teleNetwork Company
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teleNetwork Employees
teleNetwork March 2013 - Present
Dallas Baptist University December 2009 - December 2012
United States Marine Corps February 2000 - September 2003
Education
University of North Texas 2012 — 2015
Master of Science in Applied Technology & Performance Improvement, Applied technology and performance improvement, 4.0 GPA
The University of Texas at Arlington 2006 — 2009
Bachelor of Arts (B.A.), Psychology
teleNetwork October 2014 - Present
Electronic Recyclers International, Inc. March 2014 - Present
DC Contractors & Services April 2012 - February 2014
Telvista Inc. December 2010 - October 2011
Telvista Inc. December 2010 - September 2011
Grapevine Dodge Chrysler Jeep March 2008 - March 2010
Grapevine Chrysler Jeep Dodge April 2008 - April 2009
Harris Acoustical January 2006 - January 2007
Education
The University of Texas at Arlington 2013 — 2014
Specialist in Safety & Health, OSHA
The Academy Of Irving 2004 — 2008
High School Diploma, 12th
Tyler Technologies July 2013 - Present
CashStar January 2011 - May 2013
The Home Depot April 2010 - October 2010
Telenetwork December 2005 - May 2009
Skills
Linux, Windows Server, OS X, Servers, Windows, System Administration, HTML, Ubuntu, Troubleshooting, Python, CSS, Unix, Bash, PHP, Microsoft Office, Cloud Computing, Web Applications, jQuery, XHTML, Customer Service, Web Design, Google Docs, Social Networking, Network Administration, Django, MySQL, Programming
Education
University of North Texas 2005 — 2008
Just shy of a Bio degree.
Castleberry HS 1998 — 2002
Matriculated
The Salt Lick BBQ June 2009 - Present
Telenetwork August 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Business Strategy, Marketing Strategy, Public Speaking, Logistics, Outlook, Social Media, Event Planning, Facebook, Twitter, Writing, Photography, Social Networking, Time Management, Customer Service, SaaS, Leadership
Education
The University of Texas at Austin 2008 — 2012
Bachelor of Arts (B.A.), Philosophy and Business
Oxford University
Summer Program, Psychoanalysis
ShippingEasy January 2013 - Present
twmills LLC January 2002 - Present
PeopleAdmin February 2012 - January 2013
Texas Workforce Commission July 2001 - January 2012
Adhesive Software 1999 - 2001
teleNetwork January 1998 - July 1999
Skills
Ruby, Ruby on Rails, jQuery, HAML, Java, Strategic Planning, REST, Web Services, SQL, Databases, Web Development, PostgreSQL, RSpec, Capybara, SASS, Stripe, APIs, Heroku, CoffeeScript, Cucumber, Enterprise Architecture, Team Leadership, MySQL, Web Applications, Software Development, Test Driven Development, Design Patterns, Programming, Git, BDD, PHP, DB2, Performance Tuning, MongoDB, Amazon Web Services..., Enterprise Software, JavaScript
Education
The University of Texas at Austin
Bachelor of Arts (B.A.), Psychology/German
teleNetwork February 2011 - Present
Molly's Angel Ballroom January 1996 - March 2006
West Teleservices February 2000 - March 2001
Skills
Microsoft Office, Customer Service, Troubleshooting, Windows, Microsoft Word, Training, Networking, HTML, Technical Support, Strategic Planning
Education
La Joya High School 1992 — 1996
Honors/Regents High School/Secondary Diploma Program
The University of Texas-Pan American
Undergraduate, Business Administration and Management, General
Support.com October 2013 - Present
Defender Direct 2011 - 2012
Telenetwork 2009 - 2010
ATT 2008 - 2009
Skills
Windows 7, Sales Management, Process Improvement, Account Management, Troubleshooting, Sales Operations, Team Building, Customer Service, Technical Support, Sales, Call Centers, Computer Hardware, Mathematics, CAD, Graphic Design, Web Design, Logo Design, Help Desk Support, Security, Marketing, Team Leadership, Management, Customer Satisfaction, Leadership, Training
Education
The University of Texas at El Paso 2005 — 2011
Bachelor's Degree, Graphic Design
Digital Intelligence Systems (DISYS) March 2015 - Present
J&E PC/Laptop Repair September 2013 - March 2015
Concept Software & Services Inc. ( 6 month internship ) September 2014 - February 2015
teleNetwork August 2013 - May 2014
Holy Water Electronics April 2007 - March 2013
Telvista Inc. September 2008 - June 2009
Parsec Inc. June 2002 - November 2005
Skills
Customer Service,..., HTML, JavaScript, PHP,..., HTML5, XHTML, XML,..., PHP, MySQL, Apache, jQuery, JavaScript, XML, XHTML, WordPress, ASP.NET, Dreamweaver, Java, Active Directory, Windows 7, Programming, CMS, Windows, Troubleshooting, Windows XP, Eclipse
Education
University of Phoenix 2010 — 2012
AA Web Development, Computer Software Engineering, 3.12
University of Phoenix
Bachelor's Degree, Computer Software Engineering and Web Development
Active-Semi International August 2013 - Present
T and H Media November 2011 - August 2013
teleNetwork December 2009 - November 2011
EM2 Technology July 2009 - October 2009
teleNetwork March 2009 - July 2009
Skills
Web Design, Microsoft Excel, SQL, JSON, Microsoft Word, Customer Service, Testing, JavaScript, jQuery, Photoshop, SQLite, Leadership, PowerPoint, HTML, Programming, Software Development, C/C++ STL, PHP, Illustrator, MySQL, MySQLi, Google Analytics, Google Webmaster Tools, SEO, Android SDK, Android Development, Backend Development, RESTful WebServices, AJAX, Social Media, Debugging, Teamwork, Team Leadership, Marketing, Marketing Strategy
Education
The University of Texas at Dallas 2014 — 2015
Bachelor's Degree, Computer Science, 3.92/4.0
The University of Texas at Austin 2006 — 2009
Bachelor's Degree, Electrical and Electronics Engineering
Aventine Hill Partners January 2015 - Present
Aventine Hill Partners April 2013 - January 2015
Telenetwork July 2012 - April 2013
Telenetwork February 2009 - July 2012
Merrill Technologies May 2008 - September 2008
Sterling Acura May 2008 - August 2008
The Ballpark Apartments August 2006 - April 2007
Partners In Health August 2004 - August 2005
Skills
Project Management, Highly detail oriented, Interview Preparation, Appointment Scheduling, Business Networking, Customer Service, Microsoft Office, Training, Data Entry, Troubleshooting, Recruiting, Technical Support, Software Documentation, Sales, Outlook, Customer Retention, Interviews, Salesforce.com, Resume Writing, Screening Resumes, Client Co-ordination, Social Media Marketing, Networking, Sourcing, Conducting Interviews
Education
The University of Texas at Austin 2005 — 2009
Floresville High School 2002 — 2005
Diploma
Telenetwork July 2010 - Present
NCO Group May 2006 - February 2009
DIRECTV December 2005 - May 2006
Skills
Windows & Mac operating..., Microsoft Office, Internet Services, Cable Television, Fiber Optic Networks, DSL, DSLAM, Direct Sales, Sales Presentations, Staff Supervision, Satellite Communications, LAN-WAN, Call Centers, Technical Support, Wireless Networking, Computer Network..., Networking, Routers, Customer Satisfaction, Software Installation, Customer Service, Telecommunications, Time Management
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Project Management
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Psychology
Baker Hughes May 2014 - Present
Baker Hughes June 2013 - April 2014
Air Liquide Industrial U.S. LP June 2010 - May 2013
Air Liquide America July 2011 - July 2012
Air Liquide Industrial U.S. LP October 2005 - May 2010
Air Liquide America July 2003 - October 2005
The University of Texas at Austin August 2001 - May 2003
Applied Materials January 2001 - August 2001
Telenetwork January 2000 - January 2001
Skills
Project Management, Management, Business Analysis, Project Engineering, Process Improvement, MS Project, Process Optimization, Product Development, Budgets, College Recruiting, SCADA, Business Development, PLC, HTML, Contract Management, P&L Management, Engineering, Industrial Gases, Analysis, Commissioning, Process Control, Leadership, Gas, Contract Negotiation, Integration, Troubleshooting
Education
The University of Texas at Austin 1998 — 2003
Bachelor of Science, Mechanical Engineering with Business Foundations
Dell September 2007 - Present
Telenetwork 2006 - 2007
Skills
VMware, Virtualization, NAS, Servers, Windows Server, ITIL, Data Center, Active Directory, VMware ESX, Citrix, Storage, Red Hat Linux, SAN, Disaster Recovery, RAID, Linux, Operating Systems, Technical Support, Routers
Education
The University of Texas at Austin 2000 — 2005
Bachelor of Arts (B.A.), English / Government
FieldLocate March 2014 - Present
teleNetwork March 2013 - March 2014
Covenant Health System April 2008 - August 2008
Atmos Energy March 2005 - August 2008
Skills
Technical Support, Troubleshooting, Customer Service, Computer Hardware, Software Documentation, QuickBooks, Salesforce.com, SQL, System Administration, Software Installation, Project Management, Call Centers, Windows, Networking, Windows 7, Windows XP, Microsoft Excel
Education
Texas Tech University 2004 — 2008
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
Monterey High School 2001 — 2004
High School
SpareFoot September 2015 - Present
Bazaarvoice May 2015 - August 2015
Bazaarvoice January 2014 - May 2015
3M October 2012 - January 2014
3M July 2008 - October 2012
Telenetwork 2005 - 2007
Suncoast 2003 - 2005
Skills
Microsoft Office, Analytics, Email Marketing, CRM, Training, Database Admin, Cross-functional Team..., Project Management, Technical Training, Technical Writing, Technical Support, Management, Team Leadership, End User Support, Training Skills, Excel, Technical Communication, CRM software, Oracle Applications, Database Administration, Internal Communications, Database Management, Customer Service, Business Process, Oracle CRM, Marketing Automation, Integration, Account Management
Education
University of Missouri-Columbia 2001 — 2005
BA, Communications
CT Lien Solutions November 2014 - Present
Air Products 2011 - November 2014
Best Buy 2010 - 2011
Olive Garden October 2009 - October 2010
Michael Donovan Casting January 2009 - May 2009
Houston Lighting & Design 2008 - 2008
Constellation Energy Partners LLC 2007 - 2007
Telenetwork 2006 - 2006
Trade Subscription Services 2006 - 2006
Skills
Sales, Networking, Sales Operations, Microsoft Office, Public Speaking, Creative Writing, Microsoft Excel, Leadership, Theatre, Acting, Video Production, Databases, Music, Entertainment, Teaching, Film Production
Education
The University of Texas at Austin 2005 — 2009
BA, Theatre & Acting
teleNetwork October 2014 - Present
Tony and Sons and Daughter Construction of Central Florida, LLC May 2013 - August 2014
Skills
Microsoft Office, Technical Support, Information Technology
Education
University of Central Florida 2012 — 2016
buchholz high school 2008 — 2012
Innovative People Experts November 2014 - Present
NexxLinx July 2014 - November 2014
teleNetwork June 2007 - January 2013
TRICARE - Defense Health Agency January 1999 - May 2006
Skills
Team Leadership, Talent Acquisition, Change Management, Operations Management, Project Management, Personal Training, Networking, Market Research, Competitive Intelligence, Semiconductors
Education
University of Hawaii at Manoa 1993 — 1997
Communication
Mililani High School 1991 — 1993
High School Diploma
Laurel Ridge Treatment Center September 2014 - Present
Counseling Connections August 2014 - Present
Big Brothers Big Sisters February 2013 - July 2014
Habitat for Humanity International October 2012 - March 2013
White Lodging Services February 2010 - August 2012
Flournoy Services February 2010 - August 2012
San Marcos Treatment Center June 2008 - January 2009
Telenetwork October 2006 - July 2007
Skills
Mental Health Care, Facility Management, Opening Hotels, Project Management, Team Leadership, Hospitality Management, Landscape Painting, Facilities Management, Budgets, System Administration, Leadership, Process Scheduler, Training, Event Planning, Hospitality, Volunteer Management, Public Speaking, Customer Service, Microsoft Office, Management, Operations Management, Team Building, Leadership Development, Customer Satisfaction, Time Management, Social Networking, Event Management, Supervisory Skills, Fundraising, Sales, Nonprofits, Coaching, Outlook, Community Outreach, Recruiting, Mental Health, Healthcare, Employee Training, Teamwork, Program Development, Staff Development, PowerPoint, Microsoft Word, Marketing, Employee Relations, Program Management, Access, Public Relations
Education
Wayland Baptist University 2011 — 2013
Master of Arts (M.A.), Mental Health Counseling/Counselor
Texas State University-San Marcos 2006 — 2009
Bachelor of Arts (B.A.), Psychology
Telenetwork June 2012 - Present
Cedar Moon Gerbils April 2013 - Present
NCsoft 2012 - 2012
Blizzard Entertainment 2007 - 2012
U.S. Army 2000 - 2002
U.S. Army 2000 - 2002
Skills
Call Center, Clerical Duties, Social Media, IT, Customer Relations, Customer Service, Customer Satisfaction, Technical Training, Technical Support, Editing, Proofreading, Internet Environment..., Conflict Resolution, Curriculum Development, Presentation Development, Transcription, Bilingual, Data Entry, Filing, Computer Security, Forums, 3D rendering, Bug Tracking, Microsoft Office, Excel, Confluence, Scrum, Desktop Environment, Game Development, Clerical Work, Perforce, Microsoft Excel, Social Games, MMO, Customer Support, Call Centers, Video Games, MMORPG, Quality Assurance, Software Documentation, Time Management
Education
University of Maryland University College 2004 — 2004
Coursework, Political Philosophy, 4.0
TRADOC Military Communications 2001 — 2001
Certification in USAEUR Internet Security
TRADOC Military Communications 2000 — 2000
Certification, Signal Support Systems and Communications, 4.0
Yorktown Highschool 1994 — 1999
Advanced Studies Diploma, General Education, 3.8
University of Texas at Tyler, Department of Chemistry June 2012 - Present
Telenetwork 2008 - Present
Skills
Quality Assurance, Software Documentation, Software Quality...
Education
University of Texas at Tyler 2011 — 2014
In Progress, Biochemistry and Biology
Texas Bible School 2006 — 2008
Ministry
Tyler Junior College 2004 — 2006
Associate's, Biology
Telenetwork February 2012 - Present
Naughton's Plumbing Sales Co. February 2011 - September 2011
Thunderbird High School October 2007 - May 2009
Skills
Linux, Windows, Cashiering, Animals, Animal Handling, Animal Care, Typing, Phone Etiquette, Microsoft, Excel, PowerPoint, Internet Explorer, Firefox, Google Docs
Education
University of Arizona 2012 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Thunderbird High School 2005 — 2009
High School/Secondary Diplomas and Certificates
teleNetwork September 2014 - Present
Home Healthcare Personal February 2014 - Present
Westgate Resorts November 2013 - January 2014
Windstream Communications April 2013 - September 2013
Free Lancer ( Self Employed) February 2012 - April 2013
Presidio Networked Solutions November 2010 - February 2012
The Revere Group August 2008 - April 2010
Consulate Management Company February 2008 - June 2008
EMBARQ October 2007 - February 2008
Black Box Network Services September 2003 - October 2007
Skills
Cisco Call Manager, Cisco Catalyst Switches, Cisco, Cisco IOS, Cisco Networking, Microsoft, WebEx, Wireless Networking, Network Security, Switches, CCNA, CCNP, Routers, Firewalls, Routing, VoIP, QoS, IP, Network Administration, Unified Communications, BGP, Security, VLAN, Networking, Cisco Wireless, Cisco Certified, System Deployment, Telecommunications, Technical Support, Software Installation, VPN, Cisco Routers, Network Engineering, Network Design, WAN, LAN-WAN, Help Desk Support, Call Centers, Information Technology, TCP/IP, Data Center, VMware, DNS, Servers, Cisco Nexus, DHCP, Microsoft Exchange, Pre-sales, Disaster Recovery, Windows Server
Education
Valencia College 2003 — 2006
A.S., Computer Engineering Technology - Cisco
University of Central Florida 1999 — 2000
Bachelor of Computer Science, Computer Science, 3.8
Attendee Management Inc. July 2014 - Present
teleNetwork April 2014 - June 2014
teleNetwork October 2013 - April 2014
teleNetwork May 2013 - October 2013
teleNetwork September 2010 - May 2013
Telenetwork February 2009 - September 2010
Skills
Technical Support, Help Desk Support, Recruiting, Networking, Interviews, Microsoft Office, Troubleshooting, Windows 7, Call Centers, Leadership, Customer Service, Windows XP, Management, Computer Hardware, Windows, Wireless Networking, New Hire Training, Screening, Hiring Employees, Background Checks, Project Management, Event Planning
Education
Texas State University-San Marcos 2007 — 2009
Bachelor of Business Administration (B.B.A.), Sport Psychology and Management
University of Oxford 2007 — 2007
Business Management, Business and Sport Psychology
Abilene Christian University 2005 — 2007
Computer Science
Consolidated Graphics October 2012 - Present
Telenetwork March 2011 - October 2012
Lantelligent January 2011 - March 2011
4Compliance Today March 2008 - March 2009
Chevron April 2008 - November 2008
Waste Mangement - Corporate August 2007 - December 2007
Galveston County Daily News 2006 - 2007
Zales 1999 - 2006
Skills
Web Design, CSS, Flash, Web Development, SEO, JavaScript, HTML, jQuery, XHTML, Graphic Design, Troubleshooting, Web Applications, Project Management, Adobe Creative Suite, Dreamweaver, User Interface Design, Website Development, SDLC, User Experience, User Interface, WordPress, Adobe Acrobat, Adobe Fireworks, Layout, Illustrator, Front-end, Mac, Photoshop, MySQL, SharePoint, Email Marketing, Marketing, Graphics, IIS, Web Services, Visio, Technical Support, Management, Windows, Typography, InDesign, Digital Printing
Education
University of Houston-Clear Lake 2002 — 2006
B.A. Communication, Web Design
ARM August 2015 - Present
NextGen Healthcare Information Systems June 2013 - August 2015
mindSHIFT September 2010 - May 2013
University of Texas at Austin October 2004 - September 2010
University of Texas at Austin January 2001 - October 2004
Telenetwork March 2000 - November 2000
Skills
Active Directory, Windows Server, Servers, VMware, Network Administration, Data Center, Microsoft Exchange, Citrix, HP Servers, Storage Area Networks, HP Procurve Networking, Cisco Routers, Ubuntu, Windows 8, Troubleshooting, Security, System Deployment, Windows 7, Windows, Microsoft SQL Server, Integration
Education
The University of Texas at Austin 1998 — 2004
B.A., English
Vargo Companies April 2009 - Present
Alentus Corporation March 2005 - March 2009
Telenetwork June 2003 - March 2005
University of Texas at Austin, Division of Housing and Food Services August 2000 - May 2003
Export Management Service April 1999 - December 2000
Clockwork Designs, Inc. April 2000 - August 2000
Skills
Red Hat Linux, System Administration, LAMP administration, Microsoft Exchange, MySQL, Microsoft SQL Server, Windows Server, Active Directory, LDAP Administration, NAS, Computer Hardware, Network Hardware, Network Administration, Network Security, Networking, Wireless Networking, Software Development, Linux System..., Linux Server, Linux Desktop, Gentoo Linux, Python, Bash, Backup Exec, VMware ESX, DHCP, DNS, LAMP, Symantec Endpoint..., TFS, Subversion, Cacti, Nagios, SNMP, SharePoint, File Servers, WSUS, Lync, VPN, Firewalls, Sonicwall, Cisco IOS, C#, .NET, .NET Compact Framework, CentOS
Education
The University of Texas at Austin 1998 — 2008
Bachelor of Science - Physics, Computational Physics
Scout.com March 2015 - Present
Epsilon January 2015 - Present
teleNetwork October 2014 - January 2015
AmerisourceBergen Specialty Group May 2014 - August 2014
Telenetwork May 2011 - June 2014
Skills
Project Management, Web Application Design, Software Project..., Technical Documentation, Program Management, Loyalty Marketing, Loyalty Programs, Relationship Management, Transactional Systems, Partnerships, E-Commerce, Data Analysis
Education
Texas Tech University 2010 — 2014
Bachelor of Business Administration (BBA), Management Information Systems - Web Application Design Concentration, Senior
Texas Tech University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Lionbridge January 2015 - Present
teleNetwork November 2014 - Present
Sutherland Global Services June 2014 - December 2014
JLodge February 2013 - January 2014
NTI October 2006 - October 2008
Skills
Statistics, Quality Assurance, Data Analysis, Training, SPSS, Technical Writing, Research, Graphic Design, Technical Support, Software Development, Software Documentation, Software Engineering, Customer Service, Bass Guitar, Vocalist, Troubleshooting, Remote Troubleshooting, Test Cases, Agile Methodolgy, SQL, .NET, Technical Documentation, Business Writing, Process Improvement, Microsoft Office, Analysis, Testing, Microsoft Excel, Project Management, Performance Management
Education
University of Phoenix 2012 — 2014
Masters of Psychology, Industrial and Organizational Psychology
University of Phoenix 2009 — 2012
Bachelor of Software Engineering, Computer Software Engineering, 3.48
University of Phoenix 2007 — 2009
Associate's Degree, Visual Communications
Britney Layne Photography August 2001 - Present
Group Builder 2010 - 2011
teleNetwork 2007 - 2008
Skills
Photography, Windows, Image Manipulation, Adobe Creative Suite, Mac OS, Canon Cameras, Lightroom, SEO, Market Research, Social Media Marketing, Public Relations, Email Migration, Email Newsletter Design, Basic HTML, PHP, CSS, MySQL, SSL Certificates, SMTP, PPC Bid Management, SEM, FTP, Web Hosting, Technical Support, Remote Access, Google Analytics, Google Adwords, Google Webmaster Tools, MailChimp, Dropbox, Content Management, HootSuite, Linux, cPanel, Digital Photography, Customer Service, Photoshop, Social Networking, Event Photography, Graphic Design
Education
The University of Texas at Austin
Bachelor of Arts (BA), Photojournalism
Apple August 2012 - Present
Telenetwork 2010 - 2012
Skills
Technical Support, Windows 7, Computer Hardware, XP, Troubleshooting, Windows Server, Servers, Help Desk Support, Software Installation, Operating Systems, Windows, Network Administration, VMware, Networking, Hardware, Call Centers
Education
University of Phoenix
BS of elementary education, elementary education
Publicis July 2015 - Present
We Are Social June 2012 - July 2015
Attention April 2010 - June 2012
ZinenBlogen January 2009 - May 2012
Altered Zones December 2010 - December 2011
Pendu Org July 2010 - December 2011
Barstalk.com September 2009 - February 2011
JoonBug Productions November 2009 - February 2010
Vulcan Video August 2008 - September 2009
Telenetwork May 2007 - August 2007
Skills
Social Media, Digital Media, Social Media Marketing, Digital Marketing, Digital Strategy, Social Media Strategy, Brand Strategy, Creative Strategy, Integrated Marketing, Content Strategy, Account Management, Social Media Measurement, Global Marketing, Consumer Insight, Project Management, Web Analytics, Branded Content, Strategic Planning, Copy Editing, Copywriting, Content Management, New Media, Content Development, Public Relations, Media Relations, Editing, Online Marketing, Community Management, Marketing, Promotions, Research, Event Management, Public Speaking, Fundraising, Creative Writing, Twitter, Tumblr, Blogging, YouTube, Content Marketing, New Business Development, Strategy, Community Development, E-commerce, Innovation Management, Insight Development, Marketing Communications, Leadership, Client Relations, Creative Direction
Education
The University of Texas at Austin 2006 — 2009
English, History
Rhodes College 2006 — 2006
Bowie High School 2001 — 2005
The Retail Strategy August 2013 - Present
Capital Metro January 2013 - Present
The PlaceGuide January 2011 - Present
Hutson Land Planners & Development Consultants September 2009 - August 2013
Texas State University July 2009 - April 2010
City of San Antonio July 2009 - August 2009
Halff Associates May 2007 - May 2009
Telenetwork August 2006 - May 2007
Southwest Recreational Industries, Inc. June 2004 - January 2006
Education
Texas State University
BS
Texas State University 2005 — 2007
BS
University of Miami 2002 — 2005
Wetegrove Design Services June 2009 - Present
Telenetwork June 2007 - August 2009
Education
Texas State University 2005 — 2009
BA of Science in Family and Consumer Sciences, Interior Design Major, Technology and Art Minors, Interior Design
Achevements
Texas State University 2005-2009
Bachelor of Science, Family and Consumer Sciences - Interior Design; Technology
Hostgator.com January 2012 - April 2012
Time Warner Cable June 2011 - October 2011
Telenetwork July 2009 - December 2010
Waterloo Icehouse February 2008 - May 2008
The Bellagio: Italian Bistro June 2007 - February 2008
Skills
Computer Hardware, LAN/WAN, CPanel Management, Cable and DSL Support, Typing, WHM Management, Web Hosting, Microsoft Office, Linux, HDTV Support, Digital Phone Support
Education
The University of Texas at Austin 2008 — 2011
BA, Government
CompuCom September 2014 - Present
TeleTech November 2013 - February 2014
teleNetwork June 2012 - June 2013
SupportSoft November 2008 - June 2012
AT&T May 2008 - November 2008
Verizon October 2007 - April 2008
Alpine Access March 2006 - August 2007
Telvista March 2005 - February 2006
Envirotech International August 2004 - December 2004
Dell October 2003 - July 2004
Skills
Troubleshooting, Computer Hardware, Customer Service, Software Installation, Sales Management, Sales, Customer Satisfaction, Customer Retention, Customer Support, Malware Analysis, Virus Removal, PC building, Virtual PC, Computer Science, Computer Repair, Computer Security, Computer Proficiency, Computer Maintenance, Networking, Call Centers, Windows, Windows 7, XP, Help Desk Support, Wireless, Operating Systems, Technical Support, Security, Active Directory
Education
The University of Texas at Arlington 2003 — 2004
N/A, Music Education
Devry University 2001 — 2003
N/A, Computer Science
ProMedTek, Inc. April 2010 - Present
MedAssets September 2009 - March 2010
Thunderbird School of Global Management August 2008 - May 2009
ProMedTek, Inc. July 2006 - December 2007
Telenetwork January 2003 - April 2006
Skills
Competitive Analysis, Product Launch, Marketing Strategy, Product Marketing, Cross-functional Team..., Product Management, Business Development, Market Analysis, Global Marketing, Market Research, International Marketing, Medical Devices, Market Development, Marketing, Strategic Planning, Sales, Management, Leadership, New Business Development
Education
Thunderbird School of Global Management 2007 — 2009
MBA, Marketing and Strategy
University of Phoenix 2003 — 2007
BS, Marketing
St. Jude Medical September 2011 - Present
3M Corporation 2010 - 2011
teleNetwork 2009 - 2010
teleNetwork 2008 - 2009
teleNetwork 2007 - 2008
Skills
Instructional Design, Technical Training, Program Management, Captivate, Technical Writing, Learning Management, Leadership, Customer Satisfaction, Management, Employee Training, PowerPoint, Social Media, Customer Service, Microsoft Office, Microsoft Excel, Software Documentation, Hands-on Training, Windows, Camtasia, Employee Relations, Public Speaking, Data Entry, Data Analysis, Needs Analysis, Time Management, Adobe Acrobat, Articulate Presenter, Photoshop, Articulate Quizmaker, MS Office Suite, Quizmaker, Instructor-led Training, Presenter, Audacity, Excel, Creative Writing, Adult Education, Articulate Storyline, Relationship Management, Educational Psychology, Executive Education, Reports, Metrics, Audio Editing, Narrator, Training, Learning Management..., E-Learning, Marketing, Articulate Studio
Education
The University of Texas at Austin 2001 — 2006
Bachelor's Degree, Psychology
SunPower Corporation September 2014 - Present
LifeSimple September 2012 - Present
Real Estate Technology Associates December 2012 - June 2014
Telenetwork January 2011 - March 2014
The Dream Tree February 2011 - May 2011
UT Austin Law School July 2009 - March 2011
Rotaract Club January 2010 - January 2011
Flocasts September 2010 - November 2010
National Country Market June 2010 - August 2010
UT Texas Union February 2009 - May 2009
Skills
HTML, JavaScript, CSS, Graphic Design, PHP, Video Editing, JSP, Java, Advertising, Marketing, Newsletters, Multimedia, Magazines, Strategy, Graphics, Animation, Direct Marketing, Posters, Video, Editing
Education
The University of Texas at Austin 2006 — 2010
B.S, Advertising with Business Foundations
Castaldo Studio July 2011 - Present
teleNetwork April 2014 - August 2015
Skills
Team Leadership, Microsoft Excel, Corporate Finance, Teamwork, Financial Analysis, Budgeting, Communication, Time Management, Multi Tasking, Financial Markets, Customer Service, Microsoft Office, Microsoft Word
Education
University of Central Florida 2013 — 2015
Bachelor of Science Business Administration (BSBA), Finance, General
Valencia College 2011 — 2013
Associate of Arts (A.A.), Finance, General
teleNetwork March 2011 - Present
teleNetwork March 2011 - April 2014
Human Service Associates, Inc. August 2009 - February 2011
Skills
Windows Server, Computer Hardware, Windows 7, Troubleshooting, Technical Support, Active Directory, Windows, Call Centers, Windows XP, Process Improvement, Customer Service, Training, Microsoft Office, Management, Microsoft Excel
Education
Texas Tech University 2011 — 2013
Computer Science
University of Central Florida 2004 — 2009
Bachelor of Science (BS), Psychology
teleNetwork September 2014 - Present
CBL Path February 2012 - March 2014
Digital Broadcast October 2007 - January 2012
Education
University of Florida 2001 — 2006
Computer Enginnering Software Emphasis, Computers, Programming, Math
UTPA September 2014 - Present
Graduate Student at the University of Texas - Pan American February 2014 - Present
City of Weslaco 2010 - 2014
teleNetwork 2007 - 2010
RioSoft January 2001 - December 2006
COSTEP (Council for South Texas Economic Progress) 1997 - 2004
BISYS Group, Inc. 1994 - 1996
Chevron 1989 - 1994
Skills
Public Affairs, Public Administration, Government, Management, Department Head, Leadership, Directors, Nonprofits, Public Speaking, Research, Project Management, Methodology..., Critical Thinking, Microsoft Office, Policy, Social Media, Team Building, Customer Service, HTML, Databases, Public Policy, Networking, Program Management, IT Management, Non-profits, Staff Development, Team Leadership, Process Improvement, Fundraising, Grant Writing, Municipal Services, ITIL, Communication and..., Government Liason, Cloud Computing, Google Apps, Office 365, Microsoft Exchange, Google Docs, Google Sheets, Content Management, Adobe Creative Suite, Cultural Competency, Qualitative Research, Quantitative Research, Project Scope..., Strategic Planning, Proposal Writing, Budget Process, Municipal Politics
Education
The University of Texas Rio Grande Valley 2014 — 2015
Master of Public Administration (M.P.A.), Public Administration
The University of Texas-Pan American 2014 — 2015
Master of Public Administration (M.P.A.) Candidate, Government - Public Administration, 3.17 (B)
University of Houston 1985 — 1989
BA, Government, Sociology, English, 2.8 GPA
The University of Texas-Pan American 1983 — 1985
Political Science and Government
Edinburg High School 1980 — 1983
High School Diploma, 12
Halliburton September 2014 - Present
Techcess Group April 2014 - September 2014
Techcess Group August 2013 - March 2014
teleNetwork May 2011 - August 2013
Skills
Active Directory, Networking, Help Desk Support, Windows XP, Windows 7, Operating Systems, Software Installation, Troubleshooting, Routers, Antivirus, Windows, Cloud Computing, Infrastructure, Desktop Computers, Microsoft Exchange, Blackberry Enterprise..., Windows Server, Cisco IOS, Microsoft Office
Education
Cisco Networking Academy 2012 — 2013
CCNA, System, Networking, and LAN/WAN Management/Manager
Texas Tech University 2007 — 2010
Cypress Creek High
The ATX Film Makers Coop July 2015 - Present
teleNetwork July 2013 - February 2015
The Home Depot April 2012 - June 2012
MDI Doors January 2009 - January 2011
The Craftsman Painting Company January 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML
Education
University of North Texas 1992 — 1995
Bachelors of Arts and Sciences, Radio, Television, And Film
Amazon April 2015 - Present
Zilliant August 2012 - April 2015
Deutsche Bank June 2012 - August 2012
UT Recsports July 2011 - June 2012
Center for Energy and Environmental Resources June 2011 - July 2011
Microelectronic Research Center March 2010 - April 2011
Telenetwork September 2007 - March 2008
Skills
Java, Software Engineering, Eclipse, Python, SQL, Programming, C++, Operating Systems, C, Unix, JavaScript, Software Design, Problem Solving, Ant, Data Mining, CSS, Computer Architecture, ETL Tools, Agile Methodologies, Software Development, Force.com, Apex Programming, Visualforce Pages, HTML, Unix Shell Scripting, Computer Hardware, Project Management, Windows, Web Development, Git, Github, Tomcat, CXF, Apache Ivy, Tableau, JUnit, Emacs, Apex, Visualf, XML, JSON, Salesforce.com, REST, Perforce, Hibernate
Education
The University of Texas at Austin
Bachelor of Science (B.S.), Computer Science
Intercollegiate Athletics of The University of Texas at Austin January 2015 - Present
Total Site Solutions May 2014 - August 2014
teleNetwork February 2013 - August 2013
Korcett April 2011 - September 2011
Circuit City January 2009 - October 2009
Education
The University of Texas at Austin 2011 — 2015
Economics
John B. Connally High School 2006 — 2010
3.8/4.0
Go By Truck, Inc. September 2014 - Present
teleNetwork April 2013 - September 2014
CarMax March 2002 - August 2008
Skills
PowerPoint, Customer Service, Microsoft Word, Management, Java, Leadership, Photoshop, Training, Public Speaking, AutoCAD, Team Leadership, Team Building, Social Media, Microsoft Excel
Education
The University of Texas at Austin 2008 — 2013
International Relations and Global Studies
teleNetwork July 2015 - Present
teleNetwork April 2015 - June 2015
teleNetwork April 2014 - April 2015
Skills
Microsoft Excel, Microsoft Word, Video Editing, Film and Producion, Photoshop, Premier Pro, Customer Service, Troubleshooting, Windows, Microsoft Office, Windows 7, Computer Hardware, Customer Experience, Customer Experience..., Customer Experience..., Customer Experience..., Customer Experience..., Video Conferencing, Web Video, Web Chat, Research, PowerPoint, Call Centers, Technical Support, Software Documentation, Management, Customer Satisfaction, Team Leadership, Help Desk Support, Social Media, Windows XP, Account Management, Marketing, Networking, Training, Time Management, Business Development, New Business Development, Leadership, Project Management, Salesforce.com, Outlook, Telecommunications, Strategy, Problem Solving, Lead Generation, Social Media Marketing, Coaching, Customer Retention, Marketing Strategy
Education
Texas State University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
teleNetwork November 2009 - Present
teleNetwork September 2008 - November 2009
teleNetwork September 2007 - September 2008
Skills
C#, Microsoft SQL Server, ASP.NET Web API, ASP.NET, JavaScript, AngularJS, jQuery, Web Applications, MySQL, PHP, Python, Perl, VBScript, C++, Java, Software Development, Software Project..., Database Design, Relational Databases, HTML5, LESS, SASS, TypeScript, HTML, TCP/IP, Operating Systems, Active Directory, Technical Support, Troubleshooting, Linux, Microsoft Office, Software Documentation, Servers
Education
Texas State University 2005 — 2009
Bachelor’s Degree, Computer Science
teleNetwork January 2014 - Present
Telenetwork November 2010 - January 2014
Skills
AngularJS, JavaScript, MySQL, Microsoft SQL Server, C#, PHP, VBScript, Linux, ASP, Troubleshooting, Technical Support, Computer Hardware, Windows 7, Windows, Call Centers, Active Directory, Customer Service, Networking, Windows Server, Microsoft Office, Software Documentation, Security, Windows XP
Education
University of Oklahoma
Bachelor of Science (BS), Engineering Physics
teleNetwork August 2013 - Present
Convergys/Apple April 2011 - Present
Connextions January 2010 - April 2011
US Army October 2008 - August 2009
Skills
A+ Certified, MTA, Computer Repair, Computer Maintenance, Bilingual-Spanish, Computer Hardware, Computer Science, IT Outsourcing, PC, PC maintenance, Pc Software, Apple, Apple Macintosh, Parenting, Guitar Player, Video Games, Computer Games, Sexual Health, Remote Desktop, Technical Support, Troubleshooting, Networking, Active Directory, Windows XP, Windows 7, Windows
Education
University of Phoenix 2010 — 2012
BS, Computer Software Engineering
AT&T September 2013 - Present
Telenetwork July 2012 - December 2012
United States Air Force July 2008 - November 2011
Skills
Troubleshooting, Computer Hardware, Security, Network Security, Software Installation, Help Desk Support, System Administration, Active Directory, PowerPoint, Military, Security Clearance, DoD, Computer Repair, Project Management, Communication Protocols, Routing and Remote..., Global Customer Service
Education
Bloomingdale High School
University of South Florida
Bachelor of Science (B.S.), Information Technology
Tyler Junior College October 2013 - Present
Telenetwork August 2011 - April 2013
Hastings Entertainment October 2009 - August 2011
Skills
Technical Support, Troubleshooting, Windows 7, Computer Hardware, XP, Windows Server, Servers, Windows, Call Centers, VMware, Networking, Operating Systems, Software Installation
Education
Tyler Junior College
Living Direct October 2013 - Present
North Shore Steel January 2009 - October 2013
Rack Express January 2009 - October 2013
Gulf States Toyota September 2007 - November 2008
Steel Advertising & Interactive January 2007 - August 2007
Telenetwork February 2005 - August 2006
Skills
SEO, Digital Marketing, SEM, PHP, CSS, HTML, Wordpress, Photoshop, InDesign, jQuery, Microsoft Office, Dreamweaver, Constant Contact, SEOmoz, PPC, Link Building, Content Writing, Blogging, Social Media, WordPress, Mobile Applications, Graphic Design
Education
The University of Texas at Austin 2004 — 2007
BS
Hilcorp August 2014 - Present
Hilcorp June 2014 - August 2014
Sole Proprietor March 2011 - August 2013
Southwest Auto Broker January 2009 - December 2011
Telenetwork May 2005 - December 2008
Skills
Microsoft Office, AutoCAD, Petroleum Engineering, Microsoft Excel, Engineering, Training, Matlab, Risk Management, Energy, Research, Financial Analysis, Project Management, Reservoir Engineering, Formation Evaluation, Reserves Estimation, PETRA, Data Analysis, Data Mining, Reservoir Simulation, Computer Science
Education
University of Houston 2012 — 2015
B.S. Petroleum Engineering, Engineering
The University of Texas at Austin 2003 — 2008
B.A., Economics (Minor: Business Administration)
Genesis Technologies, Inc. July 2015 - Present
Genesis Technologies, Inc. June 2013 - Present
teleNetwork July 2010 - November 2011
Skills
Customer Service, Networking, Sales, Web Analytics, Management, Lead Generation, Sales Operations, Data Analysis, Analytics, Consulting, Sales Management, Marketing Strategy, Advertising, Data Entry, Small Business, Database Design, Adobe Creative Suite, Database Admin, SaaS, Statistical Data..., IT Security Operations, Adobe Creative Cloud, Database Management, Digital Analytics, MS Project
Education
Google Analytics Academy 2013 — 2013
Digital Analytics, Digital Analytics, Pass
The University of Texas at Austin 2011 — 2013
Bachelor of Arts (BA), International Relations and Global Studies
The Woodlands HS 2003 — 2006
HS Diploma with Honors
IBM April 2015 - Present
IBM October 2010 - Present
IBM November 2010 - March 2013
IBM June 2000 - November 2010
Availant 1999 - 2000
Telenetwork 1996 - 1999
Skills
Agile Methodologies, Websphere, Product Launch, Cloud Computing, Management, AIX, DB2, IBM Tivoli, WebSphere Application..., Mentoring, Quality Assurance, Linux, Testing, Unix, Solution Architecture, Shell Scripting, Software Engineering, Software Development, Scrum, Eclipse, IT Service Management, Test Automation, SOA, Software Project..., Requirements Analysis, Solaris, Databases, XML, Enterprise Architecture, ITIL, SDLC, Software Quality..., Software Design, Unix Shell Scripting, Perl, Java Enterprise Edition, Weblogic, Enterprise Software, WebSphere, IBM AIX
Education
The University of Texas at Austin 1994 — 1998
BA, History
The University of Texas at Austin 1994 — 1998
teleNetwork May 2014 - Present
Boosted Boards March 2015 - March 2015
Skills
PowerPoint, Telecommunications, Public Relations, Public Speaking, Microsoft Excel, Social Media, Spanish, Social Media Marketing, Teamwork
Education
University of Houston 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Communications
University of Houston 2011 — 2015
Corporate Communications, Business/Corporate Communications, Senior
OneSupport September 2015 - Present
Lubbock Symphony Orchestra June 2015 - Present
teleNetwork April 2013 - Present
Account Services USA February 2012 - Present
Check Services - USA 2009 - 2011
Skills
Troubleshooting, Active Directory, Microsoft Office, Windows, Networking, Windows 7, Customer Service, Windows Server, Computer Hardware, Servers, Windows XP, HTML, Operating Systems, DNS Server, Technical Support, Desktop Computers, Microsoft Word, Teamwork, Hardware, Help Desk Support, Telecommunications, Linux, Wireless Networking, Call Centers, Network Administration, Software Installation, Outlook, Time Management
Education
Texas Tech University 2011 — 2016
Bachelor of Business Administration (B.B.A.), Management Information Systems, Telecommunication and Networking
Telenetwork March 2010 - Present
Advanced Lithographic Placement January 2006 - February 2010
Houston Rockets January 2003 - December 2006
Padgett Printing Corporation December 2001 - January 2003
Skills
Account Management, New Business Development, Sales Management, Sales, Team Management, Internet Technologies, Variable Data Printing, Digital Printing, Direct Mail, Print On Demand, Print Management, Lead Generation, Offset Printing, Advertising, Marketing Strategy, Cold Calling, Direct Marketing, Call Centers, Selling, Sales Process, Salesforce.com, B2B, Direct Sales
Education
The Ohio State University 1996 — 1999
Business
teleNetwork November 2014 - Present
Collin County December 2012 - April 2014
JBA International June 2012 - July 2012
Skills
Programming, C#, C++, JavaScript, Troubleshooting, HTML, Wordpress, Visual Studio, Flash, CSS, XML, Word, Microsoft Office, Java, C, PowerPoint, Excel, Perl, XHTML, Ruby, Photoshop, SQLite, Data Analysis, R, Web Development, Python, Microsoft Word
Education
Udacity 2015 — 2015
Data Analyst Nanodegree, Data Science
The University of Texas at Dallas 2009 — 2011
Computer Science
McKinney High School 2005 — 2009
teleNetwork December 2014 - Present
Competitrack April 2013 - October 2014
Hazen and Sawyer May 1998 - July 2011
Skills
Microsoft Excel, Management, Editing, Databases, Administrative..., Microsoft Word, Human Resources, Outlook
Education
Touro College
B.S. - Data Processing, Computers, 3.3
teleNetwork August 2012 - Present
TGS-NOPEC Geophysical Company June 2010 - June 2012
Consolidated Graphics February 2009 - November 2009
Stewart Title April 2007 - December 2008
Stewart Title 1999 - 2008
Stewart Transaction Solutions 1999 - 2008
Stewart Title Solutions November 2005 - May 2007
Stewart Title September 1999 - September 2002
Skills
IIS, Microsoft SQL Server, Windows Server, Team Leadership, Integration, Troubleshooting, Network Administration, Architecture, Disaster Recovery, Active Directory, Cloud Computing, Virtualization, SQL
Education
University of Phoenix
MIS
teleNetwork January 2015 - Present
teleNetwork March 2014 - Present
Freelance May 1999 - Present
Microsoft May 2010 - September 2012
Apple August 2008 - March 2010
Trademark Press September 2006 - November 2008
Convergys August 2001 - March 2004
Skills
Adobe Creative Suite, Graphic Design, Illustrator, Logo Design, Graphics, Microsoft CRM, Customer Experience, Customer Satisfaction, CSS, Windows Phone, Microsoft Office, Team Leadership, Sales, Logic Pro, Computer Repair, Software Installation, QuarkXPress, Network Administration, Film Scoring, Composition, Sound Design, File Management, Web Development, Dreamweaver, HTML, Apple OS, iPhone Support, iLife, Microsoft Exchange, Computer Hardware, Training, Educational Leadership, Communication, OS X
Education
University of Central Florida 1999 — 2002
Bachelor Studies, Computer Science & Multimedia Design
University of Central Florida 1999 — 2002
Computer Science
Telenetwork June 2010 - Present
Action Automotive 2011 - 2011
MPG/Rapid Industries June 2007 - July 2007
Skills
A+ Certified, HTML, Computer Repair, XP, Windows 7, Microsoft Office, Video Games
Education
The University of Texas at El Paso 2006 — 2006
Undergraduate, Computer Science
WellDatabase July 2012 - Present
NuTech Energy Alliance April 2004 - April 2015
Datanet Development Group 2002 - 2004
Equiva Services 2001 - 2002
Telenetwork 1999 - 2001
Skills
SQL, Databases, Integration, Optimization, SQL Server, Programming, Mentoring, Servers, Production, Active Directory, Cost, Software Development, Microsoft SQL Server, Management, Petroleum, Enterprise Software, Project Management, Energy, Technical Support, Strategic Planning, Disaster Recovery, Consulting, SaaS, Team Leadership, Analysis
Education
The University of Texas at Austin 1999 — 2001
Computer Science
Silicon Labs December 2014 - Present
Buffalo Americas January 2013 - June 2014
AMD May 2005 - October 2012
Telenetwork February 2005 - May 2005
Skills
Agile Methodologies, Eclipse RCP, EMF, Hadoop, HTML, Java, JavaScript, JAXB, JDBC, JUnit, MySQL, Oracle SQL, PHP, R, Scrum, Servlets, Software Design Patterns, SQL, SWT, Tomcat, UML, XSD, Eclipse, Technical Instruction, Object Oriented Design, CVS, Testing
Education
The University of Texas at Austin 1997 — 2003
Bachelor of Arts (B.A.), Computer Sciences
The Home Depot May 2010 - Present
Contenders Sportsbar and Grill August 2009 - September 2010
White Lodging Services May 2008 - September 2009
New York Life June 2007 - May 2008
Unisys September 2006 - June 2007
Telenetwork April 2005 - September 2006
Skills
Microsoft Office, Customer Satisfaction, Customer Service, Call Center, Public Speaking, Leadership
Education
Texas State University 2001 — 2005
Bachelor's, Business - Accounting
Sneaky Games August 2013 - Present
Sneaky Games October 2012 - Present
Sneaky Games April 2010 - October 2012
Critical Mass Interactive August 2009 - April 2010
Telenetwork June 2007 - August 2007
Atomic Sound May 2000 - July 2007
IDC Select May 2006 - July 2006
Skills
C#, ASP.NET MVC, Windows Azure, C++, Java, MongoDB, Game Development, ASP.NET, Video Games, Web Development, MVC, Microsoft SQL Server, Subversion, JavaScript, Object Oriented Design, Visual Studio, Computer Games, ActionScript
Education
The University of Texas at Austin 2003 — 2008
B.S., Computer Science
Trafigura December 2013 - July 2015
Mercuria Energy America, Inc July 2011 - November 2013
Telenetwork January 2011 - July 2011
Telenetwork April 2010 - January 2011
SmartVault August 2008 - February 2010
Skills
Technical Support, Servers, Network Administration, Windows Server, VMware ESX, Citrix, SCCM, Blackberry Enterprise..., Microsoft Exchange, Security, Cisco Call Manager, Wireless Networking, Hardware, Operating Systems, Windows 7, Troubleshooting, Software Installation, Testing, Microsoft SQL Server, Microsoft Office, Test Planning, Blackberry OS, Windows XP, Bloomberg Software, Reuters 3000, System Center Suite
Education
University of Houston 2008 — 2010
In Progress, Business Management Information Systems
The University of Texas at Austin May 2015 - Present
University of Texas San Antonio January 2012 - May 2015
UTSA College of Engineering September 2013 - September 2014
iTEC - University of Texas San Antonio May 2013 - September 2013
Enterprise Rent-A-Car May 2009 - January 2012
teleNetwork November 2007 - March 2009
Skills
Sales, Engineering, SAP2000, Research, Microsoft Excel, Data Analysis, Customer Service, Sales Management, Profit, Inventory Management, Training, Tutoring, Customer Satisfaction, Engineering Mathematics, Matlab
Education
The University of Texas at San Antonio 2012 — 2015
Bachelor's Degree, Civil Engineering
Texas State University-San Marcos 2002 — 2009
B.S. Psychology, Psychology
Turnitin November 2014 - Present
teleNetwork May 2014 - November 2014
SupportSpace, Ltd. August 2012 - May 2014
Holland America Line June 2012 - July 2012
Clearwire February 2010 - June 2012
Robert Half Technology 2008 - 2009
Self Employed 2002 - 2008
Skills
Active Directory, Wireless Networking, Call Center, Troubleshooting, Routers, Wireless, Technical Support, Telecommunications, Switches, Call Centers, Security, Networking, Microsoft Exchange, Mobile Devices, Network Administration, System Deployment
Education
University of California, Santa Barbara
teleNetwork December 2014 - Present
Work Market October 2014 - Present
Self January 2005 - Present
Luke Brothers Inc September 2014 - December 2014
JMC Services, Inc September 2012 - November 2014
Westgate Resorts July 2014 - September 2014
Westgate Resorts June 2012 - July 2014
Liberty Tax Service January 2009 - April 2014
ABM Security March 2011 - February 2012
Hilton Grand Vacations May 2008 - July 2008
Skills
Employee Relations, Accounting, Benefits Negotiation, Talent Acquisition, Budgets, Human Resources, Management, Leadership, Sales, Training, Team Building, Customer Satisfaction, Customer Service, Hospitality, Hotels, Microsoft Office, Troubleshooting, Remote Troubleshooting, Dispatching, Remote User Support
Education
University of Phoenix 2009 — 2016
Bachelor's Degree, Computer/Information Technology Administration and Management
Telenetwork September 2007 - May 2008
Walmart August 2005 - August 2007
Education
University of North Texas 2009 — 2011
Bachelor's, Journalism
Bright House Networks February 2015 - Present
teleNetwork July 2013 - February 2015
Skills
Customer Service, Technical Support
Education
University of South Florida 2008 — 2012
Bachelor of Arts (B.A.), Economics, Philosophy
TeleNetwork
Skills
Technical Support, Windows, Active Directory, Troubleshooting, Windows 7
Education
The University of Texas at El Paso
NTT America May 2014 - Present
XO Communications October 2013 - May 2014
MegaPath March 2013 - October 2013
PC Rehab LLC November 2011 - March 2013
Telenetwork October 2012 - February 2013
Door Specialties January 2009 - October 2012
Skills
Computer Hardware, Computer Repair, Windows, Laptops, Troubleshooting, Software Installation, Operating Systems, Security, Testing, Hardware, Customer Relations, Networking, Virus Removal, Technical Support, Antivirus, XP, Wireless Networking, A Certified, Windows 7, Network Administration, Computer Maintenance, TCP/IP, Switches, Routers, Hardware Support, VMware, Windows Server, Routing, VPN, DNS, LAN-WAN, A+ Certified, Cisco IOS, WAN, DHCP, Network Security, Cisco Technologies, Customer Service
Education
Regis University 2015 — 2017
Bachelor's degree, Computer Systems Networking and Telecommunications
Red Rocks Community College 2012 — 2014
Associate's degree, Computer Systems Networking and Telecommunications, 4.0
University of Phoenix
Business Information Systems
Agility Programming, LLC February 2015 - Present
Walt Disney Parks and Resorts Online August 2014 - Present
Harris Corporation August 2012 - July 2014
telenetwork May 2011 - August 2012
Skills
Visio, Windows Server, Computer Hardware, Customer Service, SQL, Linux, Troubleshooting, Technical Support, Windows, HTML, Microsoft Exchange, Active Directory, Training, Windows 7, Networking, Software Documentation, XP, Java, Operating Systems, C#, C++, C, JavaScript, CSS, jQuery, JSON, XML, XAML, Objective-C, HTML 5, Entity Framework, Xcode, Eclipse, Visual Studio, MySQL, Microsoft SQL Server, SQLite, Powershell, Windows 8.1, iOS, Android, Microsoft Office, LoadRunner, VMware, Oracle, Tomcat, IIS, Mac OS, Cisco VPN, Red Hat Linux
Education
University of Central Florida 2008 — 2012
Bachelor's degree, Computer Science
Valencia College 2007 — 2010
Associate's Degree, Computer Science, B
Dell February 2015 - Present
Dell January 2014 - January 2015
Dell June 2013 - December 2013
Hostelling International USA August 2012 - May 2013
Telenetwork 2010 - 2011
Skills
Social Media, Social Media Marketing, Facebook, Advertising, Marketing Communications, Market Research, Marketing, Marketing Strategy, Marketing Research, Public Relations, Event Planning, PowerPoint, Digital Marketing, Microsoft Office, Social Networking, Online Advertising, Media Planning, Integrated Marketing, Microsoft Excel, Photoshop, Press Releases, Email Marketing
Education
The University of Texas at Austin 2008 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Telenetwork October 2011 - Present
Telenetwork October 2011 - Present
Scholarships Across American January 2010 - October 2011
Affordable LIfe February 2008 - January 2010
Education
University of Phoenix 2007 — 2010
BS, Business
Agilent Technologies August 2010 - Present
CEDRA Clinical Research August 2008 - June 2010
Telenetwork August 2003 - June 2007
Education
The University of Texas at Austin 2003 — 2008
Bachelor of Science, Biochemistry
teleNetwork September 2013 - Present
Telenetwork November 2012 - September 2013
Telenetwork April 2010 - August 2011
Time Warner Cable August 1999 - November 2007
Skills
Windows, Microsoft Office, Customer Service, Troubleshooting, Business Analysis, Windows Server, Microsoft SQL Server, SQL, Project Management, Active Directory, Windows 7, Social Services, Multi-Cultural Team..., Windows XP Pro, Mac OS, Window 8, Outlook, Quality Assurance, Call Centers, Training, Issues Managment
Education
University of Phoenix 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Human Services/Management
Telenetwork January 2012 - Present
teleNetwork January 2012 - Present
Adult Education Cooperative for Comal, Guadalupe, and Kendall Counties July 2008 - January 2012
San Marcos Treatment Center 2002 - 2008
Internal Revenue Service 1987 - 2002
Skills
Computer Hardware, Employee Training, Project Coordination, Team Building, Teaching, Grant Writing, Technical Writing, Copy Editing, Customer Service, Customer Support, Technical Support, Internet Troubleshooting, Servers, XP, Computer Repair, Windows 7, Printers, Call Centers, Troubleshooting
Education
Texas State University
Bachelor's degree, Political Science, French, Writing
Telenetwork May 2010 - Present
Skills
Technical Support, Windows, Troubleshooting, Windows 7, Computer Hardware
Education
University of Louisville
Master's degree, Computer Engineering and Computer Science
Time Warner Cable March 2012 - Present
Telenetwork July 2010 - March 2012
Schlotzsky's, Inc. April 2010 - July 2010
Skills
Oil Painting, Portrait Painting, Digital Painting, Painting, Bronze Sculpture, Ceramic Sculpture, Lithography, Printmaking, Figure Drawing, Branch Banking, Murals, Customer Service, Customer Support, Customer Retention, Technical Support, Technical Analysis, Windows 7, Windows, Mac OS, Project Coordination, Project Planning, Teamwork, Team-oriented, Powerlifting, Graphics Software, Photoshop, InDesign, After Effects, Premiere
Education
The University of Texas at Austin 2005 — 2009
Bachelor's degree, Fine/Studio Arts, General
AdviceNinjas.com January 2013 - Present
Ameriprise Financial Services, Inc. January 2007 - Present
GoDaddy.com August 2011 - January 2013
Choice Hotels International March 2010 - January 2011
telenetwork 2009 - 2009
Skills
Following Directions, Windows Server, F5 BigIP, Routers, DNS, LDAP, Servers, Load Balancing, Cisco Technologies, VPN, Technical Support, Firewalls, Data Center, Cisco Call Manager, Apache, VMware, Storage Area Networks, Help Desk Support, Cluster, Virtualization, IT Operations, System Deployment, VMware ESX, Citrix, Microsoft Exchange, LAN-WAN, Network Architecture, Operating Systems, SAN, XP, Computer Security, DHCP, Active Directory, Disaster Recovery, Wireless Networking, Security, Network Administration, Microsoft Certified..., TCP/IP, Solaris, Routing, Blackberry Enterprise..., Switches, High Availability, Red Hat Linux, VMware Infrastructure, WAN, Hyper-V, Network Security, Network Design
Education
Moon Valley High School 1996 — 2000
University of Phoenix
Tri-State Generation and Transmission Association, Inc. June 2015 - Present
Antero Resources September 2014 - Present
State of Colorado, OIT January 2014 - Present
Teletech November 2013 - January 2014
Comcast 2012 - 2013
teleNetwork July 2011 - October 2011
ADT August 2007 - February 2011
Skills
SQL, Java, JavaScript, .NET, ASP.NET, C#, HTML, AJAX, Visual Basic, Visual Studio, CSS, PHP, Microsoft Office, MS Project, Visio, NetBeans, Relational Databases, Microsoft SQL Server, Windows 7, Windows Vista, Windows XP Pro
Education
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Computer Software Engineering
Friesenhaus Biergarten March 2012 - October 2012
teleNetwork February 2010 - January 2012
Skills
Culinary Skills, Customer Service, Creative Writing
Education
The Art Institute of Austin 2012 — 2014
Associate's degree, Culinary Arts/Chef Training
teleNetwork February 2014 - Present
Aker Solutions October 2011 - June 2013
Skills
Quality Surveillence, Document Quality Control, Cpr Certified, First Aid, Bloodborne Pathogens, Certified Quality..., Field Inspection, GD&T, SAP, Quality System, Continuous Improvement, Risk Assessment, Supervisory Skills, Offshore Drilling, Occupational Health, Quality Assurance, ISO, Quality Management, Inspection, Engineering, Quality Auditing, Safety Management..., Oil/Gas, Supply Chain
Education
University of Houston-Downtown 2008 — 2010
Bachelor of Arts (BA), History, 3.25
The University of Texas at San Antonio 2004 — 2007
International Business
Check Point Software Technologies January 2014 - Present
AT&T Mobility November 2011 - March 2013
teleNetwork 2013 - 2013
Skills
Technical Support, Customer Service, Network Security, Enterprise Network..., Sales, CCNA, CCSA, Checkpoint, Firewalls, Network Administration, Networking, Security, TCP/IP, VMware, VPN, Virtualization
Education
Northlake College 2012 — 2013
Associate's Degree, Graduation Date December 2013
University of North Texas 2009 — 2010
teleNetwork October 2012 - Present
Education
University of Florida 1994 — 1998
Bachelor of Fine Arts (BFA), Music