Telvista Inc.
Industry: Company
DescriptionHeadquarters: Dallas, Texas, United States Founded: 1997
Telvista Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Telvista Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Telvista Inc. Employees
CBS Radio January 2014 - Present
Telvista Inc. September 2013 - November 2013
Care Club January 2013 - July 2013
Skills
Advertising, Graphic Design, Web Design, Healthcare, computer, Communication, Filing, Bilingual Communications
Education
Collin County Community College 2014 — 2018
Music Business/ Graphic Design/ Digital Video, Broadcast Journalism
ATT U-Verse NOC April 2008 - November 2014
ATT Internet Services February 2004 - April 2008
Telvista Inc. January 2003 - February 2004
Beryl January 2002 - April 2002
ACE America's Cash Express March 2001 - August 2001
American Honda Finance January 2001 - March 2001
AEGIS Communications - Integrion Campaign September 1998 - September 2000
Aegis Communications - Integrion Campaign March 1997 - August 1998
Century 21 Beacon Realty January 1995 - February 1997
Wilson Information Systems and Consulting August 1992 - June 1995
Skills
Technical Support, Training, Servers, Networking, Leadership, Customer Service, Team Building, Firewalls, Strategic Planning, Network Administration, Social Media, TCP/IP, Leadership Development, DNS, Troubleshooting, Microsoft Office, Unix, Process Improvement, Server Administration, Windows, SDLC, DHCP, Cisco Technologies, Budgets, System Deployment, Management, DSL, Technical Documentation, LAN-WAN, Vendor Management, Project Management, Integration, Element Management..., Oracle Applications, Applicaton support, System Design, VoIP, Cloud Applications, Disaster Recovery, Citrix, Load Balancing, Call Centers
Education
University of Oklahoma - Price College of Business 1989 — 1993
Bachelor of Business Administration (B.B.A.), Management Information Systems
Cameron University 1987 — 1988
General Studies
Western Oklahoma State College 1986 — 1987
General Studies, completed 18 hrs while completing High School, 3.5
Kelly Services 2013 - Present
R&R A Little Bit of Everything February 2012 - Present
Telvista Inc. September 2010 - May 2011
Advantage Cable Services September 2009 - August 2010
Skills
Microsoft Office, Management, Leadership, Strategic Planning, Team Leadership, Technical Support, Customer Service, Technical Writing, Creative Writing, Language Arts, Computer Information..., Chat, HTML, Virtual Assistance, Telecommute, Customer Satisfaction, Call Centers, Troubleshooting, Training, Team Building, Process Improvement, Customer Experience, Telecommunications
Education
The University of Texas at Arlington 2009 — 2009
Associate's Degree, Criminal Justice, 14
Arkansas State University-Beebe 2008 — 2008
Associate's Degree, Criminal Justice, 14
Pulaski Technical College 2003 — 2007
Associate's Degree, English/Writing, 14
Bryant High School
LACER Afterschool Programs August 2015 - Present
Telvista Inc. May 2015 - Present
Freelance December 2014 - Present
The Salvation Army April 2013 - May 2014
Little Brothers - Friends of the Elderly August 2011 - August 2012
Blessed Sacrament Teen Center August 2010 - June 2011
Marvel Entertainment January 2009 - April 2009
Skills
Creative Writing, Microsoft Office, Blogging, Social Media, Research, Volunteer Management, Editing, Fundraising, Community Outreach, Public Speaking, Teaching, Nonprofits, Program Development, Community Development, Grant Writing, Non-profits, Event Planning, Youth Ministry, Elder Care, Youth Programs, Youth Work, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Event Management, Writing, Facebook, Critical Thinking, Film, Leadership
Education
DeSales University 2005 — 2009
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Morris Knolls High School 2001 — 2005
Elmhurst Memorial Hospital August 2011 - Present
Telvista Inc. September 2009 - May 2010
AMS Staff Leasing September 2008 - April 2010
US Navy August 1999 - August 2006
Skills
Marketing Strategy, Customer Service, Research, Teaching, Troubleshooting, Leadership, Microsoft Office, Team Building, Team Leadership, Training, Program Management, Project Management, Security, Process Improvement, Business Analysis, Windows, Time Management, Strategic Planning, Management, Software Documentation, HIPAA, Healthcare, Healthcare Information..., Public Speaking, Sales, Access, Hospitals, Microsoft Excel
Education
DeVry University
Bachelor's Degree, Computer Science
Mckinley Highschool 1995 — 1999
High School Diploma, Advertising Art and Photography
Club Flow December 2008 - Present
AT&T March 2012 - April 2013
Telvista Inc. January 2012 - February 2012
Marriott Hotels November 2007 - August 2010
Radisson June 2005 - December 2007
Skills
Entertainment, Customer Service, Music, Team Building, Music Production, Coaching, Desktop Computers, Event Management, Event Planning, Help Desk Support, Public Speaking, Social Media Marketing, Microsoft Office, Public Relations, Social Networking
Education
Dallas County Community College 2000 — 2002
None, Lan Server Operator
Dairy Queen February 2012 - July 2012
Dion's September 2007 - March 2009
Telvista Inc. 2004 - 2006
AT&T February 2003 - September 2004
Skills
Medical Billing, 10 Key, Computers, Computer Repair
Education
Kaplan College-Lubbock 2010 — 2012
Associate's degree, Medical Office Management/Administration
Kaplan College-Lubbock 2006 — 2007
Diploma, Computer Business Systems
Odessa High School 1996 — 1999
Diploma, Basic Education
Verizon December 2014 - Present
CenturyLink October 2013 - June 2014
AT&T June 2011 - April 2013
Telvista Inc. June 2010 - June 2011
Skills
Troubleshooting, Technical Support, VoIP, Telecommunications, Call Centers, TCP/IP, Routers, Cisco Technologies, Switches, Wireless Networking, VPN, Computer Hardware, Hardware, IP, LAN-WAN, Active Directory, Network Design, Computer Network..., Networking, Telephony, Data Center, Microsoft Office, Microsoft Excel, Outlook Express, Mac OS, Cabling, Help Desk Support, Operating Systems, Avaya, Windows 7, DNS, Cisco IOS, Windows Server, XP, Wireless, Microsoft Exchange, Citrix, Windows XP, VMware, Software Installation, ITIL, WAN, Windows, Security, Cisco Routers, A Certified, Network Engineering, DHCP, Remote Desktop, Routing
Education
DeVry University-Texas 2003 — 2006
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
Tektronix Communications April 2015 - Present
HCL Technologies October 2014 - March 2015
Fujitsu July 2014 - September 2014
Frontier Communications August 2013 - May 2014
Telvista Inc. January 2012 - December 2012
Skills
Telecommunications, Customer Service, Sales, Wireless, Troubleshooting, Networking, IP, Call Centers, Project Management, Microsoft Office, Help Desk Support, PowerPoint
Education
Colorado Technical University 2013 — 2017
Bachelor of Science (B.S.), Information technology
Smart Partnership INC 2010 - Present
My Twinn October 2010 - December 2010
Telvista Inc. November 2006 - February 2010
Skills
Residential Homes, Selling, Customer Service, Negotiation, Customer Satisfaction, Sales, Outlook, Microsoft Office, Budgets, Management, Microsoft Excel, Training, Call Centers, Team Building, Customer Retention, Lease Administration, Rentals, Process Scheduler, Public Speaking, Higher Education, Research, Community Outreach, Teaching, Staff Development, Coaching, Leadership
Education
Averett University 2011 — 2013
Master of Business Administration (MBA)
Averett University 2002 — 2006
Bachelor of Science (B.S.), Sociology
Danville Community College 1997 — 2000
Associates of Applied Science, Science
Walmart December 2014 - December 2014
CompuCom July 2014 - September 2014
Telvista Inc. December 2012 - May 2013
Swift Transportation March 2012 - March 2012
Pizza Hut November 2011 - February 2012
USA Truck August 2011 - September 2011
Crowley Independent School District June 2008 - June 2011
Retta Baptist Church July 2002 - June 2010
Retta Baptist Church July 2002 - June 2010
Papa John's International November 2007 - June 2008
Skills
Windows XP, Help Desk Support, Printers, Windows 7, Networking, Technical Support, Computer Repair, Laptops, Switches, Computer Hardware, Troubleshooting, Active Directory, Windows Server, Software Installation, Call Centers, Windows Vista, Operating Systems, Network Administration, Hardware, VMware, TCP/IP, Windows XP Pro, Remote Desktop, Routers, Wireless Networking, Windows, Norton Ghost, DHCP, Computer Maintenance, Cabling, Desktop Computers, VoIP, Dell Computers, FTP, VMware ESX, HP, System Deployment, Hardware Support, Microsoft Technologies, LAN-WAN, DNS, OS X, Antivirus, Group Policy, Microsoft Exchange, WAN, Information Technology, Web Design, Customer Service, Graphics
Education
Colorado Technical University 2014 — 2017
Bachelors of Science in Information Technology - Security Specialization, Information Technology - Security Specialization
Tarrant County College 1999 — 2003
Associate's Degree, Networking Technologies, 2.9
Tarrant County College 1999 — 2003
Certificate, Application Development, 2.9
Tarrant County College 1999 — 2003
Certificate, Cisco Support, 2.9
Tarrant County College 1999 — 2002
Associate's Degree, Personal Computer Support, 3.0
Telvista Inc. December 2010 - Present
Education
The Art Institute of Dallas
Associate of Applied Science in Video Production
CCI Training Center
Medical Billig and Coding Specialist Certification
DeVry University's Keller Graduate School of Management-Texas
Bachelor of science in Computer Information System, 3.0
Executive Secretarial School
Word Processing Administrative Support Certification
PHP Agency LLC, People Helping People June 2014 - Present
Patronus Security April 2010 - November 2012
Telvista Inc. March 2010 - November 2011
Wistron January 2009 - March 2010
Dallas County Juvenile Detention Center February 2005 - January 2009
Skills
quality assurance,..., Software Documentation, Quality Assurance, Troubleshooting, Time Management, Technical Support, Databases, Social Services, Call Centers, Insurance, Courts, Customer Service, Hardware, Training, Microsoft Office, Leadership
Education
Brookhaven Community College 2009 — 2011
General Studies, General Studies
IBM June 2015 - Present
Verizon Wireless June 2014 - June 2015
Boy Scouts of America February 2014 - June 2014
Sprint May 2013 - November 2013
Prime Communications March 2012 - May 2013
Telvista Inc. December 2011 - March 2012
AT&T Mobility January 2009 - January 2011
AT&T Mobility October 2007 - February 2009
Skills
Direct Sales, Sales, Customer Experience, Telecommunications, Customer Service, Retail Sales, Wireless, Technical Support, Mobile Device Repair, Mac OS, Windows & Mac operating..., Inventory Management, call center, Microsoft Office, Troubleshooting, Call Centers
Education
DeVry Institute of Technology
Electronics Engineering
University of Dallas October 2014 - Present
Collin County Community College December 2012 - October 2014
SuperMedia LLC June 2012 - August 2012
Telvista Inc. June 2011 - January 2012
Africa Insurance Company October 2001 - November 2004
Skills
SAS, R, Statistical..., SAS, Statistical Modeling, Statistics, Logistic Regression, R, Data Mining, Databases, Predictive Analytics, Business Intelligence, SQL, Analytics, Data Analysis, Decision Trees, Predictive Modeling, Data Modeling, Cluster Analysis, Linear Regression, SAS programming, SPSS, Multivariate Statistics, Weka, Access, Multivariate Analysis, Analysis, Neural Networks, Quantitative Analytics, Statistical Software, Survey Design, Monte Carlo Simulation, Regression Analysis, Experimental Design, Data Collection, Time Series Analysis, Survey Research, Survival Analysis, Factor Analysis, ANOVA, Data Warehousing, Biostatistics, Statistical Computing, Bayesian statistics, Data Management, Research, SAS Programming, Microsoft Office, Leadership
Education
The University of Texas at Dallas 2010 — 2012
Master of Science (MSc), Statistics
The University of Texas at Dallas - School of Management 2011 — 2012
Graduate Certificate in Data Mining and BI, Certificate
Addis Ababa University 1998 — 2001
Bachelor's degree, Statistics
VeriFone September 2014 - Present
Dell Services 2007 - 2011
Telvista Inc. 2006 - 2007
Assured Self Storage 1996 - 2006
Skills
Customer Service, Technical Writing, Technical Support, Employee Training, User Interface Design, Linux Desktop, Windows XP Pro, Windows 7, Microsoft Excel, Microsoft Word, Microsoft Office, Technical Training, BMC Remedy, Active Directory, Troubleshooting, Hardware, Software Installation, Software Documentation, VPN, Servers, Help Desk Support, Wireless Networking, Networking, Windows, OS X, SharePoint
Education
Arizona State University 2011 — 2014
Bachelor of Interdisciplinary Studies, Technical and Scientific Communication / Small Business
Pounds Photographic Labs Green Screen Removal Image TechnicianWeb DesignerOmni Motif Studio DBAFebruary 2009 - Present
AT&T May 2008 - February 2009
Telvista Inc. October 2007 - May 2008
Microsoft October 2006 - September 2007
The T November 2005 - October 2006
Huff Technologies November 2004 - October 2005
Halifax Corporation February 2001 - November 2004
Skills
HTML 5, CSS3, JavaScript, PHP4/5, MySQL, WordPress, Dreamweaver, Adobe Fireworks, Photoshop, Illustrator, Adobe Creative Suite, Joomla, Wire Framing, Rapid Prototyping, Komodo Edit, Microsoft Office, Computer Hardware, Computer Repair, Computer Maintenance, Computer Proficiency, CSS, HTML, Web Design
Education
University of Phoenix 2003 — 2007
Master of Business Information Systems, Information Technology Project Management, 3.67 GPA
CCI Training Center 2004 — 2004
A+ Certification, Network+ Certification
Sam Houston State University 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.65 GPA
University of Phoenix
Organizational Management with Emphasis on Information Technology, Web 2.0 and Social Media, 3.76 GPA
All Color Badge & Awards August 2009 - Present
Bell View Windows 2007 - 2008
Telvista Inc. 2003 - 2005
Telvista Inc. 2001 - 2003
Skills
Photoshop, Illustrator, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Typing, filing, Customer Service, Customer Support, Art, Highly detail oriented, Independent Thinking, Artistic Vision, Artistic Abilities, Artistic Eye, Phone Skills, Phone Etiquette, Multi-line Phone, Organized Multi-tasker, Outlook, QuickBooks
Education
Dallas County Community College 2004 — 2005
General
Breath of Life Home Oxygen December 2012 - Present
Telvista Inc. November 2012 - December 2012
Liberty Tax January 2011 - April 2012
Telvista Inc May 2010 - August 2010
West Bank Cardiology September 2008 - December 2008
Convergys Corp August 2000 - March 2006
CJS Services June 1996 - May 2005
Skills
Respiratory Therapy, Technical Support, Customer Service, Administrative..., Tax Preparation, Access, Accounts Payable, Accounts Receivable, Analysis, Bookkeeping, Call Center, Cpr Certified, Customer Experience, Data Entry, Customer Satisfaction, EMR, Fax, Healthcare, Human Resources, Interviews, Invoicing, Leadership, Management, Medical Records, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Office 2007, Microsoft Word, Office Management, Payroll, PowerPoint, Public Speaking, QuickBooks, Software Documentation, Staff Development, System Administration, Teamwork, Telemarketing, Telephone Skills, Time Management, Troubleshooting, VoIP, Windows, Bronchoscopy
Education
ATI Career Training Center-Dallas 2010 — 2012
Associate of Science (AS), Respiratory Care Therapy/Therapist
Southern University and Agricultural and Mechanical College at Baton Rouge 1996 — 1999
Telvista, Inc May 2005 - Present
Skills
Onboarding, Talent Acquisition, Employee Relations, Performance Management, Applicant Tracking..., Workforce Planning, HRIS, Benefits Administration, Employee Benefits, Employee Engagement, Human Resources, Talent Management, HR Policies, Recruiting, New Hire Orientations, Deferred Compensation, Organizational..., College Recruiting, Job Descriptions, Interviews, FMLA, Succession Planning, Customer Service, Coaching, Strategic Planning, Instructional Design
Education
University of Phoenix 2008 — 2010
Master of Arts, Education: Adult Ed and Training
Averett University 2001 — 2005
Bachelor of Science, Sociology
iTeres Group LP September 2015 - Present
BCPM, L.L.C. May 2013 - Present
Facility Gateway Corporation June 2010 - May 2013
Clearview International, LLC May 2008 - June 2010
The Exchange - AAFES December 2006 - May 2008
Sebren & Associates, Inc. May 1998 - December 2005
GMAC September 2003 - December 2003
Telvista Inc. July 2003 - August 2003
AAFES January 2002 - March 2002
Countrywide November 2000 - December 2000
Skills
CBCP, Security Clearance, Data Center, Business Continuity, Risk Assessment, Disaster Recovery, Contract Negotiation, Strategy, Risk Management, Location Intelligence, Project Management, Facilities Management, Co-location, Leadership, Management, Project Planning, SaaS, Solution Selling, Cloud Computing, Program Management, Data Management, Business Development, Government, Security, Training, UPS systems, IT Strategy, Infrastructure, Sales, Process Improvement, Sales Operations, Operations Management, Vendor Management, Outsourcing, Cross-functional Team..., Networking, Strategic Partnerships, Telecommunications, Strategic Planning, Managed Services, ITIL, Consulting, IT Management, Service Delivery, Budgets, Mergers & Acquisitions, Team Leadership, IT Service Management, Start-ups, Team Building
Education
University of North Texas 2000 — 2002
BBA, Strategic Management & Entrepreneurship
Collin County Community College 1998 — 2000
AA, General Business
Wylie Senior High School 1990 — 1993
Diploma, Honors Graduate, Varsity Athletics
Telvista Inc. September 2015 - Present
Telvista Inc. January 2015 - September 2015
Telvista Inc. September 2013 - January 2015
Telvista Inc. September 2011 - September 2013
Telvista Inc. October 2010 - March 2012
DES Mastering June 2009 - January 2011
MAXIMEDIA Recording Studios & Soundstage June 2010 - August 2010
Skills
Troubleshooting, Management, Customer Service, Microsoft Excel, Microsoft Word, Training Leadership, Supervising Others, Technical Support, Technical Training, Curriculum Development, Job Coaching, Networking, Microsoft Office, PowerPoint, Project Management, Facebook, Training, Process Improvement, Leadership, Customer Satisfaction, Social Networking, Team Building, Outlook, Program Management, Time Management, Teamwork, Marketing, Account Management, Public Relations, Event Planning
Education
Dallas Baptist University 2007 — 2009
Bachelor's Degree, Music Business
Dallas County Community College 2005 — 2007
Seagoville High School 2001 — 2005
UHealth Solutions 2007 - 2011
Adecco Employment Services March 2005 - March 2007
PCF February 2005 - March 2005
Telvista Inc. March 2000 - July 2004
PC Service & RepairsCourse at Clark University November 1999 - February 2000
NEC December 1998 - October 1999
Digital January 1993 - January 1995
Education
Fisher College
A.S
Boston University
M.L.S. (Master of Liberal Studies)
Boston University 1957 — 1961
Bachelor of Arts (B.A.), Romance Languages, Literatures, and Linguistics
Boston University
B.A, Romance Languages
Crumpton Family Danes March 2012 - Present
Telvista Inc. February 2014 - March 2015
Telvista March 2012 - February 2014
Telvista August 2011 - February 2012
Telvista Inc. November 2010 - August 2011
Walmart June 2000 - July 2009
Skills
Human Resources, Outsourcing, CRM, Vendor Management, Performance Management, Recruiting, Training, Management, Employee Relations, Talent Acquisition, Talent Management, Interviews, Call Centers, Onboarding, BPO, Applicant Tracking..., Sourcing, Technical Recruiting
Education
Averett University 2003 — 2010
Bachelor of Business Administration (BBA), Business Administration
Tunstall High School 1996 — 2000
High School Diploma, High School Diploma
Telvista Inc. April 2014 - Present
CVS Caremark Corporation April 2013 - April 2014
Walgreens November 2012 - April 2013
Skills
Pharmacy, Pharmacy Practice, Medicare Part D, Clinical Pharmacy, Pharmacy Technicians, Pharmaceutical Industry, Prescription, Pharmacology, Pharmacueticals, Medical Terminology, Medicaid, Cashiering, Medicine, Drug Interactions, Healthcare
Education
Galileo Magnet High School 2007 — 2011
Advanced Diploma, High School/Secondary Diplomas and Certificates
Danville Community College
Parallon May 2014 - Present
Telvista Inc. September 2012 - April 2014
Technisource July 2010 - August 2012
Skills
Typing, Customer Service, Medical Terminology, Human Anatomy, Technical Support, ICD-9, CPT, 10 Key Touch, Microsoft Word, Microsoft Office 2007, Microsoft Excel, Retail Sales Experience
Education
Brookhaven Community College 2014 — 2015
Medical Coding/Billing certificate program
JPMorgan Chase November 2013 - Present
JPMorgan Chase August 2012 - November 2013
JPMorgan Chase March 2008 - August 2012
JPMorgan Chase October 2006 - April 2010
AutoNation February 2005 - October 2006
Telvista Inc. June 2002 - February 2005
Skills
Mortgage Lending, Portfolio Management, Financial Analysis, Credit Analysis, Risk Management, Commercial Banking, Mortgage Banking, Loan Origination, Collections, Customer Service, FHLMC, FHA, Equities, Time Management, Problem Solving, Strategic Planning, Sales, Organization, Team Leadership, People Skills, Fannie Mae, Mortgage Servicing, Communication, Loss Mitigation, Relationship Management, Default, Banking, Loans
Education
MacArthur High School 2001 — 2004
Diploma, High School Diploma
Art Institute of Dallas
Bachelor's degree, Interior Design
Lewisville ISD March 2013 - Present
SMS Infocomm Singapore Pvt. Ltd. May 2012 - January 2013
Telvista, Inc March 2008 - August 2009
United States Air Force June 1986 - August 2007
United States Air Force May 1994 - February 1997
Skills
Network Administration, Technical Support, Software Installation, Network Security, Hardware, System Administration, Printers, Databases, Troubleshooting, Computer Hardware, Windows, XP, Testing, Laptops, Computer Repair, Windows 7, Help Desk Support, Active Directory, Operating Systems, Wireless Networking, Computer Maintenance, System Deployment, Windows Vista
Education
The University of Texas at Dallas
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Brookhaven Community College 2010 — 2011
Associate of Science (AS), Computer Science
Harold S. Vincent HS 1982 — 1986
High School Diploma
Self Employed March 2014 - Present
Itasca Police Department April 2012 - March 2014
Telvista Inc. March 2011 - April 2012
Covington Police Department September 2008 - February 2011
Skills
Articulate Communicator, Team Leadership, Computer Proficiency, Customer Oriented, Conflict Resolution, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Team Building, Teamwork, Construction, Crisis Intervention, Conflict Management, Employee Training, Customer Retention, Customer Satisfaction, Risk Management, Loss Prevention, Administrative..., Technical Assistance, Troubleshooting, Internet Troubleshooting, Information Technology, Technology, Articulation, LiDAR, Local Government
Education
Cedar Valley College 2011 — 2012
N/A, Criminal Justice/Police Science
Rogers Foam Corporation July 2015 - Present
Thermo Fisher Scientific November 2014 - July 2015
Medtronic October 2013 - October 2014
Telvista Inc. April 2011 - August 2011
Skills
Medical Devices, Solidworks, Design Control, Biomedical Engineering, ISO 13485, Design of Experiments, Minitab, FDA, Design for Manufacturing, FMEA, Matlab, R&D, CAPA, AutoCAD, Product Development
Education
CETYS Universidad 2011 — 2015
Bachelor of Science (B.S.), Industrial Engineering
Sonic Drive-In August 2012 - Present
Sonic Drive-In #6177 April 2002 - August 2012
Telvista Inc. June 2011 - August 2011
United Artist Theatres January 2000 - January 2001
U.S. Air Force August 1996 - August 1999
Skills
Restaurant Management, Restaurants, Cashiering, Customer Service, Labor Control, Food Service, ServSafe, Serve Safe Certified, Inventory Management, Time Management, Cooking, Food & Beverage, Microsoft Office, Microsoft Word, Customer Satisfaction, Hiring, Training
Education
University of Phoenix 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications
University of Phoenix 2009 — 2011
Associate of Arts (AA), Computer Systems Networking and Telecommunications
Community College of the Air Force 1996 — 1999
Studied, Criminal Justice
MET International June 2015 - Present
Fujitsu August 2013 - May 2014
Samsung Electronics January 2013 - August 2013
Goodman Networks August 2012 - November 2012
Telvista Inc. January 2012 - July 2012
MET International August 2008 - June 2011
Skills
Computer Technology, Microsoft Office, Windows 7, Windows 2000, Windows XP Pro, Customer Service, Technical Support, Multitasking Skills, Work well alone, Works well in a team, IT Hardware Support, Fast Learner, Help Desk Support, Desktop Support, Troubleshooting, Windows XP
Education
Brookhaven Community College
Stevens Transport March 2006 - Present
Sbc/Ameritraining August 2005 - February 2006
Telvista Inc. September 2004 - August 2005
Stream International January 2001 - January 2004
Wendy's Restaurant January 1996 - January 2001
Skills
Customer Service, Windows, Troubleshooting, Customer Relations, Microsoft Office, Computer Hardware, Word, Logistics, Microsoft Word, Team Building, Leadership, Inventory Management, Call Centers, Customer Experience, Customer Satisfaction, Technical Support
Education
Amarillo College 1996 — 1998
Certificate of completion, microcomputer repair
High Desert Consulting September 2004 - Present
Telvista Inc. October 2001 - April 2004
Cardinal Shoe Co. April 1984 - May 2000
Skills
PC trouble shooting, Firewall configuration, virus & spyware..., Firewalls, Troubleshooting, Network Security, Network Administration
Education
Clark University
Bank of America September 2006 - Present
CompuCom December 2004 - September 2006
Telvista Inc. December 2004 - September 2006
Skills
A+ Certified, MCP, CCNA, Microsoft Certified...
Education
Brookhaven Community College 2010 — 2011
Cisco Academy
Roswell High School 1990 — 1994
High School Diploma Roswell High School
DeVry University
Sistemas Contra Incendios Integrales October 2013 - Present
Hochiki de Mexico August 2012 - Present
Digital Fire Industries November 2010 - August 2012
Global Mechanical March 2007 - November 2010
Telvista Inc. May 2006 - September 2006
Skills
Engineering, Commissioning, AutoCAD, Hydraulics, CAD, Electronics, Quotations, Engineers, System Design, Fire Alarm, Fire Protection, NFPA, Labview, Life Safety, Fire Suppression, Programming, Matlab
Education
CETYS Universidad 2013 — 2015
Master of Business Administration (MBA)
Universidad Autonoma de Baja California 2003 — 2008
Electronic's Engineering, Instrumentations and Control
Tanzillo Inc. October 2012 - March 2015
OwnLocal October 2010 - January 2013
OwnLocal May 2010 - October 2010
Telvista Inc. January 2009 - May 2010
Telvista Inc. August 2008 - January 2009
JCPenney October 2004 - July 2008
Skills
Customer Service, Customer Retention, Team Coordination, Problem Solving, Self Driven, Operational Efficiency, Task Management, Attention To Detail, Childcare, Child Development
Education
Odessa College 2010 — 2010
General Education
Coastal Carolina Community College 2007 — 2007
General Education
Kmm Telecommunication July 2015 - Present
Travcom Telecom Inc May 2014 - Present
Datalogix texas July 2013 - October 2013
Ericsson October 2012 - February 2013
Travcom April 2012 - August 2012
Huawei July 2011 - October 2011
Tecsystems May 2011 - July 2011
Amatel Incorporated November 2010 - May 2011
AT&T December 2006 - October 2009
TELVISTA Inc July 2006 - December 2006
Skills
Wireless, Troubleshooting, UMTS, Testing, Telecommunications, CDMA, Microsoft Office, Cisco, IP, Integration, Windows, Operating Systems, Electronics, Wireless Networking, Commissioning, Routers, RF, Computer Hardware, Access, XP, Deployment, Hardware, Analysis, Visio, Microwave, Customer Service, Servers, Linux, 3G, VoIP, Problem Solving, C, Databases, Outlook, Customer Relations, 2G, EVDO, Excel, Word, Software Installation, Networking, LTE, Cisco Technologies, WCDMA, VPN, DSL, T1, Computer Network..., LAN-WAN, Windows XP
Education
Dallas County Community College 2006 — 2010
Bachelor's Degree, Telecommunication
Wayne County Community College District 2002 — 2005
Associates Degree, Computer Science and General Studies
ADT Security Services Authorized Dealer November 2011 - Present
Telvista Inc. June 2011 - November 2011
Citi November 2007 - December 2009
Citigroup November 2007 - December 2009
Dr. William J. Walton MD March 2007 - November 2007
Office of William Walton MD March 2007 - November 2007
First Data Corporation October 2006 - January 2007
Skills
Customer Service, Account Management, Microsoft Office, Microsoft Excel, Direct Sales, Event Planning, Outlook, Microsoft Word, Leadership, Windows, Administrative..., Negotiation, Team Building, Call Centers, Data Entry, Customer Retention, Invoicing, Administrative..., Problem Solving, Technical Support
Education
The University of Texas at Arlington 2012 — 2014
Psychology
Cedar Valley College 2008 — 2010
Associate of Science (AS), Applied Science
Sonexus Health June 2014 - Present
Computer & Networking Concepts May 2003 - Present
GXA Network Solutions January 2014 - March 2014
Intelinet Systems April 2013 - November 2013
JCPenney October 2012 - January 2013
LaQuinta Management LLC June 2012 - July 2012
Lash Group June 2012 - June 2012
Bank of America August 2011 - October 2011
Children’s Hospital of Dallas May 2003 - June 2003
Telvista Inc. November 2002 - February 2003
Skills
Active Directory, XP, Windows 7, Servers, Network Administration, Microsoft Exchange, Troubleshooting, Cisco Technologies, Hardware, VPN, Software Installation, Technical Support, Citrix, Switches, Windows XP, Windows Server
Education
Collin County Community College 2013 — 2014
CCNA
Collin County Community College 2012 — 2012
Network +
Collin County Community College 2012 — 2012
CISSP
Southern Methodist University - School of Engineering and Applied Sciences 1999 — 2000
Certificate of Completion, Networking Technologies Program
Monitronics March 2014 - Present
Telvista Inc. September 2013 - March 2014
Telvista Inc. February 2013 - September 2013
Vincent Walter Photo February 2011 - June 2012
Skills
Forecasting, Scheduling, Data Analysis, SharePoint, Photography, Web Design, Graphic Design, Microsoft Excel, Outlook, Aspect ACD, Avaya, SMTP, XP/Vista/7, Mac OS, Android, Android SDK, Apple OS, iOS, Photoshop, Lightroom, Dreamweaver, Final Cut Pro, Video Production, Video Editing, Color Correction, Customer Service, Avaya Technologies, Troubleshooting, Customer Satisfaction, Process Improvement, Team Building, Call Centers, Management, Customer Experience, Training
Education
The University of Texas at Dallas 2014 — 2017
Information Technology and Systems
Brookhaven Community College 2012 — 2013
Lafayette Jefferson High School 2008 — 2012
Whelan Security December 2012 - Present
Telvista Inc. December 2011 - August 2012
ACS Inc. January 2007 - March 2008
Education
Danville Community College 2012 — 2014
Information Technology Game and Mobile Application Development Specialization
Wake Technical Community College 2002 — 2003
hillside highschool/northern high school/Durham highschool
nlmosler.com January 2011 - Present
ACTIVE Network November 2014 - March 2015
Lead Magz October 2013 - December 2013
Virtual Surveillance February 2013 - April 2013
Seven Marketing Group Inc. April 2012 - October 2012
Telvista Inc. February 2012 - April 2012
The Perseus Group LLC 2011 - 2011
US Army 2003 - 2008
Skills
Sales, Social Media, Social Media Marketing, Marketing, Recruiting, Web Design, WordPress, Entrepreneurship, Public Speaking, Account Management, Customer Service, Team Building
Education
Art Institute of Dallas 2013 — 2013
Advertising Design
Brookhaven Community College 2010 — 2012
Criminal Justice/Police Science, 3.5
Chaminade University of Honolulu 2006 — 2007
Criminal Justice/Police Science, 3.75
Lennar December 2012 - March 2013
Compushare Inc. June 2012 - December 2012
Compushare June 2012 - December 2012
Microsoft June 2011 - November 2011
Harte-Hanks / Microsoft October 2010 - June 2011
Harte-Hanks June 2010 - June 2011
Harte-Hanks / Microsoft June 2010 - October 2010
Telvista Inc. April 2010 - June 2010
AT&T July 2007 - November 2009
Telvista Inc. April 2009 - June 2009
Skills
Networking, Microsoft Exchange, Troubleshooting, Network Administration, Servers, Technical Support, Software Installation, IP, Switches, Routers, Exchange 2010/2007/2003, Exchange Support, Cisco VoIP, Microsoft Applications, Microsoft Technologies, Microsoft Solutions, Windows Server, Windows, Windows 7, Powershell, Active Directory..., Active Directory, LogMeIn, Blackberry Enterprise..., Patch Management, Systems Management, IT Management, Support Management, Desktop Support..., DSL, VDSL, Cable Management, Site Administration, Cloud Computing, VPN, System Administration, Citrix, Computer Repair, DNS, Help Desk Support, Group Policy
Education
Texas State Technical College Waco 2014 — 2015
Associate's Degree, (Dual Degree) Computer Networking and Systems Administration and High Performance Computing, 3.25
at Mountain View College / Arkansas State University 2006 — 2007
degree, information technology
Arkansas State University 2005 — 2006
Conway High School 2000 — 2004
High school Diploma, Information Technology
Forward Youth September 2010 - Present
State Farm Insurance April 2010 - Present
State Farm Insurance October 2004 - Present
Telvista Inc. April 2003 - October 2004
Stream Global Services 1996 - 2000
Skills
PHP, OOP, CSS, MySQL, SQL, Databases, Ubuntu, Technical Support, Apache, User Interface, Social Networking, Web Design, Social Media Marketing, Web Marketing, Google Webmaster Tools, Facebook, SEO, Customer Service, Google+, Google Analytics, Foursquare, HTML, JavaScript, Linux, XP, Bash, LAMP, Wordpress, Programming, Web Development, AJAX, XML, XHTML, Windows 7, Windows XP Pro, Google Adwords, Social Media, Web Analytics, Joomla, PSD to Wordpress, Online Marketing, Zend Framework, ZenCart, Zend Certified Engineer, Shell Scripting, XPath, XQuery, phpMyAdmin, jQuery
Education
Brookhaven Community College 2003 — 2007
"AAS", Computer Information Systems
LCHS 1991 — 1994
High School Diploma, High School/Secondary Diplomas and Certificates
CompuCom February 2010 - Present
Fujitsu January 2008 - January 2010
Telvista Inc. February 2006 - December 2007
Skills
Active Directory, Troubleshooting, Windows Server, Servers, Technical Support, Windows 7, Data Center, Disaster Recovery, ITIL, VMware, Juniper JNCIA, Cisco Technologies, Adtran, BMC Remedy Ticketing..., Microsoft Excel, Secure CRT, putty, Citrix, CTIOS, TeraTerm
Education
Collin County Community College 2004 — 2006
AppleOne Employment Services March 2015 - Present
Employee Solutions, LP October 2014 - March 2015
BNSF Railway March 2014 - October 2014
Fort Worth Can Academy/ Choice Staffing October 2012 - October 2013
Ignite December 2010 - June 2012
Telvista Inc. January 2009 - December 2010
Pink Lady Lingerie August 2004 - May 2007
Skills
Human Resources, Administration, Time Management, Customer Satisfaction, Customer Service..., Filing, Windows Vista/XP, Detailed Oriented, Ability to Multitask..., Organizational Skills, MS Office “Power User”, 10 Key, Adept Written/Verbal..., Team Worker, Contract Recruitment, Recruiting, Internet Recruiting, Temporary Staffing, Administrative..., Filing, Customer Service, Training, Teamwork, New Hire Orientations, Technical Recruiting, Onboarding
Education
Columbia College 2014 — 2017
Columbia College, Human Resources Management, Sophmore
W T White High School 2004 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
ICE/ICA April 2012 - Present
Telvista Inc. August 2011 - January 2012
Capital One April 2009 - June 2010
Skills
Risk Assessment, Data Entry, Security Management, Security, Customer Service, Physical Security, Microsoft Office, Microsoft Excel, Surveillance, Outlook, Microsoft Word, PowerPoint, Enforcement, Time Management, Risk Management, Data Analysis, Teamwork, Access, CRM, Law Enforcement, Investigation, Negotiation, Quality Assurance, Sales, Policy
Education
Ashford University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Virginia State University 2005 — 2010
Business Management
Cumberland High School 2001 — 2005
US Navy March 2011 - Present
Telvista Inc. June 2008 - March 2011
Advance Auto Parts September 2006 - March 2008
Skills
Customer Service, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Team Leadership, Troubleshooting, Security Clearance, Military, Military Experience, Military Operations, DoD, Computer Hardware, Electronics, Computer Proficiency, Maintenance & Repair, Preventive Maintenance, Maintenance Management, Planned Preventative..., Information Security, Electronics Repair
Education
Old Dominion University 2015 — 2017
Bachelor's Degree, Computer Science
Westwood College of Technology 2014 — 2014
Bachelor's Degree, Computer Forensics
Danville Community College 2007 — 2010
Associate of Science (A.S.), Marketing
NatureSweet USA August 2013 - Present
American Airlines June 2012 - August 2013
American Red Cross March 2012 - August 2012
Citi 2010 - July 2012
APAC Customer Services 2009 - 2010
Telvista Inc. January 2007 - October 2009
Skills
Visio, Access, Call Centers, Business Analysis, System Administration, Software Documentation, Networking, Databases, Team Leadership, Leadership, Windows, Troubleshooting, Citrix, Help Desk Support, Customer Service, Management, Process Improvement, Database Administration, Microsoft Exchange, Project Management, Great Plains Software, Disaster Recovery, Computer Hardware, Software Installation, Microsoft Office, Technical Support, Team Building, Strategic Planning
Education
Pima Community College 2014 — 2016
Systems Administration/Networking / Cybersecurity, ASSOCIATE OF APPLIED SCIENCE
ITT Technical Institute-Tucson 2011 — 2014
NSA- Network Systems, Computer Science Engineering
Brookline College-Tucson 2009 — 2011
Business Technology Specialist, Business/Office Automation/Technology/Data Entry
Busca Corp November 2013 - Present
Telvista Inc. June 2013 - August 2013
Deloitte 2010 - 2010
Skills
Business Management, Logistics, Office Management, Market Research, Business Development, Accounting, Online Advertising, Online Marketing
Education
San Diego State University-California State University 2011 — 2013
Bachelor of Arts (BA), International Business, 3.67/4.0
CETYS Universidad 2009 — 2010
Bachelor of Arts (BA), International Business, 96.85/100
Telvista Inc. March 2015 - Present
County of San Diego November 2013 - February 2015
Adecco Staffing January 2005 - November 2011
Sedona Staffing June 2011 - October 2011
Premier Dealer Services 2003 - 2005
Skills
Time Management, Customer Service, Microsoft Excel, ArcGIS, ESRI, ENVI, Data Analysis, Spatial Analysis, Spatial Databases, Geodatabase, Training, Analysis, Recruiting, Outlook, Supervisory Skills, Interviews, Call Centers, Data Entry, Employee Relations, Talent Acquisition, Hiring, Human Resources, Leadership, Contract Recruitment, Staffing Services, Team Leadership, Coaching, Management, Invoicing, Accounts Payable, Process Scheduler, Microsoft Office, Payroll, Employee Benefits, Blackberry, Team Building, Temporary Placement, Government, GIS, Google Earth, Networking, Microsoft Word, Databases, PowerPoint, ArcMap, Cartography, Data Collection, Geography, Project Planning, GPS
Education
San Diego Mesa College 2013 — 2014
Certificate of Performance, Geographic Information Science and Cartography, 2.5
Cuyamaca College 2010 — 2011
Solar Photovoltaic
Edutek Professional Schools 1990 — 1991
Automotive, Automotive Repair and Troubleshooting
MILITARYUSMCCommunications 1986 — 1990
Communication, General
San Diego High School 1984 — 1986
Diploma, General Studies
Horace Mann
L-3 Link Simulation & Training December 2014 - Present
eTag Technologies Inc. June 2013 - April 2014
WantSomeGetSome August 2010 - June 2013
Spirit Halloween September 2009 - November 2009
US Army August 2004 - August 2007
Telvista Inc. August 2002 - November 2004
Crystal Networks June 2002 - July 2002
Skills
Objective-C, iOS, C#, Windows Phone, Android, C++, Visual Studio, Web Development, JavaScript, Java, Mobile Applications, HTML, .NET, Army, XAML, Xcode
Education
City University of New York-College of Staten Island 2009 — 2013
Bachelor's degree, Computer Science, 3.0
Calyx Software September 2013 - Present
Telvista Inc. July 2011 - April 2013
NCO Group October 2010 - December 2010
Skills
Computer programming in..., Microsoft Office, Microsoft Exchange, self starter, Operating Systems, Windows 7, Windows, Active Directory, OS X, Troubleshooting, Telephone Skills, Critical Thinking, Technical Support, Call Centers, Help Desk Support, Software, Windows Vista, Windows XP Pro, Computer Repair, Laptops, Printers, Software Installation, Wireless Networking, Hardware, Customer Satisfaction, Remote Desktop, TCP/IP, Programming, Teamwork, XP, Computer Hardware, Customer Support, Dell Computers, Networking, Routers, System Deployment, Windows XP, Service Desk, Microsoft Office 2007, Desktop Computers, LAN-WAN, Internet Explorer
Education
Collin County Community College 2012 — 2014
University of Advancing Technology 2007 — 2007
TruGreen April 2014 - August 2015
eBay Inc 2011 - 2013
Coastal Asset Management & Protection Services, LLC April 2010 - December 2012
Phoenix Inspections 2009 - 2010
Telvista, Inc 2004 - 2009
Sears 2003 - 2004
Gadzooks, Inc 2002 - 2003
Skills
Operations Management, Microsoft Excel, Reporting & Analysis, Streamlining..., Business Process..., Process Improvement, CCTV, Key Account..., Forensic Accounting, Loss Prevention, Supervisory Experience, Presentation Development, Microsoft Office, Microsoft Word, Outlook, eWFM, Trend Forecasting, Enterprise eTime, Kronos Timekeeping, Crystal Reports, Business Strategy, Business Analysis, Product Ordering, New Business Development, Business Planning, Accounts Payable, Accounts Receivable, Event Photography, Portrait Photography, Call Centers, Forecasting, Witness 360, Avaya, Time Management, Time & Attendance, Staff Development, Customer Service, Training, Customer Satisfaction, Management, Team Building, Coaching, Customer Experience, Customer Retention, Team Leadership, Performance Management, Employee Training, Sales, Vendor Management, Leadership
Education
Danville Community College 2005 — 2005
Rockingham Community College 1992 — 1993
Dalton L McMichael High School
Alterity, Inc. August 2014 - Present
PFSweb June 2012 - April 2014
Telvista Inc. August 2011 - June 2012
Telvista Inc. January 2011 - August 2011
Intuitive Technology Group March 2010 - May 2010
Glazer's Distributors September 2007 - February 2008
IQNavigator, Services Procurement and Optimization Solutions May 2006 - August 2006
PepsiCo Inc. 2004 - 2006
Argosy University 2002 - 2004
TEKsystems 2000 - 2002
Skills
Telecommunications, Applicant Tracking..., Microsoft Office, Leadership Development, Telephone Skills, Technical Recruiting, Technical Training, Process Improvement, Customer Service, Employee Training, Recruiting, Training, Call Centers, Internet Recruiting, Interviews, Temporary Placement, Human Resources, Talent Acquisition, Strategy, Management, Leadership, Time Management, Software Documentation, Program Management, Sourcing, Marketing, Vendor Management, Onboarding, Performance Management, Talent Management, Employee Relations, Hiring, CRM, Screening, Networking, Coaching, Business Development, Benefits Negotiation, Team Management
Education
Texas A&M University 1997 — 2000
Bachelor of Science, Agricultural Leadership Development and Communications
Blinn College 1995 — 1997
Associate in Arts, Agriculture / Leadership / Communications / Theater
Telvista July 2010 - Present
Telvista Inc. October 2007 - July 2010
Telvista Inc. August 2006 - October 2007
Skills
Recruitment/Retention, Conducting Interviews, Employee Relations, I-9 Compliance, Employee Benefits, Coaching, New Hire Orientation, Grievance Resolution, Adjudication, Candidate Assessment, Employee Referral..., Recruiting, New Hire Orientations, Interviews, Applicant Tracking...
Education
Averett University 2008 — 2010
MBA
Ferrum College 2002 — 2006
BSW, Social Work
Telvista Inc. February 2013 - August 2015
Telvista Inc. September 2008 - February 2013
Skills
Technical Support, Call Centers, Troubleshooting, Windows 7, Windows XP, Help Desk Support, Active Directory, VPN, Remote Desktop, Customer Support, Laptops, Wireless Networking, Blackberry, Microsoft Office, BMC Remedy, VMware
Education
Brookhaven Community College 2009 — 2014
In Progress, Business in Accounting, 3.82
DRS Technologies, Inc. December 2011 - January 2015
DRS Technologies March 2007 - December 2011
CTX Mortgage August 2006 - March 2007
AT&T March 2006 - August 2006
Gold's Gym December 2005 - February 2006
Telvista Inc. January 2004 - October 2005
Skills
Active Directory, DNS, Security, Information Security, Networking, Vulnerability Management, Computer Security, Security Management, Windows, Vulnerability Assessment, Security Clearance, Windows Server, VPN, TCP/IP, Process Improvement, Symantec Endpoint..., VoIP, LAN-WAN, Encryption, Threat & Vulnerability..., NISPOM, Reporting & Analysis, Team Leadership, Cross-functional..., Linux, OSI Model, Group Policy, Malware Analysis, SIEM, Powershell
Education
Capella University 2011 — 2013
Bachelor's of Science in Information Technology, Information Assurance and Security
Dallas County Community College 2004 — 2007
Associates, Computer Networking and Administration
Orkin Pest Control July 2012 - Present
Kenexa, an IBM Company May 2011 - July 2012
Heritage Park Surgical Hospital August 2010 - June 2011
AT&T Performing Arts Center February 2009 - August 2010
Crescent Processing Company February 2007 - January 2009
Telvista Inc. June 2005 - February 2007
Safety-Kleen October 2004 - May 2005
AT&T May 2000 - October 2004
Skills
SAP HR, PeopleSoft, Kronos, JD Edwards, ADP Payroll, Salesforce.com, Consulting, Recruiting, College Recruiting, Client/Hiring Manager..., Client Liaison, Physician Liason, Training, Marketing, Social Media Marketing, I-9 Compliance, Compliance, Iso 9000, Taleo, HRIS, Red Carpet, CRM, Deferred Compensation, Human Resources, Screening Resumes, Onboarding, Employee Benefits, OpenHire, Applicant Tracking..., Performance Management, Talent Management, Employee Relations, Payroll, Staffing Services, Internet Recruiting, Temporary Placement, Screening, Talent Acquisition, Technical Recruiting, Benefits Administration, Management, HR Policies, Leadership, Hiring, Outside Sourcing, Succession Planning, FMLA, Call Centers, Interviews, Coaching
Education
Dallas Christian Academy 1990 — 1992
Abilene Christian University
University of North Texas
N/A, Business
Dallas Christian Academy 1989 — 1992
FlashBanc, LLC June 2015 - Present
McElroy Metal July 2014 - June 2015
Thirdeye Communication May 2008 - February 2013
US Support Company August 2004 - February 2008
Telvista Inc. August 2001 - May 2003
Skills
Microsoft Office, Management, Microsoft Word, Microsoft Excel, Research, Sales, Leadership, Training, PowerPoint, English, Process Improvement, Windows, Outlook, Recruiting, Interviews, Customer Satisfaction, Customer Experience, Customer Retention, Product Management, Retail, Sales Presentations, New Business Development, Managed Services, Customer Support, Long-term Customer...
Education
Ayers Career College 2004 — 2005
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
The Computer Merchant August 2015 - Present
Telvista Inc. March 2014 - August 2015
Ocwen Loan Servicing, LLC 2012 - 2013
Verizon Wireless September 2009 - December 2010
Skills
Call Centers, Customer Service, Technical Support, Blackberry applications, Blackberry Enterprise..., Android, Mobile Devices, Cellular Communications, Computer Hardware, Mortgage Servicing, Windows, Help Desk Support, Troubleshooting, Microsoft Exchange, Customer Satisfaction, Wireless Networking, Telecommunications, Blackberry, Laptops
Education
Southern New Hampshire University 2012 — 2015
Bachelor of Science (B.S.), Information Technology, 2.6
Ashford University 2011 — 2012
Transferred out, Business/Commerce, General
East Bay High School 1992 — 1996
GED, General Studies
Union Gospel Mission of Tarrant County May 2015 - Present
pride and joy academy April 2011 - May 2015
Telvista Inc. July 2010 - February 2011
Amarillo Family YMCA June 2006 - August 2009
Atmos for Energy January 2006 - June 2006
Education
The University of Texas at Arlington 2009 — 2013
Social Work
Amarillo College
Business Management and Psychology
Palo Duro High School
Diploma
The University of Texas at Arlington
Telvista Inc. June 2014 - October 2014
Valero Corner Store February 2012 - June 2014
Vanguard Resources, Inc. August 2013 - March 2014
Skills
Word, Excel, Photoshop, Illustrator, Word Processing, Network Troubleshooting, Technical Support, Video Games, Social Networking, Customer Service, iOS, Android, Macintosh, Windows XP - 8
Education
University of North Texas 2014 — 2015
Applied Arts and Sciences
Saint Joseph's University 2013 — 2014
Applied Behavior Analysis, 3.85
Coastal Bend College 2011 — 2014
Criminal Justice/Law Enforcement Administration, 3.14
Retell Media Solution April 2012 - Present
Estrategia Inteligente December 2011 - Present
FA Global Media January 2012 - April 2013
Telvista Inc. November 2009 - October 2011
Skills
Microsoft Office, Public Relations, Social Media, Writing, Event Planning, Managing Accounts, Supervisory Experience, Social networking..., Sales Force Development, Relaciones públicas, Sistemas operativos, Redes sociales, Call Center Development, Call Center..., Ciencias políticas, Relaciones..., Análisis del riesgo..., Desarrollo de programas..., Desarrollo de proyectos..., Gestión de proyectos, Gerencia de ventas, Proceso de ventas, Administración y..., Negociaciones...
Education
Universidad Autonoma de Baja California 2011 — 2015
Realciones Internacionales, Ciencias Sociales
Tyumen State Universiry 2006 — 2007
Certificado comprension y lectura, Idioma Ruso
Mimaki USA, Inc. April 2015 - August 2015
Philips Healthcare August 2011 - March 2015
Assurant Solutions August 2007 - October 2010
Telvista Inc. May 2005 - August 2007
Skills
Motion Graphics, Traditional Animation, HTML, Adobe Acrobat, Photoshop, User Interface Design, Multimedia, Graphic Design, Flash, 3D Studio Max, Advertising, Animation, Dreamweaver, Mac
Education
LearnTEFL 2014 — 2014
150 Hour TEFL Master Course Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor
Westwood College-Northlake 2009 — 2014
Bachelor of Science (BS), Design and Visual Communications, General
Art Institute of Dallas 2001 — 2003
Associate's Degree in Multimedia and Web Design, Multimedia and Web Design
MSC Industrial Supply April 2012 - Present
US Army August 2004 - November 2011
K + S Services April 2010 - November 2010
K + S Services April 2007 - March 2010
Telvista Inc. October 2005 - January 2007
Skills
Supply Chain, Sourcing, Purchasing, Manufacturing, Cost Savings Strategies, Supplier Quality..., Inventory Management, Industrial Distribution, National Accounts, Pricing, Account Management, Outside Sales, Vendor Management, Vendor Managed Inventory, SAP, AS400 system, Microsoft Office, Operating Systems, Electronics Repair, Software Installation, Troubleshooting, Continuous Improvement, Customer Service, Supply Chain Management, Process Improvement, Sales Operations, Sales Management
Education
Averett University 2013 — 2017
Bachelor’s Degree, Business Administration and Management, General
Telvista Inc. March 2013 - Present
Equally Yoked Heavenly Creations Services January 2010 - Present
Skills
Competitive Analysis, Customer Service, Microsoft Office, Outlook, PowerPoint, System Administration, Customer Relations, Social Networking, Social Media Marketing, Social Media Measurement, Social Analytics, Facebook, Twitter, Problem Solving, Excel, Conflict Resolution, Accounting, Content Writing, Word, Public Speaking, Negotiation, Administration, Budgeting, Leadership Development, Event Planning, Research, Strategic Planning, Fundraising, Sales Management, Analysis, Microsoft Word, Microsoft Excel, Customer Satisfaction, Blogging, Time Management, Data Entry, Training, Marketing, Management, CRM
Education
Dallas Baptist University 2011 — 2012
Adv. Certificate, Conflict Resolution Management, 4.0/4.0
Dallas Baptist University 2009 — 2011
Master of Education, Higher Learning, 3.95/4.0
Dallas Baptist University 2009 — 2011
Master, Business Administration, 3.82/4.0
Dallas Baptist University 2006 — 2008
Bachelor of Arts and Science Degree, Criminal Justice, 3.74/4.0
Arlington Career Institute 2003 — 2004
Diploma, Paralegal
Business and Management Magnet Center 1990 — 1994
High School Diploma, General Studies
TeleTech September 2014 - Present
TeleTech October 2013 - Present
TeleTech July 2013 - October 2013
Telvista Inc. March 2012 - July 2013
Aafes April 2007 - August 2007
American Red Cross March 2005 - December 2005
Gift Maven July 2002 - February 2005
KClinic October 2004 - November 2004
Telvista November 2001 - June 2002
Stream International December 2000 - November 2001
Skills
Software Documentation, Troubleshooting, Chart, Medical Coding, Healthcare, Administrative Work, Medical Records, Microsoft Office, Technical Support, Management, Customer Service, Call Centers, Sales, Training, Computer Hardware, Data Entry, Windows, Customer Satisfaction, Software Installation, Time Management
Education
Capella University 2011 — 2019
Bachelor's Degree, Business: Health Care Management
Remington College Dallas Campus 2004 — 2005
Diploma, Medical Assisting
Solerant June 2015 - Present
University of North Texas September 2012 - June 2015
Telvista Inc. April 2011 - May 2012
XO Communications October 2005 - July 2009
EDS Corp June 2000 - October 2005
Skills
Technical Support, Help Desk Support, Cisco Technologies, Windows 7, Routers, DNS, Computer Hardware, Hardware, DHCP, VoIP, Outlook, BMC Remedy, Remote Desktop, Blackberry, Troubleshooting, Desktop Application..., Field Technicians, Desktop Deployment, Software Deployment, Printers, Software Installation, Firewalls, Networking, Windows XP, WAN, Windows, Active Directory, TCP/IP, Tcpdump, Wireshark, LAN-WAN, TCP/UDP, Network Address..., SCCM, System Monitoring, Microsoft Office, VPN, Customer Service, Microsoft Word, Leadership, Microsoft Excel, Group Policy, PowerPoint, Time Management
Education
University of North Texas 2011 — 2015
Bachelor’s Degree, Business Computer Information Systems, 3.0
Collin County Community College 1997 — 2011
Associate's Degree, General Studies
Hardaway Heating & Air Conditioning February 2014 - December 2014
Mando's Discount Electronics April 2013 - November 2013
Telvista Inc. August 2010 - October 2013
Skills
Import/Export Operations, Microsoft Office, Mac OS, Office Equipment, Consumer Electronics, Power Tools, Customer Service, Technical Support, HVAC, Sales, Microsoft Excel, Microsoft Word
Education
College of the Desert 2015 — 2018
Imperial Valley College 2013 — 2014
Escomex 2011 — 2013
AT&T U-Verse May 2011 - Present
Telvista Inc. October 2010 - May 2011
UHC / Volt Workforce Solutions September 2009 - February 2010
B. F. Darrell Elementary September 2006 - January 2008
Joseph J. Rhoads Elementary August 2004 - September 2006
United States Postal Service August 1998 - March 2004
Skills
Health Insurance, Telecommunications, Television, Claims Management, Microsoft Excel, Microsoft Office, Microsoft Word, Oracle HR, IT Operations, Operations Management, Citrix, Access, Account Management, Customer Service, Problem Solving, PowerPoint, Telecommunications..., Medical Billing, Medical Records, Insurance Adjusting, Dispatching, Distribution Center..., Vantive, Symphony, Rumba, ICAD, Software Documentation, Underwriting, Eligibility, Call Center, Disability Insurance, Claims Resolution, HIPAA, Property & Casualty..., Life Insurance, Customer Experience, Brokers, Outlook, 10 Key, Medicare, Medicare Part D, Employee Benefits, Workers Compensation, COBRA, Wireless, Workforce Management, HMO, Umbrella Insurance, Call Centers, Databases
Education
Northlake College 2013 — 2015
Brookhaven Community College 2009 — 2012
Computer and Information Sciences and Support Services
Bank of America December 2008 - December 2009
Rooms To Go November 2006 - April 2008
Citicards August 2005 - October 2006
Telvista Inc. December 2003 - July 2005
Skills
Visual C++, Java, Visual Basic, Microsoft Office, Windows XP Professional, Windows 7, SQL, PowerPoint, Visio, Project Management, Microsoft Word, Unix, Technical Support, C++, Call Centers, XP, Data Analysis, SharePoint, Microsoft Excel, Process Improvement, Networking, Business Analysis, Banking, Access, Risk Management, Training, Customer Service, Vendor Management, Integration, Analysis, Windows, Troubleshooting, Microsoft SQL Server, Leadership
Education
Keller Graduate School of Management of Devry University 2011 — 2013
Master's degree, Information Systems Management
University of Phoenix 2006 — 2008
Bachelor of Science, Business Information Systems
Brookhaven Community College
Microsoft October 2014 - Present
Telvista Inc. February 2014 - October 2014
Walmart April 2010 - February 2014
Mr Desktop January 2000 - March 2004
Skills
Graphic Design, Graphics, Web Development, Customer Service, Troubleshooting, Networking, Social Media, Windows Server, Active Directory, Photoshop
Education
Richland College 2012 — 2016
Multimedia Web Design, 3.6
Art Institute of Pittsburgh 2006 — 2008
Interior Design
Dallas Nephrology Associates September 2014 - Present
Take Shape For Life February 2014 - Present
Unitedhealthcare November 2011 - July 2014
Telvista Inc. June 2011 - October 2011
ABPA December 2007 - June 2011
AT&T August 2006 - December 2007
Skills
Customer Service, Social Networking, Technical Support, Creative Writing, Insurance, HTML, Email Marketing, Access, Medical Terminology, Social Networking Sites, Online Marketing, SEO, Social Media, Sales, Webmaster Services, medical claims..., Insurance Claims, Medical Billing, Health Insurance, Medicare/Medicaid..., Healthcare, Prescription Drugs, Medical Coding, Pharmacy Benefit..., Mental Health Care, Benefits Administration, Writing, Social Networking..., Website Administration, Internet Troubleshooting, Mobile Internet, Wellness Coaching, Healthy Lifestyles, Team Building, Troubleshooting
Education
Central Texas College 1988 — 1990
Associate of Applied Science, Computer Science
Family Dollar October 2014 - Present
ICF INTERNATIONAL October 2013 - May 2014
Danville Community College March 2013 - April 2013
Telvista Inc. February 2007 - November 2010
Western Sizzlin Corp August 2006 - February 2007
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Customer Service, Public Speaking, Call Centers, Telephone Skills, Outlook, Customer Satisfaction, Access, Administrative..., Troubleshooting, Process Scheduler, Filing
Education
Danville Community College 2012 — 2013
Associate's Degree of Applied Science, Administrative Assistant and Secretarial Science, General, 3.44/B
Danville Community College 2004 — 2006
Certificate, Office Information Processing, 3.32/B
Tunstall Senior High 1999 — 2004
Standard High School Diploma, General Studies, 2.69/C
Towers Watson's OneExchange June 2015 - Present
Speed Commerce October 2014 - June 2015
Universal Staffing (Syncreon Lewisville TX) July 2012 - September 2014
All State Fastener Logistics LLC May 2011 - May 2012
Telvista Inc. July 2010 - May 2011
EOS\CCA March 2009 - July 2010
High Voltage Power Solutions August 2008 - March 2009
McDonald's Corporation May 2006 - August 2008
Allied Technical Services March 2003 - May 2006
Skills
Supervising, Staff Management, Warehousing, Forklift Operator, Inventory Management, Shipping, Call Centers, Customer Service, Team Leadership, Management, Warehouse Management, Customer Satisfaction, Customer Experience, Data Entry, Training, Outlook, Telephone Skills, Technical Support, Process Improvement, Operations Management, Troubleshooting, Time Management, Teamwork, Inventory Control, Quality Assurance, Team Building, Quality Control, Communication, Employee Training, Microsoft Word, Leadership, Problem Solving, Microsoft Excel, Computer Proficiency, People Skills, CRM, Team Management, Account Management
Education
Arkansas State University 2001 — 2003
State Street Corporation November 2013 - Present
State Street Corporation July 2013 - November 2013
Global Atlantic Partners June 2012 - August 2012
Telvista Inc. May 2011 - August 2011
Amextra AC June 2009 - August 2009
Skills
SQL, HTML, Economics, Analysis, Microsoft Excel, Stata, Bloomberg Terminal, Microsoft Word, PowerPoint, Financial Analysis, Spanish, Event Planning, Corporate Finance, Teamwork, Risk Management, Fundraising
Education
Brandeis University 2009 — 2013
Double BA, in Economics and Business Administration
Pontificia Universidade Catolica de Sao Paulo 2011 — 2011
Exchange Semester
United World College of the Pacific 2007 — 2009
IB Diploma, IB
Wells Fargo May 2012 - Present
Westend Unisex Salon January 2012 - Present
SunTrust Bank June 2008 - May 2012
Telvista Inc. March 2006 - January 2008
OSI March 2004 - March 2006
Skills
Loss Prevention, Internal Investigations, Asset Protection, Fraud, Fraud Investigations, (2003 and 2007)..., Data..., Osic System, Obiq,..., Kronos, Legacy,..., Adobe Photoshop,..., Twelve Years of..., Excellent written and..., Extremely productive in..., Training, Enforcement, Marketing, Background Checks, Loss Mitigation, Risk Assessment, Corporate Security, Interrogation, Mortgage Lending, Fraud Detection, Criminal Justice, Operational Risk..., Skip Tracing, Interviews
Education
Liberty University
Doctor of Law (J.D.), Law
Strayer College 2009 — 2011
Master of Business Administration (MBA), Business Administration and Human Resources
Averett University 2005 — 2008
Bachelor's of Science, Criminal Justice/Sociology
Lowe's Companies, Inc. October 2014 - Present
Network Supply Inc. September 2013 - February 2014
Telvista Inc. July 2013 - September 2013
Williams Supply and Lighting Galleries 2003 - 2012
Lowe's Home Improvement July 2002 - September 2003
Consolidated Electrical Distributors (CED) April 1998 - April 2002
Womack Electric Supply January 1987 - April 1998
Westinghouse Electric Supply Company (WESCO) June 1976 - January 1987
Education
Averett University 1981 — 1983
Business/Marketing
Virginia Polytechnic Institute and State University 1973 — 1974
Architecture
Keller Williams Central Division January 2014 - Present
Keller Williams Central Division - Richardson, TX January 2014 - Present
Harold Carter REALTORS January 2008 - Present
Workway Temporary Agency/First American Real Estate Tax Services June 2009 - October 2009
Keller Williams Realty June 2007 - October 2007
Countrywide Financial Corporation March 2005 - May 2007
Telvista Inc. September 2002 - March 2005
Applied Terravision Systems September 1999 - June 2002
Imprimis Staffing Solutions December 1998 - June 1999
Skills
Healthcare, Project Management, Change Management, Microsoft Office, Business Analysis, Strategic Planning, Healthcare Information..., Process Improvement, Management Consulting, Hospitals, Program Management, Data Analysis, Healthcare Management, SQL, Customer Service, SDLC, Real Estate, Management, Training, Residential Homes, Sales, Mortgage Lending, Customer Satisfaction, Sellers
Education
Alabama State University 1978 — 1982
BS, Business Management
Collin County Community College
Richland Community College
Collin County Community College
Texas A&M University
Verizon 2004 - Present
Telvista Inc. January 2004 - November 2004
Texas A&M University August 2002 - December 2003
Skills
Digital Forensics, Risk Management, Cyber & Network Security, Data Privacy & Security..., Evidence-based..., Vulnerability Assessment, Analysis & Reporting, Policy & Procedure..., Security Environment..., ISO 27001, Information Assurance..., Data Hiding Techniques, Network Administration, Systems Administration, Data Recovery, Troubleshooting, Staff Training &..., Windows, Linux, Python, MS Office, Wireshark, Maltego, Adobe Lightroom, Adobe Photoshop, Adobe Reader, Forensic Toolkit, Encase, Kali Linux, Pro Discover, Microsoft Office, System Administration, Databases
Education
Champlain College
Masters of Science, Digital Forensics Science, 3.9
Champlain College
Computer Forensics & Digital Investigations Certificate, 4.0
Texas A&M University
Bachelor of Arts (BA), Psychology
VanillaSoft 2014 - Present
Telvista Inc. July 2012 - 2014
Fujitsu January 2011 - July 2012
Buffalo Americas November 2008 - January 2011
Uniden 2006 - 2008
AVAD LLC 2001 - 2006
AT&T 2001 - 2002
CompUSA Headquarters August 1993 - August 1999
Skills
Sales Operations, Sales Process, Business Development, Forecasting, Channel Partners, Account Management, Product Marketing, Marketing Strategy, Direct Sales, Product Development, Market Planning, Product Management, Strategic Partnerships, Social Media Marketing, Team Leadership, Trade Shows, Cloud Computing, B2B, P, Pricing, Salesforce.com, Cross-functional Team..., Lead Generation, Inventory Management, International Sales, Customer Retention, Leadership, Strategic Planning, Income Statement, Wireless, Customer Service, Cold Calling, Profit, SharePoint, Competitive Analysis, Management, Marketing, Product Launch, Sales, Sales Management, Sales Presentations, Strategy, New Business Development, Retail, Negotiation
Education
Baylor University 1987 — 1990
Bachelor of Business Administration (BBA), Business Administration and Management, General
Lamar 1983 — 1986
Watermark Community Church January 2014 - Present
Xerox Business Services July 2012 - December 2013
Alsbridge February 2012 - July 2012
Telvista March 2009 - February 2012
Telvista Inc. June 2006 - March 2009
Stream September 2003 - June 2006
CompuCom July 2001 - August 2003
Skills
Proposal Management, BPO, Marketing Communications, Internal Communications, Content Creation, Sales Support, Vendor Management, Salesforce.com, Project Management, Process Development, Lead Generation, Contract Management, ITO, Proposal Writing
Education
Baylor University - Hankamer School of Business 1997 — 2001
BBA, Marketing
Rogers Communications August 2011 - Present
Rogers Communications August 2008 - August 2011
Telvista Inc. January 2005 - July 2008
Telvista Inc. 1999 - 2005
IBCS-Primax Software Bangladesh Ltd. 1994 - 1995
Skills
Amdocs, Quality Assurance, ClearQuest, Rational Quest Manager, QTP, Test Director, SoapUI, Toad for Oracle 10, SQL, Excel, Quality Center, User Acceptance Testing, Visio, Testing, Microsoft Excel, SDLC, Business Process, Software Documentation, Databases, Software Quality..., SharePoint, Systems Analysis, Access, Telecommunications, Analysis, Process Improvement, Microsoft SQL Server, HP QTP, HP Quality Center
Education
Southeastern Oklahoma State University 2005 — 2008
BSc, Computer Information Systems
Collin County Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Telvista Inc. March 2015 - Present
Telvista Inc. June 2013 - March 2015
Elbit Systems of America October 2012 - March 2013
CornerStone Staffing June 2012 - September 2012
TKC Global, LLC February 2009 - September 2011
BAE Systems May 2006 - January 2009
ZeroChaos 2005 - 2006
Canon USA, INC. February 2002 - July 2005
EXE Technologies 1999 - 2001
Compucom 1996 - 1998
Skills
Applicant Tracking..., Recruiting, Talent Acquisition, Technical Recruiting, HRIS, Employee Relations, College Recruiting, Human Resources, Talent Management, Internet Recruiting, Sourcing, Organizational..., Benefits Administration, Process Improvement, FMLA, Employee Benefits, Screening, Change Management, Employee Training, Access Database, Microsoft Excel, Microsoft Word, Unemployment Claims, Customer Satisfaction, Customer Retention, OSHA 30-Hour, Safety, Payroll, JD Edwards, Connecting People, Training, New Hire Orientations, HR Policies, Interviews, Employee Engagement, Call Centers, Screening Resumes, Workers Compensation, Open Enrollment, I-9 Compliance, Building Relationships, E-Verify, Management, Team Building
Education
Amberton University 2004 — 2006
Masters, Human Relations and Business
Texas A&M University 1990 — 1995
BS, Political Science
WorldVentures January 2012 - Present
Converges Inc September 2006 - December 2011
Stream International August 2005 - July 2006
Telvista Inc. October 2003 - June 2005
Southwestern Bell February 2001 - August 2003
Skills
LAN/WAN Technologies, Protocols TCP/IP, DNS, IMAP, SMTP, LDAP, DHCP, Macintosh OX8.6-10X, WIN98/NT/, 2000, XP/VISTA,WIN 7, Remote Access,VPN, REMEDY, Track-It, imaging, Customer..., A+, Microsoft Office, VPN, Digital Imaging, BMC Remedy, Troubleshooting
Education
Dallas County Community College 1999 — 2001
2004-2006 COMPUTER LEARNING CENTER
Diploma, Information Systems & Support
Ennis Traffic Safety Solutions February 2014 - Present
MasTec Network Solutions February 2013 - September 2013
Crescent Processing Company December 2010 - August 2012
Telvista Inc. January 2000 - December 2009
Skills
Currently working on my..., Recruiting, Interviews, Telemarketing, Talent Acquisition, Performance Management, Coaching, Leadership, Vendor Management, Employee Relations, Call Centers, Employee Benefits, Team Leadership, Sales, Team Building, Account Management, Human Resources, Hiring, Customer Satisfaction, Training, Management
Education
Art Institute of Dallas 1994 — 1996
Associate's degree, Graphic Design / Computer Animation
W.H. Adamson
Verizon September 2010 - Present
Telvista Inc February 2010 - September 2010
Dallas Baptist University October 2007 - December 2009
Bluefile IP Consultancy/Lee&Hayes PLLC July 2006 - August 2007
Nabhi Publications August 2005 - July 2006
Perspective India Pvt. Ltd. March 2005 - August 2005
Microsoft Corporation April 2004 - February 2005
Education
Dallas Baptist University 2007 — 2009
Telvista 2009 - Present
Telvista Inc. 2004 - 2009
Telvista Inc. 2003 - 2004
Alliance Data 1998 - 2002
Alliance Data 1997 - 1998
Skills
Talent Acquisition, Onboarding, Applicant Tracking..., Talent Management, Employee Relations, Organizational..., Human Resources
Education
Bowling Green State University
B.A., Psychology
Cleveland State University
M.A., Clinical Community Psychology
Development Dimensions International (DDI)
Targeted Selection Certified Trainer and Program Manager, Leadership Development
Leadership Research Institute (LRI)
360 Feedback Coach
AT&T September 2009 - January 2012
Jason's Deli August 1999 - September 2009
Telvista Inc. August 2006 - November 2006
Seeking New Position January 2000 - January 2000
Texas Computers and Peripherals June 1997 - August 1999
Skills
Network Administration
Education
DeVry University 2009 — 2012
Bachelor of Science, Business and Communication Management
DeVry University 2007 — 2009
Associate of Science, Network Administration
Collin County Community College
The Shams Group (TSG) 2012 - Present
Telvista Inc. January 2009 - November 2009
North Lake College February 2007 - January 2009
Miraan Gee Computers June 2003 - May 2006
Skills
Windows Server, Network Administration, Microsoft SQL Server, Servers, Hyper-V, DNS, System Administration, SCCM, SCOM, IIS, Backup Exec, Active Directory, Mac OS X, Forefront, VoIP, Microsoft Technologies, Routers, Switches, Databases, HTML, Windows, Wireless Networking, Networking, Cisco Wireless, VMware Workstation, Microsoft Cluster, Cisco Routers, Hardware Diagnostics, Office 365, ShoreTel, Disaster Recovery, SAN, Virtualization, Software Installation, iSCSI, VPN, Microsoft Exchange, Group Policy, Data Migration, Server Administration, Symantec Endpoint..., Data Protection Manager, TMG, Cisco Technologies, Cluster, Microsoft Servers, IT Operations, Terminal Services, TCP/IP
Education
Amberton University 2010 — 2012
Bachelor's degree, General Business/ Applied Studies, 3.2
University of Arid Agriculture, Rwalpindi 2001 — 2003
Master's degree, Information Technology, 3.0
Dallas County Community College 2007 — 2009
Associate's degree, Computer and Information Sciences, General
University of the Punjab, Lahore 1999 — 2001
Bachelor of Commerce (B.Com.), Business/Commerce, General
Energy Future Holdings June 2015 - September 2015
AT&T Internet Services U-verse May 2010 - June 2015
AT&T November 2008 - May 2010
AT&T June 2004 - November 2008
Collins Consulting October 2003 - June 2004
Telvista Inc February 2002 - October 2003
Stream International Inc October 2000 - May 2001
CompUSA Inc January 1998 - December 1999
Skills
WiFi, Network Administration, Technical Support, Technology Needs..., Information Technology, Technical Writing, Emerging Technologies, Troubleshooting, TCP/IP, DSL, VoIP, VPN, Customer Service, IP, Routers, Networking, System Administration, Integration, Operating Systems, Visio, Hardware, Telecommunications, Wireless, Program Management, Computer Security, Printers, Network Design, Computer Network..., Access, LAN-WAN, CRM, Telephony, Ethernet, Training, Management, Wireless Networking, Managed Services, Call Centers, Network Engineering, Data Center, Unified Communications, Broadband, Vendor Management, Disaster Recovery, Network Security, Mobile Devices, Firewalls, Security, Software Installation, T1
Education
The University of Dallas 2012 — 2015
Master's degree, Cybersecurity, 3.946
University of North Texas 1994 — 2001
Bachelor, Business Administration
Brookhaven Community College 1992 — 1994
Arts & Science, General
W.T. White 1988 — 1992
Texas Health and Human Services Commission May 2011 - Present
Telvista Inc. March 2011 - May 2011
OCCIDENTAL CHEMICAL CORPORATION August 2009 - August 2010
Xerox 1999 - 2009
Skills
Printers, Disaster Recovery, Active Directory, XP, Help Desk Support, Troubleshooting, Servers, Network Administration, Visio, Technical Support, Windows Server, Computer Hardware, Windows 7, Microsoft Exchange, Laptops, Unix, Customer Service, Hardware, Networking, Training
Education
Brookhaven Community College 2001 — 2001
The University of Texas-Pan American 1981 — 1985
Computer Information Systems, Business Administration
APN Software Services Inc. October 2013 - December 2013
McLane Company, Inc. June 2013 - June 2013
Associa April 2013 - May 2013
Compucom/Matrix February 2013 - May 2013
CompuCom October 2012 - March 2013
Pinnacle Staffing April 2011 - October 2012
AT&T U-Verse Contractor August 2010 - October 2011
Telvista Inc December 1999 - April 2009
Dial-A-Tech and Dell contracts, Telvista, Inc March 2004 - February 2005
Wolf Camera/Fox Photo March 1993 - December 1999
Skills
Team Leadership, Goal Oriented, Flexible Schedule, PC, Windows 7, Windows, Active Directory, Citrix, Troubleshooting, Windows Server, Ubuntu 9.10, Windows 8, Microsoft Office 2007, Microsoft Office 2010, Android, Amdocs Clarify, TeamViewer, PC Anywhere, PeopleSoft, Kronos, Witness, Remedy Ticketing System, Clarify, Service Now, Net Meeting, Cisco VPN, Training & Development, LogMeIn, Thin Client, Office 2010, Exchange 2010/2007/2003, Citrix Metaframe, UltraVNC, Microsoft Lync 2010, Windows Phone, Zenprise, Hardware, Networking, Software Installation, Employee Training, Customer Satisfaction
Education
Southern Methodist University 1999 — 1999
Networking Technologies, School of Engineering and Applied Sciences
Kaplan University School of Business 2008 — 2014
Bachelor of Science, Business Management- Health Care Management
Boston University 1981 — 1983
BS in Liberal Arts
Adelman Travel Group June 2014 - Present
Gibson Properties March 2003 - Present
Telvista Inc. February 2013 - May 2014
American Express Business Travel May 2002 - May 2005
BCD Travel February 2000 - January 2002
Rosenbluth International August 1995 - May 1998
Skills
Tourism, Online Marketing, Team Building, Travel Management, Sabre, Customer Service, Leadership, Business Travel, Airlines, Training, Team Leadership, Process Improvement
Education
Benedictine College
B.A., History, Business
Southern Methodist University
Master of Liberal Arts
Telvista Inc. August 2015 - Present
Grupo Financiero Inbursa February 2008 - May 2011
Skills
NI LabVIEW, NI Multisim, Arduino, Estrategia empresarial, Liderazgo, Planificación..., Negociación, Inglés, Investigación y..., Administración y..., Desarrollo empresarial
Education
Instituto Tecnológico de Tijuana 2011 — 2016
Bachelor of Applied Science (BASc), Electronics
Universidad de Occidente 2000 — 2004
Bachelor's degree, Marketing
Cardtronics October 2014 - Present
Telvista Inc. April 2012 - October 2014
JCPenney June 2009 - April 2012
Best Buy May 2007 - June 2009
Skills
Technical Support, Problem Solving, Training, Ticketing Systems, ATMs, Help Desk Support, Leadership, Telephone Skills, Customer Satisfaction, Customer Service, Customer Experience
Education
Collin County Community College 2014 — 2014
BackOffice Associates® July 2010 - Present
Kenjitsu February 2009 - March 2010
Energy Labs October 2008 - November 2009
Telvista Inc. July 2007 - October 2008
Delphi January 2004 - March 2007
Skills
IT Solutions, Databases, Microsoft SQL Server, SQL, MySQL, XML, Master Data Management, Data Architecture, Data Modeling, Data Analysis, Data Warehousing, Data Migration, ETL, ERP, SAP, SAP ERP, Software Documentation, Business Intelligence, Business Analysis, Software Development, ASP.NET, .NET, Adobe Creative Suite, HTML, Web Design, Microsoft Office, Graphic Design, Testing, Visual Basic, Business Objects, Business Process, Oracle, Requirements Analysis
Education
Instituto de Ciencias y Estudios Superiores de Tamaulipas (ICEST) 2001 — 2004
Engineer's degree, Computer and Information Sciences, General, B
CSC - Computer Sciences Corporation February 2009 - March 2014
CSC - Computer Sciences Corporation July 2007 - February 2009
Fujitsu November 2006 - July 2007
Telvista Inc. December 2005 - November 2006
Nationwide Recovery Systems March 2005 - December 2005
CompUSA March 2004 - March 2005
Skills
Quality Assurance, Testing, Quality Management, Software Quality..., Software Documentation, SDLC, PMP, Requirements Analysis, Project Management, ITIL, Quality Auditing, Software Project..., Business Process, ISO, Transition Management, Employee Training, Six Sigma, CSSGB, Team Leadership, Telecomunications, Relationship Management, Sales & Marketing, Product Development, Service Development, Auditing, Service Improvement..., Service Implementation, Post Implementation..., PowerPoint, Microsoft Excel, Service Performance..., Brand Awareness, Coordinate Events, Presentations, Process Flow..., Data Management, SSAE 16 (SAS70), Company Branding, Telecommunications, IT Service Management, Troubleshooting, Integration, Process Improvement, Service Delivery, Vendor Management, Customer Service
Education
Brookhaven Community College
TelStrat January 2013 - Present
Microsoft November 2012 - January 2013
State Farm Insurance June 2011 - November 2012
Telvista Inc. June 2010 - May 2011
Skills
Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, HTML, CSS, Microsoft SQL Server, VMware, Nortel DMS, Avaya IP Telephony, ShoreTel, Cisco Call Manager, TCP/IP, Troubleshooting, Technical Support, Windows, Operating Systems, Windows 7, Windows XP, Dreamweaver, HTML 5, Web Design, Help Desk Support, Networking, Call Centers, Customer Service, Cisco Technologies, VoIP, Telecommunications, Hardware
Education
CareerFoundry 2015 — 2016
Web Development
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Saint Leo University 2012 — 2016
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
Saint Leo University 2012 — 2015
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
United American Insurance Company January 2006 - Present
Version4 January 2005 - January 2006
Bowe, Bell and Howell January 2004 - January 2005
Telvista Inc. January 2004 - January 2004
McAfee January 2003 - January 2004
i2 Technologies January 2000 - January 2001
Compaq Computers January 1995 - January 2000
Skills
SQL, Java, HTML, XML, Linux, C#, Windows
Education
Central Connecticut State University
Economics
Technical Careers Institute
Computer Electronics
Watertown High School
Graduated
Freelancer.com November 2013 - Present
Instituto Galería Metáfora March 2014 - August 2015
CETYS Universidad Tijuana January 2013 - December 2014
Politécnico de Baja California August 2012 - July 2013
Centro de Apoyo y Orientación Psicológica - CAOP August 2011 - January 2013
Instituo Municipal de la Mujer January 2012 - August 2012
Telvista Inc. May 2008 - July 2009
Skills
Strategic Planning, Teamwork, Project Management, Team Leadership, Translation, Clinical Research, Counseling Psychology, Psychotherapy, Psychoanalysis, Highly detail oriented, Highly Ambitious, Microsoft Office, Spanish, Teaching, Leadership, English
Education
Centre de Recherches Interdisciplinaires 2015 — 2017
Master's degree, Educational/Instructional Technology
CETYS Universidad 2008 — 2013
Bachelor's degree, Clinical Psychology
CETYS Universidad 2008 — 2013
Bachelor's degree, Clinical Psychology
Centre de Recherches Interdisciplinaires
Master's degree, Educational/Instructional Technology
ACA Express May 2015 - Present
Reliable Reports September 2012 - May 2015
Main Event Entertainment November 2011 - September 2012
Telvista Inc. January 2011 - July 2011
Gamestop November 2009 - February 2011
Best Buy August 2004 - July 2009
Skills
Software Development, C++, C#, SQL, HTML, JavaScript, AngularJS, Android Development, iOS Development, Game Design, Visual Studio, Computer Hardware, Customer Support, Microsoft Office, Microsoft Technologies, Networking, Game Development, Java, Unity3D, Unreal Engine, Merchandising, Video Games, Bootstrap, Entity Framework, ASP.NET MVC, Git
Education
DeVry University 2010 — 2013
Gaming and Simulation Programming
Tyler Junior College 2004 — 2006
Computer Science
Texas Workforce Commission May 2009 - Present
Telvista Inc. August 2009 - December 2012
Owenwood United Methodist January 2009 - August 2011
Skills
Policy, Employee Relations, Government, Organizational..., Human Resources, Workforce Development, Resume Writing, Performance Management, Recruiting, Career Development, Interviews, Career Counseling, Training, Conflict Resolution, Policy Analysis, Technical Writing, Technical Support, Computer Hardware, Computer Network..., Microsoft Excel, MS Project, MS-DOS, MS Access, Outlook, PowerPoint
Education
DeVry University-Texas 2012 — 2014
Working towards B.S. in Technical Mgmt., Information Technology Project Management, 3.75
Techskills Computer Certification School 2008 — 2010
A+/N+/Network+/MCP/MCSA Certifications, Computer Systems Networking and Telecommunications, 4.0
Lee College 1977 — 1979
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.5
Control Data Institute 1972 — 1974
Computer Technology [certificate], Micro-electronics, 4.0
The University of Texas at Austin 1968 — 1969
Did not finish, Aerospace, Aeronautical and Astronautical Engineering-MINOR: Math, 3.5
Omegatech Computing August 2014 - Present
Telvista Inc. March 2013 - November 2013
AAA Sprinkler Repairs May 2005 - February 2012
Greyhound Lines, Inc. March 2008 - May 2008
AAA Laptop Recyclers January 2004 - November 2006
Skills
European History, Creative Writing, Speech Writing, Technical Writing, Twitter, Facebook, Blogging, Photoshop, Dreamweaver, Virus Removal, Guitarist, Small Business, Research, Web Design, CSS, HTML, Mac OS X, Microsoft Office, Windows XP Pro, Windows 7, Windows Vista, Fedora Core, Ubuntu, Web Content, OS X
Education
El Centro College 2014 — 2015
Skills Achievement Award, IT Security
The University of Texas at Dallas 2011 — 2012
Bachelor of Arts (BA), Historical Studies
Dallas County Community College 2007 — 2011
Associate of Arts, Early Education - 6 Teaching
The University of Texas at Arlington 2009 — 2010
Associate of Arts, History
Ericsson January 2013 - Present
GTL Limited September 2012 - December 2012
Motorola Mobility April 2012 - June 2012
Blue Telcom Inc June 2011 - December 2011
AT & T June 2009 - June 2011
Premier Election Solutions April 2008 - March 2009
Telvista Inc March 2007 - November 2007
The Communications Solutions Ltd January 2005 - January 2007
Skills
GSM, LTE, 3G, TEMS, RF, Troubleshooting, Telecommunications, IP, RIP, Wireless Networking, UMTS, Testing, Wireless, VoIP, CDMA, TCP/IP, MapInfo, SDH, WCDMA, Linux, Unix, GPRS
Education
University of Auckland, New Zealand 1998 — 2000
Bachelor of Science, Computer Science
Auckland University of Technology,Auckland, New Zealand 1997 — 1998
Certificate in Business Computing, Programming in Java
University of Science and Technology, Chittagong 1979 — 1984
Bachelor, Electrical Engineering
Frontier Communications November 2013 - Present
Frontier Communications March 2013 - Present
Telvista Inc. August 2011 - August 2014
TLF Graphics, Inc January 1998 - January 2008
Skills
Help Desk Support, XP, Troubleshooting, Customer Service, A Certified, Call Centers, Technical Support, Computer Repair, Software Installation
Education
Monroe 2-Orleans BOCES Center for Workforce Development 2009 — 2010
Computer and Information Sciences and Support Services
AT&T May 2014 - Present
T-Mobile June 2013 - May 2014
AT&T April 2013 - May 2013
Telvista Inc. October 2011 - April 2013
Research In Motion March 2011 - August 2011
AT&T March 2009 - March 2011
Skills
Hardware, Networking, Software Installation, Technical Support, Management, Call Centers
Education
Brookhaven Community College 2003 — 2010
Associates, Science
National Bankruptcy Services, LLC October 2013 - Present
AGX Funds September 2013 - October 2013
National Bankruptcy Services.com LLC May 2011 - September 2013
Pinnacle Technical Resources December 2008 - May 2011
Telvista Inc. September 2008 - December 2008
Skills
.NET, C#, Microsoft SQL Server, XML, MySQL, Design Patterns, Web Services, JavaScript, WPF, SQL, Visual Studio, jQuery, REST, TFS, JSON, MVC, MVVM, Scrum, Java, SQL Server, HTML 5, WinForms, WCF, HTML, OData, Enterprise Architecture, ASP.NET MVC, Web Development, SDLC, ASP.NET, Testing
Education
Collin County Community College 2011 — 2012
Computer Science, Computer Science
The University of Texas at San Antonio 2007 — 2008
Business Administration
Time Warner Cable July 2013 - Present
Telvista Inc. December 2011 - Present
CROSSMARK December 2009 - April 2011
Hollywood Video July 2008 - February 2009
Skills
Windows & Mac operating..., Microsoft Office, Computer networking, Troubleshooting, Active Directory, Windows Server, Java, Requirements Analysis, Windows, WAN Optimisation, Telecommunications, Call Centers
Education
DeVry University 2006 — 2009
Bachelor's degree, Technical Management
ITT Technical Institute-Houston North 2003 — 2005
Associate of Applied Science in I.T., Computer Network Systems
Northrop Grumman Corporation October 2012 - Present
NCR May 2012 - September 2012
Telvista Inc. October 2010 - February 2012
Telvista Inc. 2010 - 2012
Walmart August 2007 - July 2010
CONN’S APPLIANCE & ELECTRONICS July 2006 - January 2007
Walmart February 2003 - March 2006
REGENCY SYSTEMS August 1997 - September 2002
Regency Voice Systems 1997 - 2000
DeVry University May 1995 - October 1997
Skills
Troubleshooting, Computer Hardware, Software Documentation, Technical Support, Databases, Software Development, Windows, Access, Visual Basic, Hardware, Networking, Management, C++, Customer Satisfaction, Analysis, System Administration, Training, XP, Windows 7, Visio, Operating Systems, SharePoint, Windows Server, Help Desk Support, Software Installation, Active Directory, Microsoft Technologies, Vendor Management
Education
DeVry University 1995 — 2001
Bachelor of Science, Computer Information Systems
DeVry University
CSC August 2015 - Present
Volt Technical Resources @ Fujistu September 2012 - July 2015
TEK Systems September 2011 - July 2012
Telvista Inc. July 2006 - July 2011
Skills
Windows 7, Troubleshooting, Computer Hardware, Help Desk Support, Technical Support, Active Directory, Windows, XP, Windows Server, Call Center, Remote Desktop, SharePoint, VPN, Networking, Call Centers, Software Documentation, Windows XP, Customer Service, Vendor Management, Microsoft Office
Education
Cazenovia College 1978 — 1980
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Union Endicott High School 1975 — 1978
Public Partnership LLC January 2012 - March 2013
Faneuil Inc July 2012 - January 2013
Telvista Inc. July 2011 - February 2012
Bojangles' Restaurants, Inc. October 2007 - January 2008
Skills
Customer Service, Food & Beverage, Hospice, Computers, Call Center
Education
Danville Community College
Telvista Inc. November 2014 - Present
Telvista Inc. November 2012 - November 2014
Sprint Nextel July 2011 - May 2012
Warrentech November 2010 - July 2011
Assurant Solutions July 2009 - November 2010
Skills
Telecommunications, Wireless, DSL, Call Center, Computer Network..., Troubleshooting, Computer Proficiency, Customer Service, Meical Terminology, Management, Applicant Tracking..., Customer Experience, Process Improvement, Customer Satisfaction, Interviews, Networking, Training, Technical Support
Education
American Career College-Los Angeles 1995 — 1996
Certified Medical Assistant, Medical/Clinical Assistant
Los Angeles Southwest College 1993 — 1995
N/A, Accounting
BYU-Idaho May 2015 - Present
Faneuil Inc February 2014 - December 2014
Dominion April 2013 - September 2013
Melaleuca:The Wellness Company July 2012 - January 2013
BYU-Idaho April 2010 - July 2010
Telvista Inc. November 2006 - December 2008
Skills
Programming, Customer Service, Windows, Linux, Ubuntu, RedHat, Microsoft Office, Databases, MySQL, Web Development, C++, Active Directory, Windows 7, Troubleshooting, Servers, Antivirus, Scripting, HTML, Networking, Java, Computer Hardware
Education
Brigham Young University - Idaho 2009 — 2016
Bachelor of Science (BS), Computer Science
Danville Community College 2006 — 2008
Science
Telvista Inc. January 2013 - August 2014
JK Petroleum August 2004 - December 2013
JKRM, LP. August 2006 - December 2012
Walmart May 2009 - August 2009
Little Caesars March 2009 - June 2009
Cedar Valley College part of the DCCCD August 2006 - January 2007
Midlothian Soccer Association August 2001 - May 2006
Skills
Microsoft Office, Financial Statements, Customer Service, Microsoft Excel, PowerPoint, Analysis, Photoshop, Technical Support, Sales, Troubleshooting, Management, Data Entry, Accounts Payable, Accounts Receivable, Leadership, Social Media, Research, Public Speaking, Microsoft Word
Education
The University of Texas at Arlington
Master of Business Administration (MBA)
The University of Texas at Arlington
Business Analytics
The University of Texas at Arlington 2009 — 2011
Bachelor of Arts (BA), Political Science and Government, 3.21
Cedar Valley College
Telvista Inc. May 2012 - July 2012
Hilton Worldwide May 2010 - October 2010
Virginia Hospital Center January 2007 - August 2009
Kingstown 16 October 2005 - January 2007
Papa John's International August 2000 - May 2005
Pizza Hut June 1989 - August 2000
Skills
Java, Microsoft Office, COBOL, Data Entry, Databases, Network Administration, Network Design, Wireless Networking, Wireshark, Network Engineering, Network Architecture, Computer Hardware, Computer Repair, Cloud Storage, Routers, Cisco Technologies, Switches, LAN-WAN, Technical Support, Help Desk Support, Reservation, Filing, Fax, IP, Customer Satisfaction, Hospitality, Restaurant Management, Fast food management, Food Safety, P&L Management, P&L Analysis, P&L Accountability, P&L Responsibility, Computer software repair, Computer Network..., Computers, Driving License, Administrative..., Office Administration, Office Management, Database Administration, Admissions, Call Centers, Cisco VoIP, Team Management, Project Management, Schedule management
Education
DeVry University 1996 — 2014
Bachelor of Applied Science (B.A.Sc.), Network and Communication Management, B
DeVry University-Texas 1996 — 2013
Associate of Science (AS), System, Networking, and LAN/WAN Management/Manager
Northern Virginia Community College 1998 — 2009
None, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Telvista, Inc June 2011 - November 2011
Pumps and Controls, Inc January 2011 - June 2011
Carmax Auto Superstores, Inc July 2010 - November 2010
US Army June 2005 - May 2009
US Army June 2005 - May 2009
US Army July 2002 - May 2005
US Army April 1996 - May 2001
Skills
Active Directory, Server 2000-2008, Microsoft Office, Router Configuration, Red Hat Linux, Subnetting, Cisco WAN
Education
ITT Technical Institute-Arlington 2010 — 2012
Associate's degree, Computer Networking Systems
Wyo Tech-Blairsville 2009 — 2010
Associate's degree, Automotive Technician Management
ITT Technical Institute
Bachelor, Science – Information Systems and Cybersecurity
Frankie's Fun Park October 2011 - Present
Frankie’s Fun Park October 2011 - Present
Regal Entertainment Group– Hollywood 20 October 2008 - December 2011
Danville Museum of Fine Arts & History July 2006 - October 2008
Telvista, Inc April 2006 - June 2006
Danville Museum of Fine Arts & History April 2002 - January 2006
Education
Averett University
Bachelor of Science, Business Administration
Danville Community College
Associate, Arts and Science; Liberal Arts
Danville Community College
Diploma
Student Governor’s School
Global Economics & Technology
ACE Cash Express August 2014 - Present
Telvista Inc. June 2013 - August 2014
C C Young November 2011 - June 2013
Education
Brookhaven Community College
Education
Verizon March 2005 - Present
Telvista Inc. August 2004 - March 2005
Skills
Accounting, Customer Service, Customer Retention, Customer Engagement, Computers, Operating Systems, Call Centers, Customer Satisfaction, Troubleshooting, Vendor Management, Technical Support, Team Leadership
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Accounting
Westwood College-Ft Worth 2002 — 2004
Associate's degree, Information Technology
Telvista Inc. September 2013 - Present
Christopher's Men Wear November 2012 - Present
Education
Mountain View College 2012 — 2014
Cedar Valley College 1994 — 1997
Anson Industries 2008 - Present
CCH, a Wolters Kluwer business 2007 - 2008
Design Toscano 2006 - 2007
Telvista Inc. 2004 - 2005
Education
DePaul University 2002 — 2004
Bachelor of Science (B.S.), Network Technologies
College of DuPage 2000 — 2002
Telvista Inc. August 2012 - Present
Skills
Technical Support, Call Centers, Help Desk Support, Windows XP, Windows 7, Troubleshooting, Computer Hardware, Software Documentation, Software Installation, System Administration, Hardware, Active Directory
Education
Capella University 2010 — 2013
Bachelor & Master’s of Science, Information Technology
Midwestern State University 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Liberal Arts and Sciences/Liberal Studies
Telvista Inc. April 2014 - Present
FedEx Ground July 2013 - April 2014
HMS March 2013 - June 2013
TBey & AssocIates May 2012 - November 2012
Aegis Communication Group, Inc August 2007 - August 2008
Skills
Computer Skills: ..., Reliable: ..., Communications: Great..., Customer Service: ..., Interpersonal Skill: ..., Attention to Details: ..., Cash Sales: ...
Education
Cedar Valley College 2012 — 2013
Computer Science
VIRginia International Raceway March 2015 - Present
Telvista Inc. April 2009 - October 2009
HT Motorsports June 2007 - March 2008
AC Furniture Co. March 2006 - June 2007
Dimon International Inc. June 1989 - April 2005
Skills
Accounts Payable, Invoicing, Purchasing, Logistics, Customer Service, Financial Analysis, General Ledger, Finance, Negotiation, Troubleshooting, Shipping, Bank Reconciliation, Accounting, Financial Statements, Accounts Receivable, Fixed Assets, Payroll, Variance Analysis, Cost Accounting
Education
Danville Community College 1986 — 1988
Associate in Applied Science, Accounting, 3.0
Dan River High School 1982 — 1984
High School Diploma, 3.0
Danville Community College December 2012 - Present
My Twinn-The Personalized Company September 2011 - December 2011
Telvista Inc. January 2008 - September 2008
Education
Danville Community College 2013 — 2015
Associate of Applied Science
Danville Community College 2013 — 2015
H&R Block January 2003 - April 2015
ADT June 2014 - December 2014
DeVry University September 2013 - February 2014
Telvista Inc. May 2006 - November 2008
Skills
Graphic Design, Adobe Creative Suite, InDesign, Logo Design, Photoshop, CSS, Video Editing, Illustrator, After Effects, Marketing, Typography, Technical Support, Web Design, Customer Service, Customer Satisfaction, Print, Premier, Promotions, Computer Hardware..., Computer Hardware, Computer Hardware..., Computer Hardware...
Education
DeVry University 2011 — 2014
Bachelor's Degree, Multimedia Design & Development
none January 2014 - Present
Lava Enterprises 2013 - 2014
Telvista Inc. September 2007 - December 2013
Skills
Customer Service, Marketing Communications, Computer Proficiency, Sales Operations, Sales Management, Communication Skills, Team Management, Receptionist Duties, Accounts Receivable
Education
Capella University 2010 — 2013
Bachelor's Degree, Business Administration and Management, General
LA College International 2008 — 2010
Associate's Degree, Health/Health Care Administration/Management
GE August 2013 - Present
GE August 2013 - Present
Telvista Inc. April 2011 - August 2013
Skills
Quality Control..., Customer Service..., Culinary Education, Technical Support, Quality Assurance, Quality Control, Customer Experience, Electrical..., Electrical Safety, Customer Support, Digital Electronics, Microsoft Excel, Microsoft Word, SAP, PLC Ladder Logic, PLC Programming, PLC Allen Bradley, Electric Motors, EtherNet/IP, Oscilloscope, Programming Languages
Education
Danville Community College 2011 — 2013
diploma and certificates, Electrical and Electronics Engineering
Earle C. Clements Jobcorps 2008 — 2010
certificates, Culinary Arts/Chef Training
Carilion Roanoke Memorial Hospital September 2014 - April 2015
Danville Regional Medical Center December 2013 - August 2014
Fas-Mart Valero January 2011 - March 2011
Danville Community College March 2010 - May 2010
Wendy's/Arby's Group, Inc. December 2008 - October 2009
Telvista Inc. September 2008 - December 2008
Skills
Ability to multitask in..., CMA, BLS, Microsoft Office, EMRs
Education
American National University 2013 — 2015
Associates in Medical Assisting, Medical Assisting
American National University
Associate of Science Degree, Medical Assisting