The Mirage
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The Mirage Employees
The Mirage August 2014 - Present
New York-New York Hotel & Casino October 2003 - August 2014
Las Vegas Athletic Clubs 1995 - 2004
Skills
Gaming Industry, VIP, Casino, Resorts, Gambling, Supervisory Skills, Budgets, Casino Gaming, Pre-opening, Food & Beverage, Team Building, Hiring, Gaming, Event Management, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Guest Service Management, Hotel Management, Concierge Services, VIP Services, Convention Services, Revenue Analysis, Poker, Fine Dining, Front Office, Online Gambling, Micros, Opening Hotels, Database Marketing, Restaurants, Loyalty Programs, Property Management..., Rooms Division, Nightlife, Hotel Booking, Customer Service, Event Planning, Social Media Marketing, Marketing
Education
University of Nevada-Las Vegas 1993 — 1999
Bachelors, Hotel Administration
New York-New York Hotel & Casino October 2014 - Present
MGM Grand Hotel & Casino Las Vegas October 2013 - September 2014
The Mirage July 2012 - October 2013
The Mirage August 2011 - June 2012
MGM Resorts International May 2011 - August 2011
Skills
Hospitality, Hotels, Property Management..., Resorts, Front Office, Rooms Division, Customer Service, Food & Beverage, Hospitality Management, Hospitality Industry, Hotel Management, Banquets, Pre-opening, Management, Guest Service Management, Concierge Services, Revenue Analysis, Leadership, Micros
Education
UNLV
Bachelor of Science (B.S.), Hotel/Motel Administration/Management
MGM Resorts International February 2015 - Present
The Mirage September 2012 - February 2015
Holiday Inn Express January 2012 - September 2012
Tokyo Grill September 2007 - June 2010
Skills
Casino Gaming, Food & Beverage, Hotel Management, Korean, Spanish, Opera, Patron Management, ViPR, Fitness Training, Player Development, Marketing, Point of Sales system, Casino, Restaurants, Guest Service Management, Menu Development, Concierge Services, Hospitality Management, Hospitality, Event Management, Resorts, Hospitality Industry, Hotels
Education
University of Nevada-Las Vegas 2010 — 2014
Bachelor's Degree, Hospitality Administration/Management
Bellagio Resort & Casino January 2011 - Present
MGM Grand January 2011 - Present
The Mirage April 2005 - January 2011
Treasure Island Hotel & Casino September 2002 - March 2005
Skills
Hospitality, Hotels, Facility Maintenance..., Management, Customer Service, Hospitality Management, Property Management..., Casino, Rooms Division, Yield Management, Opening Hotels, Process Scheduler, Cost Control, Gaming Industry, Tourism
Education
UNLV
Excalibur Hotel Casino & Luxor Hotel Casino February 2014 - Present
The Mirage April 2013 - February 2014
Designfire Photography July 2004 - March 2013
SFC USA May 2008 - July 2012
CBRE May 2006 - May 2008
Bally Technologies November 2005 - May 2006
SFC USA INC. November 2003 - November 2005
Katahdin Times Newspaper June 2001 - December 2003
Skills
Entertainment, Photography, Graphic Design, Graphics, Live Events, Corporate Events, Production Managment, Advertising, Editing, Music, Music Industry, Creative Direction, Journalism, Audio Processing, Social Media Marketing, Video Production, Video, Band, Theatre, Film, Event Management, Television, Newsletters, Musicians
Education
University of Maine 1994 — 1998
Bachelor of Arts (B.A.), Journalism
South Portland High School, South Portland, Maine 1983 — 1987
Aria @City Center October 2013 - Present
ARIA Resort & Casino March 2011 - October 2013
Aria @City Center April 2007 - March 2011
CityCenter April 2007 - November 2008
The Mirage April 2005 - April 2007
The Mirage November 2004 - April 2005
Bellagio January 2004 - November 2004
Treasure Island Hotel & Casino November 2002 - January 2004
Treasure Island Hotel & Casino March 2002 - November 2002
MGM Grand Hotel & Casino Las Vegas April 1999 - August 2000
Skills
Sales & Marketing..., Resorts, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Meeting Planning, Revenue Analysis, Catering, Food & Beverage, Pre-opening, Sales, Incentive Travel, Event Management, Front Office, Corporate Events, Social Media Marketing, Banquets, Incentives, Contract Negotiation, Trade Shows, Convention Services, Tourism, Property Management..., Hotel Booking, Rooms Division, Yield Management, Opening Hotels, Casino, Micros
Education
Convention Industry Council 2009 — 2017
Certified Meeting Planner
University of Nevada-Las Vegas 1997 — 2000
Hospitality
ARIA Resort & Casino June 2015 - Present
The Mirage February 2011 - June 2015
Caesars Entertainment Corporation September 2010 - February 2011
Harrah's Entertainment November 2007 - September 2010
Harrah's Entertainment August 2006 - November 2007
Education
University of California, Los Angeles 2002 — 2006
B.A., Economics
The Mirage May 2015 - Present
7-Eleven August 2012 - May 2015
Target September 2008 - August 2012
Skills
Retail, Merchandising, Inventory Control, Store Management, Loss Prevention, Visual Merchandising, Profit, P, Sales, Customer Service, Employee Relations, Team Building, Driving Results, Store Operations, Leadership Development, Multi-unit, Operations Management, Planograms, Marketing, Interviews, Strategic Planning, Merchandise Planning, POS, Hiring, Coaching, Employee Training, Outlook, Performance Management, Forecasting, Income Statement, Inventory Management, Customer Satisfaction, P&L
Education
University of Nevada-Las Vegas 2003 — 2007
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.8
Hyatt Regency November 2014 - Present
The Walt Disney Company August 2012 - March 2015
Finance Store Inc July 2014 - November 2014
Finance Store Inc March 2014 - July 2014
Banks Style April 2013 - July 2013
The Mirage May 2012 - August 2012
Berkeley's Dancer's Den February 2012 - May 2012
BARE Magazine January 2012 - May 2012
The Mirage February 2011 - August 2011
Education
University of California, Irvine 2015 — 2017
Bachelor’s Degree, Criminology
University of California, Berkeley 2011 — 2012
Communication and Media Studies
Las Vegas Academy of Performing Arts 2007 — 2011
High School Diploma, Choir
Fingerprinting Express Franchise January 2014 - Present
Volunteers Of America Northern California and Northern Nevada January 2014 - Present
Kind Ministries March 2013 - Present
Fingerprinting Express 2003 - 2015
The Liberty Group of Nevada May 2014 - September 2014
The Cosmopolitan of Las Vegas October 2010 - December 2011
MGM Resorts International March 1991 - October 2008
The Mirage March 2005 - September 2007
Bellagio October 1997 - May 2001
The Mirage June 1993 - October 1997
Skills
Casino, Great Motivator, Sales Motivation, Board of Directors, Sales Management, Social Networking, Social Media, Event Planning, Public Relations, Event Management, Hotels, Resorts, Budgets, Tourism, Strategy, Online Marketing, Gaming Industry, Hotel Management, Social Media Marketing, Relationship Marketing, Marketing Communications, Pre-opening, Advertising, Gaming, Loyalty Programs, Fundraising, Coaching, Loyalty Marketing, Management, Sales, Food, Hospitality Industry, Marketing Management, Team Management, Hospitality Management, Marketing, VIP, Nightclub, Hospitality, Training
Education
University of Nevada-Las Vegas 1988 — 1993
Bachelor of Science (B.S.), Hospitality Administration/Management with Concentration in Gaming, 3.7
Scottsdale Community College 1986 — 1988
Associate of Arts and Sciences (AAS)e, Hospitality Administration/Management
The Mirage September 2015 - Present
MGM Resorts International May 2015 - August 2015
The Mirage November 2013 - June 2015
Synthenai July 2013 - February 2014
ASTD - Las Vegas Chapter January 2013 - December 2013
Affinity Gaming November 2010 - February 2013
Midwest Computech August 2009 - July 2010
Cumulus Media December 2006 - February 2009
Citadel Broadcasting 2002 - 2006
WIVK-FM, Knoxville, Tn 2002 - 2006
Skills
Public Relations, Social Media, MS Office Suite, Adobe Audition, Adobe Captivate, Twitter, Voice Over, Voice Acting, Interviewing Subject..., Microsoft Office, Captivate, Editing, Entertainment, Needs Analysis, Organizational Needs..., Human Resources, Facilitations, HR Coaching, Human Resource..., Training Programme..., Training, Event Management, Staff Development, Management, Hospitality, Curriculum Development, Curriculum Design, Coaching, Customer Service, Public Speaking, Employee Training, Leadership, Marketing, Time Management, Policy, Program Management, Team Building, CRM, Employee Relations, Sales, Event Planning, Leadership Development, Interviews, Social Networking, Organizational..., Recruiting, Radio, Conflict Resolution, Onboarding, Employee Benefits
Education
University of Tennessee-Knoxville 2000 — 2003
B.S., Communications - Broadcasting major, Speech Comm. minor, 3.26
University of Wisconsin-Whitewater 1990 — 1992
University of Central Missouri 1988 — 1990
Broadcasting & Film
East Troy High School 1984 — 1988
H.S. Diploma, General Studies
Civilian June 2015 - Present
Hakkasan Group June 2014 - June 2015
Transamerica August 2013 - June 2014
Burson-Marsteller August 2012 - August 2013
Fanscape January 2011 - August 2012
The Mirage January 2010 - December 2010
CityCenter October 2009 - January 2010
The Mirage January 2009 - October 2009
MGM MIRAGE January 2007 - February 2009
Ticketmaster 2006 - 2007
Skills
Social Media Marketing, Interactive Marketing, Digital Marketing, Social Media, Facebook, Public Relations, Twitter, Marketing Strategy, Vendor Management, Digital Strategy, Community Management, Community Outreach, Pinterest, Integrated Marketing, Strategy
Education
University of Nevada-Las Vegas - College of Business 2001 — 2005
Bachelor of Science, Marketing
Biodermis June 2012 - Present
The Mirage August 2011 - June 2012
Starbucks March 2006 - August 2011
Skills
Event Planning, Training, Sales, Customer Service, Sales Management, Medical Devices, Strategic Planning, Microsoft Office, Product Launch, Marketing Strategy, Microsoft Word, Skin Care Products
Education
UNLV 2008 — 2012
Bachelor of Arts, English
Silverado High School 2004 — 2008
Advanced Diploma
Ecomaster Technology Crop. July 2011 - Present
The Mirage January 2010 - May 2011
The Mirage September 2009 - December 2009
Skills
Time Management, Customer Satisfaction, Human Resources, Management, Invoicing, Interviews, Sales Management, Revenue Analysis, Account Management, Front Office, Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Marketing Strategy, Micros, Food & Beverage, New Business Development, Tourism, Social Media Marketing, Business Development, Marketing Communications, Marketing, Market Research, Forecasting, Online Advertising
Education
UNLV 2006 — 2009
Bachelor of Science in Hotel Administration, Hospitality Administration/Management
The Freeman Company January 2015 - Present
The Freeman Company March 2013 - January 2015
The Freeman Company August 2012 - March 2013
The Freeman Company August 2010 - August 2012
The Freeman Company September 2007 - August 2010
Green Valley Ranch Resort & Spa - Station Casinos September 2006 - September 2007
Business Bank of Nevada - (Now - City National Bank) July 2006 - February 2007
The Mirage November 2003 - July 2006
Skills
Corporate Events, Special Event, Trade Shows, Convention Services, Event Management, Leadership, Hospitality, Hospitality Management, Meeting Planning, Customer Service, Sales, Hotel Management, Food & Beverage, Resorts, Live Events, Relationship Marketing, Sponsorship, Budgets, Entertainment, Hotels, Projection, Hospitality Industry, AV, Event Planning, Incentives, Catering, Tourism, Coordinating Events, Account Management, Marketing, Revenue Analysis, Social Media Marketing, Public Relations, Restaurants, Marketing Communications, Marketing Strategy, Video, Social Networking, Customer Satisfaction, Contract Negotiation, Salesforce.com, Production Managment, New Business Development, Front Office, Sales Management, Lead Generation, Social Media, Advertising, B2B
Education
University of Nevada-Las Vegas
Bachelor of Science (B.S.), Hospitality Management
Universidad de Salamanca 2001 — 2001
Spanish Language and Literature
Encore Beach Club April 2015 - Present
Mandarin Oriental Hotel Group February 2015 - July 2015
Sigma Alpha Epsilon Fraternity August 2014 - May 2015
Sigma Alpha Epsilon Fraternity September 2013 - May 2015
Mandarin Oriental Hotel Group November 2014 - April 2015
Mandarin Oriental Hotel Group July 2014 - November 2014
The Mirage March 2014 - July 2014
Sigma Alpha Epsilon Fraternity November 2013 - May 2014
New York-New York Hotel & Casino April 2013 - November 2013
New York-New York Hotel & Casino August 2012 - November 2012
Skills
Hospitality Management, Hardwork, Success Driven, Challenge Driven, Intelligence, Athletics, Casino, Strategic Thinking, Determination, Reliable, Microsoft Office, Serve Safe Certified, Cpr Certified, Religion, Marketing Strategy, Social Media, Fun, Problem Solving, Humor, Humility, Customer Service, Public Speaking
Education
University of Nevada-Las Vegas 2012 — 2014
Bachelor of Science (BS), Hosptiality Management
Las Vegas Convention and Visitors Authority September 2000 - Present
Aladdin Resort & Casino August 1999 - September 2000
The Mirage August 1997 - August 1999
Riviera Hotel & Casino May 1993 - August 1997
America West Airlines October 1988 - May 1993
Group Travel Specialists January 1985 - March 1988
Skills
Hotels, Business Travel, Destination Marketing, Event Management, Leisure, Strategic Planning, Advertising, Marketing, Hospitality, Meeting Planning, Trade Shows, Tourism, Online Advertising, Sales & Marketing..., Hospitality Management, Resorts, International Marketing, Management, Staff Development, Hospitality Industry, Marketing Strategy, Sales, Public Relations, Pre-opening, Sales Management, Entertainment, Incentives, Contract Negotiation, Strategic Partnerships, New Business Development, Social Media Marketing, Convention Services, Event Planning, Corporate Events
Education
University of Arizona 1983 — 1987
BA, Political Science and History
Bellagio April 2011 - Present
Bellagio November 2009 - March 2011
Monte Carlo Resort & Casino July 2008 - October 2009
The Mirage April 2004 - June 2008
Budget Car & Truck Sales April 2003 - March 2004
Skills
Casino, Casino Gaming, Database Marketing, Gaming, Hospitality, Hotels, Resorts, Gaming Industry, Marketing, Direct Marketing, Email Marketing, Event Management, Marketing Strategy, Analytics, Loyalty Programs, Event Planning, Loyalty Marketing, Sales, Management, Social Media Marketing, Yield Management, Budgets, Online Marketing, Customer Service
Education
University of Nevada-Las Vegas 2003 — 2008
Bachelors of Science in Business Administration, Marketing
University of Arizona 2002 — 2003
Business Administration and Management, General
The Army and Navy Academy 1998 — 2002
Hilton Worldwide April 2007 - March 2009
Fairmont Hotels & Resorts July 2006 - April 2007
Sheraton September 2005 - July 2006
Sheraton December 2003 - June 2005
Disney Parks & Resorts November 2002 - December 2003
The Mirage August 2001 - December 2001
Skills
Client Relations, Productivity Improvement, Team Building, Leadership Development, Galaxy UX Property..., Opera Property..., Micros 8700, Delphi Expert, ONQ Property Management..., Timesaver, Microsoft Office, Restaurants
Education
University of Nevada-Las Vegas 1999 — 2003
Bachelor of Science (B.S.), Hospitality Administration/Management
The Mirage April 2014 - Present
The Mirage 2013 - April 2014
The Mirage 2011 - 2013
MGM Grand Hotel & Casino Las Vegas 2010 - 2011
Skills
Hospitality Management, Customer Service, Front Office, Hotels, Guest Service Management, Guest Recovery, Hospitality Industry, Hospitality, Employee Engagement, Hotel Management, Expense Reports, Compliance PCI
Education
University of Nevada-Las Vegas 2008 — 2012
Bachelor of Arts (B.A.), Psychology
The Venetian Resort Hotel Casino August 2010 - Present
The Venetian 2010 - Present
The Palms Hotel Casino November 2006 - March 2010
The Mirage August 1999 - November 2006
Skills
Revenue Analysis, Resorts, Hotels, Hospitality Management, Yield Management, Hotel Management, Customer Service, Operations Management, Revenue Forecasting, Hospitality Industry
Education
UNLV 2012 — 2014
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Southern Wine & Spirits August 2014 - Present
The Mirage April 2014 - August 2014
The Mirage August 2009 - August 2014
self employed artist, writer, musician February 2007 - March 2013
Bear's Best Golf Club July 2003 - June 2006
Skills
Communication, Strategic Planning, Marketing Strategy, Music, Music Production, Music Industry, Music Theory, Golf, Golf Instruction, Songwriting, Guitarist, Acoustic Guitar, Electric Guitar, Slide Guitar, Hotels, Nightlife, Customer Service, Sales, Hospitality Management, Management, Social Networking, Microsoft Office, Event Management, Hospitality, Event Planning, Social Media, Social Media Marketing
Education
University of San Diego 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
University of Nevada-Las Vegas - College of Business 2005 — 2006
Bachelor of Business Administration (BBA)
CraftedLeaf February 2013 - Present
Creasean Design Studio May 2009 - Present
The Mirage January 2012 - May 2013
New Creation Outreach Ministries November 2010 - May 2013
MGM Resorts International May 2009 - December 2011
MGM Mirage Incorporated July 2002 - May 2009
Skills
Adobe Creative Suite, Multi Tasking, Customer Service, Photography, Digital Photography, Portrait Photography, Event Photography, Wedding Photography, Commercial Photography, Graphic Design, Web Design, Marketing Communications, Corporate Communications, Strategic Communications, Internal Communications, Communication Skills, Crisis Communications, Programming, C++, ActionScript, HTML, HTML 5, Mac OS, Microsoft Office, SharePoint Designer, Infinium, RSVP, Opera, Stratton Warren, Windows, Hospitality, Reservation, Media & Entertainment, Audio Editing, Audio Post Production, Audio Visual Support, Human Resources, Kronos, JavaScript, FileNet, Payroll, FMLA, Employee Benefits, Benefits Administration, Marketing, Social Media Marketing, Advertising, Training, Employee Training
Education
University of Florida 2013 — 2016
Master of Arts (MA), Mass Communication/Media Studies
University of Nevada-Las Vegas 2002 — 2009
Bachelor of Arts (B.A.), Graphic Design/Communications, 3.5
Cheyenne High School 1998 — 2002
High School Diploma, Honors, 4.6
The Mirage November 2009 - Present
Masterpiece Construction, LLC September 2005 - December 2009
Mandalay Bay Resort and Casino April 1999 - August 2005
Education
Boots to Business
Boots to Business
Boots to Business
University of Nevada-Las Vegas
Omni Hotels & Resorts December 2014 - Present
Omni Hotels January 2012 - December 2014
Gaylord Entertainment November 2010 - December 2011
The Mirage January 2010 - December 2010
The Mirage January 2007 - December 2009
The Mirage January 2006 - December 2006
The Mirage July 2005 - December 2005
Walt Disney World January 2005 - June 2005
Skills
Leisure, Resorts, Hospitality, Management, Hospitality Industry, Hotels, Customer Satisfaction, Hospitality Management, Customer Service, Hotel Management, Tourism, Front Office, Training, Revenue Analysis, Pre-opening, Rooms Division, Casino, Property Management..., P&L, Workshop Facilitation, Banquets, Budgets, Facebook, Food & Beverage, Event Management, Catering, Employee Training, Sales Management, Theme Parks, Micros, Public Relations
Education
University of Nevada-Las Vegas 2003 — 2007
Hotel Administration, Hospitality Management
Boys & Girls Club November 2010 - October 2013
AmeriCorps VolunteerUnited Way/ John D. Gaughan Boys & Girls Club November 2009 - October 2013
The Mirage November 2012 - February 2013
UNLV S.O.D.A June 2009 - August 2012
North Las Vegas Municipal Court July 2009 - December 2009
University of Nevada June 2008 - August 2009
Skills
Community Outreach, Nonprofits, Volunteer Management, Fundraising, Youth Development, Program Development, Event Planning, Public Speaking, Social Media, PowerPoint, Research, Customer Service
Education
University of Nevada-Las Vegas 2008 — 2015
High School Diploma
Universidade Federal de Santa Catarina
Canyon Springs High School and the Leadership & Law Preparatory Academy- North Las Vegas, NV
The Cosmopolitan of Las Vegas May 2014 - Present
Renaissance Hotels April 2013 - April 2014
The Mirage January 2012 - April 2013
The Mirage April 2010 - December 2011
Dr. Warner Wilson, Ph.D. June 2008 - August 2010
Skills
Hospitality, Customer Service, Customer Satisfaction, Customer Experience, Guest Recovery, Office Administration, Hotels, Problem Solving, Luxury, Organization, Communication Skills, Judgment, Conflict Resolution, Property Management..., Casino, Opera, Sales, Guest Service Management, Tourism, Resorts, Pre-opening, Hotel Management, Hospitality Management, Hospitality Industry, Food, Front Office
Education
University of Nevada-Las Vegas 2005 — 2008
Bachelor of Arts Degree, Psychology
The Mirage May 2014 - Present
Indie Film Factory, LLC September 2010 - Present
Vision Dynamics Entertainment, Inc. October 2003 - September 2013
SYTYCD/ AGT 2009 - 2010
Cirque du Soleil November 2007 - March 2009
Skills
Film, Entertainment, Theatre, Film Production, Acting, Television, Stage, Commercials, Comedy, Post Production, Feature Films, Video Production, Independent Film, Directing, Screenwriting, Pre-production, Documentaries, Social Media Marketing, Improvisation, Short Films, Performing Arts, Video, Casting, Producing
Education
University of Nevada-Las Vegas 2000 — 2002
Bachelor of Arts (B.A.), Art/Art Studies, General
University of Washington 1997 — 1999
Bachelors, Film/Communications
ARIA Resort & Casino April 2014 - Present
Wynn Las Vegas October 2013 - May 2014
MGM Grand April 2008 - August 2013
Treasure Island Resort & Casino April 2007 - April 2008
Bellagio January 2004 - April 2007
MGM Grand June 1999 - January 2004
The Mirage May 1997 - June 1998
The Mirage April 1995 - June 1997
Treasure Island Resort & Casino September 1994 - April 1995
MGM MIRAGE 1993 - 1995
Skills
Hotels, Resorts, Spa, Hospitality, Hospitality Management, Hospitality Industry, Pre-opening, Hotel Management, Revenue Analysis, Micros, Food & Beverage, Front Office, Menu Development, Event Planning, Leadership, Banquets, Budgets, Rooms Division, Property Management..., Guest Service Management, Yield Management, Restaurants, Opening Hotels, Employee Training, Casino, Fine Dining, Hotel Booking, Restaurant Management, Concierge Services, Catering, VIP
Education
University of Phoenix 2002 — 2004
Bachelors, Business Admin
University of Nevada-Las Vegas 1992 — 1998
Business Admin
The Mirage November 1989 - Present
The Mirage November 1989 - Present
Skills
Hospitality, Food & Beverage, Customer Service, Bartending, Hotels, Micros, Resorts, Banquets
Education
University of Kansas 1972 — 1976
BSE, Education
CBC High School St. Louis Mo. 1966 — 1970
The Mirage Hotel & Casino September 1999 - Present
The Mirage November 1989 - September 1999
Skills
Customer Service, Microsoft Office, Event Planning, Event Management, Hospitality, Microsoft Excel, PowerPoint
Education
University of Hawaii at Manoa 1982 — 1987
Bachelor of Arts (BA), Psychology
The Mirage Warehouse ManagerUnited States Marine CorpsJuly 2005 - July 2009
Education
University of Nevada-Las Vegas 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science
College of southern Nevada 2009 — 2011
Associate of Arts (A.A.), Secondary Education and Teaching
The Ritz-Carlton, Chicago October 2015 - Present
DoubleTree by Hilton Minneapolis - Park Place April 2014 - August 2015
Rancho Bernardo Inn of JC Resorts July 2013 - December 2013
Surf and Sand Resort of JC Resorts November 2011 - July 2013
Surf and Sand Resort of JC Resorts April 2011 - November 2011
Montage Hotels & Resorts May 2009 - April 2011
The Mirage August 2007 - August 2008
Skills
Resorts, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Catering, Hotel Management, Convention Services, Meeting Planning, Food & Beverage, Banquets, Property Management..., Micros, Restaurants, Rooms Division, Sales, Hotel Booking, Guest Service Management, Revenue Analysis, Menu Development, Event Planning, Management, Trade Shows, Budgets, Customer Service, Opening Hotels, Food, Incentives, Weddings, Hiring, Front Office, Tourism, Customer Satisfaction, Yield Management, Pre-opening, Restaurant Management, Luxury, Opera, Delphi, Corporate Events, Event Management, Wedding Planning, Social Media Marketing, Coordinating Events, Lodging, ISAC
Education
University of Nevada-Las Vegas 2004 — 2008
Bachelor of Arts, Communications with an Emphasis in Journalism and Media Studies
Bonanza High School 2000 — 2004
Hennepin Lake Liquors July 2015 - Present
Jennings Liquor February 2013 - July 2015
Southern Wine & Spirits September 2012 - 2014
AmeriPride Serivces September 2010 - August 2012
Johnson Brothers Liquor Company August 2004 - August 2010
The Mirage November 1989 - December 2001
Skills
Wine Tasting, Sales Management, Salesforce.com, Wineries, Wine, Alcoholic Beverages, Beverage Industry, Account Management, Sales, Key Account Development, Key Account Management, P, Food, Pricing, Merchandising, Team Building, Beer, Cold Calling, Selling, Sales Operations, Sales Presentations, Food
Education
University of Arizona
Aria Las Vegas September 2014 - Present
Aria Las Vegas February 2011 - September 2014
MGM Grand Hotel & Casino Las Vegas March 2008 - February 2011
The Mirage June 2004 - March 2008
Skills
Resorts, Hotel Management, Hotels, Hospitality Industry, Hospitality Management, Front Office, Guest Service Management, Concierge Services, Hiring, Employee Training, VIP, Rooms Division, Property Management..., Revenue Analysis, Hospitality, Event Management
Education
UNLV
Bachelor of Science, Hotel/Motel Administration/Management
Bellagio August 2013 - Present
The Mirage February 2006 - August 2013
Walt Disney World January 2005 - May 2005
Kumon (Math and Reading) August 2000 - March 2004
Skills
Hospitality Management, Hospitality, Restaurants, Time Management, Leadership, Food & Beverage, Restaurant Management, Micros, Sanitation, Fine Dining, Banquets, Cooking, Hotels, Budgets, Menu Development, Marketing, Resorts, Customer Service, Hiring, Hotel Management, Wine, Hospitality Industry, Food, Pre-opening
Education
University of Nevada-Las Vegas 2001 — 2006
Bachlor, Hotel Administration
Little Creek Casino Resort November 2014 - Present
San Pablo Lytton Casino August 2013 - November 2013
ARIA Resort and Casino 2008 - 2011
Bellagio Hotel and Casino 1996 - 2008
Golden Nugget Hotel and Casino 2004 - 2005
The Mirage 1989 - 1994
MGM MIRAGE 1985 - 1994
Skills
Hospitality, Pre-opening, Resorts, Hotel Management, Guest Service Management, Customer Service, Hotels, Hospitality Industry, Hospitality Management, Food, Casino, Opening Hotels, Training, Catering, VIP, Banquets, Revenue Analysis, Team Building, Pre-opening experience, Customer Satisfaction, Food & Beverage, Rooms Division, Micros, Front Office, Restaurants, Concierge Services, Property Management..., Fine Dining, Convention Services, Menu Development, Meeting Planning, Hiring, Guest Recovery, Cost Control, Food Service, Menu Costing, Menu Engineering, Yield Management
Education
UNLV
Princess Cruises October 2012 - Present
MGM Grand February 2011 - December 2011
MGM Grand November 2010 - February 2011
The Mirage November 2007 - November 2010
ELMS Entertainment February 2007 - June 2007
Winston Retail Solutions July 2005 - May 2006
The Ann Arbor Art Center October 2002 - April 2003
Skills
Social Media Marketing, Event Planning, Brand Management, Hospitality, Hotel Marketing, Client Presentation, Market Research, Email Marketing, Online Advertising, Project Management, Strategic Partnerships, Sponsorship Activation, Email Strategy, Report Writing, Hotels, Social Media, Advertising, Event Management, Hospitality Management
Education
University of Michigan 2002 — 2006
B.A., Linguistic Anthropology
Lowe's Companies, Inc. December 2014 - Present
OSHA Outreach June 2008 - Present
Lowe's Home Improvement October 2013 - November 2014
Lowe's Home Improvement September 2012 - October 2013
Stage Safe Consulting, LLC. March 2011 - September 2012
Cirque du Soleil January 1998 - August 2011
The Mirage August 1996 - January 1998
MGM Grand July 1991 - August 1996
Love Letters - Beverly Hills, Ca 1988 - 1991
Skills
Budgeting, Scheduling, Theatre, Rigging, Production, Public Speaking, Supervisory Skills, Microsoft Office, Writing, Event Planning, Team Building, Strategic Planning, Event Management, Entertainment, Production Management, Problem Solving, Negotiation, Planning, Coaching, Research, Teaching, Audio, Outlook, Photoshop, Mentoring, Employee Relations, Editing, Team Leadership, Customer Service, Stage, Non-profits, Policy, Product Development, Administration, Sound, Employment Law..., Training Presentations, Training Documentation, Development of Training..., Training Of Staff, Classroom Training, Creative Problem Solving, Group Collaboration, Thinking Outside The Box, Leadership Mentoring, Management Practices, Decision Making Skills, Thought Leadership, Leading Large Teams, Streamlining Operations
Education
University of California, San Diego 2005 — 2008
Certificate, Occupational Health & Safety - Gen. Industry
Yale School of Drama 1991 — 1994
MFA, Drama
University of Southern California 1987 — 1991
BFA, Cinema-Television/Drama
IGT June 2011 - Present
Aristocrat November 2009 - June 2011
Aristocrat Technologies 2003 - 2009
New York-New York Hotel & Casino 2001 - 2003
Treasure Island 1998 - 2001
The Mirage 1998 - 1999
Skills
Gaming Industry, Sales Management, Casino Gaming, Gambling, Online Gambling, Casino, Online Gaming, Team Building, Operations Management, Resorts, Sales, Leadership, Loyalty Programs, Poker, Gaming, Database Marketing, Budgets, Management, Affiliate Management, Hospitality Industry, Team Leadership, Email Marketing, Hospitality, Product Management, Food & Beverage, Direct Marketing, Loyalty Marketing, Affiliate Marketing, CRM, New Business Development
Education
University of California, Santa Barbara 1986 — 1991
BA, Geography
The Mirage February 2015 - Present
Mirage Hotel and Casino August 2014 - February 2015
Carmines Casual Dinning Group , Instant Replay, Villa Pizza ,Carmines Pizza Kitchen. June 1995 - July 2014
Carmines Italian Restaurnt Group/ Tra Luca , La Colina, Ventano and Carmines On The Hill April 2003 - June 2014
Ventano Italian Restaurant August 2002 - July 2003
Skills
Hospitality, Fine Dining, Restaurants, Restaurant Management, Menu Development, Hospitality Management, Food Safety, Culinary Skills, New Restaurant Openings, Food & Beverage, Cost Control, Level one Beer Cicerone, Food Service Sanitation, Computer Proficiency, Casual Dining, Food Pairing, Leadership Development, Wine & Spirits Industry, Employee Training, Coaching
Education
University of Nevada-Las Vegas 2014 — 2018
Hospitality Food and Beverage
The Mirage May 2006 - Present
LVH Las Vegas Hotel & Casino August 2011 - July 2012
Skills
Hospitality Management, Hospitality Industry, Hotels, Banquets, Resorts, Restaurants, Micros, Catering, Pre-opening, Fine Dining
Education
Universidad Autónoma de San Luis Potosí 1992 — 1997
MGM Grand Hotel & Casino Las Vegas October 2014 - Present
The Mirage March 2014 - October 2014
The Mirage September 2013 - March 2014
Caesars Palace January 2013 - October 2013
New York-New York Hotel & Casino March 2011 - January 2013
Justin Timberlake Shriners Hospitals for Children Open April 2012 - October 2012
Bellagio August 2010 - May 2011
Wynn Las Vegas June 2007 - August 2008
Skills
Hospitality, Hospitality Management, Resorts, Food & Beverage, Hotels, Hospitality Industry, Micros, Restaurants, Banquets, Pre-opening, Hotel Management, Casino, Catering, Fine Dining, Opera, Guest Service Management, Convention Services, Property Management..., Concierge Services, Client Relations Skills, Clinical Development, Client Relations, MICROS
Education
University of Nevada-Las Vegas 2009 — 2013
Hotel Administration, Hospitality
Spring Valley High School 2005 — 2009
The Mirage March 2009 - May 2012
Education
University of Nevada-Las Vegas 2008 — 2013
Hospitality Management
Bartech Systems International May 2011 - Present
The Mirage June 2005 - May 2011
Gamecrazy April 2004 - June 2005
Skills
Microsoft Office, Training, Software Training, Instructor-led Training, Hospitality Management, Customer Experience, Customer Service, Hospitality, Catering, Customer Satisfaction, Employee Training, Food & Beverage, Front Office, Guest Service Management, Hands-on Training, Hospitality Industry, Hotel Management, Hotels, Micros, Pre-opening, Property Management..., Resorts, Restaurants, Revenue Analysis, Rooms Division, Yield Management, Banquets, Casino, Restaurant Management, Opera, Lodging, Pre-opening experience, Menu Development, Fine Dining, VIP, MICROS
Education
University of Nevada-Las Vegas 2010 — 2013
Bachelor's Degree, Business/Sociology
PostNet Wichita East 21st St/Greenwich Rd. November 2008 - Present
Kansas November 2010 - November 2014
"The Wonderful World of Three" September 1994 - June 2008
Richard G. Lugar Excellence in Public Service Series 2006 - 2007
The Mirage 1992 - 1994
Pan Am World Airways January 1988 - December 1991
Skills
Business Cards, Postcards, Graphic Design, Brochures, Flyers, Logo Design, Digital Printing, Letterhead, Envelopes, Large Format Printing, Canvas Gallery Wraps, Posters, Notary Public, Desktop Publishing, Adobe Creative Suites..., Catalogs, Print Production, Business Services, DHL, UPS, FEDEX, Private Mailboxes, Marketing Materials, Scanning, Blueprints, Small Business, Laminating, Banners, Fax, Copies, Mailings, EDDM, Packaging, Supplies, Bindery, Blueprint Reading, Booklets, Corporate Branding, Corporate Gifts, Direct Mail, FedEx, Direct Marketing, Graphics, Finish, Invitations, Labels, Leadership, Layout, Marketing, Offset Printing
Education
University of Florida
Cartier January 2014 - Present
The Mirage May 2012 - January 2014
Luxottica Retail November 2010 - May 2011
Luxottica Retail September 2007 - November 2010
Macy's March 2001 - December 2006
Princess Cruises May 2004 - September 2004
Macy's November 2000 - March 2001
Macy's July 2000 - November 2000
Macy's June 1998 - July 2000
Macy's December 1997 - May 1998
Skills
Staff Development, Coaching, Leadership Development, Succession Planning, Team Building, Retail, Merchandising, Training, Performance Management, Customer Service, Organizational..., Employee Relations, Recruiting, Employee Engagement, Talent Management, Leadership, Human Resources, Sales, Team Leadership, Management, Budgets, Visual Merchandising, Employee Training, Teamwork, Program Management, Process Improvement, Interviews, Analysis, Customer Satisfaction, Store Management
Education
University of Mount Union 1987 — 1991
BA, International Business and Economics with German
Bremerton High School 1983 — 1987
Luxe Art PR January 2014 - Present
Grainger April 2014 - March 2015
The Mirage August 2009 - May 2011
The Hodges Partnership August 2010 - December 2010
Radio One May 2010 - August 2010
Skills
Public Relations, Brand Awareness, Creative Writing, Blogging, Social Media, Social Networking, Customer Service, Strategic Planning, Modeling, Acting, Editing
Education
Virginia Commonwealth University 2008 — 2010
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Tidewater Community College 2005 — 2008
Associate of Science (AS)
Monte Carlo Resort & Casino October 2014 - Present
MGM Grand May 2012 - August 2012
New York-New York Hotel & Casino May 2011 - August 2011
ARIA Resort & Casino May 2010 - August 2010
The Mirage March 2009 - August 2009
Skills
Microsoft Excel, Visio, Team Leadership, Computers, Social Media, Social Media Marketing, Researching New..., Statistics, Economics, Java, SQL, Microsoft Access, Casino, Hospitality, Hospitality Management, Human Resources, Resorts
Education
University of Arizona 2009 — 2013
Ag. Business Economics and Management, Economics
Bellagio January 2010 - Present
The Signature at MGM Grand January 2007 - January 2010
MGM Grand Hotel & Casino Las Vegas November 2003 - January 2007
The Mirage August 2001 - November 2003
Skills
Hotels, Food & Beverage, Micros, Banquets, Hospitality Industry, Resorts, Pre-opening, Hospitality Management, Rooms Division, Budgets, Front Office, Customer Satisfaction, Fine Dining, Hotel Management
Education
University of Nevada-Las Vegas 1997 — 2001
Bachelor's degree, Management Information Systems, General, 3.0
HelmsBriscoe April 2013 - Present
The Mirage Resort & Casino 2007 - March 2011
The Mirage December 2005 - October 2007
Wynn Resorts April 2005 - December 2005
Skills
Resorts, Hotels, Revenue Analysis, Hospitality, Event Planning, Budgets, Sales, Leisure, Account Management, Management, Front Office, Hospitality Industry, Hospitality Management, Tourism, Meeting Planning, Incentives, Site Selections, Incentive Travel, Hotel Management, Training, Trade Shows, Yield Management, Food & Beverage, Hotel Booking, Property Management..., Forecasting, Convention Services, Rooms Division, Banquets, Lodging, Pre-opening, Corporate Events, Restaurants
Education
University of Central Oklahoma 1998 — 2002
BA, Psychology
The Mirage February 2009 - August 2009
The Mirage March 2007 - February 2009
The Mirage October 2006 - March 2007
Salon Nobel Med Spa November 2002 - October 2006
Skills
Casino, Customer Service, Event Management, Event Planning, Hospitality, Hospitality Management, Hotels, Online Advertising, Organizational..., Resorts
Education
University of Phoenix 2005 — 2008
Business Management
Design Institute of San Diego 2001 — 2003
Interior Design
University of Guam 1998 — 2000
Tropicana Las Vegas Inc September 2012 - Present
LVH - Las Vegas Hotel & Casino January 2012 - June 2012
Las Vegas Hilton December 2009 - January 2012
Las Vegas Hilton December 1999 - December 2009
Las Vegas Hilton February 1999 - December 1999
Las Vegas Hilton May 1997 - February 1999
Las Vegas Hilton May 1996 - May 1997
The Mirage April 1995 - May 1996
Las Vegas Hilton June 1994 - April 1995
Las Vegas Hilton June 1993 - June 1994
Skills
Catering, Banquets, Budgets, Casino, Contract Negotiation, Convention Services, Corporate Events, Customer Service, Event Management, Event Planning, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Management, Marketing, Marketing Strategy, Meeting Planning, New Business Development, Pre-opening, Public Relations, Resorts, Revenue Analysis, Sales, Sales Management, Strategic Planning, Team Building, Tourism, Trade Shows, Yield Management, Food
Education
University of Nevada-Las Vegas 1989 — 2001
B.S.
RCG Economics LLC September 2013 - Present
Complex Solutions Ltd. January 2014 - Present
Complex Solutions Ltd. January 2013 - December 2013
Complex Solutions Ltd. August 2008 - December 2012
The Mirage September 2006 - August 2008
The Mirage June 2005 - September 2006
Coldwell Banker Wardley 2002 - 2005
Skills
Accounting, Excel, Forecasting, Auditing, Hotels, Budgets, Management, Customer Service, Team Building, Contract Negotiation, Analysis, Strategic Planning, Financial Reporting, Financial Analysis, Negotiation, Microsoft Excel, Business Development, Sales, New Business Development, Leadership, Business Planning, Teamwork, Operations Management, Contract Management, Employee Training, Real Estate
Education
University of Nevada-Las Vegas
Masters, Economics
University of Nevada-Las Vegas - College of Business 2002 — 2006
Bachelors, Business Administration - Finance
Bellagio December 2004 - Present
The Mirage January 2004 - December 2004
SeaWorld Orlando April 1996 - January 2004
Skills
Fitness, Spa, Customer Service, Back Pain, Hospitality, Public Speaking, Entertainment, Skin Care
Education
University of Florida 1990 — 1994
B.S., College of Journalism
IMG College/UNLV September 2015 - Present
Morgans Hotel Group October 2013 - September 2015
Morgans Hotel Group February 2013 - October 2014
InterContinental Hotels Group July 2012 - December 2012
The Mirage October 2010 - July 2012
YMCA May 2006 - August 2010
Skills
Hotels, Hotel Management, Front Office, Opera, Microsoft Office, Photoshop, ViPR, Resorts, Supervisory Experience, Schedules, Micros, Hospitality Industry, Customer Service, Hospitality, MICROS, Food & Beverage, Hospitality Management, Event Planning, Tourism
Education
UNLV 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Hakkasan Group November 2014 - Present
The Cosmopolitan of Las Vegas January 2014 - Present
The Cosmopolitan of Las Vegas June 2013 - Present
Wynn Las Vegas September 2012 - June 2013
Wynn Las Vegas August 2011 - September 2012
The Mirage April 2010 - August 2011
Vdara Hotel & Spa October 2009 - April 2010
The Mirage August 2008 - October 2009
Skills
Hospitality Management, Resorts, Conflict Resolution, Employee Training, Pre-opening, Guest Service Management, VIP Services, Team Leadership, Cocktails, Hospitality Industry, Hospitality, Front Office, Hotels, Property Management..., Micros, Rooms Division, Customer Satisfaction, Hotel Management, Opening Hotels, Concierge Services, Casino
Education
University of Nevada-Las Vegas 2015 — 2017
Master of Science (M.S.), Marriage and Family Therapy/Counseling
UNLV 2008 — 2012
Bachelor of Science (BS), Hospitality Administration/Management
UCLA 2001 — 2002
Izmir American High
ATeam Marketing October 2014 - Present
The Mirage October 2013 - October 2014
Mandalay Bay Resort & Casino October 2010 - October 2013
The Mirage July 2009 - November 2010
Mandalay Bay Resort & Casino March 2000 - July 2009
Mandalay Bay Resort & Casino 2000 - July 2009
Caesars Palace March 1996 - March 2000
Skills
Meeting Planning, Resorts, Sales, Marketing, Trade Shows, Hotels, Hospitality Management, Tourism, Leadership, Hospitality, Hospitality Industry, Event Planning, Customer Service, Social Media, Team Building, Revenue Analysis, Event Management, Budgets, Strategic Planning, Convention Services, Food & Beverage, Hotel Management, Catering, Online Marketing, Email Marketing, Marketing Communications, Marketing Strategy, Account Management, New Business Development, Market Planning, Direct Marketing, Public Relations, Social Media Marketing, Corporate Events, Online Advertising, Banquets, Casino, Food, Leadership Development, Restaurants, Yield Management, Food
Education
University of Nevada-Las Vegas 1986 — 1991
BS, Business - Marketing
Tunkhannock Area High School 1981 — 1985
UNLV School of Nursing Research April 2015 - Present
University Medical Center - volunteer April 2014 - Present
The Mirage March 2013 - August 2014
MAC Cosmetics June 2009 - March 2013
Skills
Customer Service, Leadership, Customer Satisfaction, Research, PowerPoint, Social Media, Social Networking, Time Management, Microsoft Excel, Event Planning
Education
University of Nevada-Las Vegas 2008 — 2016
Nutritional Sciences, Foods, Nutrition, and Wellness Studies, General, Senior
University of Nevada-Las Vegas
Post bachelors - Pre professional Biology, Biology, General
Excalibur Hotel & Casino November 2014 - Present
New York New York Hotel & Casino January 2005 - October 2014
Primm Valley Casino Resorts January 2001 - January 2005
The Mirage February 1992 - January 2001
Skills
Hotels, Hospitality, Training, Leadership, Management, Budgets, Customer Satisfaction, Revenue Analysis, Team Building, Forecasting, Recruiting, Front Office, Employee Relations, Property Management..., Customer Service, VIP, Casino, Hospitality Management, Resorts, Hospitality Industry, Hotel Management, Hiring
Education
University of Nevada
B.S, Hotel Administration
University of Kansas
The Cosmopolitan of Las Vegas May 2015 - Present
The Mirage August 2013 - May 2015
The CIM Group June 2012 - August 2013
Los Angeles Tourism & Convention Board May 2012 - July 2013
Los Angeles Tourism & Convention Board March 2012 - April 2012
Las Vegas Harley-Davidson June 2011 - March 2012
Las Vegas Events May 2010 - July 2010
Boys & Girls Club May 2008 - August 2008
Skills
Event Management, Social Media, Facebook, Marketing, Media Relations, Event Planning, Public Relations, Social Media Marketing, Microsoft Office, Marketing Strategy, Social Networking, Press Releases, PowerPoint, Fundraising, Strategic Planning, Research, Microsoft Excel, Microsoft Word, Blogging, Sales, Training, Management, Volunteer Management, Sponsorship, Marketing Communications, Online Marketing, Market Research, Email Marketing, Online Advertising
Education
University of Louisiana at Monroe 2007 — 2011
BBA, Bachelor of Business Administration, Marketing
Bishop Gorman High School 2003 — 2007
Mandalay Bay Resort and Casino April 2014 - Present
Mandalay Bay Resort & Casino July 2010 - April 2014
Haven Animal Hospital November 2009 - November 2011
PETCO Animal Supplies, Inc. October 2008 - November 2009
The Mirage July 2006 - October 2008
Skills
Customer Service, Scuba Diving, Management, Supervisory Skills, Convention Services, Catering, Microsoft Office, Windows 7, Animal Husbandry, Adobe Acrobat, Marine Biology, People Skills, Hospitality Management, Event Management, Team Building, NewMarket Daylight, System Administration, Convention Centers, Animal Training, Video Games, Apple OS, Windows 8, Access Database, Managing Database, Performing Arts, Laboratory Skills, Oceanography, Hula, Operating Systems, Financial Analysis, Biostatistics, Scientific Writing, Global Change, Marine Ecology, Marine Conservation, Database Administration, Financial Reporting, Collaborative Problem..., Data Analysis, Hospitality, Hotels, Budgets, Training, Hotel Management, Resorts, Hospitality Industry, Event Planning
Education
University of Phoenix 2015 — 2017
Master of Business Administration (MBA)
University of Phoenix 2011 — 2014
Master of Information Systems, Information Technology and Systems
University of Hawaii at Hilo 2002 — 2006
Bachelor of Arts (BA), Marine Sciences, 3.4 GPA
Las Vegas Academy of International Studies, Performing, and Visial Arts 1998 — 2002
High School Diploma with Honors, Voice and Opera, 4.3 GPA
Cox Media May 2004 - Present
Clear Channel Radio August 2003 - April 2004
The Mirage February 1997 - August 2002
Country Club of Colorado March 1993 - June 1996
Skills
Media Planning, Mobile Marketing, Radio, Digital Marketing, Online Advertising, Media Relations, Sponsorship, Marketing Communications, Cold Calling, Marketing Strategy, New Business Development, CRM, Sales, Leadership, Advertising Sales, Integrated Marketing
Education
University of Nevada-Las Vegas 1996 — 2002
BA, Public Relations
Stratosphere Hotel and Casino December 2011 - Present
The MIRAGE August 2011 - October 2011
GPmicro November 2010 - June 2011
VEE Corporation 2001 - 2007
Skills
C# windows & Web, SQL Server 2005/2000, Windows, Troubleshooting, Rigging, Software Installation, Lighting, Audio Engineering, Programming, Wysiwyg, Vectorworks, AutoCAD, Project Management, Lighting Control, Moving Lights, Visual Studio, Computer Hardware..., Computer Maintenance, Computer Diagnostics, AV, Live Events, Stage Lighting, Production Managment, Theatrical Production
Education
Tech Skills 2010 — 2010
MCTS .net & MSSQL
The University of North Dakota 2000 — 2001
Aviation Management and Flights Operations
Konami Gaming, Inc. May 2015 - Present
Konami Gaming Inc. February 2013 - May 2015
Konami Gaming Inc. May 2012 - February 2013
CityCenter September 2011 - May 2012
The Mirage July 2010 - September 2011
Mandalay Bay February 2010 - July 2010
Mandalay Bay December 2007 - February 2010
MGM MIRAGE August 2007 - December 2007
MGM MIRAGE January 2007 - August 2007
MGM Resorts International July 2006 - January 2007
Skills
Casino, Forecasting, Gambling, Budgets, Marketing, Customer Service, Event Management, Analysis, Direct Marketing, Strategic Planning, Team Building, Data Analysis, Email Marketing, Campaign Strategies, Troubleshooting, Email Strategy, Direct Mail, Relationship Marketing, Database Marketing, Financial Reporting, Problem Solving, Microsoft SQL Server, Aprimo, Microsoft Excel, PowerPoint, Technical Writing, Use Case Analysis, Analytics, Hospitality, Online Gambling, Marketing Strategy, CRM, Casino Gaming, Loyalty Programs, Loyalty Marketing, Management, Poker, VIP, Customer Acquisition, Resorts, Hotels, Online Gaming
Education
University of Arizona 2002 — 2006
BS, Retailing and Consumer Sciences
Avero 2012 - Present
Avero September 2011 - June 2012
Avero July 2009 - September 2011
The Mirage 2006 - 2009
Wynn Las Vegas 2005 - 2006
Skills
Revenue Analysis, Hotels, Hospitality, Food & Beverage, Wine, Hospitality Industry, Restaurants, Menu Development, Management, Resorts, Hospitality Management, Casino, Restaurant Management, Hotel Management, Catering, Micros, Yield Management, Culinary Skills, Pre-opening, Income Statement, Food Service, Food, Banquets, POS, Customer Satisfaction, Fine Dining, Front Office, Food Safety, Cooking, MICROS, P&L
Education
University of Hawaii - College of Business Administration 1994 — 1998
Bachelors, Hospitality/Business Management
The Mirage September 2014 - Present
ARIA Resort & Casino of MGM Resorts International April 2012 - September 2014
Skills
Casino, Hospitality Industry, Resorts, Social Media Marketing, Hotels, Social Media, Hospitality, Hospitality Management, Leadership, Public Relations, Corporate Events, Event Planning
Education
University of Nevada-Las Vegas - College of Business 2008 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
SOCIAL GAL EVENTS, LLC 2013 - Present
Wynn Las Vegas September 2004 - June 2011
Bellagio May 1998 - January 2004
The Mirage July 1989 - May 1998
Golden Nugget Las Vegas April 1988 - July 1989
Skills
Corporate Events, Trade Shows, Event Management, Event Planning, Meeting Planning, Hospitality, Hospitality Industry, Food & Beverage, Hotels, Resorts, Catering, Hotel Management, Banquets, Hospitality Management, Convention Services, Customer Service
Education
University of Nevada-Las Vegas 1984 — 1987
Bachelor of Arts (BA), Communication and Media Studies
Valley High School 1980 — 1983
Las Vegas Sands Corp. November 2014 - Present
Seminole Hard Rock Hotel & Casino March 2013 - May 2014
Seminole Gaming January 2013 - March 2013
ARIA Resort & Casino 2008 - 2012
Bellagio 2002 - 2008
The Mirage 2000 - 2002
Bellagio 1998 - 2000
The Mirage 1996 - 1998
Skills
Casino, Gaming Industry, Resorts, Hospitality, Gaming, Hotels, VIP, Food & Beverage, Hospitality Management, Hospitality Industry, Casino Gaming, Budgets, Poker, Marketing, Pre-opening, Business Strategy, Hotel Management, Online Gaming, Operations Management, Customer Engagement, Forecasting, Team Leadership, Brand Management, Market Evaluations, Competitive Analysis, Project Management, Gambling, Database Marketing, Pre-opening experience, Loyalty Programs, Revenue Analysis, Team Building, Loyalty Marketing, Hiring, Restaurants
Education
University of Nevada-Las Vegas
The Mirage August 2014 - Present
The Mirage November 2011 - August 2014
MGM Resorts International December 2009 - September 2011
MGM Resorts International November 2007 - November 2009
MGM Resorts International November 2006 - October 2007
Skills
Database Marketing, Email Marketing, Loyalty Marketing, Casino, Direct Marketing, Analytics, Fine Woodworking, Campaign Management, Marketing Strategy, Loyalty Programs, Customer Acquisition, Direct Mail, Gaming Industry, Mobile Marketing, Marketing Analytics, Online Marketing, Segmentation, Multi-channel Marketing, Digital Marketing, Relationship Marketing, CRM, Interactive Marketing
Education
University of Nevada Las Vegas Lee Business School 2001 — 2006
Digital Instinct July 2013 - Present
The Mirage May 2011 - July 2013
MGM Resorts International August 2010 - May 2011
University of Nevada Las Vegas May 2010 - August 2010
University of Nevada Las Vegas May 2007 - May 2010
Skills
Hospitality, Guest Service Management, Team Leadership, Information Technology, Business Intelligence, Technical Support, Inventory Management, Human Resources, Job Scheduling, Microsoft Word, Microsoft Excel, SQL, Operations Management, Daily Operations, Quality Management, Employee Training, Daily Reports, End User Training, Customer Service, Leadership, Management
Education
University of Nevada-Las Vegas 2006 — 2010
Bachelor of Science (BS), Management Information Systems, General
Radio1 Inc. September 2011 - Present
ADT January 2008 - October 2009
Bank of America January 2005 - November 2007
Office Depot June 2000 - December 2004
The Mirage September 1993 - June 2000
Skills
Creative Problem Solving, Business Ethics, Cash Management, Customer Service, Process Scheduler, Payroll, Loss Prevention, Merchandising, Human Resources, Banking, Distribution Center..., Customer Satisfaction, Front Office, Sales, Hospitality
Education
University of Nevada-Las Vegas 1989 — 1994
BS
Colorado Mountain 1988 — 1988
Lux Vegas LLC December 2011 - Present
Luna Lounge Las Vegas February 2013 - Present
The Mirage June 2010 - December 2011
Hard Rock Hotel & Casino August 2009 - June 2010
The Venetian & The Palazzo November 2007 - August 2009
Caesars Palace 2004 - 2007
MGM Grand May 2002 - August 2005
Skills
Casino host, Casino Marketing, Casino, VIP, Gaming, Hospitality, International Marketing, Casino executive, Las Vegas, Gambling, Player Development, Resorts, Social Media Marketing, Gaming Industry, Pre-opening, Leadership, Hospitality Industry, Marketing, Online Gambling, Online Marketing, Restaurants, Menu Development, Entertainment, Customer Service, Hotels, Marketing Strategy, Micros, Hotel Management, Event Management, Casino Gaming, Corporate Events, Food & Beverage, Database Marketing, Nightlife, Customer Satisfaction, Loyalty Programs, Banquets, Poker, Hospitality Management, Customer Acquisition, Convention Services, Loyalty Marketing, Online Gaming, VIP Services, Email Marketing, Direct Marketing, Revenue Analysis, Online Advertising, VIP management, Guest Service Management
Education
University of Nevada-Las Vegas
BIOLOGY
Bellagio 2013 - Present
The Mirage May 2012 - July 2013
Monte Carlo Resort & Casino September 2005 - May 2012
The Mirage September 1998 - September 2005
Golden Nugget Las Vegas January 1977 - September 1998
Skills
Pre-opening, Recruiting, Casino, Training, Resorts, Hospitality Industry, Hotels, Gaming Industry, Hiring, Customer Satisfaction, Customer Service, VIP, Management, Coaching, Gaming, Supervisory Skills, Employee Training, Casino Gaming, Guest Service Management, Hospitality, Hospitality Management, Guest Recovery, Roulette, Baccarat, Team Building, Blackjack, Microsoft Excel, Microsoft Office, Loyalty Programs, Loyalty Marketing, VIP Services, Leadership
Education
University of Nevada-Las Vegas
Treasure Island Hotel & Casino August 2007 - Present
The Mirage September 2004 - August 2007
The Mirage April 2003 - September 2004
Station Casinos June 2001 - April 2003
Acres Gaming January 2000 - June 2001
Bellagio March 1999 - January 2000
Skills
Internal Controls, Compliance, Casino, Gaming, Financial Reporting, Auditing, Strategic Planning, Gambling
Education
University of Nevada Las Vegas Lee Business School 1991 — 1996
Bishop Gorman
SEBNIC Investments Corporation September 2008 - Present
University of Nevada Las Vegas January 2014 - Present
University of Phoenix 2008 - Present
BB Nevada Holding Services, Inc November 2000 - January 2008
KeyState Corporate Management 2000 - 2008
The Mirage 1998 - April 2000
The Mirage April 1993 - 1998
Skills
Team Building, Strategic Planning, Hospitality, Hotels, Resorts, Food & Beverage, Leadership Development, Public Speaking, Budgets, Non-profits, Staff Development, Leadership, Customer Service, Small Business, Coaching, Finance, Training, Organizational..., Event Planning, QuickBooks, Human Resources
Education
University of Pennsylvania - The Wharton School 2013 — 2014
Statement of Accomplishment, MBA Core Course - Introduction to Financial Accounting, A with distinction
University of Phoenix, MBA 1997 — 2000
MBA
University of Nevada-Las Vegas - College of Business 1991 — 1995
BSBA, Accounting
Infinity Technologies LLC March 2013 - Present
Fertitta Entertainment January 2011 - March 2013
BDS Sales November 2004 - May 2011
Advanced Legal Systems November 2008 - December 2010
Wright Engineers February 2004 - July 2008
Ecolab June 2003 - January 2004
Netvalve December 2000 - May 2003
The Mirage February 1999 - November 2000
Skills
Troubleshooting, Active Directory, System Administration, Microsoft Exchange, Management, Windows, Software Documentation, Customer Service, Contract Negotiation, Hardware, Sales, Software Installation, DNS, Training, Switches, DHCP, Help Desk Support, Printers, Microsoft Office, Account Management, Team Building, Servers, Networking, Solution Selling, Business Development, Virtualization, Disaster Recovery, Cloud Computing, Windows Server, Firewalls, VPN, OS X, Integration, Customer Satisfaction, Strategic Partnerships, Information Technology, Enterprise Software, Process Improvement, Sales Process, Leadership
Education
TechSkills 2008 — 2008
CCNA, Cisco, Microsoft, CompTIA
University of Nevada-Las Vegas 1995 — 1999
Bachelor's, International Business
The Mirage February 2001 - Present
KVBC-TV (now KSNV) 1987 - 1999
KKLZ 1987 - 1988
WLRW 1983 - 1986
WKIO 1981 - 1983
Skills
Video Production, Production Managment, AV, Hospitality, Event Planning, Entertainment, Lighting, Event Management, Video, Sound, Audio Engineering, Broadcast, Editing, Hospitality Industry, Directing, Video Editing, Resorts, Stage Management, Online Advertising, Television
Education
University of Illinois at Urbana-Champaign 1975 — 1979
Bachelor, TV Production
Argosy Casino August 2014 - Present
Eastside Cannery September 2013 - August 2014
Hollywood Casino at Kansas Speedway July 2011 - August 2013
Hollywood Casino at Charles Town Races December 2009 - July 2011
The Mirage March 2005 - December 2009
Treasure Island September 2003 - March 2005
MGM MIRAGE January 2002 - September 2003
Beau Rivage Resort & Casino 2000 - 2002
Skills
Advertising, Budgets, Casino, Casino Gaming, Customer Service, Database Marketing, Direct Marketing, Email Marketing, Event Management, Food, Forecasting, Gambling, Gaming, Gaming Industry, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Loyalty Marketing, Loyalty Programs, Marketing, Marketing Strategy, Online Gaming, Poker, Pre-opening, Resorts, Restaurants, Revenue Analysis, Strategic Planning, Team Building, Team Leadership, VIP
Education
Washington University in St. Louis - Olin Business School 2015 — 2017
Master of Business Administration (M.B.A.)
University of Nevada-Las Vegas 1992 — 1997
B.S., Finance
Università degli Studi di Torino 1994 — 1994
Management
Cleveland Clinic Weston Fl March 2015 - Present
Sunrise Hospital April 2012 - April 2014
UNLV August 2010 - December 2011
Palms Casino Resort April 2006 - September 2011
Hard Rock Hotel & Casino March 2004 - June 2006
Palms Casino Resort September 2003 - June 2004
Walters Golf January 2003 - July 2003
Treasure Island April 2002 - January 2003
The Mirage March 2000 - April 2002
The Mirage March 1998 - March 2000
Skills
Budgets, Customer Service, Hospitality, Hospitality Industry, Hospitality Management, Revenue Analysis, Resorts
Education
University of Nevada-Las Vegas 2011 — 2012
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse
Brigham Young University 1994 — 1997
Green Valley High School 1991 — 1994
MGM Resorts International April 2015 - Present
MGM Resorts International May 2014 - April 2015
Bellagio July 2008 - May 2014
The Mirage May 2005 - July 2008
Bellagio November 2000 - May 2005
Park Place Entertainment February 2000 - November 2000
Mirage Ressorts November 1997 - February 2000
Las Vegas Hilton June 1992 - November 1997
Skills
Casino, Gaming, Internal Controls, Accounting, Financial Analysis, Budgeting, Financial Reporting, Compliance, Auditing, SOX, General Ledger, Gambling, Food & Beverage, Account Reconciliation, Gaming Industry, VIP, Leadership, Budgets, Casino Gaming, Resorts, Sarbanes-Oxley Act, Poker, Accounts Receivable, Accounts Payable, Hospitality, Internal Audit, Hotels, Analysis
Education
Eldorado
University of Nevada-Las Vegas
Bachelor of Science (BS), Accounting
University of Phoenix
Master of Business Administration (MBA)
Raving Consulting Company April 2015 - Present
Pechanga Resort & Casino July 2009 - March 2015
Foxwoods Resort & Casino April 2007 - June 2009
k & p ventures, llc January 2005 - February 2007
Mandalay Bay Resort & Casino 1998 - 2005
The Mirage 1995 - 1998
Omni Chicago 1994 - 1995
Weston Hills Country Club August 1992 - January 1994
El San Juan Hotel & Casino October 1990 - July 1992
The Breakers 1988 - 1990
Skills
Resorts, Hospitality, Casino, Restaurants, Food & Beverage, Hospitality Industry, Menu Development, Fine Dining, Wine, Hospitality Management, Banquets, Customer Service, Food, Hotels, Budgets, Catering, Event Planning, Leadership, Pre-opening, Forecasting, Restaurant Management, VIP, Guest Service Management, Food Service, Customer Satisfaction, Micros, Revenue Analysis, Yield Management, Cuisine, Gaming Industry, Inventory Management, Event Management, Tourism, Hotel Management, Culinary Skills, Management, Menu Costing, Rooms Division, Sanitation, Recipes, Hiring, Process Scheduler, Cooking, Food Safety, Front Office, New Restaurant Openings, Cost Control, Menu Engineering, Opening Hotels, Seafood
Education
UC Berkeley 1968 — 1972
Bachelor of Business Administration (B.B.A.), Business Administration, Not great
Lycee Jean Jacques Rousseau 1961 — 1967
High School Diploma
The Mirage July 2013 - October 2013
ARIA Resort & Casino June 2011 - July 2013
Mary O'Connor and Co. October 2010 - March 2011
OB10 March 2006 - February 2009
Skills
Management, Sales, Customer Service, Trade Shows, Marketing Strategy, Account Management, Marketing, Leadership, Event Management, B2B, Sales Management, Corporate Events, Social Media, Team Building, Event Planning, Social Media Marketing, CRM, Salesforce.com
Education
University of California, San Diego 2000 — 2005
Santa margarita
Sundance Helicopters February 2014 - Present
B Sweet Candy Boutique July 2012 - Present
Q ad pr February 2007 - August 2012
SK+G 2004 - 2007
Schadler Kramer Group Advertising 2004 - 2007
The Mirage 2002 - 2004
KMXB - Mix 94.1 1997 - 2000
Skills
Social Media Marketing, Retail, Public Relations, Media Relations, Press Releases, Creative Direction, Event Management, Fashion, Management, Marketing, Advertising, Event Planning, Facebook, Social Media, Copywriting
Education
University of Nevada-Las Vegas 1996 — 2001
Bachelor of Arts (B.A.), Communications
MGM RESORTS INTERNATIONAL September 2008 - December 2009
The Mirage February 2007 - April 2008
The Mirage July 2006 - February 2007
Golden Nugget Las Vegas June 2004 - July 2006
Manele Bay Hotel & The Lodge At Koele September 1999 - August 2001
Bald Head Island Limited, LLC. May 1999 - September 1999
Skills
Event Management, Budgeting, Hiring, Scheduling, Resorts, Coaching, Event Planning, Microsoft Office, Mentoring, Planning, Customer Service, Excel, PowerPoint, Word, Teamwork, Fundraising, Supervisory Skills, Writing, Hospitality, Recruiting, Employee Relations, Hotels, Budgets, Process Scheduler, Interviews
Education
University of Hawaii at Manoa 1990 — 1995
Bachelor of Arts, Communication
Leeward Community College 2001 — 2003
Associate in Science, Digital Media - Desktop Publishing & Web Design
Aria Resort and Casino November 2012 - Present
Bellissimo Weddings & Events July 2011 - Present
Mandalay Bay March 2006 - June 2011
Mandalay Bay 2006 - 2006
The Mirage April 2004 - December 2005
JAX Bistro January 2004 - April 2004
Skills
Hospitality, Hotels, Food & Beverage, Resorts, Hospitality Management, Hospitality Industry, Catering, Menu Development, Restaurants, Banquets, Casino, Hotel Management, Restaurant Management, Pre-opening, Culinary Skills, Revenue Analysis, Event Management, Wine, Event Planning, Tourism, Food, Wedding Planning, Cuisine, Cooking, Weddings, Budgets, Customer Service, Parties, Team Building, Entertainment, Recipes, Pastry, Public Relations, Concierge Services, Food Safety, Marketing Strategy, Social Media, Forecasting, Corporate Events, Fine Dining, Leadership
Education
The University of New Mexico 1998 — 2002
MGM Resorts International May 2014 - Present
MGM Resorts International May 2011 - May 2014
The Mirage August 2010 - June 2011
The Mirage January 2010 - September 2010
Mandalay Bay April 2005 - January 2010
Skills
Casino, Database Marketing, Gambling, Hospitality, Resorts, Gaming Industry, Email Marketing, Direct Marketing, Online Marketing, Marketing Strategy, Online Gaming, Event Management, Marketing, Social Media Marketing, Budgets, VIP, Online Gambling, Online Advertising, Digital Marketing, Customer Service, Hotels, Casino Gaming, Brand Management, Loyalty Marketing, Poker, Relationship Marketing, Customer Acquisition, Trade Shows, Gaming, Hospitality Industry, Market Planning, Mobile Marketing, Hospitality Management, Food & Beverage, Campaign Management, Revenue Analysis, Marketing Management, Partnership Marketing, Loyalty Programs, Interactive Marketing, Segmentation, Direct Mail, Media Buying, Affiliate Marketing, Multi-channel Marketing, Integrated Marketing, Sponsorship, Leadership, Strategic Planning
Education
University of Nevada Las Vegas Lee Business School 2000 — 2004
MBA, Finance/Marketing
University of California, Los Angeles 1991 — 1996
BS, Anthropology/Pre Med
Wynn Las Vegas December 2003 - Present
Wynn Resorts 2003 - Present
Wynn Las Vegas June 2008 - 2009
Wynn Las Vegas December 2003 - June 2008
Wynn Las Vegas December 2003 - January 2008
Camco, Inc June 1999 - June 2003
The Mirage December 1989 - June 1999
Skills
Employee Engagement, Event Planning, Social Media, Event Management, Public Speaking, Budgeting, Leadership Development, Creative Development, Coaching, Talent Management, Special Events, PeopleSoft, Editing, Writing, Social Media Marketing
Education
University of Nevada-Las Vegas
Bellagio January 2008 - Present
The Mirage 2007 - 2008
Skills
Resorts, Hotels, Concierge Services, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Front Office, Rooms Division, Food & Beverage, Pre-opening, Micros, Revenue Analysis, Restaurants, Property Management..., Casino, Banquets, Tourism, Customer Service, VIP, Opera
Education
University of Nevada-Las Vegas
Hard Rock Hotel May 2015 - Present
Hard Rock Hotel & Casino Las Vegas March 2013 - May 2015
ARIA Resort & Casino February 2011 - March 2013
MGM Grand Detroit July 2007 - February 2011
The Mirage May 2006 - June 2007
Bellagio 2004 - 2006
Bellagio November 2003 - June 2004
Golden Nugget Las Vegas May 2003 - November 2003
Skills
Instructional Design, Hospitality, Training & Development, Leadership Development, Keynote, Organizational..., Apple, iOS, Research Projects, Presentation Design, Presentation Development, Compliance Oversight, Safety Compliance, Microsoft Office, iWork, Facilitations, Training, Employee Training, Resorts, Performance Management, Human Resources, Employee Relations, Workshop Facilitation, Employment, Employment Law, Recruiting, Casino, Facilitation, Facilitators, Hiring, Hospitality Management, Hotels, Management
Education
University of Nevada-Las Vegas 2005 — 2006
Master of Education (M.Ed.), Workforce Education and Development
University of Nevada-Las Vegas 1999 — 2002
B.S. Hotel Administration, Hotel Administration
University of Nevada-Reno 1997 — 1999
Journalism and Political Science
Hilton Hotels & Resorts February 2015 - Present
DoubleTree by Hilton November 2013 - January 2015
Wynn Las Vegas August 2012 - March 2013
Mandalay Bay May 2010 - August 2012
ARIA Resort & Casino October 2009 - May 2010
Bellagio January 2008 - October 2009
The Mirage September 2006 - January 2007
Skills
Hospitality Management, Resorts, Hotels, Concierge Services, Hospitality Industry, Hotel Management, Hospitality, Front Office, Food & Beverage, Pre-opening, Tourism, VIP
Education
University of Nevada-Las Vegas 2004 — 2008
Bachelors, Hotel Administration
Planning You Can Trust September 2013 - Present
Keefe Commissary Network March 2009 - March 2013
City of Rancho Cucamonga April 2008 - October 2008
MGM MIRAGE 2007 - 2008
Intrawest April 2004 - June 2007
The Mirage 2005 - 2006
Bellagio November 2000 - April 2004
Skills
Event Planning, Event Management, Proposal Writing, Marketing, Editing, Presentation Design, Trade Show Exhibitor, Guest Service Management, Hospitality Industry, Vendor Management, Customer Service, Security Event..., Human Resources, Trade Shows, Social Networking, Hotel Management, Corporate Events, Large Scale Events, Management, Project Management, Press Releases, Marketing Strategy, Sponsorship, Hospitality, Email Marketing, Marketing Communications, Event Marketing Strategy
Education
University of Nevada-Las Vegas 2001 — 2004
B.S., Hotel Administration, Events and Entertainment Management
Ruben S. Ayala High School 1993 — 1997
City of Lakewood June 2013 - Present
The Mirage April 2011 - June 2013
The Mirage October 2009 - April 2011
CityCenter, Las Vegas, USA December 2008 - October 2009
Rodale 2007 - 2008
American Cancer Society September 2005 - April 2007
Skills
Social Media, Leadership Development, Human Resources, Employee Relations, Employee Engagement, Corporate Communications, Editing, Recruiting, Training, Employment Law, HR Policies, FMLA, Management, Organizational..., Policy, Leadership, Conflict Resolution, Labor Relations, Newsletters
Education
University of Missouri-Columbia 2003 — 2007
Journalism, Magazine
Realty ONE Group January 2011 - Present
Keller Williams Realty Las Vegas January 2009 - January 2011
Prudential Americana Group December 2006 - January 2009
The Mirage August 1998 - May 2002
Skills
REO, Short Sales, Foreclosures, Sellers, Real Estate, First Time Home Buyers, Relocation, Buyer Representation, New Home Sales, Investment Properties, Listings, Relocation Buyers
Education
The University of North Dakota 1991 — 1993
M.S., Business Education
The University of North Dakota 1987 — 1991
B.S., Business Administration
Caesars Entertainment Corporation June 2013 - January 2015
Caesars Entertainment Corporation May 2009 - June 2013
Emami Engineering August 2008 - May 2009
Trump International Hotel™ Las Vegas December 2007 - August 2008
Wynn Las Vegas March 2005 - December 2007
Caesars Entertainment Corporation March 2002 - March 2005
Mirage Las Vegas Housekeeping 2000 - 2002
The Mirage 1996 - 1998
Skills
Hotels, Hospitality, Hiring, Training, Hospitality Management, Hospitality Industry, Resorts, Hotel Management, Pre-opening, Food & Beverage, Microsoft Office, Operating Budgets, Purchasing, Coaching, Operating Procedures, Banquets, Front Office, Management, Marketing Strategy, Restaurants, Leadership, Budgets, PowerPoint, Catering, Microsoft Excel, Event Management, MICROS, Sales, Event Planning, Revenue Analysis, Customer Service, Strategic Planning, Microsoft Word, Social Media, Tourism, Marketing, Team Building, Guest Service Management, Customer Satisfaction, Inventory Management, Yield Management, Process Scheduler, Employee Training, Meeting Planning, Time Management, Cost Control
Education
University of Nevada-Las Vegas 1996 — 1998
Bachelor's Degree, Hospitality Administration/Management, 3.0
Treasure Island Hotel & Casino June 2006 - Present
The Mirage February 2004 - June 2006
MGM Grand June 2000 - February 2004
MGM Grand July 1995 - June 2000
The Mark Travel Corporation May 1991 - August 1995
Skills
Resorts, Hospitality Industry, Hotels, Hospitality, Hospitality Management, Revenue Analysis, Meeting Planning, Corporate Events, Hotel Management, Tourism, Trade Shows, Budgets, Sales, Marketing
Education
Convention Industry Council 2002 — 2017
CMP, Meeting Planning
University of Nevada-Las Vegas 1989 — 1994
BA, Political Science
Aria @City Center June 2015 - Present
The Mirage May 2012 - June 2015
Bellagio March 2011 - May 2012
Mandalay Bay April 2010 - March 2011
Bellagio June 2007 - April 2010
Washington Mutual August 2005 - October 2009
Panda Restaurant Group June 2004 - August 2005
Skills
Event Planning, Email Marketing, Advertising, Training, Customer Service, Analysis, Entertainment, Sales Management, Hospitality, Event Management, Hotels, Food & Beverage, Hospitality Industry, Catering, Budgets, Hospitality Management, Restaurants, Meeting Planning, Marketing, Casino, Social Media Marketing, Tourism
Education
University of Nevada-Las Vegas 2005 — 2009
Hospitality Management, Special Events Management
The Mirage November 2011 - January 2013
Aria @City Center December 2009 - November 2011
Las Vegas Township Constable's Office April 2009 - December 2009
Abercrombie & Fitch December 2008 - April 2009
Sandberg Salemme Design Group June 2008 - December 2008
Perkowitz + Ruth Architects June 2006 - May 2008
Education
University of Nevada-Las Vegas - College of Business 2006 — 2011
BSBA
Advanced Technologies Academy 2002 — 2006
High Honors Diploma
ARIA Resort & Casino of MGM Resorts International November 2013 - Present
MGM Resorts International July 2012 - November 2013
MGM Resorts International December 2008 - July 2012
Richmond Marriott July 2008 - November 2008
Richmond Marriott September 2007 - July 2008
Bellagio January 2007 - June 2007
Bellagio March 2005 - January 2007
The Mirage August 2002 - March 2005
Education
University of Nevada-Las Vegas 1992 — 1997
Bachelor, Hotel Administration
The Mirage Casino Marketing ExecutiveThe MirageFebruary 2009 - Present
Mirage 2009 - Present
Skills
Resorts, Hospitality, VIP, Casino, Hotels, Casino Marketing, Customer Service, Marketing, Hotel Management, Marketing Strategy, Hospitality Management, Hospitality Industry, Social Media Marketing, Food & Beverage, Loyalty Programs, Event Planning, Rooms Division, Gaming, Gaming Industry, Pre-opening, Corporate Events, Opera, Tourism, Yield Management, Online Advertising, Poker, Direct Marketing, Database Marketing, Revenue Analysis, Concierge Services, Budgets, Meeting Planning, Front Office, Property Management..., Micros, Event Management, Fine Dining, Banquets, Entertainment, Catering, Restaurants, Online Gambling, Casino Gaming
Education
University of Nevada-Las Vegas 1990 — 1992
Hospitality Administration/Management
Hard Rock Hotel April 2015 - Present
Hard Rock Hotel & Casino October 2012 - April 2015
Thunder Valley Casino August 2010 - July 2012
The Mirage September 2009 - July 2010
The Mirage July 2007 - September 2009
MGM Grand February 2006 - July 2007
MGM MIRAGE February 2005 - February 2006
Skills
Casino, Hospitality, Employee Relations, Resorts, Gambling, Training, Hospitality Industry, Hotels, Hospitality Management, Labor Relations, Front Office, Restaurants, Rooms Division, Customer Satisfaction, Customer Service, Hiring, Hotel Management, Diversity Training, Pre-opening, Operations Management, Gaming Industry, Employee Engagement, Property Management..., Management Development, Revenue Analysis, Micros, Restaurant Management, Team Building, Food & Beverage, Budgets, Event Planning, Leadership, VIP, Recruiting, Gaming, Tourism, Fine Dining, Menu Development, Process Scheduler, Employee Training, Guest Service Management, Performance Management, Catering, Yield Management, Onboarding, Human Resources, Culinary Skills, Event Management, Supervisory Skills, New Hire Orientations
Education
ITC International 2000 — 2001
TEFL, Teaching English as a Second or Foreign Language/ESL Language Instructor
University of Nevada-Las Vegas 1998 — 2000
BA, Literature
Université de Pau et des Pays de l'Adour 1999 — 1999
French
MGM Resorts International November 2009 - Present
Caesars Palace January 2006 - September 2009
Bellagio October 1998 - December 2005
The Mirage October 1997 - October 1998
Sheraton December 1996 - September 1997
Players Club International December 1995 - December 1996
Skills
Loyalty Programs, Casino, Gaming Industry, Gaming, Casino Gaming, Poker, Loyalty Marketing, Online Gaming, Customer Acquisition, VIP, Player Development, Resorts
Education
University of Nevada-Las Vegas
Marketing
Ballistic Studios, LLC January 2010 - Present
Nevada Health Centers May 2013 - February 2015
The Mirage 2012 - 2013
Warren Group LLC January 2009 - September 2011
Southern Hills Hospital and Medical Center 2005 - 2008
Claims Servicing of America 2004 - 2005
USBank 2002 - 2004
USBank 2000 - 2002
Bigwords.com 1998 - 2000
Skills
HRIS, Training, ERD, Employee Relations, Employee Engagement, HR Policies, Onboarding, New Hire Orientations, Coaching, Recruiting, Union Grievances, Team Building, Personnel Management, Payroll, Entrepreneurship, Employee Benefits, Applicant Tracking..., Human Resources, Hiring, Performance Management, Interviews, Leadership
Education
University of Cincinnati
FishFork, LLC November 2012 - Present
Aria @City Center November 2009 - November 2012
The Mirage May 2003 - November 2009
Four Seasons Hotels and Resorts December 1990 - May 2003
Skills
Restaurants, Food & Beverage, Resorts, Hospitality Management, Hotels, Fine Dining, Hospitality Industry, Menu Development, Hospitality, Hotel Management, Restaurant Management, Banquets, Casino, Wine, Catering, Alcoholic Beverages, Convention Services, Cooking, Cuisine, Culinary Skills, Customer Satisfaction, Customer Service, Event Management, Food, Food Safety, Food Service, Front Office, Gaming Industry, Guest Service Management, Hiring, Meeting Planning, Opening Hotels, Menu Costing, Pre-opening, Recipes, Revenue Analysis, Cocktails, Event Planning, Micros, Rooms Division, Yield Management, MICROS
Education
University of Arizona
Music Education
MGM Resorts International April 2014 - Present
MGM Resorts International March 2013 - April 2014
Palms Casino Resort December 2012 - March 2013
Palms Casino Resort July 2011 - December 2012
Hard Rock Hotel November 2010 - July 2011
MGM Resorts International January 2010 - November 2010
The Mirage November 2008 - December 2009
Skills
Hotels, Revenue Analysis, Resorts, Hotel Management, Hospitality Management, Hospitality Industry, Front Office, Hospitality, Tourism, Rooms Division, Casino, Forecasting, Yield Management, Banquets, Budgets, Property Management..., Guest Service Management, Micros, Opening Hotels, Hotel Booking
Education
University of Central Florida 2002 — 2007
Hotel
Las Vegas Sands Corp. January 2014 - Present
Marina Bay Sands Pte Ltd June 2011 - December 2013
Bellagio February 2008 - May 2011
Treasure Island February 2005 - February 2008
The Mirage January 2004 - February 2005
The Mirage January 2003 - January 2004
The Mirage July 2000 - January 2003
Skills
Casino, Gaming, Resorts, Strategic Planning, Customer Relations, Microsoft Office, Budgeting, Marketing Strategy, Hospitality, Event Management, Change Management, Casino Marketing, Team Building, Budgets, Database Marketing, Hotels, Forecasting, Food & Beverage, Customer Service, Gaming Industry, Poker, Process Scheduler, Gambling, Online Gambling, Restaurants, Online Gaming, Email Marketing, Hospitality Management, Team Leadership, VIP, Leadership, Customer Satisfaction, Casino Gaming, Contract Negotiation, Operations Management, Marketing, Hotel Management, Loyalty Programs, Employee Relations, Revenue Analysis, Direct Marketing, Hospitality Industry, Pre-opening, Guest Service Management, Supervisory Skills, Management, Menu Development, P&L, Micros, Banquets
Education
The University of Chicago - Booth School of Business 2012 — 2014
Master of Business Administration (MBA)
University of Nevada-Las Vegas 1996 — 2000
Bachelor of Business Administration (B.B.A.), Finance, General
UnitedHealth Care January 2015 - Present
The Mirage 2013 - Present
24 Hour Fitness July 2010 - Present
Muscular Dystrophy Association April 2014 - December 2014
MediFit Corporate Services August 2009 - February 2014
Lifetime Fitness April 2011 - December 2012
Skills
Fitness, Yoga, Customer Service, Fitness Training, Develop & deliver..., Wellness, Fundraising, Cpr Certified, Strength Training, Lifestyle, Public Speaking, Event Planning, Leadership
Education
The University of Dallas
Master of Business Administration (MBA), Human Resources Management
University of North Texas
Bachelor of Business Administration (BBA), Business Administration and Management, General
Monte Carlo Resort & Casino 2012 - Present
Mandalay Bay Resort & Casino January 2011 - October 2012
MGM MIRAGE 2005 - 2011
The Mirage December 2003 - April 2005
The Mirage November 2000 - December 2003
Skills
Casino, Gambling, Gaming Industry, Poker, VIP, Database Marketing, Resorts, Loyalty Marketing, Loyalty Programs, Hospitality, Hotels, Affiliate Marketing, Direct Marketing, Online Marketing, Hospitality Management, Gaming, Hospitality Industry, Casino Gaming, Mobile Marketing, Pre-opening, Email Marketing, Customer Acquisition, Restaurants, Online Advertising, Hotel Management, Marketing, Marketing Strategy, Event Management, Digital Marketing, Revenue Analysis, Food & Beverage
Education
University of Notre Dame 1991 — 1995
Bachelor of Business Administration (BBA), Marketing
Universidad Iberoamericana, Ciudad de México
Bellagio July 2014 - Present
The Mirage February 2013 - July 2014
MGM Resorts International January 2010 - February 2013
MGM Resorts International April 2009 - December 2009
Bellagio February 2007 - April 2009
LaserCycle USA March 2006 - November 2006
Southwestern Company September 2002 - September 2005
Skills
Excel, Word, PowerPoint, Outlook, Data Analysis, Microsoft Office, Analytics, Research, Account Management, Market Research, Sales, SQL, Marketing Research, Marketing, Analysis, Microsoft Excel, Management, Cat Herding
Education
University of California, San Diego 2000 — 2004
BS - Management Science, Managerial Economics
Wilson High School
Drive this, Entertainment Group October 2010 - Present
The Light Group February 2009 - May 2010
The Mirage August 2007 - February 2009
Rio Hotel 2005 - 2007
Education
University of Nevada-Las Vegas 2001 — 2005
2005, Hotel Management
MGM Resorts International November 2014 - Present
IGT November 2012 - Present
The Cosmopolitan of Las Vegas February 2012 - November 2012
The Cosmopolitan of Las Vegas December 2010 - February 2012
The Mirage August 2009 - December 2010
Skills
Event Planning, Casino Marketing, Guest Service, Casino, Hospitality, Hotels, Interior Design, Customer Service, Process Scheduler, Hospitality Management, Gaming Industry
Education
University of Hawaii at Hilo 2004 — 2009
Bachelors, Business Administration
Kool Party Rentals January 2012 - Present
Tropicana Las Vegas Inc February 2011 - November 2011
Destinations by Design, Inc. February 2004 - March 2010
The Mirage October 1989 - January 2004
Skills
Corporate Events, Outside Sales, Convention Services, Meeting Planning, Hotels, Trade Shows, Event Management, Hospitality, Hospitality Industry, Resorts, Food & Beverage, Hospitality Management, Event Planning, Hotel Management, Revenue Analysis, Catering, Incentives, Casino, Tourism, Entertainment, Budgets, Social Media Marketing, Sales, Incentive Travel, Parties, Sponsorship, Public Relations, Wedding Planning, Delphi, Leisure, Opening Hotels, Restaurants, Banquets, Yield Management, Live Events, Private Events, Pre-opening, Marketing, Destination Marketing, Weddings, Property Management..., Front Office, Hotel Booking
Education
University of Arizona
The Culinary Institute of America March 2010 - August 2015
Station Casinos, LLC 2005 - 2009
Mandalay Bay Resort 1998 - 2005
The Mirage 1994 - 1998
The Salish Lodge 1989 - 1994
The Culinary Institute of America 1985 - 1989
Skills
Cooking, Event Planning, Event Management, Hospitality, Food, Culinary Skills, Food & Beverage, Restaurants, Customer Service, Menu Development, Catering, Banquets, Restaurant Management, Hospitality Industry, Food Service, Budgets, Hospitality Management, Fine Dining, Hotels, Hotel Management
Education
The University of Texas at Austin
American Casino & Entertainment Properties April 2014 - October 2014
Caesars Entertainment Corporation October 2011 - October 2013
Buffalo Wild Wings December 2010 - August 2011
Steak n Shake December 2009 - December 2010
Modessa's Kitchen Inc. October 2007 - June 2009
Cracker Barrel October 2005 - October 2007
Caesars Entertainment Corporation February 2003 - September 2005
The Mirage 1992 - 2000
The Mirage 1992 - 2000
Education
University of Nevada-Las Vegas
Mandalay Bay Resort and Casino August 2014 - Present
Wynn Las Vegas December 2013 - Present
The Mirage May 2003 - Present
Bank of America February 2008 - Present
Bank of America February 2007 - January 2008
Bank of America March 2006 - February 2007
Bank of America June 2004 - March 2006
Bank of America December 2003 - May 2004
UPS February 2001 - December 2003
UPS July 1999 - January 2001
Skills
Comp TIA A+..., C++ Language, HTML scripting, JavaScript, Network Security
Education
University of Nevada-Las Vegas 1998 — 2003
Associate's Degree, Network and System Administration/Administrator
Silverado High School 1995 — 1999
High School