The Mirage
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The Mirage Employees
Caesars Entertainment Corporation October 2014 - Present
Bluhm Hospitality Group (BHG) June 2010 - Present
Caesars Entertainment Corporation March 2014 - October 2014
Riviera Hotel & Casino May 2012 - November 2013
ARIA Resort & Casino May 2008 - May 2010
Bellagio September 2006 - May 2008
Golden Nugget Las Vegas October 2001 - September 2006
The Mirage 1998 - 2001
Treasure Island October 1993 - 1998
Skills
Food & Beverage, Hospitality Management, Casino, Resorts, Restaurants, Fine Dining, Hospitality, Hospitality Industry, Food, Catering, Menu Development, Wine, Restaurant Management, Hotels, Pre-opening, Hotel Management, Revenue Analysis, Banquets, Micros, Menu Engineering, New Restaurant Openings, Pre-opening experience, Guest Service Management, Menu Costing, Front Office, Culinary Skills, Gaming Industry, Opening Hotels, Rooms Division, Cuisine, Event Management, Food Safety, Hiring, Culinary Management, Cost Control, Sanitation, Customer Satisfaction, Food Service, Yield Management, Recipes, Income Statement, VIP, Banquet Operations, Tourism, Casino Gaming, Cocktails, P&L, Concierge Services, Property Management..., Food Cost Management
Education
Johnson and Wales University 1989 — 1993
Bachelor of Science, Hospitality Management
Treasure Island Hotel & Casino March 2014 - Present
Luxor and Excalibur October 2011 - August 2013
Mario Barth's King Ink at The Mirage July 2011 - October 2011
AME Entertainment August 2001 - October 2011
BB King's Blues Club November 2010 - June 2011
The Mirage April 1997 - October 2010
Beau Rivage 2000 - 2001
Beau Rivage 1999 - 2000
Beau Rivage 1998 - 1999
The Mirage 1997 - 1998
Skills
Banquets, Budgets, Catering, Convention Services, Corporate Events, Customer Satisfaction, Entertainment, Event Management, Event Planning, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Management, Marketing, Meeting Planning, Menu Development, Pre-opening, Resorts, Restaurants, Revenue Analysis, Sales, Sales Management, Training
Education
Orange Coast College
Accounting/Business
The Mirage June 2013 - Present
Securitas February 2013 - May 2013
Buckner International August 2011 - December 2012
Four Seasons Landscaping September 2011 - September 2012
Las Vegas Metropolitan Police Department May 2012 - August 2012
Cornerstone Christian Fellowship May 2010 - August 2012
Bon Appetit August 2010 - May 2011
Star Nursery May 2010 - August 2010
Superior Cable Systems November 2009 - December 2009
7-Eleven June 2000 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop
Education
LeTourneau University 2008 — 2012
Bachelor of Science (BS), Psychology
Coffee Commissary August 2015 - Present
The Mirage February 2014 - October 2014
DoctorBase September 2013 - January 2014
English Opens Doors, Chile March 2013 - July 2013
Nopalito Restaurant August 2012 - January 2013
Remedy Acupuncture Clinic September 2011 - December 2011
Skills
Editing, Spanish, Public Speaking, Marketing, English, Video, Teaching, Tutoring, Research, Community Outreach, Curriculum Design, Curriculum Development, Classroom, Lesson Planning, PowerPoint, Social Media, Microsoft Office
Education
Yo San University of Traditional Chinese Medicine 2015 — 2019
MATCM
San Francisco State University 2007 — 2010
Bachelor of Arts (B.A.), Anthropology
University of Virginia 2009 — 2009
Semester at Sea Study Abroad
The Mirage October 2013 - Present
The Mirage April 2013 - October 2013
Your Training Team 2008 - June 2013
Express 2008 - 2009
HSBC 2006 - 2008
HSBC 2004 - 2006
HSBC 2000 - 2004
West Marine 1999 - 2000
CompUSA September 1998 - November 1999
CompUSA 1997 - 1998
Skills
Competency Mapping, Behavioral Training, Training Skills, Business Networking, Business Management, Process Improvement, Innovation, Performance Management, Organizational..., Team Building, Team Leadership, Training & Development, Employee Engagement, Technical Training, Training Delivery, Software Training, Staff Training, Leadership Development, Onboarding, New Hire Training, New Hire Orientation, Sales Trainings, Experiential Learning, Learning Management, Performance Metrics, ROI development, Instructional Design, Building Relationships, Client Development, Client Engagement, Strategic Thinking, turning strategy to..., Creative Problem Solving, Creative Thinking, Outgoing, Talent Management, Large Group Facilitation, Action, Strategy, Training, Management, Workshop Facilitation, Employee Training, Sales, Human Resources, New Hire Orientations, Leadership, Change Management, Coaching, Employee Relations
Education
Texas Tech University 1992 — 1996
BA, Communication Studies
Martin High School 1989 — 1992
Diploma
Station Casinos, LLC August 2014 - Present
Station Casinos, LLC June 2012 - August 2014
Montage Hotels & Resorts August 2011 - January 2012
Wynn Las Vegas December 2004 - February 2011
The Mirage December 2002 - December 2004
Bellagio December 1999 - December 2002
Skills
Hospitality Management, Resorts, Hotels, Hospitality Industry, Hospitality, Hotel Management, Revenue Analysis, Pre-opening, Food & Beverage, Micros, Front Office, Property Management..., Opera, Casino, Rooms Division, Guest Service Management, Opening Hotels, Pre-opening experience, VIP, Guest Recovery, Hiring, Employee Training, Fine Dining, Yield Management, Banquets, Customer Satisfaction
Education
University of Nevada-Las Vegas 2000 — 2002
Hospitality Management
Southern Illinois University, Carbondale 1998 — 2000
Hotel & Restaurant Management
Archbishop Murphy High School May 2012 - Present
Archbishop Murphy High School August 2011 - May 2012
Archbishop Murphy High School August 2010 - August 2011
Bishop Manogue Catholic High School August 2001 - June 2010
Bank of America September 2000 - January 2002
Bellagio February 1999 - August 2000
The Mirage May 1997 - January 1999
Skills
National Certification..., Event Planning, Fundraising, Stewardship, Youth Ministry, Public Speaking, Religious Education, Leadership, Non-profits, Student Ministry, Church Events, Community Outreach, Nonprofits, Campus Ministry, Volunteer Management, Staff Development, Retreats, Teaching, Budgets, Program Management, Strategic Planning, Team Building, Customer Service, Program Development, Grant Writing
Education
St. Joseph's College (ME)
Master of Education (M.Ed.), Catholic School Leadership
University of Nevada-Reno
The Mirage January 2012 - Present
Bellagio October 2009 - February 2012
MGM MIRAGE January 2008 - October 2009
MGM Resorts International 2008 - October 2009
NYCDOE and CCSD 2003 - 2008
The Leverage Group 2000 - 2002
Sesame Workshop 1998 - 2000
Skills
Budgets, Customer Satisfaction, Customer Service, Employee Relations, Employee Training, Event Management, Event Planning, Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Marketing, Public Speaking, Recruiting, Resorts, Training
Education
Mercy College 2003 — 2005
MS, Education
Saint Joseph's University 1994 — 1998
BS, Psychology
The Mirage March 2014 - Present
Tom Collicchio Heritage steak May 2013 - March 2014
Villa services at the Mirage May 2012 - May 2013
Black Mountain Grill February 2010 - May 2012
Skills
Hospitality Management, Hospitality Industry, Event Planning, Employee Training, Hospitality, Food & Beverage, Menu Costing, Customer Service, Chef, Banquets, Restaurants, Food, Fine Dining, Catering, Menu Development, Restaurant Management
Education
Le Cordon Bleu College of Culinary Arts-Las Vegas 2005 — 2006
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
The Ritz-Carlton, Los Angeles and JW Marriott Los Angeles L.A. LIVE June 2015 - Present
The Light Group April 2012 - May 2015
Hard Rock Hotel and Casino Las Vegas May 2011 - April 2012
The Mirage 2007 - 2011
Skills
Strategic Human..., Labor Relations, Organizational Culture, Organizational..., Employee Engagement, Organizational..., Compensation & Benefits, Hospitality
Education
The University of Southern Mississippi 1991 — 1993
Human Resources
Mississippi Gulf Coast Community College 1990 — 1991
Associate's Degree, Business Administration and Management, General
University of Mississippi 1989 — 1990
The Mirage May 2010 - Present
Flamingo Hotel & Casino Resort September 1992 - November 2009
Epicurien Feast March 1987 - August 1992
Skills
Hotels, Hospitality, Hospitality Management, Resorts, Hospitality Industry, Hotel Management, Food & Beverage, Banquets, Revenue Analysis, Front Office, Pre-opening, Restaurants, Catering, Micros, Menu Development, Chef, MICROS
Education
Orange Coast College 1983 — 1985
Bachelor's degree, Culinary Arts/Chef Training
estancia high school 1983 1979 — 1983
high school, General Studies
The Mirage August 2015 - Present
The Mirage May 2015 - August 2015
The Mirage October 2014 - May 2015
The Mirage March 2010 - October 2014
The Mirage November 2009 - March 2010
The Renaissance Hotel Las Vegas August 2007 - November 2009
Education
Ohio University 1999 — 2002
Bachelor's degree, Communication and Media Studies
The Cosmopolitan of Las Vegas July 2010 - Present
The Mirage May 2005 - July 2010
The Venetian December 1998 - May 2005
Monte Carlo Resort & Casino April 1996 - December 1998
Golden Nugget Las Vegas September 1993 - April 1996
Primm Valley Resort April 1990 - August 1993
Sands Hotel & Casino May 1985 - March 1990
Skills
Customer Service, Customer Satisfaction, Gaming Industry, Hospitality Industry, Gaming, Computer Hardware, Budgets, Casino, Resorts, Casino Gaming, Team Building, Hospitality, Food & Beverage, VIP, Hospitality Management, Hotels
Education
CCSN las vegas 2008 — 2009
Cisco certified network associate, completed
Pennco Tech-Blackwood 1984 — 1985
certificate of completion, Electrical and Electronics Engineering, 84
west philadelphia catholic high school 1972 — 1976
PASSIONATE ARTS January 2003 - Present
The Mirage May 2007 - May 2007
Utah Jazz October 1999 - January 2003
Skills
Abstract Paintings, Graphite Drawing, Portraits, Graphic Design, Logo Design, Pen & Ink Renderings, Video, Creative Writing, Adobe Creative Suite, Mixed Media, Photography, Creative Direction, Digital Illustration, Editing, Social Media, Illustration, Web Design, Corporate Identity, Social Networking, Visual Arts, Sculpture, Illustrator, Advertising, Photoshop, Video Production, Oil Painting, Books, Brand Development, Blogging, Printmaking, Digital Art
Education
Utah State University 1996 — 1998
Bachelor of Fine Arts (B.F.A.), Graphic Design
Salt Lake Community College 1993 — 1995
Associate of Science (A.S.), General Studies
Palms Casino Resort September 2015 - Present
The Mirage March 2014 - September 2015
Hyatt Regency May 2013 - August 2013
The Mirage December 2009 - May 2012
HALF MOON May 2009 - August 2009
US Army December 2002 - December 2008
Skills
Interpersonal Skill, Exceptional Listener, Close Attention to..., Front Office, Time Management, People Skills, Customer Service, Hospitality Management, Hospitality, Management, Hospitality Industry, Resorts, Restaurants
Education
UNLV 2009 — 2013
Bachelor of Science, Hospitality Administration/Management
Graceland University 2005 — 2009
Parks, Recreation and Leisure Facilities Management
Fairmont Scottsdale Princess January 2015 - Present
Fairmont Scottsdale Princess November 2012 - January 2015
Joel Robuchon's L'Atelier in MGM Grand Hotel & Casino Las Vegas June 2012 - November 2012
Sea Island Company May 2010 - June 2012
The Mirage July 2009 - April 2010
Mandalay Bay Resort & Casino December 2006 - June 2009
Skills
Culinary Skills, Recipes, Menu Development, Pastry, Fine Dining
Education
Johnson and Wales University 2001 — 2003
Associates, Baking and Pastry Arts/Baker/Pastry Chef
Keller Williams Real Estate January 2013 - Present
Wynn Las Vegas January 2011 - June 2012
The Mirage January 2006 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Budgets, Event Planning, Customer Satisfaction, Foreclosures, First Time Home Buyers, Hospitality, Investment Properties, Process Scheduler, Real Estate Transactions, REO, Sellers, Referrals, Time Management, Short Sales
Education
The University of Akron
SLS Las Vegas March 2014 - Present
Korbel July 2013 - March 2014
Randstad Financial & Professional August 2012 - February 2013
Cannery Casino Resorts April 2011 - August 2012
CompuPay October 2011 - June 2012
MGM Resorts International October 2008 - September 2009
The Mirage October 2006 - October 2008
Concentra June 2002 - August 2005
Skills
Payroll, Employee Relations, Human Resources, Leadership, Resorts, Budgets, Hospitality, Hospitality Industry, Outlook, Customer Service, Microsoft Excel, Training, Hiring, Microsoft Office, Team Building, Hotels, Time Management, Microsoft Word, Employee Training
Education
The Bryman College 2002 — 2002
Vallejo high 1999 — 2000
Pala-Tech Laboratories January 2010 - June 2014
Fort Dodge Animal Health January 2000 - November 2009
Fort Dodge Animal Health January 2000 - January 2009
Fort Dodge Animal Health January 2000 - January 2003
Marineland of Canada August 1994 - December 1999
The Mirage June 1990 - June 1994
Aquarium of Niagara Falls 1980 - 1990
Skills
Microsoft Excel, Sales, Access, PowerPoint, Sales Operations, Siebel, Microsoft Word, Strategic Planning, Veterinary Medicine, Selling, Program Management, Management, Project Planning, Social Media, Pharmaceutical Sales, Training, Event Planning, Product Development, Pharmaceutical Industry, Data Analysis, Veterinary, Sales Force Development, Account Management, Sales Management, Customer Service, Marketing Strategy, Marketing, New Business Development, Vaccines, Market Planning, Team Building, Product Launch, Sales Process, Leadership, Sales Effectiveness, Key Account Management
Education
Empire State College 1987 — 1989
BS, Zoology, Animal Management
State University of New York Empire State College 1987 — 1989
BS, Wildlife Management, Zoology
Niagara County Community College 1986 — 1987
Associate Degree, Wildlife Management
Niagara County Community College 1985 — 1987
AAS, Wildlife Management, Zoology
State University of New York College at Buffalo 1984 — 1985
Zoology
Harrah's Las Vegas September 2014 - July 2015
The Mirage June 2014 - August 2014
Coca-Cola Enterprises October 2013 - May 2014
UMass Athletic Department October 2011 - May 2014
Hyatt Boston Harbor June 2013 - August 2013
Walt Disney World Swan and Dolphin June 2012 - August 2012
Dominos Pizza Enterprises May 2010 - January 2012
Skills
Customer Service, PowerPoint, Word, Excel, Teamwork, Social Media, Time Management, Mathematics, Hospitality, Organization, Leadership, Food Service, Microsoft Word, Restaurants, Facebook, Food & Beverage, Social Networking, Event Planning, Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 2010 — 2014
Bachelor of Business Administration (B.B.A.); Bachelor of Science, Marketing; Hospitality and Tourism Management
Fairmont Chicago, Millennium Park August 2014 - Present
Hyatt Hotels Corporation December 2013 - August 2014
The Mirage June 2012 - October 2013
JW Marriott Hotel and Marriott Executive Apartments January 2012 - June 2012
Fairfield Inn January 2010 - January 2012
Skills
Hotels, Hotel Management, Resorts, Hospitality, Hospitality Management, Hospitality Industry, Front Office, Property Management..., Customer Service, Conflict Resolution, Time Management, Organization, Team Leadership, Concierge Services, Management, Rooms Division, Training
Education
Northern Arizona University 2009 — 2012
Bachelor of Science, Hotel and Restaurant Management, 4.0
Avis Budget Group November 2014 - Present
MGM Resorts International November 2013 - November 2014
MGM Resorts International February 2013 - November 2013
MGM Resorts International June 2012 - February 2013
The Mirage May 2011 - August 2011
Coca-Cola Enterprises April 2010 - August 2010
Skills
Marketing, Hospitality, Loyalty Marketing, Resorts, Strategic Partnerships, Sponsorship Relations, Marketing Research, Strategic Planning, Hotels, Email Marketing, Direct Marketing, Management, Social Media Marketing, Marketing Strategy, Social Media, Event Management, Customer Service, Leadership, Event Planning
Education
Grand Valley State University 2007 — 2011
BBA, Marketing
Bon Appetit May 2015 - Present
Bon Appetit August 2014 - Present
ARAMARK 2012 - Present
Basil Creations March 2011 - November 2013
ST.REGIS September 2009 - June 2012
Almaharah Seafood October 2008 - September 2009
The Mirage March 2007 - October 2008
Caesars Palace November 2005 - April 2008
Norwegian Cruise Line March 2004 - November 2005
Bottom Line September 2001 - March 2004
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, English, Budgets, Outlook, Research, Windows, Negotiation, Strategic Planning, Photoshop, Public Speaking, Food, Catering
Education
Hocking College 1997 — 1999
Associate's degree Dual, Culinary Arts/Chef Training
Hocking College 1997 — 1999
Dual Ass. Degree
The Mirage February 2010 - Present
Treasure Island Hotel & Casino 2009 - 2010
Luxor Las Vegas 2008 - 2009
Rio All Suites Hotel and Casino January 2007 - September 2008
Rhythm City Casino September 2001 - January 2007
Skills
Reliable, High Energy Level, Always Willing to Learn, People Skills, Organizational..., Communication Skills, Higher Education, VIP, Casino, Casino Gaming, Hospitality, Gaming Industry, Hotels, Marketing, Gaming, Resorts, Poker, Direct Mail, Database Marketing, Loyalty Programs, Player Development, Loyalty Marketing, Concierge Services, Hospitality Management, VIP Services, Guest Service Management, Hospitality Industry, Nightlife, Online Gambling, Relationship Marketing, Online Gaming, Hotel Management
Education
Illinois State University
BS, Broadcast Journalism
J.D. Darnall High School 1992 — 1996
Wells Fargo July 2015 - Present
Wells Fargo May 2014 - August 2014
The Mirage December 2010 - July 2013
The Mirage December 2009 - December 2010
MGM Grand April 2007 - December 2009
MGM Grand March 2006 - April 2007
MGM Grand September 2005 - March 2006
Skills
Hotels, Front Office, Resorts, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Revenue Analysis, Pre-opening, Property Management..., Customer Service, Micros, Rooms Division, Food & Beverage, Tourism, Guest Service Management, Opening Hotels, Yield Management, Casino, Catering, Restaurants, Banquets, Menu Development, Restaurant Management, Concierge Services, Convention Services, Meeting Planning, Six Sigma
Education
Emory University - Goizueta Business School 2013 — 2015
Master of Business Administration (MBA), Concentrations in Finance and Real Estate
Muhlenberg College 2001 — 2005
B.A., Double Major: Business Administration (Managerial Finance Concentration) and Political Science
Simsbury High School 1997 — 2001
The Mirage 1993 - 2007
Skills
Hospitality Industry, Hospitality, Employee Relations, Human Resources, Customer Service, Training, Employee Training, Event Planning, Recruiting, Hospitality Management, Resorts, Team Building, Interpersonal..., Human Behavior, Multicultural..., Cultural Diversity
Education
Northern Arizona University 2008 — 2012
Master's degree, Human Relations, Phi Kappa Phi
St. Luke's Hospital July 2004 - Present
The Gateway Hotel and Conference Center 2001 - 2004
The Mirage June 2001 - August 2001
Skills
Computer Proficiency, Note Taking, Telephone Reception, Patient Advocacy, Project Management, Appointment Scheduling, Medical Terminology
Education
Iowa State University 2001 — 2004
Bachelor of Science (B.S.), Sociology
Aristocrat January 2014 - Present
Allegiant Air April 2012 - January 2014
Robert Half Finance & Accounting July 2002 - April 2012
The Mirage December 2000 - July 2002
PMA Capital June 2000 - November 2000
Skills
Financial Analysis, Accounting, Bookkeeping, Business Analysis, Marketing Strategy, Business Development, Sales Management, Databases, Time Management, Finance, Vendor Management, Technical Recruiting, Email Marketing, Access, Oracle, Windows, SharePoint, SQL, PeopleSoft, Microsoft SQL Server, Unix, Training, Sourcing, Lotus Notes, IBM iSeries, Home Based Business, Team Leadership, Recruiting, Temporary Placement, Leadership, Management, Staffing Services, Internet Recruiting, Applicant Tracking..., Strategy, CRM, SDLC, Interviews, Budgets, Talent Acquisition, Human Resources, Hiring, Forecasting, Marketing, Temporary Staffing, Analysis, Onboarding, Team Building, Sales, Microsoft Office
Education
Radford University 1998 — 2001
Bachelor's degree, Finance
University of Phoenix
Master of Education (M.Ed.), Education
Army National Guard October 2008 - Present
David Saxe Productions August 2012 - July 2013
Findlay Kia March 2012 - August 2012
The Mirage July 2011 - November 2011
Sony Online Entertainment January 2011 - March 2011
Dynamic Industries September 2009 - September 2010
CALIFORNIA THEMES September 2004 - September 2010
Evergreen Chinese School September 2004 - June 2007
Skills
Social Media Marketing, Customer Service, Sales, Microsoft Office, Phone Etiquette, Cash Register, Retail Sales, Computer Proficiency, Customer Oriented, Digital Marketing, Online Marketing, Online Research, Mentoring, Critical Thinking, Team Leadership, Project Planning
Education
El Camino College 2006 — 2009
None, Psychology, Business
Torrance High School 2002 — 2006
High School Diploma
Kaplan University
Psychology
The Mirage March 2014 - Present
JW Floor Covering February 2013 - December 2013
Ark Las Vegas August 2012 - December 2012
Hotel Parque Central,Hav,Cuba September 2000 - August 2011
Hotel Parque Central September 2000 - August 2011
Skills
Budgets, Microsoft Excel, Project Management, Customer Service, Retail, Sales, Construction Management, Construction, Contractors, Value Engineering
Education
The Art Institute of Las Vegas 2013 — 2014
Associate's degree, Culinary Arts and Related Services
Escuela de Altos Estudios de Hoteleria y Turismo 2001 — 2001
Chef in International Cuisine, Culinary Arts/Chef Training
Saul Delgado Duarte,Hav,Cuba 1988 — 1991
High School Diploma, Bachiller
Golden Nugget Hotel & Casino March 2008 - Present
Golden Nugget Hotel & Casino October 1998 - March 2008
Treasure Island Hotel & Casino October 1993 - October 1998
The Mirage December 1989 - October 1993
Skills
Gambling, Casino, Surveillance, Poker, Resorts, Blackjack, Gaming, CCTV, Private Investigations, Gaming Industry, Security Management, Casino Gaming, Hotels, VIP, Hospitality, Investigation, Budgets, Asset Protection, Security, Physical Security, Process Scheduler
Education
University of Nevada-Las Vegas 1984 — 1986
Southwest Missouri State University 1983 — 1984
Hughes Network Systems January 2013 - Present
Aria Resort & Casino January 2012 - December 2012
The Mirage March 2011 - December 2011
FLO TV Incorporated, subsidiary of Qualcomm October 2006 - November 2010
KGTV - McGraw-Hill Broadcasting 2000 - October 2006
KGTV - McGraw-Hill Broadcasting 2003 - 2006
Skills
Satellite Systems, SNMP, VSAT, Video over IP, Fiber Optics, MPEG, Satellite Communications, DVB, Satellite, SATCOM, Optics, JPEG, MPEG2, Fiber, Transmission, Microwave, Conditional Access, Broadcast, Telecommunications, Video, TCP/IP, Troubleshooting, Engineering, Digital TV, Television, Broadcast Television, Microsoft Office, Switches, VoIP, RF, Ethernet, Broadband, Integration, Windows, Computer Hardware, Team Building, Electronics, Cabling, Systems Engineering, Customer Relations, Testing, Team Leadership, Supervisory Skills, Broadcast Engineering, VOD, Streaming Media, Customer Service, HD Video, Digital Video
Education
Radford University 1995 — 1999
BS, Media Studies
The Mirage January 2015 - Present
The Mirage May 2012 - December 2014
MGM Resorts International 2011 - May 2012
The Willard InterContinental Hotel October 2010 - April 2011
The Venetian February 2002 - February 2011
The Farrington Group January 2005 - March 2006
BEST Agency September 1999 - February 2002
Skills
Special Events, Food & Beverage, Event Management, Entertainment, Corporate Events, Conference Coordination, Convention Services, Catering, Entertainment Management, Trade Shows, Marketing, Hospitality, Hotels, Advertising, Resorts, Wedding Planning, Meeting Planning, Casino, Public Relations, Hospitality Management, Theatre, Event Planning, Parties, Sales, Live Events, Management, Hospitality Industry, Banquets, Fundraising, Hotel Management, Tourism, Revenue Analysis, Menu Development, Restaurants, Creative Direction, Private Events
Education
University of Nevada-Las Vegas 1998 — 2000
MFA Program, Theater Performance
The Catholic University of America 1994 — 1998
BM, Theater Performance/Theater Administration
The Mirage August 2011 - May 2014
The M Resort January 2009 - August 2011
Wolfgang Puck's Postrio restaurant, Venetian resort November 2006 - January 2009
Sensi restaurant, Bellagio January 2005 - November 2006
Eatzi's Market and Bakery January 2000 - January 2005
White Rose Inn January 1994 - January 2000
Tuttaposto restaurant January 1992 - January 1994
Charlie Trotter's January 1991 - January 1992
Intercontinental Hotel, Chicago January 1990 - January 1991
Ritz Carlton Hotel January 1988 - January 1991
Skills
Cake Decorating, Pastry, Food Service, Chef, Menu Development, Chocolate, Bakery, Cuisine, Sauces, Sanitation, Cakes, Desserts, Sugar, Catering, Wedding Cakes, Culinary Skills, Restaurants, Recipes, Cooking, Hiring
Education
Kendall College 1986 — 1988
Associate, Cullinary
Loyola University Chicago 1983 — 1987
T.F. South HS
Rosewood Hotels & Resorts September 2013 - Present
The Mirage June 2012 - August 2013
Mark Hopkins InterContinental Hotel April 2011 - June 2012
Hollywood Roosevelt Hotel February 2010 - April 2011
InterContinental Hotels Group March 2009 - November 2009
Miami Intercontinental Hotel 2005 - 2009
InterContinental Hotel Boston 2008 - 2008
CRMS - student ( David ) 2004 - 2008
InterContinental Hotel Mark Hopkins 2004 - 2005
InterContinental Hotel Mark Hopkins 2000 - 2003
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Pre-opening, Banquets, Hotel Management, Convention Services, Catering, Revenue Analysis, Restaurant Management, Restaurants, Opera, Culinary Skills, Wine, Food & Beverage, Micros, Tourism, Food, Event Management, Menu Development, Purchasing, Resorts, Fine Dining, Yield Management, Leadership
Education
Skyline College 1989 — 1990
Electives
Philippine Christian University 1983 — 1986
Business Administration
MGM MIRAGE October 2007 - November 2008
MGM MIRAGE February 2004 - October 2007
The Mirage August 2002 - February 2004
KUAM-TV June 1999 - August 1999
Skills
Advertising, Social Media, Event Management, Event Planning, Photoshop, Editing, Customer Service, Fundraising, InDesign
Education
Grand Canyon University 2010 — 2013
MA, Education
Seattle University 1998 — 2002
B.A. in Mass Communications with an emphasis in Public Relations, Minor in English
The Mirage October 2014 - Present
Manheim November 2006 - October 2014
Lease Corporation of America June 1999 - October 2006
Skills
Journeyman Electrician..., Accounting, Finance, Microsoft Excel, Great Plains Software, Auditing, Accounts Payable, General Ledger, Oracle, Accounts Receivable, Management, PeopleSoft, Account Reconciliation, IBM iSeries, Excel, AS400, Great Plains
Education
Lake Superior State University 1995 — 1999
Accounting, Accounting
Tiger World February 2012 - Present
MGM 2010 - 2011
The Mirage 2010 - 2010
The Butterfly Project 2007 - 2009
Predators In Action January 2007 - November 2007
F 2004 - 2007
Skills
Animal Science, Animal Care, Animal Behavior, Animal Husbandry, Public Speaking, Microsoft Office, Customer Service, Social Media, Strategic Planning, Management, Social Networking, Sales, Research, Wildlife, Nonprofits, Leadership, Community Outreach, Ecology
Education
Moorpark College 2007 — 2009
Exotic Animal Training & Management
Kalamazoo Valley Community College 2005 — 2007
Gobles High School 2003 — 2007
High School Diploma
Digital Media Academy June 2015 - July 2015
United States Senate December 2012 - December 2013
The Mirage June 2012 - December 2012
George Washington University January 2012 - May 2012
Luxor Las Vegas May 2011 - August 2011
Excalibur Hotel & Casino April 2011 - August 2011
Buddha's Light International May 2006 - August 2008
Skills
Crowdsourcing, Cloud Computing, Secretarial Skills, Leadership, Accounts Payable, Lifeguarding, Buddhism, Psychology, Latin America, Africa, French, Spanish, Korean, Swahili, International Relations, Political Science, Political Campaigns, Economics, Microsoft Excel, Microsoft Word, Social Media, Social Networking, Entertainment Industry, English Literature, Cinematography, Robotics, Report Writing, Creative Writing, Poetry, Hispanic, African American Studies, Cognitive Psychology, Cultural Anthropology, Conflict Resolution, Security, Scholarly Research, Business Planning, Managing Database, Compilation, Mechanics, Pneumatics, Electronics, Data Analysis, Data Entry, Journalism, Analysis, First Aid, Discussion Facilitation, Customer Service, Microeconomics
Education
The George Washington University 2008 — 2014
Bachelor's Degree, International Relations and Affairs
Valley High School, Las Vegas 2004 — 2008
The Mirage February 2015 - Present
Marriott International March 2011 - January 2015
Marriott International February 2010 - March 2011
Marriott International May 2007 - February 2010
LaSalle Bank July 2004 - May 2007
Skills
Banquets, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Catering, Front Office, Convention Services, Restaurant Management, Banquet Operations, Event Management, Leadership, Training, Food, Hotel Management, Property Management..., Event Planning, Food, Meeting Planning
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Oakland Community College 2007 — 2011
Associate of Science (A.S.), Business Administration and Management, General
SLS Las Vegas August 2014 - Present
Abuan Gaming LLC February 2008 - Present
M Resort February 2009 - July 2014
The Mirage September 2004 - February 2008
Treasure Island Las Vegas July 1996 - September 2004
The Mirage April 1995 - July 1996
Vacation Village Hotel and Casino February 1994 - April 1995
Philippine Amusement and Gaming Corporation April 1986 - February 1993
Skills
Casino, Gaming, Gambling, Hospitality, Gaming Industry, Supervisory Skills, Poker, Surveillance, Resorts, Leadership, Online Gambling, Hotels, Hospitality Industry, Food & Beverage, Casino Gaming, Operations Management, Hospitality Management, Loyalty Programs, Online Gaming, Marketing, Process Scheduler, Pre-opening, VIP, Revenue Analysis, Database Marketing, Hotel Management, Micros, Affiliate Management, Restaurants, Budgets, Guest Service Management, P&L, Team Building, Yield Management
Education
Holy Angel University 1981 — 1985
B.S. Management and Industrial Engineering, Industrial Management
Mapua Institute of Technology 1980 — 1981
B.S. Management and Industrial Engineering, Industrial Management
ARC of Essex County January 2010 - Present
Bellagio Hotel and Casino July 2005 - May 2009
The Mirage January 2003 - July 2005
Skills
Event Planning, Marketing Management, Marketing Communications
Education
North Idaho College
Astrum Hearing November 2001 - Present
The Mirage April 2001 - September 2001
Harrah's Laughlin & Kansas City August 1997 - November 2000
Skills
Hearing Aids, Customer Service, Hearing Aid Dispensing, Disciplinary Hearings, Hearing Tests, Online Advertising, Hotels, Casino, Tourism, Entertainment, Advertising, Project Planning
Education
Spokane Falls Community College 2014 — 2016
A.A.S. degree, Hearing Instrument Specialist program
Laughlin High School 1994 — 1997
The Mirage July 2014 - Present
Skills
Digital Marketing, Social Media, Social Media Marketing, Video Production, Interactive Marketing, Email Marketing, Direct Marketing, Marketing Strategy, Mobile Marketing, Online Advertising, Photography, Video Editing, Digital Media, Facebook, Brand Development, Marketing, Web Marketing, Online Marketing, Internet Strategy, Internet Media, Graphic Design, Internet Marketing, Twitter
Education
University of Nevada-Las Vegas 2002 — 2005
BSBA MIS, Management Information Systems
Full Sail University 2010 — 2011
Master of Fine Arts, Media Design
The Mirage April 2013 - Present
New York-New York Hotel & Casino April 2010 - April 2013
New York - New York Hotel & Casino May 2007 - April 2010
Paris / Bally's Las Vegas July 2004 - April 2007
Paris Las Vegas July 2003 - July 2004
Caesars Entertainment July 2002 - July 2003
Skills
Employee Relations, Labor Relations, Employee Engagement, Onboarding, Recruiting, Succession Planning, Talent Management, Deferred Compensation, Organizational..., Leadership Development, HRIS, Casino, Leadership, Training, Strategic Planning, Policy, Employee Training, Conflict Resolution, Hiring, FMLA, Benefits Administration, Personnel Management, Payroll, Employee Benefits, Hospitality, Human Resources, Workforce Planning, New Hire Orientations, Team Building, Interviews, Performance Management, HR Policies, Talent Acquisition, Employee Handbooks, Coaching, College Recruiting, Applicant Tracking..., Union Avoidance, Organizational..., Employee Recognition, Employment Law, Job Descriptions, SPHR, Career Development, HR Consulting, Union, Organizational Design, Compensation & Benefit, EEO
Education
Georgetown University 1996 — 2000
Bachelor of Science, Business Administration
Georgetown University - The McDonough School of Business 1996 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
MGM National Harbor August 2015 - Present
MGM Resorts International January 2015 - Present
Mandalay Bay Resort and Casino January 2014 - January 2015
Mandalay Bay August 2011 - January 2014
The Mirage July 2009 - August 2011
The Mirage January 2007 - July 2009
Skills
Event Planning, Management, Payroll, Employee Benefits, Leadership, Employee Engagement, Event Management, Hospitality, Employee Relations, Corporate Events, Marketing, Leadership Development, Internal Communications, Social Media Marketing, Budgets, Integrated Marketing, Recruiting, Training, Strategy, Organizational..., Human Resources, Team Building, Coaching, Public Relations, Onboarding, Social Media, Interviews, Strategic Planning, Performance Management, Time Management, Employee Training, Talent Management, Hiring, Editing, Customer Service, Casino, Marketing Communications, Hospitality Management, Hotels, Hospitality Industry, Resorts, Personnel Management, Hotel Management
Education
Penn State University 2001 — 2005
Bachelor's Degree, Communication, Journalism, and Related Programs
In transition 2015 - Present
Barrett-Jackson Auction Company September 2008 - September 2015
Amegy Bank January 2014 - January 2015
Amegy Bank January 2013 - January 2014
Amegy Bank April 2012 - January 2013
Amegy Bank January 2012 - April 2012
The Mirage November 2009 - March 2011
The Mirage July 2008 - November 2009
The Mirage August 2001 - July 2008
Bellagio September 1998 - August 2001
Skills
Dept Operations..., Data Analysis, Complaint Handling &..., Customer Service..., Front-End Supervision, Customer Satisfaction, Teambuilding & Training, Liability-Reduction, Cash Flow Forecasting, Excel Formulas, Spreadsheet Design, Document Design, Project Planning, Project Coordination, Mechanical, Excel, Cash Handling, Business Management, Supervisory Skills, Team Building, Operations Management, Word, Customer Service, Outlook, Microsoft Office, Problem Solving, Research, Inventory Management, Scheduling, Hiring, Process Improvement, Teamwork, Team Leadership, Mentoring, Telephone Skills, Planning, Documentation, Analysis, Change Management, Spreadsheets, Forecasting, Compliance, Inventory Control, Data Entry, Conflict Resolution, Microsoft Excel, Microsoft Word, Management, Process Scheduler, Software Documentation
Education
MGM University 2001 — 2011
Business Administration, Management and Operations
James Monroe 1975 — 1977
Diploma, Industrial Education
Nevada State College
Business
Service En-novate, LLC July 2006 - Present
George Washington Univ., UNLV - Las Vegas & Singapore, TISOH September 2009 - Present
George Washington University September 2012 - May 2014
Prentice Hall May 2012 - September 2012
Wynn Las Vegas January 2004 - June 2006
Douglas Realty October 2001 - January 2004
Caesars Entertainment Corporation June 2000 - September 2001
The Mirage April 1999 - June 2000
Bellagio January 1998 - April 1999
Skills
Hotels, Customer Service..., Strategic Human..., Process Efficiency, Performance Measurement, New Business Development, Leadership, Customer Service, Casino, Revenue Analysis, Operations Management, Revenue Enhancement, Customer Service..., Large Scale Change..., International Business..., Union Negotiations, Global Customer Service, Services Marketing, Customer Service..., Cross-functional Team..., Employment, Guest Lecturing, Fortune 500 Account..., Large Scale Development, Forbes & AAA Property..., Entertainment Industry, Customer Satisfaction, Executive Management, Negotiation, Competitive Analysis, Public Relations, Program Management, Business Strategy, Hospitality, Events
Education
Harvard Kennedy School of Government
Executive Education, Leadership Series
The George Washington University 2012 — 2013
World Executive Master of Business Administration (M.B.A.), International Business, Valedictorian
University of Nevada-Las Vegas
Bachelor of Science in Hotel Administration, Special concentration: event & entertainment management; Minor in stage management., magna cum laude
The Mirage July 2002 - Present
Star Nursery June 1999 - July 2002
MAD Painting and Landscape June 1998 - June 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Nevada State College
Humane Pennsylvania September 2015 - Present
Humane Pennsylvania 2012 - 2015
Wynn Las Vegas 2011 - 2012
The Mirage 2009 - 2011
Skills
Advertising, Event Management, Trade Shows, Nonprofits, Creative Direction, Event Planning, Newsletters, Meeting Planning, Management, Fundraising, Sponsorship, Social Media Marketing, Hospitality, Live Events, Entertainment
Education
University of Nevada-Las Vegas 2004 — 2008
Bachelor of Arts (B.A.), Meeting and Event Planning
Temple University
Wedding Planning & Consulting Certification
Hertz January 2015 - Present
The Mirage June 2013 - November 2014
The Mirage October 2011 - June 2013
Loews Hotels April 2010 - March 2011
Wynn Las Vegas November 2008 - April 2010
MGM Grand Hotel & Casino Las Vegas 2006 - 2008
Education
Indiana University Bloomington 2002 — 2006
Bachelor's degree, Hospitality Administration/Management
Center Grove High School
The Mirage March 2013 - Present
Aria @City Center December 2009 - March 2013
M Resort February 2009 - November 2009
The Mirage June 2005 - April 2008
Flamingo Las Vegas November 2004 - June 2005
Caesars Palace January 2004 - October 2004
Skills
Customer Service, Casino, Promotions, Public Relations, Excel, Customer Relations, Budgeting, Microsoft Office, PowerPoint, Word, Hospitality, Forecasting, Strategic Planning, Hotels, Problem Solving, Marketing Strategy, Gaming, Microsoft Word, Training, Casino Gaming, Hospitality Management, Public Speaking, Hospitality Industry, Customer Satisfaction, Social Media, Event Planning, Team Building, Resorts, Poker, Food & Beverage, VIP, Marketing, Budgets, Event Management, Process Scheduler, Gaming Industry, Management, Microsoft Excel, Coaching, Time Management, Loyalty Programs, Online Gambling, Pre-opening, Hiring, Concierge Services, Database Marketing, Restaurants, Supervisory Skills, Front Office, Revenue Analysis
Education
University of Nevada-Las Vegas 2002 — 2004
Bachelor of Arts, Hotel/Casino Administration
Indiana University Bloomington 1997 — 2001
Bachelor of Arts, Journalism
Ecolab June 2015 - Present
Hilton Worldwide January 2012 - June 2015
The Mirage February 2011 - January 2012
The Mirage December 2009 - February 2011
Monte Carlo Resort & Casino January 2008 - December 2009
Sears Holdings Corporation August 2007 - December 2007
Sheraton 2005 - 2006
The Country Club of Virginia June 2005 - August 2005
Hermitage Country Club June 2004 - August 2004
Kinloch Golf Club June 2004 - August 2004
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Resorts, Hospitality, Banquets, Revenue Analysis, Restaurants, Restaurant Management, Food, Customer Service, Food, Hotels, Menu Development, Budgets, Inventory Management, Casino, Employee Training, Team Building, Training, VIP, Food Service, Food Safety, Microsoft Office, Microsoft Excel, PowerPoint, Lodging, Sanitation, Microsoft Word, OnQ, Forecasting, Micros, Customer Satisfaction, Management, Catering, Fine Dining, Pre-opening, Guest Service Management, Property Management..., Banquet Operations, Meeting Planning, Wine, Event Management, Yield Management, P, Menu Costing, Corporate Events, Event Planning, Recipes, Hiring
Education
Michigan State University - Eli Broad School of Business 2003 — 2007
Bachelor of Arts, Hospitality Business
Michigan State University 2007 — 2007
Study Abroad Program, International Demensions of Hospitality Business
Terra Exports Global Sourcing June 2010 - Present
Prudent Kids Youth Financial Seminars January 2010 - June 2010
Tripres.com December 2007 - October 2008
The Mirage September 2005 - December 2007
The Mirage September 2004 - September 2005
Skills
Export, Marketing, Retail, Business Planning, Forecasting, Sales Management, Budget, Strategic Planning, Customer Service, Contract Negotiation, Marketing Strategy, Inventory Management, Sales, Negotiation, Purchasing, Budgets, Food, International Business, Leadership, International Sales, Sales Operations, English, Logistics, Strategy, International Trade, New Business Development, Business Strategy, Food & Beverage, Entrepreneurship
Education
University of Nevada-Las Vegas 2007 — 2009
MBA, New Venture
University of Nevada-Las Vegas 2002 — 2004
BS, Hotel Administration
State University of New York College at Plattsburgh 2000 — 2001
BS, Hotel Management
Nido de Aguilas
The Mirage June 2014 - Present
Pets For Vets - Las Vegas January 2014 - Present
University of Phoenix July 2010 - June 2014
Consumer Advocacy Group March 2009 - July 2010
Alexis Park Resort February 2008 - December 2008
WOW! Special Events December 2006 - August 2007
Ferguson Enterprises July 2004 - December 2006
Imagistics International September 2003 - July 2004
Skills
Leadership, Team Building, Customer Service, Budgets, Strategic Planning, Sales, Microsoft Office, Public Speaking, Microsoft Excel, Event Planning, Financial Analysis, Team Leadership, Marketing, Sales Operations, Event Management, Marketing Strategy, Sales Management, Leadership Development, New Business Development, Training, Fundraising, Time Management, PowerPoint, Insurance, Management, Sales Presentations, Recruiting, Operations Management, Microsoft Word, Social Media, Inventory Management, Public Relations, Account Management, Business Development, Direct Sales, Contract Negotiation, Negotiation, Project Management, Cold Calling, Coaching, Forecasting, Analysis
Education
University of Phoenix 2011 — 2013
MS/Psychology, Psychology
The Citadel 1999 — 2003
B.S., Business Administration
The Mirage July 2015 - Present
New York-New York Hotel & Casino May 2013 - July 2015
New York-New York Hotel & Casino February 2006 - May 2013
New York-New York Hotel & Casino September 2004 - January 2006
Caesars Palace January 2002 - September 2004
Park Place Entertainment August 2000 - January 2002
The Mirage November 1996 - August 2000
The Mirage November 1994 - November 1996
Golden Nugget Las Vegas January 1993 - November 1994
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Resorts, Hotel Management, Revenue Analysis, Food & Beverage, Casino, Catering, Pre-opening, Meeting Planning, Forecasting, Budgets, Banquets, Sales, Convention Services, Leisure, Management, Incentive Travel, Incentives, Tourism, Corporate Events, Customer Satisfaction, Event Planning, Yield Management, Trade Shows, Event Management, Business Travel, Hotel Booking, Strategic Planning, Lodging, Negotiation, Destination Marketing, Gaming Industry, Leadership
Education
University of Nevada-Las Vegas 1989 — 1992
Degree: Bachelor of Science, Hotel Administration
Texas Christian University 1987 — 1989
Finance
Arlington Martin High School 1984 — 1987
High School
Hyatt Regency Indian Wells Resort & Spa July 2015 - Present
Hyatt Regency Indian Wells Resort & Spa August 2014 - July 2015
The Mirage October 2013 - August 2014
bebe stores January 2010 - April 2012
Skills
Retail, Cashiering, Front desk, Sales, Customer Service, Microsoft Excel, Opera, Reservations, Credit Reports, Microsoft Office, Saflok, Casino, HotSOS, Itineraries, Reserves, Hospitality, Resorts, Front Office, Hotels, Hospitality Industry
Education
Napa Valley College 2009 — 2009
Hogan High School 2006 — 2009
Diploma
ARIA Resort & Casino March 2015 - Present
Mina Group July 2014 - December 2014
The Mirage May 2013 - January 2014
Wynn Las Vegas April 2012 - April 2013
Wynn Las Vegas May 2011 - April 2012
Wynn Las Vegas November 2011 - March 2012
MGM Grand August 2007 - November 2011
Seablue MGM July 2006 - August 2007
Skills
Cuisine, Menu Development, Restaurants, Food, Resorts, Fine Dining, Chef, Food & Beverage, Menu Costing, Culinary Skills, Recipes, Restaurant Management, Menu Engineering, Cooking, Sanitation, Wine, Seafood, Banquets, Catering, Hospitality Management, Food Cost Management, Food Safety, Cost Control, Budgets, Food Preparation, Food Service, Hospitality Industry, Pre-opening, Micros, Microsoft Office, Kronos, Stratton Warren, HACCP, Recipe Testing, Food Quality, Labor Control, Sauces, Hotels, Gastronomy, Food Cost Analysis, Butchery, Hygiene, ServSafe, French Cuisine, avero, Kenexa, Cocktails, fish, Fish, Italian cuisine
Education
The Culinary Institute of America 2004 — 2006
AOS, Culinary
Area Technical Trade Center
Centennial High School
High School, basic
The Mirage August 2013 - Present
Monte Carlo Resort & Casino November 1998 - August 2013
Skills
Casino, Resorts, Hotels, Gaming Industry, Hospitality, Food & Beverage, Hotel Management, Front Office, Pre-opening, Casino Gaming, Hospitality Industry, Restaurants, Micros, Hospitality Management, Revenue Analysis
Education
University of Nevada-Las Vegas 1989 — 1994
Master of Public Administration (M.P.A.), Health Services Administration
Grand Valley State University
Bachelor of Science (B.S.), Health and Wellness, General
Bellagio July 2014 - Present
The Mirage May 2013 - July 2014
Alexis Park Resort August 2012 - May 2013
Alexis Park All Suite Resort February 2012 - August 2012
Hampton Inn Tropicana November 2011 - February 2012
The Warren Conference Center & Inn January 2010 - May 2011
Royal Sonesta Hotel November 2007 - October 2009
Embassy Suites July 2007 - November 2007
Sheraton Needham Hotel December 1998 - April 2004
Skills
Meeting Planning, Event Planning, Catering, Hospitality Industry, Weddings, Resorts, Holidays, Project Planning, Hotels, Hospitality, Food & Beverage, Corporate Events, Wedding Planning, Parties, Event Management, Sales, Menu Development, Entertainment, Tourism
Education
Massachusetts Bay Community College 1994 — 1995
Associates, Hospitality / Travel & Tourism
University of Massachusetts Dartmouth 1992 — 1994
The Mirage March 2013 - Present
Mandalay Bay Resort & Casino December 2011 - March 2013
Mandalay Bay Resort & Casino December 2009 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Slots, Casino Gaming, Casino, Management, Guest Recovery, Guest Service Management, PowerPoint, Outlook, Marketing, Employee Training, Training, Corporate Events, Event Management, Event Planning, Staff Development, VIP Services, VIP, Hospitality, Hospitality Management, Hotels, Resorts
Education
Los Angeles City College
Hospitality Administration/Management
Southern Wine & Spirits of Nevada June 2013 - Present
Hilton Worldwide April 2013 - June 2013
The Mirage September 2011 - April 2013
Hilton Worldwide 2010 - 2011
American Casino & Entertainment Properties 2005 - 2008
Caesars Entertainment Corporation 1996 - 2005
Skills
Hospitality, Employee Relations, Hotels, Hotel Management, Hospitality Management, Employee Engagement, Recruiting, Food & Beverage, Employee Training, Hiring, Hospitality Industry, Human Resources, Pre-opening, Resorts, Training, Labor Relations, Leadership, Coaching, Benefits Administration, FMLA
Education
The Ohio State University 1982 — 1987
Bachelor of Arts (B.A.), Political Science and Consititutional Law
Everi (Formerly Multimedia Games) September 2011 - Present
Micros Systems April 2011 - September 2011
Eye-Fi Las Vegas November 2010 - February 2011
Aristocrat January 2008 - July 2010
Reed Exhibitions December 2004 - January 2008
ConvExx May 2002 - November 2004
The Freeman Company April 1998 - April 2002
The Mirage September 1996 - March 1998
Olinger Distributing Company February 1992 - May 1996
Skills
Account Management, Budgets, Sales, Corporate Events, Gaming Industry, Trade Shows, Database Marketing, Event Management, Strategic Planning, Casino, Gaming, Team Building, New Business Development, Marketing Strategy, Marketing, Sales Management, Online Gaming, Customer Service, Product Management, Hospitality, Direct Marketing, Contract Negotiation, Management, Online Marketing, Online Advertising, Resorts, Hotels, Operations Management, Team Leadership, Hospitality Management, Casino Gaming, Forecasting, Event Planning
Education
Indiana University Bloomington
BS, Business, Public Affairs
Ponte Vedra Inn & Club December 2010 - June 2013
The Greenbrier October 2009 - July 2010
ARIA Resort & Casino September 2008 - October 2009
The Greenbrier October 2003 - August 2008
The Mirage October 1998 - October 2003
Loews Ventana Canyon Resort November 1984 - October 1998
Skills
Event Management, Convention Services, Catering, Leadership, Time Management, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Resorts, Parties, Program Management, Hotel Management, Food & Beverage, Revenue Analysis
Education
Siena College 1978 — 1982
The Mirage December 2009 - Present
Harrahs Rincon Casino 2004 - 2007
Skills
Casino, Gaming, Hospitality, Casino Marketing, Event Planning, Budgeting, Customer Service, Marketing Strategy, Strategic Planning, Special Events, Promotions, Direct Mail, Advertising, Direct Marketing, Public Relations, Supervisory Skills, Customer Relations, PowerPoint, New Business Development, Team Building, Public Speaking, Word, Excel, Business Strategy, Microsoft Office, Online Marketing, Negotiation, Account Management, Planning, Coaching, Customer Satisfaction, Telemarketing, Employee Relations, Organizational..., Social Media, Social Media Marketing, Writing, Sales Management, Forecasting, Change Management, Event Management, Outlook, Access, Product Management
Education
University of Nevada-Las Vegas 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
San Diego State University-California State University 1995 — 1997
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
The Mirage July 2014 - Present
The Westin Lake Las Vegas Resort & Spa July 2012 - July 2014
Perfect Wedding Guide August 2009 - July 2012
Mrs. Fields October 2008 - December 2008
The Bellagio September 2007 - October 2008
Puff N' Stuff Catering July 2006 - August 2007
Charming Events October 2005 - August 2006
Dexter's of September 2005 - April 2006
Stoev Events October 2004 - June 2005
Skills
Advertising, Food & Beverage, Restaurants, Hospitality, Event Planning, Marketing Communications, Online Advertising, Marketing Strategy, Hotels, Hospitality Industry, Hospitality Management, Public Speaking, Trade Shows, Event Management, Catering, New Business Development, Budgets, Weddings, Time Management, Food, Management, Customer Service, Sales, Resorts, Social Media Marketing, Corporate Events
Education
University of Central Florida 2005 — 2007
BS-Hospitality Management, Meeting, Event & Wedding Coordination
Tallahassee Community College 2003 — 2005
Associate of Arts
New Jersey Devils and Prudential Center July 2014 - Present
Philadelphia 76ers July 2014 - Present
The Mark Travel Corporation January 2014 - July 2014
Las Vegas Interactive Marketing Association February 2011 - January 2014
MGM Resorts International April 2012 - June 2013
The Mirage December 2010 - April 2012
MGM Resorts International May 2010 - December 2010
MGM MIRAGE May 2008 - May 2010
MGM MIRAGE 2008 - 2009
MGM MIRAGE-Monte Carlo Resort & Casino February 2007 - May 2008
Skills
Mobile Marketing, Marketing, Email Marketing, E-commerce, Interactive Marketing, Social Media Marketing, Hotels, Marketing Strategy, SEM, Brand Awareness, Direct Marketing, Integrated Marketing, Online Advertising, Web Marketing, Hospitality Industry, Online Marketing, PPC, SEO, Media Buying, Google Analytics, Digital Marketing, Media Planning, Emerging Technologies, Online Video Marketing, Web Analytics, Mobile Search, Mobile Applications, Location Based Services, Data Analysis, Omniture, Advertising, Affiliate Marketing, Hotel Marketing, Brand Management, Strategic Partnerships, Loyalty Programs, Interactive Marketing..., Crowdsourcing, Search Marketing, Brand Development, Interactive Display..., Interactive Media Buying, eCommerce, Loyalty Marketing, Digital Strategy, Database Marketing, Customer Acquisition, Relationship Marketing, Google Adwords, Multi-channel Marketing
Education
Murray State University 2001 — 2005
Bachelor of Science in Business, Marketing
The Mirage May 2014 - Present
US Navy July 1987 - May 2014
Skills
Military, Training, Leadership Development, Human Resources, Leadership, Security Clearance, Program Management, Navy, Employee Relations, Military Training, Command, Military Experience, Operational Planning, Personnel Management, Security, Organizational..., Top Secret, Employee Training, Personnel Supervision, Interviews, Performance Management, Team Building, Instructor-led Training, Management, Maintenance Managment, Aviation, Talent Acquisition, Organizational..., Information Technology..., Information Security..., Performance Appraisal, Engineering, Succession Planning, IT Management, Maintenance Management, Journeyman Electrical..., Windows NT Network..., Submarine Maintenance..., UNIX System..., HotSOS, Resort Management, Plant Management, Payroll, Workday, Kronos Timekeeping, Hotel Management
Education
University of Hawaii at Manoa 2009 — 2011
Master of Science (M.S.), Travel Industry Management
Shidler College of Business 2010 — 2010
Certificate, International Management
Southern Illinois University, Carbondale 1996 — 1998
Bachelor of Science (B.Sc.), Workforce Education, Cum Laude
Visit Indy October 2014 - Present
MGM Resorts International November 2013 - October 2014
Aria @City Center January 2013 - November 2013
The Mirage December 2010 - December 2012
The Mirage November 2009 - November 2010
The Mirage March 2009 - October 2009
The Mirage July 2008 - March 2009
Mandalay Bay May 2007 - August 2007
Skills
Hotel Management, Hospitality, Guest Service Management, VIP Services, Concierge Services, Employee Training, Revenue Forecasting, Marketing, Marketing Strategy, Hospitality Management, Inventory Management, Forecasting, Social Media Marketing, Hotels, Resorts, Customer Service, Front Office, Event Management, Food & Beverage, Management, Hospitality Industry, Convention Services, Restaurants, Property Management..., Revenue Analysis
Education
Purdue University 2004 — 2008
Bachelors, Hospitality and Tourism Management
FF&E Logistical Inc. August 2015 - Present
The Mirage March 2015 - Present
The Mirage August 2013 - March 2015
M Resort November 2009 - August 2013
Mosaic Sales Solutions August 2008 - February 2010
Corporate Rainmakers January 2007 - May 2008
Provo Craft Warehouse 2005 - 2008
Provo Craft Warehouse 2005 - 2008
Skills
Purchasing, Inventory Management, Negotiation, Supplier Negotiation, Strategic Sourcing, Procurement, Food, Budgets, Contract Negotiation, Merchandising, Forecasting, Food & Beverage, Sales Management, Supply Chain Management, Operations Management, Marketing, Pricing, Resorts, Hospitality, Hotels, Casino, Stratton Warren, Inventory Control, Sales, Supply Chain, Customer Service, Trade Shows, Marketing Strategy, Restaurants, Hospitality Industry, Retail, Hiring, New Business Development, Wine, Sourcing, Advertising, Supply Management, Outlook, Meeting Planning, Event Planning, P&L, Process Scheduler, Strategic Planning, Team Building, Training, Team Leadership, Management, Hospitality Management, Cost Control, Food Service
Education
Lane Community College 1994 — 1997
Graphic Design & Buisness Managment
Sheldon High School
Sheldon High School
Sheldon High School
Sheldon High School
The Mirage August 2012 - Present
MGM Resorts International 2010 - 2012
Bellagio October 2009 - 2010
CityCenter 2008 - October 2009
MGM MIRAGE July 2007 - November 2008
Bellagio November 2006 - July 2007
Bellagio May 2004 - November 2006
Bisco Industries May 2002 - May 2004
Skills
Event Planning, Hospitality, Sales, Employee Relations, Strategic Planning, Customer Service, Management, Customer Satisfaction, Hospitality Industry, Food & Beverage, Process Scheduler, Resorts, Hotels, Human Resources, Event Management, Catering
Education
State University of New York at Stony Brook 1998 — 2002
Bachelors of Science - Business Management
Cirque du Soleil January 2004 - Present
The Mirage November 1989 - October 2003
Education
Rutgers University-New Brunswick 1977 — 1981
BA, Technical Theatre
Wingwomantours.com November 2007 - Present
Clark County Special Events August 2005 - Present
The Mirage June 2006 - March 2007
Education
State University of New York College at Brockport 2003 — 2005
Bachelors, Recreation and Leisure Management
CHD, Inc - Chinese Host, Inc. March 2014 - Present
Treasure Island Hotel & Casino August 2012 - February 2014
Bonotel Exclusive Travel November 2010 - August 2012
Best Western Mardi Gras Hotel & Casino July 2010 - November 2010
AlliedTPro July 2006 - July 2010
Hard Rock Cafe 2005 - 2006
The Mirage April 2001 - May 2005
Skills
Hotels, Hospitality, Tourism, Hospitality Industry, Resorts, Hospitality Management, Customer Service, Sales, Incentives, Hotel Management, OnQ, Menu Development, Meeting Planning, Front Office, Leisure, Yield Management, Business Travel, Convention Services, Food & Beverage, Trade Shows, Destination Marketing, Leisure Travel, Banquets, Event Management, Corporate Events, Catering, Marketing Strategy, Hotel Booking, Restaurants, Incentive Travel, Rooms Division, Lodging, Online Travel, Customer Satisfaction, Negotiation, Marketing, Budgets, Event Planning, Tour Operators, Guest Service Management, Revenue Analysis, Pre-opening, Property Management..., Travel Management, Revenue Forecasting, Casino, Micros, Delphi
Education
Sophia University 1988 — 1990
Santa Ana Valley High School
The Mirage July 2010 - Present
The Mirage Resort & Casino 2006 - Present
The Mirage 2006 - Present
The Mirage Hotel December 2004 - September 2006
Education
Pace University 2001 — 2005
St. Rose Quality Care Network February 2013 - Present
The Champions League - The Network December 2010 - Present
The Mirage July 2012 - February 2013
Sutter Medical Foundation August 2006 - March 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Healthcare, Data Entry, Administrative..., Event Planning, Nonprofits, Hospitals, Access, Healthcare Management, Office Management, Social Media, Administrative...
Education
Heald College 2000 — 2002
Associate's degree, Business Administration
The Mirage March 2014 - Present
SFC USA LLC. May 2011 - March 2013
Balls Marketing March 2010 - July 2010
SFC USA Inc. December 2005 - February 2010
PIE Design + Marketing July 2005 - December 2005
SpringHill Suites by Marriott October 2003 - July 2005
Skills
Layout, Graphics, Brochures, Art Direction, Catalogs, Art, Interaction Design, Typography, Corporate Identity, Concept Development, Creative Direction, Logo Design, Experience Design, Visual Communication, Illustration, Branding & Identity, Creative Strategy, Posters, Book Design, Collateral, Vector Illustration, Information Design, Hospitality, Illustrator, Vinyl Banners, Movie Posters, Color Theory, Vector Design, Photo Shoots, Photoshop, Photo Editing, InDesign, Digital Illustration, Event Planning, Event Management, Interior Design, Custom Invitations, Employee Engagement, Employee Recognition, Employee Benefits, Digital Marketing, Digital Photography, Portrait Photography, Event Photography, Studio Photography, Digital Video, Digital Printing, Digital Imaging, Screen Printing
Education
Ferris State University - Kendall College of Art and Design 1999 — 2003
Bachelor of Science (B.S.), Design and Visual Communications, General
Okemos High School 1995 — 1999
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Serious Skincare March 2010 - Present
Lexus of Las Vegas March 2005 - November 2008
The Mirage October 1989 - December 1991
Dr Pepper / 7UP January 1979 - January 1983
Procter & Gamble July 1971 - November 1973
Skills
Microsoft Office, Excel, Customer Relations, PowerPoint, Social Media, Word, French, Market Research, Customer Service, Fundraising, Data Analysis, Economics, Editing, Outlook, Financial Analysis, Microsoft Excel, Access, Strategic Planning, Advertising, Microsoft Word
Education
Smith College 1967 — 1971
BA, Economics
CPI (formerly MEI) - a Division of Crane Co June 2014 - Present
MEI June 2007 - May 2014
Progressive Gaming International 2004 - 2007
Coolsign Media 1999 - 2004
Gamex 1994 - 1999
Desert Inn 1992 - 1994
The Mirage 1989 - 1992
Skills
Business Development, Business Planning, Change Management, Contract Negotiation, Cross-functional Team..., Executive Management, Forecasting, Gambling, Gaming Industry, Leadership, Management, Marketing Strategy, Negotiation, New Business Development, Operations Management, Process Improvement, Product Management, Product Marketing, Project Management, Sales Management, Sales Operations, Start-ups, Strategic Partnerships, Strategic Planning, Strategy, Supply Chain Management, Team Building, Budgets
Education
The Ohio State University 1977 — 1982
BSBA, Finance and Marketing
Harvard Business School
Executive Program on Negotiation
University of Pennsylvania - The Wharton School
Executive Management Program
The Mirage June 2009 - Present
Clark County School District September 2009 - May 2012
Blockbuster November 2008 - December 2011
Sapphire Gentlemen's Club January 2007 - May 2008
"Your" Pizza Shop October 2001 - January 2004
Skills
Inventory Management, Customer Service, Inventory Control, Retail, Merchandising, Loss Prevention, Customer Satisfaction, Time Management, Microsoft Office, Visual Merchandising, Cashiering, Data Entry, Retail Sales, Leadership, Store Management, Sales, Microsoft Excel, Microsoft Word, PowerPoint, Process Scheduler
Education
Kent State University 2001 — 2005
BBA, Business Administration, Management and Operations
The Mirage April 2011 - Present
SHARKS! A Hands on Shark Adventure July 2006 - Present
Dolphin Cove Limited November 2008 - January 2010
Marine Corps Amphibious Fitness May 2007 - January 2010
Cayman Turtle Farm February 2007 - November 2008
Ocean World Dominican Republic February 2003 - February 2007
Sea World/Discovery Cove October 1989 - February 2003
United States Marine Corps October 1981 - February 1992
Education
Orange County Sheriff's Academy 2010 — 2010
California POST, Law Enforcement
American Military University
MS, Environmental Sciences
Excelsior College
BS, Biology
The Mirage February 2014 - Present
The Mirage August 2013 - February 2014
The Mirage April 2012 - August 2013
Treasure Island Hotel & Casino July 2009 - September 2011
The Venetian August 2008 - July 2009
Venetian Hotel & Casino August 2008 - July 2009
MGM-Mirage April 2005 - August 2008
MGM MIRAGE September 1997 - August 2008
Circus Circus Hotel and Casino April 2004 - April 2005
Luxor Hotel & Casino June 2001 - April 2004
Skills
Merchandising, Fashion, Retail, Inventory Control, Visual Merchandising, Store Management, Microsoft Excel, Microsoft Word, Retail Buying, Product Development, Sales, Leadership, Inventory Management, Negotiation, Strategic Planning, Pricing, Budgets, Wholesale, Hospitality, Marketing Strategy, Marketing, Purchasing, Market Research, Trade Shows, Competitive Analysis, Customer Service, Project Planning, Process Scheduler, Forecasting, P&L, Human Resources, Coaching, Merchandise Planning, Hiring, Customer Satisfaction
Education
Kaplan University 2005 — 2006
Paralegal Studies
University of Hawaii at Manoa 1991 — 1992
Business Administration
Leilehua High School - Class of 1989 1985 — 1989
High School Diploma
UnitedHealth Group June 2015 - Present
The Mirage June 2012 - April 2015
The Mirage June 2011 - June 2012
The Mirage February 2011 - June 2011
M Resort January 2010 - February 2011
M Resort January 2009 - January 2010
Wynn Resorts March 2008 - September 2008
Caesars Palace October 2006 - March 2008
Harrahs Las Vegas Inc January 2005 - October 2006
Hilton Times Square June 2003 - January 2005
Skills
Hospitality Management, Hotels, Hospitality, Food & Beverage, Resorts, Hotel Management, Front Office, Hospitality Industry, Pre-opening, Revenue Analysis, Restaurants, Customer Service, Banquets, Micros, Guest Service Management, Casino, Rooms Division, Fine Dining, Yield Management, Budgets, Property Management..., Tourism, Opening Hotels, MICROS
Education
Fairleigh Dickinson University 2002 — 2004
B.S., Hotel, Restaurant & Tourism Management
Johnson & Wales University 1999 — 2001
A.S., Culinary Arts
Republic Services December 2013 - Present
Calportland Materials Group August 2013 - October 2013
American Casino & Entertainment Properties (Arizona Charlie's Boulder) November 2008 - August 2013
College of Southern Nevada August 2002 - May 2009
Milgard Windows August 2008 - October 2008
The Mirage June 2006 - April 2008
Graham Packaging March 2006 - June 2006
MarMaxx Distribution Center May 1998 - February 2006
Nevada Council on Problem Gambling September 1998 - April 2001
TJMaxx March 1990 - April 1998
Skills
Employee Relations, Labor Relations, Employee Benefits, Organizational..., Conflict Resolution, Leadership Development, Employee Engagement, Employment Law, Recruiting, Internal Investigations, Training Facilitation, Employee Events, Payroll, FMLA, Certified Trainer of..., Training, Team Building, New Hire Orientations, Human Resources, Onboarding, Leadership, Management, Hiring
Education
Purdue University
M. A., Organizational Communication
Purdue University
B.A., Communication
The Grand Del Mar August 2014 - Present
Vdara Hotel & Spa September 2011 - August 2014
The Mirage October 2010 - September 2011
MGM Grand November 2009 - October 2010
Loews Hotels July 2007 - September 2008
MGM Grand April 2005 - July 2007
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Hotel Management, Resorts, Front Office, Property Management..., Rooms Division, Tourism, Yield Management, Team Building, Hiring, Leadership, Guest Service Management, Management
Education
University of Nevada-Las Vegas 2005 — 2006
Hotel Management
Highline Community College 2002 — 2004
Associate's Degree, Hospitality & Tourism
The Mirage January 2001 - Present
Skills
AV, Live Events, Corporate Events, Projection, Stage Management, Entertainment, Production Managment, Sound, Live Sound, Professional Audio, Theatre, Video Production, Event Planning, Trade Shows, Event Management, Hospitality, Video, Lighting Design, Stage Lighting, Sound Design, Audio Engineering, Sound Reinforcement, Casino, Resorts, FOH, Lighting, Theatrical Production, Stage, Crestron, Pro Tools, Projectors, Video Conferencing, Convention Services, Meeting Planning, Hospitality Industry, Digital Signage, Audio Conferencing, Gaming Industry, Hotels, Hospitality Management, Digital Audio, Hotel Management, Production Management
Education
Northwestern University 1978 — 1982
BSS, Theatre
Rafi's January 2009 - Present
The Mirage January 2006 - January 2009
PARK HYATT LOS ANGELES February 2003 - January 2006
Skills
Pastry, Chocolate, Cakes, Bread, Bakery, Desserts, Recipes, Baking, Cookies, Culinary Skills, Cuisine, Wedding Cakes, Menu Development, Confectionery, Ice Cream
Education
LENOTRE 2001 — 2003
DIPLOMA, Baking and Pastry Arts/Baker/Pastry Chef
Le Cordon Bleu College of Culinary Arts-Pasadena
Associate's degree, Restaurant, Culinary, and Catering Management/Manager
The Mirage July 2015 - Present
MGM Resorts International November 2013 - July 2015
The Mirage August 2010 - November 2013
The Mirage October 2009 - August 2010
Luxottica Group January 2005 - October 2009
The Art Institutes July 2002 - April 2004
Wells Fargo October 2000 - November 2003
Skills
Management, Human Resources, Administrative..., Customer Service, Employee Training, Time Management, Payroll, PowerPoint, Sales, Microsoft Excel, Leadership, Hospitality, Teamwork, Budgets, Employee Relations, Microsoft Office, Operations Management, Social Media, Team Building, Team Leadership, Training, Event Management, Event Planning, Marketing, Outlook, Microsoft Word, Recruiting, Public Speaking, Project Planning
Education
Stony Brook University 1989 — 1993
Bachelors, English
Hard Rock Hotel & Casino Punta Cana June 2013 - Present
International Business Support Center May 2013 - Present
MGM RESORTS INTERNATIONAL June 2012 - May 2013
Majestic Star Casino June 2011 - March 2012
Snoqualmie Entertainment Authority May 2008 - September 2010
MGM RESORTS INTERNATIONAL Monte Carlo Resort and Casino June 2005 - May 2008
MGM Resorts International January 1999 - May 2008
Golden Nugget Las Vegas May 2002 - June 2005
The Mirage January 1999 - January 2002
City of February 1983 - February 1999
Skills
Investigations, Many years of..., Casino, I have 2 casino openings, CCTV, Access Control, Law Enforcement, Security, Policy, Enforcement, Private Investigations, Security Operations, Hotels, Security Management, Surveillance, Protection, Physical Security, Crisis Management, Corporate Security, Police, Supervisory Skills, Criminal Investigations, Budgets, Risk Management, Gaming Industry, Hospitality, Team Building, VIP, Investigation, Training, Executive Protection, Close Protection, Operations Management, Resorts, Security Training, Homeland Security, Risk Assessment, Loss Prevention, Hospitality Management, Personal Protection, Workplace Violence, Personal Security, Asset Protection, Internal Investigations, Background Checks, Security Audits, Emergency Management, Firearms, Interrogation, Crime Prevention
Education
FEMA Institute
Emergency Management
New Jersey State Police / Seton Hall University · Police Training Commission
Certification, Criminal Justice
Seton Hall University
Crim.Justice
the State of New Jersey and the Mirage
Bachelor; degree, Science Studies; Criminology/Forensic Science
Aria Casino/Hotel at City Center December 2009 - Present
The Mirage November 1989 - November 2008
Playboy Casino/Hotel - Atlantic City February 1980 - May 1989
Skills
Hotels, Hospitality, Customer Service, Sales, Hospitality Industry, Hospitality Management, Customer Satisfaction, Resorts, Budgets, Team Building, Sales Management, Marketing, Purchasing, Food, Negotiation, Training, Operations Management, Public Relations, Account Management, Event Planning, Inventory Management, Marketing Strategy, Recruiting, Forecasting, Leadership, Strategic Planning, Management, New Business Development, Event Management, Contract Negotiation, Coaching, Process Scheduler, P&L, Organizational..., Business Strategy, Microsoft Excel, Leadership Development
Education
Rowan University 1975 — 1979
BS, Marketing and Personnel Management
Glassboro State College 1974 — 1979
Bachelor of Business Administration (BBA), Marketing
Saint Augustine Prep 1970 — 1974
High School Diploma, Business Administration and Management, General
St. Rose of Lima 1963 — 1970
Grammar School, 1-8
MGM Grand Hotel and Casino July 2012 - Present
The Mirage July 2011 - Present
Mandalay Bay, Las Vegas, NV October 2005 - July 2011
Mandalay Bay Hotel & Casino, Las Vegas, NV June 1999 - October 2005
Skills
Gaming Industry, Wine, Hospitality Management, Resorts, Hospitality, Gaming, Hospitality Industry, Food & Beverage, Database Marketing, Pre-opening, Revenue Analysis, Hotel Management
Education
University of Las Vegas 2000 — 2002
BS, Finance, General
University of Southern California - Marshall School of Business 1990 — 1992
BS, Venture Management
Pasadena City College 1988 — 1990
AA, Business Administration and Management, General
St. Joe Club & Resorts July 2015 - Present
Cafe Thirty-A June 2014 - June 2015
Wynn Las Vegas May 2013 - November 2013
The Mirage June 2012 - May 2013
FIT July 2011 - July 2012
Cosmopolitan Resort & Casino April 2011 - July 2011
Miller's Ale House June 2010 - April 2011
Skills
Hospitality, Hospitality Management, Food & Beverage, Restaurants, Hospitality Industry, Hotel Management, Resorts, Catering, Hotels, Revenue Analysis, Micros, Menu Development, Restaurant Management, Banquets, Event Management, Bartending, Customer Service, Event Planning, Customer Satisfaction, Pre-opening, Fine Dining, Front Office, MICROS
Education
University of Nevada-Las Vegas 2008 — 2012
Bachelor's degree, Hospitality Management
Gulf Coast Community College 2005 — 2008
Registered Nursing/Registered Nurse
Eades Insurance Agency February 2009 - Present
General Wholesale Distributors August 2007 - April 2008
The Mirage 2006 - 2006
Skills
Life Insurance, Management, Sales, Insurance, Microsoft Excel, Small Business, Disability Insurance, Employee Benefits, Customer Service, Event Management, Leadership, Event Planning, New Business Development, Marketing Strategy, Sales Management, Marketing, Team Building, Training, Social Networking, Public Speaking, Long Term Care Insurance, Short Term Medical, Medicare Prescription..., Medicare Part D, Medicare Advantage, Medicare, Final Expense Planning, Affordable Care Act, Health Insurance..., Executive Compensation..., Group Insurance, Charitable Gift Planning, Estate Planning, Term Life Insurance, Universal Life, Accident
Education
Johnson & Wales University 1994 — 1998
BAS, Culinary Arts
Desert Diamond Casinos & Entertainment July 2015 - Present
Desert Diamond Casinos & Entertainment July 2015 - Present
The Mirage January 2007 - June 2015
The Mirage March 2005 - January 2007
The Mirage April 2000 - March 2005
Skills
Gambling, Casino, Gaming Industry, VIP, Customer Satisfaction, Gaming, Hospitality Management, Hotels, Online Gambling, Management, Food & Beverage, Poker, Casino Gaming, Online Gaming, Process Scheduler, Budgets, Hiring, Loyalty Marketing, Banquets, Database Marketing, Direct Marketing, Event Management, Guest Service Management, Hospitality Industry, Hotel Management, Loyalty Programs, Operations Management, Pre-opening, Restaurants, Revenue Analysis, Supervisory Skills, Team Building, Inventory Management, Customer Service
Education
University of Arizona 1992 — 1994
Business, Marketing
Georgia Southern University - College of Business Administration 1989 — 1992
Associate's degree, Criminal Justice/Police Science
The Mirage December 1993 - Present
Skills
Customer Service, Event Management, Marketing Strategy, Online Advertising, Budgets, Gaming Industry, Casino, Hospitality Industry, Advertising
Education
New Mexico State University 1987 — 1992
BS, Hospitality/ Gaming
The Cromwell Las Vegas March 2014 - Present
The Mirage April 2007 - March 2014
The Mirage July 2005 - April 2007
Spinettis June 2004 - September 2005
industrial rideshop October 2002 - June 2004
Skills
Photoshop, Graphic Design, Illustrator, Microsoft Office, Adobe Creative Suite, InDesign, Web Design, Advertising, PowerPoint, Microsoft Word, Hospitality Management, Transportation
Education
The Art Institute of Las Vegas 2006 — 2011
Web Page, Digital/Multimedia and Information Resources Design, 3.5 GPA
MGM Resorts International January 2010 - Present
MGM Resorts International April 2007 - January 2010
MGM Resorts International April 2006 - April 2007
The Mirage October 2000 - April 2006
The Mirage October 1999 - October 2000
Skills
Brand Development, Event Planning, Marketing Communications, Direct Marketing, Internal Communications, Advertising, Marketing, Resorts, Event Management, Hospitality, Brand Management, Sponsorship, Trade Shows, Training, Email Marketing, Social Media Marketing, Corporate Events, Online Marketing
Education
Southern Utah University
Bachelor of Science (BS), Advertising, Public Relations and Broadcast
Aria @City Center June 2009 - Present
Aria Resorts & Casino 2009 - Present
The Mirage November 2001 - June 2009
Treasure Island Resort & Casino March 1998 - November 2001
Hyatt Regency Bethesda near Washington, DC 1985 - 1988
Skills
Hospitality Industry, Hotels, Hospitality, PowerPoint, Customer Service, Hospitality Management, Resorts, Employee Relations, Event Management, Food & Beverage, Casino, Sales, Micros, Inventory Management, Recruiting, Training, Management, Operations Management, Team Leadership, Budgets, Event Planning, Hotel Management, Social Networking, Forecasting, Front Office, Tourism, Restaurants, Marketing Strategy, Pre-opening, Team Building, Leadership, Microsoft Excel, Marketing, Strategic Planning, Process Scheduler, Customer Satisfaction, Public Relations, Revenue Analysis, Catering, Social Media Marketing
Education
Montgomery College 1974 — 1976
Business
John F. Kennedy High School 1971 — 1974
diploma
Nothing Bundt Cakes December 2010 - Present
Nothing Bundt Cakes September 2007 - Present
Bellagio June 2006 - December 2010
The Mirage 2005 - 2005
Skills
Cakes, Birthdays, Food, Ingredients, Catering, Restaurants, Restaurant Management
Education
Texas Tech University 2000 — 2004
Psychology, Psychology, Sociology
The Mirage July 2011 - Present
MGM Resorts International 2011 - 2012
The Mirage July 2008 - March 2009
The Mirage January 2008 - July 2008
Skills
Hospitality, Resorts, Labor Relations, Hotels, Employee Relations, Hospitality Management, Employee Engagement, Payroll, Event Planning, Event Management, Process Scheduler, Outlook, Customer Service, Food & Beverage, Budget
Education
Northern Arizona University 2002 — 2006
Masters, Educational Psychology
RPA August 2013 - Present
The Mirage June 2012 - August 2013
B&P Advertising Media Public Relations November 2010 - June 2012
South Point Hotel Casino Spa June 2010 - November 2010
Loyola Marymount University September 2009 - May 2010
KLAS TV May 2009 - August 2009
American Cancer Society May 2009 - August 2009
The Rose Group January 2009 - May 2009
Loyola Marymount University August 2007 - August 2008
Skills
Facebook, Event Planning, Cision, Social Media, Broadcast, Social Media Marketing, Sales, Integrated Marketing, Interviews, Social Networking, Marketing Communications, Email Marketing, Marketing, Account Management, Hospitality
Education
Loyola Marymount University 2006 — 2010
Bachelor of Arts, Communication
Eureka Hotel & Casino December 2011 - Present
MGM Resorts International September 2008 - December 2009
Bellagio May 2005 - September 2008
The Mirage April 1998 - May 2005
Skills
Microsoft Office, Team Building, Engineering Management, Agile Methodologies, Microsoft Excel, Strategic Planning, Project Engineering, Multithreading, Test Automation, Testing, Surveillance, Purchasing, Budgets, Diversity, Building Automation, Chillers, Boilers, Steam Boilers, Refrigeration, Safety, Schedules, Life Safety
Education
Refrigeration School Inc 1990 — 1990
Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
Thoreau High School 1983 — 1986
The Mirage March 2012 - Present
Morningstar Cafe January 2011 - July 2011
Skills
Food Service, Customer Service, Microsoft Office, Food, Microsoft Excel, Microsoft Word, Management, Restaurants, Sales, Food & Beverage, Inventory Management, Pallet Jack and Fork...
Education
Le Cordon Bleu College of Culinary Arts-Portland 2009 — 2010
Associate's degree, Culinary Arts/Chef Training
The Mirage January 2007 - Present
Six Flags Marine World March 2001 - January 2007
Marine World Africa USA March 1982 - March 2001
Skills
Entertainment, Research, Budgets, Customer Service, Public Speaking, Marketing Strategy, Fundraising, Event Planning, Public Relations, Event Management, Teaching, Nonprofits, Social Media, Editing, Marketing, Strategic Planning, Social Networking, Team Building, Advertising, Marketing Communications, Social Media Marketing
Education
Chanel High School 1968 — 1972
Napa Valley College
Certificate in Wildlife Law Enforcement
Acosta Sales & Marketing March 2011 - Present
Brookdale Senior Living 2009 - 2011
Sodexo 2000 - 2008
Renaissance Vinoy Hotel Marriott International 1997 - 2000
Hilton Worldwide 1995 - 1996
Stadt Casino 1993 - 1994
La Quinta Hotel Golf & Tennis Resort 1991 - 1993
The Mirage 1990 - 1990
Harralds Restaurant 1988 - 1990
Skills
Marketing Strategy, Food Service, Marketing, Sales, Restaurants, Food, Menu Development, Catering, Hospitality, Salesforce.com, Sales Operations, Inventory Management, Sales Management, Banquets, Customer Service, Building Relationships, Culinary Skills, Fine Dining, Food & Beverage, Purchasing, Trade Shows, Key Account Development, Food Industry, Chef, National Accounts, Income Statement, Hotels, Seafood, Recipes, P&L, Food Safety
Education
Culinary Institute of America 1987 — 1989
AOS Culinary Arts, Culinary Arts
Ecolab March 2013 - Present
The Mirage January 2008 - September 2012
Education
Michigan State University 2003 — 2007
Bachelor of Arts (B.A.), Hospitality Administration/Management
Aria @City Center October 2009 - Present
Las Vegas August 1998 - February 2006
The Mirage February 1996 - August 1998
Los AngelesPolice Department June 1982 - February 1990
Skills
Customer Satisfaction, Hotels, Hospitality, Hiring, Operations Management, Time Management, Microsoft Office, Training, Outlook, Supervisory Skills, Telecommunications, Microsoft Excel, Customer Service..., Phone Etiquette, Team Leadership, Payroll, Management, Customer Service, Leadership, Hospitality Management, Employee Training, Guest Service Management, Customer Experience, Microsoft Word, Teamwork, Customer Retention
Education
West Los Angeles College 1980 — 1984
Los Angeles Harbor College
Mandalay Bay February 2013 - Present
Mandalay Bay January 2012 - February 2013
Mandalay Bay November 2007 - January 2012
Mandalay Bay April 2006 - November 2007
The Mirage September 2005 - April 2006
Skills
Hospitality, Hotels, Hospitality Management, Resorts, Hospitality Industry, Hotel Management, Revenue Analysis, Casino, Event Management, Front Office, Pre-opening
Education
Indiana University Bloomington 2001 — 2005
Business, Marketing
Idaho Power Company August 2008 - Present
MGM Resorts International September 2005 - August 2008
The Mirage June 2005 - September 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Public Speaking, Microsoft SQL Server, ProClarity, Infinium, PeopleSoft, Access, Financial Analysis, Financial Reporting, Accounting, Budgets, General Ledger, Financial Accounting, Auditing, Variance Analysis, US GAAP, Electricity Markets
Education
Northwest Nazarene University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Idaho 2000 — 2005
Bachelor of Science (BS), Accounting and Finance
Bellagio January 1999 - Present
Mandalay Bay Resort and Casino February 1999 - December 2004
Bellagio September 1998 - January 1999
The Mirage January 1990 - September 1998
Hilton Worldwide March 1991 - September 1993
Yollies Brazillian Steak house March 1990 - March 1991
The Rafters October 1989 - March 1990
The Mirage November 1989 - February 1990
Skills
Customer Service, Hospitality Industry, Hospitality, Hospitality Management, Hotels, Event Planning, Resorts, Event Management, Food, Catering, Hotel Management
Education
Court of Master Sommelier 2004 — 2004
Introductory Sommelier Course, Wine Steward/Sommelier, passed
Culinary Training Academy 2004 — 2004
Certified wine server, 7 month coarse with Master Sommelier Mr.AngeloTavernaro, excellent
Laney College 1977 — 1979
n/a, music major, dance minor
Oakland Ballet Acadamy 1975 — 1979
n/a, Classical Ballet
University of Vermont 1975 — 1976
n/a, classical theatre, big band orchestra and performance
San Juan High 1972 — 1975
diploma, Music Performance, General
Ricoh Americas Corporation August 2012 - Present
The Goreham Company January 2006 - July 2012
Toshiba Business Solutions February 2004 - July 2006
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. March 1998 - June 2001
The Mirage November 1989 - October 1997
Skills
Marketing, Customer Service, Sales, Management, Leadership, Account Management, Customer Satisfaction, Direct Sales
Education
Northern Arizona University 1978 — 1982
Bachelor's degree, Hotel, Motel, and Restaurant Management
Bellagio May 2015 - Present
Monte Carlo Resort & Casino January 2015 - May 2015
ARIA Resort & Casino November 2011 - January 2015
ARIA Resort & Casino December 2009 - November 2011
The Mirage April 2007 - December 2009
Harrah's Lake Tahoe January 2006 - March 2007
Education
Moorpark College 1992 — 1997
None, Journalism
ARIA Resort & Casino November 2013 - Present
ARIA Resort & Casino October 2008 - November 2013
Bellagio Resort & Casino August 1998 - October 2008
The Mirage January 1994 - August 1998
Curtains & Home January 1987 - August 1991
Toys"R"Us, Inc May 1982 - February 1985
Skills
Hospitality, Food & Beverage, Customer Service, Restaurants, Hotel Management, Management, Catering, Front Office, Customer Satisfaction, Pre-opening, Microsoft Office
Education
Hofstra University 1982 — 1983
Liberal Arts
Massapequa High School 1978 — 1982
High School