UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
UnitedHealth Group June 2015 - Present
HCA February 2012 - May 2015
APS Health4U Pvt. Ltd November 2010 - October 2011
State Farm Insurance February 1998 - February 2003
Skills
Leadership
Education
Illinois State University
Bachelors of Science, Criminal Justice/Law Enforcement Administration
UnitedHealth Group 2014 - Present
American Cancer Society 2002 - 2013
Indel-Davis Inc 1991 - 2000
Skills
Volunteer Management, Fundraising, Event Planning, Nonprofits, Strategic Planning, Public Relations, Community Outreach, Event Management, Relationship Management, Networking, Healthcare, Social Media, Program Development, Computer Proficiency, Community Development, Public Speaking, Organizational..., Volunteer Recruiting, Volunteer Training, Program Management, Cultivation, Customer Retention, Staff Supervision, Staff Development, Health Insurance, Medicaid Managed Care, Medicare, Tax Preparation, HIPAA, Program Facilitation
Education
Alief Elsik High School
Houston Community College
APAC Customer Services November 2013 - Present
pas llc August 2013 - 2013
UnitedHealth Group March 2009 - January 2012
Pappas Restaurants, Inc. December 2007 - December 2008
Interactive Response Technologies, (IRT) January 2006 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Epic Systems, IDX, Unix, UNET, Citrix, Health Insurance, High Deductible Health..., Mental Health, Health Savings Accounts
Education
Houston Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management
UnitedHealth Group August 2015 - Present
Minnesota Department of Human Services June 2013 - July 2015
University of Minnesota July 2012 - May 2013
Minnesota State Council on Disability June 2012 - October 2012
Minnesota Department of Human Services June 2012 - October 2012
University of Minnesota May 2012 - August 2012
Dungarvin March 2011 - April 2012
Skills
SPSS, Policy Analysis, Program Evaluation, Stata, Public Policy, Qualitative Research, Grant Writing, Research, Program Development, Community Outreach, Policy, Statistics, Mental Health, Nonprofits, Report Writing, Community Organizing, Grants, Community Development, Public Health, Volunteer Management, International..., Workshop Facilitation, Microsoft Office, Survey Design, Research Design, SharePoint, THERAP, Policy Writing, Social Policy, Risk Management, Project Evaluation, Quantitative Research, Quantitative Analysis, Organizational Structure, Organizational Behavior, Sociology, Social Services, Social Sciences, Participant Observation, Observational Research, Non-profit..., Public Administration, SAS programming, SAS, Data Analysis
Education
Humphrey School of Public Affairs 2011 — 2015
Master’s Degree, Social Policy, Advanced Policy Analysis
Minnesota State University, Moorhead 2006 — 2010
B.A., Sociology
Rato Bangala School 2000 — 2003
O and A Levels, English Lit. and Lang., Biology, Economics
Budhanilkantha School 1994 — 1998
School Leaving Certificate
UnitedHealth Group October 2014 - Present
Gexa Energy January 2006 - Present
Reliant Energy January 2001 - January 2004
Garlic Homes Realty 1990 - 2004
One Chase January 1998 - January 2001
Skyline 1989 - 1991
Skills
Energy, Process Improvement, Commodity Markets, Contract Management, Visio, Analysis, Training, Business Process..., Recruiting, Software Documentation, Management, Energy Markets, Business Analysis, Natural Gas, Customer Service, Employee Benefits, Energy Industry, Access, SAP, Negotiation, Electricity Markets, Microsoft Excel, Call Centers, Cross-functional Team..., HRIS, Human Resources, Outlook, Policy
Education
Houston Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Psychology
University of Phoenix
Prairie View A&M University 1990 — 1994
United States Army
Yates
Idaho State University August 2011 - Present
Portneuf Medical Center October 2010 - August 2011
UnitedHealth Group October 2009 - June 2010
International Ethiopian Evangelical Church September 2001 - August 2009
Skills
Payroll, Budgets, Access, Time Management, Account Reconciliation, Invoicing
Education
Idaho State University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
Northern Virginia Community College
Associate's degree, Business Administration
UnitedHealth Group November 2013 - Present
Coventry Health Care, an Aetna Company October 2012 - November 2013
Coventry Health Care, an Aetna Company 2012 - 2013
Interactive Response Technologies, (IRT) June 2012 - October 2012
Skills
World Class Customer..., Leadership, Team Leadership, Computer Proficiency, Microsoft Office, Microsoft Excel, 10 Key, Communication
Education
Houston Community College 2012 — 2014
Associate of Arts (A.A.), Medical Science
Houston Can Academy 2003 — 2004
High School Diploma
Alief ISD November 2013 - Present
UnitedHealth Group September 2012 - December 2012
Security Health Insurance 2000 - 2010
American University of Beirut 2002 - 2005
St George Medical Center 1996 - 2000
Skills
Medical Records, Clinical Research, Nursing Education, EHR, ICU, Health Insurance, Microsoft Word, Interpersonal..., HIPAA, Microsoft Office, Time Management, Accurate Data Entry, AS400 system, Integrated RX..., PowerPoint, Dependable Team Player, Multi-tasked
Education
Houston Community College 2011 — 2013
Business Administration and Management
Lebanese University of Law 1997 — 1998
Political Science and Government
University Of Balamand/ Beirut, Lebanon
Faculty of Nursing Sciences
August Haven May 2015 - Present
Trina Turk December 2013 - January 2015
The Clare at Water Tower October 2010 - January 2014
Margie Korshak, Inc. February 2013 - July 2013
The Bottomline Boutique April 2013 - June 2013
Factor Women Model Management March 2010 - June 2013
Aldo Group October 2009 - February 2010
UnitedHealth Group January 2009 - September 2009
WG&R Furniture May 2004 - December 2008
Skills
Microsoft Word, Facebook, Customer Service, InDesign, Social Media, Photoshop, Illustrator, Dreamweaver, Microsoft Excel, PowerPoint, WebPDM, Instagram, Pinterest, Tumblr, Wordpress, Adobe Creative Suite, WordPress, Event Planning, Time Management, Fashion, Social Networking, Social Media Marketing, Press Releases, Fashion Shows, Public Relations, Marketing, Event Management, Retail, Sales, Apparel, Cision, Trend, Styling, Mac, Visual Merchandising, Trend Forecasting, Trend Analysis
Education
Illinois Institute of Art 2009 — 2013
Bachelor of Arts (B.A.), Fashion Marketing and Management
University of Wisconsin-Oshkosh 2003 — 2005
Journalism and Marketing
Qualia Health January 2014 - March 2015
UnitedHealth Group June 2013 - August 2013
xpedx Stores Division March 2010 - January 2012
xpedx Stores Division July 2008 - March 2010
Skills
Brochures, Visual Communication, Direct Mail, Adobe Creative Suite, Catalogs, Graphics, Graphic Design, Illustrator, Corporate Identity, Typography, Pre-press, Interaction Design, Concept Development, Packaging, Layout, Illustration, Logo Design, Web Design, Human-centered Design, User Experience Design, Human Computer..., Design Research, Information Architecture, Mobile Applications, Product Management, Excel Models, Design Strategy, User Experience
Education
IIT Institute of Design Stuart School of Business 2012 — 2014
MDes/MBA Dual Program
Illinois Institute of Art 2004 — 2008
Bachelors of Fine Arts, Graphic Design
UnitedHealth Group May 2013 - May 2014
Patten 2013 - 2014
Patten 2013 - 2014
Jefferson County Commission 2007 - 2011
AT&T 1982 - 1990
Skills
Policy, Organizational..., Public Speaking, Government, Performance Management, Training Delivery, Human Resources, Leadership Development, Employee Relations, Analysis
Education
Tarbell Realtors/Kaplan
Completed Pre-License Curriculum, Real Estate
San Bernardino Valley College
Associates, Marketing Management
Huntingdon College
Bachelors, Business Management (In progress.)
Samford University
Certification, Legal Assistant/Paralegal
UnitedHealth Group October 2014 - Present
Advocate Good Samaritan Hospital May 2012 - January 2015
Rush University Medical Center July 2004 - May 2012
Skills
Healthcare, Registered Nurses, Nursing, Patient Safety, Patient Education, EMR, CPR Certified, Patient Advocacy, Acute Care, Healthcare Management, Pediatrics
Education
Illinois State University 1998 — 2004
Bachelor of Science (B.S.), Marketing & Nursing
UnitedHealth Group April 2015 - Present
Canon Business Process Services November 2014 - April 2015
Canon Business Process Services, Inc. December 2013 - November 2014
Canon Business Process Services, Inc. September 2012 - December 2013
Oce Business Services April 2010 - September 2012
SmithBucklin June 2007 - December 2008
Skills
Team Building, Microsoft Excel, Process Improvement, Customer Service, Microsoft Office, Project Management, Strategic Planning, Management, Microsoft Word, Operations Management, Marketing, Inventory Management, Salesforce.com, Employee Relations, Contract Management, Training, Budgets, Account Management, Event Planning, Leadership, PowerPoint, Team Leadership, Marketing Communications, New Business Development, Sales, Contract Negotiation, Program Management, Analysis, Customer Satisfaction, Coaching, Writing, Editing
Education
Illinois Wesleyan University 2003 — 2007
BA
National-Louis University 2010 — 2011
Teaching Certificate
UnitedHealth Group March 2015 - Present
Resource Corporation of America July 2013 - March 2015
Fort Bend County October 2009 - April 2012
Texas Department of Family and Protective Services May 2008 - September 2009
First American Title March 2005 - May 2007
Bank of Texas March 2004 - January 2005
Sterling Bank November 2000 - January 2004
Skills
Data Entry, Customer Service, 10 Key, Administrative..., Training, Outlook, Confidentiality, Administrative..., Government, Banking, Local Government, Research, Courts, Office Administration, File Management, Policy, Microsoft Excel, PowerPoint, Microsoft Office, Records Management, Title Searches, title insurance, Liens, Resolute Hospital..., Negotiation, Titles, Chain of Title, Criminal Records, Juvenile Court, Court Cases, Case Management
Education
University of Houston 1999 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Houston Community College 2001 — 2003
Political Science and Government
UnitedHealth Group 2014 - Present
Genesis Family Beauty Salon December 2011 - June 2014
General Dynamics Information Technology September 2013 - May 2014
Skills
Social Media Marketing, Sales, Social Media, Business Development, Online Advertising, Negotiation, Customer Service, Marketing, Entrepreneurship, Small Business
Education
Lone Star College System 2010 — 2012
Associate's degree, Health Care
Houston Community College 1998 — 2000
Certification, Medical Administrative/Executive Assistant and Medical Secretary
UnitedHealth Group July 2012 - Present
Howard County General Hospital January 2004 - May 2012
U.S. Consumer Product Safety Commission March 2009 - November 2009
Skills
PowerPoint, Healthcare Management, Microsoft Excel, Microsoft Word, Customer Service, Healthcare, English, Clinical Research, Leadership, Data Entry, Telephone Skills, Community Outreach, Spreadsheets, Medical Terminology, Payroll
Education
Howard Community College 2011 — 2012
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
University of Maryland University College 2004 — 2008
Bachelor's degree, Legal Assistant/Paralegal
UnitedHealth Group June 2015 - Present
United Healthcare May 2014 - June 2015
UnitedHealthcare August 2011 - May 2014
Arbor Healthcare October 2010 - July 2011
HCA February 2008 - May 2011
Hexion Specialty Chemicals 2004 - 2009
Memorial Hermann Healthcare System April 2001 - January 2005
Department of Veteran's Affairs Regional Office 1989 - 1997
Skills
Accounts Payable, Customer Service, Healthcare, Microsoft Office, HIPAA, Accounts Receivable, Medicare, Insurance, Hospitals, SAP, Recruiting, Health Insurance, Outlook, Access, Microsoft Excel, Microsoft Word, Software Documentation, Invoicing, Medical Billing, Medicaid, PowerPoint, Leadership, Healthcare Management, Process Improvement, Spreadsheets, Event Planning
Education
Houston Community College 1993 — 1995
Cosmetology
Cornerstone Theological Seminary 1991 — 1992
New Testament
Alvin Community College 1988 — 1990
Business Administration
UnitedHealth Group January 2014 - Present
Farmers Insurance June 2011 - January 2014
WebVisible March 2010 - March 2011
REO World May 2008 - March 2010
LendingTree / Home Loan Center September 2005 - November 2007
Sea Breeze Financial December 2003 - August 2005
Pro Sound and Stage Lighting May 1997 - November 2003
Skills
Lead Generation, Email Marketing, Database Marketing, Account Management, Direct Response, Strategic Planning, Campaigns, Market Analysis, Forecasting, Direct Mail Campaigns, Product Training, Corporate Training, Legal Compliance, Performance Appraisal, SEM, Online Advertising, Direct Marketing, PPC, Customer Acquisition, Online Marketing, SEO, Marketing, Advertising, Direct Mail, Leadership, Digital Marketing, Multi-channel Marketing, Strategy, Customer Retention, Competitive Analysis
Education
Vanguard University of Southern California 2001 — 2003
BA, Education
Hope International University 2000 — 2001
Education
Long Beach City College 1991 — 1996
Education
Optum March 2015 - Present
Land of Lincoln Health August 2013 - March 2015
UnitedHealth Group January 2011 - August 2013
Parkview Health September 2006 - December 2010
Parkview Health June 2005 - September 2006
Parkview Health April 2000 - June 2005
Parkview Health July 1998 - April 2000
Skills
Employee Benefits, Health Insurance, Human Resources, Healthcare, Managed Care, Leadership, Medicare, HIPAA, Medicaid, PPO, Provider Relations, Network Development, Revenue Cycle, Healthcare Industry, Credentialing, Medical Billing, Healthcare Management, HMO, Health Policy, Physicians, Hospitals, Claim
Education
Huntington College
Bachelor of Science (BS), Business Administration, Management and Operations
Huntington College
Associate of Science (AS), Organizational Leadership
Sisters of Charity Health System June 2010 - Present
St. Vincent Charity Medical Center, Cleveland,Ohio June 2010 - August 2011
UnitedHealth Group October 2006 - June 2010
Giesele Robinson Greene, M.D., Inc. 1982 - 2000
Skills
Public Speaking, Program Management, Team Building, Pharmacy, Revenue Cycle, Leadership, Clinical Research, Healthcare Consulting, Medicare, Data Analysis, EHR, Community Outreach, Healthcare Information..., Medicaid, Managed Care, Nonprofits, Healthcare Management, Budgets, Grant Writing, Program Development
Education
Howard University College of Medicine
Doctor of Medicine (M.D.)
Northwestern University
UnitedHealth Group 2015 - Present
Access MediQuip January 2005 - September 2015
ACS January 2004 - January 2005
ACS January 2003 - January 2004
Smoke Signal Communications January 2000 - January 2002
Meriter Hospital January 1998 - January 1999
Skills
Customer Service, Lotus Notes, Call Centers, Employee Benefits, Testing, Negotiation, Wireless, HIPAA, Medical Billing, Outlook, Hospitals, Medicaid, Process Improvement, Medical Devices, Microsoft Office, PowerPoint, Health Insurance, Leadership, CPT, ICD-9, Healthcare, Invoicing, Troubleshooting, Insurance, Medical Coding, Call Center, Managed Care
Education
Practice Management Institute
Houston Community College
Madison Area Technical College
Bank of America November 2014 - Present
MetLife May 2014 - November 2014
UnitedHealth Group July 2013 - February 2014
Afni December 2012 - May 2013
TV-10 News January 2012 - May 2013
WZND Radio, Illinois State University January 2012 - May 2013
ISU Telefund Center October 2011 - December 2012
Illinois State University's student television news station January 2010 - December 2011
WTST Radio January 2011 - May 2011
TSU TV News January 2011 - May 2011
Skills
Radio, Broadcast Television, Radio Broadcasting, Broadcast Journalism, Adobe Audition, ENPS, Broadcast, Avid, News Writing, Final Cut Pro, Video Production, Non-linear Editing, Video Editing, Radio Producing, Videography, Radio Host, Audio Editing, Wordpress, HTML, Adobe Photoshop, Health & Welfare..., Collections
Education
Illinois State University 2008 — 2013
Bachelor of Science, Broadcast Journalism; Communication
Illinois State University
Bachelor of Science (B.S.), Communication and Media Studies
UnitedHealth Group November 2013 - Present
Skills
Microsoft Word, Microsoft Excel, Team Building
Education
Illinois State University 1989 — 1994
Bachelor of Science, Political Science
FIS September 2014 - Present
UnitedHealth Group September 2011 - August 2013
Sapient September 2010 - September 2011
Infosys January 2008 - September 2010
Skills
Program Management, Project Management, Product Management, Agile Methodologies, Requirements Analysis, Vendor Management, Project Planning, Business Process..., Software Development, Java Enterprise Edition, Web Services, Spring, SQL, SDLC, Scrum, Unix, PL/SQL, Pegasystems PRPC, MS Project, Rally, Requirements Management, Requirements Gathering, Project Management Plan, JIRA, Maven, Ant
Education
Hult International Business School 2013 — 2014
Master of Business Administration (M.B.A.), Project Management, Managerial and Strategic Consulting, Disruptive Business Models
Punjab Technical University 2004 — 2007
Bachelor of Engineering (BE), Computer Sciences & Engineering
Technical Education Board, Chandigarh 2001 — 2004
Three year polytechnic diploma, Information Technology
UnitedHealth Group October 2013 - Present
State of Alaska October 2009 - September 2013
State of Alaska September 2008 - October 2009
State of Alaska October 2007 - September 2008
Action Rehab, LLC April 1997 - December 2007
Action Rehab January 1993 - April 1997
Action Rehab January 1986 - January 1993
Skills
COBRA, FMLA, Organizational..., HRIS, Health Insurance, Recruiting, HIPAA, Analysis, Employee Wellness, Team Building, Conflict Resolution, Training, Medicare, Onboarding, Employment Law, Leadership Development, Time Management, Government, Performance Management, Program Management, Labor Relations, Workers Compensation, Payroll, Leadership, Workforce Planning, Process Improvement, Administration, Personnel Management, Coaching, Strategic Planning, Vendor Management, New Hire Orientations, Change Management, Policy Analysis, Talent Acquisition
Education
University of Alaska Southeast 1986 — 1992
Bachelor Degree, Business Adminstration/Public Adminstration & Law
University of Alaska 1986 — 1990
Bachelor of Business Administration, Public Administration and Law
Northern Arizona University 1986 — 1986
Northern Arizona University 1986 — 1986
Idaho State University 1985 — 1985
Juneau Douglas High School
Stage Stores June 2015 - Present
Stage Stores March 2014 - May 2015
Stage Stores August 2012 - March 2014
Stage Stores August 2012 - January 2013
Patchen & Harkins Attorneys at Law February 2011 - August 2012
UnitedHealth Group January 2009 - February 2011
Finger Furniture September 2006 - March 2008
Skills
Time Management, Outlook, Customer Satisfaction, Social Media, Microsoft Excel, Customer Service, Sourcing, Microsoft Word, Recruiting, Microsoft Office, Data Entry, Sales, Retail, Call Centers, Training, Teamwork, Human Resources, Process Scheduler
Education
University of Houston 2012 — 2015
Bachelor of Science, Retailing and Consumer Science
Houston Community College 2008 — 2012
Associate of Arts (A.A.), General Business
UnitedHealth Group June 2014 - Present
Education
Stanford University
Stanford's d.school - Human Centered Design Thinking for Innovation program
University of Saint Thomas - School of Business
MBA, New Venture Management, Marketing and Business Strategy
Illinois Institute of Technology
Master of Science (MS), I/O Psychology
Wheaton College
BA, Psychology, Business
UnitedHealth Group September 2014 - Present
OptumRx February 2013 - September 2014
CVS Pharmacy June 2009 - July 2014
Jumpstart October 2008 - May 2009
Skills
Leadership, Pharmacy Technicians, Healthcare Industry, Pharmaceutical Industry, Microsoft Office, Customer Service, Pharmacy, Healthcare, Public Speaking, Data Entry, Creative Problem Solving, Customer Satisfaction, Positive Team Player, Customer Engagement, Critical Thinking, Pilot Projects, Pharmacy Benefit..., Medicare Part D, Pharmacueticals, Pharmacology, Medical Terminology, Pharmaceutics, Medicare, Medicine, Event Planning, Sales, Management, Microsoft Word, Training, Research, Microsoft Excel, Project Management, Experience Working with..., Petroleum Engineering, Oil & Gas Industry, Petroleum Products
Education
Houston Community College 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Petroleum Technology/Technician
Texas Tech University 2007 — 2012
Bachelor of Science (B.S.), Chemistry
Chase November 2013 - Present
UnitedHealth Group December 2009 - February 2012
Chase Source Staffing - Amerigroup 2012 - 2012
Spring Branch ISD April 2003 - October 2005
National Fiduciary Service, Inc. August 2000 - November 2002
First Community Credit Union June 1998 - December 1999
Saftey Systems And Controls, Inc. April 1994 - June 1997
Skills
QuickBooks, Office Management, Bilingual-English/Spanis..., Creative Problem Solving, Influential Communicator, Close Attention to..., Organizational..., Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Administrative..., Loans, Trust Services, Customer Satisfaction
Education
Houston Community College
UnitedHealth Group January 2015 - Present
Northern Brewer September 2013 - January 2015
Northern Tool + Equipment March 1999 - September 2013
Kraus-Anderson Construction Company February 1996 - March 1999
H. B. Fuller December 1994 - February 1996
Kraus-Anderson Construction Company September 1992 - December 1994
Skills
Telecommunications, Strategic Leadership, Networking, Cisco Technologies, E-commerce, Management, Leadership, Technical Leadership, IBM iSeries, Disaster Recovery, High Availability..., Team Building, PCI DSS, Contract Negotiation, Contact Centre..., Collaboration, Cisco Routers, Project Management, Enterprise Architecture, Warehouse Management..., Security Compliance, Enterprise Resource..., Microsoft Server..., Magento Ecommerce, AIX Administration, VMware ESX, IBM Websphere Commerce, Microsoft Technologies, Cisco WAN, Cisco Routing &..., Strategic Vision, Applications Software..., Web Design, Budget Process, Network Infrastructure, Microsoft Office, Cloud Computing, Vendor Management, Data Center, Containerization, Strategy, Enterprise Software
Education
Illinois State University
Bachelor of Science in Applied Computer Science, Dual minors: Communications and Managerial Accounting
Community Health Choice September 2014 - Present
UnitedHealthcare November 2011 - February 2014
UnitedHealth Group May 2011 - November 2011
Sierra Health Care, Inc May 2006 - May 2011
Sierra Health Care, Inc 2000 - 2006
Education
University of St. Francis 2002 — 2004
Master of Science (MS), Health Services Administration
Houston Baptist University
Bachelor of Science (BS), Nursing
UnitedHealth Group May 2015 - Present
UnitedHealth Group July 2013 - May 2015
UnitedHealth Group March 2012 - July 2013
UnitedHealth Group March 2011 - March 2012
UnitedHealth Group June 2009 - April 2011
UnitedHealth Group November 2008 - June 2009
UnitedHealth Group October 2007 - November 2008
Skills
Medicaid, Medical Terminology, Provider Relations, CPT, ICD-9, HIPAA, Medicare, Credentialing, Health Insurance, HMO, Claim, Call Center, PPO, HCPCS, Claims Resolution, Physicians, Healthcare, Call Centers
Education
Houston Community College 2011 — 2013
AAS, Health Information Technology
Devry University 2009 — 2012
Associates, Electronics & Computer Technology
AppleCare, Optum August 2014 - Present
ADCS August 2011 - Present
AA Asphalt June 2012 - January 2014
UnitedHealth Group December 2007 - April 2010
Skills
Managed Care, Medicare, Health Insurance, Medicaid, Healthcare Consulting, HIPAA, Health Savings Accounts, SDLC, Process Improvement, Healthcare Information..., Data Analysis, Medicare Part D, Customer Service, Insurance, Healthcare, Strategic Planning, Team Building, Training
Education
Cypress College 2012 — 2012
Certificate, SQL Oracle 11g
Hope International University 2010 — 2011
Master of Business Administration (MBA), International Business, 4.0
California State University Long Beach 1999 — 2002
Philosophy (B.A.), Political Science and Government, 3.5
UnitedHealth Group March 2015 - Present
UnitedHealth Group IT July 2012 - March 2015
IT Manager, UnitedHealth Group IT October 2010 - June 2012
UnitedHealth Group June 2007 - October 2010
Fair Isaac Corporation February 2005 - June 2007
Uniprise Technologies March 2003 - February 2005
Accenture 2000 - 2003
Skills
Vendor Management, Process Improvement, Program Management, Business Analysis, SDLC, Change Management, SharePoint, Visio, Project Management, Business Intelligence, Cross-functional Team..., Business Process..., Integration, PMP, Risk Management
Education
University of St. Thomas 2004 — 2009
MBA, Management
Illinois Wesleyan University 1992 — 1996
Bachelor of Arts, Political Science
Yorkville High School
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Humana April 2011 - March 2015
HealthSpring May 2010 - May 2011
UnitedHealth Group June 2008 - June 2009
WELLPOINT, INC April 2006 - March 2008
GUARANTEE TRUST LIFE INSURANCE COMPANY April 2004 - April 2006
CIGNA HealthCare of Illinois April 2001 - April 2004
BLUECROSS BLUESHIELD ASSOCIATION December 1995 - April 2001
UNITED HEALTHCARE OF ILLINOIS May 1992 - December 1995
Bankers Life and Casualty January 1989 - January 1992
Skills
Medicare Supplements, Medicare, Managed Care, Medicare Part D, Employee Benefits, Long-term Care, Account Management, Brokers, CRM, Strategy, Leadership, Selling, Sales, Underwriting, Product Marketing, Health Insurance, Marketing, Sales Process, Sales Management, Insurance, New Business Development, Marketing Strategy, Customer Retention, Management
Education
State of Illinois Insurance Producers License 1989 — 2013
1989, Public Relations
Illinois State University 1984 — 1988
Bachelor of Science, Marketing and Public Relations
Sandler Training
Sandler Training
Sandler Training
UnitedHealth Group July 2014 - Present
Wipro Technologies July 2011 - July 2014
Springleaf Financial Services April 2006 - July 2011
ACS Healthcare Solutions 2003 - 2006
ACS Healthcare Solutions 2001 - 2003
Saks Incorporated 1997 - 2001
Skills
SQL Server Management..., Microsoft SQL Server, C#, SSIS, Visual Studio, Requirements Analysis, Healthcare Information..., Databases, Agile Methodologies, Process Improvement, Software Engineering, SQL, SDLC, Software Development, Business Analysis, Analysis, Visio, Software Documentation, Software Project..., Requirements Gathering, Systems Analysis, Data Warehousing, Business Requirements, Cross-functional Team..., General Ledger, Accounting System, DB2, User Acceptance Testing, Troubleshooting, CICS, JCL, Management, Leadership, SharePoint, COBOL, Access
Education
Illinois Institute of Technology 2008 — 2009
Post Graduate Certificate, Software Engineering
University of Southern Indiana 2006 — 2008
Business Administration
Tougaloo College 1993 — 1997
B.S., Mathematics and Computer Science
UnitedHealth Group May 2013 - Present
Kroger January 2012 - May 2013
Target May 2011 - January 2012
ClubCorp August 2010 - December 2010
Walgreens August 2008 - September 2010
Skills
Pharmacy, Compounding, Community Pharmacy, Data Entry, Cashiering, Pharmacy Benefit..., Pharmacy Practice, Third Party Claims, Call Centers, Time Management, Verification, Diabetes, Prescription, Customer Service
Education
Houston Community College 2012 — 2017
UnitedHealth Group April 2012 - Present
UnitedHealth Group November 2011 - October 2012
UnitedHealth Group October 2010 - December 2011
UnitedHealth Group March 2007 - October 2010
EDS April 1996 - March 2007
Concentra July 1991 - April 1996
Skills
SDLC, Program Management, Quality Assurance, Project Management, PMP, Project Planning, PMO, MS Project, Requirements Gathering
Education
Illinois State University 1979 — 1984
B.S.
UnitedHealth Group 2014 - Present
Cigna 2014 - 2014
GE 2013 - 2014
American Express 2012 - 2013
Hult International Business School June 2011 - September 2012
Cisco Systems 2012 - 2012
Ericsson 2007 - 2011
Teradata (through HCL Technologies) 2005 - 2007
Skills
Business Analysis, BRDs, FRD, UML, Process Modeling, Customer Relations, B2B, Product Support, C, Sybase, SQL, Database Analysis, C++, Scripting, Perl, Unix, IT Management, Flex, Java, HTML, Database Administration, Telecommunications, Scrum, Kanban, Agile & Waterfall..., User Acceptance Testing, Shell Scripting, Requirements Analysis, SOA, Agile Methodologies, Business Process, Testing, Data Analysis, Customer Service, SDLC, Team Leadership, ClearCase, PL/SQL, Oracle, Software Project...
Education
Hult International Business School
MBA, Project Management
IRTT
Computer Engineering, Computer Science
Apac August 2013 - Present
UnitedHealth Group December 2008 - August 2012
UnitedHealth Group August 2007 - December 2008
Aetna March 2007 - August 2007
Humana July 2005 - November 2006
Oxford Health Plans October 1997 - May 2005
Visiting Nurse Service of New York August 1993 - August 1997
Skills
Community Outreach, Performance Management, Call Center..., Situational Leadership, Team Leadership, Organizational..., Product Management, Customer Service, English, Medicare Prescription..., Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Sales Management, Direct Sales, Employee Recognition, Workers Compensation, HR Policies, Product Development, Project Management, Benefits Administration, Legal Compliance, Community Engagement, Production..., Retention Strategies, Diversity & Inclusion..., Microsoft Office, Medicare Advantage, Medicare Part D, New Business Development, PowerPoint, Microsoft Excel, Recruiting, Nursing Homes, Microsoft Word, Team Building, Sales, Leadership, Health Insurance
Education
Strayer University-Florida 2012 — 2014
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Hudson County Community College 1993 — 1997
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Energy Resourcing Group May 2015 - Present
Energy Resourcing Group November 2013 - Present
Robert Half International August 2011 - November 2013
Datacert December 2010 - April 2011
Cardon Outreach July 2009 - August 2010
Dyna-Drill (Schlumberger company) March 2008 - July 2010
UnitedHealth Group October 2007 - March 2008
Ranger American October 2005 - October 2007
Skills
Data Entry, Training, Access, Software Documentation, Outlook, Management, Customer Service, Microsoft Office, Time Management, Project Management, Microsoft Excel, Process Scheduler, Office Management, Accounts Receivable, 10 Key, Team Building, Budgets, Accounts Payable, QuickBooks, NetSuite, Microsoft Dynamics, MS Project, Great Plains Software, SAP, Benefits Administration, MS Office Suite, Great Plains, Technical Support, ADP Payroll, Disaster Recovery, Document Management, SOP authoring, Conflict Resolution, Time Study, Time & Attendance, Taleo, Salesforce.com..., JobScience, Screening Resumes, Contract Recruitment, Recruitment Sourcing, Business Visas, Business Travel, Administrative..., Super User, Database Administration, Cisco Call Manager, ShoreTel
Education
University of Houston 2014 — 2017
Bachelor of Arts (B.A.), Social Sciences
Houston Community College 2009 — 2012
Associate of Arts (A.A.)
Robert E Lee HS 2001 — 2005
OptumRx April 2013 - Present
UnitedHealth Group April 2013 - Present
Kelsey-Seybold Clinic August 2012 - Present
Skills
Healthcare, Pharmacy, Medicare, Data Entry, Customer Service, Medical Terminology, HIPAA, Hospitals, Healthcare Management, Healthcare Information..., Clinical Research, EMR, Patient Safety, Managed Care, Nursing, CPR Certified, Inpatient
Education
Houston Community College
Howard University School of Business September 2015 - Present
INROADS November 2012 - Present
UnitedHealth Group May 2015 - August 2015
Howard University August 2014 - May 2015
UnitedHealth Group May 2014 - August 2014
Howard University School of Business August 2013 - April 2014
UnitedHealthcare June 2013 - August 2013
Giant Food Stores June 2010 - June 2013
Frederick Community College June 2011 - August 2011
Maryland Financial Planners March 2011 - March 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Invoicing, Data Entry, Teamwork, QuickBooks, Customer Service, Finance, Accounting, Databases, Time Management, Networking, Analysis, Accounts Receivable, Accounts Payable, Public Speaking, Event Planning, Social Media, Leadership, Research
Education
Howard University 2012 — 2016
Accounting
Tuscarora High School 2008 — 2012
Soccer and Basketball
Tuscarora High School 2008 — 2012
High School Diploma
Howard University
B.B.A, Accounting
UnitedHealth Group October 2013 - Present
UnitedHealth Group March 2012 - Present
UnitedHealth Group February 2010 - March 2012
UnitedHealth Group - OptumHealth Financial Services April 2006 - February 2010
UnitedHealth Group February 2005 - April 2006
Perficient March 1998 - April 2003
State Farm Insurance June 1994 - March 1998
Skills
SDLC, Business Analysis, Healthcare, Process Improvement, Agile Methodologies, Business Process..., Visio, Cross-functional Team..., Integration, Enterprise Architecture, IT Strategy
Education
Illinois State University 1990 — 1994
BS, Computer Science, Accounting
Highland Community College 1990 — 1992
AS, Computer Science, Accounting
River Ridge High School 1986 — 1990
Empyrean Benefit Solutions, Inc. September 2013 - Present
Mercer HR Outsourcing April 2009 - June 2012
Mercer HR June 2008 - June 2012
UnitedHealth Group September 2008 - December 2008
Energy / Kelly April 2007 - May 2008
Radio Ratings July 2006 - March 2007
Mercer HR October 2004 - February 2006
Education
Houston Community College 2012 — 2014
University of Houston 2000 — 2001
Houston Community College
University of Houston
UnitedHealth Group April 2015 - Present
CNN May 2013 - April 2015
GCOM Software INC December 2012 - May 2013
NYS Office for Technology May 2010 - January 2013
New York State Senate January 2010 - July 2010
Education
State University of New York at Albany 2011 — 2013
Master of Science (M.S.), Computer Science
State University of New York at Albany 2007 — 2010
Bachelor of Science (B.S.), Computer Science
Hudson Valley Community College 2005 — 2007
AS, Information Systems
Mercer HR Outsourcing April 2009 - Present
Mercer Investment Consulting September 2008 - Present
UnitedHealth Group September 2008 - December 2008
Energy / Kelly April 2007 - May 2008
Radio Ratings July 2006 - March 2007
ACS, a Xerox Company October 2004 - February 2006
Education
Houston Community College 2011 — 2013
University of Houston 2000 — 2002
Houston Community College
University of Houston
Alliant Insurance Services November 2014 - Present
UnitedHealth Group 2012 - November 2014
One Pint LLC June 2007 - July 2014
Aetna November 2004 - September 2012
CIGNA November 1997 - June 2003
Skills
Health Insurance, Employee Benefits, Insurance, Underwriting, Medicare, Disability Insurance, Brokers, Term Life Insurance, Account Management, Strategic Planning, Claim, Health Policy, Health Savings Accounts, Healthcare, Life Insurance, HIPAA, Benefits Administration, Sales Management, Salesforce.com, Leadership, Strategy, Sales, Management
Education
Loyola University of Chicago - Graduate School of Business 1996 — 1996
MBA
Illinois State University 1987 — 1991
BS, Business Administration
Lyons Township 1983 — 1987
UnitedHealth Group
Skills
C, Java, Microsoft Office, Microsoft Excel, Matlab, C++, PowerPoint, Engineering, Microsoft Word, Teamwork, Electronics, Windows, Solidworks, Mac OS, Computer Hardware..., Electrical..., Internet Troubleshooting, Data Analysis, Programming
Education
Rensselaer Polytechnic Institute 2011 — 2015
Bachelor's Degree, Electrical & Computer Systems Engineering
Hudson Valley Community College 2008 — 2011
Associate's degree, Engineering Science
UnitedHealth Group April 2005 - Present
Skills
Microsoft Office, Adobe Creative Suite, Bilingual-English/Spanis..., HIPAA, Healthcare, Microsoft Word, Customer Service, Leadership, Microsoft Excel, Reporting & Analysis, Team Leadership, Medicaid, Digital Electronics, Computer Proficiency, Social Media Marketing, Social Media Blogging, Long-term Care, Medicaid Managed Care, Medicare, Health Policy, Training, SharePoint, Digital Video, Digital Illustration, Social Media, Program Management
Education
University of Houston-Downtown 2013 — 2014
Communication and Media Studies, 3.35
Houston Community College 2007 — 2013
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician
Texas State Technical College Harlingen 1999 — 2002
n/a, Prepress/Desktop Publishing and Digital Imaging Design, 3.35
United Insurance Group Agency, Inc. April 2014 - Present
UnitedHealth Group October 2007 - Present
Skills
Health Insurance, Medicare, Medicare Part D, Healthcare, Insurance, Program Management, Employee Benefits, Medicaid, Strategic Planning, Account Management, Managed Care, Team Building, Leadership, Process Improvement, Marketing, Critical Illness
Education
Hudson Valley Community College 2001 — 2003
Marketing
Houston ISD August 2009 - Present
UnitedHealth Group June 2004 - July 2005
Chevron-Equilion September 2000 - April 2004
Providence Family Practice June 2002 - July 2002
Equifax January 1998 - August 2000
Skills
Teaching, Curriculum Development, Classroom, Staff Development, Data Entry, Educational Technology, Public Speaking, Customer Service, Microsoft Office, PowerPoint, Research, Higher Education, Programming, Internet Services, TCP/IP, Mediation, Communication Protocols, Network Security, Computer Security, Numeric Filing, Online Data Entry, Accurate Data Entry, Leadership, Training, Leadership Development, Community Outreach, Program Development, Educational Leadership, Career Counseling, Distance Learning, Resume Writing, Curriculum Design, Adult Education, Student Affairs, Academic Advising, Nonprofits, Conflict Resolution
Education
Walden University 2011 — 2015
Bachelors Degree in Progress, Information Technology, 3.2
Houston Community College 2006 — 2011
Associates, Information Technology, 3.0
United Allied Health Careers, Inc 2002 — 2002
Medical Assisting, Medical Assisting, 3.5
Alief Hastings High School 1989 — 1993
High School Diploma, Art and Science, 3.5
The University of Texas Health Science Center at Houston August 2015 - Present
The University of Texas Health Science Center at Houston August 2015 - Present
WellPoint March 2014 - August 2015
UnitedHealth Group December 2012 - March 2014
UnitedHealth Group August 2010 - November 2012
UnitedHealth Group May 2007 - August 2010
Skills
HIPAA, Data Entry, Customer Service, Health Insurance, Team Building, Healthcare, Claims Resolution, ICD-9, Administrative Work, Benefits Administration, Public Speaking, Leadership, CPT, Compensation & Benefit, Medicare/Medicaid..., Medical Terminology, Claims Investigations, Policy Analysis, Clinical Research, Telecommunications, Planning & Organizing..., Communication Skills, Crisis Communications, Provider Relations, Case Management, Utilization Management, Community Outreach, Public Health
Education
Houston Community College 2015 — 2017
Associate’s Degree, Pre-Nursing Studies, 3.0/4.0
University of Houston-Downtown 2012 — 2014
Bachelor of Arts (B.A.), Communication, Corporate, 3.28
Doblin February 2015 - Present
IDEO.org December 2014 - January 2015
Service design sabbatical October 2014 - November 2014
SC Johnson January 2014 - August 2014
Illinois Institute of Technology August 2013 - December 2013
UnitedHealth Group June 2013 - August 2013
Godrej December 2012 - January 2013
Design Research Conference 2012 November 2011 - October 2012
SC Johnson May 2012 - August 2012
Foundry Communications Inc. December 2010 - April 2011
Skills
Design Thinking, Design Strategy, Service Design, Research, Analysis, Graphic Design, Observation, Information Design, User-centered Design, Experience Design, Typography, Ethnography, Social Media, Art Direction
Education
IIT Institute of Design 2011 — 2013
Master of Design, Human-centered design, 3.96
Illinois Institute of Technology 2011 — 2013
Master of Business Administration (MBA), 3.91
York University 2003 — 2008
B.Des (Hons), Graphic Design, 8.4 (9.0 scale)
Aurora High School
Tangoe, Inc. August 2013 - Present
FitLinxx March 2013 - August 2013
Neopost USA August 2011 - August 2012
Ruby Tuesdays - Westfield Shopping Mall September 2009 - September 2011
UnitedHealth Group March 2011 - June 2011
Vendor Compliance Federation December 2009 - January 2011
Skills
Data Entry, Management, Salesforce.com, Customer Service, Sales, Microsoft Excel, Customer Satisfaction, Accounts Receivable, Databases, Research, Credit, Portfolio Management, Analysis, Account Reconciliation
Education
Housatonic Community College 2009 — 2010
Associate, Science; Business Administration
HTS Inc. Consultants April 2014 - Present
UnitedHealth Group January 2013 - April 2014
CVS Caremark Corporation January 2012 - November 2012
Skills
Pharmacy, Healthcare, Pharmacy Automation, Clinical Research, Managed Care, Pharmaceutical Industry, Pharmacy Benefit..., Compounding, Medicine, Medicare Part D, Community Pharmacy, Pharmacy Practice, Pharmacology
Education
Houston Community College 2011 — 2013
Chemistry
University of houston 2010 — 2012
Chemistry
UnitedHealth Group May 2006 - Present
Asurion December 2005 - May 2006
Skills
Process Improvement, Research, Strategic Planning, Sales, Quality Assurance, Microsoft Excel, Medicare, Healthcare, Budgets
Education
Houston Community College 2010 — 2012
Associate of Arts (A.A.), Art/Art Studies, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - March 2015
UnitedHealth Group July 2011 - October 2013
Coventry Health Care, an Aetna Company September 2006 - July 2011
Aon Hewitt 2002 - 2006
Aon Hewitt 1998 - 2002
Education
Northern Illinois University
Master of Business Administration (MBA)
Illinois Institute of Technology
Bachelor's degree, Management Information Systems, General
McKinsey & Company July 2015 - Present
Deloitte April 2013 - July 2015
UnitedHealth Group November 2011 - April 2013
Siemens Healthcare August 2010 - November 2011
Infosys Technologies Ltd February 2009 - August 2009
Billabong International High School June 2008 - November 2008
Chevend Technologies Ltd June 2007 - May 2008
Skills
Oracle, JavaScript, C#, Java, JSP, SQL Server Management..., R, Performance Test..., Data Analysis, Systems Improvement, PL/SQL, Microsoft SQL Server, Requirements Analysis, Visual Studio, ASP.NET, Software Development, Web Services, MySQL, Data Warehousing, Eclipse, SQL, XML, Databases, Agile Methodologies, SDLC, Business Analysis, HTML, C++, CSS, Testing, ETL, Web Applications
Education
Illinois Institute of Technology 2009 — 2011
Masters, Information Technology and Management
M.H.S.S. College of Engineering, University of Mumbai 2004 — 2008
Bachelors, Computer Science
UnitedHealth Group August 2015 - Present
UnitedHealth Group November 2014 - Present
Optimum Health Solutions, Inc. July 2013 - August 2014
Optimum Health Solutions, Inc. May 2010 - July 2013
Illinois State University August 2012 - June 2013
Heartland Community College May 2012 - July 2012
Skills
Wellness Coaching, Motivational..., Presentations, Presentation Development, Employee Wellness..., Employee Training, Student Development, Student Affairs, Academic Advising, Student Recruiting
Education
Illinois State University 2012 — 2014
Master's degree, College Student Personnel Administration
Western Illinois University 2007 — 2010
Bachelor's degree, Health Sciences
SBM Management Services, LP December 2013 - January 2014
YMCA of Superior California February 2013 - December 2013
American Pacific Mortgage March 2012 - August 2012
ThinkEquity LLC 2008 - 2012
Design Select 2007 - 2008
UnitedHealth Group 2006 - 2008
Pacific Union Dental 1998 - 2007
Self employed 1989 - 1991
Skills
Accounting, Accounts Payable, Customer Service, Budgets, Microsoft Office, Accruals, Fixed Assets, Expenses, General Ledger, Account Reconciliation, Microsoft Excel, Bank Reconciliation, Journal Entries, Outlook, Spreadsheets, Internal Controls, Microsoft Word, Year-end Close, GAAP, Peachtree, Office Management, Corporate Finance, Excel, Reconciliation, Word, Reconciliations, Process Improvement, Credit Cards, Credit Card Transaction..., Credit Card Fraud, Expense Reports
Education
Humphreys College 1992 — 1996
BS, Accounting, 3.4 GPA
Redmond High School
Reedsport High School
The University of Texas Health Science Center at Houston November 2014 - Present
The University of Texas Health Science Center at Houston February 2007 - Present
Social Elite June 2006 - January 2008
UnitedHealth Group October 2002 - June 2006
Skills
Well versed in..., Benefits Administration, Employee Benefits, HR Policies, Human Resources, Payroll, Leadership, Conflict Resolution, Administration, Legal Compliance, PeopleSoft, Analysis, Accounts Payable, Management, Accounting, Financial Statements, Budgets, Bookkeeping, Data Entry, Outlook, Insurance
Education
Texas Woman's University 2013 — 2014
Master's degree, Business Administration and Management, General
Texas Woman's University 2013 — 2014
Master's degree, Business Administration and Management, General
University of Phoenix 2009 — 2012
Bachelor's degree, Business Administration and Management, General
Houston Community College
Associate's degree, Accounting
UnitedHealth Group August 2014 - Present
Hyatt House October 2013 - August 2014
Red Roof Inn April 2013 - October 2013
Massage Heights August 2011 - May 2012
Gorman's Cleaners 2012 - 2012
The Chocolate Crocodile December 2009 - September 2010
Skills
Training, HCPCS, CPT, ICD-9-CM, Medisoft, EHR, EMR, Health Insurance, •Training and..., Creative Problem Solving, •Conflict resolution, Customer Service, Coordination, Persuasion, Critical Thinking, Hospitality, Payroll, Communication, Social Perceptiveness, Strongly self-motivated, Team Building, Team Leadership, Front Office, Guest Service Management, Time Management
Education
Remington College-Houston Campus 2013 — 2014
Medical Insurance Specialist/Medical Biller
Houston Community College 2009 — 2012
Culinary/Computer Science
Prairie View A&M University 2008 — 2010
Computer Science
Cypress Springs High School 2004 — 2008
UnitedHealth Group June 2015 - Present
24 Hour Fitness June 2005 - Present
24 Hour Fitness June 2005 - Present
Xerox Corporation October 2013 - June 2015
Skills
Customer Service, Fitness, Strength Training, Outlook, Coaching, Weight, Personal Training, Endurance, Pilates, Weight Training, Training, Leadership, Microsoft Office
Education
Independence University 2013 — 2015
Associate's Degree, Business Management
Penn Foster Career College 2012 — 2014
Certification, Personal Trainer
Ross Shaw Sterling
University of Pennsylvania July 2014 - Present
Penn Medicine (University of Pennsylvania Health System) December 2013 - Present
Manos Family Practice February 2012 - November 2013
UnitedHealth Group October 2011 - January 2012
University of Pennsylvania Health System May 1999 - September 2011
Springhouse October 2000 - January 2010
W. B. Saunders Company September 1999 - January 2005
The Chester County Hospital May 1992 - June 1999
Skills
Pacemakers, Nursing, BLS, Healthcare, Nurse Practitioners, ACLS, Hospitals, Critical Care
Education
Maryville University of Saint Louis 2014 — 2015
DNP, Doctorate of Nursing Practice
Wilmington University 1997 — 1999
Masters of Science in Nursing and Family Nurse Practitioner, Family Nurse Practitioner
Immaculata University 1992 — 1994
Bachelors of Science in Nursing, nursing
Chester County Hospital School of Nursing 1989 — 1992
diploma, nursing
Downingtown High School 1985 — 1989
UnitedHealth Group October 2008 - Present
MedImpact July 2006 - October 2008
UnitedHealth Group September 2002 - July 2006
UnitedHealth Group October 2000 - September 2002
Chestnut Health Systems June 1999 - August 2000
Skills
Managed Care, Credentialing, Employee Relations, Healthcare Information..., Insurance, Policy, Pharmacy Benefit..., Regulatory Affairs, Data Analysis
Education
University of California, San Diego 2002 — 2005
Certificate, Paralegal (Extension Program)
Illinois State University 1997 — 1999
MA, Counseling Psychology
University of Tulsa 1993 — 1997
BA, Psychology
UnitedHealth Group August 2012 - Present
General Mills October 2011 - August 2012
Target September 2009 - October 2011
Target September 2009 - February 2011
Target January 2008 - September 2009
Worrell Inc September 2004 - December 2007
Minneapolis College of Art and Design January 2005 - December 2005
Design Institute February 2004 - September 2004
Brainco 2001 - 2004
College of Saint Catherine September 1999 - August 2000
Skills
Ethnography, Consumer Insights, User Experience, Human Centered Design, Paper Prototyping, Innovation Planning, Qualitative Research, Team Facilitation, Design Strategy, Strategic Planning, Project Management, Design Research, Graphic Design, Customer Insight, Marketing Research, Innovation Management, Product Development, Industrial Design, Quantitative Research, Design Thinking, Market Research, Cross-functional Team..., Strategy, Strategic Thinking, Program Management, Management, Experience Design, Coaching, Research Design, Segmentation, Leadership, Usability Testing, Creative Problem Solving, Consumer Insight, Product Design, User-centered Design, Concept Development, Product Innovation, Consumer Behaviour, Service Design, Consumer Products, User Experience Design, Competitive Intelligence, User Research, CRM, Analysis
Education
IIT Institute of Design 2000 — 2003
MDES, User Centered Communication Design
University of Minnesota-Twin Cities 1993 — 1998
BS, Communication Design
Technical & Professional Recruiting Group August 2014 - Present
UnitedHealth Group 2015 - 2015
UnitedHealth Group 2015 - 2015
UnitedHealth Group 2015 - 2015
Martin's Point Health Care June 2012 - August 2014
Technical & Professional Recruiting Group September 2010 - July 2012
Martin's Point Health Care March 2008 - September 2010
Time Warner Cable March 2007 - March 2008
IDEXX Laboratories, Inc 2004 - 2007
Lebel Personnel 1992 - 2001
Skills
Talent Acquisition, Interviewing, Hiring, Performance Management, Full-cycle Recruiting, Succession Planning, Recruitment/Retention, Applicant Tracking..., Recruiting, Human Resources, Onboarding, Temporary Placement, Interviews, Customer Service, Organizational..., Employee Benefits, College Recruiting, Talent Management, Strategy, Strategic Planning, Leadership, Employee Relations, HR Consulting, Technical Recruiting, New Hire Orientations, Time Management, Temporary Staffing, Employee Training, Coaching, Training, Screening, Employment Law, Screening Resumes, Team Building, HR Policies, Networking
Education
Husson University 2008 — 2011
Bachelor's Degree, Business Administration
Husson University 1977 — 1984
AS, Business Administration
Target March 2015 - Present
Target June 2013 - February 2015
Target March 2013 - June 2013
Target Corporation September 2011 - March 2013
United States Peace Corps June 2010 - January 2012
HealthCentral February 2010 - May 2010
U.S. Department of the Interior, Office of the Secretary, Washington, DC September 2009 - December 2009
UnitedHealth Group May 2009 - August 2009
The Council for Excellence in Government November 2008 - February 2009
Target June 2008 - August 2008
Skills
Talent Development, Project Execution, Collaborative Problem..., Driving Results, Building Relationships, Team Leadership, Project Management, Talent Management, Leadership, Marketing, Recruiting, Management, Team Building, Fundraising, Cross-functional Team..., Customer Service, Public Speaking, Time Management
Education
Howard University 2006 — 2010
Bachelors in Business Administration, Marketing
High School 2002 — 2006
High School Diploma
UnitedHealth Group April 2015 - Present
Memorial Hermann Health System 2010 - Present
Epic Health Services November 2013 - April 2015
Skills
Customer Service, Microsoft Excel, Healthcare, Management, Project Management, Hospitals, Public Speaking, Sales, Healthcare Management, Social Media, EMR, Case Management, ICU, Patient Safety, Home Care, Pediatrics, HIPAA, Nursing, Healthcare Information...
Education
University of Texas at Tyler
Master of Business Administration (MBA), Health Care Administration/Management
Houston Baptist University
ADN, Nursing Education
University of Phoenix
BSN, Nursing Education
UnitedHealth Group January 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2011 - November 2014
Northern Trust January 2009 - June 2011
Newedge Group June 2007 - January 2009
Concentra November 2006 - June 2007
Broadspire June 2006 - November 2006
Cardinal Health January 2006 - June 2006
CVS Caremark Corporation October 2004 - December 2005
Discover Financial January 2000 - October 2004
Tellabs April 1998 - January 2000
Skills
SOA, Integration, Web Services, Java Enterprise Edition, Software Development, Cloud Computing, Business Intelligence, Java, Architecture, Hibernate, Microsoft SQL Server, Weblogic, JMS, .NET, Websphere, Certified Scrum Master..., Web Applications, Enterprise Software, Architectures, EAI, IT Strategy, Struts, Master Data Management, ESB, Middleware, Enterprise Architecture, Solution Architecture, Scrum, Application Architecture, SDLC, ETL, Agile Methodologies, Software Project..., Agile Project Management, TOGAF, Technical Architecture, Oracle, TIBCO, Data Warehousing, UML, Requirements Analysis, WebSphere MQ, DB2, Data Modeling, WebLogic
Education
Illinois Institute of Technology 1995 — 1998
MS, Computer Science, Project Management
Dale Carnegie 2009 — 2009
Certification of Achievement, Effective Communication and Human Relations
Scrum Alliance 2013 — 2013
Certified Scrum Master, 2013
Microsoft Certified Professional
Sun Certified Architect
Sun Certified Java Developer
Sun Certified Web Component Developer
Valence Health December 2013 - Present
UnitedHealth Group March 2010 - November 2013
Innoviant July 2006 - February 2010
Blue Cross and Blue Shield Association November 2002 - June 2006
Motorola June 2000 - June 2002
PCT Automation Systems September 1999 - June 2000
Skills
XML, RoboHelp, Technical Writing, Software Documentation, HTML, Content Management, SnagIt, Online Help, Project Management, Editing, SDLC, Business Analysis, Training, Cross-functional Team..., Healthcare Information..., Business Intelligence, Databases, Instructional Design, Agile Methodologies, CRM, Visio, Process Improvement, SharePoint, Vendor Management, Management, Software Project..., Quality Assurance, Data Warehousing, Business Process..., Program Management, Data Analysis
Education
Illinois State University 1997 — 1999
B.A., English
UnitedHealth Group April 2015 - Present
UnitedHealth Group July 2011 - Present
UnitedHealthcare May 2008 - July 2011
HealthNow New York Inc. 1998 - 2008
Empire Blue Cross 1992 - 1997
Skills
Provider Relations, Network Development, Contract Negotiation, PPO, Medicaid, Managed Care, HIPAA, Credentialing, HMO, Medicare, Healthcare Industry, Health Policy, Hospitals, Healthcare Management, Healthcare Consulting
Education
University of Maryland University College 2007 — 2010
Business Administration
Hudson Valley Community College 1988 — 1990
UnitedHealth Group July 2007 - Present
BioScrip, Inc. 2005 - 2007
McKesson Medication Management 1997 - 2005
UnitedHealth Group January 1988 - October 1997
McGladrey Hendrickson & Pullen December 1983 - January 1986
Skills
Financial Reporting, Managerial Finance, Strategic Planning, Forecasting, Business Planning, Mergers & Acquisitions, Internal Controls, Finance, Leadership, Essbase, General Ledger, Project Planning, Financial Modeling, Financial Accounting, Management, Change Management, Pricing, Cross-functional Team..., Corporate Finance, Business Analysis, Management Consulting, Auditing, Business Process..., Acquisition Integration, Strategic Financial..., Financial Analysis, Budgets, Financial Forecasting
Education
Illinois State University
Bachelor's degree, Accounting
UnitedHealth Group January 2014 - Present
MOM Brands August 2010 - November 2013
HighJump Software May 2006 - July 2010
3M March 2005 - April 2006
Minnesota Association for Volunteer Administration July 2004 - March 2005
Crowder, Bedor & Paulson, LLP, MN October 2003 - May 2004
Skills
Databases, Integration, Microsoft SQL Server, Oracle, Oracle Applications, JD Edwards, Unix, PL/SQL, SharePoint, Enterprise Software
Education
University of St. Thomas 2001 — 2003
M.S., Software Systems
Huazhong Agricultural University
B.S., Mechanical Engineering
UnitedHealth Group March 2009 - Present
Media Holdings, LLC February 2007 - March 2009
Audit Bureau of Circulations February 2006 - February 2007
Skills
Variance Analysis, Financial Modeling, Budgets, Forecasting, Financial Reporting, Internal Audit, Finance, Auditing, Management
Education
Keller University 2007 — 2012
Masters Degree, Financial Management; CFA emphasis
Houghton College 2001 — 2005
B.S, Business Administration; Management and Marketing
UnitedHealth Group April 2015 - Present
UnitedHealthcare May 2008 - April 2015
Wells Fargo December 2003 - May 2008
Federal Reserve Bank of Minneapolis March 1997 - August 2003
Skills
Instructional Design, Captivate, ADDIE, Blended Learning, E-Learning, Instructor-led Training, Curriculum Design, Technical Writing, Visio, Training, Content Development, Guides, Job Aids, Presenter, Information Architecture, Articulate Presenter, Web-based Training, Learning Solutions, Articulate Storyline, Learning Management, Coaching, Needs Analysis, Program Management, Process Improvement
Education
Houghton College
BS, Business Administration, Psychology
State University of New York College at Buffalo
MS, Student Personnel Administration
UnitedHealth Group 2009 - Present
Aegis Technologies 2008 - 2008
UnitedHealth Group 2000 - 2008
UnitedHealth Group 1998 - 2000
Skills
Telecommunications, Cross-functional Team..., Project Management, Management, Call Centers, Sales, Integration, Testing, Requirements Analysis, Software Development, Configuration Management, System Design, Unix, Program Management, Security, SQL, Java, Linux, Troubleshooting, Systems Engineering
Education
University Phoenix, Denver Campus 1999 — 2001
MSCIS, Computer Information Systems
Illinois State University 1989 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
UnitedHealth Group November 1988 - Present
UMR a United HealthCare Company 1988 - Present
Skills
Process Improvement, HIPAA, Managed Care, Medicare, Medicaid, Healthcare Management, Healthcare Industry, Healthcare Information..., Healthcare Consulting, Revenue Cycle, Health Insurance, Healthcare, Credentialing, Hospitals, Practice Management, Medicare Part D, Medical Coding, EMR, Medical Billing, Insurance, ICD-9, CPT, Quality Improvement, Claim, EHR, Physicians, Business Analysis, Strategic Planning, Team Building, Vendor Management
Education
Illinois State University 1972 — 1977
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
UnitedHealth Group October 2010 - Present
UnitedHealth Group September 2004 - October 2010
UnitedHealth Group April 2002 - August 2004
Aetna April 2000 - April 2002
Aetna September 1997 - April 2000
Internal Revenue Service September 1991 - September 1997
Skills
Health Insurance, Medicare, Managed Care, Process Improvement, Medicaid, Healthcare, Healthcare Management, Program Management
Education
Howard University 1998 — 2000
Master of Business Administration (M.B.A.), Health Services Administration
University of Maryland College Park 1990 — 1996
Bachelor of Science (BS), Business Management
Dimension Data September 2010 - Present
UnitedHealth Group June 2010 - October 2010
Toluna 2007 - 2010
XL Capital June 2002 - September 2007
Lous Dreyfus February 2000 - February 2002
Skills
Riverbed Products, Cisco Technologies, Networking, Telephony, VoIP, Firewalls, Disaster Recovery, Vendor Management, LAN-WAN, VMware, ITIL, Security, Data Center, VPN, Active Directory, Unified Communications, IT Operations, IT Service Management, Juniper jncia, Routing, IP, IT Management, Juniper, Telecommunications, Cisco Nexus, Switches, Cisco Routers, WAN, Cisco Call Manager, SIP, Microsoft Technologies, Switching, H.323, Network Administration, Network Architecture, Routers, Cisco IOS, TCP/IP, IT Strategy, Network Design, Network Security, Servers, Windows Server, Infrastructure, Service Delivery, Unified Messaging
Education
Housatonic Community College 2012 — 2012
Business Management
Norwalk Community College 2005 — 2006
Networking
UnitedHealth Group Corporate Director Receivable ManagementUnited Healthcare2009 - Present
UnitedHealthcare - Corporate 2009 - Present
Metropolitan Life Insurance Company 1995 - 1998
Allstate Insurance 1986 - 1989
Skills
Health Insurance, Management, Managed Care, Insurance, Medicaid, Customer Service, Medicare, Healthcare, HMO, Employee Benefits, Cross-functional Team..., HIPAA
Education
Illinois State University 1982 — 1986
Bachelor's Degree, Finance and Financial Management Services
UnitedHealth Group January 2012 - Present
UnitedHealth Group October 2008 - January 2012
Wells Fargo 2006 - 2007
Long Term Care Group 2006 - 2007
Skills
SDLC, Data Warehousing, ETL, Business Intelligence, Data Modeling, SQL, DB2, Oracle, Requirements Analysis, Agile Methodologies, PL/SQL, Unix, Teradata, Business Analysis, Data stage, Vendor Management, Resource Management, Project Management, IT Project..., Operations Management, Change Management, Procedure Development, Technical Documentation, Microsoft SQL Server, Toad, MS Project, Visio
Education
Illinois Institute of Technology 2003 — 2005
M.S, Electrical and Computer Engg
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Express Scripts April 2013 - Present
The Street Company January 1990 - Present
Target January 2012 - April 2013
UnitedHealth Group June 2011 - January 2012
IBM Global Business Process Services August 2010 - June 2011
Cargill January 2008 - March 2010
Hallmark Insights January 2006 - January 2008
Nash Finch Company May 2005 - September 2005
C.H. Robinson Worldwide, Inc. February 2005 - May 2005
Target October 2004 - January 2005
Skills
Change Management, Requirements Analysis, Integration, Project Management, Program Management, MS Project, CRM, Business Analysis, Cross-functional Team..., Process Improvement, Vendor Management, Leadership, Strategy, PMO, SharePoint, IT Management, SDLC, Microsoft Project
Education
University of Phoenix 1997 — 1999
MBA, Global Management
Howard University
Bachelor of Science, Microenvironmental Studies & Design
UnitedHealth Group April 2015 - Present
CME Group July 2013 - April 2015
CME Group July 2010 - July 2013
Allstate February 2007 - August 2010
State Farm Insurance 2005 - 2007
Starbucks Coffee Company 2003 - 2005
Walt Disney World August 1999 - January 2000
Skills
Negotiation, Contract Management, Contract Negotiation, Procurement, Strategic Sourcing, Management, Strategic Planning, Budgets, Vendor Management, Process Improvement, Leadership, Strategy, Business Strategy
Education
Illinois State University
BS, Economics
Ottawa High School 1992 — 1996
Travelers July 2011 - February 2012
The Hartford 2010 - May 2011
Aetna, INC. 2008 - 2009
Aetna, INC. August 2003 - December 2007
UnitedHealth Group January 2001 - July 2003
O & O Enterprise January 1993 - December 2000
Skills
International Operations, Underwriting Operations, Business Process...
Education
Trinity College-Hartford 2008 — 2011
MA
Husson College
BS
UnitedHealth Group November 2010 - Present
Harold Carter Realtors May 2007 - November 2010
Keller Willams Realty, Allen, Tx January 2005 - December 2006
Skills
Real Estate, Residential Homes, Foreclosures, Customer Service, Relocation, Selling, Commercial Real Estate, Investment Properties, Sales, First Time Home Buyers, Luxury, Short Sales, Real Estate Transactions, Referrals, Notary Public, Single Family Homes, Sellers, Business Strategy
Education
Champions School of Real Estate 2004 — 2004
Real Estate
Houston Community College 1991 — 1992
Computer Technology
Indiana University Bloomington 1976 — 1978
Public Affairs
Lincoln Financial Group May 2010 - Present
Universal American February 2009 - April 2010
UnitedHealth Group October 2005 - July 2008
Mutual of Omaha February 2004 - October 2005
Nebraska Methodist Health System July 1997 - February 2004
Union Pacific Railroad 1998 - 2003
Skills
Healthcare, Medicare, Strategic Planning, Insurance, Leadership, Policy, Clinical Research, Health Insurance, Team Building, Training, Managed Care, Hospitals, Case Managment, Healthcare Management, Nursing, Provider Relations, Healthcare Information..., Disability Insurance, HIPAA, EMR, Healthcare Industry, Medicaid, Long-term Care, Employee Benefits
Education
Idaho State University 1986 — 1989
BS, Nursing
Texas Department of Family and Protective Services September 2014 - Present
UnitedHealth Group February 2014 - September 2014
OptumHealth September 2007 - February 2014
OptumHealth September 2007 - February 2014
St Joseph's Medical Center November 2005 - September 2007
Skills
Call Centers, Customer Service, Employee Benefits, Payroll, Sales, Marketing, Claim, Accounting, Research, Nursing, Medicare, Health Insurance, Microsoft Excel, Call Center, Data Entry, Healthcare, Medicaid, HIPAA, Process Improvement
Education
University of Houston-Victoria 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Clinical Psychology, 3.5
Houston Community College 2003 — 2006
Associate of Arts and Sciences (AAS), Psychology
Holy Child Girl's High School 1994 — 2000
High School Diploma
UnitedHealth Group November 2014 - Present
Blue Shield of California July 2013 - November 2014
Amerigroup Corporation April 2012 - July 2013
BlueCross BlueShield of SC January 2012 - March 2012
Accenture July 2011 - September 2011
College of Business (Illinois State University) August 2010 - May 2011
Illinois State University September 2008 - May 2011
BSES Rajdhani Power Ltd/ Reliance Energy September 2005 - March 2008
Skills
Visio, Microsoft Excel, Access, SDLC, SharePoint, Requirements Analysis, Analysis, Project Management, Management, Testing, PowerPoint, Teamwork, Data Analysis, Microsoft Word, Business Analysis, SQL, FACETS 4.71, SSRS, Atlassian JIRA, Toad, Tidal Enterprise..., SQL Server Management...
Education
Illinois State University 2008 — 2011
MBA, Finance
Kurukshetra University 2001 — 2005
B Tech, Electronics & Communication
Sacred Heart Convent School, Jagadhri
UnitedHealth Group June 2013 - Present
CGGVeritas February 2008 - December 2012
CGGVeritas September 2012 - October 2012
CGGVeritas June 2009 - December 2009
CGGVeritas April 2008 - June 2009
Spring Branch ISD February 2005 - November 2007
Skills
Interpreter for the..., Human Resources, Training, Management, Petroleum Geology, Petroleum, Oil/Gas, Data Processing, Expatriate Management, Geology, Gas, Drilling, Occupational Health, HRIS, Natural Gas, Energy
Education
University of Houston 2005 — 2006
Some course completion, Kinesiology
Houston Community College 1995 — 2005
Interpreting/Transliteration
UnitedHealth Group September 2014 - Present
The Brooklyn Hospital Center July 2008 - September 2014
Brooklyn hospital center July 2008 - January 2011
Comprehensive Care Management 2000 - 2007
Skills
Board Certified, American Board of..., Geriatric Medicine, Hospice and Palliative..., Palliative Care, Medicine, Acute Care, Medical Education, Wellness, Long-term Care, Physicians, Healthcare Management, Emergency Medicine
Education
Montefiore Medical Center 2007 — 2008
Fellowship, Geriatric Medicine Residency Program
Montefiore Medical Center 1996 — 1999
Internal Medicine Residency, Internal Medicine Residency Program
Mount Sinai School of Medicine of New York University 1992 — 1996
Doctor of Medicine (M.D.), Medicine
Ernst & Young January 2011 - Present
Target Corporation November 2008 - October 2010
UnitedHealth Group October 2006 - October 2007
Best Buy Corporation April 2004 - November 2005
Target Corporation March 1995 - May 2003
Wells Fargo Bank Corporation February 1988 - August 1994
Skills
Budgets, Administrative..., Event Planning, Customer Service
Education
Illinois Central College 1983 — 1985
Business Administration\Office Management
UnitedHealth Group May 2015 - Present
Target January 2015 - March 2015
Target June 2012 - January 2015
Target February 2011 - May 2012
Macy's East August 2008 - February 2011
Facet Technologies August 2007 - August 2008
Skills
Loss Prevention, Leadership, Retail, Store Management, Customer Service, Logistics, Team Building, Profit, Asset Protection, Store Operations, Big Box, Time Management, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Access, Visual Merchandising, Hardware, Inventory Management, Retail Sales, Shrinkage, Merchandising, Microsoft Office, Inventory Control
Education
Robert Morris University - Illinois 2009 — 2011
Bachelors, Business Administration
Illinois Central College 2007 — 2008
Associate of Arts and Sciences (AAS)
Washington Community High School 2003 — 2007
UnitedHealth Group June 2015 - Present
DaVita June 2012 - September 2015
Epic Health Services, Inc. March 2012 - February 2013
HCHHS August 2011 - March 2012
Skills
Nursing, Healthcare, CPR Certified, Customer Service, BLS, Hospitals, Critical Care, PALS, EMR, Patient Safety, Public Speaking
Education
Houston Community College
The University of Texas at Austin
UnitedHealth Group August 2015 - Present
Bridgeway Software March 2013 - Present
Best Buy November 2006 - March 2010
Skills
Customer Satisfaction, Customer Service, Customer Experience, Retail, Merchandising, Retail Sales, Inventory Management, Loss Prevention, Time Management, Sales, Store Management, Microsoft Office, Visual Merchandising, OS X, Cashiering
Education
Houston Community College 2009 — 2015
Associate of Arts (A.A.), Communication and Media Studies
University of Houston 2008 — 2011
Communications
UnitedHealth Group May 2013 - Present
Executive Health Resources December 2011 - May 2013
Stonecrest Pediatrics, P.C. March 2004 - October 2011
Skills
Medicine, Healthcare, Healthcare Management, Managed Care, Pediatrics
Education
Howard University College of Medicine 1992 — 1996
M.D., Medicine
Howard University 1987 — 1992
B.S.Ch.E., Chemical Engineering
UnitedHealth Group April 2015 - Present
OneWest Bank November 2012 - Present
OneWest Bank October 2009 - November 2012
Aspen Marketing Services 2006 - 2009
Hufstetler & Gonzalez, Inc. 2003 - 2004
Skills
Social Media Marketing, Event Management, Strategic Communications, Marketing, Editing, Training, Publicity, Social Networking, Facebook, Loan Servicing, Management, Teamwork, Analysis, Marketing Strategy
Education
Universidad del Sagrado Corazón
BA, Communications
Institut d'Economie scientifique et de Gestion 2002 — 2002
Business
Humana March 2014 - Present
Humana February 2012 - March 2014
UnitedHealth Group July 2011 - February 2012
APAC Customer Services April 2007 - July 2011
CTU Online May 2006 - March 2007
Quinalan & Fabish Music Co November 2000 - December 2005
Skills
Program Management, Policy, Human Resources, Interviews, Coaching, Training, Customer Service, Sales, Call Centers, Employee Training, Databases, Editing, Auditing, Employee Benefits, Leadership, Team Building, Customer Satisfaction, Team Leadership, Time Management, Process Improvement, Leadership Development, Sales Management, Performance Management, Recruiting
Education
Illinois Wesleyan University 1989 — 1994
Bachelor, Music Education
UnitedHealth Group August 2013 - Present
Intrafusion May 2012 - Present
National Employment /ExpressJet December 2011 - May 2012
Creative Financial Staffing (CFS) November 2010 - January 2011
Advanced Pharmacy March 2009 - November 2010
Greater St. Paul MB Church August 2007 - January 2009
Express Scripts March 2005 - April 2007
Express Scripts July 2004 - March 2005
StreetWise Entertainment August 1998 - August 2004
Skills
Medical Billing, Accounts Receivable, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, A/R collections, Medical Terminology, Medical Records, Quality Assurance, Financial Statements, Claim, 10 Key, Journal Entries, QuickBooks, Fax, Data Entry, Healthcare, Administrative..., Telephone Skills
Education
Houston Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Business Administration and Management, General
NYS Office of Mental Health March 2013 - Present
UnitedHealth Group May 2012 - March 2013
NYS Department of Health/Health Research, Inc. November 2008 - January 2012
Schenectady ARC May 2002 - November 2008
Skills
Healthcare, Mental Health, Clinical Research, Social Services, Psychotherapy, Program Development, Nonprofits, Healthcare Management, Policy, Managed Care, Behavioral Health, Clinical Supervision, Case Management, Public Health, Crisis Intervention, Treatment
Education
University at Albany 2008 — 2010
Certificate of Graduate Study, Public Management and Health Policy
University at Albany 2000 — 2002
MSW, Social Welfare
University at Albany 1998 — 2000
B.A., Psychology, Sociology
Hudson Valley Community College 1995 — 1997
A.A.S., Human Services
UnitedHealth Group June 2014 - Present
Inovalon June 2010 - May 2014
Healthways April 2006 - May 2010
St. Agnes Hospital July 2003 - June 2006
Skills
Motivational..., Coaching and Mentoring, Excellent Chronic..., telephonic disease..., Leading a team, Providing 1:1 Feedback, Improving morale in the..., Power Point, Word,..., Morale, Nursing, Leadership, Analyzing for Trends..., Experienced Trainer, Collaborative Leadership, Case Management, HIPAA, Healthcare, Training, Medicare
Education
Howard Community College 2000 — 2003
Associate's degree, Registered Nursing/Registered Nurse
Iowa State University 1983 — 1985
2 year study, Child Development
Aetna September 2014 - Present
UnitedHealth Group July 2013 - September 2014
Carroll Hospital Center April 2011 - June 2013
Carroll Hospital Center 2007 - 2011
Carroll Hospital Center 2004 - 2007
HealthCare Strategies 2002 - 2004
Northwest Hospital 1997 - 2002
Skills
Hospitals, Healthcare, Healthcare Management, Healthcare Information..., Inpatient, Nursing, Revenue Cycle, Utilization Review, Certified Case Manager, Utilization Management, Medical/Surgical, Acute Care, Quality Improvement, Case Managment, Disease Management, Medicaid, Patient Advocacy, Nursing Education, Medicare, Managed Care, ACLS, Critical Care, Physician Relations, EMR, Healthcare Consulting, EHR, HIPAA, Case Management
Education
Howard Community College 1992 — 1996
ADN, Nursing
UnitedHealth Group January 2014 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Java, Research, Social Media, Public Speaking, Teamwork, Windows, English
Education
University of Wisconsin-Madison 2007 — 2012
Bachelor's degree Letters & Science
University of Pennsylvania - The Wharton School 2013 — 2016
CEBS- Certified Employee Benefit Specialist
Villanova University
Six Sigma Green Belt
Imperial College London 2010 — 2010
Home October 2011 - Present
UnitedHealth Group June 1998 - October 2011
UnitedHealth Group 1998 - 2011
Skills
Presentations, Multi Tasking, Project Management, Coaching, Team Leadership, Analysis, Vendor Management
Education
Illinois State University 1991 — 1996
Bachelor of Science (B.S.), Mass Communication/Media Studies
UnitedHealth Group July 1995 - Present
Empire Blue Cross & Blue Shield September 1991 - July 1995
Education
Hudson Valley Community College 1993 — 1997
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
IPC Healthcare, Inc. January 2015 - Present
DISYS July 2014 - September 2014
BioTex Inc December 2013 - July 2014
Carlton Staffing August 2013 - December 2013
UnitedHealth Group April 2013 - August 2013
Randstad USA January 2013 - April 2013
Corbett Staffing November 2012 - December 2012
Resource Staffing April 2012 - September 2012
A1 Personnel September 2009 - December 2011
Skills
Cataloging, Records Management, Microsoft Office, Office Equipment, Clerical Work, Phone Skills, Data Entry, Customer Service, Telephone Skills, Time Management, Software Documentation, Administration, Invoicing, Inventory Management, Management, Analysis
Education
Houston Baptist University 2007 — 2008
I.H. Kempner High School 2005 — 2007
UnitedHealth Group 2011 - 2012
Shell Oil Company January 2009 - December 2009
CEMEX June 2008 - November 2008
GMAC Mortgage January 2006 - February 2007
Medtronic June 2005 - August 2005
Health Net June 2003 - June 2005
Education
Houston Community College 2012 — 2013
Business Administration and Management, General
UnitedHealth Group March 2007 - July 2012
Education
Illinois State University
UnitedHealth Group July 2013 - October 2013
HealthPort LLC July 2012 - April 2013
Northern Virginia Pulmonary and Critical Care Specialists January 2010 - September 2011
Concentra November 2006 - October 2009
ADP October 2005 - June 2006
Skills
Human Resources, Spanish-speaking
Education
Independence University 1996 — 1998
Respiratory Therapy, Respiratory Care Therapy/Therapist
UnitedHealth Group August 2011 - Present
UnitedHealth Group February 2010 - April 2012
UnitedHealth Group February 1999 - April 2010
Education
Illinois State University 1987 — 1992
B.S., Political Science and Government
AOL March 2012 - Present
National Cancer Institute (NCI) November 2011 - March 2012
Celerity Innovation Center May 2011 - October 2011
UnitedHealth Group October 2010 - April 2011
Skills
Java, Web Services, Linux, Oracle PL/SQL..., MySQL, Hadoop, Lucene, MongoDB, NoSQL, Agile Methodologies, Subversion, Tomcat
Education
Illinois Institute of Technology 2008 — 2010
M.S, Computer Science
Dr. Amberdkar Institute of Technology 2004 — 2008
B.E, Computer Science
Pepperidge Farm June 2015 - Present
Pepperidge Farm August 2013 - June 2015
UnitedHealth Group 2007 - 2012
UnitedHealth Group 2005 - 2007
Education
Southern Connecticut State University 2010 — 2013
Bachelor of Science (BS), Accounting
Housatonic Community College
Associate of Science (AS), Accounting
UnitedHealth Group August 2013 - Present
Columbia Medical Sport and Spine June 2012 - July 2013
Education
University of Maryland Baltimore County 2013 — 2015
Pre-Nursing Studies
Howard Community College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Massage Therapy/Therapeutic Massage L.M.T
UnitedHealth Group July 2007 - November 2013
Skills
Medicaid Managed Care, Medicare, Chip Medicad
Education
Houston Community College 1982 — 1983
Aetna May 2013 - Present
UnitedHealth Group February 2011 - April 2013
Shell January 2009 - December 2009
Skills
Computer Proficiency, Bilingual, Microsoft Office, IDX, SQL Navigator, SAP, Claims Handling, Claims Resolution, Medical Terminology, Medical Billing, CPT, ICD-9, Appeals, Grievances, Lubricants, Lotus Notes, RightFax, Webmail, Sir Q, Purchase Contracts, Contracts Administrators, Account Management, Training, Customer Service, Escalations Management, Escalation Resolution, Purchasing, Purchase Orders, Data Entry, Logistics
Education
Houston Community College
Kelsey-Seybold Clinic May 2014 - Present
UnitedHealth Group July 2013 - May 2014
Chase March 2010 - July 2013
DHL July 2004 - February 2009
Skills
Customer Service...
Education
Houston Community College 2009 — 2013