UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
Freedom Equity Group April 2014 - Present
Colonial Life 2013 - Present
Transamerica June 2012 - Present
American National Life Insurance Co. of New York September 2008 - Present
Combined Insurance June 2013 - February 2014
Allstate 2013 - February 2014
Blue Cross Blue Shield of Texas August 2013 - 2014
UnitedHealth Group August 2013 - 2014
STATE FARM INSURANCE 2011 - 2011
Skills
Insurance, Health Insurance, Finance, Outlook, Sales, Strategic Planning, Leadership, Customer Satisfaction, Team Building, General Insurance, Property & Casualty..., Underwriting, Life Insurance, Claim, Customer Retention, Employee Benefits, Strategy, Term Life Insurance, Disability Insurance, Claims Management, Accident, Long-term Care, Claims Handling, Critical Illness, Health Savings Accounts, Long Term Care Insurance, Executive Management, Project Planning, Insurance Brokerage, Business, Cold Calling, Analysis, Training, Workers Compensation, Small Business, Medicare, Financial Services, Call Centers, Brokers, Casualty Insurance, Financial Risk, Retirement Planning, Process Improvement, Legal Liability, Liability, Relationship Management, Pricing, Vendor Management, Managed Care, Recruiting
Education
El Paso Community College 2000 — 2002
Certification Business, Business Management
UnitedHealth Group May 2013 - Present
US Army July 2009 - September 2012
U.S Army March 2005 - September 2012
US Army March 2005 - September 2012
US Army September 2005 - May 2009
OfficeMax March 2003 - December 2004
Qualxserv June 2004 - November 2004
Subway January 2002 - January 2003
Skills
Microsoft Office, Outlook, Information Assurance, Printers, Computer Maintenance
Education
ECPI College of Technology 2003 — 2004
Computer Networking Technology
ECPI College of Technology 2003 — 2004
A.S. Degree, Computer Networking Technology
UnitedHealth Group January 2011 - Present
UnitedHealth Group 2012 - 2013
Extend Health January 2010 - January 2011
Skills
Medical Billing, Insurance, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, ICD-9, ICD-10, CPT, Front Office, Mailroom Operations, Prior Authorization, Typing
Education
El Centro College
Respiratory Care Therapy/Therapist
UnitedHealth Group July 2011 - Present
UnitedHealth Group October 2009 - July 2011
Education
ECPI University 2013 — 2014
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant
Grimsley Senior High 2000 — 2004
HCR ManorCare June 2015 - Present
UnitedHealth Group June 2014 - June 2015
Hospice of Dayton May 2013 - May 2014
Hospice of Dayton September 2012 - May 2013
Good Samaritan Hospital 2007 - April 2013
Good Samaritan Hospital 2007 - January 2011
Skills
Healthcare Management, BLS, ACLS, Nursing, Critical Care, ICU, Home Care, JCAHO, Disease Management, Vital Signs, Registered Nurses, Cpr Certified, Nursing Care, Epic Systems, Trach Care
Education
Ohio University 2011 — 2013
Bachelor of Nursing
Edison Community College 2007 — 2011
ADN, Nursing
UnitedHealth Group April 2013 - Present
Skills
Process Improvement, Integration, Team Building
Education
Elgin Community College 2006 — 2008
Associate's degree in Nursing, Registered Nursing/Registered Nurse
Millsaps College 1992 — 1996
Bachelor of Science (B.S.), Biochemistry and Molecular Biology
Securus Technologies July 2015 - Present
Emdeon March 2015 - July 2015
MedAssets March 2014 - October 2014
One Technologies May 2012 - March 2014
UnitedHealth Group December 2011 - May 2012
ICR January 2008 - December 2011
Thomas Nelson Live Events May 2005 - October 2008
Stream International May 2000 - April 2003
stream 1999 - 2003
Internship Carrollton Police Department April 1997 - August 1997
Skills
Management, Training, Time Management, Software Documentation, Team Building, Project Management, Event Planning, Purchasing, Recruiting, Event Management, Creative Writing, Public Speaking, Public Relations, PowerPoint, Strategic Planning, Spreadsheets, Microsoft Office, Microsoft Excel, blackbaud, patrons edge, Problem Solving, Research, Employee Benefits, Hospitality Industry, HR Policies, Invoicing, International Sales, Networking, Outsourcing, Office Management, Quality Assurance, Visio, Volunteer Management, Warehousing, Budgets, Leadership, Social Media Marketing, Customer Service
Education
Eastern New Mexico University 1995 — 1999
BS, Sociology
Thomas jefferson highschool 1991 — 1993
UnitedHealth Group Account ExecutiveUnitedHealthcareJuly 2002 - Present
Visual Services, Inc. October 1995 - March 2002
Skills
Health Insurance, Insurance, Disability Insurance, Employee Benefits, Life Insurance, Health Savings Accounts, Customer Service, Term Life Insurance
Education
Eastern Michigan University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Marketing
The TriZetto Group March 2012 - Present
UnitedHealth Group June 2011 - March 2012
Centers for Disease Control and Prevention March 2011 - May 2011
Skills
Requirements Analysis, Business Analysis, Requirements Gathering, Software Implementation, Business Requirements, ICD-9, CPT, Claims Resolution, Claims Investigations, Customer Service, Issue Resolution, Health Insurance, Healthcare Reimbursement, Healthcare Consulting, Camtasia, Release of Information, Health Care Compliance, Workers' Compensation..., HIPAA, Software Documentation, Access, Process Improvement, Employee Benefits, Onboarding, Analysis, Microsoft Office
Education
Eastern Kentucky University 2006 — 2011
Bachelor of Science (B.S.), Heath Service Administration
Western Hills High School 2002 — 2006
UnitedHealth Group 2009 - Present
Byram Healthcare 2005 - 2008
CCS Medical 2003 - 2005
Newell Rubbermaid 2000 - 2003
Education
Edgewood College
B.A.
UnitedHealth Group August 2014 - Present
CGS July 2012 - August 2014
CVS Caremark Corporation 2008 - 2012
Emdeon February 2008 - June 2008
Skills
Healthcare, AS400 system, Kronos, PeopleSafe, Avaya, Customer Service, Microsoft Office 2007, Windows XP, Medicare Part D, Medicare Prescription..., Appeals, Microsoft office 2010, XP, Claim, Provider Relations, Medicare, HIPAA, Health Insurance, Medical Terminology, PeopleSoft, Managed Care, Insurance, Microsoft Office, Microsoft Excel
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Heathcare Management
East Tennessee State University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Human Resources Management/Healthcare
UnitedHealth Group March 2015 - Present
Aetna Inc. 2008 - 2015
Skills
■ Results driven, ■ Sales force..., ■ Negotiating and..., ■ Underwriting & risk..., ■ Strategy & planning, ■ Project management, ■ Staff development, ■ Talent recruitment, ■ Creative problem..., Leadership, Managed Care, Process Improvement, Project Management, Sales, Strategic Planning, Team Building
Education
Rensselaer Polytechnic Institute at Hartford 1992 — 1997
Master of Business Administration (M.B.A.), Finance, General
Eastern Connecticut State University 1982 — 1986
Bachelor of Science (B.S.), Mathematics
UnitedHealth Group January 2015 - Present
The Portal Group January 2009 - October 2014
Allstate June 2008 - October 2008
Siemens February 2008 - April 2008
Motorola June 2005 - June 2007
Napier University October 2004 - December 2004
Standard Life August 2003 - July 2004
Skills
Content Management, Large Scale Deployments, HTML, Photoshop, Calendaring, Technical Documentation, Organizational Structure, Process Improvement, XML, CMS, CRM, Testing, SDLC, Business Analysis, Vendor Management, Digital Marketing, Program Management, Enterprise Software, Management, E-commerce
Education
Napier University 2002 — 2005
BS, Engineering with Distinction in Internet Computing
Kaplan University-Des Moines Campus 2001 — 2001
Associate's Degree, Computer Information Systems
Cole Neuroscience Center January 2014 - Present
UnitedHealth Group November 2010 - January 2014
Fort Sanders Regional Medical Center July 2007 - May 2011
Skills
Case Management, Clinical Research, Crisis Intervention, Group Therapy, Mental Health, Social Services, Nonprofits
Education
University of Tennessee-Knoxville 2006 — 2007
Masters of Science in Social Work, Social Work
East Tennessee State University 2003 — 2005
Bachelor of Social Work, Social Work
UnitedHealth Group January 2014 - Present
UnitedHealth Group October 2011 - January 2014
StoneRiver September 2008 - October 2011
Nationwide Insurance 2006 - September 2008
Bandag 1997 - 2006
Computer Horizons 1996 - 1997
Perot Systems 1994 - 1996
Skills
COBOL, JCL, VSAM, MVS, TSO/ISPF, Fileaid, Endevor, CICS, SDLC, Business Analysis, Requirements Analysis, Process Improvement, Visio, SharePoint, Project Management, SQL, DB2, IBM Debugger, SAS Programming, DataStage
Education
Eastern Iowa Community College District 1991 — 1993
Associate's Degree, Business Computer Programming
UnitedHealth Group August 2015 - Present
AR Medical Managers May 2011 - Present
Chesapeake neurosurgery December 2013 - August 2015
Humana April 2013 - October 2013
Duke University Medical Center July 2010 - May 2013
MEDICAL MANAGEMENT SERVICES November 2007 - June 2011
Kelly Services March 2010 - June 2010
main street cafe January 2007 - October 2007
Wake Nephrology Associates January 2001 - May 2003
Talbot Bank July 2002 - April 2003
Skills
CPPM, National CPC, ICD-10, HIPAA, Revenue Cycle, Medical Billing, Hospitals, Healthcare Management, Medicare, Medical Records, Medical Terminology, Physicians, Healthcare, Auditing, Meditech, Healthcare Reimbursement, auditing medical records, EMR, Healthcare Information..., EHR, Denials, Risk Management, Health Information..., Managed Care, Medicaid, Physician Relations, Medicare/Medicaid..., Health Insurance, Physician Coding, Revenue Cycle Management, Medical Compliance, Accounts Receivable, Healthcare Consulting, Access, HMO, Medical Office, Medicare Risk..., Medisoft, 10 Key, Radiology, IDX, Surgery, ICD-9
Education
Easton High School 1985 — 1988
high school diploma, Accounting and Business/Management
Edgecombe Community College
UnitedHealthCare December 2013 - Present
UnitedHealth Group July 2010 - December 2013
UnitedHealthCare September 2007 - July 2010
UnitedHealthCare April 2007 - September 2007
UnitedHealthCare September 2004 - April 2007
UnitedHealthCare August 2003 - September 2004
United Technologies Pratt & Whitney September 2002 - May 2003
Skills
Business Analysis, Requirements Gathering, Software Documentation, Business Requirements, Business Process, Training, Analysis, Management, Change Management, Project Planning
Education
Eastern Connecticut State University 1999 — 2003
Bachelor of Science, Business Administration; International Business
Optum Technology April 2014 - Present
UnitedHealth Group December 2011 - Present
ING September 2007 - November 2011
ING Financial Services October 2002 - September 2007
ING September 2000 - October 2002
Jensen Industries, Inc June 1998 - September 2000
Jensen Industries, Inc May 1996 - July 1998
Skills
Process Improvement, Process Management, Process Engineering, Business Process..., Six Sigma, Continuous Improvement, Lean Thinking, Lean Tools, Change Management, Risk Management, Business Analysis, Leadership, Team Leadership, Cross-functional Team..., Team Facilitation, Cross Functional..., Coaching, Staff Development, Presentation Development, Presentation Coaching, Presentation Skills, Customer Experience, Business Process Mapping, Metrics, Quality Assurance, Process Improvement..., Project Portfolio..., SDLC, PMO, Program Management, Project Management
Education
Eastern Connecticut State University 1993 — 1995
Bachelor of Arts (B.A.), Psychology, 3.55/4.0 GPA
Manchester Community College 1988 — 1993
Librial Arts
Rockville High School 1984 — 1988
High School, Floriculture
UnitedHealth Group November 2014 - Present
Salem's Franchising Co LLC January 2014 - November 2014
AIA Property Management / James Allen Tax & Accounting February 2013 - January 2014
iMapp April 2008 - March 2013
IMAPP June 2003 - April 2008
Skills
Healthcare, Benefits Management, Health Insurance, Customer Service, Payroll, I-9 Compliance, Human Resources, Location Intelligence, Data Entry, Office Management, Records Management, Vendor Management, Real Estate, Property Management, Residential Homes, Negotiation, Asset Managment, REO, Asset Management, Deeds, Selling, Residential, Maintenance & Repair, Internet Banking, Community Associations, Rent Manager, Tax Returns, Provider Relations
Education
Polk Community College 2013 — 2014
Bachelor of Science (BS), Business Administration and Management, General
IFREC 2013 — 2013
Community Association Manager, Real Estate
Eckerd College 2001 — 2005
Bachelors, Organization Studies
St Petersburg College 1992 — 1995
AA, Liberal Arts
UnitedHealth Group Internal Claim AuditorAmerichoiceFebruary 2008 - Present
United Health Care February 2008 - Present
Skills
Auditing, Financial Analysis, Internal Audit, Managed Care, Risk Management, Process Improvement, Insurance, Management, Analysis, Leadership, Strategic Planning, Business Analysis, Microsoft Excel
Education
Edinboro University of Pennsylvania
Wheeler School of Business
Associate Degree, Business
UnitedHealth Group May 2011 - Present
UnitedHealth Group October 1997 - May 2011
Education
Edinboro University of Pennsylvania
English/Language Arts Teacher Education
UnitedHealth Group 2003 - Present
Promotion Support Services August 1997 - March 2003
Skills
HIPAA, Accounts Payable, Accounts Receivable, Invoicing
Education
St. Ambrose University 2015 — 2017
Master's degree, Organizational Leadership
St. Ambrose University 2013 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eastern Iowa Community College District 2010 — 2012
Associate of Arts (AA), Business Administration and Management, General
New York Life Insurance Company April 2015 - Present
The Audiohouse January 2015 - April 2015
Teleperformance June 2014 - December 2014
UnitedHealth Group June 2014 - December 2014
US Army National Guard - 244th Attack Helicopter Battalion January 2011 - May 2014
US ARMY - 82nd Airborne Division October 2003 - January 2011
20th Special Forces Group June 1998 - October 2003
Skills
Military, Army, Military Operations, Helicopters, Operational Planning, Weapons, Aviation, Special Operations, Command, Flight Safety, Tactics, CFI, Commercial Aviation, Airplane, Airplanes, Commercial Pilot, Aviation Operations, Parachute Rigger, Licensed Skydiver, Life Insurance, Medicare, Medicare Part D, Medicare Advantage, Medicare Supplements, Medicare Prescription..., Term Life Insurance, Relationship Building, Customer Service, Problem Solving, Sales
Education
Embry-Riddle Aeronautical University 2014 — 2016
Master of Science (M.S.), Occupational Safety and Health Technology/Technician
Eastern Florida State College 2012 — 2015
Certificate, Photography
Embry-Riddle Aeronautical University 2010 — 2013
Bachelor of Science (B.S.), Aeronautics/Aviation/Aerospace Science and Technology, General
Eastern Florida State College 2001 — 2002
Associate of Arts (A.A.), General Studies
Florida Institute of Technology 1995 — 1997
Aerospace, Aeronautical and Astronautical Engineering
UnitedHealth Group July 2015 - Present
Society of Nuclear Medicine and Molecular Imaging May 2015 - July 2015
Society of Nuclear Medicine and Molecular Imaging (SNMMI) April 2011 - May 2015
Arent Fox June 2007 - April 2011
U.S. Senate Finance Committee February 2006 - June 2007
U.S. House of Representatives September 2005 - December 2005
Skills
Public Policy, Policy Analysis, Non-profits, Public Relations, Research, Government, Politics
Education
Southeastern University, Washington, DC 2005 — 2007
Master of Public Administration (MPA), Government Management
Eastern Connecticut State University 2000 — 2004
BA, Public Policy and Government
Metro News Service 2001 - Present
Universal Life Resources 2000 - 2001
UnitedHealth Group 1999 - 2000
UnitedHealth Group 1998 - 1999
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1993 - 1998
Skills
Vendor Management, Microsoft Office, Process Improvement, Leadership, Newspaper, Team Leadership, Microsoft SQL Server, Training, Project Management, Business Development, Active Directory, Product Management, Account Management, Data Analysis, Data Wrangling, Modeling Data, Problem Solving, Researching, Data Management, Analytics, IT Strategy, Management, Lead Generation, Business Intelligence, Program Management, Analysis, Strategic Planning, Customer Service, Sales
Education
Baptist Bible College 1992 — 1993
Youth Ministries
Eastfield College 1991 — 1992
Business Administration and Management, General
Healthy Nail Institute February 2014 - Present
Balance Day Spa May 2013 - August 2013
singleton care inc March 2011 - July 2011
Community Helps Network February 2009 - August 2009
Express Nails April 2008 - January 2009
Clinique May 2006 - October 2006
UnitedHealth Group January 2002 - May 2006
Skills
Social Media, Event Planning, Marketing Communications, Microsoft Office, Marketing, Research, Customer Service, Event Management, Social Networking, Marketing Strategy, Advertising, PowerPoint, Microsoft Excel, Healthcare, Public Relations, Public Speaking, Social Media Marketing, Time Management, Training, Leadership Development, Teaching, Office Management
Education
North Carolina A&T State University 2003 — 2010
Bachelor of Applied Science (B.A.Sc.), Liberal Arts and Sciences/ interdisciplinary
ECPI College of Technology 1999 — 2000
DIPLOMA, Medical Administrative/Executive Assistant and Medical Secretary
Anthem July 2015 - Present
Anthem Blue Cross Blue Shield January 2013 - Present
United Health Group June 2009 - January 2013
UnitedHealth Group June 2009 - June 2012
Coventry Health Care August 2006 - June 2009
Skills
Account Management, Customer Service, Employee Benefits, Health Insurance, Health Savings Accounts, Healthcare, Insurance, Managed Care, Medicare, Selling, Microsoft Excel, Team Building
Education
Randolph-Macon College 2004 — 2006
Bachelor, English
Elon University 2002 — 2004
Corporate Communications
Tyco January 2015 - Present
Signature Consultants August 2014 - November 2014
Wealth Management Systems, Inc (WMSI) February 2014 - June 2014
Office Depot February 2013 - September 2013
Pegasystems November 2010 - December 2012
UnitedHealth Group October 2007 - October 2011
Aetna 2006 - 2008
JM Family Enterprises 1997 - 2002
Skills
Scrum, Project Management, Microsoft Project, SDLC, SharePoint, Business Intelligence, Business Requirements, Visio, Requirements Gathering, Software Documentation, Business Process Design, Web Project Management, Business Analysis, Quality Assurance, User Acceptance Testing, Integration, Business Process, Requirements Analysis, Data Warehousing, IT Strategy, Process Improvement, Systems Analysis, Program Management, Analysis, Access, Business Process..., Software Project..., SOA, Vendor Management, Agile Methodologies, Software Development, Data Modeling, Project Planning, Agile Project Management, E-commerce, SQL, Databases, Web Design, Web Content Management, Search Engines, Web Content Optimization, Search Engine, Web Analytics, E-commerce SEO, CRM Integration, IBM BPM, Management, CRM, Leadership, Information Technology
Education
Kaplan University 2014 — 2016
Bachelor of Science (B.S.), Information Technology Project Management, 3.8 GPA
Eastern Iowa Community College District 1985 — 1987
Associate's Degree, Word Processing
Allegheny Health Network April 2013 - Present
UnitedHealth Group June 2011 - April 2013
Highmark, Inc. November 2008 - May 2011
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, Health Insurance, Insurance, Healthcare, Project Management, Management, Marketing, Authorization, Medicare, Medicaid, Medicaid Managed Care
Education
Edinboro University of Pennsylvania 2005 — 2008
Communications
UnitedHealth Group August 2014 - Present
Latcha + Associates November 2013 - Present
Towers Watson May 2013 - Present
Brooke Rochon Design & Illustration March 2013 - Present
Identity PR Marketing February 2013 - Present
Team Detroit August 2012 - Present
Team Detroit October 2011 - May 2012
Giddy Up! April 2011 - August 2011
Moon Monkey Labs 2010 - 2011
Schoolcraft College February 2009 - October 2010
Skills
Illustration, Concept Development, Color Theory, Logo Design, Layout, Illustrator, Drawing, Sketching, Patterning, Patterns, Design Patterns, Character Development, Digital Illustration, Cartooning, Cartoons
Education
Schoolcraft College 2009 — 2010
Web Specialist Certificate, Web Design
Eastern Michigan University 1999 — 2003
Bachelors of Fine Arts, Graphic Design
Schoolcraft College 1995 — 1998
Associates Degree, Graphic Design
UnitedHealth Group July 2012 - Present
Ceridian January 2011 - July 2012
Ceridian October 2008 - December 2010
Target April 2007 - October 2008
Target September 2005 - March 2007
GE Capital October 2003 - August 2005
GE Capital March 2002 - September 2003
GE Capital March 2000 - February 2002
GE Capital January 1998 - February 2000
GE Capital April 1996 - December 1997
Skills
Process Improvement, Change Management, Cross-functional Team..., Six Sigma, Strategic Planning, Program Management, Leadership, Organizational..., Training, Vendor Management, Business Process..., Sales, Strategy, Performance Management, Sourcing, Leadership Development, Outsourcing, Enterprise Software, Operations Management, Management, Team Building
Education
University of Oregon - Charles H. Lundquist College of Business
MBA, Finance and Management
Ecole supérieure de Commerce de Clermont-Ferrand
DESCAF, International Business
UnitedHealth Group December 2014 - Present
General Dynamics Information Technology September 2013 - Present
Comprehensive Cloud Services November 2011 - Present
Houston Community College 2014 - 2014
Houston Community College 2014 - 2014
Texas Children's Hospital 2007 - 2010
Constellation Energy Group 2004 - 2007
Kelsey-Seybold Clinic January 2000 - April 2002
Skills
SharePoint, Cloud Computing, SDLC, Team Leadership, Public Speaking, Business Process..., Agile Project Management, Project Portfolio..., Help Desk Support, Knowledge Management, Technical Writing, Management Consulting, Active Directory, Resource Management, Service Delivery, Virtualization, Presentation Development, PeopleSoft, MS Project, Cross Functional Team..., Microsoft Certified..., Quality Management, Green IT, Key Performance..., Energy Management, Cost Management, Published Author, SAP ERP, Environmental Awareness, Environmental Impact..., Microsoft Office, Web Content Management, DMAIC, Human Development, Job Descriptions, Job Analysis, Presentations, LANDesk, Environmental Education, Environmental Compliance, Environmental Consulting, Non-profit Volunteer, SIPOC, Kaizen Leadership, Access Control..., Pareto Analysis, Supply Chain Management, ITIL v3 Foundations..., ITIL Certified, HIPAA
Education
New Horizons Learning Center - Houston 2012 — 2013
PMI Certification, Project Management
San Jacinto College 2012 — 2013
Lean Six Sigma Green Belt, Lean Six Sigma Green Belt Certification, Green Belt Certification - Quality Group
CTREK Houston IT Academy 2012 — 2012
MicroSoft Hyper V Servers, Cloud Computing
Houston Community College 2000 — 2012
Network Support, Computer Science
ECPI University 2000 — 2003
Associate of Arts and Sciences (AAS), Computer Science
Great Expressions Dental Centers March 2015 - Present
Great Expressions Dental Centers April 2014 - Present
Eastern Michigan University November 2008 - Present
Team Red, White & Blue June 2012 - Present
Lifestyle Lift February 2010 - April 2014
Huron Hills Church June 2009 - January 2014
NetEnrich November 2008 - February 2010
Conexio Technology Solutions, LLC. October 2005 - November 2008
UnitedHealth Group 1999 - 2005
i3 Research 1999 - 2004
Skills
IT Management, Disaster Recovery, Vendor Management, Management, Leadership, CRM, Networking, ITIL, Team Leadership, Network Administration, IT Operations, Process Improvement, Project Management, Strategic Planning, Strategy, Managed Services, Training, Cisco Technologies
Education
Eastern Michigan University 2005 — 2007
M.S, Technology Management
Eastern Michigan University 2000 — 2006
B.S, Technolgy Management
Washtenaw Community College 2000 — 2002
A.S, Computer Science
UnitedHealth Group April 2008 - September 2009
Right Way Remodeling March 2006 - April 2008
Skills
Customer Relations, Team Leadership, Conflict Resolution, Data Entry, Microsoft Office, Security, Claims, Cash Handling, Investigations
Education
ITT TECH Green Bay 2010 — 2012
Criminal Justice
Edmonds Community College 2004 — 2005
Alcohol and chemical dependancy
UnitedHealth Group July 2004 - Present
Skills
Health Insurance, Strategic Planning, Benefits Administration, Microsoft Office, Team Building, Insurance, Access, PowerPoint
Education
El Camino College
Business Management
Bioplan, USA June 2013 - Present
Rexam August 2011 - June 2013
Rexam August 2008 - August 2011
Rexam May 2005 - August 2008
Rexam August 2002 - May 2005
UnitedHealth Group July 2000 - August 2002
The Stanley Works June 1994 - June 2000
KPMG Peat Marwick November 1992 - May 1994
Summagraphics 1987 - 1992
Skills
Budgeting, Forecasting, Project Management, Inventory Control, Cash Management, Multi-site, Multicultural, SAP R/3, SAP BW, Financial Analysis, Financial Accounting, Accounting, Manufacturing, Hyperion, Hyperion Enterprise, Budgets, Payroll, Accounts Receivable, Fixed Assets, Lean Manufacturing, Acquisition Integration, Leadership, Project Planning, Internal Controls, SAP, Business Analysis, Auditing, ERP, Finance, Strategic Financial..., IFRS, General Ledger, Consolidation, Internal Audit, Cash Flow, Accounts Payable, Variance Analysis, GAAP, Cost Accounting, Managerial Finance, Working Capital..., Management, US GAAP, Financial Reporting, Financial Planning
Education
The University of Connecticut School of Business 2006 — 2008
MBA, Business
The George Washington University - School of Business 2000 — 2002
Master’s Certificate, Project Management
Eastern Connecticut State University 1985 — 1987
BS, Accounting
Capistrano Unified School District September 2012 - Present
UnitedHealth Group February 2012 - July 2012
Wells Fargo Home Mortgage December 2011 - February 2012
California State University, Office of the Chancellor November 2002 - November 2009
Washington Mutual August 2002 - November 2002
Computer Training International October 2001 - August 2002
Apriso September 1995 - July 2001
Sterling Resources, Inc. January 1994 - July 1995
Radio TV Reports April 1991 - December 1993
Television Homefinders International January 1989 - November 1990
Skills
Project Planning, Software Implementation, Change Management, Technical Training, Manufacturing Operations, Higher Education, Client Services, Client Relationship..., Outsourcing, Leadership, Operations Management, Process Improvement, Employee Training, Financial Services, Project Management, Software Documentation, Customer Service, Program Management, Integration, Human Resources, Training, Management, Team Building, Enterprise Architecture, CRM, PeopleSoft, Enterprise Software, Strategic Planning, Analysis, SharePoint, IT Management, ERP
Education
El Camino College 1996 — 1998
Certificate, Computer Information Systems
Marist College 1983 — 1987
BA, Communication Arts
UnitedHealth Group September 2014 - Present
UnitedHealth Group October 2013 - September 2014
The Compliance Team October 2008 - May 2013
Fellowship of The Woodlands April 2007 - October 2008
Homedeq, Inc. April 2001 - October 2008
Apria Healthcare 1999 - 2001
Santa Rosa Junior College 1989 - 2001
Northern California Home Care/Tech 1998 - 1999
Fayettville Community College 1997 - 1998
Department of Defence 1994 - 1996
Skills
Public Speaking, Team Building, Coaching, Community Outreach, Event Planning, Healthcare, Leadership Development, Fundraising, Customer Service, Account Management, Strategic Planning, Marketing, Leadership, Training, Team Leadership, Volunteer Management, Microsoft Excel, Research, Teaching, Human Resources, PowerPoint, Outlook, Microsoft Word, Microsoft Office, Inventory Management, Process Improvement, Customer Satisfaction, Management, Medicare, Recruiting, Medicaid, Troubleshooting, Nonprofits, Event Management, Hospitals, Retail, Employee Relations, Healthcare Management, Sales Operations, Marketing Communications, Healthcare Industry, Salesforce.com, Home Care, Purchasing, Negotiation, Insurance, Sales
Education
Eastern Certer for Arts & Technology 2012 — 2014
Nursing, Nursing Education
East Tennessee State University 1991 — 1994
MA, Exercise Physiology
East Tennessee State University 1989 — 1991
BS, Exercise Physiology
The University of Texas at Austin 1984 — 1987
The University of Texas at Austin 1984 — 1987
Nutritious Nourishment January 2015 - Present
UnitedHealth Group July 2013 - Present
Lifestyle Evolve June 2013 - Present
SCAN (Sports, Cardiovascular, and Wellness Nutrition) Dietetic Practice Group June 2013 - Present
Plus One Health Management Inc June 2013 - August 2013
Plus One Health Management February 2012 - May 2013
RLM Services June 2011 - February 2012
Gerald Champion Regional Medical Center June 2010 - July 2011
Passavant Area Hospital May 2009 - December 2009
Eastern Illinois University August 2008 - May 2009
Skills
Nutrition Education, Nutrition, Wellness, Fitness, Dietetics, Weight Management, Medical Nutrition..., Nutritional Counseling, Health Promotion, Health Education, Healthcare, Sports Nutrition, Weight Loss Coaching, Prevention, Behavior Change, Lifestyle Coaching, Employee Wellness, Clinical Nutrition, Lifestyle, Food, Public Speaking, Diabetes, Weight, Corporations, Wellness Coaching
Education
Eastern Illinois University 2008 — 2010
Master of Science (M.S.), Dietetics
University of Illinois at Urbana-Champaign 2005 — 2008
Bachelor of Science (B.S.), Food Science and Human Nutrition
Parkland College 2002 — 2005
Associates of Science, General Studies
UnitedHealth Group December 2011 - Present
Aetna April 2010 - December 2011
Aetna 2008 - 2010
Aetna 2005 - 2008
Skills
Employee Benefits, Marketing Strategy, CRM, International Sales, Budgets, Health Insurance, Insurance, Account Management, Business Development, Healthcare, Sales, Strategic Planning, Business Strategy, New Business Development, Marketing, Salesforce.com, Strategic Partnerships, Sales Management, Contract Negotiation, Product Management, Sales Operations
Education
Eastern Connecticut State University
Business Adminstration, Marketing, International Business
L'Université Catholique de Lyon
Study Abroad, International Business
UnitedHealth Group 2013 - Present
Express Scripts 1997 - 2013
Floyd Memorial Hospital & Health Services 1991 - 1997
Skills
Public Speaking, Healthcare, Cpr Certified, Leadership, Customer Service, Healthcare Management, Clinical Research, Data Entry, Community Outreach, Medicare, Disease Management, Managed Care, HIPAA, Home Care, Hospitals, CPR Certified, Healthcare Information..., Medicaid, Management, Nursing
Education
Holmes Institute 2012 — 2016
Pursuing MA in Consciousness Studies
Webster University
MA Health Services Management
Eastern Kentucky University
Bachelor of Science (BS) Nursing
Novo Nordisk November 2013 - Present
UnitedHealth Group July 2009 - Present
Provena St. Joseph Medical Center January 2008 - May 2009
Johnson & Johnson April 2004 - January 2008
Olivet Nazarene University August 1999 - May 2004
St. James Center for Diabetes April 2000 - April 2004
Skills
Insulin pump trainer, Registered Dietitian, Certified Diabetes..., Nutrition Education, Continuous Glucose..., Medical Nutrition..., Case Managment, Lifestyle Coaching, Pediatrics, Hospitals, Sports Nutrition, Nutritional Counseling, Healthcare, Critical Care, Health Education, Insulin Pumps, Type 2 Diabetes, Managed Care, Clinical Research, Disease Management, Dietetics, Health Promotion, Wellness Coaching, Patient Education, Public Health, Fitness, Clinical Nutrition, Weight Management, Motivational..., Medical Devices, Behavior Change, Pharmaceutical Industry
Education
Eastern Illinois University 1997 — 1999
Master of Science, Family & Consumer Sciences, Dietetic Option, Nutrition Education Specialist
Olivet Nazarene University 1993 — 1997
Bachelor of Science, Dietetics
Coralville Parks and Recreation August 2014 - Present
Iowa City Parks and Recreation May 2013 - September 2013
University of Iowa Office of Equal Opportunity & Diversity August 2012 - August 2013
Coralville Parks and Recreation May 2013 - July 2013
University of Iowa August 2010 - July 2013
UnitedHealth Group February 2004 - May 2009
Skills
General Office Duties, Microsoft Office, Power Tools
Education
University of Iowa 2005 — 2012
Bachelors, Recreation Management and Communication Studies
University of Iowa Hospitals and Clinics 1999 — 1999
EMT-B
Ellsworth Community College 1996 — 1998
Associates, Criminal Justice
Allscripts 2011 - August 2015
UnitedHealth Group June 2010 - March 2011
Picis December 2005 - July 2010
Ibex Healthdata Systems May 2004 - December 2005
Ibex Healthdata Systems August 2003 - May 2004
Skills
EHR, Project Planning, HL7, Healthcare Information..., Healthcare, Process Optimization, Process Engineering, HIT, EDIS, Clarity, Project Portfolio..., Revenue Recognition, Revenue Forecasting, Software Documentation, Process Improvement, Requirements Analysis, Business Analysis, Informatics, Software Implementation, Project Management, CRM, Product Management, PMP
Education
Project Management Institute 2009 — 2009
PMP Certification, Project Management Professional
Eastern Illinois University 1998 — 2002
Bachelors of Science in Business, Computer Information Systems
UnitedHealth Group May 2015 - Present
Bank of America January 2012 - May 2015
Luxottica Retail - Sunglass Hut July 2009 - January 2012
i98.3 FM / WILI AM May 2011 - August 2011
Clear Channel Communications May 2010 - September 2010
Skills
Event Planning, Sales, Time Management, Training, Customer Service, Marketing, Sales Management, Account Management, Social Media, Social Media Marketing, Microsoft Office, Marketing Strategy, Microsoft Excel, Cold Calling, Advertising, PowerPoint, Marketing Communications, Social Networking, Customer Retention, Office Administration, Administrative Processes, Administrative..., Scheduling, Executive Calendar..., Lines Of Credit, Loans, Retail Banking
Education
Eastern Connecticut State University 2005 — 2010
Bachelors of Science
UnitedHealth Group September 2014 - Present
General Healthcare Resources October 2009 - August 2014
Medisys Hedis Assignment February 2013 - June 2013
Skills
Healthcare, Nursing, Clinical Research, Medicare, IV, Medication..., Acute Care, Patient Safety, Medicaid, EHR, ACLS, Medicine, BLS, Healthcare Management, Registered Nurses, Quality Improvement, EMR, Medical Transcription, Team Leadership, Patient Advocacy, Wound Care, Medical-Surgical, School Nursing, HEDIS, RN Auditor/Abstractor, Project Management, Microsoft Office, Medical/Surgical, Charge RN in Subacute..., Intermediate Unit..., RN Supervisor, Adult CPR, Pediatric CPR, Professional Mentoring, Microsoft Word, Microsoft Excel, Summer Camp RN-Special..., First Aid, CPR Certified, Healthcare Information..., Training, Medical Records, Cerner, Patient Education, Nursing Education, ICD-9, ICD-10, DRG, HQPAF, medical coding
Education
Excelsior College 2009 — 2013
RN, Registered Nursing/Registered Nurse
AAPC 2015 — 2015
ICD 10 Training, Medical Insurance Coding Specialist/Coder
AAPC 2014 — 2015
Certified Professional Coder, Medical Coding
Eastern Center for Arts and Technology 2008 — 2009
LPN, Licensed Practical/Vocational Nurse Training, 4.0
UnitedHealth Group August 2012 - November 2014
Skills
Healthcare, Customer Service, Training, Public Speaking
Education
Elon University 2000 — 2004
Bachelor of Arts (B.A.), Sociology
Indianapolis Engineering for Kids October 2014 - Present
UnitedHealth Group June 2014 - October 2014
Eastern Illinois University August 2011 - May 2013
Skills
Microsoft Excel, Event Planning, Social Networking, English, Editing, Creative Writing, Customer Service, Writing, Microsoft Office, Microsoft Word, Professional Writing, Blogging, Research, Cultural Research, Event Coordinating, Tutoring, Leadership, Team Leadership, Public Speaking, Public Relations, Journalism, Social Media, Nonprofits, Organization, Office Management, University Teaching, Teaching English
Education
Eastern Illinois University 2011 — 2013
Master of Arts (M.A.), English Rhetoric/Composition
Eastern Illinois University 2007 — 2010
Bachelor of Arts (B.A.), English Language and Literature, General
Greene Valley Developmental Center May 2009 - Present
Church Hill Medical Mission June 2007 - Present
UnitedHealth Group 2011 - 2015
Tennessee Department of Health August 2003 - April 2009
Johnson City Pediatrics August 1992 - April 1993
East Louisville Pediatrics August 1988 - June 1992
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Management, Research, Leadership, Training, English, Windows, Outlook
Education
University of Louisville 1985 — 1988
Pediatrics, Pediatrics Residency Program
East Tennessee State University James H. Quillen College of Medicine 1981 — 1985
Doctor of Medicine (M.D.), Medicine
The University of Tennessee at Chattanooga 1977 — 1981
Bachelor of Arts (B.A.), Chemistry and Biology
American Physicians Inst-Pediatric Review
UnitedHealth Group July 2006 - Present
Northwest Airlines November 1987 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Process Improvement, English, Data Analysis, Analysis, Call Centers, Management
Education
Eastern Kentucky University 1981 — 1985
Bachelor of Science (BS), Marketing and Merchandising
UnitedHealth Group June 2015 - Present
PerkinElmer June 2014 - Present
Phoenix Environmental Laboratories, Inc. July 2013 - August 2014
Stop & Shop April 2004 - August 2013
Pfizer May 2011 - August 2012
Skills
C#, ASP.NET, JavaScript, T-SQL, Microsoft SQL Server, HTML 5, CSS3, Microsoft Windows, Microsoft Access, Windows Batch Scripting, IBM San Volume..., EMC Cloud Tiering..., Inventory Management, Software Documentation, SQL Server Management..., Data Analysis, Microsoft Excel, Access, SAN, NAS, Storage, NetApp Filers
Education
Eastern Connecticut State University 2011 — 2013
Bachelor of Science (B.S.), Computer Science
Three Rivers Community College 2004 — 2011
Associate of Science (A.S.), Computer Science
Farmers Insurance February 2015 - Present
Farmers Insurance January 2015 - February 2015
UnitedHealth Group May 2014 - December 2014
Dex Media, Inc. September 2013 - February 2014
TheSignChef.com April 2013 - July 2013
Seacoast Church September 2012 - May 2013
GreenWizard April 2011 - March 2013
Seacoast Church Dreamcenter September 2011 - August 2012
Anchor Sign November 2009 - April 2011
Skills
Social Media, Public Speaking, Event Planning, Blogging, SaaS, Salesforce.com..., Database Administration, Data Integrity, Leadership, Leadership Development, Management, Marketing, Public Relations, Project Planning, CRM, Salesforce.com, Data Analysis, Social Networking, Entrepreneurship, Nonprofits, Project Management, Social Media Marketing, Marketing Strategy, Online Marketing, GreenWizard Software, Interviews, Strategic Hiring, Recruiting, Sales, Business Development, Strategic Planning, Fundraising, Lead Generation, Team Building, Account Management, Strategy, Sustainable Business, Start-ups, Strategic Partnerships, Analysis, Customer Service, Contract Negotiation, Advertising, New Business Development, Customer Satisfaction, Marketing Communications, Event Management, Sales Management, Coaching, Team Leadership
Education
Eastern Nazarene College 2004 — 2004
N/A, Religion
University of Delaware 2002 — 2002
N/A, English
Northwestern Theological Seminary
Master of Divinity, Religion
OSU-OKC August 2011 - Present
Walmart February 2013 - July 2013
UnitedHealth Group December 2011 - March 2012
CVS Pharmacy April 2007 - November 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, English, Microsoft Publisher, Windows, Event Planning, Data Entry
Education
OSU-OKC 2011 — 2016
Associate's Degree, Computer Forensics, 4.0 GPA
Eastern New Mexico University-Roswell Campus 2001 — 2001
High School, GED
UnitedHealth Group March 2014 - Present
Summit Behavioral Health August 2013 - March 2014
Project Transition May 2011 - August 2013
Aldie Counseling Center June 2011 - January 2012
Penndel Mental Health Center May 2010 - May 2011
PATH October 2010 - April 2011
Aetna October 2007 - May 2010
Lenape Valley Foundation May 2009 - April 2010
Lenape Valley Foundation January 2009 - May 2009
United Behavioral Health December 2006 - September 2007
Skills
Mental Health, Psychotherapy, Family Therapy, Behavioral Health, Mental Health Counseling, Case Managment, Therapists, Group Therapy, Case Management, Adolescents, Social Services, Motivational..., Psychology, Crisis Intervention, Treatment, Counseling Psychology, Microsoft Office, PowerPoint, SPSS, Workshop Facilitation, Program Development, Clinical Research, CBT, Addiction Recovery, Clinical Supervision, DBT, Consulting, Microsoft Excel, Organizational..., Interviews, Document Review, Clinical Monitoring, Utilization Review, Quality Auditing, Healthcare, Interventions, Dual Diagnosis
Education
Thomas Jefferson University 2015 — 2017
Health Policy
Eastern University 2007 — 2010
M.A, Clinical/Community Counseling
Shippensburg University of Pennsylvania 2003 — 2006
B.A, Psychology/Sociology
StoryLab July 2012 - Present
Remedy Informatics February 2013 - October 2014
UnitedHealth Group 2002 - 2012
J. Walter Thompson (JWT) 1999 - 2001
Bernard Hodes Advertising (now Findly) 1994 - 1999
Skills
Creative Direction, Creative Strategy, Marketing Strategy, Brand Development, Healthcare & Healthcare..., Copywriting, Marketing Communications, Integrated Marketing, Corporate Communications, Interactive Marketing, Marketing, Art Direction, Management, Advertising, Digital Media, Social Media Marketing
Education
Edinboro University of Pennsylvania
Bachelor of Arts (BA), English
University of Iowa
Journalism, Creative Writing, Expository Writing
North Allegheny High School
CDW January 2014 - Present
UnitedHealth Group September 2013 - January 2014
Whittaker Farms May 2004 - August 2013
First Mid Illinois Bank & Trust April 2012 - July 2013
First Mid Illinois Bank & Trust May 2011 - October 2011
Skills
Customer Service, Time Management, Marketing Strategy, Inventory Management, Advertising, Social Media Marketing, Marketing Communications, Training, Marketing, Windows, Finance, Social Networking, Facebook, Strategic Planning, Insurance, Research, Outlook, Accounting, Social Media, Public Speaking, Financial Analysis, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office
Education
Eastern Illinois University 2008 — 2013
EASTERN ILLINOIS
Bachelor of Arts, Communication Studies; Corporate Communication
UnitedHealth Group November 2014 - Present
Physicians Primary Care 2011 - Present
Physicians Primary Care 2004 - 2011
Physicians Primary Care 2002 - 2004
Skills
HIPAA, EHR, EMR, Medical Billing, Medical Terminology, Medical Records, ICD-9, Phlebotomy, Medical Coding, CPT, Practice Management, Appointment Scheduling, Healthcare Information..., Medicine, Microsoft Excel, Customer Service, Healthcare
Education
Coastal Carolina Community College 2013 — 2014
Certified Procedural Coding Certificate, Medical Insurance Coding Specialist/Coder
Edison Community College 2010 — 2012
Associates in Science, Criminal Justice
UnitedHealth Group April 2015 - Present
HealthPlus of Michigan November 2009 - March 2015
Blue Shield of California May 2005 - September 2009
PacifiCare Health Systems January 2001 - October 2004
SelectCare, Inc 1989 - 2001
Skills
Health Insurance, Insurance, Health Savings Accounts, Long-term Care, Medicare, Disability Insurance, Employee Benefits, Term Life Insurance, Managed Care, Healthcare, Process Improvement, Brokers, Underwriting, Claim, HMO
Education
Eastern Michigan University 1978 — 1983
Bachelors of Business Administration, Accounting
UnitedHealth Group August 2015 - Present
Lovelace Health System January 2015 - August 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - February 2014
Education
Eastern New Mexico University
BSN, Registered Nursing/Registered Nurse
U.S. Department of Veterans Affairs July 2015 - Present
Veteran Administration September 2014 - May 2015
University of Southern California August 2013 - May 2015
UnitedHealth Group October 2007 - November 2010
United Airlines January 1999 - October 2007
Skills
Community Outreach, Microsoft Office, Event Planning, Nonprofits, Research, Public Speaking, Program Development, Social Services, Motivational...
Education
USC 2013 — 2015
Master of Social Work (MSW), mental health
California State University-Dominguez Hills 2011 — 2013
Bachelor of Arts (BA), Human Services, General
El Camino College 2008 — 2011
Associate of Arts (AA), General Studies
Melissa Whitaker International January 2015 - Present
Melissa Whitaker International October 2013 - December 2014
Melissa Whitaker International February 2013 - September 2013
UnitedHealth Group 1996 - 2001
The Learning Tree Child Care Center November 1994 - April 1996
Skills
Instructor-led Training, Instructional Design, Training Facilitation, Staff Development, Leadership Development, Leadership, Customer Service, Microsoft Office, Marketing, Public Speaking, Microsoft Word, Training, Team Building, Management, Social Media, Sales, New Business Development
Education
Elmhurst College 1990 — 1994
Bachelor's Degree, Speech-Language Pathology/Pathologist
UnitedHealth Group July 2015 - Present
Pathway Genomics Corporation December 2014 - Present
TriTech Software Systems August 2011 - December 2014
American Specialty Health March 2011 - July 2011
Lockheed Martin March 2009 - February 2011
General Dynamics March 2005 - July 2007
Skills
Microsoft SQL Server, Agile Methodologies, C#, Java, Visual Studio, Software Engineering, C++, Testing
Education
Eastern Washington University
M.S, Computer Science
Wright State University
B.S, Computer Science
TeamPraxis September 2015 - Present
UnitedHealth Group September 2014 - August 2015
Lakeview Pediatrics January 2013 - September 2014
AIM Specialty Health February 2012 - January 2013
BarSmart.com June 2011 - November 2012
Coventry Health Care, an Aetna Company July 2011 - December 2011
Susquehanna Health August 2010 - December 2010
Clinton County Women's Center May 2010 - July 2010
US Navy October 2004 - August 2008
Skills
Training, Microsoft Office, Medical Terminology, Leadership, Public Speaking, Healthcare, Health Insurance, HIPAA, Data Entry, Intelligence Analysis, Recruitment Training, Community Health, Customer Service, Event Planning, Project Coordination, Volunteer Recruiting, Public Relations, Program Management, Sales, Grants, Epic Systems, Phlebotomy, Health Education, Program Development, Recruiting, Community Outreach, Organizational..., Nonprofits, Event Management, Social Networking, Social Media Marketing, Customer Satisfaction, Sales Presentations, Health Policy, Leadership Development, Proposal Writing, Public Health, Analytic Thinking, Marketing Strategy, EMR, Marketing, Microsoft Word, Administrative..., International Relations, Leisure Travel, Accounts Receivable, Microsoft Excel, Management, Social Media, Research
Education
University of Illinois at Chicago 2015 — 2016
Graduate Certificate, Patient Safety, Error Science, and Full Disclosure
Lock Haven University of Pennsylvania 2008 — 2011
Bachelors of Science, Public Health
Elgin Community College 2002 — 2004
Nursing Assistant Certification, Health Services/Allied Health/Health Sciences, General
UnitedHealth Group December 2012 - Present
UnitedHealthcare January 2012 - December 2012
Washington County Recreation January 2011 - December 2011
Elizabeth City State University May 2011 - September 2011
UnitedHealthcare May 2007 - September 2010
Alliance Property & Asset Management April 2006 - May 2007
Skills
MS Office, Medical Terminology, Customer Service, Training, Employee Benefits, Management, CRM, Call Centers, Mentoring, Healthcare, Sales, Health Insurance, Spreadsheets, HIPAA, Research, Microsoft Office
Education
Elizabeth City State University 2011 — 2015
Bachelor's Degree, Business Administration and Management, General
UnitedHealth Group February 2010 - Present
Youth Villages April 2007 - February 2010
Youth Villages January 2006 - April 2007
First Step November 2005 - January 2006
Girlstown Foundation June 2005 - November 2005
The Women's Center of America September 2004 - April 2005
Eastern Michigan University Student Conflict Resolution Center February 2004 - December 2004
Saint Joseph Mercy Health System June 2004 - August 2004
Eastern Michigan University Counseling Clinic January 2004 - April 2004
Campbell & Co. June 1999 - September 2002
Skills
Individual Counselling, Therapeutic Crisis..., Trauma Therapy, Team Facilitation, Paperwork, Family Therapy, Health Insurance, Domestic Violence, Mood Disorders, Anxiety Disorders, Adjustment Disorders, Youth Mentoring, Healthcare, Team Building, Leadership, Psychotherapy, Training, Mental Health, Managed Care, Healthcare Management, Medicare, Crisis Intervention, Case Management, Utilization Management
Education
Eastern Michigan University 2002 — 2005
Masters of Arts in Professional Couseling, Professional Counseling
Principia Collage 1995 — 1999
Undergraduate Degree in Organizational Communications, Organizational Communications
Naval Medical Center San Diego August 2015 - Present
UnitedHealth Group March 2015 - July 2015
Sacred Heart Health System October 2012 - August 2013
US Navy December 2006 - November 2012
Skills
Pharmacy Technicians, Compounding, IV, Inpatient, Navy, Prescription Drugs, Prescription, Typing, Customer Service, Medical-Surgical, L&D, Hospital Pharmacy, Hospital Medicine, CHCS, Microsoft Office, Leadership, PowerPoint, Microsoft Word, Research, Training, Microsoft Excel, Medicine, Pharmacy, Hospitals, Healthcare, CPR Certified, BLS, Patient Education, Problem Solving, Medical Terminology, Patient Safety, Critical Thinking, HIPAA, Data Entry, Direct Patient Care, Medication Therapy..., Pharmacology
Education
San Diego Mesa College 2014 — 2015
Chemistry
Pensacola State College 2009 — 2014
Chemistry
Gulf Coast State College 2010 — 2011
Chemistry
University of Maryland University College 2007 — 2009
Associate's Degree, General Studies
Eastern Florida State College 2006 — 2006
General Studies
UnitedHealth Group May 2015 - Present
UnitedHealth Group June 2010 - May 2015
UnitedHealth Group/Unison Health Plan March 2008 - June 2010
UnitedHealth Group/Unison Health Plan November 2006 - March 2008
UnitedHealth Group/Unison Health Plan May 2005 - November 2006
Nisar Health and Human Services April 2004 - May 2005
Bighter Horizons/Hermitage House January 2000 - October 2003
Skills
Public Health, Adolescents, Healthcare, Program Development, Community Outreach, Customer Service, Case Management, Psychotherapy, Nonprofits, Medical Terminology, Managed Care, Problem Solving, Conflict Resolution, Disease Management, Critical Thinking, Leadership
Education
University of Phoenix 2007 — 2009
MSP, Psychology
Edinboro University of Pennsylvania 1997 — 2001
BSW, Social Work, Psychology
UnitedHealth Group July 2009 - Present
Unicare February 2001 - February 2008
Unicare April 1995 - January 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Photoshop, Public Speaking, Editing, Java, Data Entry, Account Management, Healthcare, Employee Benefits, Process Improvement, Health Insurance, Managed Care, Team Building, Insurance
Education
El Centro College 1976 — 1980
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
UnitedHealth Group July 2015 - Present
Refund Advantage January 2015 - February 2015
ADP October 2014 - December 2014
University of Louisville January 2011 - May 2014
Bisig Impact Group May 2009 - August 2009
Lightspeed Photos, Inc. June 2007 - August 2007
Louisville Metro Government March 2006 - August 2006
Skills
Graphic Design, Adobe Creative Suite, Adobe Photoshop..., Microsoft Office 2011, InDesign, Illustrator, Photoshop, Logo Design, Typography, Mac OS, Web Design, Photography, Adobe Acrobat, Canon EOS Rebel SL1, Digital Darkroom, Digital Photography, Darkroom, Dreamweaver, iPhone, Drawing, Mac OSX Mavericks, Mac, Social Media, Social Networking, Wacom Tablet, Advertising, Apple Safari, Chrome, Firefox, Microsoft Office
Education
University of Louisville 2011 — 2014
Bachelor's Degree, Studio Art
Eastern Kentucky University 2006 — 2010
BFA, Graphic Design
Assumption High School 2002 — 2006
St. Barnabas Elementary School
Optima Health - Sentara February 2012 - Present
CIGNA Healthcare July 2008 - August 2010
UnitedHealth Group 2007 - 2008
UnitedHealth Group January 2004 - December 2007
Vista Healthplan 2002 - 2004
Humana January 1998 - December 2002
Skills
Public Speaking, Plan Implementation, Vendor Management, Strategy, Product Development, Team Building, Leadership, Marketing, Health Insurance, Project Management, Employee Benefits, Business Development, Competitive Analysis, Consulting
Education
Eastern Kentucky University 1995 — 1998
Post Graduate Studies, Masters in Public Health
Eastern Kentucky University 1990 — 1995
BS, Health Aministration
E3Retail March 2012 - Present
Avanade November 2007 - March 2012
UnitedHealth Group May 2006 - October 2007
CGI 2000 - 2006
Skills
Integration, Application Architecture, System Architecture, Leadership, Web Development, Windows Azure, ASP.NET MVC, JavaScript, jQuery, jQuery UI, Retail, Payment Systems, Payment Card Processing, IIS
Education
Ecole centrale de Nantes 1994 — 1996
Master of Engineering (M.Eng.), Mechanical Engineering
N.Y.T. Certified Public Accountants February 2013 - October 2014
Self-Employed January 2009 - December 2011
UnitedHealth Group January 2007 - March 2010
Washington County Hospital March 2001 - November 2006
Skills
Data Analysis, Business Intelligence, Logical Data Modeling, Statistical Data..., Physical Data Modeling, Databases, Database Design, Database Development, Oracle, Oracle Database..., PL/SQL, Microsoft Access, User Acceptance Testing, SDLC, PMI, Six Sigma, Quality Assurance, Software Documentation, Visio, Healthcare Information..., Medical Coding, Insurance Claims, Tax Preparation, Bookkeeping, Project Management, Requirements Gathering, Access
Education
Shippensburg University of Pennsylvania 2001 — 2006
Bachelor of Science, Business Administration, Management Information Systems
ECPI College of Technology 1995 — 1996
Diploma, Medical Computer Specialist
UnitedHealth Group May 2007 - Present
The Hartford April 1991 - March 2003
Skills
Health Insurance, Sales, Managed Care, Strategic Planning, Health Savings Accounts, Healthcare, Insurance, Employee Benefits, Account Management, Medicare, HIPAA, Healthcare Industry, Pharmacy Benefit..., Health Care Reform, PPO, COBRA
Education
Elmira College 1980 — 1984
BS, Speech and Hearing
UnitedHealth Group May 2002 - Present
Partners National Health Plans 1999 - 2002
Moses Cone Hospital 1997 - 2002
Wilkes-Barre General Hospital 1996 - 1997
Community Counseling Service 1989 - 1996
Skills
Management, Customer Service, Healthcare, Process Improvement, Strategic Planning, Training, Leadership, Team Building, Hospitals, Business Strategy, Business Analysis, New Business Development
Education
The George Washington University - School of Business 2004 — 2006
Masters Certification Project Management, Project Management
Luzerne County Community College 1994 — 1996
Associates Degree, Nursing
Eastern University 1985 — 1987
UnitedHealth Group August 2015 - Present
Uber January 2015 - Present
Lee Memorial Health System April 2005 - November 2014
Naples Community Hospital April 2013 - October 2013
State of Florida November 2012 - March 2013
Lee County March 2011 - November 2012
Lee County January 2002 - November 2012
SunTrust Bank November 1997 - December 2001
Skills
Computer, Phone Etiquette, Microsoft Office, Cross-functional Team..., Inter-personal, Analytical Skills, Accountability, Risk Assessment, Mitigation Strategies, Hazard Mitigation, Disaster Recovery, Grants, Emergency Management, Emergency Medical, Disaster Response, Incident Command, Preparedness, Emergency Planning, NIMS, Healthcare, Emergency, EMS, Weapons of Mass..., CBRN, Homeland Security, Public Safety, Grant Writing, Paramedic, Contingency Planning, PALS, Cpr Certified, EMT, Training, ACLS, Public Health, Fire Protection, Public Administration, Local Government, Community Outreach, Counterterrorism, Life Safety, BLS, Emergency Services, Ambulance, Exercises, Government, Firefighting, Rescue, First Responder, Hazardous Materials
Education
Florida State University 1998 — 2012
Bachelor of Science (B.S.), Social Science, 3.3
Edison Community College 2003 — 2007
Associate of Science Degree, Emergency Medical Services Technology
Eastern Florida State College 1992 — 1997
Associate of Arts, General Education
UnitedHealth Group October 2015 - Present
UnitedHealth Group March 2015 - September 2015
UnitedHealth Group July 2012 - February 2015
Health First October 2006 - October 2011
Health First November 2006 - November 2009
Health First Health Plans May 2006 - November 2006
Health First Health Plans November 2005 - May 2006
Health First Health Plans December 2004 - November 2005
Stein Mart March 2001 - November 2004
Skills
Health Insurance, Healthcare, Employee Benefits, Medicare, Managed Care, FL Health Insurance..., Pharmacy, Medicare Part D, Insurance, HIPAA, Benefits Administration, Claim, Clinical Research, Customer Service, Data Analysis, EMR, HMO, Health Policy, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Home Care, Hospitals, Human Resources, Informatics, Management, Medicaid, Medical Terminology, Network Development, PPO, Physician Relations, Physicians, Process Improvement, Provider Relations, Revenue Cycle, Sales, Team Building, Time Management
Education
University of Central Florida
Masters of Science, Health Care Administration
University of Central Florida 2001 — 2003
Bachelor of Arts, Psychology
Eastern Florida State College
Associate of Arts Degree, General
UnitedHealth Group January 2014 - Present
UnitedHealth Group January 2014 - Present
Community Mercy Health Partners April 2009 - February 2013
Mercy Hospital Anderson June 2006 - April 2009
Mercy Health Partners 1992 - 2009
Skills
EMR, Critical Care, Healthcare Information..., ACLS, EHR, Clinical Research, Home Care, Informatics, Managed Care, Leadership, Nursing Management, Acute Care, Epic Systems, Ambulatory Care, JCAHO, Patient Advocacy, Healthcare Industry, Medical/Surgical, Performance Improvement, PALS, Pediatrics, HIPAA, Surgery, Nursing Education, Patient Education, Medicare, Revenue Cycle, Healthcare Consulting, Ambulatory, Emergency Room, Wound Care, Physicians, Telemetry, Palliative Care, ICU, CPOE, Medication..., Chemotherapy, Cpr Certified, Nursing Care, Registered Nurses, Disease Management, Infection Control, Health Information..., Process Improvement, Medical Terminology, Health Care Systems
Education
Northern Kentucky University 2007 — 2009
MSN, Nursing Administration
Xavier University 1986 — 1988
BSN, Registered Nursing/Registered Nurse
Eastern Kentucky University 1974 — 1978
Associate degree in nursing, Nursing
New Richmond High School
UnitedHealth Group April 2011 - Present
Visionary Integration Professionals (VIP) February 2010 - March 2011
Ratchet September 2008 - January 2009
Target Technology Services November 2006 - July 2008
Fujitsu Consulting May 2006 - October 2006
Gunther Douglas June 2005 - May 2006
Idea Integration October 2003 - June 2005
Immedient (formerly Raymond James Consulting) December 1997 - March 2001
Skills
Talent Acquisition, Strategic Sourcing, Technical Recruiting, Healthcare, Healthcare Information..., Human Resources, Corporate Recruiting, Temporary Placement, Benefits Negotiation, SDLC, Screening, Recruiting, Interviews, Management, Applicant Tracking..., Business Analysis, Sourcing, Consulting, Vendor Management, Information Technology
Education
Eastern Illinois University 1986 — 1990
BA, Graphic Design and Business
Centennial High School
Diploma
UnitedHealth Group August 2015 - Present
GP Strategies Corporation September 2013 - August 2015
GP Strategies Corporation April 2013 - September 2013
GP Strategies Corporation June 2012 - November 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Lectora, SnagIt
Education
Eastern Connecticut State University 2011 — 2012
Bachelor of Science (B.S.), Business Administration - Finance
Three Rivers Community College 2009 — 2011
Associate’s Degree, Accounting
Montgomery College January 2014 - Present
University of Kansas October 2010 - January 2014
University of Kansas June 2007 - October 2010
University of Kansas August 2005 - June 2007
UnitedHealth Group July 2004 - August 2005
Skills
Higher Education, Access, Data Analysis, Financial Analysis, Accounting, Microsoft Excel, Auditing, SAS, QlikView, Crystal Reports, Banner Finance
Education
Eastern Michigan University 2001 — 2002
MS, Computer Information Systems
Wayne State University 1998 — 2000
MBA, MBA
Shanghai International Studies University 1993 — 1997
BA, German/International Finance
UnitedHealth Group December 2014 - Present
Skills
Grant Writing, Fundraising, Community Relations, Writing, Budgeting, Event Planning, Cultivation, Project Management, Cultural Diversity, Budgets, Community Development, Community Outreach, Content Development, Diabetes, Event Management, Healthcare, Microsoft Word, Nonprofits, Philanthropy, Program Development, Program Management, Proposal Writing, Staff Development, Volunteer Management
Education
Eckerd College 2001 — 2005
Bachelor of Arts (BA), International Business and Spanish
XLGroup January 2014 - Present
Travelers January 2013 - January 2014
Travelers March 2012 - January 2013
Travelers July 2010 - March 2012
Travelers January 2008 - July 2010
UnitedHealth Group March 2007 - January 2008
United Health Group February 2005 - March 2007
UnitedHealth Group November 2000 - February 2005
Skills
Metadata Management, Business Rules, Use Case Analysis, Requirements Gathering, Teradata, SDLC, Business Requirements, Data Governance, Systems Analysis, Business Intelligence..., Data Warehousing, Data Modeling, Visio, Business Analysis, Data Conversion, ETL, User Acceptance Testing, Gap Analysis, SharePoint, Release Management
Education
Eastern Connecticut State University 1991 — 1996
Bridgestone Retail Operations, LLC August 2009 - Present
UnitedHealth Group January 2009 - July 2009
UnitedHealth Group May 2000 - January 2009
Skills
Access, SharePoint, Documentation, MS Project, Siebel, Lotus Notes, MS Excel Pivot Tables, Microsoft Excel, Microsoft Word, New Business Development, Process Improvement, Business Analysis, Microsoft Project, Analysis, Software Documentation, Business Process..., Data Analysis, Team Building, Customer Satisfaction, Strategic Planning, Customer Service, Leadership
Education
Elmhurst College 2007 — 2008
Professional GIS Certificate, Geographic Information Science and Cartography
Elmhurst College 1997 — 2001
Bachelor of Science (BS), Geography and Urban Studies, 3.6
UnitedHealth Group September 2011 - Present
Life Time Fitness 2003 - October 2011
CareerBuilder.com 2006 - 2007
Education
Eastern Illinois University 1995 — 1999
Bachelors of Science, Elementary/Middle School Education - Minor in Mathematics
Optum April 2015 - Present
Optum August 2007 - April 2015
OptumHealth January 2006 - August 2007
UnitedHealth Group September 1997 - January 2006
Skills
Call Center, Telecommunications, Workforce Management
Education
Eastern Kentucky University 1990 — 1995
UnitedHealth Group August 2015 - Present
Optum November 2013 - Present
The Ohio State University Wexner Medical Center November 2012 - October 2013
Berger Health System June 2012 - August 2012
Zywave November 2009 - September 2011
Zywave October 2009 - November 2009
City of Dublin Parks & Open Space May 2005 - August 2009
Elysium Painting May 2008 - August 2008
Skills
Social Media, Microsoft Office, PowerPoint, Healthcare, Customer Service, Sales, Process Improvement, Marketing, Data Analysis
Education
The Ohio State University 2011 — 2013
MHA, Health Management, Services and Policy
Eastern Michigan University 2005 — 2009
BBA, Marketing
UnitedHealth Group August 2011 - November 2012
Aetna January 2010 - August 2011
Aetna October 2008 - January 2009
Travelers Insurance Co September 2006 - October 2008
Mass Mutual Financial Group August 1998 - September 2006
CIGNA April 1982 - August 1998
Skills
Team Building, Customer Service, Governance, Business Process, PMO, PMP, Project Delivery, Disaster Recovery, Six Sigma, Claim, Solution Architecture, Software Development, Change Management, Business Analysis, Quality Assurance, Technical Recruiting, Insurance, Business Process..., Databases, Project Management, DB2, Project Portfolio..., Leadership, Testing, Integration, Program Management, Requirements Gathering, Management, Resource Management, Continuous Improvement, Leadership Development, Project Planning, JCL, Software Documentation, SDLC, Software Project..., Process Improvement, Vendor Management, Waterfall, Data Analysis, Requirements Analysis, Visio, Budgets, COBOL, Business Requirements, Strategy, Analysis, Training, Team Leadership
Education
University of Missouri-Rolla 1973 — 1975
Pending, MS in Computer Science
Edinboro University of Pennsylvania 1969 — 1973
BS, Mathematics
UnitedHealth Group November 2014 - Present
Robert Half Technology July 2014 - November 2014
Patterson Dental October 2013 - June 2014
Compuware February 2011 - July 2013
Thomson Reuters June 2010 - December 2010
Keller Williams Realty June 2009 - December 2010
Skills
ITIL, Application Performance..., IT Project & Program..., Triage, IT Service Management, Troubleshooting, Networking, IT Operations, Project Management, TCP/IP, HTML, Network Security, Computer Hardware, Application Lifecycle..., Pre-sales, SharePoint, Customer Service, SDLC
Education
University of Minnesota - Carlson School of Management 2015 — 2018
Master of Business Administration (M.B.A.)
Eastern Michigan University 2007 — 2010
Bachelor of Science (B.Sc.), Information Assurance
L'Anse Creuse High School 2003 — 2007
UnitedHealth Group September 2007 - Present
Skills
Medicare, HIPAA, Health Insurance, Healthcare, Insurance, Managed Care, Medicaid
Education
Chippewa Valley Technical College 2007 — 2007
Bachelor of Science, Supervisory Management
Edgewood College 1998 — 2002
Bachelor of Science, Criminal Justice
Aetna August 2014 - Present
Aetna Life & Casualty November 2006 - Present
Aetna 2006 - Present
UnitedHealth Group May 2005 - October 2006
Skills
Health Insurance, Insurance, Employee Benefits, Health Savings Accounts, Underwriting, Process Improvement, Managed Care, Leadership, Brokers, Medicare, Claim, HMO, Medicare Part D, Life Insurance, Healthcare, Term Life Insurance, Strategic Planning
Education
Eastern Connecticut State University 1985 — 1989
BS, Business
UnitedHealth Group December 2003 - Present
Print Service Group November 2002 - December 2003
Impact Media January 1999 - March 2002
Day Runner 1991 - 1997
Skills
Offset Printing, Packaging, Direct Mail, Direct Marketing, Purchasing, Project Management, Management, Print Production..., Variable Data Printing, Advertising, Cross-functional Team..., Digital Printing, Print Management
Education
Eastern Michigan University 1982 — 1986
BFA, Graphic Design
Optum Technology July 2015 - Present
Optum Technology March 2014 - Present
UnitedHealthcare November 2009 - March 2014
UnitedHealth Group June 2007 - November 2009
Allina Hospitals & Clinics September 2006 - June 2007
Allina Hospitals & Clinics August 2004 - September 2006
Skills
Healthcare Information..., Process Improvement, Healthcare, Visio, HIPAA, Managed Care, Healthcare Management, Medicaid, Program Management, Healthcare Industry, Business Intelligence, Reporting & Analysis, Customer Experience, Web Content
Education
Eastern Michigan University 2000 — 2004
BS, Healthcare Administration
Battle Creek Area Mathematics and Science Center 1996 — 2000
Lawson Software March 2011 - Present
UnitedHealth Group 2010 - 2011
Mary Carroll Studios 2007 - 2010
McKesson 2004 - 2007
McKesson 2001 - 2004
HBOC 1996 - 2001
Serving Software 1994 - 1996
Serving Software 1992 - 1994
Serving Software 1991 - 1992
Skills
Process Improvement, Project Management, Software Development, Management, Leadership, SDLC, Requirements Analysis, Software Project..., Agile Methodologies, Software Implementation, Requirements Gathering, Business Analysis, Enterprise Software, Integration, Software Documentation, Visio, Business Intelligence
Education
University of St. Thomas
Mini Master, Business Analysis
Eastern Michigan University
BS, Computer Science
Northeast Georgia Health System September 2008 - Present
UnitedHealth Group 2007 - 2008
Skills
Healthcare Information..., Healthcare, Hospitals, Nursing, EMR, Troubleshooting
Education
Eastern Washington University 1982 — 1986
BSN, Registered Nursing/Registered Nurse, 3.85
UnitedHealth Group July 2015 - Present
Optum (Formally Inspiris) 2012 - 2015
Family Home Health Services May 2011 - September 2011
Take Care Health Systems December 2006 - June 2009
CHD Meridian Healthcare December 2006 - October 2008
Johnson & Johnson February 2005 - April 2006
Skills
Wellness, Radiology, Clinical Research, Wellness Coaching, Health Education, Diabetes, Healthcare, Nursing, Hospitals, Healthcare Management, Cpr Certified, Managed Care, Case Managment, Disease Management, Home Care, EMR, Customer Service, Pediatrics, Mental Health, PowerPoint, Management, Leadership, Medicare, Case Management, CPR Certified
Education
Western Governors University 2013 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Eastern University 1997 — 1999
BA, Business
Saint Vincent Catholic Medical Centres of New York 1977 — 1980
AA, Nursing
Free Lance May 2010 - Present
UnitedHealth Group November 2014 - Present
UnitedHealth Group April 2014 - November 2014
UnitedHealthcare July 2010 - April 2014
Education
Elon University 2006 — 2010
BA, Theatre Studies
UnitedHealth Group February 2013 - Present
Carrington College May 2011 - November 2012
Skills
Teaching, Public Speaking, Higher Education, Staff Development, Curriculum Development, Tutoring, Community Outreach, Leadership Development, Coaching, Program Development
Education
Eastern Michigan University 1995 — 2001
BS, Sports Medicine
Surescripts LLC August 2011 - Present
US Army April 1994 - November 2013
UnitedHealth Group April 2008 - August 2011
U.S. Bank January 1996 - September 2006
Skills
SharePoint, Technical Support, Active Directory, Operating Systems, VPN, Incident Management, Help Desk Support, Software Documentation, Visio, Troubleshooting, Network Administration, Hardware Support, Disaster Recovery, Windows Server, Microsoft SQL Server, Access, Tivoli Access Manager, XP, Software Installation, Computer Hardware, Security, Lotus Notes, Servers, Call Centers, Microsoft Exchange, JAVA, .NET, Linux, Toad, SSH Client, Oracle SQL, Microsoft Server Support, Arduino, FTPS, LAN-WAN, XML, Oracle SQL Developer, ITIL v3 Foundations..., Frame Relay, ISDN, TCP/IP protocols, HTML scripting, HL7, WebSphere MQ, Windows XP
Education
Eastern Illinois University 1996 — 2000
Bachelor's degree, Management Information Systems, General
Hewlett-Packard June 2003 - Present
United Healthcare October 2005 - October 2012
UnitedHealth Group October 2005 - November 2009
Avery Dennison 1990 - 1996
Skills
Database Administration, Sybase, Relational Databases, Data Warehousing, Database Design, Data Modeling, Disaster Recovery, SQL Tuning, Databases, Performance Tuning, SDLC, Enterprise Architecture, Oracle, Unix, AIX
Education
Edinboro University of Pennsylvania 1979 — 1981
BS, COMPUTER SCIENCE
UnitedHealth Group July 2015 - Present
Symantec June 2009 - Present
Symantec - Altiris Business Unit 2007 - 2009
Altiris 2005 - 2007
Wise Solutions 2001 - 2005
Wise Solutions 2000 - 2001
Wise Solutions 1999 - 2000
US Navy July 1991 - July 1995
Skills
SQL Server, JavaScript, MSI, ASP.NET, Patch Management, Software Development, Windows, IIS, Visual Studio, .NET, XML, Deployment, Agile, AJAX, Java, Web Services, HTML, C++, Scrum, Testing, ASP, SOA, Security, Web Development, WCF, jQuery, C#, CSS, MySQL, Subversion, Agile Methodologies
Education
Eastern Michigan University 1997 — 2000
bachelor, Computer Information Systems
Washtenaw Community College 1995 — 1997
Associates, General
UnitedHealth Group June 2010 - February 2013
CIGNA Healthcare July 2000 - July 2008
Skills
Access, SharePoint, Databases, SQL, Process Improvement, Microsoft Excel, Microsoft SQL Server, HIPAA, Business Analysis, Finance, Requirements Gathering, Visio, Customer-focused Service, R Programming, Data Analysis, Process Documentation, Negotiation, Research, Legal Research, At Multitasking, Insurance, Health Insurance, Managed Care, Strategic Planning, Analysis, Customer Service
Education
Quinnipiac University School of Law 2002 — 2005
N/A, Law
Eastern Connecticut State University 1996 — 1999
Bachelor of Arts (B.A.), Economics
UnitedHealth Group May 2014 - Present
Idaho Behavioral Health October 2012 - Present
All Seasons Mental Health January 2008 - March 2011
Community Support Center April 2008 - August 2010
State of Washington July 1998 - September 2005
Skills
Family Therapy, Psychotherapy, Social Services, Group Therapy, Mental Health, Behavioral Health, Crisis Intervention, Psychology, Adolescents
Education
Eastern Washington University 2003 — 2006
MSW, Social Work
ICONMA April 2014 - June 2014
UnitedHealth Group July 2012 - April 2013
U.S. Cellular 2007 - 2009
Interstate Connections October 2006 - February 2007
Daniel L. Crandall & Associates June 2004 - November 2004
Skills
Customer Experience, Wireless, Direct Sales, Customer Service, Retail, Call Centers, Telephone Skills, Inventory Management, Training, Data Entry, Time Management, Sales Management, Team Building, Blackberry, Building Relationships, Microsoft Word, Microsoft Office, Mobile Devices, Sales Presentations, Microsoft Excel, Recruiting, Hiring, Outlook, Loss Prevention, Employee Training, Merchandising, Filing, Fax, Notary Public, Sales Process, Telecommunications, College Recruiting, Employee Benefits, Insurance, Coaching, Social Networking, Retail Sales, Inventory Control, 10 Key, Employee Relations, Critical Thinking, Team-oriented, Conflict Resolution, New Hire Orientations, Store Management, Multi-line Phone, People Skills, Health Insurance, Administrative Work
Education
Medical Careers Institute 2009 — 2010
AAS, Medical Assisting
National College of Business and Technology 2002 — 2004
AAS, Paralegal
ECPI University
William Fleming
GE December 2010 - Present
Ingenix September 2008 - January 2011
Hewitt Associates 2007 - 2008
Uniprise 2006 - 2007
Uniprise 2004 - 2006
Hewitt Associates 2002 - 2004
Ingenix 2000 - 2002
Hewitt Associates 1999 - 2000
Watson Wyatt Worldwide 1997 - 1999
UnitedHealth Group 1990 - 1997
Skills
Employee Benefits, Strategy, Process Improvement, Vendor Management, Health Insurance, Consulting, Data Analysis, Account Management, Data Warehousing, Benefits Administration, Outsourcing, Insurance, Negotiation, Healthcare, Project Management, Healthcare Information..., Financial Analysis, Underwriting, Supplier Sourcing, Reporting & Analysis, Human Resources, Business Process...
Education
Eastern Connecticut State University 1983 — 1987
BA, Economics
UnitedHealth Group 2008 - Present
Blue Duck Properties LLC 2009 - 2013
ING-USFS 1999 - 2009
Skills
Process Improvement, Investment Properties, Real Estate, Property Management, Team Building, Project Management, Business Process..., Customer Service, Investments, Real Estate Transactions, Leadership, Online Marketing, Real Estate Development, Team Leadership, Insurance, Negotiation, Public Speaking, Strategic Planning, Management, Rentals, Selling, Marketing, Mortgage Lending, First Time Home Buyers, Vendor Management, Training, Project Portfolio..., Analysis, PMO, Entrepreneurship
Education
Eastern Connecticut State University 1995 — 1999
Bachelor of Science (B.S.), Computer and Information Sciences, General
UnitedHealth Group May 2015 - Present
CIGNA July 2014 - May 2015
Medical Risk Managers June 2012 - July 2014
The Hartford January 2008 - June 2012
The Hartford July 2004 - December 2007
Skills
Customer Service, Management, Analysis, Insurance, Vendor Management, Business Objects, Business Analysis, Leadership, Data Analysis, Operations Management
Education
Eastern Connecticut State University 1998 — 2003
•Bachelor of Arts, Child Psychology
RHS
RHS
UnitedHealth Group November 2008 - Present
Mercer March 2003 - April 2006
Pegasus Consulting for JPMorgan Chase Bank October 2002 - March 2003
BearingPoint April 2001 - October 2002
Skills
PMO, Vendor Management, Program Management, Client Engagement, Customer Engagement, Project Portfolio..., SDLC, Requirements Gathering, Visio, Business Analysis, Business Process..., IT Strategy, Project Management, Requirements Analysis, Resource Management, SharePoint, Software Project...
Education
Eastern Illinois University 1991 — 1996
BS
UnitedHealth Group December 2009 - February 2014
ICON Clinical Research Organization January 2007 - April 2008
Johnson & Johnson, McNeil Consumer and Specialty Pharmaceuticals April 2005 - July 2006
Lankenau Hospital January 1998 - May 2005
Riddle Memorial Hospital 1996 - 2001
St. Christopher's Hospital for Children July 1995 - July 1996
New York Hospital-Cornell Medical Center 1988 - 1995
Education
Eastern University 1995 — 1998
Bachelor of Science in Nursing (BSN), Nursing Science
Cochran School of Nursing/Elizabeth Seton College 1986 — 1988
Associate of Arts and Sciences (A.A.S.), Nursing
UnitedHealth Group March 2015 - Present
Skills
Internal Audit, Risk Management, Internal Controls, Auditing, Accounting, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Risk Assessment, Financial Risk, Microsoft Excel, Governance, IT Audit, Corporate Governance, Financial Modeling, CPA, Data Analysis
Education
Eastern Illinois University
Master of Arts (M.A.)
Gazi Üniversitesi
Bachelor of Arts (B.A.)
Indecon Solutions June 2010 - October 2010
Analysts International Corporation (AIC) November 2009 - December 2009
United Health Group July 1997 - December 2009
United Health Group July 1997 - December 2009
United Health Care July 1997 - December 2009
UnitedHealth Group July 1997 - June 2008
MassMutual Life Insurance July 1990 - July 1997
Kaman Aerospace April 1988 - June 1990
Grumman Aerospace June 1984 - April 1988
Education
Project Management Institute, PMP 2010 — 2010
PMP, Project Management
Eastern Connecticut State University
BA, Economics
University of Colorado
MBA, Finance
UnitedHealth Group June 2007 - Present
The Hartford 2003 - 2006
PwC May 1999 - June 2003
Gartner January 1996 - April 1999
Skills
Healthcare, Insurance, Resource Management, Vendor Management, Process Improvement, Talent Acquisition, Change Management, Management, Project Portfolio..., Temporary Placement, PMO, Human Resources, Team Leadership
Education
Eckerd College 1987 — 1991
BA, Education & Human Resources
Simsbury High 1983 — 1987
Edinboro University of Pennsylvania August 2004 - Present
UnitedHealth Group May 2013 - Present
Private Counseling/Consulting/Seminar Work May 2009 - Present
Adagio Health April 2005 - Present
Ghering Heatlh Center January 2001 - August 2004
Meadville, PA February 1997 - November 2000
Skills
Clinical Research, Mental Health
Education
Walden University 2004 — 2009
PhD, Health Psychology
Gannon University 1994 — 1997
MSN, MSN FNP
Edinboro University of Pennsylvania 1989 — 1994
BSN, Nursing
UnitedHealth Group October 1989 - Present
Travelers 1989 - 1995
Skills
Cognos, SDLC, Agile Methodologies, Process Improvement, SQL, Business Objects, Visio, SharePoint, Business Intelligence..., MicroStrategy Reporting, Microsoft SQL Server, Oracle, Downhill Skiing, Cycling, Data Warehousing, Data Modeling, Crystal Reports
Education
Eastern Connecticut State University 1985 — 1989
BS, Computer Science
BCBSNC June 2014 - Present
UnitedHealth Group August 2011 - April 2014
UnitedHealth Group July 2006 - August 2011
Carilion Labs - Spectrum Laboratory Network March 2005 - July 2006
Skills
Insurance, Claim, Negotiation, Research, Management, Healthcare, HIPAA, Process Improvement, Health Insurance, Leadership, Team Building, Microsoft Office, Time Management, Customer Service, Outlook, Data Entry
Education
Liberty University 2015 — 2018
Master's degree, Professional Counseling
Liberty University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology
Forsyth Technical Community College 2008 — 2012
Associates of Arts, Pre-Major Psychology
ECPI College of Technology 2005 — 2006
Associates of Health & Science, Medical Administration
ECPI College of Technology 2004 — 2005
Diploma of Health & Science, Medical Administration
UnitedHealth Group September 2013 - Present
United States Citizenship and Immigration Services October 2012 - July 2013
Take Care by WageWorks September 2012 - October 2012
Shoney's Restaurants October 2004 - November 2006
Skills
Microsoft Office, Customer Service, Research, Public Speaking, Microsoft Excel, Psychology, Microsoft Word, PowerPoint, Teaching, Strategic Planning, Coaching, Social Media, Psychotherapy, Event Planning, Non-profits, Mental Health, Leadership Development, Team Building, Recruiting, Organizational...
Education
El Paso Community College 2011 — 2012
Coastal Carolia Community College 2008 — 2009
Psychology
UnitedHealth Group January 2006 - Present
The Pfaltzgraff Co. September 1996 - July 2005
Skills
CMA, Process Improvement, Accounting, Financial Analysis, Analysis, Strategic Financial..., Risk Management, Financial Planning, Forecasting, Project Management, Finance
Education
Saint Joseph's University 1989 — 1992
MBA, Finance
Elizabethtown College
BS in Business Administration, Accounting and Marketing
St Kevins College
UnitedHealth Group September 2011 - October 2013
Self Employed Independent Consultant June 1998 - August 2011
Pediatric Pulmonary Associates of North Texas June 1996 - May 1998
Genex September 1989 - July 1996
RCI MedCost, Inc. June 1995 - June 1996
Skills
Utilization Review, Case Managment, Medicare, Wound Care, Workers Compensation, Healthcare Management, Palliative Care, Mental Health, Case Management, Treatment, Health Insurance, Nursing, Managed Care, Management, Utilization Management
Education
Eastfield College
Associate's degree, Psychology
El Centro College
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
UnitedHealth Group March 2015 - Present
Optum February 2013 - Present
OptumInsight June 2011 - Present
Motorola Solutions July 2000 - April 2009
Skills
Cross-functional Team..., Program Management, Six Sigma, PMP, Process Improvement
Education
Eastern Michigan University
MBA
Indiana University Bloomington
Business, Finance
UnitedHealth Group Human capital partnerUnitedHealthcare2001 - Present
Smith Kline 1997 - 2001
Education
Eckerd College 1980 — 1984
BA, Humanities
UnitedHealth Group May 2011 - November 2013
UnitedHealth Group August 2010 - May 2011
UnitedHealth Group January 2008 - August 2010
The Friendship School September 2007 - December 2007
Teachers Memorial Middle School September 2005 - August 2007
Windham Center School November 2002 - June 2005
Windham Public Schools 2002 - 2004
Data Based Development Systems March 1998 - August 2002
Travelers November 1997 - February 1998
Aetna January 1995 - January 1997
Skills
Requirements Analysis, Visio, Project Management, SQL, Business Analysis, SDLC, Data Analysis, SharePoint
Education
Sacred Heart University
M.A, Education
Eastern Connecticut State University
Bachelor of Arts (BA), World Languages - Spanish
Morse School of Business
Certificate, Computer Science
UnitedHealth Group October 2002 - Present
UnitedHealthcare October 1998 - March 2002
Oxford health May 1998 - October 1998
Education
Eastern Connecticut State University 1983 — 1987
BS, Early Childhood Education, Concentration in English and Psychology
Milford High School; Milford, CT 1979 — 1983
College Prep
UnitedHealth Group December 2011 - Present
Girling Home Care November 2005 - Present
Q Mark Inc. February 2011 - June 2011
Health Information Solutions January 2007 - October 2010
Inservice, Inc February 2007 - May 2008
Managed Access, Inc July 2001 - September 2006
ICS Inc July 2002 - November 2004
St. Alexis Medical Center January 1995 - December 2000
Skills
Clinical Research, Healthcare, Hospitals, Medicare, Home Care, Software Documentation, Pediatrics, Medicine, Medical Coding, Training, Quality Assurance, Medical Devices, Medical/Surgical, Physicians, Meditech, Surgery, Acute Care
Education
Elgin Community College
Associates of Applied Science, Registered Nursing/Registered Nurse
UnitedHealth Group July 2013 - Present
Chu Vision Institute July 2012 - July 2013
Intermountain Healthcare December 2011 - June 2012
Eastern Illinois University August 2009 - May 2012
Billy Barooz August 2005 - July 2011
Busey December 2007 - July 2009
University of Illinois Employees Credit Union May 1996 - February 2006
Skills
Microsoft Office, Microsoft Excel, Notary Public, Microsoft Word, PowerPoint, Centricity, Communication, Organization, Compulink, Financials, IRAs, Microsoft Mail, Medical Billing, Customer Service..., Multi-skilled, Multi-line Phone, Telephone Skills, Customer Service, Invoicing, Outlook, Sales
Education
Eastern Illinois University 2009 — 2012
Bachelor's degree, General Studies
Champaign Central High School 1988 — 1991
High School Diploma, General Studies
Monarch HealthCare February 2006 - Present
UnitedHealth Group February 2011 - June 2012
Pacificare of California 2000 - 2006
UnitedHealthcare 2000 - 2006
Skills
Utilization Management, Medicare, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Disease Management, Managed Care, Medicaid, Performance Improvement, HIPAA, Clinical Research
Education
El Camino College
Nursing, Nursing
UnitedHealth Group May 2014 - Present
Wilson Memorial Hospital March 2012 - December 2012
Wilson Memorial Hospital June 2011 - March 2012
Wilson Memorial Hospital June 2008 - June 2011
Skills
Medical Record Review, Creating tools for..., PIP's, HEDIS, Microsoft Office, Microsoft Outlook, HIPAA, Work Well Independently, Data Entry, Microsoft Excel, Microsoft Word, Works well in a team, Administrative Work, Auditing, Organizational..., Correspondences, Professionally driven, Bookkeeping, Rhythm Analysis, Medical Records, CPR Certified, Filing, Healthcare, Outlook, NCQA, CMS, EHR, EMR, Healthcare Information..., Healthcare Management, Hospitals, Managed Care, Medicaid, Medical Terminology, Medicine
Education
Edison State Community College 2009 — 2009
Certificate, Medical Terminology & Anatomy, 3.0
Wright State University-Lake Campus 2009 — 2009
Certificate, QuickBooks
Certificate of Medical Terminology & Anatomy Edison Community College
High School Diploma
Seeger High School
HS Diploma, Accounting
Health Dialog July 2011 - October 2012
Vitas Innovative Hospice Care March 2011 - July 2011
Carenet Healthcare Services July 2010 - March 2011
Health Dialog June 2008 - July 2010
UnitedHealth Group August 2003 - March 2008
Kindred Healthcare May 2001 - September 2003
Skills
Symptom triage, Decision Support, Diabetes, Asthma, COPD, CAD, Heart Failure, Microsoft Word, Microsoft Excel, Microsoft Office, Wound Care, Critical Care, Clinical Research
Education
Trinity Valley Community College 1991 — 1993
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Eastfield College 1988 — 1991
None, General Studies
Linkous Financial & Insurance Services December 1998 - Present
UnitedHealth Group June 1995 - December 1998
GEM Insurance November 1989 - June 1995
Skills
Strategic Financial..., Retirement Planning, Financial Risk..., Fixed Annuities, Life Insurance, Health Insurance, Executive Compensation..., tax free income planning, safe money management
Education
El Camino College
Biology, General
George Washington High School
University of Utah
Pre-Medicine/Pre-Medical Studies/Biology
UnitedHealth Group November 2007 - Present
Education
Eastern Connecticut State University 1988 — 1991
Bachelor's degree, Business, Management, Marketing, and Related Support Services
CSC 1999 - February 2013
Pratt & Whitney December 1997 - April 1999
UnitedHealth Group 1995 - 1997
Travelers - MetraHealth February 1978 - 1995
Skills
IT Management, Lotus Domino, Lotus Notes, Microsoft Exchange, IT Service Management, Servers, Infrastructure, Vendor Management, Disaster Recovery, Enterprise Architecture, IT Strategy, ITIL, Project Management, Management, Active Directory, Integration, Program Management, Customer Service
Education
Eastern Connecticut State University
Bachelor of Science (B.Sc.), Business Administration
UnitedHealth Group April 2006 - Present
Skills
PPO, HIPAA, Medicare, Managed Care, Healthcare, Medicaid, Healthcare Information...
Education
Eastern University 2000 — 2002
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Temple University 1992 — 1996
Bachelor of Science (B.S.), Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - Present
Streamwood Behavioral Healthcare System December 2012 - December 2013
UnitedHealth Group November 2010 - December 2012
Alexian Brothers Behavioral Health Hospital November 2006 - November 2010
Skills
Behavioral Health, Adolescents, Mental Health, Social Services, Mental Health Counseling, Crisis Intervention, Case Management, Healthcare, Clinical Supervision, Dual Diagnosis, Case Managment, Motivational..., Therapists, CBT, Utilization Management, Managed Care, Addiction Recovery, Substance Use Disorders, MISA program development, Dementia, comorbidity, Utilization Review, Leadership, Program Development, Quality Assurance, Prevention, Treatment, Wellness Education, Community Outreach, Communication Skills
Education
Eastern Illinois University
Master of Science (M.S.), Educational Psychology
Eastern Illinois University
Bachelor of Science (B.S.), Education
UnitedHealth Group 2011 - 2013
Physicians Health Choice / WellMed Medical Mangement September 2006 - February 2011
Skills
Health Care ~ Managed..., Medicare Advantage, Claims Management, Market Operation, Provider Relations, Provider Contracting, Provider Network..., Contract Negotiation, Contract Management, Bilingual
Education
El Paso Community College 1995 — 1997
Associate's degree, Law ~ Paralegal
Coronado
UnitedHealth Group Care advocate$
Skills
Nursing, Inpatient
Education
Elgin Community College
Associate of Science (A.S.), Nursing
UnitedHealth Group August 2015 - Present
Defense Commissary Agency June 2011 - November 2014
HQ Air Force Services Agency January 2008 - December 2010
Sears, Roebuck and Co. November 2006 - July 2007
JCPenney 2006 - 2006
Education
University of Colorado Colorado Springs 2014 — 2017
Bachelor’s Degree, Business Administration and Accounting, 4.0
Eastern Florida State College 2008 — 2010
Associate’s Degree, General Studies