Experience
Apollo Education Group  August 2014 - Present
Apollo Education Group  October 2013 - August 2014
Intelligent Image Management   January 2013 - October 2013
Mimeo.com  September 2010 - January 2013
Oce Business Services  December 2005 - September 2010
Lanier Professional Services  November 2003 - December 2005
Spherion Professional Services  June 2002 - November 2003
Salience  August 1997 - June 2002

Skills
Salesforce.com, SaaS, Sales Process, Sales, BPO, Solution Selling, Account Management, New Business Development, Outsourcing, Sales Management, Business Development, Enterprise Software, Vendor Management, Direct Sales, Sales Operations, Professional Services, Team Building, CRM, Cold Calling, Cloud Computing

Education
Boston College
BA, Economics

Saint John's Preparatory School - Danvers MA

Experience
Hill Standard Works, LLC   April 2013 - Present
Wireless Analytics, LLC  April 2012 - March 2013
Raytheon  August 2010 - April 2012
Beacon Residential Management   2009 - 2011
Catapult Technology  November 2006 - January 2009
Oce Business Services  1998 - 2005
Environmental Filter Corporation   1994 - 1999

Skills
Team Management, Employee Relations, Mentoring, Customer Service, Customer Relations, Strategic Planning, Critical Thinking, Budgeting, Team Building, Process Improvement, Problem Solving, Contract Management, Account Management, Operations Management, Team Leadership, Vendor Relations, Vendor Management, Troubleshooting, Teamwork, Organizational..., Program Management, Performance Management, Metrics, Analysis, Data Analysis, Databases, Management Consulting, 5S, Recruiting, Project Management, Management, Leadership Development, Project Planning, Software Documentation, Talent Management, Sales, Business Process, Customer Satisfaction, New Business Development, Forecasting, Enterprise Software, Talent Acquisition, Call Centers, Time Management, Strategy, CRM, Change Management, Employee Benefits, HRIS, Business Process...

Education
Bridgewater State College
Bachelor's degree, Speech Communication

Peabody High School, Peabody, Ma

Experience
PM Talent Global   November 2009 - Present
Facilerate, Inc.   April 2006 - Present
BottleJoy, Inc.   November 2010 - April 2015
Scantron  November 2009 - June 2011
Rady Children's Hospital  October 2008 - September 2009
Jenny Craig  June 2008 - September 2008
LPL Financial  May 2007 - April 2008
Oce Business Services  February 2005 - February 2007
A-AAA Auto Transport   February 2004 - February 2006
Positronicnet Corporation, LLC   July 2001 - February 2004

Skills
Business Development, Entrepreneurship, Start-ups, Business Analysis, Strategy, Project Management, Program Management, Management, Cross-functional Team..., Consulting, CRM, Process Improvement, Management Consulting, Vendor Management, Strategic Planning, Team Leadership, Leadership, Business Process..., Change Management, Team Building, New Business Development, Business Strategy, Project Planning, Strategic Partnerships, Executive Management, SaaS, Account Management, Coaching, Recruiting, Business Planning, Training, Negotiation, Leadership Development, Business Intelligence, Mergers & Acquisitions, Product Management, Outsourcing, Technology Consulting, Advisory Services, Staff Augmentation, Software Development, Technology Advisory, Offshoring, Near-shoring, Tiger Teams, Virtual CTO, Strategic Staffing, Mergers & Acquisitions..., Cross Functional Teams, Web Application Design

Education
Thunderbird School of Global Management   2004 — 2005
MBA, International Management, Entrepreneurship

California Western School of Law   1997 — 1998

University of Delaware   1993 — 1997
BA, Economics

Ramapo High School

SAP Project Management Course

Experience
DataBank IMX  March 2002 - Present
Fast Track Litigation Support  2001 - 2002
Oce Business Services  2000 - 2000
SourceHOV (Formerly SOURCECORP)   1996 - 2000
Wells Fargo  December 1987 - March 1996

Skills
Enterprise Content..., Document Imaging, Document Management, ECM, Customer Relations, Accounts Payable, OnBase, Process Engineering, Operations Management, Content Management, Automation, Business Process, Excel, Solution Selling, Consultative Selling, SaaS, Scanners, Enterprise Software, Healthcare, Document Capture, OCR, Records Management, Cloud Computing, Software Sales, Outsourcing, Process Automation, Process Improvement, Integration, Workflow Analysis, Selling, Information Management, Account Management, Business Development, Image Capture, Professional Services, Business Process..., New Business Development, Sales, Business Process..., Strategy, Pre-sales, Software Implementation, Salesforce.com

Education
California State University-East Bay   1991 — 1994
BS, Business Administration (Advertising Option)

California State University-East Bay   1990 — 1994
bachelor's degree, Business Admistration

Experience
VOA Associates Incorporated  June 2015 - Present
Synchrony Financial  October 2014 - June 2015
Canon Business Process Services, Inc.   January 2013 - October 2014
Oce Business Services  April 2011 - January 2013
Jimmy John's  May 2009 - March 2012
Meijer  June 2009 - August 2009

Skills
Customer Service, Customer Satisfaction, Data Entry, Operations Management, Process Improvement, Six Sigma, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Shipping, Management, Team Leadership, Copyist, Certified Green..., Teaching, Biology

Education
Elmhurst College   2007 — 2010
Bachelor of Science (B.S.), Biology/Biological Sciences, General, A

Elmhurst College   2007 — 2010
Teaching Certification, Biology, A

Experience
Affinion Group  April 2015 - Present
EquiLend  August 2012 - April 2015
Verizon Business  January 2008 - August 2012
Independant Contractor  March 2006 - December 2007
T-Systems  December 2004 - February 2006
Oce Business Services  October 2001 - November 2004
The Mercury Group  1997 - 2001
The Mercury Group  1997 - 2001

Skills
Vendor Management, ITIL, Project Management, VPN, Firewalls, Business Analysis, Management, Change Control, Service Delivery..., Managed Services, Systems Management, Financial Services, Data Center, Cross-functional Team..., Disaster Recovery, Integration, PMP, Strategy, Outsourcing, Security, Infrastructure..., Program Management, Service Delivery, CRM

Education
Pace University - MBA   1982 — 1984
MBA

Gettysburg College   1975 — 1979
BA

The Westminster School   1973 — 1975
College prep

Rippowam

Rippowam School

Rippowam School

Experience
Denver Mining Services   September 2014 - Present
Leaders in Human Resources Management Greater Charlotte, NC Area   January 2013 - Present
Smith Management   June 2003 - May 2014
Oce Business Services  March 2002 - May 2003
Angelo's Restaurant  November 1999 - April 2002
Pillowtex Corporation, Inc.   August 1988 - November 1999

Skills
Talent Management, Employee Relations, Leadership Development, Succession Planning, Organizational Design, Employee Engagement, Labor Relations, Compensation Structure..., Executive Development, Executive Compensation..., Recruiting, HRIS, Strategic Partnerships, Benefits Negotiation, Benefits Management, Strategic Human..., Project Management, Career Strategist, Budget Forecasts, Compensation Strategies, Process Improvement, Safety Administration, Forecasting, Cognitive Interviewing, Workers Compensation, Divergent Thinking, Employee Benefits, Budgets, Mergers & Acquisitions, Internet Recruiting, Executive Pay, Compensation & Benefit, Temporary Placement, Compensation Structures, Talent Acquisition, HR Policies, Management, FMLA, Contract Negotiation, Sourcing, Payroll, Mergers, Team Building, Human Resources, Leadership, Career Development, CRM, Training, Performance Management, Interviews

Education
Central Piedmont Community College   2002 — 2002
CHRP, Certification in the study and application of Human Resources

North Carolina State University   1982 — 1987
Bachelor's Degree, Business Management, 3.7

West Montgomery   1977 — 1980
Business, Business, Management, Marketing, and Related Support Services

Experience
Edgar Source Code   2013 - Present
Canon Business Process Services, Inc.   2007 - Present
Oce Business Services  2003 - 2007
Oce Business Services  2001 - 2003
Oce Business Services  2001 - 2003
Oce Business Services  1999 - 2001
Oce Business Services  1998 - 1999

Skills
Management, Document Imaging, Business Process, Document Management, Facilities Management, Microsoft Office, Office Equipment, Web Development, Proposal Writing, WordPress, Document Design, Procedure Manuals, Process Development, Adobe LiveCycle Designer, UAV, UAS, Business Process..., Google Analytics, SketchUp, Operations Management, Vendor Management

Education
Middle Georgia State University   2012 — 2016
Information Technology, Software Development

Macon State College   2012 — 2012
Information Technology, Software Development

Southern Polytechnic State University   2010 — 2011
Computer Science, Computer Science

DeVry University   2008 — 2010
Game and Simulation Programming, Game and Interactive Media Design

Experience
Weil-McLain  July 2015 - Present
Lawson Products  February 2011 - July 2015
Hagemeyer North America  October 2007 - December 2010
Oce Business Services  February 2006 - February 2007
W.W. Grainger   September 2004 - February 2006
Pitney Bowes  September 1984 - September 2004

Skills
P&L Management, Sales Management, Strategic Planning, Budgeting, Financial Reporting, New Business Development, Consultative Selling, Account Management, Contract Negotiations, Sales Process, Negotiation, Direct Sales, Solution Selling, Team Building, Customer Relations, Hiring, Customer Service, Key Account Management, Inventory Management, Forecasting, B2B, Business Strategy, Cold Calling, Coaching, Pricing, Customer Retention, Contract Negotiation, Sales Support, Problem Solving, Sales Presentations, P&L, Change Management, Team Leadership, Process Improvement, Performance Management, Budget Management, Profit, Customer Satisfaction, Business Planning, Selling, Leadership, Operations Management, Purchasing, Sales, Cross-functional Team..., Key Account Development, Strategic Partnerships, Sales Operations, Management, Start-ups

Education
Eastern Illinois University   1979 — 1983
BS, Computer Management-Business

Maine West HS   1976 — 1979
General HS degree, Business/Commerce, General

Experience
BlackLine Systems  June 2014 - Present
Tyler Technologies  February 2014 - June 2014
Coupa Software  March 2013 - January 2014
Springbrook Software  July 2009 - March 2013
Advanced Processing & Imaging, Inc.   November 2008 - April 2009
Oce Business Services  November 2003 - November 2008
Domino Amjet  June 2002 - November 2003
Oce  1996 - 2002

Skills
Document Management, New Business Development, Strategic Planning, BPO, Leadership, Solution Selling, Account Management, Sales Management, Enterprise Software, Business Development, B2B, Strategic Selling, Enterprise Technology..., Outsourcing, Salesforce.com, Selling, Marketing, SaaS, Sales Operations, Sales, Sales Process, ERP, Cloud Computing, Professional Services, CRM, Lead Generation

Education
Baylor University   1990 — 1994

Experience
Brother International Corporation  July 2013 - Present
Sonic Automotive  September 2010 - July 2013
Sonic Automotive  May 2010 - September 2010
Oce Business Services  March 2008 - December 2009
Oce  1996 - 2007
Pitney Bowes  1993 - 1996
Pitney Bowes  1985 - 1992

Skills
Solution Selling, Direct Sales, New Business Development, B2B, Product Management, Cross-functional Team..., Sales, Management, Selling, Sales Management, Operations Management, Lead Generation, Salesforce.com, Sales Process, Account Management, Product Development, Negotiation, Sales Operations, Start-ups, Leadership, Forecasting, Cold Calling, Strategic Planning, Strategy, Business Development, Sales Presentations, Marketing, Customer Retention, Recruiting, Training, Project Management, Networking, Key Account Management, Customer Satisfaction, CRM, Product Marketing, Contract Negotiation, Integration, Competitive Analysis, Team Building

Education
Eastern Michigan University   1974 — 1978
B.S, Radio, Television, Film

Experience
Ricoh Americas Corporation  September 2014 - Present
Clyde & Co LLP  April 2013 - January 2014
Oce/Canon Business Process Services, Inc.   April 2007 - January 2013
OCE Business Services  April 2007 - January 2013

Skills
Event Coordination ..., Customer Service, Filing, Process Scheduler, Mailroom Operations, Troubleshooting, Postage Meter, Copying, Switchboard Operator, Records Management, Data Entry, Fax, Photocopier, Outlook, Scanners, PowerPoint, Training, Applicant Tracking..., Microsoft Excel, Microsoft Word

Education
Meralco Foundation, Inc.   1980 — 1982
Customer Service, Mangement

Samson Technical Trade School/Manila Philippines   1978 — 1980
Telex Telephone Operator, Business, Management, Marketing, and Related Support Services

Experience
Recruiter.net, LLC.   June 2015 - Present
K-Line & Company   2013 - Present
mobiPromo360   August 2013 - August 2014
IROCKE.com   July 2013 - January 2014
Yo!Dog Marketing  October 2011 - July 2013
Gilbert & Seligman Production Group   2010 - February 2012
New Village Solutions, Inc.   June 2008 - February 2009
CWA Media Group   2007 - 2008
Oce Business Services  2002 - 2007
Outpurchase Software, Inc.   1999 - 2000

Skills
Lead Generation, Social Media Marketing, Mobile Marketing, Online Advertising, Account Management, Online Marketing, Digital Marketing, Email Marketing, Relationship Marketing, New Media, Marketing Strategy, Strategy, SEO, Management, New Business Development, Business Development, Sales, Digital Media, Social Networking, SEM, Advertising, Marketing, E-commerce, Strategic Partnerships, Brand Management, Salesforce.com, Google Analytics, Marketing Communications, PPC, Facebook, Google Adwords, Social Media, Web Marketing, Digital Strategy, Mobile Applications, Copywriting, Integrated Marketing, Direct Marketing, Web Design, Start-ups, Content Strategy, Mobile Devices, Website Development, Web Analytics, Leadership, Strategic Planning, Direct Sales, Sales Management, Training

Education
California Polytechnic State University-San Luis Obispo   1988 — 1992
Bachelors of Science (B.S.), Business Administration and Management, General, Concentration in Marketing

Experience
Job Seeker  July 2013 - Present
Dollar General  June 2013 - Present
Williams Lea  December 2008 - Present
Williams Lea  July 2007 - December 2008
Williams Lea  July 2007 - December 2008
Oce Business Services  July 2006 - July 2007
Oce Business Services  July 2006 - July 2007
Randstad  April 2003 - July 2007
Ranstad  April 2003 - July 2007
SunTrust Bank  June 2004 - December 2005

Skills
Records Management, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Scanners, Receptionist Duties, Clerical Skills, 10 Key, Cash Management, Legal Records, Non-legal Records, Fax, Xero, Phone Skills, Multi-line Phone, Master Scheduling, Voice Mail, Inventory Management, Mailroom Operations, Document Management, Document Imaging, Customer Service, Computers, Office Management, Front Office, Microsoft Office 2007, Oracle E-Business Suite, Mail Sorting, File Management, Spreadsheets

Education
Full Sail University   2011 — 2014
Bachelor of Science (B.S.), business management, Entertainment business

Oxon Hill high school   1997 — 2001
Diploma, General Studies

Experience
Steward Health Care  January 2015 - Present
Novartis Institutes for BioMedical Research  January 2014 - October 2014
Instron  July 2012 - September 2013
Steward Health Care  February 2012 - June 2012
South Shore Savings Bank  December 2011 - February 2012
Forest Capital Partners  April 2005 - February 2011
Oce Business Services  April 2003 - April 2005
Spaulding & Slye Colliers  November 1999 - November 2002

Skills
Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Spreadsheets, Troubleshooting, Data Entry, Vendor Management, Team Building, Software Documentation

Education
American Career Institute-Braintree   2011 — 2011

Burdett School   1989 — 1990
Administrative Assistant training

Experience
CVS Caremark Corporation  November 2013 - Present
Houghton Mifflin Harcourt  September 2010 - June 2013
Leggit and Dunn Investments   November 2006 - October 2010
Oce Business Services  July 2007 - December 2008
McGraw-Hill Education  March 1995 - July 2006

Skills
Business Process..., Instructional Design, Program Management, Process Improvement, Six Sigma, Curriculum Design, Cross-functional Team..., Lean Manufacturing, Operational Excellence, Strategy, Quality Management, Value Stream Mapping, Kaizen, DMAIC, Team Facilitation, Change Management

Education
Golden Gate University   2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General

University of California, Berkeley
Bachelor's degree, Sociology and Anthropology

Project Management Institute
Certified Project Management Professional

American Society of Quality
Certified Quality Manager / Operational Excellence

Experience
Jones Lang LaSalle  August 2013 - Present
Canon Business Process Services, Inc.   January 2007 - August 2013
Oce Business Services  April 2006 - January 2007
Oce Business Services  December 2004 - April 2006
Oce Business Services  October 2002 - December 2004
Strattec Security Corporation  1999 - 2000

Skills
Budgets, Management, Microsoft Office, Financial Analysis, Accounts Payable, Payroll, Analysis, Auditing, Six Sigma, Ariba, Forecasting, Peachtree Pro Accounting, Fluent in English and..., Problem Solving, Budget, Customer Service, Invoicing, Process Improvement, Accounting, Finance, Microsoft Excel, OneView, PeopleSoft, JDE Enterprise One

Education
University of Maryland University College   2014 — 2016
Bachelor of Science (B.S.), Finance, General

El Paso Community College   1999 — 2000

D.L. Carrasco Job Corps Center   1997 — 1997
Certificate, Physical Therapist Tech

Experience
RSIG Security, Inc  October 2010 - Present
ASIS International Boston Chapter   January 2015 - Present
ASIS International Boston Chapter   January 2014 - January 2015
ASIS International Boston Chapter   January 2011 - December 2013
Recordsforce, Inc.   September 2009 - January 2011
Oce Business Services  September 2008 - August 2009
Konica Minolta Business Solutions U.S.A., Inc.   June 2006 - September 2008
Hampstead Psychiatric Hospital   July 2003 - August 2006

Skills
New Business Development, Selling Skills, Solution Selling, Selling, Sales, Direct Sales, Sales Management, Managed Print Services, Salesforce.com, Customer Satisfaction, Sales Process, Sales Operations, Negotiation, Customer Service, Cold Calling, Management, B2B, Leadership, Business Development, Account Management, Sales Presentations, Security, Training, Program Management, Team Leadership, Lead Generation, Business Process..., Team Building, Recruiting, Access Control, Strategic Planning, CCTV

Education
Framingham State University   2000 — 2002
BA, Psychology

University of Colorado Colorado Springs   1997 — 2000

Plymouth State University   1995 — 1996

Experience
Bechtel Corporation  August 2015 - Present
Bechtel Corporation  March 2012 - Present
Prudential Financial  January 2007 - March 2012
Oce Business Services  March 2004 - January 2007
DST Systems  September 2002 - November 2003
Scudder Investments  January 1997 - September 2002
Kemper Transfer Agency   May 1989 - January 1997

Skills
Relocation Specialist, Member of Worlde ERC, Certified Relocation..., Relocation, Real Estate, Contract Negotiation, Global Mobility, Employee Benefits, Expatriate Management, Contract Management, Negotiation, Human Resources, Vendor Management, Project Management, Residential Homes, Employee Relations, Budgets, Property Management, Onboarding, Investment Properties, Process Improvement, Customer Service, Recruiting

Education
University of Missouri-Kansas City   1985 — 1989
Bachelor's Degree, Business Administration and Management, General

Fort Hays State University   1984 — 1985
Business Administration and Management, General

Northwest Missouri State University   1982 — 1984
Business Administration and Management, General

Experience
AccuFile, Inc.   August 2012 - Present
IST Management Services  October 2011 - April 2012
Oce Business Services  March 1999 - October 2011
BankBoston  July 1992 - March 1999

Skills
Operations Management, Outsourcing Management, Records Management, Print Management, Shipping and Receiving, Incoming and Outgoing..., Logistics, Procurement, Procurement Contracts, Strategic Sourcing, Contract Management, Outsourcing, Business Development, Leadership, Sales

Education
Bentley University   1996 — 2001
Master of Business Administration (MBA), Business Administration and Management, General

Eastern Nazarene College   1994 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Mail Systems Management Association   1997 - 2015
Canon Business Process Services, Inc.   December 2012 - April 2013
The Millennium Group  April 2012 - August 2012
Oce Business Services  October 2008 - July 2011
Sodexo  June 2006 - September 2008
The Millennium Group  October 2003 - May 2006
US Trust  May 2000 - May 2003
Credit Suisse  January 1998 - March 2000
BD  June 1974 - December 1997

Skills
Financial Management, Team Building, Client Relationship..., Organizational..., Customer Relations, Training & Development, Business Process..., Operations Management, Project Management, Records Management, Outsourcing, Business Analysis, Management Consulting, Continuous Improvement, Customer Service, CRM, Employee Training, Managerial Finance, Facilities Management, Leadership, Account Management, Contract Negotiation, Management, Software Documentation, Program Management, Multi Tasking, Time Management, Committed to..., Professional Services, Strategy, Customer Satisfaction, Logistics, Document Management, Team Leadership, Vendor Management, Change Management, Analysis, Budgets, Process Improvement, Policy, Customer Retention, Cross-functional Team..., Performance Management, Training, Strategic Planning, Recruiting, Coaching, Project Planning, Document Imaging, Salesforce.com

Education
Fairleigh Dickinson University
MBA, Business Management

William Paterson University of New Jersey
BA, Art Education

Experience
Beacon Communities LLC  November 2012 - Present
Beacon Communities LLC  March 2012 - February 2013
Oce Business Services  October 2008 - March 2012
HarborVest Partners LLC   June 2008 - March 2012
Office Team  June 2008 - September 2008
Emerson College Library  September 2006 - May 2008

Skills
Microsoft Office, Administrative..., PowerPoint, Office Management, Office Administration, Social Media, Customer Service, Human Resources, Telephone Skills, Spreadsheets, Employee Relations, Event Management, Facebook, Interviews, Training, Management, Process Scheduler, Program Management, Recruiting, Event Planning, Outlook, Policy, Administrative...

Education
Emerson College   2006 — 2008
Bachelor of Science, Communication Sciences and Disorders, General

Hofstra University   2006 — 2008
Speech Language and Hearing Sciences

Harvard Extension School
Business Administration and Management, General

Experience
Maryland State Retirement and Pension System  April 2014 - Present
Ricoh Americas Corporation  January 2013 - March 2014
Oce Business Services  July 2009 - December 2012
Oce Business Services  July 2008 - December 2012
Pitney Bowes  April 1997 - June 2008
Pitney Bowes Management Services  April 1997 - June 2007

Skills
Customer Satisfaction, Management, Budgets, Process Improvement, Payroll, Operations Management, Outsourcing, Account Management, Performance Management, Contract Negotiation, Leadership, Team Leadership, Training, Vendor Management

Education
Frostburg State University   1988 — 1989
Business

Shenandoah University   1985 — 1987
Business

Frostburg State University
Business Administration/Marketing

Shenandoah College
Business Administration/Marketing

Experience
Blue Shield of California  May 2008 - March 2012
Oce Business Services  April 2003 - May 2008
Aldon Computer Group  June 2000 - March 2003

Skills
Salesforce.com, AS400, MS Office Suite, Microsoft Office, IBM iSeries, Access, Process Improvement, Team Building, Sales, Microsoft Excel, Outlook, Program Management, Marketing, Management

Education
Excelsior College   2011 — 2014
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies

Young Entrepreneurs at Haas School of Business, UC Berkeley   1999 — 2002

Experience
Imperial Security  August 2014 - Present
United States Marine Corps First Sergeant of Marines   September 1989 - Present
AlliedBarton Security Services  April 2014 - August 2014
S&K Areospace LLC   November 2012 - March 2014
S&K Aerospace, LLC   March 2013 - February 2014
IKON Office Solutions  July 2008 - December 2011
IKON Office Solutions  July 2008 - December 2010
Whole Foods Market Services, Inc   April 2007 - February 2008
Oce Business Services  September 1998 - April 2007
Premier Accounts   October 1994 - April 1998

Skills
Operations Management, Team Building, Team Leadership, Supervisory Skills, Logistics, Leadership, Management, Budgets, Process Scheduler, Inventory Management, Change Management, Microsoft Office, Proposal Writing, Security, Customer Service, Organizational..., Project Planning, Security Clearance, Program Management, Time Management, Outlook, Employee Relations, Employee Training, Coaching, Performance Management, Contract Management, Leadership Development, Microsoft Word, Training, Process Improvement, Military, Human Resources, Contract Negotiation, Policy, Recruiting, Government, Administration, DoD, System Administration

Education
Austin Community College
Liberal Arts Associates, plan

EducationLockhart High School

Experience
Oce Business Services  June 2009 - Present
Staples  June 2007 - May 2009

Education
Carroll University   2003 — 2007
B.S., Graphic Communication

Experience
Con Edison  February 2009 - Present
Oce Business Services  June 2008 - February 2009
National Grid  June 2006 - June 2008
Keyspan Energy (Former LILCO)   June 1992 - June 2006

Skills
IMB, Process Improvement, Change Management, Operations Management, Cost Management, Situational Leadership, Innovation Consulting, Disaster Recovery, Motivated self-starter, Proactive Monitoring, Management, Program Management, Business Process..., Account Management, Strategy, Energy, Analysis, Project Management, Training, Outsourcing, Customer Service, Data Center, Budgets, Vendor Management, Auditing, Time Management, Team Building, Logistics

Education
Dowling College   1998 — 2000
MBA, Business Administration and Management, General

Experience
Fenwal, Inc., a Fresenius Kabi Company   July 2014 - Present
Fenwal, Inc., a Fresenius Kabi Company   March 2011 - June 2014
Fenwal, Inc., a Fresenius Kabi Company   February 2010 - April 2011
Fenwal, Inc., a Fresenius Kabi Company   July 2008 - February 2010
Kelly IT Resources  April 2007 - July 2008
Kelly IT Resources  September 2006 - March 2007
Oce Business Services  January 2005 - March 2007

Skills
510(k) Submission..., Assessing Impact for..., Medical Device Software, Stand Alone Software, SPL – Structured..., FDA ESG – Electronic..., Image and PDF Editing, Adobe Acrobat..., Microsoft Office, Microsoft Access, Risk Management, 21 CFR Part 11, SOP and Process..., Transfusion Medicine..., Software Development..., FDA, Medical Devices, Adobe Acrobat, V, Software Documentation, CE marking, Computer System..., 21 CFR, SharePoint, Regulatory Submissions, CAPA

Education
DeVry University   2006 — 2008
Bachelor's Degree, Technical Management

ITT Technical Institute   2004 — 2006
Associate of Applied Science, Information Technology – Computer Networking Systems

Experience
Apple Companion Care   June 2014 - Present
Doyon Government Group  December 2008 - March 2014
Parsons  April 2007 - October 2008
Oce Business Services  2005 - 2007
CPS Human Resource   2004 - 2004
G&K Services  2000 - 2004
Tandem Staffing  1998 - 2001
Raging Waters  1995 - 1998
Knott's Berry Farm  1984 - 1995

Skills
Employee Relations, Project Planning, Project Management, Operations Management, Leadership, Human Resources, Performance Management, Personnel Management, Team Building, Management, Recruiting, Onboarding, Temporary Placement, Training, Hiring, New Hire Orientations, Strategic Planning, Talent Management, Talent Acquisition, Workforce Planning, Customer Service, Applicant Tracking..., Sourcing, Succession Planning, Interviews, Coaching, Budgets, Labor Relations, College Recruiting, Employee Engagement, HR Policies, Leadership Development, Program Management, Compensation, Internet Recruiting, Technical Recruiting, Taleo, Benefits Negotiation, Background Checks, Seniors, Companion Care, Home Care

Education
California State University-Fullerton   1986 — 1990
Bachelor of Applied Science (BASc)

Northern Nevada Community College   1983 — 1985
AA

Experience
Pioneer Investments  June 2006 - Present
RBI  2013 - 2013
Oce Business Services  January 2004 - February 2005
Gap Inc.  2003 - 2005
Squeeky clean   2003 - 2004
Sodexo  1995 - 2000

Skills
Windows 7, Active Directory, XP, Outlook, Network Administration, Account Management, Inventory Management, Disaster Recovery, Help Desk Support, Asset Management, Computer Hardware, VPN, Microsoft Office, Customer Service, Problem Solving, Microsoft Word, SharePoint, Hardware, Windows, Troubleshooting, VMware, Leadership, Technical Support, Public Speaking, Windows XP, Software Documentation, Customer Experience, Customer Support

Education
Cambridge College   2005 — 2006
Business Management

Year Up   2005 — 2006
Information Technology Training

Brighton High School   1994 — 1999
High School Diploma

Experience
OfficeTeam  June 2015 - Present
Ricoh Americas Corporation  June 2014 - May 2015
Robert Half Legal  October 2013 - June 2014
OCE BUSINESS SERVICES  October 2011 - June 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook

Education
CUNY Medgar Evers College   2006 — 2012
Bachelor of Arts (BA), Psychology

Experience
iProspect  March 2015 - Present
Performics  June 2014 - March 2015
Performics  April 2013 - March 2015
Performics  April 2012 - April 2013
Omnicom Media Group  October 2010 - February 2012
Oce Business Services  November 2007 - October 2010
The Ability - Ambient Rock Music Group   November 2008 - June 2010
Chicago Title & Trust Company  June 2006 - June 2007
Argent Mortgage Company  June 2005 - May 2006
University of Iowa  January 2003 - June 2004

Skills
E-commerce, E-commerce SEO, E-Commerce SEM, Google Product Listing..., Multi-channel Campaign..., Advertising Operations, Digital Media, Media Planning, Media Buying, Digital Strategy, Online Advertising, Facebook, Display Advertising, DoubleClick, SEM, Mobile Marketing, Online Video, Interactive Marketing, Google Adwords, PPC, Global E-commerce, HTML, Bid Strategy, Double Click, Multi-Channel Analytics, Global Marketing, Retargeting, Search Retargeting, Content Marketing, Digital Marketing, Outdoor Advertising, Print Advertising, Google Merchant Center, Programmatic Media..., comScore, Lead Generation, Microsoft Office, eMarketer, Competitive Analysis, Tech B2B, SEO, Analytics, Mobile Advertising, Search Advertising, Content Management, E-Commerce systems, Fullfillment, Fulfillment and..., Merchandising, Order Management Systems

Education
DePaul University   2008 — 2010
Master of Arts, Media, Culture and Society

University of Iowa   2000 — 2005
Bachelor of Arts, Communication Studies

Experience
Lakeshore Global Corporation   July 2014 - May 2015
AT&T  June 2013 - March 2014
Ricoh USA  September 2012 - February 2013
Aditya Birla Group  June 2012 - September 2012
Oce' Business Services  November 2002 - March 2009
Detroit Board of Education  February 1992 - June 2001

Skills
• Excellent word..., Microsoft Office, Message Taking, Office Support, Filing, Answering Telephones, Ordering Office Supplies, Multi-line Phone, Copying, General Office Work, Mail Sorting, Accurate Data Entry, Handle Confidential..., Proactive self-starter, Highly detail oriented, Exceptionally Organized, Organized Multi-tasker, Positive Team Player, Numeric Filing, Clerical Skills, Postage Meter, Shipping Systems, Mailroom Operations, Administrative Office..., General Office Skills, Teamwork, Payroll, Customer Service, Office Management, Records Management, Strongly self-motivated, Oral & Written..., High level of initiative, Work in A Fast Paced..., Outstanding..., Outstanding time..., Work Independently with..., Keyboard Skills, Highly responsible, Friendly Personality, Telephone Skills, Time Management

Education
Macomb Community College Workforce Continuing Education   2011 — 2012

Academy of Court Reporting-Clawson   2001 — 2002
N/A, Court Reporting/Court Reporter

Detroit Business Institute   1991 — 1992
Technical Diploma, Office Specialist

Detroit College of Business   1988 — 1989
N/A, Executive Secretary

Denby High School   1984 — 1988
Diploma, General Studies

Experience
Oce Business Services  December 2010 - June 2012
STi Prepaid LLC  October 2008 - December 2010
Footstar  August 2004 - September 2008
Prudential  2003 - 2004
TeamStaff  2002 - 2003

Skills
Tax Audits, Tax, Corporate Tax, Tax Research, Sales Tax, Tax Preparation, State Taxation, State Compliance, Regulatory Affairs, Auditing

Education
Golden Gate University   2006 — 2012
MST

Rider University   1988 — 1992
Bachelors of Science

Experience
Roger garments LLC   November 2014 - Present
Cotton Citizen   June 2013 - March 2014
Bloomingdale's  November 2012 - June 2013
Young & Boss   November 2011 - August 2012
Crooks and Castles  2011 - 2011
Oce Business Services  June 2008 - June 2010

Skills
Adobe Creative Suite, Photoshop, Illustrator, Microsoft Office, Fashion, Web PDM, Trend Research, Fashion Design, Trend Analysis

Education
Fashion Institute of Design & Merchandising   2010 — 2011
AA, Merchandise Product Development

Santa Monica College   2009 — 2010
AA, Liberal Arts

Experience
VWR  June 2015 - Present
Canon Business Process Services, Inc.   October 2011 - June 2015
Oce Business Services  April 2011 - October 2011
Shore Home Care, Division of Shore Health Systems   September 2009 - April 2011
Created by K, LLC   August 2008 - December 2009
Corporate Express  December 2000 - August 2004
Corporate Express  August 2000 - December 2000

Skills
Process Improvement, Business Analysis, Customer Relations, Account Management, Strategic Planning, Customer Service, Management, Marketing, Training, Team Building, Troubleshooting, Operations Management, Analysis, CRM, Sales Operations, Salesforce.com, Vendor Management, Customer Satisfaction, Access, Healthcare, Sales, Integration

Education
Villanova University   2012 — 2016
Bachelor of Science (BS), Information Systems

Delaware County Community College   2000 — 2003
Associates, Business Administration

Experience
Global Computer Systems  December 2013 - Present
Mattituck Cutchogue School District   July 2012 - September 2013
HB Communications, Inc   November 2007 - July 2012
St. Vincent's College   July 2009 - April 2010
CooperSurgical Inc  May 2007 - November 2007
Pitney Bowes  August 2005 - May 2007
Alcone Marketing Group  April 2005 - June 2005
National Shooting Sports Foundation  January 2005 - March 2005
Ann Taylor  December 2004 - January 2005
Oce Business Services  January 2004 - November 2004

Skills
Troubleshooting, Windows XP, Computer Hardware, Active Directory, Technical Support, Cisco Technologies, Servers, Microsoft Exchange, VPN, Security, Software Installation, Networking, Hardware, TCP/IP, Windows, VMWare, VMWare View

Education
Roger Williams University   1998 — 2003

Gateway Community College

Community College of Rhode Island

Katherine Gibbs
Graphic Design

Roger Williams University
Bachelor of Science, Computer Information Systems

Experience
SSA & Company  February 2009 - Present
Oce Business Services  January 2008 - November 2008
Aon Risk Solutions  2006 - 2007

Skills
Accounting, QuickBooks, Financial Analysis, Business Analysis, Microsoft Excel, Data Analysis, Business Process..., Auditing, Management Consulting, Strategic Planning, Business Strategy, Salesforce.com, Deltek, ADP Payroll, Payroll Taxes, Payroll Administration

Education
Baruch College, City University of New York (CUNY)   2007 — 2009
MS, Accounting

Monroe College-New Rochelle   2003 — 2006
BS, Accounting, minor in Marketing

Immaculate Conception High School   1996 — 2003

Experience
GroupM  September 2012 - Present
Oce Business Services  November 2007 - July 2012
Highland Partners  2001 - 2007
AKA.com   January 1997 - December 2000
WarnerVision Entertainment   November 1990 - January 1997
CBS Corporation  1987 - 1990

Skills
Employee Relations, Human Resources, Talent Acquisition, Applicant Tracking..., Onboarding, Talent Management, Recruiting, Management, Leadership, Sourcing, Interviews, Performance Management, College Recruiting, Start-ups, Leadership Development, Temporary Placement, Outsourcing, Coaching, Employee Engagement, Screening, Consulting, Technical Recruiting, New Hire Orientations, Employee Benefits

Education
Fordham University   1991 — 1995
BA, Media Studies

Experience
Freelance Videographer/Editor/Photographer   October 2010 - Present
SiriusXM Radio  August 2010 - Present
Sirius XM Radio Inc.  July 2010 - December 2010
SiriusXM Radio  July 2010 - December 2010
XM Satellite Radio  February 2009 - July 2010
XM Satellite Radio  January 2009 - July 2010
The History Of Hip hop   2009 - 2009
Oce Business Services  December 2003 - December 2006
WPFW Radio Station   May 2003 - July 2003
George Washington University  May 2001 - August 2001

Skills
Microsoft Office, Adobe Creative Suite, Dalet, Counterpoint, EM7, BMC Remedy, Remedy Ticketing System, PowerPoint, Audio Engineering, Recording, Broadcast, Social Networking, Sound, Radio, Music, Pro Tools, Multimedia, Social Media, Management, Voice Over, Music Production, Entertainment, Video Production, Video Editing, Editing

Education
Full Sail University   2010 — 2011
Masters, Entertainment Business

Howard University   1997 — 2003
Bachelor's Degree, Anthropology

Howard University   1997 — 2003
School of Arts; Bachelors of Science, and; Anthropology; Communications

Full Sail University
M.S

Experience
Better Systems Corp   September 2010 - Present
Primus Early Learning Center   December 2006 - Present
Oce Business Services  2012 - 2012
sadie g mays health and rehab   March 2003 - April 2004

Education
Bellevue University   2011 — 2014
BAC, Education

Bellevue University   2012 — 2013
Human Resources Management and Services

Experience
Crawford Technologies  December 2012 - Present
MField Consulting   July 2012 - Present
Oce Business Services  October 2009 - June 2012
Oce Business Services  2003 - October 2009
Pitney Bowes  1978 - 2003
University of Pittsburgh  1976 - 1978

Skills
Product Management, Product Marketing, Product Development, Sales Engineering, Marketing Management, New Business Development, Strategic Partnerships, Professional Services, Management Consulting, Program Management, Project Management, Systems Analysis, Technology Needs..., Value Propositions, Business Process..., Information Governance, Records Management, eDiscovery, Document Management, Document Imaging, IT Services, Managed Print Services, Digital Mailbox /..., Automated Document..., Print Production Process, Print Output Management, Postal Affairs, Mailing Systems and..., Shipping Systems, B2B Marketing, Enterprise Content..., Enterprise Solution..., Value Based Selling, Vertical Marketing, Management, Salesforce.com, Business Process, Solution Selling, SaaS, IT Service Management, Process Improvement, Strategy, B2B, Enterprise Software, Litigation Support, CRM, Cross-functional Team..., Outsourcing, Cloud Computing, Demand Generation

Education
University of Maine   1973 — 1976
Ph.D., Solid State Physics

Cornell University   1969 — 1973
B.S., Engineering Physics

Experience
Advanced Windshield Repair   Loan OfficerLeader One FinancialFebruary 2009 - August 2009
Oce Business Services  April 2006 - May 2007

Education
Baker University   2007 — 2009
Bachelors, Business Administration

Johnson County Community College   2005 — 2007
Associates, Business Administration

Experience
Deloitte  April 2006 - Present
Deloitte Services LP  2006 - Present
Oce Business Services  1997 - 2004

Education
Fullerton College   1986 — 1989

Experience
Consumer Reports  July 2008 - Present
SunGard Kiodex  July 2006 - June 2008
Oce Business Services  July 2005 - July 2006
VNU Business Media  June 2003 - July 2005

Skills
Email Marketing, Digital Marketing, Direct Marketing, Online Marketing, Social Media Marketing, Lead Generation, Customer Acquisition, Integrated Marketing, SEO, Advertising, Direct Mail, Marketing, Management, Online Advertising, Social Media, Digital Media

Education
City University of New York-Baruch College - Zicklin School of Business   2006 — 2009
MBA, Marketing and Information Systems Concentration

The College of New Jersey   1999 — 2003
BS, Marketing

Experience
Monosol Rx, LLC  May 2012 - Present
Oce Business Services  November 2011 - April 2012
JJH Consulting   January 2011 - November 2011
Hewlett-Packard  November 2008 - January 2011
Hewlett-Packard Financial Services  August 2000 - November 2008
CIT  1992 - 2000
Willis Corroon Group   1990 - 1992
Continental Insurance  1986 - 1990
Chemical Bank  1980 - 1986

Skills
Executive Compensation, Talent Acquisition, Organizational..., Talent Management, Strategy, Personnel Management, Executive Pay, Human Resources, Deferred Compensation, Mergers & Acquisitions

Education
Dickinson College
BA, Political Science

Monmouth University
MBA, Management

New York Law School
JD, Law

Experience
Domo  December 2012 - Present
Overstock.com  May 2008 - December 2012
OCE Business Services  July 2007 - May 2008
Oracle  2006 - 2007
StoresOnline  June 2004 - July 2006
Relizon, Inc.   December 2002 - June 2004

Skills
Business Intelligence, Data Warehousing, Teradata, Enterprise Software, Microstrategy, Data Modeling, ETL, Data Integration, Oracle Fusion Middleware, Analytics, SaaS, SQL, Business Objects, Database Design, Databases, CRM, Cloud Computing, Big Data, Oracle Applications, Business Analysis, Database Marketing, E-commerce, Oracle E-Business Suite, Data Mining, Oracle, Microsoft SQL Server, Perl, Relational Databases, Software Development, Data Warehouse..., Subversion, Unix, MySQL, Linux, Siebel, Agile Methodologies, SDLC, Software Documentation, SSIS, Management

Education
University of Utah - David Eccles School of Business   2005 — 2007
Masters of Business Administration, Business

Brigham Young University   1995 — 2001
Bachelor of Computer Science, Computer Software Engineering

Experience
Oce Business Services  November 2003 - Present
Domino Amjet Inc.  July 2002 - November 2003
Oce North America Inc.  July 1996 - July 2002

Education
Baylor University   1990 — 1994

Experience
Advanced Technology Services  June 2012 - Present
Advanced Technology Services  2010 - June 2012
Advanced Technology Services  2006 - 2010
Oce Business Services  2001 - 2006
Norrell  1998 - 1999

Skills
Continuous Improvement, Employee Relations, Onboarding, Talent Acquisition, Personnel Management, Manufacturing, Sourcing, Employee Engagement, Recruiting, HRIS, HR Policies, Taleo, Workforce Planning, Performance Management, New Hire Orientations, College Recruiting, Human Resources, Talent Management, Applicant Tracking..., Benefits Administration, Deferred Compensation

Education
Elmhurst College   1994 — 1998
B.S., Business Administration and Management, General

Experience
Xerox  February 2001 - Present
Ricoh Americas Corporation  April 1998 - February 2001
Oce Business Services  January 1988 - April 1998

Skills
Solution Selling, Problem Solving, Business, Strategic Planning, Outsourcing, Restructuring, Account Management, Managed Print Services, Sales Process, Managed Services, Cloud Computing, Enterprise Software, B2B, Coaching, Sales, Management, New Business Development, Direct Sales, Product Marketing, Selling, Cross-functional Team..., CRM, Leadership, Salesforce.com, Professional Services, SaaS, Sales Operations, Pre-sales, IT Service Management, Product Management, Business Intelligence, Document Imaging, Strategy, Start-ups, Software Industry, Document Management, Team Leadership, Partner Management, Complex Sales, Business Alliances, Sales Management, Channel Partners, Marketing, Business Development, Major Accounts, Cold Calling, Key Account Management, Go-to-market Strategy, P&L Management, Strategic Partnerships

Education
Embry-Riddle Aeronautical University   1972 — 1976
Aeronautical Science

Embry-Riddle Aeronautical University   1972 — 1976

Experience
HP Enterprise Security Services  January 2014 - Present
Oce Business Services  February 2011 - Present
Flexpress   2008 - October 2012
Flexpress   2009 - 2010
Flexpress   2008 - 2010
EDS, an HP Company  2000 - 2009
Xerox  May 2000 - October 2008

Skills
Collateral, Project Planning, Customer Service, Proposal Writing, Direct Mail, RFP, Program Management, Outsourcing, Management, Marketing Strategy, Marketing Communications, Project Management, Social Media, Wide Format Printing, Marketing, Process Scheduler, Vendor Management, Process Improvement, Advertising, InDesign, Account Management, Adobe Creative Suite, Business Process..., Cross-functional Team..., Email Marketing, Leadership, Print Management, Team Leadership, Business Development, Team Building, Negotiation, Variable Data Printing, Change Management, Illustrator, Photoshop, Adobe Acrobat, Sales, CRM, Offset Printing, Strategic Planning, Service Delivery, Budgets, New Business Development, QuarkXPress, Graphic Design, Microsoft Office, Pre-press, Digital Printing, Graphics, Contract Management

Education
Adamson University   1981 — 1985
BS, Chemical Engineer

Crusaders Academy
Bachelor of Science (BS), Chemical Engineering

Experience
Crest Foodservice Equipment   2008 - Present
Averett University  2001 - Present
Oce Business Services  2003 - 2008
Capital One  1999 - 2003

Skills
Operations Management, Team Building, Budgets, Leadership, Sales, Customer Service, Strategic Planning, Sales Management, Inventory Management, Contract Negotiation, Recruiting, Marketing Strategy, Forecasting, Coaching, New Business Development, Management, Account Management, Team Leadership

Education
Averett University   1995 — 1997
MBA, Business Administration, Management and Operations

Virginia Polytechnic Institute and State University   1986 — 1990
BS, Marketing Management

Manchester Hight School   1982 — 1986

Experience
RVM, Inc  October 2009 - Present
Oce Business Services  April 2007 - March 2009
Planet Data Solutions  April 2005 - February 2007
Daticon  November 2001 - April 2005

Skills
Litigation Support, Document Review, Document Management, Litigation, Adobe Acrobat, Intellectual Property, Computer Forensics, Legal Assistance, HR Policies, Management, Records Management, Database Administration, Databases, Visio, SharePoint, Access

Education
Eastern Connecticut State University   2000 — 2001
BS, Computer Science

Experience
Sears Holdings  Store ManagerCVS2005 - 2008
Rite Aid  2002 - 2005
Oce Business Services  2000 - 2002
Pitney Bowes Management Services  1998 - 2000
Meyers Research Center  1997 - 1998
Audits & Surveys Worldwide  1995 - 1997

Education
College of Mount Saint Vincent   1991 — 1994
BA, Business & Psychology

Experience
American Express Business Travel  November 2006 - May 2009
Oce Business Services  August 2002 - November 2006

Skills
Airlines, Customer Satisfaction, Customer Service, Employee Training, Hotels, Leadership, Management, Software Documentation, Teamwork, Operations Management, Process Scheduler

Education
Arizona State University   1992 — 1995
Liberal Arts, Political Philosophy and International relations

Phoenix College   1988 — 1992
Political Science, International Relations and Diplomacy

Experience
HSF Affiliates LLC, a Berkshire Hathaway affiliate   January 2013 - Present
HSF Affiliates LLC, a Berkshire Hathaway affiliate   January 2010 - December 2012
Oce Business Services  March 2008 - January 2010
Oce Business Services  January 2007 - March 2008

Skills
Process Improvement, Contract Negotiation, Management, Contract Management, Team Building

Education
University California - Irvine   2010 — 2011
Paralegal Certificate, Legal Assistant/Paralegal

Chapman University, The George L. Argyros School of Business and Economics   2002 — 2004
B.S., Business

Experience
Sutherland Asbill & Brennan LLP  November 2010 - Present
Sutherland Asbill & Brennan LLP  December 2005 - November 2010
Oce Business Services  May 2003 - December 2005

Skills
Outlook, Microsoft Office, Excel, PowerPoint, Administrative Support, Access, Typing, Budgeting, Adobe Acrobat, File Management, Floor Plans, Security Management, Travel Planning, Legal Writing, Administrative..., Microsoft Excel, Process Scheduler, Event Planning

Education
Georgia Perimeter College

Experience
Sokolove Law LLC  October 2013 - Present
SuperShag Dance Studio   May 2012 - Present
The Compass Group Inc  April 2010 - December 2014
Brandeis University  August 2012 - May 2013
Oce Business Services  January 2010 - April 2013
Young Judaea  2008 - 2008

Skills
Microsoft Office, Microsoft Word, Spanish, PowerPoint, Photoshop, Event Planning, Microsoft Excel, Social Media, Mac, Customer Service, Social Networking, Facebook, Research, Adobe Creative Suite, Editing, Public Speaking, Blogging

Education
Brandeis University   2012 — 2013
Post-Baccalaureate Certificate, Fine and Studio Arts

Brandeis University   2008 — 2012
Bachelor of Arts (BA), Fine and Studio Arts

Saint John's School of Puerto Rico   1995 — 2007

Experience
Mason Dixon Intermodal, Inc.   September 2011 - Present
IKON Office Solutions  November 2010 - September 2011
Oce Business Services  November 2007 - November 2010

Skills
•Programs with..., Customer Satisfaction, Vendor Management, Customer Service, Process Improvement, Customer Retention, Data Entry, Telephone Skills, Account Management, Team Leadership, Management, Outlook, Microsoft Office, Team Building, Software Documentation

Education
Franklin University   2006 — 2010
Bacholors of Science, Business Administration Minor: Human Resource Management, 3.5

Bowling Green State University   2005 — 2006

Experience
The University of Kansas Hospital  September 2014 - Present
Grantham University  January 2014 - September 2014
Federal Reserve Bank of Kansas City  September 2011 - January 2014
Federal Reserve Bank of Kansas City  September 2006 - September 2011
Missouri Quality Award   2009 - August 2011
Blackwell Sanders  February 2005 - September 2006
Oce Business Services  2003 - 2005
Armed Forces Insurance  2002 - 2003
United States Marine Corps  September 1997 - November 2001

Skills
Customer Service, Management, Business Intelligence, Project Management, Data Analysis, Analysis, Strategic Planning, Access, Budgets, Business Analysis, CRM, Contract Negotiation, Data Warehousing, Leadership, Management Consulting, Microsoft SQL Server, Policy, Program Management, Project Planning, SQL

Education
Baker College Center for Graduate Studies
MBA

Thomas Edison State College
BSAST

University of Michigan - Stephen M. Ross School of Business

Experience
Borough Of Munhall   August 2013 - Present
Rothman Gordon  October 2010 - Present
Oce Business Services  October 2010 - Present
Carol Harris Staffing, LLC  August 2013 - January 2014
Costco Wholesale  February 2007 - December 2008

Skills
Customer Service, Microsoft Office, Microsoft Excel, Inventory Management, Sales, Operations Management, Fax, Filing, Pricing, Data Entry, File Management, Telephone Skills, Administrative..., Receptionist Duties, Warehousing, Copying, Telecommunications, Cross-functional Team..., Records Management, Clerical Skills, Logistics

Education
Duquesne University   1995 — 1999
Liberal Arts

Experience
Williams Lea  October 2014 - Present
Fish & Richardson P.C.   January 2013 - October 2014
Oce Business Services  September 2012 - December 2012
Merrill Corporation  January 2012 - September 2012
Arbella Insurance Group  July 2006 - May 2011

Skills
Records Management, FileSurf, Record Storage, Document Processing, Autonomy iManage, ARMA, ProLaw, Document Retrieval, Elite, Legal Key

Education
Eastern Nazarene College   2007 — 2009
Master's degree, Organizational Leadership

Eastern Nazarene College   1995 — 1998
Bachelor's degree, Communication, General

Experience
Oce Business Services  November 2011 - Present
Secure Watch24   September 2008 - April 2011
Oxygen Media  August 2001 - March 2008
The New York Times  September 1997 - June 2001
National League for Nursing  June 1991 - June 1996

Skills
Financials Statements, Cash Flow Management, General Ledger..., Infinium/AS400 Software

Education
Baruch College
BBA, Accounting

York University
BA, Economics

Experience
Oce Business Services  February 2011 - Present
Microtel Inn and Suites  May 2010 - February 2011

Skills
Microsoft Office, Microsoft Works, Microsoft Excel

Education
The University of Georgia   2005 — 2008
Bachelor of Science, Biology

Columbus State University   2003 — 2005
Bachelor of Science, Biology

Experience
Oce Business Services  May 2010 - Present
Oce Business Services  May 2010 - Present

Education
Glendale Community College   2010 — 2012

Experience
CSC  December 2012 - Present
Staples  May 2011 - Present
The Sports Authority  September 2010 - May 2011
Oce Business Services  January 2009 - September 2010

Skills
Strong Leadership Skills, Records Organization &..., Teambuilding & Staff..., Problem Solving, Customer Service, Data Entry, Spreadsheets &..., Excellent Communiction...

Education
Delaware State University   2003 — 2005

Pruden Center of Technology
CERTIFICATION, PC REPAIR

Experience
n/a freelance  October 2011 - Present
Oce Business Services  June 2007 - September 2011
SHERATON BAL HARBOUR  March 2003 - May 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Windows 7, Network + Certified, System Administration, Sales, Software Installation, Computer Hardware, Troubleshooting, Training, Software Documentation, HTML

Education
New Horizons   2012 — 2013
Network+, Information Technology

New Horizons   2012 — 2013
Windows 7 Configuration, Information Technology

ATI Career Training Center-Miami   2011 — 2012
Electronic Service Tech., Electronic Service Tech.

Sunset Senior High School   1994 — 1996
Diploma, General Studies

Experience
Oce/ Canon   January 2010 - July 2013
FedEx Office  December 2007 - January 2010
Oce Business Services  April 2003 - December 2007

Skills
Program Management..., Six Sigma Certified, Account Management, Salesforce.com, Sales Process, Customer Service, Digital Printing, Print Management, Sales, Customer Satisfaction, Cold Calling, Direct Sales, B2B, Solution Selling

Education
College of Southern Maryland   2011 — 2012
Associate's degree, Information Technology

Lincoln Technical Institue-Maryland   2002 — 2003
Help Desk Certificate, Information Technology

Experience
United States Postal Service  April 2013 - Present
Goochie Brothers   February 2012 - April 2013
Oce Business Services  March 2009 - February 2012

Skills
Access, Data Entry, Management, Public Relations, Government, Social Media, Customer Satisfaction, Microsoft Excel, Training

Education
Atlantic Cape Community College   2006 — 2011
Business Administration and Management, General

Atlantic City High School   2002 — 2006
General Studies