UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
UnitedHealth Group August 2015 - Present
Transcript Pharmacy, Inc. January 2007 - August 2015
AmerisourceBergen--Besse Medical Division July 2003 - December 2006
GE Healthcare May 1997 - April 1999
Spectrum Multi-Media, Inc. June 1996 - March 1997
W.S. Smith Company April 1994 - May 1996
Skills
Customer Satisfaction, Pharmaceutical Industry, Managed Care, New Business Development, Strategic Planning, Pharmaceutical Sales, Pharmacy, Medicare Part D, Customer Service, Sales Effectiveness, Cold Calling, Call Centers, Account Management, Pharmacy Benefit..., Marketing, Consultative Selling..., Gastroenterology, Selling, Rheumatology, Infectious Diseases, Buy, Sales, Consultative Selling
Education
Western Michigan University 1993 — 1995
B.S., Family Studies
Michigan State University 1991 — 1993
English/Language Arts Teacher Education
StricklyBussiness January 2011 - Present
United Collections Bureau January 2008 - January 2011
UnitedHealth Group January 2008 - February 2010
Skills
Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Microsoft Office, Email, Marketing Strategy, Social Media Marketing, Events, Marketing, Editing, Social Networking, PowerPoint, Microsoft Word, Time Management, Social Media, Event Management, Advertising, Photography, Creative Writing, Leadership, Teamwork, Event Planning, Training, Graphic Design, Illustrator, Coaching, Press Releases, InDesign, Customer Satisfaction, Inventory Management, Web Design, Microsoft Excel
Education
Miami International University of Art and Design 2013 — 2015
Bachelor's degree, Audio and Video Production
Nova High School 2001 — 2005
High school Diploma
Optum January 2011 - Present
Optum November 2008 - December 2010
UnitedHealth Group January 2003 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Strategy
Education
Miami University 1995 — 1999
Bachelor of Science, Finance, General
UnitedHealth Group August 2010 - April 2014
Coventry Health Care, an Aetna Company April 2004 - June 2010
Skills
Insurance, Marketing, Medicare, Employee Benefits, Strategic Planning, Disability Insurance
Education
Miami Dade College 1984 — 1986
Associates in Arts, Business Administration
UnitedHealth Group October 2014 - Present
Cvs/Caremark 2000 - 2014
Senior care pharmacy 1999 - 2000
Eckerd pharmacy 1997 - 1999
Skills
Pharmacy Technicians, Hospital Pharmacy, Pharmacy Education, Patient Safety, Mail Order Pharmacy, Medical Terminology, Pharmacy, Compounding, Medication Therapy..., Pharmacy Benefit..., Community Pharmacy, Medicare Part D, Prescription, Pharmacy Automation, Pharmacy Practice, Healthcare, Customer Service, Pharmaceutical Industry
Education
Miami Dade College 2013 — 2014
UnitedHealth Group September 2013 - Present
South Miami Pharmacy January 2012 - August 2013
CVS Pharmacy May 2007 - November 2011
Skills
Pharmacy, Clinical Pharmacy, Healthcare, Pharmacists, Medication Therapy..., Pharmacy Automation, Managed Care, Clinical Research, Hospitals, Community Pharmacy, Pharmacy Benefit..., Patient Counseling, Pharmacy Practice, Medicare Part D, Compounding, Patient Education, Pharmacology, Clinical Pharmacology, Pharmaceutical Industry, Diabetes, IVF
Education
Miami Dade College
Coral Reef Senior High
Criminal Justice/Law Enforcement Administration
Carrollton School of the Sacred Heart
3rd Grade-8th Grade
UnitedHealth Group July 2013 - Present
Brickell Honda December 2012 - July 2013
AT&T Mobile Tel August 2008 - November 2012
Skills
Bilingual, Handy, Microsoft Office, A+ Certified..., Troubleshooting, Customer Service, Invoicing, Sales, Marketing, Program Management, Payroll, Sales Operations, Customer Retention, Hardware, Call Centers, Customer Satisfaction, Telephone Skills, Data Entry, Team Leadership
Education
Miami Dade College 2008 — 2012
Associates in Science Degree, Music Business
UnitedHealth Group February 2013 - Present
My Home Doctor March 2012 - February 2013
Neighborhood Home Health Services, Inc. March 2012 - April 2012
Miami Children's Hospital December 2010 - April 2012
BCA Financial Services December 2005 - May 2006
Skills
•Patient and Family..., •Patient Assessment,..., •JCAHO standards..., •Medication..., •Patient Advocacy, •Quality Care, •Practicing Safety..., Medicare and Medicaid..., Investigation of..., Quality Investigations, Healthcare, Medicaid, Nursing, Utilization Management, ACLS, Acute Care, BLS, EMR, HIPAA, Healthcare Management, Hospitals, Medical Terminology, Medication..., Patient Advocacy, Patient Safety, Quality Improvement
Education
Nova Southeastern University 2014 — 2016
Master's degree, Health Law
Nova Southeastern University 2009 — 2011
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Miami Dade College 2005 — 2008
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
UnitedHealth Group September 2013 - Present
Missouri Foot and Ankle October 2012 - April 2013
KC Medical Personnel July 2012 - October 2012
Skills
Microsoft Office, Microsoft Excel, SharePoint, RightFax, Centricity, EMRs, EMR Training, Data Analysis, Financial Analysis, Financial Reporting, Healthcare Management, Healthcare Information..., Electronic Payment..., Electronic Funds..., Customer Service, Management, Supervising, Healthcare Consulting, IRIS, Mysis, GIMP
Education
MidAmerica Nazarene University 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Hourglass Management January 2011 - Present
Flexco Fleet Services January 2011 - Present
IFS Innovative Funding Services LLC January 2011 - Present
Young Philanthropists Foundation March 2014 - Present
Hourglass Management January 2009 - December 2010
Flexco Fleet Services January 2009 - December 2010
Univers Workplace Benefits April 2007 - December 2008
UnitedHealth Group May 2004 - April 2007
Unum October 2001 - May 2004
Skills
Leadership, Account Management, Vehicles, Strategy, Business Development, Fleet Management, Purchasing, Sales, Management, Budgets, Marketing, Customer Service, Process Improvement, Employee Benefits
Education
Miami University 1997 — 2001
Bachelor of Science in Business, Marketing, Management Information Systems
Worthington Kilbourne High School 1993 — 1997
UnitedHealth Group
Skills
Project Management, Program Management, Leadership
Education
Michigan State University 1973 — 1977
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Prestige Resorts & Destinations August 2014 - Present
Land O'Lakes February 2014 - July 2014
UnitedHealth Group April 2012 - February 2014
American Medical Systems April 2010 - April 2012
Kroll Ontrack August 2008 - April 2010
Medtronic June 2001 - January 2007
3M June 1994 - June 2001
Carlson Marketing Group August 1988 - June 1994
Skills
Event Planning, Event Management, Meeting Planning, Training & Development, People Management, Event Marketing, Expense Budget..., Corporate Events, Trade Shows, Management, Marketing, Hospitality, Strategy, Nonprofits, Employee Training, Public Speaking, Training, Contract Negotiation, Marketing Communications, Budgets, Customer Service, Social Networking, Account Management, Leadership, Marketing Strategy, Leadership Development, Social Media Marketing, Fundraising
Education
Miami University 1984 — 1987
BS, Marketing
UnitedHealth Group July 2015 - Present
Millicom November 2013 - June 2015
BlackBerry November 2009 - October 2013
U.S. Chamber of Commerce 2005 - 2009
C-Level Solutions 2003 - 2005
Group of Fifty (G-50) 2000 - 2003
Academy for Educational Development 1999 - 2000
The Newmarket Company 1999 - 2000
Inter-American Dialogue 1997 - 1999
Americas Society/Council of the Americas 1997 - 1997
Skills
Government, Research, Management, Latin America, Strategic Partnerships, Telecommunications..., Program Management, Lobbying, International Relations, Business Development, Corporate Communications, Public Relations, Business Strategy, Public Policy, Strategic Communications, Policy Analysis, Strategy, Strategic Planning
Education
Ohio University 1995 — 1997
Master of Arts (MA), International Affairs, Latin American Studies Program, 3.97
Miami University 1988 — 1992
Bachelor of Arts (BA), International Studies
FrontierMEDEX October 2013 - Present
UnitedHealth Group January 2013 - Present
OptumHealth February 2011 - January 2013
Northwest Airlines 2008 - 2010
Northwest Airlines December 2006 - July 2008
Northwest Airlines June 2003 - November 2006
Northwest Airlines June 2002 - May 2003
Northwest Airlines September 1999 - May 2002
Northwest Airlines August 1998 - August 1999
Northwest Airlines August 1997 - July 1998
Education
Northwestern University - Kellogg School of Management 1995 — 1997
Masters, Management
Miami University 1985 — 1989
Bachelors Degree, Business Administration
HUB International May 2011 - Present
Northwestern Mutual March 2005 - May 2011
TeleTech January 2003 - April 2004
AT&T Broadband March 2001 - January 2003
UnitedHealth Group August 1979 - March 2001
Skills
Employee Benefits...
Education
Metropolitan State University of Denver 1996 — 1999
Studies in Computer Information Systems & Management
Genworth Financial August 2008 - Present
UnitedHealth Group 2010 - 2014
RGI Publications December 2003 - August 2008
Skills
Long-term Care, Long Term Care Insurance, Retirement Planning, Fixed Annuities, Sales Management, Life Insurance, Strategic Planning, Marketing, Customer Service, Estate Planning, Leadership, Customer Retention, Team Building, Financial Analysis, Small Business, Account Management, Disability Insurance, Term Life Insurance, Retirement, Public Speaking, Health Insurance
Education
MidAmerica Nazarene University 1989 — 1992
BA of Management & Human Relations, Management & Human Relations, 4.0
Pittsburg State University 1965 — 1969
Business and Automotive Technology, 3.2
UnitedHealth Group December 2013 - Present
Memorial hospital rhode island January 2013 - November 2013
Lifetime medical May 2012 - December 2012
Care New England February 2009 - February 2012
Ketchikan General Hospital August 2006 - August 2007
Skills
Hospitals, Inpatient, Healthcare, Healthcare Management, Critical Care, Acute Care, Home Care, BLS, Patient Safety, ACLS, Healthcare Information..., ICU, HIPAA, Clinical Research
Education
University of Phoenix 2001 — 2003
Bachelor's degree, Registered Nursing/Registered Nurse
Miami Dade College 1991 — 1993
Associate of Science (A.S.), Registered Nursing/Registered Nurse
CorVel Corporation January 2011 - Present
Luxottica Retail 2009 - 2010
UnitedHealth Group 2002 - 2008
CompFirst 2000 - 2002
SunTrust Investment Services 1996 - 2000
Skills
Health Insurance, Insurance, Account Management, Managed Care, Employee Benefits, Salesforce.com, New Business Development, Sales, CRM, Networking, Disability Insurance, Strategic Planning, Sales Operations, Leadership, Human Resources, Cross-functional Team..., Management, Healthcare, Sales Management, Cold Calling, Workers Compensation, Sales Process, Finance, Program Management, Marketing, Selling
Education
Middle Tennessee State University 1994 — 1996
Bachelor of Science, Business Administration, Finance Major
UnitedHealth Group October 2013 - Present
BeneSys, Inc. July 2013 - Present
ViSalus October 2010 - July 2013
Skills
Microsoft Excel, Software Documentation, Visio, Business Analysis, Access, Microsoft Office, Analysis, Quality Assurance, PowerPoint, Visual Basic, Process Improvement, SDLC, Vendor Management, Data Analysis, Microsoft SQL Server, Requirements Analysis, Databases, SQL
Education
Michigan State University 1987 — 1992
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
UnitedHealth Group August 2010 - Present
Allina Hospitals and Clinics 2005 - 2009
Fairview Health System 2001 - 2005
Skills
SQL Server, SharePoint, Requirements Analysis, Requirements Gathering, SQL, Business Analysis, Troubleshooting, Software Documentation, Databases, T-SQL, Visual Basic, Process Improvement, HTML, Windows Server, JavaScript, Windows, Disaster Recovery, Project Management, Computer Hardware, Microsoft SQL Server, HIPAA, Active Directory, Database Design, Praise & Worship, Crystal Reports, Fitness, Singing, Piano, Acting, Leadership
Education
MidAmerica Nazarene University 1990 — 1996
Bachelor of Arts, Church Music, Religion
UnitedHealth Group December 2014 - Present
City of Monroe, OH January 2010 - Present
The Meadows Health Care Center December 2012 - December 2014
Carington Health Systems - Provider Services, Inc July 2001 - December 2011
Skills
Healthcare, Healthcare Management, Wound Care, Nursing, Budgets, Long-term Care, Cpr Certified, Leadership, Medicaid, Clinical Research, Home Care, Medicare, Hospitals, Acute Care, Patient Advocacy, BLS, Managed Care, Quality Improvement, Physician Relations, EMR, Patient Safety, Elder Care, Medical/Surgical, Inpatient, Nursing Education, Disease Management, Healthcare Consulting, IV, Infection Control, JCAHO, Nursing Management, Palliative Care, Pediatrics, Medical-Surgical
Education
Miami University
Nursing
Anthem, Inc. June 2013 - Present
UnitedHealth Group July 2012 - 2013
UnitedHealth Group May 2010 - 2012
CIGNA Healthcare March 2008 - May 2010
Blue Cross Blue Shield of MA February 2006 - February 2008
DTE Energy November 2004 - January 2006
Skills
Data Analysis, Business Analysis, Analysis, Management Consulting, Access, Project Management, Healthcare Information..., Financial Analysis, Strategic Planning, Business Intelligence, Analytics, Health Insurance, Consulting, Program Management, Business Strategy, Cognos, Operations Management, Management, Leadership, Risk Management, Healthcare Analytics, Managed Care, Healthcare Industry, Team Building, Health Economics, Training, Business Process..., Informatics, Healthcare Consulting, Medicaid, Health Policy, Medicare
Education
Wayne State University 2004 — 2007
MBA, Finance & Management
Wayne State University School of Medicine
Graduate Certificate, Community Health Services & Research Evaluation
Michigan State University 1994 — 1998
BS, Physiology
UnitedHealth Group August 2013 - Present
Blue Cross Blue Shield of Kansas City February 2011 - August 2013
Blue Cross Blue Shield of Kansas City April 2004 - February 2011
City of Raymore, Missouri 2006 - 2010
Blue Cross Blue Shield of Kansas City April 2000 - April 2004
Skills
Medicare, Claim, Insurance, Healthcare, Business Analysis, Access, Health Insurance, Quality Assurance, SharePoint, Analysis, Program Management, Employee Benefits, HIPAA, Provider Relations, Visio, Medicaid, Management, Managed Care, Customer Service, Leadership, Healthcare Information..., Requirements Gathering, Software Documentation
Education
MidAmerica Nazarene University 2010 — 2011
BA, Management and Human Relations
UnitedHealth Group January 2015 - July 2015
Urban Science June 2012 - January 2015
Vertafore September 2011 - February 2012
GE Aviation May 2011 - August 2011
Brody Square Culinary Services August 2008 - May 2011
Skills
Web Development, JavaScript, C#, MVC, HTML 5, CSS, CSS3, Visual Studio, Agile Methodologies, TFS, Software Engineering, Git, Software Development, SASS, C++, Tortoise SVN, HTML
Education
Michigan State University 2008 — 2012
Bachelor, Computer Science and Engineering, 3.59
UnitedHealth Group March 2015 - Present
Alere Wellbeing December 2013 - Present
Pacific Interpreters 2004 - Present
Pacific Interpreters 2004 - June 2013
Belltown Community Center November 2013 - 2013
Baker, Bloomberg & Associates LLC 2013 - 2013
iSoftStone 2012 - 2012
Skills
Translation, Writing, Test Planning, Social Networking, Spanish, Training, Microsoft Office, Politics, Literature, English, Technical Writing, Management, Editing, Quality Assurance, Technical Translation, Linguistics, Public Speaking, Graphic Design, Creative Writing, Research, Testing, Intercultural..., Quality Center, Social Media, Public Relations, Interpreting, International Relations, Terminology, Web Design, Coordination, Proofreading, Photography, Foreign Languages, Localization, SDLC, Waterfall, Marketing, Multilingual, Test Cases, French, Copywriting, Teaching, PowerPoint, Microsoft Word, Language Teaching, Transcription, Simultaneous..., Medical Translation, Manuals, Internationalization
Education
Training at Alere 2013 — 2013
Quit Coach, Registration Specialist/QC I trainings, Cognitive Psychology
101qa-Isoftstone 2012 — 2013
Quality Assurance Tester/ Testing Engineering, Localization, QA Testing
QA-101 2012 — 2012
Software Test Engineer, Software Testing
The Samarya Center 2012 — 2012
Integrated Movement Therapy, Yoga Teacher Training/Yoga Therapy
Rainbow Kids Yoga course 2009 — 2009
Yoga for kids and families., Teacher training
The Art Institute of Seattle 2000 — 2002
Desktop Production, Graphic design, Print Production
Miami Dade College 1998 — 1999
Associates, Mass Communications/Political Science
HMB October 2014 - Present
UnitedHealth Group April 2011 - October 2014
SafeAuto Insurance Company January 2011 - April 2011
Centric Consulting November 2009 - December 2010
Robert Half Technology April 2009 - November 2009
TDCI June 2007 - February 2009
Sedgwick CMS April 2003 - June 2007
LifeCare Alliance May 2001 - October 2002
The Limited July 2000 - January 2001
Skills
C#, VB.NET, Microsoft SQL Server, ASP.NET, Visual Studio, JavaScript, Crystal Reports, Visual Basic, CSS, HTML, Data Warehousing, Databases, Software Development, WCF
Education
Miami University 1998 — 2002
Bashelors of Science, Systems Analysis
UnitedHealth Group September 2014 - Present
Kaiser Permanente May 2013 - July 2014
Kaiser Permanente April 2010 - May 2013
CIGNA Healthcare September 2008 - June 2009
Great-West Healthcare February 2003 - September 2008
Great-West Healthcare January 1998 - December 2003
Skills
Underwriting, Customer Service, Administration, Healthcare, Marketing Communications, Healthcare Compliance, Project Management, Proposal Management, Process Improvement, Program Management, Management, Proposal Writing, Marketing, Leadership, Change Management, Organizational..., Medical Compliance
Education
Pearson VUE 2009 — 2010
State of CO Insurance License, Insurance
Metropolitan State University of Denver 1993 — 1997
BA, Business Communications & Broadcasting
UnitedHealth Group June 2013 - Present
AIM Healthcare July 2005 - June 2013
AIM Healthcare Services, Inc 2005 - June 2013
Sprint September 1999 - March 2005
AmSouth Bank November 1997 - September 1999
Skills
IP Networking, Voip, Cisco, ACD, Active Directory, Avaya, Call Center, Call Centers, Cisco Call Manager, Cisco Technologies, Contact Centers, Disaster Recovery, IP, ITIL, IVR, Infrastructure, Integration, Management, Network Security, Program Management, Software Documentation, Technical Support, Team Leadership, Troubleshooting, Unified Communications, VMware, VPN, Vendor Management, Windows, Windows Server, Telephony, Wireless, Data Center, Network Administration, Networking, Telecommunications, SIP, Access, WAN, Network Architecture, Virtualization, Firewalls, Cloud Computing, Security, Servers, Visio, Wireless Networking, IT Management, Information Technology, IT Strategy
Education
Middle Tennessee State University 1995 — 2000
Information Systems
Davidson Academy 1982 — 1994
High School Diploma, Computer Science
symplr - Compliance + Credentialing for Healthcare December 2014 - Present
UnitedHealth Group July 2014 - December 2014
Fidelity National Information Services July 2013 - July 2014
Kroll August 2010 - July 2013
Kroll July 2006 - August 2010
Bass, Berry & Sims February 2005 - July 2006
LexisNexis July 1999 - March 2005
Skills
Operations Management, Background Checks, Employee Relations, Human Resources, Performance Management, Security Management, Recruiting, Policy, Personnel Management, Training, Employee Training, Process Improvement, Interviews, Leadership, Talent Acquisition, Onboarding, Team Building, Management, Customer Service
Education
Middle Tennessee State University 1997 — 2000
M.B.A., Human Resources
Artisan February 2013 - Present
Artisan January 2011 - Present
FHCN October 2008 - September 2010
C. News November 2005 - November 2008
UnitedHealth Group March 2004 - November 2005
U.S. Department of State November 2002 - December 2004
Skills
Recruiting, Talent Acquisition, Corporate Branding, Contract Recruitment, Hiring Employees, Graphic Design, Typography, Art Direction, Corporate Identity, Advertising, Creative Direction, User Experience, Web Design, Marketing, Strategic Design, Sourcing, Motion Graphics, Interactive Advertising, Branding & Identity, Creative Strategy, Sustainability, Interaction Design, Triple Bottom Line, Brand Development, Concept Development, Social Media, Packaging, Cretaive Services, New Media, E-commerce, Front-end Development
Education
Pratt Institute 2010 — 2012
M.P.S., Design Management
Miami International University of Art and Design 2005 — 2009
BA, Advertising
UnitedHealth Group January 2001 - Present
Bath & Body Works January 1995 - December 2001
Skills
Customer Service, Sales, Leadership, Microsoft Excel, Customer Satisfaction, Inventory Management, Outlook, Data Entry, Teamwork, Team Building
Education
Miami University-Middletown 1994 — 1997
Social Sciences
Middletown High School 1990 — 1994
UnitedHealth Group December 2014 - Present
Apex Systems May 2014 - December 2014
Ignite Social Media November 2011 - May 2014
Teacher's Discovery October 2011 - November 2011
Spartan Internet Consulting May 2009 - May 2011
International Studies and Programs, Michigan State University December 2007 - May 2009
Capital News Service August 2007 - May 2009
Skills
HTML 5, CSS, SASS, Responsive Design, Git, Scrum, WordPress, Node.js, PHP, MySQL, Tortoise SVN, jQuery, AJAX, Facebook API, HTML, Apache, Unity3D, Maya, Eclipse, LAMP, Web Applications, MVC, Soundtrack Pro, Ruby, Python, HTML + CSS, PSD to Wordpress, Torque Game Engine, JavaScript, SEO, Web Development, XHTML, Web Design, HTML5, Front-end, Adobe CQ, Adobe Experience...
Education
Michigan State University 2004 — 2009
Bachelor's Degree, Telecommunications, Digital Media and Technology, Game Design and Development
Independence Blue Cross July 2012 - Present
McGohan Brabender January 2008 - January 2012
Destiny Health April 2007 - January 2008
UnitedHealth Group February 2002 - April 2006
UnitedHealth Group August 2000 - February 2002
UnitedHealth Group January 2000 - August 2000
UnitedHealth Group September 1998 - January 2000
UnitedHealth Group February 1994 - September 1998
HealthPlus of Michigan July 1989 - February 1994
Skills
Health Insurance, Employee Benefits, Insurance, Medicare, Managed Care, New Business Development, Account Management, Healthcare, Strategic Planning, Sales, Brokers, Customer Service, Marketing Strategy, Cold Calling, Team Building, Marketing, Executive Management, Sales Management
Education
Michigan State University
Bachelor's Degree, Marketing/Marketing Management, General
UnitedHealth Group February 2014 - Present
US Review of Books November 2010 - Present
Beacon Partners July 2013 - February 2014
TriZetto Corporation March 2013 - July 2013
Great-West Financial December 2011 - March 2013
TUSK Magazine Denver January 2010 - January 2011
Rangeview Library District January 2005 - December 2009
Skills
Creative Writing, Technical Writing, Editing, Library, Books, Publications, Public Speaking, Press Releases, Copywriting, Community Outreach, Proofreading, Publishing, Content Management, Newsletters, Proposal Writing, Fiction Writing
Education
Spalding University 2009 — 2011
Master of Fine Arts, Writing
Metropolitan State College of Denver 1993 — 1998
Bachelor of Arts, History
UnitedHealth Group April 2015 - Present
Sylint Group December 2013 - April 2015
Nissan North America April 2013 - December 2013
Nissan North America November 2010 - April 2013
Nissan North America May 2008 - November 2010
LexisNexis February 2007 - May 2008
Tennessee Small Business Development Center October 2005 - January 2007
Skills
eDiscovery, Security, Information Technology, Project Management, EnCase, Active Directory, Microsoft SQL Server, Network Security, Vendor Management, Customer Service, Discovery Attender, Business Analysis, Disaster Recovery, Process Improvement, GFI, Password Recovery, Litigation Support, Databases, SharePoint, SDLC, Team Building, EnCE, Bit9, VMware Server, Investment Advisory..., Consulting, Legal Hold, ArcSight, McAfee Antivirus, Symantec Endpoint..., Malware Analysis, Encryption Software, Multi-factor..., Networking, Servers, Business Intelligence, Data Center, Information Security
Education
Middle Tennessee State University 2002 — 2006
BBA, Information Systems
UnitedHealth Group July 2012 - Present
Preferred Care Partners July 2012 - Present
Skills
Healthcare, Microsoft Office, Marketing, Advertising, Outlook, Strategic Planning, Event Planning, Medicare, Managed Care, Event Management, Newsletters, Digital Marketing, Marketing Strategy, Social Media, Project Management
Education
Miami Dade College 2011 — 2017
Master of Arts (M.A.), Psychology
Multiple Clients / Freelance Self Employment November 2010 - Present
UnitedHealth Group September 2011 - December 2011
Data Recognition Corporation May 2010 - October 2010
Future World Media, LLC February 2009 - April 2010
BI Worldwide May 2004 - February 2009
American Express Financial Advisors October 2002 - November 2003
MayoClinic.com May 2002 - August 2002
Excellis, Inc. May 2000 - January 2002
Gyro Creative Group October 1999 - May 2000
Michigan State University January 1999 - October 1999
Skills
Dreamweaver, User Interface Design, Flash, Captivate, Multimedia, Microsoft Office, ActionScript, User Experience, Photoshop, Graphic Design, XML, Instructional Design, Adobe Creative Suite, HTML, Needs Analysis, Information Architecture, Web Design, SEO, Wordpress, CSS, JavaScript, Illustrator, Technical Writing, Web Development, User Interface, Problem Solving, Web Project Management, Video Production, Interaction Design, CMS, E-learning, Content Management, Articulate, HTML5, Creative Writing, Creative Direction, Creative Development, Solutions Development, Sound Editing, Video Editing, Concept Design, Web Content Production, Organizational Learning, LMS, Articulate Suite, Articulate Engage, Storyboarding, Desire2Learn, Learning Management..., Content Development
Education
Michigan State University 1992 — 1997
Bachelor of Science, Anthropology
UnitedHealth Group March 2015 - Present
UnitedHealth Group August 2013 - March 2015
UnitedHealth Group November 2011 - August 2013
Best Buy November 2007 - November 2011
Skills
Customer Service, Outlook, Team Building, Integrity, Account Reconciliation, Financial Reporting, Data Analysis, Communication, Issue Resolution, Trend Analysis, SQL, Microsoft Excel, Organization, Strategic Planning, Economics, Healthcare, Inventory Management, PowerPoint, Microsoft Office
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Arts (B.A.), Economics/Finance
Miami Dade College 2007 — 2010
A.A., Business Administration
UnitedHealth Group March 2012 - Present
Job One March 2012 - November 2012
AmeriCare Home Health September 2006 - January 2011
Skills
Nursing, Hospitals, Healthcare, Inpatient, Healthcare Management, Patient Safety, Acute Care, Medical/Surgical, Home Care, Cpr Certified, Patient Education
Education
Miami University 1993 — 1996
The Government of The District of Columbia November 2013 - Present
Illusion Forrest Design Fim and Studio August 2007 - Present
UnitedHealth Group February 2013 - November 2013
The Victory Church of Nashville, Inc. January 2010 - November 2013
Verizon Wireless November 2010 - February 2013
Dealerskins August 2007 - August 2008
First Magnus Financial August 2006 - August 2007
Skills
Web Design, Mac, Graphic Design, Digital Photography, Illustrator, Photography, Photoshop, Microsoft Office, Outlook, Microsoft Word, Payroll, Human Resources, Brochures, Account Management, Posters, Logo Design, Dreamweaver, Advertising, Graphics, Adobe Creative Suite, Social Networking, Social Media Marketing, Brand Development, Business Cards, Marketing, Packaging, Public Speaking, Sales, InDesign, Branding
Education
International Academy of Design and Technology-Online 2012 — 2015
Bachelor of Fine Arts (B.F.A.), Design and Visual Communications, General
Middle Tennessee State University
Richardson Consulting Group June 2003 - Present
The Allant Group July 2012 - December 2012
Mead Johnson Nutrition September 2011 - January 2012
A Life to Celebrate August 2008 - August 2010
UnitedHealth Group October 2008 - January 2010
CME Group March 2007 - October 2008
CNA November 2005 - November 2006
CNA April 2005 - November 2006
Wells Fargo 2005 - 2005
Allstate September 2002 - June 2003
Skills
Knowledge Management, Communities Of Practice, Program Management, Change Management, User Adoption, Consultancy, Community of Practice, Consultants, Process Improvement, Workshop Facilitation, Instructional Design, Online Advertising, Team Facilitation, Software Implementation, Professional Services, Insurance, Health Insurance, Financial Markets, Options, Strategic Planning, Database Marketing, Management Consulting, Talent Management, Business Strategy, E-Learning, Leadership, Coaching, PMO, Project Management, Management, Business Process..., Strategy, PMP, Project Planning, Governance, Consulting, Organizational..., Human Resources, Project Portfolio..., Business Transformation, Organizational Design, Performance Improvement, IT Strategy, Executive Management, Vendor Management, Organizational..., Business Process, Training, Outsourcing, CRM
Education
Miami University 1988 — 1992
Bachelor's, Interdisciplinary Studies - American Literature
UnitedHealth Group December 2014 - Present
Southern Regional Hospital February 1998 - Present
APS Healthcare, a subsidiary of Universal American March 2013 - February 2014
APS Healthcare, a subsidiary of Universal American March 2013 - February 2014
DaVita 2010 - July 2011
Fresenius Medical Care 2008 - 2010
Roche 2007 - 2008
Skills
Share Point, Medi-Tech, Proton, Snappy, Duck, IVY, SAP, Microsoft Office, Microsoft Excel, Microsoft Word, Case Management Services, Dialysis, Population Health..., Behavioral Interviewing, Quality Assurance, Quality Management, Utilization Review, PeopleSoft, ADP Payroll, Kronos Timekeeping, Quality Auditing, Employee Engagement, Development Of Employees, Clinical Research, Hospitals, Population Health, Healthcare Management, Nursing, Healthcare, Managed Care, Home Care, Healthcare Information...
Education
University of Phoenix 2005 — 2011
Master's degree, Registered Nursing/Registered Nurse
Macon State College 1990 — 1996
Associate's degree, Registered Nursing/Registered Nurse
UnitedHealth Group April 2015 - Present
Carefree Insurance Services, Inc. March 2015 - April 2015
Key Lime Interactive September 2014 - April 2015
UnitedHealth Group 2015 - 2015
UnitedHealth Group 2015 - 2015
Key Lime Interactive October 2012 - September 2014
Key Lime Interactive 2012 - 2012
Miccosukee Indian Gaming 2008 - 2012
Skills
Customer Satisfaction, Customer Experience, Focus Groups, Sales, User Experience, Customer Service, Information Technology, Casino Gaming, Bilingual, Networking, Cash Management, Salesforce.com, Customer Acquisition, Health Insurance, Email Marketing, Life Insurance
Education
Miami Dade College 2008 — 2010
in progress, Computer Science, Focused in Human Computer Interaction
G. Holmes Braddock Sr. High School 2004 — 2008
High School Diploma
Target June 2014 - Present
Target July 2011 - June 2014
UnitedHealth Group March 2010 - June 2011
UnitedHealth Group July 2009 - March 2010
Miami University - Information Technology May 2007 - May 2009
Skills
Microstrategy, Business Analysis, Business Process Design, IT Financial Management, Clarity, Microsoft Excel, SQL, IT Strategy, IT Capital Planning, Process Improvement, QlikView, Business Objects
Education
Miami University 2005 — 2009
BS of Business, Supply Chain Management & Political Science
J. Ernest Walker, Inc. 2012 - Present
DuBose Conference Center 2013 - 2014
Grant Thornton LLP 2012 - 2013
UnitedHealth Group 2011 - 2012
UnitedHealth Group 2007 - 2010
Georgia State University 2005 - 2007
J. Ernest Walker, Inc. 2001 - 2005
Piedmont College 2000 - 2001
Georgia Department of Community Health 1999 - 2000
Georgia 1st, Inc. (non-profit statewide provider-driven network) 1997 - 1999
Skills
Cross-functional Team..., Program Management, Project Management, Management, Management Consulting, Process Improvement, Change Management, Leadership, Strategic Planning, Organizational..., Business Process..., Healthcare, Vendor Management, Leadership Development, Team Building, Team Leadership, Nonprofits, Strategy, Project Planning, Training, Scrum, Non-profits, Consulting, Business Analysis
Education
Middle Tennessee State University 1992 — 1996
Bachelor's Degree, Cultural Anthropology
UnitedHealth Group July 2015 - Present
Creative Breakthroughs, Inc. (CBI) February 2015 - July 2015
InteliSecure September 2013 - January 2015
InteliSecure January 2013 - September 2014
19th Special Forces Group (Airborne) 2010 - May 2013
Gavin De Becker and Associates July 2010 - February 2011
7th Special Forces Group (Airborne) 2006 - 2010
Skills
Security, Information Assurance, Information Security, Counterterrorism, Intelligence, Computer Security, Surveillance, Security Operations, Security Clearance, Counterintelligence, Security+, Firearms, Security Training, Network Administration, Vulnerability Assessment, Subnetting, Cisco Technologies, Data Loss Prevention, Intelligence Analysis, Leadership, Network Security, DLP, Physical Security
Education
SANS Technology Institute 2015 — 2016
Cybersecurity Engineering
University of Denver 2012 — 2013
Graduate Certificate, Information Systems Security
Metropolitan State College of Denver 2000 — 2003
B.S, Criminal Justice & Criminology
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2012 - October 2013
Modern Medical February 2011 - December 2011
UnitedHealth Group - Optum Health February 2008 - February 2011
UnitedHealth Group 2005 - February 2008
CompManagement, Inc. 2002 - 2005
CompManagement Health Systems, Inc 1998 - 2002
ChoiceCare/Humana 1996 - 1998
Skills
Managed Care, Healthcare, Program Management, Strategy, Leadership, Strategic Planning, Healthcare Analytics, Pharmacy Benefit..., Workers Compensation, Team Building, Healthcare Information..., Leadership Development, Project Management, Business Analysis, Management, Business Development, Product Development, New Business Development, Health Insurance, Disease Management, Medicare, Business Strategy, Healthcare Management, Process Improvement, HIPAA, Product Management, Utilization Management, P&L Management, Mergers & Acquisitions, Integration, Healthcare Industry, Project Portfolio..., Operations Management, Claim, Vendor Management, Network Development, Insurance, Provider Relations, Medicaid, Executive Management, Healthcare Consulting, Health Policy, Quality Assurance, HMO, Enterprise Software, Client Relationship..., Business Operations..., Strategic Thinking, Performance Management, Wellness Industry
Education
University of Wisconsin-La Crosse 1990 — 1992
M.S.
Michigan State University 1986 — 1990
B.S.
Grand Ledge High School 1983 — 1986
Optum Technology June 2012 - Present
IRIS Consulting Corporation June 2011 - June 2012
Artistic Finishes August 2009 - June 2011
Lindberg Services LLC August 2006 - December 2010
UnitedHealth Group 2006 - 2008
Stratasys, Inc. January 2005 - July 2006
Fargo Electronics October 2003 - January 2005
Fingerhut, Inc. October 1999 - April 2002
Giordano Kearfott Design January 1995 - May 1998
Skills
Business Analysis, Project Management, Email Marketing, Strategy, E-commerce, Strategic Planning, Program Management, Management, Vendor Management, Marketing Strategy, Process Improvement, Cross-functional Team..., SEM, Business Strategy, Sales, Marketing Communications, Recruiting, Brand Development, Integration, Marketing, Training, Web Design, SEO
Education
Michigan State University 2006 — 2006
Graduate Study, Simplified Strategic Planning for Executives
Neilson Norman Group 2001 — 2001
Graduate Study, Advanced Usability Techniques
Sonoma State University 1980 — 1985
Bachelor, Business
Maricopa Community Colleges March 2015 - Present
DeMaio Consulting, LLC March 2007 - Present
Maricopa Community Colleges September 2012 - March 2015
Washington State University 2010 - 2011
Navigator Management Partners April 2008 - June 2010
University of Arizona Foundation 2008 - 2010
United Healthcare 2006 - 2007
UnitedHealth Group 2004 - 2006
CIGNA 2001 - 2004
Deloitte Consulting 1994 - 2001
Skills
Business Process..., EAI, Program Management, IT Strategy, Business Analysis, Strategic Planning, Leadership, CRM, Change Management, ERP, Cross-functional Team..., Business Intelligence, Project Planning, Outsourcing, Project Management, Budgets, Management, Consulting, Process Improvement, Integration, Six Sigma, SDLC, Team Building, Management Consulting, Operations Management, Software Development
Education
Miami University 1983 — 1984
MBA, Marketing anf Finance
Miami University 1978 — 1982
Bs, Bus, Production and Operations Management
Mamaroneck High School 1974 — 1978
UnitedHealth Group July 2015 - Present
Simply Healthcare Plans November 2013 - December 2014
Leon Medical Centers October 2011 - November 2013
Skills
Microsoft Excel, Healthcare, Microsoft Word, Medicaid, HIPAA, Healthcare Information..., Customer Service, Trizetto, NextGen, QNXT, Fimmis, Mevsnet, Documentation, Medicare, Health Insurance, Healthcare Industry, Healthcare Management, Managed Care, Leadership, Process Improvement, Healthcare Consulting, Medical Billing, Hospitals, Data Analysis, EHR, Software Documentation, Medical Terminology, Team Building, Business Analysis, Access, EMR, Data Entry
Education
Miami Dade College 2011 — 2012
Associate's degree, N/A
American academy of pinecrest
High school diploma
UnitedHealth Group November 2002 - Present
Webb Information Services January 2001 - November 2002
techies.com March 1999 - November 2000
Gartner Group September 1997 - December 1998
Skills
Internet Recruiting, Applicant Tracking..., Technical Recruiting, Onboarding, Temporary Placement, Sales, Benefits Negotiation, College Recruiting, Networking, Employee Benefits, Performance Management, Cold Calling, Management, Healthcare, Talent Management, Job Fairs
Education
Michigan State University 1995 — 1997
Master's, Human Resources & Labor Relations
University of Michigan 1990 — 1994
UnitedHealth Group July 2015 - Present
Accenture April 2015 - June 2015
Accenture September 2010 - March 2015
Accenture September 2007 - August 2010
Accenture July 2005 - August 2007
Rush University Medical Center September 2003 - June 2005
141 Worldwide March 2001 - July 2003
Skills
Management Consulting, Business Analysis, Strategy, Consulting, Change Management, Project Management, Business Strategy, Cross-functional Team..., Business Transformation, Cross-functional..., Business Process
Education
Rush University 2003 — 2005
MS, Health Systems Management
Miami University 1996 — 2000
BS, Finance
QEP Resources February 2014 - Present
J Kent Staffing/ Denver Transit Constructors April 2013 - February 2014
UnitedHealth Group August 2010 - September 2011
Pentagon Plumbing January 2008 - August 2010
Universal Brass Inc 2006 - 2007
Universal Brass Inc 2006 - 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Marketing, Sales, Social Media
Education
Metropolitan State University of Denver 2012 — 2014
Mass Communication/Media Studies
UnitedHealth Group September 2014 - Present
AT&T February 2014 - September 2014
Alorica February 2007 - February 2014
Alorica June 2006 - February 2007
Skills
Microsoft Excel, Microsoft Word, Outlook, PowerPoint, NICE Call Recording, Verint, Bilingual, Quality Assurance, Software Quality..., Quality Auditing, Calibration, Coaching, Training, Call Centers, Process Improvement, Customer Satisfaction, Customer Experience, Customer Service, Performance Management, Sales, Team Leadership, Team Building
Education
Miami Dade College 2014 — 2016
Associate of Science (A.S.), Criminal Justice/Police Science
UnitedHealth Group June 2015 - Present
OptumInsight August 2011 - June 2015
Ingenix March 2010 - August 2011
Ingenix March 2007 - March 2010
Best Buy June 2005 - July 2006
Best Buy August 2004 - June 2005
Best Buy July 2003 - August 2004
Digital River January 2000 - April 2002
Digital River January 2000 - April 2002
Accenture March 1994 - December 1999
Skills
Strategy, Product Development, Cross-functional Team..., Analytics, Business Analysis, Leadership, Program Management, Product Management, Business Strategy, E-commerce, Strategic Partnerships, Competitive Analysis, Integration, Corporate Development, Enterprise Software, Business Development, Ski Instruction, Photography, Innovation Consulting, Innovation Management, Healthcare Information..., Healthcare Analytics, Fraud Detection, Healthcare Improvement, Enterprise Architecture
Education
Michigan Technological University 1987 — 1994
Electrical Engineering
Mayo High School 1984 — 1987
MedEquities August 2014 - June 2015
UnitedHealth Group June 2013 - July 2014
CLW Delivery, Inc. August 2011 - March 2013
Regional Elite March 2010 - August 2011
Czech Republic and Spain October 2007 - December 2009
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Project Planning, Management, Communication, Spanish-speaking, Payroll, Interviews, Travel Planning, Travel Management, Digital Photography, Fine Art Photography, Travel Blogging, Executive..., Marketing
Education
Budapest Muzaki Egytem 2007 — 2007
NA, Hungarian Studies, Language, Music, and Culture
Middle Tennessee State University 2003 — 2007
Bachelor of Science (B.S.), Electronic Media Communication
Centene Corporation May 2012 - Present
UnitedHealth Group July 2010 - May 2012
UnitedHealth Group August 2008 - July 2010
Skills
Provider Network..., Provider Relations, Medicare/Medicaid..., Project Management, Contract Management, Managed Care, HIPAA, Medicare, Healthcare Industry, Health Insurance, Medicaid, Healthcare Information..., Hospitals
Education
Michigan State University
Bachelor of Science (B.S.)
UnitedHealth Group September 2014 - Present
Skills
Executive Pay, Deferred Compensation, Personnel Management, HRIS, Human Resources, Incentive Programs, Sales Compensation, Mergers & Acquisitions, Compensation & Benefit, PeopleSoft, HR Analytics, Equity Compensation..., Succession Planning, Talent Management, Performance Management, Employee Engagement, Recruiting, Workforce Planning, Consulting, Strategy, Total Rewards, Leadership
Education
University of St. Thomas - Opus College of Business 2002 — 2006
MBA, Business
Miami University 1995 — 1997
Bachelor of Arts (B.A.), Psychology, Social Work and Religion
Tulane University 1993 — 1995
Wellframe March 2015 - Present
Lumeris April 2013 - February 2015
UnitedHealth Group January 2010 - April 2013
SAP America, Inc. February 2007 - January 2010
Vignette Corporation May 2003 - February 2007
Oracle 1998 - 2000
Cerner Corporation 1995 - 1997
Medstat 1992 - 1995
Skills
Healthcare, Enterprise Software, SaaS, Complex Sales, Professional Services, Business Development, Healthcare Analytics, Healthcare Industry, Enterprise Content..., Collaboration Solutions, CRM
Education
Michigan State University - The Eli Broad College of Business
MBA, Marketing
Michigan State University - The Eli Broad College of Business
BA, Business Administration
Allied Health Media June 2015 - Present
UnitedHealth Group December 2013 - June 2015
McDonald's December 2006 - September 2013
Staples June 2006 - October 2006
First Horizon Merchant Services August 2003 - March 2006
Skills
Marketing Communications, Customer Satisfaction, Market Research, Marketing Research, Team Leadership, Marketing Strategy, Microsoft Excel, Microsoft Office, Marketing, Public Speaking, Analysis, Analytics, Forecasting, Social Media, Market Planning, Project Planning, PowerPoint, Event Planning, Consumer Insight, Brand Management, Facebook, Leadership, Access Database, Market Analysis, Windows, Process Improvement, SSRS, Microsoft SQL Server, Windows Sharepoint..., Field Marketing, Local Marketing
Education
Regis University 2011 — 2013
Bachelor of Science (B.S.), Marketing Research
Metropolitan State College of Denver 2010 — 2011
Mathematics and Statistics
Broward Guardian LLC November 2014 - August 2015
WellCare Health Plans March 2012 - November 2014
WellCare Health Plans March 2011 - March 2012
UnitedHealth Group October 2005 - March 2011
Neighborhood Health Partnership January 2005 - October 2005
Accu-care Pharmacy Services January 2003 - January 2005
Skills
Medicaid, Medicare, Provider Relations, Healthcare, Managed Care, Health Insurance, Credentialing, Network Development, Healthcare Industry, HMO, Physician Relations, Healthcare Management, Employee Engagement, PPO, Newsletters, Revenue Cycle, HIPAA, HEDIS, Hospitals, EHR, EMR, Healthcare Information..., Insurance, Accountable Care, Affordable Care Act, CMS, Disease Management, Care Coordination, Quality Assurance, Risk Management, Provider Network..., Provider Education, Government Contracting, Customer Service, Utilization Management, Medicare Shared Savings...
Education
Miami Dade College 2005 — 2009
Associate of Science (A.S.), Business Administration and Management, General
South Dade Senior High 1991 — 1994
High School Diploma
UnitedHealth Group April 2014 - Present
Home Health / Hospice Companies November 2011 - Present
Medical Reimbursements of America August 2010 - Present
Electronic Data Processing Systems/Christian Broadcasting Network March 2007 - July 2010
Electronic Data Processing Systems through Manpower Inc. August 1994 - June 1996
Skills
Training, Invoicing, Software Development, Healthcare, Claim, Software Documentation, Access, Medical Billing, Medicare, Process Improvement, Accounts Receivable, Insurance, HIPAA, Accounts Payable, Hospitals, Employee Training, Microsoft Word, Networking, Microsoft Office, PowerPoint, Project Management, Data Entry, Network Security, Medicaid, Healthcare Information..., Medical Terminology, Recruiting, Medical Records, Social Networking, Health Insurance, Managed Care, SharePoint, Microsoft Excel, Revenue Cycle, Team Building, Customer Service, Public Speaking, Event Planning, Leadership, Marketing, Coaching, Analysis, Customer Satisfaction, Sales, Team Leadership, Leadership Development, Strategic Planning
Education
Middle Tennessee State University 1993 — 1994
Stratford High School 1989 — 1993
High School Diploma
UAT (University Advancing Technology Online School
Network Security
UnitedHealth Group April 2015 - Present
Independent Healthcare Consulting January 2015 - October 2015
UnitedHealthcare July 2013 - April 2015
UnitedHealthcare September 2012 - July 2013
Blue Cross Blue Shield of Kansas City October 2010 - September 2012
Blue Cross Blue Shield of Kansas City July 2008 - October 2010
Blue Cross Blue Shield of Kansas City October 2005 - July 2008
Truman Medical Center 2005 - 2005
Johnson County Mental Health 2000 - 2005
Skills
Operations Management, Clinical Data Management, Clinical Research, Contract Management, Process Improvement, Lean Sigma, Data Mining, Program Design, Clinical Program Design, Program Management, Business Process, Six Sigma, Case Managment, Community Outreach, Vendor Management, Healthcare Management, Healthcare, Training, Leadership, Managed Care, Management, Hospitals, Medicaid, Disease Management, Access, Analysis, Program Development, Budgets, Coaching, HIPAA, Health Education, Health Policy, Healthcare Information..., Provider Relations, Medicare, Team Leadership, Utilization Management, Case Management
Education
MidAmerica Nazarene University 2010 — 2012
MBA, Health Care
The University of Kansas 2003 — 2005
Masters of Social Work, Clinical
MidAmerica Nazarene University 1993 — 1997
BA, Psychology
GASTRO HEALTH October 2014 - Present
VITAS Innovative Hospice Care April 2014 - August 2014
UnitedHealth Group August 2010 - April 2014
EP Medical Equipment Pharmacy & EP Long Term Care Pharmacy July 2008 - August 2010
CVS Caremark Corporation September 2003 - June 2008
Skills
Pharmacy Automation, Medication Therapy..., Pharmacy, Community Pharmacy, Compounding, Pharmacy Benefit..., Pharmacy Practice, Clinical Pharmacy, Patient Counseling, Medicare Part D, Managed Care, Medicare, Prescription, Health Policy
Education
Miami Dade College
UnitedHealth Group September 2014 - Present
CGI May 2014 - September 2014
Oracle September 2011 - May 2014
Michigan State University October 2009 - September 2011
General Electric May 2010 - July 2010
Michigan State University May 2007 - November 2009
Skills
Database Administration, Computer Hardware, Troubleshooting, Mobile Technology, Oracle Enterprise Linux, Red Hat Linux, Security Clearance, Oracle, Databases, Project Management, Linux, System Administration, SQL, Oracle E-Business Suite, Integration, Unix, Requirements Analysis, Disaster Recovery, Oracle Enterprise..., Enterprise Architecture, Visio, Data Guard, Consulting
Education
Michigan State University 2007 — 2011
Bachelor of Science, Information Technology
UnitedHealth Group January 2014 - Present
American Express January 2007 - January 2010
Interval International January 2003 - January 2007
Interval International November 2000 - December 2003
Skills
Sales, Customer Service, Coaching, Project Planning, Hotels, Accounting, Windows 7, Leadership, Training, Microsoft Office, Call Centers, Social Media, Microsoft Excel, Outlook, Management, Time Management, PowerPoint, Teamwork, Administration
Education
Miami Dade College 2013 — 2013
Associate of Arts (AA), Business Administration and Management, General
University of Florida 1993 — 1998
78 credits to BA Degree, English Literature (British and Commonwealth)
UnitedHealth Group February 2015 - Present
HospiScript Services January 2013 - February 2015
Catamaran July 2010 - January 2013
Catalyst Rx July 2010 - July 2012
Walmart February 2010 - February 2011
Michigan State University May 2009 - May 2010
Ingham Regional Medical Center January 2009 - August 2009
The Walt Disney Company February 2009 - May 2009
Michigan State University August 2008 - April 2009
Education
Northwood University - Richard DeVos Graduate School of Management 2011 — 2013
MBA, Business
Pharmacy Technician Certification Board 2010 — 2011
CPhT, Pharmacy Technician Certification from PTCB
Michigan State University 2006 — 2010
BS, Honors College, Lyman Briggs College - Human Biology
Michigan State University 2006 — 2010
Minor, College of Arts and Letters - Dance
Huron Valley Schools - Milford High School 2002 — 2006
Diploma, National Honor Society
Huron Valley Schools - Muir Middle School 1999 — 2002
Huron Valley Schools - Johnson Elementary School 1993 — 1999
UnitedHealth Group April 2015 - Present
Target July 2013 - April 2015
Limited Brands June 2012 - August 2012
Skills
Microsoft Excel, Customer Service, Retail, Forecasting, Public Speaking, Contingency Planning, Time Management, Fundraising, Teamwork
Education
Miami University 2009 — 2013
Bachelor of Science (B.S.), Logistics, Materials, and Supply Chain Management
Office Depot March 2015 - Present
Nissan March 2014 - January 2015
Amerigroup June 2013 - February 2014
OHL November 2012 - March 2013
CSS June 2012 - November 2012
Take Care Health Systems June 2011 - June 2012
UnitedHealth Group October 2009 - June 2011
Motlow Community College January 2002 - June 2011
Cigna December 2005 - September 2009
Middle Tennessee State University November 2002 - December 2005
Skills
Access, Visual Basic, Microsoft SQL Server, Data Analysis, SQL, COBOL, SharePoint, Easytrieve, Data Warehousing, Databases, Troubleshooting, Visio, Program Management, Computer Hardware, Database Design, VB.NET, Business Analysis, Integration, Unix, Quality Assurance, MS Project, Microsoft Excel, Vendor Management, C#, .NET, Database Administration, Mainframe, Programming, VBA, Systems Analysis, Analysis, Requirements Analysis, SDLC, Software Development, Software Documentation, Business Intelligence, SSIS, DB2, SSRS, Process Improvement, Software Project..., Project Management, Linux, Crystal Reports, Windows, Requirements Gathering, System Administration, IT Management, Disaster Recovery, Business Objects
Education
Middle Tennessee State University
MBA, Computer Information Systems, Business Administration
Middle Tennessee State University
BBA, Computer Information Systems
Eagleville School
HS, Math
eviCore (MedSolutions) November 2011 - Present
PharmMD Solutions, LLC November 2009 - June 2011
UnitedHealth Group / OptumHealth August 2008 - August 2009
UnitedHealth Group July 2007 - July 2008
Gordian Health Solutions July 2006 - July 2007
Gordian Health Solutions April 2004 - July 2007
HealthSpring USA, Inc 1998 - March 2004
American Retirement Corporation 1997 - 1998
Gaylord Entertainment Company January 1994 - January 1997
Gaylord Entertainment Company January 1986 - January 1994
Skills
Process Improvement, Management, Training, Account Management, Budgets, Managed Care, Healthcare Industry, Healthcare Management, Employee Benefits, New Business Development, Strategy, Medicare, Insurance, Program Management, Healthcare Information..., Healthcare, Project Management, Hospitals, Sales, Strategic Planning, Health Insurance, Customer Service, Medicaid, Disease Management, Coaching, Human Resources
Education
Middle Tennessee State University 1981 — 1985
BBA
Middle Tennessee State University
Bachelor of Business Administration
Optum360 November 2014 - Present
NEWSCYCLE Solutions December 2013 - November 2014
Ceridian April 2012 - December 2013
UnitedHealth Group July 2011 - April 2012
OptumHealth May 2010 - July 2011
Digital River June 2008 - April 2010
GE Fleet Services 2007 - 2008
Best Buy October 2004 - July 2007
USBank July 2000 - October 2004
Skills
Forecasting, Financial Modeling, Business Analysis, Strategic Planning, Cognos, Process Improvement, Financial Analysis, Budgets, Sales, Management, Project Management, Product Management, Sales Management, Strategy, Data Analysis, Six Sigma, Access, Analytics, Finance, New Business Development, Leadership, Analysis, Accounting, SAP, Market Analysis, E-commerce, CRM, Payroll, Customer Satisfaction, Training, Essbase, Business Process..., Human Resources, Banking, Pricing, Business Intelligence, Business Strategy, Vendor Management, Enterprise Software, Cross-functional Team..., Product Development, Business Planning, Competitive Analysis, Team Leadership, Mergers & Acquisitions
Education
Michigan State University - The Eli Broad College of Business 1998 — 2000
MBA
University of Toledo 1994 — 1998
BA
School #9 1980 — 1989
Toastmasters International
FIS November 2014 - Present
Westlake Financial Services September 2013 - October 2014
Crescent Bank & Trust February 2012 - August 2013
GM Financial/AmeriCredit November 2010 - February 2012
UnitedHealth Group November 2008 - October 2010
CitiFinancial Auto January 2007 - June 2008
North Park Lincoln Mercury October 2005 - December 2006
Ford Motor Credit Company 2004 - 2005
Ford Motor Credit Company 2001 - 2004
Ford Motor Credit Company (Formerly PRIMUS Financial Services) 1994 - 2001
Skills
Credit, Credit Analysis, Finance, Loans, Risk Management, Sales Management, Process Improvement, Sales, Leadership, Portfolio Management, Management, Analysis, Call Centers, Financial Services, Customer Service, CRM, Consumer Lending, Relationship Management, Training, Banking, Commercial Lending, Credit Risk, Financial Risk, Underwriting, Insurance, Accounting, Business Analysis
Education
University of the Incarnate Word 2009 — 2015
B.S. Business Administration
Middle Tennessee State University
UnitedHealth Group November 2012 - January 2014
White & Meeks, LLP August 2011 - December 2011
Service To Soldiers December 2010 - September 2011
Michigan State University Dairy Store August 2007 - January 2011
Womens' International League for Peace and Freedom May 2007 - August 2007
Mayor Virg Bernero January 2007 - May 2007
Skills
Criminal Law, Administrative Law, Legal Research, Legal Writing, Microsoft Office, Microsoft Publisher, Dreamweaver, Facebook, Twitter, LinkedIn, Database Admin, Website Development, Legal Contract Review, Management, Project Management, Budget, Social Media, Social Relations, Business Development, HTML, International Relations, International Business, International Law, Asian Politics, Asian Culture, Communication, Problem Solving, Innovation, Adobe, Mac OS X, Foreign Economics, Foreign Policy, Multi-Tasking, Entrepreneurship, Freelance Writing, Asian Pacific Studies, Non-profits, Healthcare Analytics, Litigation, Trials, Nonprofits, Constitutional Law, Politics
Education
Thomas M. Cooley Law School 2008 — 2011
JD, Administrative Law & Military Law
Michigan State University 2004 — 2008
Bachelor of Arts, Social Relations & Policy (specialization in Asian Pacific American Studies)
UnitedHealth Group April 2015 - Present
TEKsystems May 2010 - April 2015
ShopNBC June 2009 - August 2009
Foss Swim School May 2007 - August 2009
Skills
Staff Augmentation, Technical Recruiting, Consulting, Talent Acquisition, Recruiting, Sourcing, Networking, Staffing Services, Management, Leadership, Outsourcing, Marketing, Vendor Management, Contract Recruitment, Customer Service, Benefits Negotiation, System Administration, Sales, Interviews, Screening, Screening Resumes, Time Management, Account Management, Executive Search, Cold Calling
Education
Miami University 2006 — 2010
Bachelor of Science
UnitedHealth Group February 2015 - Present
UnitedHealth Group March 2013 - February 2015
UnitedHealth Group May 2011 - February 2013
Ensrud Golf LLC January 2010 - April 2011
Education
Michigan State University 2006 — 2009
Bachelor of Arts, Finance, Derivative Markets
University of Northern Colorado 2005 — 2006
Bachelor of Arts (BA), Finance
UnitedHealth Group March 2014 - Present
UnitedHealth Group April 2011 - March 2014
UnitedHealth Group March 2007 - April 2011
University of Colorado Health - Barbara Davis Center for Childhood Diabetes March 2002 - March 2007
Skills
Healthcare, Healthcare Management, Research, Project Management, Management, HIPAA
Education
Metropolitan State College of Denver 1995 — 2000
Bachelor of Arts (BA), Human Performance & Sport
Heartistry Wellness January 2012 - Present
Robert Half 2008 - 2009
Marquis Mobility 2006 - 2008
R.H. Donnelley 2005 - 2006
The Wall Street Journal 2004 - 2005
UnitedHealth Group 2003 - 2004
Fruchtman Marketing 2002 - 2003
Skills
Social Media, Account Management, Management, Sales, Social Media Marketing, Marketing, Public Relations, Marketing Strategy, Strategic Planning, Leadership, Public Speaking, Social Networking, Coaching
Education
Miami University 1998 — 2002
B.A., Speech Communication - Public Relations
St. Ursula Academy 1994 — 1998
High School, College Prep and AP Courses, B.A.
UnitedHealth Group May 2008 - Present
Skills
Health Insurance, Business Strategy, Analysis, Strategy, Financial Analysis, Managed Care, Strategic Planning, Mergers & Acquisitions, Healthcare, Marketing, Cross-functional Team..., Sales Management, Process Improvement, Analytics, Competitive Analysis
Education
Northwestern University - Kellogg School of Management 2005 — 2008
MBA
Miami University
B.S.
Stevenson
Sears Holdings Corporation October 2011 - Present
Sears Holdings Corporation June 2009 - October 2011
Sears Holdings Corporation July 2008 - June 2009
University of Chicago Graduate School of Business August 2006 - June 2008
UnitedHealth Group June 2007 - September 2007
Kurt Salmon Associates June 1999 - August 2006
Skills
Program Management, Competitive Analysis, Business Process..., CRM, Management Consulting, E-commerce, Analytics, Leadership, Management, Mergers & Acquisitions, Process Improvement, Project Management, Forecasting
Education
The University of Chicago Booth School of Business 2006 — 2008
MBA, Finance, Strategic Management & Organizational Behavior
University of Virginia 1998 — 1999
MS, Management Information Systems
Michigan State University 1994 — 1998
BA, Economics & Political Theory
UnitedHealth Group September 2013 - Present
Blue Cross Blue Shield of MN May 2008 - July 2013
Unisys Corporation August 2005 - May 2008
Unisys October 1987 - August 2005
Skills
Six Sigma, Technical Writing, Process Improvement, Program Management, Team Leadership, Cross-functional Team..., Business Process..., Analysis, Software Documentation, Strategy, Visio, Vendor Management, Process Engineering, Continuous Improvement
Education
Juran Institute 2005 — 2005
Six Sigma Black Belt Training
Michigan Technological University 1977 — 1981
Bachelor of Arts, Scientific and Technical Communications
UnitedHealth Group August 2012 - Present
UnitedHealth Group June 2011 - August 2012
UnitedHealth Group January 2010 - June 2011
Bisk Education August 2009 - June 2010
EZYield.com July 2004 - January 2008
Skills
Sales, Project Management, Analysis, Six Sigma, Call Centers, Quality Assurance, Customer Service, Vendor Management, Training, Team Building, Strategic Planning, Process Improvement, Marketing Strategy, Management, Cross-functional Team...
Education
University of South Florida 2008 — 2009
Bachelor's Degree, Finance
Michigan State University 2001 — 2004
N/A, Construction Management
Villanova University 2010 — 2011
Certificate, Lean Six Sigma
Villanova University 2009 — 2010
Certificate, Project Management IS/IT
UnitedHealth Group April 2008 - Present
Fiserv Health September 2003 - 2008
Liberty Mutual Insurance 1999 - 2003
Liberty Mutual 1999 - 2003
Wausau Insurance Companies 1986 - 1999
Education
Michigan Technological University 1983 — 1986
Bachelors, Computer science
UnitedHealth Group December 2012 - Present
Body By Vi Visalus November 2011 - Present
Indep. Beauty Consultant June 1999 - Present
ViSalus November 2011 - March 2014
Skills
Small Business, Data Entry, Wellness Coaching, Holistic Health
Education
MidAmerica Nazarene University 1993 — 1995
Bachelor of Applied Science (B.A.Sc.), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
MidAmerica Nazarene University
BSN, Registered Nursing/Registered Nurse
West Health May 2015 - Present
Johnson & Johnson April 2012 - Present
Johnson & Johnson March 2010 - May 2012
Johnson & Johnson July 2006 - March 2010
Amgen March 2000 - 2006
Medtronic March 1998 - March 2000
UnitedHealth Group 1992 - 1998
Skills
Cross-functional Team..., Talent Management, Corporate Communications, Medical Devices, Process Improvement, Leadership, ASP, Product Marketing, Strategic Planning, Marketing Management, Change Management, Healthcare, Product Launch, Pharmaceutical Industry, Marketing Communications, Project Management, Marketing Strategy, Competitive Analysis, Internal Communications, Strategy, Marketing, Strategic Communications, Crisis Communications, Management, Integrated Marketing, Media Relations, New Business Development, Public Relations
Education
University of St. Thomas - Opus College of Business 1992 — 1998
MBA, MBA
Michigan State University
Emdeon February 2011 - Present
Emdeon January 2005 - February 2011
Emdeon March 2001 - January 2005
UnitedHealth Group March 1994 - March 2001
Forest Computer January 1992 - March 1994
AT&T July 1988 - December 1991
Michigan State University 1984 - 1988
Skills
Healthcare Information..., Account Management, HIPAA, Process Improvement, Integration, Vendor Management, Business Analysis, Management, Healthcare, EDI, Program Management, Salesforce.com, Team Building, SDLC, Business Intelligence
Education
Michigan State University 1984 — 1988
B.S. Engineering, Telecommunications
Blue Cross Blue Shield of Michigan 2008 - Present
Dekdesign Systems 2007 - 2008
UnitedHealth Group 2005 - 2007
American Income Life Insurance Co. 1994 - 2005
Education
Michigan State University 1978 — 1982
Health Essentials May 2014 - Present
UnitedHealthcare August 2013 - April 2014
UnitedHealth Group May 2010 - August 2013
UnitedHealthcare Evercare 2007 - 2010
Lake Health 2005 - 2007
Cleveland Clinic Health System 1998 - 2004
Cleveland Clinic Meridia Health Plan 1996 - 1998
Prudential Insurance 1993 - 1996
CIGNA Healthcare 1990 - 1993
Skills
Strategic Planning, Contract Negotiation, Healthcare, Hospitals, Nursing, Process Improvement, Healthcare Management, Public Speaking, Managerial Finance, Coaching, Operations Management, Managed Care, Medicare, Medicaid, Physicians, Disease Management, Healthcare Industry, Health Insurance, Provider Relations, HMO, Leadership Development, EMR, PPO, Long-term Care, Utilization Management, Ambulatory, HIPAA, Leadership, Medicine, Health Education, Health Policy, Acute Care, Healthcare Consulting
Education
Wharton School of Business 2010 — 2010
Executive Certificate
Michigan State University College of Law 1982 — 1986
JD, Law
University of Michigan 1978 — 1982
BSN, Nursing
UnitedHealth Group January 2011 - Present
Stanley Black & Decker November 2008 - December 2010
UTC - Otis Elevator Company August 2002 - October 2008
UTC - Pratt and Whitney Canada June 2001 - July 2002
UTC - Carrier Corporation August 2000 - May 2001
Asea Brown Boveri June 1994 - November 1998
Skills
Strategic Sourcing, Supply Chain Management, Low Cost Country..., Project Management, Procurement
Education
Online 2001 — 2002
CPM, Certified Purchasing Manager
Michigan State University - The Eli Broad College of Business 1998 — 2000
National Institute of Technology Kurukshetra 1990 — 1994
UnitedHealth Group May 2013 - Present
WellPoint November 2009 - May 2013
Siemens September 2008 - November 2009
Siemens January 2004 - September 2008
Siemens 2005 - 2006
General Electric August 2001 - 2004
GE Capital August 1999 - August 2001
Skills
Continuous Improvement, Incident Management, Change Management, IT Operations, Six Sigma, ITIL, IT Service Management, Process Improvement, Release Management, Business Intelligence, Data Analysis, Dashboards, Performance Metrics
Education
Miami University 1995 — 1999
Management Information Systems, Organizational Behavior Management, Richard T Farmer School of Business
Optum November 2013 - Present
UnitedHealth Group July 2009 - November 2013
United Healthcare November 2006 - June 2009
ADD - Association for the Developmentally Disabled March 1999 - November 2006
Blazer and Associates 1996 - 1998
Skills
Account Management, Employee Benefits, Healthcare, Analysis, Sales, Insurance, Medicare, Process Improvement, Customer Service, Team Building, Strategic Planning, Software Documentation, Performance Management, Coaching, Project Management, Employee Relations, Talent Management, Leadership Development, Microsoft Excel, Accounting, Organizational...
Education
Miami University 1972 — 1976
Bachelor of Science (BS), Marketing
United Healthcare Medicare Solutions May 2010 - Present
UnitedHealth Group September 2007 - May 2010
UnitedHealth Group 2003 - 2007
Education
Miami Dade College 2000 — 2002
HealthFitness March 2012 - Present
Accelerated Benefits July 2010 - November 2011
UnitedHealth Group December 2006 - October 2009
UnitedHealth Group November 2005 - December 2006
UnitedHealth Group August 2003 - November 2005
Education
Miami University 1999 — 2003
Bachelor of Arts
Mariemont High School 1996 — 1999
UnitedHealth Group March 2015 - Present
MAXIMUS September 2012 - March 2015
Agawa LLC August 2011 - September 2012
TechSmith Corporation April 2010 - August 2011
TechSmith Corporation October 2007 - April 2010
Springboard Technologies February 2004 - October 2007
Homestead Savings Bank February 2004 - October 2007
Agate Software July 2000 - February 2004
CoreComm September 1999 - July 2000
Skills
Network Security, Server Architecture, Network Architecture, Distributed Applications, Agile Methodologies, C#, .NET, Visual Studio, ASP.NET, Microsoft SQL Server, C++, IIS, SQL, Java, XML, Technical Support, Linux, Software Engineering, Software Development, Scrum, Apache, TFS, Security, Powershell, Networking, F5 BigIP, Management, SharePoint
Education
Michigan State University 1998 — 2001
Computer Science
Michigan State University 1998 — 2001
Computer Science
UnitedHealth Group February 2006 - Present
Spectrum Health 1986 - 2004
Education
Michigan State University 1979 — 1983
Bachelor's degree, Psychology
inVentiv Health March 2015 - Present
inVentiv Health October 2012 - March 2015
inVentiv Health June 2011 - October 2012
UnitedHealth Group February 2007 - June 2011
Merck August 1994 - February 2007
Skills
Culture Change and..., Operationalizing..., Business Partnering, Leadership and..., Executive Coaching, Training and Development, Compensation
Education
University of Michigan - Stephen M. Ross School of Business 1992 — 1994
MBA, Organizational Behavior
Michigan State University 1986 — 1990
BA, Economics
Wells Fargo 2015 - Present
EMA 2014 - 2015
UnitedHealth Group 2013 - 2014
Select Comfort HQ 2012 - 2013
Wipro Technologies 2010 - 2012
Mason & Associates,Inc.:BCBSMN, Ameriprise, HealthPartners, Thompson Reuters, Target IT 1996 - 2010
Nissan Motor Corporation 2005 - 2008
GE Capital 2004 - 2006
Skills
ITSM, BCM, Capacity/Demand Mgmt, IT Service Continuity..., CMMI & Cobit, ITIL, Mergers, Process Improvement, Six Sigma, SDLC, Enterprise Risk..., IT GRC, Finance, ERP..., Pragmatic Marketing..., Software Lifecycle, Portfolio/Program/Projec..., IT..., Service Level Management, Agile Methodologies, Availability Management, IT Service Delivery, Global Delivery, SAP financial modules..., Quality Assurance, Governance, Management, Software Development, CMMI, Visio, Enterprise Software, SaaS, Testing, SOA, IT Service Management
Education
Walden University 2008 — 2010
MBA, Technology & Int'l Business, 3.95
Metropolitan State University 1987 — 1991
BS, CIS and Math, 3.85
U of MN-Institute of Technology 1984 — 1987
Electrical Engineering
UnitedHealth Group June 2015 - Present
WellPoint July 2013 - June 2015
Medical Staffing Network April 2012 - July 2013
WellStar Health System June 2010 - June 2013
Emory Eastside Medical Center February 2009 - June 2010
Kendall Regional Medical Center March 2008 - December 2008
Skills
Nursing, Healthcare, Hospitals, ACLS, Acute Care, BLS, Critical Care, Managed Care, Inpatient, Medicine, Policy, Medical-Surgical, Clinical Research, Treatment, Surgery, Patient Safety
Education
Miami Dade College 2005 — 2006
ASN, Nursing
Florida State University 1996 — 1998
Bachelor of Science (BS), Human Sciences
UnitedHealth Group May 2002 - Present
Bank of America January 2001 - January 2002
Bloomingdales January 1998 - December 2000
Connecticut National Bank September 1987 - June 1996
Education
Miami University 1983 — 1987
BS, Information Systems
UnitedHealth Group August 2010 - Present
Education
Michigan State University 1981 — 1985
BA
Cranbrook 1975 — 1981
High School
Juris Doctorate
General Mills June 2015 - Present
Best Buy September 2014 - June 2015
RBC Wealth Management November 2011 - 2014
UnitedHealth Group April 2009 - August 2011
Best Buy Mobile July 2008 - May 2009
Orbit Systems December 2007 - April 2008
Piper Jaffray March 2007 - September 2007
Skills
SDLC, Testing, Cross-functional Team..., Software Documentation, Management, Six Sigma, Leadership, Troubleshooting, CRM, Project Management, Training, Access, Servers, Project Planning, Agile Methodologies
Education
University of Minnesota-Twin Cities 2004 — 2005
Mechanical Engineering/Aerospace Engineering
Michigan Technological University 2002 — 2004
Mechanical Engineering
Enbridge January 2008 - Present
US Bank April 2003 - December 2007
UnitedHealth Group February 1999 - August 2002
Skills
Employee Relations, HR Policies, Onboarding, Employee Engagement, Human Resources, Workforce Planning, Talent Acquisition, Talent Management, Recruiting, Labor Relations, HRIS, Performance Management, Succession Planning, Employee Benefits, Employment Law, PeopleSoft, Organizational..., Personnel Management, Interviews, Deferred Compensation
Education
Metropolitan State University 1989 — 1992
BA, Human Resources Management
Normandale Community College 1984 — 1986
AAS, Marketing
Canyon Del Oro High School 1980 — 1984
High School Dipoloma, General
UnitedHealth Group 2009 - Present
UnitedHealth Group May 2003 - December 2008
Patterson Dental December 2002 - May 2003
Blue Cross Blue Shield of Minnesota November 2001 - March 2002
Lieberman Management Services October 2001 - October 2001
ECMC September 2001 - September 2001
3M July 1997 - August 2001
Diageo August 1997 - February 2000
Education
Michigan State University
• BS Computer Science, Accounting/Finance minors
UnitedHealth Group 2013 - Present
Hallmark Business Connections April 2012 - Present
ProAg May 2011 - April 2012
Be The Match operated by National Marrow Donor Program November 2011 - March 2012
Digital River August 2007 - March 2008
Skills
Requirements Analysis, Scrum, Integration, Web Services, Requirements Gathering, User Acceptance Testing, HTML, SDLC, Enterprise Architecture, Database Design, Business Requirements, Business Analysis, Agile Methodologies, Microsoft SQL Server, Visio, SQL, Process Improvement, Data Warehousing, Databases, Business Intelligence
Education
Michigan Technological University
Bachelors, Computer Science
UnitedHealth Group March 2015 - Present
United States Department of Defense January 2012 - March 2015
LionShare Marketing, Inc. February 2007 - February 2010
Skills
Marketing, Customer Service, Management, Sales, Marketing Strategy, Social Media, Strategic Planning, Leadership, Advertising, Project Management
Education
MidAmerica Nazarene University
MBA, Business
University of Northern Iowa
Health Education and Promotion
Senior Health Initiatives Colorado August 2008 - Present
UnitedHealth Group February 2015 - August 2015
Kaiser Permanente July 2012 - February 2015
CIGNA - Loyal American Health Insurance (Austin, TX) January 2012 - September 2014
Aetna March 2009 - September 2014
Mutual of Omaha April 2006 - September 2014
New England Financial - MetLife March 2005 - August 2008
Bankers Life and Casualty Company June 2002 - February 2005
Skills
Medicaid, Managed Care, Legal Liability, Small Business, Healthcare Management, Property & Casualty..., Casualty, Healthcare, Umbrella Insurance, Health Insurance, Medicare, Long-term Care, Insurance, Long Term Care Insurance
Education
University of Colorado - Denver Graduate School of Business 2006 — 2014
Senior Meritus Program, Graduate School of Business, Health Care Administration, Marketing, Quality Assurance, Health Economics, Law & Ethics, Upgrading Knowledge Skills
Metropolitan State University of Denver 2007 — 2011
Post Masters, General Studies, Senior Meritus Program
University of Denver - Daniels College of Business 1996 — 1998
Post Graduate Studies, Business Communication and Writing, 4.0
University of California, Los Angeles
Bachelor's Degree, Public Health (BSPH), Environmental Health, 3.5
University of Missouri-Columbia
Graduate Studies, Hospital Administration
University of Southern California
MPA, Health Care Administration, Health Planning, Urban and Regional Planning, 3.85
Facilitate Health 2000 - Present
Institute for Healthcare Communication 1999 - Present
Wake Forest Baptist Health 1994 - 1997
AvMed Health Plans 1993 - 1994
Miami Valley Hospital 1989 - 1992
SSM Health Care January 1989 - October 1989
SSM Health Care January 1988 - December 1988
UnitedHealth Group 1986 - 1988
Humana 1985 - 1986
McCullough Hyde Memorial Hospital 1985 - 1985
Skills
Physician Coaching, Physician Relations, Team Facilitation, Group Dynamics, MBTI, Healthcare Consulting, Healthcare Management, Conflict Management, Public Health, Medical Group Management, Affordable Care Act, Health Policy, Local Government, Community Development
Education
Miami University
Bachelor of Arts (B.A.), Communication and Theater
Xavier University
MHA, Hospital and Health Care Administration/Management
UnitedHealth Group November 2000 - Present
United Healthcare 2000 - Present
Skills
Employee Benefits, Insurance, Strategic Planning, Data Analysis, Health Insurance, Project Management, Healthcare Management, Healthcare Industry, Healthcare Consulting, Process Improvement, Team Building, Change Management, Healthcare, Human Capital, Executive Management, Provider Relations
Education
Miami University
B.A., English/Psychology
UnitedHealth Group July 2013 - Present
VA Greater Los Angeles Healthcare February 2012 - June 2013
UCLA September 2012 - March 2013
Skills
SAS, Data Analysis, R, Statistics, Biostatistics, Stata, Statistical Modeling, Linear Regression, Research, Time Series Analysis, Data Mining, Matlab
Education
University of California, Los Angeles 2011 — 2013
MS, Biostatistics, 3.9/4.0
Michigan State University 2010 — 2011
BS, Mathematics, 3.7/4.0
San Diego State University-California State University 2009 — 2010
Mathematics
University of Oxford 2009 — 2009
International Politics
Graceworks Lutheran Services March 2013 - Present
UnitedHealth Group February 2013 - Present
Kettering Medical Center July 2011 - March 2013
Senior Independence March 2004 - July 2011
Careview Home Health November 2002 - August 2004
Mercy Health Partners April 1997 - March 2003
Skills
Nursing, Healthcare Management, Patient Safety, Healthcare, Elder Care, Home Care, Long-term Care, Hospitals, Goal Oriented, Microsoft Office, Customer Service, Palliative Care, Patient Advocacy, Acute Care, Medicare
Education
Miami University 1978 — 1981
ADN, Registered Nursing/Registered Nurse
Kaplan College
Case Management
UnitedHealth Group College InstructorMonroe Community CollegeMay 2013 - Present
Washtenaw Intermediate School District August 2013 - June 2014
Skills
Nonprofits, Mental Health, PowerPoint, Editing, Microsoft Office, Student Affairs, Tutoring, Career Counseling, Social Services, Program Development, Curriculum Development, Training, Customer Service, Volunteer Management, Event Planning, Teaching
Education
Wayne State University 2009 — 2015
Master’s Degree, Sociolgy
Michigan State University
Bachelor's degree, Psychology
Wayne State University
Master of Social Work (MSW), Social Work
UnitedHealth Group October 2012 - Present
AvMed Health Plans July 2011 - January 2012
Avisena June 2010 - December 2010
Coventry Health Care November 1992 - June 2010
Skills
HIPAA, Healthcare Information..., Visio, SDLC, Software Documentation, Process Improvement, Business Analysis, Testing, Medical Billing
Education
Miami Dade College 1989 — 1991
Associate of Arts (A.A.), Business Administration and Management, General
UnitedHealth Group May 2008 - Present
UnitedHealth Group Optum 2008 - 2014
Education
Michigan Technological University 1982 — 1986
Bachelor's Degree, Mechanical Engineering
Michigan Technological University 1974 — 1977
Bachelor's Degree, Forestry
AccentCare, Inc 2012 - 2015
UnitedHealth Group 2003 - 2012
eBenX 1996 - 2003
Skills
Healthcare Consulting, Managed Care, Healthcare Industry, Program Development, Business Strategy, Business Planning, Network Performance..., Project Management, Project Planning, Change Management, Scorecard Management, Health Care Delivery, New Business Development, Business Process..., Network Development, Provider Relations, Customer Experience
Education
Lakeland Community College School of Nursing
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Miami University
Social Security Administration July 2007 - Present
UnitedHealth Group August 2005 - January 2006
Wisconsin Public Serivc May 2001 - May 2004
Education
Michigan Technological University 1987 — 1993
Business Administration, Liberal Arts
Dollar Bay High School 1984 — 1987
General, General Studies
UnitedHealth Group November 2014 - Present
Rust Consulting, Inc. May 2008 - December 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Access, Customer Service, PowerPoint, Troubleshooting, Data Entry, Online Data Entry, Telephone Skills, Sales, Intercultural..., Interpersonal..., Cultural Diversity, Diversity & Inclusion, Mindfulness, Mindfulness Meditation, Critical Thinking
Education
South Central College 2010 — 2010
Associate of Arts, Liberal Arts, Graduated with Distinction
Minnesota State University, Mankato 2000 — 2008
Social Work
Metropolitan State University
Bachelor of Fine Arts (BFA), Social Sciences
UnitedHealth Group October 2013 - Present
Minneapolis Community and Technical College November 2012 - December 2012
Travelers Insurance Company January 2008 - December 2010
International/Delta Dental Plan of Minnesota March 2003 - May 2006
Cleaning Authority January 2002 - March 2003
Mutual Service Insurance (MSI now CountryFinancial) May 1997 - January 2002
American Management Systems May 1995 - May 1997
Michigan State University January 1990 - January 1995
Skills
Visual Basic, DB2, Database Design, Disaster Recovery, Testing, Mainframe, Programming, ASP, VBA, Shell Scripting, Microsoft SQL Server, SQL, Requirements Analysis, Business Analysis
Education
Michigan State University 1990 — 1995
Bachelor of Science, Computer Science
UnitedHealth Group Vice President, Managed CareShands HealthCareSeptember 2008 - October 2014
OhioHealth April 2005 - September 2008
Norton Healthcare February 2000 - May 2005
Skills
Managed Care Development, Insurance Plan..., Strategic Planning, Physician Practice..., Managed Care Operations, Contract Negotiation, Long Term Care Managed..., Managed Care, Healthcare Consulting, Healthcare Management, Healthcare Industry, Medicare, Revenue Cycle, Hospitals, Medicaid, Physician Relations, HIPAA
Education
The Ohio State University 1990 — 1992
Master of Health Administration, Finance, General
Michigan State University 1986 — 1990
Bachelor's of Science, Health Studies (Economics/Psychology)
UnitedHealth Group September 2012 - Present
Pioneer College January 2010 - Present
Pioneer College Caterers, Inc January 2010 - May 2012
Pioneer College Caterers, Inc 2010 - 2012
Knowledge Learning Corporation - Childcare Marketplace December 2006 - January 2010
KinderCare Learning Centers December 2006 - January 2010
TLC for Children and Families September 2005 - May 2006
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Inventory Management, Inventory Control, Supply Ordering, Budget Monitoring, Payroll, Hiring Personnel, Hands-on Training, Childcare, Answering Phones, Money Management, Sales Management, Event Planning, Event Management, Food & Beverage, Customer Service, Social Services, Youth At Risk, Food Safety, PowerPoint, Problem Solving, Behavior Management, Fast Paced Environment, Multi Tasking, Vendor Relationships, Staff Supervision, Coaching Staff, Job Scheduling
Education
MidAmerica Nazarene University 2001 — 2005
Bachelor's degree, Sociology
UnitedHealth Group September 2013 - Present
FSC Pediatrics January 2013 - September 2013
American Fidelity Assurance Co June 2011 - October 2012
UnitedHealthcare April 2004 - June 2011
Alpha Rehabilitation May 2001 - October 2003
Skills
Experienced Sales..., Marketing, Healthcare Industry, Physician Relations, Territory Development, Account Management, Business Relationship..., Medicare, Health Insurance, Medical Devices, Medical Sales, Athletic Training, Physical Therapy, Medical Assisting, Life Insurance, Employee Benefits, B2B, Long-term Care, Healthcare, Cold Calling, Sales, Self Management, Direct Sales, Sales Prospecting, Sales Presentations, Professional..., Ethical Leadership, Medical Education, Self-driven, Work Well Independently, Team Leadership, Exceed Sales Goals, New Business Development, Building Relationships, Leadership
Education
Metropolitan State College of Denver 1998 — 2001
Bachelor of Arts (B.A.), Human Performance and Athletic Training
Level 3 Communications (formerly tw telecom) December 2014 - Present
tw telecom December 2012 - December 2014
tw telecom April 2005 - December 2012
UnitedHealth Group January 1999 - April 2005
Skills
Business Intelligence, Telecommunications, Integration, Vendor Management, Databases, Data Warehousing, Business Analysis, Program Management, SQL, MapInfo Professional, Tableau, Toad 9.0, Eloqua
Education
Michigan State University 1983 — 1987
Bachelor's Degree, English and Economics
East Grand Rapids High School
Summit Academy OIC September 2014 - Present
Randstad USA April 2013 - August 2014
Affinity Plus Federal Credit Union May 2011 - January 2013
European Nazarene College June 2009 - 2011
Eurasia Regional Office, Church of the Nazarene January 2010 - December 2010
Eurasia Regional Office, Church of the Nazarene April 2007 - June 2009
South America Regional Office, Church of the Nazarene January 2003 - April 2007
UnitedHealth Group February 2002 - December 2002
UnitedHealth Group February 1997 - February 2002
Skills
Microsoft Office 2008..., Microsoft Excel, Access, Outlook, Typing, PowerPoint, Consumer Lending, Mortgage Lending, Problem Solving, Team-oriented, Independent Self-starter, Multi-tasking Skills, International Business..., Customer-focused, Microsoft Office, Policy, Finance, Leadership, Spanish-speaking, Fundraising, Accounting
Education
MidAmerica Nazarene University
Bachelor of Arts (BA), Communication and Human Relations
Nazarene Theological Seminary
UnitedHealth Group September 2012 - Present
UnitedHealth Group January 1999 - September 2012
US Army July 1990 - July 1998
Skills
Information Technology, Troubleshooting, Supervisory Skills, Technical Support, Windows, Altiris, Networking, Bilingual, Computer Repair, Service Delivery, Help Desk Support, Incident Management, Process Improvement
Education
University of Phoenix 1999 — 2001
Bachelor's degree, Business-Information Systems
Miami Dade College 1994 — 1997
Associate of Arts (AA), Electrical and Electronics Engineering
UnitedHealth Group October 2002 - Present
Michigan Peer Review Organization June 2001 - September 2002
Mercy Hospital Detroit, MI January 1987 - January 2000
Skills
Project Coordination..., Coordination of HEDIS...
Education
Michigan State University 1978 — 1984
BS Nursing and BA Social Studies
Panera Bread August 2002 - September 2014
UnitedHealth Group April 1998 - December 2001
The Morf Organiation March 1992 - May 1997
The Pasha Group March 1984 - March 1992
Education
Santa Rosa Junior College 1984 — 1985
Business/Commerce, General
Miami-Jacobs Career College-Dayton 1965 — 1967
Associate's Degree, Business Administration and Management, General
UnitedHealth Group May 2013 - Present
Atrium Medical Center April 2009 - April 2013
Mercy Hospital January 2006 - April 2009
Skills
CCM, BLS, ACLS, PALS, Registered Nurses, Emergency Room, Case Management, Healthcare, Health Insurance, Customer Service, Microsoft Office, Microsoft Excel, Team Building, Team Leadership, Process Improvement
Education
Miami University
Bachelor of Science in Nursing