Washington Mutual Card Services
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566 Washington Mutual Card Services employees in database. Find out everything there's to know about Washington Mutual Card Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Washington Mutual Card Services Employees
Symantec September 2010 - Present
eBay July 2010 - March 2011
JPMorgan Chase June 2009 - 2009
Washington Mutual Card Services 1998 - 2009
Providian Financial 1998 - 2007
WaMu 1995 - 1998
Skills
Vendor Management, Business Analysis, Management, Enterprise Software, SDLC, Program Management, Strategy, Project Management, Leadership, Integration, Process Improvement
Education
California State University-Northridge 1991 — 1998
Camp + King March 2015 - Present
AKQA July 2014 - March 2015
AKQA July 2012 - March 2015
Butler, Shine, Stern & Partners February 2010 - July 2012
Washington Mutual Card Services 2007 - 2009
Skills
Account Reconciliation, General Ledger, Accounting, Financial Analysis, Accounts Receivable, Auditing, Analysis, Microsoft Excel, Budget, Accounts Payable, Revenue Forecasting, Revenue Recognition, Sage, Workamajig
Education
California State University-Chico 2004 — 2007
Bachelor of Science, Business Administration, Option in Accounting
BMS CAT April 2013 - June 2013
American Technologies, Inc. September 2006 - February 2013
BMS CAT October 2005 - September 2006
CKE Restaurants, Inc. December 2004 - October 2005
Washington Mutual Card Services September 2003 - December 2004
Bristol-Myers Squibb February 2001 - September 2003
Diebold February 1996 - February 2001
The Home Depot August 1993 - February 1996
Skills
Financial Analysis, Microsoft Excel, Budgeting, Forecasting, Reporting, Graphs, Presentations, Accounting, Management, Accounts Payable, Accounts Receivable, Job Costing, Job Projections, project Management, Cash Flow, Financial Reporting
Education
Auburn University 1991 — 1993
Bachelor of Science (B.S.), Business Administration and Management, Finance
Boston University 1988 — 1990
Pack of Misfits November 2011 - Present
Apple Inc November 2009 - January 2014
JP Morgan Chase July 2008 - August 2009
Washington Mutual Card Services August 2005 - August 2007
Skills
Customer Service, Banking, Credit, Financial Modeling, Financial Analysis, Microsoft Excel, Credit Analysis, Team Leadership, Credit Risk, OS X, Training, iPhone, Mac, Keynote, Risk Management, Finance, Marketing, iLife, PowerPoint, Microsoft Word, Photoshop, Retail, iWork, iOS, Outlook, Cloud Computing, SaaS, Photography, Mac OS, iPad, Teamwork, Mobile Devices, Windows 7, Leadership, Computer Hardware
Education
University of Central Florida 2014 — 2017
Bachelor of Architecture (B.Arch.), Architecture
Arizona State University 2007 — 2008
Finance, Kinesiology
Valhalla High School
Healthfirst November 2014 - Present
Law Offices of Arturo S. Saurez-Silverio May 2013 - November 2014
Hankook Tire America Corp. April 2012 - February 2014
Boiling Springs Savings Bank January 2008 - May 2008
Washington Mutual Card Services October 2006 - January 2008
Skills
Automotive, Sales, Sales Operations, Operations Management, Sales Management, Customer Service, Pricing, Customer Retention, Banking, Customer Satisfaction, Marketing, Management
Education
Bergen Community College
Business Administration and Management, General
Wells Fargo Bank April 2014 - Present
Wells Fargo Bank September 2010 - April 2014
Wells Fargo Bank April 2010 - September 2010
Washington Mutual Card Services January 2005 - January 2009
Experian Business Information Solutions January 2002 - November 2004
Experian Consumer Information Solutions October 2000 - December 2001
Experian Campaign & Portfolio Management Solutions April 1997 - September 2000
Skills
Strategy, Direct Marketing, Product Management, CRM, Product Marketing, Analytics, Team Building, Database Marketing, Marketing Strategy, Customer Acquisition, Segmentation, Contract Negotiation, Leadership, Management, Marketing, Sales, Mergers & Acquisitions, Credit Risk, Strategic Planning, Human Resources, Product Development, Risk Management, Public Speaking, Banking, Credit Cards, Account Management, Business Analysis, Financial Services, Process Improvement
Education
University of Southern California - Marshall School of Business 1985 — 1987
MBA, Marketing & Finance
California State University, Fresno 1979 — 1983
BS, Marketing & Information Systems
Lending Club February 2013 - Present
Charles Schwab May 2012 - February 2013
Wells Fargo February 2010 - March 2012
American Select Investments January 2009 - October 2009
Washington Mutual Card Services June 2004 - June 2008
Providian Financial January 2003 - June 2004
Skills
Credit Cards, Call Center, Financial Services, Credit, Analytics, Banking, Risk Management, Business Requirements, Credit Risk, Vendor Management, Analysis, Call Centers, Financial Risk, Forecasting, Process Improvement, Microsoft SQL Server, Data Analysis, Business Process, Access, Management, Program Management, Leadership, SQL, Portfolio Management, Oracle
Education
California State University-East Bay 1995 — 1998
BS, Business Administration / Finance
Tme Warner Cable September 2010 - Present
DynCorp International 2002 - 2010
Washington Mutual Card Services 1999 - 2002
Time Warner Cable April 1996 - September 1999
United States Air Force November 1987 - April 1996
Skills
Variance Analysis, Financial Analysis, Cost Accounting, Sarbanes-Oxley Act, Hyperion Enterprise, Revenue Recognition, Internal Controls, Forecasting, Financial Reporting, PeopleSoft, Accounting, General Ledger, Payroll, Essbase, Internal Audit, Auditing, JD Edwards, Process Improvement, Managerial Finance, GAAP, Financial Audits, Invoicing, Accounts Receivable, Access, Cash Flow, Business Process..., Account Reconciliation, Accruals, Consolidation, Financial Forecasting, Fixed Assets, Sarbanes-Oxley, US GAAP, Accounts Payable, SEC filings, Financial Accounting, Cash Management, Finance, Capital Budgeting, Great Plains Software, Hyperion
Education
Webster University 2001 — 2003
Masters, Management
Cameron University
Bachelor of Science, Management
American Specialty Health September 2013 - Present
Scripps Health August 2012 - September 2012
LabCorp May 2012 - June 2012
Valley Women for Women December 2010 - January 2012
Valley Women for Women OB/Gyn October 2008 - January 2012
Washington Mutual Card Services June 2007 - October 2008
Universal Cheerleaders Association May 2007 - September 2007
Skills
Medical Terminology, Medical Billing, Health Insurance, Healthcare Industry, Healthcare, ICD-9, HCPCS, Medical Coding, HIPAA, Medical Records, Cpr Certified, Medicaid, Microsoft Word, Microsoft Excel, Public Health, Medical Compliance, Phlebotomy, Accounts Payable, Insurance, Clinical Research, Clerical Skills, Claim, Office Administration, Medicare, HEDIS, Innovation Development, Standards Compliance
Education
Arizona State University 2007 — 2011
Bachelor of Science (B.S.), Medical Microbiology and Bacteriology
University of New England
Adult and Continuing Education Science In Healthcare
macys.com December 2014 - Present
Lyris April 2013 - December 2014
Acteva December 2012 - April 2013
Quality Control Marketing LLC January 2009 - December 2012
Boom Bap Project / Rhymesayers May 1999 - March 2011
Coolestshop.com March 2005 - October 2010
ABS-CBN / MYX TV / MYX Music Label June 2007 - March 2010
American InterContinental University October 2005 - June 2007
Amazon.com January 2004 - March 2005
Washington Mutual Card Services February 2002 - April 2004
Skills
Social Networking, Social Media Marketing, Online Marketing, Blogging, Music, Salesforce.com, Music Industry, Advertising, Marketing, Microsoft SQL Server, Online Advertising, Entertainment, Digital Marketing, Music Production, Video Production, Social Media, Mac, Digital Media, Radio, Microsoft Office, Event Planning, Recording, Copywriting, SEO, Content Management, Creative Direction, Content Strategy, WordPress, Record Labels, A&R, Start-ups, Facebook, Email Marketing, Event Management, E-commerce, Brand Development, Digital Strategy, Marketing Strategy, Talent Management, Multimedia, Account Management, Publicity, Promotions, Artist Development, Promoting, Viral Marketing, Artist Management, Writing, APIs
Education
American InterContinental University 2005 — 2006
Business, BusinessMarketing, Marketing
University of Oregon 1997 — 1999
Business
University of Oregon 1997 — 1998
Journalism, Business, Marketing, Cinema
San Francisco State University 1994 — 1996
Journalism, Cinema
MUFG in the Americas July 2014 - Present
Union Bank October 2008 - June 2014
Washington Mutual Card Services May 2007 - October 2008
Visa USA January 2005 - June 2007
Wells Fargo May 1999 - January 2005
The Strategis Group March 1998 - March 1999
Skills
Marketing Strategy, Direct Marketing, Brand Development, Marketing Communications, Strategy, Marketing, Brand Management, Financial Services, Credit Cards, B2B, Competitive Analysis, Segmentation, Banking, Strategic Partnerships, Advertising, Analytics, CRM, Product Management, Customer Acquisition, Multi-channel Marketing, Management, Integrated Marketing, Strategic Planning, E-commerce, B2B Marketing, Public Relations, Entrepreneurship, Investor Relations, Relationship Management, Lead Generation, Product Marketing, Database Marketing, Digital Marketing, Business Planning, Marketing Management, Marketing Research, Executive Management, Start-ups, Branding & Identity, Online Advertising, Outdoor Advertising, B2C Marketing, multichannel marketing, Integrated Brand..., Merchandising, Visual Merchandising, Change Management, Online Marketing
Education
American University - Kogod School of Business 1992 — 1995
MBA, International marketing
Trinity College, Washington DC 1989 — 1991
Bachelor's degree, Business
Texas A&M University - Mays Business School 1980 — 1983
Marketing
Kaiser Permanente October 2011 - Present
Genworth Financial Wealth Management February 2011 - September 2011
Wells Fargo Bank October 2009 - January 2011
JPMorgan Chase October 2008 - July 2009
Washington Mutual Card Services September 2006 - October 2008
Providian Financial November 2000 - May 2001
Providian Financial November 1999 - November 2000
Providian Financial June 1998 - November 1999
Providian Financial June 1995 - June 1998
Providian Financial June 1994 - June 1995
Education
California State University-East Bay 2009 — 2009
Certificate, Human Resources Management
California State University-Hayward 2004 — 2006
BS Psychology with Industrial/Organizational Psychology Option, Psychology
CalSTRS July 2015 - Present
HealthMarkets, Inc. May 2015 - July 2015
Csu stanislaus 2012 - 2012
Csu stanislaus 2012 - 2012
Csu stanislaus 2011 - 2012
Washington Mutual Card Services January 2006 - February 2009
Washington Mutual Card Services January 2004 - January 2006
Washington Mutual Card Services December 2002 - January 2004
Washington Mutual Card Services June 2000 - December 2002
Skills
Process Improvement, Banking, Business Analysis, Financial Analysis, Vendor Management, Analysis, Microsoft Excel, Call Center, Customer Service, Risk Management, Change Management, Management, Strategic Planning, Team Leadership, Budgets, Business Strategy, Requirements Analysis, Coaching, Call Centers, Marketing, Program Management, Credit Cards, Cross-functional Team..., Training
Education
California State University-Sacramento 2014 — 2016
Master's degree, Business Administration
California State University, Stanislaus 2010 — 2012
Bachelor of Arts (BA), Psychology
Chabot College 1998 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Reliant Group Inc. May 2014 - Present
Alaska Airlines May 2014 - August 2014
Alaska Airlines February 2014 - May 2014
Convergint Technologies July 2013 - January 2014
Convergint Technologies April 2009 - July 2013
Kaylea Professional Services June 2007 - December 2012
Washington Mutual Card Services 2006 - 2008
Farmers Insurance 2000 - 2006
Skills
Microsoft Project..., Life & Disability..., NASD Security Licensed, Contract Management, Community Outreach, Non-profit..., Small Business..., Licensing, Security, NASD, MS Project, Program Management, Customer Service, Accounting, Microsoft Office, CCTV, Physical Security, Access Control, Management, Alarm Systems, Project Management, Video over IP, Account Management, Process Scheduler, Training, IP Cameras, Project Planning, IP CCTV, Surveillance, Video Analytics, Security Management, Biometrics, Protection, Security+, Intrusion Detection, Cabling, Corporate Security, Security Operations, Fire Protection, Integration, Life Safety, Executive Protection, Low Voltage, Risk Assessment, Fire Safety, Fire Management, IPS, Security Training, Business Continuity, Security Audits
Education
Bellevue Community College 2011 — 2011
Project Management Paraprofessional Certificaiton, Construction Management
Washington State University 2006 — 2011
Bachelor's degree, Criminal Law
Bellevue Community College 2000 — 2006
Associate of Arts and Sciences (AAS), General Studies
WooRank June 2015 - Present
Uber June 2014 - Present
Progressive Insurance June 2012 - October 2014
Salu Beauty, Inc. August 2012 - June 2014
NARS Cosmetics September 2009 - December 2012
Benefit Cosmetics November 2010 - April 2012
Bank of America March 2008 - May 2010
Washington Mutual Card Services May 2008 - November 2009
Skills
Bookkeeping, Office Administration, Front Office, Social Media Blogging, Sales, Umbrella Insurance, Microsoft Excel, Inventory Management, Finance, Web Services, Account Management, Time Management
Education
California State University-Sacramento 2013 — 2015
Bachelor's Degree, Communication and Media Studies
Laguna Creek High School 2002 — 2006
High School, High School/Secondary Diplomas and Certificates
Charles Schwab April 2015 - Present
Cisco Systems Inc. 2013 - 2014
Cisco Systems Inc. 2011 - 2013
WebEx 2007 - 2011
Washington Mutual Card Services 2005 - 2007
Lucile Packard Children's Hospital 2004 - 2004
AboveNet 2000 - 2002
AboveNet 1999 - 2000
Skills
Project Management, Program Management, IT Service Management, Vendor Management, ITIL, Service Management, Data Center, Cloud Computing, Virtualization, Team Building, Integration, Diversity & Inclusion, Management, Leadership, Relationship Management, Professional Services, Community Services-..., Deployment, Instant Messaging..., SaaS, Cross-functional Team..., Cisco Technologies, Fraud Prevention, WebEx Conferencing, WebEx Connect, Business Planning, Business Process..., Organizational..., Logistics Management, Change Management, Youth Mentoring, Video Conferencing, System Deployment, Collaborative Leadership
Education
The George Washington University
Project Management Certification
University of Phoenix 1996 — 1998
Master of Arts (MA), Organizational Communication, General
California State University-Sacramento
Communications, Organizational Communications, Minor in Business
element•12 November 2011 - Present
Advent Software May 2012 - June 2014
Pershing Advisor Solutions, LLC November 2010 - November 2011
Pershing, LLC November 2010 - November 2011
Charles Schwab & Co., Inc. February 2008 - November 2010
Charles Schwab & Co., Inc. January 2006 - January 2008
Washington Mutual Card Services December 2002 - January 2006
Charles Schwab & Co., Inc. December 2001 - 2002
Charles Schwab & Co., Inc. December 2000 - December 2001
Charles Schwab & Co., Inc. January 2000 - December 2000
Skills
Strategy, Product Management, SaaS, IT Strategy, Enterprise Software, Product Marketing, CRM, Product Development, Integration, Leadership, Strategic Planning, Marketing Strategy, Management, Agile Methodologies, Financial Services, Web Development, Vendor Management, Technology Leadership, Marketing Communications, Business Process, Website Development, Software Development, Strategy Development, Investments, Executive Management, Portfolio Management, Change Management, Wealth Management, Asset Management, FINRA, Financial Advisory, Series 7, Series 63, Microsoft SQL Server, Disaster Recovery, Project Management, Program Management, IT Management, Consulting, Business Analysis
Education
Arizona State University 1988 — 1993
B.S.
Arizona State University 1988 — 1993
B.A.
World Courier - Amerisource Bergen August 2015 - Present
Cablevision November 2004 - November 2014
JPMorgan Chase & Co. 2001 - 2004
Washington Mutual Card Services 2000 - 2002
First Chicago Bank & Trust 1994 - 2000
Skills
Customer Service, Customer Satisfaction, Call Centers, Telemarketing, Communication, Inbound Marketing, Sales Process, VoIP, Sales Operations, Account Management, Customer Experience, Customer Retention, Management, Sales, Telecommunications, Vendor Management, Broadband, Managed Services
Education
Adelphi University
Bachelor's Degree, Mass Communication/Media Studies
Freeport High School
High School
Desert Schools Federal Credit Union September 2011 - Present
LiveOps June 2010 - July 2011
Bank of America - Formerly Countrywide Home Loans May 2007 - June 2010
Affiliated Computer Services 2006 - 2007
Washington Mutual Card Services 2005 - 2006
Citigroup 2003 - 2005
Metris Companies 1998 - 2003
NPC Processing 1998 - 1998
Sitel 1997 - 1998
Zacson Corporation 1996 - 1997
Skills
Vendor Management, Sales Process, Accountability, Call Center, Outsourcing Management, Operations Management, Call Centers, Customer Experience, CRM, Inbound Marketing, Management, Marketing, Performance Management, Customer Satisfaction, Team Leadership, BPO, Lead Generation, Outsourcing, Leadership, Sales, Change Management, Training, Program Management, Team Building, Telecommunications, P&L Management, Process Improvement, Budgets, Business Planning, Contact Centers, Management Consulting, Sales Management, Credit Cards, Customer Retention
Education
Arizona State University 1991 — 1994
Boeing February 2013 - Present
Executive Development Institute 2015 - 2015
Executive Development Institute 2015 - 2015
Boeing April 2011 - February 2013
Boeing September 2010 - April 2011
Boeing September 2009 - September 2010
Boeing October 2008 - September 2009
Vans March 2007 - October 2008
Tilly's January 2006 - March 2007
Washington Mutual Card Services February 2005 - January 2006
Skills
Cognos, EAS, Access, Microsoft Excel, Project Management, ICHS, Accounting, Materials Management, Demand Forecasting, Government Procurement, Contract Negotiation, Pricing, Estimating, Internal Audit, Earned Value Management, Business Analysis, Business Planning, Industrial Participation, Export Finance, Export Control..., Policy, Procedure Design, Intelligence Community, Intelligence Collection, HUMINT, Finance, Senior Finance, Planning Budgeting &..., Strategy, Strategy Creation, Program Management, Aerospace, Analysis, Cross-functional Team..., Cost Benefit, Strategic Planning, Risk Management, Variance Analysis, Process Improvement, Manufacturing, Supply Chain Management, Supplier Negotiation, Supplier Diversity, Supplier Evaluation, @Risk, SEER, Metal Fabrication, Integration, Financial Metrics, Lean Operations
Education
American Public University System 2011 — 2015
Intelligence Studies, Intelligence Analysis, Graduate
Pepperdine University, The George L. Graziadio School of Business and Management 2009 — 2012
MBA, Dispute Resolution
Villanova University 2011 — 2011
Master's Certificate, Advanced Contract Management
Mihaylo College of Business and Economics, California State University Fullerton 2004 — 2008
Bachelor of Arts, Business Administration and Finance
Occommunications December 2007 - June 2012
Washington Mutual Card Services April 2007 - October 2007
Skills
Telecommunications, Customer Service, Microsoft Office, Microsoft Excel, Accounting
Education
Ashford University 2013 — 2017
Bachelor's degree, Psychology
Chabot College 2003 — 2005
Accounting
Skyline High School 1995 — 1997
High School Diploma, General Studies
Washington Mutual Card Services June 2006 - Present
Illuminations February 2003 - November 2004
Bayhi Auto Glass April 2003 - April 2004
Skills
Analytics, Access
Education
American InterContinental University 2007 — 2009
Bachelor's, Business Administration
Alfred State College - SUNY College of Technology 2005 — 2006
Christmas Tree Shops 2013 - Present
Office Depot October 2010 - Present
Office Depot May 2010 - October 2010
Office Depot November 2005 - May 2010
Washington Mutual Card Services May 2005 - October 2005
Skills
Photoshop, Final Cut Pro, Visio, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Outlook, Avid, Inventory Management, Inventory Control, Logistics, Computer Maintenance, Computer Hardware, Microsoft Office, Customer Service, Merchandising, Time Management
Education
William Paterson University of New Jersey 2005 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
Bergen Community College
Information Technology
FloSports June 2012 - Present
BNTT 2008 - 2012
The Children's Center of Austin 2007 - 2008
First Option Mortgage 2004 - 2005
Washington Mutual Card Services 2003 - 2004
Cagle & McCumber 2002 - 2003
Skills
QuickBooks, Microsoft Office, Adobe Creative Suite, FileMaker, Google Docs, Accounting, Payroll, Billing Systems, Commercial Banking, Direct Sales, Growth Strategies, Management, Marketing Strategy, Customer Service, Account Management, Leadership, Marketing, Office Management, Event Planning, Sports Marketing, Small Business
Education
Austin Community College
San Jacinto College
JB Dewar April 2010 - 2014
Santa Cruz Biotechnology January 2009 - April 2010
Washington Mutual Card Services November 2007 - January 2009
Ritter Construction June 2006 - August 2008
Skills
Customer Service, Outlook, PowerPoint, Microsoft Word, Data Entry, Research, Microsoft Office, Residential Homes, Microsoft Excel, Data Analysis, Leadership, Supervisory Skills, Time Management, Access, Telephone Skills, Teamwork, Sales, Event Planning
Education
Allan Hancock College 2009 — 2009
POST Public Saftey Dispatcher
Cuesta College
Educational Leadership and Administration, General
Home FunderBNC MortgageJuly 2005 - July 2008
NovaStar Mortgage March 2003 - July 2005
Washington Mutual Card Services September 1998 - March 2003
Skills
Microsoft Excel, Microsoft Word, Outlook, Doc Magic, Calyx Point, Various other lending..., Funding, FHA, Auditing, Mortgage Lending, Loan Servicing, Loan Origination, Training
Education
James Albert School of Cosmetology-Costa Mesa 1994 — 1996
Certificate of Completion/ State Board Licence, Cosmetology/Cosmetologist, General
Orange Coast College
Genentech November 2009 - Present
Genentech June 2009 - December 2009
WaMu May 2007 - August 2008
WaMu 2007 - 2008
Washington Mutual Card Services 2000 - 2008
Providian October 1999 - May 2007
WaMu 2000 - 2007
Rite Aid 1995 - 1998
Education
Berkeley College 1999 — 2001
AS, Computer Information Systems
California State University-East Bay 1991 — 1993
BS
Direct Capital Corporation 2014 - 2015
Vantiv 2011 - 2013
Fidelity Investments 2007 - 2011
Washington Mutual Card Services 2001 - 2006
JPMorgan Chase & Co. 1993 - 2000
Skills
PMP, Project Management, UAT coordination, Project Planning, Written & Oral..., Leadership, Management, Operations Management, Financial Risk, Credit Risk, Credit Analysis, Credit Cards, Microsoft Office, Financial Analysis, Retail Banking, Credit Card Transaction..., Financial Regulation, Oral & Written..., Portfolio Management, PowerPoint, Visio, Employee Training, Business Process..., Business Requirements, Agile & Waterfall..., SEC filings, Project Plans, Benefit Cost Analysis, Hiring Employees, Department Budgeting, Bank Mergers, Offshore Outsourcing, Leading Meetings, Third Party Vendor..., Contract Negotiation, Merchant Card Processing, Merchant Accounts, Financial Statement..., Risk Management, Customer Oriented, Client Relations Skills, Financial Services, Business Analysis, Analysis
Education
Southern New Hampshire University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Keene State College
Bachelor of Arts (B.A.), Journalism & Political Science (dual major)
Boston University
Wine Studies at Elizabeth Bishop Wine Resource Center
CSAA Insurance Group, a AAA Insurer July 2012 - Present
AAA Northern California, Nevada & Utah Insurance Exchange January 2011 - July 2012
AAA NCNU December 2008 - January 2011
Washington Mutual Card Services January 2008 - December 2008
Washington Mutual Card Services October 2006 - January 2008
ETR Associates August 2005 - October 2006
Skills
Direct Marketing, Strategy, Project Management, Digital Marketing, Management, Analytics, Relationship Management, Marketing, Direct Mail, Strategic Planning, Budgets, Marketing Management, Program Management, Sales, Marketing Strategy, Online Marketing, Demand Generation, Online Lead Generation, Generating Revenue, Agency Relationship...
Education
University of California, Santa Barbara 2001 — 2005
Bachelor of Arts (B.A.), Business Economics
CSU Sacramento 2013 — 2014
Master of Business Administration (MBA)
Applied Data Finance December 2014 - Present
Kuhn Consulting January 2012 - November 2014
FleetCor October 2013 - May 2014
SunTrust Bank May 2009 - December 2011
Washington Mutual Card Services May 2007 - January 2009
Capital One Financial August 2001 - April 2007
The Boston Consulting Group 2000 - 2000
BNSF Railway 1995 - 1999
Skills
Digital Marketing, Analytics, CRM, Marketing Strategy, SEM, Customer Acquisition, Market Research, Strategy, Marketing Analytics, Online Advertising, Social Media, Database Marketing, SEO, Segmentation, Management, Financial Services, Customer Retention, Direct Marketing, Marketing, Leadership, Business Strategy, B2B, Strategic Planning, Mergers & Acquisitions, Risk Management, Competitive Analysis, User Experience, Executive Management, E-commerce, Credit Cards, Product Marketing, Pricing, Lead Generation, Consulting, Multi-channel Marketing, Integrated Marketing, Business Development, Marketing Management, Advertising, Team Building, Salesforce.com, Market Analysis, Cross-functional Team..., SaaS, P&L Management, Mobile Marketing, Management Consulting, B2B Marketing, Marketing Research, Web Analytics
Education
Harvard Business School 1999 — 2001
MBA
Brown University 1989 — 1993
BA
Orchard Hospital June 2014 - Present
Fremont Rideout Hospital February 2014 - Present
Sutter County Health and Human Services July 2012 - February 2013
Community Medical Centers, Inc. October 2006 - August 2009
H & R Block 2004 - 2006
Washington Mutual Card Services January 2002 - December 2003
Providian Financial October 2000 - January 2002
nextcard December 1998 - April 2000
Providian Financial 1994 - 1998
Skills
Administrative Support, Debt Collection, Residential Mortgages, Identity Theft, Risk Monitoring, Quality Assurance, Quality Management, Employee Health, Undergraduate, Healthcare Management, Community Health, Quality Of Care, Healthcare, JCAHO, Administrative..., HIPAA, Medical Terminology, Quality Improvement, EHR, EMR, Microsoft Office, PowerPoint, Change Management, Patient Safety, Revenue Cycle, Healthcare Industry, Access, Medicare, Confidentiality
Education
University Of Phoenix 2009 — 2011
California State University-East Bay 1996 — 1997
San Joaquin Delta College 1990 — 1995
Associates of Arts in Natural Science, Natural Science
IBM Global Business Services May 2010 - Present
eBay July 2009 - April 2010
Infinera July 2009 - August 2009
Franklin Templeton Investments 2007 - July 2009
Washington Mutual Card Services May 2006 - April 2007
IMS Health (MedInitiatives Inc) March 2003 - March 2006
Pitney Bowes September 2002 - February 2003
Department of Justice May 2001 - August 2002
Spherion Staffing August 2000 - April 2001
Ruzuka Computers May 2000 - July 2000
Skills
Data Warehousing, Business Intelligence, SDLC, ETL, Requirements Analysis, Oracle, Database Design, Integration, Unix, Agile Methodologies, Databases, PL/SQL, Informatica, Microsoft SQL Server, Big Data, SOA, UML, MS Project, Apache Spark
Education
IBM Certification
InfoSphere Streams
TOGAF Enterprise Archietcture 2010 — 2010
Enterprise Archietcture
Business Architecture Institute 2009 — 2009
Business Architecture
Bill Inmon 2001 — 2001
Exploration Warehousing, Advanced Data Warehousing
Ralph Kimball University 1998 — 1998
Advanced Techniques - Dimensional Modeling, DataWarehouse and Business Intelligence
Mumbai Education Trust Inst of Mgt Studies 1994 — 1996
MBA-Finance, Master of Management Studies
University of Mumbai 1990 — 1993
BE, Bachelor of Engineering, Electronics and Telecommunications
Board of Technical Education 1987 — 1990
Polytechnic, Instrumentation
Atomic Energy Central School
Plume On Point August 2010 - Present
Aspire Public Schools March 2014 - June 2014
Mobile Minds Tutoring August 2013 - March 2014
Oakland Unified School District March 2013 - June 2013
Oakland Unified School District October 2011 - March 2013
Oakland Unified School District October 2010 - September 2011
First American Title November 2009 - August 2010
SCORE! Educational Centers October 2008 - July 2009
Washington Mutual Card Services July 2008 - October 2008
YCH Communities May 2005 - June 2007
Skills
Community Outreach, Classroom Management, Differentiated..., Lesson Planning & Design, Leadership, Event Management, Fundraising, Public Speaking, Event Planning, Scaffolding, Teaching, Copywriting, Market Research, Marketing Communications, Lead Generation, Coordination, Non-profits, Social Media, Marketing, Customer Service, Staff Development, PowerPoint, Sales, Social Media Marketing, Strategy, Curriculum Design, Management, Advertising, Public Relations, Social Networking, Nonprofits
Education
CalState TEACH 2012 — 2014
Graduate, Multiple Subject Teaching Credentials
California State University-East Bay
Bachelor of Science, Business Administration: Organizational Communication, Public Relations, Corporate Management
Christensen
Christensen
Holy Names
YapStone April 2015 - Present
JPMorgan Chase November 2012 - Present
IMVU October 2010 - November 2012
JPMorgan Chase 2007 - December 2009
Washington Mutual Card Services 2004 - 2007
Washington Mutual Card Services 2001 - 2004
Providian Financial 1999 - 2001
Providian Financial 1998 - 1999
Skills
TSYS, FDR, Cybersource, Credit Cards, Payments, Risk Management, Fraud, Operations Management, Financial Services, Credit Risk, Financial Risk, Debit Cards, Payment Card Processing, Management, Vendor Management, Team Leadership, Credit, Team Management, Call Center, Banking, Relationship Management, Invoicing, Call Centers, Process Improvement, Customer Service, Customer Satisfaction, Leadership, Business Analysis, Strategy, Analytics, Business Process..., Outsourcing, Start-ups, Customer Experience, Quality Assurance, Cross-functional Team..., CRM, Analysis, Mergers & Acquisitions, Portfolio Management, Strategic Partnerships, E-commerce, Electronic Payments
Education
California State University-East Bay
Bachelor of Arts (B.A.), Liberal Studies, Minor in Business
Visa February 2015 - Present
Visa February 2014 - February 2015
Visa April 2013 - January 2014
Blue Shield of California November 2011 - April 2013
BlackRock April 2011 - September 2011
Bank of the West June 2009 - April 2011
Washington Mutual Card Services 2007 - March 2009
Washington Mutual 2007 - 2009
Washington Mutual 2005 - 2007
Irwin Home Equity 2003 - 2005
Skills
Project Management, Business Analysis, People Management, Vendor Management, Process Improvement, SDLC, Program Management, Risk Management, PMO, PMP, Project Portfolio..., Business Process..., Cross-functional Team..., Business Intelligence, Credit Cards, Change Management, Requirements Analysis, Visio, Management, Integration, Business Process, Team Leadership, Project Planning, Data Warehousing, Analysis, Business Requirements, Data Analysis, Resource Management, Financial Services, Data Governance, Six Sigma, Quality Assurance, Leadership, Enterprise Software, Software Documentation, Testing, Systems Analysis, Requirements Gathering, IT Strategy, Software Project..., Governance, E-commerce, Team Building, MS Project, CRM, Analytics, Training, ETL, IT Management, Agile Project Management
Education
California State University-East Bay 1987 — 1991
BA, Sociology
YWCA of San Diego County February 2015 - Present
Private Practice May 2013 - Present
Veterans Village of San Diego June 2012 - June 2013
San Francisco State University January 2008 - June 2010
The Designory July 2005 - July 2007
Washington Mutual Card Services February 2002 - July 2005
Publicis (Frankel Brand Marketing) May 2000 - February 2002
The Marketing Partners July 1998 - May 2000
AIWA America, a subdivision of Sony August 1997 - July 1998
Skills
CBT, Mental Health, Psychology, Research, Family Therapy, Psychotherapy, Group Therapy, Clinical Research, Healthcare, Treatment, Program Development, Public Health, Qualitative Research, Prevention, Therapists, Health Education, Wellness, Co-occurring Disorders, Mental Health Counseling, Adolescents, Behavioral Health, Counseling Psychology, Motivational..., Crisis Intervention
Education
Brandman University, Part of the Chapman University System 2011 — 2013
Master of Arts (M.A.), Psychology, 4.0
San Francisco State University 2008 — 2011
Master of Arts (M.A.), Sociology: Human Sexuality Studies
California State University-Fullerton
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Ben C. Gerwick, Inc. August 2010 - February 2014
Washington Mutual Card Services October 2009 - November 2010
Skills
Microsoft Office, Photoshop, InDesign, PowerPoint, Deltek, Proposal Writing, Proposal Support, Marketing, Government Proposals, Adobe Acrobat, Marketing Communications, Newsletters, Collateral, Email Marketing, Event Planning
Education
California State University-East Bay
B.S. Business Administration, Marketing
Connect Realty.com, Inc. December 2014 - Present
Chase December 2012 - Present
Chase May 2011 - December 2012
Chase June 2008 - May 2011
Washington Mutual Card Services May 2006 - June 2008
Skills
Retail Banking, Consumer Lending, Mortgage Banking, Commercial Banking, Credit Analysis, Small Business Lending, Loan Origination, Commercial Lending, Risk Management, Portfolio Management, Relationship Management, Credit Risk, Leadership, Cross Selling, Branch Banking, Management
Education
Barstow Community College 1999 — 2001
Associate's degree, Business Administration and Management, General
Barstow High School
eBay Inc July 2013 - Present
PayPal Inc July 2011 - July 2013
PayPal Inc July 2007 - June 2011
Washington Mutual Card Services 2003 - 2007
Providian Financial 1999 - 2003
Decision Technologies 1997 - 1999
Skills
Business Analytics, Analytics, Business Intelligence, Data Warehousing, Product Management, SDLC, SAS, Analysis, Data Mining, Management, Credit Cards, Six Sigma, Leadership, Credit Risk, E-commerce, Forecasting, Risk Management, Software Project..., Data Modeling, Business Analysis, Web Analytics, Data Analysis, Segmentation, Predictive Analytics, Product Development, Predictive Modeling, Strategy
Education
Bangalore University
Bachelor of Engineering, Mechanical Engineering
The University of Memphis
Master Of Science, Biomedical Engineering
Santander Consumer USA Inc. June 2015 - Present
Santander Consumer USA Inc. November 2014 - June 2015
Santander Consumer USA Inc. March 2014 - November 2014
Robert Half/USAA (contractor) September 2013 - January 2014
Harlandale August 2009 - October 2013
Affiliated Computer services (ACS) February 2009 - August 2009
Washington Mutual Card Services March 2006 - March 2009
Wells Fargo (formerly known as Wachovia) April 2008 - February 2009
JPMorgan Chase October 2000 - March 2006
Skills
Microsoft Office, Typing, Special Education, Management, Training, Program Management, Time Management, Anti Money Laundering, General Deposit..., Information Security..., Privacy Policies, Team Building, Learning Map for..., Mentoring, Project Planning, Communication styles, Consumer Lending, Development Planning, Live Chat, Suspicious Activity..., HIPAA, Specialty Lending..., Project Management, Visio, Microsoft Publisher, Microsoft SQL Server, TYSYS, NICE Call Recording, FDR, Siebel, CPI trained, LSAMS, AS4, Query, BSA, SOX, Captivate, IAM, Photoshop, Datamart, Groupwise, regulation B, regulation E, Regulation C, regulation X, Regulation Z, HIPPA, Training Leadership, Software Documentation, Leadership
Education
Grand Canyon University 2009 — 2012
Master's degree, Educational Administration and Supervision
American InterContinental University 2007 — 2009
Master's degree, Curriculum and Instruction
American InterContinental University 2006 — 2007
Bachelor's degree, Business Administration/Healthcare Management, 3.67
WellPoint July 2013 - Present
WellPoint April 2012 - July 2013
WellPoint June 2011 - April 2012
WellPoint July 2010 - June 2011
WellPoint November 2008 - July 2010
UnitedHealth Group October 2007 - November 2008
Coventry Health Care April 2004 - October 2006
Countrywide KB Home Loans 2004 - 2005
Washington Mutual Card Services 1999 - 2002
Washington Mutual Card Services 1999 - 2002
Skills
Vendor Management, Business Analysis, Leadership, Management, Project Management, Change Management, Data Analysis, Team Building, Operations Management, CRM, Healthcare, Medicare, HIPAA, Medicaid, Strategic Planning, Managed Care, Insurance, Program Management, Strategy, Healthcare Industry, Health Insurance, Process Improvement, Business Process..., Analysis, Training, Visio, Healthcare Information..., Provider Relations, Cross-functional Team..., Access, Business Requirements, Call Centers, Databases, Requirements Analysis, SharePoint, Business Intelligence, Business Process
Education
Erickson Coaching International 2015 — 2015
Erickson Certified Coach, Life/Business Coach
University of Maryland University College 2010 — 2011
Master of Business Administration (M.B.A.)
California State University-Northridge 1997 — 2002
BS, Management, Information Systems
Comcast October 2013 - Present
Comcast December 2012 - October 2013
Comcast February 2009 - December 2012
JPMorgan Chase July 2006 - January 2009
Washington Mutual Card Services January 2005 - July 2006
Providian Financial December 2002 - January 2005
Providian Financial June 2000 - December 2002
Skills
Call Center, Vendor Management, Process Improvement, Credit Cards, Customer Experience, Risk Management, Workforce Management, Credit, Operations Management, Customer Retention, Banking, Customer Satisfaction, Business Analysis, Quality Assurance, Cross-functional Team..., Telecommunications, Change Management, Financial Services, Coaching, Customer Service, Call Centers, Leadership, Training, Telephony, Program Management, Management, Broadband
Education
California State University-Sacramento 1994 — 1997
California State University-Sacramento
Anthem, Inc. April 2014 - Present
Anthem, Inc. December 2008 - March 2014
Washington Mutual Card Services January 2007 - October 2008
Wells Fargo Financial June 2006 - December 2006
Macy's June 2005 - June 2006
Verizon Wireless March 2004 - May 2005
Washington Mutual Card Services March 2001 - February 2004
Blue Shield of California October 1997 - February 2001
Skills
Process Improvement, Call Centers, Training, Vendor Management, Team Building, Sales, Customer Service, Data Analysis, Management, Coaching, Call Center, Banking, Strategic Planning, Performance Management, Budgets, Health Insurance, Healthcare, Human Resources, Sales Management, Customer Satisfaction, Insurance, Business Analysis, Marketing, Program Management, Six Sigma Yellow Belt
Education
University of Phoenix 1999 — 2001
MBA, Business Management
California State University-Northridge 1996 — 1998
Bachelors of Science, Environmental and Occupational Health
Smead Manufacturing January 2005 - Present
Organo Gold January 2011 - January 2013
Washington Mutual Card Services March 1999 - March 2004
Advest, Inc. March 1995 - October 1997
Skills
Customer Service and..., Microsoft Word, Customer Service, Microsoft Office, Process Improvement, Sales, Account Management, Team Building, Outlook, Budgets, Advertising, Business Analysis, Call Centers, Change Management, Coaching, Cold Calling, Contract Negotiation, Cross-functional Team..., Data Entry, Employee Relations, Graphic Design, Insurance, Inventory Management, Leadership, Management, Microsoft Excel, Marketing Strategy, Marketing, Manufacturing, Negotiation, New Business Development, Office Management, Online Advertising, Operations Management, PowerPoint, Social Media, Windows, Strategic Planning, Training, Project Management, Sales Operations, Product Development, Sales Management, Public Speaking, Team Leadership, Salesforce.com, Software Documentation, Time Management, Purchasing, Procurement
Education
Capella University 2013 — 2017
Bachelor's Degree, Health/Health Care Administration/Management, 4.0
South Florence High 1986 — 1989
Diploma, Graphic Communications
Virginia College-Birmingham
Associate’s Degree, Human Resources Management/Personnel Administration, General, 4.0
Aura Salon July 2015 - Present
Shine Salon & Spa March 2010 - July 2015
Washington Mutual Card Services March 2006 - August 2008
Wells Fargo July 2003 - November 2005
Skills
Banking, Customer Service, Data Entry, Microsoft Excel, Telephone Skills
Education
Marinello Schools of Beauty-Reno 2008 — 2009
Salon/Beauty Salon Management/Manager
Western Nevada College 2003 — 2004
Business/Commerce, General
Puget Sound Energy September 2015 - Present
Public Storage January 2014 - Present
Public Storage April 2007 - December 2013
AT&T Mobility April 2006 - March 2007
Washington Mutual Card Services January 2006 - April 2006
Skills
Microsoft Word, Microsoft Excel, Adobe Photodeluxe, Adobe Freehand, HTML, Linx, PowerPoint, Payroll, Customer Service, Management, Teamwork, Outlook, Cross-functional Team..., Access, Microsoft Office, Photoshop, Project Management, Windows, Illustrator, Accounting, Research, Leases, Inventory Control, Office Management, Invoicing, Spreadsheets, Office Administration, Inventory Management, Data Entry, Accounts Receivable, Accounts Payable, Budgets, Leadership, Time Management, Contract Management, Marketing
Education
Central Washington University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Multi-/Interdisciplinary Studies, Business
Cascadia Community College 2009 — 2010
Associate of Arts (AA), Web Page, Digital/Multimedia and Information Resources Design
Shoreline Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
* August 2015 - Present
Firefighters First Credit Union January 2008 - August 2015
American Specialty Health 2007 - 2008
Premier America Credit Union 2000 - 2007
Aetna U.S. Healthcare 1996 - 2000
Prudential Healthcare 1994 - 1996
Bank of America 1993 - 1994
Washington Mutual Card Services 1992 - 1993
Skills
Seasoned Call Center..., Call Flow Analysis, Strategic Planning, project management, Analysis, Customer Service, Call Center, Team Building, Budgeting, Customer Relations, Compliance, Process Improvement, Coaching, Problem Solving, Microsoft Office, Account Management, Mentoring, Public Speaking, Excel, Team Leadership, Marketing Strategy, Operations Management, Change Management, Negotiation, Vendor Management, Contract Negotiation, Marketing Communications, Banking, Writing, Word, PowerPoint, Public Relations, Business Planning, Event Planning, Administration, Data Analysis, Leadership Development, Program Management, Microsoft Word, Microsoft Excel, Budgets, Marketing, New Business Development, Call Centers, Customer Satisfaction, Leadership, Executive Management, Project Management, Management, Business Development
Education
Pepperdine University 2014 — 2016
Master of Business Administration (MBA), Business Administration, Management and Operations
California State University-Northridge 1993 — 1996
University of California, Los Angeles
Management Sciences and Quantitative Methods
Assurant June 2015 - Present
ADP August 2014 - March 2015
Chase October 2010 - June 2014
Assurant January 2007 - October 2010
Washington Mutual Card Services October 2001 - October 2005
Skills
Office Systems..., Training, Writing Job..., Operations Management, Financial Management..., Marketing Management, Effective Communication, Employee Training, Strategic Planning
Education
Ashford University 2013 — 2014
Master of Business Administration (MBA)
Ashford University 2008 — 2010
Bachelor of Arts (B.A.)
Poyner Adult Education Center 2003 — 2003
Certificate
Florence-Darlington Technical College 1998 — 2001
Certificate- Transcriptionist
Mutual of Omaha September 2015 - Present
The Hartford July 2011 - September 2015
Yoga Sanctuary June 2010 - July 2011
USAA January 2009 - February 2010
Washington Mutual Card Services October 2005 - January 2009
Providian Financial September 2002 - February 2007
World Savings 2001 - 2002
Omnicom Group 2000 - 2001
Skills
Financial Services, Brand Management, Credit Cards, Analytics, Direct Marketing, Property & Casualty..., Integrated Marketing, Leadership, Management, Segmentation, Marketing Strategy, Business Strategy, CRM, Marketing, Insurance, Program Management, B2B, Strategy, Brand Development, Channel Expansion, Banking, Advertising, Customer Acquisition, Customer Experience, Direct Mail, Enterprise Software, Multi-channel Marketing, P, Project Planning, Risk Management, Sales, Strategic Planning, Team Management
Education
Babson College 1994 — 1998
MBA, Marketing
Dickinson College 1986 — 1990
BA, English, French, Fine Arts
Dwight Englewood 1980 — 1986
LinkedIn August 2009 - Present
Cognizant Technology Solutions August 2008 - January 2010
Washington Mutual Card Services August 2004 - August 2008
Bay Secure, Inc February 2002 - August 2004
Skills
Unix, Solaris, Linux, Apache, Integration, Troubleshooting, Testing, Release Engineering, Python, Servers, Virtualization, Perl, Build Engineering, Software Documentation, Tomcat, Subversion, System Deployment, Security, Ant, Deployment, Configuration Management, System Administration, Software Integration, Artifactory, Scalability, Unix Shell Scripting, Unix Administration, Weblogic, LAMP, SALT, Hudson, VMware, JIRA, svn
Education
California State University-East Bay 2002 — 2005
Computer Information Systems
Bank of America April 2014 - July 2015
3M July 2013 - April 2014
Charles Schwab December 2012 - June 2013
PMI Group May 2007 - March 2012
Washington Mutual Card Services November 2005 - June 2006
Charles Schwab February 2003 - November 2005
viaMD, Inc. October 2001 - January 2003
Sun Microsystems March 2000 - October 2001
Broadbase February 2001 - June 2001
Charles Schwab March 1999 - March 2000
Skills
Test Planning, HP Quality Center, Agile Methodologies, Regression Testing, Quality Assurance, Testing, Test Cases, Business Requirements, HP QTP, Manual Testing, Financial Applications, Test Strategy
Education
CSU Chico 1984 — 1987
Bachelor of Arts (B.A.), Political Science and Government, 3.03
USMD May 2014 - Present
United Allergy Services February 2013 - May 2014
PhysAssist Scribes, Inc July 2012 - February 2013
JPMorgan Chase November 2011 - June 2012
Washington Mutual Card Services June 2005 - August 2007
Education
The University of Texas at Arlington 2013 — 2015
Master's degree, Health/Health Care Administration/Management
Austin College 2007 — 2011
BA, Biology, Art
Univeristy of Edinburgh 2010 — 2010
Study Abroad, Biology
Mount St. Mary's University January 2015 - Present
Frederick Community College August 2014 - Present
Taylor & Francis Group January 2005 - Present
Ad Litteram January 2005 - Present
Illinois State University July 2013 - May 2014
Bradley University January 2011 - May 2011
Taylor & Francis Group May 2004 - January 2005
Washington Mutual Card Services February 2002 - November 2003
Adaptis November 2001 - February 2002
Bank of America March 1998 - November 2001
Skills
Romanian, French, Italian, English, Copyediting, Teaching Writing, Teaching English, Visual Arts, Visual Communication, Literature, Literary Criticism, International Relations, Editing, Writing, Creative Writing, Research, Proofreading, Teaching, Social Media, Blogging, Copywriting, Technical Writing, Proposal Writing, PowerPoint, Publishing, Microsoft Office, Grant Writing, Copy Editing, Higher Education, Press Releases, Teaching English as a...
Education
Illinois State University 2011 — 2016
Ph.D. in progress, Rhetoric and Cultural Studies
Bradley University 2008 — 2010
MA, English
Johns Hopkins SAIS 1993 — 1994
Graduate Diploma, International Studies
Universitatea „Babeș-Bolyai” din Cluj-Napoca 1987 — 1992
BA, English Language and Literature
Liceul de Arte Plastice Cluj-Napoca, Romania 1982 — 1986
High School Romanian Baccalaureate Diploma, Visual Arts
PwC July 2014 - Present
PwC January 2012 - June 2014
Benchmark Solutions May 2011 - November 2011
Lockheed Martin February 2009 - May 2011
Washington Mutual Card Services May 2008 - August 2008
Washington Mutual May 2007 - August 2007
Become.com June 2006 - August 2006
Skills
Requirements Analysis, Integration, Business Intelligence, SQL, Databases, Perl, Java, Microsoft SQL Server, Project Management, MySQL, Python, Strategy, Access, PHP, Testing, Management, Enterprise Software, Data Mining, Software Engineering, ERP, Business Analysis, Unix, Process Improvement
Education
Carnegie Mellon University 2007 — 2008
Masters
University of California, Berkeley 2003 — 2007
Bachelors
Henry Mayo Newhall Memorial Hospital September 2013 - Present
California State University, Northridge May 2012 - Present
Kaiser Permanente 2006 - 2013
Motion Picture and Television Fund Health Center September 2011 - May 2012
Henry Mayo Newhall Memorial Hospital September 2010 - July 2011
Washington Mutual Card Services 2005 - 2006
Providence Health & Services 2000 - 2005
Skills
Applicant Tracking..., Onboarding, Employee Relations, Talent Acquisition, Human Resources, Recruiting, HRIS, Workforce Planning, Technical Recruiting, Benefits Administration, Employee Benefits, Performance Management, Temporary Placement, Customer Service, New Hire Orientations, Resume Writing, Career Counseling, Interviews, Healthcare, College Recruiting, Taleo, Training, Mentoring, Deferred Compensation, Job Fairs, FMLA, Leadership, Mental Health, Psychotherapy
Education
California State University-Northridge 2010 — 2013
Master of Social Work (MSW)
Washington State University 1996 — 2000
Bachelor's degree, Social Sciences- Industrial Organizational Psychology
Shane Marketing Associates, LLC & Alternative Capital Solutions, LLC. May 2009 - Present
Social Security Administration May 2009 - 2015
Internet Marketing Training Center 2013 - 2014
New Birth Missionary Baptist Church October 2006 - May 2009
Washington Mutual Card Services January 2005 - October 2006
LHS April 2002 - January 2005
JANDRE Enterprises, Inc. January 2000 - 2005
Skills
Social Media Marketing, Social Networking, SEO, Digital Marketing, Marketing Strategy, Marketing Research, Digital Media, Digital Strategy, Mobile Marketing, Mobile Advertising, Public Speaking, Training, Nonprofits, Online Marketing, Leadership, Customer Service, Management, Team Building, Marketing, Marketing Communications, Commercial Finance, Financial Analysis, Credit Analysis, Lines Of Credit, Debt Restructuring, Project Finance, Commercial Real Estate, Commercial Lending, Apartments, Strategy, Public Relations, Leadership Development, Small Business, Social Media, Brand Development, Direct Marketing, Event Planning, Lead Generation, Mobile Devices, Marketing Management, Sales, Strategic Planning, Web Marketing, Business Strategy, Coaching, Investments, Negotiation, Entrepreneurship, Microsoft Office, Program Management
Education
Capella University 2010 — 2015
Doctor of Philosophy (Ph.D.), Business Management Specializing in Marketing
Liberty University 2009 — 2011
Master of Divinity (M.Div.)
Liberty University 2009 — 2010
Masters of Arts, Pastoral Counseling and Specialized Ministries
Life Christian University 2003 — 2008
Bachelor of Arts (BA) & Masters of Arts (MA), Theology/Theological Studies
Commercial Capital Training Group
Commercial Finance/Business Lending
Four Step Marketing Training
Internet Marketing
Internet Marketing & Social Media Training Center
Digital Marketing
BECU April 2015 - Present
Center for Financial Services Innovation June 2010 - Present
Amazon January 2014 - May 2015
H&R Block November 2011 - August 2013
Sears Holdings Corporation October 2006 - July 2011
Washington Mutual Card Services November 2005 - October 2006
Providian Financial January 2003 - November 2005
Citi Cards Division of Citibank November 2001 - January 2003
eConsumer Division of Citibank January 1999 - November 2001
Citi Cards Division of Citibank August 1997 - January 1999
Skills
Business Management, Launching Of New..., Payments, Management, Product Launch, Credit, Leadership, Forecasting, Strategy, P&L Management, Business Development, Strategic Partnerships, Cross-functional Team..., Integrated Marketing, Financial Services, Process Improvement, E-commerce, Strategic Planning, Business Planning, Product Development, Credit Cards, Program Management, Marketing, New Business Development, Analytics, Banking, Start-ups, Direct Marketing, Marketing Strategy, Market Research, Email Marketing, Team Building, Retail, Portfolio Management, Project Management, Brand Development, Contract Negotiation, Product Management, Competitive Analysis, Negotiation, Executive Management, Mergers & Acquisitions, CRM, Pricing, Customer Insight, Business Strategy, Finance, Segmentation, Product Marketing
Education
Harvard Business School 1991 — 1993
MBA, General Management
Brown University 1984 — 1988
BA, Organizational Behavior & Mgmt
CO-OP Financial Services January 2014 - Present
CO-OP Financial Services August 2003 - December 2013
Exempla Healthcare May 2000 - June 2003
CO-OP Financial Services August 1998 - April 2000
Team Rehab 1997 - 1998
Anaheim Memorial Medical Center 1995 - 1997
Washington Mutual Card Services 1989 - 1995
Skills
Employee Relations, Employee Benefits, Talent Acquisition, Workforce Planning, Performance Management, Recruiting, Human Resources, Talent Management, Employee Engagement, Leadership Development, Deferred Compensation, Organizational..., Training, Benefits Administration, Payroll, HRIS
Education
Chapman University, The George L. Argyros School of Business and Economics 2014 — 2016
Executive MBA, Business Administration
Western CUNA Management School (WCMS) 2007 — 2009
Credit Union Management Certification
California State Polytechnic University-Pomona 1984 — 1989
Bachelors of Science, Bus Mgmt, Human Resources Emphasis
SGI Construction Management (SGI) December 2013 - Present
Bank of America October 2010 - October 2012
Washington Mutual Card Services November 1998 - March 2009
Skills
Microsoft Excel, Customer Service, Microsoft Office, Outlook, Call Centers, Credit Cards, Data Entry, Microsoft Word, Banking, Customer Satisfaction, Team Building, Coaching, Event Planning, Budgets
Education
Contra Costa College 2010 — 2013
Early Childhood Education and Teaching
Carrington College California-San Leandro 1996 — 1998
Medical Assistant Certificate, Medical/Clinical Assistant
Merritt College
ADInstruments January 2014 - Present
California Polytechnic State University April 2012 - June 2013
California Polytechnic State University June 2011 - December 2012
California Polytechnic State University May 2010 - April 2012
California Polytechnic State University October 2008 - May 2010
Washington Mutual Card Services May 2005 - August 2007
Skills
Biomedical Engineering, COMSOL, Matlab, Solidworks, Minitab, Statistics, Biomaterials, Research, Adobe Design Programs, Mathematica, Laboratory, ImageJ, Experimental Design, Data Analysis, Machining, Microscopy, Bone, Design of Experiments, Adobe Creative Suite, Lathe, Nanoindentation, Video Editing, Sales, Sales Engineering, Salesforce.com
Education
California Polytechnic State University-San Luis Obispo 2011 — 2013
Master's degree, Bioengineering and Biomedical Engineering, 3.31
California Polytechnic State University-San Luis Obispo 2007 — 2013
Bachelor of Science (BS), Bioengineering and Biomedical Engineering
Hanlon Investment Management, Inc. August 2015 - Present
TD April 2014 - June 2015
PNC November 2007 - April 2014
HSBC November 2004 - June 2006
Washington Mutual Card Services 2001 - 2004
Skills
Banking, Loans, Financial Services, Credit, Retail Banking, Consumer Lending, Mortgage Lending, Cross Selling, Employee Engagement, Financial Risk
Education
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Finance, 3.11
Bergen Community College 1996 — 2000
Associate of Science (A.S.), Business Administration
Bridgepointe Technologies September 2015 - Present
vCom Solutions, Inc. December 2013 - August 2015
vCom Solutions, Inc. January 2007 - December 2013
Allied Home Mortgage & Real Estate Inc. July 2005 - January 2007
Washington Mutual Card Services January 2001 - July 2005
Data Dimensions Inc March 1999 - January 2001
CompUSA March 1999 - January 2001
Skills
SaaS, Professional Services, Telecommunications, Solution Selling, Account Management, Consultative Selling, Client Relations, Managed Services, Unified Communications, Selling, Sales, Management, Strategic Planning, Direct Sales, VoIP, Enterprise Software, Vendor Management, MPLS, Wireless, Data Center, Salesforce.com, IP, Cloud Computing, Cisco Technologies, Product Management, Telecom Expense..., Telephony
Education
Cambridge Institute - International Business (Germany)
International Business
Chabot College
Business
CalPERS, Sacramento January 2015 - Present
CalPERS January 2015 - Present
DIRECTTV October 2013 - December 2014
General Dynamics Information Technology January 2013 - September 2013
Lockheed Martin December 2011 - December 2012
parago April 2010 - November 2011
AT&T Mobile Tel November 2007 - March 2010
Verizon Wireless July 2006 - October 2007
Washington Mutual Card Services July 2005 - June 2006
IBM Software Services (Flexi Health Systems) April 2004 - June 2005
Skills
Management, Test Planning, Business Analysis, Quality Assurance, Vendor Management, QTP, Manual Testing, SDLC, Agile Methodologies
Education
Andhra University
M.B.A
Bank of America November 2010 - Present
Wells Fargo October 2009 - November 2010
JPMorgan Chase September 2008 - July 2009
Washington Mutual September 2006 - September 2008
Washington Mutual Card Services April 2005 - September 2006
Providian Financial August 2000 - March 2005
Providian Financial (Home Loans) January 1998 - August 2000
Providian Financial April 1994 - December 1997
HCL America June 1992 - April 1994
The Bombay Stock Exchange 1989 - 1991
Skills
Program Management, Offshoring, Telecommunications, Management
Education
Sydenham Institute of Management Studies 1988 — 1989
PGDBM
Bangalore University 1983 — 1987
B.S (Engg.)
St.Thomas High School 1975 — 1980
SSC
Visa March 2010 - Present
Washington Mutual Card Services May 2003 - August 2009
Fair Isaac Co June 1994 - May 2003
Skills
Statistical Modeling, SAS, Segmentation, Database Marketing, Predictive Analytics, Predictive Modeling, Direct Marketing, Credit Cards, Analytics, Cross-functional Team..., Marketing Analytics, Credit Risk, Customer Insight, Customer Acquisition, Data Analysis, Credit Scoring, Big Data, Product Development, Data Mining
Education
California Polytechnic State University-San Luis Obispo 1989 — 1994
BS, Economics, Statistics
Washington Mutual April 2006 - Present
JPMorgan Chase April 2006 - Present
Washington Mutual Card Services April 2006 - Present
Washington Mutual Card Services Now JP Morgan Chase 2006 - Present
American Express 2004 - 2006
Arizona State University 2000 - 2004
Education
Arizona State University 2000 — 2004
Osmania University 1996 — 2000
Bachelors of Engineering, Mechanical Engineering
JPMorgan Chase February 2014 - Present
JPMorgan Chase January 2013 - February 2014
JPMorgan Chase August 2010 - January 2013
JPMorgan Chase January 2009 - September 2010
WaMu 2007 - 2008
Washington Mutual Card Services 2006 - 2008
MBNA 1995 - 2005
Skills
SAS, Database Marketing, SQL, Data Warehousing, Segmentation, Teradata, Business Intelligence, Visio, Microsoft Excel, Microsoft SQL Server, Consumer Lending, CRM, Credit Risk, Data Analysis, Banking, Credit Cards, Analytics, Vendor Management, SDLC, Data Modeling
Education
Bucknell University 1990 — 1994
PayPal April 2014 - Present
eBay Inc April 2013 - April 2014
eBay April 2012 - April 2013
eBay August 2007 - March 2012
Washington Mutual Card Services November 2005 - August 2007
Washington Mutual Card Services July 2004 - November 2005
Skills
Tableau, Predictive Modeling, SAS, Statistical Modeling, Analytics, Business Analytics, SAS programming, Data Mining, Financial Modeling, Credit Risk, Teradata, Credit Cards, Financial Risk, Predictive Analytics, Hadoop, Risk Analytics, Big Data, Segmentation, Finance, Credit, Business Analysis, R, Data Analysis
Education
Arizona State University 2002 — 2004
MS, Industrial Engineering
Arizona State University 2002 — 2004
Graduate Certificate in Statistics, Statistics
Arizona State University 2002 — 2004
Six Sigma Black Belt, Statistics
Karnatak University 1996 — 2000
BE, Industrial Engineering
Rotary High School 1991 — 1994
River City Bank August 2015 - Present
Rabobank, N.A. March 2015 - August 2015
Bank of America January 2011 - March 2015
Barclays Capital, DBA HomEq Servicing October 2008 - October 2010
Washington Mutual Card Services February 2006 - October 2008
Washington Mutual Card Services July 2004 - February 2006
Providian Financial January 2003 - July 2004
Providian Financial July 2001 - January 2003
Skills
Process Improvement, Requirements Gathering, Performance Management, Project Management, Customer Service, Quality Assurance, Process Analysis, Change Management, Program Management, Call Centers, Financial Analysis, Analysis, Credit, Software Documentation, Financial Services, Mortgage Servicing, Management, Banking, Loans, Mortgage Lending, Loan Servicing, Training, Leadership, Strategy, Loss Mitigation, Integration, Risk Management, Financial Risk, Analytics, Mortgage Banking, Budgets, Default, Vendor Management
Education
California State University-East Bay 2005 — 2007
BS, Business Admin with an Option in Finance
EmblemHealth July 2014 - Present
McGraw Hill Financial May 2010 - April 2014
Citi January 2009 - December 2009
Washington Mutual Card Services July 2007 - December 2008
GE Healthcare September 2006 - June 2007
Skills
LoadRunner, Unix, Automation, QTP, Quality Center, Performance Testing, Manual Testing, Quality Assurance, Test Planning, Test Management, Test Automation, Testing, Agile Methodologies, Requirements Analysis, Regression Testing, SDLC, Software Quality..., Oracle
Education
Anna University 2001 — 2005
BE, Mechanical
Santander Consumer USA Inc. August 2012 - Present
Hallmark Financial Services April 2010 - August 2012
GMAC ResCap June 2009 - March 2010
Washington Mutual Card Services March 2008 - March 2009
Triad Financial December 2003 - February 2008
Skills
Call Center, Business Intelligence, Process Improvement, Data Analysis, Microsoft SQL Server, SAS, Business Analysis, Business Objects, Visual Basic, Visio, Oracle, Risk Management, SDLC, Vendor Management, Analysis, SSIS, Banking, Access, Portfolio Management, Analytics, Requirements Analysis, Business Process, Call Centers
Education
The University of Texas at Arlington 2003 — 2005
MS, Pending, Information Systems
Angelo State University 1989 — 2001
BBA, Computer Science
Angelo State University 1989 — 1995
BBA, Finance
Wells Fargo July 2014 - Present
Aetna March 2013 - June 2014
Coventry Health Care February 2011 - March 2013
Wells Fargo June 2010 - February 2011
Ethos Solutions October 2009 - April 2010
County of alameda - ITD January 2009 - July 2009
Washington Mutual Card Services February 2007 - November 2008
Center Point Inc., February 2000 - January 2003
Skills
Vendor Management, Business Analysis, SDLC, Project Management, Requirements Analysis, Access, Requirements Gathering, Testing
Education
Bangalore University 1992 — 1996
Self Employed October 2013 - Present
JPMorgan Chase & Co. May 2009 - July 2013
Washington Mutual Card Services February 2006 - May 2009
Providian Financial 2000 - 2006
The Gap Inc 1994 - 1999
Skills
Real Estate, Strategic Planning, Facilities Management, Risk Management, Vendor Management, Financial Services, Banking, Program Management, Process Improvement, Credit, Business Analysis, Strategy, Portfolio Management, Credit Cards, Management, Finance, Executive Management, Leadership, Project Planning, Customer Engagement, Mergers & Acquisitions, Business Process..., Analytics, Financial Analysis, Relationship Management
Education
San Francisco State University 1995 — 1998
Public Administration
Temple University 1982 — 1985
B..S., Sports Management
California State University-Long Beach 1979 — 1981
Business Administration
Clark County School District September 2014 - January 2015
Hilton Grand Vacations October 2013 - August 2014
UHS September 2006 - October 2013
NetEffect, Las Vegas June 2006 - September 2006
Washington Mutual Card Services October 2002 - December 2005
Skills
Troubleshooting, Servers, Operating Systems, Active Directory, Software Installation, Windows Server, System Administration, VMware, Microsoft Exchange, DHCP, Healthcare Information..., Group Policy, HIPAA, DNS, Citrix, VPN, Cisco Technologies, Networking, Project Management
Education
College of Southern Nevada 2014 — 2014
LAN/WAN TECHNOLOGY, Computer Systems Networking and Telecommunications, B
Bellevue College Continuing Education 2005 — 2006
CISCO CERTIFIED NETWORK TECHNICIAN, CCNA, C
AccountNow April 2012 - Present
Apex Systems May 2008 - April 2012
Washington Mutual Card Services October 2005 - February 2008
Providian Financial September 1999 - September 2005
Bank of America 1993 - 1999
Wells Fargo Bank November 1985 - October 1993
Skills
Process Improvement, Credit Cards, Risk Management, Vendor Management, Payments, Financial Services, Analysis, Analytics, Banking, Business Analysis, CRM, Call Centers, Change Management, Credit, Credit Risk, Finance, Cross-functional Team..., Financial Risk, Leadership, Management, Operations Management, Outsourcing, Program Management, Project Portfolio..., Relationship Management, Project Management, PMO, Start-ups, Strategy, SDLC, Requirements Gathering
Education
University of California, Berkeley 1975 — 1979
BS, business
California State University-Hayward - School of Business and Economics
MBA, Finance
CSC Consulting November 2003 - Present
Washington Mutual Card Services November 2003 - Present
CSC 2003 - 2008
Washington Mutual Credit Card Services 2002 - 2008
Providian Financial October 2000 - November 2003
CSAA April 1972 - October 2000
California State Automobile Association (AAA) 1972 - 2000
Education
California State University-East Bay
UCSF Medical Center June 2008 - Present
Washington Mutual Card Services June 2006 - June 2008
CSC Consulting November 2004 - June 2006
Computer Sciences Corporation 2002 - 2005
Providian Financial September 2000 - November 2004
Providian Financial 2000 - 2004
Wells Fargo Bank 1990 - 2000
Skills
Active Directory
Education
Armstrong University 1979 — 1982
University of Tehran 1971 — 1976
BS, Economics
Bank of the West April 2012 - Present
Wells Fargo Bank February 2010 - March 2012
Kaiser Foundation Health Plan September 2009 - February 2010
JPMorgan Chase September 2008 - September 2009
Washington Mutual Card Services October 2004 - September 2008
Providian Financial June 2001 - October 2004
Miller Freeman July 1998 - January 2001
Robert Half International December 1996 - June 1998
Ecolab 1992 - 1996
Skills
Vendor Management, Process Improvement, Outsourcing, Integration, Program Management, PMO, SDLC, MS Project, Change Management, Project Planning, Visio, Mentoring, Forecasting, Portfolio Management, Disaster Recovery, Budgeting, Vendor Relations, PMP, Management, Data Center, Project Delivery, ITIL, Business Process..., Software Documentation, Budgets, SharePoint, Business Intelligence, System Deployment, Networking, Enterprise Architecture, Testing, Project Management, IT Management, Business Requirements, Enterprise Software, Infrastructure, Project Portfolio..., Quality Assurance, Cross-functional Team..., IT Strategy, Business Analysis, Risk Management, Governance, Software Project..., Contract Negotiation, Agile Project Management, Analysis, Resource Management, Requirements Analysis, Process Engineering
Education
California State University-East Bay 1984 — 1986
AssetMark January 2013 - Present
Bank of the West August 2010 - January 2013
Wells Fargo December 2009 - August 2010
Washington Mutual Card Services 2007 - 2009
Washington Mutual 1993 - 2009
Washington Mutual Card Services 2004 - 2007
Washington Mutual/Providian Financial February 2001 - August 2004
Ingram Entertainment 1986 - 1993
Skills
User Acceptance Testing, IT Management, Strategy, Change Management, Project Management, Management, Cross-functional Team..., Testing, Operations Management, Software Project..., Business Requirements, PMP, Program Management, Outsourcing, Analytics, PMO, Project Portfolio..., Sales, Agile Methodologies, Business Process, Visio, Quality Assurance, SharePoint, Business Process..., Requirements Gathering, Integration, Call Centers, Analysis, Leadership, Business Analysis, Process Improvement, Enterprise Architecture, Product Management, Finance, Vendor Management, Business Intelligence, Requirements Analysis, Team Leadership, Risk Management, Software Documentation, Project Planning, Software Development, SDLC, CRM, IT Strategy, Data Analysis, MS Project, Banking, Process Engineering
Education
Chabot College
eBay October 2012 - Present
eBay January 2011 - September 2012
First Republic Bank April 2010 - October 2010
Washington Mutual Card Services January 2007 - March 2009
Providian Financial October 2002 - January 2007
First Select (division of Providian) July 1998 - October 2002
Skills
Cross-functional Team..., Project Management, PMO, Process Improvement, Business Process..., Program Management, Visio, Credit Cards, Analytics, Strategy, Marketing, Business Intelligence, Business Process, Risk Management, Business Analysis, Portfolio Management, Written Communication, Financial Services, Project Portfolio..., Management, Leadership, PMP, Banking, Budgets, Vendor Management, SDLC, Software Documentation, Change Management
Education
California State University-Chico 1982 — 1985
Certified Public Accountant June 2015 - Present
Took care of elderly parent. May 2011 - March 2014
Resources Global Professionals May 2012 - February 2013
Fannie Mae February 2009 - April 2011
EMC Mortgage / Bear Stearns - JPMorgan/Chase October 2006 - February 2009
JPMorgan Chase October 2006 - February 2009
Washington Mutual Card Services 2005 - 2006
Freddie Mac July 1995 - October 2005
Bank One Texas 1986 - 1991
Skills
Management, 10Q, Budget Process, Financial Statement..., Accounting, Financial Analysis, Process Improvement, SOX Compliancy, Internal Controls, Construction Management, Account Reconciliation, People Skills, People-oriented, Analytics, Well-organized, Leadership, Risk Management, Loans, 10K, Forecasting, Internal Audit, Auditing, Financial Accounting, SEC filings, Sarbanes-Oxley Act, US GAAP, Budgets, GAAP, Executive Management, Business Process, CPA, Finance, Financial Reporting, Strategy, Project Management, Mortgage Lending
Education
Angelo State University
BBA, Accounting
The University of Texas at Austin
Undertone October 2013 - Present
TiVo October 2008 - October 2013
WaMu December 2005 - June 2010
Washington Mutual Card Services 2005 - 2008
Progressive Insurance May 2005 - December 2005
Skills
SAS, Analytics, Predictive Analytics, Data Mining, Predictive Modeling, Statistical Modeling, Segmentation, Data Analysis, R, SAS programming, Data Modeling, SQL, Unix Shell Scripting, Perl, Awk, Shell Scripting
Education
University of Tennessee-Knoxville 2003 — 2005
Master's degree, Statistics
Ball State University 2001 — 2003
Master's degree, Computer Science
Tri-Valley Orthopedics Specialists April 2009 - Present
CSC December 2007 - August 2008
Washington Mutual Card Services 2003 - 2008
Computer Science Corporation April 2006 - December 2007
Computer Science Corp. November 2003 - April 2006
Providian Financial August 1999 - October 2003
Skills
Human Resources, Onboarding, Employee Relations, Administration
Education
Heald College 1983 — 1984
Administrative Assistant, Business
California State University-Sacramento 1981 — 1983
General Education
Bank of the West June 2012 - Present
Fremont Bank March 2009 - June 2012
JP Morgan Chase August 2008 - January 2009
Washington Mutual Card Services December 2005 - July 2008
SBC January 2004 - December 2005
John Deere October 2001 - February 2004
First American Title September 2001 - March 2003
Avaya July 2000 - August 2001
Quintus January 1997 - June 2000
Computer Sciences Corporation November 1995 - December 1996
Education
California State University-East Bay 2005 — 2007
MS, Theoretical and Applied Statistics
California State University-East Bay 2003 — 2004
MBA, Operations and Materials Management; Computer Information Systems
University of the Philippines 1971 — 1976
BS, Electrical Engineering
Philippine Science High School 1967 — 1971
High School
St. Theresa's College, Baguio
Berkshire Hathaway Homestate Companies August 2012 - Present
Wells fargo April 2011 - August 2012
Silicon Valley Bank November 2010 - January 2011
Wells Fargo December 2009 - September 2010
JPMorgan Chase November 2008 - November 2009
Washington Mutual Card Services June 2004 - October 2008
Providian Financial 1997 - 2004
Aptech 1993 - 1996
Skills
Requirements Gathering, Vendor Management, Business Analysis, SDLC, Requirements Analysis, Data Warehousing, Project Planning, Cross-functional Team..., Resource Management, Project Portfolio..., Project Management, MS Project, PMO, Agile Project Management, Software Development, Risk Management, ETL, Leadership, Program Management, Analysis, Quality Assurance, Visio, Strategy, Integration
Education
Bangalore University 1983 — 1988
Bachelor of Engineering (B.E.), Electrical engineering
Bank of the West April 2013 - Present
Bank of the West August 2010 - April 2013
JPMorgan Chase October 2008 - March 2009
Washington Mutual Card Services June 2006 - October 2008
Washington Mutual Card Services (formerly Providian Financial) November 2003 - June 2006
Providian Financial February 1992 - November 2003
Education
Chabot College
Chevron November 2013 - Present
Blackhawk Network April 2010 - November 2013
JP Morgan Chase/Washington Mutual/Providian Financial 2005 - 2009
Washington Mutual Card Services 2002 - 2005
Providian Financial 2000 - 2002
Skills
Quality Management, Regulations, Process Control, Vendor Management, Process Improvement, Risk Management, Call Center, Credit Cards, Banking, Credit, Business Analysis, Quality Assurance, SDLC, PMP, Financial Services, Customer Service, Workforce Management
Education
California State University-East Bay 1995 — 1996
BA, Liberal Studies, Mass Communications
Saratoga High School
Michael Stars July 2010 - Present
Washington Mutual Card Services June 1996 - March 2009
Skills
Visio, Vendor Management, SDLC, Management, Quality Assurance, Retail, Inventory Management, Fashion, Apparel, Sales, Time Management, Marketing, Textiles, Windows, Business Analysis, Leadership
Education
California State University-Hayward
BA
Bank of the West April 2015 - Present
Bank of the West March 2011 - March 2015
Comcast Cable 2009 - 2011
Washington Mutual Card Services April 2005 - March 2009
PeopleSoft 2003 - 2005
Hire.com 2000 - 2003
Jurika & Voyles 1993 - 2000
Skills
Requirements Analysis, Cross-functional Team..., Report Development, Call Center, Data Analysis, SQL, Software Documentation, Business Intelligence, Customer Support, Process Analysis, Process Improvement, Team Building, Customer Service, Analysis, Technology Needs..., Vendor Management, Quality Assurance, Microsoft SQL Server, Management, Training, Call Centers
Education
California State University-East Bay 1992 — 1994
MBA, MBA with emphasis on Operations Research
University of California, Berkeley 1982 — 1987
BA, Applied Mathematics, Statistics
President of Smith School PTA and Chair of Autumn Treasurers Fundraiser, which raises over $72K for July 2012 - Present
Washington Mutual Card Services 2007 - Present
Washington Mutual October 2006 - October 2007
Irwin Home Equity 1998 - 2006
Skills
Project Management, Program Management, Leadership, Training, CRM, Team Leadership, Visio, Risk Management, Human Resources, Testing, Management, SDLC, Loans, Time Management, Credit, Mortgage Lending, Vendor Management, Business Analysis
Education
Central Michigan University 1987 — 1991
B.S., Psychology
SquareTrade September 2012 - March 2014
SquareTrade 2012 - 2013
CCITE (Computer Cite) November 2011 - August 2012
JPMorgan Chase 2004 - April 2009
JP Morgan Chase 2004 - 2009
Washington Mutual 2004 - 2009
Providian Financial 2005 - 2008
WaMu Card Services 2004 - 2008
Washington Mutual Card Services 1993 - 2008
Skills
Vendor Management, Credit Cards, Business Analysis, Customer Service, Project Management, Software Documentation, Process Improvement, Call Centers, Management, Program Management, Financial Services, Banking, Business Process..., SDLC, Analytics, Risk Management
Education
California State University-East Bay 1997 — 2000
BS, Health Science
BOKU June 2009 - June 2010
JP Morgan Chase September 2008 - April 2009
Washington Mutual Card Services January 2007 - September 2008
Washington Mutual Card Services January 2006 - December 2006
Providian Financial January 2003 - November 2005
Paramount Global Technologies April 2000 - June 2003
KDSS Systems Ltd., India November 1997 - January 2000
Skills
Business Intelligence, Project Management, Data Warehousing, ETL, Informatica, Teradata, Data Modeling, Data Integration, Erwin, Data Governance, Data Warehouse..., Business Objects, Data Quality, Analytics, SDLC, Oracle, Predictive Analytics, SQL, Microstrategy, Agile Methodologies, Unix
Education
University of Phoenix 2004 — 2006
MBA, Masters in Business Administration
National Institute of Information Technology 1994 — 1996
DSM, Information Technology
Acharya Nagarjuna University 1993 — 1996
B.S, Maths, Physics, Chemisty
JP Morgan Chase September 2008 - Present
Washington Mutual Card Services May 2006 - September 2008
POCAAN (People Of Color Against AIDS Network) March 1997 - May 2006
Education
California State University-San Bernardino 1989 — 1990
MBA, Finance
Indonesia College of Economics (STEI) 1983 — 1987
BS, Accounting
Washington Mutual Card Services August 2006 - March 2009
WaMu February 2004 - August 2006
Education
California State University-East Bay 2006 — 2008
B.S., Criminal Justice
Wells Fargo June 2014 - Present
Wells Fargo October 2013 - June 2014
Wells Fargo November 2011 - October 2013
Wells Fargo April 2011 - November 2011
Washington Mutual Card Services April 2006 - March 2009
Skills
Credit, Leadership, Call Centers, Banking, Loans, Customer Satisfaction, Finance, Retail Banking, Sales, Analysis
Education
California State University-East Bay
Bachelor's Degree, Criminal Justice/Law Enforcement Administration
Petznick's Pet Sitting, LLC February 2011 - Present
Good Dog Day Care October 2011 - January 2012
Fireside Bank December 2009 - October 2010
Matsco/Wells Faro February 2009 - December 2009
JP Morgan Chase August 1999 - January 2009
Washington Mutual Card Services August 1999 - January 2009
American General Finance July 1989 - July 1999
Skills
Credit, Quality Assurance, Process Improvement, Excel, Vendor Management, Business Analysis, Business Process, Risk Management
Education
Animal Behavior College 2011 — 2012
Certification, Certified Veterinary Assistant
Cabrillo College 1975 — 1977
None, Business administration
Wells Fargo April 2009 - Present
Washington Mutual Card Services January 2007 - January 2009
Wente Vineyards September 2003 - December 2006
Wente Vineyards November 2001 - December 2003
Education
California State University-East Bay
B.S., Business Administration
JP Morgan Chase January 2005 - January 2009
JPMorgan Chase Bank ( Wamu) May 1994 - January 2009
WaMu Card Services 2005 - 2009
JPMorgan Chase (Formally Washington Mutual) 2004 - 2009
JP Morgan Chase (Formerly Washington Mutual) 1994 - 2009
Washington Mutual Card Services/JP Morgan Chase 1994 - 2009
Washington Mutual 1994 - 2009
Washington Mutual Card Services May 2005 - May 2005
Washington Mutual Card Services June 2002 - May 2004
Washington Mutual Card Services November 2000 - June 2002
Skills
Credit Cards, Data Analysis, Microsoft Excel, User Acceptance Testing, Vendor Management, Business Requirements, Management, Risk Management, Test Planning, Databases, Waterfall, Visio, SQL, Financial Services, Call Centers, Credit, Testing, Financial Risk, Test Management, Process Improvement, Resource Management, Strategic Planning, SharePoint, Banking, Operations Management, Project Management, Finance, Project Planning, Quality Assurance, Team Leadership, Software Documentation, SDLC, Team Building, Payments, PMO, Access, Business Analysis, Analysis, Analytics, Change Management, Underwriting, Loans, Sales, Requirements Gathering
Education
Chabot College 2001 — 2002
•Introduction to SQL
Mills College 1992 — 1994
•Completed International Women’s Program, English Language
Moscow University 1980 — 1985
•BS Degree in Marketing Management, •BS Degree in Marketing Management
Consulting 2008 - Present
NA 2008 - Present
Freedom Financial August 2007 - September 2010
Washington Mutual Card Services April 2005 - June 2008
Skills
CRM Specialist, Customer Retention, Customer Relations, Call Center, Salesforce.com, Sales, Social Media Marketing, Email Marketing, Sales Management, Customer Acquisition, Product Management, Product Marketing, SaaS, Online Advertising, Marketing, New Business Development, Quality Assurance, Training
Education
Illinois Central College 1994 — 1995
Business Management
Waubonsee Community College 1992 — 1994
Business Management
Berkeley College
Visa 2012 - Present
Wells Fargo 2009 - 2012
Washington Mutual Card Services 2007 - 2009
BEA Systems 2006 - 2007
Accenture Technology Solutions 2003 - 2006
Churchill Software Services (now part of SAP Labs) 2000 - 2003
Skills
Java Enterprise Edition, Java, Business Analysis, Risk Management, Software Development, Testing, SDLC, Software Project...
Education
Annamalai University
Bachelor of Engineering, Electronics and Instrumentation
JPMorgan Chase February 2009 - Present
Washington Mutual Card Services July 2006 - February 2009
Washington Mutual Card Services October 2005 - July 2006
Washington Mutual Card Services February 2003 - July 2005
Education
Chabot College 1997 — 2001
Business Management
First Databank (FDB) November 2012 - Present
Bella Pictures November 2011 - November 2012
Bella Pictures August 2009 - January 2012
Washington Mutual Card Services November 2002 - March 2009
Washington Mutual September 2007 - September 2008
Washington Mutual Card Services March 2006 - September 2007
Skills
Coaching, Team Leadership, Customer Service, Analysis, Mentoring, Writing, Customer Relations, Salesforce.com, Escalation, PowerPoint, Team Management, Customer Satisfaction, Recruiting, Sales, Strategic Planning, Data Analysis, Team Building, Teamwork, Process Improvement, Customer Experience, Time Management, Leadership, Call Centers, Vendor Management, CRM, Training, Management, Customer Retention, Strategy, Business Development, Program Management, Sales Operations, Operations Management, Start-ups, Marketing, Cross-functional Team..., Performance Management, Business Analysis, Human Resources, Product Management, Project Management, Account Management
Education
Chabot College
HSBC August 2010 - August 2013
Washington Mutual Card Services 2008 - 2009
Merrill Lynch January 2007 - February 2008
American Express August 2005 - December 2005
Skills
SAS, Data Analysis, TRIAD, Risk Analytics, Predictive Modeling, Predictive Analytics, SAS programming, Statistical Modeling, Credit Risk, Risk Management, Portfolio Management, Statistics, Econometrics, Economics, Credit Cards, SQL, Segmentation, Mortgage Lending, Microsoft Excel
Education
University of Arizona 2004 — 2006
M.S, Applied Econometrics
Acharya N.G. Ranga Agricultural University 1999 — 2001
M.Sc, Agricultural Economics
The James Irvine Foundation September 2014 - Present
Berkshire Hathaway Homestate Companies February 2014 - August 2014
Yammer, Inc. April 2013 - January 2014
The David and Lucile Packard Foundation December 2012 - February 2013
Charles Schwab April 2012 - November 2012
Wells Fargo December 2010 - March 2012
MedComm Solutions July 2010 - September 2010
Xoom Corporation March 2010 - July 2010
Sezmi Inc September 2009 - December 2009
Washington Mutual Card Services January 2007 - March 2008
Skills
Program Management, SDLC, Agile Methodologies, Enterprise Architecture, Software Quality..., Salesforce Administrator, NetSuite, Microsoft SQL Server, SQL*Plus, SQL Server Management..., SQL, SaaS, Microsoft Dynamics ERP, ImageNow, RightNow, Business Requirements, Business Analysis, Access, Analysis, Integration, Business Process, Management, Databases, Process Improvement, SharePoint, Project Management
Education
California State University-East Bay 2005 — 2008
MS, Computer Science
University of California, Berkeley 1999 — 2004
BA, Applied Mathematics
Central Valley Center for Community Advocacy June 2015 - Present
County of San Joaquin January 2015 - June 2015
Aspiranet December 2014 - January 2015
Behavioral Support Partnership September 2011 - December 2014
Fremont Youth and Family Services August 2013 - June 2014
Washington Mutual Card Services 2007 - September 2009
WaMu/JP Morgan Chase 2007 - September 2009
Skills
Training, Psychology, Mental Health Counseling, Crisis Intervention, Coaching, Family Therapy, Community Outreach, Psychotherapy, Treatment, Teaching, Interventions, Mental Health, Adolescents, Group Therapy, Counseling Psychology
Education
The Wright Institute 2011 — 2014
M.A., Counseling Psychology
California State University Stanislaus 2000 — 2004
B.A., Psychology
Washington Mutual Card Services February 2001 - January 2009
First Union National Bank June 1999 - February 2001
Education
Carnegie Mellon University 1997 — 1999
M.S., Statistics
Mount Holyoke College 1993 — 1997
B.A., Economics, Statistics
Oracle February 2009 - Present
Wells Fargo Company 2009 - 2010
JP Morgan Chase (Formerly WaMu) October 2006 - February 2009
Washington Mutual Card Services January 2005 - October 2006
Providian Financial February 2001 - January 2005
Education
California State University-Sacramento
Bachelor of Science, Engineering
Baywood Court Health Center April 2010 - Present
Washington Mutual April 2007 - March 2009
Washington Mutual Card Services 2007 - 2009
TCML/CSC Supporting Washington Mutual January 2006 - February 2007
Providian Financial Services March 2000 - April 2004
Skills
BMC Remedy, Lotus Notes, SharePoint, Outlook, VPN, Internet Explorer, Hardware, Norton Ghost, Microsoft Office, Software, Compaq, Dell Computers, Integration, Technical Support
Education
Heald College School Of Technology 1999 — 2000
AAS, Degree in Computer Technology
Jose P. Rizal University
BSC, Major in Accounting
Washington Mutual Card Services July 2004 - January 2009
Skills
Banking, Marketing Strategy, Team Building, Credit Cards, Process Improvement, Data Analysis, Microsoft Word, Project Management, Sales Management, Business Strategy, Credit, Analytics, Strategic Planning, Marketing, Microsoft Office, Product Management
Education
California State University-Sacramento 1990 — 1992
Master of Science (MS), Computer Science, Honor
Bank of America June 2014 - Present
Bank of America February 2014 - Present
Bank of America November 2005 - November 2013
New Century Mortgage September 2004 - May 2005
Washington Mutual Card Services October 2001 - August 2004
Skills
Microsoft Office, SDLC, Training, Customer Service, Microsoft Excel, Fraud Detection, Fraud Claims, Report Writing, Mortgage Lending, Real Estate, Mortgage Underwriting, Underwriting, Analysis, QC Tools, PowerPoint, Team Leadership
Education
Azusa Pacific University 1986 — 1987
San Diego Christian College 1982 — 1986
Bachelor of Arts (BA), English Language and Literature, General
Citibank September 2009 - Present
Washington Mutual Card Services 2000 - 2009
Providian Financial 1998 - 2006
Providian 1999 - 2000
Providian 1998 - 1999
Education
California State University-Los Angeles 1989 — 1994
Art History
Fashion Institute of Design & Merchandising 1987 — 1988
Interior Design
University of Utah 1984 — 1987
Art History
Zazzle.com January 2009 - June 2014
Roberts Financial Services February 2009 - January 2011
Liberty Tax Service January 2007 - January 2008
Gill Express August 2006 - December 2006
Washington Mutual Card Services January 2003 - July 2006
Skills
Tax, Finance, Tax Preparation, Tax Returns, Marketing, Sales, Entrepreneurship, 10 Key, Microsoft Office, Social Media, Quicken, Public Speaking, Management, Fundraising, Editing, Investments, Strategic Planning, File Management, Team Building, QuickBooks, Data Entry, Social Networking, Start-ups, Google Docs, E-commerce, Customer Service, Microsoft Excel
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Finance, General
Chabot College 2001 — 2004
AA, Liberal Arts and Sciences/Liberal Studies
UPS August 2012 - Present
UPS July 2010 - Present
UPS April 2009 - July 2010
UPS February 2007 - April 2009
Washington Mutual Card Services October 2005 - December 2006
Hightower Lending January 2005 - September 2005
Ameriquest Capital Group May 2004 - January 2005
Skills
Account Management, Logistics, Transportation, LTL, Sales, Customer Satisfaction, Cold Calling, Freight, Customer Service, Shipping, Sales Management, Sales Operations, Management, Air Freight, Truckload, Pricing, Freight Forwarding, Transportation..., Logistics Management, 3PL, Operations Management
Education
American InterContinental University 2008 — 2010
Associates, Business Administration
Ashford University
BA, Business, Management, Marketing, and Related Support Services
Chevron Federal Credit Union February 2010 - Present
Wells Fargo 2006 - February 2010
Washington Mutual Card Services 2005 - 2006
Weldon Owen 2000 - 2005
Skills
Accounting, Financial Analysis, Treasury Management, ALM, Risk Management
Education
California State University-East Bay 1997 — 1999
BA, Accounting
Fixed Income Academy
Certified Fixed Income Practitioner Program
Fujitsu America November 2011 - Present
Fujitsu America January 2007 - November 2011
Wipro Technologies April 2005 - January 2007
Washington Mutual Card Services 2004 - 2007
Thinksoft Global Services 2002 - 2005
Skills
QTP, Quality Center, Management, Quality Assurance, Software Project..., Testing, Team Management, Leadership, System Testing, SDLC, Project Planning
Education
Alagappa University 2000 — 2002
MSC - Information Technology, Computer Science
Loyola matriculation higher secondary school 1995 — 1997
High school, computer
Bechtel Corporation June 2012 - Present
Bechtel Corporation February 2012 - September 2012
Wells Fargo Wealth Managment June 2011 - February 2012
Wells Fargo Advisors July 2010 - May 2011
Wells Fargo Bank February 2008 - July 2010
Washington Mutual Card Services July 2007 - February 2008
CrusierCustomizing June 2007 - July 2007
Nor-Ski Sports August 2006 - June 2007
Dublin Iceland December 2005 - August 2006
Nobix, Inc July 2005 - December 2005
Skills
Banking, Financial Modeling, Financial Reporting, Credit Risk, Trade Finance, Investments, Microsoft Office, Microsoft Excel, Treasury Services, Finance, Sales, Letters of Credit, Legal Documents, MS Office Suite, Excel, Financial Sales, Commercial Banking, PowerPoint, Wire Transfers, Bank Guarantees, Financial Forecasting, Document Review, Document Drafting, Documentary Collections, Sunguard, International Banking, Contract Negotiation, Technology, Alternative Investments, Financial Audits, Hockey, Interest Calculation, Financial Markets, Fund Of Funds, Free Cash Flow, NPV, IRR, Economics, Financial Economics, Bloomberg Terminal, Adobe Acrobat, Analysis, Treasury Workstation, Risk Management, Financial Analysis
Education
California State University-East Bay 2005 — 2010
Bachelor of Science, Business Administration
Foothill High School 2001 — 2005
Diploma, General - Weighted in Math
Washington Mutual Card Services May 2007 - June 2009
Education
California Polytechnic State University-San Luis Obispo
B.S., Economics
Habif, Arogeti & Wynne,LLP June 2011 - Present
TGM Digital, Inc. May 2003 - September 2009
Washington Mutual Card Services January 2005 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Windows, Outlook, Budget, Accounting, Tax Preparation, Tax Accounting, International Tax, Tax Returns, Partnership Taxation, Multi-state tax returns
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2011
Master of Professional Accountancy, Accounting
Georgia State University 2009 — 2011
Nursing Science
Georgia State University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Chelyabinsk State University 2001 — 2004
Bachelor of Economics, Economics
JP Morgan Chase September 2008 - March 2009
Washington Mutual Card Services April 2007 - September 2008
Providian Financial October 2005 - September 2008
Providian Financial January 2001 - October 2005
Providian Financial December 1997 - December 2000
Accountants Internationl/Accountant Inc. and Kelly Temporary 1990 - 1992
Skills
Excel, Outlook, Quickbooks, Customer Service, Credit Cards, Word, Accounting, Vendor Management, Analysis, Auditing, Banking, Business Analysis, Process Improvement, Credit, Problem Solving, Team Building, Risk Management, PowerPoint, Microsoft Office, Quality Assurance, CRM, Training, Leadership, Financial Services, Management, Strategy
Education
Chabot College
Think Work Media LLC April 2011 - Present
Sentient Interactive December 2012 - May 2013
The Marino Organization November 2007 - April 2011
Bay Area News Group June 2007 - November 2007
Washington Mutual Card Services November 2005 - June 2007
Skills
Social Media Marketing, Public Relations, Freelance Writing, SEM, SEO, Event Planning, Social Media, Writing, Account Management, Copywriting, Editing, Blogging, Press Releases, Web Content Management, Web Analytics, Web Content, Marketing Communications, Social Networking, Marketing
Education
California State University-Hayward 2002 — 2004
B.A., Mass Communication – Advertising/Public Relations
Wells Fargo August 2015 - Present
Wells Fargo August 2010 - July 2015
Wells Fargo August 2008 - August 2010
Washington Mutual Card Services June 2002 - August 2008
United States Air Force January 1999 - April 2000
Skills
Analytics, Programming, SAS, Risk Management, Fraud, Microsoft Applications, Project Management, Management, Microsoft Excel, PowerPoint, Analysis, Research, Financial Risk, Microsoft Word, Business Strategy, Credit Cards, Leadership, Portfolio Management, Data Analysis
Education
California State University-Hayward 2011 — 2014
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
California State University-East Bay 2000 — 2004
B.S., Computer Science
University of Phoenix August 2010 - November 2013
Tempe Community Action Agency (TCAA) June 2009 - August 2010
Town of Gilbert October 2009 - February 2010
Arizona State University January 2009 - December 2009
City of Chandler January 2008 - November 2008
Wells Fargo April 2005 - May 2007
JP Morgan Chase January 2001 - April 2005
Washington Mutual Card Services February 1998 - January 2001
Skills
BPO, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Outlook, Report Writing, Photoshop, AutoCAD, Public Relations, SketchUp, Constant Contact, PeopleSoft, Written Correspondence, Access, Leadership, Government, Project Planning, Community Outreach, Project Management, Policy, Nonprofits, Management, Research
Education
Arizona State University 2008 — 2010
Master, Urban and Environmental Planning
Arizona State University 2003 — 2008
Bachelor, Urban Design Studies
Sunland Group, Inc. 2007 - 2009
Washington Mutual Card Services 2007 - 2007
Manne-King, Inc. 1999 - 2007
Club Twelve 1991 - 1999
Brick Distributors January 1980 - April 1988
Education
St. Mary's University 1991 — 1992
Drug & Alcohol dependency
Austin High School 1958 — 1961
Central Texas College
Central Texas College
Real Estate Development
Wells Fargo August 2008 - Present
Washington Mutual Card Services August 2006 - May 2007
Washington Mutual, Inc May 2005 - July 2006
Semfirst Consulting Services Pvt Ltd January 2004 - April 2005
Swam Swipping Corp March 2003 - December 2003
Srinivasa Hatcheries Limited January 2002 - February 2003
Education
Acharya Nagarjuna University
Bachelor, Computer Applications
Andhra University
Master, Information Technology
Andhra University
Master of Science, Information Systems
Institutionl Survey LLC June 2014 - Present
HGR Industrial Surplus July 2012 - June 2014
Satellite Country December 2012 - July 2013
Calfinder.com February 2012 - December 2012
LegalZoom.com INC December 2010 - January 2012
SCBN January 2010 - November 2010
Eurostaff/Austin Energy December 2007 - December 2009
VCA Tanglewood Animal Hospital July 2007 - December 2007
Washington Mutual Card Services March 2006 - July 2007
Skills
Sales, Management, Advertising, Program Management, Salesforce.com, Research, Invoicing, Selling, Training, Networking, Accounting, Customer Service, Marketing, Social Media Marketing, Online Advertising, Social Networking, Account Management
Education
Art Institute of Philadelphia
Allied Schools
Omega Recording Studios School
Bank of America Mortgage CounselorBank of America2010 - 2012
CitiMortgage, Inc March 2009 - April 2010
Washington Mutual Card Services November 2008 - July 2009
Skills
Youth Development, athletic coordinator, Fundraising, Mentoring
Education
Austin Peay State University 2001 — 2003
Bachelor of Science (BS), Corporate Communication
Tyler Junior College 1999 — 2001
Associate of Arts (AA), Business/Commerce, General
MOB Salon Philly June 2013 - Present
Great Clips, Inc. June 2013 - April 2015
Great Clips, Inc. November 2008 - October 2010
Washington Mutual Card Services March 2004 - April 2006
Skills
Typing, 10 Key, Microsoft Office, Cash Management, Accounting, Data Entry, Telephone Skills, Hair Care, Merchandising
Education
Empire Beauty School-Harrisburg 2011 — 2012
Cosmetology, Barber/Styling, and Nail Instructor
Emily Griffith Technical College 2008 — 2008
Cosmetology/Cosmetologist, General
Stubhub, an EBAY Company October 2013 - Present
Asurion Mobile Application September 2012 - October 2013
Medidata Solutions 2008 - 2012
Washington Mutual Card Services November 2007 - September 2008
Fortinet July 2004 - November 2007
Skills
JavaScript, Backbone.js, Node.js, HTML5, CSS, HTML, Dust, LESS, Ruby on Rails, AJAX, JSON, C#, Java, .NET, XML, XSLT, Microsoft SQL Server, Oracle 9i, Visual Studio, DTS, SOAP, jQuery, Prototype, Dojo, Tortoise SVN, Git, HAML, Crystal Reports, Eclipse, Aptana, TextMate, Mac OS X, Windows
Education
Anhui University
Bachelor of Science (BS), Computer Science
University of San Francisco
Master of Business Administration (MBA), Finance, General
The Fresh Market April 2014 - Present
The Fresh Market September 2012 - Present
The Fresh Market June 2011 - Present
Benji's Bed and Breakfast June 2007 - December 2010
Washington Mutual Card Services February 2003 - June 2007
Skills
Cashiering, Visual Merchandising, Merchandising, Cash Register, Retail, Data Entry, Customer Service, Time Management, Inventory Management, PowerPoint, Adobe Creative Suite, Microsoft Word, Microsoft Office, Cash Handling Experience, Photoshop, Grocery, Clerical Skills, Outlook, InDesign, Customer Satisfaction, Telephone Skills
Education
American InterContinental University 2010 — 2012
Bachelor of Arts (B.A.), Graphic Design, 3.66
American InterContinental University 2009 — 2010
Associate's degree, Design and Visual Communications, General, 3.75
GEICO April 2011 - January 2012
GEICO Insurance January 2011 - January 2012
ADT Security January 2010 - January 2011
Finish Line December 2009 - February 2010
JPMorgan Chase January 2007 - January 2009
Washington Mutual Card Services April 2007 - October 2007
Citigroup January 2004 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PeopleSoft, People Skills, Multi Tasking, Typing, 10 Key, Higher Education
Education
Dallas Baptist University 2012 — 2013
Master of Arts (M.A.), Christian Studies, 3.6
American InterContinental University 2007 — 2010
Bachelor of Science, Criminal Justice, 3.2
Lincoln High School 1999 — 2003
High school diploma, general studies, 3.5
Cutter & Buck 2006 - Present
SanMar 2004 - 2006
Washington Mutual Card Services 2002 - 2004
Skills
Apparel, Fashion, Merchandising, Trend Analysis, Retail, Visual Merchandising, Trend, Styling, Account Management, Sportswear, Sales, Trade Shows, Wholesale, Advertising, Footwear, Brand Development, Fashion Design
Education
Central Washington University 2011 — 2014
Bachelor's degree, Law & Justice
Bothell High School 1993 — 1995
Diploma
Changing Hands Bookstore September 2008 - Present
Consumer Advocacy Projects April 2007 - August 2008
Washington Mutual Card Services April 2004 - July 2006
Skills
Marketing, Web Design, Graphic Design, Web Development, Administrative Functions, Philosophy, Ethics, Technical Support, Books, HTML, CSS, jQuery, Adobe Design Programs, Microsoft Applications
Education
Arizona State University 2006 — 2010
Bachelor of Arts (B.A.), Philosophy
McClintock High School 2002 — 2006
High school diploma, 9-12
Kyrene Middle School 1999 — 2002
Middle School Diploma, 6-8
Richard E. Miller Elementary 1997 — 1998
5
Kyrene de las Brisas Elementary 1993 — 1998
1-4
OneWest Bank October 2009 - Present
Paragon Way, Inc September 2004 - July 2009
Washington Mutual Card Services November 2002 - September 2004
Activant Solutions December 2001 - July 2003
Skills
Underwriting, Loans, Risk Management, Customer Service, Management, Analysis, Process Improvement, Financial Risk, Portfolio Management, Business Analysis, Outlook, Negotiation
Education
Bauder College
A.A, Fashion Merchandising