360 Communications
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360 Communications Employees
Strelmark, LLC November 2013 - Present
25 Below Consulting September 2008 - Present
Center for Women and Business January 2012 - February 2014
The Glover Park Group September 2008 - June 2009
Fleishman Hillard August 2003 - August 2008
AOL Time Warner 2001 - 2003
Concrete Media / Bolt Media 1997 - 2001
360 Communications 1994 - 1997
Skills
Strategic Communications, Leadership, Diversity & Inclusion, Strategic Planning, Business Development, Program Management, Social Media Marketing, Corporate Communications, Strategic Partnerships, Digital Strategy, Online Marketing, Social Media, Marketing Strategy, Budgets, Event Planning, Project Management
Education
Georgetown University 2014 — 2015
Strategic Diversity and Inclusion Management (Candidate)
Georgetown University
Bachelor of Arts (BA)
Upshot November 2014 - Present
Upshot May 2013 - Present
Beer Judge Certification Program May 2009 - Present
Large 2001 - Present
Upshot March 2012 - May 2013
The Food Group May 2007 - March 2012
Noble 2005 - 2007
Cummings Advertising 2004 - 2005
360 Communications 2003 - 2004
Skills
Copywriting, Brewing, Creative Writing, Advertising, Food & Beverage, Integrated Marketing, Brochures, Interactive Marketing, Web Content, B2B, Creative Strategy, Strategy, Creative Direction, Digital Marketing, Brand Development, Radio, Concept Development, B2B Marketing, Copy Editing, Marketing Communications, Creative Problem Solving, Collateral, Interactive Advertising, Multicultural Marketing, Craft Beer, Wine, Fishing, Child Development, Digital Strategy, Outdoor Advertising, Digital Media, Relationship Marketing, Email Marketing, Art Direction
Education
Columbia College Chicago 2003 — 2003
Copywriting
DePaul University 1999 — 2003
BS in Commerce, Integrated Marketing (Honors) and International Business
Monte Vista
KBM Workspace August 2015 - Present
Facilities First November 2014 - July 2015
Nalco, An Ecolab Company September 1997 - May 2014
360° Communications January 1994 - May 1997
Thomas Interior Systems February 1993 - August 1993
Resource One September 1991 - April 1992
SBC Asset Management Inc January 1990 - August 1991
Interior Space Inc June 1986 - January 1990
Stone, Marraccini, and Patterson May 1984 - June 1986
Skills
Facilities Management, Space planning, Workplace Design, Interior Design, Programming, Strategic Planning, Occupancy Planning, AutoCAD, Furniture, Project Coordination, Cross-functional Team..., Project Management, Construction, Construction Management, Workplace Safety, Specifications, Interior Architecture, CAFM, Capital Budgeting, Contract Management, Contract Negotiation, Event Planning, Process Improvement, Account Management, Management, Project Closeout, Green Building, LEED, Sustainability, Microsoft Office, Corporate Branding, Janitorial Services, ServiceNow, OnBase, Concur, SAP, Project Planning, Change Management, Customer Service, Space Planning, Renovation, Team Leadership
Education
Maryville University of Saint Louis 1979 — 1983
BFA, Interior Design
IBM September 1998 - February 2015
Alltel 1997 - 1998
360° Communications 1994 - 1997
Sprint Cellular 1991 - 1994
Skills
Strategic Planning, Vendor Management, Business Analysis, Telecommunications, Customer Relations, Budgeting, Risk Management, Contract Negotiation, Planning, Team Building, PMP, Program Management, Requirements Analysis, Negotiation, SDLC, Integration, Call Center, Analysis, Excel, Mergers, Product Development, Testing, Documentation, Microsoft Office, IT Strategy, Problem Solving, Financial Analysis, Change Management, Process Engineering, PowerPoint, Vendor Relations, Process Improvement, Retail, Security, Word, Customer Service, Outsourcing, Business Process..., Business Planning, Accounting, PMO, Data Center, Management, Project Management, IT Service Management, IT Management, Project Portfolio..., Project Delivery, Leadership
Education
Dominican University 1987 — 1992
MBA
University of Illinois at Chicago 1983 — 1985
B.S.
Web.com January 2013 - Present
Network Solutions July 2010 - October 2011
Web.com/Network Solutions July 2009 - July 2010
Network Solutions/Web.com October 2003 - May 2005
Beneficial Financial Group May 2002 - October 2003
Wells Fargo Financial December 2000 - May 2002
360 Communications January 1996 - December 1999
Skills
Call Center, Customer Satisfaction, Customer Retention, Cold Calling, Customer Service, Account Management, Call Centers, Customer Experience, Salesforce.com, Training, Sales Operations, Call Center Development, Troubleshooting, Sales Process, Process Improvement, Online Marketing, Quality Assurance, Vendor Management, Team Building, Management, Analysis, Team Management, Direct Sales, Operations Management, Leadership, Team Leadership, Sales, Employee Training, Telecommunications, Project Planning, Performance Management, Workforce Management, Coaching, Sales Management, Program Management, CRM, B2B, Cross-functional Team..., Marketing, Project Management, Networking, Product Marketing, Contract Negotiation, Marketing Strategy, Software Documentation, SaaS, Change Management, Business Analysis, Start-ups, E-commerce
Education
Bloomsburg University of Pennsylvania 1997 — 2000
Bachelor of Science, Business Administration - Marketing
Bishop Hafey High School 1992 — 1996
ContentLEAD March 2015 - Present
Havas Media July 2013 - February 2015
Boston University AdLab January 2013 - May 2013
AMP Agency January 2013 - May 2013
Boston University College of Communication September 2012 - December 2012
360 Communications May 2012 - August 2012
Small Army May 2011 - August 2011
National Student Advertising Competition September 2010 - April 2011
Boston University AdClub January 2010 - January 2011
KPFF Consulting Engineers June 2010 - August 2010
Skills
Content Marketing, Google Analytics, Microsoft Excel, DoubleClick, DART for Advertisers, Project Management, PowerPoint, Microsoft Word, MediaVisor, Social Media Marketing, Creative Strategy, Market Research, Keynote, Apple Numbers, Apple Pages
Education
Boston University 2009 — 2013
Bachelor of Science (B.S.), Advertising
Marin Catholic High School 2005 — 2009
High School Diploma
The Coach House Painting and Restoration January 2009 - Present
Western Wireless March 2000 - September 2002
Alltel Wireless August 1996 - January 1999
360 Communications March 1992 - July 1996
Skills
Making Your Life Easier, Home Improvement, Home restoration, Commercial Painting, Residential Painting, Carpentry, Property Maintenance, Business Restoration, Rental Property..., Project Management
Education
LeTourneau University
Bachelor of Science (BS), Business Administration, Management and Operations
Tyler Junior College
AAS, Electrical, Electronic and Communications Engineering Technology/Technician
Morningstar, Inc. October 2000 - Present
360° Communications 1995 - 1997
Mellon Financial Corporation 1993 - 1995
Skills
Media Relations, Investor Relations, Corporate Communications, Business Strategy, Financial Services
Education
Northern Arizona University
Bachelor's, Journalism
American Realty Network, Inc. May 2012 - Present
SpinCom Communications, Inc. September 1998 - December 2012
360° Communications February 1996 - September 1998
Skills
Real Estate Transactions, Property Management, Competitive Analysis, Short Sales, Public Relations, Media Relations, Corporate Communications, Financial Communications, Telecommunications, Getting to Yes, Customer Satisfaction, Messaging, Positioning, Negotiation, Strategic Planning, Direct Sales, Strategic Partnerships, Leadership, Contract Negotiation, Marketing, Real Estate, Sales, Marketing Strategy, Marketing Communications, B2B, Online Marketing, Management, Communication Training, Product Marketing, Crisis Communications, Social Media, Networking, Selling, Retail, Lead Generation, Start-ups, Entrepreneurship, Business Development, Investors, Social Networking, Sales Process, Executive Management, Co-location, Strategy, Customer Retention, CRM, Market Analysis, Marketing Management, General Awesomeness, Organizational...
Education
Northern Illinois University
Bachelor of Science degree
Northwestern University - Kellogg School of Management
Executive Development
Alliance Data card services November 2012 - Present
Self Employed May 2012 - November 2012
improveit! 360 January 2011 - May 2012
Afni January 2006 - October 2009
Afni June 2000 - December 2005
Afni May 1998 - June 2000
360 Communications January 1997 - January 1998
360 Communications January 1996 - January 1997
360 Communications January 1994 - January 1996
360 Communications January 1993 - December 1993
Skills
Call Center Design, Project Management, Leadership, Call Center Technology, Technical teams, Help Desk Management, Business Analysis, Call routing, Call Recording, Workforce Management, Executive Decision..., Salesforce.com, Telecommunications, CRM, CTI, PMP, Large Systems..., Call Center, Business Intelligence, Customer Satisfaction, Call Centers, Help Desk Support, Customer Experience, Outsourcing, IT Management, Cross-functional Team..., Cloud Computing, Team Leadership, Vendor Management, Software Development, IT Strategy, SDLC, Program Management, Team Building, Team Management, Training, Customer Retention, Strategic Planning, Budgets, Sales, Process Improvement, Contact Centers, Strategy, Management, Business Process...
Education
Argosy University 1994 — 1996
Masters, Business Administration
University of Dayton 1980 — 1984
Bachlor of Science, Business Management
Heath High School 1976 — 1980
Lowe's Home Improvement November 2013 - Present
Virginia Sports Properties April 2011 - Present
Windstream Communications May 2010 - April 2011
Windstream Communications February 2008 - May 2010
SKYLINE HOME MORTGAGE August 2007 - February 2008
FOUNDATION HOME MORTGAGE October 2005 - August 2007
MONEYWISE PAYROLL SOLUTIONS, INC April 2003 - October 2005
SunCom Wireless May 1999 - January 2003
Alltel Wireless July 1996 - January 1998
360 Communications July 1996 - January 1998
Skills
Sales Management, Promotions, Account Management, B2B, Advertising, Telecommunications, Wireless, Marketing Strategy, Marketing Communications, Sales, Leadership, Customer Service, Customer Retention, Marketing, Strategy, New Business Development, Public Relations, Call Centers, Product Launch, Budgets, Direct Sales, Business Development, Selling, Team Leadership, Enterprise Software, E-commerce, Management, Coaching, Retail, Pricing, Sales Operations, Networking, Strategic Partnerships, Sales Process, CRM, Contract Negotiation, Product Marketing, Salesforce.com, Cold Calling, Solution Selling, Lead Generation, Executive Management, Start-ups, Customer Satisfaction, Mergers & Acquisitions, Team Building, Competitive Analysis, Event Management, P&L Management, Online Marketing
Education
Randolph-Macon College 1984 — 1988
BA, Political Science
Albemarle High School 1980 — 1984
Wal-Mart October 2006 - May 2010
Wal-Mart Stores, Inc 2006 - 2010
RMH Teleservices, Inc. 2003 - 2004
Alltel Wireless 1998 - 1998
360 Communications 1994 - 1998
Centel/Sprint/360 Communications 1991 - 1998
Skills
Associate Engagement, Talent Management, Loss Prevention, Leadership Development, Employee Engagement, Coaching, Succession Planning, Performance Management, Employee Relations
Education
Centerville Community College
AA
Drake University
BS, English Education
Verizon Wireless IT Business ConsultantAlltel CommunicationsAugust 1997 - January 2009
Verizon Wireless 2009 - 2009
Alltel Wireless 1997 - 2009
360 Communications July 1993 - August 1997
Skills
Business Analysis
Education
Luzerne County Community College 1986 — 1988
Associate, Business/Hotel Restaurant
Misericordia University
Information Systems Management
Level 3 Communications February 2011 - Present
Integra Telecom July 2004 - February 2011
MCI April 2002 - July 2004
360 Communications March 2000 - April 2002
GST Telecom 1996 - 2000
Skills
MPLS VPN, MPLS, IP, SIP, WAN, Ethernet, VoIP, Telecommunications, Private Line, Voice & Data Convergence, Internet, Routing Protocols, Wavelength
Education
Boise State University 1992 — 1995
International Business/Spanish BBA, International Business and Spanish
Michigan Technological University 1990 — 1992
AS, School of Business and Economics
Colegio LaSalle, Santa Cruz, Bolivia, SA 1989 — 1990
Diploma, General Studies
Lumos Networks November 2014 - Present
Verizon Wireless July 2009 - November 2014
Alltel Wireless March 2000 - July 2009
Alltel Wireless September 1994 - January 2009
Alltel Wireless February 1999 - April 2001
360 Communications August 1997 - February 1999
Skills
Account Management, Wireless, Cold Calling, M2M, Sales, Training, Direct Sales, CRM, Customer Retention, B2B, Sales Process, Business Intelligence, Business Development, Leadership, Sales Management, Mobile Devices, Customer Satisfaction, Networking, Strategic Partnerships, Channel, Management, Cellular Communications, Unified Communications, Customer Experience, 4G, Wireless Networking, Solution Selling, Customer Service, Enterprise Software, Telecommunications, Recruiting, Sales Operations, Mobile Communications, Marketing, Purchasing, Cloud Computing, Salesforce.com, Inventory Management, CDMA, New Business Development, Sales Presentations, VoIP, Retail, Selling, Human Resources, Product Management, Product Marketing, Team Building, SaaS, Quotas
Education
Averett University 2000 — 2005
ETS January 2014 - Present
Iverify September 2005 - November 2013
Nextel September 1998 - September 2005
360 Communications 1995 - 1998
Skills
Account Management, Risk Analysis, Surveillance, Loss Prevention, Sales Management, Physical Security, Security, Sales, CCTV, Risk Assessment, Security Management, Customer Service, Access Control, Asset Protection, Private Investigations, Team Building, Protection, Background Checks, Internal Investigations, Crisis Management, Alarm Systems, Corporate Security, Emergency Management, Executive Protection, Investigation, Security Operations
Education
Radford University - College of Business and Economics 1992 — 1994
BA, Organizational Management
University of Nevada Las Vegas November 2011 - October 2012
University of Nevada Las Vegas November 2006 - November 2011
Flagler College August 2002 - October 2006
Alltel 1996 - 1999
360 Communications 1995 - 1999
McCaw Cellular 1989 - 1993
Education
Fowler Wainwright International Institute 2010 — 2010
CPC, Certified Professional Life Coaching
Chapman University 2000 — 2002
MA, Professional Counseling
University of Nevada-Las Vegas 1972 — 1974
BS, Hotel Administration
Pace University 1970 — 1971
Allied Wireless October 2010 - Present
Verizon Wireless July 1992 - November 2009
Alltel Wireless 1992 - 2009
Alltel 1992 - 2009
360 Communications 1992 - 1998
Skills
Wireless, Telecommunications, VoIP, Disaster Recovery, Troubleshooting, Network Design, WAN, Vendor Management, Call Center, Cisco Technologies, LAN-WAN, Switches, BMC Remedy, Wireless Networking, Networking, Process Improvement, Network Security, IT Management, Network Engineering, Data Center, Software Installation, Leadership, TCP/IP, Active Directory, ITIL, Computer Network..., Servers, Call Centers
Education
East Wake High School 1980 — 1993
East Carolina University - College of Business 1989 — 1992
BSBA, Computer Information Systems
Resources Global Professionals April 2010 - Present
August Properties LLC January 2005 - October 2010
Ernst & Young December 1998 - January 2005
360 Communications October 1996 - December 1998
Skills
Financial Planners
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1990 — 1992
MS, Taxation
University of Illinois at Urbana-Champaign 1973 — 1977
BS, Accountancy
Verizon Wireless February 1997 - Present
Alltel January 1997 - January 2009
360 Communications February 1997 - January 2000
ICT 1996 - 1997
Education
The Ohio State University 1993 — 1995
NA, Construction Engineering
Nationstar Mortgage September 2013 - Present
MoneyGram International September 2012 - September 2013
Infosys July 2012 - September 2012
Dr Pepper Snapple Group March 2002 - July 2012
Cadbury Schweppes/Dr Pepper Snapple Group March 2002 - November 2010
Alamosa PCS May 2000 - March 2002
Alltel March 1997 - May 2000
360 Communications July 1996 - March 1997
Microsoft January 1996 - July 1996
Skills
SAP HR, Kronos, SharePoint, Payroll, HRIS, Organizational Change, Benefits, Performance Management, Compensation, Change Management, Vendor Management, Shared Services, Mergers, Strategic Planning, Process Improvement, ERP, Project Implementation, Talent Management, Excel, Succession Planning, Team Building, SAP, Program Management, Benefits Administration, Problem Solving, Business Analysis, Organizational Design, Vendor Relations, Budgeting, Applicant Tracking..., Business Process, Employee Benefits, Deferred Compensation, Microsoft Excel, Leadership, Management, Talent Acquisition, Mergers & Acquisitions, Strategy, Human Resources, Budgets, Onboarding, Employee Relations, Employee Engagement, Organizational..., Personnel Management
Education
University of Arkansas at Little Rock
Bachelor's Business Administration, Organizational Design and Personnel Management
University of Central Arkansas
MBA, Business
Verizon Wireless July 1998 - Present
EVENT PLANNING 2010 - 2013
Alltel Wireless July 1998 - June 2009
360 Communications July 1998 - July 2000
Skills
LTE, 3G, Strategic Planning, Cold Calling, Outlook, Program Management, B2B, Mobile Technology, Project Planning, Marketing, Product Management, Networking, Cross-functional Team..., Negotiation, Wedding Planning, Event Planning
Education
Strayer University-Pennsylvania
Business Administration, Management and Operations
Youngstown State University
Business Administration and Management, General
Mobilitie September 2015 - Present
Alcatel-Lucent December 2013 - January 2015
AT&T January 2011 - December 2013
U.S. Cellular February 2006 - November 2010
Tellabs April 2005 - September 2005
Fathom Solutions January 2004 - February 2005
AT&T Wireless April 2000 - May 2001
Lucent Technologies June 1999 - April 2000
360 Communications (Alltel) June 1996 - March 1999
360 Communications 1991 - 1997
Skills
Wireless..., CDMA, LTE, GSM, Cellular, 4G, Wireless Networking, WiMAX, Wireless, Telecommunications, 3G, EVDO, WiFi, UMTS, GPRS, Mobile, RF, VoIP, Vendor Management, Product Management, SS7, IP, EDGE, Program Management, Optimization, Testing, Mobile Communications, Integration, Product Marketing, CDMA2000, 3GPP, Business Analysis, WCDMA, HSPA, Mobile Applications, Team Leadership, Switches, Wireless Solutions, Android, Product Development, Project Planning, Mobile Technology, Team Building, Competitive Analysis, Cellular Communications, Networking, Mobile Devices, System Deployment, Network Design, Cross-functional Team...
Education
Illinois Institute of Technology
Master of Science, Electrical & Computer Engineering
Illinois Institute of Technology
Bachelor of Science (B.S.), Electrical and Computer Engineering
Illinois Institute of Technology
Master of Science (M.S.), Electrical & Computer Engineering
SAC Designs, Inc. June 2015 - Present
360 Communications June 2014 - June 2015
MassArt Computer Art Center January 2012 - October 2014
Viewpoint Creative December 2013 - May 2014
Dassault Systemes April 2013 - August 2013
Victoria's Secret November 2011 - April 2013
Skills
Adobe Creative Suite, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Acrobat, Adobe Bridge, InDesign, Photoshop, Mac, Graphic Design, Photography, Advertising, Facebook, Typography, Logo Design, Layout, Digital Photography, Social Media, Brochures, Social Networking, Blogging, PowerPoint, Windows, Mac OS, Illustration, Editing, Illustrator, After Effects, Drawing, Digital Media, Web Design
Education
Massachusetts College of Art and Design 2011 — 2015
Bachelor of Fine Arts (B.F.A.), Graphic Design
United States Post Office January 2014 - Present
American Cellular, Inc June 2008 - January 2014
CertaPro Painters of Rock Hill May 2006 - June 2008
Verizon Wireless August 2004 - May 2006
Bell South Mobility DCS November 1996 - July 1997
360 Communications February 1993 - November 1996
Metro Mobile CTS September 1990 - May 1992
Skills
Department manager..., Human Resources, Customer escalation, Operations Management, Management, Call Centers, Customer Service, Sales Operations, Sales
Education
Morehead State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sprint November 2013 - Present
Ericsson January 2012 - November 2013
Ericsson July 2010 - January 2012
Sprint Nextel September 2005 - August 2010
Alltel October 1991 - September 2005
360 Communications 1994 - 1999
Centel Cellular 1991 - 1994
Skills
WCDMA, RF, CDMA, Network Design, Wireless, EVDO, iDEN, Cellular, RF Engineering, CDMA2000, RAN, UMTS, Optimization, 3G, RF design, WiFi, Computer Network..., Ethernet, 4G, Cellular Communications, Microwave, Telecommunications, Switches, LTE
Education
Owens Community College 1986 — 1989
Computer Electronics
ADEX Telecom - Ericsson Contractor January 2013 - Present
Verizon Wireless 2009 - 2011
Alltel Wireless 1998 - 2009
360 Communications 1996 - 1998
Sprint Cellular 1994 - 1996
Centel Celllar 1990 - 1994
Tri-Tel Communications (IXC) 1988 - 1990
Randolph Telephone Membership Corporation (ILEC) 1975 - 1985
Skills
Networking, Wireless, Integration, Project Planning, Troubleshooting, Switches, CDMA, VoIP, IP, Telecommunications, Ethernet, Cellular Communications, LTE, 3G, Computer Network..., 4G
Education
Randolph Community College 1985 — 1987
AAS, Electronic Engineering Technology
360 Communications 2004 - Present
Freelance September 1998 - Present
Skills
Television, Publicity, Voice Over, Communication Training, Personal Branding, Entertainment, Acting, Broadcast, Video, Commercials, Copywriting, Film, Corporate Communications
Education
York University 2003 — 2004
Humber College 1997 — 2000
Public Relations
Wireless Concepts International, LLC January 2010 - Present
Wireless Concepts, LP May 1999 - January 2010
Motorola 1999 - 2000
360 Communications 1995 - 1999
Skills
RF, Antennas, Wireless, WiMAX, EVDO, RF Engineering, GSM, Optical Fiber, Cellular Communications, LTE, Optimizations, RF design, Wireless Networking, 4G, Microwave, Telecommunications, Mobile Devices, WiFi, CDMA, Mobile Communications, IP, Network Design, 3G, Optimization, UMTS, VoIP, Mobile Technology, Fiber Optics, Network Engineering
Education
University of Illinois at Urbana-Champaign 1993 — 1997
BSEE, Electrical Engineering
AT&T Mobility August 2010 - Present
Metro PCS June 2006 - July 2010
Sptint PCS 1998 - 2006
PrimeCo Personal Communications 1997 - 1998
360 Communications 1996 - 1997
Skills
Atoll, MapInfo, Planet, Siterra, Windcatcher, Actix Analyzer, Nortel CACP, Lucent Autopace, HSDPA, Network Design, HSUPA, Actix, LTE, EVDO, RF, 4G, Communications Audits, Computer Network..., RF Planning, CDMA, RF Engineering, TDMA, Antennas, RF design, TEMS Investigation, UTRAN, OFDM, Wireless Networking, Network Performance, Drive Test, HSPA, 2G, RAN, GSM, WCDMA, Edge, Cellular Communications, RNC, 3G, Ericsson OSS, Microwave, GPRS, Wireless, WiMAX, Nortel, UMTS, Backhaul, Networking, DAS, Agilent
Education
University of Illinois at Chicago 1990 — 1995
BSEE, Electrical Engineering
Verizon Wireless February 2015 - Present
Verizon Wireless August 1996 - February 2015
Alltel Communications June 1998 - April 2009
360 Communications January 1996 - June 1998
Skills
Direct Sales, M2M, Wireless, Cellular Communications, Solution Selling, Customer Retention, Telecommunications, Cold Calling, Sales Process, Mobile Technology, Sales Operations, B2B, Mobile Devices, 4G, Customer Experience, Managed Services, Selling, Unified Communications, Quotas, Wireless Broadband, Sales Presentations, CDMA, Customer Satisfaction, LTE, Sales
Education
Charleston Southern University 2010 — 2011
MBA, Business Administration
University of Phoenix
Bachelors of Science, Marketing
Verizon Wireless August 2012 - Present
VerizonWireless November 2009 - August 2012
Alltel February 2005 - October 2009
Alltel October 1998 - February 2005
360 Communications 1996 - 1998
Skills
Telecommunications, Business Analysis, Vendor Management, Product Marketing, Wireless, Process Improvement, Mobile Devices, Customer Experience, Customer Satisfaction, Requirements Analysis, Product Management, Business Process..., Analysis, Call Center, Cellular Communications, Project Management, Call Centers, Visio, CDMA, Troubleshooting, Customer Service, SDLC, CRM, Testing, Software Documentation, Marketing, Quality Assurance, Requirements Gathering, Project Planning, Team Leadership, Business Intelligence, Leadership, Program Management, Strategy, Microsoft Office, Mentoring, Contract Negotiation, Sales Operations, VoIP, PMP, Management, Business Process, Software Project..., Negotiation, Problem Solving
Education
Dallas Baptist University 1981 — 1984
BBA, Management and Marketing
Telamon February 2015 - Present
Rizzo Consulting Inc. June 2001 - February 2015
Motient 1997 - 1999
Westell 1996 - 1997
360 Communications 1995 - 1996
System Sensor 1994 - 1995
Skills
Wireless, RF, WiFi, Cellular Communications, Telecommunications, 4G, CDMA, LTE, WiMAX, UMTS, Wireless Networking, 3G
Education
Southern Illinois University, Carbondale 1988 — 1994
BSEE, Electrical Engineering
Warren Township High School
American Board of Medical Specialties (ABMS) June 2015 - Present
Cobra Electronics January 2015 - May 2015
Sysco May 2011 - September 2014
Eurest Services (formerly Kimco Corp.) May 2003 - March 2011
US Cellular-Answer Wireless November 2002 - April 2003
Experian Marketing Services October 1998 - September 2002
360 Communications September 1995 - September 1998
360 Communications October 1989 - October 1995
Thomas Havey & Company January 1988 - May 1989
Skills
Accounting, Budgeting, Excel, Financial Reporting, Accounts Payable, Process Improvement, Microsoft Office, Word, Problem Solving, Teamwork, Outlook, Supervisory Skills, Reconciliation, Access, Budgets, Account Reconciliation, Microsoft Excel, Analysis, SAP, Variance Analysis, General Ledger, Management, Internal Controls, Finance, Leadership, Accounts Receivable, Forecasting, Internal Audit, Payroll
Education
Northeastern Illinois University 1981 — 1988
Bachelor of Science (BS), Accounting
Underwriters Laboratories Inc October 2014 - April 2015
GE Capital December 2013 - October 2014
SunEdison June 2013 - November 2013
Kraft Foods/Mondelez September 2012 - December 2012
HSBC October 2007 - June 2012
HSBC September 2002 - October 2007
SunGard December 2001 - August 2002
Comdisco February 2000 - December 2001
Alltel Wireless January 1997 - June 1999
360 Communications January 1995 - January 1997
Skills
Intercompany Accounts, Financial Analysis, Financial Statement..., Payroll Account..., journal entry review, System Development, Business Process..., Business Process, Regulatory Filings, Physical Inventory, High-Dollar Negotiations, Product Development, Product Management, Marketing Research, Strategic Pricing, Hiring Personnel, Managing Offshore Teams, Expense Allocation, Receivables Management, Microsoft Excel, Microsoft Word, PeopleSoft, Personnel Management, Personnel Evaluation, Technical Systems..., Sales Team Support, General Ledger Analysis, Accounting, Account Reconciliation, General Ledger, Sales, Management, Financial Reporting, Technical Systems, Training, Financial Statements, SAP, Journal Entries, Sarbanes-Oxley, Carve-outs, Process Improvement, Analysis, Auditing, Pricing Strategy, Sarbanes-Oxley Act
Education
St. Joseph's College (IN) 1980 — 1984
B.S., Accounting and Computer Science
Ericsson March 2013 - Present
Ericsson June 2011 - February 2013
Ericsson September 2009 - May 2011
Sprint Nextel February 2000 - September 2009
USXChange LLC September 1998 - February 2000
360 communications August 1997 - September 1998
Skills
CDMA, EVDO, Telecommunications, Wireless, Wireless Networking, Troubleshooting, Optical Fiber, Networking, LTE, 4G, 3G, Cellular Communications, Microwave, WiMAX, RF, T1, Computer Network..., Fiber Optics, IP, Ethernet, Network Design, VoIP, RAN, DWDM, WCDMA, SDH, Mobile Communications, Transmission
Education
Southwestern Michigan College 1995 — 1998
Associate of Science (A.S.), Electrical and Electronics Engineering
The Alexander Group September 2010 - Present
The Alexander Group, Inc. March 2007 - September 2010
The Alexander Group, Inc. March 2004 - March 2007
The Alexander Group, Inc. November 2001 - February 2004
ALLTEL Corporation 1998 - 2001
360 Communications 1995 - 1998
Sprint 1993 - 1995
Skills
Sales Effectiveness, Sales Compensation..., Go-to-market Strategy, Sales Compensation, Program Management, Business Development, Sales, Competitive Analysis, Market Analysis, Product Management, Management Consulting, Segmentation, Marketing, Analytics, Strategic Partnerships, Strategy, Cross-functional Team..., Management
Education
University of California - Berkeley - Haas School of Business 1999 — 2001
MBA
University of Pennsylvania 1989 — 1993
BS Econ/Bach Applied Science, Management & Marketing/Systems Engineering
Wilson High School
HS Diploma
Community Coalition April 2013 - Present
360 Communications 2014 - Present
Marqueece Harris-Dawson for Los Angeles City Council Campaign January 2015 - March 2015
Californians for Justice March 2011 - April 2013
Huffington Post Latino Voices February 2012 - 2013
Lopez/Chen & Associates February 2012 - June 2012
Coalition for School Reform January 2011 - March 2011
People For the American Way 2011 - 2011
im:arte July 2010 - 2011
Strengthening Our Lives (SOL) May 2009 - April 2010
Skills
Blogging, Community Outreach, Fundraising, Grassroots Organizing, Facebook, Nonprofits, Leadership, Political Campaigns, New Media, Public Policy, Media Relations, Strategic Communications, Speech Writing, Immigration Policy, Community Organizing, Non-profits, Event Planning, Coalitions, Social Networking, Newsletters, Creative Campaign..., Canvassing, Video Production, Workshop Facilitation, New Media Strategy, Community Development, Education Policy, Communication Training, Message Development, Spanish, Politics, Messaging, online organizing, NationBuilder, Grassroots, Public Speaking, Social Media
Education
California State University-Los Angeles 2006 — 2010
B.A., Political Science, Communications
Belmont HS
High School Diploma
R.O.S. Therapy Systems, LLC January 2015 - Present
Le Bleu Bottled Water March 2010 - July 2014
Verizon Wireless and Alltel Communications March 2005 - October 2009
Alltel Communications June 1998 - March 2005
360 Communications April 1997 - June 1998
360 Communications October 1996 - April 1997
Skills
Sales, Sales Management, Coaching, Solution Selling, Marketing Strategy, Leadership, Customer Satisfaction, Marketing, Management, Customer Service, Retail, Wireless, Direct Sales, Cold Calling, Small Business, Sales Operations, Sales Process, Telecommunications, Business Process, B2B
Education
Guilford College 1984 — 1988
Bachelor of Arts, Economics
Motorola Solutions September 2012 - Present
Nokia Siemens Networks May 2011 - November 2012
Motorola 2000 - June 2011
MPower Communications (now TelePacific Communications) February 2000 - October 2000
Verizon Wireless May 1992 - 2000
360 Communications 1998 - 1999
Sprint Cellular 1994 - 1998
Centel Cellular 1992 - 1994
Skills
Product Management, Cellular Communications, Wireless, Mobile Devices, Project Management, LTE, Strategic Planning, Telecommunications
Education
Keller Graduate School 1995 — 1998
MBA
University of Illinois at Urbana-Champaign 1989 — 1993
Bachelor of Science (BS)
Publicis January 2014 - Present
Cameo Productions February 2010 - Present
Lime Communications April 2009 - February 2010
360 Communications April 2006 - April 2009
Skills
Strategic Partnerships, Digital Marketing, Advertising, Promotions, CRM, Account Management, Marketing, Budgets, Press Releases, Management, Entertainment, New Business Development, Business Development, Television, Integrated Marketing, Marketing Communications
Education
De Montfort University 2000 — 2003
BA, Marketing & Media
MineLight Solutions January 2008 - Present
Clear Progress Advisors February 2007 - January 2008
PRTM 2002 - 2007
Lucent Technologies February 1998 - July 1999
360 Communications 1995 - 1998
Skills
Program Management, Strategy, Operational Excellence, Product Development, International Relations, Innovation Management, Strategic Planning, Management Consulting, Management, Cross-functional Team..., Business Strategy, Business Process..., Product Management, Business Transformation, Start-ups, Change Management
Education
Tufts University - The Fletcher School of Law and Diplomacy 1999 — 2001
MALD
Grinnell College 1991 — 1995
B.A.
McClatchy Interactive February 2013 - Present
Verizon Wireless April 2010 - October 2012
Verizon Wireless (formerly Alltel) February 2008 - April 2010
Alltel (now Verizon Wireless) August 2003 - February 2008
Adelphia Business Systems December 2001 - April 2003
Adelphia Communications Corporation December 2001 - April 2003
Quaestus August 2000 - December 2001
Cumulus Media August 1999 - August 2000
360 Communications August 1995 - August 1999
Fermi National Accelerator Lab August 1990 - August 1995
Skills
Unix, Networking, Network Hardware, Testing, Solaris, Network Engineering, Network Design, Perl, Switches, IP, Wireless Networking, DNS, Network Architecture, Routing, TCP/IP, Network Security, Computer Network..., System Administration, Technical Support, Cisco Technologies, Data Center, Cluster, WAN, Ethernet, Linux, Security, Cloud Computing, Firewalls, Project Planning, Disaster Recovery, Troubleshooting, Cisco Routers, Project Management, Integration, Unix Shell Scripting, Servers, Problem Solving, Routers, Wireless, Telecommunications
Education
Milwaukee School of Engineering 1983 — 1988
BS CS&E
AT&T Mobility February 2013 - Present
AT&T Mobility September 2010 - February 2013
AT&T Mobility November 2007 - November 2010
Cingular Wireless December 2004 - November 2007
AT&T Wireless November 2003 - December 2004
TriCo Wireless PCS October 2001 - November 2003
Brience Carrier Services July 2000 - July 2001
GTE Wireless 1998 - 2000
360 Communications 1995 - 1998
Arthur Andersen & Co. 1993 - 1995
Skills
Product Management, Cloud Computing, Product Marketing, Mobile Devices, Vendor Management, Strategic Partnerships, Product Development, Strategy
Education
DePaul University 1996 — 1998
MBA, Marketing Management
University of Illinois at Urbana-Champaign 1988 — 1992
BS, Finance
Universitat de València 1990 — 1990
Verizon Wireless November 2004 - Present
Alltel August 2000 - November 2004
Alltel June 1999 - August 2000
360 Communications August 1998 - June 1999
360 Communications November 1997 - August 1998
Skills
Training, Project Management, Customer Retention, Program Management, Sales, Call Centers, Sales Process, Retail, Telecommunications, Customer Service
Education
Gardner-Webb University 2007 — 2008
Bachelor of Science, Business Administration
Florida State University 1993 — 1995
Orange Park High School 1992 — 1993
Central Region PMO July 2006 - Present
Cingular June 2006 - Present
Pifer Communications May 2006 - Present
Pifer Consultants July 2001 - Present
Consultant March 2000 - Present
360 Communications 1995 - 1998
Education
University of Phoenix 2002 — 2006
BSIT, Information Technology
Motorola University
Design & Operations
The George Washington University
certificate, Project Management
Gesiorski Performance Solutions July 2015 - Present
National Restaurant Association August 2014 - July 2015
National Restaurant Association April 2011 - August 2014
Gesiorski Performance Solutions, Ltd. June 2009 - April 2011
National Safety Council August 2008 - May 2009
Spectrum Global Fund Administration June 2007 - August 2008
Hewitt Associates May 2005 - June 2007
Infogix (formerly Unitech Systems) August 2000 - May 2005
Videojet March 1999 - August 2000
360 Communications November 1997 - August 1998
Skills
Project Management, PMP, Instructional Design, Change Management, Strategic Planning, Analysis, Multimedia Project..., Project Planning, Training & Development, Product Development, Instructional Technology, MS Project, Performance Improvement, Training, Instructor-led Training, Needs Analysis, Strategy, Program Management, Leadership, Software Documentation, Management, Consulting, Staff Development, Multimedia, Employee Training, E-Learning
Education
Northern Illinois University 2005 — 2007
MS Ed
Loyola University Chicago 1986 — 1990
B.S.
Project Management Institute
Project Management Professional (PMP)
Computer Services, Inc. (CSI) 2011 - Present
Comdata Corporation 2006 - 2011
NIC USA 2003 - 2006
Alltel Wireless (now Verizon Wireless) 1998 - 2001
Alltel Wireless (now Verizon Wireless) 1995 - 1998
Alltel Wireless (now Verizon Wireless) 1994 - 1995
360 Communications 1993 - 1994
Hambright, Calcagno & Downing Advertising & Public Relations 1992 - 1993
Skills
Business Development, Product Management, Account Management, New Business Development, Strategic Planning, SaaS, Leadership, Marketing Strategy, Corporate Branding, Vendor Management, Lead Generation, Marketing, CRM, Management, Team Leadership, Advertising, B2B, Sales, Strategic Partnerships, Solution Selling, Cloud Computing, Executive Management, Start-ups, Project Management, Selling, Product Development, Strategy, Team Building, Product Marketing, Competitive Analysis, Salesforce.com, E-commerce, Marketing Management, Online Marketing, Direct Marketing, Email Marketing, Analytics, Sales Process, Market Research
Education
East Carolina University - College of Business
BSBA, Marketing Management
Governo Law Firm LLC April 2014 - Present
Harvard Business School, Executive Education December 2013 - March 2014
360 Communications May 2013 - November 2013
Trinity Marketing June 2000 - December 2012
Bentley University September 1998 - May 2000
Skills
Integrated Marketing, Advertising, Direct Marketing, Marketing Strategy, Email Marketing, Online Advertising, Brand Development, Creative Direction, Copywriting, Direct Mail, Marketing, Corporate Communications, Marketing Communications, Strategy, Market Research, Digital Strategy, Digital Marketing, Media Planning, Brand Management, Interactive Marketing
Education
Bentley University 1994 — 2000
BS, Management
Aon January 2011 - Present
Hewitt Associates January 2005 - December 2010
Hewitt Associates August 1996 - January 2005
360 Communications January 1993 - August 1996
Skills
Disaster Recovery, IT Operations, Data Center, Novell Netware, Vendor Management, SDLC, Linux architecture, Server Architecture, Unix Operating Systems, Unix, Security, Network Administration, Integration, Enterprise Software, Infrastructure, Process Improvement, Servers, Solution Architecture, VMware, Citrix, SharePoint, IT Service Management, Virtualization, Storage Area Networks, Linux, Management, System Deployment, IT Management, Troubleshooting, Software Documentation, Incident Management, Technical Support, Windows Server, IT Strategy, Active Directory, Business Continuity, Service Delivery, System Administration, Operating Systems, Visio, Network Security, Enterprise Architecture, Information Technology, Firewalls, ITIL, Cisco Technologies, Networking, Microsoft Exchange, Outsourcing, Information Security
Education
University of Illinois at Chicago 1987 — 1992
Bachelor's degree, Information and Decision Sciences
Verizon Wireless August 2011 - Present
Verizon Wireless February 2009 - August 2011
Alltel Wireless February 2005 - February 2009
Alltel Wireless January 2003 - February 2005
Alltel Wireless January 2002 - January 2003
Alltel Wireless January 2000 - January 2002
Alltel Wireless March 1998 - January 2000
360 Communications February 1995 - March 1998
Sprint January 1994 - February 1995
Skills
Telecommunications, LTE, Mobile Devices, Cellular Communications, VoIP, Wireless, Cross-functional Team..., CDMA, 3G, 4G
Education
University of Colorado Boulder
Bachelor’s Degree, Electrical and Electronics Engineering
Pearson North America March 2014 - Present
We Heart This 2010 - Present
Northwest Textbook Depository January 2003 - March 2014
Follett Educational Services 1999 - 2001
360 Communications 1995 - 1997
Skills
Publishing, Academic Publishing, Textbooks, Books, Microsoft Office, Microsoft Excel, Staff Development, E-Learning, Copy Editing, Content Development, Online Publishing, Public Speaking, Creative Writing, K-12, Content Management, Salesforce.com, Sales Presentations, Sales Rep Training, Sales Operations, Ebooks, Sales, Publications, Leadership, Editing, Editorial, Social Networking, Strategic Partnerships, Email Marketing, Proofreading, Press Releases, Relationship Management, Public Relations, Close Attention to..., Key Account Management, Instructional Design, Educational Technology, Lead Generation, Selling Skills, Social Media, Marketing, B2B, Advertising, Social Media Marketing, Sales Process, Cold Calling, Marketing Communications, Digital Strategy, Blended Learning
Education
University of Missouri-Columbia 1991 — 1993
Bachelor of Science
Southern Illinois University, Carbondale 1988 — 1991
LeRoy High School
Simon Property Group October 1997 - Present
360 Communications July 1995 - October 1997
Education
Indiana University Bloomington 1990 — 1995
Telephone & Data Systems, Inc. 1999 - Present
Dade Behring, Inc. December 1998 - May 1999
360° Communications 1995 - 1998
Sprint Cellular (360° Communications predecessor) 1992 - 1995
Centel Cellular (360° Communications predecessor) 1990 - 1992
Deloitte 1989 - 1990
Skills
Telecommunications, Financial Reporting, Financial Analysis, Finance, Strategy, Process Improvement, Accounting, Strategic Planning, Wireless, Vendor Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1993 — 1995
DePaul University 1985 — 1989
B.S., Accounting
Elements Massage Geneva, IL September 2012 - Present
Iris Mobile Corporation October 2011 - Present
Brilliant™ January 2010 - Present
Numerate Partners, LLC January 2010 - Present
Huron Consulting Group Inc 2002 - 2009
PrimeCo Wireless Communications 2001 - 2002
Morningstar, Inc 1999 - 2001
360° Communications 1997 - 1998
360 Communications Company 1996 - 1997
Centel / Sprint Cellular 1993 - 1996
Skills
Accounting, Finance, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Internal Controls, Mergers & Acquisitions, Forecasting, SEC filings, Acquisition Integration, Financial Modeling, Process Improvement, Strategic Financial..., GAAP, Due Diligence
Education
Northern Illinois University 1972 — 1976
BS, Accountancy
Terra Information Group May 2014 - Present
Aqualyze, Inc. March 2013 - May 2014
Ransyl Inc October 2009 - March 2013
Motorola Solutions January 2006 - October 2009
Motorola April 2003 - January 2006
Motorola Inc. October 2001 - April 2003
Motorola August 1999 - October 2001
Motorola August 1997 - August 1999
360 Communications July 1994 - August 1997
Skills
Product Development, Negotiation, Problem Solving, Requirements Analysis, Integration, Program Management, Product Management, SDLC, Business Analysis, Quality Assurance, Cross-functional Team..., Project Management, Vendor Management, Risk Management, Software Development, Management, Telecommunications, Business Process, Wireless, Mobile Devices, Software Project..., Cellular Communications, Testing, Resource Management
Education
Olivet Nazarene University 1996 — 1998
MBA, Business Management
University of Illinois at Chicago 1991 — 1994
BSEE, Electrical Eng. and Computer Science
Karachi University 1986 — 1988
BS, Maths and Physics
University of Illinois at Chicago
LMK Communications September 2013 - Present
tw telecom, inc. July 1999 - September 2013
360 Communications 1993 - 1996
Skills
VoIP, MPLS, Networking, IP, Ethernet, WAN, Telecommunications, Network Design, Switches, Cisco Technologies, Wireless, Telephony
Education
New Mexico State University
Political Science
Wheels, Inc. November 2010 - Present
Wheels 2012 - 2015
Wheels 2012 - 2015
Sprint Nextel 1998 - 2001
360 Communications February 1998 - November 1998
360 Communications February 1997 - February 1998
Skills
Account Management, Strategic Planning, Sales, Project Management, Customer Service, Vendor Management, Sales Management, New Business Development, Process Improvement, Customer Satisfaction, Team Building, Program Management, Business Planning
Education
Lake Forest College 1989 — 1993
Bachelor of Arts, Psychology
Fountain Valley School 1985 — 1989
Diploma, General/Spanish
Discover Financial Services January 2015 - Present
Discover Financial Services August 2012 - Present
Discover Financial Services September 2010 - August 2012
Discover Financial Services February 2006 - August 2010
Discover Financial Services March 2003 - January 2006
Wheels, Inc. 1999 - 2003
360 Communications 1987 - 1999
Skills
Risk Management, Information Security, Information Technology, Program Management, Vendor Management, Process Improvement, Credit Cards
Education
Northern Illinois University 1983 — 1987
Alltel Enterprise Network ManagerAlltel Wireless2006 - Present
Alltel Communications 1996 - Present
Verizon Wireless 2009 - 2010
360 Communications 2006 - 2009
Education
James Madison University 1986 — 1990
Verizon Wireless August 2010 - Present
Mount Vernon News June 2000 - August 2010
Concord Media Group - WBEX/WKKJ August 1999 - January 2000
West Virginia Radio Corporation April 1998 - August 1999
360 Communications August 1997 - April 1998
Skills
Account Management, Customer Service, Direct Sales, Music, Public Relations, Sales Process, Social Media Marketing, Solution Selling, Marketing, B2B, Online Advertising, Marketing Communications, Online Marketing, Social Networking, Leadership
Education
Mount Vernon Nazarene University 1993 — 1997
Verizon Wireless January 2009 - July 2012
Alltel Wireless January 2003 - June 2009
Alltel Communications, Inc. January 2003 - January 2009
Alltel September 1998 - January 2009
Alltel 1998 - 2009
360 1995 - 1998
360° Communications 1994 - 1998
Centel Cellular/Sprint 1993 - 1998
Sprint Cellular/360 Communcatins 1992 - 1998
Sprint/360 Communications/ALLTEL 1992 - 1998
Skills
Marketing, Customer Lifecycle..., Telecommunications, Customer Retention, Product Management, Direct Marketing, Marketing Management, Segmentation, Strategic Planning, Leadership, Cellular Communications, Analytics, Management, Sales Operations, Mobile Devices, Customer Experience, Strategic Partnerships, Customer Satisfaction, Program Management, Wireless, Mobile Marketing, Marketing Communications, M2M
Education
Converse College
BA, Mathematics and Speech
Blue Hill Wrecker & Towing April 2012 - Present
Allied Wireless Communications Company February 2010 - April 2012
Verizon Wireless 2009 - 2009
Alltel Wireless 2006 - 2009
Alltel Communications, LLC 1998 - 2001
360 Communications June 1996 - June 1998
Sprint Cellular 1994 - 1996
Centel Cellular April 1990 - June 1994
Centel Corporation 1990 - 1993
Skills
Process Improvement, Telecommunications, Strategic Planning, Customer Service, Training, Customer Experience, Wireless, Contract Negotiation, Marketing, Inventory Management, Business Process, Sales Management, Business Strategy, Troubleshooting, Customer Satisfaction, Management, Cross-functional Team..., Sales, Business Development, Program Management, Cellular Communications, Leadership, Strategic Partnerships, Project Management, Product Management, Start-ups, Sales Operations, Call Center, CDMA, Team Building, Account Management, Customer Retention, Supply Chain, Retail, Vendor Management, Forecasting, Budgets, Operations Management, Strategy, Team Leadership, Mobile Devices, Competitive Analysis, Direct Sales, Integration, Product Marketing, Business Analysis, B2B, Solution Selling, CRM, Project Planning
Education
University of Phoenix 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Mississippi State University
Monitronics International August 2015 - Present
Gardner Capital Management February 2015 - August 2015
Windstream 2006 - 2015
Alltel Corp. 1998 - 2005
360 Communications 1985 - 1998
Skills
VoIP, Telecommunications, Telephony, Data Center, Cellular Communications, Broadband, Wireless, IP, Solution Selling, Direct Sales, ATM networks, Avaya, Call Centers, Channel Partners, Cloud Computing, Co-location, Computer Network..., Executive Management, Fiber Optics, MPLS, Managed Services, Mobile Devices, Networking, Network Design, Internet Services, Optical Fiber, Organizational..., Product Management, Routers, Selling, Strategic Partnerships, Strategic Planning, Strategy, Switches, T1, Unified Communications, Vendor Management, WAN, Strategic Leadership, SIP Trunking, Thought Leadership, Sales, CPA, Leadership, CEOs
Education
The College of William and Mary
Master of Business Administration (M.B.A.)
Purdue University
Bachelor's Degree, Finance & Accounting
InterCall December 1998 - Present
InterCall December 2005 - November 2011
West Corporation 1998 - September 2011
InterCall January 2006 - February 2007
InterCall November 2002 - December 2005
InterCall December 1998 - October 2002
Alltel 1993 - 1998
360° Communications 1994 - 1997
Centel Corporation 1983 - 1993
Skills
Telecommunications, Direct Sales, Cloud Computing, SaaS, Selling, Unified Communications, Team Building, Telephony, Training, Cross-functional Team..., Management, Strategic Partnerships, Coaching, Salesforce.com, Cold Calling, Sales, Recruiting, B2B, VoIP, IP, Sales Management, Solution Selling, Strategic Planning, CRM, Retail, Budgets, Channel, Wireless, Sales Process, New Business Development, Product Management, Business Development, Contract Negotiation, Managed Services, Video Conferencing, Sales Operations, Negotiation, Account Management, Product Marketing, SIP, Call Centers, Leadership, Customer Retention, Mobile Devices, MPLS, Go-to-market Strategy, Channel Partners, Vendor Management, Professional Services
Education
Illinois State University 1979 — 1983
Economics
Elk Grove High School 1976 — 1979
Alltel February 2008 - Present
Alltel 2005 - February 2008
360° Communications 1997 - 1998
Skills
Vendor Management, Call Center, Wireless, Telecommunications, Team Building, Product Management
Education
John Carroll University 1993 — 1997
B.S., Chemistry
Allied Wireless Communications September 2010 - Present
Alltel Wireless January 2006 - November 2010
ALLTEL Communications August 2005 - January 2006
Alltel February 2001 - August 2005
Alltel February 2000 - February 2001
360 Communications November 1997 - January 2000
Skills
Telecommunications, Wireless, Customer Experience, Forecasting, Process Improvement, Call Center, Call Centers, Vendor Management, Strategic Partnerships, Strategy, Sales Operations, Six Sigma, Cross-functional Team..., Sales, Customer Retention, Customer Satisfaction, Team Leadership, Product Management, Management, Analysis, Business Analysis, Leadership, Cellular Communications, Competitive Analysis, Budgets, Business Process..., Accounting, Account Management, Training, Team Building, Program Management
Education
University of Illinois at Urbana-Champaign - College of Business 1982 — 1986
BS, Accounting
Verizon Wireless January 2012 - Present
Verizon Wireless January 2009 - January 2012
Alltel December 1989 - January 2009
ALLTEL Communications, LLC 1999 - 2009
360 Communications 1997 - 1999
Skills
Cellular Communications, Telecommunications, CDMA, Integration, EVDO, 4G, VoIP, GSM, Mobile Devices, Troubleshooting, Wireless, Managed Services, RF, Call Centers, Ethernet, Optical Fiber, Network Engineering, 3G, Computer Network..., WiMAX, MPLS, Product Management, T1, Switches, IP, Telephony, Mobile Technology, Wireless Networking, UMTS, Network Design
Education
Brown Mackie College-Akron
Verizon Wireless February 2009 - Present
Alltel 1999 - February 2009
360 Communications 1997 - 1999
Sprint 1993 - 1997
Education
Broward College
Harland Clarke February 2013 - Present
Verizon Wireless February 2009 - November 2009
Alltel Wireless January 2003 - February 2009
Alltel Communications July 1999 - January 2003
Alltel Communications February 1997 - July 1999
360 Communications December 1995 - February 1997
Sprint Cellular January 1994 - January 1996
Skills
Technical Support, Printers, Application Support, Network Infrastructure, VoIP, Troubleshooting, Switches, Wireless, WAN, Cisco Technologies, Call Center, TCP/IP, Servers, BMC Remedy, Networking, Software Installation, Active Directory, Integration, System Administration, Laptops, Call Centers
Education
Guilford Technical Community College
Associate of Arts and Sciences (AAS), Networking Technology
Verizon Wireless November 2011 - Present
Verizon Wireless January 2009 - November 2011
Alltel December 2006 - January 2009
Alltel Corporation 1998 - 2006
Alltel Communications, LLC 1998 - 1998
360 Communications 1996 - 1998
Centel Corporation 1984 - 1993
Skills
Cross-functional Team..., Telecommunications
Education
The University of Chicago Booth School of Business 1980 — 1982
MBA, Finance & Accounting
Northwestern University 1977 — 1980
Bachelor, Mathematics
Williams-Sonoma, Inc. June 2008 - Present
Williams-Sonoma, Inc. July 2001 - June 2009
360 Communications 1993 - 2001
Alltel 1992 - 2001
Skills
Forecasting, Retail, Customer Service, Team Building, Budget, Customer Satisfaction, Process Improvement, Operations Management, Access, Performance Management, Leadership Development, Project Planning, Strategic Planning, Coaching, Team Leadership, Sales Management, Leadership, Financial Analysis, Microsoft Word, Project Management, Call Centers, Employee Relations, Budgets, Change Management, Management, Human Resources, Strategy, Logistics, Sales, Business Strategy, Inventory Management, Process Scheduler
Education
University of Phoenix 1993 — 1996
Master of Business Administration (M.B.A.), Business Administration and Management, General
UNLV 1988 — 1992
Bachelor of Business Administration (B.B.A.), Business Management and Personnel and Labor Relations
Univar May 2013 - Present
ITW April 2011 - May 2013
ITW November 2007 - July 2011
ITW February 2002 - November 2007
Illinois Tool Works October 1999 - February 2002
LaSalle Hotel Properties October 1998 - July 1999
360° Communications June 1997 - September 1998
Skills
Hyperion Enterprise, Accounting, Consolidation, Financial Reporting, HFM, US GAAP, Process Improvement, CPA, SEC Financial Reporting, 10Q, Fortune 500, Acquisition Accounting, External Reporting, 10K, Smartview
Education
Northern Illinois University 1993 — 1997
BS, Accounting
Columbia College Chicago 2006 — 2007
Music Management
Verizon Wireless January 2009 - July 2013
Alltel June 1998 - January 2009
360 Communications June 1997 - June 1998
BellSouth/CellularOne August 1996 - June 1997
Office of the Secretary of Public Safety January 1992 - January 1994
Skills
Wireless, Telecommunications, Cellular Communications, Customer Retention, CDMA, Mobile Devices, VoIP, Customer Experience, 4G, Account Management, Customer Satisfaction, Customer Service, Team Building, Call Center, Sales Process, LTE, Blackberry, Microsoft Office, Microsoft Exchange
Education
Bryant & Stratton College - Richmond 2015 — 2017
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant
NEC/Kee Business College 1990 — 1991
Diploma, Business Administration
Manchester High 1985 — 1987
Diploma, General Studies
Meadowbrook High School 1984 — 1985
Verizon Wireless September 2009 - Present
Alltel May 2003 - September 2009
Alltel October 2002 - May 2003
Alltel January 2000 - October 2002
Alltel March 1999 - January 2000
360 Communications October 1996 - March 1999
360 Communications May 1995 - October 1996
Sprint April 1994 - May 1995
Sprint April 1992 - April 1994
Skills
Telecommunications, Process Improvement, Wireless, Vendor Management, 4G, SDLC, Cellular Communications, Billing Systems, Requirements Analysis, Project Management, Integration, Business Analysis, Call Center, Program Management, CDMA, System Deployment, EVDO, PMP, Testing, Mobile Devices, Troubleshooting, Cross-functional Team..., Training, LTE, VoIP, Call Centers, Management, Leadership
Education
University of Illinois at Urbana-Champaign 1986 — 1990
BS, Industrial Organizational Psychology
ATT Mobility May 1997 - Present
Wireless Concepts International, LLC November 2001 - March 2003
Verizon Wireless July 1999 - November 2001
Alltel Wireless August 1998 - July 1999
360° Communications July 1997 - August 1998
Sprint Cellular / 360° Communications March 1995 - July 1997
Sprint Cellular February 1994 - March 1995
Centel Cellular / Sprint Cellular May 1993 - February 1994
Ragan Communications March 1986 - May 1993
United States Coast Guard January 1977 - January 1981
Education
Illinois Central College 1981 — 1985
Not yet, Industrial Electronics
Alltel/Verizon Wireless November 1989 - May 2009
Verizon Wireless November 1989 - May 2009
Verizon Wireless November 1989 - May 2009
Verizon Wireless January 1989 - January 2009
Verizon Wireless January 1989 - January 2009
Alltel 1989 - 2009
360 Communications January 1997 - January 2002
Verizon Wireless January 1997 - January 2002
Sprint Cellular January 1994 - January 1997
Verizon Wireless January 1994 - January 1997
Skills
Telecommunications, Wireless
Education
Roosevelt University
BA, Psychology, Personnel Administration
Roosevelt University
Bachelors of Arts, General Studies
Roosevelt University
Bachelors of Arts, General Studies
TransUnion June 2012 - Present
IBM May 2010 - July 2012
Verizon Wireless / Alltel Communication 2005 - 2009
Alltel 2000 - 2005
360 Communications 1995 - 1999
Skills
Data Center, Integration, PMP, PMO, Management, Vendor Management, SDLC, Network Administration, Business Analysis, Infrastructure, Requirements Analysis, Program Management, IT Strategy, Telecommunications, Project Management
Education
City University of New York-College of Staten Island
Finance
Saint Anselm College
Political Science
CKCL, LLC February 2010 - Present
Verizon Wireless January 2009 - February 2010
Alltel Communications, Inc. August 2003 - January 2009
ALLTEL COMMUNICATIONS, INC January 2000 - January 2009
Alltel Wireless April 2000 - August 2003
ALLTEL COMMUNICATIONS, INC January 2000 - January 2003
360 Communications July 1991 - July 2000
Centel Cellular and Sprint Cellular January 1991 - January 2000
Centel Corporation August 1988 - August 1991
CENTEL CORPORATION January 1989 - January 1991
Education
High Point University 1969 — 1999
BS, History
High Point University, High
BS, Education
Gradam Associates September 2003 - Present
Computer Software Developer September 2003 - October 2013
e-xpedient 2002 - 2004
Sprint PCS 1998 - 2004
U.S. Coast Guard January 2001 - September 2002
360 Communications 1994 - 1998
Education
Keller Graduate School 1998 — 2001
MBA, Business and Project Management
University of North Carolina at Wilmington 1988 — 1992
BS, Marketing
The Alliance for Clinical Trials in Oncology April 2015 - Present
Northwestern University, Feinberg School of Medicine July 2013 - April 2015
The Night Ministry December 2012 - June 2013
University of Illinois at Chicago March 2012 - April 2013
The University of Chicago July 2011 - June 2012
Thresholds March 2011 - March 2012
Mintel April 2008 - November 2009
SBC, now AT&T September 2000 - April 2005
US Cellular January 1999 - September 2000
360° Communications January 1997 - January 1999
Skills
Community Outreach, Call Centers, Research, Data Analysis, Qualitative Research, SPSS, Customer Service, Public Speaking, Microsoft Office, Program Evaluation, Leadership
Education
Northwestern University 2014 — 2015
Master's Degree, Regulatory Compliance
Northeastern Illinois University 2008 — 2010
Bachelors, Community Health and Wellness
City Colleges of Chicago-Harry S Truman College 2004 — 2008
AS, Biology
Whitney Young 1986 — 1990
Verizon Wireless June 2013 - Present
Verizon Wireless October 2001 - Present
360 Communications/Alltel Communications 1998 - 2001
Alltel 1994 - 2001
360 Communications 1994 - 1998
Holiday Inn Reservations 1991 - 1993
Skills
Telecommunications, Customer Relations, Wireless, Customer Service, Direct Sales, Call Center, Account Management, Cellular Communications, Program Management, Solution Selling, Sales, Customer Experience, Sales Management, Process Improvement, Mobile Devices, Team Building, Strategic Planning, Business Analysis, Business Development, Call Centers, Customer Retention, Marketing, Sales Operations, Customer Satisfaction, Sales Process, Salesforce.com, Cold Calling, M2M, Vendor Management, CRM, Product Management, Cross-functional Team..., B2B, Management, Leadership, Team Leadership, Training, Microsoft Office, Coaching
Education
Argosy University Chicago 2010 — 2012
Master of Business Administration (MBA), Marketing
National-Louis University 2005 — 2007
B.S., Management, 4.0
North Carolina State University 1987 — 1992
Spanish Education
US Cellular June 2013 - Present
US Cellular January 2003 - Present
Wireless Concepts International, LLC May 2001 - September 2002
WFI January 1999 - April 2001
Sprint June 1997 - April 1999
360 Communications January 1996 - June 1997
Skills
RF Engineering, CDMA, LTE, EVDO, 4G, RF, CDMA2000, RF design, Antennas, Wireless, MapInfo, Telecommunications, Agilent, Network Design, DAS, Actix, Network Optimization, Network Performance, 3G, Project Management, Spectrum Analyzer, Microsoft Office, Optimization, Transmission, Wireless Network Design, Radio Network Planning, Planet, Lucent, Cellular, Mobile, AMPS, Capacity Planning, Capacity Management, Capacity Studies, Cellular Communications, Mobile Devices
Education
University of Illinois at Chicago
BSEE, Electrical Engineering
Verizon Wireless March 2012 - Present
Verizon Wireless November 2009 - March 2012
Verizon Wireless April 2009 - November 2009
Verizon Wireless October 2008 - April 2009
Alltel Wireless February 1999 - October 2008
360 Communications 1997 - 1999
Sprint Cellular June 1997 - September 1998
Skills
Troubleshooting, Telecommunications, Wireless, Computer Network..., Network Design, Wireless Networking, Switches, NOC, Network Engineering, Networking, Routers, 4G, CDMA, Cellular Communications, Cisco Technologies, Ethernet, IP, LAN-WAN, LTE, T1, TCP/IP, VoIP, WAN
Education
University of Maryland University College 2007 — 2011
MS/MBA, Technology management- Project Managment
George Mason University 1982 — 1988
BA, Government and Politics
Independent 2001 - Present
Aspect Communications 1998 - 2001
360 Communications 1997 - 1998
Comdisco 1990 - 1994
Skills
Instructional Design, Training Delivery, Project Management, Blended Learning, Instructor-led Training, E-Learning, Captivate, Training, Needs Analysis, Project Planning, Learning Management..., Learning Management, Curriculum Design, Adult Education, Articulate Studio, Performance Consulting, SnagIt, ADDIE, Instructional Technology, Job Aids, Leadership
Education
Elmhurst College
BA, English
Exelis September 2013 - October 2014
Exelis September 2013 - October 2014
Haney Technical Center January 2013 - December 2013
Haney Technical January 2011 - December 2012
Verizon February 2008 - November 2010
Alltel December 1998 - February 2008
360 Communications December 1996 - December 1998
Sprint Wireless September 1995 - December 1996
Gulf Coast Community College September 1982 - December 1995
WJHG-TV October 1969 - June 1995
Skills
Operations Management, Outside Plant, Telecommunications, Network Operations, Vendor Management, Service Operations, Aircraft Maintenance, Commercial Pilot, Broadcast Television, Beekeeping, Cellular Communications, Network Design, Troubleshooting, Airframe, Commercial Aviation, Computer Network..., Wireless, Program Management, Network Engineering, Aviation, Contract Management, Management, VoIP, Process Improvement, Project Management, Project Planning, Aircraft, Hardware, RF, Wireless Networking, Fiber Optics, Integration, CDMA, Testing, Engineering
Education
Tom P Haney Technical Center 2011 — 2013
FAA Certification, Aviation Airframe/Powerplant maintenance, A
Colorado Mountain College 2011 - Present
Colorado Christian University November 2008 - Present
Colorado Mountain College April 2012 - July 2014
Capco Tile and Stone 2010 - 2012
Colorado Christian University December 2007 - May 2010
Logos Bookstore November 2002 - December 2007
AT&T Broadband August 2001 - November 2002
AT&T 2000 - 2002
360 Communications July 2000 - June 2001
Rhythms NetConnections June 1999 - July 2000
Skills
Six Sigma, Curriculum Design, E-Learning, Curriculum Development, Adult Education, Instructional Design, Leadership Development, Teaching, Training, Higher Education, Management, Project Management, Distance Learning, Entrepreneurship, Leadership, Team Building, Public Speaking
Education
Colorado Christian University 2008 — 2010
M.A. Curriculum & Instruction, Certificates in Online Instruction & Online Curriculum Development
Central Missouri State University 1985 — 1988
MBA
Missouri State University 1980 — 1984
BS, Management, Marketing
Alstom Transport April 2013 - Present
US Foods September 2011 - January 2013
Kraft Foods April 2007 - August 2011
Jones Lang LaSalle 2001 - 2007
Sprint PCS August 1998 - June 2001
360 Communications November 1989 - August 1998
Skills
Accounting, Financial Reporting, Budgeting, Variance Analysis, Auditing, Fund Accounting, Statistical Analysis, Lease Administration, Project Management, Logistics, Inventory Management, Accounts Payable, Accounts Receivable, Forecasting, Consolidation, Mergers & Acquistions, Supervisory Skills, Contract Management, General Ledger..., Year End Close, Internal Reporting, Budgets, Mergers & Acquisitions, Account Reconciliation, General Ledger, Cost Accounting, Financial Analysis, Finance, Financial Statements, Analysis, Financial Accounting, Fixed Assets, Accruals, Cash Flow, GAAP, Cash Management, Internal Controls, Internal Audit, Invoicing, Year-end Close, Sarbanes-Oxley Act, PeopleSoft, Capital Budgeting, Sarbanes-Oxley, Financial Audits, Managerial Finance, Financial Forecasting, Hyperion Enterprise, US GAAP, Cash Flow Forecasting
Education
Elmhurst College 1982 — 1984
Bachlors, Accounting/Finance
College of DuPage 1980 — 1982
Associate Arts, Accounting & Finance
Kessler's, Inc. September 2013 - Present
Small Business Accounting Solutions August 2013 - Present
Stambaugh Ness, PC July 2012 - June 2013
Grossberg Company LLP July 2010 - July 2012
SF&Company December 2001 - January 2010
Foot Locker 2000 - 2001
Verizon Wireless 1997 - 2001
360 Communications 1997 - 1999
Skills
Accounting, Tax, Auditing, Financial Reporting, Tax Preparation, Income Tax, Financial Analysis, CPA, Non-profits, Payroll, Corporate Tax, Forensic Accounting, Bookkeeping, Tax Returns, Accounts Receivable, GAAP, S Corporations, Financial Statements, QuickBooks, Account Reconciliation, Internal Controls, Financial Accounting, Partnership Taxation, General Ledger, Tax Accounting, Cash Flow, Leadership, Tax Research, ProSystem fx Tax, Accounts Payable, Financial Audits, Compilation, Strategic Financial..., US GAAP, Forecasting, Microsoft Excel, External Audit, Revenue Recognition, Analysis, Cash Management, Assurance, Variance Analysis, Fixed Assets, Accruals, Small Business, Managerial Finance, Budgets, Payroll Taxes, Sales Tax, Cost Accounting
Education
University of Illinois at Urbana-Champaign 1993 — 1997
BS, Accounting
Champaign Centennial High School 1989 — 1993
Verizon Wireless October 2014 - Present
Alltel 2003 - 2007
Alltel Communications 2002 - 2003
Alltel Wireless August 1999 - June 2002
360 Communications November 1997 - April 1999
Skills
Process Improvement, Public Speaking, Call Center, Training, Telecommunications, Customer Satisfaction, Troubleshooting, Coaching, Team Building, Customer Experience, Wireless, Customer Service, Call Centers, Management, Project Management, Sales, Vendor Management
Education
Norfolk State University 1991 — 1996
Bachelors, Business Management
Johnson Controls, Inc September 2011 - Present
Discover Financial Services April 1999 - March 2009
360 Communications May 1997 - April 1999
360 Communications April 1996 - May 1997
Education
Northern Illinois University
Bachelor of Arts, Interior Design
Right at Home of Henderson/Boulder City, Nevada October 2009 - Present
Windstream Communications August 2006 - October 2009
Alltel 2002 - 2006
360° Communications 1996 - January 1999
Skills
Wireless, Telecommunications, Customer Retention, Product Marketing, Strategic Planning, Customer Experience, Competitive Analysis, P&L Management, Marketing Strategy, New Business Development
Education
University of Notre Dame 1985 — 1989
B.S.
American Tower Associate PastorDestiny Worship Center Church2006 - 2008
Alltel Communications 1994 - 2005
360° Communications 1996 - 1998
Progressive Ministries 1958 - 1991
Skills
Cellular Communications, Vendor Management, Wireless, Process Improvement, Telecommunications, Program Management, Call Center, Software Documentation, Integration, Management, Call Centers, CDMA, 4G
Education
International College 2002 — 2005
BBS, Bible Doctrine
AT&T June 2010 - Present
Alltel Wireless March 2004 - June 2010
Alltel Wireless March 1999 - March 2004
360 Communications November 1994 - March 1999
Skills
Telecommunications, Wireless
Education
Northwestern University 1996 — 1999
Masters in Management (MBA) - Kellogg Grad School of Mgmt, Finance, Marketing, Decision Sciences
Georgia Institute of Technology 1988 — 1990
Bachelor of Electrical Engineering
United States Military Academy at West Point 1986 — 1988
SAP January 2010 - April 2015
SAP / Syclo January 2010 - December 2013
HCSC - Blue Cross Blue Shield of IL, TX, OK, NM January 2001 - September 2009
Novamed January 1999 - January 2001
Other websites January 2000 - January 2000
360 Communications January 1996 - January 1999
Centel / Sprint 1989 - 1996
Skills
html / css, PHP, Java, Adobe CQ5 / AEM, Drupal, Database Design
Education
College of DuPage
AAS, Data Processing
Windstream Communications 2004 - Present
Alltel 2001 - 2004
Alltel Communications 1999 - 2001
360 Communications 1994 - 1999
Sprint/Nextel 1988 - 1994
Jerome S. Metzger, Realtors 1983 - 1988
Allied Signal 1980 - 1983
Skills
Wireless, CDMA, Telecommunications, VoIP, Network Design, Ethernet, T1, DWDM, IP, Metro Ethernet, Backhaul, Vendor Management, Adtran, Cellular Communications, Telephony, Wireless Networking, Switches
Education
Warren National Univeristy 2004 — 2008
Ph.D., Engineering Management
Baker University 1990 — 1993
MS-Business Management, Business
The University of Kansas 1973 — 1975
BS, Electrical Engineering
Johnstone Supply March 2010 - Present
Verizon Wireless January 2009 - November 2009
Alltel June 1992 - January 2009
360 Communications 1996 - August 1998
Education
Liberty University 1985 — 1989
Bachelor, Business, Marketing
Seneca Regional Chamber of Commerce & Visitor Services 2009 - Present
Time Warner Cable 2005 - 2008
Alltel Communications Inc 1998 - 2005
360 Communications 1996 - 1998
Skills
Customer Service, Fundraising, Leadership Development, Budgets, Telecommunications, Management, Public Speaking, Leadership, Event Planning, Entrepreneurship, Marketing Strategy, Microsoft Office, Public Relations, Nonprofits, Social Media, Program Management, Process Improvement, Training, Strategic Planning
Education
University of Dayton
MORNINGSTAR, INC December 2004 - July 2008
Morningstar, Inc July 1999 - December 2004
ALLTEL CORPORATION December 1998 - March 1999
360 Comunications December 1996 - November 1998
360 Communications April 1994 - December 1996
360 Communications December 1992 - March 1994
CHICAGO DEPARTMENT OF EDUCATION March 1990 - November 1992
Skills
Financial Accounting, Accounting, Financial Reporting, Financial Analysis, Access, Microsoft Excel, Internal Audit, General Ledger, SAP, Leadership, Internal Controls, Balance, Finance, Financial Modeling, GAAP, US GAAP, Project Planning, Budgets, PeopleSoft, Accounts Receivable, Fixed Assets, Forecasting, Auditing, Tax, SEC filings, Mergers & Acquisitions, Managerial Finance, Sarbanes-Oxley, Human Resources, Microsoft Office, JD Edwards, Sarbanes-Oxley Act, Training, Journal Entries, Invoicing, Accounts Payable, Team Building, Analysis, Process Improvement, Strategic Planning, Cash Flow, Financial Statements, CPA, Account Reconciliation, Great Plains Software
Education
Jackson State University
Bachelor of Science, Accounting
Baird and Warner April 2014 - Present
Motorola Solutions November 1996 - January 2014
360 Communications September 1994 - November 1996
Skills
iDEN, CDMA, GSM, LTE, Cellular Communications, Wireless, WiMAX, Telecommunications, VoIP, Mobile Devices, Requirements Management, UMTS, 4G, Cross-functional Team..., Integration, Microwave, Project Management, Systems Engineering
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2001
Master of Business Administration (MBA), Finance, General
University of Illinois at Urbana-Champaign 1991 — 1994
Bachelor of Science (BS), Electrical and Electronics Engineering
The Physician Network March 2015 - Present
The Physician Network January 2014 - March 2015
Shopko April 2011 - January 2014
Windstream Communications 2006 - 2010
Alltel Communications 2006 - 2010
Alltel Communications 1999 - 2002
Alltel Communications 1998 - 1999
360 Communications 1996 - 1998
Sprint Cellular 1992 - 1996
Centel Cellular 1990 - 1992
Skills
Management, Leadership, Recruiting, Sales, Retail, Customer Satisfaction, Call Centers, Business Process..., Program Management, Analysis, CRM, Employee Relations, Performance Management, Training, Budgets, Customer Retention, Quality Assurance, Interviews, Onboarding, Microsoft Office, Business Planning, Team Leadership, Negotiation, Time Management, Selling, Sales Operations, Coaching, Organization, Problem Solving, Team Le
Education
Nebraska Wesleyan University
Independent Contractor Owner / Area Developeri9 SportsOctober 2008 - Present
U.S. Cellular August 2005 - January 2009
Focal Communications August 2000 - August 2005
Broadwing Communications August 2000 - August 2005
360 Communications March 1993 - August 2000
Education
DePaul University 1996 — 1998
Masters in Tellecommunications Management
DeVry University, Illinois, United States 1988 — 1993
Computer Information Services, Information Services
Verizon Wireless March 2009 - Present
Alltel March 1998 - January 2009
360 Communications 1996 - 1998
Sprint Cellular 1993 - 1995
Skills
Wireless, CDMA, Cellular Communications, Telecommunications, RF, LTE, Wireless Networking, 3G, Vendor Management, VoIP, Communications Audits, Business Case, Troubleshooting, Integration, 4G, IP
Education
Florida Institute of Technology 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Broward Community College 1991 — 1993
AA, Economics
Ready Care Industries October 2001 - Present
360 Communications March 2000 - July 2001
Luxottica RetailSunglass Hut May 1995 - March 2000
Education
Front Range Community College 1983 — 1985
Applied Science, Business/Marketing
Verizon Wireless August 2006 - Present
Verizon Wireless August 2005 - August 2006
Verizon Wireless January 2002 - August 2005
Verizon Wireless April 2000 - January 2002
GTE Wireless July 1998 - April 2000
360 Communications April 1996 - July 1998
Education
Pace University 2015 — 2017
Associate’s Degree, Information Technology
Education Dynamics Institute 1994 — 1996
Associate’s Degree, Electronics Technology
Sprint 2013 - 2014
Sprint 2010 - 2013
Sprint 1999 - 2006
360 Communications 1997 - 1998
360 Communications 1996 - 1997
Sprint Cellular 1995 - 1996
Sprint Cellular 1994 - 1995
Sprint Cellular/Centel 1992 - 1994
Skills
Project Management, RF Engineering, Traffic Engin, Management, Integration, Telecommunications, Mobile Devices, Wireless, Vendor Management, Cellular Communications, VoIP, RF, Program Management
Education
Illinois Institute of Technology
Electrical Engineering