Back Office Support Systems
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Back Office Support Systems Employees
Employee
Years
Job
Industry
Sany Esho Sany Esho's Back Office Support Systems Experience July 2011 - July 2012
Job Software Engineer at Digerati, Inc.
Industry Computer Software
Experience
Digerati, Inc. October 2014 - Present
Digerati, Inc. October 2013 - Present
Interactive Business Systems, Inc. September 2012 - October 2013
Back Office Support Systems July 2011 - July 2012
Wireless Giant June 2006 - July 2011
Awecomm Technologies October 2010 - November 2010
Skills
C#, Visual Studio, ASP.NET, jQuery, Web Applications, Software Development, MVC, JavaScript, Programming, Microsoft SQL Server, SQL, PostgreSQL, CSS, Java, Agile Methodologies, Systems Analysis, .NET, Active Directory, Access, Linux, GWT, Smart GWT, Eclipse, NetBeans, SoundManager2, MyBatis, IIS, Visual Basic, MySQL, HTML, Oracle SQL, Github, Notepad++, ASP.NET MVC, Backbone.js, jQuery Mobile, jQuery UI, Ubuntu, Git, Unit Testing, WPF, XAML, TFS, Databases, Web Development, Subversion, Testing, SDLC
Education
Davenport University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems, 3.9
Macomb Community College 2005 — 2011
Associate's degree, General Studies, 3.73
Digerati, Inc. October 2014 - Present
Digerati, Inc. October 2013 - Present
Interactive Business Systems, Inc. September 2012 - October 2013
Back Office Support Systems July 2011 - July 2012
Wireless Giant June 2006 - July 2011
Awecomm Technologies October 2010 - November 2010
Skills
C#, Visual Studio, ASP.NET, jQuery, Web Applications, Software Development, MVC, JavaScript, Programming, Microsoft SQL Server, SQL, PostgreSQL, CSS, Java, Agile Methodologies, Systems Analysis, .NET, Active Directory, Access, Linux, GWT, Smart GWT, Eclipse, NetBeans, SoundManager2, MyBatis, IIS, Visual Basic, MySQL, HTML, Oracle SQL, Github, Notepad++, ASP.NET MVC, Backbone.js, jQuery Mobile, jQuery UI, Ubuntu, Git, Unit Testing, WPF, XAML, TFS, Databases, Web Development, Subversion, Testing, SDLC
Education
Davenport University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems, 3.9
Macomb Community College 2005 — 2011
Associate's degree, General Studies, 3.73
Olga Vinarova Olga Vinarova's Back Office Support Systems Experience June 2006 - June 2010
Job Sr. Analyst at Blue Cross Blue Shield of Michigan
Industry Insurance
Experience
Blue Cross Blue Shield of Michigan Business Operations ManagerBack Office Support SystemsJune 2010 - October 2013
Back Office Support Systems June 2006 - June 2010
Back Office Support Systems, Inc April 2003 - June 2006
Koltanbar Engineering Co, Inc. June 2001 - March 2003
D & S Design Services, Inc May 2000 - June 2001
Skills
Call Center, Call Center Development, Telecommunications, Unified Communications, SIP, Avaya, SaaS, Team Building, Telemarketing, Start-ups, Customer Service, Contact Centers, Strategic Partnerships, Vendor Management, Customer Retention, Coaching, Project Management, Lead Management, Lead Generation, Call Centers, Sales Management, Strategic Planning, Marketing, Project Planning, Management
Education
Baker College of Clinton Township 2003 — 2008
Bachelor of Business Administration (BBA), HR & Management
St Petersburg, Russia 1982 — 1989
Master of Arts (MA), Education
Blue Cross Blue Shield of Michigan Business Operations ManagerBack Office Support SystemsJune 2010 - October 2013
Back Office Support Systems June 2006 - June 2010
Back Office Support Systems, Inc April 2003 - June 2006
Koltanbar Engineering Co, Inc. June 2001 - March 2003
D & S Design Services, Inc May 2000 - June 2001
Skills
Call Center, Call Center Development, Telecommunications, Unified Communications, SIP, Avaya, SaaS, Team Building, Telemarketing, Start-ups, Customer Service, Contact Centers, Strategic Partnerships, Vendor Management, Customer Retention, Coaching, Project Management, Lead Management, Lead Generation, Call Centers, Sales Management, Strategic Planning, Marketing, Project Planning, Management
Education
Baker College of Clinton Township 2003 — 2008
Bachelor of Business Administration (BBA), HR & Management
St Petersburg, Russia 1982 — 1989
Master of Arts (MA), Education
JC Tibbitts JC Tibbitts's Back Office Support Systems Experience August 2012 - June 2014
Job Chief Financial Officer at CITADEL Systems, Inc.
Industry Outsourcing/Offshoring
Experience
CITADEL Systems, Inc. June 2014 - Present
CITADEL Systems, Inc. August 2012 - June 2014
Back Office Support Systems August 2012 - June 2014
Mindspeed Technologies July 2012 - December 2012
Mindspeed Technologies October 2011 - July 2012
Broadcom June 2010 - October 2011
University of Chicago Booth School of Business September 2008 - June 2010
Broadcom June 2009 - September 2009
Back Office Support Systems April 2002 - August 2008
Maple Park Media 2004 - 2007
Skills
Financial Modeling, Strategic Planning, Financial Analysis, Mergers, Start-ups, Forecasting, Competitive Analysis, Cross-functional Team..., Valuation, Business Strategy, Corporate Finance, Product Management, Venture Capital, New Business Development, Finance, Mergers & Acquisitions, Call Centers, BPO, Executive Search, Budgets, Leadership, Outsourcing, Accounting, Executive Management, Corporate Development, Business Development, Strategic Partnerships, Strategy, Business Process...
Education
The University of Chicago Booth School of Business 2008 — 2010
MBA, Finance, Accounting
Miami University 1998 — 2002
BS, Marketing
Grosse Pointe South HS 1996 — 1998
HS
University of Liggett School 1994 — 1996
HS, HS
CITADEL Systems, Inc. June 2014 - Present
CITADEL Systems, Inc. August 2012 - June 2014
Back Office Support Systems August 2012 - June 2014
Mindspeed Technologies July 2012 - December 2012
Mindspeed Technologies October 2011 - July 2012
Broadcom June 2010 - October 2011
University of Chicago Booth School of Business September 2008 - June 2010
Broadcom June 2009 - September 2009
Back Office Support Systems April 2002 - August 2008
Maple Park Media 2004 - 2007
Skills
Financial Modeling, Strategic Planning, Financial Analysis, Mergers, Start-ups, Forecasting, Competitive Analysis, Cross-functional Team..., Valuation, Business Strategy, Corporate Finance, Product Management, Venture Capital, New Business Development, Finance, Mergers & Acquisitions, Call Centers, BPO, Executive Search, Budgets, Leadership, Outsourcing, Accounting, Executive Management, Corporate Development, Business Development, Strategic Partnerships, Strategy, Business Process...
Education
The University of Chicago Booth School of Business 2008 — 2010
MBA, Finance, Accounting
Miami University 1998 — 2002
BS, Marketing
Grosse Pointe South HS 1996 — 1998
HS
University of Liggett School 1994 — 1996
HS, HS
Suzette Nosseck Suzette Nosseck's Back Office Support Systems Experience March 2012 - May 2014
Job Vehicle Integration Coordinator – Product Development Center
Industry Telecommunications
Experience
Ford Motor Company May 2014 - Present
Back Office Support Systems March 2012 - May 2014
CITADEL Systems, Inc. March 2012 - May 2014
Skills
Call Centers, Vendor Management, Customer Service, Microsoft Office, Team Building, Management, Account Management, CRM, Coaching, New Business Development, Customer Satisfaction, Training, Leadership, Telecommunications
Education
Rochester College 2012 — 2014
Bachelor of Business Administration Rochester College, Rochester Hills, Michigan
Macomb Community College
Associate of Science Degrees in Marketing and Business Management
Ford Motor Company May 2014 - Present
Back Office Support Systems March 2012 - May 2014
CITADEL Systems, Inc. March 2012 - May 2014
Skills
Call Centers, Vendor Management, Customer Service, Microsoft Office, Team Building, Management, Account Management, CRM, Coaching, New Business Development, Customer Satisfaction, Training, Leadership, Telecommunications
Education
Rochester College 2012 — 2014
Bachelor of Business Administration Rochester College, Rochester Hills, Michigan
Macomb Community College
Associate of Science Degrees in Marketing and Business Management
Anneka Lawrence Anneka Lawrence's Back Office Support Systems Experience June 2010 - August 2011
Job Telephone Service Representative at Nova Southeastern University
Industry Consumer Services
Experience
Nova Southeastern University April 2015 - Present
Global Response Corporation September 2011 - April 2015
Back Office Support Systems June 2010 - August 2011
Checkers Drive - Thru Restaurant February 2009 - May 2010
Precious Resource Daycare Center October 2008 - February 2009
Sunglass Hut November 2006 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Outlook, Sales, Customer Satisfaction, Inventory Management, Social Media, Public Speaking, Time Management, Event Planning, Teamwork, Call Center, Process Scheduler, Marketing, Research, Retail, Call Centers
Education
Florida International University 2008 — 2013
Bachelor's degree, Psychology
Florida Gulf Coast University 2006 — 2008
Associate of Arts (A.A.), Psychology
Miramar High School 2002 — 2006
High School Diploma
Nova Southeastern University April 2015 - Present
Global Response Corporation September 2011 - April 2015
Back Office Support Systems June 2010 - August 2011
Checkers Drive - Thru Restaurant February 2009 - May 2010
Precious Resource Daycare Center October 2008 - February 2009
Sunglass Hut November 2006 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Outlook, Sales, Customer Satisfaction, Inventory Management, Social Media, Public Speaking, Time Management, Event Planning, Teamwork, Call Center, Process Scheduler, Marketing, Research, Retail, Call Centers
Education
Florida International University 2008 — 2013
Bachelor's degree, Psychology
Florida Gulf Coast University 2006 — 2008
Associate of Arts (A.A.), Psychology
Miramar High School 2002 — 2006
High School Diploma
Shijing Fang Shijing Fang's Back Office Support Systems Experience July 2004 - February 2009
Job Business Analytics Specialist at Cloud and Enterprise Azure Data and Insights
Industry Information Technology and Services
Experience
Microsoft July 2015 - Present
Microsoft January 2012 - Present
Microsoft April 2009 - January 2012
Back Office Support Systems July 2004 - February 2009
Skills
SharePoint, Program Management, Agile Project Management, Software Project..., Project Management, Cross-functional Team..., SQL, PMP, Vendor Management, SDLC, Partner Management, Team Leadership, Product Management, Business Analysis, Business Intelligence, Web Analytics, Management, Integration, MS Project, Requirements Analysis, Strategy, Databases, Enterprise Software, Business Strategy, Scrum, Data Analysis, Microsoft SQL Server, Visio, Analysis, Change Management, IT Strategy, Business Process, Analytics, Process Improvement, Agile Methodologies, Project Portfolio..., Data Warehousing, IT Service Management, Enterprise Architecture, Business Process..., Software Design, IT Management, Software Engineering, CRM, SOA, Solution Architecture
Education
University of Washington, Michael G. Foster School of Business 2011 — 2013
Master of Business Administration (MBA), TMMBA
University of Southern Mississippi 2001 — 2003
Master's degree, Mathematics
Xiamen University 1996 — 2000
Bachelor's degree, Electrical and Electronics Engineering
High school
Microsoft July 2015 - Present
Microsoft January 2012 - Present
Microsoft April 2009 - January 2012
Back Office Support Systems July 2004 - February 2009
Skills
SharePoint, Program Management, Agile Project Management, Software Project..., Project Management, Cross-functional Team..., SQL, PMP, Vendor Management, SDLC, Partner Management, Team Leadership, Product Management, Business Analysis, Business Intelligence, Web Analytics, Management, Integration, MS Project, Requirements Analysis, Strategy, Databases, Enterprise Software, Business Strategy, Scrum, Data Analysis, Microsoft SQL Server, Visio, Analysis, Change Management, IT Strategy, Business Process, Analytics, Process Improvement, Agile Methodologies, Project Portfolio..., Data Warehousing, IT Service Management, Enterprise Architecture, Business Process..., Software Design, IT Management, Software Engineering, CRM, SOA, Solution Architecture
Education
University of Washington, Michael G. Foster School of Business 2011 — 2013
Master of Business Administration (MBA), TMMBA
University of Southern Mississippi 2001 — 2003
Master's degree, Mathematics
Xiamen University 1996 — 2000
Bachelor's degree, Electrical and Electronics Engineering
High school
Jia Heng Jia Heng's Back Office Support Systems Experience November 2004 - September 2007
Job Lead Analyst at Wyndham Worldwide
Industry Hospitality
Experience
Wyndham Worldwide September 2007 - Present
Back Office Support Systems November 2004 - September 2007
Skills
Analytics, Data Analysis, SAS, Data Mining, Business Analysis, Revenue Analysis, Dimensional Data..., Forecasting, Financial Analysis, ODS, Yield Management, SDLC, Microsoft Excel, Hospitality, OBIEE, VB, Microsoft SQL Server, OLAP Cube Studio, SAS Visual Analytics, Google Analytics, Business Intelligence
Education
Marshall University 2001 — 2002
Information Technology, Data Modeling/Warehousing and Database Administration
Marshall University 1998 — 1999
Journalism and Mass Communications, Public Relations
Wyndham Worldwide September 2007 - Present
Back Office Support Systems November 2004 - September 2007
Skills
Analytics, Data Analysis, SAS, Data Mining, Business Analysis, Revenue Analysis, Dimensional Data..., Forecasting, Financial Analysis, ODS, Yield Management, SDLC, Microsoft Excel, Hospitality, OBIEE, VB, Microsoft SQL Server, OLAP Cube Studio, SAS Visual Analytics, Google Analytics, Business Intelligence
Education
Marshall University 2001 — 2002
Information Technology, Data Modeling/Warehousing and Database Administration
Marshall University 1998 — 1999
Journalism and Mass Communications, Public Relations
ShaKura (Tiki) Tolliver's Back Office Support Systems Experience September 2002 - December 2005
Job
Industry Wine and Spirits
Experience
William Grant & Sons April 2015 - Present
William Grant & Sons August 2012 - April 2015
William Grant & Sons November 2009 - August 2012
Pernod Ricard September 2008 - June 2009
Absolut Spirits Company (Aquired by Pernod Ricard) 2007 - 2008
Ernst & Young January 2006 - June 2007
Back Office Support Systems September 2002 - December 2005
Skills
Account Management, Project Management, New Business Development, Product Promotion, Budget, Retail, Marketing Strategy, Marketing Communications, Marketing, Market Research, Event Management, Brand Management, Budgets, Social Networking, Social Media, Management, Sales, Analysis, CRM, Training, Market Planning, Marketing Management, Cross-functional Team..., Public Relations, Trade Marketing, Brand Development, Strategy, Relationship Marketing, Social Media Marketing, Advertising, FMCG
Education
Bellevue University
Bachelors of Science
Rutgers University
Mini MBA - Social Media Marketing
William Grant & Sons April 2015 - Present
William Grant & Sons August 2012 - April 2015
William Grant & Sons November 2009 - August 2012
Pernod Ricard September 2008 - June 2009
Absolut Spirits Company (Aquired by Pernod Ricard) 2007 - 2008
Ernst & Young January 2006 - June 2007
Back Office Support Systems September 2002 - December 2005
Skills
Account Management, Project Management, New Business Development, Product Promotion, Budget, Retail, Marketing Strategy, Marketing Communications, Marketing, Market Research, Event Management, Brand Management, Budgets, Social Networking, Social Media, Management, Sales, Analysis, CRM, Training, Market Planning, Marketing Management, Cross-functional Team..., Public Relations, Trade Marketing, Brand Development, Strategy, Relationship Marketing, Social Media Marketing, Advertising, FMCG
Education
Bellevue University
Bachelors of Science
Rutgers University
Mini MBA - Social Media Marketing
Heather Wrone Heather Wrone's Back Office Support Systems Experience October 2009 - Present
Job Sr. Systems Analyst at Back Office Support Systems/Citadel Systems
Industry Information Services
Experience
Back Office Support Systems October 2009 - Present
Handleman Company 2006 - 2008
Handleman Company 2004 - 2006
Handleman Company 2001 - 2004
Handleman Company 1996 - 2001
Sinai Hospital of Michigan 1993 - 1996
Skills
Business Analysis, Process Improvement, Requirements Analysis, Requirements Gathering, Visio, SDLC, Oracle, Vendor Management, Oracle Applications, Oracle E-Business Suite, Project Management, Business Intelligence, Security, Business Process..., ERP, Software Project..., SQL, Software Documentation, Systems Analysis, Business Requirements, Analysis, Access, Testing, IT Operations, IT Service Management, Microsoft SQL Server, Business Process, Databases, SharePoint, EDI, PMP, Data Analysis, Data Warehousing, Agile Methodologies, Disaster Recovery
Education
American InterContinental University 2006 — 2007
Bachelor, Business Administration - Project Management
Macomb Community College 1987 — 2002
Back Office Support Systems October 2009 - Present
Handleman Company 2006 - 2008
Handleman Company 2004 - 2006
Handleman Company 2001 - 2004
Handleman Company 1996 - 2001
Sinai Hospital of Michigan 1993 - 1996
Skills
Business Analysis, Process Improvement, Requirements Analysis, Requirements Gathering, Visio, SDLC, Oracle, Vendor Management, Oracle Applications, Oracle E-Business Suite, Project Management, Business Intelligence, Security, Business Process..., ERP, Software Project..., SQL, Software Documentation, Systems Analysis, Business Requirements, Analysis, Access, Testing, IT Operations, IT Service Management, Microsoft SQL Server, Business Process, Databases, SharePoint, EDI, PMP, Data Analysis, Data Warehousing, Agile Methodologies, Disaster Recovery
Education
American InterContinental University 2006 — 2007
Bachelor, Business Administration - Project Management
Macomb Community College 1987 — 2002
Rebecca Osiborski, PHR Rebecca Osiborski, PHR's Back Office Support Systems Experience June 2013 - September 2015
Job Benefit Analyst
Industry Human Resources
Experience
McNaughton-McKay Electric Company September 2015 - Present
CITADEL Systems, Inc. July 2013 - September 2015
Back Office Support Systems June 2013 - September 2015
Back Office Support Systems July 2010 - June 2013
Crain Communications Inc February 2008 - July 2010
The J.D. Russell Company April 2005 - January 2008
BBDO Detroit February 2001 - January 2005
Skills
Benefits Administration, Employee Benefits, Employee Relations, Payroll, Recruiting, Human Resources, COBRA, Management, HR Policies, ADP Payroll, Open Enrollment, Employee Training, FMLA, Access, HRIS, Ceridian, Documentation, Research, Payroll Processing, Paychex, Unemployment Claims, Accounting, Workers Compensation, Contact Centers, Social Media, Internet Recruiting, Employee Wellness, EAP, Mergers & Acquisitions, 401k
Education
Central Michigan University 2012 — 2012
MSA
Baker College 1999 — 2001
Bachelor Degree
Macomb Community College 1997 — 1998
Associate Degree
Fraser High School
Fraser High School
McNaughton-McKay Electric Company September 2015 - Present
CITADEL Systems, Inc. July 2013 - September 2015
Back Office Support Systems June 2013 - September 2015
Back Office Support Systems July 2010 - June 2013
Crain Communications Inc February 2008 - July 2010
The J.D. Russell Company April 2005 - January 2008
BBDO Detroit February 2001 - January 2005
Skills
Benefits Administration, Employee Benefits, Employee Relations, Payroll, Recruiting, Human Resources, COBRA, Management, HR Policies, ADP Payroll, Open Enrollment, Employee Training, FMLA, Access, HRIS, Ceridian, Documentation, Research, Payroll Processing, Paychex, Unemployment Claims, Accounting, Workers Compensation, Contact Centers, Social Media, Internet Recruiting, Employee Wellness, EAP, Mergers & Acquisitions, 401k
Education
Central Michigan University 2012 — 2012
MSA
Baker College 1999 — 2001
Bachelor Degree
Macomb Community College 1997 — 1998
Associate Degree
Fraser High School
Fraser High School
Rickey Griffey's Back Office Support Systems Experience November 2010 - September 2011
Job Operations Team Manager at DialAmerica
Industry Telecommunications
Experience
DialAmerica April 2015 - Present
Priority Payment Systems March 2013 - February 2015
GarbageMan A Green Company October 2012 - March 2013
Teleservices Direct September 2011 - October 2012
Back Office Support Systems November 2010 - September 2011
Sykes May 2009 - November 2010
CDG Management 2003 - 2009
Skills
Call Center Development, Call center start-up, Customer Service, Telemarketing, Training, Quality Management, Quality Assurance, Operations Management, Customer Satisfaction, Vendor Management, Call Centers, Lead Generation, CRM, Coaching, Strategic Planning, Outsourcing, Program Management, Leadership, Employee Training, Management, Customer Experience, Team Building, Customer Retention, Telecommunications, Analysis, Sales Operations, Account Management, Process Improvement, Team Leadership, Sales, Performance Management, Workforce Management, Team Management, BPO, Sales Management, New Business Development, Contact Centers
Education
Southeast Kentucky Community and Technical College 2005 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 3.0
Harlan High School 2001 — 2005
High School Diploma, General Studies
DialAmerica April 2015 - Present
Priority Payment Systems March 2013 - February 2015
GarbageMan A Green Company October 2012 - March 2013
Teleservices Direct September 2011 - October 2012
Back Office Support Systems November 2010 - September 2011
Sykes May 2009 - November 2010
CDG Management 2003 - 2009
Skills
Call Center Development, Call center start-up, Customer Service, Telemarketing, Training, Quality Management, Quality Assurance, Operations Management, Customer Satisfaction, Vendor Management, Call Centers, Lead Generation, CRM, Coaching, Strategic Planning, Outsourcing, Program Management, Leadership, Employee Training, Management, Customer Experience, Team Building, Customer Retention, Telecommunications, Analysis, Sales Operations, Account Management, Process Improvement, Team Leadership, Sales, Performance Management, Workforce Management, Team Management, BPO, Sales Management, New Business Development, Contact Centers
Education
Southeast Kentucky Community and Technical College 2005 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 3.0
Harlan High School 2001 — 2005
High School Diploma, General Studies
Deanna Sanders Deanna Sanders's Back Office Support Systems Experience April 2012 - Present
Job Quality Assurance at Back Office Support Systems
Industry Telecommunications
Experience
Back Office Support Systems April 2012 - Present
Citadel Systems Inc. December 2007 - April 2012
Great Lakes Electronics July 2006 - December 2007
Absopure Water Co. September 2004 - December 2005
Skills
Utilize computer..., Telemarketing, Customer Service, Multi task, Training Skills, Time Management, Fundraising, Appointment Scheduling, Predictive Dialers, Call Center, Quality Assurance, Call Centers, Training, Customer Retention, Customer Experience, Customer Satisfaction
Education
University of Phoenix 2011 — 2015
Criminal Justice
Back Office Support Systems April 2012 - Present
Citadel Systems Inc. December 2007 - April 2012
Great Lakes Electronics July 2006 - December 2007
Absopure Water Co. September 2004 - December 2005
Skills
Utilize computer..., Telemarketing, Customer Service, Multi task, Training Skills, Time Management, Fundraising, Appointment Scheduling, Predictive Dialers, Call Center, Quality Assurance, Call Centers, Training, Customer Retention, Customer Experience, Customer Satisfaction
Education
University of Phoenix 2011 — 2015
Criminal Justice
Lucy McLaughlin Lucy McLaughlin's Back Office Support Systems Experience February 2004 - December 2006
Job Bookkeeper
Industry Automotive
Experience
Permawick Company May 2014 - Present
GFX April 2013 - April 2014
A.B.B., Inc. April 2008 - April 2013
Accountemps January 2007 - August 2007
Back Office Support Systems February 2004 - December 2006
Consolidated Title Services June 2001 - March 2003
Skills
Automotive, Bookkeeping, Employee Benefits, Credit, Microsoft Excel, General Ledger, Invoicing, Microsoft Office, Microsoft Word, Office Management, QuickBooks, Peachtree, Payroll, Accounts Payable, Accounts Receivable, Account Reconciliation, Accounting
Education
Macomb Community College
Warren Woods Tower High School
Permawick Company May 2014 - Present
GFX April 2013 - April 2014
A.B.B., Inc. April 2008 - April 2013
Accountemps January 2007 - August 2007
Back Office Support Systems February 2004 - December 2006
Consolidated Title Services June 2001 - March 2003
Skills
Automotive, Bookkeeping, Employee Benefits, Credit, Microsoft Excel, General Ledger, Invoicing, Microsoft Office, Microsoft Word, Office Management, QuickBooks, Peachtree, Payroll, Accounts Payable, Accounts Receivable, Account Reconciliation, Accounting
Education
Macomb Community College
Warren Woods Tower High School
Kimberly Barduca Kimberly Barduca's Back Office Support Systems Experience February 2011 - April 2013
Job Software management
Industry Information Services
Experience
Ally Financial Services March 2015 - Present
HTC Global Services April 2013 - April 2015
HTC Global Services October 2014 - March 2015
Back Office Support Systems February 2011 - April 2013
Back Office Support Systems June 2007 - February 2011
Back Office Support Systems May 2003 - June 2007
Hospice of Michigan September 1998 - March 2003
St. Vincent & Sara Fisher Center February 1997 - September 1998
Skills
Quality Assurance, Coaching, PostgreSQL, vTiger, Microsoft SQL Server, Noble Systems -..., Microsoft Applications, Project Management, Software Documentation, Software Project..., Strategic Planning, Financial Analysis, MySQL, Process Improvement, Microsoft Office, Database Administration, Product Management, Team Leadership, Business Analysis, Management, Agile Methodologies, Access, Project Planning, Business Development, Visio, Call Center, SSIS, SSRS, SQL Server 2008 R2, Agile Software..., Call Centers, Vtiger, Integration
Education
Oakland University 1993 — 1999
BS, MIS
Ally Financial Services March 2015 - Present
HTC Global Services April 2013 - April 2015
HTC Global Services October 2014 - March 2015
Back Office Support Systems February 2011 - April 2013
Back Office Support Systems June 2007 - February 2011
Back Office Support Systems May 2003 - June 2007
Hospice of Michigan September 1998 - March 2003
St. Vincent & Sara Fisher Center February 1997 - September 1998
Skills
Quality Assurance, Coaching, PostgreSQL, vTiger, Microsoft SQL Server, Noble Systems -..., Microsoft Applications, Project Management, Software Documentation, Software Project..., Strategic Planning, Financial Analysis, MySQL, Process Improvement, Microsoft Office, Database Administration, Product Management, Team Leadership, Business Analysis, Management, Agile Methodologies, Access, Project Planning, Business Development, Visio, Call Center, SSIS, SSRS, SQL Server 2008 R2, Agile Software..., Call Centers, Vtiger, Integration
Education
Oakland University 1993 — 1999
BS, MIS
Stephen Bawks Stephen Bawks's Back Office Support Systems Experience September 2002 - December 2012
Job Have You Tried Turning It Off And On Again?
Industry Information Technology and Services
Experience
Quicken Loans August 2013 - Present
RGIS December 2012 - August 2013
Back Office Support Systems September 2002 - December 2012
Sequoia May 1999 - August 1999
Skills
Active Directory, Windows Azure, Amazon Web Services..., DNS, Networking, VMware ESX, Software Installation, Backup Exec, Windows Server, DHCP, Group Policy, Hardware, Security, Windows 2008, VMware ESXi, Windows 2003, Windows 7, Windows XP Pro, Hyper-V, Dell PowerEdge Servers, Altigen, Server Administration, VMware, Powershell, Disaster Recovery, vSphere, Windows, Virtualization, Integration, Citrix Metaframe, iSCSI, Symantec Backup Exec, VMware Infrastructure, VMware Server, Help Desk Support, PRTG, McAfee Antivirus, PCI DSS
Education
Michigan State University 1997 — 2002
BA, Telecommunications Engineering
Macomb Community College 2009 — 2011
Associate's degree, Alternative Energy
Quicken Loans August 2013 - Present
RGIS December 2012 - August 2013
Back Office Support Systems September 2002 - December 2012
Sequoia May 1999 - August 1999
Skills
Active Directory, Windows Azure, Amazon Web Services..., DNS, Networking, VMware ESX, Software Installation, Backup Exec, Windows Server, DHCP, Group Policy, Hardware, Security, Windows 2008, VMware ESXi, Windows 2003, Windows 7, Windows XP Pro, Hyper-V, Dell PowerEdge Servers, Altigen, Server Administration, VMware, Powershell, Disaster Recovery, vSphere, Windows, Virtualization, Integration, Citrix Metaframe, iSCSI, Symantec Backup Exec, VMware Infrastructure, VMware Server, Help Desk Support, PRTG, McAfee Antivirus, PCI DSS
Education
Michigan State University 1997 — 2002
BA, Telecommunications Engineering
Macomb Community College 2009 — 2011
Associate's degree, Alternative Energy
Brian Papesh Brian Papesh's Back Office Support Systems Experience April 2011 - January 2013
Job Network Engineer
Industry Financial Services
Experience
Stout Risius Ross January 2013 - Present
Back Office Support Systems April 2011 - January 2013
Shore Financial Services April 2008 - May 2011
Ensemble Chimes Global 2000 - 2008
Education
Macomb Community College 1990 — 1993
Stout Risius Ross January 2013 - Present
Back Office Support Systems April 2011 - January 2013
Shore Financial Services April 2008 - May 2011
Ensemble Chimes Global 2000 - 2008
Education
Macomb Community College 1990 — 1993
Tamara Morgan Tamara Morgan's Back Office Support Systems Experience January 2005 - September 2006
Job Staff Accountant at Starkey & Co., PA
Industry Accounting
Experience
Starkey & Co., PA January 2015 - Present
State Line Building Supply, Inc. December 2011 - September 2014
Back Office Support Systems January 2005 - September 2006
Biehn Corpration August 1998 - June 2004
Alfa Laval March 1995 - August 1998
Baxter International Inc. 1987 - 1990
Skills
Financial Reporting, Financial Analysis, Accounting, Microsoft Excel, QuickBooks, Access, Accounts Receivable, Microsoft Office, Management, Forecasting, Budgets, Process Improvement, Payroll, Outlook, Accounts Payable, Software Documentation, Invoicing, Microsoft Word
Education
Arizona Tech
Computer Programming
Gateway Technical College
Associate of Science (A.S.), Accounting
Starkey & Co., PA January 2015 - Present
State Line Building Supply, Inc. December 2011 - September 2014
Back Office Support Systems January 2005 - September 2006
Biehn Corpration August 1998 - June 2004
Alfa Laval March 1995 - August 1998
Baxter International Inc. 1987 - 1990
Skills
Financial Reporting, Financial Analysis, Accounting, Microsoft Excel, QuickBooks, Access, Accounts Receivable, Microsoft Office, Management, Forecasting, Budgets, Process Improvement, Payroll, Outlook, Accounts Payable, Software Documentation, Invoicing, Microsoft Word
Education
Arizona Tech
Computer Programming
Gateway Technical College
Associate of Science (A.S.), Accounting
Marty Tibbitts's Back Office Support Systems Experience 2000 - Present
Job
Industry Information Technology and Services
Experience
Citadel Systems, Inc. January 2010 - Present
World Heritage Air Museum 2011 - Present
Back Office Support Systems 2000 - Present
Skills
Telecommunications, BPO, Start-ups, Call Center, Entrepreneurship, Government Contracting, Payments, Business Development, SaaS, Product Management, Call Centers, Venture Capital, Strategic Partnerships, Executive Management, New Business Development, Leadership, Management, Strategy, Outsourcing, Strategic Planning, Sales Management, E-commerce, Team Building, CRM, Lead Generation, Business Strategy, Cross-functional Team..., Direct Sales, Marketing Strategy, Vendor Management, Team Leadership, Operations Management, Account Management, Customer Retention, Coaching, Go-to-market Strategy, Mobile Devices, Business Planning, Telemarketing, Analytics, Product Marketing, Competitive Analysis, B2B, Digital Marketing, Mergers & Acquisitions, Customer Experience, Email Marketing
Education
Stanford University 1986 — 1990
BS, Human Biology
Citadel Systems, Inc. January 2010 - Present
World Heritage Air Museum 2011 - Present
Back Office Support Systems 2000 - Present
Skills
Telecommunications, BPO, Start-ups, Call Center, Entrepreneurship, Government Contracting, Payments, Business Development, SaaS, Product Management, Call Centers, Venture Capital, Strategic Partnerships, Executive Management, New Business Development, Leadership, Management, Strategy, Outsourcing, Strategic Planning, Sales Management, E-commerce, Team Building, CRM, Lead Generation, Business Strategy, Cross-functional Team..., Direct Sales, Marketing Strategy, Vendor Management, Team Leadership, Operations Management, Account Management, Customer Retention, Coaching, Go-to-market Strategy, Mobile Devices, Business Planning, Telemarketing, Analytics, Product Marketing, Competitive Analysis, B2B, Digital Marketing, Mergers & Acquisitions, Customer Experience, Email Marketing
Education
Stanford University 1986 — 1990
BS, Human Biology
John Starr's Back Office Support Systems Experience December 2013 - Present
Job General Manager at Back Office Support Systems
Industry Outsourcing/Offshoring
Experience
Back Office Support Systems December 2013 - Present
CITADEL Systems, Inc. December 2013 - Present
Urban Science December 2012 - December 2013
Deloitte August 2012 - December 2012
J.D. Power and Associates June 2011 - August 2012
Ford Motor Company March 2008 - June 2011
J.D. Power and Associates August 2006 - March 2008
Ford Motor Company June 2004 - August 2006
Doner August 2002 - August 2003
Skills
Product Development, Automotive, Integrated Marketing, Customer Relations, Strategy Development, Customer Service, Strategy, Team Building, Advertising, CRM, Strategic Planning, Management, Project Management, Market Research, Competitive Analysis, Customer Satisfaction, Marketing, B2B, Marketing Communications, Product Marketing, Retail, Leadership, Sales, Marketing Strategy, Account Management, Training, Sales Process, Market Analysis, Cross-functional Team...
Education
Northwestern University
MS, Integrated Marketing Communications
Marquette University
BA, Advertising and Marketing
University Liggett School
Back Office Support Systems December 2013 - Present
CITADEL Systems, Inc. December 2013 - Present
Urban Science December 2012 - December 2013
Deloitte August 2012 - December 2012
J.D. Power and Associates June 2011 - August 2012
Ford Motor Company March 2008 - June 2011
J.D. Power and Associates August 2006 - March 2008
Ford Motor Company June 2004 - August 2006
Doner August 2002 - August 2003
Skills
Product Development, Automotive, Integrated Marketing, Customer Relations, Strategy Development, Customer Service, Strategy, Team Building, Advertising, CRM, Strategic Planning, Management, Project Management, Market Research, Competitive Analysis, Customer Satisfaction, Marketing, B2B, Marketing Communications, Product Marketing, Retail, Leadership, Sales, Marketing Strategy, Account Management, Training, Sales Process, Market Analysis, Cross-functional Team...
Education
Northwestern University
MS, Integrated Marketing Communications
Marquette University
BA, Advertising and Marketing
University Liggett School
Tanesha Cupidon's Back Office Support Systems Experience August 2011 - October 2012
Job Chef & Payroll Professional
Industry Food & Beverages
Experience
eaglecreditrepair.com July 2014 - 2014
Back Office Support Systems August 2011 - October 2012
Skills
Negotiation, Sales Operations, Accounting, Payroll, Team Building, Management, Customer Service, New Business Development
Education
University of Phoenix 2008 — 2015
Bachelor's Degree, Business Administration and Management, General
Le Cordon Bleu College of Culinary Arts-Scottsdale 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
eaglecreditrepair.com July 2014 - 2014
Back Office Support Systems August 2011 - October 2012
Skills
Negotiation, Sales Operations, Accounting, Payroll, Team Building, Management, Customer Service, New Business Development
Education
University of Phoenix 2008 — 2015
Bachelor's Degree, Business Administration and Management, General
Le Cordon Bleu College of Culinary Arts-Scottsdale 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
Charmmika Smith's Back Office Support Systems Experience 2011 - 2012
Job Supervising Team Lead at SSDC Services
Industry Telecommunications
Experience
Phoenix TEQ March 2015 - Present
SSDC Services October 2012 - May 2015
Back Office Support Systems 2011 - 2012
Budco May 1999 - February 2011
Skills
Call Centers, Team Management, Call Center Development, Microsoft Office, Call Center, Customer Service, Customer Retention, Telecommunications, Training, Customer Satisfaction, Leadership, Sales, CRM
Education
Walsh College 2009 — 2011
MBA, Finance
Northwood University 2004 — 2007
BBA, Business Management
Phoenix TEQ March 2015 - Present
SSDC Services October 2012 - May 2015
Back Office Support Systems 2011 - 2012
Budco May 1999 - February 2011
Skills
Call Centers, Team Management, Call Center Development, Microsoft Office, Call Center, Customer Service, Customer Retention, Telecommunications, Training, Customer Satisfaction, Leadership, Sales, CRM
Education
Walsh College 2009 — 2011
MBA, Finance
Northwood University 2004 — 2007
BBA, Business Management
William Langowski's Back Office Support Systems Experience May 2010 - October 2012
Job Experienced Business Development Manager
Industry Plastics
Experience
Back Office Support Systems May 2010 - October 2012
Trillium Landscape September 2008 - September 2009
Target Corporation December 2003 - May 2008
Energy America, Inc. April 2002 - February 2003
Pure-Source.org December 2000 - April 2002
Schmalbach-Lubeca Plastic Containers USA, Inc. March 1998 - November 2000
Skills
New Business Integration, Customer Relationship..., Marketing, Message Development, Promotion, Contract Development, Contract Negotiation, Operations Management, Process Design and..., Team Building, Staff Development and..., Project Management, Product/Service..., P&L Management, System Application, Systems Analysis and..., Scheduling, Logistics, Regulatory Affairs, Regulatory Filings, Sales Management, Sales Operations, Direct Sales, Public Speaking, Business Process..., Business Development, Written & Oral..., Presentation Development, Presentation Coaching, CRM, New Business Development, Sales
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1981 — 1985
MBA, Decision Support Systems
DePaul University 1970 — 1972
BA, Political Science
Kendall College 1968 — 1970
AA, Physics
Back Office Support Systems May 2010 - October 2012
Trillium Landscape September 2008 - September 2009
Target Corporation December 2003 - May 2008
Energy America, Inc. April 2002 - February 2003
Pure-Source.org December 2000 - April 2002
Schmalbach-Lubeca Plastic Containers USA, Inc. March 1998 - November 2000
Skills
New Business Integration, Customer Relationship..., Marketing, Message Development, Promotion, Contract Development, Contract Negotiation, Operations Management, Process Design and..., Team Building, Staff Development and..., Project Management, Product/Service..., P&L Management, System Application, Systems Analysis and..., Scheduling, Logistics, Regulatory Affairs, Regulatory Filings, Sales Management, Sales Operations, Direct Sales, Public Speaking, Business Process..., Business Development, Written & Oral..., Presentation Development, Presentation Coaching, CRM, New Business Development, Sales
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1981 — 1985
MBA, Decision Support Systems
DePaul University 1970 — 1972
BA, Political Science
Kendall College 1968 — 1970
AA, Physics
Julie Kler's Back Office Support Systems Experience April 2005 - November 2005
Job Payroll/Benefits Accountant at Milton Manufacturing
Industry Accounting
Experience
Milton Manufacturing March 2015 - Present
Partyka & Co. June 2014 - February 2015
John Adams Mortgage July 2013 - June 2014
Real Estate One May 2007 - July 2013
SMART Transportation December 2005 - May 2007
Back Office Support Systems April 2005 - November 2005
Oppenheimer & Co. Inc. December 2003 - April 2005
Schweitzer Real Estate June 2002 - November 2003
Milliken Millwork, inc October 1999 - June 2002
University Orthopaedic Associates of Detroit September 1996 - October 1998
Skills
ADP Payroll, FMLA, Benefits Administration, Recruiting, Employee Benefits, Multi-state Payroll..., Garnishments, Employee Relations, Payroll, Open Enrollment, ADP ezLaborManager, Performance Management, Human Resources, ADP HRB, New Hire Orientations, ADP ReportSmith, HRIS, Outlook, Accounts Receivable, COBRA, 401k, HRIS Database Management, I-9 Compliance, FLSA, Payroll Analysis, EEOC, Benefits Management, Time, Payroll Taxes, Training
Education
Rochester College 2008 — 2010
Business Administration, Human Resources
University of Phoenix 2004 — 2005
Milton Manufacturing March 2015 - Present
Partyka & Co. June 2014 - February 2015
John Adams Mortgage July 2013 - June 2014
Real Estate One May 2007 - July 2013
SMART Transportation December 2005 - May 2007
Back Office Support Systems April 2005 - November 2005
Oppenheimer & Co. Inc. December 2003 - April 2005
Schweitzer Real Estate June 2002 - November 2003
Milliken Millwork, inc October 1999 - June 2002
University Orthopaedic Associates of Detroit September 1996 - October 1998
Skills
ADP Payroll, FMLA, Benefits Administration, Recruiting, Employee Benefits, Multi-state Payroll..., Garnishments, Employee Relations, Payroll, Open Enrollment, ADP ezLaborManager, Performance Management, Human Resources, ADP HRB, New Hire Orientations, ADP ReportSmith, HRIS, Outlook, Accounts Receivable, COBRA, 401k, HRIS Database Management, I-9 Compliance, FLSA, Payroll Analysis, EEOC, Benefits Management, Time, Payroll Taxes, Training
Education
Rochester College 2008 — 2010
Business Administration, Human Resources
University of Phoenix 2004 — 2005
Shara Komrska's Back Office Support Systems Experience 2010 - 2012
Job HR Generalist at Brightwing
Industry Staffing and Recruiting
Experience
Brightwing September 2015 - Present
Kwangjin America, Inc. 2015 - 2015
ProtectCell 2012 - 2014
Back Office Support Systems 2010 - 2012
Coldwater Creek 2006 - 2010
Skills
Talent Acquisition, Employee Relations, Recruiting, HR Policies, Team Building, New Hire Orientations, Personnel Management, Compensation & Benefit, Applicant Tracking..., Benefits Administration, Employee Benefits, HRIS, Hiring, Training, Onboarding, Employee Engagement, Technical Recruiting, Payroll, Human Resources, Employee Training, Sourcing, Team Leadership, Interviews, Talent Management
Education
Oakland University
Bachelor of Science, Human Resource Development
Brightwing September 2015 - Present
Kwangjin America, Inc. 2015 - 2015
ProtectCell 2012 - 2014
Back Office Support Systems 2010 - 2012
Coldwater Creek 2006 - 2010
Skills
Talent Acquisition, Employee Relations, Recruiting, HR Policies, Team Building, New Hire Orientations, Personnel Management, Compensation & Benefit, Applicant Tracking..., Benefits Administration, Employee Benefits, HRIS, Hiring, Training, Onboarding, Employee Engagement, Technical Recruiting, Payroll, Human Resources, Employee Training, Sourcing, Team Leadership, Interviews, Talent Management
Education
Oakland University
Bachelor of Science, Human Resource Development
Amanda Buczkowski's Back Office Support Systems Experience September 2011 - January 2013
Job .Net Developer III at John Deere Landscapes
Industry Retail
Experience
John Deere Landscapes January 2013 - Present
Back Office Support Systems September 2011 - January 2013
RGIS January 2005 - August 2011
Skills
C#, SQL, HTML, CSS, Java, Active Directory, MySQL, Eclipse, Microsoft SQL Server, Visual Studio, Systems Analysis, JavaScript, ASP.NET, Agile Methodologies, C++, Web Development, .NET
Education
Oakland University 2003 — 2004
Masters, Computer Science and Engineering
Oakland University 2000 — 2003
BS, Computer Science
John Deere Landscapes January 2013 - Present
Back Office Support Systems September 2011 - January 2013
RGIS January 2005 - August 2011
Skills
C#, SQL, HTML, CSS, Java, Active Directory, MySQL, Eclipse, Microsoft SQL Server, Visual Studio, Systems Analysis, JavaScript, ASP.NET, Agile Methodologies, C++, Web Development, .NET
Education
Oakland University 2003 — 2004
Masters, Computer Science and Engineering
Oakland University 2000 — 2003
BS, Computer Science
Linda Willoughby's Back Office Support Systems Experience July 2011 - Present
Job Appointment Scheduler at Back Office Support Systems
Industry Telecommunications
Experience
Back Office Support Systems July 2011 - Present
Village Shoe Inn July 1991 - September 2008
Education
Macomb Community College 2000 — 2002
Associates Degree, General Studies
Back Office Support Systems July 2011 - Present
Village Shoe Inn July 1991 - September 2008
Education
Macomb Community College 2000 — 2002
Associates Degree, General Studies
Anil Pratti's Back Office Support Systems Experience April 2008 - February 2013
Job Senior Database Administrator at Ford Motor Company
Industry Information Technology and Services
Experience
Ford Motor Company February 2013 - Present
Back Office Support Systems April 2008 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, SQL Server..., SharePoint, MySQL, PostgreSQL, Linux System..., SSRS, SSIS, SSAS, Backup Exec, Gemini, Bacula, webmin, c#, C#
Education
New York Institute of Technology-Old Westbury
Master's degree, Computer Software Engineering
Stratford University
Master's degree, Computer Software Engineering
bapatla enginnering college
Ford Motor Company February 2013 - Present
Back Office Support Systems April 2008 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, SQL Server..., SharePoint, MySQL, PostgreSQL, Linux System..., SSRS, SSIS, SSAS, Backup Exec, Gemini, Bacula, webmin, c#, C#
Education
New York Institute of Technology-Old Westbury
Master's degree, Computer Software Engineering
Stratford University
Master's degree, Computer Software Engineering
bapatla enginnering college
Delisha Glenn's Back Office Support Systems Experience September 2003 - June 2007
Job Retail Personal Banker at Comerica Bank
Industry Banking
Experience
Comerica Bank June 2008 - Present
Comcast June 2007 - June 2008
Back Office Support Systems September 2003 - June 2007
Education
Clark Atlanta University 1998 — 2002
Bachelor's of Science, Biology/Pre-Med
Cass Technical HS
Clark Atlanta University
Comerica Bank June 2008 - Present
Comcast June 2007 - June 2008
Back Office Support Systems September 2003 - June 2007
Education
Clark Atlanta University 1998 — 2002
Bachelor's of Science, Biology/Pre-Med
Cass Technical HS
Clark Atlanta University
Pavel Vinarov's Back Office Support Systems Experience March 2011 - November 2013
Job Data Analyst at IHA
Industry Health, Wellness and Fitness
Experience
IHA November 2013 - Present
Back Office Support Systems March 2011 - November 2013
Skills
Telecommunications, SQL, PostgreSQL, MySQL, SSRS, Revenue Forecasting, SSAS 2008, SSIS, Microsoft SQL Server
Education
Michigan State University 2005 — 2010
Bachelor of Arts (B.A.), Finance, Statistics
IHA November 2013 - Present
Back Office Support Systems March 2011 - November 2013
Skills
Telecommunications, SQL, PostgreSQL, MySQL, SSRS, Revenue Forecasting, SSAS 2008, SSIS, Microsoft SQL Server
Education
Michigan State University 2005 — 2010
Bachelor of Arts (B.A.), Finance, Statistics