Global Response Corporation
Industry: Company
DescriptionHeadquarters: Margate, FL Founded: 1974
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Global Response Corporation Employees
Global Response Corporation November 1991 - Present
Skills
Customer Service, Training, Team Building, Team Leadership, Sales, Management, Time Management, Customer Satisfaction, Telecommunications, Microsoft Office
Education
Broward College
Spa V- Hotel Victor December 2013 - Present
Loews Hotels August 2013 - Present
CAREERXCHANGE August 2013 - Present
CareVacations, Ltd. September 2012 - July 2013
Global Response Corporation November 2011 - July 2012
Interval International November 2007 - October 2011
BankAtlantic June 2006 - July 2007
Skills
Customer Service, Reservation, Communication, Problem Solving, Escalation Resolution, Back Office, Microsoft Office, Time Management, Customer Oriented, Customer Support, Banking, Training, Microsoft Excel, Hospitality
Education
Broward College 2014 — 2016
Associate's Degree, Respiratory Care Therapy/Therapist
Broward Community College 2013 — 2014
Associate of Science (AS), Criminal Justice/ Crime Scene
Florida State University 2007 — 2007
Broward Community College 2005 — 2006
Associate of Arts (AA), Psychology
Sherman Marketing Group October 2013 - Present
Stratus Contact Solutions March 2012 - October 2013
Global Response January 2008 - February 2012
Xturion 2006 - 2007
Global Telesourcing 2004 - 2006
Global Response Corporation 2001 - 2004
Inpulse Response Group 2000 - 2001
The Faneuil Group 1996 - 2000
InfoCision Management Corporation 1991 - 1996
Sherman Marketing Associates 1987 - 1991
Skills
Inbound, E-commerce, Call Center, Lead Generation, Direct Marketing, Contact Strategy, Social Media Monitoring, social media, Social Media Outreach, Outsourcing, Customer Loyalty, Customer Retention, Customer Satisfaction, Fulfillment, DRTV, Direct Response, Order Processing, New Business Development, Small Business..., Virtual Teams, Contact Center, Customer Experience, BPO, Strategic Partnerships, Social Media, Inbound Marketing, CRM, Multi-channel Marketing, Business Development, Contact Centers, Brand Loyalty, Social Media Measurement, Direct Response..., Customer Engagement, Call Center Development, Call Centers, Management, Strategy, Workforce Management, Salesforce.com, Solution Selling, Direct Sales, Customer Acquisition, Executive Management, Advertising, Sales, Marketing, Training, Enterprise Software, P&L Management
Education
Fairleigh Dickinson University
BS, Marketing
Pace University
Program in Marketing Management
Nova Southeastern University April 2015 - Present
Global Response Corporation September 2011 - April 2015
Back Office Support Systems June 2010 - August 2011
Checkers Drive - Thru Restaurant February 2009 - May 2010
Precious Resource Daycare Center October 2008 - February 2009
Sunglass Hut November 2006 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Outlook, Sales, Customer Satisfaction, Inventory Management, Social Media, Public Speaking, Time Management, Event Planning, Teamwork, Call Center, Process Scheduler, Marketing, Research, Retail, Call Centers
Education
Florida International University 2008 — 2013
Bachelor's degree, Psychology
Florida Gulf Coast University 2006 — 2008
Associate of Arts (A.A.), Psychology
Miramar High School 2002 — 2006
High School Diploma
Global Response Corporation September 2014 - Present
Rose Acre Farms September 2007 - October 2013
Bachan Motorsports and Performance Center February 2002 - August 2007
South Beach Restaurants Associates LLP. February 2002 - February 2007
Interstate Hotels LLC December 1992 - February 2002
Skills
Sales, Team Building, Inventory Management, Team Leadership, Leadership, Marketing, Sales Management, Customer Satisfaction, Strategic Planning, E-commerce, Training, Coaching, Store Management, Business Strategy, Marketing Strategy, Social Media, Social Networking, Microsoft Office, Time Management, Operations Management, Merchandising, Customer Service, Inventory Control, Retail
Education
University of Phoenix 2007 — 2009
Bachelor’s Degree, Business Administration, Management and Operations, 3.25 GPA
Miami Dade College 1990 — 1992
Associate’s Degree, Computer and Information Sciences and Support Services, 3.75 GPA
Cuhaci & Peterson Architects February 2015 - Present
LBB Architecture and Engineering June 2012 - January 2015
Global Response Corporation May 2010 - July 2012
Mantilla y Asociados March 2006 - March 2010
Orostream International Contracts, LTD September 2008 - March 2009
Proksol S.A January 2008 - July 2008
The Madfis Group March 2006 - March 2007
Rodolfo Arango August 2002 - 2004
Gobernacion de Cundinamarca June 2000 - December 2000
Skills
Building Technologies, Site Analysis, Master planning, Program Development, Design development, Construction documents, Construction..., organizational and time..., Highly self-motivated, Enthusiast, Bilingual-English/Spanis..., Project Coordination, AutoCAD, Revit, ArchiCAD, SketchUp, ADT, BIMPULSE, Photoshop, MS Office Suite, MS Project, Design Research, Submittals, CAD, BIM
Education
Universidad de Los Andes 2005 — 2009
Master's, Civil Engineering
Universidad Piloto de Colombia 1996 — 2002
Bachelor's Degree, Architect
CENTURY 21® April 2015 - Present
Primerica February 2015 - Present
Global Response Corporation July 2014 - January 2015
Midtown Cultural & Educational Center May 2013 - August 2013
Sam's Club May 2012 - August 2012
Skills
Management, Communication, Time Management, Teamwork, Retail, Leadership, PowerPoint, Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Social Networking, Event Planning, Marketing, Leadership Development, Sales, Interviews, Human Resources
Education
Bethune-Cookman University 2009 — 2013
Bachelor's of Science, Business Administration and Management, General
Piper High Community School 2005 — 2009
Diploma, General Ed
Global Response Corporation February 2013 - Present
Applica Consumer Products April 2001 - Present
Applica Consumer Products 2001 - 2011
CENDANT CORPORATION 1999 - 2001
Skills
Product Development, Consumer Products, Demand Planning, Customer Insight, Cross-functional Team..., E-commerce, Coaching, Competitive Analysis, Customer Satisfaction, Forecasting, Leadership, Management, Manufacturing, Negotiation, P, Process Improvement, Retail, Training
Education
Sacred Heart University 1997 — 2000
Bachelor of Business Administration (B.B.A.), BUSINESS MANAGEMENT
Florida Atlantic University January 2009 - Present
Global Response Corporation 2010 - 2012
Northwest Medical Center October 2008 - September 2009
Skills
Customer Service, Typing, Phone Etiquette, Bilingual, Microsoft Office, Telecommunications, PowerPoint, Problem Solving, Sociology, Social Skills, Listener
Education
Florida Atlantic University 2009 — 2012
Bachelor's degree, Sociology
Global Response Corporation November 2013 - Present
Skills
Customer Service, Management, Microsoft Office, Leadership, Strategic Planning, Microsoft Word, Sales, Microsoft Excel, Public Speaking, PowerPoint, Employee Relations
Education
Strayer University-Florida 2010 — 2013
Master of Business Administration (M.B.A.), Health Services Administration Management, 3.47
Strayer University
MBA- Health Services Administration Management