C3i Europe
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C3i Europe Employees
Employee
Years
Job
Industry
Desislava Zangova Desislava Zangova's C3i Europe Experience September 2014 - Present
Job Help Desk Analyst at c3i Europe
Industry Higher Education
Experience
C3i Europe September 2014 - Present
Plan Co., Ltd. Japan April 2013 - November 2013
Skills
Nonprofits, Event Planning, International Relations, Japanese, Public Speaking, Teamwork, Proofreading, English, Analysis, Administration, Data Analysis, Research
Education
Sofia University St. Kliment Ohridski 2009 — 2014
Bachelor of Arts (B.A.), Japanese Studies
Goethe Gymnasium Burgas 2004 — 2009
German Language and Literature
PMG Akad. Nikola Obreshkov
C3i Europe September 2014 - Present
Plan Co., Ltd. Japan April 2013 - November 2013
Skills
Nonprofits, Event Planning, International Relations, Japanese, Public Speaking, Teamwork, Proofreading, English, Analysis, Administration, Data Analysis, Research
Education
Sofia University St. Kliment Ohridski 2009 — 2014
Bachelor of Arts (B.A.), Japanese Studies
Goethe Gymnasium Burgas 2004 — 2009
German Language and Literature
PMG Akad. Nikola Obreshkov
Stoil Niklin Stoil Niklin's C3i Europe Experience July 2011 - June 2012
Job Fleet Operations Specialist
Industry Information Technology and Services
Experience
Hewlett-Packard November 2012 - Present
C3i Europe July 2011 - June 2012
Skills
Clinical Trials, Clinical Data Management, Communication Skills, Fleet Operations, Printer Fleet Management, Oracle Clinical, Oracle Applications, Teamwork, Professional Phone..., Call Centers, Software Documentation, Biotechnology, Molecular Biology, Biochemistry, Chemistry, Genetics, Genetic Engineering
Education
Himiko-tehnologièen i metalurgièen universitet 2013 — 2014
Master's degree, Quaility management and regulatory affairs
Sofia University St. Kliment Ohridski 2008 — 2013
Bachelor's degree, Biotechnology
Hewlett-Packard November 2012 - Present
C3i Europe July 2011 - June 2012
Skills
Clinical Trials, Clinical Data Management, Communication Skills, Fleet Operations, Printer Fleet Management, Oracle Clinical, Oracle Applications, Teamwork, Professional Phone..., Call Centers, Software Documentation, Biotechnology, Molecular Biology, Biochemistry, Chemistry, Genetics, Genetic Engineering
Education
Himiko-tehnologièen i metalurgièen universitet 2013 — 2014
Master's degree, Quaility management and regulatory affairs
Sofia University St. Kliment Ohridski 2008 — 2013
Bachelor's degree, Biotechnology
Gergana Francis's C3i Europe Experience 2008 - 2009
Job Administrative Secretary at Notary Chamber of Bulgaria
Industry Law Practice
Experience
Notary Chamber of Bulgaria June 2014 - Present
William Hill December 2012 - May 2014
C3i Europe 2008 - 2009
Skills
Fluent English and...
Education
Sofia University St. Kliment Ohridski 2005 — 2010
Master's degree, Law, Excellent
First English Language School 2000 — 2005
Foreign Languages and Literature, General, Excellent
Notary Chamber of Bulgaria June 2014 - Present
William Hill December 2012 - May 2014
C3i Europe 2008 - 2009
Skills
Fluent English and...
Education
Sofia University St. Kliment Ohridski 2005 — 2010
Master's degree, Law, Excellent
First English Language School 2000 — 2005
Foreign Languages and Literature, General, Excellent
Iva Antonieva, MBA Iva Antonieva, MBA's C3i Europe Experience January 2014 - July 2015
Job Senior Clinical Project Coordinator at Quintiles
Industry Pharmaceuticals
Experience
Quintiles July 2015 - Present
C3i Europe January 2014 - July 2015
BalkanTrials Ltd. March 2012 - January 2014
Llanera Internacional de Inversiones ООD March 2007 - March 2012
Chamber of Commerce of Oviedo October 2006 - January 2007
Association of Immigrants living in Asturias (AIRA) January 2006 - January 2007
Cajastur March 2005 - July 2005
Skills
Clinical Research, Clinical Trials, Financial Analysis, Business Development, Spanish-speaking, Finance, CRO, Marketing, Strategic Planning, GCP, Investments, CTMS, Pharmaceutical Industry, Real Estate, Sop, Pricing, Regulatory Affairs, ICH-GCP, SEO, Clinical Monitoring, Clinical Development, Oncology, Biotechnology, Pharmacovigilance, Lifesciences, Life Sciences, SOP
Education
Instituto Universitario de la Empresa (IUDE) - Oviedo, Spain 2004 — 2005
MBA, Master of Business Administration
Universidad de Oviedo 1999 — 2004
Higher Education in Administration and Company Management, Administration and Company Management
Miguel de Cervantes Language School, Sofia, Bulgaria 1995 — 1998
High education
Quintiles July 2015 - Present
C3i Europe January 2014 - July 2015
BalkanTrials Ltd. March 2012 - January 2014
Llanera Internacional de Inversiones ООD March 2007 - March 2012
Chamber of Commerce of Oviedo October 2006 - January 2007
Association of Immigrants living in Asturias (AIRA) January 2006 - January 2007
Cajastur March 2005 - July 2005
Skills
Clinical Research, Clinical Trials, Financial Analysis, Business Development, Spanish-speaking, Finance, CRO, Marketing, Strategic Planning, GCP, Investments, CTMS, Pharmaceutical Industry, Real Estate, Sop, Pricing, Regulatory Affairs, ICH-GCP, SEO, Clinical Monitoring, Clinical Development, Oncology, Biotechnology, Pharmacovigilance, Lifesciences, Life Sciences, SOP
Education
Instituto Universitario de la Empresa (IUDE) - Oviedo, Spain 2004 — 2005
MBA, Master of Business Administration
Universidad de Oviedo 1999 — 2004
Higher Education in Administration and Company Management, Administration and Company Management
Miguel de Cervantes Language School, Sofia, Bulgaria 1995 — 1998
High education
Polya Deneva Polya Deneva's C3i Europe Experience August 2013 - Present
Job Supervisor at C3i Europe
Industry Information Technology and Services
Experience
C3i Europe August 2013 - Present
C3i Europe September 2011 - Present
C3i Europe April 2011 - September 2011
C3i Europe September 2009 - April 2011
Skills
Service Delivery, Incident Management, Siebel, Call Center, Troubleshooting, Sla, Customer Support, Technical Support, Process Improvement, Quality Assurance, IT Service Management, ITIL, Telecommunications, Team Management, Computer Hardware, Customer Satisfaction, IT Operations, Business Process, Process Management, VPN, Business Process..., Operating Systems, Team Leadership, Oracle CRM, Service Management, SharePoint, Testing, Data Center, Active Directory, Training, Service Desk, Operations Management, Help Desk Support, Call Centers, Software Documentation, Management, Citrix, Outsourcing, SLA
Education
Technical University Sofia 2005 — 2009
Bachelor's degree, Computer Technology/Computer Systems Technology
Technical University Sofia
Master's degree, Engineering/Industrial Management
C3i Europe August 2013 - Present
C3i Europe September 2011 - Present
C3i Europe April 2011 - September 2011
C3i Europe September 2009 - April 2011
Skills
Service Delivery, Incident Management, Siebel, Call Center, Troubleshooting, Sla, Customer Support, Technical Support, Process Improvement, Quality Assurance, IT Service Management, ITIL, Telecommunications, Team Management, Computer Hardware, Customer Satisfaction, IT Operations, Business Process, Process Management, VPN, Business Process..., Operating Systems, Team Leadership, Oracle CRM, Service Management, SharePoint, Testing, Data Center, Active Directory, Training, Service Desk, Operations Management, Help Desk Support, Call Centers, Software Documentation, Management, Citrix, Outsourcing, SLA
Education
Technical University Sofia 2005 — 2009
Bachelor's degree, Computer Technology/Computer Systems Technology
Technical University Sofia
Master's degree, Engineering/Industrial Management
Nikoleta Savova's C3i Europe Experience July 2014 - March 2015
Job Microsoft engineer with Italian
Industry Outsourcing/Offshoring
Experience
Convergys March 2015 - Present
C3i Europe July 2014 - March 2015
Sutherland Global Services April 2012 - July 2014
NIKDIM Ltd. October 2011 - April 2012
Skills
Quality Assurance, Customer Service, Call Centers, Process Improvement, Training, Soft Skills, Teamwork, Cross-cultural...
Education
Sofia University St. Kliment Ohridski 2007 — 2011
Bachelor's Degree, Regional development and management
Romance Languages Secondary School “Georgi Rakovski 2002 — 2007
High School, Italian Language and Literature; English
Convergys March 2015 - Present
C3i Europe July 2014 - March 2015
Sutherland Global Services April 2012 - July 2014
NIKDIM Ltd. October 2011 - April 2012
Skills
Quality Assurance, Customer Service, Call Centers, Process Improvement, Training, Soft Skills, Teamwork, Cross-cultural...
Education
Sofia University St. Kliment Ohridski 2007 — 2011
Bachelor's Degree, Regional development and management
Romance Languages Secondary School “Georgi Rakovski 2002 — 2007
High School, Italian Language and Literature; English
Teodor Grigorov Teodor Grigorov's C3i Europe Experience August 2012 - April 2014
Job Project Management Analyst
Industry Pharmaceuticals
Experience
Quintiles July 2015 - Present
Quintiles April 2015 - June 2015
Quintiles April 2014 - March 2015
C3i Europe August 2012 - April 2014
Skills
Microsoft Excel, Teamwork, Outlook, Flexable, Adaptability, Quality Assurance, EDC, Customer Service, Windows 7, English, Call Centers, Team Management, Clinical Research
Education
Sofia University St. Kliment Ohridski 2007 — 2012
Bachelor's degree, Cultural studies, History and Theory of culture
Quintiles July 2015 - Present
Quintiles April 2015 - June 2015
Quintiles April 2014 - March 2015
C3i Europe August 2012 - April 2014
Skills
Microsoft Excel, Teamwork, Outlook, Flexable, Adaptability, Quality Assurance, EDC, Customer Service, Windows 7, English, Call Centers, Team Management, Clinical Research
Education
Sofia University St. Kliment Ohridski 2007 — 2012
Bachelor's degree, Cultural studies, History and Theory of culture
Ilian Ilkov Ilian Ilkov's C3i Europe Experience April 2010 - November 2010
Job Communication Solutions Consultant at Stemo Ltd.
Industry Information Technology and Services
Experience
Stemo Ltd. January 2015 - Present
Hewlett-Packard December 2013 - January 2015
HP Enterprise Services July 2012 - December 2013
HP Enterprise Services April 2011 - July 2012
Mobiltel August 2010 - April 2011
C3i Europe April 2010 - November 2010
Skills
EIGRP, OSPF, RIP, Routers, Switches, MPLS, BGP, Spanning Tree, Cisco Technologies, Checkpoint, Bluecoat Proxies, H3C, HP Networking, ITIL, F5 BigIP, Riverbed, HP Procurve, Troubleshooting, HSRP, Network Load Balancing, Cisco IOS, Cisco Certified, Cisco ASA, QoS, DHCP, IPv6, DNS management, Wireless Networking, Network Administration, NAT, Security, Firewalls, Routing Protocols, Network Design, ASA, Networking, VPN, Routing, Network Engineering, Load Balancing, DNS, IPSec, Virtualization, Network Virtualization, VLAN, Frame Relay
Education
Sofia University St. Kliment Ohridski 2011 — 2012
Master of Science, Distributed systems and mobile technologies
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor of Science, Engineering Physics
Stemo Ltd. January 2015 - Present
Hewlett-Packard December 2013 - January 2015
HP Enterprise Services July 2012 - December 2013
HP Enterprise Services April 2011 - July 2012
Mobiltel August 2010 - April 2011
C3i Europe April 2010 - November 2010
Skills
EIGRP, OSPF, RIP, Routers, Switches, MPLS, BGP, Spanning Tree, Cisco Technologies, Checkpoint, Bluecoat Proxies, H3C, HP Networking, ITIL, F5 BigIP, Riverbed, HP Procurve, Troubleshooting, HSRP, Network Load Balancing, Cisco IOS, Cisco Certified, Cisco ASA, QoS, DHCP, IPv6, DNS management, Wireless Networking, Network Administration, NAT, Security, Firewalls, Routing Protocols, Network Design, ASA, Networking, VPN, Routing, Network Engineering, Load Balancing, DNS, IPSec, Virtualization, Network Virtualization, VLAN, Frame Relay
Education
Sofia University St. Kliment Ohridski 2011 — 2012
Master of Science, Distributed systems and mobile technologies
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor of Science, Engineering Physics
Ivan Kambourov Ivan Kambourov's C3i Europe Experience January 2011 - March 2014
Job Business Analyst
Industry Information Technology and Services
Experience
Hewlett-Packard March 2014 - Present
C3i Europe January 2011 - March 2014
Hewlett Packard October 2008 - October 2010
Skills
Analysis, SLA, Business Analysis, Data Warehousing, Business Process, Team Management, Service Delivery, IT Service Management, Technical Support, Service Management, Management Consulting, Software Documentation, Call Centers, Sla, Management, Process Improvement, Outsourcing, Team Leadership, ITIL, SQL, CRM, Business Process..., Change Management, Data Analysis, Oracle, IT Management, Project Planning, Business Intelligence, Logistics, Microsoft Excel, Project Management, PMP
Education
Sofia University St. Kliment Ohridski 2001 — 2007
Bachelor of Business Administration (BBA), Public Administration
Sofia University St. Kliment Ohridski 1998 — 2000
Computer Science
Mathematics High School in Sofia 1993 — 1998
Hewlett-Packard March 2014 - Present
C3i Europe January 2011 - March 2014
Hewlett Packard October 2008 - October 2010
Skills
Analysis, SLA, Business Analysis, Data Warehousing, Business Process, Team Management, Service Delivery, IT Service Management, Technical Support, Service Management, Management Consulting, Software Documentation, Call Centers, Sla, Management, Process Improvement, Outsourcing, Team Leadership, ITIL, SQL, CRM, Business Process..., Change Management, Data Analysis, Oracle, IT Management, Project Planning, Business Intelligence, Logistics, Microsoft Excel, Project Management, PMP
Education
Sofia University St. Kliment Ohridski 2001 — 2007
Bachelor of Business Administration (BBA), Public Administration
Sofia University St. Kliment Ohridski 1998 — 2000
Computer Science
Mathematics High School in Sofia 1993 — 1998
Petar Stanev's C3i Europe Experience June 2014 - Present
Job Application Support Specialist @ C3iInc
Industry Information Services
Experience
C3i Europe June 2014 - Present
Synapse Ideas June 2010 - June 2014
MBAL "Tsaritsa Yoanna" Sliven February 2013 - December 2013
Krasif Aid September 2012 - February 2013
Ocean Edge Resort & Golf Club June 2009 - October 2009
Chatham Bars Inn May 2009 - October 2009
Ocean Edge Resort & Golf Club May 2008 - October 2008
Skills
Social Skills, Process Scheduler, Access, System Administration, Project Management, English language skills, Microsoft Office, Social Services, Database Administration, Consecutive..., Simultaneous..., Open Office, LibreOffice, Multi Tasking, Sales, Human Resources, Human Resource..., Hotels, Social Intelligence, Face to Face Sales, European Law, Criminal Law, Probation, Snooker, English, Microsoft Excel, Teamwork, Customer Service, Microsoft Word, Event Management
Education
Academy of the Ministry of Interior, Sofia, Bulgaria 2010 — 2014
Master’s Degree, Master's in strategic management and management of security and public order
Sofia University St. Kliment Ohridski 2010 — 2012
Master's degree, Social Work and Probation with Lawbreakers
Plovdivski universitet 'Paisii Hilendarski' 2006 — 2010
Bachelor's degree, Social Sciences
C3i Europe June 2014 - Present
Synapse Ideas June 2010 - June 2014
MBAL "Tsaritsa Yoanna" Sliven February 2013 - December 2013
Krasif Aid September 2012 - February 2013
Ocean Edge Resort & Golf Club June 2009 - October 2009
Chatham Bars Inn May 2009 - October 2009
Ocean Edge Resort & Golf Club May 2008 - October 2008
Skills
Social Skills, Process Scheduler, Access, System Administration, Project Management, English language skills, Microsoft Office, Social Services, Database Administration, Consecutive..., Simultaneous..., Open Office, LibreOffice, Multi Tasking, Sales, Human Resources, Human Resource..., Hotels, Social Intelligence, Face to Face Sales, European Law, Criminal Law, Probation, Snooker, English, Microsoft Excel, Teamwork, Customer Service, Microsoft Word, Event Management
Education
Academy of the Ministry of Interior, Sofia, Bulgaria 2010 — 2014
Master’s Degree, Master's in strategic management and management of security and public order
Sofia University St. Kliment Ohridski 2010 — 2012
Master's degree, Social Work and Probation with Lawbreakers
Plovdivski universitet 'Paisii Hilendarski' 2006 — 2010
Bachelor's degree, Social Sciences
Danail Naydenov Danail Naydenov's C3i Europe Experience July 2012 - August 2013
Job Solution Analyst with Technical Profile at Experian Bulgaria
Industry Information Technology and Services
Experience
Experian July 2013 - Present
C3i Europe July 2012 - August 2013
C3i Europe March 2012 - September 2012
C3i Europe June 2011 - May 2012
Cedar Fair Entertainment Company June 2011 - October 2011
C3i Europe July 2007 - May 2011
Cedar Fair Entertainment Company June 2006 - October 2006
KabelNet April 2005 - November 2005
Skills
Unix, Citrix, Citrix Metaframe, EDC, RDC, Oracle, SQL, Siebel, Quality Assurance, Customer Service, Computer Hardware, Troubleshooting, Operating Systems, Windows, Teamwork, Problem Solving, Documentation, Software Documentation, Technical Support, Sla, Windows 7, Incident Management, Training, Testing, Linux, Call Centers, Analysis, Help Desk Support, Databases, Business Intelligence, ITIL, Windows XP, SharePoint, Service Delivery, CRM, Web Services
Education
New Bulgarian University 2012 — 2014
Master's degree, Computer Science
Sofia University St. Kliment Ohridski 2005 — 2011
Bachelor, English and American Studies
Tzar Ivan Asen II 2000 — 2005
Secondary Education, English, German
Experian July 2013 - Present
C3i Europe July 2012 - August 2013
C3i Europe March 2012 - September 2012
C3i Europe June 2011 - May 2012
Cedar Fair Entertainment Company June 2011 - October 2011
C3i Europe July 2007 - May 2011
Cedar Fair Entertainment Company June 2006 - October 2006
KabelNet April 2005 - November 2005
Skills
Unix, Citrix, Citrix Metaframe, EDC, RDC, Oracle, SQL, Siebel, Quality Assurance, Customer Service, Computer Hardware, Troubleshooting, Operating Systems, Windows, Teamwork, Problem Solving, Documentation, Software Documentation, Technical Support, Sla, Windows 7, Incident Management, Training, Testing, Linux, Call Centers, Analysis, Help Desk Support, Databases, Business Intelligence, ITIL, Windows XP, SharePoint, Service Delivery, CRM, Web Services
Education
New Bulgarian University 2012 — 2014
Master's degree, Computer Science
Sofia University St. Kliment Ohridski 2005 — 2011
Bachelor, English and American Studies
Tzar Ivan Asen II 2000 — 2005
Secondary Education, English, German
Galia Marinova's C3i Europe Experience July 2012 - January 2013
Job Human Resources Assistant at ActivTrades
Industry Marketing and Advertising
Experience
ActivTrades July 2015 - Present
ActivTrades September 2014 - June 2015
Avus Capital Ltd. January 2013 - September 2014
C3i Europe July 2012 - January 2013
Address Real Estate April 2012 - July 2012
Skills
Social Media, Microsoft Office, Time Management, Teamwork, Customer Service, Software Documentation, PowerPoint, Research, English, Microsoft Excel, Team Leadership, Active Directory, Troubleshooting, Technical Support, Windows, Management, Call Centers, Windows 7, Customer Satisfaction, Analysis, Training, Team Management, Human Resources
Education
Technical University Sofia 2012 — 2014
Master in Marketing
Technical University Sofia 2006 — 2011
Industrial Management
Instituto Politécnico de Beja, Portugal 2010 — 2010
Industrial Management
PMG Haskovo
Mathematics and English Language
ActivTrades July 2015 - Present
ActivTrades September 2014 - June 2015
Avus Capital Ltd. January 2013 - September 2014
C3i Europe July 2012 - January 2013
Address Real Estate April 2012 - July 2012
Skills
Social Media, Microsoft Office, Time Management, Teamwork, Customer Service, Software Documentation, PowerPoint, Research, English, Microsoft Excel, Team Leadership, Active Directory, Troubleshooting, Technical Support, Windows, Management, Call Centers, Windows 7, Customer Satisfaction, Analysis, Training, Team Management, Human Resources
Education
Technical University Sofia 2012 — 2014
Master in Marketing
Technical University Sofia 2006 — 2011
Industrial Management
Instituto Politécnico de Beja, Portugal 2010 — 2010
Industrial Management
PMG Haskovo
Mathematics and English Language
Virginia Martín Ferrer's C3i Europe Experience March 2014 - July 2014
Job Departamento de Comunicación en Monereo Meyer Marinello Abogados
Industry Information Technology and Services
Experience
Monereo Meyer Marinel-lo Abogados January 2015 - Present
C3i Europe March 2014 - July 2014
Embajada de España en Sofia (Bulgaria) October 2013 - February 2014
Delegación del Gobierno, Madrid June 2013 - July 2013
Skills
Prezi, Redes sociales, Inglés, Liderazgo de equipos, Spanish, Community management, Solución de problemas, English, Microsoft PowerPoint, Microsoft Excel, Team Leadership, Photoshop, Protocolo
Education
Escuela de Negocios CESMA 2014 — 2015
Master Dirección de Comunicación, Comunicación empresarial
Universidad Carlos III de Madrid 2008 — 2013
Grado en Derecho con Complemento en Periodismo, Ciencias sociales
Uniwersytet w Białymstoku 2011 — 2012
Cuarto curso. Grado en Derecho. Programa Erasmus. Docencia en lengua inglesa, Derecho
Monereo Meyer Marinel-lo Abogados January 2015 - Present
C3i Europe March 2014 - July 2014
Embajada de España en Sofia (Bulgaria) October 2013 - February 2014
Delegación del Gobierno, Madrid June 2013 - July 2013
Skills
Prezi, Redes sociales, Inglés, Liderazgo de equipos, Spanish, Community management, Solución de problemas, English, Microsoft PowerPoint, Microsoft Excel, Team Leadership, Photoshop, Protocolo
Education
Escuela de Negocios CESMA 2014 — 2015
Master Dirección de Comunicación, Comunicación empresarial
Universidad Carlos III de Madrid 2008 — 2013
Grado en Derecho con Complemento en Periodismo, Ciencias sociales
Uniwersytet w Białymstoku 2011 — 2012
Cuarto curso. Grado en Derecho. Programa Erasmus. Docencia en lengua inglesa, Derecho
Momchil Slavov's C3i Europe Experience May 2014 - Present
Job Assistant Manager at C3i Europe
Industry Information Technology and Services
Experience
C3i Europe May 2014 - Present
C3i Europe September 2011 - April 2014
C3i Europe April 2011 - September 2011
C3i Europe May 2009 - April 2011
C3i Europe May 2008 - May 2009
Skills
PUNCTUALITY, FLEXIBILITY, TEAM WORK, DECISION MAKING, STRESS MANAGEMENT, ETHICS, PERSONAL PRODUCTIVITY, Teamwork, Sla, Stress Management, Management, Service Delivery, BPO, EDC, Outsourcing, Technical Support, Troubleshooting, Training, Leadership, Customer Satisfaction, Operations Management, Call Centers, Incident Management, Time Management, Team Management, IT Service Management, Quality Assurance, Siebel, Team Building, Help Desk Support, SLA
Education
Sofia University St. Kliment Ohridski 2002 — 2008
Master, Law
English Language School "Geo Milev" Burgas 1998 — 2002
C3i Europe May 2014 - Present
C3i Europe September 2011 - April 2014
C3i Europe April 2011 - September 2011
C3i Europe May 2009 - April 2011
C3i Europe May 2008 - May 2009
Skills
PUNCTUALITY, FLEXIBILITY, TEAM WORK, DECISION MAKING, STRESS MANAGEMENT, ETHICS, PERSONAL PRODUCTIVITY, Teamwork, Sla, Stress Management, Management, Service Delivery, BPO, EDC, Outsourcing, Technical Support, Troubleshooting, Training, Leadership, Customer Satisfaction, Operations Management, Call Centers, Incident Management, Time Management, Team Management, IT Service Management, Quality Assurance, Siebel, Team Building, Help Desk Support, SLA
Education
Sofia University St. Kliment Ohridski 2002 — 2008
Master, Law
English Language School "Geo Milev" Burgas 1998 — 2002
Zhivko Minkov's C3i Europe Experience February 2011 - July 2011
Job Associate Communications Engineer at PPD
Industry Information Technology and Services
Experience
PPD August 2012 - Present
PPD August 2011 - August 2012
C3i Europe February 2011 - July 2011
IBM January 2008 - February 2011
Skills
Troubleshooting, Technical Support, Cisco Technologies, CCNA, IT Service Management, Cisco IOS, Cisco Routers, Wireless LAN Controller, Cisco Wireless, Wireless Mobility, Networking, Wireless, Wireless Networking
Education
National Sports Academy "Vasil Levski" 2005 — 2009
Sports Studies and Sports Management, Sports Studies
PPD August 2012 - Present
PPD August 2011 - August 2012
C3i Europe February 2011 - July 2011
IBM January 2008 - February 2011
Skills
Troubleshooting, Technical Support, Cisco Technologies, CCNA, IT Service Management, Cisco IOS, Cisco Routers, Wireless LAN Controller, Cisco Wireless, Wireless Mobility, Networking, Wireless, Wireless Networking
Education
National Sports Academy "Vasil Levski" 2005 — 2009
Sports Studies and Sports Management, Sports Studies
Diana Traykova Diana Traykova's C3i Europe Experience October 2011 - April 2013
Job Technical Workload Manager at Experian
Industry Information Technology and Services
Experience
Experian November 2014 - Present
Experian July 2013 - November 2014
C3i Europe October 2011 - April 2013
C3i Europe July 2011 - October 2011
Globul May 2007 - July 2011
Skills
SQL, Sla, Operating Systems, ITIL, Troubleshooting, Database Administration, Siebel, Application Support, Telecommunications, Technical Support, Oracle, Call Centers, Networking, Databases, Unix, CRM, IT Service Management, System Administration, VPN, Active Directory, TCP/IP
Education
Technical University Sofia 2008 — 2010
Master, Computer Systems and Technologies
Tehnièeski universitet Sofija 2004 — 2008
Bachelor, Computer Systems and Technologies
Experian November 2014 - Present
Experian July 2013 - November 2014
C3i Europe October 2011 - April 2013
C3i Europe July 2011 - October 2011
Globul May 2007 - July 2011
Skills
SQL, Sla, Operating Systems, ITIL, Troubleshooting, Database Administration, Siebel, Application Support, Telecommunications, Technical Support, Oracle, Call Centers, Networking, Databases, Unix, CRM, IT Service Management, System Administration, VPN, Active Directory, TCP/IP
Education
Technical University Sofia 2008 — 2010
Master, Computer Systems and Technologies
Tehnièeski universitet Sofija 2004 — 2008
Bachelor, Computer Systems and Technologies
Srebrina Dimitrova's C3i Europe Experience April 2010 - February 2011
Job GSD Project Manager at HewlettPackard
Industry Outsourcing/Offshoring
Experience
Hewlett-Packard March 2011 - Present
C3i Europe April 2010 - February 2011
C3i Europe February 2009 - March 2010
C3i Europe January 2008 - January 2009
C3i Europe June 2007 - January 2008
Skills
Service Delivery, SLA, BPO, Call Center, Siebel, Project Management, Service Transformation, Customer Service, Service Operations, Sla, Customer Satisfaction, Business Analysis, Operations Management, Team Management, Process Improvement, Outsourcing, IT Service Management, Performance Management, Call Centers, Team Leadership, Management, Business Process, Vendor Management, ITIL, Incident Management, Leadership, CRM, Transition Management
Education
Sofia University St. Kliment Ohridski 2002 — 2007
Bachelor, History and Geography
Hewlett-Packard March 2011 - Present
C3i Europe April 2010 - February 2011
C3i Europe February 2009 - March 2010
C3i Europe January 2008 - January 2009
C3i Europe June 2007 - January 2008
Skills
Service Delivery, SLA, BPO, Call Center, Siebel, Project Management, Service Transformation, Customer Service, Service Operations, Sla, Customer Satisfaction, Business Analysis, Operations Management, Team Management, Process Improvement, Outsourcing, IT Service Management, Performance Management, Call Centers, Team Leadership, Management, Business Process, Vendor Management, ITIL, Incident Management, Leadership, CRM, Transition Management
Education
Sofia University St. Kliment Ohridski 2002 — 2007
Bachelor, History and Geography
Yana Rizova's C3i Europe Experience December 2014 - Present
Job Associate Site Manager at C3i Europe
Industry Biotechnology
Experience
C3i Europe December 2014 - Present
Gentaur Bulgaria June 2014 - September 2014
EST Ecological Organization January 2014 - March 2014
Sofia University "St. Kliment Ohridski November 2012 - April 2013
Kempinski Hotels November 2012 - January 2013
National Laboratory of Genetics "Maichin Dom" April 2012 - November 2012
Bali Spa Hotel February 2012 - May 2012
Sofia University "St. Kliment Ohridski June 2011 - September 2011
Golden Dragon Restaurant June 2011 - September 2011
Sofia University "St. Kliment Ohridski April 2011 - April 2011
Skills
Laboratory, Research, real-time PCR, PCR, ELISA, SigmaPlot, SigmaStat, Microsoft Office, Photoshop, HTML, English, DNA extraction, Electrophoresis, Protein Conjugation, Affinity Chromatography, DNA Extraction, qPCR, Genetics, Western Blotting, DNA, Biotechnology
Education
Sofia University St. Kliment Ohridski 2013 — 2014
Specialist in Applied Medical Genetics, Medical Genetics
Sofia University St. Kliment Ohridski 2008 — 2012
Bachelor of Science (B.S.), Biology, General
C3i Europe December 2014 - Present
Gentaur Bulgaria June 2014 - September 2014
EST Ecological Organization January 2014 - March 2014
Sofia University "St. Kliment Ohridski November 2012 - April 2013
Kempinski Hotels November 2012 - January 2013
National Laboratory of Genetics "Maichin Dom" April 2012 - November 2012
Bali Spa Hotel February 2012 - May 2012
Sofia University "St. Kliment Ohridski June 2011 - September 2011
Golden Dragon Restaurant June 2011 - September 2011
Sofia University "St. Kliment Ohridski April 2011 - April 2011
Skills
Laboratory, Research, real-time PCR, PCR, ELISA, SigmaPlot, SigmaStat, Microsoft Office, Photoshop, HTML, English, DNA extraction, Electrophoresis, Protein Conjugation, Affinity Chromatography, DNA Extraction, qPCR, Genetics, Western Blotting, DNA, Biotechnology
Education
Sofia University St. Kliment Ohridski 2013 — 2014
Specialist in Applied Medical Genetics, Medical Genetics
Sofia University St. Kliment Ohridski 2008 — 2012
Bachelor of Science (B.S.), Biology, General
Marina Arnaudova's C3i Europe Experience September 2013 - August 2014
Job Invigilator at British Council Bulgaria
Industry Consumer Services
Experience
Interspeak Language Centre and Recognised Translation Services April 2015 - Present
British Council Bulgaria November 2014 - Present
Directorate-General for Translation of the European Commission August 2015 - August 2015
C3i Europe September 2013 - August 2014
Nottingham University Catering Services 2009 - May 2013
Liden & Denz Education Abroad March 2012 - May 2012
READ International September 2010 - June 2011
Skills
Social Networking, English, Translation, Teamwork, Team Leadership, Customer Service, Microsoft Office, Interpreting, People Skills, Patience, Reliability, Language Development, Organizing, Drawing Skills, Organizational..., Team Management, Responsibility, Meeting Deadlines, Able To Work Under..., Attention To Detail, Language Skills, Organisational Skills, Hard Worker, Problem Solving, Manual Labor, Marketing, Web Content Creation, Analytical Skills, Project Management, SDL Trados, Wordfast
Education
Sofia University St. Kliment Ohridski 2014 — 2016
Master's Degree, Joint MA programme in Translation
University of Nottingham 2009 — 2013
Portuguese Beginners' and Russian, Languages, Literature, History, Portuguese, Russian, First-Class with Distinction in Spoken Portuguese and Russian
Universidade de Coimbra 2011 — 2012
Portuguese Studies, Portuguese, Linguistics, Latin, Cultural Studies
Secondary School for Foreign Languages 'Vasil Levski' 2004 — 2009
Russian and English, Russian, English
Pharos Foreign Language School 2006 — 2008
First Certificate in English, Certificate in Advanced English, English Language, A
Interspeak Language Centre and Recognised Translation Services April 2015 - Present
British Council Bulgaria November 2014 - Present
Directorate-General for Translation of the European Commission August 2015 - August 2015
C3i Europe September 2013 - August 2014
Nottingham University Catering Services 2009 - May 2013
Liden & Denz Education Abroad March 2012 - May 2012
READ International September 2010 - June 2011
Skills
Social Networking, English, Translation, Teamwork, Team Leadership, Customer Service, Microsoft Office, Interpreting, People Skills, Patience, Reliability, Language Development, Organizing, Drawing Skills, Organizational..., Team Management, Responsibility, Meeting Deadlines, Able To Work Under..., Attention To Detail, Language Skills, Organisational Skills, Hard Worker, Problem Solving, Manual Labor, Marketing, Web Content Creation, Analytical Skills, Project Management, SDL Trados, Wordfast
Education
Sofia University St. Kliment Ohridski 2014 — 2016
Master's Degree, Joint MA programme in Translation
University of Nottingham 2009 — 2013
Portuguese Beginners' and Russian, Languages, Literature, History, Portuguese, Russian, First-Class with Distinction in Spoken Portuguese and Russian
Universidade de Coimbra 2011 — 2012
Portuguese Studies, Portuguese, Linguistics, Latin, Cultural Studies
Secondary School for Foreign Languages 'Vasil Levski' 2004 — 2009
Russian and English, Russian, English
Pharos Foreign Language School 2006 — 2008
First Certificate in English, Certificate in Advanced English, English Language, A
Nikoleta Stamboldzieva's C3i Europe Experience September 2014 - Present
Job Tier II Software Support / Team Lead at C3i Europe
Industry Biotechnology
Experience
C3i Europe September 2014 - Present
C3i Europe March 2014 - September 2014
C3i Europe August 2012 - February 2014
Hostel Kervan July 2010 - October 2010
International Olympiad in Informatics August 2009 - August 2009
Bar-Cafe Camel July 2008 - September 2008
Skills
Molecular Biology, Biochemistry, Microsoft Office, Technical Support, Teamwork, Troubleshooting, Customer Service, Microsoft Excel, Oracle Clinical, PowerPoint, Customer Satisfaction, Research, Training, Microbiology, Clinical Trials, Cell Biology, Zendesk, Life Sciences
Education
Sofia University St. Kliment Ohridski 2014 — 2015
Master's Degree, Cell Biology and Pathology
Sofia University St. Kliment Ohridski 2009 — 2013
Bachelor's Degree, Molecular Biology
High school of Mathematics "Akademik Kiril Popov" 2004 — 2009
C3i Europe September 2014 - Present
C3i Europe March 2014 - September 2014
C3i Europe August 2012 - February 2014
Hostel Kervan July 2010 - October 2010
International Olympiad in Informatics August 2009 - August 2009
Bar-Cafe Camel July 2008 - September 2008
Skills
Molecular Biology, Biochemistry, Microsoft Office, Technical Support, Teamwork, Troubleshooting, Customer Service, Microsoft Excel, Oracle Clinical, PowerPoint, Customer Satisfaction, Research, Training, Microbiology, Clinical Trials, Cell Biology, Zendesk, Life Sciences
Education
Sofia University St. Kliment Ohridski 2014 — 2015
Master's Degree, Cell Biology and Pathology
Sofia University St. Kliment Ohridski 2009 — 2013
Bachelor's Degree, Molecular Biology
High school of Mathematics "Akademik Kiril Popov" 2004 — 2009
Stanislav Stanchev Stanislav Stanchev's C3i Europe Experience October 2010 - December 2013
Job Clinical Trial Assistant at C3i Europe
Industry Hospital & Health Care
Experience
C3i Europe October 2010 - December 2013
Balkanstroy January 2007 - May 2007
Skills
Oracle Clinical, Oracle, EDC, GCP, Impala, Sla, Microsoft Office, Phone Etiquette, Email Etiquette, Outsourcing, Troubleshooting, Customer Service, Customer Satisfaction, Project Planning, Teamwork, Determined to Succeed, Highly motivated..., Driving License, Conflict Resolution
Education
Goldey Beacom College 2013 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Technical University Sofia 2006 — 2008
Master's degree, Industrial Management
Technical University Sofia 2002 — 2006
Bachelor's degree, Industrial Management
Vicho Grancharov High School 1990 — 2002
High School, English Language
C3i Europe October 2010 - December 2013
Balkanstroy January 2007 - May 2007
Skills
Oracle Clinical, Oracle, EDC, GCP, Impala, Sla, Microsoft Office, Phone Etiquette, Email Etiquette, Outsourcing, Troubleshooting, Customer Service, Customer Satisfaction, Project Planning, Teamwork, Determined to Succeed, Highly motivated..., Driving License, Conflict Resolution
Education
Goldey Beacom College 2013 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Technical University Sofia 2006 — 2008
Master's degree, Industrial Management
Technical University Sofia 2002 — 2006
Bachelor's degree, Industrial Management
Vicho Grancharov High School 1990 — 2002
High School, English Language
Ivan Tsvetkov Ivan Tsvetkov's C3i Europe Experience July 2007 - July 2009
Job IT Support Specialist at Milestone Systems
Industry Outsourcing/Offshoring
Experience
Milestone Systems May 2015 - Present
Sutherland Global Services July 2009 - May 2015
C3i Europe July 2007 - July 2009
MAP Marketing Research July 2005 - July 2007
Skills
Windows Server, Servers, CCNA, Troubleshooting, Virtualization, Technical Support, Service Delivery, Sla, Infrastructure, Databases, Information Technology, VPN, Network Design, DHCP, Active Directory, Routers, VoIP, ITIL, Incident Management, Cloud Computing, SLA
Education
Sofia University St. Kliment Ohridski 2002 — 2006
bachelor, Philology
Technical High School of Vidin 1994 — 1998
Specialist, Electronic low voltage specialist.
Milestone Systems May 2015 - Present
Sutherland Global Services July 2009 - May 2015
C3i Europe July 2007 - July 2009
MAP Marketing Research July 2005 - July 2007
Skills
Windows Server, Servers, CCNA, Troubleshooting, Virtualization, Technical Support, Service Delivery, Sla, Infrastructure, Databases, Information Technology, VPN, Network Design, DHCP, Active Directory, Routers, VoIP, ITIL, Incident Management, Cloud Computing, SLA
Education
Sofia University St. Kliment Ohridski 2002 — 2006
bachelor, Philology
Technical High School of Vidin 1994 — 1998
Specialist, Electronic low voltage specialist.
Tanya Simeonova Tanya Simeonova's C3i Europe Experience October 2013 - Present
Job HR Generalist at C3i Europe
Industry Information Technology and Services
Experience
C3i Europe October 2013 - Present
C3i Europe October 2011 - September 2013
C3i Europe January 2009 - September 2011
Skills
Call Center, Training, Multitasking Skills, Analytical Skills, Sla, Software Documentation, Call Centers, Recruiting, Human Resources, Management, Service Delivery, Siebel, Team Management, Performance Management, BPO, Technical Support, Customer Satisfaction, Team Leadership, Outsourcing, CRM, Employee Engagement, Process Improvement
Education
Sofia University St. Kliment Ohridski 2008 — 2010
Master, Economics of the Firm
Universidad de Alicante 2007 — 2007
Economics
Sofia University St. Kliment Ohridski 2004 — 2008
Bachelor, Business Administration
ГПЧЕ "Симеон Радев" 1999 — 2004
high school, English and Spanish
C3i Europe October 2013 - Present
C3i Europe October 2011 - September 2013
C3i Europe January 2009 - September 2011
Skills
Call Center, Training, Multitasking Skills, Analytical Skills, Sla, Software Documentation, Call Centers, Recruiting, Human Resources, Management, Service Delivery, Siebel, Team Management, Performance Management, BPO, Technical Support, Customer Satisfaction, Team Leadership, Outsourcing, CRM, Employee Engagement, Process Improvement
Education
Sofia University St. Kliment Ohridski 2008 — 2010
Master, Economics of the Firm
Universidad de Alicante 2007 — 2007
Economics
Sofia University St. Kliment Ohridski 2004 — 2008
Bachelor, Business Administration
ГПЧЕ "Симеон Радев" 1999 — 2004
high school, English and Spanish
Mina Abrasheva Mina Abrasheva's C3i Europe Experience July 2011 - December 2011
Job editor and translator at Sofita Translation Agency
Industry Translation and Localization
Experience
Sofita Translation Agency February 2013 - Present
"DOLI MEDIA STUDIO" LTD June 2012 - January 2013
MANIFACTURA October 2011 - July 2012
C3i Europe July 2011 - December 2011
Attica Media March 2010 - September 2011
Mochanin LLC October 2010 - December 2010
Business Meetings December 2009 - July 2010
Ascent Group March 2009 - November 2009
Develor March 2007 - February 2009
Skills
English, Team Management, Social Media Marketing, Team Building, Public Speaking, Talent Management, Project Management, Proofreading, Marketing, Strategy, Writing, Translation, Project Planning, Event Planning, Management, Press Releases, Advertising, Training, Editing, Budgets, Microsoft Excel
Education
Sofia University St. Kliment Ohridski 2010 — 2011
master, Editor-Translator
Sofia University St. Kliment Ohridski 2001 — 2007
bachelor, Bulgarian Philology
Sofita Translation Agency February 2013 - Present
"DOLI MEDIA STUDIO" LTD June 2012 - January 2013
MANIFACTURA October 2011 - July 2012
C3i Europe July 2011 - December 2011
Attica Media March 2010 - September 2011
Mochanin LLC October 2010 - December 2010
Business Meetings December 2009 - July 2010
Ascent Group March 2009 - November 2009
Develor March 2007 - February 2009
Skills
English, Team Management, Social Media Marketing, Team Building, Public Speaking, Talent Management, Project Management, Proofreading, Marketing, Strategy, Writing, Translation, Project Planning, Event Planning, Management, Press Releases, Advertising, Training, Editing, Budgets, Microsoft Excel
Education
Sofia University St. Kliment Ohridski 2010 — 2011
master, Editor-Translator
Sofia University St. Kliment Ohridski 2001 — 2007
bachelor, Bulgarian Philology
Radina Radneva's C3i Europe Experience June 2010 - June 2012
Job Project Assistant at PSI CRO AG
Industry Information Technology and Services
Experience
PSI CRO AG June 2013 - Present
IBM July 2012 - June 2013
C3i Europe June 2010 - June 2012
Skills
Quality Assurance, Service Delivery, Sla, Troubleshooting, Call Center, ITIL, IT Service Management, Customer Satisfaction, Incident Management, Team Leadership, Process Improvement, Technical Support, Citrix, Teamwork
Education
Universiteit Antwerpen 2010 — 2012
Master's degree, Business, Management, Marketing, and Related Support Services
Katholieke Hogeschool Leuven 2006 — 2009
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Katholieke Universiteit Leuven 2004 — 2006
Lycée Francais "Antoine de Siant Exupery" 1999 — 2004
PSI CRO AG June 2013 - Present
IBM July 2012 - June 2013
C3i Europe June 2010 - June 2012
Skills
Quality Assurance, Service Delivery, Sla, Troubleshooting, Call Center, ITIL, IT Service Management, Customer Satisfaction, Incident Management, Team Leadership, Process Improvement, Technical Support, Citrix, Teamwork
Education
Universiteit Antwerpen 2010 — 2012
Master's degree, Business, Management, Marketing, and Related Support Services
Katholieke Hogeschool Leuven 2006 — 2009
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Katholieke Universiteit Leuven 2004 — 2006
Lycée Francais "Antoine de Siant Exupery" 1999 — 2004
Stanimir Stavrev's C3i Europe Experience May 2014 - Present
Job Senior Software Analyst at C3i Europe
Industry Information Technology and Services
Experience
C3i Europe May 2014 - Present
C3i Europe March 2013 - May 2014
Skills
Windows 7, Help Desk Support, Technical Support, Computer Hardware, Windows XP, Troubleshooting, Teaching English as a..., Academic Writing, Academic English, Movie Reviews, Film Criticism, Translation, Software Documentation, Dreamweaver, Citrix, Access, Windows, Microsoft Office, Teamwork, Quality Assurance, Call Centers, Team Management, Customer Service, Team Leadership
Education
Sofia University St. Kliment Ohridski 2010 — 2014
Bachelor's Degree, British and American Studies
Gymnasium of Natural Sciences and Mathematics “Ivan Vazov”, Dimitrovgrad 2005 — 2010
English Language and IT
C3i Europe May 2014 - Present
C3i Europe March 2013 - May 2014
Skills
Windows 7, Help Desk Support, Technical Support, Computer Hardware, Windows XP, Troubleshooting, Teaching English as a..., Academic Writing, Academic English, Movie Reviews, Film Criticism, Translation, Software Documentation, Dreamweaver, Citrix, Access, Windows, Microsoft Office, Teamwork, Quality Assurance, Call Centers, Team Management, Customer Service, Team Leadership
Education
Sofia University St. Kliment Ohridski 2010 — 2014
Bachelor's Degree, British and American Studies
Gymnasium of Natural Sciences and Mathematics “Ivan Vazov”, Dimitrovgrad 2005 — 2010
English Language and IT
Gergana Mladencheva-Murtova Gergana Mladencheva-Murtova's C3i Europe Experience August 2015 - Present
Job Client Manager at C3i Europe
Industry Information Technology and Services
Experience
C3i Europe August 2015 - Present
Municipality of Blagoevgrad October 2011 - Present
American University in Bulgaria October 2014 - August 2015
American University in Bulgaria July 2008 - September 2014
American University in Bulgaria October 2007 - July 2008
Media Plus Consulting 2007 - 2007
Skills
SPSS, Qualitative Research, Social Sciences, Psychology, Teamwork, English, International Relations, Higher Education, Research, Statistics, Public Speaking, Data Analysis, Management Consulting, Nonprofits, Intercultural..., Market Research, Quantitative Research, Politics, Event Management, Analysis, Teaching, Policy, Public Policy, Research Design, Public Relations, Organizational..., Project Management, Political Science, Social Psychology
Education
American University in Bulgaria 2013 — 2015
EMBA, Business Administration and Management, General
Jacobs University Bremen 2004 — 2007
Bachelor, Psychology
High School of Economics 1998 — 2003
C3i Europe August 2015 - Present
Municipality of Blagoevgrad October 2011 - Present
American University in Bulgaria October 2014 - August 2015
American University in Bulgaria July 2008 - September 2014
American University in Bulgaria October 2007 - July 2008
Media Plus Consulting 2007 - 2007
Skills
SPSS, Qualitative Research, Social Sciences, Psychology, Teamwork, English, International Relations, Higher Education, Research, Statistics, Public Speaking, Data Analysis, Management Consulting, Nonprofits, Intercultural..., Market Research, Quantitative Research, Politics, Event Management, Analysis, Teaching, Policy, Public Policy, Research Design, Public Relations, Organizational..., Project Management, Political Science, Social Psychology
Education
American University in Bulgaria 2013 — 2015
EMBA, Business Administration and Management, General
Jacobs University Bremen 2004 — 2007
Bachelor, Psychology
High School of Economics 1998 — 2003
Dimitar Galabov's C3i Europe Experience January 2011 - Present
Job Shared Services Center Manager at Sensata Technologies
Industry Electrical/Electronic Manufacturing
Experience
Sensata Technologies July 2013 - Present
C3i Europe January 2011 - Present
C3i Europe May 2008 - January 2011
Mobiltel EAD June 2007 - April 2008
Mobiltel EAD February 2003 - April 2008
Mobiltel 2004 - 2008
Mobiltel EAD April 2002 - February 2003
Mobiltel EAD October 2001 - April 2002
Skills
Call Center, Team Management, Service Delivery, Telecommunications, Outsourcing, Team Leadership, Customer Experience, Operations Management, Call Centers, Leadership, Management, CRM, Team Building, Project Planning, Change Management, ITIL, Contact Centers, Business Analysis, Vendor Management, Business Strategy, IT Operations, BPO, Performance Management, People Development, Process Improvement, Mobile Devices, Customer Satisfaction, IT Service Management, Integration, E-commerce, Customer Service, Troubleshooting, VoIP, Management Consulting, Sla, Coaching, Project Management, Quality Assurance, Business Process..., Cross-functional Team..., Program Management, Business Process, Workforce Management, Product Management, Technical Support, Analysis, Training, Business Development, Business Intelligence, IT Management
Education
American University in Bulgaria 2005 — 2007
EMBA
University for National & World Economy 1995 — 2000
Masters, Public Administration
Technical School of Communications A.S.Popov 1989 — 1993
High, Telecommunications
Sensata Technologies July 2013 - Present
C3i Europe January 2011 - Present
C3i Europe May 2008 - January 2011
Mobiltel EAD June 2007 - April 2008
Mobiltel EAD February 2003 - April 2008
Mobiltel 2004 - 2008
Mobiltel EAD April 2002 - February 2003
Mobiltel EAD October 2001 - April 2002
Skills
Call Center, Team Management, Service Delivery, Telecommunications, Outsourcing, Team Leadership, Customer Experience, Operations Management, Call Centers, Leadership, Management, CRM, Team Building, Project Planning, Change Management, ITIL, Contact Centers, Business Analysis, Vendor Management, Business Strategy, IT Operations, BPO, Performance Management, People Development, Process Improvement, Mobile Devices, Customer Satisfaction, IT Service Management, Integration, E-commerce, Customer Service, Troubleshooting, VoIP, Management Consulting, Sla, Coaching, Project Management, Quality Assurance, Business Process..., Cross-functional Team..., Program Management, Business Process, Workforce Management, Product Management, Technical Support, Analysis, Training, Business Development, Business Intelligence, IT Management
Education
American University in Bulgaria 2005 — 2007
EMBA
University for National & World Economy 1995 — 2000
Masters, Public Administration
Technical School of Communications A.S.Popov 1989 — 1993
High, Telecommunications
Stanil Ereev's C3i Europe Experience 2008 - 2009
Job Senior IT Manager at PPD
Industry Pharmaceuticals
Experience
PPD 2015 - Present
PPD 2014 - 2015
PPD 2012 - 2014
PPD 2011 - 2012
DSM 2011 - 2011
Universiteit Utrecht 2010 - 2011
C3i Europe 2008 - 2009
C3i Europe 2007 - 2008
C3i Europe 2007 - 2007
CMSG 2006 - 2007
Education
Universiteit Utrecht 2009 — 2011
Master of Science, Science and Business Management
Sofia University St. Kliment Ohridski 2005 — 2009
Bachelor of Science, Chemistry
ELS "Geo Milev" 2000 — 2005
High school, English and English literature
PPD 2015 - Present
PPD 2014 - 2015
PPD 2012 - 2014
PPD 2011 - 2012
DSM 2011 - 2011
Universiteit Utrecht 2010 - 2011
C3i Europe 2008 - 2009
C3i Europe 2007 - 2008
C3i Europe 2007 - 2007
CMSG 2006 - 2007
Education
Universiteit Utrecht 2009 — 2011
Master of Science, Science and Business Management
Sofia University St. Kliment Ohridski 2005 — 2009
Bachelor of Science, Chemistry
ELS "Geo Milev" 2000 — 2005
High school, English and English literature
Anna Tzvetanova's C3i Europe Experience October 2012 - March 2013
Job Senior Operations Manager at C3i Europe
Industry Outsourcing/Offshoring
Experience
C3i Inc. March 2013 - Present
C3i Europe October 2012 - March 2013
C3i Europe July 2010 - October 2012
C3i Europe March 2010 - June 2010
C3i Europe 2009 - 2010
C3i Europe January 2008 - March 2009
Skills
Microsoft Excel, Microsoft Office, Outsourcing, IT Operations, Leadership, Customer Service, Management of Change, Performance Dashboards, Operational Excellence, Process Improvement, Business Process Design, Schedules, Problem Solving, Gross Margin, People Development, People-oriented, Performance Reporting, Statistical Reporting, Sla, Troubleshooting, Management, Technical Support, Team Leadership, Communication Skills, Service Delivery, Call Centers, ITIL, Recruiting, Forecasting, Incident Management, Service Desk, Customer Satisfaction, Change Management, Analysis, Quality Assurance
Education
American University in Bulgaria 2013 — 2014
EMBA
City University of Seattle 2002 — 2006
BSBA, General Management
C3i Inc. March 2013 - Present
C3i Europe October 2012 - March 2013
C3i Europe July 2010 - October 2012
C3i Europe March 2010 - June 2010
C3i Europe 2009 - 2010
C3i Europe January 2008 - March 2009
Skills
Microsoft Excel, Microsoft Office, Outsourcing, IT Operations, Leadership, Customer Service, Management of Change, Performance Dashboards, Operational Excellence, Process Improvement, Business Process Design, Schedules, Problem Solving, Gross Margin, People Development, People-oriented, Performance Reporting, Statistical Reporting, Sla, Troubleshooting, Management, Technical Support, Team Leadership, Communication Skills, Service Delivery, Call Centers, ITIL, Recruiting, Forecasting, Incident Management, Service Desk, Customer Satisfaction, Change Management, Analysis, Quality Assurance
Education
American University in Bulgaria 2013 — 2014
EMBA
City University of Seattle 2002 — 2006
BSBA, General Management
Stefan Hristov Stefan Hristov's C3i Europe Experience April 2014 - November 2014
Job Drummer Percussionist Tabla Player Music Teacher at Stefdrum
Industry Music
Experience
Stefdrum November 2014 - Present
Self-employed 1977 - Present
C3i Europe April 2014 - November 2014
Self Employed 2012 - 2013
IKEA Group 2010 - 2011
Job Koelewijn Modern Artist in The Netherlands 2006 - 2009
Pizzaria Michael Groningen The Netherlands 2001 - 2006
Skills
Jazz, Music, Music Theory, Music Education, Blues, Rock, Drums, Improvisation, Tabla, Percussion, Jazz Drummer, Tabla Player, Hand Percussion, Performing Arts, World Music, Hindustani Music, Cajon Player, Studio Musician, Foreign Languages, English language, Spanish language, Tabla Repair and..., Musicians, Classical, Recording, Rock Music, Music Production, Music Industry, English, Composition
Education
Codarts, Hogeschool voor de Kunsten Rotterdam 2006 — 2011
Master's degree, Master in Performing Arts - North Indian Classical Music (Hindustani Music) and Jazz, 9
Prince Claus Conservatoire 2001 — 2006
Bachelor of Arts (BA), Jazz Drum set
Stefdrum November 2014 - Present
Self-employed 1977 - Present
C3i Europe April 2014 - November 2014
Self Employed 2012 - 2013
IKEA Group 2010 - 2011
Job Koelewijn Modern Artist in The Netherlands 2006 - 2009
Pizzaria Michael Groningen The Netherlands 2001 - 2006
Skills
Jazz, Music, Music Theory, Music Education, Blues, Rock, Drums, Improvisation, Tabla, Percussion, Jazz Drummer, Tabla Player, Hand Percussion, Performing Arts, World Music, Hindustani Music, Cajon Player, Studio Musician, Foreign Languages, English language, Spanish language, Tabla Repair and..., Musicians, Classical, Recording, Rock Music, Music Production, Music Industry, English, Composition
Education
Codarts, Hogeschool voor de Kunsten Rotterdam 2006 — 2011
Master's degree, Master in Performing Arts - North Indian Classical Music (Hindustani Music) and Jazz, 9
Prince Claus Conservatoire 2001 — 2006
Bachelor of Arts (BA), Jazz Drum set
Svetoslava Svetoslavova's C3i Europe Experience April 2015 - Present
Job ICT Program/Project Management
Industry Information Technology and Services
Experience
C3i Europe April 2015 - Present
C3i Europe January 2015 - March 2015
Grow Movement 2015 - 2015
C3i Europe January 2014 - December 2014
C3i Europe January 2012 - December 2013
C3i Europe April 2011 - December 2011
Ministry of Foreign Affairs, Bulgaria June 2011 - July 2011
C3i Europe May 2009 - March 2011
C3i Europe April 2008 - May 2009
C3i Europe July 2007 - April 2008
Skills
Communication, Coaching, Project Planning, Project Management, Project Coordination, Leadership, Organizational..., Global Client Management, IT Operations, Quality Assurance, Cost Management, Invoicing, Visual Basic, HTML scripting, Microsoft Office, Oracle SQL, ITIL, Process Improvement, Analysis, Business Process, Troubleshooting, Team Leadership, Management, Team Building, Training, Call Centers, Team Management, Strategy, Vendor Management, Outsourcing, Teamwork, Sla, Business Analysis, CRM, Change Management, Performance Management, Customer Satisfaction, Operations Management, BPO, IT Service Management, Siebel
Education
Hult International Business School 2013 — 2015
Executive M.B.A.
Sofia University St. Kliment Ohridski 2006 — 2011
Bachelor's degree, International Relations
Kendriya Hindi Sansthan, Agra 2008 — 2009
Post Graduate Diploma, Hindi
Sofia University St. Kliment Ohridski 2004 — 2008
Bachelor's Degree, Indology
NLP Center
C3i Europe April 2015 - Present
C3i Europe January 2015 - March 2015
Grow Movement 2015 - 2015
C3i Europe January 2014 - December 2014
C3i Europe January 2012 - December 2013
C3i Europe April 2011 - December 2011
Ministry of Foreign Affairs, Bulgaria June 2011 - July 2011
C3i Europe May 2009 - March 2011
C3i Europe April 2008 - May 2009
C3i Europe July 2007 - April 2008
Skills
Communication, Coaching, Project Planning, Project Management, Project Coordination, Leadership, Organizational..., Global Client Management, IT Operations, Quality Assurance, Cost Management, Invoicing, Visual Basic, HTML scripting, Microsoft Office, Oracle SQL, ITIL, Process Improvement, Analysis, Business Process, Troubleshooting, Team Leadership, Management, Team Building, Training, Call Centers, Team Management, Strategy, Vendor Management, Outsourcing, Teamwork, Sla, Business Analysis, CRM, Change Management, Performance Management, Customer Satisfaction, Operations Management, BPO, IT Service Management, Siebel
Education
Hult International Business School 2013 — 2015
Executive M.B.A.
Sofia University St. Kliment Ohridski 2006 — 2011
Bachelor's degree, International Relations
Kendriya Hindi Sansthan, Agra 2008 — 2009
Post Graduate Diploma, Hindi
Sofia University St. Kliment Ohridski 2004 — 2008
Bachelor's Degree, Indology
NLP Center
Diana Ivanova's C3i Europe Experience March 2010 - April 2012
Job Clinical Project Coordinator at Quintiles
Industry Pharmaceuticals
Experience
Quintiles April 2014 - Present
Honeywell Process Solutions April 2012 - April 2014
C3i Europe March 2010 - April 2012
Skills
Six Sigma, Social Perceptiveness, Comprehensive Planning, Organizational..., Social Skills, Social Entrepreneurship, Team Leadership, Project Management, Microsoft Office, Cross-functional Team..., Microsoft Excel, Time Management, Pharmaceutical Industry, Customer Service, Troubleshooting, Teamwork, Team Management, Software Documentation, Management, PowerPoint, Process Improvement
Education
Sofia University St. Kliment Ohridski 2005 — 2012
Master's degree, Industrial and Organizational Psychology
Quintiles April 2014 - Present
Honeywell Process Solutions April 2012 - April 2014
C3i Europe March 2010 - April 2012
Skills
Six Sigma, Social Perceptiveness, Comprehensive Planning, Organizational..., Social Skills, Social Entrepreneurship, Team Leadership, Project Management, Microsoft Office, Cross-functional Team..., Microsoft Excel, Time Management, Pharmaceutical Industry, Customer Service, Troubleshooting, Teamwork, Team Management, Software Documentation, Management, PowerPoint, Process Improvement
Education
Sofia University St. Kliment Ohridski 2005 — 2012
Master's degree, Industrial and Organizational Psychology
Ivan Batchvarov Ivan Batchvarov's C3i Europe Experience February 2010 - September 2013
Job
Industry Information Services
Experience
Sutherland Labs September 2013 - Present
C3i Europe February 2010 - September 2013
C3i Europe September 2009 - February 2010
C3i Europe October 2007 - September 2009
C3i Europe May 2007 - October 2007
Cogent Consulting; Martin-Doyle Consulting March 2006 - March 2007
Harvard Medical School 2006 - 2007
Usit Colours Bulgaria 2001 - 2002
Skills
Outsourcing, Management, Business Process, Service Delivery, Project Management, Team Management, Analysis, Process Improvement, Customer Satisfaction, Strategy, Team Leadership, Performance Management, Business Analysis, Training, Call Centers, BPO, CRM, Operations Management, Pharmaceutical Industry, Innovation Management, Customer Journey Mapping, Contract Management, User Experience, Life Science Industry, IT Service Management, Sla, Performance Appraisal, Salesforce.com, Implementation..., SharePoint, ITIL, EDC, Vendor Management, Organizational Structure, Recruiting, Phase Forward InForm, Innovation, Employee Engagement, Program Management, Operational Efficiency, Event Management, Oracle RDC, GCP, Demand Forecasting, Service Level Management, Communication Skills, Capacity Planning, Siebel, Ethnography, NPS
Education
American University in Bulgaria 2009 — 2010
Executive MBA, Management
Harvard University 2005 — 2006
Post-bachelor, Certificate in Management
Sofia University St. Kliment Ohridski 2001 — 2005
MA, European Integration studies
Stopanska akademija 'Dimitr Èenov' 1997 — 2001
BSc in Economics, International Business
EG Lovech 1992 — 1997
French language proficiency diploma, French Language and Literature
Cambridge Center for Continual Education
Cambridge Center for Continual Education
Spanish.
NBU Innovation seminar
NBU Innovation seminar
Sutherland Labs September 2013 - Present
C3i Europe February 2010 - September 2013
C3i Europe September 2009 - February 2010
C3i Europe October 2007 - September 2009
C3i Europe May 2007 - October 2007
Cogent Consulting; Martin-Doyle Consulting March 2006 - March 2007
Harvard Medical School 2006 - 2007
Usit Colours Bulgaria 2001 - 2002
Skills
Outsourcing, Management, Business Process, Service Delivery, Project Management, Team Management, Analysis, Process Improvement, Customer Satisfaction, Strategy, Team Leadership, Performance Management, Business Analysis, Training, Call Centers, BPO, CRM, Operations Management, Pharmaceutical Industry, Innovation Management, Customer Journey Mapping, Contract Management, User Experience, Life Science Industry, IT Service Management, Sla, Performance Appraisal, Salesforce.com, Implementation..., SharePoint, ITIL, EDC, Vendor Management, Organizational Structure, Recruiting, Phase Forward InForm, Innovation, Employee Engagement, Program Management, Operational Efficiency, Event Management, Oracle RDC, GCP, Demand Forecasting, Service Level Management, Communication Skills, Capacity Planning, Siebel, Ethnography, NPS
Education
American University in Bulgaria 2009 — 2010
Executive MBA, Management
Harvard University 2005 — 2006
Post-bachelor, Certificate in Management
Sofia University St. Kliment Ohridski 2001 — 2005
MA, European Integration studies
Stopanska akademija 'Dimitr Èenov' 1997 — 2001
BSc in Economics, International Business
EG Lovech 1992 — 1997
French language proficiency diploma, French Language and Literature
Cambridge Center for Continual Education
Cambridge Center for Continual Education
Spanish.
NBU Innovation seminar
NBU Innovation seminar
Evgeni Aleksandrov's C3i Europe Experience October 2014 - Present
Job Computer systems analyst at C3i Europe
Industry Outsourcing/Offshoring
Experience
C3i Europe October 2014 - Present
Komaks March 2014 - October 2014
LUKOIL Neftochim Bourgas AD October 2013 - December 2013
Skills
Customer Support, Teamwork, Microsoft Office, Customer Satisfaction, Software Documentation, Analysis, Windows 7, Outlook, International Relations, Logistics, Troubleshooting, Hardware, Technical Support, Team Management, Help Desk Support
Education
University of Valencia 2012 — 2014
Master’s Degree, Planning and Management of Business Processes
University of Economics - Varna 2008 — 2012
Bachelor’s Degree, International Economics Relationship
"G.S. Rakovski" Burgas 2003 — 2008
Bilingual School, Spanish Language
C3i Europe October 2014 - Present
Komaks March 2014 - October 2014
LUKOIL Neftochim Bourgas AD October 2013 - December 2013
Skills
Customer Support, Teamwork, Microsoft Office, Customer Satisfaction, Software Documentation, Analysis, Windows 7, Outlook, International Relations, Logistics, Troubleshooting, Hardware, Technical Support, Team Management, Help Desk Support
Education
University of Valencia 2012 — 2014
Master’s Degree, Planning and Management of Business Processes
University of Economics - Varna 2008 — 2012
Bachelor’s Degree, International Economics Relationship
"G.S. Rakovski" Burgas 2003 — 2008
Bilingual School, Spanish Language
Georgi Kupenov Georgi Kupenov's C3i Europe Experience June 2011 - September 2014
Job Tier 3 agent at Sutherland Global Services
Industry Mining & Metals
Experience
Sutherland Global Services August 2014 - Present
C3i Europe June 2011 - September 2014
Kaolin AD April 2009 - June 2010
TravelStoreMaker.com 2007 - 2010
Skills
Negotiation, Project Management, Business Strategy, Performance Management, Change Management, Customer Service, Team Leadership, English, Training, Online Advertising, Teamwork, Call Centers, Team Management, Customer Satisfaction, Management, Process Improvement, Analysis, Time Management
Education
Sofia University St. Kliment Ohridski
European Studies/Civilization
Sutherland Global Services August 2014 - Present
C3i Europe June 2011 - September 2014
Kaolin AD April 2009 - June 2010
TravelStoreMaker.com 2007 - 2010
Skills
Negotiation, Project Management, Business Strategy, Performance Management, Change Management, Customer Service, Team Leadership, English, Training, Online Advertising, Teamwork, Call Centers, Team Management, Customer Satisfaction, Management, Process Improvement, Analysis, Time Management
Education
Sofia University St. Kliment Ohridski
European Studies/Civilization
Stephan Zhechev Stephan Zhechev's C3i Europe Experience April 2013 - July 2014
Job PHD Student at Institute of Science and Technology Austria
Industry Information Technology and Services
Experience
Institute of Science and Technology Austria September 2014 - Present
C3i Europe April 2013 - July 2014
Skills
Help Desk Support, Microsoft Office, Customer Service, Team Leadership, Business Analysis, Troubleshooting, Process Improvement, Training, Windows
Education
Sofia University St. Kliment Ohridski
Master's Degree, Mathematics, 6.00 out of 6.00
Institute of Science and Technology Austria September 2014 - Present
C3i Europe April 2013 - July 2014
Skills
Help Desk Support, Microsoft Office, Customer Service, Team Leadership, Business Analysis, Troubleshooting, Process Improvement, Training, Windows
Education
Sofia University St. Kliment Ohridski
Master's Degree, Mathematics, 6.00 out of 6.00
Deyan Lyubomirov Yordanov Deyan Lyubomirov Yordanov's C3i Europe Experience June 2012 - May 2014
Job Project Assistant at PPD
Industry Information Technology and Services
Experience
PPD May 2015 - Present
Sutherland Global Services December 2014 - May 2015
Sutherland Global Services July 2014 - December 2014
C3i Europe June 2012 - May 2014
BULGARIAN NATIONAL TELEVISION November 2009 - September 2010
Trud newspaper October 2007 - September 2009
Skills
Customer Support, Teamwork, CTMS, Report Writing, Medidata, EDC, SQL, Clinical Trials, HTML, CSS, PHP, Photoshop, Creative Writing, Visual C#, Photography, Windows 7, HTML 5, JavaScript, Technical Support, IT skills, Google Apps, DNS, HTML5, OS X, Customer Satisfaction, Email Hosting
Education
Plovdivski universitet 'Paisii Hilendarski' 2006 — 2010
Bachelor’s Degree, Bulgarian Language and Literature
Foreign Languages High School "Petar Bogdan" Montana 2001 — 2006
High School, German Language and Literature
PPD May 2015 - Present
Sutherland Global Services December 2014 - May 2015
Sutherland Global Services July 2014 - December 2014
C3i Europe June 2012 - May 2014
BULGARIAN NATIONAL TELEVISION November 2009 - September 2010
Trud newspaper October 2007 - September 2009
Skills
Customer Support, Teamwork, CTMS, Report Writing, Medidata, EDC, SQL, Clinical Trials, HTML, CSS, PHP, Photoshop, Creative Writing, Visual C#, Photography, Windows 7, HTML 5, JavaScript, Technical Support, IT skills, Google Apps, DNS, HTML5, OS X, Customer Satisfaction, Email Hosting
Education
Plovdivski universitet 'Paisii Hilendarski' 2006 — 2010
Bachelor’s Degree, Bulgarian Language and Literature
Foreign Languages High School "Petar Bogdan" Montana 2001 — 2006
High School, German Language and Literature
Lachezar Otravov Lachezar Otravov's C3i Europe Experience March 2011 - June 2012
Job Network Delivery Coordinator, HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard May 2012 - Present
C3i Europe March 2011 - June 2012
The Preservation Society of Newport County June 2009 - October 2009
Skills
Siebel, Troubleshooting, Computer Hardware, IT Service Management, SharePoint, Crystal Reports, Windows 7, Active Directory, XP, Windows, Technical Support, VPN, Incident Management, Lotus Notes, Operating Systems, Business Analysis, Service Delivery
Education
New Bulgarian University 2012 — 2014
Master's degree, Animation, Interactive Technology, Video Graphics and Special Effects
Sofia University St. Kliment Ohridski 2006 — 2011
Bachelor's degree, Public Administration
Hewlett-Packard May 2012 - Present
C3i Europe March 2011 - June 2012
The Preservation Society of Newport County June 2009 - October 2009
Skills
Siebel, Troubleshooting, Computer Hardware, IT Service Management, SharePoint, Crystal Reports, Windows 7, Active Directory, XP, Windows, Technical Support, VPN, Incident Management, Lotus Notes, Operating Systems, Business Analysis, Service Delivery
Education
New Bulgarian University 2012 — 2014
Master's degree, Animation, Interactive Technology, Video Graphics and Special Effects
Sofia University St. Kliment Ohridski 2006 — 2011
Bachelor's degree, Public Administration
Karolina Szynal Karolina Szynal's C3i Europe Experience October 2009 - April 2010
Job Tufts Medical Center
Industry Biotechnology
Experience
Eastern Inter-Club Ski League October 2013 - Present
Wedeln Ski and Outdoors Club October 2013 - Present
EMD Serono, Inc. March 2014 - June 2014
Northeastern University September 2011 - September 2013
Social Drive September 2012 - December 2012
Cultural Care Au Pair June 2010 - July 2011
Quintiles December 2009 - April 2010
C3i Europe October 2009 - April 2010
invivodata October 2009 - December 2009
Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Advertising, Online Advertising, Digital Marketing, Digital Media, Marketing Management, Market Research, Social Media, Customer Service, Web Design, CSS, Digital Image Processing, Illustrator, Photoshop, Wordpress, Email Marketing, Image Processing, Processing, Interactive Marketing, Event Management, WordPress, Facebook, Social Networking, Blogging, Public Speaking, Training, Internal Communications, Project Management, Strategy, Marketing, New Media, Public Relations, Editing, Creative Writing, SEO, Media Relations, Online Marketing, Press Releases, Newsletters, Google Analytics, Copywriting, Event Planning, Brand Development, Copy Editing, Adobe Creative Suite, InDesign, Journalism, Mac
Education
Northeastern University 2011 — 2013
Master's degree, Digital Media Management
Sofia University St. Kliment Ohridski 2005 — 2009
B.A., Cultural Studies
Eastern Inter-Club Ski League October 2013 - Present
Wedeln Ski and Outdoors Club October 2013 - Present
EMD Serono, Inc. March 2014 - June 2014
Northeastern University September 2011 - September 2013
Social Drive September 2012 - December 2012
Cultural Care Au Pair June 2010 - July 2011
Quintiles December 2009 - April 2010
C3i Europe October 2009 - April 2010
invivodata October 2009 - December 2009
Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Advertising, Online Advertising, Digital Marketing, Digital Media, Marketing Management, Market Research, Social Media, Customer Service, Web Design, CSS, Digital Image Processing, Illustrator, Photoshop, Wordpress, Email Marketing, Image Processing, Processing, Interactive Marketing, Event Management, WordPress, Facebook, Social Networking, Blogging, Public Speaking, Training, Internal Communications, Project Management, Strategy, Marketing, New Media, Public Relations, Editing, Creative Writing, SEO, Media Relations, Online Marketing, Press Releases, Newsletters, Google Analytics, Copywriting, Event Planning, Brand Development, Copy Editing, Adobe Creative Suite, InDesign, Journalism, Mac
Education
Northeastern University 2011 — 2013
Master's degree, Digital Media Management
Sofia University St. Kliment Ohridski 2005 — 2009
B.A., Cultural Studies
Krasimira Kirova Krasimira Kirova's C3i Europe Experience December 2012 - July 2014
Job Sr. Clinical Project Coordinator at Quintiles
Industry Pharmaceuticals
Experience
Quintiles July 2014 - Present
C3i Europe December 2012 - July 2014
C3i Europe April 2012 - December 2012
C3i Europe May 2010 - April 2012
C3i Europe September 2009 - May 2010
Skills
EDC, GCP, CTMS, Microsoft Office, Troubleshooting, Software Documentation, Team Leadership, Customer Service, Quality Assurance, CRO, Training, Management
Education
Sofia University St. Kliment Ohridski
Bachelor's degree, German Studies, Bachelor
Quintiles July 2014 - Present
C3i Europe December 2012 - July 2014
C3i Europe April 2012 - December 2012
C3i Europe May 2010 - April 2012
C3i Europe September 2009 - May 2010
Skills
EDC, GCP, CTMS, Microsoft Office, Troubleshooting, Software Documentation, Team Leadership, Customer Service, Quality Assurance, CRO, Training, Management
Education
Sofia University St. Kliment Ohridski
Bachelor's degree, German Studies, Bachelor
Temenuga Lyubenova's C3i Europe Experience February 2009 - August 2011
Job Access Management Manager at PPD
Industry Outsourcing/Offshoring
Experience
PPD August 2012 - Present
PPD August 2011 - August 2012
C3i Europe February 2009 - August 2011
C3i Europe May 2008 - January 2009
C3i Europe February 2006 - April 2008
Skills
IT Service Management, Sla, Service Delivery, Incident Management, ITIL, Outsourcing, Call Centers, Business Analysis, Call Center, Service Desk, Management, Team Management, Active Directory, SharePoint, Service Management, Technical Support, Vendor Management, IT Management, Troubleshooting, Process Improvement, System Administration, Software Documentation, Team Leadership, IT Operations, Citrix, Change Management, IT Strategy, SLA, Help Desk Support, Business Process, Data Center
Education
The University of Sheffield 2012 — 2016
The University of Sheffield 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sofia University St. Kliment Ohridski 2002 — 2006
Bachelor's Degree, Bulgarian Language and Literature
PPD August 2012 - Present
PPD August 2011 - August 2012
C3i Europe February 2009 - August 2011
C3i Europe May 2008 - January 2009
C3i Europe February 2006 - April 2008
Skills
IT Service Management, Sla, Service Delivery, Incident Management, ITIL, Outsourcing, Call Centers, Business Analysis, Call Center, Service Desk, Management, Team Management, Active Directory, SharePoint, Service Management, Technical Support, Vendor Management, IT Management, Troubleshooting, Process Improvement, System Administration, Software Documentation, Team Leadership, IT Operations, Citrix, Change Management, IT Strategy, SLA, Help Desk Support, Business Process, Data Center
Education
The University of Sheffield 2012 — 2016
The University of Sheffield 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sofia University St. Kliment Ohridski 2002 — 2006
Bachelor's Degree, Bulgarian Language and Literature
Jana Vasileva Jana Vasileva's C3i Europe Experience September 2010 - December 2010
Job Data Entry Specialist i coBuilder Bulgaria
Industry Information Services
Experience
coBuilder International September 2013 - Present
ICB January 2013 - August 2013
Callpoint New Europe January 2012 - January 2013
C3i Europe September 2010 - December 2010
Skills
Foreign Languages, Translation, Customer Service, Customer Support, Data Entry, Online Research, Content Writing, Microsoft Office, Google Docs, Adobe Creative Suite, Image Manipulation, Image Editing, Digital Photography, Analog Photography, Teamwork, Intercultural..., Time Management
Education
Sofia University St. Kliment Ohridski 2008 — 2012
Bachelor's degree, Scandinavian Languages, Literatures, and Linguistics
Háskóli Íslands 2011 — 2011
Scandinavian Studies
coBuilder International September 2013 - Present
ICB January 2013 - August 2013
Callpoint New Europe January 2012 - January 2013
C3i Europe September 2010 - December 2010
Skills
Foreign Languages, Translation, Customer Service, Customer Support, Data Entry, Online Research, Content Writing, Microsoft Office, Google Docs, Adobe Creative Suite, Image Manipulation, Image Editing, Digital Photography, Analog Photography, Teamwork, Intercultural..., Time Management
Education
Sofia University St. Kliment Ohridski 2008 — 2012
Bachelor's degree, Scandinavian Languages, Literatures, and Linguistics
Háskóli Íslands 2011 — 2011
Scandinavian Studies
Vilizara Mileva's C3i Europe Experience July 2011 - Present
Job Assistant Operations Manager at C3i Europe
Industry Outsourcing/Offshoring
Experience
C3i Europe July 2011 - Present
C3i Europe EOOD December 2008 - July 2011
C3i Europe EOOD April 2008 - December 2008
C3i Europe EOOD July 2007 - April 2008
Skills
Sla, Call Center, Service Delivery, Siebel, Team Leadership, Troubleshooting, Customer Satisfaction, Team Management, Windows, Customer Service, Process Improvement, Quality Assurance, Microsoft Office, Business Analysis, Outsourcing, Change Management, Performance Management, Teamwork, Incident Management, Management, Recruiting, Call Centers, Training
Education
Sofia University St. Kliment Ohridski 2006 — 2010
Graduated, Psychology
C3i Europe July 2011 - Present
C3i Europe EOOD December 2008 - July 2011
C3i Europe EOOD April 2008 - December 2008
C3i Europe EOOD July 2007 - April 2008
Skills
Sla, Call Center, Service Delivery, Siebel, Team Leadership, Troubleshooting, Customer Satisfaction, Team Management, Windows, Customer Service, Process Improvement, Quality Assurance, Microsoft Office, Business Analysis, Outsourcing, Change Management, Performance Management, Teamwork, Incident Management, Management, Recruiting, Call Centers, Training
Education
Sofia University St. Kliment Ohridski 2006 — 2010
Graduated, Psychology
Pavel Georgiev's C3i Europe Experience May 2009 - Present
Job QA/Trainer at C3i Europe
Industry Information Technology and Services
Experience
C3i Europe May 2009 - Present
C3i Europe January 2008 - May 2009
C3i August 2007 - December 2007
BTC July 2006 - August 2007
Georgi Sava Rakovski High School #22 February 2005 - June 2006
Sofia Airport August 2004 - September 2004
Education
Sofia University St. Kliment Ohridski 2001 — 2005
Spanish Filology
C3i Europe May 2009 - Present
C3i Europe January 2008 - May 2009
C3i August 2007 - December 2007
BTC July 2006 - August 2007
Georgi Sava Rakovski High School #22 February 2005 - June 2006
Sofia Airport August 2004 - September 2004
Education
Sofia University St. Kliment Ohridski 2001 — 2005
Spanish Filology
Kaloyan Vachev's C3i Europe Experience March 2013 - July 2014
Job Working for more sustainable societies
Industry Renewables & Environment
Experience
Universiteit Utrecht September 2014 - February 2015
C3i Europe March 2013 - July 2014
Hotel del Coronado September 2010 - September 2012
Expressly Gourmet March 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Research, PowerPoint, Market Analysis, Sustainability, Sustainable Development, Sustainable Energy, Sustainable Business, Sustainable Tourism, Microsoft Word, Leadership, Social Media, Management, Public Speaking, English, Multicultural Education, Prioritize Workload, Time Management, Teamwork, Communication, Corporate Communications, Intercultural..., International..., Urban Redevelopment, Presentation Skills, Project Coordination
Education
Sofia University St. Kliment Ohridski 2014 — 2015
Master's degree, Sustainable Energy Strategies
Utrecht University 2014 — 2015
Exchange Program, Sustainability Studies
Southern States University 2010 — 2012
Associate’s Degree, Entrepreneurship/Entrepreneurial Studies
Sofia University St. Kliment Ohridski 2005 — 2010
Bachelor’s Degree, City/Urban, Community and Regional Planning
English Language School, Ruse
Universiteit Utrecht September 2014 - February 2015
C3i Europe March 2013 - July 2014
Hotel del Coronado September 2010 - September 2012
Expressly Gourmet March 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Research, PowerPoint, Market Analysis, Sustainability, Sustainable Development, Sustainable Energy, Sustainable Business, Sustainable Tourism, Microsoft Word, Leadership, Social Media, Management, Public Speaking, English, Multicultural Education, Prioritize Workload, Time Management, Teamwork, Communication, Corporate Communications, Intercultural..., International..., Urban Redevelopment, Presentation Skills, Project Coordination
Education
Sofia University St. Kliment Ohridski 2014 — 2015
Master's degree, Sustainable Energy Strategies
Utrecht University 2014 — 2015
Exchange Program, Sustainability Studies
Southern States University 2010 — 2012
Associate’s Degree, Entrepreneurship/Entrepreneurial Studies
Sofia University St. Kliment Ohridski 2005 — 2010
Bachelor’s Degree, City/Urban, Community and Regional Planning
English Language School, Ruse