C3i Company
Industry: Company
DescriptionHeadquarters: Horsham Township, Pennsylvania, United States Founded: 1980 Parent organizations: Merck & Co., HCL America, Inc.
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C3i Employees
Cornerstone OnDemand January 2015 - Present
Cornerstone OnDemand August 2011 - Present
Axeda Corporation April 2011 - July 2011
SumTotal Systems (via acquisition of Softscape) October 2009 - April 2011
Oracle March 2009 - October 2009
PureSafety August 2008 - March 2009
Learn.com (acquired by Taleo) May 2004 - August 2008
Centra Software (Acquired by SABA Software) March 2001 - April 2004
C3i May 1999 - February 2001
Resolution Partners, Inc. August 1997 - May 1999
Skills
Solution Selling, Consultative Selling, Sales Process, Enterprise Software, Learning Management, E-learning, SaaS, Salesforce.com, E-Learning, Selling, Direct Sales, Cloud Computing, CRM, Consulting, Lead Generation, Sales Operations, Sales, Management, Training, Talent Management, Cold Calling, Strategy, Start-ups, Business Development, Product Marketing, Sales Management, Strategic Partnerships, Team Leadership, Team Management, B2B, Strategic Planning, Mobile Devices, Marketing, Talent Acquisition, Professional Services, Networking, Leadership, Account Management, Recruiting, Performance Management, Team Building
Education
Saddleback College 1986 — 1992
Transfered to CSUF in 1990, Business Administration
California State University-Fullerton 1990 — 1991
No Degree, Business - Marketing
skyeblu construction August 2009 - Present
Bishop Construction Services, Inc. August 2010 - July 2011
Mulandwood Development July 2007 - August 2009
Woodward Enterprises July 2003 - August 2009
C3i January 2002 - June 2003
Hydrogen Media May 2001 - December 2001
C3i January 1999 - May 2001
Skills
Contract Negotiation, Contract Management, Construction, Contractors, Process Scheduler, Vendor Management, Project Management, Management, Green Building, Operations Management, Construction Management, Budgets, Training, Real Estate Development, Renovation, E-commerce, Value Engineering, CRM, Negotiation, Pre-construction, Analysis, Integration, Subcontracting, Proposal Writing, Residential Homes, Team Building, Investment Properties, New Business Development
Education
Florida Atlantic University 2011 — 2013
B.A., Business
Palm Beach Community College 2008 — 2009
A.A., General
University of South Florida 1987 — 1997
Business
The University of Glasgow 1992 — 1993
International Business
Palm Beach Gardens High School 1983 — 1987
General, General
C3i October 2012 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Access
Education
ITT Technical Institute-Dunmore 2010 — 2012
Associate's degree, SPECIALIZED INFORMATION COMPUTER NETWORK SYSTEMS
Valley National Bank September 2015 - Present
Bank of America Merrill Lynch March 2014 - September 2015
Lexicom Pharmaceuticals June 2013 - January 2014
Pharmanet/i3 May 2007 - May 2013
C3i February 2005 - May 2007
Skills
Software Documentation, SharePoint, Project Management, Visio, Windows Server, ITIL, Active Directory, Data Management, SAS, Lotus Notes, Oracle Clinical, System Administration, Citrix Metaframe, VMware
Education
Anthem Institute-Parsippany 2003 — 2005
Network and System Administration/Administrator
C3i April 2015 - Present
Various March 2014 - Present
United States Postal Service May 2013 - March 2014
Sarno & Son Tuxedos May 2011 - November 2012
AIM Contact Centers December 2008 - May 2009
Dick Milham Ford Toyota Scion January 2006 - April 2008
Century Press January 1999 - January 2005
Century Press September 1997 - January 1999
Sheraton Jetport June 1995 - September 1997
Century Press January 1991 - May 1995
Skills
Customer Service, Public Relations, Advertising, Trade Shows, Retail, Social Media, Marketing Communications, Marketing Strategy, Customer Retention, Team Building, Market Planning, Strategic Planning, Budgets, Sales, Marketing, Recruiting, Microsoft Office, Business Development, Event Planning, Project Management, Photoshop, Fundraising, Social Networking, Editing, Account Management, Outlook, Contract Negotiation, Training, Sales Management, Public Speaking, Management, Business Planning, Microsoft Word, Data Entry, Negotiation, PowerPoint, Press Releases, Social Media Marketing, Non-profits, Microsoft Excel, Time Management, Process Improvement, System Administration, Online Advertising, Event Management, Media Relations, Human Resources, Coaching, Research, Troubleshooting
Education
East Stroudsburg University of Pennsylvania 1987 — 1991
Bachelor of Science, Education
Dallas Sr. High 1984 — 1987
Diploma, High School
Nestlé Waters North America November 2014 - Present
Nestlé Nutrition October 2012 - November 2014
SHRM - Morris County, NJ Chapter November 2009 - November 2012
Nestlé Nutrition August 2011 - September 2012
C3i April 2010 - August 2011
Biomet July 2005 - April 2010
Skills
Employee Relations, Social Media, Talent Acquisition, Recruiting, Human Resources, Strategic HR, Social Networking, Technical Recruiting, Employee Engagement, HRIS, Full-Cycle Recruiting
Education
Rutgers, The State University of New Jersey-Newark 2008 — 2011
BS, Management in Global Operations
County College of Morris
Morristown High School
Morristown High School
Axis Group February 2012 - Present
ICC - INTERFACE COMPUTER COMMUNICATIONS May 2010 - November 2011
DISH NETWORK November 2006 - October 2009
APEX/UNISYS April 2005 - June 2006
KeySpan November 2004 - April 2005
C3i November 2003 - November 2004
C3i March 2003 - November 2003
Verizon Wireless September 1999 - January 2002
Verizon Wireless June 1997 - September 1999
Verizon Wireless January 1994 - June 1997
Skills
Crystal Reports, SQL, MS Office Suite, Minitab, Network Operations, Customer Experience, Process Improvement, Six Sigma, ITIL, Strategic Planning, Leadership Development, Entrepreneurship, Cross-functional Team..., Vendor Management, Business Intelligence, QlikView, Microsoft Servers, Networking, Security, Scripting
Education
DeVry University 2002 — 2006
Bachelor of Science, Network & Communications Management
DeVry Technical Institute
Electronics Technician Diploma
C3i April 2014 - Present
Turkey Hill Minit Markets April 2012 - Present
Skills
C, Microsoft Office, Windows, Linux, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Computer Hardware, Network Security, Data Entry, Troubleshooting, Access, Networking
Education
ITT Technical Institute-Dunmore 2011 — 2013
Associate of Specialized Technology Degree, Computer Networking Systems
Verizon Wireless May 2014 - January 2015
The Linde Group July 2013 - April 2014
RennerBrown August 2011 - April 2012
Merck July 2010 - June 2011
C3i August 2009 - March 2010
CommonHealth January 2002 - February 2007
John Lozauskas Consulting, LLC March 2001 - January 2002
Visalign June 1998 - January 2001
Geotek Communications December 1996 - October 1997
Samsung Electronics May 1991 - December 1996
Skills
Entrepreneurship, Networking, Active Directory, Technical Support, Windows 7, Microsoft Exchange, VPN, Business Development, Help Desk Support, Customer Service, Access, Windows, Microsoft Office, Outsourcing, VoIP, System Deployment, Project Management, Testing, Blackberry Enterprise..., Cloud Computing, Time Management, Microsoft Certified..., SharePoint, HP, Servers, XP, Public Speaking, Product Marketing, Linux, Problem Solving, System Administration, Troubleshooting, Unix, CSS, Vendor Management, Desktop Computers, Hardware, Software Installation, Laptops, Call Centers, VMware, Security, Operating Systems, Virtualization, Windows Server, Computer Hardware, Network Administration, Data Center, IT Management, Team Building
Education
University of Iowa 1987 — 1990
Bachelor's Degree, Political Science, 2.5
County College of Morris 1985 — 1986
AA, Associates
Jefferson Township High School 1980 — 1984
HS, College Prep
C3i January 2013 - Present
TDS Telecommunications Corp. October 2007 - January 2013
Alby Braves June 2001 - June 2002
Cincinnati Reds June 1997 - June 2001
Skills
XML, Android, JavaScript, Windows, Integration, Oracle, SharePoint, Linux, Unix, Web Services, Agile Methodologies, HTML, Web Applications, Shell Scripting, HTML 5, Java, Visual Studio, C#, Microsoft SQL Server, Visio, Operating Systems, Databases, Testing, Requirements Analysis, MySQL, SQL, Active Directory, Servers, Technical Support, Network Security
Education
East Carolina University 2005 — 2007
bachelor, Business
Florida Metropolitan University 2002 — 2004
Business Technology
Oldcastle January 2015 - Present
AVG Technologies March 2013 - October 2014
Alpine Access June 2010 - September 2012
C3i 2008 - 2010
Qasr Computing Solutions 2003 - 2008
Skills
Customer Service, Technical..., Windows OS; XP,7,8, Windows Server OS;..., Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Windows, Outlook, Client/Server Models, Active Directory, Oral and written..., Hardware Configurations, Team Collaboration, LAN/WAN & VPN/Remote..., Windows phone, Android,..., Cloud Applications, Virus Removal, Web Applications, Software Installation, PC building, Mac OS, Project Management, Troubleshooting, Management, Technical Support, Help Desk Support, Information Technology, Computer Repair, Software Documentation
Education
American University 2014 — 2016
Bachelor of Science (BS), Information Technology
Clinton College
AS Natural Sciences
Realogy March 2009 - Present
BD March 2007 - June 2008
Pfizer January 2005 - December 2006
C3i January 2003 - April 2003
ConSec Security 1994 - 1995
Skills
SDLC, SharePoint, Microsoft SQL Server, Business Analysis, Disaster Recovery, Business Intelligence, Vendor Management, Requirements Analysis, Visio, Citrix, VMware, SQL, ITIL, Data Warehousing, Oracle
Education
Montclair State University 2007 — 2017
BA English, Creatife Writing, Journalism Minor, Senior
Montclair State University 2007 — 2016
Bachelor of Science (BS), English Language and Literature, General
Frontier Technical Inc 2003 — 2003
IT Support Certification
Microtech Training Inc. 1999 — 1999
Support Specialist
Essex County College 1991 — 1993
Associate of Arts (A.A.), Drama and Dramatics/Theatre Arts, General
Seton Hall University 1989 — 1991
n/a, Biology
Hudson Group January 2006 - Present
Party City 2002 - 2006
C3i January 1997 - January 2000
AIG January 1997 - January 2000
Apprise Corporation January 1995 - January 1997
Skills
RMAN, Double Take Replication, Autosys, Crystal Reports, Oracle SQL, MSSQL, AIX, Microsoft SQL Server, Oracle, Disaster Recovery, Databases, Solaris, Servers, Performance Tuning, Troubleshooting, Database Administration, Data Migration, Unix, Database Design
Education
County College of Morris
Associate of Applied Science, Computer Science
Adelphi University July 2004 - Present
Adelphi University 2004 - Present
Adelphi University 2004 - Present
Netsmart Technologies April 2002 - June 2004
C3i December 2001 - April 2002
JPMorgan Chase September 1996 - March 2001
1800flowers.com January 1993 - September 1997
Skills
Public Speaking, Software Documentation, Social Networking, PowerPoint, Supervisory Skills, Teach EMR, EHR and,..., Mentor student worker..., BOMGAR Remote Session..., Google Apps, MS Office 2010 and 2013, Windows 7, Support Mobile Devices:..., Apple iOS Configurator, Create technical..., Basic Technology..., Best Practices of..., Vehicular Mobile..., Microsoft Word, Leadership, Time Management, Training, Outlook, Microsoft Excel, Troubleshooting, Editing, Access, Fundraising, Software Installation, XP, Community Outreach, Leadership Development, Networking, Windows, Adobe Acrobat, Team Leadership, Analysis, Management, Nonprofits, Program Management, Facebook, Customer Service, Data Analysis, Dreamweaver, Higher Education, OS X, Research, Staff Development, Policy, Social Media, Program Development
Education
Adelphi University 2012 — 2015
Master of Science (M.S.), Healthcare Informatics
Adelphi University 2007 — 2012
Bachelor of Science (B.S.), Business
Net2Source/Celgene February 2015 - Present
C3i August 2011 - Present
Creative Realities, LLC 2011 - Present
Cegedim Dendrite 2003 - 2007
Skills
Troubleshooting, Technical Support, Help Desk Support, Windows 7, Software Documentation, Active Directory, Networking, Windows, Computer Hardware, Customer Service, Laptops, Windows XP, DNS, Microsoft Office, DHCP, Software Installation, BMC Remedy, Call Centers, Management, Outlook, Blackberry, Project Management, Operating Systems, Leadership, XP, Hardware, TCP/IP, Microsoft Excel, iPhone, Avaya, Quality Assurance, Mobile Devices, OS X, Team Building, Microsoft Word, PowerPoint, Strategic Planning, Android, Blackberry Enterprise..., Airwatch, Good for Enterprise, A++, Network Administration, Wireless Networking, ServiceNow
Education
Colorado Technical University 2011 — 2013
Masters in IT database management, 3.81
Colorado Technical University 2008 — 2010
Bachelor's degree, IT Administration, 3.78
Essex County College 2001 — 2004
Information Technology
University of South Florida December 2014 - Present
C3i October 2010 - September 2014
C3i September 2010 - April 2013
Skills
Active Directory, CCNA, Network Administration, Windows 7, Windows XP, A+, Troubleshooting, Help Desk Support, XP, Customer Support, Technical Support, VPN, Cisco IOS, Microsoft Exchange, Hardware, DHCP, Vendor Management, Unix, Linux, Data Center, Virtualization, SMTP, Postfix, Red Hat Linux, Ubuntu, Website Administration, CompTIA A+
Education
City University of New York-Baruch College 2001 — 2007
BA, Graphic Communications
Chalfont Yoga and Meditation Center June 2014 - Present
Quantum Learning April 2013 - Present
Rising Grace Yoga August 2007 - June 2014
Krames StayWell June 2011 - March 2013
Adobe Systems April 2010 - May 2011
Erica Andersen Consulting January 2008 - April 2010
Pocono Mountain School District 2008 - 2010
Active Strategy 2006 - 2008
C3i 2004 - 2005
Active Strategy 2001 - 2004
Skills
Salesforce.com, Project Management, Customer Service, Entrepreneurship, Business Strategy, Siebel, Personnel Management, SAP, Oracle, Captivate, Instructional Design, Instructor-led Training, E-Learning, Blended Learning, Leadership, Training, CRM, Content Development, Management, Program Management, Strategy
Education
Master Yoga 2004 — 2011
Certification
East Stroudsburg University of Pennsylvania 1987 — 1991
BS
Luxottica January 2012 - Present
Luxottica 2002 - January 2012
C3i 2002 - 2002
Spring Footwear 1999 - 2002
Skills
Logistics, Transportation, Distribution, SAP, Forecasting, Team Building, Budgeting, Contract Negotiation, Warehousing, ERP, Microsoft Office, Customer Service, Scheduling, Data Analysis, Word, Operations Management, Process Improvement, Spanish, Team Leadership, Business Analysis, Problem Solving, Business Process, Cross-functional Team..., Analysis, Warehouse Management, Strategic Planning, Business Planning, Microsoft Excel, Wholesale, Distribution Center..., Business Process..., SAP R/3, PowerPoint, Luxury Goods, Logistics Management, Supply Chain, Negotiation, Budgets, Retail, Inventory Control, Supply Chain Management
Education
Briarcliffe College 2005 — 2006
Business Administration (Completed 33% of B.S.)
CUNY New York City College of Technology 1997 — 1999
Associate of Science (A.S.), Computer Information Systems
Quintiles December 2014 - Present
C3i June 2012 - December 2014
Novartis Pharmaceuticals 1998 - June 2012
Sandoz 1995 - 1998
Sandoz 1990 - 1995
Sandoz 1988 - 1990
Sandoz 1986 - 1988
Winthrop Laboratories, Division of Sterling Drug 1985 - 1986
Winthrop Laboratories, Division of Sterling Drug 1982 - 1985
Winthrop Laboratories, Division of Sterling Drug 1977 - 1982
Skills
Large Scale Deployments, Multi-format Learning..., Results Driven, Pharmaceuticals, Sales Force..., Motivating Team Leader, Technology Savvy, Business Partnering, Innovative and Creative, Excellent Communications, Superior Customer..., Vendor Relationship..., Project Management, Problem Solving, Digital Selling Skills, Pharmaceutical Industry, Sales Effectiveness, Result Oriented, Sales Operations, Management, Sales Management, Sales
Education
Ramapo College of New Jersey 1973 — 1977
Bachelor of Science, Biology
County College of Morris 1978 — 1978
Marketing
NYU 1987 — 1987
Business Planning with Microcomputers
Dale Carnegie Institute 1982 — 1983
Universal Technical Resource Services, Inc. January 2014 - Present
Universal Technical Resource Services, Inc. October 2010 - January 2014
Universal Technical Resource Services, Inc. February 2008 - October 2010
C3i February 2007 - February 2008
The Home Depot December 2006 - February 2007
Softsprings Water Conditioning Inc. 2002 - November 2006
Skills
Active DoD Secret..., Microsoft Certified..., CompTIA Security+, CompTIA A+, Windows NT, Windows Vista, Windows 7, Microsoft Office, Cisco VPN, Lotus Notes, Dameware, Blackberry OS, Active Directory..., Windows Registry, SCAP, eEye Retina, Nessus, Wireless, Help Desk Support, Laptops, Hardware, Information Technology, Troubleshooting, Access, VPN, Training, Networking, Information Assurance, Security, Windows
Education
County College of Morris
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities
The Chubb Institute 2002 — 2002
Diploma, Computer Technology/Computer Systems Technology
Boehringer Ingelheim October 2014 - Present
C3i January 2011 - October 2014
Cryos International - New York 2008 - 2009
Information Management Network 2007 - 2007
IBM 2006 - 2007
Skills
Project Management, Clinical Research, Clinical Trials, CRO, CTMS, EDC, GCP, Management, Pharmaceutical Industry, Cardiology, Sales
Education
UC Berkeley 2013 — 2014
Clinical Research Conduct and Management
Copenhagen Business School 2004 — 2007
BSc, Business Administration & Service Management
Worldox December 2013 - Present
Cellebrite July 2011 - December 2013
C3i March 2010 - March 2011
Skills
Worldox Admin, Technical Support, Hardware, Mobile Devices, Security, Computer Forensics, Forensic Analysis, Computer Hardware..., Computer Hardware..., Networking, Investigation, Private Investigations, Computer Security, Customer Service, Microsoft Office, Telecommunications, Account Management, Business Development, Solution Selling, Analysis, Information Security, Digital Forensics, Computer Hardware, Wireless Networking, Operating Systems, Network Administration, Network Security, Information Security..., Integration, Data Recovery, Virtualization, Databases, Document Management, Windows 7, Cellular Communications, Sales, Retail Sales, Solution Implementation, Software Installation, Cellular Sales, Worldox Integration, Windows Server, Troubleshooting, Software Documentation, Enterprise Software, Cloud Computing, SaaS
Education
Anthem Institute-Parsippany 2008 — 2009
Network and System Administration/Administrator, Network and System Administration/Administrator
HighPoint Solutions March 2015 - Present
C3i August 2011 - February 2015
Independent Consultant July 2002 - July 2011
Siebel Systems, Inc. November 1997 - July 2002
Skills
Siebel, CRM, WebEx, Instructor-led Training, Business Analysis, Salesforce.com, E-Learning, Business Process, SDLC, Training, Business Intelligence, Requirements Analysis, Project Management, Call Center, Integration, Requirements Gathering, SaaS, SAP, Software Project..., Sales Operations, Cloud Computing, Hands-on Training, Training Delivery, Leadership, Team Building, Needs Analysis, Call Centers, Instructional Design, Aprimo, Marketing Resource..., Software Documentation, SharePoint, Visio, Technical Training, Vendor Management, Blended Learning, Learning Management, Program Management, Management, Consulting, Change Management, Process Improvement, Cross-functional Team..., Business Process...
Education
Bowling Green State University 1991 — 1995
Bachelor of Science (B.S.), Education
C3i April 2014 - Present
Geisinger Health System February 2009 - April 2014
Education
ITT Technical Institute-Dunmore 2012 — 2014
Associate's degree, Computer Systems Networking and Telecommunications
Nice Pak Products July 2014 - Present
Ajilon Staffing October 2013 - June 2014
C3i April 2008 - July 2012
Novel Ingredient Services June 2007 - March 2008
C3i May 2002 - June 2007
Metrocall Inc. May 1998 - March 2002
Triarco/LSI November 1997 - February 1998
Movado Group, Inc May 1994 - November 1997
Skills
Logistics, Inventory Control, Inventory Management, Shipping, Process Improvement, Operations Management, Customer Satisfaction, Management, Microsoft Word, Customer Service, Team Building, Vendor Management, Troubleshooting, Leadership, Laptops, CRM, Training, Cross-functional Team..., Human Resources, Team Management, Receiving
Education
Bergen Community College
Associate's degree, General Studies
Dover Business College
Certificate, Computer Programming
C3i November 2012 - Present
C3i September 2010 - November 2012
Newark Liberty International Airport August 2008 - September 2010
CATHOLIC CHARITIES DIOCESE OF METUCHEN September 2009 - December 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, VPN, LAN-WAN, TCP/IP protocols, Active Directory, Microsoft Exchange, Dreamweaver, Numara Track-It, Horizon, Service-Now, Lotus Notes, Altiris Deployment..., Windows XP Pro, Windows Vista, Windows 7, Bilingual-English/Spanis..., Windows XP, Technical Support, Management, Software Installation, Help Desk Support
Education
Berkeley College 2007 — 2010
Associate's degree, Information Technology
C3i March 2015 - Present
goldsteins deli July 2013 - Present
mcdonalds December 2012 - February 2013
dushore market August 2012 - January 2013
Skills
cashier, cleaning, cook, prep cook, dishwasher, human resource filing, data entry, stocking shelves, Job Scanning, Microsoft Office, microsoft word, PowerPoint, Microsoft Excel, sales rep, Customer Service, warehouse pick and pack, Inbound Marketing, Outbound Marketing, Demolition
Education
DeVry University 2015 — 2019
Bachelor's Degree, Computer Systems Networking and Telecommunications
itt technical institute dunmore pa 2013 — 2015
Associate's degree, Computer networking systems, 3.75 G.P.A.
Luzerne County Community College 2013 — 2013
G.E.D., High School/Secondary Diplomas and Certificates
Costco Wholesale June 2006 - Present
C3i May 2014 - August 2014
SNI Companies September 2013 - December 2013
Ricoh Americas Corporation December 2009 - September 2012
Rutgers University June 2004 - October 2005
Skills
C++, Java, HTML, C, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98, Windows 95, Word, Excel, Powerpoint, Visual Basic, Micro-IDE, Dreamweaver, Soldering, MultiSim, Function Generator, Xilinx, Microcontrollers, XP, Windows, PowerPoint, Multisim, Microsoft Excel, Microsoft Windows 98, Hardware, Troubleshooting, OS X, Computer Hardware, Help Desk Support, Customer Satisfaction, Microsoft Office, Technical Support, Software Installation, Customer Service, System Administration, Teamwork, Printers, Outlook, Active Directory, Laptops, Electronics, Team Leadership, Inventory Management, Routers, Critical Thinking, Team-oriented, Management
Education
DeVry University 2006 — 2009
Bachelor of Science, Electronics Engineering Technology
NET-A-PORTER GROUP LTD July 2012 - Present
C3i January 2012 - June 2012
C3i March 2005 - January 2012
C3i-Inc March 2002 - March 2005
C3i-Inc March 2001 - March 2002
C3i-Inc March 1999 - March 2001
Skills
Access, Lotus Notes, Competitive Analysis, Process Improvement, Microsoft Excel, MS Office Suite, Six Sigma, Siebel, Distribution, Mathematics, Minitab, Lean Thinking, Data Analysis, Business Analysis, Operations Management, Inventory Control, Inventory Accuracy, Organizational..., Inventory Management, Retail, Training, Microsoft Office, ITIL, Management, Budgets, Call Centers, Vendor Management, Cross-functional Team..., Project Management, Software Documentation, CRM, Windows 7, Business Process, Leadership, Customer Service, Databases, Business Process..., Analysis, Team Leadership, Business Intelligence, Strategy, Problem Solving, Team Building, Quality Assurance
Education
Louis D Brandeis HS 1989 — 1993
City University of New York City College
Bachelor of Arts, Applied Mathematics; Finance
Frank Zotynia & Son, Inc July 2011 - Present
C3i November 2009 - July 2011
Skills
Project Coordination, Operations Management, Process Improvement, Sla, Project Planning, Lotus Notes, Team Leadership, Project Management, Troubleshooting, Customer Satisfaction, Technical Support, Vendor Management, Software Installation, ITIL, IT Service Management, Software Documentation, Service Delivery
Education
County College of Morris 2012 — 2014
Computer Science, Computer Science
County College of Morris
Guardian Life June 2015 - Present
C3i September 2013 - February 2015
National Board of Medical Examiners December 2012 - September 2013
Crayola November 2010 - November 2011
Crayola December 2008 - November 2010
Crayola August 2006 - December 2008
Guardian Life Insurance February 1994 - August 2006
Skills
Process Improvement, Team Leadership, Customer Relations, Problem Solving, Microsoft Office, Team Building, Budgeting, Change Management, Windows, Business Analysis, Troubleshooting, Coaching, Disaster Recovery, SAP, Windows 7, Help Desk Support, Lotus Notes, Blackberry Enterprise..., System Administration, Visio, Software Documentation, SharePoint, Training, Active Directory, Software Installation, Access, Data Center, Management, Technical Support, System Deployment, Project Management, Cross-functional Team..., Leadership
Education
DeSales University 2012 — 2015
Management of Information Technology
Northampton Community College 1999 — 2001
IS releated
Allentown Business school 1997 — 1998
IS Related
Ditech (formerly Green Tree) February 2012 - Present
C3i November 2010 - September 2011
The Walking Company September 2009 - August 2010
Primo Hoagies July 2009 - September 2009
Merlin Industries July 2007 - November 2007
Sunglass Hut September 2003 - October 2004
Skills
Microsoft Office, Microsoft Excel, MS Project, PowerPoint, AutoCAD, Illustrator, Budgets, Adobe Illustrator, Lotus Notes, Management, Human Resources, Operations Management, Team Leadership, Vendor Management, Card Access, Accounts Payable
Education
Arizona State University 2005 — 2007
Design Studies, Design Management
Mercer County Community College 2002 — 2005
Architecture, Architecture
AIG September 2010 - Present
ANG Limo Service Verona NJ May 2013 - January 2015
LifeStar EMS June 2009 - January 2014
TEKsystems February 2008 - September 2010
C3i January 2005 - December 2008
RCM Technologies September 2005 - December 2005
Education
Essex County College 2012 — 2016
Associate's Degree, Business Administration and Management, General
County College of Morris 2006 — 2006
Vocational, Certification Courses
WOFAS 2005 — 2005
Vocational, EMT-B Certification
inVentiv Health July 2014 - Present
SCS Consulting Services, Inc. March 2000 - Present
Ally Solutions Group September 2012 - April 2014
C3i December 2011 - May 2012
Accenture July 2011 - December 2011
TrainingFolks June 2011 - July 2011
Global Customer Solutions January 2010 - February 2011
sanofi-aventis March 2000 - February 2011
LPW Consulting January 2000 - February 2010
Solvay Pharmaceuticals 2005 - 2009
Skills
SOFTWARE, Access, WebEx, Cognos, IBM iSeries, Windows NT, JCL, CICS, TSO, Impromptu, VTAM, Netview, IBM Products, Software, Training Delivery, Instructor-led Training, Hands-on Training, Software Documentation, Technical Training, Training, CRM, Change Management, Instructional Design, E-Learning, Leadership Development, Learning Management, Captivate, Executive Coaching, Blended Learning, Workshop Facilitation, Needs Analysis, Consulting, Management, Employee Training, Interviews, Organizational..., Organizational..., Soft Skills, Management Development, Performance Consulting, Career Development, Learning Management...
Education
Grand Canyon University 2014 — 2016
Master's Degree, Master of Secondary Education, focusing on Technology
Bloomfield College 1996 — 1997
Human Resource Management Courses
The Cittone Institute 1995 — 1996
Information Systems Programing Certificate, Information Systems Programming, 3.99
Wilmington College 1977 — 1981
Bachelor of Arts, Economics Management
C3i Inc June 2014 - Present
C3i April 2014 - June 2014
C3i August 2012 - April 2014
C3i January 2008 - August 2012
C3i May 2007 - January 2008
Meadow Run Builders April 2006 - March 2007
Skills
Quality Assurance, Troubleshooting, Customer Service, Management, CRM, Technical Support, Help Desk Support, Call Center, Salesforce.com, Siebel, Call Centers, Customer Satisfaction, Coaching, Training, SaaS, Process Improvement, Technical Training, Business Analysis
Education
Capella University
Business Management
C3i October 2013 - Present
C3i March 2012 - October 2013
Salisbury Management, Inc. May 2009 - March 2012
Fabri-Kal July 2007 - May 2009
Skills
Benefits Administration, Benefits Design, Federal Employment Law, HRIS Database Management, Recruiting, Onboarding, Employee Relations, FMLA, COBRA, OSHA, Workers' Compensation..., Employee Benefits, Personnel Management, Applicant Tracking..., Talent Acquisition, College Recruiting, Employee Engagement, Talent Management, Screening, Internet Recruiting
Education
Bloomsburg University of Pennsylvania 2002 — 2007
Bachelor of Science, Business Administration/HR Management
Univision Communications Inc. April 2014 - Present
Univision Communications November 2004 - April 2014
C3i April 2002 - October 2004
Colgate University 1999 - 2002
Skills
Active Directory, Windows 7, Networking, Technical Support, Microsoft Office, Blackberry, Troubleshooting, Blackberry Enterprise..., Servers, iPhone, VPN, OS X, Printers, Databases, IT Management, Norton Ghost, SharePoint, Hardware Support, Wireless Networking, Microsoft Certified..., Windows Server 2012, Windows 8, Mac OS X Mountain Lion, Mac OS X Mavericks, Apple Certified Snow..., MCP Windows Server 2003, Enterprise Vault, System Migration, ActiveSync, Network Hardware, Server Hardware, Printer Support, VMware Fusion, Apple iOS Support, Blackberry Hardware..., iManage, Mac OS X Lion, Hardware, Microsoft Exchange, Network Administration, Social Media, Windows Server, Software Documentation
Education
Colgate University 1997 — 2001
Bachelor of Arts (B.A.), Liberal Arts - Philosophy
Colgate University
C3i September 2014 - Present
Almamista Ltd March 2008 - Present
C3i January 2013 - August 2014
C3i August 2011 - December 2012
Novo Nordisk A/S 2012 - 2012
Sutherland Global Services October 2008 - August 2011
Sutherland Global Services March 2009 - May 2010
Sutherland Global Services November 2008 - March 2009
Call Point New Europe October 2008 - November 2008
Skills
Troubleshooting, Technical Support, Help Desk Support, Call Center, Sla, CSAT, KO, FAQ, VR, Time Management, BPO, Team Management, Customer Satisfaction, Service Delivery, Quality Assurance, Multi Tasking, Project Management, Citrix, Training, Outsourcing, Process Improvement, Call Centers, Windows 7, Change Management, Performance Management, Teamwork, Customer Service, Leadership, Operations Management, Spanish-English, Operating Systems, Recruiting, Customer Experience, Software Documentation, Customer Support, CRM, Workforce Management, SLA
Education
Meditzinski Universitet - Plovdiv 2010 — 2012
Master, Health management
Universitet za nacionalno i svetovno stopanstvo 2008 — 2009
Master, Business Administration
Universitet za nacionalno i svetovno stopanstvo 2004 — 2008
bachelor, Business Administration
ivan vazov
Oracle August 2009 - Present
Pactera US January 2008 - August 2009
Oracle 2004 - 2008
Symbol 2002 - 2004
C3i 2000 - 2002
Innovative Mailing & Shipping Systems 1998 - 2000
Skills
Professional Services, CRM, Project Management, Siebel, SaaS, Salesforce.com, Cloud Computing, Enterprise Software, Business Intelligence, Solution Architecture, EAI, Analytics, OBIEE, Integration, Solution Selling, Territory Management, Pre-sales, Business Analysis, IT Strategy, Project Portfolio..., Oracle Engineered..., SOA, Program Management, Strategic Planning, Value Selling, Oracle, Data Migration, Exadata, Exalogic, ERP Oracle, Hyperion HFM, PeopleSoft, Management, Strategy, Sales Process, Leadership, Account Management, Business Process, Project Delivery, Managed Services, Governance, ERP, PaaS, Sales Enablement, Consulting
Education
New England College 1990 — 1994
BA, Communications
Briarcliffe College 1996 — 1998
IT Programming
Division Ave HS 1987 — 1990
Innovative Control Systems, Inc January 2015 - Present
GigaTeck October 2010 - Present
Hewlett-Packard November 2012 - January 2015
C3i August 2012 - November 2012
OfficeMax January 2012 - August 2012
Staples May 2008 - October 2010
Old Navy February 2006 - February 2010
Skills
Pre-sales Technical..., Graphics Development, Databases, Computer Repair, Printers, Computer Hardware, Active Directory, Troubleshooting, Computer Maintenance, Windows 7, Windows Vista, XP, Help Desk Support, Software Installation, Laptops, Technical Support, Customer Service, Norton Ghost, Remote Desktop, Hardware Support, Microsoft Operating..., Hardware Installation, Computer Graphics, Hardware, Operating Systems, Pre-sales, Windows Server, Windows XP
Education
ITT Technical Institute-Dunmore 2010 — 2012
Associate of Science (A.S.), Computer Science
McKesson August 2014 - Present
Activu February 2013 - August 2014
Geneva Consulting Group October 2012 - February 2013
C3i October 2012 - February 2013
Securitas Security Services USA, Inc. February 2011 - August 2012
Staffing Alternatives November 2011 - July 2012
RISK Protective Services November 2008 - July 2010
TAC World Wide October 2004 - October 2004
Skills
Computer Hardware, Computer Security, Computer Repair, Forklift Operator, Social Skills, Computer Software, Communication, Databases, Web Pages, Windows 7, Software Installation, Software
Education
DeVry University 2003 — 2009
Bachelor of Science, Computer Information Systems Computer Forensics; Computer Information System; Computer Forensics, 3.3
C3i January 2012 - Present
C3i inc January 2008 - March 2010
C3i inc September 2006 - January 2008
Keystone Nazareth Bank and Trust March 2005 - September 2006
UBS Financial Services Inc January 1999 - January 2005
United Stated Navy January 1995 - January 1998
Skills
PMP, Enterprise Architecture, Project Management, Change Management, Team Building, Call Center, Call Centers, Data Center, Vendor Management, CRM, Management, Leadership, Integration, Training, Team Management, Process Improvement, Service Delivery, Disaster Recovery, Program Management, IT Management, Business Analysis, Business Intelligence, Team Leadership, Troubleshooting, Cross-functional Team..., Time Management, ITIL, Servers, IT Strategy, Quality Assurance, Operations Management, Customer Service, Professional Services, IT Service Management, IT Operations, Customer Satisfaction, Networking, Outsourcing, Business Process, Inventory Management, Business Process...
Education
Berklee College of Music 2001 — 2003
Music
Chubb Institute 1998 — 1999
IT
Sanmina May 2012 - Present
Motorola Solutions October 2007 - May 2012
Motorola May 2005 - October 2007
Symbol Technologies October 2004 - May 2005
C3i February 2003 - October 2004
C3i June 2002 - February 2003
ClearCross 1999 - 2002
Skills
Strategy, Business Intelligence, Wireless, Vendor Management, Leadership, Product Management, Mobile Devices, Program Management, Cross-functional Team..., CRM, Telecommunications, Technical Support, Integration, Mobile Technology, Six Sigma, Process Improvement, PMP, Service Delivery, Outsourcing, Go-to-market Strategy, Project Management
Education
Bryant & Stratton College 1995 — 1997
Associates, Finance, Business Management
Johnstown High School 1989 — 1992
State University of New York Empire State College
Intralinks, Inc. August 2008 - Present
JMD Solutions January 1992 - Present
IntraLinks, Inc March 2008 - August 2008
Sereniti November 2004 - January 2007
C3i February 2003 - November 2004
C3i January 2002 - February 2003
Scholastic Publishing December 2000 - January 2002
Dendrite International September 1999 - December 2000
Skills
Account Management, Analytics, Budgets, Business Analysis, Business Development, Business Intelligence, CRM, Call Centers, Change Management, Cloud Computing, Coaching, Cross-functional Team..., Enterprise Software, IT Management, IT Strategy, ITIL, Information Technology, Integration, Leadership, Management, Operations Management, Outsourcing, Professional Services, Program Management, Project Management, Project Portfolio..., Quality Assurance, SDLC, SaaS, Salesforce.com, Servers, Strategic Planning, Strategy, Troubleshooting, Vendor Management, Windows
Education
Seton Hall University 1997 — 1999
BS, MIS
County College of Morris 1996 — 1998
AAS, CIS
EmblemHealth May 2014 - Present
Barnes & Noble College Booksellers February 2009 - April 2014
E2 Consulting Group November 2005 - May 2008
PR Newswire 1999 - 2003
C3i 1998 - 1999
Skills
WebSphere Portal, MS Project, Project Management, Business Analysis, Program Management, Vendor Management, Change Management, Team Leadership, Data Analysis, Project Planning, Business Strategy, Process Improvement, Strategic Planning, PowerPoint, Social Media, SDLC, Cross-functional Team..., Customer Service, Retail
Education
City University of New York City College
Bachelor Of Science, Business Management and Economics
United States Merchant Marine Academy
Naval Architecture and Marine Engineering
C3i December 2013 - September 2015
C3i February 2012 - November 2013
Step by Step Inc. November 2006 - January 2012
Outsourcing USA August 2009 - August 2010
Skills
Windows, OS X, Salesforce.com, Photoshop, Microsoft Office, Digital Photography, Graphic Design, Siebel, iOS, Adobe Creative Suite, Service-Now, Active Directory, Customer Service, Photography, Digital Media, Animation, Operations Management, Client Relations, Employee Training, iRep, Veeva, Veeva CRM, KCS, Oracle, Mental Health Counseling, KMS, Knowledge Management, Knowledge Base
Education
Art Institute of Philadelphia 2003 — 2006
Bachelor of Science (BS), Media Arts and Animation
C3i February 2014 - Present
Byrne, Neyhart & Higgins July 2011 - March 2013
Skills
Windows 7, Linux, Linux System..., Microsoft Office, Windows, Outlook, Microsoft Word, PowerPoint, Access, Microsoft Excel, Research, Typing, Servers, Protocol, Teamwork, Databases, Customer Service
Education
ITT Technical Institute-Dunmore 2012 — 2014
Computer Networking Systems, Information Technology
McCann School of Business and Technology 2007 — 2010
Associate's degree, Paralegal
IRS - CI Division February 2013 - Present
AllStaff Technical Solutions April 2011 - November 2012
ADP October 2000 - February 2010
Marine Corps Reserves October 1999 - October 2007
C3i April 1999 - October 2000
Skills
Security Clearance, Technical Support, Troubleshooting, System Administration, Program Management, Active Directory, Visio, Windows 7, SharePoint, Software Documentation, Windows Server, XP, Computer Hardware, Blackberry Enterprise..., Servers
Education
American Sentinel University, Denver 2009 — 2015
Masters (In Pursuit), MIS
Avtech Institute of Technology 2010 — 2010
DeVry University 2001 — 2008
Bachelors, Network & Communications Management
Swift Transportation April 2014 - Present
Lord & Taylor August 2011 - Present
C3i December 2009 - August 2011
ITT Technical Institute March 2007 - July 2010
Freelance Work June 2001 - June 2010
McCann School of Business and Technology January 2006 - June 2007
PenTeleData June 2001 - August 2003
Sales Plus June 2000 - June 2001
Instrument Specialties January 1999 - June 2000
Skills
Training Delivery, Training Development, Virtual Training Design..., Call Center Launch, Writting, Programming, Call Center, Employee Training, Training, HTML, PHP, JavaScript, Management, Linux, Call Centers, Access, Servers, Coaching, XP, System Administration, Network Administration, Databases, Technical Support, Quality Assurance, Troubleshooting, Networking, Software Documentation, Program Management, Visio, Customer Service, Vendor Management, Team Leadership, Windows XP
Education
East Stroudsburg University of Pennsylvania 1997 — 2005
BS, Computer Sciences
Hernando County School District January 2014 - Present
University of South Florida August 2012 - January 2014
Penn State Wilkes-Barre May 2008 - March 2010
C3i January 2008 - May 2008
Eckerd Corporation February 1999 - November 2006
Skills
Operating Systems, Hardware, Visio, Laptops, Software, Norton Ghost, Windows NT, Mac, TSM, GoToAssist, RedDot, Wireless Networking, Active Directory, XP, Microsoft Exchange, Windows Server, Windows 7, Network Security, Windows Vista, Computer Hardware, Disaster Recovery, Technical Support, Network Administration, Help Desk Support, System Administration, Software Installation, Security, Information Technology, Leadership, Management, Computer Repair, Servers, Networking, Server Administration, Antivirus, Computer Security, Firewalls, TCP/IP, Higher Education, Computer Maintenance, Customer Service, Windows, Databases, Public Speaking, A Certified, Hardware Support, IT Operations, Network Design, Microsoft Office, Training
Education
Wilmington University 2013 — 2015
MSM, Organizational Leadership
Wilmington University 2011 — 2012
Master of Business Administration (MBA), Management Information Systems
Wilmington University 2009 — 2011
Master, Information Systems Technologies-Information Assurance
Penn State University 2006 — 2007
Bachelor, Business, IT
Bucks County Community College 1998 — 2002
Associate's, PC End User Support
NICE Systems August 2015 - Present
NICE Systems June 2013 - Present
C3i-inc July 2010 - June 2013
Eisai Pharmaceuticals July 2010 - June 2013
C3i April 2008 - July 2010
Skills
Active Directory, Windows Server 2003, Lotus Notes, Windows, Operating Systems, Customer Relations, Microsoft Office, Outlook, Vendor Relations, Customer Service, Team Building, Problem Solving, Excel, Inventory Management, Troubleshooting, Word, Laptops, Desktop Support, XP, Printers, Windows 7, Computer Hardware, Software Installation, Hardware Support, Workstations, Windows XP Professional, Servers, VPN, Internet Explorer, VMware, Windows7 Desktop..., Windows Server, Software Solutions, ICT, Problem Analysis, Technical Support, Virtualization, Help Desk Support, Norton Ghost, Citrix, Microsoft Excel, Dell Computers, Blackberry Enterprise..., System Deployment, Hardware, Group Policy, Windows Vista, Windows XP Pro, System Administration, Microsoft Exchange
Education
Cepi Base - Barcelona Spain 2005 — 2007
Network Support
Universidad Antonio Nariño 1995 — 1999
Electronic Engineer
CompuCom March 2011 - Present
Go2IT Group 2011 - May 2013
PROMOTECH - an inVentiv health company January 2008 - November 2010
CompuCom @ Pfizer October 2005 - February 2008
Pfizer October 2005 - February 2008
CompuCom December 2004 - October 2005
C3i 2002 - 2003
CSSC 1999 - 2001
Skills
Team Leadership, Pharmaceutical Industry, Account Management, CRM, Project Management, Business Analysis, Process Improvement, Software Documentation, Management, Sales Operations
Education
Centenary College 2006 — 2007
Morris Knolls
Retarus Inc. July 2015 - Present
EVO PC February 2010 - Present
C3i April 2014 - July 2015
c3i @ sanofi-aventis June 2012 - April 2014
Work Market July 2011 - June 2012
Hospitality Business September 2005 - June 2012
Your Computer Fixer LLC March 2011 - March 2012
Skills
Computer Hardware, Windows, Outlook, Active Directory, Troubleshooting, Technical Support, Training, Networking, Windows 7, BMC Remedy, Help Desk Support
Education
Cleveland Institute of Electronics 2008 — 2012
Bachelor's degree, Computer Information Systems with Network Security
Technical University of Gabrovo 2002 — 2005
Associate's degree, Textile Techniques and technology
Medidata Solutions August 2015 - Present
C3i January 2004 - August 2015
Aventis Pharmaceuticals January 2003 - January 2004
Schering-Plough September 1998 - January 2003
American Technology Corporation June 1997 - September 1998
Skills
Process Improvement, Pharmaceuticals, Business Strategy, New Business Development, Global Management, Global Delivery, Global Operations, Global Logistics, Project Delivery, Call Center, Executive Management, Patient Recruitment, Patient Satisfaction, Global Business..., Global Projects, Strategic Partnerships, Pharmaceutical Industry, Business Process, IT Outsourcing, IT Strategy, CRM, Change Management, Project Management, Program Management, Business Analysis, Enterprise Software, Call Centers, Leadership, Project Portfolio..., Management, ITIL, Cloud Computing, Cross-functional Team..., Management Consulting, BPO, Service Delivery, IT Service Management, PMP, Professional Services, IT Operations, Business Process..., Strategy, Business Intelligence, Governance, SaaS, Outsourcing, Information Technology, Business Transformation, P&L Management, Integration
Education
East Carolina University
DDB November 2014 - Present
Centerlight Health System April 2014 - September 2014
SL Green Realty Corp. June 2013 - March 2014
WPP January 2010 - December 2012
GroupM August 2005 - January 2010
Thomson Reuters November 2004 - August 2005
C3i June 1998 - February 2004
Skills
ITIL, Help Desk Support, Active Directory, IT Service Management, Vendor Management, Blackberry, Troubleshooting, Business Analysis, Windows 7, Team Leadership, System Administration, Leadership Development, Project Management, Management, Servers, Hardware, Thought Leadership, Call Centers, CRM, Managed Services, Networking, Leadership, Training, IT Operations, Budgets, IT Strategy, Business Process, Service Delivery, Technical Support, Security, Crestron, Audio Visual Support
Education
Colorado Northwestern Community College 1988 — 1991
Associate of Arts (AA), Education
Keystone Community Resources June 2015 - Present
Keystone Community Resources July 2014 - Present
C3i July 2012 - July 2013
Friendship House July 2008 - February 2011
Keystone Community Resources November 1999 - July 2008
Skills
Microsoft Word, PowerPoint, Social Media, Customer Service, CPR Certified, Mental Health, First Aid, Event Planning, Healthcare
Education
Career Technology Center of Lackawanna County 2013 — 2014
Diploma of Nursing, Practical Nursing, Vocational Nursing and Nursing Assistants
Johnson College 2004 — 2006
Associate of Arts and Sciences (AAS), Computer Information Technology
Lackawanna College 2002 — 2004
Associate of Science (A.S.), Criminal Justice and Corrections
Heartbeat Experts, acquired by Truven Health Analytics April 2015 - Present
Truven Health Analytics April 2013 - Present
Heartbeat Experts April 2010 - April 2013
C3i January 2001 - April 2010
Zefer 1999 - 2001
Arthur Andersen 1998 - 1999
CSC 1996 - 1998
CSC Consulting 1995 - 1998
Skills
Process Optimization, Business Analysis, Management Consulting, Business Intelligence, Analytics, SDLC, PMP, IT Strategy, Project Management, CRM, Vendor Management, Management, Team Management, Team Building, Budgets, Process Improvement, Leadership, Program Management, Project Portfolio..., Strategy, Operations Management, SaaS, Cross-functional Team..., Outsourcing, Product Management, Consulting, Enterprise Software, Integration, Professional Services, Enterprise Architecture, Software Project..., Change Management, Requirements Analysis
Education
Columbia University in the City of New York 1991 — 1995
BS, Chemical Engineering
Island Trees 1988 — 1991
High School Diploma
State of New Jersey December 2014 - Present
Comcast October 2014 - Present
Coursera January 2014 - Present
Cricket Wireless September 2012 - October 2014
Mc Collister December 2011 - October 2012
C3i January 2010 - April 2011
Skills
Networking, Troubleshooting, Leadership, Microsoft Office, Program Management, Network Administration, Marketing, Strategy, Technical Support, Customer Service, Access, Routers, Training, Account Management, Active Directory, Disaster Recovery, Windows, Firewalls, Business Process..., Software Documentation, PPP. OSPF. IGRP /..., VMware vCenter, VMware ESX, VMware Workstation, VMware Infrastructure, Red Hat Linux, Bash, Visual Studio, Unix, Social Media, Cisco Technologies, VPN, System Administration, Microsoft Exchange, Management, Help Desk Support
Education
Burlington County College 2009 — 2012
A.A, ELECTRONIC/ELETRICAL ENGINEERING
Drake College of Business-Elizabeth 2003 — 2004
Technical Diploma, Local and Wide area Networking/ Computer Hardware, 3.9
C3i May 2015 - Present
US Army July 2008 - August 2012
Walmart February 2007 - September 2007
Skills
Cashiering, Security, Organizational..., Computer Hardware, Customer Service, Microsoft Office, Microsoft Word, Teamwork, Troubleshooting, Leadership, Inventory Management, Team Building, Customer Satisfaction, CRM, Microsoft Excel, Research, Windows, Strategic Planning, Time Management, Telecommunications, Social Media, Communication, English
Education
ITT Technical Institute-Dunmore 2013 — 2015
Associate's degree, Computer Systems Networking and Telecommunications
Shionogi Inc. December 2014 - Present
Shionogi Inc April 2012 - November 2014
Merck September 2005 - March 2012
C3i January 2005 - September 2005
Skills
Technical Support, Software Documentation, Help Desk Support, Lotus Notes, Windows 7, Software Installation, Technical Writing, CRM, Management, Troubleshooting, Active Directory, Integration, Remote Desktop, SharePoint, Customer Service, SCCM, Hardware, BMC Remedy, XP, Laptops, System Deployment, Servers, Microsoft Exchange, IT Management, Windows Server, Group Policy, Operating Systems, Computer Hardware, IT Service Management, Networking, System Administration, ITIL, VPN, A+ Certified, Access, Blackberry Enterprise..., Citrix, Data Center, Disaster Recovery, HP, IT Operations, IT Strategy, Network Administration, Routers, TCP/IP, Vendor Management, Visio, Windows, Wireless Networking, Desktop Computers
Education
Chubb Institute of Technology 1999 — 2001
Technical, Computer Tech
Bergen Community College
Computer Science
Innovative Technology Solutions May 2015 - Present
Warner Chilcott (presently Allergan PLC) November 2008 - October 2014
MAXIMUS April 2008 - October 2008
C3i September 2005 - March 2008
C3i 2004 - 2005
C3i September 2003 - 2004
Skills
Management, Training, System Administration, Help Desk Support, Technical Support, Program Management, Project Planning, Active Directory, IT Documentation, Desktop Imaging, User Manager, Account Administration, Service Level Management, Desktop Application..., Desktop Support..., Tivoli Access Manager, Tivoli Identity Manager, Lotus Notes, Lotus Domino..., Oracle CRM, Cisco VPN, IT Leadership, IT Relationship..., IT Asset Management, Information Technology, Leadership, Laptops, Project Management, Call Centers, Strategy, IT Management, Software Documentation, CRM, Disaster Recovery, IT Service Management, System Deployment, Troubleshooting, Cross-functional Team..., VPN, Hardware, IT Operations, Vendor Management, IT Strategy, Integration, Seibel, Team Leadership, Consulting, Process Improvement
Education
DeVry University 1998 — 2002
Computer science
Union County College 2002 — 2003
Certification, CCNA
C3i September 2014 - Present
Seabra Group January 2011 - Present
Skills
Waitressing, Parties, People Skills, Finance, Computer Network..., Computer Security, Computer Maintenance, Helping Clients, Online Help, Telephone Skills, Avaya IP Telephony, Cisco Telepresence, Mobile Devices, Mobile Applications, Mobile Communications, Soccer Coaching, Customer Service, Catering, Restaurants, Microsoft Office, Hospitality, Food & Beverage, Food, Microsoft Excel, Time Management, Microsoft Word, Technical Support, Customer Satisfaction, Communication, Training, Help Desk Support, Troubleshooting, PowerPoint, Research, Social Networking, Social Media, Teamwork
Education
Berkeley College 2015 — 2017
Information Technology Management, Information Technology, B
Berkeley College 2012 — 2014
International Business, International Business, B
C3i August 2015 - Present
Fastenal June 2015 - July 2015
Mondo Mannequins/ Econoco Corporation April 2015 - May 2015
Amazon June 2012 - February 2014
Skills
Leadership, Customer Service, Customer Satisfaction, PowerPoint, MySQL, Linux, Microsoft Excel, Microsoft Office, Time Management, Analytics, Process Improvement
Education
ITT Tech 2014 — 2016
Associate’s Degree, CNS
ITT Technical Institute-Dunmore 2014 — 2016
Computer Systems Networking and Telecommunications
PlanSource October 2014 - Present
Aon Hewitt April 2013 - October 2014
Self Employed 2012 - April 2013
C3i February 2013 - February 2013
Home Savings of America August 2010 - May 2011
Guaranteed Home Mortgage Company, Inc. August 2009 - August 2010
Skills
Data Management, Systems Analysis, Data Analysis, SAS Programming, JCL Programming, Programming, EDI, C#, Technical Writing, Analysis, CSS, Software Documentation, Microsoft Office, Networking, Microsoft Excel, Outlook, Microsoft Word, Troubleshooting, Web Development, Time Management, HTML, Information Technology, C++, Java, JavaScript, Web Design, Priority Management, Project Analysis, Project Planning, Project Implementation, Business Systems, Software Architecture, Communication, Test Planning, Test Execution, Project Management, Process Improvement, Testing, SQL
Education
University of Phoenix 2011 — 2013
Bachelors, Computer Software Engineering, 3.86
University of Phoenix 2009 — 2011
Associates, Information Technology, 3.95
Northwest Florida State College 2007 — 2008
Law Enforcement Certification, Law Enforcement, 3.85
Campbellsville University 2002 — 2003
N/A, General Studies, 3.23
BBDO October 2013 - Present
BBDO 2011 - Present
Amber Digital September 1999 - February 2011
Atmosphere BBDO March 2006 - October 2006
C3i January 1998 - April 1999
Skills
Advertising, Animation, Interactive Advertising, Digital Media, Interaction Design, Digital Strategy, Digital Marketing, Interactive Marketing, User Experience, Online Advertising, Web Design, ActionScript, User Interface Design, Creative Strategy, Rich Media, Integrated Marketing, Web Development, Wordpress, Javascript, React, Gulp, AngularJS, CSS, SASS, Browserify, Lodash
Education
NYU 1997 — 1999
Master of Arts (M.A.), Cinema Studies
Brown University 1993 — 1997
AB, Modern Culture and Media
Barrister Global Services Network March 2014 - Present
C3i January 2014 - January 2014
Skills
Computer Repair, Technical Support, Website Development, Customer Service, Computer Proficiency, OS X, Windows 7, Software Installation, Computer Hardware, Hardware, Network Administration, Technical Writing, Windows XP, Help Desk Support, Troubleshooting, Wireless Networking, Information Technology, Networking, Servers, Operating Systems, Laptops, Security, Computer Maintenance, Computer Security, TCP/IP, A+ Certified, Antivirus, Group Policy, Remote Desktop, HP, DHCP, Windows Vista, Firewalls, Printers, CompTIA A+
Education
American InterContinental University 2014 — 2017
Bachelor's Degree, IT: Networking
Primetech Training 2013 — 2013
A+ Certification, PC Repair Technician/Help Desk Technician, Certified
CDE Careeer Institute 2011 — 2011
LexisNexis January 2015 - Present
Health Market Science June 2014 - December 2014
Health Market Science January 2014 - May 2014
Health Market Science July 2012 - December 2013
Health Market Science June 2011 - June 2012
PricewaterhouseCoopers March 2010 - June 2011
CSC August 2006 - March 2010
Boehringer Ingelheim September 2004 - August 2006
C3i March 2002 - September 2004
Wyeth May 2001 - March 2002
Skills
MySQL database design, Aggregate Spend, Promotional Spend..., Business Analysis, Master Data Management, Data Warehousing, Analytics, Data Integration, Data Modeling, Program Management, Business Intelligence, Agile, ETL, Data Analysis, SQL, Documentation, SOA, Team Building, Pharmaceuticals, Planning, Sales Support, Validation, Problem Solving, Governance, Siebel, Strategic Planning, Highly articulate, Communication, Project Planning, Software Documentation, Pharmaceutical Industry, Agile Methodologies, Sales Operations, CRM, SDLC, Databases, Quality Assurance, Strategy, Project Management, Software Development, ERP, Oracle, Professional Services, Management, Change Management, Management Consulting, Leadership, IT Strategy, Resource Management, IT Service Management
Education
Daniel Webster College 1998 — 2000
BS
Boston University 1998 — 1999
Certification
Northeastern University 1997 — 1997
Certification
Cambridge College 1994 — 1996
Master's Degree
Massachusetts Institute of Technology 1980 — 1982
Bachelor of Science Candidate
ComForcare Home Care April 2015 - Present
Concentric Healthcare Staffing January 2015 - May 2015
C3i 2013 - 2013
Convergys July 2012 - October 2012
Citi August 2007 - August 2008
Pima Animal Care Center July 2006 - July 2007
Skills
Customer Service, HIPAA, Healthcare, Data Entry, Cpr Certified, Telephone Skills, Filing, Hospitals, Software Documentation, Microsoft Word, Outlook, Microsoft Office, Medical Terminology, Medical Billing, Medical Records, EMR, Appointment Scheduling, Medical Coding, Medicine, Strategic Planning, Typing, Healthcare Management
Education
Pima Medical Institute-Tucson 2011 — 2013
Medical assistant, Medical/Clinical Assistant
Apollo College 2004 — 2005
Veterinary assistant, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Brookline College-Tucson
Patient care technician, Patient care technician
A. Duie Pyle, Inc. April 2015 - Present
A. Duie Pyle, Inc. January 2015 - April 2015
A. Duie Pyle July 2013 - January 2015
C3i January 2013 - January 2015
C3i April 2012 - January 2013
PetSmart October 2011 - March 2012
American Pool Mangement - Philadelphia February 2011 - July 2011
Recreational Management Services May 2009 - February 2011
Adelphi University July 2007 - January 2009
Adelphi University 2008 - 2008
Skills
Bomgar, Event Planning, Operating Systems, VPN, Training Delivery, Instructional Design, Instructor-led Training, ITIL, Quality Auditing, Business to Business, Seibel, Call Center, Knowledge-based Systems, Casper Remote, Cisco VPN, Citrix, Coaching, Concur, Construction Management, CRM, Customer Service, Database Administration, Hardware Support, Healthcare Information..., iDevice Support, Juniper, Logistics, Microsoft Exchange, Microsoft Office, Network Administration, Problem Solving, Public Health Emergency..., Remote Access, Research, RSA Tokens, Sales Support Tools, Salesforce.com, SCCM, Software Installation, Veeva, Call Centers, Active Directory, Computer Hardware, Training, Quality Assurance
Education
Adelphi University 2006 — 2009
Winslow Township High School 2004 — 2006
Elizabethtown Area High School
Johnson & Johnson May 2013 - Present
Johnson & Johnson March 2008 - May 2013
Princeton Information June 2006 - March 2008
C3i August 2005 - June 2006
C3i November 2003 - August 2005
Skills
Service Delivery, Business Process, Management, Governance, System Deployment, Help Desk Support, SDLC, SharePoint, Infrastructure, Cross-functional Team..., Business Intelligence, Vendor Management, IT Strategy, Business Analysis, PMP, Agile Methodologies, Certified Scrum Master..., Mobile Design, Web Development, Mentoring, Portfolio Management, Closed Loop Marketing, Marketing Strategy, IT Outsourcing, HTML 5, Business Strategy, Pharmaceutical Industry, Medical Devices, IT Management, Technical Leadership, CRM, Technology Integration, Project Portfolio...
Education
Bloomsburg University of Pennsylvania 1999 — 2003
Bachelors, Computer Science
JDRF August 2014 - Present
Deloitte January 2013 - 2013
Cognizant Technology Solutions 2012 - 2012
Cegedim Dendrite 2009 - 2012
IMS Health 2007 - 2009
Inforte 2006 - 2007
C3i 2001 - 2006
eLoyalty, a TeleTech Company 2000 - 2001
PwC / "Big-4" 1995 - 2000
Pechiney Corporate Finance / Howmet Division 1990 - 1994
Skills
Life Sciences, Pharmaceutical, Healthcare, Managed Care, Sales and Marketing..., CRM, Account Management, Strategic Leadership, Business Development, PMO, Program Management, Master Data Management, Help Desk, Customer Support, Lifesciences, Help Desk Support, Siebel, Strategy, Healthcare Analytics, Management, Pharmaceutics, Analytics, Leadership, Market Research, Outsourcing, Business Intelligence, Salesforce.com, Biotechnology, Pharmaceutical Industry, Consulting, Business Process, Data Warehousing, Professional Services, Sales Process, Integration, Project Management, PMP, Cross-functional Team..., New Business Development, Sales Operations, SaaS
Education
New York University - Leonard N. Stern School of Business 1990 — 1993
MBA, Finance / International Business
Connecticut College 1981 — 1985
BA, Economics / International Political Studies
CSC June 2009 - Present
C3i November 2002 - June 2009
Pharmacia December 2001 - November 2002
Softwatch June 2000 - December 2001
CSC February 1998 - June 2000
Thomson Corporation 1995 - 1998
RIAG 1995 - 1998
Thomson Corporation / RIA 1995 - 1998
Accenture 1988 - 1995
Andersen Consulting 1988 - 1995
Skills
Pharmaceutical Industry, Lifesciences, Cross-functional Team..., Strategy, Informatics, Integration, Product Management, Healthcare, Business Development, Project Management, Program Management, Product Development, Business Intelligence, Strategic Planning, Enterprise Architecture, Management, Account Management, Consulting, Executive Management, Leadership, Outsourcing, IT Strategy, SaaS, Vendor Management, Management Consulting, Process Improvement, Life Sciences
Education
New York University - Leonard N. Stern School of Business 1998 — 2002
MBA
Columbia Engineering 1984 — 1988
BSEE
Regis High School
Seismic LLC August 2010 - Present
RR Donnelley October 2010 - May 2012
Consultedge October 2007 - August 2010
ICT Group November 2006 - October 2007
Sereniti-Inc. April 2005 - November 2006
AICPA September 2004 - April 2005
C3i February 1999 - September 2004
Skills
Business Analysis, Business Development, Business Intelligence, Business Process..., Business Requirements, Financial Modeling, Interactive Marketing, Management Consulting, Marketing Strategy, Offshore Outsourcing, Operations Management, Project Management, Software Requirements, Strategic Partnerships, Strategic Planning, Social Media, CRM, Integration, Leadership, Management, SaaS, Outsourcing, Contract Negotiation, Strategy, Service Delivery, Training, Telecommunications, Vendor Management
Education
Binghamton University 1995 — 1998
BA, Political Science
Binghamton University - School of Management 1995 — 1998
Colorado State University 1990 — 1993
Sociology & Political Science
Packer Collegiate
ADP July 2015 - Present
ADP September 2014 - Present
ADP March 2014 - August 2014
ADP April 2011 - March 2014
ADP September 2007 - April 2011
Century 21 September 1998 - January 2010
ADP August 2006 - September 2007
ADP April 2005 - August 2006
C3i April 2004 - April 2005
C3i April 2003 - April 2004
Skills
Mentoring, Process Improvement, Customer Relations, Team Leadership, Problem Solving, Team Building, Strategic Planning, Troubleshooting, Teamwork, Customer Service, ADP Vantage HCM, ADP Payroll, Training, Human Resources, Performance Management, Employee Relations, CRM, Account Management, Salesforce.com, Vendor Management, Call Centers, BPO, Selling, Benefits Administration, PeopleSoft, HRIS, Applicant Tracking..., Talent Acquisition, Outsourcing, Customer Retention, Leadership, Personnel Management, Sales
Education
Caldwell University 2010 — 2015
MBA, Business, 4.0
Rutgers, The State University of New Jersey-New Brunswick 2008 — 2008
Mini-MBA, Finance, 4.0
Rutgers, The State University of New Jersey-Newark 2000 — 2005
Bachelor of Science, Computer Science, 3.5
Chubb Institute 2002 — 2004
Network Technician, Computer, 4.0
KGS-Alpha Capital Markets, L.P. September 2013 - Present
Balyasny Asset Management L.P. September 2012 - June 2013
GfK April 2011 - September 2012
Markit October 2008 - April 2011
Credit Suisse January 2006 - October 2008
Thomson Reuters January 2004 - January 2006
C3i September 2001 - December 2003
Skills
Data Center, System Administration, Windows 7, Active Directory, Disaster Recovery, VMware, Windows Server, Operating Systems, System Deployment, Technical Support, Citrix, Servers, Windows, SharePoint, Linux, XP, Virtualization, Hardware, Desktop Support, HP, Laptops, IT Operations, Microsoft Exchange, VMware ESX, Windows XP, Unix, Windows Server 2003, Cisco, Windows Server 2008, Cisco Technologies, Symantec Endpoint..., Altiris, SCCM, CCM, Powershell, VBScript, Server, DFS, Varonis, BigFix, WSUS, PDQ, Splunk, Unity, Business Objects, Citrix XenApp, Citrix XenDesktop, VDI, VM, vCenter Server
Education
Binghamton University - School of Management 1995 — 2000
Bachelor of Science (B.S.), Management Information Systems, General
Brooklyn Technical HS 1992 — 1996
Regents, Computer Science
Orion Technology
UNIX Administration
Wipro Promax Analytics Solutions May 2011 - Present
Quofore January 2010 - April 2011
Quofore July 2009 - December 2009
C3i March 2009 - June 2009
Extraprise 2007 - 2009
GlaxoSmithKline 2001 - 2008
The Training Associates August 2007 - October 2007
Synavant 2000 - 2007
Music & Arts Center 1996 - 2004
Catapult, Inc. 1998 - 2000
Skills
Requirements Gathering, User Acceptance Testing, Gap Analysis, Functional..., Test Cases, Training Course..., E-learning Development, Business Analysis, Curriculum Development, Instructor-led Training, SQL
Education
Florida State University 1990 — 1995
BM
Dunwoody High School
Canon Solutions America (Formally Canon Business Solutions) November 2012 - Present
Contingent Network Services April 2011 - Present
Educational Testing Service (ETS) March 2012 - June 2012
C3i February 2012 - March 2012
Educational Testing Service (ETS) August 2011 - January 2012
SmartSource Technical Staffing October 2011 - December 2011
Siemens July 2008 - October 2010
Bristol-Myers Squibb \ Compucom November 2000 - February 2008
Johnson & Johnson February 2000 - July 2000
Telos Corporation April 1998 - December 1998
Skills
Desktop Support, Desktop Hardware, Help Desk Management, Troubleshooting, Software Installation, XP, Active Directory, VPN, Laptops, Deployment, Operating Systems, Wireless, Computer Hardware, Hardware, Windows, Printers, Microsoft Office, Windows 7, Remedy, Problem Solving, Technical Support, Lotus Notes, Microsoft Exchange, Information Technology, BMC Remedy, Vendor Management, Cisco Technologies, Networking, HP, VoIP, System Administration, Software Documentation, IT Service Management, A+ Certified, Windows XP, Help Desk Support, Visio, Windows Server, Desktop Computers
Education
Brick Computer Science Ins. 1994 — 1997
Completion, Hardware, B
Brookdale Community College 1988 — 1990
IBM Optim December 2006 - Present
C3i 2001 - 2006
Education
College of Saint Elizabeth 2005 — 2006
City of New York Department of Information Technology and Telecommunications February 2008 - April 2011
SourceMedia, Inc. January 2004 - December 2007
C3i March 2003 - January 2004
Advertising Display Company January 2000 - May 2001
Skills
Vendor Management, Virtualization
Education
Drexel University
Bachelor of Science, Business Administration
Montclair High School
The Chubb Institute
2 Diplomas, Computer Programming and Network Engineering/Data Communications
Tekserve August 2012 - Present
C3i March 2010 - July 2012
C3i-inc 2010 - July 2012
Skills
Siebel, Troubleshooting, Active Directory, Windows 7, Process Improvement, Laptops, Computer Hardware, Call Center, Lotus Notes, IT Service Management, Team Leadership
Education
Borough of Manhattan Community College
Morgan Stanley January 2010 - July 2010
SunGard July 2005 - July 2008
C3i March 2002 - July 2005
Education
Rutgers University-New Brunswick 1999 — 2000
CCNA, Cisco
Bloomfield College 1996 — 1997
MSCE
DeVry University 1993 — 1996
BS, Telecommunications Management
C3i January 2003 - Present
Harding Township NJ September 1975 - October 2000
Harding Township, NJ September 1975 - October 2000
Skills
ITIL, Disaster Recovery, Security Management, Security, Network Security, Computer Security, Business Continuity
Education
County College of Morris
Somerset Community College
Unisys 2008 - May 2015
Unisys 2005 - 2008
Unisys 2003 - 2005
Unisys 2001 - 2003
C3i 2000 - 2001
United States Marine Corps 1995 - 2001
C3i 1999 - 2000
C3i 1998 - 1999
Skills
IT Operations, Process Improvement, Team Building, Public Speaking, Team Leadership, Windows Server, Leadership, Security, Software Installation, HP, VMware, Project Management, Data Center, IT Outsourcing, Active Directory, Program Management, Disaster Recovery, Citrix, Troubleshooting
Education
College of the Holy Cross
BA, Mathematics
Fisher College
AS, Criminal Justice
Gonzaga University
St. Francis College
City of New York November 2007 - Present
Department of Information, Technology and Telecommunications (DoITT) 2004 - 2007
C3i 2000 - 2003
ITOCHU 1997 - 1999
Grand Street Settlement 1994 - 1997
Education
University of Massachusetts Lowell 2006 — 2008
Liberal Arts
City University of New York
Certus Technologies February 2015 - Present
C3i July 2010 - February 2015
Blue Ridge Communications August 2007 - August 2008
MediaBay February 2002 - July 2007
MediaBay Inc/AudioBook Club February 2002 - July 2007
Wall Street Reporter Magazine December 2000 - February 2007
Urban Box Office May 1999 - November 2000
Skills
Editing, HTML, PHP, JavaScript, Project Management, Microsoft Office, Photoshop, Online Advertising, Social Media, Wordpress, Vendor Management, E-commerce, Troubleshooting, User Experience, Management, Software Documentation, Sound, Technical Support, Entertainment, Video, Networking, Web Development, Help Desk Support, Online Marketing, Team Building, Computer Hardware, Active Directory, Databases, Mobile Devices, Social Networking, WordPress, Windows 7, Windows Server
Education
Walden University 2013 — 2016
Bachelor of Science (BS), Information Technology
Five Towns College
Associate of Arts and Sciences (A.A.S.), Audio Recording Technology
TMG Health January 2014 - Present
C3i December 2013 - January 2014
Sanofi Pasteur February 2011 - September 2011
East Stroudsburg University August 2010 - December 2010
East Stroudsburg University August 2009 - May 2010
Halo Media 2008 - 2008
Skills
Java, C++, Python, C#, Programming, SQL, JavaScript, Microsoft Office, C, Data Analysis, Linux, SSIS
Education
East Stroudsburg University of Pennsylvania 2009 — 2013
Master of Science, Computer Science, 3.4
Radford University 2001 — 2004
Virginia Polytechnic Institute and State University 1996 — 2000
B.S., Human Nutrition
C3i September 2009 - Present
ICT Group February 2007 - September 2009
C3i Inc. July 2001 - December 2003
C3i Inc. August 1999 - July 2001
Skills
CRM, BPO, Call Centers, Process Improvement, Call Center, Account Management, Vendor Management, Business Analysis, Cross-functional Team..., Management, Service Delivery, Project Management, Analytics, Customer Experience, Leadership, Business Intelligence, Workforce Management, Strategy, Contact Centers, Team Management, Customer Satisfaction, Business Development, IT Service Management, Operations Management, Sla, Team Leadership, Change Management, Strategic Planning, Business Process..., Program Management, Team Building, Competitive Analysis, Data Analysis, Outsourcing, Customer Service, Business Process
Education
Florida International University - College of Business 2005 — 2006
MBA, International Business
Florida International University - College of Business 2005 — 2006
MS, Finance
Dowling College 1992 — 1996
BA, Mathematics
Archi-Tech Systems July 2005 - Present
C3i December 2002 - July 2005
IMS November 1988 - December 2002
Skills
Business Intelligence, Business Analysis, Analytics, Salesforce.com, Account Management, Sales Operations, Vendor Management, CRM, Project Management, Market Analysis, Leadership, Cross-functional Team..., Data Analysis
Education
Cazenovia College
Financial Computer Services March 2012 - Present
Mark Machine January 2008 - May 2008
Wal-Mart July 2007 - December 2007
C3i January 2007 - March 2007
Open Road Acura February 2005 - October 2005
Skills
Software Documentation, Microsoft Office, Windows, Project Management, Troubleshooting, Microsoft Exchange, Windows Server, Technical Support, Customer Service, Active Directory, Computer Hardware, DHCP, Outlook, Microsoft Excel, Microsoft Word, Linux, Inventory Management, PowerPoint, Database Administration, Process Improvement, Sonicwall, DNS, Visio, Windows XP, System Administration
Education
Chubb Institute 2005 — 2006
Computer Networking & Security, Windows, Linux, Cisco Networking Enviroments
Bergen Community College 2002 — 2005
Computer Animation, Digital Art
Leaders in IT Desktop Support Management Greater Somerset, NJ Area 2012 - Present
L'Oréal March 2014 - Present
C3i August 2013 - March 2014
Inventiv Health May 1997 - September 2011
Ventiv Health May 1997 - January 2006
Health Products Research Inc. May 1997 - January 2004
Magellen Health March 1995 - May 1997
Tops Appliance City 1990 - 1995
Skills
Pharmaceutical Industry, Sales Operations, Business Analytics, Data Analysis, Business Development, Competitive Analysis, SAS, Analytics, Market Research, Account Management, CRM, Pharmaceutical Sales, Strategic Planning, PeopleSoft, Marketing Strategy, Desktop Support..., Vendor Management, Healthcare, Team Leadership, Process Improvement, Team Building, Information Technology, Project Management, Change Management, Telecommunications, Networking, Microsoft Excel, Management, Call Center, Strategy, Analysis, Call Centers
Education
Elon University 1987 — 1989
BS, Computer Science
Somerset Community College 1985 — 1987
Associate of Arts and Sciences (A.A.S.), Data Processing
Goldflam & Associates 2014 - Present
Lehmann Maupin Gallery 2013 - 2014
Patmos Design Inc March 2012 - 2013
2Feet Productions Inc 2011 - 2012
MV Transportation Company 2009 - 2011
Gilt Groupe December 2007 - April 2009
i-flex Solutions Inc 2005 - 2007
ASSA AB - ArrowLock Company April 2003 - December 2004
C3i July 2002 - April 2003
Moneyline Telerate December 1998 - July 2002
Skills
Accounting, Financial Analysis, Strategic Planning, Mergers, Financial Reporting, Business Strategy, Accounts Payable, Microsoft Excel, Start-ups, Team Building, Process Improvement, Business Analysis, Forecasting, Budgets, Finance, Banking, Analysis, Managerial Finance, Mergers & Acquisitions, QuickBooks, Strategic Financial..., Business Planning
Education
Baruch College, City University of New York (CUNY) 1997 — 2001
BBA, Accountancy
Yaba College of Technology 1991 — 1993
OND, Accountancy
FGGC Bauchi
Staff School Unilag
C3i April 2012 - November 2013
RTS a division of Flextronics April 2011 - April 2012
RadioShack November 2007 - May 2011
Skills
Computer Hardware, Home Networking, Windows, Wireless Services, Retail, Inventory Control, Customer Service, Customer Satisfaction, Bilingual, Quick Study, Wireless, Telephone Skills, Sales, Training, Windows 7, Call Centers, POS, Troubleshooting, Laptops, Technical Support, Public Speaking
Education
ITT Technical Institute-Dunmore 2011 — 2012
Computer Engineering Technology/Technician
DeVry University 2010 — 2011
Network Management, IT
Delaware Valley Regional High School 2003 — 2007
High School diploma
Computacenter August 2014 - Present
sanofi-aventis February 2010 - Present
C3I February 2010 - August 2014
sanofi-aventis September 2000 - April 2009
sanofi-aventis 2005 - 2009
Guardsmark August 1994 - September 2000
Guyana Defence Force, Coast Guard May 1977 - July 1994
Skills
LAN-WAN, Troubleshooting, Security, Blackberry, XP, Hardware, Information Technology, Technical Support, Printers, Networking, Laptops, Citrix, Management, Unix, Remote Desktop, Microsoft Certified..., Windows, Disaster Recovery, Data Center, IT Management, Incident Management, Group Policy, SharePoint, Microsoft Exchange, Servers, Workstations, BMC Remedy, System Deployment, Blackberry Enterprise..., DNS, Microsoft Office 2003, Windows Server, Operating Systems, ITIL, Windows 7, HP, IT Service Management, Active Directory, Software Documentation, Training, Virtualization, Computer Hardware, Software Installation, Lotus Notes, Help Desk Support, Integration, IIS, VMware, Vendor Management, Network Administration
Education
DeVry University 1999 — 2003
Bachelor of Professional Studies in Computer Information Systems, Computer Information Systems
Caribbean Fisheries and Development Institute 1976 — 1976
Diploma, Navigation
JCC MetroWest August 2014 - Present
G.T.F.M. COOGI July 2013 - Present
SNKRBST > COOGI BRAND > ETONIC BRAND July 2013 - Present
Newark Board of Education January 2013 - June 2013
C3i May 2010 - August 2012
Astron Consulting June 2009 - December 2009
Adecco Staffing July 2008 - December 2008
AGFA Corporation July 2008 - December 2008
Aerotek March 2008 - May 2008
Snelling Staffing August 2006 - August 2007
Skills
Fax, SAP, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, PeopleSoft, Data Processing, Outlook, PowerPoint, Data Entry, Human Resources, Marketing, Public Speaking, Management, Training, Team Leadership, Customer Service
Education
College of Saint Elizabeth 2014 — 2015
Master of Business Administration (M.B.A.), Organizational Leadership / Human Resources
College of Saint Elizabeth 2013 — 2014
Bachelor's Degree, Business Administration, Management and Operations
Rutgers, The State University of New Jersey-New Brunswick
Economics and Business Administration
County College of Morris
A.S., Business Administration
SDLC Partners, L.P. May 2015 - Present
ERT June 2012 - May 2015
QASymphony February 2012 - May 2012
C3i July 2008 - February 2012
C3i June 2007 - July 2008
C3i March 2005 - June 2007
C3i May 2004 - March 2005
C3i April 2003 - May 2004
C3i March 2002 - April 2003
C3i December 2000 - March 2002
Skills
Account Management, Project Management, Software Project..., SDLC, Salesforce.com, Agile Methodologies, Scrum, Scope Planning, Project Scope..., Business Development, CRM, Business Process..., Cross-functional Team..., Management Consulting, Call Center, Change Management, JIRA, Quality Assurance, Management, Team Leadership, Software Documentation, Call Center Development, Customer Experience, Training, Analysis, Team Management, Customer Satisfaction, Workforce Management, Operations Management, Call Centers, Vendor Management, Leadership, Networking, Strategy, Teamwork, Business Analysis, Outsourcing, Human Resources, Recruiting, Interviews, Coaching, HIPAA, GCP, ICH-GCP
Education
City University of New York 1996 — 1998
Bachelor's degree, Communication and Media Studies
AVI-SPL July 2013 - Present
Verrex Corporation January 2010 - July 2013
Verrex Corporation May 2007 - January 2010
C3i March 2003 - May 2007
Skills
Project Management, Account Management, Customer Service, Managed Services, Team Leadership, Microsoft Office, Troubleshooting, Team Building, Sales Management, Operations Management, Coaching, Negotiation
Education
Drew University 1988 — 1992
BA
Cognizant Technology Solutions June 2014 - Present
Phoenix Technology Partners August 2012 - June 2014
C3i August 2011 - June 2012
Plainfield Board of Education October 2004 - June 2011
Atos Origin, Inc March 2000 - May 2004
Entex Information Services March 1999 - February 2000
Skills
Active Directory, Information Technology, Blackberry Enterprise..., Windows 7, Norton Ghost, Vendor Management, SCCM, Citrix, Blackberry, XP, Servers, Microsoft Office, Help Desk Support, Windows XP, Networking, Technical Support, Outlook, Customer Service, Hardware
Education
DeVry University 1992 — 1994
DeVry University 1992 — 1994
Telecommunications Management
PLAINFIELD HIGH SCHOOL 1978 — 1982
High School Diploma
Berkeley College September 2006 - Present
C3i 2002 - 2006
Skills
Windows, Microsoft Office, Customer Service, Troubleshooting, Active Directory, Real Estate, Outlook, Project Management, Teaching, Leadership, Research, Technical Support, Laptops, Public Speaking, Training, Management, Event Planning, Higher Education, PowerPoint, Analysis, Team Leadership, Networking
Education
New Jersey Institute of Technology 1996 — 2001
Computer Engineering
Essex County College
RFA June 2014 - Present
RFA August 2012 - June 2014
C3i March 2012 - August 2012
C3i Inc July 2010 - March 2012
Adelphi University June 2008 - August 2009
Skills
Microsoft Excel, Siebel, Blackberry, Windows 7, Computer Hardware, Help Desk Support, Microsoft Exchange, Troubleshooting, Mac OS X, Software Documentation, Operating Systems, Citrix, Windows, Active Directory, Networking, Access, Veeva Systems, CRM, VPN, Cisco Routers, Patch Panels, Routers, Blackberry Enterprise..., Hardware, Windows XP, Team Viewer, Bomgar, Customer Service, Microsoft Office, Antivirus, Laptop Hardware, Workstations, Desktop Hardware, Software Installs, Technical Writing, Printers, XP, Cisco Technologies, Backup Exec, Symantec Endpoint..., Symantec Backup, OWA, Exchange ActiveSync, Postini, Brightmail, SharePoint, Information Technology, Remote Desktop, Software Installation, Servers
Education
Bloomsburg University of Pennsylvania 2009 — 2011
BA, Philosophy
Adelphi University 2005 — 2009
BA, Psychology
Robert Wood Johnson University Hospital Somerset June 2015 - Present
Robert Wood Johnson University Hospital Hamilton April 2014 - Present
Aquinas Healthcare January 2014 - April 2014
JFK Health May 2013 - December 2013
JFK Health System January 2013 - May 2013
C3i 2009 - March 2012
sanofi-aventis 2008 - 2009
Skills
Project Management, Talent Acquisition, Nursing, Customer Service, Hospitals, Healthcare, Acute Care, Microsoft Office, Team Building, Employee Relations, Microsoft Excel, Outlook, Management, Time Management, Team Leadership, Change Management, Software Documentation, Networking, Training, Cpr Certified, ACLS, BLS, Microsoft Word, Emergency Services, EMS, Public Health, Ambulance, EMR, Emergency Medicine, HIPAA, Telemetry, Inpatient, Disaster Response, Cardiac Monitoring, Patient Safety, Windows 7, Healthcare Information..., CPR Certified, Home Care, Patient Education, Medical-Surgical, EHR
Education
Drexel University 2014 — 2016
Master of Nursing, Education and Faculty Role
Muhlenberg Harold B & Dorothy A Snyder Schools-School of Nursing 2012 — 2013
Diploma, Accelerated RN
Union County College 2011 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Drexel University 2007 — 2009
BS, Information Security
C3i February 2012 - Present
Tiffany & Co. September 2008 - November 2008
CSX Transportation January 2000 - March 2008
CompUSA June 1994 - January 2000
Skills
Railway, Transportation, Logistics, Shipping, Forklift Operator, Logistics Management, Hazardous Materials, Microsoft Office, Customer Service, PowerPoint, Weld, Distribution Center..., Process Scheduler, Inventory Management, Maintenance & Repair, Warehousing
Education
County College of Morris 1987 — 1991
AS, Business Aministration
Keryx Biopharmaceuticals June 2014 - Present
C3i/Cubist Pharmaceuticals August 2013 - June 2014
C3i February 2010 - August 2013
Office Depot September 2008 - September 2010
Skills
Active Directory, Call Center, Troubleshooting, RSA SecurID, Android, iOS, Windows, Office 365, Microsoft Office, Horizon, Veeva, Organization, Management, Crystal Reports, Microsoft Excel, Technical Writing, Technical Support, Microsoft Exchange, Computer Hardware, Computer Repair, Networking, Technical Training, Microsoft Dynamics, Call Centers, ITIL, Quality Assurance, Cisco Technologies, Lotus Notes, Windows 7, VPN, Hardware, Help Desk Support, Windows XP, Training, Laptops, Software Installation, Project Management, Operating Systems, Windows XP Pro, Hardware Support, OS X, IT Management, Windows Vista, iPad, Wireless Networking, Information Technology, iPhone, Service Desk, IT Service Management, Cisco VPN
Education
Central Penn College
Cyber Security & Networking
Central Penn College
Cyber Security & Networking
C3i August 2014 - Present
C3i July 2012 - Present
Vatech America March 2012 - June 2012
CNA Insurance 2001 - September 2010
CNA Insurance 1997 - 2001
CNA Insurance 1990 - 1997
Skills
Customer Service, Desktop Support, Troubleshooting, Active Directory, Windows 7, Windows XP Professional, Microsoft Office 2007, Computer Hardware, Hardware Support, Wireless, XP, Technical Support, System Administration, Networking, Disaster Recovery, Help Desk Support, Hardware, System Deployment, Windows XP, Operating Systems
Education
PC Age - Parsippany 2010 — 2012
Diploma in Internetwork Engineering
Brookdale Community College
Sociology
Sam Houston State University
Sociology
C3i June 2015 - Present
Telerx September 2014 - June 2015
Telerx January 2011 - September 2014
AmeriHealth Caritas February 2007 - July 2009
ParenteBeard LLC June 2006 - February 2007
Lincoln Financial Group July 2002 - May 2006
Skills
Auditing, Internal Controls, Accounting, Project Management, Six Sigma, Software Documentation, Access, Process Improvement, Budgets, Account Management, Leadership, Management, Coaching, Internal Audit, Training, Call Centers
Education
Southern New Hampshire University 2012 — 2014
Master of Business Administration (M.B.A.), Six Sigma, 4.0
Temple University - Fox School of Business and Management 1999 — 2002
Bachelor's Degree, Accounting, 3.54
Appalachian State University 1997 — 1999
Business, 3.3
C3i March 2012 - March 2013
C3i May 2010 - May 2012
C3i June 2008 - May 2010
C3i February 2008 - May 2008
Education
Pennsylvania State University, The Dickinson School of Law 1995 — 1998
J.D.
Juniata College 1991 — 1995
B.A., Law, Politics, Conflict Resolution
PennDOT (Pennsylvania department of Transportation) May 2014 - Present
C3I February 2012 - May 2014
Geek Squad April 2011 - February 2012
Skills
Computer Hardware, Active Directory, XP, Windows 7, Troubleshooting, Windows Server, Printers, Microsoft Exchange, Visual Basic, Operating Systems, Programming, Citrix, Databases, Computer Repair, Technical Support, Linux, Software Installation, Network Administration, Servers, Hardware, Windows Vista, Windows XP, Networking, Network Security
Education
Colorado Technical University 2012 — 2015
Bachelor Of Science in Information Technology, Software Application Programming Specialization
ITT dunmore 2009 — 2011
Associate's degree, Computer electronic enginering
United States Department of Defense September 2012 - Present
C3i January 2012 - August 2012
Digital Addition June 2011 - December 2011
Skills
Network Security, Active Directory, Help Desk Support, Computer Hardware, Troubleshooting, Laptops, Network Administration, Security, Technical Support, Windows 7, XP, Computer Security, Strategy
Education
Bloomsburg University of Pennsylvania
C3i February 2010 - Present
Field Nation September 2008 - Present
Skills
Active Directory, Siebel, Windows Server 2003, Desktop Support, Lotus Notes, Microsoft Windows 98, Windows 7, Windows Server 2008, LogMeIn, Microsoft Office, windows vista, win xp, windows NT, Norton Ghost, bomger, team viewer, afaria, PC Anywhere, VPN, altiris agent, Remote Assistance, Computer Hardware, Windows Server, Operating Systems, Network Administration, Technical Support
Education
New Jersey City University 2011 — 2014
Bachelor's degree, Computer Science
Anthem Institute-Jersey City 2007 — 2009
Deploma, Computer network Security
ACRO Staffing, at Johnson & Johnson August 2013 - Present
C3i March 2007 - August 2013
Johnson & Johnson January 2002 - July 2006
Dendrite International October 1996 - May 2001
Skills
ITIL, Active Directory, Microsoft Exchange, Servers, Disaster Recovery, Technical Support, Business Analysis, Data Center, Databases, Software Installation, Project Management, Computer Hardware, System Administration, Windows 7, Laptops, Netbackup, Routing, Account Management, Troubleshooting, Antivirus, Blackberry Enterprise..., Service Delivery, Norton Ghost, Infrastructure, Call Centers, Networking, HP, Vendor Management, XP, Windows Server, System Deployment, VPN, Windows XP
Education
Dover Business College 1993 — 1994
Diploma, Business Computer Programming
Vitec Videocom November 2013 - Present
Raw Deal November 2012 - July 2013
C3i 2008 - 2012
Hammer Press May 2004 - November 2007
UltraFlex Systems March 2001 - May 2004
Sybex March 2000 - January 2001
Skills
Warehouse Management, Inventory Control, Microsoft Excel, Microsoft Word, Forklift Operator, Staff Supervision, Management, Process Improvement, Inventory Management, Logistics, Distribution Center..., Warehousing, Training, Purchasing, Shipping
Education
County College of Morris 1990 — 1991
Social Sciences
Randolph High School 1986 — 1990
High School Diploma
Olympus September 2014 - Present
C3i October 2012 - Present
ManpowerGroup January 2010 - April 2011
Skills
Windows XP, Windows 7, Active Directory, Citrix, Windows Server, Microsoft Exchange, Help Desk Support, Technical Support, BMC Remedy, Laptops, Windows XP Pro, Blackberry Enterprise..., Norton Ghost, Blackberry, Network Security, Microsoft Office, Computer Hardware, Customer Service, Networking, Software Installation, Troubleshooting
Education
ITT Technical Institute-Dunmore 2011 — 2013
Associate's degree, Information Technology
Elizabeth High School 2000 — 2004
General Education, High School/Secondary Diplomas and Certificates
C3i September 2010 - Present
PlanITROI August 2008 - September 2010
PanurgyOEM November 2006 - August 2008
Skills
PC building, Automotive, Nutrition, Personal Training, Boxing, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, BMC Remedy, Active Directory, Vortex, Windows XP Pro, Windows 7, Windows 7 Migration, Documentations, Technical Documentation, Troubleshooting
Education
Dover Business College 2006 — 2008
Associate's degree, PC Support and Network Administration
Cablevision December 2013 - Present
Cablevision July 2007 - October 2013
Cablevision November 2006 - July 2007
Cablevision April 2004 - November 2006
C3i January 2001 - March 2004
Sony Computer Entertainment America July 2000 - December 2000
Sony Computer Entertainment America March 1999 - June 2000
Skills
Technical Support, Telecommunications, VoIP, Call Centers, Vendor Management, Troubleshooting, Customer Experience, Process Improvement, Team Leadership, CRM, Quality Assurance, Wireless, Customer Satisfaction, Integration, IP, Telephony, SIP, Salesforce.com
Education
College of San Mateo 1994 — 1996
Skyline College 1994 — 1996
Advanced Systems Concepts, Inc. June 2014 - Present
C3i December 2013 - June 2014
C3i October 2013 - December 2013
C3i April 2013 - October 2013
Skills
Technical Support, Windows XP, Windows 7, Linux, System Administration, Windows Server, Lotus Notes, Microsoft Office, Hardware, Documentation, Problem Solving, Troubleshooting, Help Desk Support, Operating Systems, Laptops, Software Installation, Computer Hardware, Active Directory, Software Documentation
Education
ITT Technical Institute-Dunmore 2012 — 2014
Associate's Degree, Computer Networking Systems
East Stroudsburg High School South 2006 — 2008
C3i September 2010 - Present
Deluxe Media, Inc. f/k/a Deluxe Digital Studios, Inc. May 2008 - May 2010
Skills
Troubleshooting, Service Desk, SLA, Team Leadership, Active Directory, Technical Support, ITIL, Windows 7, Windows Server, IT Service Management, Windows XP, Oracle E-Business Suite, BMC Remedy User, Veeva, Siebel, Management, Microsoft Office, Data Analysis
Education
Capital College, Pennsylvania State University 1998 — 2003
BS, Computer Science
New Horizon Pittston
Certification, A+