Experience
Progress Foundation  August 2014 - January 2015
City and County of San Francisco - Human Services Agency   October 2012 - June 2013
Larkin Street Youth Services  October 2008 - November 2009
Larkin Street Youth Services  May 2007 - April 2008
Communities in Harmony Advocating for Learning And Kids/Youthline   August 2002 - January 2004

Skills
Motivational..., Peer Counseling, Mental Health, Youth Engagement, Client-Centered..., Case Managment, HIV/AIDS, Homelessness, Sexual Assault, Substance Abuse, Feature Articles

Education
University of California, Berkeley   2001 — 2009
BA, Social Welfare

Recovery Innovations, Inc.
Peer Support Specialist Certification

Experience
City and County of San Francisco, Human Services Agency  August 2014 - Present
State of California, Department of Industrial Relations (Workers' Compensation)   June 2012 - August 2014
U.S. Department of Justice, U.S. Attorney's Office (Financial Litigation Unit)   July 2009 - June 2012

Skills
Data Analysis, Analysis, Social Networking, Marketing, Research, Microsoft Office, Facebook, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Customer Service, Data Entry, Time Management, Training, Administration, Administrative..., Team Coordination, Clerical Skills, Sales, Attention to Detail, Inventory Management, Interpersonal..., Interpersonal Skills, Management, PowerPoint

Education
California State University-East Bay   2011 — 2012
Bachelor's Degree, Business Administration, Options in Corporate Management and Marketing Management, 3.68 G.P.A

Experience
County of Marin, Department of Health and Human Services  May 2014 - Present
City and County of San Francisco- Human Services Agency  June 2013 - May 2014
Preschool California  August 2009 - May 2012
Preschool California  May 2008 - August 2009
UC Santa Cruz  September 2005 - December 2006

Skills
Policy Analysis, Community Outreach, Public Policy, Non-profits, Research, Policy, Project Planning, Legislation, Nonprofits, Strategic Communications, Editing, Strategic Planning, Legislative Relations, Politics, Grassroots Organizing, Community Development, Political Campaigns, Education Policy, Grants, Program Evaluation, Stata, Analysis, Qualitative Research, Government

Education
UC Berkeley Goldman School of Public Policy   2012 — 2014
Masters in Public Policy

University of California, Santa Cruz
Bachelor of Arts, Legal Studies

Experience
Machiluna.net   September 2010 - Present
City and County of San Francisco - Human Services Agency   June 1996 - July 2010
SFHSA   1996 - 2010

Skills
Spanish, Case Managment, Holistic Health, Energy Healing, Social Services, Reiki, Healing, Energy Work, Coaching, Teaching, Treatment, Psychotherapy, Herbal Remedies, Case Management, Community Outreach, Program Development, Nonprofits, Volunteer Management, Meditation, Group Therapy, Psychology, Counseling Psychology, Adolescents, Family Therapy, Mental Health

Education
San Francisco State University   1994 — 1996
MSW, Master Social Work

San Francisco State Univsity   1986 — 1993
Bachelor of Arts (B.A.), Costume Design, Gaduated with Honors

Experience
Cambridge Health Alliance, Harvard Medical School  September 2013 - August 2015
City and County of San Francisco - Human Services Agency   January 2013 - August 2013
The Wright Institute  February 2013 - April 2013
Kaiser Permanente, Department of Psychiatry  September 2011 - August 2012
Center for Multicultural Training in Psychology, Boston University Medical Campus   September 2010 - August 2011
San Francisco VA Medical Center  July 2009 - June 2010
The Wright Institute  September 2008 - June 2009
Laguna Honda Hospital and Rehabilitation Center  July 2008 - June 2009
Mission Mental Health Clinic   September 2007 - August 2008
Options Recovery Services  September 2006 - June 2007

Skills
Clinical Research, Psychotherapy, Psychological Assessment, Clinical Psychology, Behavioral Health, Neuropsychology

Education
The Wright Institute   2006 — 2011
Psy.D., Clinical Psychology

Middlebury College   1998 — 2002
B.A., Psychology, Spanish

La Universidad SEK, Segovia, Spain   2001 — 2001
Spanish, Psychology

Experience
Self-employed  1978 - Present
City and County of San Francisco - Human Services Agency   February 1999 - June 2009

Skills
Improvisation, Theatre, Performing Arts, Film Actor, Comedy, Public Speaking, Improvisational Comedy, Photoshop, Acting, Stage, Case Managment, Film Production, Feature Films, On-camera, Theatrical Production, Physical Theatre, Drama, Plays, Stunts, Voice Over, Dialects, Case Management, Directing, Casting, Voice Acting

Education
American Conservatory Theater   1995 — 1999
Acting

University of North Carolina at Charlotte   1996 — 1998
Master's degree, Counseling Psychology

University of North Carolina at Chapel Hill   1989 — 1993
Bachelor's degree, Biology/Chemistry

Groundlings School of Improv

Experience
City and County of San Francisco - Human Services Agency   April 2015 - Present
Nordstrom  July 2013 - May 2014
Bloomingdale's  October 2012 - January 2013
Macy's  October 2010 - July 2012
Studenterhus Århus   January 2009 - June 2009
Los Angeles Unified School District  September 2001 - May 2008

Skills
International Relations, Sales, Microsoft Office, Social Media, Research, Customer Service, Time Management, Management, Political Science, Editing, Marketing, Public Speaking, Office Administration, Non-profits, Teaching, Policy Analysis, Nonprofits, Leadership, Event Planning, Social Networking

Education
San Francisco State University   2007 — 2010
Bachelors of Arts, International Relations

Aarhus University   2009 — 2009
Study Abroad, International/Global Studies

Experience
City and County of San Francisco - Human Services Agency   December 2014 - Present
Hays Grocery   June 2008 - February 2014
The Heritage Company  June 2006 - April 2009

Skills
Time Management, Customer Satisfaction, Customer Service, Microsoft Word, Microsoft Excel, Typing, Food, Cooking, Bakery, Grocery Industry, Inventory Management, Teamwork, Social Networking, Data Entry, Nonprofits, Sales, Management, Recruiting, Retail, Office Administration, Outlook, Administration, Employee Training, Hiring, Purchasing, Event Planning, Food, Catering, Food Safety, Leadership, Community Outreach, Restaurants, Budgets, Operations Management, Telephone Skills

Education
Arkansas State University   2002 — 2005
N/A, Business Administration and Management, General

Jonesboro High School   1999 — 2002
Diploma, Basic

Experience
Providence Health & Services  June 2015 - Present
University of Southern California  September 2014 - June 2015
Community Medical Centers  October 2012 - September 2014
UCSF Medical Center  May 2011 - July 2012
Kaiser Permanente - TTG Group   April 2010 - May 2011
Omni Micro Systems, Inc.   December 2008 - April 2010
Daughters of Charity Health System  August 2007 - November 2008
City and County of San Francisco - Human Services Agency   October 2006 - April 2007
County of Santa Clara  June 2006 - July 2006
City and County of San Francisco - Human Services Agency   September 2005 - March 2006

Skills
E-learning, Instructional Design, Curriculum Development, Healthcare IT, Business Analysis, Training Administration, Training Coordination, Training Delivery, EHR, GoLive, EMR, Instructor-led Training, Adult Education, Captivate, Blended Learning, Distance Learning, Curriculum Design, Learning Management, Instructional Technology, E-learning Development, Classroom Instruction, Classroom, E-Learning, Healthcare Information..., Training, Software Documentation, Project Management, Ambulatory, Testing, Revenue Cycle, Informatics, Epic Systems, Management, Integration, CPOE, Data Analysis, Analysis, Software Implementation, Program Management, CRM, Requirements Analysis, HIPAA, HL7, Hands-on Training, Human Resources

Education
University of Phoenix   2005 — 2007
Masters of Management, Management

University of Phoenix   2001 — 2004
BSIT, Information Technology

Experience
City and County of San Francisco - Human Services Agency   October 2011 - Present
U.S. Census Bureau -- Census Coverage Management   April 2010 - July 2010
Year Up  2010 - 2010
NOVO 1  February 2009 - October 2009
Spirit Halloween  September 2008 - November 2008
Sunrise Senior Living  June 2007 - September 2008
Jewel-Osco  July 2005 - June 2007
Academy Cafe   2001 - 2005

Skills
Community Outreach, Customer Service, PowerPoint, Interviews, Event Planning, Administrative..., Leadership, StumbleUpon, Detail Oriented

Education
City College of San Francisco   2010 — 2011

Year Up

Experience
Sacramento County  November 2014 - Present
Sacramento County  November 2012 - October 2014
Boys Hope Girls Hope  June 2012 - October 2012
City and County of San Francisco - Human Services Agency   September 2011 - May 2012
Kids Rethink New Orleans Schools  May 2011 - July 2011
Contra Costa County  October 2010 - May 2011
Disability Group, Inc.   September 2009 - June 2010

Skills
CWS/CMS, IBM SPSS Statistics, Qualtrics, Adobe Design, Microsoft Excel, Microsoft Word, PowerPoint, Volunteer Management, Crisis Intervention, Case Managment, Mental Health, Program Evaluation, Microsoft Office, Social Services, Public Speaking, Fundraising, Adolescents, Teaching, Nonprofits, Research, SPSS, Spanish, Child Development, Editing, Event Planning, InDesign, Child Welfare, Program Development, Data Analysis, Data Entry, Community Outreach, Youth Development, Community Organizing, Policy Analysis, Grants, Case Management

Education
University of California, Berkeley   2010 — 2012
Master of Social Work (M.S.W.), Social Work

University of California, Berkeley   2007 — 2009
Bachelor of Arts (B.A.), English

Experience
El Dorado County Health and Human Services   June 2015 - Present
City and County of San Francisco - Human Services Agency   August 2014 - May 2015
Brighter Beginnings  September 2013 - May 2014
GEAR UP, San Francisco Unified School District   September 2010 - June 2013
Teach for America (TFA) – John Muir Elementary School, SFUSD   June 2008 - June 2010
UC Santa Barbara, Koegel Autism Center   November 2007 - June 2008

Skills
Teaching, Psychology, English, Non-profits, Staff Development, At-risk, Program Management, Program Development, Tutoring, Special Education, Curriculum Design, Curriculum Development, Public Speaking, Teachers, Lesson Planning, Literacy, Educational Leadership, Classroom Management, Early Childhood..., Elementary Education, Student Counseling, Youth Development, Higher Education, Teacher Training, Program Evaluation, Community Outreach, Nonprofits

Education
University of California, Berkeley   2013 — 2015
Master of Social Work (M.S.W.), Social Welfare

University of California, Santa Barbara   2004 — 2008
B.A., Psychology

Experience
City and County of San Francisco - Human Services Agency   July 2014 - Present
City and County of San Francisco - Human Services Agency   June 2013 - July 2014
City and County of San Francisco - Human Services Agency   October 2012 - June 2013
City of Berkeley  February 2012 - September 2012
City of Berkeley  December 2009 - February 2012
Peabody Museum of Ethnography and Archeology   December 2008 - May 2011
City of Berkeley  May 2004 - December 2009
UCSF  December 2003 - March 2004
Justice Resource Institute  April 2001 - September 2003

Skills
Excavation, Research, Data Entry, Social Media, Qualitative Research, GIS, Community Development, Writing, Microsoft Office, Anthropology, Word, Excel, PowerPoint, Customer Service, Outlook, Public Speaking, Microsoft Word, Grant Writing, Microsoft Excel, Management, Nonprofits, Analysis, Editing, Training, Government, Interviews

Education
California State University-East Bay   2011 — 2013
M.A., Applied Anthropology

Harvard University   2006 — 2011
A.L.B., Anthropology & Archeology

Berkeley College   2003 — 2005
A.A., Liberal Arts

University of California, Berkeley
Professional Series in Strategic Online Marketing

Experience
City and County of San Francisco - Human Services Agency   September 2014 - May 2015
East Bay Children's Law Offices  September 2013 - May 2014
Family Care Network, Inc.   July 2012 - July 2013
Family Care Network, Inc.   May 2011 - July 2012
Sexual Assault Recovery & Prevention   February 2011 - August 2011
The Community CENTER   August 2010 - June 2011
Oak Park Housing Authority   August 2010 - June 2011
Cal Poly State University  August 2010 - June 2011
United Way of America  March 2011 - April 2011
Cal Poly State University  September 2009 - June 2010

Skills
Psychology, Volunteer Management, Leadership, Child Welfare, Crisis Intervention, Public Speaking, SPSS, Logistics Planning, Volunteer Recruiting, Volunteer Training, Cpr Certified, Team Leadership, Professional..., Proficiency in Micro..., Press Releases, Social Services, Nonprofits, Community Outreach, Event Planning, Research, Microsoft Office, Program Development, Case Management, Microsoft Excel

Education
University of California, Berkeley   2013 — 2015
Master of Social Work (MSW), Child Welfare: Title IV-E Recipient

California Polytechnic State University-San Luis Obispo   2006 — 2010
Bachelor of Science, Psychology, Cum Laude

Yosemite High School   2002 — 2006
High School Diploma

Experience
City and County of San Francisco - Human Services Agency   November 2014 - Present
Bay Area Nonviolent Communication (BayNVC)   September 2014 - Present
Bay Area Nonviolent Communication (BayNVC)   2007 - Present
Roxanne Manning, Ph.D.   2004 - Present
New York Intensives   2004 - Present

Skills
Emotional Intelligence, Conflict Resolution, Conflict Management, Nonviolent Communication, Couples Counseling, Personal Development, Executive Coaching, Family Therapy, Workshop Facilitation, Conflict Transformation, Psychotherapy, Counseling Psychology, Self-esteem, Organizational..., Coaching, Teaching, Training, Compassion, Public Speaking, Nonprofits, Stress Management, Leadership Development, Mindfulness, Life Transitions, Lifestyle Coaching, Career Counseling, Staff Development, Program Development, Facilitators, Mental Health, Meditation, Google Groups, Conflict, Mediation, Life Coaching, NLP, Executive Development, Psychology, 360 Feedback, Workshop Development, Workshops, Presentation Coaching, Career Development, Retreats, Facilitation, Training Facilitation

Education
Binghamton University   1995 — 2000
Ph.D., Clinical Psychology

Experience
Words by Jason Hecker   July 2015 - Present
Sweat Strength + Cycling   April 2014 - Present
City and County of San Francisco - Human Services Agency   January 2014 - Present
FACES SF  October 2013 - January 2014
Learn iT!  April 2011 - October 2013
Northern Kentucky University  September 2003 - December 2010
Literacy Center West  August 2001 - December 2010
Cincinnati Institute for Career Alternatives   January 2000 - July 2001
Risk Records   1997 - 1998

Skills
Strategic Planning, Project Coordination, Copywriting, Project Management, Staff Development, Social Media, Organizational..., Government Compliance, Social Media Marketing, Non-profits, Public Speaking, Team Building, Mentoring, Event Planning, Writing, Event Management, Budgeting, Leadership Development, Organizational..., Fundraising, Public Relations, Marketing Strategy, Negotiation, Social Networking, Editing, Program Management, Project Planning, MS Project, Budgets, ITIL, ITIL Certified, Contract Management, Instructor-led Training, Training Delivery, Communication Training, Critical Thinking, Nonprofits, Program Development, Management, Grant Writing, Community Outreach, Training, Grants, Teaching, Proposal Writing, Community Development, Workshop Facilitation, Time Management, Networking, Coaching

Education
Northern Kentucky University   2000 — 2003
MPA, Public Administration, 3.83/4.0

University of Cincinnati   1989 — 1993
BA, Communication

Columbus State Community College   1988 — 1989

Experience
Serco Inc. and Sterling Medical Staffing Group   October 2012 - October 2014
City and County of San Francisco - Human Services Agency   January 2008 - August 2012
UCSF and and City and County of San Francisco   June 2001 - January 2008

Skills
Social Services, Psychotherapy, Crisis Intervention, Case Managment, Mental Health, Mental Health Counseling, Case Management, Psychiatry, Group Therapy, Behavioral Health, Therapists, Post Traumatic Stress, CBT

Education
University of Southern California   1999 — 2001
Master of Social Work (MSW), Social Work

UC Davis   1990 — 1995
Bachelor of Arts (B.A.), Sociology

Torrey Pines High School   1986 — 1990

Experience
City and County of San Francisco - Human Services Agency   September 2015 - Present
City and County of SF   December 2003 - September 2015
Ajilon Finance Solutions  February 2002 - November 2003

Skills
Analysis, Budgets, Case Management, Case Managment, Community Outreach, Event Planning, Fundraising, Microsoft Excel, Non-profits, Nonprofits, Payroll, Psychotherapy, Public Speaking, Account Management, Training, Customer Service

Education
San Francisco State University   1995 — 1998
Bachelor of Arts (B.A.), Hispanic-American, Puerto Rican, and Mexican-American/Chicano Studies

Experience
City and County of San Francisco - Human Services Agency   2015 - 2015

Skills
Executive Management, Executive..., Management

Education
Colorado Technical University   2006 — 2010
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

Experience
City and County of San Francisco - Human Services Agency   January 2014 - Present
City and County of San Francisco - Human Services Agency   August 2011 - December 2013
City and County of San Francisco - Human Services Agency   2005 - 2011

Skills
Social Services, Eligibility, Quality Assurance, Reporting & Analysis, Databases, Case Management, CalWIN, Program Evaluation, Project Management, Nonprofits, Community Outreach, Local Government, Policy Analysis, Program Development, Human Resources, Customer Service

Education
San Francisco State University
Dietetics, Business, and CFS

Experience
City and County of San Francisco - Human Services Agency   June 2015 - Present
HealthRIGHT 360  April 2015 - June 2015
Glide Health Services  August 2013 - March 2015
Glide Health Services  June 2013 - August 2013
San Jose State University Career Center  October 2011 - May 2013
Cornerstone Academy  January 2010 - October 2011
Chilli Pepper Events   October 2009 - October 2009
Chinatown Beacon Center   June 2008 - August 2008

Skills
Organized, Creative/Artistic, Motivated, Perfectionist, PowerPoint, Teaching, Tutoring, Public Speaking, Social Networking, Event Planning, Research, Customer Service, Student Affairs, Career Counseling, Microsoft Office, Microsoft Word, Student Development, Higher Education, Program Development, Volunteer Management, Community Outreach, Resume Writing, Leadership, Social Media, Nonprofits, Interviews, Grant Writing, Training, Data Entry

Education
University of San Francisco   2015 — 2017
Master’s Degree, Public Administration

San Jose State University   2011 — 2013
Bachelor of Science (B.S.), Health Science

City College of San Francisco   2009 — 2011
Associate of Science (AS), Allied Health Science

College of San Mateo   2009 — 2011
Associate of Science (A.S.), Allied Health Science

Skyline College   2009 — 2011
Associate of Science (A.S.), Allied Health Science

Experience
City and County of San Francisco - Human Services Agency   September 2015 - Present
Familia Ayara   June 2015 - August 2015
The Rhythmic Arts Project (TRAP)   January 2015 - May 2015
SOAR for Youth   September 2014 - May 2015
Family Support Services of the Bay Area  February 2013 - July 2014
IES Language Foundation  October 2012 - January 2013
Jodi House Brain Injury Support Center  June 2010 - August 2012
Goleta Union School District  August 2009 - August 2012
UC Santa Barbara  January 2009 - December 2009
UC Santa Barbara  September 2008 - December 2008

Skills
Program Development, Social Services, Teaching, Non-profits, Research, Spanish, Editing, Nonprofits, Youth Development, Community Outreach, Grant Writing, Fundraising, Curriculum Development, Sociology, Translation, Event Planning, Higher Education, Tutoring, Program Evaluation, Volunteer Recruiting, Public Speaking, Psychology, Social Networking, Case Managment, Racial Justice, Newsletter Production, Education, Microsoft Word, Curriculum Design, Support Groups, Critical Race Theory, Bartending, Interpreting, Microsoft Excel, PowerPoint, Adult Education, Percussion, Mental Health, Traumatic Brain Injury, Cpr Certified, Phone Skills, Web Browsing, Music, Web Site Production, Volunteer Training, Woodworking, Information Technology, Hand Percussion, Social Psychology, Case Analysis

Education
University of California, Berkeley   2014 — 2016
Master's Degree, Masters in Social Welfare

UC Santa Barbara   2007 — 2009
Master of Arts (M.A.), Latin American & Iberian Studies, 3.96

California State University Bakersfield   2003 — 2005
Bachelor of Arts (B.A.), Sociology

Bakersfield College   2001 — 2003
Associate of Arts (A.A.), Sociology

Carmelitas

Experience
Solano County  June 2015 - Present
City and County of San Francisco - Human Services Agency   September 2014 - May 2015
Mack Center on Nonprofit & Public Sector Management in the Human Services   May 2014 - September 2014
Mt. Diablo Unified School District  June 2014 - August 2014
Alameda County Office of Education  September 2013 - May 2014
Interdisciplinary Affective Science Laboratory under Dr. Lisa Feldman Barrett   September 2011 - April 2013
Northeastern University  September 2012 - December 2012
HeadsUP Guidance and Wellness Center - ASPIRE Program   January 2012 - September 2012
Nevada Institute for Children Research and Policy   January 2012 - September 2012
Culture and Emotion Laboratory at UNLV under Amanda Haboush M.A.   May 2011 - September 2011

Skills
Completion of CITI..., Knowledgable in Valant..., Familiar with Windows..., Public Speaking, Non-profits, Volunteer Management, Training, Psychology, Group Therapy, SPSS, Grant Writing, Teaching, Research, Statistics, Psychotherapy, Resume Writing, Program Management, Mental Health, Social Services, PowerPoint, Data Analysis, Clinical Research, Community Outreach, Microsoft Word, Program Evaluation, Treatment, Higher Education, Event Planning, Nonprofits, Program Development, Conflict Resolution, Qualitative Research, Case Managment, Fundraising, Case Management

Education
University of California, Berkeley   2013 — 2015
Master's Degree, Social Work

Northeastern University   2008 — 2013
Bachelor of Science Degree, Psychology with minor in Sociology

Experience
1st Light Energy Inc  October 2013 - Present
City and County of San Francisco - Human Services Agency   January 2007 - December 2009

Skills
Strategic Planning, Budgets, Benefits, Workers Compensation, Microsoft Office, Research, Recrutiment/Retention, Customer Service, Onboarding, Training, Labor Relations, Human Resources, Organizational..., Employee Benefits, Management, Leadership, Policy, Performance Management, Talent Acquisition

Education
New College of California School of Law   1993 — 1995
Juris Doctor (JD), Law

University of California, Berkeley   1986 — 1989
Bachelor of Arts (B.A.), Sociology

Experience
Billings Clinic  2007 - Present
Billings Clinic  March 2014 - Present
Montana State University Billings  September 2008 - Present
University of Montana  September 2008 - Present
Sutter Health  2005 - 2008
City and County of San Francisco - Human Services Agency   1996 - 1998

Education
University of California, Berkeley   1998 — 2003
PhD, Health Services & Policy Analysis

University of California, Los Angeles - School of Public Health   1992 — 1994
Master's Degree

University of Vienna

Experience
City and County of San Francisco - Human Services Agency   January 2013 - Present

Skills
Child Welfare, Social Services, Case Managment, Non-profits, Parent Coaching, Career Counseling, CPR, AED and Basic..., Professional Assault..., Project Management, Start-ups, Digital Media, Social Media, Online Advertising, Mental Health, Nonprofits, Treatment, Training, Teaching, Crisis Intervention, Case Management, Adolescents

Education
University of California, Berkeley   2007 — 2009
M.S.W., Social Welfare

University of Virginia   1998 — 2002
B.A., Psychology, English Language and Literature

Experience
City and County of San Francisco - Human Services Agency   January 2013 - Present
City and County of San Francisco - Human Services Agency   June 2007 - January 2013
County Administrator's Office - Contra Costa County   2006 - 2007
Harvey M. Rose Associates, LLC   2005 - 2006
California Legislative Analyst's Office  2003 - 2005
Child Advocates of Santa Clara & San Mateo Counties   June 2002 - July 2003
County of Santa Clara  November 2000 - August 2002
County of Santa Clara  February 1999 - November 2000
Peace Corps  November 1996 - January 1999

Education
Goldman School of Public Policy, UC Berkeley   2001 — 2003
Master of Public Policy

Stanford University   1990 — 1994
BA

Experience
San Francisco Department of Public Health  October 2014 - Present
City and County of San Francisco - Human Services Agency   May 2014 - October 2014
Human Services Agency of San Francisco   December 2002 - June 2014
Dept. of Human Services  January 2002 - June 2014
COURT DEPENDENCY (protective services   August 2007 - April 2009
Protective services  January 2002 - December 2002
florence crittendon services   January 1991 - January 1999

Skills
Psychotherapy, Treatment, Family Therapy, Case Managment, Teaching, Child Development, Juvenile Law, Adolescents, Mediation, Child Welfare, Social Services, Foster Care, Interventions, Mental Health, Mental Health Counseling, Program Development, Parent Education, Program Evaluation, Child Advocacy, Crisis Intervention, Motivational..., Community Outreach, Group Therapy, Counseling Psychology, Nonprofits, Psychosocial, Volunteer Management, Case Management Services, Therapeutic Crisis..., Child Protective..., Substance Use Disorders, Family Services, School Social Work, Case Management, Behavioral Health, Psychology

Education
San Francisco State University   1999 — 2001
MSW, Social Work

San Francisco State University   1999 — 2001
Master, Social Work

Antioch College   1987 — 1991
BA, Human Development; Social Work

Antioch University   1987 — 1991
BA, Social Work

Experience
DC Automotive Management   June 2012 - November 2014
Dwell Magazine  May 2011 - May 2012
City and County of San Francisco - Human Services Agency   March 2010 - September 2010
San Francisco Public Defender's Office  November 2009 - March 2010
Mayor's Office of Neighborhood Services  August 2008 - September 2009
San Francisco Public Defender's Office  May 2008 - July 2008

Skills
New Business Development, Business Analysis, Leadership Development, Strategic Planning, Program Development, Public Speaking, Operational Due..., Grant Writing, Fundraising, Process Implementation, Strategic Financial..., Event Planning, Networking, Cultural Diversity, Professional Mentoring

Education
Mills College, Graduate School of Business   2009 — 2014

Patten University   2006 — 2008
Bachelor of Arts (B.A.), Psychology

Experience
City and County of San Francisco - Human Services Agency   May 2012 - Present
Office Relief  March 2011 - May 2012
Confidential  September 2010 - March 2011
Mika Specialty Salon   March 2010 - March 2011
Confidential  April 2009 - July 2009
Robert Half International  December 2007 - November 2008
Confidential  July 2007 - September 2007
Blackhawk Network  July 2006 - May 2007
Robert Half International  March 2000 - July 2006

Skills
Customer Service, Process Improvement, Organizational Structure, Recruiting

Education
University of San Francisco   1998 — 1999
B.S., Information Systems Management

Experience
City and County of San Francisco - Human Services Agency   January 2000 - Present
CalWIN Project   December 2001 - June 2006
City and County of San Francisco  November 1998 - January 2000

Skills
SQL Programmer, SQL Server 2005/2000, HTML + CSS, Microsoft Office, HTML, Project Management, Requirements Gathering, Business Analysis, Requirements Analysis

Education
Santa Rosa Junior College   1985 — 1987
Accounting & Programming

Experience
City and County of San Francisco - Human Services Agency   1998 - 2008
St. Anthony Foundation  1988 - 1998
Mayor's Office of Housing and Economic Development   1983 - 1988

Skills
Program Development, Public Speaking, Strategic Planning, Community Outreach, Project Management, Volunteer Management, Microsoft Word, Public Relations, PowerPoint, Editing, Program Management, Program Evaluation, Social Services

Education
Johns Hopkins SAIS   1973 — 1975
Diploma, US Foreign Policy and International Economics

University of San Francisco, San Francisco, CA   1969 — 1973
BA Cum Laude, Political Science and Government

Experience
City and County of San Francisco - Human Services Agency   May 2015 - Present
City & County of San Francisco - Human Services Agency   January 2007 - May 2015
City & County of San Francisco, Mayor's Office   August 2005 - November 2006
City & County of San Francisco, Mayor's Office   October 2002 - July 2005
National Economic Development & Law Center  September 2001 - September 2002
Episcopal City Mission  May 2000 - July 2001
Harder & Company Community Research   August 1998 - April 2000
University of California, Berkeley  January 1998 - May 1998
U.S. Department of Housing & Urban Development   June 1997 - August 1997
Federal Home Loan Bank  July 1995 - July 1996

Skills
Policy, Program Evaluation, Program Management, Public Policy, Grant Writing

Education
University of California, Berkeley   1996 — 1998
MPP, Public Policy

University of California, Berkeley   1990 — 1994
BA, Sociology

University of Sevilla

Experience
City and County of San Francisco - Human Services Agency   April 2013 - Present
SAY Media  October 2012 - April 2013
Jolly Technologies  June 2012 - October 2012
Samuel H. Wong & Co., LLP, San Mateo, CA   August 2010 - January 2012
HomeBricks   October 2009 - February 2010
Special Olympics Southern California  March 2009 - August 2009

Skills
Audit of SEC Registrant, US GAAP, US GAAS, Microsoft Word, Excel,..., QuickBooks, Peachtree, Financial Statements, Auditing Standards, Accounts Receivable, Journal Entries, Accounts Payable

Education
University of California, Los Angeles   2006 — 2008
BA, Business Economics, Accounting Minor, 3.88

Experience
City and County of San Francisco - Human Services Agency   September 2014 - Present
San Francisco Municipal Transportation Agency  May 2013 - September 2014
City and County of San Francisco, TTX   July 2011 - May 2013
East West Bank  February 2010 - May 2011
Redfin  March 2009 - December 2009
The Rental Source   May 2007 - March 2009

Skills
Banking, Loans, Credit Analysis, Commercial Banking, Real Estate

Education
San Francisco State University
BS, Economics

Experience
Esquire Deposition Solutions  March 2015 - Present
Market Appraisal Group   July 2013 - April 2014
Leather Gloves Online   October 2011 - March 2013
City and County of San Francisco - Human Services Agency   March 2011 - October 2011
City Sightseeing LTD   March 2006 - October 2008
KI  December 2004 - January 2006
Uhaul  February 2003 - October 2004

Skills
Certifications, Microsoft Excel, Microsoft Word, Microsoft Office, Lotus Notes, Schedules, Travel, Transportation, Financial Services, Outlook, QuickBooks, Accountability, Punctuation

Education
City College of San Francisco   2008 — 2011
Certificate, Personnel/Human Resources Mgmt; Business Management 2009

City College of San Francisco   2008 — 2010
AA, Business

Experience
City and County of San Francisco - Human Services Agency   June 2015 - Present
City and County of San Francisco  June 1995 - June 2015
The Salvation Army  May 1994 - May 1995
Vocational Rehabilitation Services Belmont, California   May 1993 - May 1994

Skills
Child Welfare, Policy Analysis, Government, Case Managment, Policy, Community Outreach, Mental Health, Non-profits, Public Speaking, Research, Event Planning, Data Analysis, Adolescents, Spanish, Psychology

Education
SFSU   1993 — 1995
Master's degree, Vocational Rehabilitation Counseling/Counselor

Uninversity of Kerala   1981 — 1983
Master's degree, Economics

Experience
Springwell  2009 - Present
City and County of San Francisco - Human Services Agency   1998 - 2005

Skills
Nonprofits, Program Development, Public Speaking, Community Outreach, Social Services, Volunteer Management, Case Management, Fundraising, Grant Writing, Program Evaluation, Mental Health, Public Policy, Event Planning, Social Media, Editing, Grants, Policy Analysis, Workshop Facilitation

Education
NDS   1980 — 1985

San Francisco State University
MSW, Master of Social Work

Experience
Aspen Environmental Field Services   May 2013 - Present
Land Services, Inc.   June 2012 - May 2013
Ecology and Environment, Inc  June 2010 - October 2011
BIKRAM YOGA  July 2009 - June 2010
UC Berkeley / NSF Grant "San Francisco Bay Area Shellmound Project"   September 2005 - January 2009
Universal Ensco / Transwestern Phoenix Expansion Projece   May 2008 - November 2008
Pacific Legacy, Inc.   August 2007 - February 2008
City and County of San Francisco - Human Services Agency   May 2007 - August 2007
Caltrans / Catalogue Verification Project   February 2006 - February 2007
Maya Research Program  May 2006 - July 2006

Skills
GIS ArcMap Software and..., Experience with Oil and..., Published Author -..., Environmental Impact..., Competent with both MAC..., Competent with the use..., Managerial Skills, Database Design, Use..., Working knowledge NEPA,..., Environmental Impact..., NEPA, Wetlands, CEQA, ArcMap, CWA, Pipelines, Mitigation, GPS, Environmental Compliance, Soil, GIS, Environmental Policy, Anthropology, Surveying, Inspection, Environmental Permitting, Analysis, Natural Gas, Environmental Consulting, Research, Water, Environmental Awareness, Maintenance & Repair, Environmental Science, Archaeology, NHPA, History, Environmental..., NPDES, Construction, Water Quality, Projects, Project Planning, Report Writing, ArcGIS, Ecology, Endangered Species, Environmental Monitoring, Environmental Planning, Field Work

Education
San Francisco State University   2005 — 2009
Master of Arts (M.A.), Anthropology / Archaeology, 3.9

Indiana University Bloomington   1996 — 2000
Bachelor of Arts (B.A.), Anthropology / Archaeology, 3.7

Experience
Department of Elections  May 2014 - June 2014
SFPUC  May 2014 - May 2014
City and County of San Francisco - Human Services Agency   July 2013 - March 2014
San Mateo County Transit District  February 2013 - July 2013
Snippety Crickets   November 2010 - October 2012

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Social Media, Data Entry, Teamwork, Administration

Education
San Francisco State University
Teaching Credential, Elementary Education and Teaching

UC Riverside
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Scheu Steel Supply Co   June 2015 - Present
Scheu Steel Supply Co   June 2015 - Present
City and County of San Francisco - Human Services Agency   November 2013 - November 2014

Skills
Microsoft Word, Microsoft Excel, Teamwork, Customer Service, Facebook, Outlook, Time Management, Research, Windows, Data Entry, Spanish, Telephone Skills, Team Leadership, Customer Satisfaction, Training, PowerPoint, English, Access, Social Networking, Leadership, Account Management, B2B, B2C, Mathematics, Microsoft Office, Sales, Team Building

Education
City College of San Francisco   2011 — 2012

Luther Burbank High School   1992 — 1996
High Scgool Diploma, High Diploma

Experience
Advantage Point Technologies  September 2011 - Present
City and County of San Francisco - Human Services Agency   March 2013 - November 2014

Skills
Windows 7, XP, Active Directory, OS X, ActiveSync, Norton Ghost, Microsoft Office 2007, Cisco VPN, Desktop Deployment, Dell Computers, Workstations, Laptops, Remote Desktop, DNS, Data Center, Help Desk Support, Microsoft Office, Software Documentation, System Administration, VPN, Windows XP, Windows XP Pro

Education
San Francisco State University   2010 — 2011
Bachelor of Science (BS), Criminal Justice

Experience
Homeless Prenatal Program  August 2012 - Present
City and County of San Francisco - Human Services Agency   November 2011 - May 2012
Sheila's Day Care   September 2000 - June 2007
Bayview Youth Services   August 1998 - May 2005

Skills
Case Managment, Microsoft Word, Microsoft Excel, Microsoft Office, Salesforce.com, Community Outreach, Cultural Diversity, Diversity, Youth Development, Youth Leadership, Office Management, Office Administration, Front Office, Public Services, Community Organizing, Community Service, Community Engagement

Education
Sonoma State University

Experience
City and County of San Francisco - Human Services Agency   November 1999 - Present

Education
University of Guam
Master's Degree, Counselor Education/School Counseling and Guidance Services

University of Guam
Counselor Education/School Counseling and Guidance Services

Experience
City and County of San Francisco - Human Services Agency   May 2005 - Present

Skills
Policy Analysis, Case Managment, Social Services, Community Outreach, Program Development, Program Evaluation, Workforce Development, Organizational..., Public Administration, Community Development, Career Counseling, Grant Writing, Government, Policy, Nonprofits, Youth Development, Case Management, Crisis Intervention, Resume Writing, Volunteer Management

Education
University of San Francisco   2006 — 2008
Information System, Business Administration and Information Systems

Experience
City and County of San Francisco - Human Services Agency   June 2006 - Present

Education
UC Berkeley   2004 — 2006
Master of Social Work (MSW)

UCLA   2000 — 2004
Bachelor of Arts (B.A.), Major in Sociology and Minor in Education

Experience
City and County of San Francisco - Human Services Agency   June 2013 - Present

Education
City College of San Francisco
Associate's degree, Social Services

Experience
City and County of San Francisco - Human Services Agency  

Skills
Private Investigations, Government, Policy, Policy Analysis, Patrol, Public Administration, Criminal Justice, Public Safety, Crime Prevention, Emergency Management

Education
University of San Francisco   2011 — 2012
BA, Public Administration