Best Western International
Industry: Hotel company
DescriptionBest Western International, Inc., operator of the Best Western Hotels & Resorts brand, operates over 4,100 hotels and motels worldwide. The chain, with its corporate headquarters in Phoenix, Arizona, operates more than 2,000 hotels in North America. The brand was founded by M.K. Guertin in 1946. Reservations: 0800 393130 Headquarters: Phoenix, Arizona, United States CEO: David Kong (2004–) Number of employees: 1,254 (2012) Subsidiaries: Sweden hotels, SureStay Hotels, Type of business: Cooperative
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1,570 Best Western International employees in database. Find out everything there's to know about Best Western International employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Best Western International Employees
Colorado Uniform Company February 2015 - July 2015
Vail Valley Foundation June 2014 - August 2014
College Tourist January 2014 - May 2014
10 Park Lanes March 2012 - December 2013
Waste Management September 2010 - January 2012
Best Western International September 2009 - November 2009
Chipper's Lanes October 2007 - September 2009
Hallmark Cards September 2005 - August 2007
Skills
Customer Service, Special Events..., Retail, Administrative..., Microsoft Office, Customer Satisfaction, PowerPoint, Teamwork, Sales, Fundraising, Merchandising, Event Management, Hospitality, Event Planning, Recycling, Social Media, Public Speaking, Marketing, Leadership, Social Networking, Social Media Marketing, Retail Sales, Employee Training, Critical Thinking, Microsoft Excel, Leadership Development, Management, Training, Microsoft Word, Volunteering, Volunteer Management, Hospitality Industry, Proofreading, Time Management, Inventory Management
Education
Johnson & Wales University 2012 — 2014
Bachelor of Science (BS), Sports, Entertainment, & Event Management, Graduated Magna Cum Laude
International College of Management Sydney ATF ICTHM Trust 2014 — 2014
Study Abroad Certificate, Event Mangement
Front Range Community College 2004 — 2010
Associate of Applied Science (A.A.S.), Business
Honeywell Aerospace May 2014 - Present
Arizona State University 2012 - Present
AZ Care Providers January 2009 - June 2009
Best Western International February 2007 - October 2008
Skills
Matlab, PowerPoint, Statistics, Microsoft Office, Customer Service, Chemistry, Technical Writing, Data Analysis, Microsoft Excel, Microsoft Word, Pro Engineer, Aerospace Engineering, SolidWorks
Education
Arizona State University 2012 — 2016
Bachelor’s Degree, Aerospace, Aeronautical and Astronautical Engineering, Senior
Glendale Community College 2010 — 2012
Hilton Phoenix Suites February 2012 - January 2015
Aaron's, Inc November 2011 - December 2012
Travelodge Hotels Limited July 2010 - December 2010
Courtyard by Marriott October 2007 - April 2008
Best Western International April 2007 - September 2007
GTI Tourism Kayı Tour June 2002 - August 2002
Cesars Temple June 2001 - August 2001
Sedef Otel April 2000 - May 2001
Merci Travel Agency June 1999 - December 1999
Skills
Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Front Office, Resorts, Micros, Pre-opening, Food & Beverage, Rooms Division, Banquets, Restaurants, OnQ, Guest Service Management, Rooms Division..., Hiring, Event Planning, Tourism Management, Travel Management, Purchasing, Operations Management, Team Building, Destination Marketing, Sales
Education
Çukurova Üniversitesi 2001 — 2006
Bachelor's degree, German Language Teacher Education
Zeal For Life February 2014 - Present
Sutherland Global Services April 2014 - July 2014
Best Western International August 2013 - April 2014
Skills
Hospitality Industry, Hotels, Hospitality Management, Hospitality, Hotel Management, Emergency Medicine, Emergency Services, Telemarketing, Restaurants, Front Office, High Organizational..., General Office Skills, Public Relations
Education
Louisiana Tech University 2014 — 2018
Bachelor's degree, Criminal Justice/Police Science
Alcorn State University
City of Phoenix May 2015 - Present
Phoenix Sister Cities Comm January 2015 - Present
Arizona State University August 2011 - Present
Barrett the Honors College August 2013 - Present
Best Western International January 2015 - May 2015
Target January 2015 - May 2015
Vasca Aquarium Supply August 2014 - December 2014
Changemaker Central May 2013 - May 2014
Surfin Fire Surf School June 2012 - August 2012
Skills
Leadership, Creativity, Will to Win, Highly Ambitious, Public Speaking, Youth Entrepreneurship, Teamwork, Customer Service, PowerPoint, Social Media, Facebook, Event Planning, Marketing, Microsoft Word, Microsoft Office, Social Media Marketing, Microsoft Excel, Time Management, Social Networking
Education
Arizona State University 2011 — 2015
Management & Marketing, Entrepreneurship/Entrepreneurial Studies, Marketing, 3.82
Marcos de Niza 2006 — 2011
The Olive Garden June 2013 - Present
Valvoline August 2014 - August 2015
Jalapeno Tree Mexican Restaura December 2012 - June 2013
Best Western International May 2011 - November 2011
Skills
Customer Service, Customer Satisfaction, Customer Support, Inventory, Secretarial Skills, Typing
Education
Stephen F. Austin State University 2013 — 2016
Bachelor of Arts (BA), Mass Communication/Media Studies
Jacksonville College-Main Campus 2012 — 2013
Mass Communication/Media Studies
Extended Stay Canada 2011 - Present
Extended Stay Hotels September 2008 - Present
Extended Stay Hotels January 2007 - October 2008
Aristocrate Suite Hotel August 2004 - November 2005
Best Western International August 2001 - August 2004
Skills
Hotels, Hospitality, Event Management, Catering, Hospitality Industry, Sales, Hotel Management, Hospitality Management, Food & Beverage, Front Office, Customer Service
Education
Algonquin College of Applied Arts and Technology 1998 — 2000
Diploma, Hotel & Restaurant Management
Macro-Pro Inc. March 2014 - January 2015
Best Western International October 2012 - March 2014
Public Attorneys Office (PAO) Regional Trial Court Batangas City Philippines November 2010 - January 2011
ARRO Law Office January 2008 - June 2009
Skills
Litigation, Legal Research, Legal Writing, Insurance, Public Policy, Training
Education
San Leandro Adult School 2013 — 2013
Medisoft Program, Billing and Coding
Best Western University 2012 — 2013
Hospitality Management, Front Desk
University of Batangas 2001 — 2011
Bachelor of Arts Major in Political Science and Doctor of Jurisprudence, law
AutoZone July 2013 - Present
AutoZone September 2010 - July 2013
Exelis October 2008 - June 2013
Flextronics Corporation May 2005 - November 2007
Solectron Corp. August 2003 - May 2005
Best Western International June 1997 - August 2000
Skills
Understand Mechanical,..., Proficient in Microsoft..., Knowledge of quality..., Assembly skills, Problem Solving, Manufacturing
Education
Automeca Technical College-Aguadilla 2002 — 2006
Automobile Mechanics and Electromechanics, Certificate, 3.85
Universidad de Puerto Rico 1997 — 1999
Quality Control, Quality Control Technology/Technician, 3.85
Dr. Pedro Perea Fajardo 1994 — 1997
Hight Scool, Electronics, 3.00
Amazon January 2015 - Present
Amazon November 2013 - January 2015
Best Western International December 2012 - November 2013
Best Western International April 2010 - December 2012
Best Western International April 2008 - April 2010
US Airways December 2006 - April 2008
US Airways April 2005 - December 2006
Skills
E-commerce, Marketing Strategy, Segmentation, CRM, Loyalty Programs, Marketing, Google Analytics, Cross-functional Team..., Omniture, Hotels, Strategic Partnerships, Supply Chain Management, Microstrategy, Access, Airlines, Predictive Analytics, Financial Modeling, Market Analysis, SQL, Cognos, CSS, Machine Learning, Oracle SQL, Coremetrics Analytics, SPSS, Websites, Microsoft SQL Server, Loyalty Analytics, XML, @Risk, StatTools, Solver, HTML 5, Payments, Leadership, Management
Education
Arizona State University 2012 — 2013
Master of Business Administration (MBA), Supply Chain Management
Northern Arizona University 2002 — 2004
Bachelor of Science (BS), Marketing
Baymont Inn & Suites Bremerton April 2011 - Present
Daniel's Law Firm August 2010 - April 2011
Subway July 2009 - June 2010
Best Western International January 2009 - July 2009
Walmart September 2003 - January 2009
Skills
Customer Service
Education
Metro Business College-Rolla 2014 — 2015
Medical Assistant, Medicine
Southern Missouri Christian School 2000 — 2002
Metro Business College-Rolla
Certification, Medical/Clinical Assistant
Travelliance June 2014 - Present
Best Western International August 2013 - March 2014
Four Points by Sheraton Chicago O'Hare April 2013 - October 2013
Candlewood Suites® Hotels March 2010 - April 2013
Hill International, Inc. March 2008 - January 2009
Al Buraimi Group January 2004 - March 2008
World Bank Group May 2003 - February 2004
Asian Development Bank April 2000 - June 2002
Skills
Customer Relations, Customer Satisfaction, Customer Experience, Sales Management, Sales Operations, Office Administration, Employee Management, Employee Engagement, Employee Recognition, Research, Hospitality Management, Resorts, Customer Service, Front Office, Hospitality, Hotels, Management, Administration, Hospitality Industry, Hotel Management
Education
Lyceum of the Philippines - Batangas City 2001 — 2004
Bachelor's degree, Tourism and Travel Services Management
Philippine Christian University 2002 — 2003
Master in Management, Public Administration
Lyceum of the Philippines - Batangas City 1997 — 2001
Bachelor's degree, Tourism and Travel Services Management, Honor Graduate - Cum Laude
Advantage Valet Parking, Inc. September 2012 - Present
Daireds Salon & Spa Pangea August 2008 - December 2012
Ace Parking May 2007 - August 2008
UPS February 2007 - February 2008
Best Western International April 2006 - January 2007
Sam's Club January 2005 - March 2006
Circuit City June 2001 - October 2004
Skills
Sales, Customer Service, Customer Satisfaction, Time Management, Microsoft Word, Leadership, Inventory Management, Cashiering, Microsoft Excel, Data Entry, Teamwork, PowerPoint, Telephone Skills, Social Networking, Public Speaking, Problem Solving, Hospitality, People Skills, Computer Proficiency, Critical Thinking, Social Media, Microsoft Office, Team Building
Education
Amberton University 2008 — 2010
Bachelor of Arts (B.A.) in Professional Development, Psychology
The University of Texas at Arlington 2004 — 2006
Bachelor of Arts (B.A.), Psychology
The University of Dallas 2002 — 2004
Professional Development, Psychology
Valley of the Sun United Way October 2012 - Present
Tin Can Marketing April 2012 - March 2014
DC Ranch Community Council July 2010 - October 2012
Armstrong Troyky PR & Advertising October 2009 - August 2010
Best Western International August 2008 - September 2009
Donor Network of Arizona May 2008 - August 2009
Denise Resnik & Associates 2007 - 2008
Skills
Non-profits, Spanish, Hospitality, Public Relations, Newsletters, Customer Service, Sales, Media Relations, Press Releases, Social Media, Strategic Communications, Corporate Communications, Internal Communications, Event Planning, Copywriting, Feature Articles, Social Media Marketing, Copy Editing, Public Speaking, Event Management, Facebook, Volunteer Management, Blogging, Marketing, Nonprofits, Social Networking, Strategy
Education
Arizona State University 2005 — 2009
BA, Public Relations
Arizona State University - Walter Cronkite School of Journalism and Mass Communication 2005 — 2009
Bachelor’s Degree, Communication, Journalism, and Related Programs
Danbury High School 2001 — 2005
Shamrock Foods Company October 2014 - Present
Best Western International July 2011 - October 2014
Best Western International June 2007 - June 2011
Best Western International May 2005 - May 2007
Skills
Hospitality, Hospitality Industry, Process Improvement, Change Management, Problem Management, Process Management, Release Management, ITIL, Project Management, Training, Leadership, Management, Business Process, IT Management, Cross-functional Team..., IT Service Management, Information Technology, SDLC, Vendor Management, Disaster Recovery
Education
Arizona State University 1990 — 1995
Bachelor's degree, Biology, Pre-Med
Episcopal Homes of Minnesota March 2015 - Present
Bright Horizons April 2003 - March 2015
Radisson 1990 - 1993
Best Western International June 1987 - May 1990
Skills
Early Childhood..., Teaching, Hospitality, Food Safety, Customer Service, Microsoft Word
Education
Anoka Ramsey Community College
Associate's degree, Registered Nursing/Registered Nurse
Concordia University-St. Paul
Early Childhood Education and Teaching
Transition November 2014 - Present
McKinstry March 2014 - October 2014
Microsoft January 2013 - October 2013
Georgia Highlands College 2010 - 2012
Administaff (now Insperity) 2007 - 2009
Oracle Corporation 1997 - 2003
South Fulton Medical Center 1995 - 1997
Amoco Production Company 1993 - 1994
Circle K 1992 - 1993
Best Western International 1989 - 1991
Skills
Organizational..., Talent Management, Performance Management, Training, Leadership Development, Employee Training, Strategic Planning, Project Management, Leadership, Team Building, Instructional Design, Coaching, Onboarding, Analysis, Workshop Facilitation, Process Improvement, Program Management, Performance Improvement, Staff Development, Organizational..., Blended Learning, Training Delivery, Instructor-led Training, Team Leadership, Management Development, Applicant Tracking..., Culture Change, Needs Analysis, Strategic HR, SHRM, Consulting, Performance Consulting, Talent Acquisition, Personnel Management, Employee Engagement, Succession Planning, Change Management, Human Resources
Education
Brenau University 2005 — 2007
MS, Organizational Leadership
Arizona State University 1981 — 1986
Bachelor of Science, Organizational Communications
Princess Cruises February 2015 - Present
Royal Group Hotels & Resorts September 2013 - February 2015
Best Western International October 2009 - September 2013
Best Western International January 2009 - October 2009
Best Western International March 2008 - January 2009
Skills
Yield Management, Revenue Analysis, Tourism, Hospitality, Hospitality Industry, Excel, HTML, Hotels, Online Advertising, Budgets, Marketing, Hotel Management, Hospitality Management, PowerPoint, Video Editing, Protel, Property Management..., Resorts, Food & Beverage, Management, Hotel Booking, Hotel, Analisi delle entrate, Gestione hotel, Bilanci di previsione, Resort, Ospitalità, Settore alberghiero, Gestione dei ricavi, Turismo, Alimenti e bevande, Gestione ospitalità, Prenotazioni alberghiere
Education
Università degli Studi di Perugia 2005 — 2008
Laurea Specialistica, Economia del turismo - Indirizzo gestionale/formativo, 110 / 110 con lode
Universidad Complutense de Madrid 2006 — 2007
Progetto Erasmus, Economia del Turismo
Università degli Studi di Napoli 'Parthenope' 2001 — 2005
Laurea Triennale, Management delle Imprese Turistiche, 102/110
The Harvest Depot March 2015 - Present
Best Western International August 2014 - March 2015
Bounce Around Play Park April 2012 - June 2013
Starbucks October 2008 - April 2012
Skills
Customer Service, Time Management, Microsoft Word, Hospitality, Teamwork, Customer Satisfaction, Food & Beverage, Inventory Management, Data Entry, Cashiering, Restaurants, Microsoft Office, Microsoft Excel, Telephone Skills, Food, Leadership
Education
Bryan University 2013 — 2015
Associate's degree, Family Law
Golden Sierra High 2002 — 2006
Diploma
Social Security Administration February 2015 - Present
Quality Inn Conference Center October 2014 - January 2015
Best Western International April 2013 - June 2014
Citi January 2012 - April 2013
Days Inn Shreveport September 2010 - August 2011
Royco Hotels September 2010 - August 2011
Baymont Inn September 2006 - April 2010
Drury Hotels May 2004 - July 2006
Red Roof Inn June 1992 - May 2004
US Army April 1987 - April 1995
Skills
Customer Satisfaction, Hospitality, Budgets, Time Management, Team Building, Hotels, Customer Service, Inventory Management, Human Resources, Training, Revenue Analysis, Sales Management, Negotiation, Operations Management, P&L, Forecasting, Coaching, Marketing, New Business Development, Team Leadership, Hiring, Process Scheduler, Income Statement, Employee Relations, Hotel Management, Hospitality Management, Contract Negotiation, Event Management, Accounting, Microsoft Office, Microsoft Excel, Management, Supervisory Skills, Account Management, Business Strategy, Business Planning, Purchasing, Event Planning, Payroll, Outlook, PowerPoint, Change Management, Organizational..., Employee Training, Front Office, Mentoring, Problem Solving, Hospitality Industry
Education
American InterContinental University 2012 — 2013
Master of Business Administration (MBA), Operations Management and Supervision, 3.7
American InterContinental University 2011 — 2012
Bachelors of Science, Business Administration, 3.8: Magna Cum Laude
American InterContinental University 2010 — 2011
Associate of Arts, Business Administration, 3.7, Honor Student
Caddo Magnet High School 1982 — 1985
Diploma with Distinction, Math/Science & Art, 3.8
Best Western International 2011 - 2011
Pita Paradise April 2007 - May 2007
Albertsons May 2004 - May 2005
Skills
Computer and Internet..., Assertive,..., A Flexible,..., High level of reading..., Ability to decipher and..., Worked with PowerPoint,..., Cashiering, Inventory Management, Training, Time Management, Customer Service, Food, Writing
Education
Arizona State University 2008 — 2012
Bachelor of Arts (BA), Religion and Applied Ethics Studies, 3.59
Paradise Valley Community College 2006 — 2008
Associate of Arts (AA), Philosophy
Best Western International September 2014 - March 2015
Hyundai Car Scan January 2014 - July 2014
Westmont Hospitality Group August 2012 - January 2014
Choice Hotels International January 2012 - August 2012
UNICEF Canada December 2011 - January 2012
UNICEF UK January 2008 - March 2010
tourism 2004 - 2009
McDonald's Corporation April 2007 - September 2007
Hilton Worldwide September 2005 - March 2006
Skills
Management, Hospitality, Hotel Management, Market Research, Training, Tourism, Leadership, Business Strategy, Research, Budgets, Revenue Analysis, Team Management, Sales Management, Pre-opening, Event Planning, MICROS, Customer Service, Event Management, Project Planning, Social Networking, Change..., Business Psychology, Global Human Resources..., Online Marketing, Leveraging Strategic..., Strategy, Volunteering, Investor Relations, Business Analysis, New Business Development, Sustainable Tourism, Charitable Giving..., Volunteer Leadership, Social Psychology, Public Relations, Operations Management, Business Planning, Marketing Strategy, Negotiation, Analysis, Branding & Identity, Sales, Change Management, Human Resources, Hospitality Industry, Resorts, Marketing, Customer Satisfaction, Restaurants, Property Management...
Education
Fanshawe College 2011 — 2012
Post Graduate, International Business/Trade/Commerce, A
London Metropolitan University 2008 — 2010
POST GRADUATE, INTERNATIONAL TOURISM MANAGEMENT, B
London Metropolitan University 2008 — 2009
MA, International Tourism
Indira Gandhi National Open University 2004 — 2007
Bachelor's degree, Tourism and Travel Services Management
Institute of Hotel Management 2004 — 2007
Bachelor of Science (B.Sc.), Hospitality and Hotel Administration
vidyodaya public school 2000 — 2004
schooling, Computer Science
Dimond Center Hotel October 2014 - Present
United States Air Force April 2002 - September 2014
Best Western International August 2001 - December 2002
Best Western International December 2001 - March 2002
Skills
Air Force, Military Operations, Military, Security Clearance, Military Experience, DoD, COMSEC, Operational Planning, Top Secret, Leadership, Defense, Information Assurance, Training, Supervisory Skills, Customer Service, Program Management, Project Management
Education
University of Maryland University College 2007 — 2018
BS Network Security, Computer Systems Networking and Telecommunications
AMA University 2000 — 2001
Bachelor of Science (BS), Computer Science
Movoto May 2014 - Present
Introgression 1995 - Present
Baynetwork Inc April 2012 - March 2014
Best Western International December 2000 - April 2002
Riffage.com May 1999 - December 2000
Skills
Graphic Design, Web Design, Illustration, CSS, Advertising, HTML5, Painting, Social Media, HTML 5, CMS, Digital Marketing, Flash, New Business Development, Marketing, WordPress, E-commerce, Photoshop, User Experience, CRM, User Interface Design, Interaction Design, Visual Communication, User Interface, Information Architecture, Dreamweaver, Email Marketing, Logo Design, Wireframes, User Experience Design, Adobe Creative Suite, Creative Direction, New Media, Art Direction, Usability, SEO, Illustrator
Education
Academy of Art University 2011 — 2015
MFA, Web Design & New Media
Collins College 1997 — 2001
Bachelors of Art, Visual Communications
Blizzard Entertainment August 2011 - Present
Examiner.com December 2010 - Present
Best Western International April 2008 - August 2011
Perceptis August 2009 - December 2010
Microsoft Dynamics December 2005 - December 2007
Syntho Pharmaceutical Inc 2002 - 2005
Skills
Customer Service, Windows, Social Media, Blogging, Microsoft Office, Social Networking, Technical Support, Editing, Content Strategy, Content Management, E-Learning, English, Troubleshooting, Creative Writing, Interviews, Hospitality, Social Media Marketing, Online Advertising, ESL, Teaching English as a..., Microsoft Dynamics, Microsoft CRM, Team Leadership, TESOL, Project Management, Microsoft Word, Marketing, Event Planning, Leadership, Research, Time Management, First Time Home Buyers
Education
Arizona State University 2009 — 2010
Glendale Community College 2007 — 2009
Mesa Community College 2006 — 2007
Nassau Community College
Greene Resources April 2014 - Present
Greene Resources September 2014 - December 2014
Private Residence April 2012 - March 2014
Best Western International August 2011 - January 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Satisfaction, PowerPoint, Teamwork, Outlook, Sales, Time Management, Inventory Management, Team Leadership, Management, Leadership, Training
Education
Appalachian State University 2013 — 2014
Appalachian State University 2008 — 2013
Bachelor's degree, Elementary Education and Teaching
Best Western International November 2014 - Present
Accounting Principals August 2013 - November 2014
Skills
Outlook, Customer Service, Public Speaking, Public Relations, QuickBooks, CRM, Lead Generation, Document Management, Word Processing, Microsoft Excel, Adobe Acrobat, Adobe Creative Suite, Microsoft Office, Proofreading, Compliance, Internal Audit, QuarkXPress, General Ledger, Accounts Receivable, Research, Cashiering, Call Centers, Drawing, File Management, Data Analysis, Retail Banking, Project Management, Inventory Control, Legal Documents, Publishing, Advertising, Market Research, Copy Editing, Department Budgeting, Presentation Skills, Mediation, Interpersonal Leadership, Employee Training
Education
Grand Canyon University 2013 — 2015
Bachelor of Science (B.S.), Business Management, 4.0
Argosy University Phoenix 2010 — 2011
The Ohio State University August 2013 - Present
Best Western International February 2013 - May 2013
Education
The Ohio State University 2013 — 2015
Master's degree, Hospitality Administration/Management
Fujian Normal University 2009 — 2013
Bachelor's degree, Japanese Studies
Pathway Christian Academy June 2015 - Present
Dwelling Place Christian Fellowship August 2013 - Present
Ewing Building & Remodeling November 2013 - April 2014
Best Western International May 2013 - October 2013
Good Samaritan Hospice March 2010 - December 2012
Valley Chiropractic August 2006 - March 2010
Skills
Administration, Communication, Organizational..., Certified Trainer, Microsoft Excel, Microsoft Office, Customer Service, Event Planning, Management, Process Scheduler, Non-profit..., Office Management, Office Administration, Teacher Mentoring, Strategic Planning, Educational Leadership, Business Networking, PowerPoint, Grant Writing, Microsoft Word, Budgets, Public Speaking, Training, Teaching, Time Management, Leadership, Outlook, Social Media, Human Resources, Research, Social Networking
Education
American InterContinental University 2007 — 2009
Associate's Degree, Business Administration/Human Resources
Best Western International September 2005 - Present
Office Partners March 2002 - September 2005
Thunderbird School of Global Management March 2001 - March 2002
TNT Skypak Inc. July 1997 - November 1998
Skills
Hotels, Hospitality Industry, Hospitality, Loyalty Programs, Email Marketing, Direct Marketing, Marketing Strategy, Marketing
Education
Adelphi University
Bachelor of Arts (B.A.), French Language and Literature
Katharine Gibbs School
Certificate of Completion, Secretarial Entree Program for College Graduates
CopperPoint Mutual Insurance Company July 2015 - Present
Chubb Insurance March 2013 - July 2015
USAA March 2005 - March 2013
Peoria Unified School District December 2005 - May 2008
Best Western International April 2002 - March 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Presentations, Presentation Development, Small Business..., Communication Skills, Report Writing, Resume Writing, Customer Service, Sales, Teaching, Bible teaching, Desktop Application..., PowerPoint, Underwriting, Teamwork
Education
Grand Canyon University 2007 — 2011
Master of Business Administration (MBA), Emphasis in Leadership, 3.65
Arizona State University 2003 — 2004
Bachelor of Arts (BA), Spanish Language and Literature
Choice Hotels International April 2013 - Present
Marriott International October 2008 - April 2012
Best Western International 2000 - 2008
Skills
Interior Design, Hospitality, Hotels, Furniture, Space-planning, Photoshop, Microsoft Office, Renovation, FF&E, Interior Architecture, Restaurants, Project Management, Budgets, Space planning, Leadership, Hospitality Industry, Team Building, Training, Resorts, Customer Satisfaction, Revenue Analysis, Hotel Management, Food & Beverage, Pre-opening, Front Office, Hospitality Management, Tourism, Design Management, Trade Shows, Meeting Planning, Banquets, Catering, Leisure
Education
Arizona State University 1982 — 1986
Bachelor of Science (BS), Interior Architecture
Aventura Institute for Women's health care May 2011 - Present
Best Western International October 2009 - September 2010
Macy's January 2008 - March 2009
Skills
Great communications..., Multi Tasking, Friendly Personality, fast lea, speak fluent english
Education
Everest Institute-North Miami 2010 — 2012
Medical/Clinical Assistant
Mindanao State University 2002 — 2004
General Education
Mckesson Specialty Health November 2014 - January 2015
Best Western International June 2014 - August 2014
Connextions December 2013 - June 2014
Bookbyte.com August 2012 - November 2012
Seterus,Inc June 2012 - July 2012
Outcomes Health Information Solutions April 2012 - May 2012
Bookbyte.com July 2003 - March 2011
Skills
Data Entry, Outlook, Customer Service, 10 Key, Microsoft Word, Microsoft Office, Microsoft Excel, Windows, Healthcare, Medical Records, Medisoft, Leadership, HIPAA, Customer Satisfaction, Public Speaking, Inventory Management, Hospitals, CPT, Research, Call Centers, Human Resources, Medical Coding, Teamwork, Accounts Receivable, HCPCS, ICD-9, Human Anatomy, Copying, Anatomy, Training, Numeric Filing, Medical Office, 40 wpm, MsWord, Excel...
Education
Everest Institute-Tigard 2011 — 2012
MIBC, Diploma, Medical Insurance Specialist/Medical Biller, 4.0
John L. Scott Realty May 2013 - Present
Grace Property Group, LLC November 2005 - Present
City of Issaquah December 2004 - Present
John Long Law PLLC November 2010 - November 2011
Liberty Mutual Insurance March 2005 - June 2007
Best Western International May 2000 - October 2003
Phoenix Suns, Phoenix Arena Sports October 1995 - August 2001
Skills
Negotiation, Real Estate, Analysis, Social Media, Customer Relations, Investment Properties, Customer Service, Investments, Marketing, Risk Management, Training
Education
Arizona State University
Bachelor of Science, Corporate and Interpersonal Communication
Best Western Plus Sundial April 2009 - Present
Best Western Sundial 2008 - 2015
Best Western Sundial 2008 - 2015
Best Western International 2008 - 2015
Best Western Sundial 2009 - 2014
Skills
Tourism, Guest Service Management, Hospitality, Hospitality Management, Recreation, Hotels, Revenue Analysis, Hotel Management, Sales Operations, Hotel Booking, Front Office, Hospitality Industry, Customer Satisfaction, Pre-opening, Event Management, Yield Management, Customer Service, Time Management, Sales, Marketing, Budgets, Forecasting, Teamwork, Team Building, Social Media Marketing, Marketing Strategy, Educational Leadership, Brand Development, brand education and...
Education
Arizona State University 2013 — 2015
Community Resouces & Development (MS), Recreation and Tourism
Arizona State University 2010 — 2013
Tourism Development & Managment, Tourism Development & Management
Scottsdale Community College 2008 — 2010
Associate of Arts and Sciences (AAS), General Studies
Best Western International March 2014 - Present
Arizona Federal Credit Union January 2010 - August 2013
Arizona Federal Credit Union May 2008 - January 2010
Arizona Federal Credit Union October 2004 - May 2008
Skills
Project Management, Operations Management, Branch Operation, Branch Management, Loans, Loan Servicing, Deposits, Credit Unions, Sales, Strategic Planning, Training, Business Intelligence, Management, Financial Services, Insurance, Cash Management, Banking, Team Building, Customer Service, Finance, Leadership, Risk Management
Education
Arizona State University 2001 — 2007
Bachelor of Science in Global Business, Financial Management and Leadership
J.A. Thomas & Associates 2007 - Present
Lake Welcome Center 2005 - 2007
Port Armor on Lake Oconee 2002 - 2005
Cuscowilla on Lake Oconee 2001 - 2002
Best Western International 1997 - 1999
Schloos Hotel Lerbach 1996 - 1997
Grandhotel Zermatterhof 1995 - 1996
Resort Buergenstock Hotels 1995 - 1995
Suvretta House St. Mortiz 1994 - 1995
Grandhotel Kronenhof 1994 - 1994
Skills
Event Planning, Customer Service, Microsoft Office, Healthcare, Hospitality, Sales, Microsoft Excel, Project Management, Strategic Planning, Outlook, HIPAA, Hotels, PowerPoint, Live Presentations, Group Discussions, Coordination, Epic Systems, Marketing, Program Management, Project Planning, Documentations, EHR, Healthcare Information..., Software Documentation
Education
Hamburger Hotelfachschule 1992 — 1994
Master, Hotel Management
Staatliche Handelsschule mit Wirtschaftsgymnasium City Nord [H7] Hamburg 1988 — 1991
Diplom, Economics, English, Biology and Music
W. F. West High School 1987 — 1988
Diplom, High School Diplom
Capella University July 2013 - Present
SkyTouch Technology April 2014 - September 2014
Capella University February 2012 - July 2013
IDeaS Revenue Solutions March 2011 - February 2012
Target April 2008 - March 2011
Best Western International October 2005 - April 2008
Best Western International October 2003 - October 2005
Cendant October 2002 - October 2003
Cendant October 2000 - October 2002
Cendant October 1999 - October 2000
Skills
Forecasting, SDLC, Agile Methodologies, Analysis, Risk Management, Resource Management, Business Analysis, Project Management, Process Improvement, IT Strategy, Team Leadership, Certified Scrum Master..., Team Building, Cross-functional Team..., Distributed Team..., Consulting, Management, SharePoint, Business Intelligence, Program Management, Leadership, Team Management, Software Development
Education
Adams State College 1990 — 1990
General
Best Western International June 2015 - Present
Morrison Management Group, LLC 2013 - 2015
Oriana Morrison Consulting 2005 - 2013
Client: District 7 ~ John Larson Insurance with Farmers April 2012 - December 2012
Client: C Diamond C Youth Ranch November 2010 - October 2011
OIG with Farmers Insurance January 2009 - January 2011
Client: Cant do Crazy 2009 - 2010
Studio Ambiente 2000 - 2010
Norwalk The Furniture Idea of Tucson 2003 - 2005
Norwalk TFI, Tucson, AZ 2002 - 2003
Skills
Leadership, Training, Marketing, Coaching, Management, Small Business, Employee Training, Sales, Business Planning, Management Consulting, Purchasing, Negotiation, Teamwork, Budgets, Operations Management, Contract Negotiation, Business, Mentoring, Strategic Planning, Team Building, Change Management
Education
American Military University 2012 — 2015
Bachelor’s Degree, Management
Pima Community College 1997 — 1999
Associate of Applied Arts, Interior Design
Sahuaro High School 1989 — 1989
High School, General Studies
Kaiserslautern High School 1986 — 1989
General
Best Western International December 2010 - Present
Best Western International April 2009 - December 2010
Pegasus Solutions 2003 - 2009
Pegasus Solutions 2003 - 2007
Shell Vacations Hospitality 2001 - 2003
Walt Disney World 1997 - 2001
Skills
Revenue Analysis, Hotels, Hospitality, Hospitality Industry, Yield Management, Hospitality Management, Hotel Management, Resorts, Tourism, Front Office, Property Management..., Hotel Booking, Food & Beverage, Budgets, Customer Service, Pre-opening, Team Building, Catering, Forecasting, Sales, E-commerce, Leadership, Training, Management, Rooms Division, Competitive Analysis, Revenue Forecasting, Opening Hotels
Education
Cornell University 2012 — 2013
Advanced Hospitality Revenue Management: Pricing and Demand Strategies, Hospitality Administration/Management, 4.0
eCornell 2012 — 2013
Arizona State University 2001 — 2003
MBA, Business Administration - International Management
Northern Arizona University 1994 — 1997
BSA, Hotel and Restaurant Management
Arizona State University August 2004 - Present
Arizona State University October 1994 - August 2004
Best Western International August 1981 - 1989
Skills
Writing, Editing, Research, Literature, English, Higher Education, Teaching, Public Speaking, PowerPoint, Creative Writing, Microsoft Office, Social Media, Open Office, Apple, Blogging, Library Science, Finance, Teaching Writing, Courses, Library, Grant Writing, Tutoring, E-Learning, Student Affairs, Proofreading, Student Development, Adult Education, University Teaching, Distance Learning, Academic Advising, College Teaching, Educational Technology, Student Engagement, Instructional Technology, Academic Writing, Critical Thinking, Qualitative Research, Books, Faculty Development, Staff Development, Technical Writing, Rhetoric, History, Microsoft Word
Education
University of Arizona 2004 — 2006
MLS, Library Science
Arizona State University 1999 — 2004
BS, Finance
Arizona State University 1989 — 1997
PhD, English Literature
Valparaiso University 1977 — 1981
BA, English/Political Science
Arcadia High School 1973 — 1977
Best Western International April 2013 - Present
Informed Design Consulting, LLC December 2011 - May 2015
Arizona State University April 2012 - May 2013
Arizona State University June 2010 - April 2012
Craig Gaulden Davis January 2008 - August 2009
Urban Design Studio June 2006 - December 2007
Domus Design Group June 2004 - June 2006
KCJ Design May 2002 - June 2004
Skills
Research, Interior Design, Space Planning, AutoCAD, Residential Design, Photoshop, Research Design, Lighting, Customer Relations, Furniture, Healthcare Design, Finishes, SketchUp, Construction Documents, Design Development, Sustainable Design, Rendering, Sketching, Interior Architecture, Interiors, Hand Rendering, Renovation, Drawing, Illustrator, Construction Management, Architectural Drafting, Adobe Creative Suite, Microsoft Office, Qualitative Research, Quantitative Research, SPSS, Evidence-based Design, Design Research, Academic Writing, University Teaching, Classroom Instruction, Life Cycle Cost Analysis, Space-planning, Submittals, Space planning, Architectural Drawings, Finish, Customer Service, Lighting Design, Hand Drafting, Illustration
Education
Arizona State University 2010 — 2012
MSD, Interior Design Research with and emphasis in Healthcare and Healing Environments, Graduated May 2, 2012
California State University-Sacramento 2001 — 2003
BA, Interior Design
San Diego State University-California State University 1998 — 2000
Choice Hotels International December 2006 - Present
Best Western International August 1999 - December 2006
Skills
Hotel Management
Education
Sandersville Technical College 1997 — 1999
Best Western International August 2012 - Present
A & P BREAD July 2010 - July 2012
Myllan Carberrys July 2009 - July 2010
M stanley Metz Bookkeeping Services June 2008 - July 2009
Unilever June 2006 - April 2008
Unilever May 2004 - May 2006
Unilever March 2002 - April 2004
Skills
Microsoft Excel, Microsoft Word, MS Axapta, Mfg Pro, Microsoft SQL Server, Timberline Accounting, Opera, Supply Chain, FMCG, Accounting, Customer Service
Education
Alexandria University 1997 — 2001
Bachelor Degree, Accounting & Business
Por los Gurices December 2012 - Present
Best Western International April 2007 - March 2011
Marriott International September 2003 - May 2007
Skills
Business Strategy, Budgets, Microsoft Office, Customer Service, Negotiation, New Business Development, Marketing Strategy, Project Planning, Public Relations, Microsoft Excel, Team Leadership, Business Planning, Marketing Communications, Sales Management, Team Building
Education
Universidad del Aconcagua
MVP Vendors January 2012 - Present
Virtuous Woman Bridal Gala, LLC. January 2012 - Present
Minute Events Catering January 2008 - Present
Best Western International 2009 - 2010
Sales Manager January 2008 - 2009
Skills
Weddings, Parties, Wedding Planning, Birthdays, Event Management, Corporate Events, Event Planning, Celebrations, Holidays, Anniversaries, Receptions, Catering, Small Business, Galas, Social Media
Education
Arizona State University
Bachelor's degree
Prince George's Community College
Associate's degree
Best Western International June 2015 - Present
Rural/Metro Corporation December 2012 - December 2014
U-Haul International, Inc. March 2010 - December 2012
Eide Bailly LLP July 2008 - February 2010
Robert Rendak LLP September 2005 - July 2008
Education
Utica College 2010 — 2012
Economic Crimes Investigation
Arizona State University 2004 — 2008
Accounting
Ramada Inn Allentown/Whitehall May 2011 - Present
Best Western International June 2009 - January 2011
Skills
Hotel Management, Hospitality Management, Hospitality, Hotels, Hospitality Industry, Event Planning, Food & Beverage, Restaurants, Customer Service, Front Office, Event Management, Banquets, Catering, Marketing, Resorts, Microsoft Office, Property Management..., Training, Rooms Division, Pre-opening, Revenue Analysis, Micros
Education
CVPH Medical Center School of Radiologic Technology 2005 — 2007
Saranac Central High School 2002 — 2005
Best Western International October 2013 - Present
Maharlika Resort Garden Grill Restobar Hotel & Printing Press June 2012 - July 2013
Pizza Hut May 2012 - June 2012
Makati Prime Tower Suites Hotel December 2011 - February 2012
Holiday Inn Hotel & Suites March 2011 - June 2011
Skills
Food and Beverage..., Front Office, Hospitality Management, Banquet Operations, Event Management, Hosting, Cooking, Basic Bartending, Table Setting, Napkins Folding
Education
Wesleyan University-Philippines 2008 — 2012
Bachelor of Science in Hotel, Restaurant and Institution Management
Core Gateway College
Elementary and High School Graduate
Best Western International May 2012 - November 2013
Best Western International July 2010 - May 2012
Leighton Agency Inc. June 2001 - September 2008
Skills
Hotels, Hospitality, Hospitality Industry, Employee Relations, Banquets, Recruiting, Customer Service
Education
Arizona State University 1994 — 1996
Glendale Community College 1992 — 1994
Associate of Arts (AA)
LivingSocial September 2011 - Present
LivingSocial November 2010 - October 2011
Travelocity July 2009 - November 2010
Travelocity November 2006 - July 2009
Best Western International July 2005 - November 2006
Ski West/Island Escapes October 2004 - July 2005
ResortQuest November 2003 - October 2004
Expedia 2000 - 2003
Skills
Leadership, Teamwork, Accountability, Revenue Analysis, Hotels, Yield Management, Tourism, Hospitality Industry, Hospitality, Hospitality Management, Online Advertising, Hotel Management, Account Management, E-commerce, Resorts, Strategy, Marketing, Sales, Online Travel, Project Management, Strategic Planning, Marketing Management, Training, Team Management, Sales Process, Negotiation, Online Marketing, Social Media Marketing, Marketing Strategy, Customer Service
Education
Arizona State University 1997 — 2000
B.S., Recreation Management & Tourism; Department of Public Programs
Johnson & Wales University 1996 — 1997
Hospitality Management
Strategic Choice Consulting, Inc. July 2007 - Present
The Inventure Group July 2005 - April 2007
Avnet April 2003 - January 2005
Avnet January 2001 - April 2003
Best Western International January 1997 - January 2001
McDonnell Douglas January 1991 - December 1996
McDonnell Douglas January 1988 - December 1990
Skills
Change Management, Organizational..., Leadership Development, Strategic Thinking, Strategic Planning, Retreat Facilitation, Human Resources, Compensation Structure..., Employee Benefits, Performance Management, Talent Acquisition, Talent Management, Training, Succession Planning, Culture Change, Staff Retention, Human Capital, Workforce Planning, Employee Engagement, Strategic Financial..., Financial Analysis, Metrics, Project Planning, Mergers & Acquisitions, Strategy, Business Planning, Cross-functional Team..., Leadership, Management, Program Management, Team Building, Business Strategy, Workshop Facilitation, Consulting
Education
Arizona State University 1981 — 1982
MBA, Finance
University of Arizona 1976 — 1979
BA, Political Science
Buena High School
Best Western International October 1996 - Present
Education
Universidad Católica de Santa María
Economics
Best Western International November 2012 - Present
Quality Inn Orleans, Choice Hotels Canada November 2010 - November 2012
Hotel Indigo January 2007 - November 2010
Lord Elgin Hotel November 2005 - January 2007
Westin Hotels & Resorts 2004 - 2005
Westin Hotels & Resorts 2003 - 2004
Skills
Front Office, Hotel Management, Hospitality Industry, Hospitality Management, Rooms Division, Yield Management, Pre-opening, Guest Service Management, Opening Hotels, Pre-opening experience, Banquets, Budgets, Customer Satisfaction, Event Management, Food & Beverage, Hospitality, Hotels, Inventory Management, Opera, Property Management..., Tourism, Resorts, Micros, Social Media
Education
Algonquin College of Applied Arts and Technology 1998 — 2000
Hospitality, School of Hospitality and Tourism
Best Western International December 2014 - Present
Washington and Lee University August 2010 - May 2013
US Census Bureau March 2010 - August 2010
Piedmont Fund Services June 2009 - February 2010
Reznick Group September 2007 - July 2008
Reznick Group January 2007 - April 2007
Reznick Group January 2006 - April 2006
U.S. House of Representatives June 2005 - July 2005
Education
Washington and Lee University School of Law 2010 — 2013
American University - Kogod School of Business 2008 — 2009
The George Washington University - School of Business 2003 — 2007
BA, Accounting
HPN Global October 2014 - Present
Phoenix Marriott Tempe at the Buttes Resort July 2014 - April 2015
EDM4ALL July 2013 - November 2014
Katoka Projects Ltd March 2014 - May 2014
Best Western International June 2013 - March 2014
Best Western International August 2013 - December 2013
Tier 3 Productions June 2012 - November 2012
CE Talent February 2012 - May 2012
Skills
Event Management, Teamwork, Marketing, Customer Service, Social Networking, Social Media, Photography, PowerPoint, Customer Relations, Telephone Skills, Video Editing, Video Production, Up-selling, Organization, Tech Savy, Organizational..., Stocking, Event Planning, Property Management..., Microsoft Office, Social Media Marketing, Facebook, Conference Registration, DMC Referrals, Registration Platforms, Microsoft Excel, Microsoft Word
Education
Arizona State University 2007 — 2013
Bachelor of Science, Tourism Development and Management/Special Events Certification, Senior
Arizona State University 2007 — 2013
Bachelor of Science (B.S.), Tourism Development & Management
Non-Profit ~ Automobile Donation Sector April 2015 - Present
Nan McKay and Associates November 2013 - March 2015
Best Western International January 2012 - January 2013
Desert Schools Federal Credit Union December 2005 - July 2011
Skills
Training, Budgets, Leadership, Management, Fundraising, Digital Marketing, Social Media Marketing, Marketing Strategy, Marketing Communications, Email Marketing, Trade Shows, Data Analysis, Lead Generation, Market Planning, Project Planning, Sales Management, Customer Satisfaction, Time Management, Analysis, Strategic Planning, Web Analytics, Program Management, Team Building, Leadership Development, Microsoft Office, Newsletters
Education
Arizona State University 2008 — 2011
Bachelor of Arts (BA), Communication and Media Studies
MAPFRE U.S.A. Corp. March 2014 - Present
MAPFRE U.S.A. Corp. May 2012 - March 2014
Commerce West Insurance, a MAPFRE Company February 2010 - May 2012
Best Buy April 2008 - November 2009
Progressive Insurance July 2004 - March 2008
Macy's West June 2003 - July 2004
Best Western International July 2002 - June 2003
Skills
Customer Service, Insurance, Call Centers, Sales, Time Management, Training, Customer Retention, Team Building, Coaching, Operations Management, Team Leadership, Retail, Customer Experience, Problem Solving, Lotus Notes, Call Center, Finance, POS, Training & Development, Staff Training, Front Office, Accounting, Accounts Receivable, Editing, Hospitality, Social Networking, Operations, Escalation Management, Property, Personal Lines Auto, Sales Management, Leadership Development, Leadership, Career Development, Managing Meetings, Public Speaking, Billing Process, Hiring Practices
Education
Deer Valley High School 1998 — 2001
Diploma, General Education
American River College
Best Western International March 2007 - December 2007
Self-employed May 1998 - November 2007
Skills
Customer Service, Microsoft Office, Strategic Planning, Sales, Marketing, Sales Management, Dental Assisting, Healthcare, Health Services...
Education
Green Country Technology Center 2015 — 2016
Dental Assisting Training, Dental Asisting, 3.5
Colorado Technical University 2013 — 2016
Associate of Science in Health Administration Services (A.S.H.A.S.), Healthcare, 3.0
Colorado Technical University
Walmart February 2015 - Present
TownePlace Suites by Marriott October 2014 - February 2015
The Home Depot October 2012 - October 2014
Best Western International January 2010 - March 2012
Holiday Inn December 2008 - January 2010
Hashoo Group December 2007 - December 2008
Hashoo Group December 2006 - December 2007
Skills
Front Office, Customer Service, Time Management, Food & Beverage, Customer Satisfaction, Inventory Management, Training, Resorts, Revenue Analysis, Hospitality Industry, Property Management..., Yield Management
Education
Suffolk County Community College 2012 — 2012
Certificate, Accounting, A
College Of Tourism & Hotel Management Lahore Pakistan ( AH&LEI Global Academic Partner) 2010 — 2011
Certificate, Hospitality Management, A
University of Central Punjab 2003 — 2006
Master's degree, Business Administration, B
Forman Christian College 1998 — 2000
Bachelor of Arts (B.A.), Economics, B
Polaris Financial Technology Limited November 2011 - Present
Sify November 2009 - October 2011
Technology Bot October 2006 - September 2009
Best Western International August 2005 - October 2006
Skills
Struts, Servlets, Hibernate, Spring, AJAX, Java Enterprise Edition, JSP, Tomcat, Web Services, JavaScript, Core Java, Subversion, XML, Java, Eclipse, MySQL, jQuery, JDBC, Apache, JBoss Application Server
Education
V.B.S Purvanchal University 2001 — 2004
Bachelor Of Computer Application (B.C.A.)
IGNOU
Master of Computer Applications (MCA)
Associa BC December 2013 - Present
Best Western International 2012 - 2013
Holiday Inn Express October 2010 - 2012
Coinamatic Canada Inc. 2008 - 2009
Plaza 500 Hotel 2004 - 2008
Best Western Kings Inn 2000 - 2004
Dominion Tours 1999 - 2000
Greenwin Inc. 1998 - 1999
Granville Island Hotel 1997 - 1998
Carpati National Tour Operator 1989 - 1996
Skills
Revenue Forecasting, Hospitality Management, Property Management, Office Administration, Tourism, Tour Operators, Microsoft Word, Microsoft Excel, Micros Fidelio - Opera..., IHG Perform, IHG Holidex, Coin Leasing Application, Petty Cash, Inventory Management, Invoice Processing, Leisure, Concierge Services, Rooms Division, Incentives, Customer Satisfaction, Reservation, Customer Service, Micros, Hotels, Event Planning, Online Travel, Guest Service Management, Tourism Management, Property Management..., Resorts, Front Office, Destination Management..., Event Management, Hospitality Consulting, Yield Management, Meeting Planning, Corporate Events, Hospitality, Opening Hotels, Opera, Revenue Analysis, Hospitality Industry, Hotel Administration, Hotel Management, Hotel Booking, Banquets, Food & Beverage, Catering, Convention Services, Pre-opening
Education
1981 — 1985
Master, Tourism Management
Liceul Teoretic Ion Neculce 1976 — 1980
Diploma, General Studies
Sauder School of Business
Enrolled in Strata Management Licensing Course 2014-2015, Real Estate- Strata Management
Wells Fargo February 2011 - Present
Wells Fargo September 2009 - February 2011
Wells Fargo September 2006 - September 2009
Wells Fargo December 2004 - September 2006
Freescale/Motorola Semiconductor 2000 - 2004
Catholic Healthcare West Shared Business Svcs 1998 - 2000
CDI 1996 - 1998
Best Western International 1984 - 1996
Skills
Change Leadership, Leadership Development, Technology..., Organizational..., Organizational Change, Organizational..., Talent Development, Talent Management, Workshop Facilitation, Change Management, Onboarding, Blended Learning, Leadership, Executive Management, Management Development, Human Resources, Management, Performance Management, Training, Organizational Design, Program Management, Employee Engagement, Management Consulting, Team Building, Instructional Design, Strategy, Start-ups, Performance Consulting, Team Leadership, Executive Coaching, Coaching, Strategic Planning, Process Improvement, Performance Improvement, Talent Acquisition, Employee Relations, Business Process..., Cross-functional Team..., Analysis, Strategic Partnerships, Needs Analysis, Consulting, Culture Change, Training Delivery, Integration, Employee Training, Vendor Management, Facilitators, Career Development, Workforce Planning
Education
University of Phoenix
Masters
Arizona State University
BS
Carey Limousine January 2014 - Present
Sunrise United Methodist Church February 2007 - Present
Bourgade Catholic High School July 2014 - July 2015
•Arizona Limousine March 2014 - March 2015
Heritage Elementary School January 2014 - July 2014
Best Western International April 2014 - May 2014
MedImpact May 2013 - November 2013
Vanguard March 2013 - May 2013
FedEx March 2000 - July 2012
PepsiCo March 1998 - February 2000
Skills
Air Freight, Shipping, Transportation, Customer Service, Logistics, Transportation..., Customer Satisfaction, Operations Management, International Logistics, Case Managment, Leadership, Management, Team Leadership, Training, Sales, Security, Coaching, CRM, Software Documentation, Process Scheduler, Marketing, Event Management, Team Building, Time Management, Process Improvement, Hiring, Inventory Management, Employee Relations, Fundraising, Human Resources, Recruiting, Leadership Development, Employee Training, Outlook, Data Entry, Interviews, Cold Calling, Supervisory Skills, Account Management, Social Networking, Access, Budgets, Organizational..., Analysis, Call Centers, Program Management, Administration, Conflict Resolution, Negotiation, Public Speaking
Education
Arizona State University 1980 — 1983
Bachelor of Arts (BA), Speech Communication and Rhetoric
Scottsdale Community College 1978 — 1980
Bachelor's degree, General Studies
Coronado High School 1974 — 1978
General Studies, General Studies
Portofino Cucina Italiana February 2015 - Present
Woodhaven Manor Banquet & Caterer December 2013 - January 2015
Dhaka, Hotel 71 March 2013 - October 2013
City Seasons Hotel March 2012 - February 2013
Agility January 2010 - July 2011
HOTEL SARINA February 2009 - September 2009
Rose View Hotel September 2006 - December 2008
BICC October 2005 - August 2006
Best Western International February 2004 - September 2005
JA Resorts & Hotels March 2001 - November 2003
Skills
Restaurant Management, Fine Dining, Banquets, Food & Beverage, Menu Development, Micros, Pre-opening, Resorts, Revenue Analysis, Hotels, Restaurants, Hospitality, Catering, Hospitality Industry, Rooms Division, Hotel Management, MICROS, Yield Management, Opening Hotels, Property Management..., Hospitality Management, HACCP, Front Office, Cuisine
Education
Asian University of Bangladesh 2006 — 2008
Bachelor of Business Administration (B.B.A.), 4
international Corrospondence School USA 1993 — 1995
Diploma, Hospitality Industry Hotel & Restaurant Management
Notredame College 1990 — 1992
HSC, Business
Holy Cross High School 1980 — 1990
SSC, Commerce
Best Western International January 2015 - Present
Best Western International January 2013 - January 2015
Choice Hotels International February 2007 - January 2013
Independent Contractor April 2003 - February 2007
Skills
Ant, Eclipse, JUnit, XML, Weblogic, SQL, Scrum, SDLC, Java, Agile Methodologies, Spring, SOA, SEO, EJB, Software Development, Web Applications, Microsoft SQL Server, JMS, Maven, Identity Management, Siteminder, Identity Minder, J2EE, SQL Server, Application Development, Unit Testing, Web Services, Continuous Integration, TDD, Application Servers, JBoss EAP, Jenkins, Java Enterprise Edition
Education
Thunderbird School of Global Management 2005 — 2006
MIM, International Management
Arizona State University West 2004 — 2005
MBA, Business Administration
Arizona State University 2000 — 2004
BS, Computer Science
Liberty Language Services, LLC April 2015 - Present
Best Western International October 2013 - January 2015
Skills
Oracle Database, Information Security, Graphic Design
Education
George Mason University 2015 — 2017
Bachelor's Degree, Information Technology
Northern Virginia Community College 2012 — 2014
Associate's Degree, Information Technology
Guagua National Colleges 2005 — 2009
High School, 3.2 Cumulative GPA
Deep Down Cleaning May 2015 - Present
Best Western International 2014 - 2014
Walmart Canada October 2011 - February 2012
Skills
Customer Service, Microsoft Word, Teamwork, PowerPoint, Outlook, Sales, Telephone Skills, Leadership, Microsoft Excel, Research, Delivering on time, Organizational...
Education
Collège communautaire du Nouveau-Brunswick (CCNB) 2011 — 2013
Administration des affaries - comptabilite, Accounting and Business/Management, 82
Best Western International January 2014 - Present
Skills
Hospitality, Hospitality Management, Hospitality Industry, Customer Service, Hotel Management, Food & Beverage, Revenue Analysis, Restaurants, Resorts, Event Management
Education
MODUL University Vienna 2009 — 2011
Hotel Management
New Horizon Higher Secondary 2000 — 2004
12 level, Business Administration and Management, General
Lumbini Commercial College 2001 — 2003
Bachelor's degree, Business Administration and Management, General
Best Western International June 2014 - Present
Education
Miller-Motte Technical College-Gulfport 2014 — 2015
Medical Office Assistant/Specialist
McDowell Mountain Music Festival July 2015 - Present
Wespac Construction July 2015 - Present
Arizona State Fair April 2013 - July 2015
Best Western International January 2012 - April 2013
Arizona Game and Fish Department May 2011 - January 2012
Owens Harkey Advertising May 2011 - August 2011
Arizona Game and Fish Department October 2007 - May 2011
American Diabetes Association May 2010 - August 2010
Skills
Digital Marketing, Advertising, Social Media, Marketing, Social Media Marketing, Public Relations, Marketing Communications, Marketing Strategy, Copywriting, Press Releases, Brand Development, Online Marketing, Social Networking, SEO, Digital Media, Leadership, Media Relations, Creative Direction, Public Speaking, Event Management
Education
Arizona State University 2008 — 2011
Bachelor of Science (B.S.), Marketing, 3.65 GPA
Boulder Creek High School 2004 — 2008
4.0 GPA
The Zippertubing Company March 2015 - Present
The Zippertubing Company October 2013 - Present
Ever Ready Glass October 2007 - October 2013
Best Western International June 2001 - June 2007
AZ Block, 2000 February 2000 - March 2001
Delta V Technologies, Inc September 1997 - February 2000
General Cable Corporation October 1995 - June 1997
General Cable Corporation May 1994 - October 1995
General Cable Corporation June 1989 - May 1994
General Cable Corporation June 1985 - June 1989
Skills
General Ledger, Forecasting, Financial Reporting, Internal Controls, Financial Analysis, Accounting, Finance, Budgets, Accounts Payable, Payroll, Accounts Receivable, Business Analysis, Management, Analysis, GAAP, Cost Accounting, Variance Analysis, Cash Flow
Education
Arizona State University
BS, Accounting
NM Interiors Group Inc. December 2003 - Present
Maricopa Community Colleges August 2004 - December 2004
Best Western International February 1997 - December 2003
Koll Development Company April 1991 - February 1997
Freelance Design Work 1984 - 1996
Robert Lyon Associates July 1988 - March 1991
Deutsch Associates May 1986 - July 1988
Skills
AutoCAD, Photoshop, InDesign, Excel, Spanish, Public Speaking, Hospitality, Microsoft Office, Teaching, Marker Rendering
Education
Arizona State University 1980 — 1984
Bachelor of Science in Design, College of Architecture
Chandler High School 1974 — 1978
ON Semiconductor April 2015 - Present
Pegasus Solutions April 2010 - October 2014
Best Western International December 1998 - April 2010
Arizona Public Service (APS) October 1993 - November 1998
Gallant & Company, P.C. October 1991 - April 1993
Ernst & Young, L.L.C. January 1988 - July 1991
Skills
Certified Public..., Hospitality Industry, Budgets, Team Building, Hospitality Management, Forecasting, Account Management, Customer Satisfaction, Hotels, E-commerce, Marketing Strategy, Strategic Partnerships, Marketing, Leadership, Revenue Analysis, Sales, Salesforce.com, Sales Management, Hospitality, New Business Development, Yield Management, Management, Hotel Management, Tourism, Resorts, Strategic Planning, Analysis
Education
Arizona State University 1985 — 1987
Bachelor of Science (B.S.), Accounting
Moorpark College 1983 — 1985
Associate of Arts (A.A.), Business Administration and Management, General
Consumer Cellular, Inc. December 2011 - Present
CG Investigations 2009 - 2012
Best Western International July 2010 - December 2011
Palm Springs (CA) Unified School District July 2001 - June 2009
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Experience, Customer Retention, Team Leadership, Sales, Microsoft Office, Team Building, Performance Management, Process Improvement, Employee Relations
Education
California State University-San Bernardino 2002 — 2004
M.A., Education Administration
Arizona State University 1997 — 2001
BA, Education/Sociology
Trader Joe's October 2008 - Present
Best Western International April 2013 - August 2014
St Regis Hotel March 2008 - August 2011
VARIG July 1999 - August 2008
Skills
Hospitality, Tourism, Hotels, Resorts, Customer Service, Scheduling, Inventory Management, Process Scheduler, Hospitality Management, Hospitality Industry, Micros, Front Office, Food & Beverage, Hotel Management, Revenue Analysis, Event Management, Leadership, Microsoft Office, Teamwork, Restaurants, Customer Satisfaction, Spanish, Purchasing, Time Management, Public Relations
Education
Universidade Católica de Brasília 2005 — 2006
MBA, Marketing and Hospitality Manegament
Faculdade de Turismo da Bahia 1998 — 2001
Bachelor, Tourism
Henkel January 2015 - Present
Henkel May 2013 - January 2015
Best Western International April 2013 - May 2013
ZOG Digital August 2012 - April 2013
R&R Partners August 2011 - December 2011
Arizona Centennial Commission October 2010 - May 2011
Skills
Public Relations, AP Style, Final Cut Pro, Journalism, Photoshop, Research, Content Marketing, Adobe InDesign, Adobe Illustrator, Social Media Marketing, Social Media, Social Media Analytics, Email Marketing, HTML emails, Corporate Communications, Press Releases
Education
Arizona State University 2008 — 2012
BA, Journalism and Mass Communication
Global Management Services, Inc. February 2014 - Present
Le Public Systeme April 2013 - January 2014
Ring Tours March 2012 - September 2012
Global Management Services February 2011 - August 2011
Best Western International August 2010 - August 2010
Ukwamkela Tours & Safaris February 2010 - April 2010
Trafalgar Tours May 2009 - August 2009
Skills
Microsoft Office, Organizational..., Autonomy, Open Minded, Team Motivator, Responsibility, Tourism, Corporate Events, Event Planning, Gestion d'évènement, Planification..., Tourisme, Évènements d'entreprise, Stratégie marketing, Hôtel, Anglais, Marketing Communications, Hôtellerie
Education
INSEEC 2011 — 2013
Master's degree, Tourism Management & Marketing
Groupe Sup de Co La Rochelle 2008 — 2011
Bachelor's degree, Tourism & Hospitality Management
Xi'an International Studies University 2010 — 2010
Management, Chinese and International Tourism
Best Western International March 2013 - Present
Best Western International August 2010 - February 2013
Armstrong Troyky Public Relations July 2007 - November 2009
IQ Public Relations and Advertising (knoodle) February 2005 - July 2007
Skills
Public Relations, Marketing Communications, Advertising, Journalism, Proposal Writing, Social Media, Social Media Marketing, Press Releases, Media Relations, Copywriting, Facebook, Digital Marketing, Corporate Communications, Strategic Communications, Social Networking, Marketing Strategy, Television, Marketing, Event Planning, Project Management, Sponsorship, Blogging
Education
Arizona State University 2000 — 2004
B.A., Journalism
Best Western International March 2013 - Present
Hilton April 2009 - March 2013
Origami Owl December 2012 - 2012
Gemini Ready Mix February 2003 - June 2008
Guckenheimer Food Service 1997 - 2002
Wyndham Hotels and Resorts 1992 - 1996
Skills
Meeting Planning, Hospitality Industry, Hotels, Hospitality, Resorts, Hotel Management, Sales, Revenue Analysis, Hospitality Management, Food & Beverage, Tourism, Event Management, Yield Management
Education
Arizona State University 1984 — 1989
Journalism/Marketing
In Your Space, Interiors May 2009 - Present
Best Western International December 2008 - Present
ClubCorp February 1992 - December 2005
Education
Arizona State University 2007 — 2010
Lutheran Services in America August 2013 - Present
Choice Hotels International September 2008 - August 2013
Age Defy Dermatology & Wellness March 2008 - August 2008
Best Western International 2005 - 2008
Grand Canyon University 2005 - 2005
Memorial Healthcare System 2001 - 2002
First Marketing Company 1997 - 2000
Skills
Event Planning, Marketing Communications, Writing, Internal Communications, Hospitality, Editing, Corporate Communications, Account Management, Strategic Communications, Marketing, Leadership, Management, Strategic Planning, Event Management, Social Media, Social Media Marketing, Crisis Communications, Marketing Strategy, Change Management, Media Relations, Advertising, Email Marketing, Speech Writing, Entrepreneurship, Copywriting, Strategy, Nonprofits, Spanish, Budgets, Communication Training, Project Management, Online Marketing, B2B, Creative Direction, Time Management, Newsletters, Project Planning, Training, Public Relations, Direct Marketing
Education
American University 1992 — 1996
BA, Communications
Best Western International December 2011 - Present
Best Western International April 2009 - January 2012
Best Western International December 2007 - March 2009
Best Western International December 2006 - December 2007
Hyatt Hotels and Resorts September 1996 - December 2006
Skills
Hotels, Revenue Analysis, Sales, Management, Resorts, Tourism, Meeting Planning, Rooms Division, Hospitality Management, Hospitality, Hotel Management, Sales Management, Customer Service, Pre-opening, Restaurants, Time Management, Yield Management, Customer Satisfaction, Property Management..., Front Office, Training, Hospitality Industry, Lodging, Revenue Forecasting, Online Travel, Guest Service Management, Hotel Booking, Rooms Division..., Food, Income Statement, Opening Hotels, Profit, Food
Education
Arizona State University 1992 — 1997
BS, Recreation Management and Tourism
The Prism Partnership PartnerAlliance Consulting Group1999 - 2001
Chartwell Bass Consulting 1996 - 1999
Best Western International 1981 - 1996
Skills
Tourism, Resorts
Education
Arizona State University 1979 — 1983
BA, Russian Language plus post-grad Statistics, Behavioral Psychology
Wilmington Trust 2007 - Present
Wilmington Trust 2007 - Present
GannettLocal 2013 - 2013
Arizona Department of Education 2007 - 2007
USA Digital Solutions 2004 - 2006
Best Western International 2001 - 2002
Avanade 2000 - 2001
Scottsdale Insurance Company 1996 - 1998
Anderson Consulting 1994 - 1995
American Express 1991 - 1992
Skills
VB.NET, SOA, C#, SQL Server, Visual Basic, ASP.NET AJAX, ASP.NET MVC, Architectural Patterns, .NET, XSLT, SSIS, SSRS, SSAS, MDX, DevExpress, NHibernate, MVC Architecture, T-SQL, Visual Studio, TFS, SourceGear Vault, Continu, TDD, Enterprise Architecture, Application Architecture, XML, Analysis Services, IIS, Architecture, ASP, Databases, WCF, WF, SQL, Microsoft SQL Server, ASP.NET, jQuery, Web Services, Software Development, SDLC, Web Applications, JavaScript, Agile Methodologies, SharePoint, Test Driven Development, ADO.NET, MVC, Scrum, Silverlight, Database Design
Education
University of Phoenix 1998 — 2000
Master of Business Administration (MBA), Technology Management
Arizona State University 1986 — 1992
Bachelor of Science (BS), electrical and computer engineering
U.S. Department of the Treasury June 2009 - Present
Intergis, LLC (formerly Vericom Technologies) November 2007 - March 2009
Penn Parking June 2007 - November 2007
Aerotek June 2006 - May 2007
Best Western International November 2004 - January 2006
Skills
Tax, Tax Preparation, Tax Accounting, Tax Law, Internal Revenue Code, Tax Advisory, Multi-State Sales Tax, Account Reconciliation, Accounting, CCH Research, Income Tax, Payroll, Consulting, QuickBooks, High Net Worth..., Bank Reconciliation, Corporate Tax, Westlaw, General Ledger, Auditing, Accounts Receivable, Corporations, Accounts Payable, Fixed Assets, Training, Partnership Taxation, Financial Statements, Peachtree, PeopleSoft, Cost Accounting, Journal Entries, Trial Balance, Great Plains Software, ADP Payroll, Federal Government, S Corporations, Variance Analysis, Internal Controls, Sales Tax, Invoicing, Budgets, Leadership, Tax Returns, Strategic Financial..., Limited Companies, Limited Partnerships, Small Business, Customer Oriented, Employment Law
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Graduate Certificate, Advanced Accounting
American InterContinental University 2008 — 2009
MBA, Accounting and Finance
DeVry University 2006 — 2008
Bachelors of Science, Business Administration in Accounting
Soleil Management LLC April 2013 - Present
Consolidated Resort Management Soleil Management LLC July 2011 - April 2013
Kim&Company CPAs APC May 2008 - June 2011
Hyatt Regency September 2004 - January 2007
Best Western International January 2004 - September 2004
Skills
Accounting, General Ledger, Financial Reporting, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Accounting, Auditing, Internal Controls, QuickBooks, Financial Statements, Tax, Cash Flow, Bank Reconciliation, GAAP, Financial Analysis, Bookkeeping, Forecasting, Sarbanes-Oxley Act, Cost Accounting, Journal Entries, Internal Audit, Tax Preparation, Variance Analysis, Income Tax, Tax Accounting, Managerial Finance, IFRS, Corporate Tax, Cash Management, Financial Audits, Outlook, External Audit, Revenue Recognition, Expenses, Strategic Financial...
Education
Sungshin Women's University
BS, Law
University of Nevada-Las Vegas
BS, Accounting
University of Nevada-Las Vegas
BS, Hotel Administration
TravelCLICK October 2007 - Present
Multi-Systems Inc. August 2006 - October 2007
Springer-Miller Systems October 2005 - August 2006
ARAMARK May 2005 - October 2005
Best Western International December 2002 - May 2005
Cendant 2001 - 2001
Roberts Hawaii 2001 - 2001
Hilton Phoenix Airport 1996 - 1999
Skills
Hospitality Industry, Hotels, Hospitality, Hospitality Management, Property Management..., Resorts, Customer Service, Hotel Management, Sales Management, Account Management, Management, Customer Satisfaction, Leadership, Front Office, Tourism, Sales, Training, Revenue Analysis
Education
Arizona State University 1995 — 1999
BA, Communication
Cornerstone Health Care January 2015 - Present
Prosperity Life Insurance Group, LLC November 2013 - December 2014
BSN Medical, Inc. August 2011 - August 2013
Transamerica 2001 - September 2011
General Electric Capital Corporation 1998 - 2001
Coca-Cola Bottling Co. Consolidated 1992 - 1998
Novant Health 1988 - 1992
American Express 1987 - 1988
Best Western International 1981 - 1987
Skills
Employee Relations, Employee Engagement, Organizational..., Organizational Change, Recruitment/Retention, Succession Planning, Metrics, Global Management, Competitive Analysis, Leadership Development, Strategic Leadership, Organizational Behavior, Situational Leadership, Executive Coaching, Mentoring, Orientation/Onboarding, Conference Speaker, Six Sigma, Change Management, Leadership, Employee Benefits, Strategy, Strategic Planning, HRIS, Performance Management, Recruiting, Deferred Compensation, Temporary Placement, Personnel Management, Benefits Administration, Organizational..., Talent Acquisition, Labor Relations, Workforce Planning, Onboarding, New Hire Orientations, HR Policies, Employee Training, HR Consulting, Organizational Design, FMLA, Compensation & Benefit, Employee Handbooks, SPHR, College Recruiting, Interviews, Employment Law, Organizational..., Executive Pay, Applicant Tracking...
Education
Appalachian State University
Master of Arts, Political Science and Public Administration
Western Carolina University
Bachelor of Science
Insight Global April 2012 - July 2012
Wyndham Hotel Group 1995 - March 2012
Best Western International 1984 - 1995
Skills
Vendor Management, ITIL, Change Management, SDLC, Contract Negotiations, Process Improvement, IT Management, IT Strategy, E-commerce, Outsourcing, Application Development, Enterprise Architecture, Team Leadership, Software Development, Contract Negotiation, Business Analysis, CRM, Project Management, Management, Hotels, Hospitality, Team Building, Disaster Recovery, Revenue Analysis, Hospitality Industry, Agile Methodologies, Property Management..., Leadership, Yield Management, Hotel Booking, Rooms Division, Hospitality Management, Pre-opening, Meeting Planning, Front Office, Resorts, Hotel Management, Online Travel, Opera, Micros
Education
Arizona State University 1980 — 1983
Northern Arizona University 1978 — 1980
The Walt Disney Company February 2011 - Present
Johnny Rockets May 2009 - January 2012
Pink Slipper Marketing December 2007 - May 2009
Best Western International December 2001 - November 2007
Best Western International May 1996 - December 2001
Best Western International October 1994 - May 1996
Best Western International 1984 - 1994
Skills
Brand Management, Local Store Marketing, Franchise Support, Strategic Planning, Managing Agency..., Creative Solutions, Team Leadership, Franchising, Marketing Research, Market Planning, Media Planning, Leadership, Marketing Strategy, Local Marketing, Marketing, Market Analysis, Budgets, Creative Direction, Management, Advertising, Sales, Online Marketing, Integrated Marketing, Direct Marketing, Marketing Management, Online Advertising, Social Media Marketing
Education
Arizona State University
BA, Anthropolgy
K2 Design April 2004 - Present
Best Western International June 1997 - April 2004
Conant Hospitality April 1985 - April 1986
Huntsman Christensian January 1980 - March 1985
Skills
Submittals, Construction, Hotels, Interior Architecture, Interior Design, Space planning, Furniture, Furnishings, FF&E, Renovation, Graphic Design, Photoshop, Residential Design, Floor Plans, Hospitality, Space Planning, Custom Furniture
Education
University of Utah 1975 — 1976
0, Architecture
Georgia State University 1969 — 1972
BVA, Interior Design
Agnes Scott College 1962 — 1966
BFA, Art
Biz One January 2011 - Present
Quality Inn Terrace Club Grand Rapids Michigan March 2010 - December 2010
Madison Hotel April 2009 - March 2010
Dunkin Donuts May 2008 - October 2008
Bakers Square March 2007 - March 2008
Best Western International August 2005 - December 2006
InterContinental Hotels Group May 2005 - December 2006
InterContinental Hotels Group February 2001 - May 2003
Poona Coffee House August 1998 - January 2001
Green Park Hotel April 1997 - April 1998
Education
Institute Of Hotel Management & Catering Technology Hyderabad India 1983 — 1986
Hotel Management, Restaurant Food and beverage Service, Front Office and Hotel Housekeeping Management, Culinary Arts
Acharya Nagarjuna University 1980 — 1983
BSc, Botany, Zoology, chemistry, English, Hindi
MBS, LLC. 2006 - Present
First Sun Consulting, LLC- Outplacement Services 2006 - Present
eLoyalty 2004 - 2006
First Sun Consulting, LLC- Outplacement Services 2001 - 2004
eLoyalty 1999 - 2001
APAC Customer Services 1998 - 1998
ICT Group 1996 - 1998
Amtrak 1990 - 1995
Econo Lodges of America 1984 - 1990
Best Western International 1976 - 1985
Skills
Outsourcing, CRM, Call Center, Business Analysis, Business Transformation, Management Consulting, Integration, Workforce Management, Strategic Planning, Business Strategy, Business Process..., Performance Management, Call Centers, Employee Engagement, Change Management, Environmental Impact..., Contact Center...
Education
Arizona State University
BS, Business Administration
Out of the Studio Photography October 2012 - Present
Red Earth Animal Hospital July 2011 - December 2012
Best Western International August 2008 - July 2010
Skills
Hotels, Hospitality, Hotel Management, Hospitality Industry, Hospitality Management, Rooms Division, Property Management..., Micros, Revenue Analysis, Resorts, Hotel Booking, Food & Beverage
Education
Anoka Ramsey Community College 1992 — 1993
International Law and Legal Studies
Sharon-Mutual High School 1989 — 1992
Best Western Plus Executive Inn July 2011 - Present
Best Western Global Marketing Group October 1996 - Present
Best Western International January 2009 - July 2011
Best Western South Bay Hotel November 2007 - July 2011
Bryce Canyon Resort April 2009 - September 2010
Mayfair Hotel January 2009 - June 2009
Mayfair Hotel January 2008 - December 2008
Best Western Mayfair Hotel April 1996 - October 2004
Skills
Hotels, Hospitality Industry, Revenue Analysis, Hospitality, Yield Management, Hotel Management, Front Office, Pre-opening, Food & Beverage, Banquets, Marketing Strategy, Tourism, Hospitality Management, Resorts, Customer Service, Sales Management, Restaurants, Meeting Planning, Budgets, Catering, Trade Shows, Tour Operators, Hotel Booking, Leisure, Lodging, Property Management..., Rooms Division, Convention Services, OnQ, Business Travel, Corporate Events, Customer Satisfaction, Destination Marketing, Event Management, Fine Dining, Food, Guest Service Management, Incentives, Menu Development, Leisure Travel, Micros, Online Travel, Opening Hotels, Opera, P, Pre-opening experience, Restaurant Management, Revenue Forecasting, Spa, Travel Management
Education
Tainan National University of the Arts 1973 — 1978
BA, Accounting & Statistics
Devenney Group Ltd. September 2014 - Present
SPS+ Architects September 2013 - August 2014
Plunkett Raysich Architects, LLP October 1996 - September 2013
Lakeside Development Company July 1996 - October 1996
U-Haul International, Inc. November 1993 - June 1996
Best Western International June 1991 - August 1991
Skills
Submittals, Revit, Sustainable Design, Architectural Design, Architectural Drawings, Design Research, AutoCAD Architecture, LEED AP, Construction Drawings, Interior Design, Space planning, Renovation, Project Coordination, Specifications, Interior Architecture, Space-planning, Architectural Details, Site Planning, Consultant Coordination, BSD SpecLink, BSD CostLink, Building Code Research, Product Research, Shop Drawings, Existing Facility..., Meeting Minutes, Bluebeam, Adobe Photoshop, PowerPoint, Newforma, Deltek Vision, Microsoft Excel, Microsoft Word, Multi Tasking, Construction Document...
Education
Arizona State University 1987 — 1992
Bachelor of Science in Design, Interior Design
Stratton College 1986 — 1987
Interior Design
University of Wisconsin-Milwaukee 1985 — 1986
Architecture
Holiday Inn Express, TriStar Hotels May 2013 - Present
Scottsdale Thunderbird Suites Hotel November 2011 - April 2013
Holiday Inn at Ocotillo - Cima Hotels November 2010 - August 2011
Surprise Regional Chamber of Commerce and Visitor Center 2009 - November 2010
Greens Group 2006 - 2008
Best Western International 1999 - 2006
Best Western International 1997 - 1999
Pacifica Host Hotels 1996 - 1997
Skills
Customer-focused Service, Hotel Management, Certified Hotel..., Product Quality, Staff Retention, Hotels, Revenue Analysis, Leadership, Yield Management, Hospitality Industry, Strategy, Customer Satisfaction, Marketing, Budgets, Hospitality Management, Hospitality, Management, Resorts, Team Building, Training, Customer Service, Front Office
Education
Arizona State University 1979 — 1985
BS, Advertising
Michaels Wilder, Inc. September 2013 - March 2014
Martz Parsons May 2013 - September 2013
AAA Arizona August 2011 - February 2013
Riester December 2010 - August 2011
Best Western International October 2006 - June 2010
Best Western International October 2002 - October 2006
Ann Taylor March 2002 - December 2003
Z Gallerie July 2001 - January 2002
Skills
Business Development, Sales, Marketing, Budgets, Process Improvement, Online Advertising, Strategy, Strategic Partnerships, Market Planning, Management, Strategic Planning, Social Media, Hospitality, Mobile Marketing, Loyalty Programs
Education
Arizona State University
B.S., Marketing/Advertising
Best Western International Purchasing AgentStarwood Hotels & Resorts Worldwide, Inc.January 1998 - September 2000
Education
Arizona State University 1972 — 1975
Home Economics
Los Alamos National Laboratory July 2010 - Present
The Walt Disney Company May 2008 - January 2009
Best Western International June 2007 - January 2008
Los Alamos Chamber Of Commerce July 2004 - August 2006
Skills
Disney, Social Media, PowerPoint, Microsoft Office, Customer Service, Marketing, Microsoft Excel, Social Media Marketing, Event Planning, Teamwork, Public Relations, Advertising, Event Management
Education
University of Colorado Denver 2012 — 2014
Master of Arts (M.A.), Communication
Memorial University of Newfoundland 2011 — 2011
Psychology and Marketing
Adams State University 2006 — 2011
Bachelor of Applied Science (BASc) and Bachelor of Arts, Psychology and Marketing
Best Western International January 2010 - Present
Iridium September 2009 - January 2010
KPMG September 2007 - June 2009
Protiviti August 2005 - September 2007
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, Accounting, Financial Reporting, Auditing, Financial Analysis, Revenue Recognition, GAAP, SEC filings, Financial Accounting, Financial Modeling, Risk Management, Forecasting, Sarbanes-Oxley
Education
Arizona State University 2004 — 2005
Masters, Accountancy and Information Systems
Northern Illinois University 2000 — 2004
Bachelors, Accounting
Best Western International March 2005 - January 2015
EwingCole October 1999 - January 2003
Best Western International June 1994 - July 1999
Bent Severin International 1989 - 1992
Callison October 1981 - June 1988
Skills
Space-planning, Hotels, Submittals, Renovation, Construction, Hospitality, Residential Homes, Restaurants, Design Research, Retail, Hospitality Industry, Furnishings, Interior Design, Space planning, Revenue Analysis, Interior Architecture, Food & Beverage, Resorts, Furniture, Floor Plans, InDesign, Hospitality Management, Space Planning
Education
Arizona State University 2012 — 2015
Master's Degree, Master of Science and Designer (MSD) under the school of Herberger Design, 3.6
University of Oregon 1969 — 1973
Bachelor Interior Architecture, Interior Design/Interior Architecture
Arizona State University July 2005 - Present
Pegasus Solutions June 1999 - November 2001
Best Western International 1993 - 1999
Skills
Social Media, Leadership, Customer Service, Strategic Planning, Marketing Communications, Program Management, Event Planning, Budgeting, Budgets, Event Management, Community Outreach, Marketing, Nonprofits, Training, Public Relations, Management, Marketing Strategy
Education
Arizona State University 2006 — 2008
MLS, LIberal Arts
Arizona State University 2003 — 2005
Bachelor Interdisciplinary Studies, Poliitcal Science and Religious Studies
SUNY College of Technology at Canton 1976 — 1978
Associate of Arts and Sciences (AAS), Banking, Insurance and Real Estate
Best Western International April 2010 - Present
APN Staffing & Employment Solutions, LLC May 2006 - November 2009
Custom Food Concepts July 2004 - April 2006
The Hermosa Inn November 2000 - July 2005
Skills
Sales, Management, Hotels, Food & Beverage, Marketing, Business Development, Recruiting, Catering, Restaurants, Revenue Analysis, Direct Sales, Food, SEO, Payroll, Executive Management
Education
Arizona State University 1980 — 1984
Bachelor of Science, Business, Marketing
U.S. Bank July 2014 - Present
Wells Fargo Bank October 2010 - June 2011
Wells Fargo Bank October 2003 - October 2010
Wells Fargo Bank January 2001 - October 2003
Holiday Inn April 1999 - December 2000
Extended Stay America June 1996 - March 1999
Best Western International August 1991 - June 1996
Skills
Loans, Mortgage Lending, Wealth Management, Credit, Banking, Customer Service, Financial Services, Branch Banking, Strategy, Financial Analysis, Strategic Financial..., Small Business, Consumer Lending, Team Building, CRM, Finance, Customer Satisfaction, Commercial Lending, Management, Sales, Leadership, Marketing, Private Banking, Investments, Portfolio Management, Small Business Lending, Financial Planning
Education
Anoka Ramsey Community College 2012 — 2014
Associate of Science (A.S.), Accounting, 3.25
Associated Technical College-San Diego 1985 — 1987
Diploma, Computer Engineering Technologoy, 3.00
Wyndham Vacation Ownership August 2014 - Present
Monument Hospitality July 2013 - June 2014
SouthWest Hospitality Management June 2008 - June 2013
Starwood Vacation Ownership September 2003 - January 2008
Starwood Vacation Ownership April 2000 - May 2003
SouthWest Restaurant Group May 1999 - March 2000
Best Western International February 1998 - March 1999
Arizona Biltimore Resort and Spa August 1993 - February 1998
Hilton Anaheim May 1987 - August 1993
Skills
Employee Management, Operations Management, Customer Relations, Revenue Analysis, Resorts, Hotels, Customer Service, Payroll, Management, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Yield Management, Tourism, Restaurants, Budget, Employee Relations
Education
Arizona State University 1994 — 1997
Recreation and Tourism Management, Tourism Management
Riverside Community College 1983 — 1985
Associates of Arts, Business and Marketing Management
Best Western International May 2008 - Present
Choice Hotels International April 1991 - May 2008
Skills
Marketing Strategy, New Business Development, Hotels, Hospitality Industry
Education
Arizona State University 1984 — 1988
Bachelor of Science (BS), Business Administration, Management and Operations
Allstate January 2015 - Present
Allstate Financial Services, LLC September 2013 - January 2015
Best Western International January 2012 - September 2013
Dos Gringos May 2009 - August 2011
Wells Fargo Bank September 2009 - July 2011
Tempe12 July 2008 - November 2008
Skills
Marketing, Digital Marketing, Training, Social Media, Management, Customer Service, CRM, Marketing Strategy, Project Planning, SEO, Microsoft Excel
Education
Arizona State University 2004 — 2008
Tourism Development & Management
Xavier College Preparatory 2000 — 2004
Cleanup 4 Your Home July 2014 - Present
Colorblends September 2014 - October 2014
Unilever February 2010 - June 2014
Colorblends September 2012 - November 2012
Griswold Inn November 2009 - June 2010
Farmington Woods Clubhouse September 2006 - December 2009
Best Western International February 2009 - August 2009
CCAA English Schools November 2007 - April 2008
Central Connecticut State University October 2005 - May 2006
Skills
Machine Operator, Microsoft Office, Computer Repair, Network Administration, Linux
Education
Central Connecticut State University 2004 — 2010
Universidade Federal da Paraíba 2007 — 2008
Stuff2u April 2014 - Present
Leadpile September 2010 - January 2014
JCM Global March 2010 - September 2010
Xerox September 2009 - February 2010
AT&T March 2008 - January 2009
Best Western International October 2005 - December 2006
Chase May 1999 - April 2006
Skills
PPC, Web Development, PHP, Conversion Optimization, SEO, Windows, Technical Support, AJAX, jQuery, HTML 5, CSS, HTML, JavaScript
Education
Arizona State University 2000 — 2004
Bachelor's Degree, Computer System Engineering
Televerde January 2015 - Present
Televerde March 2013 - Present
Televerde October 2005 - March 2013
Best Western International May 2004 - September 2005
Best Western International December 2000 - September 2005
Best Western International January 2002 - January 2003
Skills
Performance Monitoring, Scripting, Client Communication, Client Relationship..., Team Building, Customer Relations, Coaching, Customer Service, Event Management, Team Leadership, Operations, Operations Management, Organizing, Quality, Spanish, Problem Solving, Team Management, Performance Management
Education
Arizona State University 1996 — 1998
Graduate studies, Political Science and Government
University of Arizona 1992 — 1996
Bachelor's degree, Political Science and History
Florida Department of Health September 2014 - Present
Children’s Home Society of Florida (CHS)/Healthy Start June 2011 - October 2013
Viola Gibson Elementary School August 2009 - May 2010
Toyota Financial Services November 2007 - August 2008
Best Western International October 2006 - May 2007
CPES (Community Provider Enrichment Services) April 2001 - January 2002
Skills
Case Managment, Mental Health, Crisis Intervention, Social Services, Social Work, Counseling, Computers, Interviewing Skills, Highly detail oriented, Highly Organized &..., Leadership, Risk Assessment, Mental Health Counseling, Group Therapy, Motivational...
Education
Arizona State University
Bachelor's of Interdisciplinary Studies, Justice Studies & Sociology
AAA Arizona May 2007 - February 2011
Choice Hotels October 2005 - May 2007
Pegasus Solutions February 2003 - September 2005
Best Western International January 2002 - February 2003
Cendant May 2001 - September 2001
Choice Hotels International February 1998 - February 2001
Choice Hotels International June 1997 - February 1998
Skills
Instructional Design, Adult Education, Blended Learning..., Microsoft Office, Authoring Tools, SQL, JavaScript, Training & Development, Technical Training, Technical Writing, Software Training, Software Installation, Software Implementation, Creative Problem Solving, Problem Solving, IT Strategy, Call Center Development, Call Routing, Team Building, Team Leadership, Teaching, Public Speaking, Hospitality Management, Critical Thinking, Coaching, Performance Improvement, Hiring/firing, Documentation, Customer Relations, CRM software, POS, Workforce Management, PowerPoint, Excel, Outlook, Classroom Training, Field Training, brand standards, Organizational..., Knowledge Transfer, SharePoint, Membership Services, Group Training, Body Language, Listening Skills, Employee Surveys, Internal Communications, Fast Learner, learning management..., Storyboarding
Education
American InterContinental University 2011 — 2012
Masters, Information Technology: Project Management
University of Arizona 1991 — 1995
Bachelor of Arts, Interdisciplinary Studies
Best Western International July 2012 - Present
US Airways October 2007 - July 2012
US Airways December 2005 - October 2007
Insight 2003 - 2005
Skills
Revenue Analysis, Airlines, Pricing, E-commerce, Competitive Analysis, Forecasting, Pricing Strategy
Education
Arizona State University 1999 — 2003
Bachelor of Science (B.S.), Finance, General
Best Western International March 2012 - August 2012
Vector Marketing May 2011 - October 2011
Skills
Japanese, Microsoft Office, Adobe, Friendliness, Social Skills, iWork
Education
Adrian College 2012 — 2016
Everett High School 2008 — 2012
Diploma
Discover Financial Services April 2013 - Present
Best Western International 2008 - 2012
Pegasus Solutions January 1998 - June 2007
Skills
Client account..., Staff..., Employee scheduling, Conflict Resolution, Process Improvement, Customer Service..., Sales Rep Training, Production Efficiency, Multi-tasking Skills, Multi-Team Management, Leadership
Education
Arizona State University 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Best Western International May 2011 - Present
Desert Springs Healthcare and Wellness Center August 2010 - March 2011
Valencia Palms Nursing 2009 - August 2010
Gottschalks October 2008 - April 2009
Skills
Customer Service, Close Attention to..., Auditing, Financial Audits, Efficent, Multi Tasking, Team Leadership, Team-oriented, Sales, Event Planning, Events Coordination, Calendar Planning, Problem Solving, Computers, Computer Proficiency
Education
Santa Barbara Business College-Ventura 2011 — 2013
Criminal Justice/Police Science
Indio High School 2004 — 2008
HS Diploma
Community Services and Employment Training (CSET) April 2014 - Present
Dr. Jack Eivins, D.C. September 2011 - May 2014
Community Services and Employment Training (CSET) January 2014 - April 2014
Barnes & Noble November 1996 - January 2000
Mader Rehabilitation & Convalesent Hospital May 1995 - November 1996
Best Western International July 1993 - May 1995
Skills
Microsoft Excel, Microsoft Word, Accounts Payable, Accounts Receivable, Governmental Accounting, Manual Accounting, Month-End Processing, Cash Management, Peachtree, Ten Key-238 dpm/14,280..., Keyboarding 56 wpm, Financial Statements, Quickbooks, Payroll, Federal Taxes, State Taxes, Payroll Taxes, Bank Reconciliation, General Ledger, Agricultural Accounting, Notes Payable, Notes Receivable, Small Business Loans, EZ Biz, Office Ally
Education
Milan Institute-Visalia 2013 — 2014
Certificate in Accounting, Accounting, 4.0
Weissman March 2013 - June 2013
Law Office of Corso and Rhude, PLLCJUNE January 2011 - September 2012
Best Western International June 2006 - August 2010
Skills
Dispute Resolution, Microsoft Office, Microsoft Word, PowerPoint
Education
Phoenix School of Law 2010 — 2012
Juris Doctor, Law
Arizona State University 2007 — 2009
Bachelor of Science, Criminal Justice and Criminology
Best Western International June 2011 - Present
Sodexo August 2008 - June 2011
Skills
Customer Service, Computer Proficiency, Multi-line Phone, Food Safety
Education
Milan Institute-Nampa 2014 — 2014
Colorado Hospitality Services July 2015 - Present
Hyatt House Scottsdale May 2013 - May 2015
Best Western International June 2011 - August 2012
Skills
Customer Service, Microsoft Office, Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Research, Guest Service Management, Delegation, Team Leadership, Training, Troubleshooting
Education
Scottsdale Community College 2014 — 2015
Arizona State University 2012 — 2014
Sustainability, Architecture and sustainability
Front Range Community College 2010 — 2012
Architecture and Construction Management
Best Western International November 2013 - Present
Best Western International March 2012 - November 2013
Best Western International April 2010 - March 2012
Skills
Red Hat Linux, Debian, Windows XP, Windows 7, SNMP, FTP, SSH, Httpd, IRC, Computer Networking, Network Administration, Computer Repair
Education
Arizona State University
Lake Central High School 1995 — 1999