Experience
MAXIMUS  June 2013 - Present
CSC  March 2012 - June 2013
Farm Family Insurance Companies   November 2008 - January 2012

Skills
SDLC, ITIL, Call Centers, Microsoft Excel, Microsoft Office, Data Analysis

Education
University at Albany   1996 — 2000
Bachelor of Science (BS), Business Administration and Management, General

Experience
Marshall & Associates Insurance, Inc.   April 2001 - Present
Farm Family Insurance Companies   2001 - Present

Skills
Insurance, Whole Life, Umbrella Insurance, Homeowners, Term Life Insurance, Commercial Lines, Disability Insurance, Casualty, Commercial Insurance, Property & Casualty..., Renters, Liability, Fixed Annuities, Life Insurance, Health Insurance, General Insurance, Workers Compensation, Annuities, Long Term Care Insurance, RV, Retirement Planning, Licensed to Sell..., long ter, Universal Life, Professional Liability, Casualty Insurance

Education
University of Maryland University College   1985 — 1990
Associates of Arts, Business Management

Experience
National Hanger Company   May 2015 - Present
Siena College  June 2012 - May 2015
Brown & Brown of New York Inc. dba Rowlands & Barranca Agency   October 2014 - April 2015
Pitney Bowes  June 2014 - October 2014
Farm Family Insurance Companies   November 2013 - June 2014

Skills
Java, Web Development, Programming, HTML, Python, Information Technology, Computer Science, Magento, Technical Support, JavaScript, SharePoint, Databases, Troubleshooting, CSS, SQL, Software Development, OS X, Data Structures, HTML 5, Object Oriented Design, PHP, Agile Methodologies, Web Applications, Testing, MySQL, Software Engineering, JIRA

Education
Siena College   2012 — 2015
Bachelor of Science (B.S.), Computer Science

Hudson Valley Community College   2009 — 2012
Associate of Science (A.S.), Criminal Justice

Tamarac High School   2005 — 2009

Experience
Farm Family Insurance Companies   September 2012 - Present

Skills
BPO, Call Centers, Outsourcing, Team Management, Service Delivery, Customer Satisfaction, Workforce Management, Vendor Management, CRM, Transition Management, Customer Experience, Management, Customer Service, Performance Management, Sla, MIS, Account Management, Contact Centers, Operations Management, Business Development, Insurance, Disability Insurance, Universal Life, Whole Life, Homeowners, Inland Marine, Life Insurance

Education
SUNY Geneseo   2001 — 2006
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Holland Patent Central High School   1997 — 2001
High School

Experience
CAPTRUST  October 2015 - Present
State Farm  November 2014 - October 2015
Northwestern Mutual  November 2013 - November 2014
Farm Family Insurance Companies   December 2011 - September 2014
Brooks Brothers  January 2008 - July 2012

Skills
Management, Insurance, Life Insurance, Customer Service, Fixed Annuities, Finance, Property & Casualty..., Retirement Planning, Sales Management, Disability Insurance, Financial Planning, Strategic Financial..., Underwriting, Sales, Strategic Planning, Microsoft Excel, Direct Sales, Sales Operations

Education
SUNY Adirondack
Business Administration and Management, General

Santa Barbara City College
Communication and Media Studies

Experience
Farm Family Insurance Companies   December 2013 - Present
Provencher & Company   January 2012 - November 2013
Safeco Insurance  December 2007 - July 2011
MetLife  January 2007 - December 2007

Skills
Casualty, Xactimate expert, Complex claims, Commercial Claims, Homeowners Claims, Construction, Fire Claims Specialist, Insurance Consultant, Estimating, Claim, Claims Management, Water Damage, Xactimate, Property Claims, Inland Marine, Commercial Lines, Subrogation, Property Damage, Restoration, Liability, Insurance, Large Loss, General Insurance, Property & Casualty..., Professional Liability, Workers Compensation, Flood, Loss Adjusting, Adjustments, Commercial Insurance

Education
Ansonia/Pine High School   1974 — 1977

University of Central Florida
Accredited Claims Adjuster, Insurance

Experience
Deerfield Valley Art Association   October 2013 - Present
Trinitarian congregational church  September 1991 - August 2009
Bernardston Unitarian Church   September 1980 - August 2009
DVAA   2007 - 2009
Farm Family Insurance Companies   1981 - 1992
Phoenix Mutual Life Insurance Company  1972 - 1981

Skills
Creative Problem Solving, collaberation, Team Leadership, Mediation, Creative Development, Program Management, Event Management, Direct Marketing, Product Marketing, Case Management, Teaching Skills, Creative Direction, Case Managment, Teaching, Music, Art, Photography, Visual Arts, Painting, Fine Art, Drawing, Art Education, Galleries, Watercolor, Sculpture, Mixed Media, Curating, Oil Painting, Public Speaking

Education
Greenfield Community College   1974 — 1981
Associate of Arts, Art/business

Greenfield Community College
Associate of Arts (A.A.), Art and Business

Experience
Farmstead Financial LLC   October 2013 - Present
Farm Family Insurance Companies   July 2010 - Present
American National Insurance  July 2010 - Present
Pete Dye Golf Club  March 2006 - June 2010

Skills
Commercial Insurance, Workers Compensation, Qualified Retirement..., Farm & Ranch Insurance, Life Insurance, 401k Rollovers, Retirement Planning, Employee Benefits, Liability, Fixed Annuities, Whole Life, Universal Life, Disability Insurance, Health Insurance

Education
Fairmont State University   1998 — 2002
BS, Business Administration

Experience
Farm Family Insurance Companies   March 2012 - Present
T. L. Daniels, Inc.   December 2011 - Present
Maryland Grape Growers Association   2011 - Present
Maryland Winery Association   2011 - Present

Skills
Disability Insurance, Commercial Insurance, Property & Casualty..., Insurance, Life Insurance, General Liability, Workers Compensation, Liability, Retirement Planning, Home, Term Life Insurance, Whole Life, Universal Life, Legal Liability, Microsoft Excel, Marketing, Microsoft Office, Social Media

Education
Vanderbilt University   2009 — 2011
BA, Communication & Corporate Strategy

McDaniel College   2007 — 2009
Business/Managerial Economics

Saints Peter & Paul High School

Experience
State Farm Insurance Pescetti Agency   February 2013 - Present
Farm Family Insurance Companies   September 2012 - January 2013
Astoria Federal Savings  April 2007 - September 2012
Knights of Columbus  June 2005 - April 2007

Skills
Retirement, Estate Planning, Sales, Banking, Investment Strategies, Loans, Credit, Mortgage Lending, Credit Analysis, Investments, Small Business Lending, Retail Banking, Retirement Planning, Portfolio Management, Consumer Lending, Fixed Annuities, Insurance, Finance, Life Insurance, Financial Services, Cross Selling, Lines Of Credit, Cash Management, Relationship Management, Credit Risk, Refinance, Financial Risk, Fixed Income, Asset Management, Asset Allocation, Branch Banking, IRAs, Property, Disability Insurance, Term Life Insurance, Small Business, Health Insurance, Financial Planning, Underwriting, Risk Management, Financial Analysis, Customer Service, Commercial Insurance, Long-term Care, General Insurance

Education
Stony Brook University   2000 — 2004
Bachelor of Science (B.S.), Economics and Business Management

Arizona State University   1999 — 2000
Finance, General

Experience
The Bonadio Group  December 2014 - Present
Farm Family Insurance Companies   March 2014 - December 2014
LeverPoint Management, LLC  November 2013 - February 2014
The Bonadio Group  December 2011 - November 2013
Becker Professional Education  September 2010 - May 2011
New York State Department of Taxation and Finance  August 2009 - May 2011
Siena College  September 2008 - May 2010
Essex County Youth Bureau   June 2009 - August 2009
Mountain Lake Services  June 2007 - August 2008
Town of Moriah Youth Commission   July 2004 - August 2007

Skills
Accounting, Auditing, Financial Accounting, Tax, QuickBooks, Microsoft Excel, Internal Controls, Financial Analysis, Financial Reporting, PowerPoint, Microsoft Word, Microsoft Office, Accounts Payable, Access, Outlook, General Ledger, Research, Non-profits, Public Speaking, Nonprofits, US GAAP, Account Reconciliation, Financial Statements, Journal Entries, GAAP, Time Management

Education
Siena College   2010 — 2011
M.S., Accounting

Siena College   2006 — 2010
B.S., Accounting, Information Systems

Experience
Farm Family Insurance Companies   March 2001 - Present
AXA Equitable  August 1984 - January 2001

Education
Carnegie Mellon University   1982 — 1984
Master of Science (MS), Public Administration and Business

Western Maryland College   1978 — 1982
BS, Economics

Experience
Farm Family Insurance Companies   August 2013 - Present
Sutter Health  December 2011 - July 2012
Sun Microsystems/Oracle  April 2007 - February 2011
Intel  May 2005 - December 2006
PeopleSoft/Oracle  August 2004 - May 2005
Empower Solutions  2004 - 2004

Skills
Visio, Business Analysis, Business Process..., Integration, Requirements Gathering, SharePoint, Project Management, Business Process, MS Project, Testing, Data Warehousing, Management, Business Requirements, Training

Education
State University of New York at Albany   2003 — 2005
MBA, HRIS

State University of New York at Albany   1997 — 1999
BA, East Asian Studies, Japanese Language

Experience
Edward Jones  June 2015 - Present
Farm Family Insurance Companies   May 2014 - March 2015
Prestige Brands  May 2013 - June 2013

Skills
Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Financial Accounting, On the Job Training, Analysis, Economics, SAP, Leadership, Data Analysis, Finance, Social Media

Education
State University of New York at Albany   2011 — 2015

Mamaroneck High School

Experience
AmTrust Financial Services, Inc. (AFSI)   October 2014 - Present
Luxury on Pearl Apartments   April 2005 - Present
Farm Family Insurance Companies   January 2014 - October 2014
Mercury Insurance Group  July 2006 - April 2013
OneBeacon Insurance Group  October 2000 - July 2006
Daly Law Centers, LLC (formerly known as Andrew F. Capoccia Law Centers LLC)   December 1998 - July 2000
Vector Marketing Corporation (CUTCO/ALCAS)   June 1997 - December 1998

Skills
Great Communication..., Analytical, Personable, Articulate, Detail Oriented, Extremely Organized, Reliable, Dedicated, Goal Oriented, Thinks Outside The Box, Great Negotiation Skills, Exceeds Expectations, Great Motivator, Easily Adaptable, Multi-Tasker, Creative Problem Solver, Follows Through, Customer Oriented, Quick Thinking, Active Team Player, Leadership..., Great Proofreader, Research, Creative Writing, Client Rapport, Certified Automobile..., Dispute Resolution, Supervisory Skills, Managerial Skills, Time Management, Event Management, Team Management, File Management, Inventory Management, Purchasing Negotiation, Property Management, Professional Experience, Sales Presentations, Technical Support, Computer Proficiency, Graphic Design, Microsoft Office, Proficient Typing 60+..., CPR Certified, Training, Claims Resolution, Claim Investigation, Claims Handling, Insurance, Insurance Law

Education
State University of New York at New Paltz   1996 — 1998
Concentration in Fine Arts, Fine/Studio Arts, General

Albany High School   1992 — 1996

Experience
IHS  April 2014 - March 2015
Times Union (Hearst Corp., Newspaper Division)   2006 - 2014
Times Union  2000 - 2006
Times Union  1998 - 2000
Farm Family Insurance Companies   1990 - 1998

Skills
Digital Media, Marketing, Marketing Communications, Newspapers, Online Advertising, Advertising, Email Marketing, Social Media Marketing, Media Relations, Digital Marketing, Copywriting, Press Releases, Public Relations, Marketing Strategy, Online Marketing

Education
State University of New York College at Plattsburgh
Bachelor of Arts (B.A.), Communications

Experience
Farm Family Insurance Companies   April 2014 - Present
Capello Salon   January 1992 - February 2014

Skills
ADP Payroll, QuickBooks, Microsoft Office, Customer Service, Receptionist Duties, Human Resources, Account Reconciliation, Office Administration, Appointment Scheduling, Account Management, Accounts Payable, Accounts Receivable, Administrative..., Office Management, Data Entry, Outlook, Payroll, Sales

Education
Medaille College   1992 — 1994
Bachelor of Science (B.S.), Business Administration and Management, General

Cazenovia College   1982 — 1984
Associate's degree, Human Services, General

Experience
Director, Account Development at Driving Dynamics   February 2015 - Present
Glenn Insurance Inc.   April 2014 - January 2015
Orion Fleet Intelligence  June 2012 - April 2014
Farm Family Insurance Companies   June 2011 - July 2012
Traister Enterprises LLC   August 2009 - June 2011
LoJack Corporation  April 2006 - July 2009
Universal Underwriters Grooup   March 1997 - March 2006

Skills
Risk Management, Commercial Insurance, Loss Control, GPS / Telematics, Leadership, Underwriting, Automotive Aftermarket, fleet driver training, Driver Training, Sales Management

Education
Temple University   1976 — 1980
Bachelor of Business Administration (B.B.A.), Insurance & Risk Management

Experience
Farm Family Insurance Companies   July 2014 - Present
Exelon Energy  January 2013 - March 2014
Centro Colombo Americano de Cartagena   January 2012 - October 2012
Exelon  October 2010 - October 2011

Skills
Microsoft Excel, Teaching, Microsoft Office, English, Research, Analysis, PowerPoint, Data Analysis, Microsoft Word, Customer Service, Leadership

Education
University of Delaware   2006 — 2010
BS, Mathematics and Economics

Experience
Preferred Mutual  August 2014 - Present
Farm Family Insurance Companies   May 2003 - August 2014
Liberty Mutual Insurance  August 2002 - May 2003

Skills
General Insurance, Product Liability, Liability Analysis

Education
Saint Anselm College   1988 — 1991
Bachelor of Arts (B.A.), Financial Economics

Bates College   1987 — 1988

Experience
Farm Family Insurance Companies   May 2014 - Present
Farm Family Insurance Companies   January 2013 - April 2014

Skills
C#, C++, .NET, ASP.NET, XML, XML Schema, XSLT, Microsoft SQL Server, Visual Studio, SQL, Java, Eclipse

Education
Binghamton University   2008 — 2012
Bachelor of Applied Science (BASc), Computer Science

Experience
Farm Family Insurance Companies   April 2014 - Present
Passaic Public Schools  August 2014 - October 2014
Widener University  March 2013 - September 2013
Rutgers University  2012 - 2013
Fairleigh Dickinson University  2012 - 2012
South Brunswick Public Schools  2010 - 2011
Health Quest  2006 - 2009
NFL Europa- Hamburg Sea Devils   2005 - 2007
Cleveland Browns  2006 - 2006
Atlanta Falcons  2005 - 2005

Skills
Strategic Planning, Microsoft Word, Microsoft Office, Research, Public Speaking, Customer Service, Teaching, Coaching, Fundraising, Event Planning, Football, Higher Education, PowerPoint, Leadership, Sports

Education
Penn State University   1998 — 2003
Bachelor of Science (BS), Criminal Justice and Corrections

Experience
Farm Family Insurance Companies   December 2012 - Present
GXS  2012 - 2012
The Bank of Greene County  February 2011 - November 2011
First Investors  May 2010 - February 2011
TJ's Sports Bar   June 2008 - August 2010
Edison Computers   January 2010 - February 2010
Pioneer Lumber   August 2002 - August 2007

Skills
VB6, TFS, SQL, xHTML, JavaScript, VS2012, AINS 21, Lotus Notes, FTP, PC Hardware Systems, Windows & Mac operating..., Ballroom Dance, Personal Financial..., EDI, Enterprise, Unix, Java, CSS, Ruby, Ruby on Rails, Microsoft Office, Putty, Microeconomics, Macroeconomics, Econometrics, C++, SAS, Design Patterns, Data Structures, Assembly, Human Resources, Bartending, Series 63, Series 6, NYS Life

Education
Hartwick College   2006 — 2010
Bachelor of Science (B.S.), Computer Science and Economics

Experience
John Hancock Investments  September 2015 - Present
Jackson  June 2014 - August 2015
High Point University  August 2010 - May 2014
Zeta Tau Alpha  November 2011 - January 2014
Farm Family Insurance Companies   May 2013 - August 2013
Invest Financial  May 2013 - August 2013
Parsons Financial Associates, Inc.   May 2013 - August 2013
Four Hands  October 2012 - October 2012
Drakes Island Resort   May 2012 - August 2012
Northeast Delta Dental  May 2011 - August 2011

Skills
Public Speaking, Microsoft Excel, Social Media, Facebook, Time Management, Teamwork, Management, Public Relations, Marketing, Leadership

Education
High Point University   2010 — 2014
Bachelor's degree, Strategic Communications and Marketing, Senior

Experience
Farm Family Insurance Companies   January 2014 - Present
Target  August 2012 - December 2013
State University of New York at Oswego  January 2012 - May 2012
ARAMARK  June 2011 - August 2011

Skills
Microsoft Office, Data Analysis, Statistical Software, Mathematics, Analytical Skills, Customer Service, Databases, Data Entry

Education
State University of New York College at Oswego   2008 — 2012
Bachelor of Science (B.S.), Applied Mathematics & Applied Math Economics, 3.44

Experience
Farm Family  June 1990 - Present
Farm Family Insurance Companies   2010 - 2013
Coverall Technologies   1987 - 1990
Cover-All  1987 - 1990

Skills
Requirements Analysis, Business Analysis, SDLC, Process Improvement, Insurance, Project Management,..., Risk Management, Change Management, Leadership, Strategy, Agile Methodologies, Marketing, Life Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Business Process, Project Management, Business Requirements

Education
Marist College   1985 — 1987
Master of Science Information Technology, IT

Clarkson University   1979 — 1983
Bachelor of Science (BS), Management and Marketing

Project Management Institute
PMP, Project Management

Saugerties High School

Saugerties High School

Saugerties High School

Saugerties High School

Experience
Farm Family Insurance Companies   July 2014 - Present

Skills
Product Management, Product Development, Product Marketing, Motorcycle Industry, Property & Casualty..., General Insurance, Insurance, Account Management, Casualty, Competitive Analysis, Data Analysis, Pricing, New Business Development, Sales, Commercial Insurance, Business Analysis, Process Improvement

Education
The College of Saint Rose   2003 — 2005
MBA

State University of New York at Buffalo - School of Management   2000 — 2001
Bachelor of Business Administration (B.B.A.), Marketing

Experience
Farm Family Insurance Companies   May 2014 - Present
Farm Family Insurance  May 2012 - May 2014
Farm Family Insurance  January 2009 - May 2012
Tropicana  June 2006 - January 2009

Skills
Process Improvement, Team Leadership, Microsoft Office, SQL, Project Planning, Team Building, Microsoft Excel, JavaScript, Project Management, HTML, CSS, Web Development, XML, Web Applications, Databases, Troubleshooting, Insurance, Microsoft SQL Server, T-SQL

Education
State University of New York at Albany   2004 — 2008
Bachelor of Arts (B.A.), Information Science and Policy

Experience
Bank of Montreal  October 2011 - Present
Morgan Stanley  May 2010 - April 2011
Morgan Stanley  May 2005 - May 2010
Deutsche Bank  July 2003 - April 2005
Lehman Brothers  November 2000 - July 2003
Lehman Brothers  November 2000 - July 2003
Fidelity Investments  August 1998 - November 2000
Salomon Smith Barney  April 1997 - August 1998
Farm Family Insurance Companies   November 1993 - March 1997
Farm Family Insurance Companies   June 1993 - November 1993

Skills
Financial Services, Operational Risk..., Internal Controls, Capital Markets, Financial Risk, Fixed Income, Credit Risk, Equities, Internal Audit, Investment Banking

Education
Siena College   1991 — 1993
Bachelor of Business Administration, Accounting

Experience
Von Roll  November 2013 - Present
MAXIMUS  October 2011 - August 2013
Garelick Farms NY/ Dean Foods   October 2009 - July 2011
Vertis Communications  January 2008 - April 2009
Albany International Corp  April 2005 - December 2007
Farm Family Insurance Companies   August 2000 - March 2005

Skills
Employee Relations, Onboarding, HRIS, Employee Engagement, FMLA, Human Resources, Applicant Tracking..., Performance Management, Talent Acquisition, Labor Relations, Recruiting, Succession Planning, College Recruiting, HR Policies

Education
Siena College   1992 — 1996
BA, Psychology

Sage Graduate School
Masters, Organization Management

Experience
Farm Family Insurance Companies   2012 - Present
Berkley Life Siences   2009 - 2011
Chubb  2002 - 2009

Skills
Commercial Lines, Healthcare, Liability, Property & Casualty..., Reinsurance

Education
Hamilton College   1998 — 2002
Bachelor of Arts, Economics

Ticonderoga High School   1996 — 1998

Experience
American National Property And Casualty Company  April 2014 - Present
Farm Family Insurance Companies   May 2013 - April 2014
Farm Family Insurance  September 2009 - May 2013
Farm Family Insurance  September 2007 - September 2009
Farm Family Insurance  September 2005 - September 2007
Laurin Publishing Co  May 2004 - August 2005
Hearst Television  May 2000 - May 2004
Plymouth Rock Assurance  May 2000 - November 2001

Skills
Marketing Communications, Social Media, Adobe Creative Suite, Marketing, Insurance, Graphic Design, Marketing Strategy, Social Media Marketing, Copywriting, Email Marketing, Advertising, Digital Marketing, Editing, Microsoft Office, InDesign, Social Networking, Management, Interactive Marketing, Project Management, WordPress, Photoshop, Public Relations

Education
Quinnipiac University   2012 — 2013
Master of Science (M.S.)

Regis College   1996 — 2000
Bachelor of Arts (B.A.)

Experience
Farm Family Insurance Companies   February 2014 - Present
USDA  February 2013 - December 2013
Colonial Voluntary Benefits  February 2010 - March 2011
Sole Proprietor  January 2002 - January 2010

Skills
Passed SOA Exam 1/P, Passed SOA Exam 2/FM, VEE Economics, VEE Corporate Finance, VEE Applied Statistical..., Passed SOA Exam 3/MFE, Passed SOA Exam 4/C

Education
State University of New York at Albany   2011 — 2013
Bachelor of Science (B.S.), Actuarial and Mathematical Sciences, 3.9

State University of New York at Albany   1996 — 2000
Bachelor of Arts (B.A.), Psychology, 3.4

Experience
Farm Family Insurance Companies   March 2013 - Present
Allied  August 2013 - February 2014
CompuCom  June 2012 - October 2012
Berkshire Community College  March 2012 - October 2012
Rob Ordman Consulting   March 2011 - June 2011
New York State Inspector General  November 1997 - February 2011
Borak Reporting Service, Inc.   June 1984 - December 1996
Pavia & Harcourt LLP  February 1977 - June 1984

Skills
Access, Strategic Planning, Government, Microsoft Office, Project Management, PowerPoint, Microsoft Excel, Higher Education, Microsoft Word, Legal Research, Databases

Education
University at Albany, SUNY   1997 — 1998
MLS, Library and information science

University of Michigan Law School   1969 — 1973
J.D., Law

Cornell University   1965 — 1969
B.A., Government

Experience
Farm Family Insurance Companies   January 2013 - Present

Skills
Insurance

Education
Culinary Institute of America

Experience
Farm Family Insurance Companies   November 2013 - Present
The Ayco Company, L.P.   January 2006 - April 2013
The Ayco Company, L.P.   November 1998 - January 2006
Phoenix Insurance Company  November 1992 - October 1998

Skills
Customer Service, Insurance, Financial Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Windows, Life & Health Insurance..., Accounting, Banking, Employee Benefits, Data Entry, Spreadsheets

Education
SUNY Plattsburgh   1990 — 1992
Bachelor of Science (B.S.), Business Administration and Management, General

SUNY Cobleskill   1988 — 1990
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Experience
Farm Family Insurance Companies   ManagerAgway1958 - 1967

Education
University of New Hampshire
Bachelor of Science (BS), Agriculture, General, Lousy

Experience
Farm Family Insurance Companies   September 2002 - Present
OneBeacon Insurance  August 2001 - July 2002

Education
Le Moyne College   1997 — 2001
Bachelor of Science (BS), Finance

Onondaga Community College
Associate's degree, Business Administration and Management, General