Experience
Meemic Insurance Company  February 2015 - Present
Gaylor Insurance Agency   May 2014 - January 2015
Gaylor Insurance Agency   August 2011 - January 2015
Nu Pella Med Spa & Laser Center   April 2013 - April 2014
The Main Street America Group   May 2010 - February 2011
Foremost Insurance  June 2005 - May 2010
East Higgins Lake True Value Hardware   January 2002 - January 2007
Gaylor Insurance Agency, Inc   January 1986 - January 2001

Skills
Insurance, Underwriting, Marketing, Sales Management, Commercial Lines, New Business Development, Management, Customer Service, Sales, Property & Casualty..., Casualty Insurance, Commercial Insurance, Legal Liability, Leadership, Commercial and Personal..., Microsoft Excel, Licensed Property &..., Outlook, Business Development, Insurance Agency..., Casualty, Life Insurance, PowerPoint, Microsoft Word, Agency Managment Systems, Lotus Notes, Working on CIC, Microsoft Office, Experienced Sales..., My Field Point, OnContact, Marketing Strategy, Strategic Planning, Employee Training, Mentoring, Public Speaking, Salesforce.com, Risk Management, Training, General Insurance, Liability, Workers Compensation, Umbrella Insurance, Professional Liability

Education
Michigan State University Basic Fire & Casualty Insurance Institute
Property & Casualty Insurance License, Insurance

GHSB   2013 — 2013
Esthetics Program, Aesthetician/Esthetician and Skin Care Specialist

National Laser Institute   2013 — 2013
Laser Tech, Aesthetic Laser/IPL Certified - Chemical Peel

Holloway Real Estate Institute
Real Estate License, Real Estate

M J Murphy Beauty College   1983 — 1984
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor

Central Michigan University
Business

Experience
ACE Group  March 2013 - Present
ACE Group  September 2011 - March 2013
The Main Street America Group   January 2011 - October 2011
Stellar Group, Inc   May 2010 - August 2010
Ossinsky & Cathcart   May 2007 - August 2007

Skills
Legal Issues, Management, Underwriting, Insurance, Claim, Workers Compensation, Risk Management, Finance, Microsoft Excel, Portfolio Management, Legal Documents, Customer Service, Outlook, Microsoft Office, PowerPoint

Education
Florida Coastal School of Law   2008 — 2011
Doctor of Law (J.D.)

Florida Coastal School of Law   2008 — 2011
Juris Doctor, Law

Florida State University   2004 — 2008
Bachelor of Science, Finance

Experience
The Main Street America Group   July 2015 - Present
Travelers  January 2011 - July 2015
IBM  2008 - 2010
IBM  2003 - 2008
IBM  1999 - 2003
Intel  1997 - 1999
Intel  1993 - 1996

Skills
Vendor Management, Business Intelligence, PMP, Program Management, PMO, Supply Chain, Project Portfolio..., Business Analysis, MS Project, Agile Methodologies, Data Warehousing, Information Management, Insurance, Application Development, SDLC, ERP, Strategic Sourcing, Cognos, SAP, IT Strategy, Resource Management, Business Transformation, Business Process..., Project Delivery, IT Governance, Cross-functional Team..., Supply Chain Management, IT Management, Business Case, Software Development, Outsourcing, Management, Risk Management, Analytics, Business Process, Requirements Gathering, Project Management, Business Strategy, Software Project..., Requirements Analysis, Enterprise Architecture, Process Improvement, Visio, Change Management, Business Requirements, Analysis, Management Consulting, Strategy, Process Engineering, Integration

Education
The George Washington University   2000 — 2002
Masters, Project Management

Arizona State University, W. P. Carey School of Business   1997 — 1999
MBA, Management

Bates College   1989 — 1993
BA, Economics

Experience
PricewaterhouseCoopers LLC  June 2015 - Present
PricewaterhouseCoopers LLC  April 2013 - June 2015
The Main Street America Group   December 2007 - March 2013
The Main Street America Group   July 2004 - December 2007
Harleysville Insurance  January 2003 - July 2004
Sentry Insurance  May 1996 - August 2002

Skills
Property & Casualty..., Claims Management, Project Management, SDLC, Requirements Gathering, Business Analysis, Training, Change Management, Process Improvement, Business Workflows, Business Strategy, System Testing, Document Management, Property Claims, Management, Casualty Insurance, Insurance

Education
Averett University
Master of Business Administration (M.B.A.), Management

Drew University
Bachelor of Arts (BA), Psychology and Biology

Guidewire
Certification in PolicyCenter Configuration, Guidewire PolicyCenter

Insurance Institute of America (AICPCU)
Charter Property Casualty Underwriter (CPCU), Insurance Operations

CIOP Institute   2011 — 2011
Chartered Insurance Operations Professional (CIOP), Insurance Operations

American Educational Institute   2006 — 2009
Senior Claims Law Associate (SCLA), Claims Law

Insurance Institute of America (AICPCU)   2003 — 2005
Associates in Management (AIM), Insurance Management

Averett University   1999 — 2001
MBA, Business

Insurance Institute of America (AICPCU)   1996 — 1998
Associates in Claims (AIC), Insurance Claims

Drew University   1992 — 1996
BA, Psychobiology

Experience
The Main Street America Group   Vice President and Chief ActuaryThe Main Street America GroupDecember 2013 - Present
The Main Street America Group   August 2001 - November 2013
Liberty Mutual Insurance  July 1996 - August 2001
Guaranty National Insurance Company  April 1992 - July 1996
Merchants Insurance Group  July 1988 - April 1992
Travelers  July 1987 - July 1988

Skills
Loss Reserving, Pricing, Predictive Modeling, Reinsurance Buyer

Education
Hobart and William Smith Colleges   1983 — 1987
Bachelor's degree, Mathematics

Experience
TCEQ Compliance Service  December 2014 - Present
Blue Cross Blue Shield of Michigan  September 2014 - Present
Govdeals.com   November 2013 - June 2014
Synovus  October 2010 - October 2013
Florida Agency for Workforce Innovation  October 2009 - February 2011
Lockheed Martin  July 2006 - August 2009
Gadsden County Sheriff's Office   January 2006 - July 2006
The Main Street America Group   July 2004 - January 2006
Main Street America Group  July 2004 - January 2006
National Grange Mutual  2003 - 2005

Skills
CSS, JavaScript, jQuery, AJAX, Databases, XML, Microsoft SQL Server, MySQL, Dreamweaver, Web Development, SQL, Web Applications, HTML, ASP.NET, Subversion, Advertising, Web Design, ASP, Oracle, Agile Methodologies, IIS, Java, XHTML, ColdFusion

Education
Florida Agricultural and Mechanical University   1997 — 2001
Bachelor, Computer Information System

Florida A&M University
B.A, Computer Information Systems

Microsoft Learning Center

Experience
The Main Street America Group   November 2014 - Present
The Main Street America Group   December 2013 - November 2014
Wells Fargo  July 2012 - December 2013
Merrill Lynch  April 2011 - July 2012
Regions Financial Corporation  July 2007 - April 2011
Regions Bank  July 2007 - September 2007

Skills
Banking, Sales Management, Account Management, Customer Service, Cold Calling, New Business Development, Commercial Banking, Credit, Direct Sales, Financial Analysis, Strategic Financial..., Equities, Loans, Risk Assessment, Credit Analysis, Management, Building Relationships, Mortgage Underwriting, Staff Development, Relationship Management, Financial Planning, Finance, Financial Services, Investments, Leadership, Marketing, Sales

Education
Jacksonville University   2010 — 2013
Masters of Business Administration, Finance

Florida State University - College of Business   2004 — 2007
Bachelors, Finance

Experience
Catalina Marketing  July 2012 - Present
The Main Street America Group   June 2010 - July 2012
Catalina Marketing  October 2009 - May 2010
Zurich Financial Services  2007 - 2008

Skills
Insurance, Underwriting, Financial Analysis, Customer Service, Direct Marketing, Sales, Territory Management, Marketing, Negotiation, Management, New Business Development, Sales Operations, Program Management, Account Management

Education
Florida Agricultural and Mechanical University   2003 — 2007
Bachelor of Science, Business

Experience
The Main Street America Group   December 2011 - Present
Jacksonville Fire and Rescue Department  June 2009 - October 2011
AIG  2003 - 2008
GMAC Insurance  2000 - 2003
State Farm  1998 - 2000

Skills
Claim, Appraisals, First Responder, Negotiation, Investigation, Liability, Claims Management, Liability Analysis, Casualty, Property, Claim Investigation, Outlook, Insurance, Private Investigations, Litigation, Fraud, Property & Casualty..., General Insurance, Commercial Insurance, Policy, Underwriting, Risk Management, Reinsurance, Workers Compensation, Casualty Insurance, Property

Education
Savannah State University   1989 — 1994
Bachelor of Science (B.S.), Computer Science

Armstrong Atlantic State University

Beach High School

Experience
The Main Street America Group   February 2014 - Present
Carolina Casualty Insurance Group, LLC  May 2012 - September 2013
Carolina Casualty Insurance Group, LLC  June 2010 - May 2012
Carolina Casualty   January 2000 - June 2010
Carolina Casualty Insurance Group, LLC  1996 - 2000
Carolina Casualty Insurance Group, LLC  1992 - 1996
Progressive Insurance  1987 - 1992

Skills
Underwriting, Insurance, Property & Casualty..., Transportation, Analytical Skills, Management, CPCU, Specialty Insurance, Commercial Insurance, Analytical Abilities, Managerial Experience, Attention To Detail, Organizational..., Computer Proficiency, Microsoft Office, Microsoft Word, Microsoft Excel, Lotus Notes, Process Improvement, Leadership, Business Analysis, General Insurance, Training, Liability, Casualty, Risk Management, Workers Compensation, Brokers, Claims Management, Commercial Lines, Inland Marine, Casualty Insurance

Education
Baldwin-Wallace College   1990 — 1992
M.B.A., Systems Theory

Baldwin-Wallace College   1982 — 1986
B.A., Business Management

Insurance Institute of America
Chartered Property Casualty Underwriter (CPCU), Insurance

Insurance Institute of America
Associate in Underwriting (AU), Insurance - Underwriting

Insurance Institute of America
Associate in Insurance Services (AIS), Insurance Services

National Association of Insurance Women
Certified Professional Insurance Woman (CPIW), Insurance

University of North Florida, Institute for Management Development and Organizational Quality
Certificate Program in Management Practices, Business Administration and Management, General

Experience
Oracle  May 2014 - Present
Rio Tropical Inc   2010 - 2015
Rio Tropical Inc   2010 - 2015
Rio Tropical Inc   2010 - 2015
Rio Tropical Inc   2010 - 2015
Acosta Sales & Marketing  January 2013 - May 2014
The Mains Street America Group   October 2009 - December 2012
The Main Street America Group   September 2009 - December 2012
WaMu - Chase   October 1998 - April 2009
Washington Mutual Bank  October 1998 - April 2009

Skills
Oracle, Database Design, Databases, Data Warehousing, SDLC, SQL, Data Modeling, DB2, Business Intelligence, ETL, Requirements Analysis, Enterprise Architecture, Microsoft SQL Server, Software Development, Project Management, PL/SQL, Scrum, Unix, Business Analysis, Oracle RAC, Business Process, Business Objects, Erwin, Linux, Database Administration, Performance Tuning, SSIS

Education
Universidade Católica de Petrópolis   1987 — 1991
BA, Computer Science

Colegio Militar do Rio de Janeiro   1982 — 1982
Middle School

Experience
The Main Street America Group   November 2010 - Present
Quaker Special Risk  August 2005 - October 2010

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Insurance Computer..., Phone Etiquette

Education
American International College   2006 — 2010
Bachelor of Science (B.S.), Psychology

Burncoat High School   2002 — 2006

Experience
TJX  February 2010 - Present
TJX  February 2008 - August 2010
The Main Street America Group   July 2007 - January 2008
Corporate Express Australia   March 2004 - February 2007

Skills
Business Analysis, Process Improvement, Business Process..., Project Management, Cross-functional Team..., Vendor Management, Change Management, Data Analysis, Analysis, Forecasting, Retail, Requirements Analysis, Team Leadership, Strategic Planning, Business Intelligence, Business Strategy, Quality Assurance, Project Planning, Program Management, Microsoft Excel

Education
Babson College - Franklin W. Olin Graduate School of Business   2009 — 2012
MBA, Global Management, Marketing

Macquarie University   1999 — 2003
Bachelor of Technology, Information & Communication Systems

Experience
The Main Street America Group   1981 - Present
American Guild of Organists  1980 - Present
Piano Technicians Guild  1980 - Present
Garfield Park United Church of Christ   June 1998 - August 2011
Grain Dealers Mutual Insurance Company  1981 - January 2011
Christ Presbyterian Church  June 1987 - June 1998

Skills
IT Management, SQL, Database Design, Data Warehousing, Disaster Recovery, Enterprise Architecture, Oracle, Systems Analysis, Microsoft SQL Server, Testing, IT Service Management, Business Intelligence, Databases, Architecture, Visio, SharePoint, Architectures, SDLC, Software Development, Business Analysis, Insurance

Education
Butler University   1990 — 1994
Masters, Organ Performance

Ball State University   1975 — 1980
Bachelors, Computer Programming

Ball State University   1975 — 1979
Bachelors, Trombone Performance

Experience
The Main Street America Group   November 2013 - Present
The Main Street America Group   September 2011 - November 2013
The Main Street America Group   July 2009 - September 2011
The Main Street America Group   March 2008 - July 2009
The Main Steet America Group / NGM Insurance   April 2004 - March 2008

Skills
Results Driven, Attention to Detail and..., Analytical, Continuous Improvement..., Project Management..., Management Team..., Business Analysis, Insurance, Change Management, Six Sigma, Access, Problem Solving, Strategic Planning, Documentation, Business Requirements, Team Building, Cross-functional Team..., Process Improvement, Underwriting, Software Documentation, Leadership, Project Management, Risk Management, SDLC, Vendor Management, Management, Property & Casualty...

Education
Villanova University   2010 — 2010
Certificate, Lean Six Sigma Black Belt

Villanova University   2009 — 2009
Certificate, Lean Six Sigma Sensei

Franklin Pierce University   2006 — 2009
Master of Business Administration, Leadership

Franklin Pierce University   2002 — 2005
Bachelors, Business Management, Magna Cum Laude

Virginia Military Institute   1999 — 1999
Bachelors, Business

Experience
The Main Street America Group   November 2014 - Present
Old American County Mutual   August 2011 - October 2014
McKinney Swimming   May 2008 - August 2010

Education
Centenary College of Louisiana   2007 — 2011
BS, Mathematics

Centenary College of Louisiana   2007 — 2011
BS, Physics

Experience
The Main Street America Group   June 2014 - Present
May, Bonee & Walsh, Inc.   September 2012 - January 2014
McDonough & Keegan Insurance Agency   January 2007 - September 2012
Arthur Noll Agency, Inc   March 2004 - January 2007
Adams Insurance Agency, Inc   September 2003 - March 2004
J.M. Rodgers   February 2000 - August 2003
Manchester Insurance Agency   August 1985 - December 1996

Skills
Insurance, Professional Liability, Property & Casualty..., Commercial Insurance, Commercial Lines, New Business Development, Casualty, General Insurance, Workers Compensation, Training, Management, Legal Liability, Liability, Umbrella Insurance, Claim, Employment Practices..., Brokers, Underwriting, Casualty Insurance, Health Insurance

Education
Central Connecticut State University   1997 — 1999
BA, Communication

Berlin High   1971 — 1975
High School, General Studies

Experience
The Main Street America Group   June 2015 - August 2015
The Chamber of Commerce of Salamanca, Spain   September 2014 - December 2014
The Main Street America Group   June 2014 - August 2014

Skills
Teamwork, PowerPoint, Time Management, Microsoft Excel, Portfolio Management, Financial Analysis, FactSet, Minitab, Microsoft Word, Microsoft Office, Portfolio Performance..., Bloomberg Software, Return on Investment..., Social Media, Prezi, Photoshop, Public Speaking, English, Windows, Event Planning, Customer Service

Education
Bryant University   2012 — 2016
Bachelor of Science (BS), International Business (Finance Concentration), Sophmore

Keene High School   2009 — 2012
Keene High School Diploma

Experience
The Main Street America Group   June 2014 - Present
GeoSolarHeat   2014 - 2014
Kemper Insurance  2008 - 2013
The Lending Group  2006 - 2008
Resources Global Professionals  2004 - 2006
Merrill Lynch  1986 - 2004

Skills
Financial Analysis, Financial Modeling, Accounting, Budgets, Forecasting, Analysis, Cash Flow, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Credit, Investments, Mergers, Due Diligence, General Ledger, Strategic Planning, Leadership, Auditing, Strategic Financial..., Microsoft Excel, Managerial Finance, Business Planning, Corporate Finance, Process Improvement, Pricing, Management, Executive Management, Risk Management, Finance, Variance Analysis, Financial Risk, CRM, Business Analysis, Insurance, Project Management, Project Planning, SEC filings, Business Process..., Banking, Financial Accounting, Financial Services, Training, Portfolio Management, Strategy, Access, Valuation, Business Strategy, Account Reconciliation, Budgeting, Financial Planning

Education
Baruch College, City University of New York (CUNY)   1982 — 1986
MBA, Computer Science & Finance

City University of New York City College   1978 — 1982
BA, Economics

Experience
The Main Street America Group   December 2012 - Present
The Main Street America Group - NGM Insurance Company   2011 - Present
Boston Association of Claims Executives   2009 - June 2014
Pilgrim Insurance  2006 - 2009
OneBeacon Insurance  2002 - 2006
Quincy Mutual Fire Insurance Co.   1996 - 2001
Norfolk & Dedham Mutual Fire Insurance Co.   1993 - 1996
The Hanover Insurance Group  1987 - 1993
Lumber Insurance Co.   1984 - 1987

Education
Boston College - Carroll School of Management
BS, Accounting

Experience
The Main Street America Group   January 2013 - Present
The Main Street America Group   June 2010 - January 2013
The Main Street America Group   June 2008 - June 2010

Skills
Insurance, Training, Customer Service, Commercial Lines, Process Improvement, Program Management, Commercial Insurance, Property & Casualty..., General Insurance, Risk Management, Workers Compensation, Business Analysis, Liability, Microsoft Excel, Microsoft Office, Access, ImageRight, RoboHelp, Lean Six Sigma, Billing Process

Education
New England College of Business and Finance   2013 — 2015
Currently enrolled, Business Administration and Management, General

Keene State College   2002 — 2003

Experience
The Main Street America Group   August 2013 - Present
Brattleboro Reformer  June 2006 - June 2013
Green Hornet   October 2009 - June 2010
Chance of Reign   October 2006 - August 2009
C&S Wholesale Grocers  December 2005 - June 2006
People's United Bank  July 2003 - December 2005

Skills
Communication, Writing, Inventory Management, Customer Service, Music, Music Performance, Creative Writing, Publications, Songwriting, Management, Customer Satisfaction, Marketing, Time Management, Music History, Leadership, Teamwork, Microsoft Word, Microsoft Excel, Research, Public Speaking, Microsoft Office, Data Entry, English Literature, Camera Operation, Copy Editing, Drums, Journalism, Guitar Playing, Percussion Performance, Djembe, Video Production, Sharkology, CPR Certified, First Aid, AED

Education
Norwich University   1996 — 1998
Bachelor’s Degree, Writing and Literature

Johnson State College   1991 — 1993
Journalism, 3.43 GPA

Experience
The Main Street America Group   March 2013 - Present
The Law Office of Holle Weiss-Friedman   October 2012 - March 2013
Office of the State Attorney 10th Judicial Circuit  March 2012 - October 2012

Skills
Litigation, Legal Research, Legal Writing, Courts, Westlaw, Trials, Criminal Law, Civil Litigation, Commercial Litigation, Appeals, Trial Practice, Personal Injury, Hearings, Family Law, Legal Assistance

Education
Florida State University   2015 — 2017
Master of Risk Management and Insurance, Risk Management and Insurance

Florida Coastal School of Law   2009 — 2011
Doctor of Law (J.D.), Law

Experience
The Main Street America Group   June 2014 - September 2014
Salt Life Food Shack  January 2013 - March 2014
CONNER architecture   June 2008 - July 2011

Skills
Time Management, Analytical Skills, Highly detail oriented, Organization &..., Team Leadership, Cooperative, Collaborative Problem..., Goal Oriented, Learning Quickly, Task Management, Determined to Succeed, Cooperative Team Member, Problem Solving, Communication, Writing, Eagerness to Learn, People Skills, Interpersonal Skill, C#, Microsoft Excel, Microsoft Word

Education
Jacksonville University   2011 — 2015
Bachelor’s Degree, Mathematics, Graduate

Experience
Independent Contractor  January 2013 - Present
Independent  March 2012 - December 2012
Los Angeles Pierce Community College  January 2012 - December 2012
Independent  September 2011 - January 2012
The Main Street America Group   May 2005 - September 2008
Woodhouse Computer Consulting, Inc   March 1997 - May 2005
Crown Life Insurance Company  September 1990 - March 1997
Kmart Corporation  September 1987 - September 1990
Sears Canada  September 1984 - September 1987
Simpson's Ltd. (Hundson Bay Company)   June 1981 - September 1984

Skills
DB2, COBOL, JCL

Education
Humber College   1979 — 1981
Associate, Data Processing & Computer Programming

Pierce College
Web Development, Programming and Scripting, Computer Science

Experience
The Main Street America Group   April 2013 - Present

Skills
Actuarial Science, Microsoft Excel, Reinsurance, Property & Casualty..., General Insurance, Insurance, Casualty

Education
Florida State University   2007 — 2011
Bachelor of Science (BS), Actuarial Science

Experience
The Main Street America Group   June 2002 - Present
Florida Blue  June 1995 - June 2002
American National Bank  June 1988 - June 1995

Skills
Employee Benefits, Microsoft Excel, Benefits Administration, Deferred Compensation, Instructional Design, Leadership Development, Applicant Tracking..., Performance Management, HRIS, Human Resources, Personnel Management, Vendor Management

Education
Jacksonville University   1990 — 1992
Bachelor's Degree, Business Administration, 3.76 Magna Cum Laude

Jacksonville University

Experience
Adams and Reese LLP  July 2015 - Present
Portia Consulting Services, LLC   2011 - July 2015
Royal Neighbors of America  2013 - 2013
The Main Street America Group   2006 - 2011
Transamerica Reinsurance  1998 - 2006
St.Paul Re, Inc.   1996 - 1998
Aetna Life & Casualty  1990 - 1996

Skills
Litigation Management, Insurance, Compliance, Reinsurance, Arbitration, Claim, Underwriting, Corporate Governance, Insurance Law, Casualty, Corporate Law, Dispute Resolution, Litigation, Workers Compensation, Alternative Dispute..., Property & Casualty..., Mergers, Employee Benefits, Mediation, Mergers & Acquisitions, Leadership, Life Insurance, Negotiation, Claims Management, Risk Management, Due Diligence, Executive Management, Expert Witness, Commercial Litigation, Enterprise Risk..., Liability, Policy, General Insurance, Securities, Professional Liability, Employment Law, Commercial Insurance, International Law, Legal Liability, Trials, Legal Writing, Fixed Annuities, Product Liability, Dispute, Licensing, Civil Litigation, Legal Compliance, Appeals, Employment Practices..., Accident

Education
Leadership Jacksonville Class of 09   2008 — 2009

Boston College Law School   1979 — 1982
J.D., Law

Dartmouth College   1975 — 1979
B.A., English

Experience
Open for leadership roles, board positions, and consulting engagements   2012 - Present
Guarantee Trust Life Insurance  2013 - 2014
The Main Street America Group   2009 - 2012
Coventry Health Care  2007 - 2009
CNA Insurance  2002 - 2007
Firemans Fund Insurance Company  2000 - 2002
GEICO  1988 - 2000

Skills
Vendor Management, IT Strategy, SDLC, Enterprise Architecture, IT Management, Insurance, Business Analysis, Program Management, PMO, Business Intelligence, SOA, Process Improvement, PMP, Business Process..., Disaster Recovery, Requirements Analysis, Change Management, Information Technology, Risk Management, Data Warehousing, Solution Architecture, Agile Methodologies, Requirements Gathering, IT Solutions, Information Systems, Information Management, Executive Management, Life Insurance, Health Insurance, Property & Casualty..., Project Management, Cross-functional Team..., Integration, Outsourcing, Leadership, Enterprise Software, CRM, Management, Team Building, Project Portfolio..., Governance, Business Process, SharePoint, Software Project..., SaaS, Business Strategy, Resource Management, Business Process..., Business Requirements, Software Development

Education
DePaul University

The Citadel
BS

Experience
The Main Street America Group   October 2013 - Present
CIT  July 2012 - October 2013
Bank of America  January 2012 - June 2012
Blue Cross Blue Shield of Florida  September 2011 - December 2011
Huntington National Bank  February 2011 - September 2011
Meridian Technologies  2010 - January 2011
Johnson & Johnson  October 2007 - April 2010
Fidelity National Information Services  June 2005 - October 2007
Florida Blue  August 2002 - December 2004
Citi  July 2001 - August 2002

Skills
XML, Weblogic, Java Enterprise Edition, SOA, J2EE Application..., Hibernate, Websphere, Web Services, WebSphere Application..., JDBC, JMS, Enterprise Architecture

Education
Bradley University   1995 — 1997
Master of Science, Computer Science

MVSR Engineering College ( Osmania )   1990 — 1994
Bachelor of Enigneering, Electronices and Communications

Experience
WEX Inc. (NYSE: WEX)   November 2014 - Present
C&S Wholesale Grocers  June 2011 - November 2014
Liberty Mutual Insurance  March 2000 - June 2011
The Main Street America Group   November 1997 - March 2000
The Main Street America Group   June 1990 - November 1997
Chubb Life Insurance   May 1989 - June 1990
Peerless Insurance  May 1986 - May 1989

Skills
IT Audit, Compliance, Information Security..., CISA, Security, Security Audits, Application Security, Penetration Testing, Security Management, Computer Security, Internal Audit, Information Security..., GRC, Oracle E-Business Suite, Oracle Identity Manager, Siteminder, Cisco Security, Information Security, Disaster Recovery, Internal Controls, Auditing, CISSP, Risk Assessment, PCI DSS, Risk Management, Sarbanes-Oxley Act, Vulnerability Management, Databases, SAS70, Vulnerability Assessment, Information Technology, COBIT, Data Security, Firewalls, IT Management, Enterprise Software, Management, SDLC, Software Development, IT Strategy, Change Management, Network Security, Visio, ITIL, Identity Management, VPN, Vulnerability Scanning, Operating Systems, Systems Analysis, Active Directory

Education
Franklin Pierce University
Computer Science, Management

NHTI, Concord's Community College
Computer Information Systems

Experience
The Main Street America Group   May 2013 - Present
JetBlue Airways  March 2012 - March 2013
CEP Logic   March 2008 - December 2011
Pinnacle Financial Corporation  November 1998 - February 2008
Convergys  January 1996 - November 1998

Skills
Information Security, Analysis, PCI DSS, Security, Disaster Recovery, Security Training, Management, Strategy, Information Security..., Training, Leadership, Cloud Computing, Network Security, Process Improvement, CISSP, Computer Security, Business Continuity, Vulnerability Assessment, Security Audits, Penetration Testing, Vulnerability Management

Education
University of Central Florida - College of Business Administration   1994 — 1996
Business - Marketing

Edison Community College   1991 — 1993
AA, Business

Experience
IBM Global Business Services  March 2008 - Present
The Main Street America Group   August 2004 - March 2008
Zurich Insurance  May 2002 - August 2004
Allstate Insurance  May 2001 - May 2002
AutoNation  October 1997 - February 2001
Crawford & Company  January 1993 - October 1997
GAB Robins  1992 - 1993
Allstate Insurance  1989 - 1992

Skills
Business Process, Business Analysis, Process Improvement, Analysis, Management, Enterprise Software, Requirements Gathering, Leadership, Consulting, Strategy

Education
Florida Atlantic University

Experience
The Main Street America Group   January 2009 - Present
The Main Street America Group   1995 - Present

Skills
Insurance, Management, Training, Property & Casualty..., Team Leadership, Underwriting, Team Building, Organizational..., Process Improvement, Change Management, Vendor Management, Commercial Insurance, Strategic Planning, Claims Management, Leadership

Education
Franklin Pierce University   2005 — 2008
MBA, Leadership

Middletown High School   1978 — 1981

Experience
The Main Street America Group   December 2005 - Present
Winn Dixie Stores  2001 - 2005

Skills
Payroll, Workday, Microsoft Excel, Report Writing, HRIS, Microsoft Office, Access, Talent Management, SuccessFactors, Ceridian, PeopleSoft, SQL, Dashboard, Business Process Mapping, Open Enrollment, System Implementations, Employee Benefits, Benefits Administration, Visio, Process Improvement, Analysis, Performance Management, Change Management, Outlook, SaaS, Software Documentation, Vendor Management, Systems Analysis, BIRT

Education
ACT   2000 — 2000
Computer Science

Florida State College at Jacksonville   1998 — 2000

Experience
The Main Street America Group   May 2015 - Present
Aspen Insurance  May 2013 - April 2015
Aspen Insurance  September 2011 - April 2013
XL Capital LTD  January 2011 - September 2011
Aetna  April 2010 - December 2010
XL Capital LTD  December 2008 - April 2010
XL Capital LTD  August 2006 - December 2008
Ingenix  May 2001 - September 2006
Ingenix  May 2001 - August 2006
Hartford Life  November 1997 - April 2001

Skills
Shell Scripting, Erwin, Autosys, SQL Server, Datastage, PowerDesigner, Informatica, Warehousing, ETL, Unix, Data Warehousing, SQL, Unix Shell Scripting, Data Modeling, Oracle SQL, Dimensional Modeling, DB2, Data Profiling, Databases, Microsoft SQL Server, Business Objects, PL/SQL, Database Administration, Enterprise Architecture, Oracle, T-SQL, Data Integration, Business Intelligence, Data Warehouse..., SSIS

Education
Central Connecticut State University
Bachelor of Science Degree, Business

Experience
The Main Street America Group   January 2010 - August 2015
The Main Street America Group   May 2007 - December 2009
Zurich Financial Services  May 2006 - May 2007
CNA Insurance  November 2002 - May 2006
CNA Insurance  January 2002 - October 2002
Fireman's Fund Insurance Company  1998 - 2001
USF&G  1993 - 1999
Northwestern National Insurance Group   1992 - 1993
Allstate Insurance Company  1978 - 1992

Skills
Property & Casualty..., Revenue & Profit Growth, Independent Agency..., Insurance Agency..., Insurance Operations, Insurance Management, Financial Analysis, Underwriting, Agency Management, Financial Planning, Commercial Insurance, Project Management, Insurance, General Insurance, Casualty Insurance, Workers Compensation, Casualty, Broker Relations, Process Improvement, Change Management, Leadership, Cross Functional Team..., Cross-functional..., Cost Savings, Planning Budgeting &..., P&L Management, Contract Negotiation, Operational Analysis, Operational Streamlining, Training, Mentoring, Collections, Planning Models

Education
Indiana State University - Scott College of Business   1975 — 1978
BS, Accounting

Experience
One Call Care Management  April 2015 - Present
The Tutu Bakery   January 2012 - November 2014
The Main Street America Group   April 2010 - December 2011
Paycor Inc  March 2003 - April 2010

Skills
Payroll Administration, Analytic Problem Solving, Customer Service, HRIS, Garnishments, Multi-state tax returns, Team Building, Process Improvement, Employee Benefits, Federal & State Income..., Payroll, Leadership, Microsoft Excel, Budgets, Benefits Administration, Strategic Planning, New Business Development, Change Management, Employee Relations, Building Relationships, Coaching

Education
Florida State College at Jacksonville   1998 — 2000
Accounting

Experience
Aon Risk Services  April 2011 - Present
Aon Corp  1999 - Present
The Main Street America Group   1987 - 1998

Skills
Risk Management, Workers Compensation, Insurance, Claims Management, Casualty, Commercial Insurance, Claim, Property & Casualty..., Process Improvement, Underwriting, Vendor Management, Liability, Managed Care, Employee Benefits, General Insurance, Legal Liability

Education
Becker College
Associates, Liberal Arts

Experience
Cypress Property & Casualty Insurance Company  August 2015 - Present
Farm Family Insurance Companies  August 2013 - August 2015
The Main Street America Group   October 2003 - June 2013
GMAC Insurance Company  July 2001 - October 2003
State Farm  October 1994 - July 2001

Skills
Guidewire, ImageRight, Lean Six Sigma, Litigation Management, Vendor Management, Claims Management, Property & Casualty..., Claim, Liability, Casualty, Metrics, Insurance, Commercial Insurance, Analytics, Reinsurance, Web Services, Personal Lines Auto, Total Loss / Salvage, Compliance, BPO, SIU, Subrogation, Contract Management, Quality Control, Legacy System Conversion, Catastrophe Management, SharePoint, Workers Compensation, Property Damage, Legal Liability, General Insurance, Commercial Lines, Claims Resolution, Professional Liability, Excess, Adjustments

Education
Brigham Young University   1992 — 1994
Bachelors

Brigham Young University - Idaho   1988 — 1991
Associates

Experience
The Main Street America Group   Purchasing CoordinatorThe Main Street America Group1989 - Present

Education
Hanover College   1971 — 1975
BA, Theater

Experience
The Main Street America Group   2012 - Present
The Main Street America Group   2000 - 2011
Whitney Bros. Inc   1998 - 2000
CFX Corporation   1996 - 1998

Skills
Vendor Management, Negotiation, Strategic Sourcing, Process Improvement, Supplier Management, Purchasing, Procurement, Cost Savings, Cost Reduction, Problem Solving, Supply Chain, Operations Management, Supply Management, Materials Management, ERP, Strategic Planning, Team Building, Manufacturing, Business Strategy, Cross-functional Team..., Change Management, Team Leadership, Global Sourcing, MRP, Supply Chain Management, Lean Manufacturing, Contract Negotiation, Continuous Improvement, Product Development, Program Management, Risk Management, Business Process..., Outsourcing, Project Planning, Budgets, Project Management, Leadership, Logistics, Six Sigma, Contract Management, Business Analysis, Inventory Management

Education
Franklin Pierce University

Northeastern University

Experience
The Main Street America Group   September 2011 - Present
The Main Street America Group   March 2008 - September 2011
The Main Street America Group   November 2002 - March 2008
The Main Street America Group   April 2002 - November 2002
The Main Street America Group   January 2001 - April 2002

Skills
Employee Benefits, Deferred Compensation, HRIS, Management, Program Management, Performance Management, Job Evaluation, Microsoft Office, Microsoft Excel, Benefits Administration, Employee Relations, Executive Pay, Compensation, Compensation & Benefit, Talent Management, Compensation & Benefits, Workday

Education
Keene State College   1996 — 2000
BA, Geography

Experience
The Main Street America Group   2010 - Present
Main Street America Group (NGM Insurance)   1991 - Present
Main Street America Group  August 2004 - May 2011
MSA group  2004 - 2010

Skills
Property & Casualty..., Underwriting, Insurance, Commercial Insurance, Commercial Lines, Liability, Casualty, Business Requirements, Claim, Business Analysis, Requirements Analysis, SDLC, Functional Requirements, User Acceptance Testing, Project Coordination

Education
Florida State College at Jacksonville   2007 — 2009
Business

Experience
The Main Street America Group   August 2009 - Present
The Main Street America Group   April 2000 - August 2009
The Main Street America Group   August 1989 - June 2000

Skills
Purchasing, Vendor Management

Education
Hanover College   1971 — 1975
Bachelor of Arts, Speech/Theater

Experience
DST Systems  January 2015 - Present
The Main Street America Group   May 2010 - Present
USMC/CSC/CPAI   November 2009 - May 2010
ScriptPro  September 2005 - October 2009
Huhtamaki  January 2002 - August 2005
Better Business Forms  February 1984 - December 2001

Skills
MCSE 2000, MCDBA SQL 2000, MCTS SQL 2005 Database..., MCITP SQL 2005 Database..., MCTS SQL 2008 Database..., MCITP SQL 2008 Database..., OCA Oracle 9G, OCP Oracle 9G, OCA Oracle 10G, OCP Oracle 10G, SQL 2008, Microsoft SQL Server, Oracle, Microsoft Certified..., Microsoft Certified...

Education
Kansas City Kansas Community College   1978 — 1981
Associate of Science (A.S.), Computer Science, 3.85

Experience
The Main Street America Group   May 2013 - Present
City of San Diego  December 2011 - April 2013
San Diego Data Processing  July 2010 - December 2011

Skills
Business Analysis, Program Management, Security, Government, SharePoint, ITIL, IT Management, Project Management, Change Management, Governance, Policy, Vendor Management, Active Directory, CISSP, Network Security, Firewalls, Information Security..., Data Center, Disaster Recovery, IT Operations, IT Service Management, Information Security, Microsoft Exchange, System Administration, System Deployment, Integration, Troubleshooting, VMware, Virtualization, Windows Server

Education
California State University-Chico   1992 — 1995
Accounting

Experience
The Main Street America Group   July 2009 - Present
The Main Street America Group   November 2007 - July 2009
Coregis Insurance  January 1999 - November 2003

Skills
Claim, Claims Management, Property & Casualty..., Liability, Legal Liability, Subrogation, Commercial Lines, Commercial Insurance, Insurance, Casualty, Litigation Management, General Insurance, Property Damage, Inland Marine

Education
Eastern Kentucky University   1981 — 1985
BBA, Business

Springfield North High School

Springfield North High School

Experience
The Main Street America Group   January 2011 - Present
The Main Street America Group   2007 - January 2011
MSA group  February 1990 - September 2007
Travelers  January 1987 - April 1990

Skills
Property & Casualty..., Underwriting, Claim, Sales Management, New Business Development, Strategic Planning, Marketing, Marketing Strategy, Vendor Management, Management, Sales, CRM, Training, Sales Operations, Commercial Insurance

Education
Franklin Pierce University   1987 — 1990
Business Management, Marketing

Experience
The Main Street America Group   Claims Corporate ManagerMain Street America Group2002 - Present

Skills
Insurance, Claims Management, Workers Compensation, Property & Casualty..., Reinsurance, Commercial Insurance, Claim, Umbrella Insurance, Professional Liability, Business Development, Legal Liability, General Insurance, Casualty, Risk Management, Vendor Management, Liability, Litigation Management, Commercial Lines

Education
Fitchburg State University
B.A., English

Experience
The Main Street America Group   October 2006 - August 2012
Nationwide Insurance  June 2000 - October 2006
GMAC Insurance  May 1997 - June 2000

Skills
Underwriting, Pricing, Product Management, Product Development, Property & Casualty..., Business Analysis, Insurance, Leadership, Process Improvement, Commercial Lines, Casualty, Legal Liability, Risk Management, Commercial Insurance, Liability, Claim, General Insurance

Education
California State University-Sacramento   1986 — 1990
Masters Degree, MBA

California State University-Sacramento   1982 — 1986
Bachelor of Science, Finance and Economics

Experience
Circle City Ministries   April 2013 - Present
Total Life Training NFP   January 1999 - Present
Main Street America Group  January 2010 - April 2013
The Main Street America Group   December 2005 - December 2009
CNA Insurance  2002 - 2005
The Hartford  January 1982 - December 2002

Skills
Underwriting, Legal Liability, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Leadership, General Insurance, Commercial Lines, Training, Casualty, Claims Management, Small Business, Health Insurance, Claim, Casualty Insurance

Education
Trinity College of the Bible and Trinity Theological Seminary   2012 — 2014
Doctor of Philosophy (PhD), Christian Studies

Babson College - Franklin W. Olin Graduate School of Business   1997 — 1999
Master of Business Administration (MBA), Finance and Business Stragegy

Brown University   1976 — 1980
Bachelor of Arts (BA), Religious Education & Economics

Experience
Auto-Owners Insurance  November 2014 - Present
American Insurance Managers  June 2014 - November 2014
The Main Street America Group   January 2008 - February 2014
Craig Raymond & Assoc. DBA: Brooke Insurance   December 2002 - January 2008
Farmers Insurance Group of Companies  June 1996 - November 2002

Skills
Commercial Insurance, Insurance, Property & Casualty..., Underwriting, General Insurance, Brokers, Professional Liability, Liability, Health Insurance, Commercial Lines, Legal Liability, Umbrella Insurance, Employment Practices..., Claim, D&O, Casualty, Casualty Insurance, Workers Compensation

Education
Bryan College
M.B.A.

Experience
Colby-Sawyer College  January 2009 - June 2012
The Main Street America Group   2005 - 2008
Monadnock Family Services  February 2005 - August 2005
State of NH - Division for Children, Youth, & Families   April 2004 - February 2005
Monadnock Family Services  September 2003 - April 2004
Families in Recovery--A Retreat Healthcare Resource   April 2000 - September 2002
Developmental Services of Sullivan County/Community Alliance of Human Services   June 1996 - April 2000

Skills
Visio, Computer Hardware, Troubleshooting, Adobe Acrobat, PowerPoint, Creative Writing, Digital Photography, Digital Storytelling, Research, Photography, Editing, Training, Technical Support, OS X, Vendor Management, Microsoft Word, XP, VMware, Windows XP, Windows, Community Outreach

Education
University of Oxford
Creative Writing Summer School, July 26 - August 15, 2015

Dartmouth College
Master of Arts in Liberal Studies, Concentration: Creative Writing

Vermont College of The Union Institute &University   2000 — 2002
BA in Liberal Studies, Concentrations in: Psychology and Creative Writing

Colby Sawyer College
Digital Storytelling for Diversity

Colby-Sawyer College
Permaculture Design Certification

Experience
Sherwood Forest Lake District   June 2013 - Present
The Main Street America Group   August 2009 - February 2013
Shelter Insurance Companies  September 2003 - October 2007
AEGIS Insurance Services  November 1997 - June 2003
Gerling Global Reinsurance Corporation of America  March 1995 - November 1997
Travelers  September 1982 - July 1992

Skills
CPCU, ARe, Insurance, Underwriting, Reinsurance, Umbrella Insurance, Commercial Insurance, Professional Liability, Liability, D, Homeowners, Brokers

Education
American Institute for Chartered Property and Casualty Underwriters   1994 — 1997
CPCU, Insurance

AAmerican Institute for Chartered Property and Casualty Underwriters   1992 — 1994
Reinsurance, Reinsurance

Pace University - Lubin School of Business   1978 — 1982
Master of Business Administration (M.B.A.), Finance, General

Pace University - Lubin School of Business   1978 — 1982
Master of Business Administration (M.B.A.), Finance, General

Hofstra University   1973 — 1976
Bachelor of Science (B.S.), Mathematics, Cum Laude

Experience
The Main Street America Group   October 2014 - Present
Web.com  February 2014 - October 2014
Forensic Risk Alliance  December 2012 - February 2014
SunGard  August 2006 - December 2012
US SAILING  February 2004 - August 2006

Skills
Data Center, VMware, Windows Server, Business Analysis, Disaster Recovery, Active Directory, IT Management, System Administration, Business Continuity, Security, Virtualization, Servers, VMware ESX, Network Security, ITIL, IT Operations, Integration, IT Service Management, Information Security..., Networking, Cloud Computing, DNS, High Availability, Information Security, Citrix, Microsoft SQL Server

Education
Bridgewater State College   2002 — 2003
MCSE, A+

Massasoit Community College   2000 — 2001

Oliver Ames High School

Experience
The Main Street America Group   July 2014 - Present
Capitol Indemnity   January 2011 - July 2014
USF&G (now Travelers)   May 1985 - October 1995

Skills
Underwriting

Education
Indiana University of PA   1980 — 1984
Bachelor of Science (BS), Accounting and Business/Management

Experience
The Main Street America Group   January 2013 - Present
Liberty Mutual Insurance  December 2003 - December 2012
Liberty Mutual Insurance  February 2002 - December 2003

Education
Franklin Pierce College
Bachelor of Science (BS), Accounting

Experience
The Hanover Insurance Group  May 2012 - June 2015
The Hanover Insurance Group  2008 - 2012
Liberty Mutual Insurance  2007 - 2008
Arbella Insurance Group  2000 - 2007
The Covenant Group  1995 - 2000
The Main Street America Group   1990 - 1995

Skills
Leadership, Product Knowledge, Interpersonal Skills, Effective Communication, Team Building, Strategic Planning, Customer Focused, Project Management, Analysis, Agent Focused, Negotiation, Driving Results, Product Development, Value Selling, Cross-functional Team..., Product Management, Marketing, Customer Service, Coaching

Education
Colgate University
Bachelor’s Degree, Concentration in Economics and Pyschology

Rensselaer Polytechnic Institute
Master of Business Administration (M.B.A.), Concentration in Financial Services