First American Mortgage Solutions
Industry: Company
DescriptionFounded: 2010 Parent organization: First American Financial Subsidiaries: Forum Technologies, Inc., Forsythe Appraisals, LLC, TD Service Financial Corporation, PCN Network, LLC
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First American Mortgage Solutions Employees
First American Mortgage Solutions January 2014 - Present
First American Title January 2012 - December 2013
First American Title June 2011 - January 2012
First American Title 2007 - 2011
First American Title 2002 - 2007
First American Title 2001 - 2002
First American Title 1998 - 2001
Ortel Corporation 1996 - 1998
Skills
Business Processes, Foreclosure Default, Account Management, General Ledger Billing, Application Development..., Customer Service and..., Process workflow and..., General Ledger, Process Improvement, Title Insurance, Customer Service, Foreclosures, Microsoft Excel, Vendor Management, Banking, Leadership, Training, Business Process, Management, Risk Management, Escrow, Outsourcing, Real Estate, Accounts Payable, Mortgage Servicing, Mortgage Lending
Education
California State University-Fullerton - College of Business and Economics
in Progress, FINANCE
First American Mortgage Solutions January 2015 - July 2015
Bank of America October 2010 - March 2014
Citi August 2009 - October 2010
Affinity Mortgage May 2002 - July 2009
Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Portfolio Management, Banking, FHA, Financial Services, Refinance, Finance, Residential Mortgages, Financial Analysis, Business Development, Analytics, Real Estate, Marketing, Strategic Planning, Account Management, Sales Management, Risk Management, Relationship Management, Underwriting, Leadership, Management, Executive Management, Sales, Credit Analysis, Funding, Loan Origination
Education
University of Dallas 1991 — 1996
Bachelor of Science (BS), Chemistry
First American Mortgage Solutions September 2015 - Present
USAA March 2012 - August 2015
USAA June 2014 - June 2015
USAA February 2010 - March 2012
USAA March 2007 - February 2010
USAA February 2006 - March 2007
USAA August 2003 - February 2006
Skills
Leadership, Banking, Sales, Forecasting, Coaching, Business Planning, Business Process, Contract Negotiation, Performance Management, Marketing, Real Estate, Contract Management, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Temporary Placement, Windows, Policy Analysis, Adobe Director, Premiere, Workshop Facilitation, Team Building..., Strategic Planning, Team Building, Customer Service, Mortgage Lending, Management, Loans, Process Improvement, Risk Management, Credit, Finance, Team Leadership, Mortgage Banking, Analysis, Underwriting, Program Management, Refinance, Operations Management, Loan Origination, Mentoring, Strategy, Business Development, Vendor Management, Credit Analysis
Education
Texas State University 1997 — 2001
BA, Public Relations/English
Boerne High School 1993 — 1997
First American Mortgage Solutions January 2015 - Present
First American Mortgage Services November 2013 - November 2014
First American Mortgage Services July 2012 - August 2013
Boy Scouts of America February 2008 - June 2012
Skills
Mortgage Banking, Mortgage Lending, Residential Mortgages, Refinance, FHA, Loan Origination, VA Loans, Cash Management, Process Improvement, Sales, Team Building, Customer Service, Project Management, Public Speaking, Team Leadership
Education
Mena High School 1986 — 1987
High School Diploma
Rich Mountain Community College
Associate's degree, Building Trades
First American Mortgage Solutions April 2015 - Present
First American Mortgage Solutions August 2013 - April 2015
First American Financial Corporation - FAMS Division 2010 - August 2013
First American Financial Corporation - FAMS Division 2010 - August 2013
First American Financial Corporation - ELS Division June 2007 - January 2010
Title Assurance Corporation May 2006 - May 2007
Realty Corporation of America May 2004 - May 2007
Emerald Development Economic Network May 2002 - September 2005
Skills
Real Estate, Appraisals, Title Insurance, Customer Service, Management, CRM, Loans, REO, Investment Properties, Client Relationship..., Direct Sales, Training & Development, Team Management, Operations Management, Recording, Customer Relations, Short Sales, Contract Negotiation, Home Equity, Key Account..., Mortgage Servicing, Loan Servicing, Capital Markets, Vendor Management, Mortgage Lending, Strategic Planning, Banking, Mortgage Banking, Sales, Sales Management, Loan Origination, Risk Management, Leadership
Education
Kent State University 1997 — 2002
BA, Political Science
Hondros College
Ohio Real Estate License Education Certification, Real Estate
Interthinx May 2014 - Present
First American Mortgage Solutions May 2014 - Present
DataQuick September 2009 - August 2013
DataQuick January 2005 - August 2009
High School Highlight Productions April 2006 - December 2006
Liberty Execution Services January 2003 - July 2004
BLOOM STALOFF CORPORATION January 1989 - December 2002
Skills
Mortgage Lending, Management, Credit, Portfolio Management, Marketing, Loans, Real Estate, Risk Management, Selling, Underwriting, Appraisals, New Business Development, Process Improvement, Sales, Strategic Planning, Vendor Management, Sales Management, Team Building, Credit Risk, Equities, Banking, CMBS, Data Analysis, Capital Markets, Salesforce.com, Third Party Vendor..., Microsoft Office, Microsoft Excel, PowerPoint, Market Intelligence, Problem Solving, Collaboration, Business Development, Strategy, Leadership
Education
La Salle University - School of Business Administration 1985 — 1989
BS, Accounting
West Catholic High School 1981 — 1985
First American Mortgage Solutions
Skills
Customer Service, Public Speaking, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Sales, Social Media, PowerPoint, Research, Leadership, Outlook, Event Planning, Team Building, HUD, Process Improvement, Training, Windows, YouTube, Time Management, Facebook, Quality Control
Education
University of Alabama 1991 — 1994
Bachelor's degree, Business Administration and Management, General
George C Wallace State Community College-Selma 1979 — 1981
Associate's degree, Business Administration and Management, General
First American Mortgage Solutions July 2013 - Present
LSI-LPS Title and Closing Services August 2012 - July 2013
Lender Processing Services, Inc. (LPS) Applied Analytics Division May 2011 - August 2012
Mount Olympus Mortgage Company September 2010 - May 2011
New Era Finance/ Brightgreen Home Loans Inc. September 2008 - August 2010
Impac Lending Group January 2007 - November 2007
Lime Financial November 2005 - January 2007
Olympus Mortgage August 2003 - October 2005
Countrywide Financial Corp. August 2001 - August 2003
Long Beach Mortgage Company 1994 - 2000
Education
California State University-Long Beach - College of Business Administration 1987 — 1990
BS, Finance
First American Mortgage Solutions July 2015 - Present
First American Title March 2007 - July 2015
Skills
Being Awesome, Mortgage Lending, Vendor Management, Process Improvement, Operations Management, Risk Management, Negotiation, Project Management, Change Management
Education
Davenport University
Business Administration and Management, General
Catholic Stand July 2014 - Present
First American Mortgage Solutions August 2014 - November 2014
Wingspan Portfolio Advisors February 2012 - March 2014
Bank of America January 2008 - December 2010
GE Money Bank August 2006 - December 2007
Carlson Hospitality Worldwide 2003 - 2006
Skills
Customer Service, Microsoft Excel, Credit, Banking, Team Leadership, Team Building, Windows, Customer Satisfaction, Loan Modifications, Microsoft Word, Mortgage Servicing, Accounts Receivable, Inbound Marketing, Loans, Software Documentation, Security, Operations Management, Call Centers, Retail, Call Center, Microsoft Windows, PC, Hotel Booking
Education
University of Nebraska at Omaha 1993 — 1994
N/A, Sociology, 3.67
Northwest High School - Omaha, NE 1979 — 1982
High School Diploma, N/A
First American Mortgage Solutions March 2014 - Present
Interthinx December 2012 - Present
Interthinx June 2005 - December 2012
Sysdome, Inc. February 2003 - June 2005
Move.com June 2002 - February 2003
Realtor.com, a Homestore Company June 2001 - July 2002
Schwinn / GT Cycling and Fitness 1998 - 2001
Diamondback, Inc. 1986 - 1998
Skills
Sales Management, Negotiation, Sales, Technology Solutions, Mortgage Lending, Mortgage Banking, Risk Management, Banking, New Business Development, Financial Services, Strategic Planning, Credit Analysis, Executive Management, Finance, Business Development, Refinance, Consumer Lending, Sales Operations, Mortgage Underwriting, Management, Residential Mortgages, Valuation, FHA, Vendor Management, Loss Mitigation, Portfolio Management, Credit Risk, Strategic Partnerships, Strategy, Selling, CRM, Leadership
Education
California Lutheran University 2001 — 2003
M.B.A.., Marketing
California Lutheran University
B.S., Business Management
MedFocus Solutions, Inc. April 2015 - Present
MedFocus Solutions, Inc. October 2013 - Present
First American Mortgage Services March 2013 - October 2013
First American Mortgage Solutions February 2012 - March 2013
First American DataTree - First American Financial Corp May 2011 - January 2012
First American DataTree - First American Financial Corp December 2010 - May 2011
Skills
Process Improvement, Project Management, Business Analysis, Vendor Management, Financial Analysis, Real Estate, Visio, Mortgage Lending, Management, Loans, Business Development, Salesforce.com, Leadership, Analysis, Training, Account Management, Sales, Customer Service, Marketing, Microsoft Word
Education
Dr. Robert K. Jabs School of Business - California Baptist University
Master of Business Administration (M.B.A.)
California Baptist University
Bachelor of Science, Business Administration
First American Mortgage Solutions September 2015 - Present
ALAW - Albertelli Law March 2014 - September 2015
Lender Processing Services, Inc. (LPS) 1998 - 2013
Consolidated Reconveyance Company 1986 - 1998
Skills
Mortgage Servicing, Mortgage Banking, Loss Mitigation, Loan Origination, Refinance, Residential Mortgages, Loan Servicing, Portfolio Management, Loan Modifications, Underwriting, Loans, Banking, Default, Credit, Mortgage Lending, Risk Management, Asset Management, Mortgage Underwriting, REO, Foreclosures, FHA, Real Estate Economics, HUD, Financial Services, Credit Analysis, Bankruptcy, Real Estate Financing, VA loans, Escrow, Appraisals, Credit Risk, Title Insurance, Consumer Lending, Closings, USDA, Reverse Mortgages
Education
California State University-Fullerton 1978 — 1982
Bachelor of Science (B.S.), Accounting and Finance
First American Mortgage Solutions February 2013 - Present
Savana, Inc. February 2012 - February 2013
Fannie Mae September 2006 - November 2011
Fannie Mae February 2003 - September 2006
Control Solutions International October 2001 - February 2003
Xerox 2000 - 2001
PHH Mortgage September 1994 - 2000
Skills
Sales Management, Business Relationship..., Software Product..., Product Management, New Business Development, Customer Relations, Consultative Selling, Process Improvement, Customer Service, Financial Services, Selling, Business Analysis, SDLC, Leadership, Vendor Management, Project Management, Program Management, Management, Risk Management, Marketing, Enterprise Software, CRM, Business Development, Business Process..., Mortgage Lending, Strategy, Executive Management, Consulting, Strategic Planning, Loans, Banking, Finance, Mortgage Banking, Credit, Team Building, Relationship Management, Software Project..., Sales, Integration, Analytics, Business Intelligence, Loan Origination, Requirements Analysis, Portfolio Management, Go-to-market Strategy, Business Strategy, IT Strategy, Product Development, Financial Analysis, Strategic Partnerships
Education
Cabrini College
BA, Organizational Dynamics
University of Pennsylvania
Masters of Arts and Sciences, Organizational Dynamics
Member First Mortgage LLC May 2015 - Present
First American Mortgage Solutions June 2013 - May 2015
Alma College September 2009 - May 2013
Frontier Communications May 2012 - September 2012
ServerJolt Web Hosting June 2008 - July 2011
Skills
Web Design, Web Hosting, Management, Social Media Marketing, Social Networking, SEO, Email Marketing, Social Media, Adobe Creative Suite, Facebook, Online Advertising, HTML, Graphic Design, Public Relations, Leadership, Online Marketing, Marketing Strategy, Customer Service, Microsoft Office
Education
Alma College 2009 — 2013
Bachelors, Business Administration
Grand Haven High School 2005 — 2009
General studies
First American Mortgage Solutions November 2014 - Present
CRCS May 2014 - September 2014
Citi March 2013 - April 2014
Century Payments May 2010 - July 2012
Jet Pay LLC August 2008 - April 2010
TransTech Merchant Group August 2004 - 2008
Express Scripts January 1997 - July 2004
Walgreens, Inc May 1994 - June 1998
Skills
Credit Cards, Payment Card Processing, Payments, Credit, Sales, Electronic Payments, Call Center, Customer Satisfaction, Customer Service, Management, Debit Cards, Acquiring, Payment Gateways, E-payments, Executive Management, E-commerce, Escrow, Payment Systems, ACH, Leadership, Mortgage Servicing, Mobile Payments, POS, Cards, Transaction Processing, Payment Industry, Merchant Services, Customer Retention, PCI DSS, Relationship Management, Financial Services, Banking, Salesforce.com, Merchant Acquiring, Mobile Commerce, Customer Acquisition, Loans, Loyalty Programs, Gift Cards, ISO8583, B2B, Product Management, Payment Cards, Agent Support, Point of Sale Software, Point of Sale Terminals, ACH Processing, Clearing & Settlement, Nationwide Mortgage..., Chargebacks
Education
Pima Community College
San Manuel High School
State of Texas
First American Mortgage Solutions July 2014 - Present
Real Estate Digital September 2008 - July 2014
Help-U-Sell Real Estate 2006 - 2008
Triad Financial 2003 - 2006
Prudential Real Estate and Relocation Services February 1993 - March 2003
Skills
Real Estate, Online Advertising, Online Marketing, Advertising, Lead Generation, Email Marketing, Social Media Marketing, Business Development, Corporate Communications, Marketing Communications, Strategic Communications, Internal Communications, Selling, SEM, Strategic Partnerships, Market Analysis, Direct Marketing, Marketing Strategy, Marketing, Integrated Marketing, Public Relations, Strategy, Competitive Analysis, Digital Marketing, Brand Awareness, Corporate Branding, Brand Development, Product Marketing, Leadership, Brand Management, Marketing Management, Mobile Marketing, B2B, Web Marketing, SEO, B2B Marketing, Customer Acquisition, Social Networking, Start-ups, Digital Strategy, Content Strategy, PPC, Analytics, E-commerce, Web Analytics, Sales
Education
University of Southern California 1987 — 1991
B.A., School of Journalism
Knight Valuation Consulting June 2014 - Present
Realtors Property Resource (RPR) October 2013 - June 2014
First American Mortgage Solutions October 2011 - November 2013
Clear Capital 2009 - September 2011
Clear Capital July 2008 - September 2011
Main Street Valuations/406 Partners June 2007 - July 2008
Countrywide Securities Corporation 2002 - 2007
Skills
Adobe LiveCycle Designer, Valuation, Broker Price Opinion, AVM, Portfolio Management, Due Diligence, Team Building, Team Management, Team Leadership, Project Portfolio..., Customer Relations, Product Development, Vendor Relations, Capital Markets, Contract Negotiation, Vendor Management, Strategic Planning, Social Media, Process Improvement, Valuation Modeling, Secondary Market, Leadership, Project Management, Customer Service, Asset Managment, Leadership Development, Asset Management, Real Estate, Appraisals, Property, Disposition, Management, Automation, Strategic Partnerships, Analytics, Investment Properties, Loss Mitigation, Executive Management, Loans, Product Management, CRM, Mortgage Lending, Sales, Training, Banking, Mortgage Banking, Mortgage Servicing, Financial Risk, Default, Loan Servicing
Education
The Master's Seminary 1997 — 1999
Florida State College at Jacksonville 1991 — 1993
AA
First American Mortgage Solutions January 2015 - Present
Interthinx January 2004 - Present
Nexstar Financial Corporation August 1999 - December 2003
Citibank November 1997 - August 1999
Law Offices September 1994 - October 1997
Skills
Fair Lending, RESPA, Compliance, Real Estate, New Business Development, Enterprise Software, Mortgage, Residential, Credit, Consumer Law, Loans, Automation, FHA, Strategic Planning, Refinance, VA, Mortgage Lending, FCRA, Conventional, Banking, USDA, Contract Negotiations, Business Planning, Product Development, Risk, Underwriting, Foreclosures, Construction Loans, Mortgage Banking, Financial Risk, Dodd-Frank Act, CFPB, QM Rule
Education
Saint Louis University School of Law 1991 — 1994
J.D., Law
University of Missouri-Columbia 1987 — 1990
B.A., Economics
First American Mortgage Solutions August 2009 - Present
Roth Staffing Companies July 2004 - April 2009
New Horizons Computer Learning Center - Corporate February 2003 - July 2004
New Horizons Computer Learning Centers - St. Louis September 1997 - February 2003
Skills
E-Learning, Team Leadership, Executive Management, Change Management, Process Improvement, Organizational..., Management, Strategic Planning, Team Building, Training, Training Delivery, Curriculum Design, Technical Training, Leadership, CRM, Customer Satisfaction, Staff Development, Learning Management, Sales Management, Account Management, Leadership Development, Vendor Management, Project Management, Business Development, Talent Acquisition, Event Planning, Workshop Facilitation, Applicant Tracking..., Customer Service, Mobile Devices, Recruiting, Captivate, Onboarding, Microsoft Office, Employee Relations, Human Resources, Public Speaking, Sales, Blended Learning, Needs Analysis, Talent Management, Teaching, Program Management, Budgets, Instructor-led Training, Employee Training, Time Management, Strategy, Instructional Design, Coaching
Education
DePaul University - School of New Learning 2013 — 2017
Bachelor's Degree, Industrial and Organizational Psychology, Degree not completed
Sales Management/Enterprise Selling/Sales Certificates 1997 — 2007
Sales Certificate Programs, Selling Skills and Sales Operations
Instructional Design Certifications 1999 — 2005
Instructional Design Methods/Technologies
Training Management/Leadership Certificates 2000 — 2004
Langevin
Leadership Certificates 1996 — 2004
Leadership Development Certificates, Organizational Leadership
Training/Facillitation Certificates 1997 — 2002
Training and Facillitation
First American Mortgage Solutions April 2012 - Present
Concerning Life September 2011 - Present
Harvest Child Development Center August 2004 - March 2012
Skills
Teaching, Writing, Editing, Literacy, Literature, Customer Service, Creative Writing, Public Speaking, Research, Blogging, Leadership Development, Strategic Planning, Program Management, Training, Microsoft Office
Education
University of North Texas 2004 — 2009
BA, English, Philosophy of Religion
First American Mortgage Solutions March 2015 - Present
Interthinx, a subsidiary of First American Financial Corporation (NYSE: FAF) December 2014 - March 2015
Interthinx, a subsidiary of First American Financial Corporation (NYSE: FAF) March 2014 - December 2014
IMARC, LLC July 2010 - March 2014
IMARC, LLC July 2008 - July 2010
Sunscape Enterprises February 2006 - May 2008
Core Financial July 2005 - January 2006
Homefield Financial March 2004 - July 2005
Ditech.com March 2003 - March 2004
Hewlett-Packard October 1999 - March 2003
Skills
VB, PHP, SQL, SQL database design, Software Development, Software Design, Software Implementation, mortgage lending, Business Analysis, Business Management, Change Management, Dreamweaver, Product Development, Databases, Web Development, Database Administration, Excel, Event Management, ERP, Financial Analysis, Integration, Innovation, Inventory Management, JavaScript, Knowledge Management, Linux, MySQL, Microsoft Office, Program Management, Contract Negotiation, Network Security, New Business Development, Optimization, Photoshop, PowerPoint, Quality Management, Risk Management, Problem Solving, Telecommunications, Team Management, User Interface Design, Use Case Analysis, Management, Project Management, Troubleshooting, Microsoft Excel, Agile Methodologies, Visual Basic, Mortgage Lending, Leadership
Education
California Polytechnic State University-San Luis Obispo 1994 — 1996
Masters, Engineering Mgmt
California Polytechnic State University-San Luis Obispo 1994 — 1996
Masters, Business Administration
California Polytechnic State University-San Luis Obispo 1990 — 1994
Bachelor of Science, Electronic Engineering
Mission Viejo HS
First American Mortgage Solutions November 2008 - Present
First American Title November 2008 - April 2010
SiliconSystoms July 2008 - November 2008
MBK Homes, Irvine, California August 2006 - June 2007
MBK Homes, Irvine, California July 2004 - August 2006
MBK Homes, Irvine, California November 2001 - July 2004
TMP Worldwide September 1999 - November 2001
Survivair, Santa Ana, CA September 1994 - September 1999
Norm Reeves Honda Superstore September 1991 - September 1994
Skills
Integrated Marketing, Training, Marketing, Process Improvement, Leadership, Project Management, Real Estate, Vendor Management, Account Management, Management, Strategy, Budgets, Customer Service, Team Building, Microsoft Word, Employee Relations, Team Leadership, Human Resources, Customer Satisfaction, Marketing Strategy, Strategic Planning, Business Development, Contract Negotiation
Education
California State University-Long Beach 1985 — 1990
B.S. Business Administration focus on Marketing
First American Mortgage Solutions September 2012 - June 2015
Charter Communications April 2007 - May 2012
Charter Communications April 2007 - May 2012
The Iserv Company October 2005 - August 2006
IServ October 2005 - August 2006
Skills
Customer Service, Sales, Customer Retention, Troubleshooting, Microsoft Office, Call Center, Customer Satisfaction, Account Management, Microsoft Word, Microsoft Excel, Training, PowerPoint, Call Centers, Salesforce.com, Customer Support, Leadership, Communication, Team Building, Team Leadership, Data Entry
Education
Davenport University 2003 — 2006
BA, Computer Networking
Saginaw Valley State University 1999 — 2003
Davenport University
Bachelor of Business Administration, Computer Networking
First American Mortgage Solutions February 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Management
Education
Tarrant County College 2012 — 2016
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
First American Mortgage Solutions July 2015 - Present
Priority Posting & Publishing December 2007 - June 2015
Priority Posting & Publishing October 2011 - September 2012
Priority Posting & Publishing January 2009 - October 2011
Priority Posting & Publishing December 2007 - January 2009
LPS Agency Sales & Postings March 2007 - December 2007
Accurate Termite and Pest Control 2006 - 2007
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, PowerPoint, Social Media Marketing, Team Building, Negotiation, Recruiting, Team Leadership, Microsoft Word, Project Management, Data Entry, Business Strategy, Public Relations, Consultative Sales..., Business Development, Problem Solving, Timely Decision Making, Process Improvement, Fast-paced, Time Management, Management
Education
Santiago Canyon College 2010 — 2014
Business Management
Golden West College 2006 — 2006
License, Cosmetology
First American Mortgage Solutions December 2014 - Present
First American Mortgage Solutions July 2014 - December 2014
First American Mortgage Solutions October 2013 - July 2014
First American Mortgage Solutions May 2012 - October 2013
First American Mortgage Solutions August 2011 - May 2012
Skills
Residential Mortgages, Project Management, Process Improvement, Land Title Examination, Training, Mineral Lease..., Runsheet Preparation, Curative, Client Development, Escalations Management, Escalation Resolution, Computer Proficiency, Negotiation
Education
Texas State University-San Marcos 2003 — 2005
Bachelor of Arts (BA), Communication and Media Studies
First American Mortgage Solutions February 2013 - Present
City of Holly Hill Police Department January 2010 - July 2012
City of Holly Hill April 2005 - January 2011
Skills
Microsoft Office, Windows Server, Windows Vista, Windows 2000, Photoshop, Flash, Citrix, Veritas, Lotus Notes, Lotus Domino, Microsoft Exchange, Microsoft Excel, Microsoft Word, Police, Criminal Investigations, Internet, Databases, Interviews, Criminal Law, Law Enforcement..., Computer Hardware, Technical Support, Help Desk Support, Customer Support, Report Writing, Defensive Driving, Firearms, Remote Desktop, Dell Computers, Cisco VPN
Education
Daytona College 2009 — 2009
Vocational, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Keiser College 2002 — 2004
Associate of Science (A.S.), Network and System Administration/Administrator
First American Mortgage Solutions November 2014 - Present
CoreLogic May 2011 - October 2014
SuperMedia LLC (formerly Idearc Media) 2008 - December 2010
Verizon Information Services/Idearc Media, Inc 2003 - 2008
Verizon Information Services (formerly Bell Atlantic) 1999 - 2003
Bell Atlantic 1998 - 1999
Bell Atlantic 1997 - 1998
Bell Atlantic (formerly PenDel Directory) 1994 - 1997
PenDel Directory 1991 - 1994
Skills
PMP, Business Process..., Process Improvement, Cross-functional Team..., Documentation, Project Planning, Project Management, Software Documentation, Change Management, Six Sigma, Team Leadership, Vendor Management, Leadership, Strategic Planning, Management, PMO, Competitive Analysis, Visio, Team Building, Account Management, Salesforce.com, Sales, Sales Management, Customer Service, Business Analysis, Program Management, Training, CRM, Forecasting, Project Portfolio..., Sales Process, Enterprise Software, Analysis, Product Management, Operations Management, Strategy, Organizational..., Business Development, Outsourcing, Business Process, Risk Management, Analytics, Budgets, Integrated Marketing, SDLC, Business Intelligence, Finance, Integration, Sales Operations, Quality Assurance
Education
The George Washington University - School of Business 2000 — 2005
GWPMP
La Salle University 1984 — 1988
BA
Central Catholic High School 1980 — 1984
First American Mortgage Solutions October 2014 - Present
First American Title May 2013 - October 2014
Bank of America March 2012 - April 2013
Nationstar Mortgage February 2010 - February 2012
Skills
Microsoft Office, Microsoft Excel, Executive..., Notary Public, Microsoft Word, Customer Service, Communication, Diversity, Leadership, Type Rating, Team Building, PowerPoint, Loss Mitigation, Credit, Marketing, Outlook, Buyers
Education
University of North Texas 2006 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
First American Mortgage Solutions January 2012 - Present
Equifax December 2010 - December 2011
Financial Asset Services, Inc. May 2009 - December 2010
Aurora Loan Services December 2006 - March 2008
Option One Mortgage April 1996 - December 2006
Coast Federal Bank October 1993 - March 1995
The Sycamore Group September 1991 - September 1993
Skills
Business Development, Strategy, Leadership, Sales Management, Management, Process Improvement, Recruiting, Contract Negotiation, Sales, B2B, Forecasting, Coaching, Training, Mortgage Lending, Mortgage Banking, Executive Management, Analytics, Credit, Finance, Enterprise Software, New Business Development, FHA, Team Building, Loans, Selling, Loan Origination, Strategic Planning, Risk Management, Residential Mortgages, Banking, Loss Mitigation, Customer Satisfaction, Start-ups, Customer Service, Strategic Partnerships, CRM, Account Management, Vendor Management, Financial Services, Refinance, Salesforce.com
Education
University of California, Santa Barbara 1987 — 1991
Bachelor of Arts (BA), Political Science and Government
Huntington Beach HS 1984 — 1987
Real Estate and Mortgage FinTech - REMFinTech.com June 2015 - Present
First American Mortgage Solutions March 2014 - June 2014
First American Title Insurance Company - Mortgage Services June 2011 - March 2014
Fannie Mae July 2001 - June 2011
Canopy International February 2000 - June 2001
AT&T Solutions April 1995 - February 2000
GRC International 1989 - April 1995
Skills
Mortgage Banking, Process Improvement, Management Consulting, Mortgage Lending, Risk Management, Loan Servicing, Portfolio Management, Business Analysis, E-commerce, Vendor Management, SDLC, Financial Services, Business Process..., Banking, Consulting, Enterprise Architecture, Business Strategy, Analytics, Loan Origination, Business Process..., Executive Management, Credit, IT Strategy, Financial Risk, Program Management, Loans, Product Management, Strategy
Education
University of Maryland University College 1989 — 1991
MS, MIS
University of Maryland College Park 1982 — 1986
Bachelors of Science, Operations Research-Management Science
First American Mortgage Solutions June 2014 - Present
CoreLogic October 2006 - May 2014
Secured Funding March 2006 - October 2006
Skills
Mortgage Lending, Loan Origination, Mortgage Banking, FHA, Refinance, Account Management, Lead Generation, Sales Management, Business Development, Training, Customer Service, Strategic Planning, Loans, Analytics, Management, Portfolio Management, Sales
Education
Cal State Fullerton 2001 — 2003
Bachelor's degree
First American Mortgage Solutions 2014 - Present
CoreLogic 2013 - 2014
CoreLogic 2008 - 2013
First American CoreLogic 2003 - 2008
Apple 2001 - 2003
Transamerica Intellitech 1995 - 2000
Skills
Product Management, Enterprise Software, Business Analysis, Strategy, Product Marketing, Analytics, Software Development, Product Development, Management, Vendor Management, Risk Management, Start-ups, Integration, User Experience, P&L Management, Product Innovation
Education
California Polytechnic State University-San Luis Obispo 1985 — 1990
BS, Industrial Engineering
First American Mortgage Solutions August 2013 - Present
ANC, LP June 2012 - July 2013
CoreLogic August 2009 - June 2012
Morgan Stanley US Residential 2008 - 2009
Morgan Stanley - US Residential January 2007 - January 2008
Saxon Mortgage, Inc. 2004 - 2007
Centex 2002 - 2004
Wells Fargo 2000 - 2002
Skills
Account Management, Analytics, Asset Management, Banking, Business Analysis, Business Development, Business Intelligence, Business Process..., Business Strategy, CRM, Call Centers, Change Management, Consulting, Contract Negotiation, Credit, Credit Analysis, Credit Risk, Cross-functional Team..., Customer Retention, Default, Due Diligence, Executive Management, Finance, Financial Services, Leadership, Loan Origination, Loan Servicing, Loans, Loss Mitigation, Management, Marketing, Mergers, Mortgage Banking, Mortgage Lending, Mortgage Servicing, New Business Development, Operations Management, Outsourcing, Portfolio Management, Process Improvement, Product Management, Program Management, Project Management, Project Portfolio..., Real Estate, Residential Homes, Retail, Risk Management, SDLC, Sales
Education
University of Pittsburgh
First American Mortgage Solutions June 2014 - February 2015
ServiceLink April 2013 - January 2014
Interthinx November 2008 - March 2013
Interthinx February 2003 - November 2008
Realtor.com January 1998 - February 2003
Skills
Selling, Mortgage Lending, Strategy, Mortgage Banking, Risk Management, Sales, Banking, Leadership, Direct Sales, Management, Business Planning, Loan Origination, New Business Development, Contract Negotiation, Loss Mitigation, Customer Service, Due Diligence, Enterprise Software, Team Building, Financial Services, Sales Management, Business Strategy, CRM, Insurance, Recruiting, Loan Servicing, Product Development, Underwriting, Coaching, Team Management
Education
Florida Atlantic University 1991 — 1994
Bachelor's degree, Exercise Science and Health Promotion
University of Florida
First American Mortgage Solutions 2014 - Present
LSI (Local Solutions Inc) July 2009 - June 2014
Mountain West Financial Inc. October 2008 - June 2009
JPMorgan Chase 2002 - 2008
Long Beach Mortgage Wholesale 1995 - 2002
Skills
Mortgage Banking, Leadership, Loans, Mortgage Lending, Banking, Business Development, Coaching, FHA, Finance, Forecasting, Loan Origination, Recruiting, Refinance, Sales, Sales Management, Sales Operations, Strategic Planning, Team Building, Training, Credit
Education
Metropolitan State University of Denver 1977 — 1983
BS Finance, Finance
First American Mortgage Solutions March 2008 - Present
RELS Settlement Services July 2006 - March 2008
Vision Bank August 2000 - May 2006
First American Title Insurance Company August 1995 - February 2000
First American Title Insurance Company February 1993 - July 1995
Stewart Title North Texas March 1987 - February 1993
First American Title Company of Dallas November 1981 - February 1987
First American Title Guaranty Company May 1975 - November 1981
Skills
Escrow, Mortgage Lending, Real Estate, Closings, REO, Microsoft Excel
Education
University of California, Berkeley
BA, Psychology
Helen Painter Group, Realtors January 2008 - Present
Novartis August 2012 - May 2015
Alcon, a Novartis company August 2010 - August 2012
First American Mortgage Solutions October 2010 - February 2011
DR Horton February 2000 - January 2006
Skills
Sales, Single Family Homes, First Time Home Buyers, Real Estate
Education
Tarrant County College 2013 — 2016
Kaplan Real Estate 2008 — 2008
Texas Real Estate Salesperson License, Texas Real Estate
First American Mortgage Solutions April 2002 - Present
First American Equity Loan Services 2002 - Present
AT&T March 2000 - April 2002
TRUST COMPANY BANK September 1996 - June 1999
PNC BANK 1994 - 1996
Skills
Vendor Management, Mortgage Lending, Customer Service..., Collections Manager, Customer Satisfaction, Title Insurance, Call Centers, Team Building, Real Estate, Customer Service, Relationship Management, Banking, Loans, Leadership, Operations Management, Salesforce.com, Risk Management, Credit, Mortgage Banking, Commercial Real Estate, REO, Cross-functional Team..., Residential Mortgages, Loan Servicing, Management, Process Improvement, Strategic Planning, Refinance, Foreclosures
Education
Carlow University 1984 — 1988
BS, COMMUNICATIONS
fox chapel
First American Mortgage Solutions October 2014 - Present
Title365 November 2012 - September 2013
Sanita Clogs, Inc. January 2012 - February 2012
Sanita Clogs, Inc. July 2011 - December 2011
Sanita Clogs, Inc. May 2010 - June 2011
Sanita Clogs, Inc February 2009 - April 2010
Sanita Clogs, Inc January 2008 - February 2009
County of Orange/Clerk-Recorder January 1995 - June 2006
Skills
Inventory Control, Public Sector, Public Speaking, Writing, Bilingual-English/Spanis..., Customer Service..., Warehouse Management, Microsoft Office, High Organizational..., Higher Education, Training, Adaptability, Team Leadership, Empowerment, Customer Service, Outlook, Microsoft Excel, PowerPoint, Title Insurance, Account Management, Notary Public, Microsoft Word, Customer Satisfaction, Team Building
Education
Biola University
Bachelor of Arts (B.A.), Psychology
First American Mortgage Solutions November 2014 - Present
Education
University of Phoenix
Bachelor of Business Management & Finance, Finance, General