Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
National Park Service June 2012 - Present
Charter Communications March 2009 - May 2012
The Neil Jones Food Company January 2007 - September 2008
NW Natural November 1999 - April 2006
Skills
Fine Art, Painting, Contemporary Art, Visual Arts, Art, Web Development, Web Design, Training & Development, Ingredients Buyer, Public Speaking, Makeup Artistry, Hair Care, Social Networking, Event Planning, Customer Retention, Customer Service, Community Outreach, Social Media, Editing
Education
Clark College
Liberal Arts and Sciences/Liberal Studies
Chemeketa Community College
Arizona Academy of Beauty-East
Licensed Oregon & Washington, Cosmetology, Barber/Styling, and Nail Instructor
Reagan Outdoor Advertising 2011 - Present
Austin Advertising Federation July 2009 - Present
CMAC Media 2010 - 2011
Premiere Radio Networks and Sound Mind 2006 - 2009
Newspaper National Network 2003 - 2005
Charter Communications 2001 - 2003
NCC National Cable Communications 1995 - 2000
Tribune Broadcasting 1993 - 1995
Interep 1985 - 1993
Skills
Advertising, Account Management, Sales Management, Online Advertising, Traditional Media, Digital Media, Marketing Strategy, Strategic Planning, Social Media Marketing, CRM, Sales, Strategy, Outdoor Advertising, Management, Business Development, Training, Leadership, Sales Operations, Team Building, Advertising Sales, Lead Generation, Digital Marketing
Education
Albion College
B.A., Economics & Management
Charter Communications August 2014 - Present
SimplexGrinnell January 2013 - August 2014
Malvern Instruments, Inc July 2011 - January 2013
Books-A-Million November 2006 - May 2010
beBetter Networks, Inc November 2007 - August 2008
GMAC/Weichert/Sirva/Paragon January 1999 - January 2005
Skills
QMS Internal..., Sales, Product Management, Forecasting, Operations Management, Customer Service, Client Services, Process Improvement, Business Process..., Project Planning, Six Sigma, Lean Operations, Management, Customer Experience..., Voice of the Customer..., Customer Satisfaction, Net Promoter Score, Vendor Management, International Logistics, account analysis, Cash Management, A/R Management, Accounts Payable, Payroll, financial reporting, policy development, Best Practices, Financial Reporting, Financial Analysis, Project Management, Business Development, Training, Strategic Planning, Contract Management, Team Building, Budgets, Analysis
Education
American InterContinental University 2010 — 2011
Masters, Finance and Accounting
American InterContinental University 2008 — 2010
•Bachelor in Business Administration, Operations Management
Charter Communications July 1995 - Present
Fischer Big Wheel August 1986 - March 1994
Skills
Customer Experience, Call Centers, Customer Satisfaction, Telecommunications, Sales, Management, Customer Retention
Education
Central Michigan University 1984 — 1986
Bachelor's degree, Business Administration and Management, General
Alpena Community College 1982 — 1984
Associate's degree, Business Administration and Management, General
Empire Beauty School October 2011 - January 2013
Hatchet Radio June 2007 - October 2011
Charter Communications November 2008 - January 2010
CITGO Petroleum July 2005 - January 2010
Kohl's Department Stores July 2007 - August 2008
Skills
Customer Service, Telecommunications, Hair Cutting, Web Design, Graphic Design, DJ, Makeup Artistry, Skin Care, Styling, Computer Science, Music Production, Photography, Hair Extensions, Nails, Fashion Design, Fashion Shows, Art Education, Therapeutic Massage, Team Building, Call Centers, Team Leadership, Cosmetics, Retail, Cosmetology, Beauty Industry, Leadership, Fashion
Education
American Public University 2014 — 2017
Doctor of Philosophy (Ph.D.), Philosophy and Religious Studies, 4.0
Empire Beauty School Elizabethtown 2011 — 2013
Hair Design & Color Speciality, Master Styling, A
Western Kentucky University 2008 — 2011
Masters, Music Education, 3.22
Elizabethtown Community and Technical College 2005 — 2008
BS, Education
Amdocs November 2014 - Present
PolyOne December 2013 - July 2014
MasterCard 2012 - 2013
Charter Communications 2011 - 2012
Robert Half Finance & Accounting 2005 - 2011
DirectBuy, Inc. 2003 - 2005
Skills
Microsoft Excel, Business Analysis, General Ledger, Microsoft Office, Process Improvement, Oracle, Visual Basic, Microsoft Word, Lawson General Ledger, JD Edwards, Account Reconciliation, Requirements Analysis, SharePoint, Crystal Reports, Sage MAS200, Noetix, Customer Service, Accounts Payable, Payroll, Analysis
Education
American InterContinental University 2008 — 2009
Master of Business Administration (MBA), Accounting and Finance, 3.8 Average
American InterContinental University 2004 — 2005
Bachelor of Business Administration (BBA), Accounting and Finance, Magna Cum Laude
Sylvester Electronic Solutions 2011 - Present
Auto Zone Inc March 2010 - Present
U.S. Army Network Enterprise Technology Command September 1999 - Present
Aerotek February 2009 - November 2009
Charter Communications April 2006 - July 2008
Kwik Kar Lube and Tune October 2005 - April 2006
Skills
Customer Service, Microsoft Office, Troubleshooting, Computer Hardware, Operating Systems, Windows, Networking, Windows 7
Education
42
Diploma
Esurance September 2014 - Present
Charter Communications May 2009 - Present
Skills
Customer Experience, Direct Sales, Telecommunications, Customer Retention, Call Centers, Wireless, Telephony, Sales Operations, Customer Satisfaction, VoIP, Broadband, Solution Selling, Managed Services, Sales Process, Unified Communications
Education
Virginia College-Greenville 2014 — 2016
Associate's degree, Medical Office Management/Administration
Hillcrest High School 2003 — 2007
High School
Charter Communications October 2013 - August 2014
Sandara Inn & Spa June 2013 - June 2014
Slumberland Furniture April 2011 - June 2013
Oak Park Place June 2009 - February 2011
Skills
Project Management, Electronics, Engineering, Microsoft Excel, Six Sigma, Strategic Planning, Sales Management, Process Improvement, Negotiation, Product Management, Microsoft Word, computer stracture and..., Problem Solving
Education
ITT Technical Institute-Madison 2012 — 2014
Bachelor's degree
Charter Communications 2015 - Present
B & H Sports July 2014 - March 2015
Bayou Well Services October 2011 - July 2014
Compressor Products International February 2011 - October 2011
Compressor Systems Inc October 2008 - June 2009
Cal Frac Well Services 2002 - 2006
Skills
Environmental Awareness, OSHA 30-Hour, Safety Management..., Oil/Gas, Health Education, Wellness, TapRoot, First Aid, First Responder, Cranes, Overhead Cranes, Rigging, Environmental Compliance, DOT regulations, DOT Compliance, Radiation Safety, Radiation Protection, Radiation Monitoring, Radiation Effects, Marketing, Sales, Drilling, Engineering, Natural Gas, EHS, Supervisory Skills, Gas, ISO 14001, Water Quality, Petroleum, Occupational Health, Energy, Inspection, Oilfield, Onshore, Industrial Safety, Employee Training, Hazard Identification, Workplace Safety, Pressure, Accident Investigation, Stimulation, Completion, Energy Industry, Oil, Oil & Gas
Education
Adams State University 1988 — 1995
Bachelor of Arts, Exercise Physiology/sports and Business Management
Vyve Broadband February 2014 - Present
Star Cable Corporation October 2013 - February 2014
Grayco Communications January 2013 - October 2013
Charter Communications 2009 - 2012
Cox Communications February 2008 - September 2009
wheat state pizza August 2005 - February 2008
Charter Communications 2003 - 2005
Time Warner Cable 2000 - 2003
Skills
Telecommunications, Broadband, VoIP, Fiber Optics, Team Leadership, Cabling, Wireless, Ethernet, Troubleshooting, IP, Networking, RF, Telephony, TCP/IP, Routers, Wireless Networking, Optical Fiber
Education
American Intercontinental University 2008 — 2009
Associate's degree, Operations Management and Supervision, 3.67
Charter Communications October 2011 - Present
Walmart July 2010 - September 2011
Skills
Customer Service, Inventory Management, Customer Satisfaction, Customer Experience, Team Leadership, Leadership, Team Building, Sales, Teamwork, Direct Sales, Retail, Data Entry
Education
Jones International University 2013 — 2016
Bachelor of Arts (BA), Business/Corporate Communications
Alabama State University 2007 — 2008
WorleyParsons September 2014 - Present
Charter Communications October 2012 - April 2014
Charter Communications May 2011 - October 2012
Skills
CCNA, CompTIA A+ Certification, TCP/IP, Computer Hardware, Customer Service, Technical Support, Troubleshooting, Networking, Computer Network..., LAN-WAN, Routers, Network Engineering, PowerPoint, Public Speaking, Teaching, Microsoft Excel, Leadership, Linux
Education
Rocky Mountain College 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Montana State University-Billings-College of Technology 2009 — 2011
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Charter Communications September 2014 - Present
Capgemini April 2013 - August 2014
Eish Technologies Inc. July 2012 - March 2013
Infosys July 2008 - December 2010
Skills
ETL, Data Warehousing, Oracle, Informatica, DB2, COBOL, SQL, Autosys, Shell Scripting, Informatica..., Tidal Enterprise..., Mainframe, Data Mining, Teradata Data Warehouse, Teradata, SDLC, Requirements Analysis, Business Analysis, Databases, Unix, XML
Education
University of North Carolina at Greensboro 2011 — 2012
Master's degree, Information Systems and Operations Management
Vasavi College Of Engineering 2004 — 2008
Bachelor's degree, Electronics and Communcations Engineering
Garden Plaza of Cleveland April 2014 - Present
AppliancePartsPros.com March 2013 - April 2014
Charter Communications September 2010 - March 2013
T-Mobile October 2006 - January 2010
Skills
Customer Service, Sales, Cable Television, Cellular Communications, Home Appliances, Surgical Technology, Call Centers, Customer Retention, Customer Satisfaction
Education
Miller-Motte Technical College-Chattanooga 2005 — 2006
Associate of Applied Science, Surgical Technology/Technologist
Polk County High School 1995 — 1999
Charter Communications July 2013 - Present
Charter Communications December 2005 - Present
Louie's Lawn Service August 2011 - Present
Skills
VoIP, Switches, Routers, Telecommunications, TCP/IP, Computer Network..., MPLS, Routing, LAN-WAN, SIP, Troubleshooting
Education
Lindenwood University 2010 — 2012
Bachelor of Business Administration (B.B.A.)
Illinois Fire Service Institute 2004 — 2004
Firefighter II
Alcorn State University 2001 — 2003
Computer Systems Networking and Telecommunications
St. Louis Community College 1999 — 2001
Associate of Arts (AA)
Insurance Store, Inc. September 2012 - Present
Charter Communications June 2004 - May 2012
MCI Worldcom June 2000 - May 2004
Skills
Project Management, Sales Management, Customer Service, Microsoft Office, Account Management, Leadership, Insurance, Strategic Planning, Sales, Management, Budgets, New Business Development, Team Building, Marketing, Microsoft Excel, Training, Marketing Strategy, Contract Negotiation, Small Business, Social Media Marketing, Negotiation, Public Speaking, Microsoft Word, Networking, Social Networking, Leadership Development, Social Media, PowerPoint, Team Leadership, Fundraising, Customer Satisfaction, Business Development, Direct Sales, B2B, Salesforce.com, Program Management, Operations Management, Process Improvement, Entrepreneurship, Sales Process, Selling, Business Planning, Coaching, CRM, Cold Calling, Sales Operations, Call Centers, Telecommunications, Customer Retention, Strategy
Education
Lindenwood University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, 4.0
Missouri Tech 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
Fox High School 1994 — 1996
High School Diploma
Global Talent Management 1998 - Present
Group Health Cooperative 2012 - 2014
Raytheon 2008 - 2012
Countrywide 2006 - 2007
Charter Communications 2003 - 2005
Nextel Communications 1999 - 2003
MCI 1994 - 1999
Skills
Organizational..., Executive Coaching, Succession Planning, Workplace Learning, Leadership Development, Talent Management, Management Development, Executive Development, Performance Management, Employee Engagement, Instructional Design, Team Building, Change Management, Organizational Change, Strategic Planning, Process Improvement, Mentoring, Workforce Planning, Organizational..., Performance Improvement, Talent Development, Career Development, Culture Change, HR Strategy, Public Speaking, Training, Needs Analysis, Emotional Intelligence, Organizational Learning, Onboarding, Coaching, Workshop Facilitation, Management Consulting, Leadership, HR Consulting, Learning Management, Training Delivery, Recruiting, Strategy, Staff Development, Personnel Management, Program Management, Employee Training, Employee Relations, Human Resources, MBTI, HR Policies, Organizational Design, 360 Feedback, Conflict Resolution
Education
Fielding Graduate University
PhD, Human & Organizational Systems
Fielding Graduate University
MA, Human & Organizational Systems
Amberton University
MBA, Business Adminstration
Quincy University
BS, Business Administration
Sound Physicians December 2013 - March 2015
Verizon August 2012 - November 2013
AT&T February 2012 - August 2012
Charter Communications May 2011 - February 2012
Apex System/DaVita Healthcare February 2011 - May 2011
Stansell Electric Company, Inc. July 2007 - January 2009
US Army 2004 - 2006
United States Marine Corps 1996 - 2004
Education
Daymar Institute-Clarksville 2007 — 2009
Network Support Administration
CompuCom September 2014 - Present
CompuCom March 2013 - Present
U.S. Army Reserve November 2007 - July 2012
CompuCom March 2010 - March 2012
York Company November 2009 - January 2010
Genesis10 March 2009 - March 2009
Charter Communications February 2008 - March 2008
US Army November 2003 - November 2007
Skills
Troubleshooting, Blackberry Enterprise..., Windows 7, Printers, Hardware, Integration, ITIL, iOS, iPhone Support, Windows Vista, Mobile Device Management, Microsoft Office, Computer Network..., Technical Support, IT Management, Customer Service, Windows XP Pro, Cisco VoIP, Process Improvement, Help Desk Support, GSM, Windows XP, Operations Management, Enterprise Mobility, LTE, CDMA, Norton Internet Security, Avast, Symantec Antivirus, Kaspersky Antivirus, Scanners, Fiber Optic Cable, Cat 5/6/5E6E, Project Management, Knowledge Management, MicroStrategy Reporting, Airwatch, Administration, MS Excel Pivot Tables, Data Reporting, Pdf, PowerPoint, Microsoft Word, Android, VMware, Software Installation
Education
Brown Mackie College-Louisville 2014 — 2016
Associate's Degree, Computer Systems Networking and Telecommunications, Currently Enrolled
Daymar College-Louisville 2007 — 2009
Computer Science, Computer Systems Networking and Telecommunications, Not Completed
Ft. Gordon Signal School 2003 — 2003
SIGNAL SUPPORT SYSTEMS SPECIALIST (25U), Graduated 2003
Jeffersontown High School 1999 — 2003
High School
Cox Communications January 2015 - Present
Cox Communications December 2009 - January 2015
National Association for Multi-ethnicity in Communications (NAMIC) January 2014 - December 2014
Cox Communications August 2006 - December 2009
Charter Communications August 2004 - August 2006
Cox Communications November 2001 - August 2004
Cox Communications August 2000 - November 2001
Cox Enterprises November 1998 - August 2000
Cox Enterprises September 1997 - November 1998
Price Waterhouse Coopers September 1995 - September 1997
Skills
Fiscal Policy, Process Improvement, Forecasting, Cross-functional Team..., Strategic Planning, Budgets, Capital Budgeting, Change Management, Operations Management, Inventory Management, Project Management, Program Management, Team Building, Leadership, Business Process..., Telecommunications, Project Planning, Customer Service, Team Leadership, Vendor Management, Supply Chain, Analysis
Education
University of Virginia Darden School of Business 2012 — 2013
NAMIC Executive Leadership Development Program, Strategic Leadership
University of Phoenix 2009 — 2010
Master of Business Administration (M.B.A.), Operations Management
Alabama State University 1989 — 1995
Bachelor’s Degree, Accounting
RE/MAX Grand April 2014 - Present
Charter Communications July 2006 - January 2014
Skills
Real Estate, Construction Management, Construction Safety, Construction Engineering, Residential Homes, Investment Properties, Land Conservation, FHA, First Time Home Buyers, First Time Home Sellers, Customer Service, Referrals, New Home Sales, Sales, Sellers, Single Family Homes, Buyer Representation, Condos, Listings
Education
Marion County Community Technical and Adult Education Center 2002 — 2004
Zoology/Animal Biology
Baraboo Senior High School 1996 — 2000
High School, General Studies
Modis January 2015 - Present
CECOR Staffing Inc. 2014 - 2015
Charter Communications 2012 - 2013
Boeing 2012 - 2012
Applewood Plumbing Heating & Electric 2010 - 2012
Horizon Air 2007 - 2010
Heritage Family Stewards/Laurus Financial 2000 - 2006
Skills
Recruiting, Networking, Temporary Staffing, Staff Development, Screening Resumes, Student Recruiting, Training, Business Development, Customer Retention, Conducting Interviews, Interview Preparation, Team Leadership, Permanent Staffing, Interviews, Instructional Design, Retaining Customers, Long-term Customer..., Customer Experience, Behavioral Interviewing, Student Development, Student Counseling, Staffing Services, Project Coordination, Client Relations Skills, Travel Management, Client Representation, Aviation Regulations, Aviation, Academic Advising, Human Resources, Sales, Talent Acquisition, Management, Applicant Tracking..., Customer Service, Leadership
Education
American Public University 2014 — 2016
Masters of Business Administration, Human Resource Management
Ashford University 2008 — 2010
Bachelors of Arts, Psychology
NeuStar, Inc. December 2011 - Present
Humana August 2011 - December 2011
WellPoint June 2011 - August 2011
Hewlett-Packard February 2011 - June 2011
Charter Communications April 2010 - December 2010
Curtis Maryusau America January 2010 - April 2010
Zappos Family of Companies September 2009 - December 2009
AT&T April 2008 - March 2009
Walmart August 2005 - June 2008
Skills
Provisioning, Telecommunications, Troubleshooting, Security, Technical Support, Computer Hardware, Oracle, Salesforce.com, Integration, Unix, Linux, multitasking skills, Microsoft Excel, Leadership, SOA, Customer Service, Customer Satisfaction, Microsoft Office, Creative Problem Solving, User Provisioning, Circuits, VPN, Software Documentation, Project Management, Databases, Process Improvement, Team Leadership, Service Level Agreements, Cloud Computing, Training, Hardware, Testing, Routers, Software Installation, Call Centers, Help Desk Support, SaaS
Education
Saint Catharine College 2005 — 2007
Associates of Arts, Graphic Design
Marion County High School 2001 — 2005
High School Diploma
Ascomnorth September 2012 - Present
Huron Shores Contracting October 2000 - September 2012
Verizon Wireless Premium Retailer TCC May 2010 - March 2011
General Assembly, Inc. March 2010 - December 2010
Charter Communications May 2004 - October 2009
Skills
Sales Operations, Leadership, Sales, Management, Recruiting, Training, Sales Management, Customer Service, Lead Generation, Customer Satisfaction, Organizational..., Direct Sales, Strategic Planning, Team Building, Account Management, Marketing, Team Leadership, B2B, Telecommunications, Time Management
Education
Alpena Community College 1997 — 1998
Associate's degree, Criminal Justice
Peggy Murrah and Associates October 2010 - Present
Dover Online Business Managers November 2006 - Present
SunTrust Bank April 2005 - December 2005
Charter Communications April 2002 - October 2004
SunTrust Bank November 1997 - January 2001
Nova Information Systems September 1993 - January 1997
Nationwide Credit, Inc. September 1992 - September 1993
Skills
Infusionsoft, Email Marketing, CRM, Training, Autoresponders, Affiliate Management, Affiliate Marketing, Online Business..., Project Management, Policies and Procedures..., Business Strategy, Web Design, Online Product Launches, WordPress, Social Media, Social Networking, Facebook, Twitter, LinkedIn, Online Advertising, Newsletters, PowerPoint, Constant Contact, Microsoft Office, Customer Service, Event Planning, YourMembership.com, Online Marketing
Education
American Intercontinental University 1999 — 2001
Bachelor's degree, Information Technology
Undisclosed April 2000 - Present
Charter Communications January 1997 - March 2000
TEXAS Federal Credit Union January 1998 - March 1998
Sprint Communication Systems April 1997 - January 1998
U.S. Department of Commerce June 1988 - April 1997
Skills
ITIL, Security, IT Management, Disaster Recovery, Vendor Management, Business Analysis, Integration, Troubleshooting, Requirements Analysis, IT Service Management, VoIP, IT Strategy, System Administration, VPN, Customer Service, Video Conferencing, Polycom Video..., HD Video, Polycom, Video Codec, Codecs, Microsoft Operating..., Windows 7, Multipoint Conferencing..., Telecommunications, Telecommunications..., Telecommunications..., DVR, Surveillance Systems, High Speed Video, Polycom RMX, Polycom MGC, Tanburg Codian, Phone System..., PBX, Auto Dialer, Data Logger, Call Center Architecture, Call Center Development, Call Center..., Call Centers, Microsoft Exchange, Technical Support, Leadership
Education
Amberton University 2011 — 2012
Master of Science (MS), Managerial Science, Graduated 5/2012
Amberton University 2008 — 2009
Master of Business Administration (M.B.A.), Strategic Leadership, Graduated 11/2009
Amberton University 2007 — 2008
Bachelor of Business Administration (BBA), Information Systems and Technology, Graduated 5/2008
The University of Texas at Arlington 1988 — 1991
Bachelor of Science (BS), Business Administration and Management, General, Some Coursework
Tarrant County College 1986 — 1988
Associate's degree, Business Administration, Management and Operations, Some Coursework
Mobile County Public School System September 2011 - Present
Sears Holdings Corporation 2010 - Present
West Asset Management August 2009 - March 2010
Jefferson County Public Schools October 2006 - August 2009
AT&T Mobility November 2006 - March 2008
Charter Communications 2006 - 2007
Skills
Customer Service, Administration, College Recruiting, Advisory, Typing, Research, Public Relations, Telecommunications, Technical Documentation, Education, Teaching, Teamwork, Leadership, Fundraising, Sales, Policy, Event Planning, Microsoft Office, Community Outreach, Public Speaking
Education
Alabama Agricultural and Mechanical University 1995 — 2000
Bachelor of Science (BS), City/Urban, Community and Regional Planning
Network Engineering Technologies May 2015 - Present
EatStreet February 2014 - March 2015
Aerotek May 2013 - February 2014
TDS Telecommunications Corp. May 2013 - February 2014
The QTI Group March 2012 - March 2013
NET Technology September 2012 - November 2012
Chamberlain Research Consultants March 2012 - September 2012
Pegasus Games August 2001 - June 2008
Securitas March 2003 - June 2004
Charter Communications June 2000 - July 2002
Skills
Customer Service, Market Research, Troubleshooting, Technical Support, Social Media, Marketing, Microsoft Excel, Retail, Sales, Microsoft Office, Management, Call Center, Research, Project Management, Software Documentation, Microsoft Word, Program Management, Social Media Marketing, Marketing Research, PowerPoint, Customer Satisfaction, Creative Writing, Creative Problem Solving, Data Entry, Merchandising, Billing, Inventory Management, Employee Training, Dispatching
Education
Madison College Business Technology 2009 — 2011
Associate's degree, Marketing
Verizon Wireless November 2014 - Present
Charter Communications July 2012 - August 2013
Rent-A-Center September 2007 - July 2012
Skills
Relationship Management, Sales & Marketing, Account Coordination, Data Entry, Technical Support, Non-profit..., Organizational Behavior, Customer Retention, Team Building
Education
Strayer University 2015 — 2017
Master of Business Administration (M.B.A.)
American InterContinental University 2007 — 2009
Bachelor's Degree
Strayer University
Bureau Veritas January 2015 - Present
Charter Communications October 2013 - August 2014
USIS September 2012 - September 2013
US Army August 2001 - June 2012
Skills
Written Communication, Microsoft Office, CPR Certified, Driving License, Workplace Safety, Telecommunications..., Security Clearance, Hazardous Materials, Metallurgical assay, Cupellation, Precious Metals, Minerals, Extractive Metallurgy, Pyrometallurgy, Chemical Safety
Education
American Military University 2013 — 2017
Bachelor of Science (currently enrolled), Natural Sciences, 3.85
Charter Communications February 2008 - Present
Charter Communications October 2003 - June 2004
Charter Communications April 2003 - October 2003
Charter Communications February 2001 - April 2003
Skills
Broadband, Telecommunications, Ethernet, Telephony, VoIP, Fiber Optics, Optical Fiber, IP, Wireless, MPLS, Computer Network..., Cabling, T1, Call Centers, Routers, Network Design, DWDM, Network Engineering
Education
Windham Technical High School 1977 — 1981
University of Connecticut
Juniper Networks June 2014 - Present
Charter Communications March 2014 - May 2014
University of Colorado at Boulder August 2013 - May 2014
University of Colorado at Boulder August 2012 - May 2014
Juniper Networks May 2013 - August 2013
Nokia Siemens Networks November 2009 - July 2012
M.M.M Engineering College, Gorakhpur, India July 2009 - October 2009
Skills
IP, BGP, STP, MPLS, OSPF, GSM, VPN, GPRS, RIP, Wireshark, Ethernet, NSN, BSS, Wireless, Routers, 2G, WCDMA, Switching, QoS, 3G, Telecommunications, IPv6, Frame Relay, Core Network, NSS, RNC, SS7, Fault Management, CDMA, Computer Network..., UMTS, HLR, SIGTRAN, LTE, VLAN, Switches, IPSec, NAT, SDH, Cisco Firewall Security, IGP, Wi-Fi, WLAN, Multilayer Switches, MPLS VPN, Access Lists, Linux, Cisco Nexus 5K/2K, A10 Load Balancers
Education
University of Colorado Boulder 2012 — 2014
Master of Science (M.S.), Computer Systems Networking and Telecommunications
M M M Engg. College 2005 — 2009
Bachelor of Technology (B.Tech.), Electronics and Communication Engineering, Honors
Madan Mohan Malaviya University of Technology 2005 — 2009
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering, Honors
Charter Communications February 2014 - Present
Elsevier January 2014 - February 2014
TEKsystems October 2013 - November 2013
Apex Systems January 2013 - February 2013
MRI Network July 2012 - December 2012
Kelly Services September 2011 - May 2012
Kelly Services July 2011 - August 2011
Plasticpak February 2009 - July 2011
Manpower Professional July 2007 - September 2008
U.S Navy September 1999 - June 2007
Skills
Troubleshooting, Forklift Operator, Maintenance & Repair, Software Installation, Microsoft Office, Team Leadership, Microsoft Excel, InfoPath, Access, Internet Services, Databases, Switches, Training, Security, Windows, Network Security, Servers, Technical Support
Education
American InterContinental University 2013 — 2014
Master's Degree, Information Technology, Information Assurance and Security, 3.73
American InterContinental University 2011 — 2012
Bachelor, Information Technology, Networking, 3.62
Wells Fargo Home Mortgage April 2014 - Present
Wells Fargo June 2013 - April 2014
Charter Communications February 2013 - June 2013
zeitsprung GmbH & Co KG July 2009 - January 2013
ITscope GmbH November 2008 - May 2009
Smart Geomatics GbR February 2006 - October 2008
Skills
Project Management, SQL, Business Analysis, Microsoft Office, Management, Microsoft SQL Server, HTML, JavaScript, Team Leadership, Software Development, PHP, jQuery, jQuery UI, jQuery Mobile, RESTful WebServices, SoapUI, WSDL, Ext JS, Web 2.0, Web Applications, ESXi, Microsoft Exchange, Apache, CSS, Linux, MySQL, Web Development, Web Services, XML
Education
Hochschule Karlsruhe - Technik und Wirtschaft 2002 — 2007
Bachelor's Degree, Cartography and Geomatics
FH Karlsruhe 2001 — 2007
Dipl. Ing., Geografische Informationswissenschaft und Kartografie
CareerBuilder.com April 2015 - Present
EMSI May 2014 - April 2015
EMSI January 2014 - May 2014
EMSI December 2012 - December 2013
Fastenal May 2012 - November 2012
Fastenal September 2010 - May 2012
Charter Communications February 2009 - August 2009
Student Leadership University 2007 - 2007
Skills
Sales, Sales Operations, Customer Service, Account Management, Public Speaking, Cold Calling, Software Solutions, Inventory Management, Sales Enablement, Marketing, Salesforce.com, Product Development, Social Media, Salesforce.com..., Salesforce Training, Salesforce.com..., System Administration, Business Process...
Education
New Saint Andrews College 2012 — 2014
Master of Arts (M.A.), Theology and Letters
The Southern Baptist Theological Seminary 2007 — 2010
Bachelor's degree, Theology/Theological Studies, 3.4
Liberty University 2006 — 2006
8x8, Inc. May 2015 - Present
Fusion Contact Centers, LLC February 2013 - May 2015
Charter Communications November 2012 - February 2013
Geek Squad June 2009 - February 2012
Independent Consultant January 2001 - May 2008
Skills
Computer Proficiency, Computer Maintenance, Computer Repair, Computer Hardware, Software Installation, Software, Hardware, Networking, IT Operations, Technical Support, VoIP, Microsoft Office, Mac OS, Bilingual-English/Spanis..., Customer Service, Training, Quality Assurance, Management, Contact Centers, Customer Support, C++, HTML, Customer Satisfaction, Servers, Telecommunications, Call Centers
Education
Allan Hancock College 2013 — 2015
Associate's Degree, Computer Science
Universidad Galileo 2001 — 2002
Bachelor's Degree, Computer Engineering
Charter Communications February 2015 - Present
Advocare April 2013 - Present
Charter Communications February 2012 - Present
Charter Communications April 2007 - April 2012
Charter Communications September 2009 - October 2010
Louisville Industrial Maintenance inc February 1994 - April 2007
Skills
Network Troubleshooting, Vlan Configuration, VoIP, CCNA, SIP Trunking, DNS, Ethernet, Network Administration, Firewalls, Network Design, Optical Fiber, Networking, TCP/IP, Troubleshooting, VLAN, VPN, Wireless
Education
American InterContinental University 2012 — 2013
Master's (MIT) - Information Technology, Specialization in Information Assurance and Security
American Intercontinental University 2010 — 2012
Bachelor's, (BIT) - Information Technology, 3.79 GPA
Jefferson Community College 2006 — 2010
Associates, Network Adminstration
University of Phoenix 2005 — 2006
Network Administration
Hurricane Highschool 1989 — 1993
Lupient Automotive Group July 2015 - Present
Treasure Island Resort & Casino May 2015 - July 2015
Mayo Clinic June 2012 - October 2014
Center City Housing Corporation November 2011 - June 2012
Charter Communications September 2010 - August 2011
Skills
Customer Service, Social Media, Retail, Management, Writing, Creative Writing, Copy Editing, English Grammar, Microsoft Office, Data Entry, Public Speaking, Training, Social Networking, Microsoft Word, PowerPoint, Outlook
Education
Rochester Community and Technical College 2009 — 2012
Associate of Science (A.S.), Professional Studies
Crossroads College 2002 — 2003
Jefferson High School 1995 — 2000
State Street March 2014 - Present
Consolidated Health Plans October 2007 - March 2014
Charter Communications 2005 - 2007
C&S Wholesale Grocers February 1996 - October 2001
Skills
Insurance, Customer Service, Health Insurance, Microsoft Excel, Employee Benefits, Process Improvement, Outlook, Team Building, Leadership, Strategic Planning, Healthcare, Customer Retention, HIPAA, Claim, Claims Management, Financial Analysis, Management, PowerPoint, Microsoft Office, Account Management, Access, Microsoft Word, Teamwork, Analysis, Time Management, Operations Management, Social Media, Human Resources
Education
University of Massachusetts, Amherst 2014 — 2018
BSBA
American International College 2011 — 2014
BSBA, 3.24
Umass Memorial Medical Center February 2014 - August 2014
Verizon Fios August 2012 - February 2013
Grafton Job Corp Corporation January 2011 - January 2012
Jewish Healthcare and Hospice assisted living January 2010 - January 2011
Charter Communications September 2007 - September 2009
Verizon Wireless Retail January 2002 - January 2004
Unum Provident Life Insurance, Co January 2001 - January 2002
Skills
dedicated, caregiver, highly motivated, ethical values, patience, attention to detail, leadership, hard worker, MS office, positive attitude, goal oriented, training, attentive, organizational, written/verbal..., the functioning of an..., administrative, team building, diverse groups and..., trouble shooting, sales, customer service, Customer Service..., daily functions of an..., Training, Management
Education
American InterContinental University 2012 — 2013
Master of Business Administration, Human Resource Management, 3.8
American InterContinental University 2009 — 2012
Bachelor of Business Administration, Human Resource Management, 3.6
American InterContinental University 2009 — 2011
Associates of Business Administration, Computer Science, 3.6
south high
Welk Resort Group September 2015 - Present
Charter Communications March 2013 - September 2015
Skills
Employee Relations, Recruitng, Benefits Administration, Performance Management, Payroll, I-9 Compliance, Federal Employment Law, State Employment Law, Training, Policies and Procedures, Leave of Absence..., Employee Recognition, Strategic Human..., Leadership Development, Leadership, Recruiting, HRIS, Legal Compliance, Employee Benefits, Human Resources, Employment Law, FMLA, ADA compliance, Safety, Coaching, Customer Service, Compliance, Hospitality Management, HR Policies, IRCA, Networking, Swimming, New Hire Orientations, Succession Planning
Education
Alliant International University-San Francisco Bay 1986 — 1988
MS, Organizational Psychology
University of California, Santa Barbara 1982 — 1986
BA, Psychology/Sociology
Aragon High School 1979 — 1982
high school, general
BBYO
Charter Communications July 2013 - Present
Kforce January 2013 - July 2013
Infocrossing January 2009 - December 2012
CONTECH Bridge Solutions Inc. 2005 - 2008
CON/SPAN Bridge Systems 2000 - 2008
Skills
Crystal Reports, Database Design, Database Administration, Excel, HTML, Access, SQL Server, Microsoft Office, Word, Database Management, Data Analysis, SQL, Mentoring, Business Analysis, T-SQL, Troubleshooting, Databases, JavaScript, Automation, Data Warehousing, Problem Solving, Process Improvement, Microsoft SQL Server, Database Admin, Microsoft Excel, Microsoft Word, System Administration, SharePoint, MySQL, Visio, SSIS, Windows Server, SDLC, Disaster Recovery
Education
Alma College 1990 — 1992
BS, Physics
Dartmouth College 1987 — 1988
Oakwood High School 1983 — 1987
Heyward Allen Toyota Scion January 2015 - Present
Locklin Marketing Group April 2011 - Present
Nalley Toyota Stonecrest February 2014 - January 2015
Ferst Foundation for Childhood Literacy August 2010 - April 2011
E's Lawn Care, Inc April 2008 - October 2009
WATV-AM October 2004 - December 2007
Elements Communications Solutions April 2004 - September 2004
Northeast Georgia Business Council October 2002 - April 2004
Charter Communications December 1998 - October 2002
Premier Management Group May 1994 - December 1998
Skills
Non-profits, Marketing Management, Radio, Strategic Planning, Community Relations, Staff Development, web site maintanence, Community Development, Advertising, Copywriting, Distribution, Event Management, Government Liaison, Negotiation, Operations, Public Relations, Media Relations, Telecommunications, Writing, Community Outreach, Nonprofits, Marketing Communications, Customer Service, Marketing Strategy, Strategy, Fundraising, Leadership, Team Building, Social Media Marketing, Social Networking, Sales, Social Media, Broadcast, Online Advertising, Media Planning, Facebook, Press Releases
Education
Clark College (now known as Clark Atlanta University) 1977 — 1980
BA, Mass Communications
Albany State University 1976 — 1977
BAM International January 2002 - Present
Charter Communications August 2010 - June 2014
Gold Crown Limousine October 2009 - April 2011
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets
Education
Albion College 1973 — 1974
None, Music
St Clair County Community College 1972 — 1974
No Degree, Business Administration and Management, General
Charter Communications July 2015 - Present
UPS February 2012 - Present
Polo Ralph Lauen November 2010 - February 2011
Skills
Logistics, Microsoft Word, Transportation, Warehousing, Customer Service, Microsoft Office, Event Planning, Marketing, Microsoft Excel, Time Management, Team Building
Education
Virginia College-Spartanburg 2015 — 2017
Associate's degree, Network engineering
University of South Carolina Upstate 2010 — 2014
Bachelor of Science (BS), Criminal Justice/Police Science
Charter Communications June 2014 - Present
Skills
Direct Sales, Microsoft Word, Research, Leadership, Salesforce.com, Telecommunications, B2B
Education
Adrian College
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Full Sail September 2013 - Present
Charter Communications August 2012 - March 2013
Skills
Computer Hardware, Computer Software..., Game Art, Maya, Zbrush, Unity3D, Photoshop, Windows, Windows Server, Windows 7, Windows XP Pro, Drawing, 3D rendering, Texturing
Education
Full Sail University 2013 — 2016
Bachelor's of Science, Game Art
Cape Girardeau Career and Technology Center 2006 — 2009
Certified, CCNA & C++
Seeking Employment Information Systems EngineerAFTRA-SAG Federal Credit Union2009 - 2010
AFTRA-SAG Federal Credit Union 2007 - 2009
Charter Communications 2004 - 2006
Alorica 2004 - 2004
Skills
Active Directory, Windows 7, Help Desk Support, Windows Server, Microsoft Exchange, Computer Hardware, Network Security, Software Installation, Laptops, Microsoft Office, Computer Repair, Printers, Troubleshooting, Wireless Networking, Wireless Security, Routers, Cabling, Cloud Computing, Backup & Restore, A+ Certified IT..., Virtualization
Education
DeVry University, Southern California
Bachelor of Science, Computer Information Systems
Baldwin Park Adult & Community Education 2013 — 2014
Certificate, Computer Repair and Network Training
Charter Communications February 2009 - July 2014
Charter Communications October 2005 - February 2009
Charter Communications August 1998 - October 2005
Charter Communications August 1994 - August 1998
Skills
Telecommunications, Broadband, Fiber Optics, Cabling, Optical Fiber, Ethernet, T1, LAN-WAN, Team Building, Management, Customer Service
Education
Alvernia University 1990 — 1993
Criminal Justice
New Fairfield School Systems 1977 — 1990
General
Mastec Advanced Technology June 2008 - September 2008
Anderson School District Two January 2004 - November 2006
Charter Communications January 2001 - January 2003
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Social Media, HTML, C, Java, Public Speaking, Teamwork, Windows, Office Management
Education
Piedmont Technical College 2011 — 2013
Associate's degree, Administrative Office Technology
Forrest Junior College 2004 — 2007
Associate's degree, Medical/Clinical Assistant
LifeLock October 2014 - Present
McKesson March 2012 - October 2014
Consumers Energy May 2006 - October 2012
Charter Communications January 2004 - May 2006
Charter Communications October 2001 - December 2003
Education
Angeles Systems Plus Computer College 1994 — 1998
Bachelor of Science in Computer Science, Major in Programming
Angeles Systems Plus Computer College 1994 — 1998
Concurrent coursework toward BS in Computer Engineering (Undergraduate, currently at 4th year), Computer Science
Charter Communications March 2012 - Present
ITT Technical Institute March 2010 - March 2012
Skills
Fedora, Operating Systems, Microsoft Office, XP, Windows, Word, Linux
Education
ITT Technical Institute-Madison 2010 — 2012
Associate's degree, Computer Networking Systems
Charter Communications July 2014 - Present
Leefnet Corporation August 2012 - July 2014
Skills
Cisco Technologies, Switches, Network Security, CCNA, Routing, OSPF, Firewalls, VPN, Routers, BGP, TCP/IP, Network Administration
Education
University of Minnesota- Twin Cities 2007 — 2010
Bachelor's Degree, Biology
Alverno College
Biology
Charter Communications June 2013 - August 2013
Performance Food Group September 1997 - August 2013
ManpowerGroup September 1996 - August 2013
Nicholls State University September 1996 - December 2005
Archdiocese of Milwaukee 2004 - 2005
Roman Catholic Church June 2004 - August 2004
Global Maritime and Transportation School at the United States Merchant Marine Academy August 1996 - August 2000
Walmart 1999 - 2000
Skills
Leadership, Microsoft Office
Education
Catholic Theological Union at Chicago 2004 — 2022
Master of Divinity (MDiv), Clinical Pastoral Counseling/Patient Counseling
Nicholls State University 1997 — 1999
Associate's degree, Criminal Justice/Law Enforcement Administration
South Central Louisiana Technical College-Lafourche Campus
Welding Engineering Technology/Technician
South Central Louisiana Technical College-Lafourche Campus
Automobile/Automotive Mechanics Technology/Technician
Wells Fargo Advisors July 2014 - Present
Project Healing Waters Fly Fishing 2013 - Present
Charter Communications March 2014 - July 2014
Enterprise Fleet Management May 2012 - March 2014
MasterCard April 2011 - May 2012
Express Scripts July 2010 - April 2011
Fiserv November 2009 - July 2010
Reinsurance Group of America Technology Partners (RTP) March 2008 - August 2009
Nies Artcraft January 2007 - September 2007
KB Technologies April 2003 - October 2006
Skills
Project Management, Business Analysis, Account Management, Process Improvement, Data Analysis, Customer Service, SDLC, Requirements Analysis, Team Building, Visio, SharePoint, Program Management, Microsoft SQL Server, Teradata Data Warehouse, Oracle SQL, Building Relationships, Leadership, Toad Data Modeler, Systems Analysis, Costings, Mentoring, Software Quality..., Business Case Design, System Design, Quality Center, HP Quick Test Pro, QTP, BRDs, Technical Documentation, Technical Liaison, offshoring resources, Government Vendor, Vendor Relationships, Long-term Customer..., Technical Presentations, Streamlining Of..., Agile Project Management, International Project..., International Relations, Wireframes, ERD, Sarbanes-Oxley Act, PCI Standards, Strategic Communications, Mobile Payments, Disaster Recovery..., Mobile Applications..., PeopleSoft 9.2..., Test Case Generation, Training documentation
Education
Saint Louis University 1995 — 2000
Bachelor of Science, Business Administration
Christian Brothers College 1990 — 1995
Charter Communications August 2014 - Present
Aircraft Service International Group February 2014 - August 2014
United States Army June 2009 - June 2013
Sonic Drive-In July 2008 - March 2009
Walmart November 2007 - June 2008
Skills
Military, Military Experience, Security Clearance, Army, Weapons, Military Training, Information Assurance, Defense, Counterterrorism, Military Logistics, Government, Telecommunications, Fast Food, Military Aviation, Commercial Aviation, Customer Service, Industrial Safety, CDL Class A
Education
Southeastern Louisiana University 2014 — 2016
Associate's Degree, Industrial Technology/Technician - OSHE
Delgado Community College 2013 — 2014
Louisiana Transfer Degree, Science
National Tractor Trailer School Inc-Liverpool 2013 — 2013
CDL-A
Jefferson Community College 2011 — 2013
N/A, Individual Studies
South Central Louisiana Technical College-River Parishes Campus 2009 — 2009
Dual Enrollment, Welding Technology/Welder
Lutcher High School 2003 — 2009
Diploma, General Education
Eide Bailly LLP May 2014 - Present
Charter Communications July 2012 - May 2014
Cablevision May 2011 - July 2012
Montana State University Billings August 2010 - May 2011
Skills
Networking, Technical Support, Troubleshooting, Cisco Technologies, Software Installation, IP, Access
Education
Montana State University-Billings-College of Technology 2009 — 2011
Associate of Science (AS), Computer Technology/Computer Systems Technology
Charter Communications July 2013 - Present
US Army March 2009 - Present
New Country Volkswagen July 2012 - June 2013
US Army Corps of Engineers August 2006 - August 2009
Skills
Network Administration, Network Subnetting, User Account Controls, Server Initialization, Diagnosis and Repair of..., UNIX Command Prompt, Configuration of Cisco..., Configuration of Cisco..., Network Diagnosis, OSI Model Configuration, Advanced First Aid..., Troop Supervision, Sexual Harassment..., Practical Ethics:..., Organizational..., Networking, Firewalls, Account Management, Security+, Army, Security, Hardware, Information Technology, CCNA, Switches, VoIP, Counterinsurgency, Laptops, Desktops, Xerox Printers, Computer Imaging, Inventory Management, Active Directory, Remote Assistance, Remote Desktop, Windows Server, Network Security, CGI, Routers, System Administration
Education
Post University 2013 — 2015
Bachelor's of Science in Computer Information Technology, Network Concentration, 3.2
Universal Technical Institute of Texas Inc 2009 — 2010
Certificate, Autmotive Engineering
Hempfield High School 2000 — 2004
General Studies
Aiken Technical College
Humana July 2013 - Present
Charter Communications August 2010 - July 2013
Charter Communications February 2012 - November 2012
Citi Group February 2006 - May 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Powerpoint, Corportal, eWFM, Call Centers, Analysis, Customer Satisfaction, Process Improvement, Team Leadership, Telecommunications, Time Management
Education
American InterContinental University 2006 — 2009
Bachelor's degree, Business Administration and Management, General
North Hardin High School 1998 — 2002
High School Diploma, General Studies
Hire Investment July 2015 - Present
Spectrum Business April 2015 - July 2015
Spectrum Business October 2014 - April 2015
Charter Communications April 2014 - October 2014
Chester's Kitchen & Bar May 2012 - May 2014
FirstTech Computer October 2013 - March 2014
Rocco Altobelli December 2009 - May 2012
Skills
Networking, OS X, Sales, Mac, Customer Service, Computer Repair, Troubleshooting, Computer Hardware, Social Media, Windows 7, Windows, Wireless Networking, Technical Support, Microsoft Office, Apple Product..., Apple Sales..., Microsoft Certified..., Servers, Photography, Video, Operating Systems, Account Management, Microsoft Office..., Can type over 100 WPM, Recruiting, Technical Recruiting, Event Planning, Event Management, Editing, Fundraising, Human Resources, HTML, Criminal Justice, Microsoft Word, Social Networking, Outlook, PowerPoint, Teamwork, Teaching, Team Leadership, Training, Telecommunications, Visual Merchandising, Web Design, Creative Writing, Writing, Xbox One, Xbox 360, Xbox, PS4
Education
National American University 2012 — 2015
Associate's Degree, Business Administration, emphasis in Human Resources, 4.0
Minnesota School of Business-Richfield 2008 — 2011
Associate's Degree, Criminal Justice, 3.53
Nova Academy of Cosmetology 2008 — 2008
Nail Technician, Nail Technology, Earned License
Merge Healthcare (formerly DR Systems) August 2014 - March 2015
DR Systems April 2006 - July 2014
DR Systems July 2003 - August 2006
Kalamzoo Neurological Institute (KNI Imaging) August 2001 - August 2003
Charter Communications March 1998 - July 2001
Skills
Medical Information..., Software Installation, Hardware Installation, DICOM, Software Project..., Servers, Troubleshooting, System Integration..., Healthcare Information..., Windows Server, ISO, Storage Solutions, Clinical Workflow, Active Directory, Field Service, VMware, Integration, Requirements Analysis, Speech Recognition, Agile Methodologies, On-site Services, Software Documentation, Remote Monitoring, HL7, PC building, Technical Support, Biomedical Applications, Electronics Technology, Networking, Windows, Medical Imaging
Education
Saginaw Valley State University 1993 — 1997
Bachelor’s Degree, Political Science and Government, BA - Graduted with 3.7 GPA, Deans List Honors.
Alpena Community College 1992 — 1993
Computer and Information Sciences, General, 3.8
Kearsley High School
High School, General Diploma Studies, 3.5
Comcast April 2014 - Present
Charter Communications February 2013 - April 2014
Slomin's, Inc. October 2010 - November 2011
Sonny's Bar-B-Q March 2003 - October 2011
Stone Mountain Toyota August 2003 - November 2003
Skills
Customer Service, Sales, Customer Retention, Retail, Sales Management, Microsoft Office, Marketing, Account Management, Loss Prevention, Time Management, Customer Satisfaction, Data Entry, Inventory Management, Event Planning, Outlook, Team Building, Telephone Skills, Electronic technichian:...
Education
Lincoln Technical Institute-Lincoln 2014 — 2015
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician, 3.75
stephenson high school 1998 — 2001
college prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
American Intercontinental University
bachelor of fine arts bfa, visual communications
Charter Communications April 2012 - Present
Charter Communications May 2000 - April 2012
Skills
CMTS, DOCSIS, Networking, Switches, Cisco Technologies, Routers, VoIP, IP, Network Design, Routing, WAN, TCP/IP, Network Engineering, Microsoft Excel, Robotics, Broadband, Troubleshooting
Education
American College of Computer and Information Sciences 2002 — 2004
Computer Programming
Charter Communications May 2005 - May 2015
Charter Communications May 2005 - May 2010
The Coca-Cola Company April 2000 - February 2005
The Pillsbury Company February 1998 - December 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Customer Service, Team Building, Process Improvement, Team Leadership, Budgets, Forecasting, Strategic Planning, Inventory Management, Supply Chain, Program Management, Cross-functional Team..., Project Management, Vendor Management, Operations Management, Negotiation, Change Management, Coaching, Contract Negotiation, Customer Satisfaction, Public Speaking
Education
American InterContinental University 2000 — 2002
Master's Degree, Information Technology
DeVry Institute of Technology 1991 — 1995
Bachelor's degree, Business Operations
Charter Communications July 2015 - Present
Ameriprise Auto & Home Insurance March 2015 - May 2015
State of Wisconsin August 2014 - December 2014
UnitedHealth Group November 2008 - January 2014
QuadMed LLC November 2000 - August 2008
Emerson February 1994 - February 1997
Skills
Health Insurance, Administrative..., Data Entry, Customer Service, HIPAA, Lotus Notes, Microsoft Office, Insurance, Medical Terminology, Telephone Skills, Office Management, Medical Billing, Spreadsheets, Invoicing, SharePoint, Microsoft Office 2007, Software Documentation, Process Scheduler, Call Centers, Office Administration, Healthcare, Medical Records, Confidentiality, Medical Coding, Medicare, Medicaid, Credentialing, Internet Explorer, Administrative Work, Office Equipment, Provider Relations, Calendaring, Healthcare Information..., Analysis, Teamwork, Payroll, QuickBooks, Expenses, Bookkeeping, Public Speaking, Training
Education
Alverno College 2011 — 2015
Attending, Accounting and Business/Management
English Commercial Institue 1990 — 1994
Parliamentary Executive Assistant, Trilingual Executive Secretary
BaroSolutions July 2015 - Present
C&K Trucking September 2007 - June 2015
Comcast September 2005 - February 2007
Charter Communications February 2002 - October 2005
Skills
Payroll, Accounts Payable, Invoicing, Auditing, Indexing, TMW, Microsoft Word, Microsoft Excel, 10 Key, Scanning, Troubleshooting, Shipping, Freight, Transportation..., Logistics, Customer Service, Transportation, Dispatching, Customer Satisfaction, Negotiation, Management, Leadership, Sales
Education
Tarrant County College 2002 — 2003
Castleberry ISD 1997 — 2000
Ogle School Hair Skin Nails-Hurst
Tarrant County College
Time Warner Cable January 2014 - Present
C3 Broadband Integration LLC October 2003 - Present
Comcast Communications January 2013 - January 2014
Insight Communications February 2009 - March 2012
International Cable Inc June 2002 - September 2003
Charter Communications March 2001 - June 2002
Millennium Digital Media LLC. March 1999 - April 2001
Coaxial Communications December 1989 - August 1998
Continental Cablevision, Northeastern District January 1988 - January 1989
Continental Cablevision, Southeastern District January 1986 - January 1988
Skills
Telecommunications, Budgeting, IP, Change Management, Customer Service, Video, Cabling, Due Diligence, Microsoft Office, Policy Analysis, Process Engineering, Supply Chain Management, Venture Capital, Team Building, Program Management, Operations Management, Process Improvement, Customer Relations, Strategic Planning, Contract Negotiation, Cross-functional Team..., Problem Solving, Negotiation, Integration, Call Center, P&L Management, Team Leadership, New Business Development, Broadband, Business Strategy, Budgets, Project Management, VoIP, Start-ups, Wireless, Call Centers, Management, Strategy, Vendor Management, Telephony, Strategic Partnerships, VOD, Mergers & Acquisitions, Product Development, Product Management, Enterprise Software, Leadership, Fiber Optics
Education
Brown University 1966 — 1970
BA, Anthropology - Sociology
Adelphi University
Cox Communications June 2008 - November 2014
Charter Communications January 2000 - April 2008
Charter Communications June 1998 - January 2000
Skills
Career Development, Program Management, Organizational..., Employee Engagement, Training Delivery, Organizational Design, Needs Analysis, Performance Improvement, Change Management, Learning Management, Personnel Management, HR Policies, Adult Education, Instructional Design, Instructor-led Training, HRIS, Diversity & Inclusion, Labor Relations, Coaching, Team Leadership, Management, Staff Retention, Executive Development, Onboarding, Strategy
Education
Bellevue University 2011 — 2012
Graduate Certificate: Linking Human Capital to Organizational Outcomes, PhD - Human Capital Management
Bellevue University 2011 — 2011
Graduate Certificate: Strategic Human Capital Management & Productivity, PhD - Human Capital Management
University of Louisville 2003 — 2005
Master's Degree, Human Resources and Organization Development
Albertus Magnus College 2001 — 2003
Bachelor's Degree, Business Management
Albertus Magnus College 1999 — 2001
Associate's Degree, Business Management
Omaha Steaks December 2012 - Present
TaxPlus Financial Services December 2012 - June 2013
Pilgrim Lutheran Church and School January 2003 - November 2012
Charter Communications September 1995 - August 1999
Skills
Customer Service, Direct Sales, Sales Operations, Process Improvement, Microsoft Office, Management, Banking, Project Management, Risk Management, Financial Analysis, Change Management, Strategic Planning, Event Planning
Education
Alpena Community College 1977 — 1978
Associate's degree, Communication and Media Studies/science minor
Wilmington University 1968 — 1970
no, Communication and Media Studies, 3.2
Charter Communications October 2014 - Present
Save-A-Lot October 2011 - August 2014
Self-Employed January 2009 - October 2011
Wells Fargo (formerly A.G. Edwards) June 2005 - July 2008
Education
American InterContinental University 2003 — 2004
BBA, Business Administration
American InterContinental University 2002 — 2004
Bachelor's Business Administration, Business Administration and Management, General
Midcontinent Communications June 2013 - Present
Midcontinent Communications October 2011 - June 2013
US Cable of Coastal Texas, LP August 2001 - October 2011
Charter Communications 1993 - 2001
Fingerhut 1990 - 1993
Skills
Telecommunications, Customer Satisfaction, Broadband, VoIP, Optical Fiber, IP, Fiber Optics, Troubleshooting, Wireless, Cisco Technologies, RF, Telephony, Computer Network..., DOCSIS, Networking, Customer Service
Education
Alexandria Technical College 1988 — 1990
AS, Law Enforcement
Alexandria Technical College
Charter Communications March 2015 - Present
Sprint July 2014 - September 2014
Bank of America January 2013 - June 2014
Amazon.com January 2011 - April 2012
USTRANSCOM with RTGX 2009 - January 2011
Wachovia Securities 2007 - May 2010
Wachovia Corporation 2007 - March 2009
A.G. Edwards August 2000 - October 2007
A.G. Edwards & Sons 2000 - October 2007
Performics October 1998 - August 2000
Skills
Perl, TCP/IP, Apache, SharePoint, Troubleshooting, Python, Programming, Architectures, C++, Windows, Weblogic, SOAP, Data Center, Requirements Analysis, Networking, Integration, Technical Support, Disaster Recovery, Architecture
Education
Missouri State University 1994 — 1998
Bachelor of Science (BSc)
Minnesota State University, Mankato 1988 — 1991
N/A
University of Borås
Arvada Chamber of Commerce June 2015 - Present
KPI Guy January 2015 - Present
TeleManagement Forum May 2010 - Present
University of Denver September 2012 - February 2015
Cliintel 2005 - 2015
Comcast 2008 - 2010
Charter Communications 2007 - 2008
Time Warner Cable 2006 - 2008
CONVERGYS - Denver 2005 - 2008
RSC Equipment Rental July 1998 - July 2000
Skills
Business Intelligence, Databases, Business Process..., Program Management, Telecommunications, Software Project..., Analytics, Analysis, Project Management, Business Strategy, Software Development, IT Strategy, Sales, SaaS, Enterprise Software
Education
Albion College 1978 — 1982
BS Management, Information Technology
Dell May 2012 - February 2014
Dell June 2008 - April 2012
perot systems January 2006 - June 2008
FedEx/Kinko’s September 2005 - December 2005
Ignite Technologies February 2005 - August 2005
Cornerstone (Telvista) September 2004 - February 2005
Charter Communications August 2002 - October 2003
Sykes November 1999 - October 2002
Visioneer November 1997 - September 1998
@Home Network March 1996 - October 1997
Skills
Microsoft Operating..., Apple OS, Red Hat Linux, Microsoft Office, Microsoft Excel, Visio, SharePoint 2007 & 2010, SharePoint Designer, Texas Digital Display..., Lotus Notes, Active Directory, System Administration, Networking, Android SDK, Adobe Creative Suite, PeopleSoft, LogMeIn, Computer Hardware, Customer Service, Long-term Customer..., Internet Troubleshooting, Remote Troubleshooting, BMC Remedy..., IT Operations Management, Operating Budgets, Cross-functional Team..., Leadership Development, Multi-cultural team..., Call center start-up, Service Desk Management, Employee Training, Performance Improvement, Career Development, Behavioral Interviewing, Employee Relations, Employee Retention, Presentations, SLA Management, Key Performance..., IT Service Management, Report Writing, Enterprise Risk..., Situational Leadership, Business Process..., Major Incident..., Vendor Management, Healthcare Information..., SharePoint, Sla, Team Leadership
Education
Apple, Inc 1995 — 1996
AppleCare, AppleCare, Pass
Hair Dynamics Education Center 1993 — 1994
Cosmetology, Barber/Styling
Winnebago Cooperative Telecom Association February 2008 - Present
Alltel December 2004 - February 2008
Gordon Consulting November 2002 - March 2006
Charter Communications July 2004 - December 2004
E-Travel Experts November 2002 - March 2004
Best Buy: Roseville July 2002 - January 2003
Prairie Lakes Internet October 1999 - April 2002
Eton Systems AB - Gånghester, Sweden August 2000 - October 2000
Walorf College August 1997 - April 1998
Skills
Wireless Networking, Wireless, Cisco Technologies, Windows Server, Microsoft Office, Troubleshooting, Computer Hardware, Windows 7, Telecommunications, IP, Routers, Software Documentation, IPv4, Mobile Devices, OSI Model, Active Directory, Cellular Communications, iOS, Linux, Technical Support, Networking, WAN, Android, System Administration, Data Mapping, Hardware, Online Research, Piloting, RF Engineering, Ubuntu, Propagation, Drive Test, Alternative Energy, GIS, Windows Server 2008, Wireless Network Design, GIS applications, RF Propagation Mapping, Video Network..., Drive Testing
Education
Högskolan i Borås 2000 — 2001
NA, International Business
Minnesota State University, Mankato 1998 — 2001
BS, Computer Information Science
Waldorf College 1996 — 1998
AA, Computer Science
Charter Communications September 2013 - Present
Cablevision December 2011 - July 2013
St. Vincent Healthcare January 2000 - December 2011
First Interstat Bank October 1991 - July 1998
Skills
Employee Relations, Employee Benefits, Employment, Recruitment/Retention, Sales Recruitment, FMLA, Recruiting, Customer Retention, Call Centers, Personnel Management, Training, Human Resources, Interviews, Team Building
Education
Denver Business College 1990 — 1991
Diploma, Secretarial
Montana State University-Billings
Human Resources Management/Personnel Administration, General
Montana State University-Billings-College of Technology
Human Resources Management/Personnel Administration, General
Charter Communications August 2012 - Present
Charter Communications March 2010 - August 2012
Charter Communications 2006 - March 2010
Charter Communications 2005 - 2006
Charter Communications 2004 - 2005
Free Lancers, Inc April 1996 - July 2003
Skills
Network Administration, MPLS, Ethernet, VoIP, Cisco Technologies, Optical Fiber, Computer Network..., Cisco IOS, Network Engineering, BGP, LAN-WAN, IP, Telecommunications, Routing, TCP/IP, Fiber Optics, Cisco Routers, SIP Trunking, CCNA, Network Design, Managed Services, Routers, Troubleshooting, Networking
Education
American Intercontinental University 2008 — 2010
Bachelors of Information Technology, Network Admnistration
University of Louisville 2005 — 2006
IT Certification, MCSA, CCNA, A+, N+
American Academy of Stage and Screen Combat Choreogrphers 1996 — 2002
Instructor in Heavy Sword; Assistant Instructor Rapier, Stage Combat, Passing
US Air Force 1988 — 1991
Aircraft Repair and Reclamation C130H, Field Maintenance, ISO Inspections, and Crash Recovery
US Army Reserve 1983 — 1987
Electronic Equipment Repair and Calibration, Electronic Test Equipment repair and calibration
Tarrant County College 1985 — 1986
undergraduate, Computer Science
Tulsa Community College 1983 — 1985
undergraduate, Computer Science
LD Bell High School 1980 — 1982
Graduate, general
Time Warner Inc. May 2008 - Present
Time Warner Cable March 2006 - May 2008
Charter Communications July 2003 - March 2006
Comcast (formerly AT&T Broadband) July 2000 - July 2003
MediaOne January 1999 - July 2000
ERA GSM (Deutsche Telekom) 1996 - 1999
U S WEST 1994 - 1996
Education
Adams State University
University of Colorado Boulder
University of Denver - Sturm College of Law
Washburn University School of Law
Charter Communications October 2004 - Present
MBNA October 2001 - October 2005
Skills
Microsoft SQL Server, T-SQL
Education
National Law University
Charter Communications February 2011 - Present
Xtera Communications February 2006 - October 2010
Meriton Networks February 2006 - April 2008
PalmettoNet 1998 - 2006
Skills
Telecommunications, IP, Carrier Ethernet, Data Center, Managed Services, Sales, Ethernet, Virtualization, Cloud Computing, Troubleshooting, Wireless, DWDM, Broadband, Metro Ethernet, Team Leadership, Fiber Optics, Network Design, Optical Fiber, Co-location, Telephony, Network Engineering
Education
Clemson University 1986 — 1992
BSEE Electrical Engineering, Telecommunications
Clemson University College of Engineering and Science 1986 — 1992
Bachelor of Science (B.S.) in Electrical Engineering, Electrical Engineering
CNHI April 2007 - Present
Charter Communications 2001 - 2007
Education
Alabama Agricultural and Mechanical University 1992 — 2001
Sun City Hilton Head April 2012 - Present
Rasmussen College February 2001 - March 2012
Charter Communications March 1999 - September 2000
National Digital Television Center June 1997 - March 1999
TCI Telecommunications, Inc. March 1995 - December 1996
TeleCable Corporation 1984 - 1995
General Electric Cablevision 1972 - 1983
Skills
ICD-9, Adult Education, Higher Education, Staff Development
Education
Syracuse University 1970 — 1971
MS, Radio & Television
Alfred University 1964 — 1968
BA, Fine Arts, concentration in Theatre Arts
Howden North America Inc. November 2014 - Present
Consultant, Margin & EBITA Growth, ERP Implementation, Process Improvement, Consolidation June 2013 - Present
Howden North America Inc. November 2013 - October 2014
MillerCoors May 2010 - June 2013
Creative Industries September 2003 - May 2010
Charter Communications November 2000 - September 2003
Cox Communications December 1999 - November 2000
Delta Air Lines January 1997 - December 1999
Skills
Key Account Management, Financial Analysis, Financial Planning, Financial Management, Revenue Management, Revenue Recognition, Sales Management, Sales Operations, International Business, Contract Negotiations, Process Improvement, Process Development, Team Leadership, Team Building, Business Strategy, New Business Development, Customer Acquisition, Customer Satisfaction, Customer Relations, Telecommunications, Manufacturing Management, Mergers, Acquisition Integration, Forecasting, Cost Reduction, Account Management, Strategic Planning, Budgeting, Start-ups, Marketing Strategy, Management Consulting, Business Analysis, Product Development, Negotiation, FMCG, Planning, Change Management, B2B, Continuous Improvement, Optimization, Contract Negotiation, Performance Management, Sourcing, Organizational..., Problem Solving, Marketing Research, Analysis, Business Intelligence, Leadership Development, P&L
Education
Albany Technical College
Lean Six Sigma Green Belt
Georgia Southwestern State University
MBA, Finance, Leadership & Strategic Planning, 4
Francis Marion University
Bachelor's Degree, Business Administration (Management / Accounting)
Charter Communications April 2014 - Present
Experis January 2014 - April 2014
AE Business Solutions August 2011 - December 2013
CDW August 2010 - August 2011
TDS September 2008 - August 2010
QBE January 2009 - June 2009
TEKsystems(Contractor) April 2008 - September 2008
Captel March 2007 - July 2007
Sitel July 2006 - February 2007
Skills
CCENT, Cisco, Routers, Switches, VPN, Network Security, Cisco Technologies, Computer Security, Networking, TCP/IP, Troubleshooting, Firewalls, Security, Technical Support, WAN, Servers, Information Technology
Education
Capella University 2010 — 2011
MSIT, Network Architecture
Herzing College 2006 — 2009
BSIT, Computer Network Security
Dalian Jiaotong University 2007 — 2008
Charter Communications August 2012 - Present
Infosys Technologies Ltd July 2003 - August 2012
Skills
Unix Shell Scripting, Requirements Analysis, Requirements Gathering, Test Planning, Test Management, Test Automation, Regression Testing, DOCSIS, PacketCable, System Testing, WiFi, Cable Modems, MTA
Education
Jerusalem College of Engineering 1999 — 2003
Bachelor of Technology, Information Technology
The University of Alabama at Birmingham July 2014 - Present
Charter Communications November 1987 - December 2012
Skills
Customer Retention, Salesforce.com, Sales Operations, Sales Management, Account Management, Telecommunications, Marketing Communications
Education
Alabama Agricultural and Mechanical University 1980 — 1986
Bachelor of Science (BS), Social Work
Davidson High School 1976 — 1980
NACR February 2014 - Present
Sigma Aldrich October 2011 - January 2014
American Water August 2008 - October 2011
Anheuser-Busch January 2007 - August 2008
BJC HealthCare July 2006 - January 2007
Scottrade October 2005 - July 2006
Charter Communications June 2005 - October 2005
United States Air Force July 2002 - September 2004
Skills
Project Planning, Telecommunications, Change Management, Disaster Recovery, Process Improvement, Vendor Management, Troubleshooting, Program Management, Project Management, Business Analysis, Integration, Team Leadership, Requirements Analysis, PMP, Cross-functional Team..., Operations Management, Software Project..., IT Management, ITIL, IT Strategy, SharePoint, Software Documentation, Business Process..., Visio, SDLC, Data Center, MS Project, IT Operations, Information Technology, Security, System Administration, Business Intelligence, Active Directory, IT Service Management, Enterprise Architecture, Resource Management, Solution Architecture, Cisco Technologies, Servers, VoIP, Citrix, Windows Server, Technical Support, Network Security, Cloud Computing, Microsoft Exchange, Networking, VPN, Virtualization, Unix
Education
Fontbonne University 2010 — 2011
Master, Management
American InterContinental University 2004 — 2007
Bachelor, Information Technology
American InterContinental University 2004 — 2005
Associate, Business Administation
Community College of the Air Force 2002 — 2004
Electrical and Electronics Engineering
Mineral Area College 2000 — 2002
Electrical and Electronics Engineering
Charter Communications January 2015 - Present
Zayo Group October 2012 - Present
tw telecom, inc. February 2008 - October 2012
Level 3 Communications July 2005 - February 2008
XO Communications February 2005 - July 2005
XO Communications October 2003 - February 2005
Touch America February 2002 - February 2003
QWEST COMMUNICATIONS CORP July 2001 - November 2001
Qwest Communications April 2000 - July 2001
Korean Air June 1999 - November 1999
Skills
Provisioning, Telecommunications, Ethernet, IP, MPLS, DWDM, Managed Services, Telephony, Switches, SDH, Wireless
Education
Montana State University-Billings 1997 — 1997
English as a Second Language
Taegu Science University 1991 — 1993
Associate's Degree, Tourism and Travel Services Management/Jepanese
Fifth Third Bank March 2015 - Present
JPMorgan Chase September 2012 - January 2015
Charter Communications May 2011 - September 2012
Comcast Cable June 2009 - April 2011
Skills
Account Management, Sales Management, Customer Service, Strategic Planning, Negotiation, Project Management, Employee Relations, Public Speaking, Retail Banking, Small Business Lending, Radio Broadcasting, Direct Sales, Sales, Leadership, Marketing Strategy, Team Building, Microsoft Office, Marketing, Social Media, Sales Operations, Customer Satisfaction, Cold Calling
Education
Alma College 1998 — 2002
B.A., Communications
Alma College 1998 — 2002
Bachelor of Arts (B.A.), Mass Communication/Media Studies
High Point Networks June 2014 - Present
Charter Communications October 2013 - June 2014
Cablevision optimum west December 2011 - June 2014
Bresnan Communications May 2010 - March 2011
Bresnan Communications December 2005 - April 2010
Skills
Routing, Ethernet IP, LAN Switching, SIP, CMTS, Metaswitch, PCMM, Cable Modems, NOC, T1s, Adtran, Juniper, JUNOS, Cisco IOS, CCNA, ENA, Extreme switches, Intermapper, Polycom, Great troubleshooting..., Energetic team player, Visio, QoS, Wireshark, VoIP, BGP, Network Engineering, DOCSIS, Broadband, Cisco Technologies
Education
Montana State University-Billings-College of Technology 2002 — 2004
•Associate of Applied Science Degree in Computer Systems Technology, IT Networking, 3.54
Billings West High School 1998 — 2002
Geek Squad (York Staffing) November 2014 - Present
Compucom April 2014 - June 2014
Gazelle July 2013 - January 2014
Charter Communications February 2012 - June 2012
Ky State Fair Board September 2010 - November 2011
UPS April 2007 - July 2008
Skills
Troubleshooting, Access, Customer Service, Windows Server, Process Improvement, Security, Visual Basic, Business Analysis, Project Management, Outlook, Windows, Vendor Management, Training, Strategic Planning, Project Planning, Networking, Help Desk Support, System Administration, Visio, Microsoft Office, Hardware
Education
Jefferson Community College 2014 — 2016
AAS, Computer Programming/Analyst
Strayer University 2009 — 2010
Information Technology
Sullivan University 2009 — 2010
Flint River Technical College 1993 — 1994
National Certification, Emergency Medical Technology/Technician (EMT Paramedic)
Charter Communications March 2015 - Present
Charter Communications March 2014 - March 2015
Charter Media November 2009 - March 2014
Comcast Media Center October 2008 - November 2009
Comcast Cable September 2007 - October 2008
Champion Broadband July 2006 - September 2007
Adelphia Communications January 2005 - July 2006
Vector Resources March 2005 - June 2006
Altrio Communications November 2001 - April 2004
Ortel Corporation May 1998 - April 2001
Skills
Video Production, Video, Videography, Video Editing, Broadcast, Final Cut Pro, Flip Factory, Fiber Optics, Cable Broadband, VOD, HFC, Telecommunications, CALM Act, RF, Cable Television, IPTV, Broadband, IP, Television, Digital Video, Multimedia, Digital Media, Media Production, MPEG2, Broadcast Engineering, Streaming Media, Digital TV, Ethernet, Encoding, MPEG, HD Video, Broadcast Television, Set Top Box, Optical Fiber, Transmission, Telephony, Sound, Satellite, DOCSIS, Cisco Technologies, Video Coding, Networking, Video Compression, MPEG-4, Computer Network..., Transcoding, Interactive TV, Ad Widgets, RF Engineering, VoIP
Education
NCTI 2000 — 2001
Fiber Optics Tech, Fiber Optics, 4.0
Abram Friedman Occupational Center 1995 — 1997
Electronics Technology, Electronics Communications, 3.0
Los Angeles Trade Technical College 1994 — 1996
General Education and Basic Electronics, Electronic Circuits, 3.0
Los Angeles City College 1992 — 1994
General Education
Jefferson High 1989 — 1991
Charter Communications May 2015 - Present
Charter Communications November 2013 - May 2015
Picture 5 March 2013 - October 2013
DVTel June 2012 - January 2013
Siemens December 2011 - June 2012
Sidera Networks June 2010 - January 2011
CSSA(Chinese Students and Scholars Association) October 2009 - June 2010
NJIT January 2010 - May 2010
Wal-Mart October 2008 - July 2009
Skills
Cisco IOS, Cisco IOS XR, Cisco ASA, Data Network Design, Network Engineering, IP Networking, TCP/IP, IPv6, Metro Ethernet, Optical Network, DWDM, Troubleshooting, Wireless Networking, Visual Studio, .NET, Java, C++, Cisco Technologies, IP, Switches
Education
New Jersey Institute of Technology 2009 — 2011
Master of Science, Electrical Engineering
Chengdu University of Technology 2004 — 2008
Bachelor of Science, Electrical Engineering
Capital One December 2014 - Present
Lily Production and Consulting December 2013 - Present
Kelly Services October 2013 - November 2013
Career Education Corporation August 2010 - March 2013
Bschrool July 2008 - May 2009
Anderson Staffing Inc. July 2005 - October 2008
Betty Jean Couture November 2007 - February 2008
Charter Communications March 2006 - January 2007
Skills
Customer Service, Microsoft Office, Public Relations, Advertising, Online Advertising, Business Development, Student Affairs, Integrated Marketing, Public Speaking, Event Planning, Career Counseling, Social Media, Marketing, Staff Development, Recruiting, Social Networking, Social Media Marketing, Student Recruiting, Salesforce.com, Event Management, Leadership Development, Time Management, Higher Education, Admissions, Sales, Enrollment Management, Leadership, Academic Advising, Adult Education, Campus, CampusVue, Career Development, College Recruiting, Coaching, Community Outreach, Conflict Resolution, Distance Learning, E-Learning, Educational Leadership, Employee Training, Fundraising, Instructional Design, Interviews, Management, Microsoft Excel, Nonprofits, PowerPoint, Research, Resume Writing, Retaining Customers
Education
American InterContinental University 2011 — 2012
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.3
Warner Pacific College 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business/Commerce, General, 3.0
Cornish College of the Arts 2001 — 2003
Bachelor of Arts (B.A.), Musical Theatre
Charter Communications April 2008 - January 2010
Charter Communications March 2007 - April 2008
Charter Media January 2004 - February 2007
Charter Media November 2003 - January 2004
Charter Communications October 2002 - October 2003
Education
University of Montevallo 1999 — 2002
Bachelor of Business Administration, Marketing
Alabama Agricultural and Mechanical University 1998 — 1999
Accounting
Charter Communications April 2015 - Present
McKesson Health Solutions November 2013 - April 2015
Alliance Global Services October 2010 - November 2013
Capgemini November 2007 - October 2010
7N India April 2007 - October 2007
Mind Q Systems Pvt Ltd September 2006 - March 2007
Skills
Web Services, SDLC, Core Java, Agile Methodologies, JavaScript, SQL, HTML, Java, Eclipse
Education
Acharya Nagarjuna University 2003 — 2006
Master of Computer Applications (M.C.A.), Computer Science
Acharya Nagarjuna University 2000 — 2003
Bachelor of computer applications, Computer Science
Charter Communications January 2012 - Present
Insight Global October 2012 - December 2012
Circles July 2012 - September 2012
Deluxe Corporation October 2011 - July 2012
Briley Investments November 2010 - July 2011
Comcast April 1999 - August 2010
Mediaone/AT&T Broadband/Comcast January 1999 - January 2010
Boston Communications Group February 1997 - June 1999
Skills
Telecommunications, Call Center, Vendor Management, Broadband, Customer Retention, Performance Management, Team Building, Process Improvement, Strategic Planning, Wireless, Cross-functional Team..., Talent Management
Education
American InterContinental University 2007 — 2008
Masters, Human Resource Management
American InterContinental University 2006 — 2008
Masters, Business Management
University of Cincinnati October 2013 - Present
Kindred Healthcare February 2006 - Present
Baptist Healthcare System May 2010 - June 2010
Underwriters Safety & Claims October 2005 - March 2006
Underwriters Safety & Claims August 2005 - October 2005
Charter Communications 2003 - 2005
Skills
Outpatient Coding, Inpatient Coding, ICD-9, CPT, Medical Coding, Health Information..., HCPCS, Healthcare Information..., EHR, Medical Terminology, Customer Service, Microsoft Office, Trainers, ICD-9-CM, Healthcare, Medicare, Medical Billing, EMR, Medical Records, Informatics, Healthcare Industry, Hospitals, Inpatient, Epic Systems, Release of Information, Meditech, DRG, ICD-10, HIPAA
Education
University of Cincinnati 2011 — 2013
BS, Health Information Management
Jefferson Community College 2011 — 2011
HITECH Workforce Program, HITECH Trainer
Minneapolis Community and Technical College 2009 — 2010
AS, Health Information Technology
ATA College 2005 — 2005
Certificate, Medical Coding, 4.0
Sissonville High School 1994 — 1998
Graduate Diploma, Business Emphasis
First South Bank August 2006 - Present
Charter Communications March 2002 - July 2006
Office Depot August 2000 - February 2002
Skills
Computer Hardware, Windows, Mobile Devices, Networking, Wireless Networking, Network Security, Network Administration, Computers, Computer Repair, Computer Maintenance, Computer Security, Home Audio, Home Automation, Cable Television, Cable Modems, Cable Networks, Printers, Laser Printers, Sales, Sales Process
Education
McNairy Central High School
McNairy Central High School
McNairy Central High School
Tennessee Technology Center at Whiteville
Electronic and Computer Technology/Technician
Ally Financial Inc. March 2015 - Present
Charter Communications November 2014 - March 2015
Blackboard June 2013 - June 2014
4Xor Corporation May 2012 - April 2013
Allscripts July 2011 - February 2013
WESCO Distribution November 2010 - May 2011
Skills
Project Management, Oracle Applications, Business Analysis, Process Improvement, Team Management, Salesforce.com, Integration, Recruiting, Oracle E-Business Suite, Strategy, Mergers, Mergers & Acquisitions, Management, Business Intelligence, Leadership, Vendor Management, Consulting, Program Management, Cloud Computing, CRM, Software Documentation, Analysis, Business Process, Business Process..., ERP, IT Strategy
Education
Adrian College
BA, Business Administration & Criminal Justice
University of New South Wales
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
UrbanFUTURE February 2013 - May 2015
Northwestern Mutual January 2011 - October 2012
Charter Communications 2007 - 2010
KHOU-TV 1998 - 2005
Meredith Broadcasting 1996 - 1998
WOI TV 1995 - 1996
KSEE TV 1988 - 1996
Skills
Advertising, Sales Management, Account Management, Marketing, Management, Forecasting, Promotions, Budgets, Cold Calling, Digital Media, Marketing Strategy, New Business Development, Sales, Strategic Planning, Team Building, Social Media Marketing, Social Media, Marketing Communications
Education
Alliant International University-Fresno 1990 — 1992
MS, Organizational Behavior/Development
Southeast Missouri State University
BSBA, Marketing, Sales, Communications
Gravitate Design Studio October 2011 - Present
Charter Communications October 2009 - October 2011
1Source Computer Solutions July 2005 - October 2009
Skills
SEO, Google Analytics, Web Design, Digital Marketing, WordPress, Social Media, CSS, Marketing, Blogging, Adobe Creative Suite, Web Project Management, Photoshop, HTML, Online Marketing, Microsoft Office, InDesign, Mac, Copywriting, Creative Direction, Facebook, Customer Service, PC, Windows, Guitar, Bass Guitar, Graphic Design, Project Management, User Experience, Web Development, CMS, Web Analytics, User Interface Design, Magento, NopCommerce, Social Media Marketing, SEM, Digital Strategy, Content Management, Competitive Analysis, Google Adwords, Analytics, Link Building, Keyword Research, SEM Rush, PPC, Management, Content Strategy, Information Architecture, Account Management, Email Marketing
Education
Clark College 2010 — 2011
General
Everest College-Vancouver 2006 — 2007
Associates, Accounting
Evergreen High School 2000 — 2004
High School Diploma, Math, English, Art
Delta College of Technology and Arts October 2010 - February 2012
Cingular October 2005 - October 2009
Charter Communications 2007 - 2009
Skills
Vital Signs, IV Therapy, Cpr Certified, CNA, Medical Terminology, Medical Records, EMR, HIPAA, Healthcare, Hospitals, EKG, Healthcare Information..., Telephone Skills, Data Entry, Nursing, ACLS, Fax, Filing, Epic Systems, CPR Certified, IV
Education
Delta College of Arts & Technology 2010 — 2012
Degree
Remington College-Lafayette Campus 2004 — 2004
Degree
Vyve Broadband July 2015 - Present
Charter Communications August 2007 - June 2015
Communicomm Services July 2000 - July 2007
Skills
Routers, Networking, Servers, Switches, WAN, DHCP, Wireless, Troubleshooting, Network Administration, Network Security, LAN-WAN
Education
American InterContinental University 2012 — 2015
Bachelor's degree Information Technology, Network and System Administration/Administrator
Charter Communications October 2005 - September 2012
Charter Communications February 2002 - October 2005
Charter Communications November 1998 - February 2002
Skills
Broadband, Wireless, VoIP, Telephony, Telecommunications, Strategic Planning, Fiber Optics, Customer Experience, Customer Retention, Management, Leadership, Operations Management
Education
Alcorn State University
Political Science
RxCrossroads August 2007 - Present
Charter Communications September 2001 - December 2006
Gateway August 1997 - June 2001
MAGNET INTERACTIVE COMMUNICATIONS September 1995 - October 1997
Skills
Software Documentation, Pharmaceutical Industry, Troubleshooting, Visio, Active Directory, Databases, Access, Technical Support, Management, Networking, Printers, Team Leadership, Training
Education
Albion College 1989 — 1992
Bachelor of Arts (B.A.), Political Science and English Double Major
Central Michigan University 1994 — 1996
Provena Health June 2007 - Present
Charter Communications January 2003 - May 2006
Skills
Medical Billing, Customer Service, Collections, Data Entry
Education
Prairie State College 2012 — 2015
Associate's degree, Acounting
Olympia College 2006 — 2007
Certification, Medical Insurance Specialist/Medical Biller
Lowes November 2008 - Present
Charter Communications July 1998 - July 2000
GTE July 1997 - July 1998
Skills
RF troubleshooting, Computer Hardware, Computer Repair, Networking, Sales Management, Forklift Operator, Telecommunications, Troubleshooting, Information Technology, Technical Support, Computer Security, Wireless Networking, Hardware, Software, Operating Systems, Management, Routers, TCP/IP, Computer Maintenance, DHCP, CompTIA A+ Certification, CompTIA Network+...
Education
Fox Institute of Business-West Hartford 2002 — 2003
certification, computer, electronics, applications, and networking technologies
Ansonia High School 1972 — 1976
graduate
Collins Funeral Home April 2015 - Present
Newcomer Funeral Service Group April 2014 - March 2015
Charter Communications March 2014 - April 2014
Pizza Hut July 2009 - January 2014
Kroger March 2008 - March 2009
Skills
Customer Service, Computer Hardware, Windows Server, Customer Satisfaction, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, PowerPoint, Team Leadership, Time Management, Teamwork
Education
Mid-America College of Funeral Service
Bachelor of Science (BS), Funeral Service and Mortuary Science
Ivy Tech Community College-Kokomo 2009 — 2013
Associate of Science (AS), Computer Systems Networking and Telecommunications
Ball State University 2010 — 2011
Music Technology
Charter Communications March 2009 - Present
Rosetta Stone April 2005 - May 2008
Skills
Customer Service, Call Centers, Telecommunications, Management, Outlook, VoIP, Wireless, IP, Team Leadership, Troubleshooting
Education
University of Wisconsin-Fond du Lac 2012 — 2015
Associate of Science (A.S.), Pre-Pharmacy Studies
Charter Communications September 2014 - Present
Cheek Law Offices, LLC June 2013 - May 2014
Executive Computer Solutions March 2010 - May 2013
US Army January 2006 - November 2009
US Army June 2001 - January 2006
Skills
Leadership, Network Security, Virus Removal, Switches, Networking, Computer Repair, Computer Security, Software Installation, Network Administration, Security, DHCP, Laptops, Antivirus, VPN, Computer Hardware, Wireless Networking, Windows XP, A+ Certified, Routers, Windows 7, Network, CompTIA A Certification
Education
Champion High School 1997 — 2001
Kent State University
TechSkills-Columbus
Scottrade December 2014 - Present
Charter Communications June 2004 - December 2014
Skills
Troubleshooting
Education
Vatterott College 2003 — 2005
Associate's degree, Computer Science
Rolla Technical Institute 2002 — 2003
Computer Science
Charter Communications May 2014 - Present
Charter Communications June 2013 - May 2014
Charter Communications April 2006 - May 2013
Skills
VoIP, Telecommunications, Troubleshooting, Telephony, Routers, Ethernet, Fiber Optics, Broadband, LAN-WAN, WAN, Network Engineering, Wireless Networking, Optical Fiber, Cabling, Technical Support
Education
Rasmussen College-Minnesota 2014 — 2015
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Regency Beauty Institute-Waite Park 2000 — 2001
cosmetology license, Cosmetology/Cosmetologist, General
Charter Communications May 2013 - Present
Skills
Telecommunications, VoIP, Telephony, Cabling, Routers, Wireless, Broadband, Ethernet, TCP/IP, Wireless Networking, RF, T1, Troubleshooting
Education
Emmett O'Brien Regional Vocational Technical Sch 1997 — 2002
Plumbing Technology/Plumber
Premier CC, Inc March 2013 - Present
VF Outlet May 2004 - Present
Charter Communications August 2005 - November 2011
Show Me Beaver Janitoral July 2003 - August 2005
Skills
Broadband, Customer Service, VoIP, Call Centers, Telecommunications, Government, Customer Retention, Telephony, Employee Training, Program Management, Problem Solving, Wireless
Education
Northcentral University 2014 — 2015
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Phoenix 2009 — 2012
Bachelor of Applied Science (BASc), Human Resources Management and Services
Metro Business College-Cape Girardeau 1999 — 2001
Associate of Science (AS), Business Administration, Management and Operations
Charter Communications January 2007 - Present
Education
Alma College 1994 — 1998
Bachelor of Science (BS), Exercise and Health Science
Kearsley High School 1990 — 1994
Charter Communications January 2013 - Present
Skills
Troubleshooting, Telecommunications, Cable Television, Cabling, Telephony, High Speed Data, Emergency Medical..., Fiber Optics, Optical Fiber
Education
Windham Technical High School 1996 — 1999
Electronics
Charter Communications May 2012 - Present
Colorado 1992 - 2012
Skills
Microsoft Office, Microsoft Word, Windows, Customer Service, Microsoft Excel, HVAC, AC&DC power, UPS systems, Generators
Education
Delta Montrose Technical College
Mid-Plains Community College
Fresh Start Development Group 2011 - 2013
Dana Stewart Construction August 2005 - May 2008
Charter Communications December 2004 - August 2005
May Company April 2002 - December 2004
FedEx Ground November 2001 - April 2002
Beta Raven September 2000 - October 2001
Archer Management March 2000 - September 2000
FedEx Ground January 1998 - March 2000
Library Ltd. October 1997 - January 1998
Dynamic Metals, LLC July 1996 - October 1997
Skills
Carpentry, Ceramic Tile, Warehousing, Supervision, Call Centers, Customer Service, Customer Retention, Assembler, Electronics Repair, Soldering, Forklift Operator, Shipping, Recieving, Packing, Mailroom Operations, Deliveries, Construction, Custom Remodeling, Vinyl Siding, Rehabbing, Ready Mix Concrete, Labor Management, Labor, Plumbing, Electricity, Painting, Bathrooms, Kitchen, Window installation, Door Installation, Trim Work
Education
Jennings Senior High
Missouri Tech
Electronics Engeneering
Charter Communications 2013 - 2014
Education
Virginia College-Greenville 2014 — 2016