First Federal of Michigan
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First Federal of Michigan Employees
IBM January 2013 - Present
IBM October 2000 - December 2012
IBM June 2004 - December 2005
IBM October 2000 - June 2004
EMC Corp. January 1997 - October 2000
Ford Motor Corp. July 1989 - December 1996
First Federal of Michigan June 1987 - June 1989
Analysts International Corporation March 1986 - April 1987
State Farm January 1982 - June 1985
United States Air Force April 1975 - April 1979
Skills
Disaster Recovery, Mainframe, Cloud Computing, DB2, z/OS
Education
Ferris State University 1979 — 1982
Bachelor's degree, Accounting
Ferris State University 1979 — 1982
Bachelor's degree, Data Processing
Ohio Banner User Group Collaboration (OBUG*C) July 2010 - Present
Cuyahoga Community College October 2008 - Present
OTCTC Executive Board May 2010 - June 2012
Cuyahoga Community College October 2006 - October 2008
Charter One Bank/Citizens Financial June 1996 - June 2006
First Federal of Michigan August 1976 - June 1996
Skills
Project Management, Strategic Planning, System Administration, Leadership, Program Management, ERP, Higher Education, Vendor Management, Information Technology, Process Improvement, Virtual Teams, Oracle, IT Management, IT Strategy, Training, Security, Disaster Recovery, Leadership Development, Enterprise Architecture, Staff Development, Business Analysis, Integration, Procurement, Analysis, Business Intelligence, Management, Change Management, Software Documentation
Education
Central Michigan University
Masters, Administration
Madonna University
Bachelors, Business Administration
GLG - Gerson Lehrman Group January 2011 - Present
Fifth Third Bank April 2004 - January 2011
Michigan National Bank/Standard Federal Bank June 1989 - April 2004
First Federal of Michigan June 1975 - June 1989
Skills
Loans, Cross Selling, Credit, Retail Banking, Banking, Finance, Mortgage Lending, Microsoft Office, Six Sigma, Account Management, Microsoft Word, Management, Financial Services, Customer Service, Leadership Development, Coaching, Process Improvement, Microsoft Excel, Leadership, Small Business Lending, Consumer Lending
Education
Lawrence Technological University
Bachelor's of Business, Marketing, Business Management
Dale Carnegie Institute 1995 — 1995
Graduate
FirstMerit Bank July 1986 - Present
Louks Catering January 1985 - Present
The ARC of Shiawassee County January 2011 - January 2013
Rotary International 1997 - 2011
First Federal of Michigan September 1977 - July 1986
Skills
Customer Service, Budgeting, Sales Management, Event Planning, Customer Relations, Coaching, Operations Management, Financial Planning, Small Business, Budgets, Strategic Financial..., Banking, Strategic Planning, Management, Entrepreneurship, Event Management, Public Speaking, Loans, Training, Leadership, Marketing, Small Business Lending, Fundraising, Finance, Sales
Education
Lansing Community College 1977 — 1979
Owosso High School 1971 — 1974
Talmer Bank and Trust September 2014 - Present
Widlak & Petriches, PC December 2001 - August 2014
Medstar Ambulance 1998 - 2001
First Federal of Michigan 1987 - 1997
Arthur Andersen & Co. May 1984 - August 1987
Skills
Accounting, Financial Reporting, Small Business, Payroll Taxes, S Corporations, US GAAP reporting, QuickBooks, UltraTax, Microsoft Excel, Start-up Consulting, Compilation Of...
Education
University of Michigan - Stephen M. Ross School of Business 1980 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
Orion Township Public Library May 2012 - Present
Orion Township Public Library March 1998 - March 2012
First Federal of Michigan 1985 - 1996
Skills
Public Speaking, Library, IT Management, Windows Server, Active Directory, Digital Preservation, Network Administration, IIS, Microsoft Office, Desktop Support..., Document Retrieval, Arcserve, WordPress, Windows 7, Desktop Deployment, Antivirus, Certified Information..., Information Literacy, Public Libraries, Collection Development, Library Science, Cataloging, Libraries, Management, Networking, Social Media, Hardware, Information Technology
Education
Eastern Michigan University
Bachelor of Science (B.S.), Computer Assisted Technology
Signature Associates October 2014 - Present
Signature Associates May 1992 - Present
First Federal of Michigan July 1978 - May 1992
Skills
Accounts Payable, Payroll, Accounting, Accounts Receivable, Cash Management, Real Estate
Education
Eastern Michigan University 1974 — 1978
Bachelor of Business Administration (BBA), Accounting
Franklin High School 1971 — 1974
HS
Salem-South Lyon District Library January 2005 - Present
Salem-South Lyon District Library January 2005 - Present
Allen Credit and Debt Counseling Agency 2010 - 2011
GreenPath Debt Solutions 2005 - 2010
Charter One Bank October 1995 - March 2001
First Federal of Michigan July 1986 - October 1995
The MacGuffin 1985 - 1987
Skills
Sales, Bankruptcy, Sales Management, Budgets, Coaching, Nonprofits, Community Outreach, Policy, Management, Accounting, Promotions, Budget Process, Public Speaking, Strategic Planning, Banking, Retail Banking, Customer Satisfaction, Morale, Volunteering, Budget Forecasts, Call Centers, Fundraising, Team Building, New Business Development, Social Networking, Customer Service, Public Relations, Leadership Development, Marketing, Program Management, Employee Training, Motivation, Business Travel, Autism Spectrum..., Consumer Bankruptcy, Literary Editing, Communication Skills, Asperger's, Mortgage Lending, Training, Relationship Management, Interviews, Staff Development, Recruiting, Community Development, Hiring, Presentation Development, Forensic Accounting, Non-profit..., Operating Budgets
Education
Eastern Michigan University 1989 — 1991
Bachelor of Science (B.S.), Literature (Management Minor), Cum Laude
Oakland Community College 1986 — 1989
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Schoolcraft College 1984 — 1986
William Tyndale College 1982 — 1984
Pastoral Studies/Counseling
Hope College 1981 — 1982
Plum Education May 2014 - Present
Judson Center January 2011 - April 2014
Judson Center May 1999 - December 2010
Brooks Distributing April 1996 - April 1999
Kelly Professional Services, Detroit MI April 1995 - April 1996
Olan Mills, Inc January 1992 - January 1994
A.T. Wagner Company August 1986 - September 1991
First Federal of Michigan December 1983 - August 1986
Skills
Teaching and Training, Nonprofits, Microsoft Excel, Microsoft Office, Data Analysis, Microsoft Word, Strategic Planning, Outlook, Customer Service
Education
Michigan State University
Bachelor of Arts, Eli Broad College, Business Administration
Capital For Merchants June 2015 - Present
Great Lakes Business Credit August 2012 - June 2015
Global Wave Group July 2011 - December 2014
KeyBank April 2010 - May 2011
PMFCU October 2008 - March 2010
First National Bank of Colorado March 2007 - October 2008
Arvest Bank February 2004 - March 2007
First Federal of Michigan 1997 - February 2004
Comerica Bank 1992 - 1997
Skills
Commercial Lending, Financial Analysis, Credit Risk, Corporate Finance, Treasury Management, Small Business Lending, Risk Management, Portfolio Management, Loans, Commercial Banking, Credit, Credit Analysis, Banking, Cash Management, Consumer Lending, Cash Flow, Mergers, Underwriting, Asset Management, Business Planning, Mortgage, Strategic Planning, Compliance, Budgeting, Equities, Capital Markets, Real Estate, Business Strategy, Private Banking, Team Building, Mortgage Lending, Due Diligence, Financial Management, Risk, Customer Relations, Negotiation, Valuation, Process Improvement, Sales Management, Mentoring, Forecasting, Executive Management, New Business Development, Customer Service, Mergers & Acquisitions, Managerial Finance, Strategy, Budgets, Leadership, Finance
Education
University of Michigan 1984 — 1988
Bachelor of Business Administration, Economics (BBA)
University of Detroit Mercy
Masters of Business Administration; MBA, Finance
JPMorgan Chase November 2012 - December 2013
JPMorgan Chase March 2010 - November 2012
Shore Mortgage March 2008 - January 2010
EVEREST FINANCIAL January 2007 - January 2008
ACCREDITED HOME LOANS/AAMES HOME January 2005 - January 2007
WASHINGTON MUTUAL BANK January 2002 - January 2004
FIRST FEDERAL OF MICHIGAN January 1998 - January 2002
Skills
Mortgage loan..., Mortgage document..., Credit analysis, Managing teams, Communication skills, Attention to detail, Microsoft Office, Complex problem solving, Ability to take..., Goal-oriented..., Outstanding..., Team Management, Credit Analysis, Finance
Education
Michigan State University
Bachelor of Arts, Family and Consumer Resources
Shrine
Federal Reserve Bank of Chicago May 1993 - Present
Cencorp 1988 - 1991
First Federal of Michigan 1980 - 1988
Detroit Bank & Trust January 1977 - January 1980
Skills
Managing complex..., Fair Lending, Liquidity Risk, Credit Risk, Market Risk, Operational Risk, AML, Risk Management, Financial Institutions, Operational Risk..., Banking, Compliance, Financial Analysis, Internal Audit, Credit, Risk Assessment, IT Audit, Governance, IT Operations, Fairs, Financial Risk, Community Reinvestment..., Portfolio Management, Enterprise Risk..., Financial Regulation, Finance, Bank Secrecy Act, Interest Rate Risk..., USA PATRIOT Act, ALM, Analysis, Management, Commercial Banking, OFAC, Credit Analysis, Stress Testing, Commercial Lending, Capital Adequacy, Counterparty Risk, KYC, Fraud, Banking Law, Dodd-Frank, Loans, Risk Analysis, Consumer Lending, Retail Banking, SAS70, Mortgage Lending, Corporate Governance
Education
Central Michigan University 1972 — 1976
Bachelor of Science, Economics with a Math minor
Hotep Christian Services Inc. September 2011 - Present
Hill & Associates LLC June 2011 - Present
Texas Southern University August 2005 - May 2011
Morehouse College October 1998 - August 2005
Family Independence Agency October 1995 - October 1998
First Federal Of Michigan March 1985 - April 1988
Skills
Program Development, Grant Writing, Psychological Assessment, Problem Solving, Professional Counseling, Crisis Intervention, Career Counseling, Grief Counseling, Family Therapy, Adolescent Therapy, Conflict Resolution, Psychotherapy, Group Therapy, Mental Health Counseling, Counseling Psychology, CBT, Social Services, Therapists, Case Managment, Student Counseling, Curriculum Development, Mental Health, Treatment, Motivational..., Adolescents, Student Development, Pastoral Care, Research, Tutoring
Education
Clark Atlanta University 1999 — 2002
Ph.D., Counseling and Psychological Services
Clark Atlanta University 1992 — 1994
Master of Arts, Community Mental Health
Morehouse School of Religion (ITC) 1988 — 1991
Master of Divinity, Sociology of Religion
University of Michigan-Dearborn 1981 — 1983
Bachelor of Arts (B.A.), Psychology
University of Michigan 1978 — 1981
Bachelor's of Arts, Psychology
Education 4 Life Foundation 2009 - Present
Hill and Associates November 2008 - Present
Healing Ourselves Through Excellence and Preparation 2006 - Present
Texas Southern University August 2005 - Present
Texas Southern University August 2005 - Present
Morehouse College October 1998 - August 2005
State of Michigan October 1995 - October 1998
First Federal Of Michigan March 1985 - April 1988
Education
Clark Atlanta University 1998 — 2002
Ph.D., Counseling Psychology
Morehouse College 1988 — 1991
Master of.Divinity., Sociology of Religion
University of Michigan 1978 — 1983
B.A., Psychology
Ally Financial Inc. March 2014 - Present
Ally Financial Inc. June 2009 - March 2014
Chrysler 1997 - May 2009
Alexsis 1995 - 1997
Delta Dental Plan of Michigan October 1990 - June 1995
First Federal of Michigan April 1985 - October 1990
First Federal of Michigan September 1983 - April 1985
Skills
SDLC, Information Technology, Software Documentation, Enterprise Architecture, Requirements Gathering, Cross-functional Team..., SharePoint, Testing, Standards Compliance, Quality Assurance, Project Management
Education
University of Detroit Mercy 1986 — 1989
Masters, Business Administration
Albion College 1979 — 1983
Southeastern Michigan Region of the Scholastic Art & Writing Awards March 2010 - Present
College for Creative Studies December 1998 - Present
Sylvan Learning & Technology Center March 1996 - November 1998
First Federal of Michigan July 1981 - March 1996
Skills
Fundraising, Non-profits, Higher Education, Teaching, Arts Administration, Volunteer Management, Research, Public Speaking, Event Planning, Visual Arts, Community Outreach, Social Media, Microsoft Office, Editing, Nonprofits, Management, Leadership Development, Leadership, Recruiting, Curriculum Development, Student Affairs, Program Development, Student Development, Staff Development, Curriculum Design, Social Networking, Career Counseling, PowerPoint, Event Management, Organizational...
Education
Siena Heights University 2006 — 2011
BAS, Occupational Studies
Macomb Community College 2001 — 2006
Associate of Arts, Multi/Interdisciplinary Studies
Michigan Schools and Government Credit Union January 2013 - Present
TD Auto Finance July 2011 - January 2013
Independence Mortgage Company, a Division of First Independence Bank November 2010 - July 2011
Flagstar Bank September 2010 - October 2010
Contractor for FDIC October 2009 - June 2010
Warren Bank November 1999 - October 2009
Sterling Bank and Trust December 1998 - August 1999
First Street Mortgage Company June 1998 - November 1998
First Federal of Michigan October 1997 - June 1998
Huntington Banks of Michigan 1992 - 1997
Skills
Loans, Credit, Mortgage Lending, FHA, Credit Analysis, Credit Risk, Banking, Mortgage Banking, Loan Origination, Refinance, Residential Mortgages, Mortgage Underwriting, Financial Risk, Construction Loans, Mortgage Servicing, Finance, Customer Service, Financial Analysis, Commercial Mortgages, Portfolio Management, Loss Mitigation, Commercial Lending, VA loans, Consumer Lending, Funding, Underwriting, Commercial Banking, Retail Banking, Lines Of Credit, Financial Services, Asset Management, Small Business Lending, USDA, Cross Selling, Cash Management, Real Estate Financing, Credit Unions, Asset Based Lending, FHA financing, Credit Cards, Financial Structuring, Reverse Mortgages
Education
Walsh College of Accountancy and Business Administration 2008 — 2011
BBA, Finance Major
Macomb Community College 2005 — 2008
Associates, General Business
Macomb Community College 1988 — 1991
Associates, General Studies
Rochester Adams 1984 — 1987
High School, General studies
GM May 2014 - Present
TEKsystems April 2012 - April 2014
Ally December 2009 - January 2012
EDS August 2008 - 2009
EDS January 2008 - July 2008
EDS January 2007 - December 2007
EDS 2002 - 2007
EDS July 1985 - December 2006
EDS July 1985 - 2002
First Federal of Michigan 1984 - 1985
Skills
ITIL, Requirements Gathering, Project Management, Software Development, MS Project, Mainframe, Disaster Recovery, Team Building, Business Process, Visio, Management, PMP, Quality Assurance, PMO, SDLC, Analysis, CMMI, Cross-functional Team..., Governance, IT Management, Leadership, Testing
Education
Oakland University 1979 — 1984
B.S., Management Information Systems
Douglas J Aveda Institutes & Salons January 2015 - Present
Dickinson Wright PLLC 2010 - 2014
Valassis 2008 - 2009
Valassis 2006 - 2008
Valassis 2005 - 2006
Valassis 2003 - 2005
VRMS · 2002 - 2003
Valassis 1997 - 2002
M. Jacob and Sons 1995 - 1997
First Federal of Michigan 1993 - 1995
Skills
Competitive Analysis, CRM, Marketing Strategy, Strategic Partnerships, Advertising, Marketing, Product Management, Direct Marketing, Digital Marketing, Analytics, Public Relations, Social Media, Operations Management, Staff Development, Branding, Pricing Strategy, Budgeting
Education
Eastern Michigan University
Bachelor of Science, Marketing and Mathematics
Eastern Michigan University
Graduate Certificate, Marketing
General Motors January 2002 - Present
First Federal of Michigan 1985 - 1995
Education
University of Michigan 1987 — 1991
MBA, Finance and accounting
University of Michigan 1981 — 1985
BA, Economics
Nationstar Mortgage April 2011 - Present
American Home Mortgage Servicing September 2009 - November 2011
Burton Group August 2008 - April 2009
EDS December 2001 - September 2008
Electronic Data Systems August 1999 - December 2001
EDS May 1997 - August 1999
Price Waterhouse November 1994 - May 1997
GMAC February 1992 - November 1994
First Federal of Michigan January 1990 - February 1992
First Federal of Michigan September 1989 - January 1990
Skills
Manufacturing, Insurance, Energy, Security, Information Security, Vendor Management, CISSP, Computer Security, Process Improvement, Retail, Program Management, Enterprise Architecture, Security Architecture..., Information Security..., Business Continuity, Integration, Strategy, Risk Assessment, Network Security, PCI DSS, Enterprise Software, IT Audit, Governance, Disaster Recovery, Vulnerability Assessment, ISO 27001, ITIL, Data Center, Firewalls, IT Strategy, IT Management, Penetration Testing, CISA, Business Intelligence, Data Security, Security Awareness, Security Management, Vulnerability Management
Education
Sam Houston State University 1984 — 1988
BS, Industrial Technology
FirstMerit Bank June 2013 - Present
Cuyahoga Community College November 2010 - June 2013
Cuyahoga Community College November 2008 - November 2010
Charter One Bank December 1995 - September 2005
First Federal oF Michigan January 1975 - December 1996
First Federal of Michigan 1976 - 1996
First Federal of Michigan 1976 - 1996
Frist Federal of Michigan 1976 - 1996
Skills
Vendor Management, Curriculum Development, Program Management, Process Improvement, Project Management, Strategic Planning, Research, Business Analysis, Integration, Team Leadership, Visio, System Administration, Disaster Recovery, Leadership, Team Building, Data Analysis, Security, Change Management, Troubleshooting, Analysis, Training, Software Documentation, Risk Management, Recruiting, Project Planning, Access, Microsoft Office, Business Process..., Organizational..., Policy, IT Management, ITIL, Budgets, Staff Development, Higher Education, Information Technology, Coaching, Management, Employee Relations, Networking, Customer Service, Leadership Development, Nonprofits, SharePoint, Strategy, Human Resources, Performance Management, Operations Management, Employee Benefits, Public Speaking
Education
Walsh College 1990 — 1996
Masters, Finance
Eastern Michigan University 1970 — 1974
Business/Commerce, General
Eastern Michigan University 1970 — 1974
Grosse Pointe North High School 1970 — 1970
Keller Williams Realty Lakeside October 2011 - Present
Advantage Realty Inc. July 2007 - October 2011
First Federal of Michigan January 1991 - July 1995
Skills
Short Sales, Foreclosures, Negotiation, REO, Condos, Sellers, Residential Homes, Referrals, Relocation, Property Management, Real Estate
Education
Macomb Community College 1993 — 1995
Marketing & Advertising
RBS Citizens - Charter One Bank September 2012 - Present
RBS Citizens - Charter One Bank March 2009 - September 2012
RBS Citizens - Charter One Bank September 2005 - March 2009
Charter One Bank 1995 - 2005
First Federal of Michigan 1991 - 1995
1001 Services, Inc. (subsidiary of First Federal) 1987 - 1995
First Federal of Michigan 1985 - 1987
Education
University of Michigan 1979 — 1993
Bachelor of Science (BS), Architecture
University of Michigan 1983 — 1985
Master of Business Administration (MBA), Finance
OnStar June 2006 - Present
RL Polk 2004 - 2005
American Honda Corp. 2001 - 2003
Blue Shield of California 1989 - 1993
PruCare of San Diego 1986 - 1989
First Federal of Michigan 1984 - 1985
Skills
Strategic Planning, Project Management, Sales Management, Strategic Sales, Technical Support, Delivering Technical..., Six Sigma, Employee Benefits Design, Healthcare Industry, Automotive, Process Improvement, Market Research
Education
University of Michigan 1979 — 1983
BA, Economics
Cass Technical High School 1976 — 1979
Diploma, Science and Arts
Develop Michigan, Inc. August 2013 - Present
Levinson Levin Properties May 2001 - Present
Bernard Financial Group December 2006 - July 2010
Quarton Group 2000 - 2010
Pomeroy Investment Group 2000 - 2004
Acquest Realty Advisors 1989 - 1996
First Federal of Michigan 1977 - 1989
Skills
Property Management, Asset Management, Budgeting, Quickbooks, Property Accounting, Quicken, Real Estate, Investments, Underwriting, Loans, Real Estate Investment, Investment Properties, Due Diligence, Real Estate Development, Dispositions, Valuation, Negotiation, Financial Analysis, Portfolio Management
Education
University of Michigan - Stephen M. Ross School of Business 1975 — 1977
MBA, Real Estate/Finance
University of Michigan 1971 — 1975
BGS, General Studies
Brother Rice
self employed May 2005 - July 2013
REAS April 1996 - April 2005
First Federal of MIchigan May 1990 - June 1994
Skills
Eminent Domain, Townhomes, Commercial Real Estate, Real Estate Transactions, Strategic Planning, Due Diligence, Foreclosures, Customer Service
Education
Wayne State University 1987 — 1990
Bachelor's degree, Public Affairs
Macomb Community College 1985 — 1987
Associate's degree
University of South Florida 1984 — 1985
Genuine Toy Company, LLC June 2008 - Present
Merrill Lynch October 1992 - December 2008
First Federal of Michigan July 1987 - September 1992
Skills
Small Business, Strategic Planning, New Business Development, Marketing Strategy, Marketing, Sales, Budgets, Sales Management, Customer Service, Team Building, Negotiation, Retail, Strategic Financial..., Investments, Public Relations
Education
Schoolcraft College 2014 — 2016
Associate’s Degree, Accounting
Wayne State University 1988 — 1992
Master of Business Administration (MBA), Finance, General
University of Michigan 1983 — 1987
Bachelor of Arts (B.A.), Economics
AM General March 2009 - July 2014
Yazaki North America November 2006 - February 2009
Yazaki North America September 2003 - November 2006
Yazaki North America April 1999 - September 2003
Flint Ink March 1997 - February 1999
First Federal of Michigan October 1988 - February 1997
Skills
PPAP, Program Management, Microsoft Office, PowerPoint, Excel, Automotive, Customer Service, Microsoft Excel, Manufacturing, Procurement, Continuous Improvement, Process Improvement, Engineering, FMEA, MS Project, Software Documentation, Management, Cross-functional Team..., Six Sigma, Quality Assurance, Lean Manufacturing, Components, Root Cause Analysis, Supply Chain Management, APQP, SAP, DFMEA, Purchasing, Value Stream Mapping, Supplier Quality, Kaizen, Automotive Engineering, TS16949, SPC, GD&T, Vehicles, Manufacturing..., 5S
Education
Detroit College of Business (now Davenport University)
Business Administration
Henry Ford Community College
Associates Degree, Commerce
Flagstar Bank December 2011 - August 2012
Charter One Bank June 2004 - March 2011
Charter One Bank March 2001 - June 2004
First Federal of Michigan September 1983 - January 2000
Skills
Sales, Loans, Banking, Mortgage Lending, Sales Management
Education
Oakland University 1970 — 1974
BA, Political Science
Citizens Bank January 2001 - Present
Charter One Bank November 1991 - January 2001
First Federal of Michigan 1991 - 1995
Skills
Small Business Lending, Commercial Banking, Consumer Lending, Loans, Banking, Credit, Retail Banking, Mortgage Lending, Credit Analysis, Lines Of Credit, Cross Selling, Portfolio Management, Underwriting, Loan Origination, Branch Management, Construction Loans, Mortgage Banking, Deposits
Education
Eastern Michigan University 1988 — 1991
Finance, Finance Real Estate
Michigan Technological University 1986 — 1988
HS
Habitat for Humanity of Kent County January 2001 - Present
God's Kitchen February 1995 - January 2001
God's Kitchen May 1994 - February 1995
First Federal of Michigan January 1990 - August 1990
Community Care System January 1986 - February 1988
WIN Program January 1983 - August 1985
Skills
Word Processing, Administration, Billing
Education
Grand Rapids Community College 2000 — 2000
Degree not Completed, Business Management
Detroit Business Institute-Downriver 1990 — 1990
Certificate, Word Processing Specialist
chicago urban league training center
First Federal of Michigan 1973 - 1995
Education
Macomb Community College
St. Mary's Commercial
Bennigans March 2001 - Present
First Federal of Michigan September 2000 - March 2001
Howe Marketing August 1999 - April 2000
Skills
Operating Systems, A+, Network Security, Information Architecture, Highly detail oriented, Customer Service, Training, Inventory, MS-DOS, Microsoft Word, Windows Vista, PowerPoint
Education
Northwood University 2008 — 2011
Bachelor's degree, Management Information Systems, General
Lansing Community College 2004 — 2008
Associate's degree, General Studies
Health Alliance Plan October 2000 - Present
EDS February 1992 - December 1999
First Federal of Michigan July 1986 - December 1991
Education
Michigan State University 1983 — 1985
Bachelor of Arts, Accounting
University of Michigan 1980 — 1983
none, General Studies