American Home Mortgage Servicing
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American Home Mortgage Servicing Employees
US Bank November 2013 - Present
OC Mortgage Specialist Group September 2013 - Present
J.P. Morgan April 2009 - November 2013
American Home Mortgage Servicing March 1999 - April 2009
Bank of America November 1992 - March 1999
Skills
Mortgage Specialist, ARM Specialist, Auditing, Research Analysis, Data Validation, Funding, Problem Solving, Compliance, Customer Service, Policies & Procedures, Processing, Preparing Documents, Wire Reconciliation, Fidelity/LPS, OCIE, Monarch, Tracker, Image One, RealEC, CFM, Fastreive, Record Analysis, Portfolio Management, Policy, Research, Banking, Finance, Loan Modifications, Loan Servicing, Loans, Mortgage Banking
Education
Cerritos College
Business Administration
Black Knight Financial Services November 2012 - Present
Lender Processing Services, Inc. (LPS) June 2010 - November 2012
American Home Mortgage Servicing January 2004 - June 2010
Skills
Business Analysis, Business Requirements, Requirements Gathering, Visio, Requirements Analysis, User Acceptance Testing, Banking, Process Improvement, Vendor Management, Risk Management, SharePoint, Agile Methodologies, Mortgage Lending, Financial Services, Financial Analysis, Software Documentation, Business Process...
Education
Florida State College at Jacksonville 1998 — 2001
Completed 2 years, Computer Science
Terry Parker High School 1994 — 1998
OneWest Bank November 2013 - August 2014
OneWest Bank January 2013 - June 2013
Promontory Financial Group, LLC October 2011 - January 2013
American Home Mortgage Servicing March 2009 - October 2011
Citi November 2004 - February 2009
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Banking, PowerPoint, Windows, Outlook, Research, English, Training, Software Documentation, Loss Mitigation, Supervisory Skills, Strategic Planning, Customer Service..., Mortgage Underwriting, Team Leadership, Risk Management, Mortgage Banking, Residential Mortgages, Mortgage Servicing
Education
Chaffey College 2004 — 2005
AINS, Inc. March 2013 - Present
ASK Staffing, Inc June 2012 - December 2012
iPlace USA September 2010 - February 2012
American Home Mortgage Servicing August 2008 - August 2010
Skills
Technical Recruiting, Benefits Negotiation, Contract Recruitment, Temporary Placement, Sourcing, Applicant Tracking..., Resume Writing, Screening Resumes, Internet Recruiting, Temporary Staffing, Search, Recruiting, Screening, IT Recruitment, Talent Acquisition, Interviews
Education
Ulyanovsk State University 2012 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services
Marketing Consulting January 2013 - Present
Sunovia Energy Technologies May 2006 - August 2012
Properties Mortgage 2006 - 2006
American Home Mortgage Servicing 2005 - 2006
Washington Mutual 2002 - 2005
Skills
Product Development, Product Marketing, Sales Management, New Business Development, Social Media Marketing, Marketing Communications, Marketing Strategy, Marketing, Project Management, Office Administration, Benefits Administration, Administrative..., Administrative Functions, Executive Administrative, Corporate Branding, Branding & Identity, Strategy, Start-ups, Cross-functional Team..., Electronics
Education
Belmont University 1995 — 1999
Bachelor of Business Administration (BBA), Management
WI Realty I - dba Western International May 2012 - February 2014
CHASE Professionals Dallas, Texas February 2012 - April 2012
Staffmark August 2011 - January 2012
American Home Mortgage Servicing 2011 - 2012
TaxEase, LP March 2005 - July 2011
Tax Ease 2005 - July 2011
Law Offices of Brian S. Riepen January 2004 - January 2005
ABIO Financial Group, Inc January 2002 - January 2003
Abio Financial 2002 - 2003
Tom Thumb/Randalls/Safeway January 1995 - January 2002
Skills
Budgets, Microsoft Excel, Management, Training, Sales, Customer Service, Real Estate, Program Management, Time Management, New Business Development, Insurance, Interviews, Loans, Outlook, Litigation, Microsoft Office, Due Diligence, Strategic Planning
Education
Dallas County Community College 2004 — 2004
Paralegal
Richland College 1986 — 1989
Business
Ruidoso High School 1980 — 1984
4 yrs, Academics - Honors Program
Cerner Corporation September 2011 - Present
American Home Mortgage Servicing March 2010 - September 2011
Dell Services (formerly Perot Systems) January 2004 - March 2010
Dell Services (formerly Perot Systems) January 1997 - December 2003
Dell Services (formerly Perot Systems) June 1995 - December 1996
Getty Images (formerly The Image Bank) January 1994 - June 1995
Getty Images (formerly The Image Bank) August 1993 - December 1993
Professional Classical Ballet Dancer January 1985 - May 1991
Slava Goulenko Ballet School January 1984 - December 1986
Skills
Process Improvement, Program Management, Employee Wellness, Vendor Management, Project Management, Business Analysis, Visio, Account Management, Change Management, Training, Leadership, Strategy, Management, Human Resources, Healthcare, Wellness, Marketing
Education
Plaza College
Office Technologies, 4.0
Wells Fargo October 2013 - Present
Independent Consultant April 2013 - Present
Homeward Residential, Inc. February 2012 - April 2013
American Home Mortgage Servicing October 2009 - February 2012
American Home Mortgage Servicing October 2007 - October 2009
Option One Mortgage February 2004 - October 2007
Skills
User Acceptance Testing, Quality Center, Quality Assurance, Test Planning, SDLC, System Testing, Software Quality..., Test Cases, QTP, Test Management, Manual Testing, Mortgage Servicing, Loss Mitigation, Business Requirements, JIRA, Oracle SQL Developer, Microsoft SQL Server, SharePoint, SharePoint Designer, Project Planning, Business Process Design, Data Mining, Software Documentation, Strategy, Visio, Business Process, Business Process Mapping, Risk Management, Vendor Management, Customer Service
Education
Jones College-Jacksonville 2001 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix
University of Phoenix
VNDS Los Angeles January 2012 - Present
American Home Mortgage Servicing December 2003 - January 2012
American Honda Motor Company, Inc. December 2001 - December 2003
Skills
Social Media Marketing, Analysis, Event Management, Advertising, Social Media, Event Planning, Management, Photoshop, Loans, Entertainment, Film, Music, Photography, Business Formation, New Business Development, 501c3, LLC, Fictitious Business Name, Nonprofits, Dunn & Bradstreet, Quality Assurance, Banking, Mortgage Lending, Customer Service, Training, Credit, Call Centers, Mortgage Banking
Education
California State University-Long Beach 1994 — 1999
Bachelor of Arts (BA), Communication and Media Studies
Techdemocracy LLC November 2010 - Present
Facebook March 2011 - June 2011
PPD 2011 - 2011
American Home Mortgage Servicing 2010 - 2011
CPSG Partners 2009 - 2010
Skills
Oracle Identity Manager, Oracle Internet..., Oracle Virtual Directory, Active Directory, Java, Weblogic, Red Hat Linux, Unix, SDLC, Oracle, SOA, SQL, Enterprise Architecture, Consulting, Java Enterprise Edition, Integration, Data Migration, Identity Management, IAM, IDM, WebLogic, Oracle Fusion Middleware, LDAP, Oracle Access Manager, Siteminder, OID, SSO
Education
Jawaharlal Nehru Technological University
BTech, Electronics and Communications
USAA March 2015 - Present
Cintas July 2014 - March 2015
Newbold Advisors 2014 - 2014
Newbold Advisors October 2011 - January 2013
American Home Mortgage Servicing January 2009 - December 2011
Skills
Loss Mitigation, Default, Underwriting, Bankruptcy, Mortgage Lending, Mortgage Servicing, Cosmetology, Foreclosures, Banking, Loan Modifications, Risk Management, Mortgage Banking, Credit, Credit Analysis, Customer Service, Portfolio Management, Short Sales, Accounts Payable &...
Education
Mountain View College 2009 — 2010
Business, Management, Marketing, and Related Support Services
PAUL MITCHELL THE SCHOOL-DALLAS
EverBank June 2012 - April 2014
American Home Mortgage Servicing October 2003 - June 2012
Skills
Customer Experience, Organizational..., Mortgage Lending, Mortgage Banking, Mortgage Underwriting, Mortgage Servicing, Data Analysis, Financial Analysis, Identity Guidelines, Procedure Development, Leadership, VA loans
Education
Florida State College at Jacksonville 2013 — 2014
Associate of Science (A.S.)
Trend Micro September 2013 - Present
Association of Corporate Counsel 2014 - Present
Association of Corporate Counsel - DFW October 2010 - Present
The General Counsel Forum July 2013 - Present
INX LLC - Public Company (Acquired by Presidio, Inc. Dec. 2011) 2011 - March 2014
Enfora June 2010 - December 2010
American Home Mortgage Servicing June 2009 - June 2010
Enfora August 2008 - June 2009
McAfee February 2005 - August 2008
Robert W. Taylor, Attorney at Law August 2002 - January 2005
Skills
Compliance, SEC reporting, Mergers, Contract, Contract Management, Government Contracts, Technology Contracts, technology, Technology Transfer, Intellectual Property, Ethics, Export Controls, Employment Law, Securities, Regulatory Affairs, Litigation Management, SEC filings, Mergers & Acquisitions, Corporate Law, Vendor Management, Government Procurement, Management, Leadership, Outsourcing, Program Management, Negotiation, Software Licensing, Strategy, Corporate Governance, Legal Advice, Policy, Competition Law, Trade Secrets, Due Diligence, Legal Compliance, Joint Ventures, Contract Negotiation, Legal Issues, Start-ups, Executive Management, Legal Writing, Trials, Appeals, Mediation, Finance, Commercial Litigation, Venture Capital, Arbitration, Acquisitions, Cloud Computing
Education
Duke University 1984 — 1988
A.B., Economics, Political Science
Southern Methodist University Dedman School of Law 1988 — 1991
J.D., Law
Southern Methodist University - Cox School of Business 2007 — 2007
Texas General Counsel Forum, Institute for Leadership in the Law
Rushmore Loan Management Services LLC October 2013 - Present
JPMorgan Chase March 2009 - October 2013
American Home Mortgage Servicing March 2008 - March 2009
American Home Mortgage Servicing May 2007 - March 2008
Option One Mortgage October 2004 - May 2007
Option One Mortgage October 2003 - October 2004
Skills
Modifications, Mortgage Banking, Mortgage Lending, Loans, Loan Modifications, Loss Mitigation, FHA, Loan Origination, Credit, HAMP, Underwriting, Residential Mortgages, Mortgage Servicing, LPS, Banking, Foreclosures, Call Center, Loan Servicing, Real Estate, Mortgage Underwriting, Default, Project Management, Employee Training, Training, FDCPA, Portfolio Management, Asset Management
Education
Empire Academy 2007 — 2008
Makeup, Cosmetology
Irvine Valley College
Citi July 2013 - Present
Homeward Residential, Inc. October 2009 - June 2013
American Home Mortgage Servicing February 2007 - November 2009
Option One Mortgage February 2007 - June 2008
Washington Mutual October 2005 - February 2007
Hewlett-Packard July 2004 - October 2005
Skills
Weblogic, SOA, Middleware, SDLC, Oracle, Enterprise Architecture, Oracle SOA Suite, ITIL, Middleware Architecture, Infrastructure..., Management, Process Improvement, Application Performance..., Enterprise Scheduling, Disaster Recovery and..., Strategic Roadmap..., Infrastructure Capacity..., ITSM, Technology Integration, Data Center Conversions..., Enterprise IT Strategy, Configuration Management, Integration Architecture, TOGAF, COBIT, Coaching and Mentoring, IT Service Management, Technical Architecture, Integration, Business Intelligence, Solution Architecture, IT Strategy, Data Warehousing, Disaster Recovery, Websphere, Java Enterprise Edition, Requirements Analysis, EAI, WebLogic
Education
St. Cloud State University 2002 — 2004
Master of Science (MS), Computer Science
Osmania University 1998 — 2001
Masters, Masters in Computer Applications ( M.C.A)
Osmania University 1995 — 1998
Bachelor of Commerce (B.Com.), Accounting
BBVA Compass April 2013 - Present
Homeward Residential, Inc. 2009 - March 2013
American Home Mortgage Servicing 2007 - 2009
Colbyco Realty Inc. May 2004 - September 2007
First Choice Home Equity October 2001 - October 2005
AAA Mortgage Funiing and Assignments 2000 - 2000
Skills
Mortgage Servicing, Loans, Mortgage Lending, Mortgage Banking, Banking, Loan Servicing, Loss Mitigation, Credit, Loan Origination, Default, Risk Management, Residential Mortgages, Credit Analysis, Credit Risk, Real Estate, REO, Asset Managment, Property, Escrow, Negotiation, Call Centers, Loan Modifications, Foreclosures, Mortgage Underwriting, VA loans, Short Sales, Leadership, FHA, Portfolio Management, Finance, Underwriting, Relationship Management, Asset Management, Vendor Management, Customer Service, FHA financing, First Time Home Buyers, HUD, Commercial Real Estate, Consumer Lending, Real Estate Transactions, Refinance
Education
Florida A&M University 1996 — 2001
Journalism / Public Relations
Florida Community College at Jacksonville
Life, Health and Variable Annuities, FL Insurance Licensing
Florida Mortgage Broker School
Florida Mortgage Broker License, Mortgage Financing
Florida Real Estate Institute
Florida Real Estate Sales Associate License, Real Estate
Royal Shell Real Estate May 2013 - Present
Royal Shell Real Estate, Inc. 2013 - 2013
Home Savings of America January 2010 - March 2012
Mortgage Master January 2009 - January 2010
GMC Mortgage July 2007 - November 2008
American Home Mortgage Servicing January 2000 - June 2007
Skills
Banking, Loans, Credit, Retail Banking, Mortgage Lending, Sales Management, Sales Process, FHA, Refinance, Real Estate, Sales, Finance, Loan Origination, First Time Home Buyers, New Business Development, Mortgage Banking, Condos, VA loans, Real Estate Transactions, Referrals, Residential Mortgages, Investment Properties, FHA financing, Leadership, Consumer Lending
Education
Hudson County Community College 1974 — 1977
Associate's degree, Business Administration and Management, General
JPMorgan Chase October 2012 - Present
JPMorgan Chase October 2010 - October 2012
American Home Mortgage Servicing 2010 - 2010
Stone Bridge Capital May 2009 - July 2009
Skills
Financial Analysis, Finance, Corporate Finance, Valuation, Analysis, Portfolio Management, Accounting, Sales, Investment Banking, Project Management, Management, SQL, Financial Reporting, Economics, Operations Management, Treasury, Financial Modeling, Business Analysis, Data Analysis, Analytics
Education
Southern Methodist University - Cox School of Business 2007 — 2009
Bachelor of Business Administration, Finance
Dallas County Community College
Carrington Mortgage Services March 2013 - Present
Randstad May 2012 - Present
First American Title November 2011 - May 2012
Lender Processing Services, Inc. (LPS) November 2009 - January 2011
American Home Mortgage Servicing December 2007 - November 2009
Scantron February 2007 - January 2008
NRPI July 2006 - January 2007
JPMorgan Chase 1999 - 2007
PT Sisindosat Lintasbuana (Indonesian Satellite (INDOSAT) affiliation) 1994 - 1998
PT HM Sampoerna Tbk 1989 - 1992
Skills
Microsoft Office, MAS 500, AS 400, File Management, Editing, GL, Microsoft Mail, Financial Analysis, Analysis, MAS500, Outlook, Mortgage Lending, Invoicing, Finance, QuickBooks, Software Documentation
Education
Devry University-Keller Graduate School of Management 2009 — 2010
MBA, Keller; Finance and Accounting
DeVry University 2007 — 2008
BS, Technical; Management & Accounting
UPMC February 2014 - Present
Honeywell July 2013 - April 2014
Sutter Health July 2012 - July 2013
Baylor Health Care System August 2011 - June 2012
American Home Mortgage Servicing November 2010 - February 2012
Hitachi Consulting August 2009 - August 2011
Abbott Laboratories March 2010 - November 2010
Freddie Mac August 2009 - March 2010
PCAOB October 2007 - August 2009
Sirius XM Radio Inc. June 2007 - September 2007
Skills
Data Warehousing, Database Development, ETL, Informatica, SQL Server 2005/2000, Cognos, Business Objects, Oracle, Unix Shell Scripting, Tivoli, Autosys, Erwin, Crystal Reports, Business Intelligence, Data Integration, SDLC, Master Data Management, Visio, Integration, Testing, Data Architecture, Agile Methodologies, Data Modeling, Shell Scripting, Data Warehouse..., Data Analysis, DB2, Unix, Performance Tuning, Solution Architecture, SQL, Agile Project Management, Toad, SSIS, Teradata, SQL Tuning, Databases, Microsoft SQL Server
Education
Jawaharlal Nehru Technological University
Bachelor of Technology, JNTU
NBPH
University of Tulsa
Master of Science, Computer
Bigmama Ollie's Teacakes March 2014 - Present
Premier Athletics Group - Premier Fitness March 2014 - Present
Homeward Residential, Inc. October 2011 - August 2013
American Home Mortgage Servicing November 2005 - October 2011
American Home Mortgage November 2005 - April 2009
Centex Home Equity March 2003 - November 2005
Drive Financial Services March 2001 - October 2002
Skills
Employee Wellness..., Instructor-led Training, Program Management, Program Development, Event Planning, Project Management, Leadership Development, Onboarding, Loss Mitigation, Training, Talent Acquisition, Coaching, Performance Consulting, Employee Relations, Employee Engagement, Professional..., Mortgage Servicing, Mortgage Lending, HRIS, Process Improvement, Loan Servicing, Human Resources, Management, Leadership, Call Centers, Team Building, Customer Service, Change Management, Instructional Design, Microsoft Office, Performance Management, Vendor Management, CRM, Employee Training, Project Planning, Talent Management
Education
Grambling State University 1994 — 1998
Mass Communication
Opus Bank June 2011 - Present
Kondaur Capital Corporation July 2009 - April 2011
American Home Mortgage Servicing August 2007 - April 2009
Option One Mortgage September 2001 - August 2007
Skills
Bilingual-Spanish, Loans, Microsoft Excel, Microsoft Word, Loan Servicing, Mortgage Servicing, Spanish-speaking, Customer Service, Microsoft Office, Banking, Loss Mitigation, Loan Modifications, Mortgage Banking, Mortgage Lending, Credit, Credit Analysis, FHA
Education
Irvine Valley College 2000 — 2002
A+, Networking
Irvine Valley College 1997 — 1999
Fitness Specialist
Ocwen Financial Solutions October 2012 - Present
Homeward Residential, Inc. 2010 - 2012
American Home Mortgage Servicing 2006 - 2010
Citi 2000 - 2006
Skills
Leadership, Call Centers, Management, Risk Management, Banking, Mortgage Banking, Microsoft Office, Microsoft Excel, Sales, Credit, Financial Services, Mortgage Lending, Business Analysis, Process Improvement, Loans, Vendor Management, Portfolio Management, Strategic Planning, Microsoft Word, Research, PowerPoint, Training, Photoshop, Legal Compliance
Education
Ferris State University
Pacific Union Financial, LLC May 2014 - Present
Nationstar Mortgage March 2013 - May 2014
Homeward Residential, Inc. June 2011 - March 2013
American Home Mortgage Servicing November 2010 - June 2011
American Home Mortgage Servicing January 2010 - November 2010
USA Mobility Wireless, Inc August 2006 - June 2009
Wireless, Inc January 2006 - August 2006
Arch Communications August 2000 - January 2006
Skills
Account Reconciliation, Cash Flow, Customer Service, Auditing, Finance, PeopleSoft, Analysis, Software Documentation, Management, Leadership, Call Centers, Bank Reconciliation, Loans, Sarbanes-Oxley Act, Accounting
Education
DeVry University
B.S.B.A., Accounting
American Home Mortgage Servicing American Home Security OfficerAmerican Home Mortgage2005 - 2011
American Home Mortgage January 2002 - March 2010
Skills
Physical Security
Education
Queens College 2015 — 2019
Liberal Artsm
Queens College 1975 — 1977
Liberal Arts
Quick Bridge Funding March 2013 - Present
American Home Mortgage Servicing 2008 - 2012
couples san soui 2010 - 2011
Option One Mortgage 2004 - 2008
The ABC Companies Inc. May 1999 - November 2003
Pitney Bowes Credit Corp March 1983 - September 1994
Coast Bank January 1980 - November 1983
United States Air Force 1976 - 1980
Skills
Foreclosures, Management, Loan Servicing, Loss Mitigation, LPS, Mortgage Lending, Mortgage Servicing, Loans, Mortgage Banking, Credit, Default, Call Center, Microsoft Excel, Financial Analysis, Microsoft Word, Customer Service, Negotiation, New Business Development, Process Improvement, Team Building, Applicant Tracking..., Business Analysis, Account Management, Auditing, Leadership, Microsoft Office, Marketing, Customer Satisfaction, Onboarding, Research, Operations Management, FDCPA, Adobe Director, Fidelity, French, Spanish-speaking, Dunn & Bradstreet, peace officer standard..., Cash Management, Credit Cards, Lines Of Credit, Credit Analysis, Credit Risk, HAMP, SOP development, Instructor-led Training, Lease Negotiations, Internal Audit
Education
Long Beach City College 1987 — 1989
Community College of the Air Force 1977 — 1980
Associate of Arts and Sciences (AAS), Homeland Security, Law Enforcement, Firefighting and Related Protective Services, 4.23
D & B Business Education Services
YES, 5
El Camino College
General Studies
Golden West College
Law Enforcement Investigation and Interviewing, 4.5
IGATE October 2013 - Present
iGATE January 2013 - Present
iGATE May 2010 - Present
American Home Mortgage Servicing May 2011 - December 2012
Union Bank 2010 - 2011
iGATE Global Solutions May 2008 - May 2010
iGATE Global Solutions November 2006 - April 2008
Skills
DB2, PL/SQL, ETL, Oracle SQL, Data Warehousing, Visual Basic, Java, JavaScript, Databases, SQL, AS400, Testing, Oracle, IBM iSeries, Informatica, Integration, Business Requirements, Data Migration, Automation, VBScript
Education
Anna University 2003 — 2006
MCA, Computer Application
Madras University 2000 — 2003
B.Sc, Computer science
Green Dot Corporation April 2015 - Present
DIRECTV July 2014 - April 2015
Bank of America July 2012 - July 2014
JPMorganChase February 2011 - July 2012
American Home Mortgage Servicing May 2009 - February 2011
Ocwen Financial Corporation October 2007 - April 2009
Rexall Sundown 1998 - 2003
Skills
SQL, Oracle, SDLC, Business Analysis, Data Analysis, Databases, Project Management, Mortgage Lending, Microsoft SQL Server, Microsoft Office, Mortgage Banking, Mortgage Servicing, Toad, SnagIt, Teradata SQL, SAS
Education
Florida Atlantic University 1994 — 1998
Bachelor of Science (BS), Computer Information Systems
Exeter Finance Corp August 2014 - Present
Ocwen Financial Corporation June 2009 - Present
American Home Mortgage Servicing June 2009 - Present
HSBC August 2006 - June 2009
Skills
Microsoft Office, ensemble pro, Aspect, Dialer Management, Predictive Dialers, Loan Servicing, Workforce Management, Customer Service, Call Centers, Mortgage Servicing, Loans, Mortgage Banking, Default, Banking, Credit, Loan Origination, Loss Mitigation, Mortgage Lending, Process Improvement, Risk Management
Education
Brookhaven Community College 2012 — 2015
Bachelor of Technology (B.Tech.)
Pierce College
Nationstar Mortgage July 2012 - Present
Nationstar Mortgage March 2012 - July 2012
American Home Mortgage Servicing March 2010 - March 2012
EMC Mortgage/Bear Stearns/JPMorgan Chase October 1996 - August 2008
Burlington Resources (fka Meridian Oil) March 1990 - September 1996
TGX Corporation 1987 - 1989
Skills
Business Analysis, Requirements Analysis, Data Analysis, Database Design, Data Warehousing, Systems Analysis, MS Office Suite, Access, Visio, MS Project, SQL Server, Mortgage Servicing, LPS, Accounting, Internal Controls, Financial Analysis, Mortgage Lending, Loans, Business Process..., Process Improvement, General Ledger, Account Reconciliation, Finance, Microsoft SQL Server, Microsoft Office, SDLC, Business Intelligence, Accounts Payable, PeopleSoft, Analysis, Management, Mergers
Education
LSU Shreveport 1978 — 1980
BS, Accounting
Louisiana Tech University 1971 — 1975
Mechanical Engineering and Business Administration
Robert Half Management Resources October 2013 - Present
Professional Alternatives. February 2013 - September 2013
Butler & Hosch, P.A. 2012 - 2013
American Home Mortgage Servicing 2010 - 2012
J.P. Morgan (fka Bear Stearns/EMC Mortgage Corp) 2005 - 2010
EMC 2005 - 2010
Lehman Brothers - Aurora Loan Services 2003 - 2005
Moss Codilis, L.L.P. 2001 - 2003
Chase Manhattan Mortgage 2000 - 2001
Mellon Financial - Mortgage 1998 - 2000
Skills
Mortgage Banking, Mortgage Servicing, Loans, Mortgage Lending, Loan Origination, Recruiting, Investment Banking, Default, Financial Services, Loan Modifications, Real Estate, Bankruptcy, Loan Servicing, Foreclosures, Refinance, Management, REO, Securities, Account Reconciliation, Real Estate Transactions, Risk Management, Portfolio Management, Financial Analysis, Residential Mortgages, Credit, Loss Mitigation, Credit Analysis
Education
California National University for Advanced Studies 2008 — 2014
Master of Business Administration (M.B.A.), Accounting and Business/Management, 3.0
Simpson College 1987 — 1991
Bachelor of Arts, International Management & Spanish
Springboard July 2013 - January 2015
American Home Mortgage Servicing February 2001 - December 2011
Skills
Loss Mitigation, Loan Servicing, Loans, Default, Leadership, LPS, Portfolio Management, FDCPA, Financial Risk, Coaching, Quality Assurance, Mortgage Servicing, Loan Documents, loan processing, Call Centers, Outlook, Customer Service, Training, Management, Employee Training, Team Building, LPS Desktop, Negotiation, HAMP, Loan Modifications
Education
Chaffey College 1995 — 1997
loanDepot June 2013 - Present
OneWest Bank January 2013 - June 2013
Homeward Residential, Inc. February 2011 - January 2013
American Home Mortgage Servicing October 2010 - February 2011
American Home Mortgage Servicing October 2009 - September 2010
American Home Mortgage Servicing May 2008 - October 2009
American Home Mortgage Servicing, Inc. June 2008 - September 2008
Option One Mortgage November 1998 - June 2008
Option One Mortgage January 2000 - December 2004
First Plus Direct January 1998 - October 1998
Skills
OBIEE, SharePoint, BDE, SDLC, Visio, Vendor Management, Analytics, Databases, Analysis, Mortgage Servicing, Integration, Business Analysis, Business Intelligence, Leadership, SQL, Management, Data Warehousing, Disaster Recovery, Loan Servicing, Business Process, Data Center, Business Process..., Microsoft SQL Server, Strategic Planning, ETL, Networking, SSRS, Systems Analysis, Business Requirements, Access, Portfolio Management, Monarch Pro, Data Mining, Excel Services
Education
El Modena High
Orange Coast College
NetScout Systems January 2015 - Present
Tektronix Communications October 2013 - January 2015
Tektronix Communications May 2012 - October 2013
MetLife Home Loans November 2010 - May 2012
American Home Mortgage Servicing August 2009 - November 2010
American Home Mortgage Servicing October 2008 - August 2009
JPMorgan Chase August 2005 - October 2008
Eagle Search and Consulting 2003 - 2005
Manpower Professional 2000 - 2003
volt 1998 - 2000
Skills
Talent Acquisition, Onboarding, Applicant Tracking..., Recruiting, Employee Relations, Talent Management, Human Resources, PeopleSoft, Performance Management, HRIS, Sourcing, Vendor Management, Deferred Compensation, College Recruiting, Benefits Negotiation, Mortgage Lending, Technical Recruiting, Temporary Placement, Taleo, Process Improvement, Personnel Management, Hiring, Business Process, Management, Internet Recruiting, Networking, SDLC, Temporary Staffing, Call Centers, Software Documentation, HR Consulting, Leadership, Strategy, Program Management, Team Building, Cross-functional Team..., Salesforce.com
Education
Colorado Technical University 2009 — 2011
Business Administration, Project Management, 3.98
Missouri State University
Human Resources
Santander Consumer USA Inc. October 2013 - Present
RoundPoint Mortgage September 2012 - Present
American Home Mortgage Servicing January 2009 - July 2012
American Home Mortgage Servicing January 2009 - June 2012
Citifinancial Mortgage January 2007 - December 2008
Citifinancial March 1999 - December 2007
Skills
LPS, Mortgage Servicing, Loss Mitigation, Default, Loan Servicing
Education
Ashford University 2011 — 2012
Master of Business Administration (MBA), Organizational Management
Northwood University 2008 — 2010
Bachelor of Business Administration (BBA), Management
A Maceo Smith High
A Maceo Smith High
oaklawn elementary
Digital Risk June 2013 - Present
Homeward Residential January 2009 - May 2013
American Home Mortgage Servicing November 2010 - January 2012
American Home Mortgage Servicing January 2009 - November 2010
Skills
Mortgage Servicing, Mortgage, Loss Mitigation, Mortgage Banking, LPS, Foreclosures, Excel, PowerPoint, Access, Community Outreach, Microsoft Excel, Mortgage Lending, Management, Leadership, Project Management, Performanc, Business Process..., Credit Analysis, Credit Risk, FHA, Financial Analysis, Default, Credit, Banking, Negotiation, Loan Modifications, Call Centers, CRM, Portfolio Management, Loans, Finance, Consumer Lending, Process Improvement, Loan Origination, Coaching, Refinance, Executive Management, Sales, Mortgage Underwriting, VA loans, Underwriting, Time Management, Analysis, PeopleSoft, Residential Mortgages, Financial Services, Auditing, Loan Servicing, Vendor Management, Bankruptcy
Education
Flagler College-Tallahassee 2002 — 2003
BS, Business Administration and Management, General
Choctawhatchee High School
CHRIMS, Inc. November 2014 - Present
The New York Racing Association January 2012 - October 2014
The New York Racing Association April 2009 - January 2012
Adecco Group August 2007 - February 2009
American Home Mortgage Servicing 2006 - 2008
Education
Adelphi University 2001 — 2005
Valley Stream Central High School 1998 — 2001
Ocwen Loan Servicing, LLC-Office of Consumer Ombudsman 2012 - Present
American Home Mortgage Servicing 2010 - 2012
Homeward Residential, Inc. 2010 - 2012
American Home Mortgage Servicing 2009 - 2010
EMC Mortgage 2007 - 2007
Skills
SharePoint, Banking, Auditing, Technical Writing, Loans, Process Improvement, Access, Microsoft Excel, Microsoft Office, Training, Mortgage Lending, Time Management, Policy, Call Center, Leadership, Risk Management, Customer Service, Call Centers, Loan Origination, Coaching, Loan Servicing, Microsoft Word, PowerPoint, Software Documentation, Team Building, Analysis, Mortgage Servicing, Mortgage Banking, Credit, Management, Finance, Loss Mitigation, Financial Services, Executive Management, Research, Residential Mortgages, Outlook
Education
Capella University
Psychology
Community College of the Air Force
Pharmacy Technician/Assistant
Maryville University of Saint Louis
Counseling Psychology
Nationstar Mortgage September 2014 - Present
Nationstar Mortgage December 2013 - September 2014
Nationstar Mortgage January 2013 - December 2013
Nationstar Mortgage February 2012 - January 2013
American Home Mortgage Servicing March 2007 - November 2011
First American Corporation - Loss Mitigation February 2006 - March 2007
Transamerica Real Estate Tax Service April 2001 - February 2006
Optel Telecommuncations July 1998 - April 2001
G.E. Capital January 1992 - April 1998
Skills
Six Sigma, Project Management, Process Consulting, Leadership Development, Operations Management, Call Center, Operational Due..., Process Mapping, Policy/Procedure..., Continuous Improvement, Strategic Planning, Team Leadership, Project Implementation, Cost Reduction..., Mortgage Servicing, Organizational..., Customer Experience, Business Process Mapping, Cross-functional Team..., Loans, SDLC, Policy, Operational Excellence, Management Consulting, Process Improvement, Call Centers, Strategy, Change Management, Risk Management, Start-ups, Customer Service, Leadership, Outsourcing, Analysis, Executive Management, Performance Management
Education
The University of Dallas 2002 — 2005
MBA, Organization Development
LeTourneau University 1992 — 1995
Bachelor of Science, Business Management
Toronto International Music Summit March 2012 - May 2012
Bespoken Words February 2011 - August 2011
Media Sphere Communications Pvt. Ltd. February 2011 - August 2011
QED Baton July 2010 - January 2011
American Home Mortgage Servicing January 2009 - July 2010
S.K. Enterprise January 2008 - December 2008
Tata Motors 2006 - 2007
Skills
Marketing Communications, Digital Media, Integrated Marketing, Marketing Strategy, Strategic Planning
Education
Humber College 2011 — 2012
Post Graduate, Marketing Management
Institute for New Media Research & Development in collaboration with University of Pune 2010 — 2010
Certificate, Audio Engineering
MES College of Engineering, University of Pune 2003 — 2007
Bachelor of Engineering, Mechanical Engineering
St. Vincent's 2001 — 2003
Post Secondary, Science
St. Mary's
Cognizant Technology Solutions April 2013 - Present
Homeward Residential, Inc. August 2011 - March 2013
American Home Mortgage Servicing November 2008 - August 2011
Capgemini Consulting July 2007 - October 2008
Skills
FileNet IS 4.0,4.1.2 &..., FileNet, ECM, Enterprise Content..., Unix, Weblogic, Smart Working, Business Process, Enterprise Architecture, Shell Scripting, ITIL, SDLC, Active Directory, Databases, Data Center, Windows Server, PL/SQL, Document Management, Image Capture, Oracle, Requirements Analysis, Solution Architecture, Microsoft SQL Server, SOA, Websphere, Visio, Integration, Disaster Recovery, Java Enterprise Edition, Web Services, Business Process Design, AIX, Solaris, Unix Shell Scripting, WebSphere, WebLogic
Education
CDAC 2006 — 2006
DAC, Advance Computing
Pandit Ravishankar Shukla University 2001 — 2005
B.E., Electronics & Telecom
Financial Services Company October 2007 - Present
American Home Mortgage Servicing September 2006 - October 2007
Homecomings Financial February 2000 - September 2006
CTI Limited Inc April 1999 - February 2000
Brinker International March 1998 - April 1999
Ribelin Sales Inc April 1995 - March 1998
Harold's Stores Inc. March 1994 - April 1995
Innovative Computing Corporation August 1989 - March 1994
Skills
Visio, SDLC, .NET, C#, Requirements Analysis, Business Analysis, Software Project..., Systems Analysis, Business Intelligence, SQL, SharePoint, Database Design, Microsoft SQL Server, Integration, SOA, IT Management, DB2, IT Strategy, Agile Methodologies, Vendor Management, Disaster Recovery, Software Development, Software Documentation, Databases, PMO, Business Process
Education
Bachelor's Degree 2012 — 2014
Bachelor's Degree
Oklahoma State University 1987 — 1989
Nothern Oklahoma College 1983 — 1987
Associate's Degree
Fort Smith Public Schools August 2013 - Present
Cedarville School District March 2008 - August 2013
Craft Real Estate January 2008 - April 2009
Mountain View Processing, LLC August 2005 - January 2008
American Home Mortgage Servicing April 2004 - March 2006
Century One Mortgage April 2002 - May 2004
Skills
Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Nonprofits, Windows, English, Teamwork, Research, Leadership Development, Training, Customer Service
Education
Cibola High School 1989 — 1993
Business Administration and Management, General
University of Arkansas _ Fort Smith
Accounting
PNC Mortgage August 2011 - Present
Productions Plus- The Talent Shop October 2010 - Present
American Home Mortgage Servicing March 2010 - September 2010
JPMorgan Chase January 2009 - March 2010
Washington Mutual January 2004 - January 2009
Skills
Mortgage Banking, Mortgage Lending, Loan Origination, Customer Service, Portfolio Management, Loans, VA loans, Residential Mortgages, FHA, Foreclosures, Appraisals, Finance, Cold Calling, Loss Mitigation, Due Diligence, Selling, Sales, Bankruptcy, Sales Management, FHA financing, Credit Risk, Negotiation, Financial Analysis, Residential Homes, Mortgage Servicing, Investors, Short Sales, Risk Management, Default, Reverse Mortgages, Refinance, Underwriting, Banking, Outlook, Credit, Credit Analysis, Loan Modifications, Consumer Lending, Mortgage Underwriting, Loan Servicing, Financial Structuring, Real Estate
Education
Florida Community College at Jacksonville
Finance
Bank of America October 2013 - Present
Bank of America February 2012 - October 2013
Citi February 2005 - June 2008
IPI Skyscraper Mortgage August 2004 - February 2005
American Home Mortgage Servicing April 2000 - January 2004
Ladd Financial June 1998 - November 1999
CTX Mortgage September 1996 - June 1998
NationsBanc Mortgage Corporation April 1996 - September 1996
NationsBank Mortgage Corp July 1995 - April 1996
Home Savings of America July 1994 - July 1995
Skills
Mortgage Industry, Loan Origination, Mortgage Lending, FHA, VA, Horticulture, Landscape Design, Landscaping, Mortgage Banking, Residential Mortgages, Loans, Closings, VA loans, Home Equity Lines of..., Home Equity Loans, Funding, Home Equity, Refinance, Title Insurance, Escrow, Banking, Investors, Credit, VA Loans, Real Estate, Customer Service, Sales, Residential Homes, Underwriting
Education
Naugatuck Valley Community College 2009 — 2011
Horticulture and Landscape Design
American Home Mortgage October 2008 - Present
American Home Mortgage Servicing October 2008 - May 2011
Wachovia Bank March 2008 - October 2008
Option One Mortgage June 2003 - December 2007
Option One Mortgage May 2003 - December 2007
Orange County Probation Dept August 1998 - May 2003
Skills
Loss Mitigation, Mortgage Banking, Mortgage Lending, Residential Mortgages, Loan Origination, Loans, Mortgage Servicing, Refinance, FHA, Loan Servicing, Underwriting, Mortgage Underwriting, Credit, Banking, Credit Analysis, Real Estate, Default, Financial Analysis, VA loans, USDA
Education
Colorado State University
Bachelor of Science, Psychology
Colorado State University 1991 — 1995
bachelors, Psychology
Lincoln Financial Group May 2013 - Present
Lincoln Financial Group October 2010 - May 2013
Lincoln Financial Group May 2006 - October 2010
American Home Mortgage Servicing September 2005 - April 2006
Merchants Trust Company May 2004 - September 2005
Skills
ABCP, LOMA 280, LOMA 290, SDLC, Project Management, Risk Management, Business Continuity..., Training Delivery, Employee Training, Financial Accounting, Mutual Funds, Escheatment, 24x7 Production Support, User Documentation, SharePoint, Testing, Asset Management
Education
Ball State University - College of Business 2000 — 2004
Bachelor's degree, Finance and Financial Management Services
Capital One August 2011 - Present
Capital One Home Loans January 2011 - Present
American Home Mortgage Servicing July 2010 - August 2011
Bank of American March 2010 - December 2010
Skills
Mortgage Lending, Mortgage Banking, Mortgage Underwriting, Loans, Credit, Loss Mitigation, Loan Origination, Home Equity, Refinance, Credit Analysis, FHA, Residential Mortgages
Education
Ashford University 2009 — 2010
Bachelors Business Administration, Business Administration
Ashford University 2009 — 2010
Bachelors Business Administration, Business Administration
Nationstar Mortgage April 2013 - Present
Homeward Residential, Inc. May 2012 - April 2013
American Home Mortgage Servicing September 2009 - November 2012
Celanese 2007 - 2009
Digital Origination January 2001 - October 2007
First Horizon Home Loans January 1999 - December 2002
Skills
Business Analysis, Requirements Analysis, Visio, Business Requirements, Billing, Mortgage, HTML, SDLC, Requirements Gathering, Documentation, MS Project, Access, SharePoint, User Acceptance Testing, SQL, Testing, Excel, Microsoft Excel, Software Documentation
Education
Henderson State University 1993 — 1996
BBA, Accounting
Newman Smith High School 1981 — 1984
Diploma, General
Homeward Residential, Inc. June 2012 - Present
American Home Mortgage Servicing March 2011 - May 2012
American Home Mortgage Servicing June 2010 - February 2011
American Home Mortgage Servicing May 2008 - May 2010
Option One Mortgage October 2007 - April 2008
Verizon Wireless June 2006 - September 2007
Skills
PeopleSoft, SDLC, PeopleTools, Oracle, Crystal Reports, SQL, Weblogic, Microsoft SQL Server, Disaster Recovery, Requirements Analysis, Integration, Data Warehousing, Visio, Databases, PeopleCode, Unix, PL/SQL, SQR, Requirements Gathering, Performance Tuning, Quest Stat, Change Assistant, nVision, Integration Broker, PS Security, Data Center, Security, Enterprise Software, Software Documentation
Education
City University of New York City College
MS
Periyar University
BS
Atrium Corporation July 2012 - Present
American Home Mortgage Servicing July 2011 - June 2012
Keste September 2007 - May 2011
Blockbuster May 2004 - August 2007
Affiliated Computer Services 2002 - 2003
Skills
Java Enterprise Edition, Weblogic, Agile Methodologies, SOA, Oracle, Enterprise Architecture, Solution Architecture, Oracle SOA Suite, EJB, ADF, WebCenter, WebLogic
Education
University of Southern California 1988 — 1989
Computer Engineering
Virginia Polytechnic Institute and State University 1985 — 1988
M.S. in Electrical Engineering, Computer Engineering
National Tsing Hua University 1979 — 1982
B.S. in Electrical Engineering, Electrical Engineering
Nationstar Mortgage July 2012 - Present
JPMorgan Chase October 2011 - July 2012
Saxon Mortgage January 2011 - October 2011
American Home Mortgage Servicing October 2008 - January 2011
Countrywide Bank March 2008 - October 2008
EMC Mortgage August 2006 - February 2008
Skills
Mortgage Banking, Mortgage Servicing, LPS, Loan Servicing, Financial Analysis, Loss Mitigation, Account Reconciliation, General Ledger, Variance Analysis, Balance, Access, Accounting, Bank Reconciliation, Default, Cash Management
Education
The University of Texas at Arlington 2002 — 2005
Accounting
Cedar Valley College 2001 — 2002
Core studies
CSC - Computer Sciences Corporation November 2014 - Present
Nationstar Mortgage May 2013 - July 2014
Experis January 2013 - May 2013
Saxon Mortgage April 2011 - September 2012
American Home Mortgage Servicing February 2010 - April 2011
Bank of America February 2007 - February 2010
Skills
Analysis, Leadership, Management, Loans, Budgets, Training, Talent Management, Strategic Planning, Finance, Portfolio Management, Bank Reconciliation, Financial Analysis, Mortgage Servicing, Banking, Credit, Mortgage Lending, Journal Entries, Cash Management, Risk Management, Mortgage Banking, Account Reconciliation, Microsoft Excel, Financial Reporting, Loan Servicing
Education
Midwestern State University
BoyarMiller April 2011 - Present
Lee and Stone, LLP January 2011 - April 2011
American Home Mortgage Servicing October 2009 - January 2011
Wick Phillips, LLP May 2007 - September 2009
Skills
Mergers, Acquisitions, Securities, Private Equity, Corporate Law, Private Placements, Venture Capital, Investment Advisory, Mergers & Acquisitions
Education
Southern Methodist University Dedman School of Law 2003 — 2006
JD
Baylor University 1998 — 2002
BBA, Finance
Nissan Motor Acceptance Corporation February 2015 - Present
NISSAN Motor Acceptance Corp February 2015 - Present
American Home Mortgage Servicing February 2010 - April 2011
Equiplex Veterinary Hospital December 2008 - April 2010
Regions Bank November 2006 - October 2008
Bank of America Auto Group July 2003 - November 2006
Onyx Financial Services January 2002 - July 2003
WFS Financial January 1998 - January 2002
Primus Financial Services 1996 - 1999
Nissan Motor Acceptance Corp January 1991 - January 1996
Education
Oklahoma State University 1980 — 1990
Business Management, Finance, Marketing
CompuCom September 2014 - Present
Pier 1 Imports March 2014 - June 2014
Self Employed January 2010 - November 2013
SolomonEdwards November 2012 - January 2013
Citi November 2011 - November 2012
Delta Air Lines February 2010 - November 2011
American Home Mortgage Servicing January 2009 - June 2009
Skills
Flash, Adobe Creative Suite, Mac, Customer Service, Operations Management, Process Improvement, Team Building, Information Technology, Computer Hardware, Maya, Flash Animation, Photoshop, Training, Dreamweaver, Airlines, Aviation, 3D, 3D Studio Max, Adobe Acrobat, OS X, Mac OS, Airports, Commercial Aviation, Flights, Aircraft, Aerospace, Revenue Analysis, Computers, Computer Repair, Computer Software..., Adobe Bridge, Microsoft Office, Windows 7, Windows Vista, Windows XP Pro, Windows Server, Networking, Troubleshooting, Microsoft Technologies, Windows XP
Education
My Computer Career 2013 — 2014
*See description*, Information Technology
McMurry University 2002 — 2004
Orinoco Coffee & Tea February 2015 - Present
Orinoco Coffee & Tea November 2014 - January 2015
EveryQ March 2014 - November 2014
Orinoco Coffee & Tea March 2013 - February 2014
jcpenney October 2011 - December 2011
Broadway Services, Inc. June 2007 - August 2011
EveryQ December 2008 - May 2009
American Home Mortgage Servicing August 2003 - April 2005
US Navy Reserve October 2000 - July 2004
The Columbia Bank September 2002 - August 2003
Skills
Security Clearance, Intelligence, Analysis, Loan Servicing, DoD, Loss Mitigation, Sales, Mortgage Servicing, Office Management, Microsoft Office, Research, Windows, Security Management, Physical Security, Administrative Office..., SharePoint, Creative Writing, Mac OS, Customer Service, Organization, Marketing, Social Media, Collections, Security, QuickBooks, Cold Calling, ASP Baton, Oleoresin Capsicum (OC), Sociology, Management
Education
Penn Foster 2014 — 2016
Associate's Degree, Marketing
The Community College of Baltimore County 2007 — 2014
Sociology
Defense Language Institute 1997 — 1997
Diploma, Basic Spanish
Howard High School 1994 — 1996
Diploma, General Studies
Mt. De Sales Academy 1992 — 1994
Bank of America April 2011 - February 2013
American Home Mortgage Servicing December 2008 - October 2010
Saxon Home Mortgage August 2007 - December 2008
First Horizon Home Loans November 2006 - August 2007
Skills
Customer Service, Banking, Applicant Tracking..., Interviews, Training, Vendor Management, Employee Relations, Leadership, Management, Team Building, CRM, Sales, Account Management, Business Analysis, Microsoft Office, Time Management
Education
Brookhaven Community College 1992 — 1993
GED, 4.0
Inland Empire Health Plan May 2015 - Present
LERETA, LLC February 2015 - May 2015
Carrington Holding Company, LLC October 2013 - March 2014
Carrington Mortgage Services December 2012 - May 2013
American Home Mortgage Servicing January 2009 - December 2011
American Home Mortgage Servicing Inc January 2009 - December 2011
American Home Mortgage Servicing Inc January 2009 - December 2011
American Home Mortgage Servicing Inc August 2004 - December 2011
American Home Mortgage Servicing August 2004 - September 2009
SkyWest Airlines August 1997 - June 2003
Skills
Call Centers, Mortgage Lending, Loan Servicing, CRM, Analysis, Portfolio Management, Customer Service, Foreclosures, Negotiation, Credit, Mortgage Banking, Mortgage Servicing, PeopleSoft, Customer Retention, Training, Loss Mitigation, Employee Training, Loans, Call Center, Management, Finance, Sales, Banking, Default, HAMP, LPS, Leadership, Underwriting, Residential Mortgages, Mortgage Underwriting, FHA, Short Sales, Loan Modifications, REO, Refinance, Funding, Loan Origination, Process Improvement, Real Estate, Risk Management, Credit Analysis, Microsoft Office, Microsoft Excel, Financial Services, Team Building, Financial Analysis
Education
California State Dominguez Hills 1994 — 1996
Child Development
California State Dominguez Hill University
Child Development
California State University-Dominguez Hills
Child Development
El Camino COMMUNITY COLLEGE
Infinitude Creative Group July 2014 - July 2015
Infinitude Creative Group June 2012 - July 2014
MetLife Home Loans January 2011 - June 2012
American Home Mortgage Servicing January 2009 - December 2010
American Home Mortgage Servicing January 2009 - August 2010
Sprint June 2007 - 2009
Sprint November 2006 - June 2007
Skills
Training, Instructor-led Training, Project Management, Instructional Design, Customer Service, ADDIE, Call Center, Policy, Business Analysis, Employee Training, E-Learning, Training Delivery, SnagIt, Technical Writing, Research, Call Centers, Organizational..., Needs Analysis, Performance Consulting, Business Process..., Leadership Development, Process Improvement, Consulting, Process Simulation, Time Management, Learning Management, Writing, Communication, Customer Relations, Training & Development, Staff Training, Debt Collection, Process Development, Procedure Development, Organizational..., Workshop Facilitation
Education
Texas State University 2002 — 2005
Communications Studies, Organizational Communication, Leadership Communications, Intercultural Communications
Collin County Community College 2015 — 2015
Project Management
Confidential (investor and financial services) December 2014 - Present
Nationstar Mortgage November 2012 - April 2014
Bank of America March 2012 - December 2012
American Home Mortgage Servicing October 2008 - March 2012
FedEx August 2005 - 2008
Blockbuster, Inc 1998 - 2001
Blockbuster July 1996 - July 1998
Skills
IT Project..., IT Project Leadership, SDLC, PMO, Analytics, HRIS, Informatica, Information Management, Information Technology, Mortgage Servicing, Agile Project Management, Software Project..., SOA, SaaS, Databases, OBIEE, Microsoft Office..., Enterprise Content..., PeopleSoft, Microsoft Technologies, Microsoft SQL Server, Oracle Applications, ETL, Information Systems, PMP, PLC, SumTotal, Multi-unit, Retail Marketing, Business Process Mapping, Visio, System Requirements, Business Requirements, Requirements Analysis, Certified Business..., DMAIC, Data Integration, Relational Databases, data mapping, Marketing Communications, Operations Management, MS Project, Project Planning, Clarity, Intercultural..., Applications Software..., Process Improvement, Business Intelligence, Program Management, Integration
Education
Inquestra 2008 — 2008
BSAC
Collin County Community College 2007 — 2007
Professional Certification
Broward College 1988 — 1992
Oracle University
Certificate
Nationstar Mortgage March 2012 - Present
American Home Mortgage Servicing October 2009 - June 2012
JP Morgan Chase July 2007 - March 2010
Skills
Process Improvement, Accounting, Access, Account Reconciliation, Auditing, Banking, Business Analysis, Customer Service, Finance, Financial Analysis, Internal Audit, Leadership, Microsoft Excel, Risk Management, SDLC, Testing
Education
DeVry University
Bachelor’s Degree, Business Information Systems
Nationstar Mortgage March 2013 - Present
American Home Mortgage Servicing June 2010 - March 2013
IBM August 2009 - June 2010
DTE Energy 2008 - 2008
Option One Mortgage Corp 2004 - 2007
Skills
SDLC, Business Analysis, Visio, Agile Methodologies, Business Requirements, Data Warehousing, Requirements Analysis, Requirements Gathering, SQL, Business Intelligence, SharePoint, User Acceptance Testing, Data Modeling, Vendor Management, Software Project..., Business Process..., Process Improvement
Education
Northern Illinois University
Bachelors, Business Information Systems
Coldwell Banker Residential Brokerage Annapolis Plaza June 2015 - Present
Long & Foster Companies January 2015 - Present
US Census Bureau 2010 - Present
Weichert Realtors Platinum Services February 2013 - January 2015
Long and Foster Real Estate January 2000 - February 2013
Nielsen Media Research 2012 - 2013
American Home Mortgage Servicing January 2007 - January 2009
London Financial January 1988 - January 1992
Dominion Federal Savings and Loan 1983 - 1988
Dominion Federal Savings and Loan 1983 - 1988
Skills
Investment Properties, Real Estate Transactions, Mortgage Lending, REO, Real Estate, Property, Short Sales, Sellers, Condos, Commercial Real Estate, Referrals, Selling, Property Management, Residential Homes, Relocation, Real Property, ABR, Buyers, New Homes, HUD, Investors, Move Up Buyers, Single Family Homes, Townhomes, Luxury, Rentals, FHA, Home Staging, SFR, Vacation Homes, Brokerage, Resellers, e-PRO, Agents, Seniors, Corporate Relocation, Income Properties, Relocation Buyers, Seller Representation, Waterfront, 1031 Exchanges, National Association of..., Council of Residential..., Listing Homes, Real Estate Development, Real Estate License, CDPE, First Time Home Sellers, Leases, Senior Real Estate
Education
East Tennessee State University
Queen Anne 1979 — 1983
Alliance Data January 2013 - Present
Workday October 2012 - January 2013
Alliance Data January 2011 - October 2012
American Home Mortgage Servicing August 2009 - January 2011
Hewitt Associates August 2005 - March 2009
Thomson Financial June 2003 - July 2005
ThomsonReuters 2003 - 2005
PeopleSoft March 2001 - June 2003
Lycos April 2000 - March 2001
CSC September 1998 - March 2000
Skills
Mergers, Training, HRIS, Analysis, Employee Benefits, Benefits Administration, Business Process, Payroll, Management, PeopleSoft, Talent Acquisition, Human Resources, Mergers & Acquisitions, Process Improvement, Recruiting, Software Documentation
Education
Emmanuel College 1996 — 2002
Business Administration
Framingham State University 1989 — 1993
Early Childhood Education
Uxbridge High School 1985 — 1989
CornerStone Staffing October 2014 - Present
Deval, LLC May 2014 - September 2014
Glaspy Group, LLC (Temporary assignment) March 2014 - May 2014
Randstad (Temporary assignment) December 2013 - March 2014
Aerotek Staffing (Temporary assignment) March 2013 - August 2013
American Home Mortgage Servicing March 2006 - September 2011
Coastal Capital Corp March 2005 - March 2006
Citifinancial Mortgage January 1996 - January 2005
Skills
Real Estate, Foreclosures, Loss Mitigation, Tax, Insurance, Accounts Payable, Customer-focused Sales, Employment Law, Family Law, Corporate Law, Communication, Administrative..., Access, Mortgage Banking, Customer Service, Paralegals, Microsoft Office, Microsoft Excel, Microsoft Word, Clerical Skills, Data Entry, Collections
Education
Kaplan College-Dallas 2012 — 2013
Paralegal Certificate, Business Administration and Management, General, 4.0
University of Phoenix 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 4.0
SBE Entertainment Group April 2009 - May 2012
American Home Mortgage Servicing January 2008 - January 2010
Starview Behavioral Health Grp March 2003 - January 2008
Education
Los Angeles Film School 2015 — 2018
Bachelor of Science in Film Production, Entertainment and Film Production
Long Beach Poly High School 1992 — 1996
Shellpoint Mortgage Servicing July 2014 - Present
US Default Management November 2012 - November 2013
American Home Mortgage Servicing March 2009 - November 2011
American Home Mortgage Servicing March 2009 - February 2010
Skills
Mortgage Lending, Loans, Loss Mitigation, Foreclosures, REO, Finance, Credit Analysis, Underwriting, Portfolio Management, Investors, Leadership, Analysis, Software Documentation, Visio, Property, Mortgage Servicing, Loan Servicing, Mortgage Banking, Residential Mortgages
Education
University of Phoenix 2008 — 2015
Bachelor of Science (BS), Accounting
Houston Community College 2000 — 2006
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Prairie View A&M University 1997 — 1999
Bachelor's degree, Undeclared
TCG Group Holdings LLP March 2015 - Present
Educators Insurance September 2014 - Present
Dallas ISD 2012 - Present
Dallas ISD 2012 - Present
Primerica June 2010 - Present
JackFIt Fitness September 2006 - Present
LA Fitness February 2012 - July 2012
American Home Mortgage Servicing 2011 - 2012
Homeward Residential Client Select August 2010 - July 2011
Carrollton-Farmers Branch ISD August 2008 - June 2010
Skills
Teaching, Strength Training, Research, Public Speaking, Fitness, Coaching, English, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Windows, Outlook, Editing, Consulting, Consumer Behaviour, Fitness Instruction, Fitness Industry, Social Media, Social Media Marketing, Social Skills, Social Entrepreneurship, Students, Student Development, Student Counseling, Career Education, Entrepreneurship, Marketing, Vocational Education, Management, Team Leadership, Wellness Coaching, Sports Coaching
Education
Career Academy 2013 — 2014
PMP, Project Management
Mississippi State University 1998 — 2003
Bachelor of Arts (BA), Sport and Fitness Administration/Management
Vital HR Solutions 2012 - Present
American Home Mortgage Servicing 2010 - 2011
Citi 1997 - 2010
Zale 1996 - 1997
Transamerica 1991 - 1995
Skills
Employee Relations, Recruiting, Compensation, Benefits, Learning and Development, Performance Management, Succession Planning, Process Improvement, Strategic Planning, Compliance, HR Consulting, Business Strategy, HRIS, Employee Engagement, Organizational..., HR Policies, Change Management, Coaching, PeopleSoft, Deferred Compensation, Employee Benefits, Executive Management, Vendor Management, Leadership, Strategy, Personnel Management, Outsourcing, Talent Acquisition, Onboarding, Applicant Tracking..., College Recruiting, Workforce Planning
Education
Hardin-Simmons University
BBA, Management
Cardinal Health January 2012 - Present
American Home Mortgage Servicing October 2011 - December 2011
Skills
Sales Experience, Healthcare Industry, Medical Sales
Education
University of North Texas 2007 — 2009
Bachelors Degree, Marketing
Oklahoma Christian University 2005 — 2006
loanDepot LLC April 2014 - Present
JPMorgan Chase March 2013 - April 2014
American Home Mortgage Servicing December 2011 - March 2013
American Home Mortgage Servicing August 2010 - December 2011
Verizon November 2007 - August 2010
Affiliated Computer Services August 2007 - November 2007
Assurant Solutions, Inc December 2006 - August 2007
Skills
C#, x86 Assembly, ASP.NET, ColdFusion, ActionScript, Python, Aspect, Telerik, DevExpress, Microsoft SQL Server, Oracle SQL, Sybase, SSIS, SSRS, OBIEE, Active Directory, Group Policy, Microsoft Office, SharePoint, Visio, Lean Thinking, Six Sigma, SQL, Call Centers, VBA, VBScript, T-SQL, SDLC, ETL, Databases, Oracle, Analysis
Education
Eastfield College
Sonoma Valley High School
EverBank November 2009 - Present
American Home mortgage Servicing September 2008 - October 2009
ABN AMRO April 1997 - April 2008
Barnett Mortgage Compay April 1984 - October 1990
Skills
Six Sigma, Process Management, Process Improvement, Final Analysis, Loss Mitigation, Investor Reporting, Bank Reconcilation, Mortgage Servicing, Banking, Bank Reconciliation, Mortgage Banking, Analysis, Credit Risk, Loans, Portfolio Management, Loan Servicing, Financial Analysis, Training, Risk Management
Education
Florida Community College at Jacksonville
Grossmont College, California
New York Life Insurance Company May 2015 - Present
American Home Mortgage Servicing 2009 - 2012
American Home Mortgage Servicing 2009 - 2012
Compass Bank 2000 - 2005
Compass Bank 2000 - 2005
US Navy July 1978 - December 1998
Skills
Microsoft Excel, Outlook, Microsoft Office, Customer Service, PowerPoint, Research, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Retired Navy Master..., Communication, Security Clearance, Mortgage Banking, Reverse Mortgages, Banking, Analysis, Financial Analysis, Training
Education
Florida Community College at Jacksonville 1992 — 2013
none, Business Administration and Management, General
US Military Service 1978 — 1998
None, Military and Strategic Leadership, E-9--- Master Chief
East Mississippi Community College 1976 — 1978
None, Mortuary Science and Embalming/Embalmer
Dr Pepper Snapple Group April 2015 - Present
Capital One October 2014 - April 2015
Fidelity Investments May 2012 - October 2014
Fidelity Investments March 2012 - April 2012
Prodigy Placements January 2012 - February 2012
JCPenney August 2011 - December 2011
American Home Mortgage Servicing June 2011 - August 2011
The Limited April 2007 - December 2010
7-Eleven June 2010 - August 2010
The Limited January 2010 - January 2010
Skills
Taleo, PeopleSoft, Avature, Recruiting, Scheduling, Phone Screening, Sourcing, Customer Service, Customer Experience, Coordination, Social Networking, Business Networking, Retail, Microsoft Office, Outlook, Word, Excel, PowerPoint, Cold Calling, CareerBuilder, LinkedIn, Twitter
Education
Austin College 2007 — 2011
Bachelors, Psychology
CIEE May 2013 - Present
Homeward Residential, Inc. February 2009 - May 2013
American Home Mortgage Servicing February 2009 - July 2011
Skills
VMware ESX, MCITP, MCSA, A+ Certified, VCP 4, Windows Server, Windows Sharepoint..., Change Management, NOC, Systems Engineering, SharePoint, Networking, Infrastructure, Group Policy, Virtualization, Microsoft Exchange, Firewalls, Storage Area Networks, ITIL, Citrix, Disaster Recovery, Data Center, Servers, DNS, DHCP, IT Operations, System Administration, VMware, Active Directory, Hardware, Network Administration, Operating Systems, Troubleshooting, Information Technology, Windows 7, Business Continuity
Education
North Lake College 2010 — 2012
Caliber Home Loans June 2013 - Present
Homeward Residential October 2010 - Present
Butler & Hosch, P.A. May 2013 - June 2013
American Home Mortgage Servicing February 2009 - October 2010
EMC Mortgage October 2006 - February 2009
Oregon State Bar February 1998 - June 2006
Skills
Administrative..., Visio
Education
Mclennan Community College 1990 — 1992
Associate's degree, Executive Assistant/Executive Secretary, 3.5
OnTrack Staffing November 2013 - December 2014
Big Brothers Big Sisters September 2013 - September 2013
Johnson & Johnson May 2012 - June 2013
Hest Technologies March 2012 - May 2012
Pamela Armour June 2011 - November 2011
NDS Services October 2009 - January 2010
American Home Mortgage Servicing June 2008 - July 2008
Citi February 2004 - August 2004
Verio INC June 1999 - July 2002
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Access, BMC Remedy, Hardware, Help Desk Support, Human Resources, Laptops, Management, Operating Systems, Program Management, SQL, Networking, Microsoft SQL Server, Windows, Troubleshooting, Technical Recruiting, Software Installation, Call Centers, Customer Service, Technical Support, Leadership, Windows 7
Education
National American University Lewisville, Tx 2014 — 2016
bachelor of Information Technologies, Network and System Administration/Administrator
Eastfield College 2009 — 2009
Continuing Education, A+, A
Guild Mortgage Company February 2010 - Present
West Mortgage June 2011 - June 2012
Guild Mortgage Company February 2010 - June 2011
WJ Bradley Mortgage Capital Corporation May 2009 - February 2010
Countrywide Home Loans/Bank of America September 2007 - June 2009
American Home Mortgage Servicing September 2005 - September 2007
GMAC Mortgage May 2002 - September 2005
Smokey Pt. Sales & Service July 1985 - May 2002
Skills
Real Estate, Foreclosures, Non-Conforming, REO, 203K, Residential Homes, HomePath, Credit Analysis, Sellers
Education
Highline Community College 1972 — 1973
Business and English
Federal Way High School 1969 — 1972
Graduation, Business/English
Jones, Gotcher & Bogan, P.C. October 2010 - Present
American Home Mortgage Servicing January 2008 - February 2010
Chico's FAS, Inc. March 2006 - October 2008
Chico's FAS, Inc. July 2005 - March 2007
Pete Kalka, LLC 2003 - 2005
Consultant 1995 - 2003
Bartimus, Kavanaugh & Frickleton 1992 - 1995
Matthews, Campbell & Rhoads 1985 - 1991
Education
Park University 1993 — 1994
Psychology
University of Arkansas 1991 — 1992
Psychology
Alliance Healthcare Services August 2009 - Present
American Home Mortgage Servicing May 2008 - July 2009
Option One Mortgage 2004 - May 2008
Option One Mortgage, Irvine, CA 2000 - 2004
Option One Mortgage, Irvine, CA 1999 - 2000
Option One Mortgage, Irvine, CA 1997 - 1999
Option One Mortgage, Irvine, CA September 1996 - 1997
Skills
Disaster Recovery, VMware, Data Center, VMware ESX, Servers, SAN, Storage Area Networks, Storage, NAS, Virtualization, EMC Storage, System Administration, Windows Server, NetApp, Infrastructure, Integration, Cluster, Enterprise Storage, System Deployment, Fibre Channel, Information Technology, Red Hat Linux, Troubleshooting, Clariion, Enterprise Software, Operating Systems, IT Operations, Storage Solutions, NFS, Business Continuity, Replication, vSphere, High Availability, VMware Infrastructure, Storage Virtualization, Cloud Computing
Education
California State University-Long Beach 1991 — 1993
BSET
Orange Coast College 1984 — 1990
AAIT
TCG Consulting Group, INC November 2012 - Present
Stratus, Asset Management Group December 2011 - November 2012
American Home Mortgage Servicing November 2010 - June 2012
American Home Mortgage Servicing July 2009 - October 2010
American Home Mortgage Servicing, Inc. (formerly Option One Mortgage Corporation) June 2008 - June 2009
Option One Mortgage June 2007 - June 2008
Option One Mortgage January 2007 - June 2007
Option One Mortgage May 2005 - January 2007
Spherion October 2003 - May 2005
Corporate Motivators June 1997 - February 2003
Skills
SSIS, SSRS, ETL, IIS, DTS, OBIEE, Project Management, Windows Server, FTP, PGP, SQL, VBA, Visio, T-SQL, SDLC, Data Warehousing, SharePoint, Requirements Gathering, PeopleSoft, Crystal Reports, Six Sigma, PHP, Linux Server, MySQL, RAD, Software Documentation, Quality Assurance, Access, Analytics, Business Analysis, Call Centers, Databases, Microsoft SQL Server, Mortgage Lending, Mortgage Servicing, Process Improvement, Ninja Skills
Education
Pacific Union College 2000 — 2001
3Point Asset Management, LLC September 2013 - Present
3Point Asset Management December 2011 - September 2013
American Home Mortgage Servicing January 2011 - December 2011
American Home Mortgage Servicing January 2010 - January 2011
American Home Mortgage Servicing 2008 - January 2010
Option One Mortgage 2001 - 2008
Option One Mortgage 1999 - 2001
Amresco 1997 - 1999
Law Office of Steven Melmet 1996 - 1997
Commercial Federal Mortgage Corporation 1986 - 1996
Skills
Six Sigma Yellow Belt, Loss Mitigation, Foreclosures, Mortgage Lending, Six Sigma, Loans, Mortgage Servicing, Loan Servicing, Finance, Mortgage Banking, Default, Credit Risk, Portfolio Management, Credit, FHA, Residential Mortgages, Loan Modifications
Education
Metropolitan Community College
Business Management
University of Nebraska at Omaha
Undergraduate studies in Business Administration
EdgeMAC May 2013 - Present
Promontory Financial Group, LLC November 2011 - January 2013
American Home Mortgage Servicing November 2009 - November 2011
Taryn Rose International February 2008 - November 2009
Option One Mortgage Corporation October 2003 - February 2008
Skills
Mortgage Lending, Underwriting, Loss Mitigation, Leadership, Foreclosures, Management, Customer Service, Mortgage Banking, Loans, Loan Servicing, Residential Mortgages, FHA, Mortgage Underwriting, Finance, Credit, Refinance, Mortgage Servicing, Loan Origination, Loan Modifications
Education
California State University-Long Beach 1989 — 1995
Speech Communication
Fidelity Investments September 2012 - Present
Fidelity Investments May 2012 - Present
American Home Mortgage Servicing January 2011 - April 2012
Fidelity Investments June 2008 - February 2010
Information Builders January 2004 - May 2008
Servicenet Solutions LLC 2001 - 2003
SPAN Systems December 2000 - January 2001
Gamacon Inc. May 2000 - December 2000
India Cements Capital & Finance Ltd September 1998 - May 2000
Skills
Business Intelligence, Data Modeling, OBIEE, Business Analysis, Data Warehousing, ETL, SQL, Requirements Analysis, SDLC, Microsoft SQL Server, Oracle, PL/SQL, Software Project..., Agile Methodologies, Requirements Gathering, Visio, Enterprise Architecture, Informatica, SOA, Integration, Database Design
Education
Manonmaniam Sundaranar University
BSc, Bachelors in Computer Science
University of Madras
MCA, Masters in Computer Applications
xxxxx
Bachelor of Science (B.Sc.), Computer Science
Nationstar Mortgage February 2014 - Present
American Home Mortgage Servicing May 2009 - February 2013
American Home Mortgage May 2009 - January 2013
GMAC Mortgage January 2007 - January 2009
Saxon Mortgage August 2006 - January 2007
Skills
FHA, Mortgage Lending, Loan Modifications, Refinance, Loans, Reverse Mortgages, Foreclosures, Home Equity Lines of..., Closings, REO, Bankruptcy, Loss Mitigation, Leadership, Customer Service, Mortgage Banking, Underwriting, Notary Public, Real Estate, First Time Home Buyers, Title Insurance, Legal Assistance, Chain of Title, Assignment of Mortgage, Title Searches, Default, Short Sales, Management, Outlook, Sales, Microsoft Excel, Contract Negotiation, Marketing, Microsoft Office, Real Estate Transactions, Negotiation, Public Speaking, Team Building, Residential Homes, Sellers, Investors, Access, Entrepreneurship, Legal Research, Social Media Marketing, Social Media, Small Business, Project Management, Facebook, Commercial Real Estate, Litigation Support
Education
North Lake College 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Real Estate
Devry University 2006 — 2008
Associate of Science (A.S.) in Paralgeal Studies, Real Estate
Kaplan university Dallas, tx 2004 — 2007
Associate's degree, Legal Assistant/Paralegal
JPMorgan Chase January 2013 - Present
Homeward Residential, Inc. October 2012 - January 2013
American Home Mortgage Servicing 2007 - 2012
Option One Mortgage May 2003 - January 2007
LOGS Network 1999 - 2003
Mamie Davis, Chapter 13 Trustee 1997 - 1999
Skills
Mortgage Servicing, Loss Mitigation, Special Servicing, Default, Loan Servicing, Bankruptcy, Mortgage Banking, Loan Modifications, Finance, Mortgage Lending, Foreclosures, Banking, Mortgage Underwriting, Loans, Short Sales, Portfolio Management, Real Estate, Call Centers, Residential Mortgages, Asset Management, HAMP, FHA, Credit, Loan Origination, Underwriting, Credit Analysis, Risk Management, Credit Risk, Financial Risk, Escrow, LPS
Education
Florida Memorial College 1992 — 1997
Bachelor's degree, Political Science and Public Administration
Nova Southeastern University
eVerge Group January 2014 - Present
eVerge Group January 2012 - Present
eVerge Group 2006 - June 2012
City of Fort Worth October 2009 - December 2011
American Home Mortgage Servicing June 2010 - February 2011
Susan G. Komen for the Cure June 2009 - October 2009
American Heart Association May 2009 - October 2009
South Carolina Ports Authority December 2008 - May 2009
Wichita Public Schools May 2008 - January 2009
American Heart Association October 2007 - July 2008
Skills
PeopleSoft 9.1, Peopletools 8.5, PeopleSoft HCM, PeopleSoft, PeopleSoft Time and..., Financials, PeopleCode, PeopleTools, SQR, SDLC, Business Process, Crystal Reports, ERP, Requirements Gathering, Visio, HRIS, Integration, Microsoft SQL Server, Oracle, Data Conversion, Production Support, Requirements Analysis, Business Intelligence, Business Analysis, Consulting, Databases, Software Project...
Education
Georgian College 1999 — 2000
Associate Degree
R. V. College of Engineering, Bangalore 1993 — 1997
B.E
Carrington Mortgage Services November 2008 - Present
American Home Mortgage Servicing April 2008 - November 2008
Option One Mortgage April 2004 - April 2008
Countrywide Home Loans 2001 - 2004
Skills
Management, Leadership, Mortgage Servicing, Loans, Mortgage Banking, Account Reconciliation, Analysis, Auditing, Change Management, Business Process, Investor Reporting, Mortgage Lending
Education
University of Redlands 2007 — 2008
MBA, Finance
California Lutheran University 1997 — 2001
B.S, Business Management
USAA July 2015 - Present
JPMorgan Chase 2012 - September 2015
American Home Mortgage Servicing 2009 - 2012
Texas Instruments 2001 - January 2010
Education
Georgia Institute of Technology
BS, Chemical Engineering
College of American Pathologists (CAP) November 2012 - Present
Society of Critical Care Medicine August 2007 - January 2013
ReCor Inc January 1993 - May 2007
American Home Mortgage Servicing 2006 - 2007
Skills
Project Management, E-Learning, Instructional Design, Content Development, Program Management, Change Management, Medical Education, Healthcare Management, Healthcare, Performance Improvement, Learning Management..., Healthcare Information..., Clinical Research, Research, Nonprofits, Teaching, Public Speaking, Strategic Planning, Non-profits, Informatics, Team Building, Health Education, Public Health, Program Development, Nursing, Critical Care, Patient Safety, Medicine, Quality Improvement, Process Improvement, EMR, Cross-functional Team..., EHR, Social Media, Hospitals
Education
Marian College of Fond du Lac
BSN, Registered Nursing/Registered Nurse
University of Wisconsin-Milwaukee
Master of Science (MS), Educational Leadership and Administration, General
HMS April 2012 - Present
American Home Mortgage Servicing April 2011 - April 2012
TD Ameritrade January 2011 - April 2011
American Home Mortgage Servicing October 2010 - January 2011
AT&T April 2010 - July 2010
Skills
Informatica, Data Modeling, ETL, Data Warehousing, Testing, SDLC, Oracle, Business Intelligence
Education
Jawaharlal Nehru Technological University
B.TECH, Computer Science
GM Financial June 2015 - Present
JPMorgan Chase & Co. March 2014 - May 2015
JPMorgan Chase October 2011 - February 2014
Baylor Health Care System July 2011 - October 2011
American Home Mortgage Servicing September 2009 - August 2011
Pam Rivera, PMP May 2009 - September 2009
JPMorgan Chase September 2001 - May 2009
TEK Systems March 2001 - August 2001
Open Systems Group - Technology Services December 1999 - February 2001
Sabre Holdings June 1994 - December 1999
Skills
Requirements Analysis, SDLC, Data Warehouse..., Project Management, Software Documentation, CRM, Integration, Business Analysis, Databases, Business Process..., Leadership, Requirements Gathering, Data Warehousing, Vendor Management, Business Intelligence, Software Development, Visio, ETL, Management, Enterprise Architecture, Data Modeling
Education
University of Phoenix - Las Colinas 2014 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.44
New York Institute of Technology 1977 — 1979
BBS, Business Management
Solutionstar-Nationstar February 2015 - Present
Nationstar Mortgage February 2014 - Present
Nationstar Mortgage March 2013 - February 2014
Homeward Residential, Inc. October 2012 - March 2013
American Home Mortgage Servicing September 2011 - October 2012
Fannie Mae June 2010 - September 2011
Saxon Mortgage February 2010 - June 2010
Saxon Mortgage 2008 - February 2010
Saxon Mortgage Services Inc. May 2008 - July 2009
GMAC 2007 - 2008
Skills
fluent in Spanish, fluent in Portuguese
Education
Oklahoma Baptist University 1992 — 1994
Bachelor of Arts, English
Ocwen Financial Corporation/Homeward Residential March 2011 - July 2013
American Home Mortgage Servicing January 2009 - March 2011
American Home Mortgage Servicing October 2007 - January 2009
Hiday & Ricke PA August 2005 - October 2007
Option One Mortgage February 2005 - August 2005
CitiStreet October 2003 - February 2005
Bombardier Capital April 2001 - October 2003
Skills
Ten Key; Director, MSP,..., Courts, Litigation, Account Reconciliation, Insurance, Auditing, Management, Leadership, CRM, Negotiation, Due Diligence, Invoicing, Foreclosures, Loan Modifications, LPS Desktop
Education
Florida Agricultural and Mechanical University 1978 — 1982
Bachelor's degree, Business/Political Science, Graduated Magna Cum Laude
Resolute Health September 2014 - Present
Ocwen Financial Corporation July 2012 - May 2014
American Home Mortgage Servicing May 2011 - February 2012
Bank of America Merrill Lynch Commodities June 2006 - August 2010
Starwood Vacation Ownership 2004 - 2005
Skills
Human Resources, Management, Microsoft Office
Education
Florida A&M University 1998 — 2002
Bachelor of Science (BS), Business Administration and Management, General
T-Mobile Help Desk Tech July 2013 - Present
American Home Mortgage Servicing April 2010 - Present
TEK systems March 2013 - May 2013
ITT-Technical Institute 2012 - 2013
Jacksonville,Fl. April 2006 - April 2010
Skills
Process Improvement, Auditing, SDLC, Visio, Call Center, Vendor Management, Six Sigma, Business Analysis, Software Documentation, Quality Assurance, Requirements Analysis, Business Process..., Risk Management, Networking, Troubleshooting, Windows Server, Security, Operating Systems, Computer Hardware, Information Technology, Training, Call Centers, Microsoft Office, Access, Technical Support, Databases, Customer Service, TCP/IP, Active Directory, Analysis, Team Leadership
Education
ITT Technical Institute-Richardson 2013 — 2015
Bachelor of Science (B.S.), Cyber Security
ITT Technical Institute-Jacksonville 2010 — 2012
IT, network standards and protocols, Linux, Wan operating systems
American Home Mortgage Servicing April 2008 - Present
Education
Northern Arizona University 1990 — 1992
Business
Applied Medical September 2015 - Present
Ark Medical Group January 2014 - September 2015
Crystal Health Care February 2010 - October 2014
American Home Mortgage Servicing 2005 - 2008
Skills
Social Media Marketing, Customer Service, Advertising, Team Leadership, Social Networking, Fundraising, Negotiation, Team Building, Public Speaking, Selling, Strategic Planning, Marketing, Leadership, Mortgage Lending, Social Media, Microsoft Office, Microsoft Excel, PowerPoint, Medical Device Sales, Hospital Sales, Management, Healthcare, Strategy, Marketing Strategy
Education
Indiana University Bloomington 1995 — 2000
Criminal justice
Western Illinois University
Expertise in Business Systems and Process Analysis and Improvement, QA Testing, Project Coordination February 2015 - Present
Union Bank July 2014 - January 2015
DAVITA HEALTH CARE PARTNERS July 2011 - September 2013
Independent Consultant January 2010 - June 2011
AMERICAN HOME MORTGAGE SERVICING September 2004 - October 2009
Quest Software September 2002 - August 2004
Agribuys January 2002 - August 2002
PeopleSupport February 2000 - September 2001
Bearing Point (Ex-KPMG March 1999 - February 2000
Lockheed Martin January 1997 - January 1999
Skills
SDLC, Business Systems..., Business Process..., QA Testing, Business Process..., Project Coordination, Project Management, Developing SQL Queries, Relationship Mangement, Data Analysis, Issue Tracking and..., Application Software..., CRM (Siebel)...
Education
Syracuse University, Syracuse, NY
Master of Business Administration (M.B.A.), Business Administration and Management, General
Syracuse University, Syracuse, NY
Master's degree, Industrial Engineering & Operations Research
Jadavpur University
Bachelor of Science (BS) in Civil Engineering, Civil Engineering
American Home Mortgage Servicing November 2010 - November 2011
American Home Mortgage Servicing March 2010 - November 2010
Markit November 2007 - February 2010
American Home Mortgage December 2004 - August 2007
Schloss & Co, LLC June 2004 - December 2004
Skills
Microsoft Excel, Securitization, SQL, Structured Finance, Loans, Portfolio Management, Mortgage Lending, Mortgage Servicing, Capital Markets
Education
Hofstra University
BBA, Finance
American Home Mortgage Servicing Counseled home owners on retention options through loan modifications, short sale, foreclosure and deed in lieu options.
Interthinx July 2013 - January 2014
Promontory Financial Group, LLC September 2011 - January 2013
Skills
Finance, Loss Mitigation, Foreclosures, Loans, Mortgage Servicing, Home Retention..., Customer Retention, Conventional...
Education
Fullerton College 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Santa Ana College 1987 — 1989
Associate of Arts (AA)
SchoolsFirst Federal Credit Union January 2012 - January 2015
American Home Mortgage Servicing February 2010 - January 2012
AHMSI/Aerotek January 2010 - January 2011
FIRST FUNDING MORTGAGE-RCA January 2004 - January 2010
American United Bancorp January 2003 - January 2004
NovaStar Mortgage January 1999 - January 2003
Skills
Mortgage Lending, Loss Mitigation, Loan Servicing, Loan Origination, Real Estate, Foreclosures, REO, Short Sales, Mortgage Underwriting, Underwriting, Loans, Mortgage Banking, Residential Mortgages
Education
Interior Designers Institute 1990 — 1994
Bachelor's Degree, Interior Design School
Fannie Mae January 2009 - October 2014
Countrywide Mortgage January 2008 - January 2009
American Home Mortgage Servicing January 2007 - January 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Analytics, Business Analysis, Mortgage Lending, Program Management, Risk Management, Project Management, Analysis, Banking, Credit, Budgets, Credit Risk, Loans, Marketing Strategy, Process Improvement
Education
Northwood University 1998 — 2002
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Black Knight Financial Services November 2013 - Present
Chase Home Finance September 2010 - November 2013
American Home Mortgage Servicing April 2008 - September 2010
Option One Mortgage March 1997 - April 2008
Skills
Business Analysis, Call Center, Loan Servicing, LPS, Loans, MSP, System Administration, Financial System..., PMO, UAT coordination, Supervisory Experience, Technology Enhancements, Mortgage Servicing, Analysis, Visio, Call Centers, Mortgage Banking, SDLC, Upload, Management, Banking, Software Development, Vendor Management, Mortgage Lending, Process Improvement, Default, Leadership, Risk Management, Residential Mortgages, Loan Origination, UAT Coordination, IT Development, Integration
Education
California State University-Los Angeles 1986 — 1988
Music, Business Administration
Citrus College 1984 — 1986
Music, Business Administration
Notary Commission State of California
Nationstar Mortgage November 2012 - Present
American Home Mortgage Servicing October 2009 - November 2012
Education
Baylor University
LeaderOne Financial February 2014 - Present
LeaderOne Financial June 2013 - January 2014
Bank of America October 2011 - June 2013
Bank of America June 2011 - October 2011
Bank of America November 2010 - June 2011
Bank of America September 2008 - May 2010
Chase October 2007 - August 2008
American Home Mortgage Servicing September 2005 - August 2007
American Home Mortgage Servicing August 2004 - September 2005
Skills
Loans, Credit, Banking, Credit Analysis, Mortgage Lending, Consumer Lending, Loan Origination, Mortgage Banking, Credit Risk, Lines Of Credit, Cross Selling, Fixed Income, Loan Modifications, Default Servicing, Short Sales, Customer Service, Finance, Government Loans
Education
University of Missouri 2000 — 2004
Bachelors of Science, Business Administration, Marketing Emphasis
Park University
Masters, Business Administration
Recovco Mortgage Management February 2015 - Present
Newbold Advisors October 2011 - September 2014
American Home Mortgage Servicing January 2009 - February 2010
Saxon Mortgage June 2006 - December 2009
Skills
Banking, Customer Service, Microsoft Office, Microsoft Excel, Financial Analysis, Risk Management, Credit, Business Analysis, Loans, Project Management, Strategic Planning, Change Management, Retail Banking, Portfolio Management, Microsoft Word, PowerPoint, Credit Risk, Business Strategy, Credit Analysis, Commercial Banking, Default, Due Diligence, Loan Origination, Loss Mitigation, Mortgage Banking, Mortgage Lending
Education
Paul Quinn College 2001 — 2005
Bachelors, Business Administration and Management, General
Tarrant County College
Project Management
Fannie Mae November 2012 - Present
Bank of America January 2012 - November 2012
American Home Mortgage Servicing February 2007 - January 2012
Bank of America November 2004 - February 2007
Bank of America June 2003 - November 2004
Nationstar Mortgage August 2000 - May 2003
GM Financial/AmeriCredit November 1998 - August 2000
Bank of America July 1996 - October 1998
Southwest Securities January 1995 - June 1996
Skills
MS Office Suite, Mortgage Banking, Microsoft Office, Financial Analysis, Analysis, Process Improvement, Forecasting, Mortgage Lending, Risk Management, Mortgage Servicing, Portfolio Management, Valuation, Mergers & Acquisitions, Financial Risk, Loans, Credit, Management, Leadership, Managerial Finance, Banking, Finance
Education
Texas Christian University 1992 — 1994
MBA, Finance
Makerere University 1988 — 1991
B.Sc., Mathematics
Sumitomo Corporation of America May 2008 - Present
American Home Mortgage Servicing April 2011 - October 2011
Medrad August 2007 - April 2008
Almatis May 2007 - August 2007
Skills
PowerPoint, Inventory Control, HTML, Windows, C++, QuickBooks, Visual Basic, SAP, Access, Minitab, Microsoft Excel, Supply Chain, Microsoft Word, Inventory Management, Project Management, Continuous Improvement, Materials Management, Operations Management, Six Sigma, Microsoft Office, ITIMS, Logistics Management, Financial Accounting
Education
Texas Woman's University 2014 — 2016
EMBA
Duquesne University 2003 — 2007
BSBA, Supply Chain Management & International Business
Bank of America April 2010 - Present
American Home Mortgage Servicing March 2009 - April 2010
Citi Residential Lending/ Ameriquest Mortgage January 2004 - February 2009
Skills
Mortgage Underwriting, Processing, Collections, Loan Modifications, Mortgage Modification, Short Sales, Deed in Lieu, Loss Mitigation, REO
Education
California State University-Fullerton
Retired November 2014 - Present
American Home Mortgage Servicing December 2008 - Present
American Home Mortgage Servicing June 2005 - Present
American Home Mortgage Servicing May 2005 - June 2008
First American National Claims Outsourcing November 2004 - May 2005
Washington Mutual Bank January 1999 - November 2004
Washington Mutual June 1995 - June 2004
Skills
Mortgage Lending, Records Management, Mortgage Banking, Loans, Foreclosures, Mortgage Servicing, Due Diligence, Loan Servicing, Loss Mitigation, Portfolio Management, FHA, VA loans, Bankruptcy, Credit, Loan Modifications, Default, Residential Mortgages, Escrow, Underwriting, Mortgage Underwriting, Loan Origination, Credit Analysis, Consumer Lending, Banking, Investors, Asset Management, Credit Risk, Executive Management, Mergers & Acquisitions, VA Loans
Education
Community College USAF
Communication Management, Communications
Illinois State University
Business Management
American Home Mortgage Servicing November 2011 - Present
Ally Financial Inc. August 1999 - November 2011
Skills
Visio, Process Improvement, Vendor Management, Contract Negotiation, Business Analysis, Strategic Sourcing, Sourcing, Operations Management, Financial Analysis, Risk Management, Outsourcing, Management, Team Leadership, Leadership, Relationship Management, Business Process..., Program Management, Cross-functional Team..., Change Management, Strategic Planning, Forecasting, Strategy, Financial Services, CRM, Mergers & Acquisitions, Six Sigma
Education
Monmouth University 1992 — 1998
MBA, Finance
Monmouth University 1992 — 1998
Barge, Petersen & Odenbreit, LLP April 2010 - Present
Los Coyotes Imaging Center July 2008 - April 2010
American Home Mortgage Servicing April 2005 - July 2008
Skills
Quickbooks, Excel, Accounts Payable, Outlook, Independent Thinker, Accounts Receivable, Account Reconciliation, Medical Terminology, Medical Education
Education
Allied Schools 2008 — 2010
Certified Medical Coder, Medical billing & coding.
Golden West College 2002 — 2005
Pacifica High School 1998 — 2002
American Home Mortgage Servicing 2009 - Present
JPMorgan Chase 2006 - 2009
Skills
Banking, Credit, Credit Analysis, Loans, Mortgage Banking, Mortgage Lending, Negotiation, Call Centers, FHA, Loan Origination, Portfolio Management, Residential Mortgages
Education
Oklahoma State University
Southwest Airlines August 2012 - Present
American Home Mortgage Servicing August 2011 - August 2012
Boeing June 2000 - May 2011
Skills
Vendor Management, PeopleSoft, Sourcing, Process Improvement, Vendor Relationships, Procurement, Access, Microsoft Excel, Negotiation, Pricing, Outlook
Education
LeTourneau University 2002 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Dovenmuehle Mortgage 2013 - Present
PNC 2011 - Present
PNC 2009 - 2011
Flagstar Bank 2007 - 2008
LG Electronics 2007 - 2007
Safeguard Operations LLC 2006 - 2007
American Home Mortgage Servicing 2005 - 2006
Citi 2004 - 2005
AGL Resources 2001 - 2003
Skills
Retail Banking, Call Center..., Call Center Architecture, Supervisory Management, Customer Experience, Sales Operations, Quality Assurance, Training, Hiring Practices, Recruiting, Coaching, Employee Training, Customer Service
Education
American InterContinental University 2008 — 2009
MBA, Human Resources Management
American InterContinental University 2004 — 2007
BBA, Human Resources Management, Cum Laude
CMG Financial November 2012 - Present
American Advisors Group July 2012 - October 2012
MetLife Home Loans February 2009 - July 2012
Emerald Paralegal Services February 1994 - December 2011
American Home Mortgage Servicing February 2002 - February 2009
Citi March 1999 - June 2002
Tra-Tara February 1990 - August 1999
Miller and Aubin, Esqs. September 1994 - August 1997
Law Offices of Barry Friedman, Esq, April 1981 - October 1986
Skills
Notary Public, Real Estate, First Time Home Buyers, Mortgage Underwriting, Investment Properties, Credit, Residential Homes, Underwriting, Closings, Credit Analysis, Banking, Escrow, Mortgage Servicing, Title Insurance, Foreclosures, REO, Finance, Real Estate Law, Funding, Home Equity Loans, Home Equity Lines of..., Purchasing, Purchase Contracts, Trusts, ALTA Surveys
Education
Florida International University - College of Law 1994 — 1996
Bachelor's degree, Law
Marist College 1983 — 1985
Master's degree, Clinical Psychology
Dutchess Community College 1982 — 1984
Associate of Arts and Sciences (A.A.S.), Legal Studies, General, Clinical Psychology
Goldman Sachs May 2015 - Present
Altisource March 2013 - June 2014
American Home Mortgage Servicing February 2009 - March 2013
EMC Mortgage May 2004 - October 2008
Citimortgage May 2000 - January 2004
Skills
Mortgage Servicing, Mortgage Lending, Loan Servicing, Loan Origination, Banking, Mortgage Banking, Residential Mortgages, Credit Analysis, Loans, Credit, Credit Risk, FHA, Loss Mitigation, Default, Underwriting, Management
Education
Hampden-Sydney College 1987 — 1990
BS, Economics
Hampden-Sydney College
PennyMac Loan Services, LLC June 2014 - Present
Homeward Residential, Inc. June 2009 - June 2014
AAA (Part-time) February 2005 - August 2011
American Home Mortgage Servicing July 2007 - June 2009
First Horizon Home Loans August 2000 - July 2007
Countrywide home loans (part-time) June 2002 - January 2005
Skills
Call Center, Operations Management, Team Building, Mortgage Lending, Loan Servicing, Customer Service, Credit, Change Management, Loss Mitigation, coaching, Loans, Aspect, Microsoft Office, Microsoft Excel, Ensemble, Davox, Filezilla, ePro Certified, Outlook, Call Centers, Coaching, Risk Management, Predictive Dialers, Default, Process Improvement, Troubleshooting, Banking, Loan Modifications, Dialer Management, Mortgage Servicing, Management, LPS, Avaya, Insurance, Loan Origination, Access, Mortgage Underwriting, Software Documentation, Workforce Management
Education
Central Texas Commercial College 1996 — 1998
n/a, Criminal Justice/Law Enforcement Administration
Killeen high school 1994 — 1996
JPMorgan Chase July 2011 - Present
American Home Mortgage Servicing October 2009 - July 2011
CitiFinancial Mortgage February 2009 - October 2009
Bank of America May 2008 - February 2009
CitiFinancial Mortgage March 2006 - April 2008
Citicards October 2004 - March 2006
Skills
Mortgage Lending, Underwriting, Loans, Credit, Mortgage Banking, Credit Analysis, Loan Origination, Banking, Portfolio Management, Credit Risk, Risk Management, Refinance, Residential Mortgages, Financial Risk
Education
Eastfield College
Mesquite Highschool
Diploma
Greentree Mortgage Services July 2013 - Present
Metlife home Loans January 2011 - June 2013
American Home Mortgage Servicing January 2010 - January 2011
Countrywide home loans June 2006 - July 2007
ViewPoint Bank March 2001 - July 2006
Skills
Mortgage Servicing, Mortgage Banking, Loss Mitigation, Underwriting, Loan Origination, Credit Analysis, Car Loans, Management, Retail Banking, Auditing, Refinance
Education
Trina Padilla de Sanz Arecibo P.R. 1988 — 1991
High School Diploma, General
North Lake College
Computers, basics
Caliber Home Loans January 2015 - Present
JAG Construction Inc. September 2013 - Present
American Home Mortgage Servicing 2008 - 2012
Option One Mortgage May 2000 - February 2008
Skills
Employee Training, Mortgage Servicing, Process Improvement, Loss Mitigation, Loan Modifications, Customer Service, Cost Reduction Solutions, FDCPA, Development Of Employees, Process Analysis, LPS Desktop, Performance Management, PeopleSoft, Microsoft Office, Call Centers, Leadership, Loans, Management, Mortgage Banking, Mortgage Lending, Training, Program Management, Credit, Vendor Management
Education
Irvine Valley College
MiraCosta College
Wells Fargo Home Mortgage March 2012 - Present
American Home Mortgage Servicing January 2010 - March 2012
Sparta Special Servicing April 2009 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Customer Service, Teamwork, Financial Analysis, Team Leadership, Data Analysis, Outlook
Education
Florida Community College at Jacksonville 2012 — 2016
JPMorgan Chase May 2011 - March 2014
American Home Mortgage Servicing March 2009 - April 2011
Citi Residential Lending October 2000 - April 2009
Skills
Loans, Mortgage Lending, Mortgage Banking, Loan Origination, Credit, Credit Analysis, Residential Mortgages, FHA, Refinance, Banking, Underwriting, Loan Servicing, Mortgage Underwriting, Loss Mitigation, Mortgage Servicing, Consumer Lending, Credit Risk, VA loans, Finance, Portfolio Management
Education
Fullerton College 2001 — 2003
General Studies
Citrus College 1998 — 2000
General Studies
Servite High School 1995 — 1998
High School Diploma