Flycast Partners
Industry: IT service management company
DescriptionFounded: 2011
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Flycast Partners Employees
Blueshift Nine, LLC. February 2009 - Present
Flycast Partners October 2014 - May 2015
BMC Software April 2013 - October 2014
Numara Software(Acquired by BMC Software) March 2011 - April 2013
Numara Software December 2009 - March 2011
Numara Software September 2009 - December 2009
Fintech May 2008 - September 2009
Mindbottling, LLC. October 2007 - May 2008
Raymond James Financial March 2005 - August 2006
Raymond James Financial July 2000 - March 2005
Skills
Cloud Computing, Project Management, Professional Services, Change Management, Process Design, SaaS, Enterprise Software, Software Project..., Salesforce.com, ITIL, Business Analysis, Sales Enablement, IT Service Management, Cloud Security, Data Center, Business Process, Strategy, Networking, Consulting, Leadership, Management, CRM, Cisco Technologies, IT Management, Enterprise Architecture, Training, Agile Project Management, Vendor Management, Outsourcing, Strategic Planning, Risk Management, Software Documentation, Entrepreneurship, SDLC, Solution Selling, Process Improvement, Security, Competitive Analysis, SharePoint, Business Process..., New Business Development, Requirements Analysis, Product Management, Executive Management, Disaster Recovery, IT Strategy, Software Development, Business Intelligence, Servers, Integration
Education
University of South Florida 2006 — 2008
MBA, Entrepreneurship, Marketing, Management
St. Petersburg College 2001 — 2005
BAS, Technology Management
Manatee Community College 1998 — 2000
N/A, General Studies
Short Sales Made Simple LLC February 2014 - Present
Next Home Realty October 2011 - Present
Flycast Partners August 2011 - Present
Lead-ER November 2009 - October 2011
International Magazine Company February 2007 - June 2009
Skills
SaaS, Security, Strategy, Selling, Salesforce.com, Account Management, Disaster Recovery, Sales Process, Program Management, Sellers, Managed Services, Customer Service, Sales Operations, Sales, VoIP, Business Development, Telecommunications, CRM, Change Management, Customer Satisfaction, Strategic Planning, Team Building, Cross-functional Team..., Sales Management, Consulting, Management, Start-ups, New Business Development, Process Improvement, Online Marketing, Strategic Partnerships, Team Leadership, Product Marketing, Training, Entrepreneurship, Enterprise Software, Call Centers, Real Estate, B2B, Leadership, Negotiation, Marketing, Lead Generation, Investment Properties, Email Marketing, Direct Sales, Software Industry, Contract Negotiation, Marketing Strategy, Solution Selling
Education
Metropolitan Community College 1995 — 1997
Associate's degree
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Flycast Partners November 2014 - June 2015
BMC Software January 2014 - November 2014
Weyland-Yutani LLC January 2014 - August 2014
BMC Software February 2012 - January 2014
Scentbox/Kittybox 2014 - 2014
My Laundry Fairy 2013 - 2014
Numara Software October 2011 - February 2012
Custom Manufacturing & Engineering March 2011 - October 2011
R-Stream POS & Data Management Solutions March 2010 - July 2011
Skills
Troubleshooting, Problem Solving, Knowledge Management, Community Building, Disaster Recovery, Servers, Unix, Linux, Security, Windows, Technical Support, Computer Hardware, Rockstar, System Administration, SQL, Customer Service, Cloud Computing, Distributed Systems, IT Service Management, ITIL, SharePoint, Strategic Planning, Game Theory, Perl, Footprints, Oracle SQL, Apache, Tomcat, IIS, bitcoin, SaaS, VoIP, Asset Management, Virtualization, Perl Script, Networking, MySQL, PostgreSQL, Operating Systems, Windows Server, Numara Footprints, Microsoft SQL Server, Active Directory, TCP/IP, Footprints Asset Core, Footprints Service Core, Project Management, PHP, VMware, Cherwell
Education
Keiser University-Ft Lauderdale 2011 — 2013
Bachelor of Science (B.S.), Information Technology Management
Keiser College 2007 — 2009
Associate's Degree, Informaton Technology
Worcester Polytechnic Institute 2005 — 2007
Actuarial Sciences
Venice High School
Venice High School
Flycast Partners June 2013 - October 2013
informa software June 2012 - April 2013
Infinity Software Development October 2008 - April 2012
Big Bend Hospice March 2005 - September 2008
STI Knowledge January 2003 - February 2005
GoCo-op December 1999 - January 2003
Alabama State University August 1998 - November 1999
Walters State Community College August 1994 - May 1998
Walters State Community College August 1993 - May 1994
Bradley County Weekly December 1992 - August 1993
Skills
IT Trainer, Technical Trainer, Implementation Trainer..., EMR / EHR Trainer, Business Analysis, Writer, Technical Writers, Editor, Technical Recruiting, Library Science, Relationship Builder, Problem Solving, Creativity, Discretion, Flexibility, Organization, Curiosity, Loyal, Instructional Design, Interviews, Document Management, Business Process..., SDLC, Technical Support, Training, Leadership, EMR, Recruiting, Management, PMP, SharePoint, Requirements Gathering, Requirements Analysis, Technical Documentation, Time Management, Technical Writing, ITIL, Quality Assurance, Business Process, Project Planning, Scrum, Databases, Testing, Software Project..., Information Technology, Software Documentation, User Acceptance Testing, Vendor Management, Database Design, Cross-functional Team...
Education
University of Tennessee-Knoxville 1995 — 1998
MSLS, Library and Information Science
The University of Tennessee at Chattanooga 1991 — 1992
MA, English: Writing
Lee University 1987 — 1991
BA, English and Intercultural Studies
Certifications
Flycast Partners August 2015 - Present
Ciber January 2015 - June 2015
Third Sky, Inc. May 2013 - December 2014
SourceHOV November 2012 - May 2013
CSC June 2012 - September 2012
CSC January 2012 - July 2012
CIBER, Inc. June 2011 - November 2011
Kforce Technology Staffing July 2009 - June 2011
EDS, an HP Company 2007 - 2009
EDS, an HP Company 2004 - 2007
Skills
IT Service Management, ITIL, Data Center, Vendor Management, Change Management, Servers, IT Operations, Program Management, PMO, Customer Service, Software Documentation, Information Technology, Infrastructure, Service Management, CRM, Incident Management, Problem Management, IT Strategy, Cross-functional Team..., Service Delivery, Automotive, Disaster Recovery, SDLC, Process Improvement, ITIL Certified, IT Infrastructure..., IT Infrastructure..., Project Delivery, Project Management, IT Operations Management, IT Governance, Event Management
Education
Grand Canyon University
Bachelors
Macomb Community College
Associates
Flycast Partners January 2015 - Present
Skills
IT Management, Cloud Computing
Education
Sam Houston State University
Flycast Partners August 2013 - Present
Mortgage Investors Corporation May 2009 - July 2013
Beneficial Finance June 1996 - April 2000
U.S. Coast Guard August 1988 - May 1996
Skills
Sales, Call Centers, Leadership, Loans, Training, Team Building, Team Leadership, Mortgage Lending, Sales Management, Business Development, Customer Service, Management, Customer Retention, Mortgage Banking, Banking, Cold Calling, Government, Coaching, New Business Development, Credit, Loan Origination, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Negotiation, Interviews, ITIL v3 Foundations..., Social Networking, Underwriting, Small Business, Call Center, Team Management, Military, Employee Benefits, Office Management, Office Administration, QuickBooks, TQM, Mortgage Servicing, Volunteer Management, Volunteering, Restaurants, Hospitality Management, Bomgar, Compliance, Webinars, Public Speaking, CRM
Education
University of Arizona, Eller College of Management 1997 — 1998
Business Administration and Management, General, 3.50
University of Alaska Southeast 1992 — 1992
Survival School, Certificate
Eckerd College 1987 — 1988
Business Administration and Management, General, 3.0
Caesar Rodney High School 1983 — 1987
Diploma, College Prep, 3.25
Accusoft August 2014 - Present
Flycast Partners October 2013 - August 2014
Granbury Restaurant Solutions May 2013 - October 2013
Numara Software July 2010 - April 2013
BMC Software July 2010 - April 2013
R-Stream POS & Data Management Solutions February 2007 - July 2010
Tantive Solutions May 2003 - February 2007
ONSITE! Technology, Inc. 2001 - 2003
All Sports LLC/Big Rock Sports 1997 - 2001
Skills
Perl, Scrum, Agile Methodologies, Software Project..., Software Development, ITIL, Agile Project Management, PostgreSQL, SQL, Java, SaaS, Databases, Project Management, Web Applications, Web Development, Cloud Computing, OOP, Database Design, Moose, Enterprise Software, REST, Design Patterns, Linux, SOA, Test Driven Development, jQuery, Architecture, Modern Perl, IT Outsourcing, Enterprise Architecture, Unix, Ninja Skills, Security, Extreme Programming, Software Estimation, Offshore Project..., Offshore Software..., Ext JS, MS Project, POS, DBI, Numara Footprints, Template Toolkit, Function Point Analysis, PERT Analysis, Rockstar, BMC Footprints, Salesforce Administrator, Salesforce.com..., System Architecture
Education
Kaplan University 2008 — 2009
Project Management - IT Track
Manchester College 1992 — 1994
Flycast Partners 2015 - Present
BMC Software December 2011 - May 2015
PriceWaterhouseCoopers July 2008 - December 2010
PwC November 2006 - July 2008
Southeastern Telecom February 2005 - November 2006
JP Morgan Chase April 2004 - April 2005
JP Morgan Chase February 2003 - March 2004
Technology on Premises January 2001 - January 2003
Skills
Windows Server, Business Analysis, Software Documentation, Process Improvement, Windows, Blackberry, VPN, Service Management, Switches, ITIL, Lotus Notes, Networking, Windows 7, Troubleshooting, Technical Support, Testing, Data Center, Information Technology, Firewalls, IT Service Management, Business Process
Education
St. Petersburg College 2009 — 2013
Technology Management, Information Technology
Devry University 2004 — 2008
Technology Management, Information Technology
Flycast Partners June 2015 - Present
Flycast Partners November 2014 - June 2015
Advanced MarketPlace (AMP) March 2014 - November 2014
Advanced MarketPlace (AMP) March 2012 - March 2014
Vitera Healthcare Solutions November 2011 - March 2012
Sage Software, Healthcare March 2011 - November 2011
Numara Software September 2008 - March 2011
Numara Software, Inc. February 2006 - September 2008
Numara Software January 2004 - February 2006
The Academy January 2001 - January 2004
Skills
ITIL, Disaster Recovery, Business Analysis, Cloud Computing, SharePoint, IT Service Management, Project Management, Team Leadership, Change Management, Visio, Software Project..., Microsoft SQL Server, SaaS, Account Management, Virtualization, Business Intelligence, Active Directory, ERP, Solution Selling, Windows Server, Enterprise Software, Software Implementation, Vendor Management, Project Planning, Business Process, Team Building, Strategic Planning, Consulting, Professional Services, Training, Product Management, Software Documentation, SDLC, IT Management, VMware, Program Management, Pre-sales, Management, Leadership, Integration, IT Strategy, Requirements Analysis, IT Asset Management, Business Process..., Salesforce.com, CRM, Enterprise Architecture, Solution Architecture, IT Operations, Service Management
Education
University of Tampa - John H. Sykes College of Business 2007 — 2009
MBA
University of South Florida 2002 — 2006
B.S.
Flycast Partners February 2013 - Present
Synergy ITSM Inc. July 2007 - February 2013
EMI Music Christian Music Group May 2006 - June 2007
Corrections Corporation of America June 2004 - May 2006
Union University September 2001 - April 2002
Union University February 1999 - September 2001
Union University April 1998 - February 1999
Hanover College April 1994 - April 1998
Skills
System Administration, Windows Server, Technical Support, SaaS, Microsoft SQL Server, Troubleshooting, Software Installation, System Deployment, Enterprise Software, IT Service Management, VMware, ITIL, Salesforce.com, Training, Servers, Cloud Computing
Education
Southwestern Baptist Theological Seminary 1990 — 1993
MDivBL
Union University 1985 — 1988
Bachelor of Arts
Flycast Partners November 2013 - Present
PERRLA LLC July 2010 - October 2013
Synergy ITSM April 2006 - July 2010
Corrections Corporation of America October 2003 - April 2006
ClientLogic January 2002 - December 2003
Sitel January 2002 - December 2003
Bluestar Communications 2000 - 2001
Skills
ITIL v3 Foundations..., Cherwell Service..., IT Management, ITIL, Microsoft SQL Server, Integration, Technical Support, Software Installation, Networking, SQL, Troubleshooting, Team Leadership, Enterprise Software, IT Service Management
Education
Art Institute of Pittsburgh 1992 — 1994
Industrial Design
Flycast Partners August 2010 - Present
Synergy ITSM Inc April 2005 - July 2012
Equinox Consulting Group December 2003 - May 2005
Xylex USA May 2001 - January 2004
Software Integration Solutions December 1998 - December 2001
Carnival Cruise Lines 1990 - 1998
Skills
IT Service Management, ITIL, Customer Service, Team Building, Business Intelligence, Product Management, Contract Negotiation, Networking, Help Desk Implementation, Process Improvement, CRM, Pre-sales, Service Delivery, Management, Business Process, Strategic Planning, Consulting, Project Management, Training, Cloud Computing, New Business Development, Strategy, Business Strategy, Integration, Information Technology, Management Consulting, Security, Direct Sales, Leadership, Sales Process, SaaS, Selling, Enterprise Software, Program Management, Vendor Management, Project Planning, Service Management, Solution Selling, Analysis, IT Management, Professional Services, IT Strategy, Team Leadership, Change Management, Managed Services, Business Development
Education
EXIN ITIL v3 Certification 2011 — 2011
ITIL v3 Certification, IT Service Management & ITIL Best Practice, Certified
Numara Software Certification Program 2011 — 2011
Certified Professional on Footprints ServiceCore, IT Service Management, Certified Proffessional
BMC Software Certification Program 2005 — 2009
Certified Professional in BMC Service Desk Express, IT Service Management, Certification
EXIN ITIL Certification 2005 — 2005
ITIL Foundation Certification, ITIL and ITSM
Tecnológico de Monterrey 1982 — 1986
MIS, Information Systems
Country Day School 1980 — 1981
Florida International University
Flycast Partners January 2015 - Present
OnTrak Promographics, Inc. October 2014 - Present
BMC Software September 2013 - October 2014
BMC Software May 2011 - September 2013
AnyDoc Software November 2008 - May 2011
RDS Mobile Solutions LLC 2010 - 2011
OnTrak Promographics, Inc. May 2007 - May 2008
Wet Willie's 2003 - 2008
Skills
Lead Generation, Solution Selling, Salesforce.com, Sales Process, Enterprise Content..., Image Capture, Account Management, Marketing Communications, Document Management, Marketing, New Business Development, Marketing Strategy, Sales, Business Development, Negotiation, Business Process, Direct Sales, Enterprise Software, SaaS, Channel Partners, Management, Selling, CRM, Professional Services, Cloud Computing, Sales Operations
Education
University of South Florida 2002 — 2008
Bachelor, Marketing
Flycast Partners April 2015 - Present
HNTB May 2005 - March 2015
Corporate Express May 1999 - May 2005
Skills
Active Directory, IT Management, Windows, Servers, Windows Server, ITIL, SharePoint, VMware, Disaster Recovery, Technical Support, IT Service Management, Program Management, Management, Visio, IT Operations, Windows XP, Troubleshooting, Process Improvement, Citrix, Software Documentation
Education
University of Phoenix 2009 — 2011
BSIT, Information Technology
Flycast Partners August 2013 - Present
RJR Innovations Inc. May 2009 - July 2013
Gowlings May 2003 - March 2009
Skills
Service Desk, Cloud Computing, Servers, Incident Management, Enterprise Software, ITIL, VMware, Active Directory, IT Service Management, Windows Server, Microsoft SQL Server, Integration, Troubleshooting, SQL, Virtualization, Requirements Analysis, Business Analysis, Change Management, SaaS, Business Process, System Administration
Education
Algonquin College of Applied Arts and Technology
Flycast Partners June 2013 - Present
Heritage Hardwood Flooring May 2009 - June 2013
Skills
Troubleshooting, Incident Management, Cloud Computing, Enterprise Software, ITIL, IT Management, SDLC, SaaS, Service Desk, Business Intelligence, IT Operations, Disaster Recovery, Service Management, Service Delivery
Education
University of Central Florida 2012 — 2015
Bachelor of Science (BS), Computer Science