Sitel Company

Industry: Company


Sitel is a company of Acticall Sitel Group headquartered in Miami, Florida. The original SITEL was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies. Headquarters: Miami, Florida, United States CEO: Laurent Uberti Number of employees: 75,100 Parent organization: Sitel Worldwide Corporation Founded: 1985, Omaha, Nebraska, United States Number of locations: 108

Sitel List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sitel. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Sitel Salaries. You can even request information on how much does Sitel pay if you want to. Learn about salaries, pros and cons of working for Sitel directly from the past employees.

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2,702 Sitel employees in database. Find out everything there's to know about Sitel employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Sitel Employees

Fatima Azzahra Boubyane Fatima Azzahra Boubyane Greater New York City Area Details
Fatima Azzahra Boubyane's Sitel Experience June 2010 - September 2010
Job Partner Mercy Tech Consulting
Industry Higher Education
Friedrich Rueckert   February 2012 - February 2013
Sitel   June 2010 - September 2010

Recherche, Enseignement, Microsoft Office, Parler en public

New York University   2015 — 2017
Graduate Studies

Jâmiât Mohammed El-Khâmiss Souissi Rabat   2009 — 2012
Bachelor's degree, English Studies - Cultural Studies

Institut Ben M'barek

Chike Cumberbatch Chike Cumberbatch Alfred Station, New York Details
Chike Cumberbatch's Sitel Experience April 2012 - June 2013
Job Multimedia Sales Executive at The Evening Tribune
Industry Newspapers
The Evening Tribune; Gatehouse Media   July 2013 - Present
Sitel   April 2012 - June 2013
Sitel   September 2011 - April 2012
Sitel   April 2010 - September 2011
Sitel   August 2010 - December 2010
CCM AmeriCorps Leap   2001 - 2002

Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Management, Mentoring, Financial Reporting, Reporting & Analysis, Cost Reporting, Team Building, Troubleshooting, Recruiting, Account Management, Business Strategy, Leadership, Customer Satisfaction, Analysis, Online Marketing, Selling, Call Centers, Social Media, SEO, Team Management, Operations Management, Public Speaking, Training, Marketing Strategy, New Business Development, Social Media Marketing, Strategic Planning, Social Networking, Facebook, Online Advertising, Digital Media, Advertising, Email Marketing, Coaching, Process Improvement, Marketing Communications, Outsourcing, Event Planning, Marketing, Team Leadership, Digital Marketing

Alfred State College - SUNY College of Technology   2002 — 2010
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services

Alfred State College - SUNY College of Technology   2002 — 2010
Bachelor of Business Administration (BBA), Computer/Information Technology Administration and Management

Shanelle Collins Shanelle Collins Augusta, Georgia Area Details
Shanelle Collins's Sitel Experience April 2007 - December 2008
Job Business Owner
Industry Retail
Sugar Me Blu   August 2014 - Present
Golden Harvest Food Bank  May 2014 - Present
MedEx Associates, LLC  October 2011 - December 2013
Teleperformance  August 2009 - December 2010
Sitel   April 2007 - December 2008

Healthcare, Healthcare Management, HIPAA, Employee Relations, Hospitals, Benefits Administration, Employee Benefits, FMLA, Human Resources, New Hire Orientations, Deferred Compensation, Recruiting, Kronos, Performance Management, Applicant Tracking..., Healthcare Information..., Customer Service, Management, Hiring, Payroll, Talent Acquisition, Interviews

Walden University   2012 — 2014
Bachelor, Business Administration

Augusta Institute of Dental Assisting   2011 — 2011
Certificate, Dental Assisting

Sandersville Technical College   2004 — 2006
Associates, Business Administration

Marion Hill Marion Hill Starkville, Mississippi Details
Marion Hill's Sitel Experience September 2008 - January 2010
Job Nutritionist
Industry Food Production
Tyson Foods  March 2011 - December 2013
Sitel   September 2008 - January 2010
Coca-Cola Bottling Co. Consolidated  August 2007 - July 2008

Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Nutrition, Nutritional Counseling, Nutrition Education, Sports Nutrition, Dietetics, Diet, Diet Planning, Food & Beverage, Food Service, Food Safety, Food Industry, Food Processing, Food Science, Food Technology, Food Preparation, Food Packaging, Wine & Food Pairing, Food Manufacturing

East Mississippi Community College   2014 — 2014
certificate, Basic Manufacturing Skills

Alcorn State University   2003 — 2007
Bachelors of Science, Nutrition Sciences

East Mississippi Community College   2001 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Tenita Wiley` Tenita Wiley` Dallas/Fort Worth Area Details
Tenita Wiley`'s Sitel Experience February 2007 - February 2008
Job Pharmacy Tech at Methodist
Industry Pharmaceuticals
Methodist Health System  2012 - Present
Omnicare  April 2012 - August 2012
Paramount Multiservices   February 2008 - April 2012
Sitel   February 2007 - February 2008
Prime Therapeutics  June 2002 - December 2005

Microsoft Office, Research, Teaching, Microsoft Word, Microsoft Excel, Customer Service, Data Entry

DCCCD   2012 — 2014
Pre-Pharmacy Studies

Tarrant County College   2010 — 2012
Pre-Pharmacy Studies

Platt College-Dallas   2006 — 2007
Pharmacy Technician, Pharmacy Technician/Assistant, 3.5

Tarrant County Community College

Pata Saidykhan Pata Saidykhan Greater Omaha Area Details
Pata Saidykhan's Sitel Experience June 2005 - January 2007
Job Chargeback Specialist at PayPal
Industry Financial Services
PayPal  January 2010 - Present
PayPal  September 2007 - January 2010
Sitel   June 2005 - January 2007

E-commerce, Product Management, Online Advertising, Mobile Devices, Digital Marketing, Fraud Detection, Risk Analysis, Dispute Resolution, Management, Fraud, Analysis, Customer Experience, Credit Cards, E-payments, Payments, Payment Card Processing

Bellevue University   2005 — 2008
Master of Business Administration (MBA), Finance and Marketing

University of the Gambia
Bachelor of Science (BSc), Economics/Business

Meghan Dukes Meghan Dukes Albuquerque, New Mexico Details
Meghan Dukes's Sitel Experience November 2012 - May 2013
Job Health Coordinator at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Industry Insurance
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   June 2014 - Present
Prime Therapeutics  November 2013 - June 2014
Fidelity Investments  August 2013 - November 2013
Sitel   November 2012 - May 2013
Miller Bonded   August 2011 - September 2012
Office Team  October 2010 - October 2011
Santa Ana Star Casino  May 2007 - June 2010
T-Mobile  August 2006 - May 2007

Process Scheduler, Contract Management, Construction Management, Change Orders, Subcontracting, Microsoft Office, Microsoft Excel, Submittals, Primavera P6, Microsoft Word, Pre-construction, Outlook, Administrative..., Procurement

Carrington College-Albuquerque   2009 — 2010
Certificate, Health and Medical Administrative Services

Alex McTaggart Alex McTaggart Ottawa, Canada Area Details
Alex McTaggart's Sitel Experience February 2005 - January 2008
Job Web Manager at Kunstadt Sports
Industry Graphic Design
Kunstadt Sports   June 2014 - Present
Alex Mctaggart   February 2014 - May 2014
ASAPpm   May 2013 - January 2014
ASAPpm   October 2010 - April 2013
ASAPpm   October 2008 - September 2010
Sitel   February 2005 - January 2008
AVW Telav  January 2005 - June 2005
Brookstreet Pictures   September 2003 - December 2004
Brookstreet Pictures   September 2003 - December 2004
museum london  June 2003 - December 2003

Graphic Design, Audio Engineering, Web Development, Troubleshooting, Multimedia, Flash, Project Coordination, Social Media, Variable Data Printing, Sound, Brochures, Film, Music, Graphics, Offset Printing, Photography, Photoshop, Illustrator, Digital Audio, WordPress, Guitar, Drums, Foley, Sound Design, Spreadsheets

Fanshawe College   2002 — 2005
Music Production (M.I.A.)

Algonquin College of Applied Arts and Technology   1999 — 2001
Graphic Design

Daniela Simittchieva Daniela Simittchieva Bulgaria area Details
Daniela Simittchieva's Sitel Experience April 2015 - Present
Job Technical Support Specialist
Industry Outsourcing/Offshoring
Sitel   April 2015 - Present
Self  July 2013 - Present

Teamwork, Microsoft Office, Social Networking, Marketing, Social Media, International Relations, Team Management, Intercultural..., Social Media Marketing, Business Strategy, Digital Photography, Advertising, Training, Creativity, Team Leadership, Public Relations, Mac, Communication Skills, Communication, Highly detail oriented, International Business, Customer Service, Instagram, Facebook Marketing, Photography, Public Speaking, Twitter, Photoshop, Brand Management, Sales Management, Online Branding, Technical Support

Laurea University of Applied Sciences   2006 — 2013
Bachelor of Business Administration (BBA)

European College of Business and Management   2004 — 2004
Exchange Programme

Kimberly Dokes Kimberly Dokes Horn Lake, Mississippi Details
Kimberly Dokes's Sitel Experience July 2008 - May 2009
Job Experienced HR, Administration, Health Information Management and Customer Service Representative
Industry Hospital & Health Care
Unified Health Services  June 2015 - Present
LabCorp  May 2010 - May 2014
U.S. Census Bureau   November 2009 - July 2010
Sitel   July 2008 - May 2009
UHS Hospitals  January 2008 - June 2008
Future Electronics  November 2006 - November 2007
Mississippi Department of Health  May 2004 - October 2006

HIPAA, Healthcare, Healthcare Information..., Customer Service, Call Centers, Hospitals, Healthcare Management, Managed Care, EHR, Process Improvement, EMR, Medical Terminology, Phlebotomy, Medical Devices, Client Billing, Medical Billing, Office Administration, Problem Solving, Collections, Appointment Scheduling, CPT, ICD-9, ICD-9-CM, Customer Support, Telephone Reception, Cash Handling Experience, Warehousing, Order Picking, Shipping, Reliable, Team Leadership, Non-profit Volunteer, Timeslips

Delta Technical College   2014 — 2015
Medical billing and coding

National College of Business and Technology-Nashville   2010 — 2012
Associate of Science (A.S.), Health Information Management, 3.2

Remington College-Memphis Campus   2004 — 2005
Diploma, Medical/Clinical Assistant

Laura Caraveo Laura Caraveo Las Vegas, Nevada Details
Laura Caraveo's Sitel Experience January 2007 - November 2008
Job Office Assistant/ leasing agent at MPM Corp
Industry Telecommunications
MPM Corp. Northpointe Apartments   March 2014 - Present
Data Exchange  December 2011 - August 2013
AT&T  February 2009 - November 2011
Sitel   January 2007 - November 2008

Customer Service, Microsoft Office, Social Media, Filing, Data Entry, Fax, Troubleshooting, Training, Deep Tissue Massage, Therapeutic Massage, Technical Support

Everest College-Reseda   2006 — 2006
Diploma, Massage Therapy/Therapeutic Massage

Los Angeles Pierce College   1999 — 2001

James Monroe High School

Jescel Sucaldito Jescel Sucaldito Las Vegas, Nevada Area Details
Jescel Sucaldito's Sitel Experience April 2005 - May 2012
Job Global Order Fulfillment 3 at IGT
Industry Marketing and Advertising
IGT  January 2012 - Present
Sitel   April 2005 - May 2012
ACA PACIFIC   March 1999 - 2000
Ayala Systems Technology, Inc.   1996 - 2000

Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java

Ateneo de Davao University   1990 — 1994
Bachelor's degree, Marketing

Assumption College, Davao   1980 — 1989

Jason Chute Jason Chute Ottawa, Canada Area Details
Jason Chute's Sitel Experience 2006 - 2008
Job Technical Solutions Consultant at Halogen Software
Industry Information Technology and Services
Halogen Software  July 2014 - Present
Hewlett-Packard  September 2012 - June 2014
Hewlett-Packard  August 2011 - March 2012
VMC  June 2006 - August 2011
Sitel   2006 - 2008

IT Operations, Active Directory, Sla, SQL, Service Delivery, ITIL, Laptops, Cloud Computing, Troubleshooting, Vendor Management, IT Service Management, SharePoint, Windows 7, Service Desk, Call Centers, Data Center, Incident Management, PMP, Computer Hardware, ITIL Certified

Algonquin College of Applied Arts and Technology
Computer Science and Engineering

Carlos Medrano Carlos Medrano Greater Atlanta Area Details
Carlos Medrano's Sitel Experience January 2012 - March 2012
Job Media Manager at Response Mine Interactive
Industry Marketing and Advertising
Response Mine Interactive  June 2014 - Present
Response Mine Interactive  January 2014 - June 2014
White Shark Media  March 2013 - November 2013
Sitel   January 2012 - March 2012

Google Adwords, SEM, PPC, Conversion Optimization, Search Advertising, Online Advertising, Google Analytics, Advertising, Digital Marketing, Online Marketing, Marketing Strategy, Marketing

Universidad Americana (NI)   2009 — 2013
Bachelor of Engineering (B.E.), Industrial Engineering

Universidad Americana (NI)
Logistics and Operations, Post Graduate Course

Emmanuel Queruau Lamerie Emmanuel Queruau Lamerie San Angelo, Texas Details
Emmanuel Queruau Lamerie's Sitel Experience November 2012 - January 2013
Job Promoteur des ventes CHR at AnheuserBusch InBev
Industry International Trade and Development
Anheuser-Busch InBev  October 2014 - Present
Business Excellence For Professional Consulting (BEPC)   January 2013 - July 2013
Sitel   November 2012 - January 2013
Townsquare Media  February 2012 - May 2012
ACF Centrale   April 2011 - July 2011
Darty  January 2010 - February 2011
Surcouf   June 2006 - July 2006

Sales, English, French, German, Social Media Marketing, Marketing, E-commerce, E-business, Internet, Customer Service, Customer Support, Business Development, Travel Arrangements, Onboarding, HR Information..., Telemarketing, Human Resources

IÉSEG School of Management   2013 — 2015
Master of Science in Management (MSc), International Negotiation & Sales Management

Angelo State University   2011 — 2012
Bachelor of Business Administration (BBA), International Business

   2009 — 2011
Diplôme Universitaire de Technologie, Technique de Commercialisation

Saint Jean-Baptiste De La Salle High School   2007 — 2009
French baccalaureate, Science and Technologies Management

Levon Bing Levon Bing El Cajon, California Details
Levon Bing's Sitel Experience September 2012 - November 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Sitel   September 2012 - November 2012
Sitel   2012 - 2012

Customer Service, Cash Handling Experience, Call Center, Caregiving, Fast Paced Environment

Career College of San Diego   2011 — 2012
Certificate, Administration

Cuyamaca College   2002 — 2004
n/a, n/a

Teddrick Pearson Teddrick Pearson Phoenix, Arizona Area Details
Teddrick Pearson's Sitel Experience April 2009 - February 2010
Job Property Manager
Industry Real Estate
Real Property Management  October 2013 - April 2014
Capilano Properties  December 2012 - August 2013
Brookfield Terrace Apartments   October 2011 - September 2012
Sitel   April 2009 - February 2010

Customer Service, Marketing, Time Management, Management, Real Estate, Sales, Recruiting, Leases, Account Management, Sales Management, Investment Properties, Training, Negotiation, Customer Satisfaction, Employee Relations, Human Resources, Property Management, Accounts Payable, Accounts Receivable, Collections, Financial Services, Tax Preparation, Financial Reporting, Hotel Booking, Bookkeeping, Payroll, Wire Transfers

Brookline College-Albuquerque   2008 — 2011
Associate of Arts, Business

Monica King Monica King Nashville, Tennessee Details
Monica King's Sitel Experience July 2013 - August 2014
Job Operations Manager at Spartan Staffing
Industry Staffing and Recruiting
Spartan Staffing  November 2014 - Present
Spartan Staffing  March 2014 - November 2014
Sitel   July 2013 - August 2014
Spartan Staffing  October 2012 - March 2014
Anthem Education Group  June 2012 - October 2012
Comcast Cable  April 2007 - May 2012

Cold Calling, Call Centers, Account Management, Recruiting, Direct Sales, Applicant Tracking...,, Temporary Placement, Telecommunications, Talent Acquisition, Sales Process, Training, Human Resources, Interviews, Staffing Services, Hiring, Employee Relations, B2B, Sales Presentations, Team Building, Building Relationships, Networking, HRIS, PeopleSoft, Sourcing, Contract Recruitment, Social Networking, Team Leadership

Southern New Hampshire University   2013 — 2015
Master of Business Administration (MBA), Human Resources Management and Services

Alabama Agricultural and Mechanical University   2003 — 2007
Bachelor of Arts (BA), Mass Communication/Media Studies, minor Marketing

George Brett Lowe Sr. George Brett Lowe Sr. Greater Atlanta Area Details
George Brett Lowe Sr.'s Sitel Experience March 2007 - August 2010
Job Entrepreneur and Innovative Consultant
Industry Marketing and Advertising
Golden Triangle Enterprises   August 2013 - Present
ApartmentK LLC.   August 2010 - Present
DIRT   August 2010 - July 2013
Scotty ATL   2011 - April 2013
Enterprise Rent-A-Car  August 2010 - June 2012
Sitel   March 2007 - August 2010

Sales, Management, Sales Management, Training, Selling, Coaching, Customer Service, Entrepreneurship, Account Management, Customer Satisfaction, Cold Calling, Customer Retention, Social Media Marketing, Social Networking, Time Management, Leadership, Strategic Planning, Social Media, Marketing, Team Building, Public Speaking

Mississippi State University   2006 — 2009
Bachelor of Science, Kinesiology

East Central Community College   2005 — 2006
A.A, Liberal Arts

Alcorn State University   2004 — 2005
Physical Therapy

Roshad Wilson Roshad Wilson Las Vegas, Nevada Details
Roshad Wilson's Sitel Experience March 2015 - Present
Job Self Employed at Netflix
Industry Entertainment
Sitel   March 2015 - Present
Netflix  August 2013 - March 2014
4G Wireless - Verizon Wireless  February 2012 - August 2013

Sales, Customer Service, Retail, Customer Satisfaction, Team Leadership, Inventory Management, Customer Experience, Sales Management, Mobile Devices, Wireless, Training, Cold Calling

Everest College-Henderson
Criminal Justice and Corrections

Claude Bernhard Claude Bernhard Philadelphia, Pennsylvania Details
Claude Bernhard's Sitel Experience August 2013 - November 2013
Job Unemployed
Industry Music
Sitel   August 2013 - November 2013

Microsoft Office, Windows, Computer Hardware, Windows 7

Full Sail University   2013 — 2015

Academy of Art University

Khalilah Alston Khalilah Alston San Francisco Bay Area Details
Khalilah Alston's Sitel Experience June 2006 - June 2007
Job Video Editor at IGN Entertainment
Industry Motion Pictures and Film
IGN Entertainment  August 2013 - Present
Freelance  January 2007 - Present
Office Team  November 2012 - August 2013
IGN Entertainment  January 2013 - February 2013
JOHLT Productions (formerly Edelman)   April 2011 - August 2012
Nrgize/24 Hour Fitness   October 2007 - April 2011
Robert Half International  June 2007 - August 2007
Sitel   June 2006 - June 2007
Capital School District  August 2005 - June 2006

Final Cut Pro, Photoshop, After Effects, Avid, DVD Studio Pro, Microsoft Word, Microsoft Excel, Google Docs, Avid Unity, Avid Media Composer, Video Production, Video Editing, PluralEyes, Clip Browser, Canon XF Utility, Avid ISIS, Broadcast, Pro Tools, Film, Video, Adobe Creative Suite, Editing, HD Video, Premiere, Photography, Film Production, Short Films, Final Cut Studio, Web Video, Videography, Music Videos, Color Correction, Camera

Academy of Art University   2007 — 2010
M.F.A, Motion Picture & Television

Wesley College   2001 — 2005
B.A, Media Arts

Chelsea Blake Chelsea Blake Augusta, Georgia Details
Chelsea Blake's Sitel Experience August 2009 - February 2010
Job Baggage Service Agent at Delta Air Lines
Industry Airlines/Aviation
Delta Air Lines  June 2010 - Present
Sitel   August 2009 - February 2010

Data Coding, Customer Service, Customer Retention, Consumer Insight, Product Management, Privacy Policies, Web Services

Virginia College-Augusta   2010 — 2013
Associate of Science (A.S.), Business Administration, Management and Operations

Claflin University   2008 — 2009
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.6

T.W. Josey High School   2004 — 2008
Dual Seal Diploma, College/University Preparatory, 3.8

Glenn Nason Glenn Nason United States Details
Glenn Nason's Sitel Experience January 2004 - January 2005
Job Learning Specialist at in2com
Industry Outsourcing/Offshoring
in2com   February 2005 - Present
Sitel   January 2004 - January 2005
Oxfam Wereldwinkels / Oxfam Fair trade   January 2003 - June 2003
Staatssecretaris Anissa Temsamani   January 2003 - March 2003

Vrije Universiteit Brussel   2013 — 2014
bewijs van pedagogische bekwaamheid (BPB), Specifieke Lerarenopleiding Cultuur- en maatschappijwetenschappen


Graduaat, Communicatiebeheer

Koninklijk Atheneum
ASO, Moderne talen I - II - Wiskunde; Economie

Licentiaat, Politieke wetenschappen

Cynthia O'Rourke Cynthia O'Rourke Albuquerque, New Mexico Details
Cynthia O'Rourke's Sitel Experience December 2012 - September 2013
Job Artist and Manager
Industry Fine Art
Circle K  October 2013 - Present
C.L.Ink   November 2012 - Present
Sitel   December 2012 - September 2013
Family Dollar  October 2010 - November 2012
Denny's  December 2003 - October 2010

Customer Service, Microsoft Office, Time Management, Microsoft Excel, Retail, Sales, Inventory Management, Microsoft Word, Cashiering, Customer Satisfaction, Data Entry, Teamwork, Team Building, Painting, Illustrator, Budgets, Telephone Skills, Catering, Research, Editing, Restaurants, Training, Food, POS, Leadership, Restaurant Management, Photoshop, Hospitality, Food, Drawing, Critical Thinking, People Skills, Contemporary Art, Hiring, Merchandising, Management, Communication, Technical Support, Employee Training, Loss Prevention, Inventory Control

The Art Center Design College-Albuquerque
Bachelor's degree, Illustration

Von Wallace Von Wallace Dallas/Fort Worth Area Details
Von Wallace's Sitel Experience 1994 - 1997
Job System Administrator at Pace Analytical
Industry Information Technology and Services
Pace Analytical  December 2012 - Present
EXCO Resources, Inc.   January 2008 - January 2011
Business Technology Solved   December 2001 - July 2008
DRS Technologies, Inc.   January 2006 - January 2008
CompuCom  January 2002 - January 2004
EDS Group  January 1999 - January 2002
Distribution Data Management Systems   1997 - 1999
Sitel   1994 - 1997

SQL, Microsoft SQL Server, VB.NET, Windows Server, Network Administration, System Administration, VBScript, Servers, vmware, Active Directory, Disaster Recovery, Novell, Terminal Server, winbatch, firewalls, routers, Switches, Exchange, IIS, OSX, Borland Delphi, Software Development, Software Engineering, Deep Packet Inspection, AIX Administration, Linux, Crystal Reports, Security Audits, TCP/IP, VMware, Firewalls, Microsoft Exchange, Routers, VPN, OS X, Networking, Security, IT Service Management

American Commercial College-San Angelo

Angelo State University
Business and Computer Science

Kaysie Griffin Kaysie Griffin Las Vegas, Nevada Details
Kaysie Griffin's Sitel Experience October 2013 - February 2014
Job Receptionist at Chapel of the Flowers
Industry Hospitality
Chapel of the Flowers  November 2014 - Present
UPS  March 2014 - September 2014
Sitel   October 2013 - February 2014
Einstein Noah Restaurant Group, Inc.   October 2012 - November 2013
iRecovery LLC   September 2011 - September 2012
Las Vegas Parking Inc   January 2010 - February 2010
Las Vegas Funding Group   April 2009 - November 2009
Goodwill Industries International  October 2008 - March 2009
Subway  March 2007 - July 2008

Sales, Social Media Marketing, Graphic Design, Web Design, Web Development, Customer Service, Bartending, Administrative..., Supervisory Skills, Call Centers, Conflict Resolution, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, Point of Purchase, Cashiering, 10 Key, Employee Training, Adobe Design Programs, PowerPoint, Public Speaking

College of Southern Nevada   2007 — 2010
Associate of Science (A.S.), Web/Multimedia Management and Webmaster

ABC Bartending School   2010 — 2010
Certification, Hospitality Administration/Management, A+

Kiri Mixon, MBA Kiri Mixon, MBA Birmingham, Alabama Area Details
Kiri Mixon, MBA's Sitel Experience May 2013 - Present
Job Recruiter at Sitel
Industry Human Resources
Sitel   May 2013 - Present
Wells Fargo Home Mortgage  February 2012 - Present
Wells Fargo Home Mortgage  February 2012 - Present
Strayer University  July 2010 - February 2012

Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Analysis, Employee Relations, Human Resources, Leadership, Management, Recruiting, Training

Strayer University (VA)   2009 — 2011
Master of Business Administration (MBA), Human Resources Management and Services, 3.5

Alabama State University   2002 — 2006
Bachelor of Arts (BA), Communication and Media Studies, 3.3

Donya Graham Donya Graham Augusta, Georgia Area Details
Donya Graham's Sitel Experience April 2012 - May 2012
Job Seeking Open Opportunities
Industry Financial Services
NCO Financial Systems  April 2013 - Present
ALDI Stores  July 2012 - April 2013
Sitel   April 2012 - May 2012
Sitel Corporation  April 2012 - May 2012
Kroger  October 2011 - March 2012
Sitel Corporation  2012 - 2012
Sitel   October 2009 - January 2010
Sitel Corporation  October 2009 - January 2010
Burger King  July 2009 - October 2009
Target Corporation  September 2008 - June 2009

Customer Service, Financial Services, Troubleshooting, Accounting, Inventory Management, Loss Prevention, Store Management, Retail Sales, Retail, Visual Merchandising, Merchandising, Cashiering, Inventory Control, Customer Experience, Data Entry, Time Management

Job Corps Center   2006 — 2007
High School Diploma2007, Business Administration, Management and Operations

Aiken High School   2004 — 2006

Aiken Technical College
Business Administration and Management, General

Bhavna Ahuja Bhavna Ahuja Greater New York City Area Details
Bhavna Ahuja's Sitel Experience July 2005 - September 2007
Job Director of Global F&O at Novus Global Solutions
Industry Information Technology and Services
Novus Global Solutions   January 2014 - Present
Novus Global Solutions   October 2013 - December 2013
Hutchison 3G  June 2010 - July 2011
Syntel  September 2007 - June 2010
Sitel   July 2005 - September 2007

Corporate Finance, HR Policies, Team Management, Human Resources, Finance, Process Improvement, Payroll, MIS, Management, Business Process, Leadership, Business Analysis, Vendor Management, Strategy, Tax Accounting, Talent Acquisition, ERP, Employee Engagement

XLRI Jamshedpur   2009 — 2010
Master of Business Administration (MBA), HR

Swami Vivekananda Institute Of Science And Technology   1999 — 2002
Bachelor of Commerce (BCom)

Shah Wahida Nashreen Shah Wahida Nashreen Toronto, Canada Area Details
Shah Wahida Nashreen's Sitel Experience 2005 - 2008
Job Master of Environmental Science graduate, University of Toronto
Industry Environmental Services
Earth Rangers  April 2014 - September 2014
North South University  2008 - 2011
Sitel   2005 - 2008

Environmental Impact..., Ecology, Climate Change, Water Supply and..., Environment and Health, Geographic Information..., Solid Waste Management, Management of Hazardous..., Environmental Awareness, GIS, ArcGIS, Waste Management, Research, Capacity Building, Environmental Science, Sustainable Development, Environmental Policy, Water Management, Sustainability, Environmental..., Natural Resource..., Water Quality, Environmental..., Water Resources, Environmental Issues, Water, Field Work, Data Analysis, Proposal Writing, Report Writing, Sampling

University of Toronto at Scarborough   2013 — 2014
Master of Environmental Science, (Environmental Site Assessment, Contaminated Site Remediation, Project Management)

University of Newcastle upon Tyne   2003 — 2004
Master of Science (MSc), Environmental Engineering, Passed with Distinction

Khulna University   1997 — 2001
Bachelor of Science (BSc), Environmental Science, CGPA 3.88 in a scale of 4.00

Kenneth Goad Kenneth Goad Charleston, South Carolina Area Details
Kenneth Goad's Sitel Experience November 2009 - April 2010
Job Student at College of Charleston
Industry Retail
College of Charleston  August 2012 - Present
Urban Outfitters Inc  November 2010 - May 2011
Sitel   November 2009 - April 2010
Wal-mart  June 2008 - November 2008
Seer Insurance Inspections   March 2008 - July 2008

Customer Service, Merchandising, Visual Merchandising, Retail, Inventory Management, Cashiering, Loss Prevention, Microsoft Office, Data Entry, Phone Etiquette, Microsoft Excel, Outlook, Retail Sales, PowerPoint, Microsoft Word, Time Management, Phone Skills, Customer Satisfaction, Sales, Cash Register, Typing, Telephone Skills

College of Charleston   2012 — 2014
International Studies

Aiken Technical College   2006 — 2011

Aiken High School   2004 — 2006
High School Diploma

Jon Sakura Jon Sakura Albuquerque, New Mexico Area Details
Jon Sakura's Sitel Experience August 2006 - June 2007
Job Store Owner at Gamers Anonymous
Industry Retail
Gamers Anonymous   December 2007 - Present
GameStop  July 2007 - December 2007
Sitel   August 2006 - June 2007

Retail, Merchandising, Visual Merchandising, Customer Service, Inventory Management, Store Management, Shrinkage, Fashion, Inventory Control, Sales, Microsoft Office, Loss Prevention, Microsoft Excel, Marketing, PowerPoint, Microsoft Word, Social Media, Photoshop

Central New Mexico Community College   2002 — 2005
Associates, Liberal Arts and Sciences/Liberal Studies

The University of New Mexico   2003 — 2004
Japanese Language and Literature

The Art Center Design College-Albuquerque   2000 — 2002
Associate's degree, Animation, Interactive Technology, Video Graphics and Special Effects

Ana Claudia Savage Ana Claudia Savage Miami/Fort Lauderdale Area Details
Ana Claudia Savage's Sitel Experience February 2004 - February 2005
Job Account Manager at LCT Trading Company
Industry Logistics and Supply Chain
LCT TRADING COMPANY LLC   February 2012 - Present
Transway Air & Ocean Freight   August 2010 - February 2012
Netexpress Comércio e Consultoria de Informatica Ltda   January 2007 - July 2010
Sam's Club  March 2005 - November 2006
Sitel   February 2004 - February 2005
Star Money Transfer   July 2001 - January 2004
Ramada Plaza Resorts  February 2000 - June 2001
Techmicro Enterprises Corp   January 1996 - January 2000

Business Management, Spanish, English, Contract Negotiation, Negotiation, New Business Development, Team Leadership, Sales, Customer Service, Strategic Planning, Business Strategy, Microsoft Office, Cisco Technologies, Budgets, Logistics, Marketing Strategy, Business Planning, Microsoft Excel, Sales Management, Team Building, Purchasing, B2B, Management, Process Improvement, International Sales

Fundação Getúlio Vargas   2008 — 2010
MBA, Commercial Management

Universidade São Marcos   1990 — 1993
Bachelor of Business Administration (BBA), Business Administration

Roger D York Roger D York Gamaliel, Kentucky Details
Roger D York's Sitel Experience April 2012 - Present
Job Business Administration at Sitel
Industry Consumer Services
Sitel   April 2012 - Present
York Real Estate Investments   April 2012 - Present
Daymar College  September 2011 - Present

Daymar College-Scottsville   2011 — 2013

Universal classes online   2011 — 2012
certification, Career Coach

Tracy Backman Tracy Backman Horseheads, New York Details
Tracy Backman's Sitel Experience June 2008 - March 2012
Job NDA Administrator at CTG Corning Inc.
Industry Research
CTG-Corning Inc.   April 2015 - Present
Computer Task Group  April 2015 - Present
CTG - Corning Inc.   March 2014 - April 2015
Keyser Maloney & Winner LLP   May 2014 - July 2014
Nexgen Wireless, Inc.   July 2012 - March 2014
Sitel   June 2008 - March 2012

Cellular Communications, 4G, CDMA, Wireless, 3G, Telecommunications, Microsoft Office, Troubleshooting, Sales Management, Customer Experience, Customer Satisfaction, Customer Service, Sales, Account Management, Team Building, Leadership, Management, Team Leadership, Training

Elmira College   2014 — 2014
Paralegal Certificate, Paralegal Certificate

Everest University-Online   2011 — 2013
Associate's degree, Paralegal Studies

University of Maine   2000 — 2001
NA, Marine Sciences

James Townsend James Townsend Ottawa, Canada Area Details
James Townsend's Sitel Experience 2006 - 2007
Job Senior Director, Customer Success
Industry Computer Software
ConnectAndSell, Inc  October 2010 - Present
Human Resource Systems Group   July 2010 - October 2010
Halogen Software  March 2007 - June 2010
SITEL   2006 - 2007
SITEL   2005 - 2006
SITEL   2004 - 2005

Skills, Lead Generation, Demand Generation, Sales Management, Cold Calling, Business Development, Project Management, Marketing, Operations Management, Lead Management, Management Consulting, Technical Support, Sales Process, CRM, New Business Development, Cross-functional Team..., Sales Operations, Sales Presentations, Sales, Performance Management, Enterprise Software, Employee Training, SaaS, B2B, Solution Selling, Management, Call Centers, Cloud Computing, Team Management, Leadership, Professional Services, Strategy, Customer Satisfaction, Training, Program Management, Telecommunications, Customer Retention, Team Leadership

Brock University   2000 — 2004

Upper Canada College

Upper Canada College

Christal Walker Christal Walker Richmond, Virginia Area Details
Christal Walker's Sitel Experience September 2014 - February 2015
Job Certified Medical Billing and Coding Specialist
Industry Medical Practice
Sitel   September 2014 - February 2015
Hairmaster's Salon   January 2007 - September 2008

Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Leadership, Research, Social Media, Outlook, Teamwork, Public Speaking

Lakewood College   2013 — 2015
Medical Coding Certificate, Medical Insurance Coding Specialist/Coder, 3.12 GPA

EBONY BLAKE EBONY BLAKE Wrens, Georgia Details
EBONY BLAKE's Sitel Experience April 2011 - May 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Sitel   April 2011 - May 2012
Teleperformance  2012 - 2012

Customer Service..., Corrections, Sociability, Learnability, Multi-tasked, Dependable Team Player, Positivity

Sandersville Technical College   2008 — 2010

Aaron Torrez Aaron Torrez Ruston, Louisiana Details
Aaron Torrez's Sitel Experience June 2007 - June 2009
Job Online Marketing Manager at LGMD Solutions
Industry Marketing and Advertising
LGMD Solutions   June 2015 - Present
White Shark Media  April 2014 - June 2015
White Shark Media  June 2012 - April 2014
White Shark Media  January 2012 - June 2012
Accedo Technologies   April 2011 - December 2011
Accedo Technologies   June 2009 - March 2011
Sitel   June 2007 - June 2009

Microsoft Excel, Google Adwords..., Forecasting, Financial Analysis, Marketing Strategy, Market Research, Digital Marketing, Marketing Management, Business Strategy, Business Development, Online Advertising, PPC, Search Advertising, Account Management, Strategy, SEM, Google Analytics, Conversion Optimization, Direct Sales, Customer Satisfaction, Google Adwords, Sales Process, Display Advertising, Management, Customer Service, Blogging, WordPress

Universidad Americana (NI)   2009 — 2013
Bachelor of Science Degree, Business Administration, Management

College Nicaraguayen-Français Victor Hugo   1994 — 2007
High School Degree

Edward Schaffer Edward Schaffer Miami, Florida Details
Edward Schaffer's Sitel Experience March 2011 - October 2011
Job SEO Specialist at White Shark Media®
Industry Marketing and Advertising
White Shark Media®  February 2015 - Present
White Shark Media  February 2013 - February 2015
White Shark Media  October 2011 - February 2013
Sitel   March 2011 - October 2011

Digital Marketing, Google Analytics, Social Media, Microsoft Excel, Keyword Research, Management, Advertising, Call Center, Forecasting, CRM Program Management, Accurate Data Entry, Quality Assurance, Siebel, RightNow Service, Google Adwords..., Yahoo Search Marketing, SEM, Customer Service, Marketing Strategy, SEO, PPC

Universidad Nacional de Ingeniería (NI)   2002 — 2007
Civil Engineer, Construction Engineering

Mary Rose Camat-Lindenbaum Mary Rose Camat-Lindenbaum Greater Atlanta Area Details
Mary Rose Camat-Lindenbaum's Sitel Experience July 2010 - September 2011
Job Quality Assurance Manager at Focus Receivables Management
Industry Financial Services
Focus Receivables Management  2014 - Present
Focus Receivables Management  October 2012 - June 2014
Sitel   July 2010 - September 2011
Sitel   February 2008 - July 2010
Sitel   December 2006 - February 2008
Sitel   May 2005 - December 2006

Call Centers, Quality Assurance, Process Improvement, Vendor Management, Training, Team Leadership, Customer Satisfaction, Customer Service, Management, Outsourcing, Operations Management, Business Analysis, Performance Management, Human Resources, Analysis, Recruiting, Team Building

University of the Philippines   2001 — 2005
Bachelor of Arts (BA), Political Science and Sociology

University of the Cordilleras   2007 — 2008
Bachelor of Laws (LL.B.)

Seth Young Seth Young Knoxville, Tennessee Area Details
Seth Young's Sitel Experience November 2007 - June 2008
Job Piping Designer at MS Technology, Inc.
Industry Utilities
MS Technology, Inc.   October 2014 - Present
Mesa Associates, Inc  September 2013 - October 2014
Jacobs  March 2011 - September 2013
LATA-SHARP Remediation Services, LLC   July 2010 - March 2011
B&W Y-12 LLC  October 2009 - July 2010
Tennessee Valley Authority  January 2009 - October 2009
Aerotek  June 2008 - January 2009
Sitel   November 2007 - June 2008
Jacobs  August 2007 - October 2007
Dynamic Design Inc   February 2005 - April 2005

SmartPlant, Piping, AutoCAD, Microstation, Engineering, CAD, Bentley Microstation, 3D, Software Documentation, Plant Design, Plant Layout, P&ID, Engineering Design, Microsoft Word, Windows 7, PDS, Smart Plant Review, Data Entry, Microsoft Excel, PowerPoint, Access, Primavera P6, SharePoint, InfoWorks, ProjectWise, Solidworks, Inventor, Outlook, Windows, Windows Vista, People Skills, Technical Support, Adobe Acrobat, Troubleshooting, Photoshop, Databases, Plant Space Design..., Crystal Reports, OpenPlant, MicroStation

Roane State Community College   2005 — 2006
Associate of Applied Science, General Technology

Tennessee Technology Center at Crossville   2004 — 2004
Diploma, Mechanical Drafting

Sunbright High School   2000 — 2003
High School Diploma, General Studies

Lutful Kabir Lutful Kabir Ottawa, Canada Area Details
Lutful Kabir's Sitel Experience November 2004 - March 2007
Job Statistics Canada
Industry Information Technology and Services
Statistics Canada  February 2011 - Present
Foreign Affairs and International Trade Canada (DFAIT)   February 2011 - February 2011
Ciena Communications  December 2010 - January 2011
Public Health Agency of Canada  November 2009 - July 2010
Agriculture and Agri-Food Canada  September 2009 - October 2009
Sitel   November 2004 - March 2007
Siemens Bangladesh Limited   December 1995 - June 2001

SQL, Hardware, Troubleshooting, Windows, Active Directory, Technical Support, Computer Hardware, Network Security, ITIL, VPN, Servers, Operating Systems, XP, Windows 7, Networking, Security, Firewalls, Microsoft SQL Server

University of Windsor   2001 — 2003
B.Sc., Computer Science

Rajshahi University of Engineering & Technology   1988 — 1993
B.Sc., Engineering

Jeana Taylor Jeana Taylor Powell, Tennessee Details
Jeana Taylor's Sitel Experience 2002 - 2005
Job Disabled at unemployed
Industry Outsourcing/Offshoring
unemployed  June 2005 - Present
Sitel   2002 - 2005
McDonald's Corporation  1998 - 2002

AC/DC, Circuits, Circuit Analysis, Digital Electronics, Electronics, Motherboards, Soldering, PLC

Tennessee Technology Center at Harriman   2001 — 2003
Certified electronics Technician, Electrical, Electronic and Communications Engineering Technology/Technician, 98

Oak ridge High School   1986 — 1990

Audra Myrick Audra Myrick Andalusia, Alabama Details
Audra Myrick's Sitel Experience June 2009 - July 2010
Job State Farm Agency
Industry Insurance
State Farm Insurance  April 2014 - Present
Days Inn Hotel & Suites  February 2014 - April 2014
Big Iron Environmentals Inc.   March 2012 - October 2013
W&W Enterprises   2010 - 2013
Advanced Auto Parts  November 2010 - May 2011
SITEL   June 2009 - July 2010

Renewable Energy, New Business Development, Sustainability, Customer Service, Management, Program Management, Business Development, Strategic Planning, Project Management, Business Strategy, Management Consulting, Solar Energy, Energy, Microsoft Office, Microsoft Excel, Microsoft Word, Microbiology, Human Resources, Environmental Awareness, Hiring Personnel, Employee Training, Teaching, Energy Efficiency, Change Management, Engineering, Project Planning, Sales Management, Process Improvement

Troy University DC Metro Alumni   2011 — 2013
Bachelor of Business Administration (B.B.A.), Office Management and Supervision

Lurleen B Wallace Community College   2010 — 2011
Associate of Science (AS), Business Administration and Management, General

Seth Unciano Seth Unciano Toronto, Canada Area Details
Seth Unciano's Sitel Experience August 2006 - May 2007
Job NOC Specialist at Rogers Communications
Industry Telecommunications
Rogers Communications  January 2014 - Present
Verizon Canada Ltd.   January 2011 - September 2013
Verizon Communications Inc, Philippines   May 2007 - April 2010
Sitel   August 2006 - May 2007
ePacific Global Contact Center   2003 - 2006
Philippine Telegraph and Telephone Corporation   November 2000 - February 2004

MPLS, Frame Relay, Cisco Technologies, Switches, WAN, OSPF, Telecommunications, Routers, Network Engineering, Ethernet, VoIP, Routing, BGP, IP, QoS, VPN, TCP/IP, Computer Network..., LAN-WAN, CCNA, Cisco Routers, SDH, Juniper Routers

New Era University, Quezon City   1995 — 1999
Bachelor’s Degree, Electrical, Electronics and Communications Engineering

Neil Laumeyer Neil Laumeyer Dundee, New York Details
Neil Laumeyer's Sitel Experience January 2014 - April 2015
Job Help Desk Analyst
Industry Information Technology and Services
Nesco Resource  April 2015 - Present
Sitel   January 2014 - April 2015
Sitel   July 2011 - April 2014
2006 to 2009   January 2009 - November 2011
Data Listing Services dBa The connection   July 2010 - April 2011
The Connection  July 2010 - February 2011
Superior Technical Resources/Dresser-Rand Company   June 2009 - July 2010
Alfred State College  January 2009 - May 2009
Dundee, Area Youth Center   November 2004 - January 2009

Windows 7, Customer Service, Troubleshooting, Technical Support, Microsoft Office, Windows XP, Active Directory, VMware, Access, Printers, Software Installation, Help Desk Support, Networking, Software Documentation, Hardware, Operating Systems, Linux, Virtual PC, Data Entry, Public Speaking, Call Centers, Windows Vista, Windows XP Pro, Apple, Organizational..., Communication Skills, Ticketing Systems, Network Administration, Computer Hardware, Customer Satisfaction, Team Leadership, Microsoft Word, Leadership, Security, Windows, Management, Time Management, Windows 10, VPN, Quality Assurance, iOS, Software uninstallation, Symantec Endpoint..., Office 2010, Office 2013, Listening Skills

Alfred State College - SUNY College of Technology   2007 — 2009
Bachelors, Network Administration, 3.48

Alfred State College - SUNY College of Technology   2005 — 2007
Associates, Applied Science, Computer Information Systems, 3.28

Ryan Matwiy Ryan Matwiy Montreal, Canada Area Details
Ryan Matwiy's Sitel Experience May 2008 - August 2008
Job Team Leader Projects and Support at Bell
Industry Wireless
Bell  April 2015 - Present
Bell  April 2014 - April 2015
Bell  February 2011 - April 2014
Hurleys Irish Pub   September 2008 - February 2011
Sitel   May 2008 - August 2008
General Physics Corporation  March 2004 - May 2008
Nautilus Plus  September 2001 - March 2004

Team Leadership, Project Management, Training, Program Management, Sales, Team Management, Project Planning, Strategy, Direct Sales, Account Management, Employee Relations, Marketing Communications, Marketing Management, Telecommunications

Mc Gill University   2012 — 2013
Comprehensive Project Management

Edinburgh Business School
Master of Business Administration (M.B.A.)

High School Diploma

Rony Pawar, MBA Rony Pawar, MBA Toronto, Canada Area Details
Rony Pawar, MBA's Sitel Experience June 2006 - September 2007
Job Vice President at Mogo
Industry Banking
Mogo  January 2014 - Present
CIBC  May 2012 - August 2013
Citi Cards Canada  September 2008 - May 2012
Citigroup  September 2007 - August 2008
Sitel   June 2006 - September 2007
TeleTech, New Zealand Ltd.   October 2003 - January 2006
Indian Army  August 1996 - August 2001

Process Improvement, Leadership, Operations Management, Call Center, Financial Risk, Driving Results, Quality Improvement, Change Management, Management, Business Analysis, Call Centers, Team Building, Coaching, Business Strategy, Customer Satisfaction, Team Management, Project Management, Outsourcing, CRM, Risk Management, Business Process..., Banking, Team Leadership, Vendor Management, Performance Management, Training, Credit, Financial Services, Customer Experience, Credit Cards, Strategic Planning, BPO, Consulting, Forecasting, Strategy, Project Planning, Executive Management, Telecommunications, Relationship Management, Analysis, Cross-functional Team..., Finance, Analytics, Business Development, Business Planning, Credit Risk, Operational Excellence, Portfolio Management, Management Consulting, Business Transformation

Six Sigma   2012 — 2012
Green Belt, Six Sigma, 3.7

University of Toronto - Rotman School of Management   2010 — 2010
Integrative Thinking, Management

Auckland Institute of Studies   2001 — 2003
MBA, International Business

Guru Nanak Dev University   1992 — 1995
BSc., Economics, Econometrics & Quantitative Techniques, Computer Applications

Right Management

Chip Murray Chip Murray Safety Harbor, Florida Details
Chip Murray's Sitel Experience 1999 - 2007
Job Sr. Director, Customer Service
Industry Insurance
WellCare Health Plans  September 2009 - Present
WellCare  February 2007 - September 2009
SITEL   1999 - 2007
A.T. Hudson   1998 - 1999
UPS  1989 - 1997

Health Insurance, Call Center, Insurance, BPO, Process Improvement, Business Process..., Customer Experience, Medicare, Vendor Management, Outsourcing, Forecasting, Analytics, Performance Improvement, Business Analysis, Financial Analysis, Strategic Financial..., Auditing, Business Analytics, Finance, Analysis, Contact Centers, Leadership, Management, Call Center Development, Call Centers, Operations Management, Customer Service, Workforce Management

State University of New York College at Plattsburgh   1987 — 1989
B.S., Operations Research, Management Science

Alfred State College - SUNY College of Technology   1984 — 1985

Crystal Bowie Crystal Bowie Augusta, Georgia Area Details
Crystal Bowie's Sitel Experience January 2010 - June 2012
Job customer loyalty rep at TMobile
Industry Consumer Services
T-Mobile  July 2012 - Present
autozone  February 2009 - June 2014
heartsong spay and neuter clinic   June 2012 - July 2012
Sitel   January 2010 - June 2012

Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop

Georgia Institute of Cosmetology   2014 — 2015
Cosmetology/Cosmetologist, General

Augusta Technical College   2013 — 2014
Business Administration and Management, General

Augusta Technical College   2012 — 2012

Gabrielle Griffin Gabrielle Griffin Enterprise, Alabama Details
Gabrielle Griffin's Sitel Experience March 2014 - September 2014
Job Customer Service Representative at Sitel
Industry Outsourcing/Offshoring
Sitel   March 2014 - September 2014
MWR  May 2013 - September 2013
Walmart  August 2008 - July 2012

Customer Service, Retail, Telecommunications, Sales, Stocking, Cooking, Receptionist Duties

Fortis College-Dothan   2014 — 2015

Danysha Williams Danysha Williams Las Vegas, Nevada Details
Danysha Williams's Sitel Experience May 2006 - August 2007
Job Customer Service/Sales Representative at Senior Alert Systems
Industry Consumer Services
Senior Alert Systems   April 2014 - November 2014
Desert Call Connection   August 2013 - March 2014
LogistiCare  May 2011 - July 2013
Stream Global Services  September 2009 - May 2011
Sheff Enterprises of Las Vegas   February 2008 - August 2009
Sitel   May 2006 - August 2007

Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Ten Key, Internet, 40 wpm

Academy of Healing Arts   2009 — 2009
Medical/Clinical Assistant

Clark County Adult Education   2004 — 2006
HS Diploma

Ghadeer Abou-Shakra Ghadeer Abou-Shakra Ottawa, Canada Area Details
Ghadeer Abou-Shakra's Sitel Experience January 2006 - July 2006
Job Communications Analyst at Citizenship and Immigration Canada
Industry Nonprofit Organization Management
Citizenship and Immigration Canada  July 2013 - Present
Citizenship and Immigration Canada  June 2009 - Present
HRSDC  September 2008 - May 2009
TESL Ottawa   February 2008 - December 2008
IRFAN-Canada   August 2006 - August 2008
Sitel   January 2006 - July 2006
Abraar School - Ottawa, ON   September 2005 - May 2006
DHL Worldwide Express, Gaza Strip   October 2004 - March 2005
United Parcel Services (UPS), Gaza Strip   July 2003 - September 2004
Unlimited Group Ltd, Gaza Strip   June 2003 - March 2004

Access, Web Development, Analysis, Business Analysis, Management

Carleton University   2008 — 2009
Certificate, Business Analysis

LASI World Skills   2008 — 2008
Course, Business Writing

Algonquin College of Applied Arts and Technology   2007 — 2008
Course, Database Systems

Al-Azhar University   1998 — 2004
Bachelor, Computer Science&System Analysis

J. Gregory Clooney J. Gregory Clooney Toronto, Canada Area Details
J. Gregory Clooney's Sitel Experience February 2004 - July 2005
Job In House Counsel at Morneau Shepell Ltd.
Industry Law Practice
Morneau Shepell  January 2012 - Present
Stewart McKelvey  July 2006 - October 2011
Sitel   February 2004 - July 2005
Alcatel-Lucent  January 2001 - March 2003
Newbridge Networks  July 1998 - January 2001

Employee Benefits, Employment Law, Legal Research, Legal Writing, Legal Advice, Pensions, Pension Schemes, Litigation, Insurance, Corporate Law, Government, Corporate Governance, Civil Litigation, Commercial Litigation, Dispute Resolution, Administrative Law, Mediation, Alternative Dispute..., Arbitration, Appeals, Courts, Legal Assistance

Dalhousie University   2005 — 2008
LLB, Law

Dalhousie University - Schulich School of Law   2005 — 2008
Juris Doctorate , Law

Latisha Henry RT(R) Latisha Henry RT(R) Asheville, North Carolina Area Details
Latisha Henry RT(R)'s Sitel Experience October 2004 - April 2007
Job Interventional Technologist Mission Interventional Spine(PSA)
Industry Hospital & Health Care
Mission Interventional Spine (WellSpine)   December 2011 - Present
South College  October 2009 - April 2011
Sitel   October 2004 - April 2007
Bacon Tucking   June 2001 - October 2004

Radiology, Healthcare, Vital Signs, Medical Imaging, EKG, CPR Certified, Venipuncture, Pain Management, HIPAA, Medical Diagnostics, Clinical Research, Hospitals, Patient Safety, DOT Hazardous Waste

South College   2009 — 2011
Associate of Applied Sciences in Radiologic Technology, Radiologic Technology/Science - Radiographer, Magna Cum Laude

Mercy College of Ohio
Bachelor of Applied Science (B.A.Sc.), Medical Imaging

Sue Vinson Sue Vinson Ottawa, Canada Area Details
Sue Vinson's Sitel Experience June 2004 - August 2005
Job Call Centre Director
Industry Management Consulting
Gabriel Pizza Franchise Corporation   November 2011 - Present
Sun Media  April 2010 - November 2011
Gabriel Pizza Franchise   July 2009 - January 2010
Future Shop  June 2008 - July 2009
Dell  April 2006 - April 2008
Gilmore Global  August 2005 - April 2006
Sitel   June 2004 - August 2005
Bell Sympatico  August 1999 - June 2004

Algonquin College of Applied Arts and Technology   2013 — 2015

Sault College of Applied Arts and Technology   1996 — 1999

Sault College of Applied Arts & Technology   1999 — 1999

Christina D'Alessandro Christina D'Alessandro Greater Memphis Area Details
Christina D'Alessandro's Sitel Experience May 2008 - March 2009
Job Certified pharmacy technician
Industry Pharmaceuticals
PharMEDium Healthcare  February 2014 - Present
Publix Super Markets  2009 - 2013
West palm pharmacy   August 2012 - December 2012
Sitel   May 2008 - March 2009
Winn-Dixie  June 2003 - February 2007

Pharmacy, Pharmacy Automation, Cashiering, Data Entry, Medication Therapy..., Pharmacists, Time Management, Customer Service, Inventory Management, Compounding, Telephone Skills, Microsoft Word, Pharmacy Benefit..., Retail, PowerPoint, Inventory Control, Phone Etiquette, Teamwork, Microsoft Office, Cash Register

Medvance Institute-West Palm   2012 — 2012
Pharmacy Technician, Pharmacy

Medvance Institute-West Palm   2012 — 2012
Certified Pharmacy Technician, Pharmacy Technician/Assistant

Prasad Takkar Prasad Takkar Santa Clara, California Details
Prasad Takkar's Sitel Experience January 2004 - June 2004
Job Technical Resolution Manager at EMC
Industry Information Technology and Services
EMC  February 2014 - Present
EMC  March 2012 - February 2014
Brocade  October 2010 - February 2012
Ness Technologies  December 2007 - August 2010
Nevis Networks  January 2006 - December 2007
Think Software services FZ LLC   September 2005 - December 2005
McAfee  July 2004 - May 2005
Sitel   January 2004 - June 2004

Firewalls, Operating Systems, IP, Network Security, Virtualization, CIFS, NFS, Link Aggregation, Performance, LAN Switching, Routing, Filesystem, Replication Technologies, Disaster Recovery, DFS, NAT, IPv4, SLB, TCP/IP, Linux, Testing, Networking, Enterprise Software, Technical Support, Troubleshooting, Load Balancing, Performance Tuning, SMB, File Systems, Unix, Cloud Computing, Security, Data Center, Storage

Yashwantrao Chavan Maharashtra Open University   2007 — 2009

Georgian College   2001 — 2003
Diploma "Computer Programmer Analyst", Computer Science

Elizabeth Levangie BBA, ADpHR Elizabeth Levangie BBA, ADpHR Halifax, Canada Area Details
Elizabeth Levangie BBA, ADpHR's Sitel Experience 2007 - 2007
Job Human Resource Professional
Industry Environmental Services
GFL Environmental Inc.  January 2015 - Present
Newalta  January 2013 - January 2015
Tim Hortons  June 2010 - December 2012
Atlas Structural Systems   March 2009 - June 2010
Delta Hotels  October 2007 - July 2009
Sitel   2007 - 2007

HRIS, Employee Relations, Recruitment/Retention, Benefits, Talent Acquisition, Employee Benefits, Employee Engagement, Performance Management, Recruiting, Talent Management, Labor Relations, Onboarding, HR Policies, Team Building, Customer Service, Human Resources, Strategic Planning, Deferred Compensation, Employee Training, HR Consulting, Personnel Management, Workforce Planning, New Hire Orientations, Interviews, Organizational..., Training, Compensation & Benefit, Leadership, Organizational..., Hiring, Employment Law, Applicant Tracking..., Conflict Resolution, Career Development, Payroll, Coaching, Leadership Development, PeopleSoft, Organizational Design, Technical Recruiting, Job Descriptions, Employer Branding, Sourcing, Policy, Employee Recognition, Resume Writing, Workshop Facilitation, Change Management, Training Delivery, Time Management

Nova Scotia Community College   2006 — 2007
Advance Diploma in Human Resources, Business Managment

Acadia University   2000 — 2004
Bachelor of Business Administration, Business Managment

Ryan Seitz Ryan Seitz Oklahoma City, Oklahoma Area Details
Ryan Seitz's Sitel Experience May 2015 - July 2015
Job Graphic Designer
Industry Design
Sitel   May 2015 - July 2015
Crescent Services  July 2014 - March 2015
Vox Printing Inc   May 2014 - June 2014
Invisible Fence® Brand  April 2014 - May 2014
Griffis Tree Farm LLC   May 2013 - January 2014

Critical thinking, Data Analysis, Graphic Design, Illustrator, Landscaping, Microsoft Excel, Microsoft Office, Microsoft Word, Painting, Photoshop, Printing, Problem solving, Sales experience, Social Networking, Technical Support, Vinyl, Windows Vista, Windows 7, Writing, Mac

Eastern Oklahoma County Technology Center   2011 — 2014
Graphic Arts, Graphic Design, Printing & Vinyl Installation

Choctaw High School   2010 — 2012
High School, Education, 10th - 12th

Samuel Orozco Samuel Orozco Miami, Florida Details
Samuel Orozco's Sitel Experience August 2012 - June 2014
Job Lead Manager for Sales Development at White Shark Media
Industry Marketing and Advertising
White Shark Media  November 2014 - Present
White Shark Media  July 2014 - November 2014
Sitel   August 2012 - June 2014
Sitel   June 2010 - December 2012
Nicaragua Resource Network   June 2006 - August 2009
Nicaragua Christian Academy   January 2009 - June 2009

Customer Service, Analysis, Microsoft Excel, Call Centers, Microsoft Office, Teamwork, PowerPoint, Microsoft Word, English, Spanish, Team Leadership, Customer Satisfaction, Team Management, Outlook, Adobe Illustrator, Adobe Photoshop, SPSS, Google Adwords, SEM, Photoshop

Universidad Americana (NI)
Strategic Marketing, Marketing

Luth Petines Luth Petines New York, New York Details
Luth Petines's Sitel Experience November 2006 - July 2007
Job Administrative Assitant at Sophelle
Industry Information Technology and Services
Sophelle  February 2014 - Present
LLeads   August 2013 - December 2013
John Mulhall, CPA   September 2010 - October 2013
Shake BPO   January 2013 - July 2013
B2 Internet Marketing   September 2011 - November 2012
Innovative Glass Solutions, LLC   March 2010 - August 2011
TimeSavers-4HomeSolution LLC   April 2009 - October 2009
Acquire BPO   October 2007 - April 2009
E-Fuzion Contact Center   July 2007 - September 2007
Sitel   November 2006 - July 2007

Office Administration, Customer Service, Customer Retention, Sales Process, Social Networking Sites, Data Mining, data entry, Internet Research, Online Research, Data Entry, Customer Experience, CRM, Call Centers, Recruiting, Online Marketing, Leadership, Project Management, Vendor Management, Management, Team Leadership, New Business Development, Social Networking

Far Eastern University   2001 — 2006
Bachelor of Commerce (B.Com.), Accounting and Finance

Asia Pacific College

Domonique Thomas Domonique Thomas Augusta, Georgia Area Details
Domonique Thomas's Sitel Experience May 2011 - November 2011
Job sales associate at Dollar general
Industry Retail
Dollar General  April 2015 - Present
City Gear  November 2012 - October 2014
Sitel   May 2011 - November 2011

Regina's College of Beauty   2012 — 2013

Tony Cornachia Tony Cornachia Aiken, South Carolina Details
Tony Cornachia's Sitel Experience June 2009 - September 2009
Job Field Support Representative at Verizon Wireless
Industry Marketing and Advertising
Team Persona (via Verizon Wireless)   January 2015 - Present
Savannah River Remediation LLC  March 2014 - August 2014
Best Buy  September 2013 - May 2014
Dominos Pizza Enterprises  September 2010 - December 2013
Wireless Communications, Verizon Premium Retailer  February 2012 - September 2013
T-Mobile  September 2012 - March 2013
Aiken Department of Public Safety  June 2011 - August 2011
BI-LO  February 2007 - June 2010
Sitel   June 2009 - September 2009

Skill set: Adobe..., Customer Service, Customer Satisfaction, Retail, Cashiering, Time Management, Sales, Troubleshooting, Microsoft Office, Inventory Management, Customer Retention, Training, Data Entry, Account Management, Sales Management, Sales Operations, Customer Experience, Cold Calling, Telecommunications, Leadership, Team Building, Marketing, Sales Process, Mobile Devices, Direct Sales

Ashford University   2015 — 2016
Bachelor's degree, Non-Profit/Public/Organizational Management, 3.2

Aiken Technical College   2009 — 2013
Associate of Arts (A.A.), General Studies

Candice Gonzales Candice Gonzales Albuquerque, New Mexico Area Details
Candice Gonzales's Sitel Experience September 2013 - August 2014
Job Pharmacy Technician at Express Scripts
Industry Medical Practice
Express Scripts  August 2015 - Present
Express Scripts  September 2014 - Present
Express Scripts  September 2014 - Present
Burlington Stores, Inc.   August 2014 - October 2014
Sitel   September 2013 - August 2014
Fairwinds assisted living   July 2013 - September 2013
Domino's Pizza  September 2008 - July 2013
Pizza 9   August 2011 - November 2012
City of Albuquerque  September 2008 - May 2010

Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Data Entry, Healthcare, Process Improvement, Teamwork, Telephone Skills, Social Media, HIPAA, Outlook, Strategic Planning, Problem Solving, Time Management, Windows

Brookline College-Albuquerque   2012 — 2013
Diploma, Medical/Clinical Assistant

Central New Mexico Community College
Associate's degree, Surgical Technology/Technologist

Poliana Rocha Poliana Rocha Irvine, California Details
Poliana Rocha's Sitel Experience August 2011 - November 2011
Job Independent Distributor and Wellness Coach at Herbalife
Industry Health, Wellness and Fitness
Herbalife  November 2012 - February 2015
Sitel   August 2011 - November 2011
LAN Airlines  December 2006 - October 2010
Policomp S.A.   February 2005 - November 2006
Vermont Serviços de Retaguarda Ltda.   January 2002 - December 2003
Tecplan Teleinformática S/C Ltda.   January 2001 - January 2002
Atento  June 1999 - January 2001

ITIL, Windows Server, Amadeus GDS, NICE Call Recording, Sales Operations, Call Center, COPC, Relationship Improvement, Customer Satisfaction, Customer Surveys, Call Centers, Microsoft SQL Server, Outsourcing, Management, Pre-sales, Sabre, Spanish, Training, Team Leadership

Universidad de Las Américas
English, Spanish, Translations

Mpho Kekana Mpho Kekana Kansas City, Missouri Area Details
Mpho Kekana's Sitel Experience January 2008 - December 2008
Job Student Activities Ambassador at Johnson County Community College
Industry Marketing and Advertising
Johnson County Community College  August 2013 - Present
Johnson County Community College  August 2012 - July 2013
Sitel   January 2008 - December 2008

Marketing Communications, Leadership Development, Public Speaking, Customer Service, Marketing Management, Networking, Leadership, Editing, Event Management, Event Planning, Marketing Strategy, Management, Microsoft Word

Johnson County Community College   2012 — 2014
Associate of Arts and Sciences (A.A.S.), Marketing/Marketing Management, General

Varsity College   2009 — 2011
Advertising Management

Shaan R Shaan R Atlanta, Georgia Details
Shaan R's Sitel Experience October 2006 - April 2007
Job Lead Staffing Specialist at Euclid Innovations Inc
Industry Information Technology and Services
Euclid Innovations Inc  August 2015 - Present
DW Practice LLC   August 2014 - July 2015
NPD GLOBAL INC  April 2012 - June 2014
CompuCore Solutions Inc   May 2007 - March 2012
Sitel   October 2006 - April 2007

Strategic Sourcing, IT Recruitment, Pre-screening, Headhunting, Technical Recruiting, Salary Negotiations, Screening Resumes, Temporary Placement

Mahatma Gandhi Kashi Vidyapeeth   2005 — 2007
Master of Business Administration (MBA), Finance and Financial Management Services

Marcela Acevedo Marcela Acevedo Miami, Florida Details
Marcela Acevedo's Sitel Experience 2012 - 2014
Job AdWords Certified Specialist at White Shark Media A Google AdWords Premier SMB Partner & Bing Ads Authorized Resell
Industry Marketing and Advertising
White Shark Media  August 2014 - Present
Sitel   2012 - 2014
Sitel   2010 - 2012

Online Marketing, Marketing Strategy, PPC, Customer Service, Management, Call Centers, SEM, Online Advertising, Google Analytics, Digital Marketing, Marketing, Strategic Planning, Social Media Marketing, Leadership, Business Strategy, Spanish, Market Research, Advertising, Sales Management, Negotiation, Google Adwords

Universidad de Ciencias Comerciales   2010 — 2014
Bachelor’s Degree, Business Administration and Management

Colegio Madre del Divino Pastor   2002 — 2006
High School

Hannah Sayles Hannah Sayles Starkville, Mississippi Details
Hannah Sayles's Sitel Experience September 2013 - January 2014
Job Nutrition / Secondary Education
Industry Education Management
Neely's Takout   March 2015 - Present
Sitel   September 2013 - January 2014
Alcorn State University  October 2012 - May 2013
Alcorn State University  January 2009 - May 2012
McDonald's Corporation  June 2005 - November 2005

Customer Service, Microsoft Office, Food Service, Technical Writing, Technical Support, Student Housing, Non-profit Volunteer, Training, Nonprofits, Social Media

Alcorn State University   2007 — 2013
Bachelor of Science (BS), Human Nutrition

Joell Lubanga Joell Lubanga Abilene, Texas Area Details
Joell Lubanga's Sitel Experience June 2000 - July 2001
Job Cardio/Nuerovascular Technician at Hendrick Medical Center
Industry Hospital & Health Care
Hendrick Medical Center  July 2001 - Present
Sitel   June 2000 - July 2001
Carrolwood Care Center   November 1998 - June 2000

Medical/Surgical, Mentoring, Experience Working with..., Volunteer Management, Mission Work, Leadership, Cpr Certified, Hospitals, Healthcare, Customer Service, CPR Certified, Public Speaking, Medical-Surgical, Marketing, Vascular, Research, Management

Abilene Christian University   2007 — 2013
Bachelor of Science (BS), Psychology

Cisco College   2005 — 2007
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies

Kamukunji Secondary School   1991 — 1994
Diploma, General Studies

Lori Beste Lori Beste Greater St. Louis Area Details
Lori Beste's Sitel Experience September 2014 - Present
Job Customer Service Agent at Sitel
Industry Outsourcing/Offshoring
Sitel   September 2014 - Present
Forest City Family Practice   2012 - 2013
Tricounty Independent Living   December 2011 - March 2012

Medical Billing, Medical Coding, Medical Terminology, Medical Records, Microsoft Office, Drawing Blood, Blood Pressure, Vital Signs, Customer Service, t, Telephone Skills, Appointment Scheduling, Front to Back Office, Medical Office, Computer Proficiency, 10 Key, Call Centers, Cash Handling Experience, Electronic Filing, Filing, Collections, Internet Research, Phlebotomy, Nursing, Microsoft Excel, Microsoft Word, Sales, Team Building, Data Entry, Leadership, Training, HIPAA, Healthcare, Social Media

Metro Business College-Rolla   2010 — 2012
Associate's degree, Medical Office Assistant/Specialist

Rolla Technical Institute   2002 — 2003
Associate's degree, Accounting Paraprofessional

Immaculate Rivera Immaculate Rivera Cypress, California Details
Immaculate Rivera's Sitel Experience September 2010 - October 2011
Job Making a difference one step at a time
Industry Research
WCCT Global  August 2015 - Present
WCCT Global  June 2013 - Present
Myoutdesk   February 2012 - January 2013
Sitel   September 2010 - October 2011
Digital River  October 2009 - September 2010
AT&T  September 2008 - October 2009

Data Entry, EDC Usage, Quality Assurance, Customer Service, Query Resolution, Databases, Marketing, Social Media, Online Marketing, Leadership Development, Management, SOP, Microsoft Office, Clinical Research, Clinical Trials, Clinical Development, GCP, Project Management

Colegio de Dagupan   2004 — 2008
Bachelor's degree, Information Technology

Junior Santana Junior Santana Las Vegas, Nevada Area Details
Junior Santana's Sitel Experience 2006 - 2011
Job Premier Support Solutions Supervisor at Asurion
Industry Telecommunications
Asurion  November 2014 - Present
Catamaran  March 2013 - November 2014
Harbor Island Medical Center   2011 - 2013
Sitel   2006 - 2011

Pharmaceutical Industry, Customer Service, Microsoft Office, Team Leadership, Healthcare, Team Building, Windows, Coaching, Team Management, Teamwork, Training, Strategic Planning, Quality Assurance, Troubleshooting, Process Improvement, Vital Signs, Call Centers, Leadership, Phlebotomy, Cpr Certified, Leadership Development, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, EKG, Medical Records, Nursing

College of Southern Nevada   2013 — 2015
Nursing Science, Communications

Everest College-Henderson   2009 — 2011

Betty Ma13ty Obet Betty Ma13ty Obet Marshall Islands area Details
Betty Ma13ty Obet's Sitel Experience March 2013 - May 2013
Job Schooling Gurly
Industry Dairy
non  February 2013 - Present
Sitel   March 2013 - May 2013
school club   November 2011 - December 2012

Classroom, Bookkeeping, Microsoft Word, PowerPoint, Microsoft Office, Time Management, Leadership, Research, Supervisory Skills, Event Planning, Cashiering, Inventory Management, Inventory Control, Data Entry, Accounts Receivable, Balance, Journal Entries, Account Reconciliation, People Skills, Accounts Payable, Teamwork, Administration

College of the Marshall Islands   2013 — 2020
Associate of Science (AS), Marketing

College of the Marshall Islands   2013 — 2016
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies

Amanda Hasty Amanda Hasty Augusta, Georgia Details
Amanda Hasty's Sitel Experience 2001 - 2003
Job Delta Baggage Manager at Delta Air Lines
Industry Telecommunications
Delta Air Lines  March 2007 - Present
Delta Air Lines  August 2003 - March 2007
Delta Air Lines  2004 - 2007
Sitel   2001 - 2003
Sitel   2000 - 2001

Integration, Requirements Analysis, Process Improvement, Business Analysis, Agile Methodologies, Unix, Vendor Management, Visio, SQL, SDLC, Enterprise Architecture, Customer Service, Requirements Gathering, Program Management, Training, IT Strategy, Software Project..., SharePoint

Aiken Technical College   2000 — 2002
Obtaining Associates, Social Psychology

North Augusta High School   1992 — 1996
High School Diploma, Diploma

Julio A. Tinajero-Pedraza Julio A. Tinajero-Pedraza Austin, Texas Area Details
Julio A. Tinajero-Pedraza's Sitel Experience November 2009 - April 2010
Job Emarketing | Social Media | SEO
Industry Marketing and Advertising
iEnergizer  March 2014 - August 2014
Philips Lighting  April 2011 - December 2011
Sitel   November 2009 - April 2010
Planetario Alfa   March 2009 - August 2009

Leadership, Spanish-English, Social Media Marketing, Digital Media, Marketing, Google Adwords, Google Analytics, Customer Service, Logistics, Project Management, Public Speaking

St. Edward's University   2014 — 2016
Master of Business Administration (MBA), Digital Media Management, 3.66 GPA

Universidad Tecmilenio   2008 — 2012
Bachelor of Science (B.S.), Industrial Engineering, 83/100

Sibusiso Ndebele Sibusiso Ndebele Greater Omaha Area Details
Sibusiso Ndebele's Sitel Experience February 2005 - September 2005
Job Process Technician at Cargill
Industry Chemicals
Cargill  August 2013 - Present
American Title Inc.  September 2005 - Present
Sitel   February 2005 - September 2005

Metropolitan Community College   2011 — 2014
Associate in Applied Science, Process Operations Technology - Bio-Processing

Bellevue University   2002 — 2005
Master of Business Administration (M.B.A.)

National University of Science and Technology (ZW)   1991 — 1994
Bachelor of Science (BSc) Hons, Applied Chemistry

Damaris Cortez Damaris Cortez Miami, Florida Details
Damaris Cortez's Sitel Experience November 2009 - June 2013
Job PPC Strategist at White Shark Media
Industry Marketing and Advertising
White Shark Media  June 2013 - Present
Sitel   November 2009 - June 2013

BPO, Vendor Management, Customer Experience, Contact Centers, Workforce Management, SEM, Inbound Marketing, Team Management, Outsourcing, Customer Satisfaction, Call Centers, Customer Retention, Call Center Development, Service Delivery

Universidad Iberoamericana de Ciencia y Tecnología   2009 — 2013
Bachelor of Business Administration (BBA), Marketing

Aden Business School

Anthony Copeland, M.B.A. Anthony Copeland, M.B.A. Atlanta, Georgia Details
Anthony Copeland, M.B.A.'s Sitel Experience March 1999 - May 2002
Job Executive Risk Team, Professional Liability
Industry Insurance
Hiscox, USA  September 2015 - Present
Office Team, A Robert Half Company  December 2013 - September 2015
Macy's Perimeter   November 2012 - August 2014
Managed Staffing, Inc.   June 2013 - December 2013
MAG Mutual Insurance Company  2003 - 2011
Sitel   March 1999 - May 2002

Proficient with..., Oasis, AS400 system, ImageRight, Word Perfect, Data Entry, Type 60 wpm, CRM, Outlook, QRS Production and..., QuickBase, Rabbit, BAES, Main Frame, CBIT, EBIT, GEBAR, CCI, Accounting, Analysis, Casualty, Claim, Claims Management, Coaching, Customer Retention, Customer Satisfaction, Customer Service, Insurance, Leadership, Legal Liability, Inland Marine, Mainframe, Liability, Management, Marketing, Microsoft Office, Microsoft Excel, OASIS, Microsoft Word, Policy, Professional Liability, PowerPoint, Performance Management, Property, Risk Management, Program Management, Social Networking, Sales, Team Building, Teamwork

Shorter University-College of Adult & Professional Programs   2011 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations

Shorter University-College of Adult & Professional Programs   2008 — 2010
Bacchelor's of Science, Management

Albany State University   1994 — 1997

Valerie Corfield Valerie Corfield Baldwinsville, New York Details
Valerie Corfield's Sitel Experience 2007 - 2007
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Sitel   2007 - 2007
pemco properties   May 2005 - August 2005

Howard College   2007 — 2007
workforce solutions, skilled based training program, Certificate

Onondaga Cortland Madison BOCES   2004 — 2005

Carlos Loaisiga Carlos Loaisiga Santa Clarita, California Details
Carlos Loaisiga's Sitel Experience 2007 - September 2009
Job Owner at Sigma pool service
Industry Facilities Services
Sigma Pool Service   2011 - Present
Sigma pool service   December 2010 - Present
The Home Depot  2009 - November 2010
Sitel   2007 - September 2009

Customer Satisfaction, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Sales Management, Data Entry

Universidad Nacional de Ingeniería (NI)
Electrical Engineering

Joshua Frias-Hadley Joshua Frias-Hadley Dewey, Oklahoma Details
Joshua Frias-Hadley's Sitel Experience May 2006 - December 2007
Job Desktop Support Technician at ConocoPhillips
Industry Information Technology and Services
ConocoPhillips  August 2012 - Present  May 2011 - August 2012
Diversified Systems Resources  March 2008 - October 2010
Sitel   May 2006 - December 2007

Troubleshooting, Active Directory, Windows Server, Windows 7, VPN, Printers, Technical Support, Network Administration, Servers, Laptops, DNS, Networking, Software Documentation, BMC Remedy, Server Administration, Hardware Diagnostics, Windows XP Pro, Cisco IOS, Microsoft Word, Remote Desktop, Windows, Security, Windows XP, Help Desk Support, Software Installation, Computer Hardware, Windows Vista

Tulsa Community College   2014 — 2020
Bachelor of Applied Science (B.A.Sc.), Information Technology

Vatterott College-Tulsa   2009 — 2010
N/A, Information Technology

Tri County Technology Center   2006 — 2008
Diploma, Information Technology

Dewey High School   2004 — 2008
Diploma, Student

Michael Snee Michael Snee Las Vegas, Nevada Area Details
Michael Snee's Sitel Experience January 2002 - November 2004
Job Facilities Information Security Official at HCA
Industry Higher Education
HCA  July 2015 - Present
University of Nevada Las Vegas  January 2009 - July 2015
Credit One Bank  June 2005 - January 2009
Eagle Sentry  November 2004 - June 2006
Sitel   January 2002 - November 2004
Client Logic  March 2001 - January 2002
U.S. Coast Guard   May 1989 - September 1997

Active Directory, Computer Hardware, Windows Server, Security+, Cisco Security, System Administration, Network + Certified, Network Administration, DHCP, Cisco IOS, Cisco Routers, Virtualization, Group Policy, Norton Ghost, Network+, Numara Footprints, Wireless Networking, CCNA, Linux, Antivirus, VPN, DNS, Microsoft SQL Server, Software Installation, Windows 8, Troubleshooting, Technical Support, Networking, Servers, Security, Network Security, Cisco ASA, Windows 7

WGU Nevada   2015 — 2017
Master of Science Information Security and Assurance, Security and Assurnace

Western Governors University   2013 — 2015
Bachelor's of Science, Information Technology in Security, 3.5

College of Southern Nevada   2009 — 2012
Associate of Applied Science, Information Technology, 3.5

Sean Hofer Sean Hofer Greater Denver Area Details
Sean Hofer's Sitel Experience August 2007 - August 2008
Job Veteran Account Executive and Sales Manager
Industry Telecommunications
Comcast Cable  August 2008 - Present
Sitel   August 2007 - August 2008
Alpine Access  May 2003 - July 2007
Level 3 Communications, Inc.   August 2000 - May 2003
ENCORE MEDIA CORPORATION (former division of TCI), Englewood, Colorado   July 1994 - February 1996

CRM, Account Management, Call Center, Management, Leadership, Sales Operations, Sales Management, Team Building, Sales, Contract Negotiation, Training, Forecasting, Customer Retention, Project Management, Customer Service

Metropolitan State University of Denver   1985 — 1989
BA, Communications/Marketing

Adams State University   1983 — 1985

Brandon Roscoe Brandon Roscoe Greater Detroit Area Details
Brandon Roscoe's Sitel Experience 2003 - 2007
Job Vice President of Information Technology at United Shore
Industry Information Technology and Services
United Shore  April 2015 - Present
Lifestyle Lift  July 2009 - March 2015
Farmers Insurance  2007 - 2009
Sitel   2003 - 2007
Sitel   2000 - 2003
Computer Aid, Inc.   1996 - 2001
Accenture  1994 - 1996

IT Strategy, CRM, IT Management, Vendor Management, Business Intelligence, Enterprise Architecture, Cross-functional Team..., Process Improvement, IT Infrastructure..., Knowledge Management, Application Architecture, Global Application..., Program Management, ERP, SDLC, Disaster Recovery, Application Lifecycle..., Cloud Computing, Agile Application..., Call Center Architecture, Microsoft SQL Server, Data Warehousing, Project Management, Microsoft Dynamics, IT Operations, Call Centers, Change Management, Leadership

Albion College   1990 — 1994
Bachelor of Arts (BA), Economics and Professional Mgt.

Carlos Cerros Carlos Cerros Westbury, New York Details
Carlos Cerros's Sitel Experience February 2007 - March 2008
Job Owner
Industry Computer Hardware
GENERIC BYTES LLC   September 2008 - January 2014
Sitel   February 2007 - March 2008
TechCity Solutions   February 2006 - February 2007
Sodexho  September 2005 - February 2006
PerfectProof   December 2002 - November 2003
Tractebel  February 2002 - December 2002
ACV   July 2001 - December 2001

Microsoft Office, Troubleshooting, Windows, Microsoft Excel, English, Microsoft Word, Coaching, French, Active Directory, PowerPoint, Customer Service, Photoshop, Team Leadership, Project Management, B2B, Windows 7, XP, System Administration, Management, Customer Satisfaction, TCP/IP, Process Improvement, New Business Development, VPN, Outsourcing, Training, Linux, Lotus Notes, IT Service Management, Windows Server, ITIL, Account Management, B2C, Dutch, Project Planning, SharePoint, Leadership, Computer Hardware, Customer Experience, Operations Management, Telecommunications, Strategic Planning, Analysis, HTML, Negotiation, Team Management, Call Centers, Operating Systems, Team Building, Business Analysis

University of the State of New York   2010 — 2010

Universidad Don Bosco   1995 — 2000
school of Computer Engineering

Dustin Peterson Dustin Peterson Madison, Wisconsin Area Details
Dustin Peterson's Sitel Experience July 2006 - February 2007
Job System Engineer II at Charter Communications
Industry Information Technology and Services
Charter Communications  April 2014 - Present
Experis  January 2014 - April 2014
AE Business Solutions  August 2011 - December 2013
CDW  August 2010 - August 2011
TDS  September 2008 - August 2010
QBE  January 2009 - June 2009
TEKsystems(Contractor)   April 2008 - September 2008
Captel  March 2007 - July 2007
Sitel   July 2006 - February 2007

CCENT, Cisco, Routers, Switches, VPN, Network Security, Cisco Technologies, Computer Security, Networking, TCP/IP, Troubleshooting, Firewalls, Security, Technical Support, WAN, Servers, Information Technology

Capella University   2010 — 2011
MSIT, Network Architecture

Herzing College   2006 — 2009
BSIT, Computer Network Security

Dalian Jiaotong University   2007 — 2008

Angela Hammett Angela Hammett Greater Omaha Area Details
Angela Hammett's Sitel Experience January 2004 - June 2008
Job Human Resources Professional
Industry Human Resources
Sitel   January 2004 - June 2008
ICON Consulting  December 2002 - February 2003
ICON Consulting  December 2002 - February 2003
Institute for Human Services  October 2000 - September 2002
Non-appropriated Fund (NAF)   March 1999 - October 2000
First Data Resources  October 1989 - January 1994

Cheyney University of Pennsylvania   1976 — 1980
BS, Busn Adm-Major: Ofc Administration and Mgmnt

Abilene Christian University
Masters in Organization & HR Development

Parin Gala Parin Gala Jersey City, New Jersey Details
Parin Gala's Sitel Experience March 2006 - April 2008
Job Assistant Manager Panel Operations
Industry Marketing and Advertising
Nielsen Informate Mobile Intelligence Pvt. Ltd.   August 2008 - August 2015
Sitel   March 2006 - April 2008

CPI, PPC, CPC, Ad Operations, Publisher Managemnet, Campaign Performance..., Digital Marketing, App Store Optimization, App Catalogue management, CPM, Campaign Analysis, Mobile Research Panel..., Telecom Research, Client Management, Panel Operations, Global Client Management, Online Campaign..., Online Panels, Online Panel Acquisition, Account Manager, Panel Operations &..., Online Community..., Global Panel Development, App Store Management, Account Servicing, Market Research, Market Research Project..., Mobile Panel Development, Microsoft Excel, Affiliate Campaigns

Mahatma Gandhi University
Master of Business Administration (M.B.A.), Marketing

Institute For Integrated Learning In Management
Bachelor of Commerce (B.Com.)


Delano Blake Delano Blake Greater New York City Area Details
Delano Blake's Sitel Experience March 2002 - April 2004
Job Quality control at Dollar Phone
Industry Telecommunications
RYD LLC   August 2015 - Present
Dollar Phone   September 2008 - June 2015
Dell  March 2006 - April 2008
Dell  March 2004 - March 2006
Sitel   March 2002 - April 2004

VoIP, Telecommunications, Call Center, Mobile Devices, SIP, IP, Troubleshooting, ITIL, Managed Services, SIP Trunking, Wireless, Avaya, Channel, Unified Communications, Solution Selling, Telephony, Call Centers, Project Management, Leadership, Sales, Strategy, Customer Satisfaction, Training, Team Leadership, Management

Universidad Latinoamericana de Ciencias y Tecnologia   2006 — 2008
MBA, marketing

ULACIT   2001 — 2006
Bachelor's degree, Industrial Engineer

Richard Cabanez Richard Cabanez San Francisco Bay Area Details
Richard Cabanez's Sitel Experience March 2008 - February 2009
Job Flight Attendant at United Airlines
Industry Airlines/Aviation
United Airlines  June 2015 - Present
EXL Service  February 2009 - November 2013
Sitel   March 2008 - February 2009
eTelecare Global Solutions  August 2004 - February 2006

Employee Training, BPO, Employee Engagement, Human Resources, Call Center, Call Centers, Soft Skills, Training Delivery, Talent Acquisition, Sourcing, Training, Employee Relations, Team Management, Screening, Recruiting, Vendor Management, Performance Management, Talent Management, HR Policies, Customer Service, Outsourcing, Process Improvement, Coaching

De La Salle University   1997 — 2000
Bachelor of Science in Computer Science, Computer Engineering

Colegio San Agustin-Makati   1993 — 1997
High School

Inez Greenwood Inez Greenwood Raleigh-Durham, North Carolina Area Details
Inez Greenwood's Sitel Experience April 2000 - October 2005
Job Virtual Exchanges, Inc
Industry Retail
Virtual Exchanges, Inc   May 2006 - Present
BCBSNC  October 2005 - May 2006
Sitel   April 2000 - October 2005

Team Leadership, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Photoshop, Inventory Management, Retail, Time Management, Data Entry, Outlook, Teamwork, Customer Experience, Call Centers, Leadership, Marketing, Advertising

The Medical Arts School   2006 — 2007
Massage Therapy/Therapeutic Massage

Central Piedmont Community College   2001 — 2004
English Language and Literature, General

Central Piedmont Community College   1999 — 2000
International Business, Trade, and Tax Law

King University   1998 — 1999
International Business, Trade, and Tax Law

Gena Barnett Gena Barnett Birmingham, Alabama Area Details
Gena Barnett's Sitel Experience January 2013 - Present
Job CEO at Zouppa Productions
Industry Entertainment
Sitel   January 2013 - Present
Zouppa Productions   February 1994 - Present

Screenwriting, Published Author, Animation, Writing, Creative Writing, Voice Acting

Academy of Art University   2008 — 2012
Screenwriting, Motion Pictures and Television

Adrienne Reddick, MSM, MPA Adrienne Reddick, MSM, MPA Albany, Georgia Area Details
Adrienne Reddick, MSM, MPA's Sitel Experience March 2013 - Present
Job Personal Advocate
Industry Government Administration
State of Georgia  April 2011 - Present
Sitel   March 2013 - Present
TranscribeMe  October 2012 - Present
State of Georgia  July 2006 - March 2011
State of Georgia  October 2006 - April 2009

Public Speaking, Training, Program Development, Public Policy, Research, Leadership, PeopleSoft, Customer Service, Program Management, Process Improvement, Team Building, Staff Development, Government, Strategic Planning, Budgets, Transcribing, Policy, Employee Relations, Organizational..., Coaching, Quality Assurance, Change Management, Performance Management, Human Resources, Management, Leadership Development, Team Leadership, Business Process..., Microsoft Office, Workshop Facilitation, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Office Management, Time Management, Call Center, Public Administration, Policy Analysis, HIPAA, Call Centers, Editing

Albany State University   2000 — 2002
BS, Management

The University of Georgia   1985 — 1990
BS, Family and Consumer Science

Troy University
MS, Management

Troy University
MS, Public Administration

Robert G. Schroeder Jr. Robert G. Schroeder Jr. Asheville, North Carolina Area Details
Robert G. Schroeder Jr.'s Sitel Experience October 2014 - April 2015
Job Radio DJ at The Rock Asylum
Industry Broadcast Media
The Rock Asylum   April 2015 - Present
Sitel   October 2014 - April 2015
GuthyRenker FD   July 2014 - September 2014
TeleTech  February 2014 - July 2014
Springfield Victory Mission  July 2011 - February 2014
Cook's Kettle Restaurant   September 2009 - October 2010
Boscov's Department Store  June 2006 - April 2007
ABM Security Services  October 2004 - June 2006
Cognisa Security  June 2002 - August 2004
Securitas Security Services USA  May 1997 - June 2002

Customer Service, Security, Event Planning, Public Speaking, Public Relations, Case Management, Nonprofits, Strategic Planning, Community Outreach, Leadership Development, Time Management, Marketing Communications, Microsoft Office

Victory Trade School   2009 — 2010
Diploma, Culinary Arts/Hospitality

PTC Career Institute   1993 — 1993
IL 40 Hour Security Officer Training

Huntington High School   1980 — 1984

Stacy Moore Stacy Moore Ann Arbor, Michigan Details
Stacy Moore's Sitel Experience July 2008 - July 2012
Job Recruiting Specialist at Toyota
Industry Automotive
Toyota  September 2014 - Present
Katecho, Inc  December 2013 - May 2014
UniRac, Inc.   July 2012 - September 2013
Sitel   July 2008 - July 2012
Accolo  March 2006 - April 2008
Mahle Powertrain  July 2003 - March 2006

Recruiting, Talent Acquisition, Technical Recruiting, Employee Relations, Applicant Tracking..., Human Resources, Management, Team Building, Process Improvement, HR Policies, Interviews, Benefits Administration, Succession Planning, Employee Benefits, Hiring, Leadership, Temporary Placement, Start-ups, Personnel Management, Talent Management, Performance Management, Employee Engagement, Onboarding, Sourcing, Workforce Planning, HRIS, College Recruiting, New Hire Orientations, Internet Recruiting, Job Descriptions, Contract Recruitment, Screening, Executive Search, Benefits Negotiation, Deferred Compensation, Staffing Services, Screening Resumes, Recruitment Advertising, Employee Training, Employer Branding, FMLA, HR Consulting

Alfred State College - SUNY College of Technology

Rico Paolo Ngaw Rico Paolo Ngaw Greater Seattle Area Details
Rico Paolo Ngaw's Sitel Experience November 2013 - January 2015
Job Recruiter at Platinum Healthcare Staffing, Inc.
Industry Restaurants
Platinum Healthcare Staffing, Inc.   January 2015 - Present
Five Guys Enterprises  April 2008 - Present
Sitel   November 2013 - January 2015
APAC Customer Services  March 2012 - August 2012
Mc Donalds Maringa  February 2009 - August 2009

Customer Service, Catering, Restaurants, Microsoft Office, Microsoft Word, Food, Time Management, Microsoft Excel, Restaurant Management, Food & Beverage, Recruiting, Truck Driving, Basketball, Anime, Security

United Doctors Medical Center - Southeast Asian College   2003 — 2006
Bachelor of Science (BS), Nursing Education

Systems Plus Computer College - Caloocan City   1998 — 2002
High School, Computer and Information Sciences and Support Services

Felicia Nicolaescu Felicia Nicolaescu Washington D.C. Metro Area Details
Felicia Nicolaescu's Sitel Experience 1999 - 2001
Job Controller at MBP, INC.
Industry Civil Engineering
Aegis Defence Services Ltd  January 2015 - Present
MBP, INC.   December 2008 - August 2011
AMERICAN SYSTEMS  June 2004 - December 2008
ANTEON International   February 2003 - June 2004
Northrop Grumman Corporation  March 2001 - February 2003
Sitel   1999 - 2001
Data Systems and Solutions  1999 - 1999
Groth Corporation  1996 - 1998

Financial Reporting, Deltek, Accounting, Costpoint, Cost Accounting, Access, Accounts Receivable, Managerial Finance, FAR, Accounts Payable, Hyperion Enterprise, Government Contracting, Project Control, Business Process..., Financial Analysis, Cognos, Contract Management, Budgets, Payroll, Analysis, Variance Analysis, Risk Management, Process Improvement, Earned Value Management, Forecasting, Finance, Proposal Writing, Procurement, Project Planning

Academia de Studii Economice din București   1980 — 1984
BS, Economia Industriei Constructiilor si Transportului

Efrain Cuadra Efrain Cuadra Greater Nashville Area Details
Efrain Cuadra's Sitel Experience January 2012 - March 2014
Job Reporting Analyst, Resource Planning and Management at HCA
Industry Hospital & Health Care
HCA  March 2015 - Present
Asurion  May 2014 - March 2015
Sitel   January 2012 - March 2014
Sitel   August 2011 - January 2012
Sitel   August 2009 - August 2011

Call Centers, Workforce Management, BPO, Contact Centers, Outsourcing, Business Planning, Resource Management, Research, Capacity Planning, Reporting & Analysis, Analysis, KPI Dashboards, Excel Dashboards, Staff Development, Forecasting, Strategic Planning, Scheduling Management, Management, Real Time Monitoring, UCCE, Cisco Call Manager, Avaya, SLA, Team Management, Team Leadership, Team Building, Teamwork, Customer Experience, Customer Service, Training, Microsoft Office, Windows, Administration, Photoshop, Time Management, Troubleshooting, Technical Support, Call Center Development, Soft Skills, System Administration

Universidad Americana (NI)   2004 — 2008
System Informations Engineering, Computer Science, Engineer

Instituto Pedagogico La Salle   1993 — 2003
Bachelor of Science (B.S.), Bachelor Degree, High School

Jay Malone Jay Malone Athens, Georgia Area Details
Jay Malone's Sitel Experience 2006 - 2007
Job Computer Hardware Expert / Business Owner
Industry Computer Hardware
Fast-Teks of Augusta Ga   2010 - 2011
Knology Communications   2007 - 2010
Office Depot  2007 - 2007
Sitel   2006 - 2007
Thomson Computer Works   2005 - 2006

Microsoft Office, Microsoft Word, PowerPoint, Windows, Outlook, Microsoft Excel, Customer Service, English, Research, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++, Windows 7, Windows Vista, Windows XP Pro, Linux System..., Linux Desktop, Unix Operating Systems

CR England Driving School Dallas   2011 — 2012
Commercial Driver refresher, CDL

Sandersville Technical College   2005 — 2005
Commercial Driving, CDL

Javetta spann Javetta spann Augusta, Georgia Area Details
Javetta spann's Sitel Experience March 2010 - September 2011
Job Front Desk Attendant at Quality Inn
Industry Mental Health Care
Quality Inn  April 2012 - Present
Sitel   March 2010 - September 2011
United Cerebral Palsy of Georgia  January 2010 - September 2011

Mental Health, Psychotherapy, Psychology, Adults, Family Therapy, Adolescents, Treatment, Group Therapy, Counseling Psychology, CBT, Microsoft Office, Crisis Intervention, Mental Health Counseling, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Social Services, Teaching, Research

Aiken Technical College
Associate of Nursing

David Gelpin David Gelpin Birmingham, Alabama Area Details
David Gelpin's Sitel Experience June 2009 - August 2010
Job Client Support Specialist at Credex Systems
Industry Consumer Electronics
Credex Systems   October 2014 - Present
Samsung Electronics  July 2013 - November 2014
Regions Financial Corporation  November 2010 - September 2012
Sitel   June 2009 - August 2010
TeleTech  October 2008 - March 2009
SouthernLINC Wireless  November 2005 - October 2008
TeleTech  August 2004 - November 2005

Troubleshooting, Management, Telecommunications, Call Centers, Networking, Customer Satisfaction, Customer Service, CRM, Call Center, Windows, Technical Support, Service Delivery, Leadership, Software Documentation, Outlook, Software Installation, Training, Microsoft Office, Vendor Management, Process Improvement, Help Desk Support, Team Leadership, Microsoft Excel

Brown Mackie College-Birmingham   2013 — 2015
Associate’s Degree, Information Technology

Lawson State   2008 — 2008
Computer Science

Jocelyn Wiggins, MHRM Jocelyn Wiggins, MHRM Birmingham, Alabama Area Details
Jocelyn Wiggins, MHRM's Sitel Experience October 1999 - January 2008
Job HR Specialist at Guardsmark
Industry Human Resources
Guardsmark  June 2013 - Present
Wiggins & DeLaine, LLC   April 2009 - May 2013
Diagnostic Health Corporation  April 2011 - May 2012
Diagnostic Health Corporation  October 2010 - April 2011
Diagnostic Health Corporation  September 2008 - June 2009
OfficeTeam/Diagnostic Health Corporation   April 2008 - September 2008
Sitel   October 1999 - January 2008

Human Resources, Deferred Compensation, Recruiting, Employee Benefits, Personnel Management, Management, Team Building, Job Descriptions, Employee Relations, Technical Recruiting, Training, Process Improvement, Performance Management, HRIS, Onboarding, HR Policies, Benefits Administration, Hiring, Conflict Resolution, Interviews, Payroll

Keller Graduate School of Management of DeVry University   2006 — 2008
Master of Human Resource Management, Human Resources Management

Alabama State University   1994 — 1998
Bachelor of Science, Computer Information Systems

Cendy Jenkins Cendy Jenkins Bono, Arkansas Details
Cendy Jenkins's Sitel Experience March 1996 - June 1996
Job Providing for the needs of others helps make this a better world.
Industry Health, Wellness and Fitness
TeleTech  September 2014 - March 2015
Walmart  June 2011 - March 2014
Mcdonalds  February 2011 - June 2011
StarTek  August 2008 - June 2009
In Home Supportive Svc  April 2004 - December 2007
Home Health Aide  January 1996 - March 1997
San angelo state school  April 1996 - October 1996
Sitel   March 1996 - June 1996
Home Health Aide  September 1994 - May 1995

Call Centers, Customer Satisfaction, BPO, Telecommunications

Arkansas State University-Newport   2014 — 2014
Phlebotomy, Phlebotomy Technician/Phlebotomist

san joaquin valley college   1997 — 1998
none, medical assisting

burkburnett high school   1987 — 1991
high school diploma, general ed

Brandy Cain Brandy Cain Greater New Orleans Area Details
Brandy Cain's Sitel Experience March 2008 - Present
Job Supervisor at General Dynamics Information Technology
Industry Banking
General Dynamics Information Technology  August 2013 - Present
Sitel   March 2008 - Present

Call Centers, Customer Service, Performance Management

Northshore Technical College-Sullivan Main Campus   2007 — 2008
certification, Medical Office Assistant/Specialist

Bogalusa High   1997 — 1999
high school, General Studies

Donald Holt Donald Holt Colorado Springs, Colorado Area Details
Donald Holt's Sitel Experience August 2006 - May 2007
Job Visitation officer at Cheyenne mountain ReEntry Center
Industry Information Technology and Services
Cheyenne mountain Re-Entry Center  May 2012 - Present
Volt Workforce Solutions  March 2007 - February 2009
Sitel   August 2006 - May 2007

Management, Troubleshooting, Hardware, Leadership, Training, Customer Service, Recruiting, Vendor Management, CRM, Team Building, Account Management, Case Management

Everest College-Colorado Springs   2009 — 2011
Associates, Criminal Justice

Katerina Holbrook Clark Katerina Holbrook Clark El Paso, Texas Area Details
Katerina Holbrook Clark's Sitel Experience April 2007 - January 2008
Job Student at Southwest Career College
Industry Medical Practice
Wholesale Auto Center   January 2008 - June 2008
Sitel   April 2007 - January 2008

Knowledgable in Medical..., Knowledgable in..., Experience in Microsoft..., Can type 40 WPM, Positive Attitude, Strong Attention to..., Can accurately follow..., Cpr Certified, HIPAA, Certified in Microsoft..., Excellent Customer..., Positive attitude,..., Clinical Certified

Southwest Career College   2011 — 2011
Certification, Medical Assistant

Tommorra Bowers Tommorra Bowers United States Details
Tommorra Bowers's Sitel Experience February 2008 - September 2010
Job Adminstrative Assistant
Industry Hospital & Health Care
Medical Solutions, Inc  March 2011 - Present
Sitel   February 2008 - September 2010
sitel, INC  February 2008 - September 2010
Amarillo College  January 2006 - December 2008
BAPTIST ST ANTHONY’S HOSPITAL  September 1997 - September 2000

Income Tax, Accounting

University of Phoenix   2012 — 2014
Bachelor of Applied Science (BASc), Criminal Justice/Institutional Health

Vista College

Amarillo College

University of Phoenix

Ashley Pempeit Ashley Pempeit Greater Seattle Area Details
Ashley Pempeit's Sitel Experience January 2009 - May 2009
Job Reception and Office Positions
Industry Outsourcing/Offshoring
Service Alternatives, Inc.   January 2012 - July 2012
Everett MRI and Diagnostic Center   November 2010 - December 2010
ATS NW Inc.   January 2010 - March 2010
Sitel   January 2009 - May 2009
Kmart Corporation  July 2007 - July 2008

Customer Service, Community Outreach, Administrative..., Data Entry, E-Learning, Front-end, Internet, Inventory, Microsoft Office, Front Office, Back Office, Office Equipment, Copying, Fax, Email, Answering Phones, Phone Skills, Phone Etiquette, Multi-line Phone, Supervising, Training, Applications

Everett Community College   2012 — 2014
Associate's degree, Business Technology

Everest College-Everett   2010 — 2010
Diploma, Medical Insurance Specialist/Medical Biller

Chris Schott Chris Schott Madison, Wisconsin Details
Chris Schott's Sitel Experience August 2006 - March 2007
Job Student
Industry Architecture & Planning
Instock   June 2010 - July 2011
Claims Rep   March 2008 - December 2009
Sales Associate  August 2007 - January 2008
Sitel   August 2006 - March 2007
Perkins  February 2006 - August 2006

Architectural Drafting, AutoCAD, Revit, Inventor, Microsoft Office

ITT Technical Institute-Madison   2009 — 2012
Bachelor's degree, Drafting and Design Technology/Technician, General

James Madison Memorial

Jacinda Mitchell Jacinda Mitchell Birmingham, Alabama Details
Jacinda Mitchell's Sitel Experience June 2008 - February 2009
Job Restaurants Professional
Industry Restaurants
Wendy's  June 2011 - January 2012
Wendys International  2011 - 2012
Sitel   June 2008 - February 2009
Alabama State University  January 2008 - May 2008
Fred's Pharmacy  May 2006 - December 2006

•Microsoft Office Suite, •Proficient in..., •Excellent writing and..., Good organizational..., •Customer service...

Alabama State University   2008 — 2008

ITT-Tech Institute
Associate of Science Degree, Paralegal

Nursing Assistant Solutions

Anthony Almanza Anthony Almanza Phoenix, Arizona Details
Anthony Almanza's Sitel Experience 2008 - 2010
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Sitel   2008 - 2010

Brown Mackie College-Phoenix   2011 — 2013
Associate's degree, Business Administration and Management, General

Denita Howard Denita Howard Fayetteville, North Carolina Area Details
Denita Howard's Sitel Experience February 2015 - September 2015
Job Versatile Representative
Industry Telecommunications
Sitel   February 2015 - September 2015
U.S. Xpress, Inc.   June 2014 - July 2014
Short Stop Food Marts   August 2012 - January 2014
The Home Depot  June 2012 - July 2012
Walmart  March 2012 - April 2012
Lowe's Home Improvement  June 2011 - November 2011
Securitas Security Services USA, Inc.   November 2009 - December 2010
Belk  April 2010 - October 2010
Health Department - Cumberland County   July 2009 - October 2009
Office of the Sheriff - Forsyth County   January 2009 - April 2009

Customer Satisfaction, Customer Service, Data Entry, Sales, Communication, Microsoft Office, Microsoft Word, Microsoft Excel, Office Administration, Fast Learner, Fast-paced, Security, Reliability, Flexible Schedule, Cultural Diversity, Open Minded, Self-driven, Computer Proficiency, Follow-through Skills, Versatility, Congenial, Self-reflective, Analytical Reasoning, Compassionate, Critical Thinking, Integrity, Client Service Oriented, Empathetic, Interpersonal..., Loyal, Levelhead, Enthusiastic, Motivated, Willing to Go the Extra..., Always Willing to Learn, Challenge Driven, Consumer Electronics, Technological..., Cultural Awareness, Advanced Technologies, Detail Oriented, Earnest, Visionary, Cross-functional Team..., Logistical Operations, Project Lead, Methodical, Inovative, Eagerness, Highly Energized

Miller-Motte College-Fayetteville
Commercial Drivers License, 3.2 GPA

Winston-Salem State University   2005 — 2009
Bachelor of Arts (BA), Psychology, 3.0 GPA

Anthony Almanza Anthony Almanza Phoenix, Arizona Details
Anthony Almanza's Sitel Experience June 2008 - September 2010
Job Unemployed at n/a currently unemployed
Industry Telecommunications
n/a - currently unemployed  January 2011 - Present
ManpowerGroup  October 2010 - January 2011
Sitel   June 2008 - September 2010

Computers, Microsoft Excel, Microsoft Word, Telecommunications, Microsoft Office, Business Development

Brown Mackie College-Phoenix   2011 — 2013
Associate's degree, Business Administration and Management, General

Eric Speicher Eric Speicher Corning, New York Details
Eric Speicher's Sitel Experience March 2008 - December 2010
Job Customer Service and Accounting Professional
Industry Staffing and Recruiting
Adecco Group  2010 - 2012
Sitel   March 2008 - December 2010

•Experience with SAP,..., •Outstanding..., Management

Alfred State College - SUNY College of Technology   2006 — 2007

labrittany rutledge labrittany rutledge Birmingham, Alabama Details
labrittany rutledge's Sitel Experience 2008 - 2010
Job Student at FORTIS Colleges and Institutes
Industry Outsourcing/Offshoring
FORTIS Colleges and Institutes  April 2011 - Present
RadioShack  June 2011 - November 2011
Sitel   2008 - 2010

Customer Service, Customer Satisfaction, Call Center, Microsoft Office, Clerical Skills

Tri-State Institute   2012 — 2013
Medical/Clinical Assistant

Jefferson State Community College   2006 — 2006

Johnnette Jallim Johnnette Jallim Hephzibah, Georgia Details
Johnnette Jallim's Sitel Experience January 2004 - August 2005
Job Office Manager at Barrett Window and Door Co., Inc
Industry Retail
Barrett Window and Door Co., Inc   December 2008 - Present
Davis Insulation   August 2005 - December 2008
Sitel   January 2004 - August 2005

Performance management..., Benefits administrator, Employment law knowledge, Employee relations, QuickBooks proficiency, New employee..., Microsoft Office Suite..., People-oriented, Exceptional communicator, Supply Ordering, Accounts Payable, Accounts Receivable

Strayer University-Georgia   2010 — 2013
Bachelor of Business Administration, Human Resources Management and Services

Aiken Technical College   2000 — 2003
Associate of Science (A.S.), Computer Programming

Shari Robinson Burger Shari Robinson Burger Los Lunas, New Mexico Details
Shari Robinson Burger's Sitel Experience 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Sitel   2013 - Present

Kaplan University   2012 — 2014
Human Services, General

Albany State University   2004 — 2005

Ashlee Landram Ashlee Landram Galveston, Texas Details
Ashlee Landram's Sitel Experience September 2014 - Present
Job at
Industry Leisure, Travel & Tourism
Sitel   September 2014 - Present
Silverleaf Resorts  February 2014 - September 2014
AT&T Mobility  September 2012 - July 2013
USA 800  June 2009 - September 2012

Hillyard Technical Center   2003 — 2004
Computer Service Technology

Hillyard Technical Center   2002 — 2003
Management Information Systems and Services

Divah Deliverance Divah Deliverance Piedmont, South Carolina Details
Divah Deliverance's Sitel Experience 2009 - 2011
Job Customer Service Representative at Staffworks Group
Industry Staffing and Recruiting
Staffworks Group  June 2013 - Present
Alorica  2011 - 2012
Sitel   2009 - 2011

Recruiting, Interviews, Internet Recruiting, Student Recruiting, Hiring Practices, Hiring Employees, Hiring, CMAA, Medical Records

Fayetteville State University

Performance Training

Lorraine Guerra Lorraine Guerra El Paso, Texas Details
Lorraine Guerra's Sitel Experience June 2008 - September 2009
Job Medical Assistant/Customer Care
Industry Medical Practice
Xerox  December 2013 - December 2014
Any Lab Test Now  2011 - 2012
Sitel   June 2008 - September 2009

Front Office, Back Office, Medical Assisting, Phlebotomy, Specimen Collection, Customer Service, Cash Handling Experience, Data Entry, Filing, 10 Key, Vital Signs, Sterilization, Appointment Scheduling, Phone Etiquette

American Commercial College-San Angelo   2010 — 2011
Medical/Clinical Assistant

Megan Hendrix Megan Hendrix Amarillo, Texas Details
Megan Hendrix's Sitel Experience January 2003 - August 2007
Job Education Management Professional
Industry Education Management
Milan institute of cosmetology  2011 - Present
Amarillo hair salon   December 2008 - January 2013
Sitel   January 2003 - August 2007

Amarillo College   2009 — 2010
Business management, Business Administration and Management, General

Milan Institute of Cosmetology-Amarillo   2007 — 2007
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor

Valerie Bing Valerie Bing Lutz, Florida Details
Valerie Bing's Sitel Experience August 2003 - June 2005
Job Student at PascoHernando Community College
Sitel   August 2003 - June 2005

Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Coaching

Pasco-Hernando Community College   2013 — 2014

Alabama State University   1990 — 1992
Elementary Education and Teaching

samantha macy samantha macy Lake Butler, Florida Details
samantha macy's Sitel Experience October 2013 - November 2013
Job Food & Beverages Professional
Industry Food & Beverages
Sitel   October 2013 - November 2013
Sitel   March 2013 - June 2013
Wendy's/Arby's Group, Inc.   2013 - 2013
block buster video  November 2009 - March 2010
T.G.I. Fridays   September 2006 - April 2007

Professional Cleaning, Customer Service, Restaurants, Computer Science, Cash Flow, Cashiering, Cash Register, Money Management, Cash Handling, Membership Management, Dishwashing

Medvance Institute-West Palm   2008 — 2009
medical assisting

Dominique Ferguson Dominique Ferguson Ocala, Florida Details
Dominique Ferguson's Sitel Experience September 2013 - Present
Job Customer Service Agent at Sitel
Industry Outsourcing/Offshoring
Sitel   September 2013 - Present

Customer Service, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Sales, Project Management, Strategic Planning, PowerPoint, Social Media, Training, Team Leadership, Negotiation, Marketing Strategy, Budgets, Event Planning, New Business Development, Sales Management, Teaching, Teamwork

Forest High   2004 — 2008

Marion County Community Technical and Adult Education Center   2006 — 2007

belkadi said belkadi said Algeria area Details
belkadi said's Sitel Experience January 2011 - January 2013
Job directeur des travaux tramway chez Alstom Transport
Industry Railroad Manufacture
Alstom Power  January 2013 - January 2015
Alstom Transport  March 2011 - March 2014
CENTRALE ELECTRIQUE ALSTOM   March 2012 - January 2013
Sitel   January 2011 - January 2013
Sitel   January 2009 - March 2012
Alstom Power  March 2009 - March 2011
Alstom Power  January 2008 - January 2009
SONATRACH port BEJAIA   January 2002 - January 2006
entreprise pétrolière GOMI   January 2002 - January 2006
Heinkel SNIC   January 1978 - January 1988

Diplôme d’ingénieur

Diplôme ; B T S, mécanique

Diplôme, mécanique CET

brittney gonzales brittney gonzales Las Vegas, Nevada Details
brittney gonzales's Sitel Experience August 2014 - Present
Job customer service at Sitel
Industry Outsourcing/Offshoring
Sitel   August 2014 - Present

Euphoria Institute of Beauty Arts & Sciences-Henderson   2010 — 2012

shellie yoder shellie yoder Lake City, Florida Details
shellie yoder's Sitel Experience January 2007 - February 2012
Job customer service rep/ caregiver at none
Industry Outsourcing/Offshoring
none  May 2001 - Present
Sitel   January 2007 - February 2012
Walmart  November 2005 - April 2006
Self Employed  June 1998 - September 2004

processing Cook meals,..., Cook meals, lift or..., Tend to children,..., Provide efficient...

jefferson high school   2008 — 2008

Suwannee-Hamilton Technical Center   2000 — 2001

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