Sitel Company
Industry: Company
DescriptionSitel is a company of Acticall Sitel Group headquartered in Miami, Florida. The original SITEL was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies. Headquarters: Miami, Florida, United States CEO: Laurent Uberti Number of employees: 75,100 Parent organization: Sitel Worldwide Corporation Founded: 1985, Omaha, Nebraska, United States Number of locations: 108
Sitel List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sitel. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Sitel Salaries. You can even request information on how much does Sitel pay if you want to. Learn about salaries, pros and cons of working for Sitel directly from the past employees.
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2,702 Sitel employees in database. Find out everything there's to know about Sitel employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sitel Employees
Employee
Years
Job
Industry
Fatima Azzahra Boubyane Fatima Azzahra Boubyane's Sitel Experience June 2010 - September 2010
Job Partner Mercy Tech Consulting
Industry Higher Education
Experience
Friedrich Rueckert February 2012 - February 2013
Sitel June 2010 - September 2010
Skills
Recherche, Enseignement, Microsoft Office, Parler en public
Education
New York University 2015 — 2017
Graduate Studies
Jâmiât Mohammed El-Khâmiss Souissi Rabat 2009 — 2012
Bachelor's degree, English Studies - Cultural Studies
Institut Ben M'barek
Friedrich Rueckert February 2012 - February 2013
Sitel June 2010 - September 2010
Skills
Recherche, Enseignement, Microsoft Office, Parler en public
Education
New York University 2015 — 2017
Graduate Studies
Jâmiât Mohammed El-Khâmiss Souissi Rabat 2009 — 2012
Bachelor's degree, English Studies - Cultural Studies
Institut Ben M'barek
Chike Cumberbatch Chike Cumberbatch's Sitel Experience April 2012 - June 2013
Job Multimedia Sales Executive at The Evening Tribune
Industry Newspapers
Experience
The Evening Tribune; Gatehouse Media July 2013 - Present
Sitel April 2012 - June 2013
Sitel September 2011 - April 2012
Sitel April 2010 - September 2011
Sitel August 2010 - December 2010
CCM AmeriCorps Leap 2001 - 2002
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Management, Mentoring, Financial Reporting, Reporting & Analysis, Cost Reporting, Team Building, Troubleshooting, Recruiting, Account Management, Business Strategy, Leadership, Customer Satisfaction, Analysis, Online Marketing, Selling, Call Centers, Social Media, SEO, Team Management, Operations Management, Public Speaking, Training, Marketing Strategy, New Business Development, Social Media Marketing, Strategic Planning, Social Networking, Facebook, Online Advertising, Digital Media, Advertising, Email Marketing, Coaching, Process Improvement, Marketing Communications, Outsourcing, Event Planning, Marketing, Team Leadership, Digital Marketing
Education
Alfred State College - SUNY College of Technology 2002 — 2010
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
Alfred State College - SUNY College of Technology 2002 — 2010
Bachelor of Business Administration (BBA), Computer/Information Technology Administration and Management
The Evening Tribune; Gatehouse Media July 2013 - Present
Sitel April 2012 - June 2013
Sitel September 2011 - April 2012
Sitel April 2010 - September 2011
Sitel August 2010 - December 2010
CCM AmeriCorps Leap 2001 - 2002
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Management, Mentoring, Financial Reporting, Reporting & Analysis, Cost Reporting, Team Building, Troubleshooting, Recruiting, Account Management, Business Strategy, Leadership, Customer Satisfaction, Analysis, Online Marketing, Selling, Call Centers, Social Media, SEO, Team Management, Operations Management, Public Speaking, Training, Marketing Strategy, New Business Development, Social Media Marketing, Strategic Planning, Social Networking, Facebook, Online Advertising, Digital Media, Advertising, Email Marketing, Coaching, Process Improvement, Marketing Communications, Outsourcing, Event Planning, Marketing, Team Leadership, Digital Marketing
Education
Alfred State College - SUNY College of Technology 2002 — 2010
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
Alfred State College - SUNY College of Technology 2002 — 2010
Bachelor of Business Administration (BBA), Computer/Information Technology Administration and Management
Shanelle Collins Shanelle Collins's Sitel Experience April 2007 - December 2008
Job Business Owner
Industry Retail
Experience
Sugar Me Blu August 2014 - Present
Golden Harvest Food Bank May 2014 - Present
MedEx Associates, LLC October 2011 - December 2013
Teleperformance August 2009 - December 2010
Sitel April 2007 - December 2008
Skills
Healthcare, Healthcare Management, HIPAA, Employee Relations, Hospitals, Benefits Administration, Employee Benefits, FMLA, Human Resources, New Hire Orientations, Deferred Compensation, Recruiting, Kronos, Performance Management, Applicant Tracking..., Healthcare Information..., Customer Service, Management, Hiring, Payroll, Talent Acquisition, Interviews
Education
Walden University 2012 — 2014
Bachelor, Business Administration
Augusta Institute of Dental Assisting 2011 — 2011
Certificate, Dental Assisting
Sandersville Technical College 2004 — 2006
Associates, Business Administration
Sugar Me Blu August 2014 - Present
Golden Harvest Food Bank May 2014 - Present
MedEx Associates, LLC October 2011 - December 2013
Teleperformance August 2009 - December 2010
Sitel April 2007 - December 2008
Skills
Healthcare, Healthcare Management, HIPAA, Employee Relations, Hospitals, Benefits Administration, Employee Benefits, FMLA, Human Resources, New Hire Orientations, Deferred Compensation, Recruiting, Kronos, Performance Management, Applicant Tracking..., Healthcare Information..., Customer Service, Management, Hiring, Payroll, Talent Acquisition, Interviews
Education
Walden University 2012 — 2014
Bachelor, Business Administration
Augusta Institute of Dental Assisting 2011 — 2011
Certificate, Dental Assisting
Sandersville Technical College 2004 — 2006
Associates, Business Administration
Marion Hill Marion Hill's Sitel Experience September 2008 - January 2010
Job Nutritionist
Industry Food Production
Experience
Tyson Foods March 2011 - December 2013
Sitel September 2008 - January 2010
Coca-Cola Bottling Co. Consolidated August 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Nutrition, Nutritional Counseling, Nutrition Education, Sports Nutrition, Dietetics, Diet, Diet Planning, Food & Beverage, Food Service, Food Safety, Food Industry, Food Processing, Food Science, Food Technology, Food Preparation, Food Packaging, Wine & Food Pairing, Food Manufacturing
Education
East Mississippi Community College 2014 — 2014
certificate, Basic Manufacturing Skills
Alcorn State University 2003 — 2007
Bachelors of Science, Nutrition Sciences
East Mississippi Community College 2001 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Tyson Foods March 2011 - December 2013
Sitel September 2008 - January 2010
Coca-Cola Bottling Co. Consolidated August 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Nutrition, Nutritional Counseling, Nutrition Education, Sports Nutrition, Dietetics, Diet, Diet Planning, Food & Beverage, Food Service, Food Safety, Food Industry, Food Processing, Food Science, Food Technology, Food Preparation, Food Packaging, Wine & Food Pairing, Food Manufacturing
Education
East Mississippi Community College 2014 — 2014
certificate, Basic Manufacturing Skills
Alcorn State University 2003 — 2007
Bachelors of Science, Nutrition Sciences
East Mississippi Community College 2001 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Tenita Wiley` Tenita Wiley`'s Sitel Experience February 2007 - February 2008
Job Pharmacy Tech at Methodist
Industry Pharmaceuticals
Experience
Methodist Health System 2012 - Present
Omnicare April 2012 - August 2012
Paramount Multiservices February 2008 - April 2012
Sitel February 2007 - February 2008
Prime Therapeutics June 2002 - December 2005
Skills
Microsoft Office, Research, Teaching, Microsoft Word, Microsoft Excel, Customer Service, Data Entry
Education
DCCCD 2012 — 2014
Pre-Pharmacy Studies
Tarrant County College 2010 — 2012
Pre-Pharmacy Studies
Platt College-Dallas 2006 — 2007
Pharmacy Technician, Pharmacy Technician/Assistant, 3.5
Tarrant County Community College
Methodist Health System 2012 - Present
Omnicare April 2012 - August 2012
Paramount Multiservices February 2008 - April 2012
Sitel February 2007 - February 2008
Prime Therapeutics June 2002 - December 2005
Skills
Microsoft Office, Research, Teaching, Microsoft Word, Microsoft Excel, Customer Service, Data Entry
Education
DCCCD 2012 — 2014
Pre-Pharmacy Studies
Tarrant County College 2010 — 2012
Pre-Pharmacy Studies
Platt College-Dallas 2006 — 2007
Pharmacy Technician, Pharmacy Technician/Assistant, 3.5
Tarrant County Community College
Pata Saidykhan's Sitel Experience June 2005 - January 2007
Job Chargeback Specialist at PayPal
Industry Financial Services
Experience
PayPal January 2010 - Present
PayPal September 2007 - January 2010
Sitel June 2005 - January 2007
Skills
E-commerce, Product Management, Online Advertising, Mobile Devices, Digital Marketing, Fraud Detection, Risk Analysis, Dispute Resolution, Management, Fraud, Analysis, Customer Experience, Credit Cards, E-payments, Payments, Payment Card Processing
Education
Bellevue University 2005 — 2008
Master of Business Administration (MBA), Finance and Marketing
University of the Gambia
Bachelor of Science (BSc), Economics/Business
PayPal January 2010 - Present
PayPal September 2007 - January 2010
Sitel June 2005 - January 2007
Skills
E-commerce, Product Management, Online Advertising, Mobile Devices, Digital Marketing, Fraud Detection, Risk Analysis, Dispute Resolution, Management, Fraud, Analysis, Customer Experience, Credit Cards, E-payments, Payments, Payment Card Processing
Education
Bellevue University 2005 — 2008
Master of Business Administration (MBA), Finance and Marketing
University of the Gambia
Bachelor of Science (BSc), Economics/Business
Meghan Dukes Meghan Dukes's Sitel Experience November 2012 - May 2013
Job Health Coordinator at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Industry Insurance
Experience
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - Present
Prime Therapeutics November 2013 - June 2014
Fidelity Investments August 2013 - November 2013
Sitel November 2012 - May 2013
Miller Bonded August 2011 - September 2012
Office Team October 2010 - October 2011
Santa Ana Star Casino May 2007 - June 2010
T-Mobile August 2006 - May 2007
Skills
Process Scheduler, Contract Management, Construction Management, Change Orders, Subcontracting, Microsoft Office, Microsoft Excel, Submittals, Primavera P6, Microsoft Word, Pre-construction, Outlook, Administrative..., Procurement
Education
Carrington College-Albuquerque 2009 — 2010
Certificate, Health and Medical Administrative Services
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - Present
Prime Therapeutics November 2013 - June 2014
Fidelity Investments August 2013 - November 2013
Sitel November 2012 - May 2013
Miller Bonded August 2011 - September 2012
Office Team October 2010 - October 2011
Santa Ana Star Casino May 2007 - June 2010
T-Mobile August 2006 - May 2007
Skills
Process Scheduler, Contract Management, Construction Management, Change Orders, Subcontracting, Microsoft Office, Microsoft Excel, Submittals, Primavera P6, Microsoft Word, Pre-construction, Outlook, Administrative..., Procurement
Education
Carrington College-Albuquerque 2009 — 2010
Certificate, Health and Medical Administrative Services
Alex McTaggart's Sitel Experience February 2005 - January 2008
Job Web Manager at Kunstadt Sports
Industry Graphic Design
Experience
Kunstadt Sports June 2014 - Present
Alex Mctaggart February 2014 - May 2014
ASAPpm May 2013 - January 2014
ASAPpm October 2010 - April 2013
ASAPpm October 2008 - September 2010
Sitel February 2005 - January 2008
AVW Telav January 2005 - June 2005
Brookstreet Pictures September 2003 - December 2004
Brookstreet Pictures September 2003 - December 2004
museum london June 2003 - December 2003
Skills
Graphic Design, Audio Engineering, Web Development, Troubleshooting, Multimedia, Flash, Project Coordination, Social Media, Variable Data Printing, Sound, Brochures, Film, Music, Graphics, Offset Printing, Photography, Photoshop, Illustrator, Digital Audio, WordPress, Guitar, Drums, Foley, Sound Design, Spreadsheets
Education
Fanshawe College 2002 — 2005
Music Production (M.I.A.)
Algonquin College of Applied Arts and Technology 1999 — 2001
Graphic Design
Kunstadt Sports June 2014 - Present
Alex Mctaggart February 2014 - May 2014
ASAPpm May 2013 - January 2014
ASAPpm October 2010 - April 2013
ASAPpm October 2008 - September 2010
Sitel February 2005 - January 2008
AVW Telav January 2005 - June 2005
Brookstreet Pictures September 2003 - December 2004
Brookstreet Pictures September 2003 - December 2004
museum london June 2003 - December 2003
Skills
Graphic Design, Audio Engineering, Web Development, Troubleshooting, Multimedia, Flash, Project Coordination, Social Media, Variable Data Printing, Sound, Brochures, Film, Music, Graphics, Offset Printing, Photography, Photoshop, Illustrator, Digital Audio, WordPress, Guitar, Drums, Foley, Sound Design, Spreadsheets
Education
Fanshawe College 2002 — 2005
Music Production (M.I.A.)
Algonquin College of Applied Arts and Technology 1999 — 2001
Graphic Design
Daniela Simittchieva Daniela Simittchieva's Sitel Experience April 2015 - Present
Job Technical Support Specialist
Industry Outsourcing/Offshoring
Experience
Sitel April 2015 - Present
Self July 2013 - Present
Skills
Teamwork, Microsoft Office, Social Networking, Marketing, Social Media, International Relations, Team Management, Intercultural..., Social Media Marketing, Business Strategy, Digital Photography, Advertising, Training, Creativity, Team Leadership, Public Relations, Mac, Communication Skills, Communication, Highly detail oriented, International Business, Customer Service, Instagram, Facebook Marketing, Photography, Public Speaking, Twitter, Photoshop, Brand Management, Sales Management, Online Branding, Technical Support
Education
Laurea University of Applied Sciences 2006 — 2013
Bachelor of Business Administration (BBA)
European College of Business and Management 2004 — 2004
Exchange Programme
Sitel April 2015 - Present
Self July 2013 - Present
Skills
Teamwork, Microsoft Office, Social Networking, Marketing, Social Media, International Relations, Team Management, Intercultural..., Social Media Marketing, Business Strategy, Digital Photography, Advertising, Training, Creativity, Team Leadership, Public Relations, Mac, Communication Skills, Communication, Highly detail oriented, International Business, Customer Service, Instagram, Facebook Marketing, Photography, Public Speaking, Twitter, Photoshop, Brand Management, Sales Management, Online Branding, Technical Support
Education
Laurea University of Applied Sciences 2006 — 2013
Bachelor of Business Administration (BBA)
European College of Business and Management 2004 — 2004
Exchange Programme
Kimberly Dokes Kimberly Dokes's Sitel Experience July 2008 - May 2009
Job Experienced HR, Administration, Health Information Management and Customer Service Representative
Industry Hospital & Health Care
Experience
Unified Health Services June 2015 - Present
LabCorp May 2010 - May 2014
U.S. Census Bureau November 2009 - July 2010
Sitel July 2008 - May 2009
UHS Hospitals January 2008 - June 2008
Future Electronics November 2006 - November 2007
Mississippi Department of Health May 2004 - October 2006
Skills
HIPAA, Healthcare, Healthcare Information..., Customer Service, Call Centers, Hospitals, Healthcare Management, Managed Care, EHR, Process Improvement, EMR, Medical Terminology, Phlebotomy, Medical Devices, Client Billing, Medical Billing, Office Administration, Problem Solving, Collections, Appointment Scheduling, CPT, ICD-9, ICD-9-CM, Customer Support, Telephone Reception, Cash Handling Experience, Warehousing, Order Picking, Shipping, Reliable, Team Leadership, Non-profit Volunteer, Timeslips
Education
Delta Technical College 2014 — 2015
Medical billing and coding
National College of Business and Technology-Nashville 2010 — 2012
Associate of Science (A.S.), Health Information Management, 3.2
Remington College-Memphis Campus 2004 — 2005
Diploma, Medical/Clinical Assistant
Unified Health Services June 2015 - Present
LabCorp May 2010 - May 2014
U.S. Census Bureau November 2009 - July 2010
Sitel July 2008 - May 2009
UHS Hospitals January 2008 - June 2008
Future Electronics November 2006 - November 2007
Mississippi Department of Health May 2004 - October 2006
Skills
HIPAA, Healthcare, Healthcare Information..., Customer Service, Call Centers, Hospitals, Healthcare Management, Managed Care, EHR, Process Improvement, EMR, Medical Terminology, Phlebotomy, Medical Devices, Client Billing, Medical Billing, Office Administration, Problem Solving, Collections, Appointment Scheduling, CPT, ICD-9, ICD-9-CM, Customer Support, Telephone Reception, Cash Handling Experience, Warehousing, Order Picking, Shipping, Reliable, Team Leadership, Non-profit Volunteer, Timeslips
Education
Delta Technical College 2014 — 2015
Medical billing and coding
National College of Business and Technology-Nashville 2010 — 2012
Associate of Science (A.S.), Health Information Management, 3.2
Remington College-Memphis Campus 2004 — 2005
Diploma, Medical/Clinical Assistant
Laura Caraveo Laura Caraveo's Sitel Experience January 2007 - November 2008
Job Office Assistant/ leasing agent at MPM Corp
Industry Telecommunications
Experience
MPM Corp. Northpointe Apartments March 2014 - Present
Data Exchange December 2011 - August 2013
AT&T February 2009 - November 2011
Sitel January 2007 - November 2008
Skills
Customer Service, Microsoft Office, Social Media, Filing, Data Entry, Fax, Troubleshooting, Training, Deep Tissue Massage, Therapeutic Massage, Technical Support
Education
Everest College-Reseda 2006 — 2006
Diploma, Massage Therapy/Therapeutic Massage
Los Angeles Pierce College 1999 — 2001
James Monroe High School
MPM Corp. Northpointe Apartments March 2014 - Present
Data Exchange December 2011 - August 2013
AT&T February 2009 - November 2011
Sitel January 2007 - November 2008
Skills
Customer Service, Microsoft Office, Social Media, Filing, Data Entry, Fax, Troubleshooting, Training, Deep Tissue Massage, Therapeutic Massage, Technical Support
Education
Everest College-Reseda 2006 — 2006
Diploma, Massage Therapy/Therapeutic Massage
Los Angeles Pierce College 1999 — 2001
James Monroe High School
Jescel Sucaldito's Sitel Experience April 2005 - May 2012
Job Global Order Fulfillment 3 at IGT
Industry Marketing and Advertising
Experience
IGT January 2012 - Present
Sitel April 2005 - May 2012
ACA PACIFIC March 1999 - 2000
Ayala Systems Technology, Inc. 1996 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Ateneo de Davao University 1990 — 1994
Bachelor's degree, Marketing
Assumption College, Davao 1980 — 1989
HIGH SCHOOL
IGT January 2012 - Present
Sitel April 2005 - May 2012
ACA PACIFIC March 1999 - 2000
Ayala Systems Technology, Inc. 1996 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Ateneo de Davao University 1990 — 1994
Bachelor's degree, Marketing
Assumption College, Davao 1980 — 1989
HIGH SCHOOL
Jason Chute Jason Chute's Sitel Experience 2006 - 2008
Job Technical Solutions Consultant at Halogen Software
Industry Information Technology and Services
Experience
Halogen Software July 2014 - Present
Hewlett-Packard September 2012 - June 2014
Hewlett-Packard August 2011 - March 2012
VMC June 2006 - August 2011
Sitel 2006 - 2008
Skills
IT Operations, Active Directory, Sla, SQL, Service Delivery, ITIL, Laptops, Cloud Computing, Troubleshooting, Vendor Management, IT Service Management, SharePoint, Windows 7, Service Desk, Call Centers, Data Center, Incident Management, PMP, Computer Hardware, ITIL Certified
Education
Algonquin College of Applied Arts and Technology
Computer Science and Engineering
Halogen Software July 2014 - Present
Hewlett-Packard September 2012 - June 2014
Hewlett-Packard August 2011 - March 2012
VMC June 2006 - August 2011
Sitel 2006 - 2008
Skills
IT Operations, Active Directory, Sla, SQL, Service Delivery, ITIL, Laptops, Cloud Computing, Troubleshooting, Vendor Management, IT Service Management, SharePoint, Windows 7, Service Desk, Call Centers, Data Center, Incident Management, PMP, Computer Hardware, ITIL Certified
Education
Algonquin College of Applied Arts and Technology
Computer Science and Engineering
Carlos Medrano's Sitel Experience January 2012 - March 2012
Job Media Manager at Response Mine Interactive
Industry Marketing and Advertising
Experience
Response Mine Interactive June 2014 - Present
Response Mine Interactive January 2014 - June 2014
White Shark Media March 2013 - November 2013
Sitel January 2012 - March 2012
Skills
Google Adwords, SEM, PPC, Conversion Optimization, Search Advertising, Online Advertising, Google Analytics, Advertising, Digital Marketing, Online Marketing, Marketing Strategy, Marketing
Education
Universidad Americana (NI) 2009 — 2013
Bachelor of Engineering (B.E.), Industrial Engineering
Universidad Americana (NI)
Logistics and Operations, Post Graduate Course
Response Mine Interactive June 2014 - Present
Response Mine Interactive January 2014 - June 2014
White Shark Media March 2013 - November 2013
Sitel January 2012 - March 2012
Skills
Google Adwords, SEM, PPC, Conversion Optimization, Search Advertising, Online Advertising, Google Analytics, Advertising, Digital Marketing, Online Marketing, Marketing Strategy, Marketing
Education
Universidad Americana (NI) 2009 — 2013
Bachelor of Engineering (B.E.), Industrial Engineering
Universidad Americana (NI)
Logistics and Operations, Post Graduate Course
Emmanuel Queruau Lamerie Emmanuel Queruau Lamerie's Sitel Experience November 2012 - January 2013
Job Promoteur des ventes CHR at AnheuserBusch InBev
Industry International Trade and Development
Experience
Anheuser-Busch InBev October 2014 - Present
Business Excellence For Professional Consulting (BEPC) January 2013 - July 2013
Sitel November 2012 - January 2013
Townsquare Media February 2012 - May 2012
ACF Centrale April 2011 - July 2011
Darty January 2010 - February 2011
Surcouf June 2006 - July 2006
Skills
Sales, English, French, German, Social Media Marketing, Marketing, E-commerce, E-business, Internet, Customer Service, Customer Support, Business Development, Travel Arrangements, Onboarding, HR Information..., Telemarketing, Human Resources
Education
IÉSEG School of Management 2013 — 2015
Master of Science in Management (MSc), International Negotiation & Sales Management
Angelo State University 2011 — 2012
Bachelor of Business Administration (BBA), International Business
2009 — 2011
Diplôme Universitaire de Technologie, Technique de Commercialisation
Saint Jean-Baptiste De La Salle High School 2007 — 2009
French baccalaureate, Science and Technologies Management
Anheuser-Busch InBev October 2014 - Present
Business Excellence For Professional Consulting (BEPC) January 2013 - July 2013
Sitel November 2012 - January 2013
Townsquare Media February 2012 - May 2012
ACF Centrale April 2011 - July 2011
Darty January 2010 - February 2011
Surcouf June 2006 - July 2006
Skills
Sales, English, French, German, Social Media Marketing, Marketing, E-commerce, E-business, Internet, Customer Service, Customer Support, Business Development, Travel Arrangements, Onboarding, HR Information..., Telemarketing, Human Resources
Education
IÉSEG School of Management 2013 — 2015
Master of Science in Management (MSc), International Negotiation & Sales Management
Angelo State University 2011 — 2012
Bachelor of Business Administration (BBA), International Business
2009 — 2011
Diplôme Universitaire de Technologie, Technique de Commercialisation
Saint Jean-Baptiste De La Salle High School 2007 — 2009
French baccalaureate, Science and Technologies Management
Levon Bing Levon Bing's Sitel Experience September 2012 - November 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Sitel September 2012 - November 2012
Sitel 2012 - 2012
Skills
Customer Service, Cash Handling Experience, Call Center, Caregiving, Fast Paced Environment
Education
Career College of San Diego 2011 — 2012
Certificate, Administration
Cuyamaca College 2002 — 2004
n/a, n/a
Sitel September 2012 - November 2012
Sitel 2012 - 2012
Skills
Customer Service, Cash Handling Experience, Call Center, Caregiving, Fast Paced Environment
Education
Career College of San Diego 2011 — 2012
Certificate, Administration
Cuyamaca College 2002 — 2004
n/a, n/a
Teddrick Pearson Teddrick Pearson's Sitel Experience April 2009 - February 2010
Job Property Manager
Industry Real Estate
Experience
Real Property Management October 2013 - April 2014
Capilano Properties December 2012 - August 2013
Brookfield Terrace Apartments October 2011 - September 2012
Sitel April 2009 - February 2010
Skills
Customer Service, Marketing, Time Management, Management, Real Estate, Sales, Recruiting, Leases, Account Management, Sales Management, Investment Properties, Training, Negotiation, Customer Satisfaction, Employee Relations, Human Resources, Property Management, Accounts Payable, Accounts Receivable, Collections, Financial Services, Tax Preparation, Financial Reporting, Hotel Booking, Bookkeeping, Payroll, Wire Transfers
Education
Brookline College-Albuquerque 2008 — 2011
Associate of Arts, Business
Real Property Management October 2013 - April 2014
Capilano Properties December 2012 - August 2013
Brookfield Terrace Apartments October 2011 - September 2012
Sitel April 2009 - February 2010
Skills
Customer Service, Marketing, Time Management, Management, Real Estate, Sales, Recruiting, Leases, Account Management, Sales Management, Investment Properties, Training, Negotiation, Customer Satisfaction, Employee Relations, Human Resources, Property Management, Accounts Payable, Accounts Receivable, Collections, Financial Services, Tax Preparation, Financial Reporting, Hotel Booking, Bookkeeping, Payroll, Wire Transfers
Education
Brookline College-Albuquerque 2008 — 2011
Associate of Arts, Business
Monica King Monica King's Sitel Experience July 2013 - August 2014
Job Operations Manager at Spartan Staffing
Industry Staffing and Recruiting
Experience
Spartan Staffing November 2014 - Present
Spartan Staffing March 2014 - November 2014
Sitel July 2013 - August 2014
Spartan Staffing October 2012 - March 2014
Anthem Education Group June 2012 - October 2012
Comcast Cable April 2007 - May 2012
Skills
Cold Calling, Call Centers, Account Management, Recruiting, Direct Sales, Applicant Tracking..., Salesforce.com, Temporary Placement, Telecommunications, Talent Acquisition, Sales Process, Training, Human Resources, Interviews, Staffing Services, Hiring, Employee Relations, B2B, Sales Presentations, Team Building, Building Relationships, Networking, HRIS, PeopleSoft, Sourcing, Contract Recruitment, Social Networking, Team Leadership
Education
Southern New Hampshire University 2013 — 2015
Master of Business Administration (MBA), Human Resources Management and Services
Alabama Agricultural and Mechanical University 2003 — 2007
Bachelor of Arts (BA), Mass Communication/Media Studies, minor Marketing
Spartan Staffing November 2014 - Present
Spartan Staffing March 2014 - November 2014
Sitel July 2013 - August 2014
Spartan Staffing October 2012 - March 2014
Anthem Education Group June 2012 - October 2012
Comcast Cable April 2007 - May 2012
Skills
Cold Calling, Call Centers, Account Management, Recruiting, Direct Sales, Applicant Tracking..., Salesforce.com, Temporary Placement, Telecommunications, Talent Acquisition, Sales Process, Training, Human Resources, Interviews, Staffing Services, Hiring, Employee Relations, B2B, Sales Presentations, Team Building, Building Relationships, Networking, HRIS, PeopleSoft, Sourcing, Contract Recruitment, Social Networking, Team Leadership
Education
Southern New Hampshire University 2013 — 2015
Master of Business Administration (MBA), Human Resources Management and Services
Alabama Agricultural and Mechanical University 2003 — 2007
Bachelor of Arts (BA), Mass Communication/Media Studies, minor Marketing
George Brett Lowe Sr. George Brett Lowe Sr.'s Sitel Experience March 2007 - August 2010
Job Entrepreneur and Innovative Consultant
Industry Marketing and Advertising
Experience
Golden Triangle Enterprises August 2013 - Present
ApartmentK LLC. August 2010 - Present
DIRT August 2010 - July 2013
Scotty ATL 2011 - April 2013
Enterprise Rent-A-Car August 2010 - June 2012
Sitel March 2007 - August 2010
Skills
Sales, Management, Sales Management, Training, Selling, Coaching, Customer Service, Entrepreneurship, Account Management, Customer Satisfaction, Cold Calling, Customer Retention, Social Media Marketing, Social Networking, Time Management, Leadership, Strategic Planning, Social Media, Marketing, Team Building, Public Speaking
Education
Mississippi State University 2006 — 2009
Bachelor of Science, Kinesiology
East Central Community College 2005 — 2006
A.A, Liberal Arts
Alcorn State University 2004 — 2005
Physical Therapy
Golden Triangle Enterprises August 2013 - Present
ApartmentK LLC. August 2010 - Present
DIRT August 2010 - July 2013
Scotty ATL 2011 - April 2013
Enterprise Rent-A-Car August 2010 - June 2012
Sitel March 2007 - August 2010
Skills
Sales, Management, Sales Management, Training, Selling, Coaching, Customer Service, Entrepreneurship, Account Management, Customer Satisfaction, Cold Calling, Customer Retention, Social Media Marketing, Social Networking, Time Management, Leadership, Strategic Planning, Social Media, Marketing, Team Building, Public Speaking
Education
Mississippi State University 2006 — 2009
Bachelor of Science, Kinesiology
East Central Community College 2005 — 2006
A.A, Liberal Arts
Alcorn State University 2004 — 2005
Physical Therapy
Roshad Wilson Roshad Wilson's Sitel Experience March 2015 - Present
Job Self Employed at Netflix
Industry Entertainment
Experience
Sitel March 2015 - Present
Netflix August 2013 - March 2014
4G Wireless - Verizon Wireless February 2012 - August 2013
Skills
Sales, Customer Service, Retail, Customer Satisfaction, Team Leadership, Inventory Management, Customer Experience, Sales Management, Mobile Devices, Wireless, Training, Cold Calling
Education
Everest College-Henderson
Criminal Justice and Corrections
Sitel March 2015 - Present
Netflix August 2013 - March 2014
4G Wireless - Verizon Wireless February 2012 - August 2013
Skills
Sales, Customer Service, Retail, Customer Satisfaction, Team Leadership, Inventory Management, Customer Experience, Sales Management, Mobile Devices, Wireless, Training, Cold Calling
Education
Everest College-Henderson
Criminal Justice and Corrections
Claude Bernhard Claude Bernhard's Sitel Experience August 2013 - November 2013
Job Unemployed
Industry Music
Experience
Sitel August 2013 - November 2013
Skills
Microsoft Office, Windows, Computer Hardware, Windows 7
Education
Full Sail University 2013 — 2015
Academy of Art University
Sitel August 2013 - November 2013
Skills
Microsoft Office, Windows, Computer Hardware, Windows 7
Education
Full Sail University 2013 — 2015
Academy of Art University
Khalilah Alston Khalilah Alston's Sitel Experience June 2006 - June 2007
Job Video Editor at IGN Entertainment
Industry Motion Pictures and Film
Experience
IGN Entertainment August 2013 - Present
Freelance January 2007 - Present
Office Team November 2012 - August 2013
IGN Entertainment January 2013 - February 2013
JOHLT Productions (formerly Edelman) April 2011 - August 2012
Nrgize/24 Hour Fitness October 2007 - April 2011
Robert Half International June 2007 - August 2007
Sitel June 2006 - June 2007
Capital School District August 2005 - June 2006
Skills
Final Cut Pro, Photoshop, After Effects, Avid, DVD Studio Pro, Microsoft Word, Microsoft Excel, Google Docs, Avid Unity, Avid Media Composer, Video Production, Video Editing, PluralEyes, Clip Browser, Canon XF Utility, Avid ISIS, Broadcast, Pro Tools, Film, Video, Adobe Creative Suite, Editing, HD Video, Premiere, Photography, Film Production, Short Films, Final Cut Studio, Web Video, Videography, Music Videos, Color Correction, Camera
Education
Academy of Art University 2007 — 2010
M.F.A, Motion Picture & Television
Wesley College 2001 — 2005
B.A, Media Arts
IGN Entertainment August 2013 - Present
Freelance January 2007 - Present
Office Team November 2012 - August 2013
IGN Entertainment January 2013 - February 2013
JOHLT Productions (formerly Edelman) April 2011 - August 2012
Nrgize/24 Hour Fitness October 2007 - April 2011
Robert Half International June 2007 - August 2007
Sitel June 2006 - June 2007
Capital School District August 2005 - June 2006
Skills
Final Cut Pro, Photoshop, After Effects, Avid, DVD Studio Pro, Microsoft Word, Microsoft Excel, Google Docs, Avid Unity, Avid Media Composer, Video Production, Video Editing, PluralEyes, Clip Browser, Canon XF Utility, Avid ISIS, Broadcast, Pro Tools, Film, Video, Adobe Creative Suite, Editing, HD Video, Premiere, Photography, Film Production, Short Films, Final Cut Studio, Web Video, Videography, Music Videos, Color Correction, Camera
Education
Academy of Art University 2007 — 2010
M.F.A, Motion Picture & Television
Wesley College 2001 — 2005
B.A, Media Arts
Chelsea Blake Chelsea Blake's Sitel Experience August 2009 - February 2010
Job Baggage Service Agent at Delta Air Lines
Industry Airlines/Aviation
Experience
Delta Air Lines June 2010 - Present
Sitel August 2009 - February 2010
Skills
Data Coding, Customer Service, Customer Retention, Consumer Insight, Product Management, Privacy Policies, Web Services
Education
Virginia College-Augusta 2010 — 2013
Associate of Science (A.S.), Business Administration, Management and Operations
Claflin University 2008 — 2009
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.6
T.W. Josey High School 2004 — 2008
Dual Seal Diploma, College/University Preparatory, 3.8
Delta Air Lines June 2010 - Present
Sitel August 2009 - February 2010
Skills
Data Coding, Customer Service, Customer Retention, Consumer Insight, Product Management, Privacy Policies, Web Services
Education
Virginia College-Augusta 2010 — 2013
Associate of Science (A.S.), Business Administration, Management and Operations
Claflin University 2008 — 2009
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.6
T.W. Josey High School 2004 — 2008
Dual Seal Diploma, College/University Preparatory, 3.8
Glenn Nason Glenn Nason's Sitel Experience January 2004 - January 2005
Job Learning Specialist at in2com
Industry Outsourcing/Offshoring
Experience
in2com February 2005 - Present
Sitel January 2004 - January 2005
Oxfam Wereldwinkels / Oxfam Fair trade January 2003 - June 2003
Staatssecretaris Anissa Temsamani January 2003 - March 2003
Education
Vrije Universiteit Brussel 2013 — 2014
bewijs van pedagogische bekwaamheid (BPB), Specifieke Lerarenopleiding Cultuur- en maatschappijwetenschappen
COMPETENTIES
EHB
Graduaat, Communicatiebeheer
Koninklijk Atheneum
ASO, Moderne talen I - II - Wiskunde; Economie
VUB
Licentiaat, Politieke wetenschappen
in2com February 2005 - Present
Sitel January 2004 - January 2005
Oxfam Wereldwinkels / Oxfam Fair trade January 2003 - June 2003
Staatssecretaris Anissa Temsamani January 2003 - March 2003
Education
Vrije Universiteit Brussel 2013 — 2014
bewijs van pedagogische bekwaamheid (BPB), Specifieke Lerarenopleiding Cultuur- en maatschappijwetenschappen
COMPETENTIES
EHB
Graduaat, Communicatiebeheer
Koninklijk Atheneum
ASO, Moderne talen I - II - Wiskunde; Economie
VUB
Licentiaat, Politieke wetenschappen
Cynthia O'Rourke Cynthia O'Rourke's Sitel Experience December 2012 - September 2013
Job Artist and Manager
Industry Fine Art
Experience
Circle K October 2013 - Present
C.L.Ink November 2012 - Present
Sitel December 2012 - September 2013
Family Dollar October 2010 - November 2012
Denny's December 2003 - October 2010
Skills
Customer Service, Microsoft Office, Time Management, Microsoft Excel, Retail, Sales, Inventory Management, Microsoft Word, Cashiering, Customer Satisfaction, Data Entry, Teamwork, Team Building, Painting, Illustrator, Budgets, Telephone Skills, Catering, Research, Editing, Restaurants, Training, Food, POS, Leadership, Restaurant Management, Photoshop, Hospitality, Food, Drawing, Critical Thinking, People Skills, Contemporary Art, Hiring, Merchandising, Management, Communication, Technical Support, Employee Training, Loss Prevention, Inventory Control
Education
The Art Center Design College-Albuquerque
Bachelor's degree, Illustration
Circle K October 2013 - Present
C.L.Ink November 2012 - Present
Sitel December 2012 - September 2013
Family Dollar October 2010 - November 2012
Denny's December 2003 - October 2010
Skills
Customer Service, Microsoft Office, Time Management, Microsoft Excel, Retail, Sales, Inventory Management, Microsoft Word, Cashiering, Customer Satisfaction, Data Entry, Teamwork, Team Building, Painting, Illustrator, Budgets, Telephone Skills, Catering, Research, Editing, Restaurants, Training, Food, POS, Leadership, Restaurant Management, Photoshop, Hospitality, Food, Drawing, Critical Thinking, People Skills, Contemporary Art, Hiring, Merchandising, Management, Communication, Technical Support, Employee Training, Loss Prevention, Inventory Control
Education
The Art Center Design College-Albuquerque
Bachelor's degree, Illustration
Von Wallace's Sitel Experience 1994 - 1997
Job System Administrator at Pace Analytical
Industry Information Technology and Services
Experience
Pace Analytical December 2012 - Present
EXCO Resources, Inc. January 2008 - January 2011
Business Technology Solved December 2001 - July 2008
DRS Technologies, Inc. January 2006 - January 2008
CompuCom January 2002 - January 2004
EDS Group January 1999 - January 2002
Distribution Data Management Systems 1997 - 1999
Sitel 1994 - 1997
Skills
SQL, Microsoft SQL Server, VB.NET, Windows Server, Network Administration, System Administration, VBScript, Servers, vmware, Active Directory, Disaster Recovery, Novell, Terminal Server, winbatch, firewalls, routers, Switches, Exchange, IIS, OSX, Borland Delphi, Software Development, Software Engineering, Deep Packet Inspection, AIX Administration, Linux, Crystal Reports, Security Audits, TCP/IP, VMware, Firewalls, Microsoft Exchange, Routers, VPN, OS X, Networking, Security, IT Service Management
Education
American Commercial College-San Angelo
ECM
Angelo State University
Business and Computer Science
Pace Analytical December 2012 - Present
EXCO Resources, Inc. January 2008 - January 2011
Business Technology Solved December 2001 - July 2008
DRS Technologies, Inc. January 2006 - January 2008
CompuCom January 2002 - January 2004
EDS Group January 1999 - January 2002
Distribution Data Management Systems 1997 - 1999
Sitel 1994 - 1997
Skills
SQL, Microsoft SQL Server, VB.NET, Windows Server, Network Administration, System Administration, VBScript, Servers, vmware, Active Directory, Disaster Recovery, Novell, Terminal Server, winbatch, firewalls, routers, Switches, Exchange, IIS, OSX, Borland Delphi, Software Development, Software Engineering, Deep Packet Inspection, AIX Administration, Linux, Crystal Reports, Security Audits, TCP/IP, VMware, Firewalls, Microsoft Exchange, Routers, VPN, OS X, Networking, Security, IT Service Management
Education
American Commercial College-San Angelo
ECM
Angelo State University
Business and Computer Science
Kaysie Griffin's Sitel Experience October 2013 - February 2014
Job Receptionist at Chapel of the Flowers
Industry Hospitality
Experience
Chapel of the Flowers November 2014 - Present
UPS March 2014 - September 2014
Sitel October 2013 - February 2014
Einstein Noah Restaurant Group, Inc. October 2012 - November 2013
iRecovery LLC September 2011 - September 2012
Las Vegas Parking Inc January 2010 - February 2010
Las Vegas Funding Group April 2009 - November 2009
Goodwill Industries International October 2008 - March 2009
Subway March 2007 - July 2008
Skills
Sales, Social Media Marketing, Graphic Design, Web Design, Web Development, Customer Service, Bartending, Administrative..., Supervisory Skills, Call Centers, Conflict Resolution, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, Point of Purchase, Cashiering, 10 Key, Employee Training, Adobe Design Programs, PowerPoint, Public Speaking
Education
College of Southern Nevada 2007 — 2010
Associate of Science (A.S.), Web/Multimedia Management and Webmaster
ABC Bartending School 2010 — 2010
Certification, Hospitality Administration/Management, A+
Chapel of the Flowers November 2014 - Present
UPS March 2014 - September 2014
Sitel October 2013 - February 2014
Einstein Noah Restaurant Group, Inc. October 2012 - November 2013
iRecovery LLC September 2011 - September 2012
Las Vegas Parking Inc January 2010 - February 2010
Las Vegas Funding Group April 2009 - November 2009
Goodwill Industries International October 2008 - March 2009
Subway March 2007 - July 2008
Skills
Sales, Social Media Marketing, Graphic Design, Web Design, Web Development, Customer Service, Bartending, Administrative..., Supervisory Skills, Call Centers, Conflict Resolution, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, Point of Purchase, Cashiering, 10 Key, Employee Training, Adobe Design Programs, PowerPoint, Public Speaking
Education
College of Southern Nevada 2007 — 2010
Associate of Science (A.S.), Web/Multimedia Management and Webmaster
ABC Bartending School 2010 — 2010
Certification, Hospitality Administration/Management, A+
Kiri Mixon, MBA Kiri Mixon, MBA's Sitel Experience May 2013 - Present
Job Recruiter at Sitel
Industry Human Resources
Experience
Sitel May 2013 - Present
Wells Fargo Home Mortgage February 2012 - Present
Wells Fargo Home Mortgage February 2012 - Present
Strayer University July 2010 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Analysis, Employee Relations, Human Resources, Leadership, Management, Recruiting, Training
Education
Strayer University (VA) 2009 — 2011
Master of Business Administration (MBA), Human Resources Management and Services, 3.5
Alabama State University 2002 — 2006
Bachelor of Arts (BA), Communication and Media Studies, 3.3
Sitel May 2013 - Present
Wells Fargo Home Mortgage February 2012 - Present
Wells Fargo Home Mortgage February 2012 - Present
Strayer University July 2010 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Analysis, Employee Relations, Human Resources, Leadership, Management, Recruiting, Training
Education
Strayer University (VA) 2009 — 2011
Master of Business Administration (MBA), Human Resources Management and Services, 3.5
Alabama State University 2002 — 2006
Bachelor of Arts (BA), Communication and Media Studies, 3.3
Donya Graham Donya Graham's Sitel Experience April 2012 - May 2012
Job Seeking Open Opportunities
Industry Financial Services
Experience
NCO Financial Systems April 2013 - Present
ALDI Stores July 2012 - April 2013
Sitel April 2012 - May 2012
Sitel Corporation April 2012 - May 2012
Kroger October 2011 - March 2012
Sitel Corporation 2012 - 2012
Sitel October 2009 - January 2010
Sitel Corporation October 2009 - January 2010
Burger King July 2009 - October 2009
Target Corporation September 2008 - June 2009
Skills
Customer Service, Financial Services, Troubleshooting, Accounting, Inventory Management, Loss Prevention, Store Management, Retail Sales, Retail, Visual Merchandising, Merchandising, Cashiering, Inventory Control, Customer Experience, Data Entry, Time Management
Education
Job Corps Center 2006 — 2007
High School Diploma2007, Business Administration, Management and Operations
Aiken High School 2004 — 2006
Aiken Technical College
Business Administration and Management, General
NCO Financial Systems April 2013 - Present
ALDI Stores July 2012 - April 2013
Sitel April 2012 - May 2012
Sitel Corporation April 2012 - May 2012
Kroger October 2011 - March 2012
Sitel Corporation 2012 - 2012
Sitel October 2009 - January 2010
Sitel Corporation October 2009 - January 2010
Burger King July 2009 - October 2009
Target Corporation September 2008 - June 2009
Skills
Customer Service, Financial Services, Troubleshooting, Accounting, Inventory Management, Loss Prevention, Store Management, Retail Sales, Retail, Visual Merchandising, Merchandising, Cashiering, Inventory Control, Customer Experience, Data Entry, Time Management
Education
Job Corps Center 2006 — 2007
High School Diploma2007, Business Administration, Management and Operations
Aiken High School 2004 — 2006
Aiken Technical College
Business Administration and Management, General
Bhavna Ahuja's Sitel Experience July 2005 - September 2007
Job Director of Global F&O at Novus Global Solutions
Industry Information Technology and Services
Experience
Novus Global Solutions January 2014 - Present
Novus Global Solutions October 2013 - December 2013
Hutchison 3G June 2010 - July 2011
Syntel September 2007 - June 2010
Sitel July 2005 - September 2007
Skills
Corporate Finance, HR Policies, Team Management, Human Resources, Finance, Process Improvement, Payroll, MIS, Management, Business Process, Leadership, Business Analysis, Vendor Management, Strategy, Tax Accounting, Talent Acquisition, ERP, Employee Engagement
Education
XLRI Jamshedpur 2009 — 2010
Master of Business Administration (MBA), HR
Swami Vivekananda Institute Of Science And Technology 1999 — 2002
Bachelor of Commerce (BCom)
Novus Global Solutions January 2014 - Present
Novus Global Solutions October 2013 - December 2013
Hutchison 3G June 2010 - July 2011
Syntel September 2007 - June 2010
Sitel July 2005 - September 2007
Skills
Corporate Finance, HR Policies, Team Management, Human Resources, Finance, Process Improvement, Payroll, MIS, Management, Business Process, Leadership, Business Analysis, Vendor Management, Strategy, Tax Accounting, Talent Acquisition, ERP, Employee Engagement
Education
XLRI Jamshedpur 2009 — 2010
Master of Business Administration (MBA), HR
Swami Vivekananda Institute Of Science And Technology 1999 — 2002
Bachelor of Commerce (BCom)
Shah Wahida Nashreen Shah Wahida Nashreen's Sitel Experience 2005 - 2008
Job Master of Environmental Science graduate, University of Toronto
Industry Environmental Services
Experience
Earth Rangers April 2014 - September 2014
North South University 2008 - 2011
Sitel 2005 - 2008
Skills
Environmental Impact..., Ecology, Climate Change, Water Supply and..., Environment and Health, Geographic Information..., Solid Waste Management, Management of Hazardous..., Environmental Awareness, GIS, ArcGIS, Waste Management, Research, Capacity Building, Environmental Science, Sustainable Development, Environmental Policy, Water Management, Sustainability, Environmental..., Natural Resource..., Water Quality, Environmental..., Water Resources, Environmental Issues, Water, Field Work, Data Analysis, Proposal Writing, Report Writing, Sampling
Education
University of Toronto at Scarborough 2013 — 2014
Master of Environmental Science, (Environmental Site Assessment, Contaminated Site Remediation, Project Management)
University of Newcastle upon Tyne 2003 — 2004
Master of Science (MSc), Environmental Engineering, Passed with Distinction
Khulna University 1997 — 2001
Bachelor of Science (BSc), Environmental Science, CGPA 3.88 in a scale of 4.00
Earth Rangers April 2014 - September 2014
North South University 2008 - 2011
Sitel 2005 - 2008
Skills
Environmental Impact..., Ecology, Climate Change, Water Supply and..., Environment and Health, Geographic Information..., Solid Waste Management, Management of Hazardous..., Environmental Awareness, GIS, ArcGIS, Waste Management, Research, Capacity Building, Environmental Science, Sustainable Development, Environmental Policy, Water Management, Sustainability, Environmental..., Natural Resource..., Water Quality, Environmental..., Water Resources, Environmental Issues, Water, Field Work, Data Analysis, Proposal Writing, Report Writing, Sampling
Education
University of Toronto at Scarborough 2013 — 2014
Master of Environmental Science, (Environmental Site Assessment, Contaminated Site Remediation, Project Management)
University of Newcastle upon Tyne 2003 — 2004
Master of Science (MSc), Environmental Engineering, Passed with Distinction
Khulna University 1997 — 2001
Bachelor of Science (BSc), Environmental Science, CGPA 3.88 in a scale of 4.00
Kenneth Goad's Sitel Experience November 2009 - April 2010
Job Student at College of Charleston
Industry Retail
Experience
College of Charleston August 2012 - Present
Urban Outfitters Inc November 2010 - May 2011
Sitel November 2009 - April 2010
Wal-mart June 2008 - November 2008
Seer Insurance Inspections March 2008 - July 2008
Skills
Customer Service, Merchandising, Visual Merchandising, Retail, Inventory Management, Cashiering, Loss Prevention, Microsoft Office, Data Entry, Phone Etiquette, Microsoft Excel, Outlook, Retail Sales, PowerPoint, Microsoft Word, Time Management, Phone Skills, Customer Satisfaction, Sales, Cash Register, Typing, Telephone Skills
Education
College of Charleston 2012 — 2014
International Studies
Aiken Technical College 2006 — 2011
Aiken High School 2004 — 2006
High School Diploma
College of Charleston August 2012 - Present
Urban Outfitters Inc November 2010 - May 2011
Sitel November 2009 - April 2010
Wal-mart June 2008 - November 2008
Seer Insurance Inspections March 2008 - July 2008
Skills
Customer Service, Merchandising, Visual Merchandising, Retail, Inventory Management, Cashiering, Loss Prevention, Microsoft Office, Data Entry, Phone Etiquette, Microsoft Excel, Outlook, Retail Sales, PowerPoint, Microsoft Word, Time Management, Phone Skills, Customer Satisfaction, Sales, Cash Register, Typing, Telephone Skills
Education
College of Charleston 2012 — 2014
International Studies
Aiken Technical College 2006 — 2011
Aiken High School 2004 — 2006
High School Diploma
Jon Sakura's Sitel Experience August 2006 - June 2007
Job Store Owner at Gamers Anonymous
Industry Retail
Experience
Gamers Anonymous December 2007 - Present
GameStop July 2007 - December 2007
Sitel August 2006 - June 2007
Skills
Retail, Merchandising, Visual Merchandising, Customer Service, Inventory Management, Store Management, Shrinkage, Fashion, Inventory Control, Sales, Microsoft Office, Loss Prevention, Microsoft Excel, Marketing, PowerPoint, Microsoft Word, Social Media, Photoshop
Education
Central New Mexico Community College 2002 — 2005
Associates, Liberal Arts and Sciences/Liberal Studies
The University of New Mexico 2003 — 2004
Japanese Language and Literature
The Art Center Design College-Albuquerque 2000 — 2002
Associate's degree, Animation, Interactive Technology, Video Graphics and Special Effects
Gamers Anonymous December 2007 - Present
GameStop July 2007 - December 2007
Sitel August 2006 - June 2007
Skills
Retail, Merchandising, Visual Merchandising, Customer Service, Inventory Management, Store Management, Shrinkage, Fashion, Inventory Control, Sales, Microsoft Office, Loss Prevention, Microsoft Excel, Marketing, PowerPoint, Microsoft Word, Social Media, Photoshop
Education
Central New Mexico Community College 2002 — 2005
Associates, Liberal Arts and Sciences/Liberal Studies
The University of New Mexico 2003 — 2004
Japanese Language and Literature
The Art Center Design College-Albuquerque 2000 — 2002
Associate's degree, Animation, Interactive Technology, Video Graphics and Special Effects
Ana Claudia Savage Ana Claudia Savage's Sitel Experience February 2004 - February 2005
Job Account Manager at LCT Trading Company
Industry Logistics and Supply Chain
Experience
LCT TRADING COMPANY LLC February 2012 - Present
Transway Air & Ocean Freight August 2010 - February 2012
Netexpress Comércio e Consultoria de Informatica Ltda January 2007 - July 2010
Sam's Club March 2005 - November 2006
Sitel February 2004 - February 2005
Star Money Transfer July 2001 - January 2004
Ramada Plaza Resorts February 2000 - June 2001
Techmicro Enterprises Corp January 1996 - January 2000
Skills
Business Management, Spanish, English, Contract Negotiation, Negotiation, New Business Development, Team Leadership, Sales, Customer Service, Strategic Planning, Business Strategy, Microsoft Office, Cisco Technologies, Budgets, Logistics, Marketing Strategy, Business Planning, Microsoft Excel, Sales Management, Team Building, Purchasing, B2B, Management, Process Improvement, International Sales
Education
Fundação Getúlio Vargas 2008 — 2010
MBA, Commercial Management
Universidade São Marcos 1990 — 1993
Bachelor of Business Administration (BBA), Business Administration
LCT TRADING COMPANY LLC February 2012 - Present
Transway Air & Ocean Freight August 2010 - February 2012
Netexpress Comércio e Consultoria de Informatica Ltda January 2007 - July 2010
Sam's Club March 2005 - November 2006
Sitel February 2004 - February 2005
Star Money Transfer July 2001 - January 2004
Ramada Plaza Resorts February 2000 - June 2001
Techmicro Enterprises Corp January 1996 - January 2000
Skills
Business Management, Spanish, English, Contract Negotiation, Negotiation, New Business Development, Team Leadership, Sales, Customer Service, Strategic Planning, Business Strategy, Microsoft Office, Cisco Technologies, Budgets, Logistics, Marketing Strategy, Business Planning, Microsoft Excel, Sales Management, Team Building, Purchasing, B2B, Management, Process Improvement, International Sales
Education
Fundação Getúlio Vargas 2008 — 2010
MBA, Commercial Management
Universidade São Marcos 1990 — 1993
Bachelor of Business Administration (BBA), Business Administration
Roger D York Roger D York's Sitel Experience April 2012 - Present
Job Business Administration at Sitel
Industry Consumer Services
Experience
Sitel April 2012 - Present
York Real Estate Investments April 2012 - Present
Daymar College September 2011 - Present
Education
Daymar College-Scottsville 2011 — 2013
Universal classes online 2011 — 2012
certification, Career Coach
Sitel April 2012 - Present
York Real Estate Investments April 2012 - Present
Daymar College September 2011 - Present
Education
Daymar College-Scottsville 2011 — 2013
Universal classes online 2011 — 2012
certification, Career Coach
Tracy Backman Tracy Backman's Sitel Experience June 2008 - March 2012
Job NDA Administrator at CTG Corning Inc.
Industry Research
Experience
CTG-Corning Inc. April 2015 - Present
Computer Task Group April 2015 - Present
CTG - Corning Inc. March 2014 - April 2015
Keyser Maloney & Winner LLP May 2014 - July 2014
Nexgen Wireless, Inc. July 2012 - March 2014
Sitel June 2008 - March 2012
Skills
Cellular Communications, 4G, CDMA, Wireless, 3G, Telecommunications, Microsoft Office, Troubleshooting, Sales Management, Customer Experience, Customer Satisfaction, Customer Service, Sales, Account Management, Team Building, Leadership, Management, Team Leadership, Training
Education
Elmira College 2014 — 2014
Paralegal Certificate, Paralegal Certificate
Everest University-Online 2011 — 2013
Associate's degree, Paralegal Studies
University of Maine 2000 — 2001
NA, Marine Sciences
CTG-Corning Inc. April 2015 - Present
Computer Task Group April 2015 - Present
CTG - Corning Inc. March 2014 - April 2015
Keyser Maloney & Winner LLP May 2014 - July 2014
Nexgen Wireless, Inc. July 2012 - March 2014
Sitel June 2008 - March 2012
Skills
Cellular Communications, 4G, CDMA, Wireless, 3G, Telecommunications, Microsoft Office, Troubleshooting, Sales Management, Customer Experience, Customer Satisfaction, Customer Service, Sales, Account Management, Team Building, Leadership, Management, Team Leadership, Training
Education
Elmira College 2014 — 2014
Paralegal Certificate, Paralegal Certificate
Everest University-Online 2011 — 2013
Associate's degree, Paralegal Studies
University of Maine 2000 — 2001
NA, Marine Sciences
James Townsend's Sitel Experience 2006 - 2007
Job Senior Director, Customer Success
Industry Computer Software
Experience
ConnectAndSell, Inc October 2010 - Present
Human Resource Systems Group July 2010 - October 2010
Halogen Software March 2007 - June 2010
SITEL 2006 - 2007
SITEL 2005 - 2006
SITEL 2004 - 2005
Skills
Salesforce.com, Lead Generation, Demand Generation, Sales Management, Cold Calling, Business Development, Project Management, Marketing, Operations Management, Lead Management, Management Consulting, Technical Support, Sales Process, CRM, New Business Development, Cross-functional Team..., Sales Operations, Sales Presentations, Sales, Performance Management, Enterprise Software, Employee Training, SaaS, B2B, Solution Selling, Management, Call Centers, Cloud Computing, Team Management, Leadership, Professional Services, Strategy, Customer Satisfaction, Training, Program Management, Telecommunications, Customer Retention, Team Leadership
Education
Brock University 2000 — 2004
BA
Upper Canada College
Upper Canada College
ConnectAndSell, Inc October 2010 - Present
Human Resource Systems Group July 2010 - October 2010
Halogen Software March 2007 - June 2010
SITEL 2006 - 2007
SITEL 2005 - 2006
SITEL 2004 - 2005
Skills
Salesforce.com, Lead Generation, Demand Generation, Sales Management, Cold Calling, Business Development, Project Management, Marketing, Operations Management, Lead Management, Management Consulting, Technical Support, Sales Process, CRM, New Business Development, Cross-functional Team..., Sales Operations, Sales Presentations, Sales, Performance Management, Enterprise Software, Employee Training, SaaS, B2B, Solution Selling, Management, Call Centers, Cloud Computing, Team Management, Leadership, Professional Services, Strategy, Customer Satisfaction, Training, Program Management, Telecommunications, Customer Retention, Team Leadership
Education
Brock University 2000 — 2004
BA
Upper Canada College
Upper Canada College
Christal Walker Christal Walker's Sitel Experience September 2014 - February 2015
Job Certified Medical Billing and Coding Specialist
Industry Medical Practice
Experience
Sitel September 2014 - February 2015
Hairmaster's Salon January 2007 - September 2008
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Leadership, Research, Social Media, Outlook, Teamwork, Public Speaking
Education
Lakewood College 2013 — 2015
Medical Coding Certificate, Medical Insurance Coding Specialist/Coder, 3.12 GPA
Sitel September 2014 - February 2015
Hairmaster's Salon January 2007 - September 2008
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Leadership, Research, Social Media, Outlook, Teamwork, Public Speaking
Education
Lakewood College 2013 — 2015
Medical Coding Certificate, Medical Insurance Coding Specialist/Coder, 3.12 GPA
EBONY BLAKE EBONY BLAKE's Sitel Experience April 2011 - May 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Sitel April 2011 - May 2012
Teleperformance 2012 - 2012
Skills
Customer Service..., Corrections, Sociability, Learnability, Multi-tasked, Dependable Team Player, Positivity
Education
Sandersville Technical College 2008 — 2010
Sitel April 2011 - May 2012
Teleperformance 2012 - 2012
Skills
Customer Service..., Corrections, Sociability, Learnability, Multi-tasked, Dependable Team Player, Positivity
Education
Sandersville Technical College 2008 — 2010
Aaron Torrez's Sitel Experience June 2007 - June 2009
Job Online Marketing Manager at LGMD Solutions
Industry Marketing and Advertising
Experience
LGMD Solutions June 2015 - Present
White Shark Media April 2014 - June 2015
White Shark Media June 2012 - April 2014
White Shark Media January 2012 - June 2012
Accedo Technologies April 2011 - December 2011
Accedo Technologies June 2009 - March 2011
Sitel June 2007 - June 2009
Skills
Microsoft Excel, Google Adwords..., Forecasting, Financial Analysis, Marketing Strategy, Market Research, Digital Marketing, Marketing Management, Business Strategy, Business Development, Online Advertising, PPC, Search Advertising, Account Management, Strategy, SEM, Google Analytics, Conversion Optimization, Direct Sales, Customer Satisfaction, Google Adwords, Sales Process, Display Advertising, Management, Customer Service, Blogging, WordPress
Education
Universidad Americana (NI) 2009 — 2013
Bachelor of Science Degree, Business Administration, Management
College Nicaraguayen-Français Victor Hugo 1994 — 2007
High School Degree
LGMD Solutions June 2015 - Present
White Shark Media April 2014 - June 2015
White Shark Media June 2012 - April 2014
White Shark Media January 2012 - June 2012
Accedo Technologies April 2011 - December 2011
Accedo Technologies June 2009 - March 2011
Sitel June 2007 - June 2009
Skills
Microsoft Excel, Google Adwords..., Forecasting, Financial Analysis, Marketing Strategy, Market Research, Digital Marketing, Marketing Management, Business Strategy, Business Development, Online Advertising, PPC, Search Advertising, Account Management, Strategy, SEM, Google Analytics, Conversion Optimization, Direct Sales, Customer Satisfaction, Google Adwords, Sales Process, Display Advertising, Management, Customer Service, Blogging, WordPress
Education
Universidad Americana (NI) 2009 — 2013
Bachelor of Science Degree, Business Administration, Management
College Nicaraguayen-Français Victor Hugo 1994 — 2007
High School Degree
Edward Schaffer's Sitel Experience March 2011 - October 2011
Job SEO Specialist at White Shark Media®
Industry Marketing and Advertising
Experience
White Shark Media® February 2015 - Present
White Shark Media February 2013 - February 2015
White Shark Media October 2011 - February 2013
Sitel March 2011 - October 2011
Skills
Digital Marketing, Google Analytics, Social Media, Microsoft Excel, Keyword Research, Management, Advertising, Call Center, Forecasting, CRM Program Management, Accurate Data Entry, Quality Assurance, Siebel, RightNow Service, Google Adwords..., Yahoo Search Marketing, SEM, Customer Service, Marketing Strategy, SEO, PPC
Education
Universidad Nacional de Ingeniería (NI) 2002 — 2007
Civil Engineer, Construction Engineering
White Shark Media® February 2015 - Present
White Shark Media February 2013 - February 2015
White Shark Media October 2011 - February 2013
Sitel March 2011 - October 2011
Skills
Digital Marketing, Google Analytics, Social Media, Microsoft Excel, Keyword Research, Management, Advertising, Call Center, Forecasting, CRM Program Management, Accurate Data Entry, Quality Assurance, Siebel, RightNow Service, Google Adwords..., Yahoo Search Marketing, SEM, Customer Service, Marketing Strategy, SEO, PPC
Education
Universidad Nacional de Ingeniería (NI) 2002 — 2007
Civil Engineer, Construction Engineering
Mary Rose Camat-Lindenbaum Mary Rose Camat-Lindenbaum's Sitel Experience July 2010 - September 2011
Job Quality Assurance Manager at Focus Receivables Management
Industry Financial Services
Experience
Focus Receivables Management 2014 - Present
Focus Receivables Management October 2012 - June 2014
Sitel July 2010 - September 2011
Sitel February 2008 - July 2010
Sitel December 2006 - February 2008
Sitel May 2005 - December 2006
Skills
Call Centers, Quality Assurance, Process Improvement, Vendor Management, Training, Team Leadership, Customer Satisfaction, Customer Service, Management, Outsourcing, Operations Management, Business Analysis, Performance Management, Human Resources, Analysis, Recruiting, Team Building
Education
University of the Philippines 2001 — 2005
Bachelor of Arts (BA), Political Science and Sociology
University of the Cordilleras 2007 — 2008
Bachelor of Laws (LL.B.)
Focus Receivables Management 2014 - Present
Focus Receivables Management October 2012 - June 2014
Sitel July 2010 - September 2011
Sitel February 2008 - July 2010
Sitel December 2006 - February 2008
Sitel May 2005 - December 2006
Skills
Call Centers, Quality Assurance, Process Improvement, Vendor Management, Training, Team Leadership, Customer Satisfaction, Customer Service, Management, Outsourcing, Operations Management, Business Analysis, Performance Management, Human Resources, Analysis, Recruiting, Team Building
Education
University of the Philippines 2001 — 2005
Bachelor of Arts (BA), Political Science and Sociology
University of the Cordilleras 2007 — 2008
Bachelor of Laws (LL.B.)
Seth Young's Sitel Experience November 2007 - June 2008
Job Piping Designer at MS Technology, Inc.
Industry Utilities
Experience
MS Technology, Inc. October 2014 - Present
Mesa Associates, Inc September 2013 - October 2014
Jacobs March 2011 - September 2013
LATA-SHARP Remediation Services, LLC July 2010 - March 2011
B&W Y-12 LLC October 2009 - July 2010
Tennessee Valley Authority January 2009 - October 2009
Aerotek June 2008 - January 2009
Sitel November 2007 - June 2008
Jacobs August 2007 - October 2007
Dynamic Design Inc February 2005 - April 2005
Skills
SmartPlant, Piping, AutoCAD, Microstation, Engineering, CAD, Bentley Microstation, 3D, Software Documentation, Plant Design, Plant Layout, P&ID, Engineering Design, Microsoft Word, Windows 7, PDS, Smart Plant Review, Data Entry, Microsoft Excel, PowerPoint, Access, Primavera P6, SharePoint, InfoWorks, ProjectWise, Solidworks, Inventor, Outlook, Windows, Windows Vista, People Skills, Technical Support, Adobe Acrobat, Troubleshooting, Photoshop, Databases, Plant Space Design..., Crystal Reports, OpenPlant, MicroStation
Education
Roane State Community College 2005 — 2006
Associate of Applied Science, General Technology
Tennessee Technology Center at Crossville 2004 — 2004
Diploma, Mechanical Drafting
Sunbright High School 2000 — 2003
High School Diploma, General Studies
MS Technology, Inc. October 2014 - Present
Mesa Associates, Inc September 2013 - October 2014
Jacobs March 2011 - September 2013
LATA-SHARP Remediation Services, LLC July 2010 - March 2011
B&W Y-12 LLC October 2009 - July 2010
Tennessee Valley Authority January 2009 - October 2009
Aerotek June 2008 - January 2009
Sitel November 2007 - June 2008
Jacobs August 2007 - October 2007
Dynamic Design Inc February 2005 - April 2005
Skills
SmartPlant, Piping, AutoCAD, Microstation, Engineering, CAD, Bentley Microstation, 3D, Software Documentation, Plant Design, Plant Layout, P&ID, Engineering Design, Microsoft Word, Windows 7, PDS, Smart Plant Review, Data Entry, Microsoft Excel, PowerPoint, Access, Primavera P6, SharePoint, InfoWorks, ProjectWise, Solidworks, Inventor, Outlook, Windows, Windows Vista, People Skills, Technical Support, Adobe Acrobat, Troubleshooting, Photoshop, Databases, Plant Space Design..., Crystal Reports, OpenPlant, MicroStation
Education
Roane State Community College 2005 — 2006
Associate of Applied Science, General Technology
Tennessee Technology Center at Crossville 2004 — 2004
Diploma, Mechanical Drafting
Sunbright High School 2000 — 2003
High School Diploma, General Studies
Lutful Kabir's Sitel Experience November 2004 - March 2007
Job Statistics Canada
Industry Information Technology and Services
Experience
Statistics Canada February 2011 - Present
Foreign Affairs and International Trade Canada (DFAIT) February 2011 - February 2011
Ciena Communications December 2010 - January 2011
Public Health Agency of Canada November 2009 - July 2010
Agriculture and Agri-Food Canada September 2009 - October 2009
Sitel November 2004 - March 2007
Siemens Bangladesh Limited December 1995 - June 2001
Skills
SQL, Hardware, Troubleshooting, Windows, Active Directory, Technical Support, Computer Hardware, Network Security, ITIL, VPN, Servers, Operating Systems, XP, Windows 7, Networking, Security, Firewalls, Microsoft SQL Server
Education
University of Windsor 2001 — 2003
B.Sc., Computer Science
Rajshahi University of Engineering & Technology 1988 — 1993
B.Sc., Engineering
Statistics Canada February 2011 - Present
Foreign Affairs and International Trade Canada (DFAIT) February 2011 - February 2011
Ciena Communications December 2010 - January 2011
Public Health Agency of Canada November 2009 - July 2010
Agriculture and Agri-Food Canada September 2009 - October 2009
Sitel November 2004 - March 2007
Siemens Bangladesh Limited December 1995 - June 2001
Skills
SQL, Hardware, Troubleshooting, Windows, Active Directory, Technical Support, Computer Hardware, Network Security, ITIL, VPN, Servers, Operating Systems, XP, Windows 7, Networking, Security, Firewalls, Microsoft SQL Server
Education
University of Windsor 2001 — 2003
B.Sc., Computer Science
Rajshahi University of Engineering & Technology 1988 — 1993
B.Sc., Engineering
Jeana Taylor Jeana Taylor's Sitel Experience 2002 - 2005
Job Disabled at unemployed
Industry Outsourcing/Offshoring
Experience
unemployed June 2005 - Present
Sitel 2002 - 2005
McDonald's Corporation 1998 - 2002
Skills
AC/DC, Circuits, Circuit Analysis, Digital Electronics, Electronics, Motherboards, Soldering, PLC
Education
Tennessee Technology Center at Harriman 2001 — 2003
Certified electronics Technician, Electrical, Electronic and Communications Engineering Technology/Technician, 98
Oak ridge High School 1986 — 1990
2.9
unemployed June 2005 - Present
Sitel 2002 - 2005
McDonald's Corporation 1998 - 2002
Skills
AC/DC, Circuits, Circuit Analysis, Digital Electronics, Electronics, Motherboards, Soldering, PLC
Education
Tennessee Technology Center at Harriman 2001 — 2003
Certified electronics Technician, Electrical, Electronic and Communications Engineering Technology/Technician, 98
Oak ridge High School 1986 — 1990
2.9
Audra Myrick's Sitel Experience June 2009 - July 2010
Job State Farm Agency
Industry Insurance
Experience
State Farm Insurance April 2014 - Present
Days Inn Hotel & Suites February 2014 - April 2014
Big Iron Environmentals Inc. March 2012 - October 2013
W&W Enterprises 2010 - 2013
Advanced Auto Parts November 2010 - May 2011
SITEL June 2009 - July 2010
Skills
Renewable Energy, New Business Development, Sustainability, Customer Service, Management, Program Management, Business Development, Strategic Planning, Project Management, Business Strategy, Management Consulting, Solar Energy, Energy, Microsoft Office, Microsoft Excel, Microsoft Word, Microbiology, Human Resources, Environmental Awareness, Hiring Personnel, Employee Training, Teaching, Energy Efficiency, Change Management, Engineering, Project Planning, Sales Management, Process Improvement
Education
Troy University DC Metro Alumni 2011 — 2013
Bachelor of Business Administration (B.B.A.), Office Management and Supervision
Lurleen B Wallace Community College 2010 — 2011
Associate of Science (AS), Business Administration and Management, General
State Farm Insurance April 2014 - Present
Days Inn Hotel & Suites February 2014 - April 2014
Big Iron Environmentals Inc. March 2012 - October 2013
W&W Enterprises 2010 - 2013
Advanced Auto Parts November 2010 - May 2011
SITEL June 2009 - July 2010
Skills
Renewable Energy, New Business Development, Sustainability, Customer Service, Management, Program Management, Business Development, Strategic Planning, Project Management, Business Strategy, Management Consulting, Solar Energy, Energy, Microsoft Office, Microsoft Excel, Microsoft Word, Microbiology, Human Resources, Environmental Awareness, Hiring Personnel, Employee Training, Teaching, Energy Efficiency, Change Management, Engineering, Project Planning, Sales Management, Process Improvement
Education
Troy University DC Metro Alumni 2011 — 2013
Bachelor of Business Administration (B.B.A.), Office Management and Supervision
Lurleen B Wallace Community College 2010 — 2011
Associate of Science (AS), Business Administration and Management, General
Seth Unciano Seth Unciano's Sitel Experience August 2006 - May 2007
Job NOC Specialist at Rogers Communications
Industry Telecommunications
Experience
Rogers Communications January 2014 - Present
Verizon Canada Ltd. January 2011 - September 2013
Verizon Communications Inc, Philippines May 2007 - April 2010
Sitel August 2006 - May 2007
ePacific Global Contact Center 2003 - 2006
Philippine Telegraph and Telephone Corporation November 2000 - February 2004
Skills
MPLS, Frame Relay, Cisco Technologies, Switches, WAN, OSPF, Telecommunications, Routers, Network Engineering, Ethernet, VoIP, Routing, BGP, IP, QoS, VPN, TCP/IP, Computer Network..., LAN-WAN, CCNA, Cisco Routers, SDH, Juniper Routers
Education
New Era University, Quezon City 1995 — 1999
Bachelor’s Degree, Electrical, Electronics and Communications Engineering
Rogers Communications January 2014 - Present
Verizon Canada Ltd. January 2011 - September 2013
Verizon Communications Inc, Philippines May 2007 - April 2010
Sitel August 2006 - May 2007
ePacific Global Contact Center 2003 - 2006
Philippine Telegraph and Telephone Corporation November 2000 - February 2004
Skills
MPLS, Frame Relay, Cisco Technologies, Switches, WAN, OSPF, Telecommunications, Routers, Network Engineering, Ethernet, VoIP, Routing, BGP, IP, QoS, VPN, TCP/IP, Computer Network..., LAN-WAN, CCNA, Cisco Routers, SDH, Juniper Routers
Education
New Era University, Quezon City 1995 — 1999
Bachelor’s Degree, Electrical, Electronics and Communications Engineering
Neil Laumeyer Neil Laumeyer's Sitel Experience January 2014 - April 2015
Job Help Desk Analyst
Industry Information Technology and Services
Experience
Nesco Resource April 2015 - Present
Sitel January 2014 - April 2015
Sitel July 2011 - April 2014
2006 to 2009 January 2009 - November 2011
Data Listing Services dBa The connection July 2010 - April 2011
The Connection July 2010 - February 2011
Superior Technical Resources/Dresser-Rand Company June 2009 - July 2010
Alfred State College January 2009 - May 2009
Dundee, Area Youth Center November 2004 - January 2009
Skills
Windows 7, Customer Service, Troubleshooting, Technical Support, Microsoft Office, Windows XP, Active Directory, VMware, Access, Printers, Software Installation, Help Desk Support, Networking, Software Documentation, Hardware, Operating Systems, Linux, Virtual PC, Data Entry, Public Speaking, Call Centers, Windows Vista, Windows XP Pro, Apple, Organizational..., Communication Skills, Ticketing Systems, Network Administration, Computer Hardware, Customer Satisfaction, Team Leadership, Microsoft Word, Leadership, Security, Windows, Management, Time Management, Windows 10, VPN, Quality Assurance, iOS, Software uninstallation, Symantec Endpoint..., Office 2010, Office 2013, Listening Skills
Education
Alfred State College - SUNY College of Technology 2007 — 2009
Bachelors, Network Administration, 3.48
Alfred State College - SUNY College of Technology 2005 — 2007
Associates, Applied Science, Computer Information Systems, 3.28
Nesco Resource April 2015 - Present
Sitel January 2014 - April 2015
Sitel July 2011 - April 2014
2006 to 2009 January 2009 - November 2011
Data Listing Services dBa The connection July 2010 - April 2011
The Connection July 2010 - February 2011
Superior Technical Resources/Dresser-Rand Company June 2009 - July 2010
Alfred State College January 2009 - May 2009
Dundee, Area Youth Center November 2004 - January 2009
Skills
Windows 7, Customer Service, Troubleshooting, Technical Support, Microsoft Office, Windows XP, Active Directory, VMware, Access, Printers, Software Installation, Help Desk Support, Networking, Software Documentation, Hardware, Operating Systems, Linux, Virtual PC, Data Entry, Public Speaking, Call Centers, Windows Vista, Windows XP Pro, Apple, Organizational..., Communication Skills, Ticketing Systems, Network Administration, Computer Hardware, Customer Satisfaction, Team Leadership, Microsoft Word, Leadership, Security, Windows, Management, Time Management, Windows 10, VPN, Quality Assurance, iOS, Software uninstallation, Symantec Endpoint..., Office 2010, Office 2013, Listening Skills
Education
Alfred State College - SUNY College of Technology 2007 — 2009
Bachelors, Network Administration, 3.48
Alfred State College - SUNY College of Technology 2005 — 2007
Associates, Applied Science, Computer Information Systems, 3.28
Ryan Matwiy Ryan Matwiy's Sitel Experience May 2008 - August 2008
Job Team Leader Projects and Support at Bell
Industry Wireless
Experience
Bell April 2015 - Present
Bell April 2014 - April 2015
Bell February 2011 - April 2014
Hurleys Irish Pub September 2008 - February 2011
Sitel May 2008 - August 2008
General Physics Corporation March 2004 - May 2008
Nautilus Plus September 2001 - March 2004
Skills
Team Leadership, Project Management, Training, Program Management, Sales, Team Management, Project Planning, Strategy, Direct Sales, Account Management, Employee Relations, Marketing Communications, Marketing Management, Telecommunications
Education
Mc Gill University 2012 — 2013
Comprehensive Project Management
Edinburgh Business School
Master of Business Administration (M.B.A.)
RHS
High School Diploma
Bell April 2015 - Present
Bell April 2014 - April 2015
Bell February 2011 - April 2014
Hurleys Irish Pub September 2008 - February 2011
Sitel May 2008 - August 2008
General Physics Corporation March 2004 - May 2008
Nautilus Plus September 2001 - March 2004
Skills
Team Leadership, Project Management, Training, Program Management, Sales, Team Management, Project Planning, Strategy, Direct Sales, Account Management, Employee Relations, Marketing Communications, Marketing Management, Telecommunications
Education
Mc Gill University 2012 — 2013
Comprehensive Project Management
Edinburgh Business School
Master of Business Administration (M.B.A.)
RHS
High School Diploma
Rony Pawar, MBA Rony Pawar, MBA's Sitel Experience June 2006 - September 2007
Job Vice President at Mogo
Industry Banking
Experience
Mogo January 2014 - Present
CIBC May 2012 - August 2013
Citi Cards Canada September 2008 - May 2012
Citigroup September 2007 - August 2008
Sitel June 2006 - September 2007
TeleTech, New Zealand Ltd. October 2003 - January 2006
Indian Army August 1996 - August 2001
Skills
Process Improvement, Leadership, Operations Management, Call Center, Financial Risk, Driving Results, Quality Improvement, Change Management, Management, Business Analysis, Call Centers, Team Building, Coaching, Business Strategy, Customer Satisfaction, Team Management, Project Management, Outsourcing, CRM, Risk Management, Business Process..., Banking, Team Leadership, Vendor Management, Performance Management, Training, Credit, Financial Services, Customer Experience, Credit Cards, Strategic Planning, BPO, Consulting, Forecasting, Strategy, Project Planning, Executive Management, Telecommunications, Relationship Management, Analysis, Cross-functional Team..., Finance, Analytics, Business Development, Business Planning, Credit Risk, Operational Excellence, Portfolio Management, Management Consulting, Business Transformation
Education
Six Sigma 2012 — 2012
Green Belt, Six Sigma, 3.7
University of Toronto - Rotman School of Management 2010 — 2010
Integrative Thinking, Management
Auckland Institute of Studies 2001 — 2003
MBA, International Business
Guru Nanak Dev University 1992 — 1995
BSc., Economics, Econometrics & Quantitative Techniques, Computer Applications
Right Management
Mogo January 2014 - Present
CIBC May 2012 - August 2013
Citi Cards Canada September 2008 - May 2012
Citigroup September 2007 - August 2008
Sitel June 2006 - September 2007
TeleTech, New Zealand Ltd. October 2003 - January 2006
Indian Army August 1996 - August 2001
Skills
Process Improvement, Leadership, Operations Management, Call Center, Financial Risk, Driving Results, Quality Improvement, Change Management, Management, Business Analysis, Call Centers, Team Building, Coaching, Business Strategy, Customer Satisfaction, Team Management, Project Management, Outsourcing, CRM, Risk Management, Business Process..., Banking, Team Leadership, Vendor Management, Performance Management, Training, Credit, Financial Services, Customer Experience, Credit Cards, Strategic Planning, BPO, Consulting, Forecasting, Strategy, Project Planning, Executive Management, Telecommunications, Relationship Management, Analysis, Cross-functional Team..., Finance, Analytics, Business Development, Business Planning, Credit Risk, Operational Excellence, Portfolio Management, Management Consulting, Business Transformation
Education
Six Sigma 2012 — 2012
Green Belt, Six Sigma, 3.7
University of Toronto - Rotman School of Management 2010 — 2010
Integrative Thinking, Management
Auckland Institute of Studies 2001 — 2003
MBA, International Business
Guru Nanak Dev University 1992 — 1995
BSc., Economics, Econometrics & Quantitative Techniques, Computer Applications
Right Management
Chip Murray Chip Murray's Sitel Experience 1999 - 2007
Job Sr. Director, Customer Service
Industry Insurance
Experience
WellCare Health Plans September 2009 - Present
WellCare February 2007 - September 2009
SITEL 1999 - 2007
A.T. Hudson 1998 - 1999
UPS 1989 - 1997
Skills
Health Insurance, Call Center, Insurance, BPO, Process Improvement, Business Process..., Customer Experience, Medicare, Vendor Management, Outsourcing, Forecasting, Analytics, Performance Improvement, Business Analysis, Financial Analysis, Strategic Financial..., Auditing, Business Analytics, Finance, Analysis, Contact Centers, Leadership, Management, Call Center Development, Call Centers, Operations Management, Customer Service, Workforce Management
Education
State University of New York College at Plattsburgh 1987 — 1989
B.S., Operations Research, Management Science
Alfred State College - SUNY College of Technology 1984 — 1985
WellCare Health Plans September 2009 - Present
WellCare February 2007 - September 2009
SITEL 1999 - 2007
A.T. Hudson 1998 - 1999
UPS 1989 - 1997
Skills
Health Insurance, Call Center, Insurance, BPO, Process Improvement, Business Process..., Customer Experience, Medicare, Vendor Management, Outsourcing, Forecasting, Analytics, Performance Improvement, Business Analysis, Financial Analysis, Strategic Financial..., Auditing, Business Analytics, Finance, Analysis, Contact Centers, Leadership, Management, Call Center Development, Call Centers, Operations Management, Customer Service, Workforce Management
Education
State University of New York College at Plattsburgh 1987 — 1989
B.S., Operations Research, Management Science
Alfred State College - SUNY College of Technology 1984 — 1985
Crystal Bowie's Sitel Experience January 2010 - June 2012
Job customer loyalty rep at TMobile
Industry Consumer Services
Experience
T-Mobile July 2012 - Present
autozone February 2009 - June 2014
heartsong spay and neuter clinic June 2012 - July 2012
Sitel January 2010 - June 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Georgia Institute of Cosmetology 2014 — 2015
Cosmetology/Cosmetologist, General
Augusta Technical College 2013 — 2014
Business Administration and Management, General
Augusta Technical College 2012 — 2012
GED
T-Mobile July 2012 - Present
autozone February 2009 - June 2014
heartsong spay and neuter clinic June 2012 - July 2012
Sitel January 2010 - June 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Georgia Institute of Cosmetology 2014 — 2015
Cosmetology/Cosmetologist, General
Augusta Technical College 2013 — 2014
Business Administration and Management, General
Augusta Technical College 2012 — 2012
GED
Gabrielle Griffin Gabrielle Griffin's Sitel Experience March 2014 - September 2014
Job Customer Service Representative at Sitel
Industry Outsourcing/Offshoring
Danysha Williams Danysha Williams's Sitel Experience May 2006 - August 2007
Job Customer Service/Sales Representative at Senior Alert Systems
Industry Consumer Services
Experience
Senior Alert Systems April 2014 - November 2014
Desert Call Connection August 2013 - March 2014
LogistiCare May 2011 - July 2013
Stream Global Services September 2009 - May 2011
Sheff Enterprises of Las Vegas February 2008 - August 2009
Sitel May 2006 - August 2007
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Ten Key, Internet, 40 wpm
Education
Academy of Healing Arts 2009 — 2009
Medical/Clinical Assistant
Clark County Adult Education 2004 — 2006
HS Diploma
Senior Alert Systems April 2014 - November 2014
Desert Call Connection August 2013 - March 2014
LogistiCare May 2011 - July 2013
Stream Global Services September 2009 - May 2011
Sheff Enterprises of Las Vegas February 2008 - August 2009
Sitel May 2006 - August 2007
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Ten Key, Internet, 40 wpm
Education
Academy of Healing Arts 2009 — 2009
Medical/Clinical Assistant
Clark County Adult Education 2004 — 2006
HS Diploma
Ghadeer Abou-Shakra's Sitel Experience January 2006 - July 2006
Job Communications Analyst at Citizenship and Immigration Canada
Industry Nonprofit Organization Management
Experience
Citizenship and Immigration Canada July 2013 - Present
Citizenship and Immigration Canada June 2009 - Present
HRSDC September 2008 - May 2009
TESL Ottawa February 2008 - December 2008
IRFAN-Canada August 2006 - August 2008
Sitel January 2006 - July 2006
Abraar School - Ottawa, ON September 2005 - May 2006
DHL Worldwide Express, Gaza Strip October 2004 - March 2005
United Parcel Services (UPS), Gaza Strip July 2003 - September 2004
Unlimited Group Ltd, Gaza Strip June 2003 - March 2004
Skills
Access, Web Development, Analysis, Business Analysis, Management
Education
Carleton University 2008 — 2009
Certificate, Business Analysis
LASI World Skills 2008 — 2008
Course, Business Writing
Algonquin College of Applied Arts and Technology 2007 — 2008
Course, Database Systems
Al-Azhar University 1998 — 2004
Bachelor, Computer Science&System Analysis
Citizenship and Immigration Canada July 2013 - Present
Citizenship and Immigration Canada June 2009 - Present
HRSDC September 2008 - May 2009
TESL Ottawa February 2008 - December 2008
IRFAN-Canada August 2006 - August 2008
Sitel January 2006 - July 2006
Abraar School - Ottawa, ON September 2005 - May 2006
DHL Worldwide Express, Gaza Strip October 2004 - March 2005
United Parcel Services (UPS), Gaza Strip July 2003 - September 2004
Unlimited Group Ltd, Gaza Strip June 2003 - March 2004
Skills
Access, Web Development, Analysis, Business Analysis, Management
Education
Carleton University 2008 — 2009
Certificate, Business Analysis
LASI World Skills 2008 — 2008
Course, Business Writing
Algonquin College of Applied Arts and Technology 2007 — 2008
Course, Database Systems
Al-Azhar University 1998 — 2004
Bachelor, Computer Science&System Analysis
J. Gregory Clooney J. Gregory Clooney's Sitel Experience February 2004 - July 2005
Job In House Counsel at Morneau Shepell Ltd.
Industry Law Practice
Experience
Morneau Shepell January 2012 - Present
Stewart McKelvey July 2006 - October 2011
Sitel February 2004 - July 2005
Alcatel-Lucent January 2001 - March 2003
Newbridge Networks July 1998 - January 2001
Skills
Employee Benefits, Employment Law, Legal Research, Legal Writing, Legal Advice, Pensions, Pension Schemes, Litigation, Insurance, Corporate Law, Government, Corporate Governance, Civil Litigation, Commercial Litigation, Dispute Resolution, Administrative Law, Mediation, Alternative Dispute..., Arbitration, Appeals, Courts, Legal Assistance
Education
Dalhousie University 2005 — 2008
LLB, Law
Dalhousie University - Schulich School of Law 2005 — 2008
Juris Doctorate , Law
Morneau Shepell January 2012 - Present
Stewart McKelvey July 2006 - October 2011
Sitel February 2004 - July 2005
Alcatel-Lucent January 2001 - March 2003
Newbridge Networks July 1998 - January 2001
Skills
Employee Benefits, Employment Law, Legal Research, Legal Writing, Legal Advice, Pensions, Pension Schemes, Litigation, Insurance, Corporate Law, Government, Corporate Governance, Civil Litigation, Commercial Litigation, Dispute Resolution, Administrative Law, Mediation, Alternative Dispute..., Arbitration, Appeals, Courts, Legal Assistance
Education
Dalhousie University 2005 — 2008
LLB, Law
Dalhousie University - Schulich School of Law 2005 — 2008
Juris Doctorate , Law
Latisha Henry RT(R) Latisha Henry RT(R)'s Sitel Experience October 2004 - April 2007
Job Interventional Technologist Mission Interventional Spine(PSA)
Industry Hospital & Health Care
Experience
Mission Interventional Spine (WellSpine) December 2011 - Present
South College October 2009 - April 2011
Sitel October 2004 - April 2007
Bacon Tucking June 2001 - October 2004
Skills
Radiology, Healthcare, Vital Signs, Medical Imaging, EKG, CPR Certified, Venipuncture, Pain Management, HIPAA, Medical Diagnostics, Clinical Research, Hospitals, Patient Safety, DOT Hazardous Waste
Education
South College 2009 — 2011
Associate of Applied Sciences in Radiologic Technology, Radiologic Technology/Science - Radiographer, Magna Cum Laude
Mercy College of Ohio
Bachelor of Applied Science (B.A.Sc.), Medical Imaging
Mission Interventional Spine (WellSpine) December 2011 - Present
South College October 2009 - April 2011
Sitel October 2004 - April 2007
Bacon Tucking June 2001 - October 2004
Skills
Radiology, Healthcare, Vital Signs, Medical Imaging, EKG, CPR Certified, Venipuncture, Pain Management, HIPAA, Medical Diagnostics, Clinical Research, Hospitals, Patient Safety, DOT Hazardous Waste
Education
South College 2009 — 2011
Associate of Applied Sciences in Radiologic Technology, Radiologic Technology/Science - Radiographer, Magna Cum Laude
Mercy College of Ohio
Bachelor of Applied Science (B.A.Sc.), Medical Imaging
Sue Vinson's Sitel Experience June 2004 - August 2005
Job Call Centre Director
Industry Management Consulting
Experience
Gabriel Pizza Franchise Corporation November 2011 - Present
Sun Media April 2010 - November 2011
Gabriel Pizza Franchise July 2009 - January 2010
Future Shop June 2008 - July 2009
Dell April 2006 - April 2008
Gilmore Global August 2005 - April 2006
Sitel June 2004 - August 2005
Bell Sympatico August 1999 - June 2004
Education
Algonquin College of Applied Arts and Technology 2013 — 2015
Sault College of Applied Arts and Technology 1996 — 1999
Diploma
Sault College of Applied Arts & Technology 1999 — 1999
Certificate
Gabriel Pizza Franchise Corporation November 2011 - Present
Sun Media April 2010 - November 2011
Gabriel Pizza Franchise July 2009 - January 2010
Future Shop June 2008 - July 2009
Dell April 2006 - April 2008
Gilmore Global August 2005 - April 2006
Sitel June 2004 - August 2005
Bell Sympatico August 1999 - June 2004
Education
Algonquin College of Applied Arts and Technology 2013 — 2015
Sault College of Applied Arts and Technology 1996 — 1999
Diploma
Sault College of Applied Arts & Technology 1999 — 1999
Certificate
Christina D'Alessandro Christina D'Alessandro's Sitel Experience May 2008 - March 2009
Job Certified pharmacy technician
Industry Pharmaceuticals
Experience
PharMEDium Healthcare February 2014 - Present
Publix Super Markets 2009 - 2013
West palm pharmacy August 2012 - December 2012
Sitel May 2008 - March 2009
Winn-Dixie June 2003 - February 2007
Skills
Pharmacy, Pharmacy Automation, Cashiering, Data Entry, Medication Therapy..., Pharmacists, Time Management, Customer Service, Inventory Management, Compounding, Telephone Skills, Microsoft Word, Pharmacy Benefit..., Retail, PowerPoint, Inventory Control, Phone Etiquette, Teamwork, Microsoft Office, Cash Register
Education
Medvance Institute-West Palm 2012 — 2012
Pharmacy Technician, Pharmacy
Medvance Institute-West Palm 2012 — 2012
Certified Pharmacy Technician, Pharmacy Technician/Assistant
PharMEDium Healthcare February 2014 - Present
Publix Super Markets 2009 - 2013
West palm pharmacy August 2012 - December 2012
Sitel May 2008 - March 2009
Winn-Dixie June 2003 - February 2007
Skills
Pharmacy, Pharmacy Automation, Cashiering, Data Entry, Medication Therapy..., Pharmacists, Time Management, Customer Service, Inventory Management, Compounding, Telephone Skills, Microsoft Word, Pharmacy Benefit..., Retail, PowerPoint, Inventory Control, Phone Etiquette, Teamwork, Microsoft Office, Cash Register
Education
Medvance Institute-West Palm 2012 — 2012
Pharmacy Technician, Pharmacy
Medvance Institute-West Palm 2012 — 2012
Certified Pharmacy Technician, Pharmacy Technician/Assistant
Prasad Takkar Prasad Takkar's Sitel Experience January 2004 - June 2004
Job Technical Resolution Manager at EMC
Industry Information Technology and Services
Experience
EMC February 2014 - Present
EMC March 2012 - February 2014
Brocade October 2010 - February 2012
Ness Technologies December 2007 - August 2010
Nevis Networks January 2006 - December 2007
Think Software services FZ LLC September 2005 - December 2005
McAfee July 2004 - May 2005
Sitel January 2004 - June 2004
Skills
Firewalls, Operating Systems, IP, Network Security, Virtualization, CIFS, NFS, Link Aggregation, Performance, LAN Switching, Routing, Filesystem, Replication Technologies, Disaster Recovery, DFS, NAT, IPv4, SLB, TCP/IP, Linux, Testing, Networking, Enterprise Software, Technical Support, Troubleshooting, Load Balancing, Performance Tuning, SMB, File Systems, Unix, Cloud Computing, Security, Data Center, Storage
Education
Yashwantrao Chavan Maharashtra Open University 2007 — 2009
BSc, BIS
Georgian College 2001 — 2003
Diploma "Computer Programmer Analyst", Computer Science
EMC February 2014 - Present
EMC March 2012 - February 2014
Brocade October 2010 - February 2012
Ness Technologies December 2007 - August 2010
Nevis Networks January 2006 - December 2007
Think Software services FZ LLC September 2005 - December 2005
McAfee July 2004 - May 2005
Sitel January 2004 - June 2004
Skills
Firewalls, Operating Systems, IP, Network Security, Virtualization, CIFS, NFS, Link Aggregation, Performance, LAN Switching, Routing, Filesystem, Replication Technologies, Disaster Recovery, DFS, NAT, IPv4, SLB, TCP/IP, Linux, Testing, Networking, Enterprise Software, Technical Support, Troubleshooting, Load Balancing, Performance Tuning, SMB, File Systems, Unix, Cloud Computing, Security, Data Center, Storage
Education
Yashwantrao Chavan Maharashtra Open University 2007 — 2009
BSc, BIS
Georgian College 2001 — 2003
Diploma "Computer Programmer Analyst", Computer Science
Elizabeth Levangie BBA, ADpHR's Sitel Experience 2007 - 2007
Job Human Resource Professional
Industry Environmental Services
Experience
GFL Environmental Inc. January 2015 - Present
Newalta January 2013 - January 2015
Tim Hortons June 2010 - December 2012
Atlas Structural Systems March 2009 - June 2010
Delta Hotels October 2007 - July 2009
Sitel 2007 - 2007
Skills
HRIS, Employee Relations, Recruitment/Retention, Benefits, Talent Acquisition, Employee Benefits, Employee Engagement, Performance Management, Recruiting, Talent Management, Labor Relations, Onboarding, HR Policies, Team Building, Customer Service, Human Resources, Strategic Planning, Deferred Compensation, Employee Training, HR Consulting, Personnel Management, Workforce Planning, New Hire Orientations, Interviews, Organizational..., Training, Compensation & Benefit, Leadership, Organizational..., Hiring, Employment Law, Applicant Tracking..., Conflict Resolution, Career Development, Payroll, Coaching, Leadership Development, PeopleSoft, Organizational Design, Technical Recruiting, Job Descriptions, Employer Branding, Sourcing, Policy, Employee Recognition, Resume Writing, Workshop Facilitation, Change Management, Training Delivery, Time Management
Education
Nova Scotia Community College 2006 — 2007
Advance Diploma in Human Resources, Business Managment
Acadia University 2000 — 2004
Bachelor of Business Administration, Business Managment
GFL Environmental Inc. January 2015 - Present
Newalta January 2013 - January 2015
Tim Hortons June 2010 - December 2012
Atlas Structural Systems March 2009 - June 2010
Delta Hotels October 2007 - July 2009
Sitel 2007 - 2007
Skills
HRIS, Employee Relations, Recruitment/Retention, Benefits, Talent Acquisition, Employee Benefits, Employee Engagement, Performance Management, Recruiting, Talent Management, Labor Relations, Onboarding, HR Policies, Team Building, Customer Service, Human Resources, Strategic Planning, Deferred Compensation, Employee Training, HR Consulting, Personnel Management, Workforce Planning, New Hire Orientations, Interviews, Organizational..., Training, Compensation & Benefit, Leadership, Organizational..., Hiring, Employment Law, Applicant Tracking..., Conflict Resolution, Career Development, Payroll, Coaching, Leadership Development, PeopleSoft, Organizational Design, Technical Recruiting, Job Descriptions, Employer Branding, Sourcing, Policy, Employee Recognition, Resume Writing, Workshop Facilitation, Change Management, Training Delivery, Time Management
Education
Nova Scotia Community College 2006 — 2007
Advance Diploma in Human Resources, Business Managment
Acadia University 2000 — 2004
Bachelor of Business Administration, Business Managment
Ryan Seitz's Sitel Experience May 2015 - July 2015
Job Graphic Designer
Industry Design
Experience
Sitel May 2015 - July 2015
Crescent Services July 2014 - March 2015
Vox Printing Inc May 2014 - June 2014
Invisible Fence® Brand April 2014 - May 2014
Griffis Tree Farm LLC May 2013 - January 2014
Skills
Critical thinking, Data Analysis, Graphic Design, Illustrator, Landscaping, Microsoft Excel, Microsoft Office, Microsoft Word, Painting, Photoshop, Printing, Problem solving, Sales experience, Social Networking, Technical Support, Vinyl, Windows Vista, Windows 7, Writing, Mac
Education
Eastern Oklahoma County Technology Center 2011 — 2014
Graphic Arts, Graphic Design, Printing & Vinyl Installation
Choctaw High School 2010 — 2012
High School, Education, 10th - 12th
Sitel May 2015 - July 2015
Crescent Services July 2014 - March 2015
Vox Printing Inc May 2014 - June 2014
Invisible Fence® Brand April 2014 - May 2014
Griffis Tree Farm LLC May 2013 - January 2014
Skills
Critical thinking, Data Analysis, Graphic Design, Illustrator, Landscaping, Microsoft Excel, Microsoft Office, Microsoft Word, Painting, Photoshop, Printing, Problem solving, Sales experience, Social Networking, Technical Support, Vinyl, Windows Vista, Windows 7, Writing, Mac
Education
Eastern Oklahoma County Technology Center 2011 — 2014
Graphic Arts, Graphic Design, Printing & Vinyl Installation
Choctaw High School 2010 — 2012
High School, Education, 10th - 12th
Samuel Orozco Samuel Orozco's Sitel Experience August 2012 - June 2014
Job Lead Manager for Sales Development at White Shark Media
Industry Marketing and Advertising
Experience
White Shark Media November 2014 - Present
White Shark Media July 2014 - November 2014
Sitel August 2012 - June 2014
Sitel June 2010 - December 2012
Nicaragua Resource Network June 2006 - August 2009
Nicaragua Christian Academy January 2009 - June 2009
Skills
Customer Service, Analysis, Microsoft Excel, Call Centers, Microsoft Office, Teamwork, PowerPoint, Microsoft Word, English, Spanish, Team Leadership, Customer Satisfaction, Team Management, Outlook, Adobe Illustrator, Adobe Photoshop, SPSS, Google Adwords, SEM, Photoshop
Education
Universidad Americana (NI)
Strategic Marketing, Marketing
White Shark Media November 2014 - Present
White Shark Media July 2014 - November 2014
Sitel August 2012 - June 2014
Sitel June 2010 - December 2012
Nicaragua Resource Network June 2006 - August 2009
Nicaragua Christian Academy January 2009 - June 2009
Skills
Customer Service, Analysis, Microsoft Excel, Call Centers, Microsoft Office, Teamwork, PowerPoint, Microsoft Word, English, Spanish, Team Leadership, Customer Satisfaction, Team Management, Outlook, Adobe Illustrator, Adobe Photoshop, SPSS, Google Adwords, SEM, Photoshop
Education
Universidad Americana (NI)
Strategic Marketing, Marketing
Luth Petines's Sitel Experience November 2006 - July 2007
Job Administrative Assitant at Sophelle
Industry Information Technology and Services
Experience
Sophelle February 2014 - Present
LLeads August 2013 - December 2013
John Mulhall, CPA September 2010 - October 2013
Shake BPO January 2013 - July 2013
B2 Internet Marketing September 2011 - November 2012
Innovative Glass Solutions, LLC March 2010 - August 2011
TimeSavers-4HomeSolution LLC April 2009 - October 2009
Acquire BPO October 2007 - April 2009
E-Fuzion Contact Center July 2007 - September 2007
Sitel November 2006 - July 2007
Skills
Office Administration, Customer Service, Customer Retention, Sales Process, Social Networking Sites, Data Mining, data entry, Internet Research, Online Research, Data Entry, Customer Experience, CRM, Call Centers, Recruiting, Online Marketing, Leadership, Project Management, Vendor Management, Management, Team Leadership, New Business Development, Social Networking
Education
Far Eastern University 2001 — 2006
Bachelor of Commerce (B.Com.), Accounting and Finance
Asia Pacific College
Sophelle February 2014 - Present
LLeads August 2013 - December 2013
John Mulhall, CPA September 2010 - October 2013
Shake BPO January 2013 - July 2013
B2 Internet Marketing September 2011 - November 2012
Innovative Glass Solutions, LLC March 2010 - August 2011
TimeSavers-4HomeSolution LLC April 2009 - October 2009
Acquire BPO October 2007 - April 2009
E-Fuzion Contact Center July 2007 - September 2007
Sitel November 2006 - July 2007
Skills
Office Administration, Customer Service, Customer Retention, Sales Process, Social Networking Sites, Data Mining, data entry, Internet Research, Online Research, Data Entry, Customer Experience, CRM, Call Centers, Recruiting, Online Marketing, Leadership, Project Management, Vendor Management, Management, Team Leadership, New Business Development, Social Networking
Education
Far Eastern University 2001 — 2006
Bachelor of Commerce (B.Com.), Accounting and Finance
Asia Pacific College
Domonique Thomas Domonique Thomas's Sitel Experience May 2011 - November 2011
Job sales associate at Dollar general
Industry Retail
Experience
Dollar General April 2015 - Present
City Gear November 2012 - October 2014
RGIS SPECIALISTI IN INVENTARI SRL April 2014 - August 2014
Sitel May 2011 - November 2011
Education
Regina's College of Beauty 2012 — 2013
cosmetology
Dollar General April 2015 - Present
City Gear November 2012 - October 2014
RGIS SPECIALISTI IN INVENTARI SRL April 2014 - August 2014
Sitel May 2011 - November 2011
Education
Regina's College of Beauty 2012 — 2013
cosmetology
Tony Cornachia's Sitel Experience June 2009 - September 2009
Job Field Support Representative at Verizon Wireless
Industry Marketing and Advertising
Experience
Team Persona (via Verizon Wireless) January 2015 - Present
Savannah River Remediation LLC March 2014 - August 2014
Best Buy September 2013 - May 2014
Dominos Pizza Enterprises September 2010 - December 2013
Wireless Communications, Verizon Premium Retailer February 2012 - September 2013
T-Mobile September 2012 - March 2013
Aiken Department of Public Safety June 2011 - August 2011
BI-LO February 2007 - June 2010
Sitel June 2009 - September 2009
Skills
Skill set: Adobe..., Customer Service, Customer Satisfaction, Retail, Cashiering, Time Management, Sales, Troubleshooting, Microsoft Office, Inventory Management, Customer Retention, Training, Data Entry, Account Management, Sales Management, Sales Operations, Customer Experience, Cold Calling, Telecommunications, Leadership, Team Building, Marketing, Sales Process, Mobile Devices, Direct Sales
Education
Ashford University 2015 — 2016
Bachelor's degree, Non-Profit/Public/Organizational Management, 3.2
Aiken Technical College 2009 — 2013
Associate of Arts (A.A.), General Studies
Team Persona (via Verizon Wireless) January 2015 - Present
Savannah River Remediation LLC March 2014 - August 2014
Best Buy September 2013 - May 2014
Dominos Pizza Enterprises September 2010 - December 2013
Wireless Communications, Verizon Premium Retailer February 2012 - September 2013
T-Mobile September 2012 - March 2013
Aiken Department of Public Safety June 2011 - August 2011
BI-LO February 2007 - June 2010
Sitel June 2009 - September 2009
Skills
Skill set: Adobe..., Customer Service, Customer Satisfaction, Retail, Cashiering, Time Management, Sales, Troubleshooting, Microsoft Office, Inventory Management, Customer Retention, Training, Data Entry, Account Management, Sales Management, Sales Operations, Customer Experience, Cold Calling, Telecommunications, Leadership, Team Building, Marketing, Sales Process, Mobile Devices, Direct Sales
Education
Ashford University 2015 — 2016
Bachelor's degree, Non-Profit/Public/Organizational Management, 3.2
Aiken Technical College 2009 — 2013
Associate of Arts (A.A.), General Studies
Candice Gonzales's Sitel Experience September 2013 - August 2014
Job Pharmacy Technician at Express Scripts
Industry Medical Practice
Experience
Express Scripts August 2015 - Present
Express Scripts September 2014 - Present
Express Scripts September 2014 - Present
Burlington Stores, Inc. August 2014 - October 2014
Sitel September 2013 - August 2014
Fairwinds assisted living July 2013 - September 2013
Domino's Pizza September 2008 - July 2013
Pizza 9 August 2011 - November 2012
City of Albuquerque September 2008 - May 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Data Entry, Healthcare, Process Improvement, Teamwork, Telephone Skills, Social Media, HIPAA, Outlook, Strategic Planning, Problem Solving, Time Management, Windows
Education
Brookline College-Albuquerque 2012 — 2013
Diploma, Medical/Clinical Assistant
Central New Mexico Community College
Associate's degree, Surgical Technology/Technologist
Express Scripts August 2015 - Present
Express Scripts September 2014 - Present
Express Scripts September 2014 - Present
Burlington Stores, Inc. August 2014 - October 2014
Sitel September 2013 - August 2014
Fairwinds assisted living July 2013 - September 2013
Domino's Pizza September 2008 - July 2013
Pizza 9 August 2011 - November 2012
City of Albuquerque September 2008 - May 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Data Entry, Healthcare, Process Improvement, Teamwork, Telephone Skills, Social Media, HIPAA, Outlook, Strategic Planning, Problem Solving, Time Management, Windows
Education
Brookline College-Albuquerque 2012 — 2013
Diploma, Medical/Clinical Assistant
Central New Mexico Community College
Associate's degree, Surgical Technology/Technologist
Poliana Rocha's Sitel Experience August 2011 - November 2011
Job Independent Distributor and Wellness Coach at Herbalife
Industry Health, Wellness and Fitness
Experience
Herbalife November 2012 - February 2015
Sitel August 2011 - November 2011
LAN Airlines December 2006 - October 2010
Policomp S.A. February 2005 - November 2006
Vermont Serviços de Retaguarda Ltda. January 2002 - December 2003
Tecplan Teleinformática S/C Ltda. January 2001 - January 2002
Atento June 1999 - January 2001
Skills
ITIL, Windows Server, Amadeus GDS, NICE Call Recording, Sales Operations, Call Center, COPC, Relationship Improvement, Customer Satisfaction, Customer Surveys, Call Centers, Microsoft SQL Server, Outsourcing, Management, Pre-sales, Sabre, Spanish, Training, Team Leadership
Education
Universidad de Las Américas
English, Spanish, Translations
Herbalife November 2012 - February 2015
Sitel August 2011 - November 2011
LAN Airlines December 2006 - October 2010
Policomp S.A. February 2005 - November 2006
Vermont Serviços de Retaguarda Ltda. January 2002 - December 2003
Tecplan Teleinformática S/C Ltda. January 2001 - January 2002
Atento June 1999 - January 2001
Skills
ITIL, Windows Server, Amadeus GDS, NICE Call Recording, Sales Operations, Call Center, COPC, Relationship Improvement, Customer Satisfaction, Customer Surveys, Call Centers, Microsoft SQL Server, Outsourcing, Management, Pre-sales, Sabre, Spanish, Training, Team Leadership
Education
Universidad de Las Américas
English, Spanish, Translations
Mpho Kekana Mpho Kekana's Sitel Experience January 2008 - December 2008
Job Student Activities Ambassador at Johnson County Community College
Industry Marketing and Advertising
Experience
Johnson County Community College August 2013 - Present
Johnson County Community College August 2012 - July 2013
Sitel January 2008 - December 2008
Skills
Marketing Communications, Leadership Development, Public Speaking, Customer Service, Marketing Management, Networking, Leadership, Editing, Event Management, Event Planning, Marketing Strategy, Management, Microsoft Word
Education
Johnson County Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Marketing/Marketing Management, General
Varsity College 2009 — 2011
Advertising Management
Johnson County Community College August 2013 - Present
Johnson County Community College August 2012 - July 2013
Sitel January 2008 - December 2008
Skills
Marketing Communications, Leadership Development, Public Speaking, Customer Service, Marketing Management, Networking, Leadership, Editing, Event Management, Event Planning, Marketing Strategy, Management, Microsoft Word
Education
Johnson County Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Marketing/Marketing Management, General
Varsity College 2009 — 2011
Advertising Management
Shaan R's Sitel Experience October 2006 - April 2007
Job Lead Staffing Specialist at Euclid Innovations Inc
Industry Information Technology and Services
Experience
Euclid Innovations Inc August 2015 - Present
DW Practice LLC August 2014 - July 2015
NPD GLOBAL INC April 2012 - June 2014
CompuCore Solutions Inc May 2007 - March 2012
Sitel October 2006 - April 2007
Skills
Strategic Sourcing, IT Recruitment, Pre-screening, Headhunting, Technical Recruiting, Salary Negotiations, Screening Resumes, Temporary Placement
Education
Mahatma Gandhi Kashi Vidyapeeth 2005 — 2007
Master of Business Administration (MBA), Finance and Financial Management Services
Euclid Innovations Inc August 2015 - Present
DW Practice LLC August 2014 - July 2015
NPD GLOBAL INC April 2012 - June 2014
CompuCore Solutions Inc May 2007 - March 2012
Sitel October 2006 - April 2007
Skills
Strategic Sourcing, IT Recruitment, Pre-screening, Headhunting, Technical Recruiting, Salary Negotiations, Screening Resumes, Temporary Placement
Education
Mahatma Gandhi Kashi Vidyapeeth 2005 — 2007
Master of Business Administration (MBA), Finance and Financial Management Services
Marcela Acevedo's Sitel Experience 2012 - 2014
Job AdWords Certified Specialist at White Shark Media A Google AdWords Premier SMB Partner & Bing Ads Authorized Resell
Industry Marketing and Advertising
Experience
White Shark Media August 2014 - Present
Sitel 2012 - 2014
Sitel 2010 - 2012
Skills
Online Marketing, Marketing Strategy, PPC, Customer Service, Management, Call Centers, SEM, Online Advertising, Google Analytics, Digital Marketing, Marketing, Strategic Planning, Social Media Marketing, Leadership, Business Strategy, Spanish, Market Research, Advertising, Sales Management, Negotiation, Google Adwords
Education
Universidad de Ciencias Comerciales 2010 — 2014
Bachelor’s Degree, Business Administration and Management
Colegio Madre del Divino Pastor 2002 — 2006
High School
White Shark Media August 2014 - Present
Sitel 2012 - 2014
Sitel 2010 - 2012
Skills
Online Marketing, Marketing Strategy, PPC, Customer Service, Management, Call Centers, SEM, Online Advertising, Google Analytics, Digital Marketing, Marketing, Strategic Planning, Social Media Marketing, Leadership, Business Strategy, Spanish, Market Research, Advertising, Sales Management, Negotiation, Google Adwords
Education
Universidad de Ciencias Comerciales 2010 — 2014
Bachelor’s Degree, Business Administration and Management
Colegio Madre del Divino Pastor 2002 — 2006
High School
Hannah Sayles's Sitel Experience September 2013 - January 2014
Job Nutrition / Secondary Education
Industry Education Management
Experience
Neely's Takout March 2015 - Present
Sitel September 2013 - January 2014
Alcorn State University October 2012 - May 2013
Alcorn State University January 2009 - May 2012
McDonald's Corporation June 2005 - November 2005
Skills
Customer Service, Microsoft Office, Food Service, Technical Writing, Technical Support, Student Housing, Non-profit Volunteer, Training, Nonprofits, Social Media
Education
Alcorn State University 2007 — 2013
Bachelor of Science (BS), Human Nutrition
Neely's Takout March 2015 - Present
Sitel September 2013 - January 2014
Alcorn State University October 2012 - May 2013
Alcorn State University January 2009 - May 2012
McDonald's Corporation June 2005 - November 2005
Skills
Customer Service, Microsoft Office, Food Service, Technical Writing, Technical Support, Student Housing, Non-profit Volunteer, Training, Nonprofits, Social Media
Education
Alcorn State University 2007 — 2013
Bachelor of Science (BS), Human Nutrition
Joell Lubanga Joell Lubanga's Sitel Experience June 2000 - July 2001
Job Cardio/Nuerovascular Technician at Hendrick Medical Center
Industry Hospital & Health Care
Experience
Hendrick Medical Center July 2001 - Present
Sitel June 2000 - July 2001
Carrolwood Care Center November 1998 - June 2000
Skills
Medical/Surgical, Mentoring, Experience Working with..., Volunteer Management, Mission Work, Leadership, Cpr Certified, Hospitals, Healthcare, Customer Service, CPR Certified, Public Speaking, Medical-Surgical, Marketing, Vascular, Research, Management
Education
Abilene Christian University 2007 — 2013
Bachelor of Science (BS), Psychology
Cisco College 2005 — 2007
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Kamukunji Secondary School 1991 — 1994
Diploma, General Studies
Hendrick Medical Center July 2001 - Present
Sitel June 2000 - July 2001
Carrolwood Care Center November 1998 - June 2000
Skills
Medical/Surgical, Mentoring, Experience Working with..., Volunteer Management, Mission Work, Leadership, Cpr Certified, Hospitals, Healthcare, Customer Service, CPR Certified, Public Speaking, Medical-Surgical, Marketing, Vascular, Research, Management
Education
Abilene Christian University 2007 — 2013
Bachelor of Science (BS), Psychology
Cisco College 2005 — 2007
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Kamukunji Secondary School 1991 — 1994
Diploma, General Studies
Lori Beste Lori Beste's Sitel Experience September 2014 - Present
Job Customer Service Agent at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel September 2014 - Present
Forest City Family Practice 2012 - 2013
Tricounty Independent Living December 2011 - March 2012
Skills
Medical Billing, Medical Coding, Medical Terminology, Medical Records, Microsoft Office, Drawing Blood, Blood Pressure, Vital Signs, Customer Service, t, Telephone Skills, Appointment Scheduling, Front to Back Office, Medical Office, Computer Proficiency, 10 Key, Call Centers, Cash Handling Experience, Electronic Filing, Filing, Collections, Internet Research, Phlebotomy, Nursing, Microsoft Excel, Microsoft Word, Sales, Team Building, Data Entry, Leadership, Training, HIPAA, Healthcare, Social Media
Education
Metro Business College-Rolla 2010 — 2012
Associate's degree, Medical Office Assistant/Specialist
Rolla Technical Institute 2002 — 2003
Associate's degree, Accounting Paraprofessional
Sitel September 2014 - Present
Forest City Family Practice 2012 - 2013
Tricounty Independent Living December 2011 - March 2012
Skills
Medical Billing, Medical Coding, Medical Terminology, Medical Records, Microsoft Office, Drawing Blood, Blood Pressure, Vital Signs, Customer Service, t, Telephone Skills, Appointment Scheduling, Front to Back Office, Medical Office, Computer Proficiency, 10 Key, Call Centers, Cash Handling Experience, Electronic Filing, Filing, Collections, Internet Research, Phlebotomy, Nursing, Microsoft Excel, Microsoft Word, Sales, Team Building, Data Entry, Leadership, Training, HIPAA, Healthcare, Social Media
Education
Metro Business College-Rolla 2010 — 2012
Associate's degree, Medical Office Assistant/Specialist
Rolla Technical Institute 2002 — 2003
Associate's degree, Accounting Paraprofessional
Immaculate Rivera Immaculate Rivera's Sitel Experience September 2010 - October 2011
Job Making a difference one step at a time
Industry Research
Experience
WCCT Global August 2015 - Present
WCCT Global June 2013 - Present
Myoutdesk February 2012 - January 2013
Sitel September 2010 - October 2011
Digital River October 2009 - September 2010
AT&T September 2008 - October 2009
Skills
Data Entry, EDC Usage, Quality Assurance, Customer Service, Query Resolution, Databases, Marketing, Social Media, Online Marketing, Leadership Development, Management, SOP, Microsoft Office, Clinical Research, Clinical Trials, Clinical Development, GCP, Project Management
Education
Colegio de Dagupan 2004 — 2008
Bachelor's degree, Information Technology
WCCT Global August 2015 - Present
WCCT Global June 2013 - Present
Myoutdesk February 2012 - January 2013
Sitel September 2010 - October 2011
Digital River October 2009 - September 2010
AT&T September 2008 - October 2009
Skills
Data Entry, EDC Usage, Quality Assurance, Customer Service, Query Resolution, Databases, Marketing, Social Media, Online Marketing, Leadership Development, Management, SOP, Microsoft Office, Clinical Research, Clinical Trials, Clinical Development, GCP, Project Management
Education
Colegio de Dagupan 2004 — 2008
Bachelor's degree, Information Technology
Junior Santana Junior Santana's Sitel Experience 2006 - 2011
Job Premier Support Solutions Supervisor at Asurion
Industry Telecommunications
Experience
Asurion November 2014 - Present
Catamaran March 2013 - November 2014
Harbor Island Medical Center 2011 - 2013
Sitel 2006 - 2011
Skills
Pharmaceutical Industry, Customer Service, Microsoft Office, Team Leadership, Healthcare, Team Building, Windows, Coaching, Team Management, Teamwork, Training, Strategic Planning, Quality Assurance, Troubleshooting, Process Improvement, Vital Signs, Call Centers, Leadership, Phlebotomy, Cpr Certified, Leadership Development, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, EKG, Medical Records, Nursing
Education
College of Southern Nevada 2013 — 2015
Nursing Science, Communications
Everest College-Henderson 2009 — 2011
Asurion November 2014 - Present
Catamaran March 2013 - November 2014
Harbor Island Medical Center 2011 - 2013
Sitel 2006 - 2011
Skills
Pharmaceutical Industry, Customer Service, Microsoft Office, Team Leadership, Healthcare, Team Building, Windows, Coaching, Team Management, Teamwork, Training, Strategic Planning, Quality Assurance, Troubleshooting, Process Improvement, Vital Signs, Call Centers, Leadership, Phlebotomy, Cpr Certified, Leadership Development, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, EKG, Medical Records, Nursing
Education
College of Southern Nevada 2013 — 2015
Nursing Science, Communications
Everest College-Henderson 2009 — 2011
Betty Ma13ty Obet Betty Ma13ty Obet's Sitel Experience March 2013 - May 2013
Job Schooling Gurly
Industry Dairy
Experience
non February 2013 - Present
Sitel March 2013 - May 2013
school club November 2011 - December 2012
Skills
Classroom, Bookkeeping, Microsoft Word, PowerPoint, Microsoft Office, Time Management, Leadership, Research, Supervisory Skills, Event Planning, Cashiering, Inventory Management, Inventory Control, Data Entry, Accounts Receivable, Balance, Journal Entries, Account Reconciliation, People Skills, Accounts Payable, Teamwork, Administration
Education
College of the Marshall Islands 2013 — 2020
Associate of Science (AS), Marketing
College of the Marshall Islands 2013 — 2016
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
non February 2013 - Present
Sitel March 2013 - May 2013
school club November 2011 - December 2012
Skills
Classroom, Bookkeeping, Microsoft Word, PowerPoint, Microsoft Office, Time Management, Leadership, Research, Supervisory Skills, Event Planning, Cashiering, Inventory Management, Inventory Control, Data Entry, Accounts Receivable, Balance, Journal Entries, Account Reconciliation, People Skills, Accounts Payable, Teamwork, Administration
Education
College of the Marshall Islands 2013 — 2020
Associate of Science (AS), Marketing
College of the Marshall Islands 2013 — 2016
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Amanda Hasty Amanda Hasty's Sitel Experience 2001 - 2003
Job Delta Baggage Manager at Delta Air Lines
Industry Telecommunications
Experience
Delta Air Lines March 2007 - Present
Delta Air Lines August 2003 - March 2007
Delta Air Lines 2004 - 2007
Sitel 2001 - 2003
Sitel 2000 - 2001
Skills
Integration, Requirements Analysis, Process Improvement, Business Analysis, Agile Methodologies, Unix, Vendor Management, Visio, SQL, SDLC, Enterprise Architecture, Customer Service, Requirements Gathering, Program Management, Training, IT Strategy, Software Project..., SharePoint
Education
Aiken Technical College 2000 — 2002
Obtaining Associates, Social Psychology
North Augusta High School 1992 — 1996
High School Diploma, Diploma
Delta Air Lines March 2007 - Present
Delta Air Lines August 2003 - March 2007
Delta Air Lines 2004 - 2007
Sitel 2001 - 2003
Sitel 2000 - 2001
Skills
Integration, Requirements Analysis, Process Improvement, Business Analysis, Agile Methodologies, Unix, Vendor Management, Visio, SQL, SDLC, Enterprise Architecture, Customer Service, Requirements Gathering, Program Management, Training, IT Strategy, Software Project..., SharePoint
Education
Aiken Technical College 2000 — 2002
Obtaining Associates, Social Psychology
North Augusta High School 1992 — 1996
High School Diploma, Diploma
Julio A. Tinajero-Pedraza Julio A. Tinajero-Pedraza's Sitel Experience November 2009 - April 2010
Job Emarketing | Social Media | SEO
Industry Marketing and Advertising
Experience
iEnergizer March 2014 - August 2014
Philips Lighting April 2011 - December 2011
Sitel November 2009 - April 2010
Planetario Alfa March 2009 - August 2009
Skills
Leadership, Spanish-English, Social Media Marketing, Digital Media, Marketing, Google Adwords, Google Analytics, Customer Service, Logistics, Project Management, Public Speaking
Education
St. Edward's University 2014 — 2016
Master of Business Administration (MBA), Digital Media Management, 3.66 GPA
Universidad Tecmilenio 2008 — 2012
Bachelor of Science (B.S.), Industrial Engineering, 83/100
iEnergizer March 2014 - August 2014
Philips Lighting April 2011 - December 2011
Sitel November 2009 - April 2010
Planetario Alfa March 2009 - August 2009
Skills
Leadership, Spanish-English, Social Media Marketing, Digital Media, Marketing, Google Adwords, Google Analytics, Customer Service, Logistics, Project Management, Public Speaking
Education
St. Edward's University 2014 — 2016
Master of Business Administration (MBA), Digital Media Management, 3.66 GPA
Universidad Tecmilenio 2008 — 2012
Bachelor of Science (B.S.), Industrial Engineering, 83/100
Sibusiso Ndebele Sibusiso Ndebele's Sitel Experience February 2005 - September 2005
Job Process Technician at Cargill
Industry Chemicals
Experience
Cargill August 2013 - Present
American Title Inc. September 2005 - Present
Sitel February 2005 - September 2005
Education
Metropolitan Community College 2011 — 2014
Associate in Applied Science, Process Operations Technology - Bio-Processing
Bellevue University 2002 — 2005
Master of Business Administration (M.B.A.)
National University of Science and Technology (ZW) 1991 — 1994
Bachelor of Science (BSc) Hons, Applied Chemistry
Cargill August 2013 - Present
American Title Inc. September 2005 - Present
Sitel February 2005 - September 2005
Education
Metropolitan Community College 2011 — 2014
Associate in Applied Science, Process Operations Technology - Bio-Processing
Bellevue University 2002 — 2005
Master of Business Administration (M.B.A.)
National University of Science and Technology (ZW) 1991 — 1994
Bachelor of Science (BSc) Hons, Applied Chemistry
Damaris Cortez's Sitel Experience November 2009 - June 2013
Job PPC Strategist at White Shark Media
Industry Marketing and Advertising
Experience
White Shark Media June 2013 - Present
Sitel November 2009 - June 2013
Skills
BPO, Vendor Management, Customer Experience, Contact Centers, Workforce Management, SEM, Inbound Marketing, Team Management, Outsourcing, Customer Satisfaction, Call Centers, Customer Retention, Call Center Development, Service Delivery
Education
Universidad Iberoamericana de Ciencia y Tecnología 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Aden Business School
White Shark Media June 2013 - Present
Sitel November 2009 - June 2013
Skills
BPO, Vendor Management, Customer Experience, Contact Centers, Workforce Management, SEM, Inbound Marketing, Team Management, Outsourcing, Customer Satisfaction, Call Centers, Customer Retention, Call Center Development, Service Delivery
Education
Universidad Iberoamericana de Ciencia y Tecnología 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Aden Business School
Anthony Copeland, M.B.A. Anthony Copeland, M.B.A.'s Sitel Experience March 1999 - May 2002
Job Executive Risk Team, Professional Liability
Industry Insurance
Experience
Hiscox, USA September 2015 - Present
Office Team, A Robert Half Company December 2013 - September 2015
Macy's Perimeter November 2012 - August 2014
Managed Staffing, Inc. June 2013 - December 2013
MAG Mutual Insurance Company 2003 - 2011
Sitel March 1999 - May 2002
Skills
Proficient with..., Oasis, AS400 system, ImageRight, Word Perfect, Data Entry, Type 60 wpm, CRM, Outlook, QRS Production and..., QuickBase, Rabbit, BAES, Main Frame, CBIT, EBIT, GEBAR, CCI, Accounting, Analysis, Casualty, Claim, Claims Management, Coaching, Customer Retention, Customer Satisfaction, Customer Service, Insurance, Leadership, Legal Liability, Inland Marine, Mainframe, Liability, Management, Marketing, Microsoft Office, Microsoft Excel, OASIS, Microsoft Word, Policy, Professional Liability, PowerPoint, Performance Management, Property, Risk Management, Program Management, Social Networking, Sales, Team Building, Teamwork
Education
Shorter University-College of Adult & Professional Programs 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Shorter University-College of Adult & Professional Programs 2008 — 2010
Bacchelor's of Science, Management
Albany State University 1994 — 1997
Hiscox, USA September 2015 - Present
Office Team, A Robert Half Company December 2013 - September 2015
Macy's Perimeter November 2012 - August 2014
Managed Staffing, Inc. June 2013 - December 2013
MAG Mutual Insurance Company 2003 - 2011
Sitel March 1999 - May 2002
Skills
Proficient with..., Oasis, AS400 system, ImageRight, Word Perfect, Data Entry, Type 60 wpm, CRM, Outlook, QRS Production and..., QuickBase, Rabbit, BAES, Main Frame, CBIT, EBIT, GEBAR, CCI, Accounting, Analysis, Casualty, Claim, Claims Management, Coaching, Customer Retention, Customer Satisfaction, Customer Service, Insurance, Leadership, Legal Liability, Inland Marine, Mainframe, Liability, Management, Marketing, Microsoft Office, Microsoft Excel, OASIS, Microsoft Word, Policy, Professional Liability, PowerPoint, Performance Management, Property, Risk Management, Program Management, Social Networking, Sales, Team Building, Teamwork
Education
Shorter University-College of Adult & Professional Programs 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Shorter University-College of Adult & Professional Programs 2008 — 2010
Bacchelor's of Science, Management
Albany State University 1994 — 1997
Valerie Corfield Valerie Corfield's Sitel Experience 2007 - 2007
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Sitel 2007 - 2007
pemco properties May 2005 - August 2005
Education
Howard College 2007 — 2007
workforce solutions, skilled based training program, Certificate
Onondaga Cortland Madison BOCES 2004 — 2005
GED
Sitel 2007 - 2007
pemco properties May 2005 - August 2005
Education
Howard College 2007 — 2007
workforce solutions, skilled based training program, Certificate
Onondaga Cortland Madison BOCES 2004 — 2005
GED
Carlos Loaisiga's Sitel Experience 2007 - September 2009
Job Owner at Sigma pool service
Industry Facilities Services
Experience
Sigma Pool Service 2011 - Present
Sigma pool service December 2010 - Present
The Home Depot 2009 - November 2010
Sitel 2007 - September 2009
Skills
Customer Satisfaction, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Sales Management, Data Entry
Education
Universidad Nacional de Ingeniería (NI)
Electrical Engineering
Sigma Pool Service 2011 - Present
Sigma pool service December 2010 - Present
The Home Depot 2009 - November 2010
Sitel 2007 - September 2009
Skills
Customer Satisfaction, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Sales Management, Data Entry
Education
Universidad Nacional de Ingeniería (NI)
Electrical Engineering
Joshua Frias-Hadley Joshua Frias-Hadley's Sitel Experience May 2006 - December 2007
Job Desktop Support Technician at ConocoPhillips
Industry Information Technology and Services
Experience
ConocoPhillips August 2012 - Present
Amazon.com May 2011 - August 2012
Diversified Systems Resources March 2008 - October 2010
Sitel May 2006 - December 2007
Skills
Troubleshooting, Active Directory, Windows Server, Windows 7, VPN, Printers, Technical Support, Network Administration, Servers, Laptops, DNS, Networking, Software Documentation, BMC Remedy, Server Administration, Hardware Diagnostics, Windows XP Pro, Cisco IOS, Microsoft Word, Remote Desktop, Windows, Security, Windows XP, Help Desk Support, Software Installation, Computer Hardware, Windows Vista
Education
Tulsa Community College 2014 — 2020
Bachelor of Applied Science (B.A.Sc.), Information Technology
Vatterott College-Tulsa 2009 — 2010
N/A, Information Technology
Tri County Technology Center 2006 — 2008
Diploma, Information Technology
Dewey High School 2004 — 2008
Diploma, Student
ConocoPhillips August 2012 - Present
Amazon.com May 2011 - August 2012
Diversified Systems Resources March 2008 - October 2010
Sitel May 2006 - December 2007
Skills
Troubleshooting, Active Directory, Windows Server, Windows 7, VPN, Printers, Technical Support, Network Administration, Servers, Laptops, DNS, Networking, Software Documentation, BMC Remedy, Server Administration, Hardware Diagnostics, Windows XP Pro, Cisco IOS, Microsoft Word, Remote Desktop, Windows, Security, Windows XP, Help Desk Support, Software Installation, Computer Hardware, Windows Vista
Education
Tulsa Community College 2014 — 2020
Bachelor of Applied Science (B.A.Sc.), Information Technology
Vatterott College-Tulsa 2009 — 2010
N/A, Information Technology
Tri County Technology Center 2006 — 2008
Diploma, Information Technology
Dewey High School 2004 — 2008
Diploma, Student
Michael Snee Michael Snee's Sitel Experience January 2002 - November 2004
Job Facilities Information Security Official at HCA
Industry Higher Education
Experience
HCA July 2015 - Present
University of Nevada Las Vegas January 2009 - July 2015
Credit One Bank June 2005 - January 2009
Eagle Sentry November 2004 - June 2006
Sitel January 2002 - November 2004
Client Logic March 2001 - January 2002
U.S. Coast Guard May 1989 - September 1997
Skills
Active Directory, Computer Hardware, Windows Server, Security+, Cisco Security, System Administration, Network + Certified, Network Administration, DHCP, Cisco IOS, Cisco Routers, Virtualization, Group Policy, Norton Ghost, Network+, Numara Footprints, Wireless Networking, CCNA, Linux, Antivirus, VPN, DNS, Microsoft SQL Server, Software Installation, Windows 8, Troubleshooting, Technical Support, Networking, Servers, Security, Network Security, Cisco ASA, Windows 7
Education
WGU Nevada 2015 — 2017
Master of Science Information Security and Assurance, Security and Assurnace
Western Governors University 2013 — 2015
Bachelor's of Science, Information Technology in Security, 3.5
College of Southern Nevada 2009 — 2012
Associate of Applied Science, Information Technology, 3.5
HCA July 2015 - Present
University of Nevada Las Vegas January 2009 - July 2015
Credit One Bank June 2005 - January 2009
Eagle Sentry November 2004 - June 2006
Sitel January 2002 - November 2004
Client Logic March 2001 - January 2002
U.S. Coast Guard May 1989 - September 1997
Skills
Active Directory, Computer Hardware, Windows Server, Security+, Cisco Security, System Administration, Network + Certified, Network Administration, DHCP, Cisco IOS, Cisco Routers, Virtualization, Group Policy, Norton Ghost, Network+, Numara Footprints, Wireless Networking, CCNA, Linux, Antivirus, VPN, DNS, Microsoft SQL Server, Software Installation, Windows 8, Troubleshooting, Technical Support, Networking, Servers, Security, Network Security, Cisco ASA, Windows 7
Education
WGU Nevada 2015 — 2017
Master of Science Information Security and Assurance, Security and Assurnace
Western Governors University 2013 — 2015
Bachelor's of Science, Information Technology in Security, 3.5
College of Southern Nevada 2009 — 2012
Associate of Applied Science, Information Technology, 3.5
Sean Hofer's Sitel Experience August 2007 - August 2008
Job Veteran Account Executive and Sales Manager
Industry Telecommunications
Experience
Comcast Cable August 2008 - Present
Sitel August 2007 - August 2008
Alpine Access May 2003 - July 2007
Level 3 Communications, Inc. August 2000 - May 2003
AT&T BROADBAND/TELECOMMUNICATIONS, INC February 1994 - August 2000
ENCORE MEDIA CORPORATION (former division of TCI), Englewood, Colorado July 1994 - February 1996
Skills
CRM, Account Management, Call Center, Management, Leadership, Sales Operations, Sales Management, Team Building, Sales, Contract Negotiation, Training, Forecasting, Customer Retention, Project Management, Customer Service
Education
Metropolitan State University of Denver 1985 — 1989
BA, Communications/Marketing
Adams State University 1983 — 1985
General
Comcast Cable August 2008 - Present
Sitel August 2007 - August 2008
Alpine Access May 2003 - July 2007
Level 3 Communications, Inc. August 2000 - May 2003
AT&T BROADBAND/TELECOMMUNICATIONS, INC February 1994 - August 2000
ENCORE MEDIA CORPORATION (former division of TCI), Englewood, Colorado July 1994 - February 1996
Skills
CRM, Account Management, Call Center, Management, Leadership, Sales Operations, Sales Management, Team Building, Sales, Contract Negotiation, Training, Forecasting, Customer Retention, Project Management, Customer Service
Education
Metropolitan State University of Denver 1985 — 1989
BA, Communications/Marketing
Adams State University 1983 — 1985
General
Brandon Roscoe's Sitel Experience 2003 - 2007
Job Vice President of Information Technology at United Shore
Industry Information Technology and Services
Experience
United Shore April 2015 - Present
Lifestyle Lift July 2009 - March 2015
Farmers Insurance 2007 - 2009
Sitel 2003 - 2007
Sitel 2000 - 2003
Computer Aid, Inc. 1996 - 2001
Accenture 1994 - 1996
Skills
IT Strategy, CRM, IT Management, Vendor Management, Business Intelligence, Enterprise Architecture, Cross-functional Team..., Process Improvement, IT Infrastructure..., Knowledge Management, Application Architecture, Global Application..., Program Management, ERP, SDLC, Disaster Recovery, Application Lifecycle..., Cloud Computing, Agile Application..., Call Center Architecture, Microsoft SQL Server, Data Warehousing, Project Management, Microsoft Dynamics, IT Operations, Call Centers, Change Management, Leadership
Education
Albion College 1990 — 1994
Bachelor of Arts (BA), Economics and Professional Mgt.
United Shore April 2015 - Present
Lifestyle Lift July 2009 - March 2015
Farmers Insurance 2007 - 2009
Sitel 2003 - 2007
Sitel 2000 - 2003
Computer Aid, Inc. 1996 - 2001
Accenture 1994 - 1996
Skills
IT Strategy, CRM, IT Management, Vendor Management, Business Intelligence, Enterprise Architecture, Cross-functional Team..., Process Improvement, IT Infrastructure..., Knowledge Management, Application Architecture, Global Application..., Program Management, ERP, SDLC, Disaster Recovery, Application Lifecycle..., Cloud Computing, Agile Application..., Call Center Architecture, Microsoft SQL Server, Data Warehousing, Project Management, Microsoft Dynamics, IT Operations, Call Centers, Change Management, Leadership
Education
Albion College 1990 — 1994
Bachelor of Arts (BA), Economics and Professional Mgt.
Carlos Cerros's Sitel Experience February 2007 - March 2008
Job Owner
Industry Computer Hardware
Experience
GENERIC BYTES LLC September 2008 - January 2014
Sitel February 2007 - March 2008
TechCity Solutions February 2006 - February 2007
Sodexho September 2005 - February 2006
PerfectProof December 2002 - November 2003
Tractebel February 2002 - December 2002
ACV July 2001 - December 2001
Skills
Microsoft Office, Troubleshooting, Windows, Microsoft Excel, English, Microsoft Word, Coaching, French, Active Directory, PowerPoint, Customer Service, Photoshop, Team Leadership, Project Management, B2B, Windows 7, XP, System Administration, Management, Customer Satisfaction, TCP/IP, Process Improvement, New Business Development, VPN, Outsourcing, Training, Linux, Lotus Notes, IT Service Management, Windows Server, ITIL, Account Management, B2C, Dutch, Project Planning, SharePoint, Leadership, Computer Hardware, Customer Experience, Operations Management, Telecommunications, Strategic Planning, Analysis, HTML, Negotiation, Team Management, Call Centers, Operating Systems, Team Building, Business Analysis
Education
University of the State of New York 2010 — 2010
GED
Universidad Don Bosco 1995 — 2000
school of Computer Engineering
GENERIC BYTES LLC September 2008 - January 2014
Sitel February 2007 - March 2008
TechCity Solutions February 2006 - February 2007
Sodexho September 2005 - February 2006
PerfectProof December 2002 - November 2003
Tractebel February 2002 - December 2002
ACV July 2001 - December 2001
Skills
Microsoft Office, Troubleshooting, Windows, Microsoft Excel, English, Microsoft Word, Coaching, French, Active Directory, PowerPoint, Customer Service, Photoshop, Team Leadership, Project Management, B2B, Windows 7, XP, System Administration, Management, Customer Satisfaction, TCP/IP, Process Improvement, New Business Development, VPN, Outsourcing, Training, Linux, Lotus Notes, IT Service Management, Windows Server, ITIL, Account Management, B2C, Dutch, Project Planning, SharePoint, Leadership, Computer Hardware, Customer Experience, Operations Management, Telecommunications, Strategic Planning, Analysis, HTML, Negotiation, Team Management, Call Centers, Operating Systems, Team Building, Business Analysis
Education
University of the State of New York 2010 — 2010
GED
Universidad Don Bosco 1995 — 2000
school of Computer Engineering
Dustin Peterson's Sitel Experience July 2006 - February 2007
Job System Engineer II at Charter Communications
Industry Information Technology and Services
Experience
Charter Communications April 2014 - Present
Experis January 2014 - April 2014
AE Business Solutions August 2011 - December 2013
CDW August 2010 - August 2011
TDS September 2008 - August 2010
QBE January 2009 - June 2009
TEKsystems(Contractor) April 2008 - September 2008
Captel March 2007 - July 2007
Sitel July 2006 - February 2007
Skills
CCENT, Cisco, Routers, Switches, VPN, Network Security, Cisco Technologies, Computer Security, Networking, TCP/IP, Troubleshooting, Firewalls, Security, Technical Support, WAN, Servers, Information Technology
Education
Capella University 2010 — 2011
MSIT, Network Architecture
Herzing College 2006 — 2009
BSIT, Computer Network Security
Dalian Jiaotong University 2007 — 2008
Charter Communications April 2014 - Present
Experis January 2014 - April 2014
AE Business Solutions August 2011 - December 2013
CDW August 2010 - August 2011
TDS September 2008 - August 2010
QBE January 2009 - June 2009
TEKsystems(Contractor) April 2008 - September 2008
Captel March 2007 - July 2007
Sitel July 2006 - February 2007
Skills
CCENT, Cisco, Routers, Switches, VPN, Network Security, Cisco Technologies, Computer Security, Networking, TCP/IP, Troubleshooting, Firewalls, Security, Technical Support, WAN, Servers, Information Technology
Education
Capella University 2010 — 2011
MSIT, Network Architecture
Herzing College 2006 — 2009
BSIT, Computer Network Security
Dalian Jiaotong University 2007 — 2008
Angela Hammett's Sitel Experience January 2004 - June 2008
Job Human Resources Professional
Industry Human Resources
Experience
Sitel January 2004 - June 2008
ICON Consulting December 2002 - February 2003
ICON Consulting December 2002 - February 2003
Institute for Human Services October 2000 - September 2002
Non-appropriated Fund (NAF) March 1999 - October 2000
First Data Resources October 1989 - January 1994
Education
Cheyney University of Pennsylvania 1976 — 1980
BS, Busn Adm-Major: Ofc Administration and Mgmnt
Abilene Christian University
Masters in Organization & HR Development
Sitel January 2004 - June 2008
ICON Consulting December 2002 - February 2003
ICON Consulting December 2002 - February 2003
Institute for Human Services October 2000 - September 2002
Non-appropriated Fund (NAF) March 1999 - October 2000
First Data Resources October 1989 - January 1994
Education
Cheyney University of Pennsylvania 1976 — 1980
BS, Busn Adm-Major: Ofc Administration and Mgmnt
Abilene Christian University
Masters in Organization & HR Development
Parin Gala's Sitel Experience March 2006 - April 2008
Job Assistant Manager Panel Operations
Industry Marketing and Advertising
Experience
Nielsen Informate Mobile Intelligence Pvt. Ltd. August 2008 - August 2015
Sitel March 2006 - April 2008
Skills
CPI, PPC, CPC, Ad Operations, Publisher Managemnet, Campaign Performance..., Digital Marketing, App Store Optimization, App Catalogue management, CPM, Campaign Analysis, Mobile Research Panel..., Telecom Research, Client Management, Panel Operations, Global Client Management, Online Campaign..., Online Panels, Online Panel Acquisition, Account Manager, Panel Operations &..., Online Community..., Global Panel Development, App Store Management, Account Servicing, Market Research, Market Research Project..., Mobile Panel Development, Microsoft Excel, Affiliate Campaigns
Education
Mahatma Gandhi University
Master of Business Administration (M.B.A.), Marketing
Institute For Integrated Learning In Management
Bachelor of Commerce (B.Com.)
BES HIGH SCHOOL
SSC
Nielsen Informate Mobile Intelligence Pvt. Ltd. August 2008 - August 2015
Sitel March 2006 - April 2008
Skills
CPI, PPC, CPC, Ad Operations, Publisher Managemnet, Campaign Performance..., Digital Marketing, App Store Optimization, App Catalogue management, CPM, Campaign Analysis, Mobile Research Panel..., Telecom Research, Client Management, Panel Operations, Global Client Management, Online Campaign..., Online Panels, Online Panel Acquisition, Account Manager, Panel Operations &..., Online Community..., Global Panel Development, App Store Management, Account Servicing, Market Research, Market Research Project..., Mobile Panel Development, Microsoft Excel, Affiliate Campaigns
Education
Mahatma Gandhi University
Master of Business Administration (M.B.A.), Marketing
Institute For Integrated Learning In Management
Bachelor of Commerce (B.Com.)
BES HIGH SCHOOL
SSC
Delano Blake's Sitel Experience March 2002 - April 2004
Job Quality control at Dollar Phone
Industry Telecommunications
Experience
RYD LLC August 2015 - Present
Dollar Phone September 2008 - June 2015
Dell March 2006 - April 2008
Dell March 2004 - March 2006
Sitel March 2002 - April 2004
Skills
VoIP, Telecommunications, Call Center, Mobile Devices, SIP, IP, Troubleshooting, ITIL, Managed Services, SIP Trunking, Wireless, Avaya, Channel, Unified Communications, Solution Selling, Telephony, Call Centers, Project Management, Leadership, Sales, Strategy, Customer Satisfaction, Training, Team Leadership, Management
Education
Universidad Latinoamericana de Ciencias y Tecnologia 2006 — 2008
MBA, marketing
ULACIT 2001 — 2006
Bachelor's degree, Industrial Engineer
RYD LLC August 2015 - Present
Dollar Phone September 2008 - June 2015
Dell March 2006 - April 2008
Dell March 2004 - March 2006
Sitel March 2002 - April 2004
Skills
VoIP, Telecommunications, Call Center, Mobile Devices, SIP, IP, Troubleshooting, ITIL, Managed Services, SIP Trunking, Wireless, Avaya, Channel, Unified Communications, Solution Selling, Telephony, Call Centers, Project Management, Leadership, Sales, Strategy, Customer Satisfaction, Training, Team Leadership, Management
Education
Universidad Latinoamericana de Ciencias y Tecnologia 2006 — 2008
MBA, marketing
ULACIT 2001 — 2006
Bachelor's degree, Industrial Engineer
Richard Cabanez's Sitel Experience March 2008 - February 2009
Job Flight Attendant at United Airlines
Industry Airlines/Aviation
Experience
United Airlines June 2015 - Present
EXL Service February 2009 - November 2013
Sitel March 2008 - February 2009
eTelecare Global Solutions August 2004 - February 2006
Skills
Employee Training, BPO, Employee Engagement, Human Resources, Call Center, Call Centers, Soft Skills, Training Delivery, Talent Acquisition, Sourcing, Training, Employee Relations, Team Management, Screening, Recruiting, Vendor Management, Performance Management, Talent Management, HR Policies, Customer Service, Outsourcing, Process Improvement, Coaching
Education
De La Salle University 1997 — 2000
Bachelor of Science in Computer Science, Computer Engineering
Colegio San Agustin-Makati 1993 — 1997
High School
United Airlines June 2015 - Present
EXL Service February 2009 - November 2013
Sitel March 2008 - February 2009
eTelecare Global Solutions August 2004 - February 2006
Skills
Employee Training, BPO, Employee Engagement, Human Resources, Call Center, Call Centers, Soft Skills, Training Delivery, Talent Acquisition, Sourcing, Training, Employee Relations, Team Management, Screening, Recruiting, Vendor Management, Performance Management, Talent Management, HR Policies, Customer Service, Outsourcing, Process Improvement, Coaching
Education
De La Salle University 1997 — 2000
Bachelor of Science in Computer Science, Computer Engineering
Colegio San Agustin-Makati 1993 — 1997
High School
Inez Greenwood's Sitel Experience April 2000 - October 2005
Job Virtual Exchanges, Inc
Industry Retail
Experience
Virtual Exchanges, Inc May 2006 - Present
BCBSNC October 2005 - May 2006
Sitel April 2000 - October 2005
Skills
Team Leadership, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Photoshop, Inventory Management, Retail, Time Management, Data Entry, Outlook, Teamwork, Customer Experience, Call Centers, Leadership, Marketing, Advertising
Education
The Medical Arts School 2006 — 2007
Massage Therapy/Therapeutic Massage
Central Piedmont Community College 2001 — 2004
English Language and Literature, General
Central Piedmont Community College 1999 — 2000
International Business, Trade, and Tax Law
King University 1998 — 1999
International Business, Trade, and Tax Law
Virtual Exchanges, Inc May 2006 - Present
BCBSNC October 2005 - May 2006
Sitel April 2000 - October 2005
Skills
Team Leadership, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Photoshop, Inventory Management, Retail, Time Management, Data Entry, Outlook, Teamwork, Customer Experience, Call Centers, Leadership, Marketing, Advertising
Education
The Medical Arts School 2006 — 2007
Massage Therapy/Therapeutic Massage
Central Piedmont Community College 2001 — 2004
English Language and Literature, General
Central Piedmont Community College 1999 — 2000
International Business, Trade, and Tax Law
King University 1998 — 1999
International Business, Trade, and Tax Law
Gena Barnett's Sitel Experience January 2013 - Present
Job CEO at Zouppa Productions
Industry Entertainment
Experience
Sitel January 2013 - Present
Zouppa Productions February 1994 - Present
Skills
Screenwriting, Published Author, Animation, Writing, Creative Writing, Voice Acting
Education
Academy of Art University 2008 — 2012
Screenwriting, Motion Pictures and Television
Sitel January 2013 - Present
Zouppa Productions February 1994 - Present
Skills
Screenwriting, Published Author, Animation, Writing, Creative Writing, Voice Acting
Education
Academy of Art University 2008 — 2012
Screenwriting, Motion Pictures and Television
Adrienne Reddick, MSM, MPA's Sitel Experience March 2013 - Present
Job Personal Advocate
Industry Government Administration
Experience
State of Georgia April 2011 - Present
Sitel March 2013 - Present
TranscribeMe October 2012 - Present
State of Georgia July 2006 - March 2011
State of Georgia October 2006 - April 2009
Skills
Public Speaking, Training, Program Development, Public Policy, Research, Leadership, PeopleSoft, Customer Service, Program Management, Process Improvement, Team Building, Staff Development, Government, Strategic Planning, Budgets, Transcribing, Policy, Employee Relations, Organizational..., Coaching, Quality Assurance, Change Management, Performance Management, Human Resources, Management, Leadership Development, Team Leadership, Business Process..., Microsoft Office, Workshop Facilitation, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Office Management, Time Management, Call Center, Public Administration, Policy Analysis, HIPAA, Call Centers, Editing
Education
Albany State University 2000 — 2002
BS, Management
The University of Georgia 1985 — 1990
BS, Family and Consumer Science
Troy University
MS, Management
Troy University
MS, Public Administration
State of Georgia April 2011 - Present
Sitel March 2013 - Present
TranscribeMe October 2012 - Present
State of Georgia July 2006 - March 2011
State of Georgia October 2006 - April 2009
Skills
Public Speaking, Training, Program Development, Public Policy, Research, Leadership, PeopleSoft, Customer Service, Program Management, Process Improvement, Team Building, Staff Development, Government, Strategic Planning, Budgets, Transcribing, Policy, Employee Relations, Organizational..., Coaching, Quality Assurance, Change Management, Performance Management, Human Resources, Management, Leadership Development, Team Leadership, Business Process..., Microsoft Office, Workshop Facilitation, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Office Management, Time Management, Call Center, Public Administration, Policy Analysis, HIPAA, Call Centers, Editing
Education
Albany State University 2000 — 2002
BS, Management
The University of Georgia 1985 — 1990
BS, Family and Consumer Science
Troy University
MS, Management
Troy University
MS, Public Administration
Robert G. Schroeder Jr.'s Sitel Experience October 2014 - April 2015
Job Radio DJ at The Rock Asylum
Industry Broadcast Media
Experience
The Rock Asylum April 2015 - Present
Sitel October 2014 - April 2015
GuthyRenker FD July 2014 - September 2014
TeleTech February 2014 - July 2014
Springfield Victory Mission July 2011 - February 2014
Cook's Kettle Restaurant September 2009 - October 2010
Boscov's Department Store June 2006 - April 2007
ABM Security Services October 2004 - June 2006
Cognisa Security June 2002 - August 2004
Securitas Security Services USA May 1997 - June 2002
Skills
Customer Service, Security, Event Planning, Public Speaking, Public Relations, Case Management, Nonprofits, Strategic Planning, Community Outreach, Leadership Development, Time Management, Marketing Communications, Microsoft Office
Education
Victory Trade School 2009 — 2010
Diploma, Culinary Arts/Hospitality
PTC Career Institute 1993 — 1993
IL 40 Hour Security Officer Training
Huntington High School 1980 — 1984
The Rock Asylum April 2015 - Present
Sitel October 2014 - April 2015
GuthyRenker FD July 2014 - September 2014
TeleTech February 2014 - July 2014
Springfield Victory Mission July 2011 - February 2014
Cook's Kettle Restaurant September 2009 - October 2010
Boscov's Department Store June 2006 - April 2007
ABM Security Services October 2004 - June 2006
Cognisa Security June 2002 - August 2004
Securitas Security Services USA May 1997 - June 2002
Skills
Customer Service, Security, Event Planning, Public Speaking, Public Relations, Case Management, Nonprofits, Strategic Planning, Community Outreach, Leadership Development, Time Management, Marketing Communications, Microsoft Office
Education
Victory Trade School 2009 — 2010
Diploma, Culinary Arts/Hospitality
PTC Career Institute 1993 — 1993
IL 40 Hour Security Officer Training
Huntington High School 1980 — 1984
Stacy Moore's Sitel Experience July 2008 - July 2012
Job Recruiting Specialist at Toyota
Industry Automotive
Experience
Toyota September 2014 - Present
Katecho, Inc December 2013 - May 2014
UniRac, Inc. July 2012 - September 2013
Sitel July 2008 - July 2012
Accolo March 2006 - April 2008
Mahle Powertrain July 2003 - March 2006
Skills
Recruiting, Talent Acquisition, Technical Recruiting, Employee Relations, Applicant Tracking..., Human Resources, Management, Team Building, Process Improvement, HR Policies, Interviews, Benefits Administration, Succession Planning, Employee Benefits, Hiring, Leadership, Temporary Placement, Start-ups, Personnel Management, Talent Management, Performance Management, Employee Engagement, Onboarding, Sourcing, Workforce Planning, HRIS, College Recruiting, New Hire Orientations, Internet Recruiting, Job Descriptions, Contract Recruitment, Screening, Executive Search, Benefits Negotiation, Deferred Compensation, Staffing Services, Screening Resumes, Recruitment Advertising, Employee Training, Employer Branding, FMLA, HR Consulting
Education
Alfred State College - SUNY College of Technology
Toyota September 2014 - Present
Katecho, Inc December 2013 - May 2014
UniRac, Inc. July 2012 - September 2013
Sitel July 2008 - July 2012
Accolo March 2006 - April 2008
Mahle Powertrain July 2003 - March 2006
Skills
Recruiting, Talent Acquisition, Technical Recruiting, Employee Relations, Applicant Tracking..., Human Resources, Management, Team Building, Process Improvement, HR Policies, Interviews, Benefits Administration, Succession Planning, Employee Benefits, Hiring, Leadership, Temporary Placement, Start-ups, Personnel Management, Talent Management, Performance Management, Employee Engagement, Onboarding, Sourcing, Workforce Planning, HRIS, College Recruiting, New Hire Orientations, Internet Recruiting, Job Descriptions, Contract Recruitment, Screening, Executive Search, Benefits Negotiation, Deferred Compensation, Staffing Services, Screening Resumes, Recruitment Advertising, Employee Training, Employer Branding, FMLA, HR Consulting
Education
Alfred State College - SUNY College of Technology
Rico Paolo Ngaw's Sitel Experience November 2013 - January 2015
Job Recruiter at Platinum Healthcare Staffing, Inc.
Industry Restaurants
Experience
Platinum Healthcare Staffing, Inc. January 2015 - Present
Five Guys Enterprises April 2008 - Present
Sitel November 2013 - January 2015
APAC Customer Services March 2012 - August 2012
Mc Donalds Maringa February 2009 - August 2009
Skills
Customer Service, Catering, Restaurants, Microsoft Office, Microsoft Word, Food, Time Management, Microsoft Excel, Restaurant Management, Food & Beverage, Recruiting, Truck Driving, Basketball, Anime, Security
Education
United Doctors Medical Center - Southeast Asian College 2003 — 2006
Bachelor of Science (BS), Nursing Education
Systems Plus Computer College - Caloocan City 1998 — 2002
High School, Computer and Information Sciences and Support Services
Platinum Healthcare Staffing, Inc. January 2015 - Present
Five Guys Enterprises April 2008 - Present
Sitel November 2013 - January 2015
APAC Customer Services March 2012 - August 2012
Mc Donalds Maringa February 2009 - August 2009
Skills
Customer Service, Catering, Restaurants, Microsoft Office, Microsoft Word, Food, Time Management, Microsoft Excel, Restaurant Management, Food & Beverage, Recruiting, Truck Driving, Basketball, Anime, Security
Education
United Doctors Medical Center - Southeast Asian College 2003 — 2006
Bachelor of Science (BS), Nursing Education
Systems Plus Computer College - Caloocan City 1998 — 2002
High School, Computer and Information Sciences and Support Services
Felicia Nicolaescu's Sitel Experience 1999 - 2001
Job Controller at MBP, INC.
Industry Civil Engineering
Experience
Aegis Defence Services Ltd January 2015 - Present
MBP, INC. December 2008 - August 2011
AMERICAN SYSTEMS June 2004 - December 2008
ANTEON International February 2003 - June 2004
Northrop Grumman Corporation March 2001 - February 2003
Sitel 1999 - 2001
Data Systems and Solutions 1999 - 1999
Groth Corporation 1996 - 1998
Skills
Financial Reporting, Deltek, Accounting, Costpoint, Cost Accounting, Access, Accounts Receivable, Managerial Finance, FAR, Accounts Payable, Hyperion Enterprise, Government Contracting, Project Control, Business Process..., Financial Analysis, Cognos, Contract Management, Budgets, Payroll, Analysis, Variance Analysis, Risk Management, Process Improvement, Earned Value Management, Forecasting, Finance, Proposal Writing, Procurement, Project Planning
Education
Academia de Studii Economice din București 1980 — 1984
BS, Economia Industriei Constructiilor si Transportului
Aegis Defence Services Ltd January 2015 - Present
MBP, INC. December 2008 - August 2011
AMERICAN SYSTEMS June 2004 - December 2008
ANTEON International February 2003 - June 2004
Northrop Grumman Corporation March 2001 - February 2003
Sitel 1999 - 2001
Data Systems and Solutions 1999 - 1999
Groth Corporation 1996 - 1998
Skills
Financial Reporting, Deltek, Accounting, Costpoint, Cost Accounting, Access, Accounts Receivable, Managerial Finance, FAR, Accounts Payable, Hyperion Enterprise, Government Contracting, Project Control, Business Process..., Financial Analysis, Cognos, Contract Management, Budgets, Payroll, Analysis, Variance Analysis, Risk Management, Process Improvement, Earned Value Management, Forecasting, Finance, Proposal Writing, Procurement, Project Planning
Education
Academia de Studii Economice din București 1980 — 1984
BS, Economia Industriei Constructiilor si Transportului
Efrain Cuadra's Sitel Experience January 2012 - March 2014
Job Reporting Analyst, Resource Planning and Management at HCA
Industry Hospital & Health Care
Experience
HCA March 2015 - Present
Asurion May 2014 - March 2015
Sitel January 2012 - March 2014
Sitel August 2011 - January 2012
Sitel August 2009 - August 2011
Skills
Call Centers, Workforce Management, BPO, Contact Centers, Outsourcing, Business Planning, Resource Management, Research, Capacity Planning, Reporting & Analysis, Analysis, KPI Dashboards, Excel Dashboards, Staff Development, Forecasting, Strategic Planning, Scheduling Management, Management, Real Time Monitoring, UCCE, Cisco Call Manager, Avaya, SLA, Team Management, Team Leadership, Team Building, Teamwork, Customer Experience, Customer Service, Training, Microsoft Office, Windows, Administration, Photoshop, Time Management, Troubleshooting, Technical Support, Call Center Development, Soft Skills, System Administration
Education
Universidad Americana (NI) 2004 — 2008
System Informations Engineering, Computer Science, Engineer
Instituto Pedagogico La Salle 1993 — 2003
Bachelor of Science (B.S.), Bachelor Degree, High School
HCA March 2015 - Present
Asurion May 2014 - March 2015
Sitel January 2012 - March 2014
Sitel August 2011 - January 2012
Sitel August 2009 - August 2011
Skills
Call Centers, Workforce Management, BPO, Contact Centers, Outsourcing, Business Planning, Resource Management, Research, Capacity Planning, Reporting & Analysis, Analysis, KPI Dashboards, Excel Dashboards, Staff Development, Forecasting, Strategic Planning, Scheduling Management, Management, Real Time Monitoring, UCCE, Cisco Call Manager, Avaya, SLA, Team Management, Team Leadership, Team Building, Teamwork, Customer Experience, Customer Service, Training, Microsoft Office, Windows, Administration, Photoshop, Time Management, Troubleshooting, Technical Support, Call Center Development, Soft Skills, System Administration
Education
Universidad Americana (NI) 2004 — 2008
System Informations Engineering, Computer Science, Engineer
Instituto Pedagogico La Salle 1993 — 2003
Bachelor of Science (B.S.), Bachelor Degree, High School
Jay Malone's Sitel Experience 2006 - 2007
Job Computer Hardware Expert / Business Owner
Industry Computer Hardware
Experience
Fast-Teks of Augusta Ga 2010 - 2011
Knology Communications 2007 - 2010
Office Depot 2007 - 2007
Sitel 2006 - 2007
Thomson Computer Works 2005 - 2006
Skills
Microsoft Office, Microsoft Word, PowerPoint, Windows, Outlook, Microsoft Excel, Customer Service, English, Research, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++, Windows 7, Windows Vista, Windows XP Pro, Linux System..., Linux Desktop, Unix Operating Systems
Education
CR England Driving School Dallas 2011 — 2012
Commercial Driver refresher, CDL
Sandersville Technical College 2005 — 2005
Commercial Driving, CDL
Fast-Teks of Augusta Ga 2010 - 2011
Knology Communications 2007 - 2010
Office Depot 2007 - 2007
Sitel 2006 - 2007
Thomson Computer Works 2005 - 2006
Skills
Microsoft Office, Microsoft Word, PowerPoint, Windows, Outlook, Microsoft Excel, Customer Service, English, Research, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++, Windows 7, Windows Vista, Windows XP Pro, Linux System..., Linux Desktop, Unix Operating Systems
Education
CR England Driving School Dallas 2011 — 2012
Commercial Driver refresher, CDL
Sandersville Technical College 2005 — 2005
Commercial Driving, CDL
Javetta spann's Sitel Experience March 2010 - September 2011
Job Front Desk Attendant at Quality Inn
Industry Mental Health Care
Experience
Quality Inn April 2012 - Present
Sitel March 2010 - September 2011
United Cerebral Palsy of Georgia January 2010 - September 2011
Skills
Mental Health, Psychotherapy, Psychology, Adults, Family Therapy, Adolescents, Treatment, Group Therapy, Counseling Psychology, CBT, Microsoft Office, Crisis Intervention, Mental Health Counseling, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Social Services, Teaching, Research
Education
Aiken Technical College
Associate of Nursing
Quality Inn April 2012 - Present
Sitel March 2010 - September 2011
United Cerebral Palsy of Georgia January 2010 - September 2011
Skills
Mental Health, Psychotherapy, Psychology, Adults, Family Therapy, Adolescents, Treatment, Group Therapy, Counseling Psychology, CBT, Microsoft Office, Crisis Intervention, Mental Health Counseling, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Social Services, Teaching, Research
Education
Aiken Technical College
Associate of Nursing
David Gelpin's Sitel Experience June 2009 - August 2010
Job Client Support Specialist at Credex Systems
Industry Consumer Electronics
Experience
Credex Systems October 2014 - Present
Samsung Electronics July 2013 - November 2014
Regions Financial Corporation November 2010 - September 2012
Sitel June 2009 - August 2010
TeleTech October 2008 - March 2009
SouthernLINC Wireless November 2005 - October 2008
TeleTech August 2004 - November 2005
Skills
Troubleshooting, Management, Telecommunications, Call Centers, Networking, Customer Satisfaction, Customer Service, CRM, Call Center, Windows, Technical Support, Service Delivery, Leadership, Software Documentation, Outlook, Software Installation, Training, Microsoft Office, Vendor Management, Process Improvement, Help Desk Support, Team Leadership, Microsoft Excel
Education
Brown Mackie College-Birmingham 2013 — 2015
Associate’s Degree, Information Technology
Lawson State 2008 — 2008
Computer Science
Credex Systems October 2014 - Present
Samsung Electronics July 2013 - November 2014
Regions Financial Corporation November 2010 - September 2012
Sitel June 2009 - August 2010
TeleTech October 2008 - March 2009
SouthernLINC Wireless November 2005 - October 2008
TeleTech August 2004 - November 2005
Skills
Troubleshooting, Management, Telecommunications, Call Centers, Networking, Customer Satisfaction, Customer Service, CRM, Call Center, Windows, Technical Support, Service Delivery, Leadership, Software Documentation, Outlook, Software Installation, Training, Microsoft Office, Vendor Management, Process Improvement, Help Desk Support, Team Leadership, Microsoft Excel
Education
Brown Mackie College-Birmingham 2013 — 2015
Associate’s Degree, Information Technology
Lawson State 2008 — 2008
Computer Science
Jocelyn Wiggins, MHRM's Sitel Experience October 1999 - January 2008
Job HR Specialist at Guardsmark
Industry Human Resources
Experience
Guardsmark June 2013 - Present
Wiggins & DeLaine, LLC April 2009 - May 2013
Diagnostic Health Corporation April 2011 - May 2012
Diagnostic Health Corporation October 2010 - April 2011
Diagnostic Health Corporation September 2008 - June 2009
OfficeTeam/Diagnostic Health Corporation April 2008 - September 2008
Sitel October 1999 - January 2008
Skills
Human Resources, Deferred Compensation, Recruiting, Employee Benefits, Personnel Management, Management, Team Building, Job Descriptions, Employee Relations, Technical Recruiting, Training, Process Improvement, Performance Management, HRIS, Onboarding, HR Policies, Benefits Administration, Hiring, Conflict Resolution, Interviews, Payroll
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Master of Human Resource Management, Human Resources Management
Alabama State University 1994 — 1998
Bachelor of Science, Computer Information Systems
Guardsmark June 2013 - Present
Wiggins & DeLaine, LLC April 2009 - May 2013
Diagnostic Health Corporation April 2011 - May 2012
Diagnostic Health Corporation October 2010 - April 2011
Diagnostic Health Corporation September 2008 - June 2009
OfficeTeam/Diagnostic Health Corporation April 2008 - September 2008
Sitel October 1999 - January 2008
Skills
Human Resources, Deferred Compensation, Recruiting, Employee Benefits, Personnel Management, Management, Team Building, Job Descriptions, Employee Relations, Technical Recruiting, Training, Process Improvement, Performance Management, HRIS, Onboarding, HR Policies, Benefits Administration, Hiring, Conflict Resolution, Interviews, Payroll
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Master of Human Resource Management, Human Resources Management
Alabama State University 1994 — 1998
Bachelor of Science, Computer Information Systems
Cendy Jenkins's Sitel Experience March 1996 - June 1996
Job Providing for the needs of others helps make this a better world.
Industry Health, Wellness and Fitness
Experience
TeleTech September 2014 - March 2015
Walmart June 2011 - March 2014
Mcdonalds February 2011 - June 2011
StarTek August 2008 - June 2009
In Home Supportive Svc April 2004 - December 2007
Home Health Aide January 1996 - March 1997
San angelo state school April 1996 - October 1996
Sitel March 1996 - June 1996
Home Health Aide September 1994 - May 1995
Skills
Call Centers, Customer Satisfaction, BPO, Telecommunications
Education
Arkansas State University-Newport 2014 — 2014
Phlebotomy, Phlebotomy Technician/Phlebotomist
san joaquin valley college 1997 — 1998
none, medical assisting
burkburnett high school 1987 — 1991
high school diploma, general ed
TeleTech September 2014 - March 2015
Walmart June 2011 - March 2014
Mcdonalds February 2011 - June 2011
StarTek August 2008 - June 2009
In Home Supportive Svc April 2004 - December 2007
Home Health Aide January 1996 - March 1997
San angelo state school April 1996 - October 1996
Sitel March 1996 - June 1996
Home Health Aide September 1994 - May 1995
Skills
Call Centers, Customer Satisfaction, BPO, Telecommunications
Education
Arkansas State University-Newport 2014 — 2014
Phlebotomy, Phlebotomy Technician/Phlebotomist
san joaquin valley college 1997 — 1998
none, medical assisting
burkburnett high school 1987 — 1991
high school diploma, general ed
Brandy Cain's Sitel Experience March 2008 - Present
Job Supervisor at General Dynamics Information Technology
Industry Banking
Experience
General Dynamics Information Technology August 2013 - Present
Sitel March 2008 - Present
Skills
Call Centers, Customer Service, Performance Management
Education
Northshore Technical College-Sullivan Main Campus 2007 — 2008
certification, Medical Office Assistant/Specialist
Bogalusa High 1997 — 1999
high school, General Studies
General Dynamics Information Technology August 2013 - Present
Sitel March 2008 - Present
Skills
Call Centers, Customer Service, Performance Management
Education
Northshore Technical College-Sullivan Main Campus 2007 — 2008
certification, Medical Office Assistant/Specialist
Bogalusa High 1997 — 1999
high school, General Studies
Donald Holt's Sitel Experience August 2006 - May 2007
Job Visitation officer at Cheyenne mountain ReEntry Center
Industry Information Technology and Services
Experience
Cheyenne mountain Re-Entry Center May 2012 - Present
Volt Workforce Solutions March 2007 - February 2009
Sitel August 2006 - May 2007
Skills
Management, Troubleshooting, Hardware, Leadership, Training, Customer Service, Recruiting, Vendor Management, CRM, Team Building, Account Management, Case Management
Education
Everest College-Colorado Springs 2009 — 2011
Associates, Criminal Justice
Cheyenne mountain Re-Entry Center May 2012 - Present
Volt Workforce Solutions March 2007 - February 2009
Sitel August 2006 - May 2007
Skills
Management, Troubleshooting, Hardware, Leadership, Training, Customer Service, Recruiting, Vendor Management, CRM, Team Building, Account Management, Case Management
Education
Everest College-Colorado Springs 2009 — 2011
Associates, Criminal Justice
Katerina Holbrook Clark's Sitel Experience April 2007 - January 2008
Job Student at Southwest Career College
Industry Medical Practice
Experience
Wholesale Auto Center January 2008 - June 2008
Sitel April 2007 - January 2008
Skills
Knowledgable in Medical..., Knowledgable in..., Experience in Microsoft..., Can type 40 WPM, Positive Attitude, Strong Attention to..., Can accurately follow..., Cpr Certified, HIPAA, Certified in Microsoft..., Excellent Customer..., Positive attitude,..., Clinical Certified
Education
Southwest Career College 2011 — 2011
Certification, Medical Assistant
Wholesale Auto Center January 2008 - June 2008
Sitel April 2007 - January 2008
Skills
Knowledgable in Medical..., Knowledgable in..., Experience in Microsoft..., Can type 40 WPM, Positive Attitude, Strong Attention to..., Can accurately follow..., Cpr Certified, HIPAA, Certified in Microsoft..., Excellent Customer..., Positive attitude,..., Clinical Certified
Education
Southwest Career College 2011 — 2011
Certification, Medical Assistant
Tommorra Bowers's Sitel Experience February 2008 - September 2010
Job Adminstrative Assistant
Industry Hospital & Health Care
Experience
Medical Solutions, Inc March 2011 - Present
Sitel February 2008 - September 2010
sitel, INC February 2008 - September 2010
Amarillo College January 2006 - December 2008
BAPTIST ST ANTHONY’S HOSPITAL September 1997 - September 2000
Skills
Income Tax, Accounting
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Criminal Justice/Institutional Health
Vista College
Amarillo College
University of Phoenix
Medical Solutions, Inc March 2011 - Present
Sitel February 2008 - September 2010
sitel, INC February 2008 - September 2010
Amarillo College January 2006 - December 2008
BAPTIST ST ANTHONY’S HOSPITAL September 1997 - September 2000
Skills
Income Tax, Accounting
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Criminal Justice/Institutional Health
Vista College
Amarillo College
University of Phoenix
Ashley Pempeit's Sitel Experience January 2009 - May 2009
Job Reception and Office Positions
Industry Outsourcing/Offshoring
Experience
Service Alternatives, Inc. January 2012 - July 2012
Everett MRI and Diagnostic Center November 2010 - December 2010
ATS NW Inc. January 2010 - March 2010
Sitel January 2009 - May 2009
Kmart Corporation July 2007 - July 2008
Skills
Customer Service, Community Outreach, Administrative..., Data Entry, E-Learning, Front-end, Internet, Inventory, Microsoft Office, Front Office, Back Office, Office Equipment, Copying, Fax, Email, Answering Phones, Phone Skills, Phone Etiquette, Multi-line Phone, Supervising, Training, Applications
Education
Everett Community College 2012 — 2014
Associate's degree, Business Technology
Everest College-Everett 2010 — 2010
Diploma, Medical Insurance Specialist/Medical Biller
Service Alternatives, Inc. January 2012 - July 2012
Everett MRI and Diagnostic Center November 2010 - December 2010
ATS NW Inc. January 2010 - March 2010
Sitel January 2009 - May 2009
Kmart Corporation July 2007 - July 2008
Skills
Customer Service, Community Outreach, Administrative..., Data Entry, E-Learning, Front-end, Internet, Inventory, Microsoft Office, Front Office, Back Office, Office Equipment, Copying, Fax, Email, Answering Phones, Phone Skills, Phone Etiquette, Multi-line Phone, Supervising, Training, Applications
Education
Everett Community College 2012 — 2014
Associate's degree, Business Technology
Everest College-Everett 2010 — 2010
Diploma, Medical Insurance Specialist/Medical Biller
Chris Schott's Sitel Experience August 2006 - March 2007
Job Student
Industry Architecture & Planning
Experience
Instock June 2010 - July 2011
Claims Rep March 2008 - December 2009
Sales Associate August 2007 - January 2008
Sitel August 2006 - March 2007
Perkins February 2006 - August 2006
Skills
Architectural Drafting, AutoCAD, Revit, Inventor, Microsoft Office
Education
ITT Technical Institute-Madison 2009 — 2012
Bachelor's degree, Drafting and Design Technology/Technician, General
James Madison Memorial
Instock June 2010 - July 2011
Claims Rep March 2008 - December 2009
Sales Associate August 2007 - January 2008
Sitel August 2006 - March 2007
Perkins February 2006 - August 2006
Skills
Architectural Drafting, AutoCAD, Revit, Inventor, Microsoft Office
Education
ITT Technical Institute-Madison 2009 — 2012
Bachelor's degree, Drafting and Design Technology/Technician, General
James Madison Memorial
Jacinda Mitchell's Sitel Experience June 2008 - February 2009
Job Restaurants Professional
Industry Restaurants
Experience
Wendy's June 2011 - January 2012
Wendys International 2011 - 2012
Sitel June 2008 - February 2009
Alabama State University January 2008 - May 2008
Fred's Pharmacy May 2006 - December 2006
Skills
•Microsoft Office Suite, •Proficient in..., •Excellent writing and..., Good organizational..., •Customer service...
Education
Alabama State University 2008 — 2008
ITT-Tech Institute
Associate of Science Degree, Paralegal
Nursing Assistant Solutions
Wendy's June 2011 - January 2012
Wendys International 2011 - 2012
Sitel June 2008 - February 2009
Alabama State University January 2008 - May 2008
Fred's Pharmacy May 2006 - December 2006
Skills
•Microsoft Office Suite, •Proficient in..., •Excellent writing and..., Good organizational..., •Customer service...
Education
Alabama State University 2008 — 2008
ITT-Tech Institute
Associate of Science Degree, Paralegal
Nursing Assistant Solutions
Anthony Almanza's Sitel Experience 2008 - 2010
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Sitel 2008 - 2010
Education
Brown Mackie College-Phoenix 2011 — 2013
Associate's degree, Business Administration and Management, General
Sitel 2008 - 2010
Education
Brown Mackie College-Phoenix 2011 — 2013
Associate's degree, Business Administration and Management, General
Denita Howard's Sitel Experience February 2015 - September 2015
Job Versatile Representative
Industry Telecommunications
Experience
Sitel February 2015 - September 2015
U.S. Xpress, Inc. June 2014 - July 2014
Short Stop Food Marts August 2012 - January 2014
The Home Depot June 2012 - July 2012
Walmart March 2012 - April 2012
Lowe's Home Improvement June 2011 - November 2011
Securitas Security Services USA, Inc. November 2009 - December 2010
Belk April 2010 - October 2010
Health Department - Cumberland County July 2009 - October 2009
Office of the Sheriff - Forsyth County January 2009 - April 2009
Skills
Customer Satisfaction, Customer Service, Data Entry, Sales, Communication, Microsoft Office, Microsoft Word, Microsoft Excel, Office Administration, Fast Learner, Fast-paced, Security, Reliability, Flexible Schedule, Cultural Diversity, Open Minded, Self-driven, Computer Proficiency, Follow-through Skills, Versatility, Congenial, Self-reflective, Analytical Reasoning, Compassionate, Critical Thinking, Integrity, Client Service Oriented, Empathetic, Interpersonal..., Loyal, Levelhead, Enthusiastic, Motivated, Willing to Go the Extra..., Always Willing to Learn, Challenge Driven, Consumer Electronics, Technological..., Cultural Awareness, Advanced Technologies, Detail Oriented, Earnest, Visionary, Cross-functional Team..., Logistical Operations, Project Lead, Methodical, Inovative, Eagerness, Highly Energized
Education
Miller-Motte College-Fayetteville
Commercial Drivers License, 3.2 GPA
Winston-Salem State University 2005 — 2009
Bachelor of Arts (BA), Psychology, 3.0 GPA
Sitel February 2015 - September 2015
U.S. Xpress, Inc. June 2014 - July 2014
Short Stop Food Marts August 2012 - January 2014
The Home Depot June 2012 - July 2012
Walmart March 2012 - April 2012
Lowe's Home Improvement June 2011 - November 2011
Securitas Security Services USA, Inc. November 2009 - December 2010
Belk April 2010 - October 2010
Health Department - Cumberland County July 2009 - October 2009
Office of the Sheriff - Forsyth County January 2009 - April 2009
Skills
Customer Satisfaction, Customer Service, Data Entry, Sales, Communication, Microsoft Office, Microsoft Word, Microsoft Excel, Office Administration, Fast Learner, Fast-paced, Security, Reliability, Flexible Schedule, Cultural Diversity, Open Minded, Self-driven, Computer Proficiency, Follow-through Skills, Versatility, Congenial, Self-reflective, Analytical Reasoning, Compassionate, Critical Thinking, Integrity, Client Service Oriented, Empathetic, Interpersonal..., Loyal, Levelhead, Enthusiastic, Motivated, Willing to Go the Extra..., Always Willing to Learn, Challenge Driven, Consumer Electronics, Technological..., Cultural Awareness, Advanced Technologies, Detail Oriented, Earnest, Visionary, Cross-functional Team..., Logistical Operations, Project Lead, Methodical, Inovative, Eagerness, Highly Energized
Education
Miller-Motte College-Fayetteville
Commercial Drivers License, 3.2 GPA
Winston-Salem State University 2005 — 2009
Bachelor of Arts (BA), Psychology, 3.0 GPA
Anthony Almanza's Sitel Experience June 2008 - September 2010
Job Unemployed at n/a currently unemployed
Industry Telecommunications
Experience
n/a - currently unemployed January 2011 - Present
ManpowerGroup October 2010 - January 2011
Sitel June 2008 - September 2010
Skills
Computers, Microsoft Excel, Microsoft Word, Telecommunications, Microsoft Office, Business Development
Education
Brown Mackie College-Phoenix 2011 — 2013
Associate's degree, Business Administration and Management, General
n/a - currently unemployed January 2011 - Present
ManpowerGroup October 2010 - January 2011
Sitel June 2008 - September 2010
Skills
Computers, Microsoft Excel, Microsoft Word, Telecommunications, Microsoft Office, Business Development
Education
Brown Mackie College-Phoenix 2011 — 2013
Associate's degree, Business Administration and Management, General
Eric Speicher's Sitel Experience March 2008 - December 2010
Job Customer Service and Accounting Professional
Industry Staffing and Recruiting
Experience
Adecco Group 2010 - 2012
Sitel March 2008 - December 2010
Skills
•Experience with SAP,..., •Outstanding..., Management
Education
Alfred State College - SUNY College of Technology 2006 — 2007
Adecco Group 2010 - 2012
Sitel March 2008 - December 2010
Skills
•Experience with SAP,..., •Outstanding..., Management
Education
Alfred State College - SUNY College of Technology 2006 — 2007
labrittany rutledge's Sitel Experience 2008 - 2010
Job Student at FORTIS Colleges and Institutes
Industry Outsourcing/Offshoring
Experience
FORTIS Colleges and Institutes April 2011 - Present
RadioShack June 2011 - November 2011
Sitel 2008 - 2010
Skills
Customer Service, Customer Satisfaction, Call Center, Microsoft Office, Clerical Skills
Education
Tri-State Institute 2012 — 2013
Medical/Clinical Assistant
Jefferson State Community College 2006 — 2006
GED, GED
FORTIS Colleges and Institutes April 2011 - Present
RadioShack June 2011 - November 2011
Sitel 2008 - 2010
Skills
Customer Service, Customer Satisfaction, Call Center, Microsoft Office, Clerical Skills
Education
Tri-State Institute 2012 — 2013
Medical/Clinical Assistant
Jefferson State Community College 2006 — 2006
GED, GED
Johnnette Jallim's Sitel Experience January 2004 - August 2005
Job Office Manager at Barrett Window and Door Co., Inc
Industry Retail
Experience
Barrett Window and Door Co., Inc December 2008 - Present
Davis Insulation August 2005 - December 2008
Sitel January 2004 - August 2005
Skills
Performance management..., Benefits administrator, Employment law knowledge, Employee relations, QuickBooks proficiency, New employee..., Microsoft Office Suite..., People-oriented, Exceptional communicator, Supply Ordering, Accounts Payable, Accounts Receivable
Education
Strayer University-Georgia 2010 — 2013
Bachelor of Business Administration, Human Resources Management and Services
Aiken Technical College 2000 — 2003
Associate of Science (A.S.), Computer Programming
Barrett Window and Door Co., Inc December 2008 - Present
Davis Insulation August 2005 - December 2008
Sitel January 2004 - August 2005
Skills
Performance management..., Benefits administrator, Employment law knowledge, Employee relations, QuickBooks proficiency, New employee..., Microsoft Office Suite..., People-oriented, Exceptional communicator, Supply Ordering, Accounts Payable, Accounts Receivable
Education
Strayer University-Georgia 2010 — 2013
Bachelor of Business Administration, Human Resources Management and Services
Aiken Technical College 2000 — 2003
Associate of Science (A.S.), Computer Programming
Shari Robinson Burger's Sitel Experience 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Sitel 2013 - Present
Education
Kaplan University 2012 — 2014
Human Services, General
Albany State University 2004 — 2005
Sitel 2013 - Present
Education
Kaplan University 2012 — 2014
Human Services, General
Albany State University 2004 — 2005
Ashlee Landram's Sitel Experience September 2014 - Present
Job at
Industry Leisure, Travel & Tourism
Experience
Sitel September 2014 - Present
Silverleaf Resorts February 2014 - September 2014
AT&T Mobility September 2012 - July 2013
USA 800 June 2009 - September 2012
Education
Hillyard Technical Center 2003 — 2004
Computer Service Technology
Hillyard Technical Center 2002 — 2003
Management Information Systems and Services
Sitel September 2014 - Present
Silverleaf Resorts February 2014 - September 2014
AT&T Mobility September 2012 - July 2013
USA 800 June 2009 - September 2012
Education
Hillyard Technical Center 2003 — 2004
Computer Service Technology
Hillyard Technical Center 2002 — 2003
Management Information Systems and Services
Divah Deliverance's Sitel Experience 2009 - 2011
Job Customer Service Representative at Staffworks Group
Industry Staffing and Recruiting
Experience
Staffworks Group June 2013 - Present
Alorica 2011 - 2012
Sitel 2009 - 2011
Skills
Recruiting, Interviews, Internet Recruiting, Student Recruiting, Hiring Practices, Hiring Employees, Hiring, CMAA, Medical Records
Education
Fayetteville State University
Performance Training
Staffworks Group June 2013 - Present
Alorica 2011 - 2012
Sitel 2009 - 2011
Skills
Recruiting, Interviews, Internet Recruiting, Student Recruiting, Hiring Practices, Hiring Employees, Hiring, CMAA, Medical Records
Education
Fayetteville State University
Performance Training
Lorraine Guerra's Sitel Experience June 2008 - September 2009
Job Medical Assistant/Customer Care
Industry Medical Practice
Experience
Xerox December 2013 - December 2014
Any Lab Test Now 2011 - 2012
Sitel June 2008 - September 2009
Skills
Front Office, Back Office, Medical Assisting, Phlebotomy, Specimen Collection, Customer Service, Cash Handling Experience, Data Entry, Filing, 10 Key, Vital Signs, Sterilization, Appointment Scheduling, Phone Etiquette
Education
American Commercial College-San Angelo 2010 — 2011
Medical/Clinical Assistant
Xerox December 2013 - December 2014
Any Lab Test Now 2011 - 2012
Sitel June 2008 - September 2009
Skills
Front Office, Back Office, Medical Assisting, Phlebotomy, Specimen Collection, Customer Service, Cash Handling Experience, Data Entry, Filing, 10 Key, Vital Signs, Sterilization, Appointment Scheduling, Phone Etiquette
Education
American Commercial College-San Angelo 2010 — 2011
Medical/Clinical Assistant
Megan Hendrix's Sitel Experience January 2003 - August 2007
Job Education Management Professional
Industry Education Management
Experience
Milan institute of cosmetology 2011 - Present
Amarillo hair salon December 2008 - January 2013
Sitel January 2003 - August 2007
Education
Amarillo College 2009 — 2010
Business management, Business Administration and Management, General
Milan Institute of Cosmetology-Amarillo 2007 — 2007
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Milan institute of cosmetology 2011 - Present
Amarillo hair salon December 2008 - January 2013
Sitel January 2003 - August 2007
Education
Amarillo College 2009 — 2010
Business management, Business Administration and Management, General
Milan Institute of Cosmetology-Amarillo 2007 — 2007
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Valerie Bing's Sitel Experience August 2003 - June 2005
Job Student at PascoHernando Community College
Industry
Experience
Sitel August 2003 - June 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Coaching
Education
Pasco-Hernando Community College 2013 — 2014
Alabama State University 1990 — 1992
Elementary Education and Teaching
Sitel August 2003 - June 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Coaching
Education
Pasco-Hernando Community College 2013 — 2014
Alabama State University 1990 — 1992
Elementary Education and Teaching
samantha macy's Sitel Experience October 2013 - November 2013
Job Food & Beverages Professional
Industry Food & Beverages
Experience
Sitel October 2013 - November 2013
Sitel March 2013 - June 2013
Wendy's/Arby's Group, Inc. 2013 - 2013
block buster video November 2009 - March 2010
T.G.I. Fridays September 2006 - April 2007
Skills
Professional Cleaning, Customer Service, Restaurants, Computer Science, Cash Flow, Cashiering, Cash Register, Money Management, Cash Handling, Membership Management, Dishwashing
Education
Medvance Institute-West Palm 2008 — 2009
medical assisting
Sitel October 2013 - November 2013
Sitel March 2013 - June 2013
Wendy's/Arby's Group, Inc. 2013 - 2013
block buster video November 2009 - March 2010
T.G.I. Fridays September 2006 - April 2007
Skills
Professional Cleaning, Customer Service, Restaurants, Computer Science, Cash Flow, Cashiering, Cash Register, Money Management, Cash Handling, Membership Management, Dishwashing
Education
Medvance Institute-West Palm 2008 — 2009
medical assisting
Dominique Ferguson's Sitel Experience September 2013 - Present
Job Customer Service Agent at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel September 2013 - Present
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Sales, Project Management, Strategic Planning, PowerPoint, Social Media, Training, Team Leadership, Negotiation, Marketing Strategy, Budgets, Event Planning, New Business Development, Sales Management, Teaching, Teamwork
Education
Forest High 2004 — 2008
Marion County Community Technical and Adult Education Center 2006 — 2007
Sitel September 2013 - Present
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Sales, Project Management, Strategic Planning, PowerPoint, Social Media, Training, Team Leadership, Negotiation, Marketing Strategy, Budgets, Event Planning, New Business Development, Sales Management, Teaching, Teamwork
Education
Forest High 2004 — 2008
Marion County Community Technical and Adult Education Center 2006 — 2007
belkadi said's Sitel Experience January 2011 - January 2013
Job directeur des travaux tramway chez Alstom Transport
Industry Railroad Manufacture
Experience
Alstom Power January 2013 - January 2015
Alstom Transport March 2011 - March 2014
CENTRALE ELECTRIQUE ALSTOM March 2012 - January 2013
Sitel January 2011 - January 2013
Sitel January 2009 - March 2012
Alstom Power March 2009 - March 2011
Alstom Power January 2008 - January 2009
SONATRACH port BEJAIA January 2002 - January 2006
entreprise pétrolière GOMI January 2002 - January 2006
Heinkel SNIC January 1978 - January 1988
Education
INSTITUT ALGERIENNE DE PETROLE
Diplôme d’ingénieur
IAP
Diplôme ; B T S, mécanique
42
Diplôme, mécanique CET
Alstom Power January 2013 - January 2015
Alstom Transport March 2011 - March 2014
CENTRALE ELECTRIQUE ALSTOM March 2012 - January 2013
Sitel January 2011 - January 2013
Sitel January 2009 - March 2012
Alstom Power March 2009 - March 2011
Alstom Power January 2008 - January 2009
SONATRACH port BEJAIA January 2002 - January 2006
entreprise pétrolière GOMI January 2002 - January 2006
Heinkel SNIC January 1978 - January 1988
Education
INSTITUT ALGERIENNE DE PETROLE
Diplôme d’ingénieur
IAP
Diplôme ; B T S, mécanique
42
Diplôme, mécanique CET
brittney gonzales's Sitel Experience August 2014 - Present
Job customer service at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel August 2014 - Present
Education
Euphoria Institute of Beauty Arts & Sciences-Henderson 2010 — 2012
Sitel August 2014 - Present
Education
Euphoria Institute of Beauty Arts & Sciences-Henderson 2010 — 2012
shellie yoder's Sitel Experience January 2007 - February 2012
Job customer service rep/ caregiver at none
Industry Outsourcing/Offshoring
Experience
none May 2001 - Present
Sitel January 2007 - February 2012
Walmart November 2005 - April 2006
Self Employed June 1998 - September 2004
Skills
processing Cook meals,..., Cook meals, lift or..., Tend to children,..., Provide efficient...
Education
jefferson high school 2008 — 2008
ged
Suwannee-Hamilton Technical Center 2000 — 2001
none May 2001 - Present
Sitel January 2007 - February 2012
Walmart November 2005 - April 2006
Self Employed June 1998 - September 2004
Skills
processing Cook meals,..., Cook meals, lift or..., Tend to children,..., Provide efficient...
Education
jefferson high school 2008 — 2008
ged
Suwannee-Hamilton Technical Center 2000 — 2001
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY