General Communications Inc.
Industry: Telecommunications company
DescriptionGeneral Communication Inc. is a telecommunications corporation operating in Alaska. Through its own facilities and agreements with other providers, GCI provides cable television service, Internet access, Wireline and cellular telephone service. Customer service: 1 (800) 800-4800 Headquarters: Anchorage, AK CEO: Ronald Duncan (1989–) Number of employees: 2,200 (2017) Parent organization: GCI Liberty Subsidiaries: GCI Communication Corp, Alaska DigiTel LLC,
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General Communications Inc. Employees
GCI - General Communication Inc. May 2013 - Present
GCI - General Communication Inc. 2011 - 2013
BB/SS Community Council 2011 - 2012
GCI - General Communication Inc. 2009 - 2011
General Communications, Inc. August 2005 - 2009
General Communications, Inc. May 2004 - August 2005
General Communications, Inc. January 2002 - May 2004
Skills
Team Leadership, Java, TCP/IP, Telecommunications, Linux, Information Architecture, OmniGraffle, OmniPlan, Wire Framing
Education
University of Alaska Anchorage 1996 — 2000
Alaska Pacific University
Middleton, WI July 2014 - Present
General Communications Inc. June 2006 - June 2014
Fit Fresh Cuisine May 2010 - August 2010
Skills
Spanish, International Relations, Research, English, Intercultural..., International..., PowerPoint, Political Science, Microsoft Office, Event Planning, Translation, Community Outreach, Editing, Social Media, Nonprofits, Public Speaking, Microsoft Word, Microsoft Excel
Education
University of Wisconsin-Whitewater 2012 — 2014
Bachelor of Science (BS), International/Global Studies
University of Wisconsin-Whitewater 2012 — 2014
Minor, Spanish Language and Literature
North Carolina State University 2008 — 2010
Crossing IT February 2015 - Present
planIT Consulting February 2015 - Present
Norton Sound Health Corporation February 2015 - Present
The Crossing At Birchwood October 2012 - Present
Birchwood Christian School October 2012 - Present
General Communication, Inc. (GCI) July 2014 - February 2015
Integrated Logic, LLC April 2013 - July 2014
General Dynamics IT May 2008 - April 2013
AhtnaSTS November 2007 - May 2008
General Communications, Inc January 2005 - November 2007
Skills
Network Engineering, Network Administration, Unix, Network Hardware, Active Directory, Linux, VoIP, Troubleshooting, Cabling, Telecommunications, DNS, Red Hat Linux, Technical Support, Database Administration, Programming, Java, Object Oriented Design, Storage Area Networks, Fiber Optic Cable, DIACAP, Information Assurance, PKI, NetApp, Group Policy, Configuration Management, Project Management, PMI Trained, VMware, Hyper-V, Virtualization, DAR, Data Recovery, Cisco Security, Cisco Technologies, Firewalls, IT Management, Integration, Networking, Network Security, Routers, Switches, TCP/IP, Testing, CCNP, CCNA, Cisco Routers, Juniper, DoD, CompTIA A Certification, Information Security
Education
Colorado Technical University 2009 — 2011
Master of Science (M.S.)
Colorado Technical University 2009 — 2010
Bachelor of Science (B.S.)
Colorado Technical University 2008 — 2009
Associate of Science (A.S.)
University of Alaska Anchorage 2002 — 2006
Associate of Applied Science (A.A.S.)
Sitka High School 1995 — 1999
High School Diploma
General Communications Inc June 2013 - Present
Alcohol Alert Alaska September 2012 - Present
General Communciations Inc September 2009 - June 2013
United States Marine Corps January 2007 - October 2008
Northwest Airlines January 2004 - December 2006
Skills
Data Analysis, Intelligence Analysis, Business Strategy, Operational Planning, Risk Management, Emergency Management, Hazardous Materials, Security Clearance, Small Business..., Corporate Communications, Command, Flights, Counterterrorism, Intelligence, Physical Security, Airports, Flight Safety, Avionics, Firearms, Military Operations, Data Mining, Social Media Marketing, Travel, Aviation Industry, Marketing, Aviation, Aircraft, Microsoft Office, Web Design, Military, Customer Service
Education
University of Alaska, Anchorage; College of Business 2010 — 2013
Masters of Business Administration, Business Analytics and Data Analysis
University of Alaska Anchorage 2002 — 2005
Bachelor's of Science, Aviation Technology, Emphasis Aviation Management
The University of Connecticut 2000 — 2001
East Anchorage High School
Overstock.com March 2014 - Present
L-3 Communications July 2011 - March 2014
General Communications Inc. January 2008 - July 2011
Safe and Sound Systems October 2006 - January 2008
General Communications Inc. May 2003 - October 2006
Skills
Integration, Windows, Troubleshooting, Data Center, Networking, Servers, VPN, Network Administration, Hardware, System Administration, Software Installation, Computer Maintenance, Sound, Operating Systems, SAN, Active Directory, Virtualization
Education
Western Governors University 2013 — 2015
Bachelor of Science (BS), Information Technology
Salt Lake Community College 2004 — 2006
Associate of Science (AS), Computer Information Systems
Self-employed June 1997 - Present
TWINS Magazine August 2000 - August 2004
Denver Medical Supply July 1996 - May 1997
Denver Medical Supply October 1992 - May 1997
Standard & Poor's Compustat Services 1990 - June 1992
Standard & Poor's Compustat Services November 1988 - 1990
General Communications, Inc. 1986 - October 1988
General Communications, Inc. October 1984 - 1986
Skills
Writing, Research, Blogging, Editorial, Copy Editing, Microsoft Excel, Proofreading, Journalism, Web Content, Newsletters
Education
University of Colorado at Denver 1991 — 1995
Master of Business Administration (MBA)
The Denver Publishing Institute at the University of Denver 1984 — 1984
Certificate (graduate), Publishing
Wittenberg University 1980 — 1984
Bachelor of Arts (B.A.), English Language and Literature, General/Spanish Language and Literature, General
University of Valencia Junior Year Abroad 1982 — 1982
Spanish studies
Cook Inlet Tribal Council, Inc. November 2013 - Present
Cook Inlet Housing Authority April 2013 - October 2013
Cook Inlet Housing Authority April 2013 - October 2013
Rural Alaska Community Action Program, Inc. (RurAL CAP) January 2013 - March 2013
General Communications, Inc. April 2008 - November 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Citrix, Oracle, Yardi Voyager, Learning Quickly, 10 Key Touch, File Management, Phone Etiquette, Email Etiquette, Business Correspondence, Highly detail oriented, Learn New Software..., Data Entry, Office Equipment, Office Procedures, Records Management, Customer Service, Outstanding time..., Organization &..., Dependable Team Player, Work Well Independently, Positive Team Player, Communication Skills, Multi Tasking, Passion for Helping..., Encoding, Archives, Mail Sorting, Supply Ordering, Spreadsheets, Invoicing, Communication, Time Management
Education
University of Alaska Anchorage 2014 — 2020
Master's Degree, Mathematics
Career Academy 2007 — 2008
Business Office Specialist
AT&T March 2004 - Present
AT&T Alaska 2004 - Present
General Communications, Inc. September 1996 - March 2004
Skills
Telecommunications, Broadband, MPLS, Private Line, VoIP, Wireless, Co-location, Managed Services, PRI, Computer Network..., Team Building, Hosted Services, Solution Selling, Troubleshooting, Cisco Technologies, Direct Sales, Metro Ethernet, SIP Trunking, Network Design, Wireline, Ethernet, WAN, Telephony, Unified Communications, Long Distance, Telepresence, IP, Switches, Data Center, Security, Network Security, Integration, Disaster Recovery
Education
Nazareth Academy, Parma Heights, OH 1968 — 1971
Cuyahoga Community College
Exelis/ Harris May 2014 - Present
Amatuer (ham) Radio January 2008 - Present
Walmart March 2009 - May 2014
Walmart March 2009 - May 2014
General Communications, Inc. March 2004 - February 2009
General Communications 2004-2009 March 2004 - February 2009
SOS Staffing March 2003 - March 2004
Gateway Computers January 1998 - January 2001
Skills
Troubleshooting, Hardware, Technical Support, Operating Systems, Security, Telecommunications, Cabling, Wireless Networking, Software Installation
Education
Sallt Lake Community College 1990 — 1996
A.A.S, Electronic Technology
Salt Lake Community College 1990 — 1996
A.A.S, Electronics Technology
General Communications Inc. August 2015 - Present
Network Business Systems January 1991 - July 2015
Chugach Electric Association 1989 - 1990
Microage-TDS 1983 - 1988
State of Alaska 1977 - 1982
University of Alaska Computer Network 1972 - 1977
Skills
Enterprise Software, Disaster Recovery, Network Design, Return on Investment, Network Security, NetApp, Cisco Technologies, Storage, Security, SaaS, Cloud Computing, Virtualization, Servers, VMware, WAN, Network Engineering, Windows Server, Pre-sales, DNS, Networking, SharePoint, Integration
Education
New Jersey Institute of Technology
BSIE, Mechanical, Management Engineering
University of Alaska Fairbanks
Course work toward MS, Engineering Management
General Communications, Inc. 2014 - Present
HealthyFlyBy Vending 2010 - 2014
Watlow 2004 - 2006
United Airlines 1998 - 2001
United Airlines 1996 - 1998
Skills
New Business Development, Sales Management, Marketing Strategy, Customer Service, Team Building, Strategic Planning, Manufacturing, Team Leadership, Management, Technical Writing, Lean Manufacturing, Six Sigma, Continuous Improvement, Process Improvement, Production Planning, Training, Leadership, Commercial Aviation
Education
Southern Illinois University, Carbondale
Bachelor of Science (BS), Aviation Management and Aviation Maintenance Technology
Convergent Sales Inc. February 2009 - Present
General Communications Inc. 2007 - 2009
Graybar Electric November 1997 - January 2007
Lassco Sound and System 1994 - 1996
Skills
New Business Development, Customer Relations, Sales Management, Telecommunications, Business Development, Solution Selling, Direct Sales, Contract Negotiation, Project Planning, Purchasing, Data Center, Forecasting, CRM, Account Management, Salesforce.com, Process Improvement, Security, Sales Operations, B2B, Key Account Management, Customer Service, Management, Wireless, Managed Services, Sales Process, Selling, Sales, Product Marketing, Cold Calling, Sales Presentations, Product Management, Unified Communications, Pricing, Channel Partners, Outside Sales, Strategic Partnerships
Education
University of Utah 1987 — 1989
General
Salt Lake Community College
Business, Business
Audio Video Systems, Inc. July 2015 - Present
Control4 January 2011 - July 2015
Marshall Industries July 2009 - September 2010
AHT Inc. June 2005 - July 2009
Boulder Image of Southern Nevada Inc. February 2005 - June 2005
General Communications, Inc. June 1999 - December 2002
Skills
Manufacturing, Management, Training, Technical Support, Sales, Software Installation, Customer Service, Automation, Consumer Electronics, AV, Warehousing, Product Management, Cross-functional Team..., Troubleshooting, Electronics, Hardware, Testing, Project Management, Team Leadership
Education
University of Phoenix 2012 — 2014
Bachelor of Science in Business., Business Administration and Management, General
Halliburton August 2014 - Present
Landmark - Halliburton January 2012 - Present
Halliburton December 2010 - December 2011
Halliburton Energy Services November 2008 - December 2010
Halliburton May 2005 - February 2009
Halliburton - Energy Services Group May 2005 - October 2006
General Communications Inc 2001 - 2002
Skills
Drilling, Oilfield, Oil/Gas, Onshore, Troubleshooting, Project Management, Technical Support, Computer Hardware, ITIL, Windows, MS Project, Software Documentation, Project Planning, Software Installation, Petroleum, Completions, Completion, VMware, IT Management, Directional Drilling, Offshore Drilling, SAP, Log Analysis, Upstream, SharePoint, Pressure, Drilling Engineering, Energy, Energy Industry, Formation Evaluation, Gas, Geology, Logging, Natural Gas, Offshore Operations, Oil & Gas Industry, Data Acquisition, Hydraulics, Downstream Oil & Gas, Petroleum Engineering, Pipelines, Reservoir Engineering, Subsea Engineering, System Architecture, Oil & Gas
Education
Charter College 2001 — 2004
AAS, Computer Science \ Networking
University of Alaska Anchorage 1991 — 1993
IT
WORT FM June 2015 - Present
University of Wisconsin Hospital and Clinics October 2011 - Present
General Communications Inc July 2003 - September 2011
National Electrostatics Corp May 2003 - July 2003
Thermo Fisher Scientific February 2001 - December 2002
Skills
Social Media, Marketing, Public Relations, Microsoft Office, Strategic Planning, Customer Service, Marketing Communications, Microsoft Excel, Leadership, Microsoft Word, New Business Development
Education
Sheffield Hallam University 1992 — 1995
HND, Applied Science (Physics)
Zealcon Corporation July 2014 - Present
MyHealth Access Network July 2013 - July 2014
Univesity of Oklahoma, Division of Medical Informatics June 2010 - July 2013
Cygnus Inc January 1999 - June 2011
The Society of Exploration Geophysicists September 2007 - July 2008
General Communications Inc. June 2002 - April 2007
Spring Street Software September 1995 - December 1998
General Communcations Inc January 1995 - March 1996
GTE Government Systems June 1993 - December 1994
Digital Equipment Corporation September 1989 - June 1993
Skills
Business Intelligence, Agile Methodologies, JavaScript, Microsoft SQL Server, Pentaho, Oracle, Databases, SharePoint, SQL, Java, Software Development, Unix, XML
Education
Northeastern University 1986 — 1989
MSCS, Computer Science
University of Montana 1976 — 1980
BSCS, Computer Science
Krys Co. Cakes July 2012 - Present
Motherhood July 2011 - Present
C3/CustomerContactChannels, Inc. October 2010 - June 2011
University of Utah Hospitals and Clinics September 2010 - October 2010
University of Utah Hospitals and Clinics March 2010 - September 2010
General Communications, Inc. June 2007 - October 2009
Jasen's Fine Jewelry 2005 - 2006
Skills
Customer Service, Microsoft Office, Management, Sales, Marketing, Time Management, Microsoft Excel, Project Planning, Account Management, Outlook
Education
Colorado State University 2004 — 2005
N/A, English
Colorado State University 2004 — 2005
English Language and Literature, General
Gap Inc./ Gap 2014 - Present
Kmart Corporation November 2013 - May 2014
Pastoral Center April 2013 - July 2013
Cardinal Glass Industries February 2011 - August 2011
Cablevision Systems February 2010 - January 2011
Cardinal Glass Industries August 2007 - October 2009
General Communications Inc. August 2001 - May 2006
Skills
Quality Assurance, Customer Service, Management, Technical Support, Production Supervisor, Supervisory Experience, Supervisory Skills, Personnel Supervision, Quality Management, Quality Control, Customer Satisfaction, Customer Experience, Customer Support, Certified Home Inspector, Home Inspections, Home Inspector, Registered Home..., Licensed Home Inspector, Access, Networking, Troubleshooting, Sales, Process Improvement, Telecommunications, Windows, Team Building
Education
Allied Business Schools 2013 — 2013
Registered/Certified Home Inspector, Home Inspections
Allied Business Schools 2004 — 2005
Home Inspector, Home Inspections
Beacon College 1992 — 1994
Student of ministry, Bible/Biblical Studies
Bayside High School 1972 — 1976
GED, General Studies
DIRECTV March 2013 - Present
Opportunities July 2011 - February 2013
Chenega Corporation October 2010 - July 2011
General Communications Inc May 2000 - September 2010
USAF - 381st Intelligence Squadron, Elmendorf AFB AK June 1995 - April 2000
United States Air Force January 1995 - January 2000
USAF - Goodfellow AFB, TX May 1988 - May 1995
USAF - Hickam AFB, HI June 1984 - May 1988
USAF - Langley AFB, VA March 1980 - May 1984
Skills
Business Intelligence, Billing, Invoicing, Program Management, Integration, XML, SQL Server, Strategic Planning, Analysis, Software Development, SQL, Telecommunications, Product Development, Agile, Requirements Analysis, SOA, .NET, Enterprise Architecture, IT Strategy, Planning, Programming, Databases, Business Analysis, ITIL, Excel, Microsoft SQL Server, Agile Methodologies, Project Management, Team Leadership, Process Improvement
Education
Angelo State University 1988 — 1994
Bachelor of Business Administration, Management
GCI - General Communication Inc. November 2012 - August 2014
General Communications Inc November 2009 - November 2012
General Communications Inc February 2006 - October 2009
Toys R Us November 2005 - April 2006
Alaska Central Express January 2006 - February 2006
Alaska USA FCU December 2005 - January 2006
University of the Philippines October 2005 - October 2005
Alaska Airlines January 2000 - October 2004
Toys R Us November 1999 - January 2000
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Access, Troubleshooting, Team Leadership, Research, Leadership, Software Documentation
Education
University of the Philippines
Bachelor of Arts in Mass Communication, Major in Journalism
Lorma Colleges
GCI - General Communication, Inc. July 2014 - Present
General Communication, Inc. (GCI) February 2014 - July 2014
L-3 STRATIS January 2012 - February 2014
Northrop Grumman Information Systems February 2011 - January 2012
Residential Mortgage September 2010 - February 2011
MIKUNDA COTTRELL & CO November 2008 - August 2010
Rural Cap April 2007 - September 2008
GENERAL COMMUNICATIONS INC November 2006 - April 2007
Skills
Computer Hardware, Active Directory, Microsoft Exchange, Servers, Printers, Windows 7, CompTIA, Windows Vista, Networking, Windows NT, Windows 2000, Cabling, Technical Support, Visio, Microsoft Office, Scanners, Peripherals, Management, Network Administration, SCCM, System Administration, Software Installation, XP, Firewalls, Help Desk Support, Switches, Troubleshooting, LAN-WAN, Network Security, Windows XP
Education
American InterContinental University 2012 — 2013
Master's degree, Information Assurance and Security
AIU Online 2010 — 2012
Bachelors of Information Technology, Networks
AIU Online 2010 — 2011
Associate of Arts, Business Administration
Jordan School District July 2014 - Present
Americom Technology,Inc. August 2010 - July 2014
General Communications, Inc February 2007 - 2010
Amec earth and environmental, inc January 2003 - January 2007
Skills
Sound, Cabling, Team Leadership, Project Planning, Integration, Telecommunications, AV, Project Management, Video, Software Installation, Telephony, Video Conferencing, Extron, Control4, Management, Audio Conferencing, audio video, Control, Troubleshooting, Unified Communications, Wireless, Satellite
Education
ITT Technical Institute-Murray 2005 — 2007
Associate's degree, Network Technology
Jordan technical center 1997 — 1998
Business/computers
Jordan High 1995 — 1998
Diploma
General Communications, Inc. June 2015 - Present
State of Wisconsin February 1982 - Present
State of Wisconsin DOT February 1982 - June 2015
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Team Leadership, Troubleshooting, Networking, Telecommunications, Project Management, Computer Hardware, Process Improvement
Education
Madison Area Technical College 1979 — 1981
Associate's degree, Electrical/Electronics Maintenance and Repair Technology
General Communications, Inc. July 1988 - Present
R.W. arthur 1987 - 1988
Skills
Wireless, Telecommunications, Location Based Services, Mobile Content, Market Requirements..., Radio, Handsets, M2M, Mobile Music, Mobile Entertainment, Technical Product..., Product Requirements, Cellular Communications, Mobile Technology, Mobile Communications, WiMAX, Mobile Devices, Customer Service, Strategic Planning, Product Management, Account Management, New Business Development, Management
Education
Madison College Business Technology 1985 — 1987
GCI September 2015 - Present
GCI November 2014 - September 2015
General Communications Inc November 2011 - November 2014
PangoMedia, Inc. June 2008 - November 2011
Alaska USA Federal Credit Union May 2007 - May 2008
Municipality of Anchorage October 2006 - May 2007
PangoMedia, Inc. December 2005 - October 2006
General Communications Inc December 2000 - December 2005
Integrity Solutions Incorporated May 1999 - December 2000
Entergy February 1998 - April 1999
Skills
Telecommunications, Perl, Energy Industry, Business Analysis, Visio, Financial Services
Education
Alaska Pacific University 2002 — 2004
M.A., Creative Writing
University of Alaska Anchorage 1992 — 1995
B.A., History
Iowa State University 1991 — 1992
General Communications Inc December 2011 - Present
Lucid Technologies, Inc July 2009 - December 2011
Haynie & Company 2006 - 2009
Chisholm, Bierwolf & Nilson 2006 - 2006
Cadence Design Systems 2002 - 2003
Chevron 2001 - 2002
U-Systems, Inc. 1999 - 2001
Skills
Auditing, Consulting, Fixed Asset Management, Internal Controls, Microsoft Excel, Accounting, Management, Financial Accounting, Financial Statements, Financial Reporting, Financial Analysis, Analysis, Payroll
Education
Utah State University 2003 — 2005
Masters, Business Information Systems
University of Utah - David Eccles School of Business 1995 — 1997
BS, Accounting
Brigham Young University 1993 — 1994
Accounting
Brigham Young University - Idaho 1991 — 1993
AD, Accounting
Bechtel Oil, Gas, & Chemicals July 2013 - Present
Bechtel Power Corporation April 2011 - June 2013
Bechtel Government Services January 2010 - March 2011
Bechtel February 2009 - December 2009
Tishman Construction April 2007 - February 2009
BP May 2006 - April 2007
Bechtel SAIC July 2001 - May 2006
GCI General Communication, Inc. January 2001 - June 2001
General Communications Inc. January 1999 - January 2001
GCI General Communication, Inc. January 1998 - January 1999
Skills
Project Control, Primavera P6, Budgets, Contract Management, Project Planning, Project Estimation, Construction Management, CPM Scheduling, Cost Management, Cost Control, Change Orders, Earned Value Management, Subcontracting, Cost Engineering, WBS, EPC, Supervisory Skills, Microsoft Excel, Access, Microsoft Word
Education
Alaska Pacific University 1995 — 1999
MBA, Business Administration and Management, General
University of Alaska Anchorage 1988 — 1994
BBA, Economics
General Communications, Inc. Sr. Internetworking EngineerGCI2004 - Present
State of Alaska 2004 - Present
Skills
Active Directory, Networking, Network Administration, Network Design, Network Engineering, Security, Routers, VoIP, Cisco Technologies, CCNA, VPN, Troubleshooting, CCNP, Information Security, Network Architecture, Cisco Nexus, Network Security, QoS, Cisco Certified, Data Center, Switches, IP, CISSP, Integration, Telecommunications, Routing, Cisco IOS
Education
Spokane Community College 1977 — 1981
OptumRx/UnitedHealth Group April 2013 - Present
UnitedHealth Group/OptumRx June 2011 - April 2013
UnitedHealth Group/Prescription Solutions May 2007 - June 2011
UnitedHealth Group October 2005 - May 2007
Alliance Data August 1993 - August 2005
General Communications Inc. September 1992 - May 1993
Skills
Six Sigma, Green Belt, United Health Group, Customer Service, Facilities Management, IEX, Process Improvement, Workforce Management, Operations Management, Performance Metrics, Call Center, Metrics, Operational Excellence, Vendor Management, Process Management, Cross-functional Team..., Kronos, Continuous Improvement, Process Engineering, Process Redesign, Business Process Mapping, Visio, Quality Assurance, Customer Experience, Call Centers, Integrity, Business Process..., Customer Satisfaction, Mentoring, Team Leadership, Coaching, Customer Retention, Change Management, Training, Team Building, Program Management
Education
University of Phoenix - Kansas 2012 — 2014
BSA, Business/Project Management, TBD
Alaska Jr College
Associates Degree, Business
University of Alaska Anchorage
was not complete, general
General Communications Inc September 1996 - Present
GCI Com 1996 - January 2011
Alaska USA Federal Credit Union August 1989 - September 1996
Skills
New Business Development, Key Account Management, Wireless, Team Building, Project Planning, Change Management, Customer Satisfaction, Direct Sales, Management, Team Leadership, Retail, Coaching, Telecommunications, IP, Account Management, Sales Management, VoIP, Call Centers, Business Development, Customer Service, Customer Retention, Product Management
Education
AJ Dimond High School
University of Alaska Anchorage
B.Ed, Elementary
TrailerCraft Inc. October 2012 - Present
Alaska Pacific Enviornmental Services, Anchorage March 2009 - July 2012
JL Properties - Real Estate Development March 2006 - March 2009
General Communications Inc. July 2003 - March 2006
Coldwater Creek January 2001 - June 2003
Skills
New Business Development, Real Estate Development, Financial Projection, Real Estate Financing, Financial Structuring, Real Estate Economics, Environmental..., Productivity, PowerPoint, Renewable Energy, Environmental Research, Environmental Science, Waste Management, Solid Waste, Telecommunication..., Retail Sales Analysis, Heavy Equipment, Biodiesel, Recycling, Customer Service, Public Speaking, Microsoft Excel, Microsoft Applications
Education
The University of Montana 1999 — 2000
Master of Business Administration (M.B.A.), Stratigic Planning
University of Idaho 1996 — 1999
Bachelor of Business Administration (BBA), Accounting and Finance
General Communications, Inc. April 2000 - Present
Skills
Troubleshooting
Education
Madison Area Technical College 1998 — 2000
Associate's Degree, Clinical/Medical Laboratory Technician
Minnesota State University, Moorhead 1996 — 1998
Business Administration and Management, General
BrickSlopes - A LEGO Fan Event May 2013 - Present
LDS Church September 2010 - Present
General Communications, Inc. March 2006 - September 2010
Cosmo Store Services June 2004 - March 2007
Skills
Project Management, Video, Sound, Business Development, Integration, Troubleshooting, Product Development, New Business Development, Sales Management, AV, Strategic Planning
Education
Brigham Young University 1998 — 2004
BS, Sociology, Economics
Rush Order October 2014 - Present
Comcast January 2006 - Present
The Home Depot March 2013 - April 2014
Comcast Cable March 2005 - August 2012
Comcast January 2005 - January 2006
The Home Depot September 2004 - March 2005
Home Depot January 2004 - January 2005
GCI - General Communication Inc. August 1993 - April 2004
General Communications Inc January 1993 - January 2004
Skills
World Class Customer..., Excellent Communication..., Typing, Phone systems, Ethics, Peer Mentoring, Supervisory Experience, Cashiering, Cash Receipts, Customer Loyalty..., Company Loyalty, Brand Loyalty, Call Center, Time Management, Microsoft Excel, Work Ethic, Microsoft Word, Team Leadership, Customer Service, Call Centers, Salesforce.com, Customer Experience, PABX, Customer Satisfaction, Customer Retention, Training, Leadership, Troubleshooting, Networking, Technical Support, T1, Workforce Management, Call Center Development, Telephony, Broadband, Sales, Avaya, VoIP, Telecommunications
Education
University of Alaska Anchorage 2001 — 2003
certificate, Electrical, Electronics and Communications Engineering
Oak Grove High School, 1964 — 1968
University of Alaska
First National Bank Alaska April 2009 - March 2014
Title Wave Books May 2004 - April 2009
General Communications, Inc. April 2001 - May 2004
State of Alaska April 1996 - February 2000
Skills
Technical Writing, Microsoft Office, Adobe Acrobat, Executive Support, Research, Accounting, Human Resources, Local Government, Budget Process, Legal Process, Data Entry, Administrative..., Spreadsheets, Microsoft Excel, Microsoft Word, PowerPoint, Banking, Outlook, Customer Service, Office Administration, Confidentiality, Credit, Financial Analysis, Access
Education
University of Alaska Anchorage
Bachelor's Degree
University of Alaska Anchorage 2012 — 2014
Associate's Degree
Service High School 1992 — 1996
Diploma
General Communications, Inc. July 1991 - Present
Skills
Telecommunications, Wireless, Solution Selling, Product Management, New Business Development, Product Marketing, Strategic Partnerships, Direct Sales, Mobile Devices, Account Management, VoIP, Sales Management
Education
Blackhawk Technical College 1987 — 1989
2 yr Vocational, Aircraft Electronics.