InfoCision Management Corporation
Industry: Company
DescriptionInfoCision Management Corporation is a company that operates call centers. Based in Bath Township, Ohio outside of Akron, it is the second-largest teleservice company in the United States. It operates 30 call centers at 12 locations in Ohio, West Virginia, and Pennsylvania, employing more than 4,000 people. Headquarters: Akron, Ohio, United States Founded: 1982
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InfoCision Management Corporation Employees
Fuller Brush Products July 2014 - Present
Self-employed September 2013 - August 2014
Walmart June 2009 - September 2009
InfoCision Management Corporation July 2005 - October 2005
Skills
Direct Sales, Telecommunications, Sales, Customer Service, Customer Satisfaction, Retail, Consulting, Merchandising, Marketing, Team Building, Inventory Management, Leadership, Management, Training
Education
Gallipolis Career College 2005 — 2008
A.A.B., Associates Degree of Applied Business, Business Administration
American School 1999 — 2001
High School Diploma
InfoCision Management Corporation August 2014 - Present
InfoCision Management Corporation August 2013 - August 2014
InfoCision Management Corporation January 2013 - August 2013
InfoCision Management Corporation August 2012 - January 2013
Target May 2011 - August 2012
The O Patio & Pub June 2005 - November 2011
The Ohio State University August 2001 - June 2005
Skills
Time Management, Customer Service, Management, Future Trends, Social Networking, Leadership, Highly detail oriented, Microsoft Office, Marketing, StrengthsFinder 2.0, Relator, Individualization, Timely Decision Making, Strategy, Facebook, StrengthsFinder, Integrated Marketing, Communication, PowerPoint, Training & Development, Instructional Design, Training, Sales Trainings, Strategic, Ideation, Futuristic, Sales, Communication Skills, Flexibility, Brainshark, SharePoint, Microsoft Excel, Team Building, Team Leadership, Microsoft Word, Public Speaking, Employee Training, Coaching, Social Media
Education
Columbus State Community College 2008 — 2009
Ashland University 2007 — 2009
Education
The Ohio State University 2001 — 2007
Bachelor of Arts, English
Barnes & Noble August 2008 - Present
Directions for Youth & Families August 2007 - July 2008
InfoCision Management Corporation January 2007 - July 2007
Skills
Marketing Communications, Newsletters, Press Releases, Event Planning, Public Relations, Publicity, Event Management, Community Outreach, Internal Communications, Marketing
Education
Bowling Green State University 2002 — 2006
Bachelors Degree in Journalism, Public Relations
Parents November 2014 - Present
Verizon Wireless September 2011 - September 2013
InfoCision Management Corporation September 2011 - September 2013
Acme Fresh Market March 2009 - May 2011
The Hoover Company June 1978 - August 2007
Skills
Esthetician, Telecommunications, Customer Satisfaction, Sales Management, Team Leadership, Customer Service, Management, Sales Process, Team Building, Sales, Direct Sales, Leadership, Inventory Management, Account Management, Retail, Cross-functional Team..., Product Development, Strategic Planning, New Business Development, Marketing Strategy, Budgets
Education
National Beauty College 2008 — 2008
Esthetics, Esthetics
Louisville ohio 1974 — 1978
General, General Studies
Assurant Specialty Property June 2012 - Present
InfoCision Management Corporation May 2011 - June 2012
FirstMerit Insurance Agency, Inc April 2009 - February 2011
FirstMerit Bank, N.A. September 2008 - February 2011
Robert Half Company September 2008 - September 2008
Business Volunteers Unlimited (BVU) March 2008 - August 2008
Baldwin-Wallace College August 2004 - March 2008
Sonnhalter Advertising October 2007 - December 2007
College Now (formally known as Cleveland Scholarship Programs) May 2007 - August 2007
South Pointe Hospital June 2003 - August 2004
Skills
Community Outreach, Event Planning, Nonprofits, Public Relations
Education
Baldwin Wallace University 2004 — 2008
B.A., Public Relations, Communication Studies, and International Studies
TransUnion April 2013 - Present
Aspen Media & Market Research March 2008 - April 2013
InfoCision Management Corporation June 2005 - October 2007
Family Video July 2001 - July 2005
Skills
Account Management, Marketing Research, Customer Insight, Marketing Strategy, Market Research, Project Management, Integrated Marketing, Marketing Communications, Customer Service, Direct Marketing, Lead Generation, CRM, Analytics, B2B, Customer Retention, Market Planning, Competitive Analysis, Market Analysis, Management, Microsoft Office
Education
Ball State University - College of Business 1995 — 1999
Bachelor's degree, Marketing
Capella University October 2013 - Present
United States Air Force April 2010 - September 2013
InfoCision Management Corporation September 2008 - January 2009
Skills
Research, SPSS, Microsoft Office, PowerPoint, Public Speaking, Statistics, Microsoft Word, Microsoft Excel, Psychology, Data Analysis, Teamwork, Higher Education, Teaching, Social Media, Customer Service, Qualitative Research, Event Planning, Time Management, Leadership, Critical Thinking, Community Outreach, English, Photoshop, Editing
Education
Capella University 2013 — 2015
Master of Science (MS), Industrial and Organizational Psychology
Wright State University 2004 — 2008
Bachelor of Science (BS), Psychology
Skyriver IT September 2015 - Present
AmCheck September 2010 - September 2015
Empower Software Solutions May 2010 - September 2010
Valiant January 2009 - April 2010
ADP December 2005 - December 2008
InfoCision Management Corporation March 2002 - October 2005
Superior Beverage Group October 2001 - March 2002
Aramark March 1997 - October 2001
Skills
Salesforce.com, Jigsaw, Pipeline Building, Major Accounts, District Management, Process Consulting, Outsourcing Advisory, Process Reviews, Payroll Software, HR Software, Time Management, Business Networking, New Business Development, Executive Level Selling, Enterprise Software, Sales Operations, Mentoring Of Staff, Direct Sales, Workforce Management, Channel Management, Consultative Selling, Account Management, Cold Calling, Prospect Research, Contract Negotiation, SaaS, Complex Sales, Creative Problem Solving, Payroll, Benefits Administration, ADP Payroll, Selling, Human Resources, B2B, Sales Process, Leadership, Payroll Services, Sales, Business Development, CRM, Management, Employee Benefits, Marketing, Strategy, Competitive Analysis, Customer Retention, Cross-functional Team..., Sales Presentations, Entrepreneurship, Onboarding
Education
Bowling Green State University 1997 — 2001
B.S.B.A, Business; marketing
Stow Monroe Falls Senior High School 1993 — 1997
Diploma, College Preparatory Classes
Teach For America March 2014 - Present
Organizing for Action February 2014 - Present
United Way of Summit County August 2013 - November 2013
Community Legal Aid Services May 2013 - August 2013
Obama for America May 2012 - November 2012
InfoCision Management Corporation May 2011 - August 2012
The University of Akron August 2008 - January 2011
State of Ohio- Office of the Governor May 2010 - November 2010
Skills
Public Speaking, Research, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Fundraising, Recruiting, Social Media, Political Campaigns, Event Planning, Data Entry, Community Outreach, Team Leadership, Volunteer Management, Management, Public Relations, Social Networking, Event Management
Education
Cleveland State University 2014 — 2016
Master’s Degree, Masters of Education- Curriculum and Instruction
The University of Akron 2007 — 2011
Bachelor of Science, Political Science/Pre-law Philosophy
Montgomery County Clerk of Courts April 2015 - Present
Premier Health Partners June 2014 - April 2015
Central State University March 2012 - July 2014
InfoCision Management Corporation September 2008 - March 2012
InfoCision Management Corporation June 2007 - September 2008
Skills
FMLA, Benefits, Employee Relations, Coaching, Hiring, Employee Wellness..., Safety Management..., Workers Compensation, ADA compliance, Unemployment..., Employee Assistance..., Diversity Management, Progressive Discipline, Employee Benefits, Human Resources, Recruiting, Talent Acquisition, Leave of Absence..., Terminations, Background Checks, Onboarding, Interviews, Training, Resume Writing, Benefits Administration, New Hire Orientations, Labor Relations, Applicant Tracking..., Conflict Resolution, Workforce Planning, HRIS, Employment Law, Leadership Development, Organizational..., Succession Planning, Deferred Compensation, Administration, Career Counseling
Education
Central State University 2010 — 2012
Master of Education (M.Ed.), Educational Leadership and Administration, General
University of Toledo 2003 — 2007
Bachelor of Science (B.S.), Individualized Studies
JFE Ent. October 2013 - Present
Quantum Design & Development 2010 - Present
InfoCision Management Corporation August 2009 - November 2009
West Corporation March 2009 - August 2009
Superior Beverage Group June 2007 - August 2008
Skills
Adobe Creative Suite, Computer Hardware, Computer Proficiency, Computer Repair, Computer Graphics, Information Technology, Graphic Design, Web Design, HTML, CSS, Digital Sketching, Sketching, Conceptual Art
Education
DeVry University-Ohio 2013 — 2016
B.A.S., Multimedia Design & Development
Full Sail University 2011 — 2012
Bachelor of Arts (BA), Game Art
Art Institute of Pittsburgh 2009 — 2011
Bachelor of Arts (BA), Graphic Design
ITT Technical Institute-Youngstown 2009 — 2009
Bachelor of Science (BS), Information Technology
Youngstown State University 2006 — 2008
Information Technology
Choffin Career and Technical Center 2004 — 2006
Multimedia Productions
Chaney High School 2002 — 2004
General Studies
Open2Study
Coursera
InfoCision Management Corporation June 2014 - Present
Youngstown City Schools November 2013 - June 2014
Ball State University August 2011 - May 2013
Ball State University August 2011 - May 2013
Skills
Higher Education, Editing, Student Affairs, University Teaching, Public Speaking, Research, Qualitative Research, Teaching, Community Outreach, Event Planning, Curriculum Design, Nonprofits, Social Media, Facebook, Social Networking, Press Releases, Public Relations, Creative Writing, Grant Writing, Coaching
Education
Ball State University 2011 — 2013
Master of Arts (M.A.), Communication Studies
Ohio University 2007 — 2011
Bachelor of Science (B.S.), Communication Studies
InfoCision Management Corporation October 2004 - Present
Centenary United Methodist Church 2012 - Present
Jackson Township, Stark County, Ohio January 2008 - Present
Skills
Federal Government..., Legislative Relations, Local Government, Government, Account Management, Direct Marketing, Integrated Marketing, Marketing Communications, Marketing, Marketing Strategy, Direct Sales, Congressional Affairs, Budgets, Public Speaking, Fundraising, Policy
Education
Kent State University 1998 — 2001
Master of Public Administration (M.P.A.), Public Administration
The University of Akron 1996 — 1998
Master of Arts (M.A.), Political Science and Government
Bowling Green State University 1990 — 1994
Bachelor of Arts (B.A.), Political Science and Government
Walmart April 2015 - Present
InfoCision Management Corporation September 2014 - Present
Walmart May 2009 - September 2014
Marc Glassman Inc January 2004 - May 2009
Skills
Time Management, Communication Skills, Strategic Planning, Organizational..., Cost Effective, Critical Thinking, Business Process..., Microsoft Office, Management, Human Resources, Customer Service, Coaching, Teamwork, Negotiation, Security, Training, Team Leadership, Analysis, Leadership, Team Management, Customer Satisfaction, Team Building, Project Planning, Employee Benefits, Project Management, Teaching, Inventory Management, Operations Management, Performance Management, Sales, Retail, Merchandising, Profit, Recruiting, Store Management, Selling, Loss Prevention, Forecasting, Retail Sales, Customer Experience, Hiring, P&L, Customer Retention, Employee Training, Visual Merchandising, P&L Management, Sales Operations, PowerPoint, Problem Solving, Social Media
Education
Akron Institute of Herzing University 2008 — 2016
Bachelor of Business Administration (B.B.A.), International Business
Garfield High School 2002 — 2006
General Studys, Marketing
Nestle S.A. March 2014 - Present
Cleveland Clinic March 2012 - March 2014
Cleveland Clinic August 2009 - March 2012
Bonnie Speed Delivery, Inc. February 2007 - January 2009
InfoCision Management Corporation January 2006 - February 2007
Management Recruiters, Intl July 2005 - October 2005
Intrepid USA Healthcare Services June 2003 - March 2005
Skills
Recruiting, Human Resources, Employee Relations, Onboarding, Sourcing, Event Planning, Public Speaking, Process Improvement, Community Outreach, Project Management, Workforce Planning, Program Management
Education
The University of Akron 2000 — 2004
Bachelor's, B.A. Business & Organizational Communications with a Minor in Human Resource Management
Baldwin Wallace University
MBA Coursework
North Royalton High School
Dell July 2015 - Present
SolidFire, Inc. November 2014 - July 2015
Cambridge Computer Services May 2014 - November 2014
Dell February 2012 - April 2014
Dell Compellent - ACQUIRED BY DELL January 2011 - February 2012
EMC May 2008 - January 2011
InfoCision Management Corporation March 2005 - April 2008
Skills
Data Center, Cloud Computing, Enterprise Storage, Enterprise Software, Virtualization, Storage Area Networks, Object Based Storage, Software Defined Storage, Hyper Convergence, OpenStack, SAN, Deduplication, High Availability, Servers, Infrastructure, HP, Networking, Solution Architecture, Salesforce.com, Management, Direct Sales, Consulting
Education
Kent State University 2013 — 2015
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Cleveland Institute of Technology 1988 — 1990
Associate's degree
Cuyahoga Community College 1986 — 1988
Information Technology
PNC March 2015 - Present
Heartland Payment Systems June 2014 - March 2015
Mid Atlantic Youth Services August 2013 - January 2014
Clarion University August 2009 - December 2013
InfoCision Management Corporation January 2013 - August 2013
University Directories May 2012 - August 2012
O'Connor's Family Day Care September 2005 - November 2009
Skills
Communication Skills, Marketing Communications, Fast Learner, Fast-paced, Social Media, Facebook, iMovie, Prezi, Event Planning, Mass Communication, Public Relations, Blogging, PowerPoint, Social Networking, Public Speaking, Research, Editing, Microsoft Word
Education
Duquesne University 2015 — 2016
Master's Degree, School of Leadership
Clarion University of Pennsylvania 2009 — 2013
Communication Studies with a concentration in Advertising
Butler Community College 2009 — 2009
None, Child Psychology
InfoCision Management Corporation November 2012 - Present
Education
Ashford University 2012 — 2014
Master of Business Administration (MBA), Business Administration and human resources
Ashford University 2009 — 2013
Bachelor of Arts (BA), Psychology (minor) sociology
Walmart November 2010 - Present
Sharon Regional Health System September 2013 - April 2014
InfoCision Management Corporation August 2010 - November 2010
Skills
Cashiering, Retail Sales, Visual Merchandising, Merchandising, Retail, Loss Prevention, Data Entry, Store Management, Customer Service, Inventory Management, Telephone Skills, Cash Register
Education
Laurel Technical Institute 2012 — 2014
Associate's Degree, Health Information/Medical Records Technology/Technician
InfoCision Management Corporation December 2012 - Present
Macy's October 2010 - January 2012
Education
Akron Institute of Herzing University 2012 — 2013
Diploma in Payroll and Book keeping
The Art Institute of Pittsburgh 2010 — 2011
Graphic Design
Diebold January 2013 - July 2014
PlusOne Communications October 2009 - January 2013
InfoCision Management Corporation March 2005 - September 2008
Skills
Training, Nonprofits, Creative Direction, Technical Support, Direct Mail, Social Media, Access, Marketing, Photoshop, Event Planning, Advertising, Web Design, Outlook, Troubleshooting, Management, Remote Desktop, Problem Solving, Team Leadership, Managed Services, Microsoft Excel, Coordination, Customer Service, Call Centers
Education
Cleveland State University 2003 — 2005
Bachelor's of Urban Studies
Cleveland Institute of Art 1999 — 2003
Transferred to CSU
Shad Connelly – Creative Communications June 2011 - Present
MONSTERS Unlimited June 2011 - Present
Eleventy Marketing Group January 2012 - Present
InfoCision Management Corporation January 2009 - June 2011
Invention & Technology News January 2008 - November 2008
Technosystems Service Corporation August 2007 - November 2008
Technosystems Service Corporation March 2006 - August 2007
Technosystems Service Corporation September 2005 - March 2006
Skills
Writing, Editing, Content Development, White Papers, Copywriting, Newsletters, Press Releases, Social Media, Blogging, Marketing Communications, Email Marketing, Content Marketing, Social Media Marketing, Advertising, Trade Shows, Marketing, Corporate Communications, Facebook, Creative Direction, Brand Development, Public Relations, Strategic Communications, Internal Communications, Direct Mail, Marketing Strategy
Education
Carnegie Mellon University 2002 — 2003
Masters, Professional Writing
Indiana University of Pennsylvania 1997 — 2002
Bachelors, English/Journalism
Involta April 2015 - Present
Employ-Temps Staffing Services December 2014 - April 2015
Seeking Career Opportunities February 2014 - December 2014
Full-time Student/ Full-time Elderly Caregiver May 2011 - February 2014
InfoCision Management Corporation December 2012 - March 2013
MDE Transport May 2011 - December 2012
Knight Transportation February 2011 - May 2011
Road Link February 2010 - August 2010
PIA Logistics LLC January 2008 - January 2010
North American Van Lines March 2001 - December 2007
Skills
Transportation, Freight, Customer Service, Microsoft Office, Access, Customer Satisfaction, Networking, C#, Microsoft SQL Server, SQL Server Management..., Troubleshooting, Process Improvement, Microsoft Excel
Education
American InterContinental University 2011 — 2014
Bachelor's Degree, Computer/Information Technology Administration and Management, CGPA 3.76
Macys November 2014 - Present
STARTEK January 2014 - March 2014
Best Buy September 2013 - January 2014
InfoCision Management Corporation November 2011 - February 2012
Skills
Customer support and..., Cellphone..., Typing, Computers, Customer Service, Problem Solving, Invoicing, Troubleshooting, Telephone Skills, Microsoft Office, Microsoft Word, Time Management, Customer Satisfaction, Data Entry
Education
Madison Adult Career Center 2004 — 2004
Certificate, State tested nurse assistant
Madison High School 1985 — 2001
Diploma, Early Childhood Education and Teaching
Alvernia University May 2012 - Present
SUNY Oneonta January 2006 - April 2012
FirstEnergy April 1998 - September 2002
InfoCision Management Corporation March 1994 - April 1998
Skills
Fundraising, Writing, Direct Mail, Non-profits, Microsoft Office, Data Analysis, Supervisory Skills, Event Planning, Strategic Planning, Budgeting, Nonprofits, Annual Giving, Volunteer Management, Grant Writing, Management, Community Outreach, Budgets, Public Speaking
Education
Kent State University 2002 — 2005
Master's, Sports Management
Ball State University 1980 — 1984
Bachelor's, Marketing
Ball State University - College of Business 1980 — 1984
Bachelor's, Marketing
Schumacher Homes August 2014 - Present
InfoCision Management Corporation February 2011 - September 2013
Towncraft Builders January 2009 - February 2011
Skills
Online Advertising, Social Media Marketing, Sales, Social Media, Customer Service, Recruiting, Networking, Public Speaking, Market Research, Microsoft Office, Blogging, Project Management, Coaching, Team Leadership, Call Centers, Human Resources, Social Networking, Customer Satisfaction, Account Management, Training, Team Building, Salesforce.com, Customer Retention, Cold Calling, Management, Leadership, Marketing, Direct Sales, Interviews, Leadership Development, Time Management, Event Planning, Outlook, Employee Training, Sales Management, Fundraising, Strategic Planning, Employee Relations, New Business Development, Marketing Communications, Public Relations, Budgets, Inventory Management, Event Management, Business Development, PowerPoint, Online Marketing, Nonprofits, Staff Development, Hiring
Education
Ashford University 2012 — 2015
59 credit hours completed toward Bachelor in Human Resources, Human Resources Management/Personnel Administration, General
American Public University System
Human Resources Management/Personnel Administration, General
Citizens Bank July 2014 - Present
InfoCision Management Corporation September 2013 - July 2014
PNC August 2008 - February 2013
Skills
Finance, Strategic Financial..., Security, Employee Benefits, Team Building, Recruiting, Leadership Development, Human Resources, Performance Management, Payroll, Strategic Planning, Employee Relations, Microsoft Excel, Management, Employee Engagement, Banking, Financial Planning
Education
Fortis College-Ravenna 2000 — 2002
Associate's Degree, Accounting and Business/Management, 3.75
TMW Systems July 2013 - Present
InfoCision Management Corporation October 2007 - July 2013
Regency Technologies May 2007 - October 2007
Skills
IIS, Servers, T-SQL, Microsoft SQL Server, SSIS, Windows, iOS, Microsoft Office, Cherwell, Call Centers, Help Desk Support, Active Directory, XP, Windows XP, Windows Server, Technical Support, Windows 7, SQL, Customer Service
Education
ITT Technical Institute 2005 — 2006
Associates
Bowling Green State University 2000 — 2005
Make-A-Wish Foundation of Ohio, Kentucky and Indiana December 2013 - Present
World Synergy October 2013 - December 2013
InfoCision Management Corporation July 2013 - October 2013
Eleventy Marketing Group January 2012 - May 2013
InfoCision Management Corporation June 2007 - December 2011
Jared the Galleria of Jewelry October 2007 - January 2009
The Disney Store September 2001 - August 2007
InfoCision Management Corporation July 2006 - June 2007
InfoCision Management Corporation December 2004 - July 2006
APICS August 2003 - December 2004
Skills
Marketing, Integrated Marketing, Email Marketing, Social Media Marketing, Direct Marketing, Strategy, Direct Mail, Account Management, Marketing Strategy, Fundraising, Marketing Communications, Online Marketing, Customer Service, Event Planning, SEO, Team Building, Digital Marketing, Microsoft Expression, WordPress, Drupal, Magento, HTML, Google Analytics, Google Webmaster Tools, WebCEO, Project Management, Brand Development, Brand Management, Branding Experience, Brand Asset Management, Google Trends, Copywriting, Sales, Market Research, Lead Generation, Social Media
Education
American University 1995 — 1999
BA, Economics
Ellet High School 1991 — 1995
Gold Seal
InfoCision Management Corporation January 2015 - Present
InfoCision Management Corporation June 2007 - August 2012
Baldwin-Wallace College January 2007 - May 2007
Windsor House, Inc. April 2001 - December 2006
Skills
Fundraising, Training, Marketing Strategy, Microsoft Excel, Direct Marketing, Program Management, Customer Service, Employee Management, Telemarketing, Non-profits, Microsoft Office, CRM, Team Leadership, Strategic Planning, PowerPoint, Call Centers, Team Building, Financial Analysis, Managerial Finance, Data Analysis, Compliance, Social Media, Outlook, Microsoft Word, Communication Training, Political Campaigns, Operations Management, Team Management
Education
Tiffin University 2012 — 2014
Master of Business Administration (M.B.A.), Finance, General, 4.0
Baldwin-Wallace College 2003 — 2007
Bachelor of Arts (B.A.), History, 3.2
Hubbard High School 1999 — 2003
High School Diploma
Werner Co. April 2009 - Present
Staffing Partners, LLC October 2008 - January 2009
The Cadle Company August 2003 - June 2008
InfoCision Management Corporation November 2001 - August 2003
Pennsylvania State University May 2001 - July 2001
Pennsylvania State University January 2001 - May 2001
Winner International, Incorporated May 1999 - December 2000
Skills
Sales Operations, Inventory Management, Customer Service, Sales, Budgets, Accounts Receivable, Invoicing, Continuous Improvement, Cross-functional Team..., Negotiation, Inventory Control, JD Edwards, Microsoft Office, Logistics, Team Building, Financial Statements, Office Administration, Supply Chain, Executive Office..., General Office..., Account Management, Deduction research, Competitive Analysis, Accounting, Analysis, New Business Development, Supply Chain Management, Sales Management, A/R collections, Logistics Management, Access, Microsoft Word, Financial Reporting, Microsoft Excel, Warehouse Management, Warehousing, Data Entry, Credit, Debt Restructuring, Debt Settlement, Debt Collection
Education
Pennsylvania State University 1996 — 2001
Bachelor of Science Degree, Business Administration
Pennsylvania State University-Penn State Shenango 1996 — 2001
Bachelor's degree, Business Administration and Management, General
Pennsylvania State University 1996 — 1999
Associate Degree, Business Administration; Marketing and Management
Shenango 1993 — 1996
High School Diploma, General Studies
PCB Piezotronics September 2012 - Present
Electrochem Solutions September 2011 - April 2012
Western/Scott Fetzer January 2009 - September 2011
Western Enterprises July 2006 - December 2008
Western Enterprises July 2002 - June 2005
Philips Medical Systems/Marconi Medical Systems August 1999 - July 2002
National Auto Credit July 1998 - August 1999
InfoCision Management Corporation 1997 - 1998
Skills
Building Relationships, New Business Development, Business Process..., Sales Process, Account Management, Territory Planning, Time Management, Customer Service, Customer Focus, Supervising, Sales Management, Sales Operations, Product Development, Strategic Planning, Manufacturing, Forecasting, Contract Negotiation, Management, Marketing Strategy, Sales, Solution Selling, Key Account Management, Team Building
Education
Ursuline College 1999 — 2001
Bachelor of Arts (BA), Business Management/ Marketing
Youngstown State University 1997 — 1999
Mechanical Engineering
Clarion University of Pennsylvania 1992 — 1996
Medical Technology
InfoCision Management Corporation 2012 - 2012
Suarez Corporation Industries November 2006 - October 2010
Skills
CSS, HTML, Web Design, Photoshop, Graphic Design, Website Development, Dreamweaver, Layout, Web Development, Graphics, Illustration, Joomla, Logos, PHP, Logo Design, Drawing, Telephone Skills, Call Center, Desktop Systems, Skinning, Theme Design, Architectural Drafting, Creative Writing, Restaurant Management, Cooking, Computer Repair, Gaming, Templating, Banner Design, Virtual Worlds, Character Art, Comic Art, Texture Artist, CMS, Digital Art, Direct Mail
Education
Art Institute of Pittsburgh 2005 — 2006
Associates Degree, Web Design
Kaplan University 2004 — 2005
Information Technology with focus on Web Design
InfoCision Management Corporation January 2012 - Present
Denver Colorado May 2006 - December 2010
Skills
Customer Relations, Customer Retention, Debt Collection, Fraud Investigations, Strong Authentication, Credit, Telecommunications..., Office Administration
Education
Ashford University 2010 — 2013
Bachelor of Science (BS), Psychology
Progressive School of Ministry 1991 — 1995
Diploma, Theology/Theological Studies, 4.0
Roosevelt University
InfoCision Management Corporation June 2015 - Present
Independent Contractor NE Ohio June 2014 - April 2015
Concept Services October 2011 - June 2014
Lunar Cow Design 2007 - 2011
Bearing Point (KPMG Consulting) 2005 - 2007
Teracore, Inc. 2004 - 2005
CABT 2002 - 2003
Project Learn of Summit County 2000 - 2002
Close Up Foundation September 1995 - October 1997
U.S. House of Representatives January 1994 - August 1994
Skills
Strategic Planning, New Business Development, Marketing Strategy, Account Management, Sales Management, B2B, Sales, Marketing, Management, Leadership, Customer Service, Negotiation, Sales Process, Community Outreach, Team Leadership, CRM, Social Media Marketing, Social Media, Cold Calling, Coaching, Lead Generation, Business Development, Training, Salesforce.com, Direct Sales, Market Research, Hotel Management, LinkedIn, Online Marketing, Advertising, Email Marketing, Direct Marketing
Education
Cleveland State University
Master of Business Administration (M.B.A.)
University of Cincinnati
Bachelor's Degree, Political Science and Government
Prime Stage Theatre April 2015 - May 2015
Prime Stage Theatre December 2014 - January 2015
Prime Stage Theatre October 2014 - November 2014
Mind Over Media September 2014 - October 2014
Off The Wall Theater May 2014 - May 2014
Pittsburgh CLO May 2014 - May 2014
Steeltown Entertainment Project February 2014 - February 2014
12 Peers Theater February 2014 - February 2014
InfoCision Management Corporation April 2011 - June 2011
NCR Corporation June 2008 - April 2009
Skills
Photoshop, Camera Skills, Canon DSLR, Film Cameras, Lighting, Video Editing, Image Editing, Customer Service, Audio Post Production, Studio Lighting, Final Cut Pro, After Effects, Pro Tools, Photography, Videography, Darkroom, Script-writing, Microsoft Word, Storyboarding, Flash, 3D Studio Max, Color Correction, Sound Board Operation, Music, Video Production, Film, Theatre, Television
Education
Art Institute of Pittsburgh 2011 — 2016
ITT Technical Institute - Youngstown, Ohio 2005 — 2007
Associate Of Applied Science Degree, Information Technology-Multimedia, 3.5 Cummulative
InfoCision Management Corporation September 2011 - Present
The Intersoft Group May 2009 - September 2011
Skills
HTML, C#, VB.NET, ASP.NET, WCF, LINQ, Visual Studio, jQuery, Entity Framework, Web Development, Programming
Education
ITT Technical Institute-Warrensville Heights 2006 — 2008
Associates of Applied Science in Multi-Media
Guernsey County Schools November 2013 - Present
InfoCision Management Corporation June 2012 - October 2013
Astoria December 2011 - July 2012
University of Phoenix March 2009 - October 2009
Carrier Commerical Services March 2008 - January 2009
Skills
Management, Public Speaking, Team Leadership, Leadership Development, Team Building, Program Management, Interviews, Staff Development, Social Media, Employee Relations, Research, Critical Thinking, Data Entry, Performance Management, Strategic Planning, PowerPoint, Event Planning, Healthcare, Customer Satisfaction, Telemarketing, Fundraising, Customer Service, Call Center, Cross-functional Team..., Collaborative Problem..., Report Writing, Early Childhood Literacy, Child Development, Adult Learning Theory
Education
The University of Akron 2014 — 2017
Master's Degree, Speech-Language Pathology/Pathologist
California State University-Sacramento 2006 — 2008
Bachelor's degree, Speech Pathology and Audiology
Santa Rosa Junior College 2002 — 2005
Associate of Arts, Fine Art
Progressive Insurance July 2011 - Present
InfoCision Management Corporation February 2003 - July 2011
InfoCision Management Corporation January 2006 - February 2011
Skills
Database Design, SSIS, Data Warehousing, Microsoft SQL Server, SSRS, IT Management, IT Service Management
Education
Bowling Green State University 1998 — 2002
Bachelor of Science, Computer Science
Rogue Community College September 2012 - Present
Addictions Recovery Center September 2011 - February 2013
Family Solutions September 2011 - January 2012
Erie Business Center March 2011 - August 2011
InfoCision Management Corporation July 2010 - February 2011
Canisius College January 2008 - May 2009
Skills
Crisis Intervention, Psychotherapy, Mental Health, Program Management, Teaching, Case Management, Healthcare, Grants, Networking, Treatment, Sales, Security, Accounting, Case Managment, Community Outreach, Criminal Justice, Customer Service, Data Entry, Event Planning, Fundraising, Grant Writing, Interventions, Leadership Development, Microsoft Word, Nonprofits, Police, Outlook, Program Development, Public Speaking, Team Building, Volunteer Management
Education
Keller Graduate School of Management of DeVry University 2012 — 2012
Masters Public Administration, Non-Profit/Public/Organizational Management
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA, Security Managment
Canisius College 2005 — 2009
B.A. Degree, Psychology and Criminal Justice
Stark County Board of Elections September 2011 - Present
Stark County Republican February 2010 - September 2011
Buckeye Council, Boy Scouts of America June 2004 - August 2009
InfoCision Management Corporation September 2007 - May 2008
Education
Baldwin Wallace University 2003 — 2007
Bachelor of Arts, Political Science
Baldwin-Wallace College 2003 — 2007
Bachelor of Arts, Political Science
Burke Communications March 2014 - Present
InfoCision Management Corporation November 2012 - April 2013
InfoCision Management Corporation February 2011 - November 2012
InfoCision Management Corporation May 2009 - February 2011
Skills
Direct Marketing, Lead Generation, Account Management, Cold Calling, Marketing, B2B, Advertising, Email Marketing, Sales, Salesforce.com, Direct Mail, Marketing Strategy, Marketing Communications, Direct Sales, Social Media Marketing
Education
The University of Akron 2009 — 2011
Master of Business Administration (MBA), Marketing
Canisius College 2005 — 2009
Bachelor's of Science, Marketing
Walsh Jesuit High School 2000 — 2005
High School
Looking for New Opportunities July 2015 - Present
C.TRAC August 2014 - July 2015
Printing Concepts August 2010 - August 2014
InfoCision Management Corporation 2004 - 2007
Skills
Variable Data Printing, Direct Mail, Offset Printing, Print Management, Digital Printing, Account Management, Direct Marketing, Print On Demand, Trade Shows, New Business Development, B2B, Marketing, Marketing Communications, Email Marketing, Customer Service, Advertising, Sales Management, Solution Selling, Sales Process, Sales Force Development, Marketing Strategy
Education
Baldwin-Wallace College 1989 — 1993
BS, Political Science
Pleasant Valley Teardrop Trailers 2012 - Present
Little Guy Worldwide 2007 - Present
Pleasant Valley Teardrop Trailers December 2009 - 2012
Corbin Creative Group June 2004 - April 2008
InfoCision Management Corporation December 2005 - January 2007
Gateway August 2000 - August 2001
Skills
Marketing, Management, Project Management, Strategy, Marketing Strategy, Sales Management, Business Planning, Business Development, Strategic Planning, Leadership, Competitive Analysis, Business Strategy, Project Planning, Training, Sales, Team Building, Customer Satisfaction, New Business Development, Program Management, E-commerce, Retail, Contract Negotiation, Forecasting, Budgets, Strategic Vision
Education
Columbia Southern University 2014 — 2020
Doctor of Business Administraion (D.B.A.), 4.0
The University of Akron 2002 — 2004
MBA, Marketing, 3.87
University of Akron School of Law 2001 — 2004
JD, Law
The University of Akron 1997 — 2000
BS, Accounting
Cedarville University 1995 — 1996
Electrical and Electronics Engineering
InfoCision Management Corporation February 2015 - Present
Grounds For Change at Allegheny College January 2011 - April 2014
Patches Place May 2012 - August 2012
Meadville High School September 2009 - March 2010
Skills
Microsoft Office, SPSS, Community Outreach, Event Planning, Research, Public Speaking, Volunteer Management, Critical Thinking, PowerPoint, Fundraising, Social Media, Facebook, Blogging, Editing, Higher Education
Education
Allegheny College 2009 — 2014
Bachelor of Science in Psychology, psychology major, theatre minor
New Castle Jr/Sr High School 2005 — 2009
High School Diploma
Huntington National Bank March 2015 - Present
InfoCision Management Corporation January 2014 - Present
North Canton Community Building YMCA May 2006 - January 2014
Howard Hanna Real Estate Services 2006 - 2008
Spatial designs architects 1998 - 2001
Skills
Customer Service, Public Speaking, Team Building, Fundraising, Interior Design, Real Estate, Marketing, CAD, Strategic Planning, Event Planning, Budgets, Advertising, Nonprofits, Microsoft Office, New Business Development, Team Leadership, Business Planning, Business Development, Project Management
Education
Kansas State University 1987 — 1989
Master's degree, Architecture
Ain Shams University 1980 — 1985
Bachelor of Architecture (B.Arch.), Architecture/interior design
Innovairre March 2015 - Present
RuffaloCODY June 2003 - March 2015
National Osteoporosis Foundation April 2001 - April 2003
USO April 1999 - April 2001
TransAmerica Marketing Services 1996 - 1998
Omega Communications 1994 - 1996
InfoCision Management Corporation 1992 - 1994
Kidney Foundation of Ohio 1990 - 1992
American Diabetes Association 1988 - 1990
The Leukemia & Lymphoma Society 1986 - 1988
Skills
Fundraising, Philanthropy, Planned Giving, Volunteer Management, Annual Giving, Nonprofits, Non-profits, Strategic Planning, Direct Mail, Alumni Relations, Board Development, Stewardship, Prospect Research, Community Outreach, Non-profit..., Program Development, Marketing, Major Gift Development, Event Planning, Drums, Direct Marketing, Grant Writing, Public Speaking
Education
Case Western Reserve University 1991 — 1994
MNO, Masters in Nonprofit Managment
Temple University 1977 — 1979
BA, Communications
Graham Jr. College 1975 — 1977
Associate's Degree, Communications
Planned Giving Institute at WIlliam and Mary
Susquehanna Township HS
InfoCision Management Corporation September 2012 - Present
Teleperformance April 2012 - Present
Central State University August 2007 - Present
Teleperformance, USA April 2012 - August 2012
hooters October 2011 - March 2012
bakers August 2009 - March 2010
CREW March 2004 - November 2007
Skills
Modeling, Styling, Writing, Acting, Dance, Event Planning, Singing, Creative Writing, Choral, Art, Social Networking, Blogging, Music, Entertainment, Voice Over, Public Speaking, Performing Arts, Theatre, Customer Service, Poetry, Telemarketing, Learning Quickly
Education
Central State University 2007 — 2014
Bachelor's degree, Communication and Media Studies
colonel white high school for the arts 2004 — 2007
diploma
Colonel White High School
HS Diploma
Bachelors
Central State University
Communications/Print Journalism
Club A+ Learning June 2010 - Present
InfoCision Management Corporation 2011 - 2015
Camelot Music March 2000 - April 2001
Skills
Teaching, Staff Development, Curriculum Design, Curriculum Development, Public Speaking, Coaching, Educational Leadership, Leadership Development, Training, Classroom, Higher Education, Educational Technology
Education
Stark State College 1999 — 2003
asociate's degree, early childhood education
Ashford University
Degree- bachelor's degree, arts of social science; the concentration of elementary education
McKinley Senior High School
Degree, early childhood education
Teleperformance, USA January 2014 - December 2014
InfoCision Management Corporation February 2013 - June 2013
Phi Beta Lambda Professional Business Fraternity Theta Beta May 2011 - December 2012
Broadway Productions August 2010 - October 2012
Cupcakes by Tish July 2011 - May 2012
Gamma SIgma Sigma Epsilon Lambda May 2011 - December 2011
Alabama State University Alumni Relations September 2009 - December 2009
Skills
Press Releases, Media Relations, Public Relations, Social Media, Press Kits, Publicity, Event Planning, Event Management, Facebook, Public Speaking, Social Media Marketing, Blogging, Social Networking, Editing, News Writing, Microsoft Office, Creative Writing, Nonprofits, Advertising, Fundraising, Marketing Communications, Strategic Communications
Education
Alabama State University 2008 — 2012
Baldwin-Wallace College April 2008 - Present
Xpress Loan Servicing August 2006 - March 2008
InfoCision Management Corporation 2002 - 2004
Skills
SQL, Project Management, XML
Education
Case Western Reserve University - Weatherhead School of Management 2000 — 2001
MSM-IS
Baldwin Wallace University 1991 — 1995
BA, English, Religion
Ohio Development Services Agency, Office of Community Development May 2014 - Present
Ohio Development Services Agency, Office of Community Development December 2012 - May 2014
InfoCision Management Corporation December 2010 - August 2012
Phi Kappa Psi Fraternity June 2009 - June 2010
State Senator Bill Harris Election Campaign May 2006 - November 2006
Skills
Public Policy, Public Speaking, Fundraising, Government, Leadership, Nonprofits, Policy, Customer Service, Policy Analysis, Leadership Development, Non-profits, Program Development, Grant Writing, Program Evaluation, State Government, Community Development, Grants, Lobbying, Performance Management, Public Administration, Public Sector Budgeting, Personnel Evaluation, Human Resource..., Utility Regulation
Education
The Ohio State University 2012 — 2014
Master of Public Administration (M.P.A.), Public Administration
Ashland University 2005 — 2009
Bachelor of Arts, Political Science and History
Freelance writing, PR and Social Media June 2015 - Present
Confidential August 2007 - June 2015
Interactive Media Ventures January 2004 - June 2006
InfoCision Management Corporation November 2000 - March 2004
Baymar Ocean Resort July 1996 - November 2000
Barry University March 1992 - August 1996
Tiger Software Solutions LLC January 1989 - April 1992
Skills
Telephone Skills, Customer Engagement, Administrative Support, Administrative..., Customer Satisfaction, Customer Service, Management, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Online Research, Social Networking, Online Marketing, Email Marketing, Digital Marketing, Event Management, Web Analytics, Social Media Marketing, Sales Operations
Education
Barry University 1993 — 1996
BA, Communications
Barry University 1993 — 1996
Bachelor of Arts (B.A.), Business/Corporate Communications
InfoCision Management Corporation October 2014 - Present
Self-employed 2010 - Present
Act Fast Delivery Inc. June 2012 - April 2013
Act Fast Delivery Inc. June 2012 - April 2013
InfoCision Management Corporation November 2011 - January 2012
Dana Wolf, private client July 2010 - August 2010
U.S. Census Bureau April 2010 - July 2010
National Consumers Marketing August 1999 - January 2010
Danielle's Frozen Custard and Gourmet Coffee Shop May 2008 - May 2009
Cole's Christian Care September 2004 - August 2005
Skills
Alzheimer and Dementia..., Quadriplegic Care, Senior Care, Childcare, CNA, Office Management, Telecommunications, Courier Services, Office Procedures, Customer Service..., Production Efficiency, Operational Efficiency, Customer Relations, Customer Service, Data Entry, Interviews, Leadership, Training, Writing, Social Media Marketing, Public Relations, Marketing, Fundraising, Call Centers, Sales, Marketing Communications, Microsoft Excel, Social Media
Education
Arkansas State University-Mountain Home 2009 — 2011
State Certification, Healthcare
Huntington Junior College 1992 — 1993
Medical/Clinical Assistant, A
Marshall University 1985 — 1986
continuing education, Criminology
Cabell County Career Technology Center 1982 — 1984
Computerized Accounting and Business, A
InfoCision Management Corporation November 1990 - Present
Skills
Direct Marketing, Lead Generation, Marketing Strategy, Email Marketing, Marketing, Strategy, CRM, Marketing Communications, Sales, Sales Management, Account Management, Social Media Marketing, Customer Retention, B2B, Social Media, Salesforce.com, New Business Development, Telemarketing, Call Centers, Leadership, Direct Sales, Integrated Marketing, Advertising, Strategic Planning, Team Building
Education
Bowling Green State University 1983 — 1988
Communications, Marketing
Hilliard High School
Ankle and Foot Care November 2013 - November 2013
Thats A Wrap Cafe October 2011 - October 2012
InfoCision Management Corporation July 2010 - October 2012
Education
Columbiana County Career and Technical Center 2013 — 2013
Certificate, Medical Billing/ Coding and Electrocardiography
Columbiana County Career and Technical Center 2008 — 2010
Certification, Cometology
Beaver Local High School 2006 — 2010
General
Turning Technologies August 2010 - Present
Turning Technologies August 2008 - June 2010
InfoCision Management Corporation September 2007 - August 2008
Donald J. Augustine CPA November 2006 - September 2007
Dobson Communications August 2002 - September 2006
Dobson Communications July 1999 - August 2002
Dobson Communications September 1997 - July 1999
Skills
Account Management, Salesforce.com, Direct Sales, Sales Management, Trade Shows, Leadership, Sales Presentations, Sales, Solution Selling, Marketing, Lead Generation, Selling, Marketing Communications, Sales Process, Customer Service, Business Development, Strategic Partnerships, Management, CRM, Audio Visual Support, Opinion Polling, Coaching, Business Meetings, Training, Audience Analysis
Education
Youngstown State University 2006 — 2007
Pre-Medicine/Pre-Medical Studies
Carnegie Mellon University 1995 — 1997
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing
Emerson College 1993 — 1995
Journalism
Mi Tyme Salon June 2013 - Present
PNC Mortgage February 2012 - November 2012
Self Employed Nail Technician October 2011 - February 2012
PNC Mortgage February 2010 - February 2011
PNC Mortgage October 2009 - February 2010
InfoCision Management Corporation August 2009 - October 2009
National City Mortgage May 2005 - April 2008
Education
Franklin University 2013 — 2018
N/A, Bachelor's in Marketing, N/A
Creative Images Institute of Cosmetology-North Dayton 2010 — 2011
Managing Nail Technician, 4.0
Trulia November 2013 - Present
Crate & Barrel December 2010 - November 2013
InfoCision Management Corporation November 2005 - December 2010
Precision Castparts August 2005 - October 2005
Indexed Visuals, Inc. May 2001 - July 2005
Skills
ASP.NET, JavaScript, LINQ, .NET, Microsoft SQL Server, Web Services, jQuery, WCF, C#, T-SQL, TFS, Web Development, IIS, Visual Studio, VB.NET, SQL, Stored Procedures, Software Development, Databases, SOAP, ASP.NET MVC, AJAX, Database Design, Crystal Reports, CSS, Visual Basic, WinForms, SOA, Agile Methodologies, Entity Framework, ASP, jQuery UI, Web Applications, Subversion, SSIS, HTML, Scrum, jQuery Mobile, PHP, MySQL, Node.js, Git
Education
Cedarville University 2001 — 2004
Bachelors, Information Systems
Plus54 2009 - Present
Marcus Thomas LLC 2011 - 2012
DigiKnow (US office acquired, AR office dba Plus54) 2007 - 2011
Totem Network Security 2002 - 2007
Epsilon 2000 - 2002
InfoCision Management Corporation 1991 - 2000
Skills
Professional Services, Marketing Communications, Digital Marketing, Integrated Marketing, Public Speaking, Cross-functional Team...
Education
Case Western Reserve University - Weatherhead School of Management
M.B.A., Marketing & Organizational Behavior
Case Western Reserve University
B.S., Management
JPMorganChase September 2011 - Present
InfoCision Management Corporation February 2010 - August 2011
StarTek April 2008 - January 2010
Skills
Advanced Excel, Access, PowerPoint, Outlook, Microsoft Word, Adobe Suite
Education
Ashland University 2006 — 2007
Bachelor of Science in Business Administration, Business Management, Marketing
InfoCision Management Corporation August 1985 - Present
Skills
Direct Mail, Fundraising, Direct Marketing, Account Management, Marketing, Marketing Strategy, Nonprofits, Lead Generation, Marketing Communications, Email Marketing, Strategic Planning, Team Building, Online Marketing, New Business Development, Non-profits
Education
The University of Akron
BS, Accounting
Arizona State University
InfoCision Management Corporation November 2011 - Present
InfoCision Management Corporation April 2011 - October 2011
Apple American Group June 2006 - January 2011
Prandium, Incorporated June 2003 - September 2006
Prandium, Incorporated July 1991 - June 2003
Skills
Training, Marketing, Customer Satisfaction, Customer Service, Sales, Human Resources, Public Relations, Business Development, Management, Leadership, Recruiting, Employee Relations, Process Improvement, Interviews, Hiring
Education
Cleveland State University 1985 — 1990
BBA, Business, Marketing
USIS August 2012 - Present
InfoCision Management Corporation January 2012 - August 2012
Dairy Farmers of America August 2011 - January 2012
Wesley Spectrum Services May 2009 - August 2011
Keystone SMILES AmeriCorps August 2010 - July 2011
Keystone SMILES AmeriCorps August 2010 - July 2011
Keystone SMILES AmeriCorps August 2010 - July 2011
Keystone SMILES AmeriCorps August 2010 - July 2011
Case Avenue Elementary January 2010 - March 2010
Farrell Elementary School October 2009 - December 2009
Skills
Typing, MS Office Suite, Faxing, Teaching, Customer Service, Microsoft Office, Public Speaking, Fax, Time Management, Microsoft Word, Teamwork, PowerPoint, Staff Development
Education
Clarion University 2010 — 2011
3 Graduate Credits in Service Learning, Undeclared
Clarion University 2010 — 2011
Slippery Rock University 2007 — 2010
B.S. Ed, Special Education
Slippery Rock University of Pennsylvania 2007 — 2010
B.S. Ed., Special Education/Elementary Education
Bucks County Community College 2004 — 2006
Transfer, Transfer Major in Education
Bucks County Community College 2004 — 2006
None, Transfer Major in Education
Bucks County Community College 2004 — 2006
Pennco Tech 1992 — 1993
Pennco Tech 1992 — 1992
Diploma, Medical Secretary/Office Skills
Bucks County Technical School 1989 — 1992
Diploma, Commercial Photography
delivery.com June 2015 - Present
All Terrain April 2014 - Present
Spring Rewards November 2013 - July 2015
Mosaic Sales Solutions May 2013 - June 2015
Victory Marketing Agency March 2006 - June 2015
Tallgrass Talent Group February 2012 - May 2015
Carol's Event Staffing, Inc. 2012 - 2013
Young Independent Consultants May 2007 - September 2009
Skybus Airlines 2007 - 2008
InfoCision Management Corporation January 2006 - December 2006
Skills
Event Planning, Social Media, Leadership, Marketing, Customer Service, Marketing Communications, Strategic Planning, Public Speaking, Team Building, Microsoft Office, Event Management, Project Management, Recruiting, PowerPoint, Public Relations, Team Leadership, Training, Nonprofits, Microsoft Excel, Employee Relations, Budgets, Program Management, Operations Management, Sales, Salesforce.com, Strategic Partnerships, Google Docs, Management
Education
City Colleges of Chicago-Harold Washington College 2013 — 2015
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Wilbur Wright College 2012 — 2013
A.A., Business/Marketing
Walmart October 2014 - Present
Vertis Communications July 2012 - March 2013
InfoCision Management Corporation November 2010 - July 2012
Skills
Windows, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, HTML, PowerPoint, C, Strategic Planning, Telecommunications, Account Management, Adobe Acrobat, Budgets, Customer Satisfaction, Invoicing, Manufacturing, Process Improvement, Accounts Receivable, Direct Mail
Education
Brown Mackie College-Akron 2009 — 2010
Diploma, Medical Biling & Coding
American Eagle Outfitters October 2012 - Present
American Eagle Outfitters October 2012 - Present
Target October 2009 - February 2012
InfoCision Management Corporation February 2006 - January 2007
Skills
Microsoft Office, Teamwork, Customer Service, Exceeding Targets, Retail, Cashiering, Time Management, Customer Satisfaction, Data Entry, Inventory Control, Telephone Skills, Inventory Management, Visual Merchandising, Microsoft Word
Education
Slippery Rock University of Pennsylvania 2010 — 2012
English Language and Literature, General
Butler County Community College 2008 — 2010
English Language and Literature, General
Lodi Hospital May 2015 - Present
Summa Rehab Hospital December 2014 - Present
Summa Health System December 2014 - Present
Summa Health System November 2011 - December 2014
InfoCision Management Corporation January 2008 - November 2011
Skills
Direct Marketing, Advertising, Marketing, Marketing Communications, Email Marketing, Social Media Marketing, Marketing Strategy, Social Media, Lead Generation, Account Management, Direct Mail, Customer Service, Digital Marketing, Integrated Marketing, Sales, Nursing, Registered Nurses, Healthcare, Hospitals, Facebook, CPR Certified, BLS, Patient Safety, ACLS, EMR, HIPAA, Patient Education, Patient Advocacy, Inpatient, Medical-Surgical, Acute Care, Medicine
Education
Chamberlain College of Nursing 2013 — 2015
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Chamberlain College of Nursing
Associate's Degree-Nursing, Registered Nursing/Registered Nurse
Diebold February 2015 - Present
Howard Hanna Real Estate Services February 2015 - Present
The Timken Company January 2014 - January 2015
The Timken Company June 2011 - January 2014
The Timken Company April 2008 - June 2011
FirstEnergy July 2007 - April 2008
InfoCision Management Corporation April 2002 - July 2007
InfoCision Management Corporation October 1997 - April 2002
Maritz Research August 1996 - August 1997
Maritz Research January 1996 - August 1996
Skills
Excel, SAS, think cell, SAP, Hyperion Planning, Brio, PowerPoint, Essbase, hyperion strategic..., Word, Outlook, Hyperion Enterprise, Microsoft Excel, Financial Analysis, Analysis, Microsoft Word, Brio Query, Accounting, Leadership, Customer Satisfaction, Management, Access, Software Documentation, Budgets, Hyperion, Variance Analysis, Project Management
Education
Bowling Green State University 1993 — 1996
Bachelor of Science (B.S.), Industrial and Organizational Psychology
Gettysburg College 1991 — 1993
Bachelors of science, Industrial and Organizational Psychology and Statistics
Cardinal Health July 2015 - Present
Cardinal Health January 2014 - July 2015
Cardinal Health May 2013 - August 2013
InfoCision Management Corporation June 2012 - August 2012
Columbus Blue Jackets August 2011 - April 2012
Akron Aeros May 2011 - September 2011
Big Deal on Campus September 2010 - 2011
Skills
SPSS, Marketing Strategy, Microsoft Office, Sales, PowerPoint, Competitive Analysis, Economics, R, Econometrics, Creative Strategy, Business Analysis, ggplot2, Project Management
Education
Boston University 2014 — 2016
Master of Science Computer Information Systems
The Ohio State University 2009 — 2013
Marketing, Economics
Right Field Consulting May 2015 - Present
InfoCision Management Corporation May 2000 - April 2015
Skills
CRM, Email Marketing, Marketing Strategy, Direct Marketing, Marketing, Account Management, Lead Generation, Digital Marketing, Social Media, Marketing Communications, Social Media Marketing, Fundraising, Strategic Planning, Customer Service
Education
Bowling Green State University 1991 — 1996
Bachelor's degree
Omnisure Group, LLC July 2015 - Present
Computershare April 2010 - July 2015
InfoCision Management Corporation August 2008 - September 2009
RuffaloCODY February 2004 - May 2007
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Public Speaking, Microsoft Word, English, Windows, Research, Teaching, Photoshop, Training, Team Building, Recruiting, Coaching, Call Centers, Leadership, Time Management, Social Media, Customer Satisfaction, Management, Team Management, Strategic Planning, Phone Etiquette, Interviews, Employee Training, Leadership Development, Team Leadership
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master's degree, Human Resources Management, 3.78 GPA
Bowling Green State University 2003 — 2007
Bachelor of Arts (B.A.), Communication, General
Kent State University December 2013 - Present
InfoCision Management Corporation May 2013 - November 2013
InfoCision Management Corporation April 2011 - May 2013
InfoCision Management Corporation January 2011 - April 2011
TUNICA Production April 2009 - October 2010
AMIDEAST October 2008 - April 2009
Skills
SEVIS, F-1 Regulations and..., J-1 Regulations and..., fsaATLAS, ISSM, Banner System, Customer Service, Leadership, Account Management, Marketing Strategy, Marketing, Call Centers, Marketing Communications, Sales, Translation, Arabic, French, Data Analysis, PowerPoint, Microsoft Excel, Training, Public Relations, NGOs, Interpretation, Non-profits, Advertising, Social Networking, International Students, Academic Advising, Data Entry, Nonprofits, B2B
Education
Kent State University 2006 — 2008
Bachelor of Arts, Political Science
University of Kansas 2006 — 2006
Cultural and Academic Training
Université de Sousse 2003 — 2005
Certificat de Premier Cycle, Teaching English as a Second or Foreign Language/ESL Language Instructor
safelite solutions August 2013 - September 2013
JCPenney September 2012 - September 2012
VXI Global Solutions, Inc 2010 - 2012
InfoCision Management Corporation July 2007 - June 2008
Jay’s Hot Dogs December 2006 - September 2007
Skills
Customer Service, Telecommunications, Call Center, Customer Satisfaction, Customer Experience, Telephone Skills, Data Entry, Teamwork, Team Building, Coaching
Education
The Ohio Academy Paul Mitchell Partner School-Columbus 2012 — 2014
cosmotology, Cosmetology, Barber/Styling, and Nail Instructor
Choffin Career and Technical Center 2005 — 2006
ged, High School Equivalence Certificate Program
Advanced Cleaning. 2012 - Present
Ohio Army National Guard August 2004 - Present
InfoCision Management Corporation December 2011 - November 2012
HH Gregg January 2003 - November 2011
Skills
Computers, Football, EMT, Microsoft Office, Windows, Downhill Skiing, Firearms, Geography, History, Social Studies, Political Science, Management, Retail Sales, Retail Marketing, Sales Management, Operations Management, Inventory Management, Inventory Control, Supply Ordering, Product Ordering, Ordering Office Supplies
Education
Cleveland State University
Bachelor of Arts (B.A.), History, Social Studies
Cuyahoga Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
InfoCision Management Corporation April 2014 - Present
Summa March 2010 - March 2014
The Reserves Network February 2008 - March 2009
Ron Marhofer Auto Family March 1997 - September 2006
Skills
Recruiting, Hiring Practices, Employee Relations, Employee Training, Employee Engagement, Employee Benefits, Employee Handbooks, Interviews, FMLA, Human Resources, Hiring, Training, Management, Team Building, Onboarding, Customer Service, New Hire Orientations, Applicant Tracking..., College Recruiting, Temporary Placement, Performance Management
Education
Bowling Green State University 1988 — 1993
Bachelor's Degree, Interpersonal Relationships Skills and Psychology
Trained in Situational Leadership with Dr. Covey
MedCentral Health System December 2013 - Present
Ashland University August 2011 - December 2013
WIL Research June 2012 - August 2012
InfoCision Management Corporation August 2007 - August 2011
Skills
Experience in..., Efficient and Organized, Proven trainer and..., Assisting professor..., Maintain safe..., Microsoft Excel, Microsoft Word,..., Time management skills, Communication skills, Team Leadership, Business Management, Molecular Biology, Cell Biology, Toxicology, Histology, Online Research
Education
Marion Technical College 2014 — 2015
MLT certification
Ashland University 2011 — 2013
Bachelor's Degree, Biology, General
North Central State College 2006 — 2010
Associate's degree, Bioscience/Business
The Eye Machine September 2014 - Present
Pinnacle Energy Inc January 2010 - March 2014
eno petroleum October 2011 - February 2012
Ventrum Energy December 2010 - September 2011
Gold Vault Metals LLC September 2010 - January 2011
Pinnacle International Trading LLC January 2008 - January 2011
1st Fidelity Metals April 2010 - September 2010
American Precious Metals LLC January 2006 - October 2008
Financial Risk International January 2005 - February 2006
InfoCision Management Corporation January 1998 - January 2000
Skills
Oil&Gas, Corporate Finance, Foreign Investment, Currency, Sales Management, Inside Sales, Trading, Technical Analysis, Risk Management, Risk Assessment, Risk Analysis, Risk Mitigation, Market Risk, Operational Risk..., Directional Drilling, Management Consulting, Organizational..., Organizational..., Corporate Law, Corporate Development, Corporate Branding, Marketing Strategy, Mergers & Acquisitions, Business Development, Commodity, Portfolio Management, Oil/Gas, Asset Management, Investments, Marketing, Sales
Education
Colorado Technical University 2012 — 2015
Master of Business Administration (M.B.A.), Finance, General, 2.5
Ashford University 2008 — 2009
Business, Info Tech
Youngstown State University 1991 — 1993
Information Tech.
Discount Drug Mart February 2015 - Present
Adecco Staffing, USA July 2013 - October 2013
InfoCision Management Corporation May 2013 - July 2013
Discount Drug Mart May 2009 - January 2012
The Ohio State University 2012 - 2012
YMCA May 2011 - August 2011
Pleasant Hill Outdoor Camp May 2010 - August 2010
Skills
Science, Interpersonal..., Dependable Team Player, Quantitative Research, Passion for Helping..., Learning Quickly, Emotional Intelligence, Easily Adaptable, Intuitive Thinker, Current Affairs, Self Teaching
Education
The Ohio State University 2010 — 2013
Bachelor of Science (BS), Biology
Ashland University 2009 — 2010
N/A, Post-Secondary Option Enrollmen
Working Solutions May 2007 - Present
AVO'S Gifts January 2007 - 2011
1800flowers.com 2006 - 2010
InfoCision Management Corporation March 2007 - September 2007
American Heart Association 2004 - 2005
LexisNexis March 1990 - May 2002
Skills
Data Entry, Customer Service, Call Centers, Social Networking, Customer Satisfaction, Event Planning, Administrative..., Team Building, Training, Office Management, Sales, Outlook, LexisNexis, Microsoft Office, Microsoft Excel, Fundraising, Invoicing, Retail, Windows, Copy Editing
Education
Central State University 1990 — 1994
Bachelor of Science (BS), Political Science/Literature
F2Si, Inc. January 2015 - August 2015
Black Box Network Services July 2013 - December 2014
Pediatric Alliance, P.C. September 2012 - July 2013
Bradford School July 2012 - September 2012
Highmark Blue Cross Blue Shield September 2011 - January 2012
New Castle Community YMCA August 2010 - March 2011
InfoCision Management Corporation May 2008 - August 2008
Scottish Rite Cathedral January 2008 - May 2008
Chuck Tanner's Grille September 2005 - May 2008
Skills
Troubleshooting, PC Repair, PC Migrations, Help Desk Support, Project Management, Systems Administration, Network Support, Customer Support, PC Imaging, Software Support, Hardware Support, PC Rollouts, Cloud Implementation, IT Management, Network Performance..., System Administration, Technical Support, Network Administration, SharePoint, Databases, Servers, Software Installation, Networking, Computer Repair, Microsoft Exchange, Hardware, Security, Linux, Windows, Operating Systems, Windows Server, Citrix, Firewalls, Windows 7
Education
Duquesne University 2011 — 2013
Master's of Science in Leadership, Information Technology, 3.8
Slippery Rock University of Pennsylvania 2008 — 2011
Bachelor's of Science, Information Technology
Erie Business Center-New Castle 2006 — 2008
Associate's of Specialized Business, Computer Science
Capella University January 2010 - Present
Arthur Middleton Capital Holdings January 2005 - June 2008
InfoCision Management Corporation January 2003 - January 2005
Skills
Windows Vista, Facebook, Scanners, Typing, SPSS, Email, Printers, Fax, PowerPoint, Customer Service, Microsoft Excel, Internet, Leadership, Microsoft Office, Microsoft Word, Social Networking, Office Management, Problem Solving, Twitter, YouTube, Conflict Resolution, Data Entry, Research, Staff Development
Education
Capella University 2010 — 2012
Psychology, BS Psychology, 3.2 GPA
Kent State University
Accounting
InfoCision Management Corporation February 2014 - Present
Chosen 4His Glory Ministires LLC September 2010 - Present
Concepts of Learning Child Care Center September 2013 - January 2014
Limestone Hills Dayschool September 2012 - February 2013
Skills
Bachelor's Degree in..., Preaching, Biblical Studies, Religion, Pastoral Care, Pastoral Counseling, Religious Studies, Youth Ministry, Pastoral, Religious Education, Discipleship, Spiritual Direction, Gospel, Church Growth, Church Events, Bible Study, Retreats, Bible, Theology, Choral Conducting, Published Author, Teaching, Church Music, Psychotherapy
Education
Ashford University 2014 — 2016
Bachelor's Degree, Applied Behavior Analysis
University of Phoenix 2013 — 2014
Associate's Degree, Human Services, General
Higher Ground Ministries Bible Institute 2007 — 2008
Associate's degree, Theology/Theological Studies, Salutatorian
OneThingAlone.com October 2013 - Present
InfoCision Management Corporation March 2011 - October 2014
InfoCision Management Corporation October 2012 - March 2014
Cedarville University Writing Center September 2008 - April 2010
Acme Fresh Market May 2009 - August 2009
Skills
Non-profits, Event Planning, Nonprofits, Community Outreach, Public Speaking, Editing, Social Media, Research, Newsletters, Leadership Development, Microsoft Office, Building Relationships, Graphic Design, Human Resources, Employee Relations, Time Management, Management, Program Management, Performance Management
Education
Cedarville University 2006 — 2010
Bachelor of Arts
Green High School 2002 — 2006
CVS Health August 2015 - Present
Advertising Specialties And Printing 2004 - Present
CVS Caremark Corporation March 2014 - August 2015
CVS Caremark Corporation April 2012 - March 2014
CVS Caremark Corporation June 2008 - April 2012
InfoCision Management Corporation February 2007 - May 2008
Massillon Cable Communications October 2005 - February 2007
Skills
SQL Server, SQL Server 2005/2000, Visual Studio, SSIS, SDLC, Microsoft Office, Healthcare Technology, Microsoft SQL Server, Project Management, Customer Service..., Business Analytics, Analytics, Live Meeting, HIPAA, IVR, Microsoft Office 2007, Microsoft Excel, Database Administration, Database Design, Data Mining, Business Cards, SharePoint, Data Analysis, Databases, SQL, Data Warehousing, Training, Visio, SSRS, Business Analysis, T-SQL, Quality Assurance, Analysis, E-commerce, Software Documentation, Access, Medical Technology, Requirements Gathering, Management, Data Modeling, Business Process, ETL, Systems Analysis, Business Intelligence, Requirements Analysis, Agile Methodologies, Process Improvement, Troubleshooting, Business Process..., Healthcare Information...
Education
The University of Akron 2011 — 2013
Master's
Cedarville University 2001 — 2005
Bachelor of Arts
Centers for Medicare & Medicaid Services August 2015 - Present
General Dynamics Advanced Information Systems August 2011 - Present
Department of Defense April 2014 - August 2015
General Dynamics Advanced Information Systems August 2011 - April 2014
General Dynamics Advanced Information Systems August 2011 - April 2014
US Navy September 2005 - August 2011
US Navy September 2005 - May 2011
Infocision January 1998 - January 2005
InfoCision Management Corporation 2004 - 2005
Deb Shops, Inc. 1998 - 2004
Skills
Security Clearance, Intelligence Analysis, Navy, Command, DoD, Information Assurance, Intelligence, Military Operations, Government, Security, Program Management, SIGINT, Homeland Security, Security Operations, Computer Security, Training, Leadership, Tactics, Counterintelligence, Risk Assessment, Management, Human Resources, SharePoint, Analysis, GSLC, Exercise Design, Cyber Operations, Cyber-security, Security Management, Military, Defense, Government Contracting, Information Security, Exercises, Crisis Management, National Security, Policy, Operational Planning, Military Training, Electronic Warfare, Technical Writing, Organizational..., Briefing, Emergency Management, Signals Intelligence, Intelligence Community, Military Experience
Education
American Military University 2008 — 2012
Masters, Homeland Security
American Public University System 2007 — 2011
MA Homeland Security, Intelligence, transportation security
Marshall University 2001 — 2004
Regents BA, Education and Social Work
Premier Health Partners July 2014 - Present
Omega Psi Phi Fraternity, Inc. June 1998 - Present
InfoCision Management Corporation August 2011 - May 2014
Product Action September 2007 - March 2009
The Bon Ton Stores Inc. November 2006 - March 2007
Skills
Applicant Tracking..., Benefits Administration, Onboarding, HR Policies, Recruiting, Employee Relations, Employee Engagement, Talent Management, Interviews, New Hire Orientations, Human Resources, Training, Performance Management, College Recruiting, Talent Acquisition, Resume Writing, Workforce Planning, FMLA, Employee Benefits, Hiring, Internet Recruiting, Succession Planning, Personnel Management, HRIS, Deferred Compensation, Labor Relations, Technical Recruiting, Employee Training, Sourcing, Conflict Resolution, Job Fairs, Career Counseling, Payroll, Background Checks, HR Consulting, Cold Calling, Job Descriptions, Building Relationships, Employee Handbooks, Employee Management, Screening, Staff Development, Customer Retention, Taleo, ADP Payroll, Exit Interviews, Staff Retention, Recruitment Advertising, Employer Branding
Education
Central State University 1991 — 1994
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Progressive June 2014 - Present
Progressive Insurance April 2007 - July 2014
AMS Services May 2005 - April 2007
InfoCision Management Corporation November 2004 - May 2005
Skills
Business Analysis, Business Intelligence, Data Warehousing, Microsoft SQL Server, SQL, SDLC, ETL, SSIS, T-SQL, C#, .NET, Software Development, Software Project..., Visio, Databases, Visual Studio, SSRS
Education
Cleveland State University 2002 — 2004
Master of computer and information sciences, Computer Science
Acharya N.G. Ranga Agricultural University 1998 — 2000
Masters in foods and nutrition, Nutrition Sciences
Baldwin Wallace University April 2012 - Present
Akron Aeros October 2010 - September 2011
InfoCision Management Corporation April 2010 - September 2010
Cleveland Indians September 2008 - January 2010
Cleveland Indians June 2005 - August 2008
Cleveland Indians February 2001 - May 2005
Cleveland Indians June 1997 - January 2001
Cleveland Indians January 1994 - May 1997
Cleveland Indians March 1993 - December 1993
Cleveland Indians May 1991 - December 1992
Skills
Event Management, Marketing Communications, Press Releases, Advertising, Marketing, Sponsorship, Marketing Strategy, Broadcast, Public Speaking, Radio, Television, Entertainment, Team Leadership, Management, Budgets, Sports Marketing, Event Planning, Social Media Marketing, Training, Sports, Sports Management, Research, Time Management, Sales, Entrepreneurship
Education
Baldwin Wallace University 2010 — 2012
MBA, Executive Program
Miami University 1987 — 1991
Bachelor of Science, Marketing
Strongsville High School
Charles Schwab June 2004 - Present
Synergy Direct Marketing Solutions November 2002 - June 2004
InfoCision Management Corporation November 1991 - November 2002
Education
The University of Akron 1990 — 1991
M.B.A., Finance
The University of Akron 1986 — 1989
B.S.B.A., Marketing
Boston University 1985 — 1986
Journalism
Universal Screen Arts September 2007 - Present
InfoCision Management Corporation November 1999 - February 2007
Skills
Direct Marketing, Multi-channel Marketing, Email Marketing, Direct Mail, Marketing, Brand Management, E-commerce, Competitive Analysis, Retail, Merchandising, Brand Development, Advertising, Online Marketing, Marketing Research, Catalog Marketing, Big Data, Project Management, Marketing Analytics, Email Strategy, Data Modeling, Data Warehousing, Budgeting & Forecasting, Demand Planning
Education
Bowling Green State University 1992 — 1996
Bachelor's Degree, Business Administration and Management, General
The J.M. Smucker Company February 2009 - Present
InfoCision Management Corporation August 2004 - February 2009
FirstMerit Bank May 2001 - August 2004
Skills
Account Management, Marketing Strategy, Direct Marketing, Marketing, Customer Service, Marketing Communications, Vendor Management, Cross-functional Team..., Sales, Competitive Analysis, Brand Development, Creative Direction, Market Research, Integrated Marketing, Email Marketing, Brand Management, Market Planning, Customer Insight, Sales Operations, B2B, CRM, Marketing Research, Digital Marketing
Education
Cleveland State University
MBA, Management and Labor Relations
College of Wooster 1998 — 2002
BA, Business Economics
Wash Jesuit High School
InfoCision Management Corporation 2011 - 2014
InfoCision Management Corporation 2011 - 2014
Iron City Medical Physics March 2007 - June 2012
Skills
Science, Data Analysis, Physics, Research, Medical Imaging, Hospitals, Statistics, Lifesciences, Biomedical Engineering, Customer Service, Public Speaking, Clinical Research
Education
Northcentral University 2012 — 2013
Master of Business Administration (M.B.A.), Health Business Administration, 3.8
Cleveland State University 2002 — 2005
Non-degree Master's, Medical Physics
Universit of Akron
Embrace Pet Insurance May 2015 - Present
Summit Racing Equipment March 2013 - May 2015
InfoCision Management Corporation June 2009 - April 2013
Key Office Services March 2005 - May 2009
Best Buy October 2001 - February 2005
Skills
Microsoft SQL Server, JavaScript, ASP.NET, C#, Web Development, IIS, Visual Basic, jQuery, LINQ, Microsoft Office, Product Development, HTML, SQL, Analytics, Cross-functional Team...
Education
University of Toledo 1998 — 2003
Cleveland State University
Directions for Youth & Families August 2007 - June 2008
InfoCision Management Corporation February 2007 - August 2007
Education
Bowling Green State University 2002 — 2006
Bachelors Degree in Journalism, Public Relations
Bank of New York Mellon 2014 - Present
National Grid 2013 - 2013
United Technologies--Carrier Corporation 2011 - 2012
InfoCision Management Corporation 2010 - 2011
Ohio Statewide Closings dba Insured Closings November 2005 - October 2008
Skills
Budgets, Customer Service, Financial Analysis, Public Speaking, Leadership, Microsoft Office, Microsoft Excel, Process Improvement, Risk Management, Team Building, Access, Teamwork, Customer Satisfaction, Time Management, Sales, Event Planning, Research, Marketing, Strategic Planning, Social Networking
Education
Johnson and Wales University 1991 — 1993
Master's degree, Hospitality/Business Management
Johnson and Wales University 1989 — 1991
Bachelor's degree, Hospitality/Business Administration
Cayuga County Community College 1986 — 1988
Associate of Arts (AA), History/Liberal Arts
Southern Cayuga Central School 1979 — 1985
NY State Regents, General Studies
Huron County Community Library February 2013 - Present
Extension Library District of Huron County November 2012 - February 2013
Ohio Northern University April 2011 - October 2011
Ohio Attorney General's Office May 2011 - August 2011
Ohio University September 2008 - August 2009
National City Bank June 2007 - September 2008
InfoCision Management Corporation November 2006 - May 2007
Ameriprise Financial September 2005 - November 2006
US Army June 2004 - August 2005
Skills
Legal Research, Bankruptcy, Hearings, Research, Politics, Motions, Microsoft Excel, Microsoft Office, Public Speaking, Microsoft Word
Education
Ohio Northern University—Claude W. Pettit College of Law 2009 — 2012
J.D., Law, Cume Laude
Ohio University 2008 — 2009
MA, Political Science
Case Western Reserve University 2000 — 2004
BS, Management Information Systems, General, Cum Laude
Gurbis & Assoc March 2013 - Present
Sterling Infosystems, Inc. February 2012 - March 2013
Acxiom Corporation April 2006 - February 2012
InfoCision Management Corporation 2001 - 2006
Westfield Group/Westfield Insurance December 1999 - April 2001
Skills
Account Management, Analysis, B2B, Business Development, Contract Management, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Management, Direct Sales, Email Marketing, CRM, Direct Marketing
Education
Bowling Green State University 1995 — 1999
BA, Communications & Marketing
Revere High School
Pressley Ridge July 2014 - Present
Refresh Dental Management, LLC June 2013 - July 2014
PCCW Teleservices (US) January 2012 - May 2013
InfoCision Management Corporation April 2009 - January 2012
Cuyahoga County October 2007 - April 2009
Greater Cleveland RTA February 1999 - October 2007
City of Cleveland January 1997 - February 1999
Skills
Employee Relations, Labor Relations, Performance Management, Human Resources, Organizational..., Recruiting, Talent Management, Employment Law, Leadership Development, HRIS, Employee Benefits, Strategic Planning, Leadership, Process Improvement, Talent Acquisition, Employee Engagement, College Recruiting, Team Leadership, Management, Policy, Staff Development, Succession Planning, Benefits Administration, Deferred Compensation, Interviews, Call Centers, HR Policies, Program Management, Onboarding, FMLA, Training, Workforce Planning, Coaching, Employee Training, Personnel Management, Team Building, Employee Handbooks, Conflict Resolution, New Hire Orientations, Applicant Tracking...
Education
Case Western Reserve University School of Law 1993 — 1996
JD, Law
University of Cincinnati 1990 — 1993
Sociology
Miami University 1986 — 1990
BA, Sociology
InfoCision Management Corporation November 2011 - Present
Hobart Brothers January 2008 - February 2009
Antonino Auto Group 1996 - 1998
Skills
Marketing Communications, Direct Marketing, Marketing Strategy, Advertising, Public Relations, Marketing, Social Media, Social Media Marketing, Email Marketing, Microsoft Office, Account Management, Customer Service
Education
Sinclair Community College 2011 — 2015
AAS, CAM/ CNC OPTION, 80
Anne Arundel Community College 2009 — 2011
General Studies
OMG January 2009 - Present
Titan Technology Partners January 2005 - December 2008
InfoCision Management Corporation October 2002 - December 2004
Paragon Consulting Group June 1997 - September 2002
Cap Gemini Ernst & Young June 1995 - June 1997
Skills
Data Warehousing, Business Intelligence, Databases, Master Data Management, Microsoft SQL Server, ERP, SAP R/3, Database Design, SAP ERP, Requirements Analysis, Database Development, Database Administration, Visual Basic, SQL Server Management..., Informatica, Informatica..., VB.NET, XML, XML Schema, SAP BI, SSIS, Pentaho, High Availability, Availability Groups, Always On, VBScript, Powershell, Business Objects, BO Web Intelligence, FTP, Secure FTP, SAP BPC, JavaScript, Tomcat
Education
Bowling Green State University 1993 — 1995
Master of Science, Computer Science
Bowling Green State University 1990 — 1993
Bachelor of Science, Computer Science
Omar Investments September 2008 - Present
Nu-Image Transportation Services June 2012 - August 2012
Linking Employment, Abilities and Potential (LEAP) November 2009 - March 2010
InfoCision Management Corporation September 2008 - February 2009
Omar Investments September 2000 - June 2008
Bridgeway March 1999 - November 2000
Cuyahoga County Department of Children and Family Services August 1997 - March 1998
Skills
Non-profits, Fundraising, Healthcare, Leadership, Social Media, Marketing, Coaching, Public Speaking, Social Networking, Event Planning, Team Building, Strategic Planning, Nonprofits, Blogging, Online Marketing, Small Business, Customer Service, Entrepreneurship, Advertising, Training, Community Outreach, Event Management, Leadership Development, Public Relations, Recruiting, Teaching, Budgets, Social Media Marketing, Marketing Strategy, Staff Development, Time Management, Outlook, Start-ups, New Business Development, Marketing Communications, PowerPoint, Organizational..., Email Marketing, Research, Sales, Management, Market Research, Online Advertising, Newsletters, Facebook, Team Leadership, Direct Marketing, Lead Generation, Strategy, Editing
Education
Cleveland State University 1991 — 1995
B.A., Psychology, Social Work, Interpersonal Communications
InfoCision Management Corporation June 2004 - Present
Education
Wright State University 1996 — 1998
MA, History
Ashland University 1992 — 1996
BA, History and Spanish
InfoCision Management Corporation March 2009 - Present
PWB Systems, Inc. July 1995 - March 2009
Harris Wholesale 1985 - 1993
Skills
Management, Process Improvement, Business Analysis, Microsoft SQL Server, SQL, Business Intelligence, Software Development, Integration, Project Management
Education
Ashland University 1971 — 1975
BS/BA, Accounting and Finance
Squire Patton Boggs August 2014 - Present
Walmart Corporate Offices April 2013 - August 2014
InfoCision Management Corporation April 2011 - July 2012
Ohio Senate May 2008 - September 2008
Skills
Typing, Languages, Research, Financial Analysis, Data Analysis, Microsoft Office, Legal Research, Financial Reporting, Financial Market..., Financial Research, Legal Writing, Team Leadership, Marketing, Sales Management, Customer Service, Budgets, Process Improvement, Time Management, Microsoft Excel, PowerPoint, Leadership, Management
Education
Kent State University 2014 — 2016
Master of Public Administration (M.P.A.)
Ashland University 2012 — 2012
Post Baccalaureate - Paralegal Certificate, Legal Assistant/Paralegal, 3.89 - 4.0
Ashland University 2005 — 2009
Bachelor of Arts, Business Management and Spanish
Worth Avenue Group June 2015 - Present
Time Warner Cable May 2014 - June 2015
Time Warner Cable April 2009 - April 2014
InfoCision Management Corporation September 2007 - April 2009
Skills
Call Centers, Training, Quality Assurance, Management, Team Building, Analysis, Coaching, Customer Service, Sales Management, Workforce Management, Customer Experience, Telecommunications, CRM, Customer Retention, Leadership
Education
Bowling Green State University 2000 — 2004
Arts and Sciences, Interpersonal Communications
EY June 2014 - Present
Diebold August 2011 - June 2014
InfoCision Management Corporation November 2009 - August 2011
Target January 2009 - October 2009
Express Employment Professionals February 2008 - May 2008
Skills
Employment Law, Applicant Tracking..., College Recruiting, Recruiting, Employee Relations, Talent Management, Sourcing, Human Resources, Technical Recruiting, Full-life Cycle..., Talent Acquisition, Leadership, Training, Onboarding, Temporary Placement, Management, Program Management, Interviews, Change Management, HRIS, Policy, Employee Engagement, Leading Diverse Teams, Performance Management, Internet Recruiting, Workforce Planning, Diversity & Inclusion
Education
Case Western Reserve University 2005 — 2009
B.A.
Keller Graduate School of Management of DeVry University
InfoCision Management Corporation August 2012 - Present
Rogers Intergenerational Day Care October 2011 - July 2012
Skills
Active Directory, Windows Server, XP, Troubleshooting, Computer Hardware, Windows XP, Windows 7, Hardware, Administration, Software Installation, Help Desk Support, A+ Certified, Microsoft Office, System Administration, Software Documentation, Project Management, Access, Unix, COBOL, Lotus Notes, SQL, Visual Basic, Process Improvement, Databases, Microsoft SQL Server
Education
Ashford University 2011 — 2015
Bachelor's Degree, Information Technology
Jo-Lin April 2015 - Present
DIRECTV January 2014 - May 2014
GC Services May 2013 - December 2013
InfoCision Management Corporation January 2013 - May 2013
Home February 2010 - January 2013
Cloud 10 November 2005 - February 2010
Skills
Call Centers, Training, Customer Experience, Customer Satisfaction, Coaching, Data Entry, Outlook, Call Center, Customer Service, Process Improvement, Microsoft Office, Windows, Troubleshooting, Workforce Management, Performance Management, Operations Management, Consumer Debt, Collections, Management, Leadership, Time Management, Team Leadership, Microsoft Excel, Team Building, Vendor Management, Account Management, System Administration, Customer Retention, nurse's aide, Geriatric Nursing, extended care facility
Education
Ashford University 2011 — 2014
Sociology, Sociology, 3.0-3.5
American InterContinental University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Healthcare Administration
International Paper September 2014 - Present
Reinhart Foodservice April 2014 - July 2014
InfoCision Management Corporation 2012 - April 2014
Skills
Employee Training, Human Resources, Data Analysis, Team Building, Employee Recognition, Employee Relations, Hiring Employees, Coaching, Training, Leadership, Conducting Interviews, Screening Resumes, Talent Management, Interviewing Skills, New Hire Orientations, Customer Service, Goal Setting, Six Sigma, Store Management, Timely Decision Making, Microsoft Office, Analysis, Performance Reviews, Performance Improvement, HR Policies, HRIS, Kronos, Recruiting, Talent Acquisition, Microsoft Excel, Applicant Tracking..., Management, Statistics, Statistical Data..., Onboarding, Full-life Cycle..., Employee Benefits, Employee Engagement, Retention Strategies, 401k, Payroll, Workers Compensation, FMLA, Ethics, Affirmative Action..., EEOC, OFCCP, SAP, Workbrain, SuccessFactors
Education
Ashland University 2009 — 2011
M.B.A, Human Resources
The College of Wooster 1997 — 2001
B.A., Economics
pittsford
pittsford
pittsford
Akron City Hospital June 2014 - Present
Stanley Staffing February 2011 - June 2014
InfoCision Management Corporation December 2009 - February 2011
The Little Gym June 2001 - August 2009
Barrington Golf Club January 1998 - March 2001
Aetna Health Plans January 1996 - January 1998
Skills
Customer Service, Recruiting, Cold Calling, Team Building, Interviews, Applicant Tracking..., Human Resources, Management, Marketing, Leadership, Budgets, Training, Temporary Placement, Team Leadership, Resume Writing, Employee Benefits, Administrative..., Account Management, Sales, Hiring, Call Centers, Time Management
Education
Kent State University 1997 — 2001
Masters, Business Administration
Bowling Green State University 1990 — 1995
Bachelor of Science, Education, Exercise Science
Revere 1986 — 1990
High school diploma, College Prep
InfoCision Management Corporation ASM-Corporate TrainerDialAmerica MarketingMay 1999 - August 2000
Education
Baldwin Wallace University 1994 — 1999
BA/BS, Marketing and Psychology
InfoCision Management Corporation July 2014 - Present
State Farm Insurance - CAT Team 2004 - 2007
Atlas America/Viking Resources Corporation January 1989 - January 2004
Skills
Photography, Microsoft Office, Microsoft Excel, PowerPoint, Time Management, Customer Service, Outlook, Microsoft Word
Education
High Tech Center North 2010 — 2010
Certification, Medical Coding & Billing
Brigham Young University
History/Geography
Kent State University
Design
Louisiana State University
Business
Youngstown State University
Marketing/History
KeyBank April 2012 - Present
InfoCision Management Corporation February 2012 - April 2012
KeyBank September 2011 - November 2011
Key Bank March 2003 - July 2011
May Department Stores November 2001 - March 2003
Raymond James & Associates, Inc August 1997 - November 2001
May Department Stores 1986 - 1997
Great Lakes Data Center 1986 - 1997
Skills
COBOL, C#, IBM Mainframe, SQL Server, .NET, Banking, Requirements Analysis, JCL, Microsoft SQL Server, Testing, SQL, Requirements Gathering, TSO, Software Documentation, Business Analysis, SDLC, Leadership
Education
Bowling Green State University 1983 — 1985
Bachelor of Science in Business Administration, Management Information Systems
Ohio Wholesale Inc. April 2015 - Present
ShutterBooth Northeast and Central Ohio February 2012 - Present
Leiden Cabinet Company October 2012 - August 2014
CAP & Associates, Inc. February 2007 - September 2012
PolyFlex LLC March 2006 - February 2007
Rainbow Crane March 2005 - December 2005
InfoCision Management Corporation December 2003 - March 2004
Skills
Manufacturing
Education
Stark State College of Technology 2014 — 2016
Associate of Science (A.S.), Network Administration and Security, 3.66
Akron Institute of Herzing University 2003 — 2004
Certification, Computer Network Administration
MedSave USA July 2014 - Present
St. Barnabas November 2013 - Present
BrightStar Care August 2013 - Present
InfoCision Management Corporation June 2013 - Present
Lifesteps, Inc. January 2013 - May 2013
NHS Human Services March 2012 - January 2013
Giant Eagle August 2010 - August 2012
Dr. Wrightson-Pain Management Clinic September 2011 - November 2011
Pizza Joes January 2011 - October 2011
Tic Toc August 2009 - November 2010
Skills
Personal Care, Medical Records, Medical Coding, Medical Billing, Written Correspondence, Office Management, Data Entry, Telephone Skills, Customer Service, Time Management, chart prepping, Filing, Indexing, Cashiering, Retail Sales, Visual Merchandising, Loss Prevention, Store Management, Inventory Management, Inventory Control, Phone Etiquette, Customer Satisfaction, Microsoft Excel, Microsoft Word, Cash Handling Experience, insurance billing
Education
Mildred Elley 2013 — 2013
Medical Transcription/Transcriptionist
National College 2009 — 2011
Associates, Health Information Technology
Slippery Rock University of Pennsylvania 2004 — 2007
Bachelors of Science, Creative Writing
InfoCision Management Corporation
Skills
Recruiting, Talent Acquisition, Employee Relations, Employee Engagement, Interviews, Management, Customer Retention, Human Resources, Call Centers, Employee Training, HRIS, Employee Benefits, Cold Calling, College Recruiting
Education
Cedarville University 1993 — 1997
Bachelor's degree, Business Management
ResCare 2009 - 2009
InfoCision Management Corporation August 2008 - November 2008
Skills
◦Taking chief complaint, ◦Injections,..., ◦Understanding of..., ◦Electrocardiogram..., ◦¬Microsoft Office..., ◦Charting, ◦Wound care, ◦Working with...
Education
Kaplan College-Dayton 2010 — 2011
Medical/Clinical Assistant, 3.0
MBF (Medical Benevolence Foundation) May 2013 - Present
InfoCision Management Corporation December 2010 - May 2013
Babies R Us February 2010 - February 2011
Spirit Halloween August 2010 - November 2010
U.S. Census Bureau April 2010 - August 2010
Briarwood Healthcare Community June 2009 - August 2009
Vital Bridges Center on Chronic Care May 2008 - June 2008
Skills
Microsoft Office, Public Speaking, Event Planning, Public Relations, Marketing, Disaster Recovery, Team Building, Team Leadership, Team Motivation
Education
Bluffton University 2005 — 2009
Bachelor of Science (BS), Social Work
The University of Akron August 2012 - Present
Sterling Jewelers August 2007 - July 2011
InfoCision Management Corporation August 2002 - September 2003
Skills
IMS Systems, Microsoft Word, Data Entry, Scanners, QuickBooks, Quality Control, Inventory Control, Customer Service, Shipping, Fax, copier, filing
Education
The University of Akron 2011 — 2015
Brown Mackie College-Akron 2003 — 2005
Associate's degree, Accounting
McDonald's Corporation June 2011 - Present
InfoCision Management Corporation June 2009 - April 2011
Steak n Shake February 2007 - October 2008
Skills
Hands-on Training, Customer Service, Leadership, Learning Quickly
Education
Kaplan College-Dayton 2012 — 2013
Geek Squad September 2012 - Present
McDonald's Corporation February 2010 - June 2012
InfoCision Management Corporation September 2008 - March 2009
Skills
Computer Hardware, OS X, Microsoft Excel, PowerPoint, Customer Experience, Management, Windows Vista, Social Media, Outlook, Sales, Technical Support, Social Networking, Network Administration, HTML, Telecommunications, Data Entry, Windows Server, Training, System Administration, Access
Education
ITT Technical Institute-Arlington 2012 — 2013
Associate's degree, Computer Networking Systems
ITT Technical Institute-Madison 2010 — 2013
Associate's degree, Computer Networking Systems
G4S April 2014 - December 2014
Giant Eagle September 2011 - April 2012
InfoCision Management Corporation January 2011 - September 2011
United States Marine Corps January 2007 - January 2011
Walmart September 2006 - January 2007
Pizza Hut July 2004 - September 2006
Education
Erie Business Center-New Castle 2013 — 2013
InfoCision Management Corporation April 2009 - Present
Education
Paul G Blazer High School 1979 — 1983
Associate's degree, Business Management
Ashland Community and Technical College
www.liveops.com April 2007 - Present
InfoCision Management Corporation February 2007 - January 2008
AT&T September 2004 - August 2006
Skills
Microsoft Office, Customer Service, Account Management, Communication, Analytics, Research, Data Entry, Human Resources, Grant Writing, PowerPoint, Humanities, Theatre, Healthcare, Information Technology, Call Centers
Education
Cleveland State University 2004 — 2013
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
InfoCision Management Corporation 2011 - 2013
Burdman Group 2008 - 2010
Skills
Direct Marketing, Advertising, Direct Mail, Marketing Communications, Marketing, Marketing Strategy, Telemarketing, Creative Strategy, Account Management, Public Relations, Copywriting
Education
Capital University 1986 — 1988
Bachelor of Arts (B.A.), Business Administration and Management, General
Capital University 1986 — 1988
Bachelor of Arts (BA), Business Administration and Management, General
InfoCision Management Corporation April 2012 - December 2013
Credit One Bank April 2000 - November 2011
Trumbull Credit and Adjustment Bureau September 1996 - April 2000
Nabisco Foods Group April 1984 - August 1995
Skills
Microsoft Excel, Customer Service, Credit Cards, Credit, Banking, Accounts Receivable, Financial Analysis, Risk Management, Access, Process Improvement, Analysis, Finance, Forecasting, Invoicing, Call Centers, Sales, Customer Satisfaction, Customer Retention, Microsoft Office
Education
Richard J Daley Community College 1981 — 1983
City Colleges of Chicago-Richard J Daley College
Global Gov/Ed April 2015 - Present
InfoCision Management Corporation January 2015 - April 2015
Miami Jacobs Career College November 2013 - October 2014
Enterprise Rent-A-Car April 2010 - September 2013
Target November 2009 - April 2010
Skills
Retail Pro Software, •Understanding of the..., •Knowledge of..., •Use time and..., •Accustomed to..., •Ability to interact...
Education
Bowling Green State University 2001 — 2005
BSBA, Business, Management, Marketing, and Related Support Services
InfoCision Management Corporation February 2012 - Present
Education
American InterContinental University 2005 — 2008
Associate's degree, Business Administration and Management, General
Rite Aid Pharmacy 2013 - 2014
InfoCision Management Corporation August 2012 - March 2013
Skills
Management, Customer Service, Telecommunications, Hospitality
Education
Erie Business Center-New Castle 2009 — 2010
Associate's degree, Hotel Restaurant and Institutional Management
Bradford School 1988 — 1989
Attended Retail Management Program, Retail Management Accounting
Lawrence County Career and Technical Center 1985 — 1988
Diploma, General studies Restaurant Trades
Spherion Staffing Solutions September 2014 - Present
Spherion Staffing Solutions 2014 - 2015
Washington-Greene ARS May 2014 - September 2014
Cambridge Home Health July 2013 - May 2014
Don Paella Catering Services September 2012 - July 2013
InfoCision Management Corporation July 2008 - February 2012
Diversified Family Services January 2007 - June 2008
Lawrence County ARC April 2005 - December 2006
TRCIL November 2004 - January 2005
Diversified Family Services June 2003 - February 2004
Skills
Notary Public, Microsoft Office, Sabre, Apollo
Education
California University of Pennsylvania 1994 — 1998
Bachelor of Arts Geography-Travel & Tourism, Travel and Tourism, 2.7
California University of Pennsylvania
Bachelor of Arts, Geography; Travel and Tourism
InfoCision Management Corporation March 2015 - May 2015
STARCON International, Inc. September 2014 - October 2014
IHOP November 2010 - September 2014
Arby's Restaurant Group, Inc. October 2009 - September 2010
Education
Ashland Community and Technical College 2010 — 2013
Architectual Drafting Certifications, Architectual Drafting