Grand Traverse Resort and Spa
Address: 100 Grand Traverse Village Blvd, Acme, MI 49610 Phone: (231) 534-6000Website: : : : Place name: Category: : : : Website: http://www.grandtraverseresort.com/ Category: Resort Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Priceline and TripAdvisor.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Jan 27 Mon, Jan 28 2 1 guest2 guests3 guests4 guests $115 Priceline Best price guaranteed · Huge last minute savings $115 Booking.com $115 Expedia.com $115 Hotwire.com $115 Hotels.com $115 Orbitz.com $131 TripAdvisor.com $115 Travelocity.com $115 getaroom $108 Nustay.comView more room rates View more rates from $108Couldn't update prices. Try again.PricelineTotal: $145/night$115View room rates on Priceline Booking.comTotal: $145/night$115View room rates on Booking.com Expedia.comTotal: $145/night$115View room rates on Expedia.com Hotwire.comTotal: $145/night$115View room rates on Hotwire.com Hotels.comTotal: $145/night$115View room rates on Hotels.com Orbitz.comTotal: $145/night$115View room rates on Orbitz.com TripAdvisor.comTotal per night$131View room rates on TripAdvisor.com Travelocity.comTotal: $145/night$115View room rates on Travelocity.com getaroomTotal: $145/night$115View room rates on getaroom Nustay.comTotal: $124/night$108View room rates on Nustay.com Grand Traverse Resort and Spa100 Grand Traverse Village Blvd, Acme, MI 1,823 reviews Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Priceline and TripAdvisor.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Jan 27 Check out Mon, Jan 28PricelineTotal: $145/night$115View room rates on Priceline Booking.comTotal: $145/night$115View room rates on Booking.com Expedia.comTotal: $145/night$115View room rates on Expedia.com Hotwire.comTotal: $145/night$115View room rates on Hotwire.com Hotels.comTotal: $145/night$115View room rates on Hotels.com Orbitz.comTotal: $145/night$115View room rates on Orbitz.com TripAdvisor.comTotal per night$131View room rates on TripAdvisor.com Travelocity.comTotal: $145/night$115View room rates on Travelocity.com getaroomTotal: $145/night$115View room rates on getaroom Nustay.comTotal: $124/night$108View room rates on Nustay.com Hotel details Set on 900 acres of woodland and gardens, this sprawling resort is 7 miles from Cherry Capital Airport and 11 miles from Grand Traverse Mall. … MORE Accommodations range from understated rooms in a 17-story tower to 1-and 2-bedroom condos. Hotel rooms feature free Wi-Fi, iPod docks and flat-screens, plus coffeemakers and minifridges. Condos add dining areas, kitchenettes and patios or balconies. Amenities include 3 championship golf courses, a 100,000-sq-ft fitness center with tennis courts, a private beach club and an indoor water park. A spa, pools, shops, and 3 restaurants and 2 bars round out the amenities. Parking and an airport shuttle are free. Free Wi-Fi Free parking Indoor and outdoor pool Air-conditioned Laundry service Business center Free breakfast Pet-friendly Beach access Room service Kid-friendly Restaurant Kitchens in some rooms Airport shuttle Hot tub Spa Fitness center Golf course Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Grand Traverse Resort and Spa Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Some guests said the rooms were dated, and that cleanliness & maintenance could be improved Location · Shopping nearby Service & facilities · Guests appreciated the friendly staff View all reviews Questions & answers Ask a question See all questions (11)
Grand Traverse Resort and Spa List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Grand Traverse Resort and Spa. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Grand Traverse Resort and Spa Employees
Nook and Cranny Cleaning Services January 2002 - Present
Grand Traverse County Sheriffs Dept. 1987 - 1990
Grand Traverse Resort and Spa 1985 - 1987
Skills
Customer Service, Management, Cleaning Validation, Window Cleaning, Process Scheduler, Contractors
Education
Traverse City High School 1979 — 1982
Business Dipoloma
Michigan State University
DJMCW LLC September 2012 - Present
George Washington University - Medical Faculty Associates January 2011 - February 2012
Comprehensive Health Services June 2010 - January 2011
Rural/Metro Corporation October 2005 - June 2010
RCI incorporated July 2004 - September 2005
Grand Traverse Resort and Spa March 2002 - July 2003
Grandover Resort September 2000 - March 2002
Grand Traverse Resort and Spa October 1998 - September 2000
Luxor Hotel & Casino May 1995 - October 1997
Hyatt Hotels Corporation November 1988 - May 1995
Skills
Healthcare, ACLS, Healthcare Management, Cpr Certified, Hospitals, BLS, EMR, Emergency Medicine, Clinical Research, HIPAA, EKG, Health Education, Patient Safety, PALS, Critical Care, Home Care, Healthcare Information..., Medical Terminology, Health Promotion, Resort / Hospitality..., Resorts, Hospitality Management, Master Scuba Diver, Boy Scouts, Eagle Scout, Entrepreneurship, NREMT, Public Health, Emergency Services, EMS, Emergency Medical, Paramedic, Disaster Response, First Aid, First Responder, Preparedness, Rescue, Emergency Management, Hazardous Materials, Firefighting, Fitness, Homeland Security, Public Safety, Patient Education, Emergency, Medicine, Conflict Resolution, Pediatrics, Clinics, Crisis Management
Education
The Greatest School of them All! 1984 — 2020
NREMT - Paramedic, Florida Firefighter FFI / FFII, Liberal Arts and Sciences/Liberal Studies
Monroe Community College 1981 — 1983
Associate of Science (AS), Liberal Arts and Sciences, General Studies and Humanities, Good enough for a diploma!
Hearthside Grove Resort/Motorcoach Living Magazine June 2014 - Present
Grand Traverse Resort and Spa April 2014 - Present
Try Travel Writing April 2013 - Present
Traverse Magazine June 2012 - Present
Midwest Wine Press June 2012 - Present
Michigan Blue Magazine January 2012 - Present
Midwest Living January 2011 - Present
Schneider Communications March 2010 - Present
U.S. Army Corps of Engineers January 2010 - Present
Booth Newspapers, Lansing Bureau 2005 - 2010
Skills
Editing, Journalism, Copy Editing, Newspaper, Blogging, Magazines, Publications, Feature Articles, Press Releases, AP Style, Newspapers, Multimedia, Proofreading, Web Content, Freelance Writing, Storytelling, News Writing, Photography, Travel Writing, Publishing
Education
University of Michigan 1978 — 1993
Bachelor of Arts, Communications
University of Michigan
Bachelor of Arts, Communications , Journalism
The Alexander April 2015 - Present
Idyll Farms LLC. May 2014 - January 2015
Eli Broad Graduate School of Management August 2012 - August 2014
Michigan History Foundation January 2014 - April 2014
Grand Traverse Resort and Spa May 2013 - August 2013
L.L. Bean July 2011 - January 2012
Gull Island Marine July 2001 - October 2010
Skills
Event Planning, Microsoft Excel, Sales, Customer Service, Social Media, Merchandising, Marketing, PowerPoint, Microsoft Office, Facebook, Microsoft Word, Time Management, Social Networking
Education
Michigan State University 2012 — 2014
Master of Hospitality Business, Hospitality Administration/Management, GPA 3.83
Rollins College 2006 — 2010
BA, History
Larkin Group - Traverse City June 2015 - Present
Larkin Group May 2014 - August 2014
Grand Traverse Resort and Spa August 2009 - August 2014
College Fields Golf Club August 2013 - November 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Michigan State University 2011 — 2015
Bachelor of Arts (BA), Economics
Grand Traverse Resort & Spa October 2001 - Present
Grand Traverse Resort and Spa April 1997 - September 2001
Grand Traverse Resort and Spa August 1988 - April 1997
Skills
Golf, Resorts, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Customer Service, Tourism, Event Planning, Restaurants, Event Management, Budgets, Revenue Analysis
Education
Michigan State University 1986 — 1989
Bachelor of Science, Computational Mathematics
Child and Family Services of Northwestern Michigan February 2014 - Present
Third Level Crisis Intervention Center September 2013 - March 2014
Fit For You Health Club February 2011 - February 2014
Victoria's Secret October 2010 - October 2011
Victoria's Secret November 2007 - October 2011
Grand Traverse Resort and Spa May 2010 - September 2010
Victoria's Secret November 2009 - January 2010
Nordstrom September 2008 - August 2009
Interlochen Center for the Arts June 2003 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Time Management, Appointment Scheduling, Administrative..., Friendly Personality, Compassion, Project Initiation, Communication Skills, Creativity, Customer Service, Problem Solving, Organization, Project Planning, Leadership, Administrative...
Education
Argosy University-Phoenix Online Division 2013 — 2015
Bachelor of Arts (BA), Psychology with a concentration on Child and Adolescent Studies, 3.88
World Coach Institute 2013 — 2013
Certified Life Coach, Life Coaching
Northwestern Michigan College 2007 — 2013
Associate of Arts and Sciences (AAS), Psychology, 3.5
Traverse City West Senior High School 2004 — 2007
High School Diploma
Privet Gastronomy January 1989 - Present
Grand Traverse Resort and Spa April 2009 - August 2012
Marriott Hotel April 2007 - December 2009
PGA National Resort & Spa June 2004 - September 2007
Marriott Hotel 1998 - 2004
InterContinental Hotels Group March 1991 - 1998
Architect of the Capitol 1987 - 1991
Scandinavian Cruisers 1985 - 1987
Skills
Hotel Management, Hotels, Hospitality Management, Hospitality, Pre-opening, Front Office, Revenue Analysis, Rooms Division, Banquets, Micros, Restaurants, Yield Management, Catering, Fine Dining, Menu Development, Cuisine, Culinary Skills, Recipes, Food, Cooking
Education
University of Miami 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Barcelona 1998 — 2001
Bachelor of Arts (B.A.), Culinary Arts/Chef Training
Marriott Hotels July 2015 - Present
WOW Guest Service Consulting Group September 2014 - Present
Leland Lodge Resort April 2014 - August 2014
Dustys Wine Bar October 2013 - April 2014
Lodge & Spa at Cordillera May 2013 - August 2013
Ruby Tuesday October 2012 - May 2013
Grand Traverse Resort and Spa May 2012 - August 2012
Courtside Cafe August 2011 - May 2012
Skills
Customer Service, Social Media, Public Speaking, Teamwork, Hospitality, Food and Beverage, Golf, Event planning, Customer relations, Photoshop, Research, Food & Beverage, Event Management, Catering, HTML, Restaurants, Hospitality Industry, Hotels, Customer Satisfaction, Hotel Management, Resorts, Hospitality Management, Food, Restaurant Management, Time Management, Fine Dining, Menu Development, Front Office, Event Planning
Education
Michigan State University 2010 — 2014
Bachelor of Arts (B.A.), Hospitality Business
KEYE-TV December 2014 - Present
KVUE-TV October 2013 - December 2014
HBA Parking System, Inc. August 2012 - December 2012
KVUE-TV January 2012 - December 2012
iPic Theaters December 2011 - February 2012
Soul Hole May 2011 - September 2011
Grand Traverse Resort and Spa November 2010 - December 2010
Magnolia Cafe March 2008 - July 2010
Which Wich? Superior Sandwiches November 2007 - March 2008
Northern Broadcast, Inc. May 2007 - September 2007
Skills
Online Research, Research, Manual Labor, Cleaning, Cashiering, Inventory, Entertainment, Board Operation, Master Control, Radio, Data Entry, Stocking, Volunteering, Training, Mathematics, Customer Service, Dishwashing, Organization, Stand-in, Extras, Typing, Purchase Recommendations, Deejaying, Creative Writing, Singing, Childcare, Food Preparation, Video Editing, Audio Editing, Camera Operating, Directing, Performing Arts, Assembling, Body Language
Education
Northwestern Michigan College 2004 — 2005
English Language and Literature, General
Chart House August 2013 - Present
HT Grill March 2003 - December 2012
Olive Garden March 1999 - November 2002
PGA National Resort & Spa October 1996 - December 1998
Schelde's Grill and Spirits April 1988 - December 1998
Grand Traverse Resort and Spa April 1993 - September 1996
Skills
Bartending, Food Service, Food Preparation, Turf Management, Communication Skills, Wine & Spirits Industry, ServSafe, Serve Safe Certified, Wine Education, Sales, Inventory Management, Food & Beverage, Restaurants, Hospitality, New Business Development, Wine, Hospitality Management, Culinary Skills
Education
Northwestern Michigan College 1992 — 1996
Traverse City Senior High School 1987 — 1989
Grand Traverse Resort and Spa Trade school ownerSelf-employedJanuary 2011 - Present
Tinks Pixiedust &Moonbeams January 1998 - Present
Skills
Teaching, Microsoft Office, Public Speaking, Research, Customer Service, Curriculum Design, Microsoft Excel, PowerPoint, Curriculum Development, Microsoft Word, Coaching, Strategic Planning
Education
Kirtland Community College
Associate of Applied Science, Cosmetology, Manicurist, Esthetician, and Instructor
Saginaw Valley State University
Wells Fargo July 2014 - Present
The School of Hospitality Business February 2013 - May 2014
Wells Fargo May 2013 - August 2013
Grand Traverse Resort and Spa May 2012 - August 2012
Kellogg Hotel and Conference Center January 2012 - May 2012
Colony's Quality Meats May 2011 - August 2011
Skills
Customer Service, Hospitality
Education
Michigan State University 2010 — 2014
B.A., Hospitality Business w/ Specialization in Hospitality Real Estate & Development
Amazon.com June 2015 - Present
BIGGBY COFFEE June 2013 - Present
Advance Employment Services September 2014 - December 2014
Grand Traverse Resort and Spa June 2014 - August 2014
Michigan State University May 2013 - September 2013
Best Buy August 2009 - August 2011
Skills
Recruiting, Human Resources, Leadership, Benefits Administration, Customer Service, Oral & Written..., Hospitality, Sales, Trusting Relationships, Microsoft Office, Apple Certified, Onboarding, New Hire Orientations, New Hire Paperwork, Employee Recognition, I-9 Compliance
Education
Michigan State University 2011 — 2015
Bachelor of Arts (B.A.), Human Resource Management, 3.55
Novi High School 2008 — 2011
High School Diploma
GF Management March 2015 - Present
Embassy Suites Phoenix-North July 2014 - March 2015
Grand Traverse Resort and Spa May 2013 - August 2013
Gateway Canyons LLC May 2012 - August 2012
SpringHill Suites by Marriott August 2010 - August 2011
Skills
Customer Service, TIPS Certified, Serve Safe Certified, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Social Media, Public Speaking, English, HTML, Facebook
Education
Ferris State University 2011 — 2014
Resort Management, Resort Management
Oakland Community College 2010 — 2011
Schoolcraft College 2009 — 2010
HFR Asset Management September 2014 - Present
W Hotels June 2014 - August 2014
Alpha Phi Sorority January 2012 - January 2013
Grand Traverse Resort and Spa May 2012 - August 2012
Joe & Lewie's Penalty Box October 2008 - January 2012
Hensler & Associates Wealth Management, Inc July 2009 - June 2010
Skills
PowerPoint, Excel, Social Media, Customer Relations, Marketing and Design, Leadership, Adobe Creative Suite, Customer Service, Event Management, Facebook, Microsoft Excel, Social Media Marketing, Event Planning, Public Speaking, Hospitality, Marketing, Public Relations, Social Networking, Marketing Strategy, Marketing Communications
Education
Michigan State University 2010 — 2014
Bachelor of Arts (BA), Hospitality Business
Unidine April 2015 - Present
North American International Auto Show January 2015 - January 2015
Grand Traverse Resort and Spa September 2013 - December 2014
Mr. B's in Shelby March 2008 - August 2013
Mr. B's October 2000 - August 2013
Skills
Marketing Strategy, Microsoft Office, Account Reconciliation, Microsoft Word, Time Management, Contract Negotiation, Microsoft Excel, Customer Service, Interviews, Financial Analysis, Account Management, Strategic Planning, Budgets, Management, Purchasing, Leadership, Team Management, Forecasting, Social Media, Cash Flow, Process Improvement, Team Leadership, Sales, Team Building, Project Management, SAP, Marketing, Event Management, Sales Management, Operations Management, Inventory Management, Public Speaking, New Business Development, PowerPoint
Education
Oakland University 2008 — 2011
BS, General Management
Eisenhower High School 1999 — 2002
Homestead Management Group December 2014 - Present
Kilwins Chocolates Franchise, Inc. April 2014 - July 2014
The Inn at Stonecliffe April 2009 - December 2012
Morley Companies May 2000 - August 2007
HB Stubbs Exhibits and Events December 1999 - May 2000
Grand Traverse Resort and Spa March 1999 - November 1999
Westin Hotels December 1994 - February 1999
Skills
Hospitality, Cross-functional Team..., Hotels, Trade Shows, Leadership, Event Management, Event Planning, Sales, Management, Marketing, Negotiation, Budgets, Hospitality Industry, Resorts, Food & Beverage, Customer Satisfaction, Hospitality Management
Education
Michigan State University 1984 — 1988
Bachelor of Science
CVS Health July 2015 - Present
CVS Caremark Corporation May 2012 - July 2015
Kroger November 2009 - August 2011
Chili's Grill & Bar May 2008 - October 2008
Grand Traverse Resort and Spa May 2008 - August 2008
Brides by Demetrios January 2007 - August 2007
Hollister Co. October 2006 - August 2007
Skills
Microsoft Office, Customer Satisfaction, Pharmacy, Microsoft Excel, Customer Service, Event Management, Cpr Certified, Event Planning, Microsoft Word, PowerPoint, Pharmaceutical Industry
Education
Nova Southeastern University 2011 — 2015
PharmD
Michigan State University 2007 — 2011
Bachelor of Science, Nutritional Science
Northern Michigan University 2008 — 2008
N/A
Moody Tongue Brewing Co. July 2014 - Present
La Sirena Clandestina May 2014 - Present
Whole Foods Market Chicago September 2011 - June 2014
Little Goat Diner June 2013 - October 2013
John G. Shedd Aquarium May 2013 - July 2013
Grand Traverse Resort and Spa February 2007 - April 2009
Skills
Food & Beverage, Culinary Skills, Hospitality, Catering, Menu Development, Restaurants, Customer Service, Hotels, Hospitality Industry, Event Management, Microsoft Excel, Hospitality Management
Education
University of Illinois at Chicago 2011 — 2015
Biology
University of Illinois at Chicago 2011 — 2015
Biology/Biological Sciences, General
Grand Traverse Resort and Spa August 2012 - Present
Boca Raton Resort & Club February 2010 - May 2012
Marriott's Harbor Beach Resort & Spa March 2001 - November 2009
Bay Floral Enterprises 1990 - 1997
Skills
Excellent communication..., Initiative and Ownership, Meticulous Attention to..., Accounts Payable, Report & Document..., Payroll Administration, Quickly Master New..., Records Management, Inventory Management, Expense Reduction, Proactive Team Support, Spreadsheet & Database..., Payroll, Expenses, Management, Hospitality, Hospitality Industry, Front Office, Hospitality Management, Customer Service, Food & Beverage, Resorts, Restaurants, Spa, Hotel Management, Sales, Event Management, Tourism, Human Resources
Education
Northwestern Michigan College 1997 — 2000
Grand Traverse Resort and Spa June 2014 - Present
Fairmont Chicago, Millennium Park May 2013 - June 2014
Fairmont Hotels and Resorts June 2008 - May 2013
Skills
Hospitality Management, Hospitality Industry, Opera, Hotels, Hospitality, Contract Negotiations, Sales Management, Customer Relations, Negotiation, Outlook, Word, Strategic Planning, Excel, Microsoft Office, Building Relationships, Food & Beverage, Resorts, Revenue Analysis, Sales, Meeting Planning, Convention Services, Microsoft Excel, Microsoft Word, Customer Service, Contract Negotiation
Education
Michigan State University 2004 — 2008
Hospitality Business
Michigan State University 2004 — 2008
Bachelor of Arts (B.A.), Hospitality Business
Detroit Diesel May 2014 - August 2014
Peninsula Cellars Winery June 2013 - August 2013
Grand Traverse Resort and Spa May 2013 - August 2013
Frostic School of Art September 2011 - April 2013
Boyne Highlands Resort June 2012 - August 2012
NCG Cinemas October 2010 - May 2012
Skills
Leadership Development, Customer Service, Employee Engagement, Microsoft Excel, PowerPoint, Organizational..., Interviews, Microsoft Word, Coaching, Microsoft Office, Hospitality Service
Education
Michigan State University - The Eli Broad Graduate School of Management 2013 — 2015
Bachelor of Arts, Logistics, Materials, and Supply Chain Management, Junior
Grand Blanc High School 2007 — 2011
Diploma
Munson Medical Center May 2014 - Present
Grand Traverse Resort and Spa October 2010 - Present
Varner Family March 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Negotiation, Editing, Writing, iMovie, iPhoto, Skype, Healthcare, Management, Teamwork, Time Management
Education
Michigan State University 2013 — 2017
Biomedical Laboratory Science
University of Michigan Football August 2015 - Present
University of Michigan Women's Field Hockey August 2014 - May 2015
Bell Tower Hotel August 2013 - May 2015
Grand Traverse Resort and Spa July 2012 - August 2013
Vail Cascade Resort by Destination Hotels & Resorts August 2008 - May 2012
Skills
Customer Service, Communication, Time Management, Leadership, Teamwork, Team Management, Creativity, Confidentiality, Conflict Management, Conflict Resolution, Confidant, Hospitality, Hotels, Determined to Succeed, Multi Tasking, Highly responsible, Proactive self-starter, High Pressure Situations, Management
Education
University of Michigan 2014 — 2016
Sports management, Finance and Financial Management
Eastern Michigan University 2013 — 2014
Sports management, Finance and Financial Management
Northwestern Michigan College 2011 — 2013
EXDO Management September 2015 - Present
Morton's The Steakhouse August 2014 - May 2015
Kevin Taylor Restaurant Group May 2011 - April 2014
Grand Traverse Resort and Spa May 2010 - August 2010
Flatirons Habitat for Humanity January 2010 - May 2010
The American Institute of Architects (AIA) May 2007 - December 2007
Skills
Hand Drafting, AutoCAD, Revit, SketchUp, Adobe Creative Suite, Creativity, 3D Modeling, Construction, Sustainable Design, Urban Design, Urban Planning, Construction Drawings, Conceptual Design, Organizational..., Customer Service, Foreign Languages, Marketing, Social Networking
Education
University of Colorado at Boulder 2007 — 2011
Bachelor's of Environmental Design, Architecture
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2008 — 2009
Semester Abroad, Architecture/ Spanish
DJ Mikey/VIP Entertainment Co January 1980 - Present
Region 5 Head Start Association September 2007 - January 2009
Michigan Head Start Association October 2005 - January 2009
Grand Traverse Resort and Spa 2008 - 2009
Grand Traverse Resort and Spa 2008 - 2009
Church God 2004 - 2005
Jameson Inns June 2000 - January 2004
Skills
Event Planning, Hospitality, Event Management, Hotels, Hospitality Management, Food & Beverage, Hotel Management, Social Media, Restaurants, Public Relations, Catering, Time Management, Hospitality Industry, Entertainment, Training, Meeting Planning, Customer Service
Education
Lawrence Technological University 2012 — 2016
Master of Business Administration (MBA)
Southeastern University 2002 — 2006
B.S., Church Leadership
North Central University 1984 — 1985
Pastoral Studies
Hagerty Insurance December 2006 - Present
Dobson Communications September 2004 - June 2006
Grand Traverse Resort and Spa October 2000 - September 2004
Skills
Sales Management, Negotiation, Salesforce.com, Event Planning, Office Administration, Property & Casualty..., Wireless Communications..., Sales Operations, Team Management, Field Operations, Customer Service, Account Management, Sales, Insurance
Education
Northwestern Michigan College 1996 — 1998
Associate's Degree
Lake Superior State University 1995 — 1996
Bachelor's Degree
Arcadia Bluffs May 2015 - Present
Forest Dunes Golf Club April 2002 - May 2015
Grand Traverse Resort and Spa May 1992 - October 2001
Skills
Turf, Golf Courses, Golf, Budgeting, Irrigation, GRASS, Environmental..., Teaching, Construction, Construction Management, Renovation, Golf Course Management, Scheduling, Supervisory Skills, Soil, Purchasing, Resorts, Drainage, Water, Customer Service, Microsoft Office, Problem Solving, Customer Relations, Residential, Contract Negotiation, Planning, Negotiation, Team Building
Education
Michigan State University 1990 — 1993
BS, Crop and Soil Sciences
Western Michigan University 1988 — 1990
Avon Automotive May 2015 - Present
RED Stamp, Inc. May 2012 - May 2015
Grand Traverse Resort and Spa April 2011 - May 2012
Grand Traverse Resort and Spa January 2008 - April 2011
Weyerhaeuser May 2004 - December 2006
Skills
Project Implementation, Environmental Policy, Employee Relations, Training & Development, Recruitment/Retention, ISO 14001, Environmental..., Change Leadership, Formal Presentations, Charity Events, Committee Management, Team Leadership, Teamwork, Volunteer Coordination, Administrative Work, Recruiting, Volunteer Management, Committees, Environmental Compliance, Charity, Employee Recognition, Change Management, Training, Customer Service, Project Management, Employee Training, Workshop Facilitation, Performance Management, Human Resources, Benefits Administration, Employee Benefits, Hospitality, Personnel Management, Leadership Development, Leadership, Labor Relations, Hospitality Management, Staff Development, Talent Management, Organizational..., Deferred Compensation, Performance Appraisal, Team Building, HRIS, Management, HR Policies, Talent Acquisition, New Hire Orientations, FMLA, Time Management
Education
Spring Arbor University 2007 — 2009
BA, Business & Organization Management, GPA 3.78
Omnex 2012 — 2012
Certificate of Completion, ISO 14001:2004 Internal Auditor
American Hotel & Lodging Educational Institute 2010 — 2010
Certified Hospitality Supervisor Certificate, Hospitality Administration/Management
Keller Logistics Group February 2014 - Present
P.O.W.E.R. Corporate Wellness November 2013 - Present
U.F.P. Urban Funk n' Pump Dance Fitness January 2011 - Present
Grand Traverse Resort and Spa September 2011 - August 2013
Skills
Resorts, Hospitality Management, Spa, Hotels, Hospitality, Pre-opening, Event Planning, Event Management, Corporate Events, Fitness Instruction, Group Training, Recreation Planning, Recreation, Exercise Design, Group Exercise..., Exercise Equipment, Office Administration, Budget Monitoring, Small Business, Wellness, Fitness, Exercise Physiology, Coordinating Events, Personal Training, Meeting Planning, Sales, Customer Service, Team Building, Management, Public Speaking, Training
Education
University of Dayton 1996 — 2000
Exercise Science
St. Ursula Academy 1992 — 1996
College/University Preparatory and Advanced High School/Secondary Diploma Program
Grand Traverse Resort and Spa February 2014 - Present
Frontier Computer Corp January 2010 - December 2014
Skills
Computer Hardware, Hardware, Troubleshooting, Networking, Servers, Windows, Windows 7, Windows Server, Technical Support, Active Directory
Education
Northwestern Michigan College 2010 — 2013
Associate's Degree, Computer Science
Grand Traverse Academy
Kennametal December 2011 - Present
Kennametal July 2007 - October 2010
Fernco, Inc July 2003 - July 2006
Fernco, Inc October 2004 - November 2005
Grand Traverse Resort and Spa January 2002 - July 2003
Skills
Employee Relations, Leadership, Microsoft Office, Human Resources, Employee Training, Lean Manufacturing, Management, Coaching, Project Planning, Organizational..., Cross-functional Team..., Continuous Improvement, Six Sigma, Training, Employee Benefits, Process Improvement, Customer Service, Performance Management, Time Management, Recruiting, Manufacturing, Policy, Sourcing, New Hire Orientations, Sales, Microsoft Excel, Onboarding, Team Building, Labor Relations, Benefits Administration, Leadership Development, FMLA, PowerPoint
Education
Spring Arbor University 2009 — 2011
Master of Arts in Organizational Management, Organizational Management
Oakland University 2004 — 2006
Bachelor of Arts, Communication
Northwestern Michigan College 1996 — 2001
Associate of Arts, Communication
Grand Traverse Resort and Spa May 2010 - August 2014
Hope College Biology Department January 2014 - May 2014
Hope College Academic Support Center January 2013 - May 2014
Dow Center Hope College 2010 - May 2014
Skills
Community Outreach, Lifeguard/first aid and..., Violin
Education
Hope College 2010 — 2014
Bachelor's Degree, Biology
Grand Traverse Resort and Spa November 2013 - Present
Omni Bedford Springs Resort & Spa May 2012 - October 2013
Milwaukee Country Club April 2011 - August 2011
Arcadia Bluffs Golf Club May 2010 - September 2010
Skills
Golf Course Management, Team Building, Team Leadership, Agronomy, Conservation Issues, Sports, Golf, Club
Education
Michigan State University 2009 — 2012
Bachelor of Science (BS), Agronomy and Crop Science
St. Clair County Community College 2007 — 2009
Northwestern Michigan College October 2003 - Present
Grand Traverse Resort and Spa July 1991 - October 2003
Skills
Inventory Management, Logistics, Purchasing, Customer Service, Process Improvement, Microsoft Office, Operations Management, Microsoft Excel, Negotiation, Leadership, Contract Negotiation, Continuous Improvement, Management, Food, Manufacturing, Training, Budgets, Project Planning, Hospitality
Education
Northwestern Michigan College 1998 — 2004
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Traverse City Central High School 1989 — 1991
Diploma, General
The Darden School Foundation December 2007 - May 2015
The Homestead 1766 October 2005 - November 2007
Stein Eriksen Lodge October 2004 - October 2005
Hershey Entertainment & Resorts 1997 - 2002
Grand Traverse Resort and Spa 1988 - 1997
Skills
Hospitality Management, Hotels, Hotel Management, Resorts, Food & Beverage, Hospitality Industry, Hospitality, Catering, Restaurants, Budgets, Cuisine, Event Management, Tourism, Pre-opening, Event Planning, Public Relations, Fine Dining, Banquets, Restaurant Management
Education
Johnson & Wales University 1977 — 1981
Bachelor of Science (B.S.), Food Service Management
Grand Traverse Resort and Spa May 2012 - Present
a farm June 2008 - August 2008
Skills
Microsoft word, Microsoft Excel, Computer Programming C#, Customer Service, Teamwork, PowerPoint, Event Planning, Training
Education
Northwestern Michigan College 2012 — 2016
Associate's Degree, Marine Technology Engineering
Fast Signs 2013 - Present
East Bay Township 2013 - Present
Sara Lee Corporation March 2000 - October 2012
East Bay Township 2004 - 2007
Grand Traverse Resort and Spa 1998 - 1999
Justus of Steamboat Inc. 1986 - 1998
Skills
Financial Analysis, Management, Sales Management, Community Organizing, Team Leadership, Community Development, Communication Skills, Coordinating Events, Public Relations, Sales, Advertising Sales, Graphic Design, Teamwork, Operating Budgets, Creative Strategy, Customer Service, Environmental Awareness, Interviews, Networking, Training
Education
Ferris State University - Kendall College of Art and Design
Graphic Design and Visual Communication
Northwestern Michigan College
Fine/Studio Arts, General
Southern Baptist Convention North American Mission Board June 2012 - Present
Affordable and Elegant January 2009 - Present
Self-employed January 1993 - 2013
Morningstar Aquaponics May 2010 - July 2011
Southern Natural Foods Cooperative June 1995 - August 1996
Grand Traverse Resort and Spa May 1989 - July 1991
Skills
Creating hor doeurves..., Live & organic..., Specialty Organic..., Fruit Carvings, Utilizing the arts for...
Education
Michigan State University 1977 — 1983
Bachelor of Arts (B.A.), Social Sciences
Doubletree Hotel Bay City Riverfront July 2010 - Present
Touchstone Crystal February 2015 - August 2015
Hotel Investment Services, Inc. June 2012 - March 2015
Great Wolf Lodge March 2009 - June 2010
Doubletree Hotel Bay City December 2003 - February 2009
Doubletree Hotel, Bay City, MI 2003 - 2009
Grand Traverse Resort and Spa September 1997 - November 2003
LaBelle Management 1994 - 1997
Skills
Hospitality Industry, Meeting Planning, Resorts, Food & Beverage, Restaurants, Hospitality, Hotels, Conventions, Conferences, Fundraising, Special Events, Catering, Budgeting, Hotel Management, Sales Management, Contract Negotiation, Proposal Writing, Promotions, Event Management, Budgets, Customer Service, Leadership, Event Planning, Team Building, Revenue Analysis, Hospitality Management, Convention Services, Yield Management, Banquets, Pre-opening, OnQ, Trade Shows, Sales, Marketing
Education
Michigan State University 1988 — 1992
BA, Hospitality Business
Michigan State University - The Eli Broad College of Business 1988 — 1992
Bachelor's degree, Hospitality Administration/Management
Grand Traverse Resort and Spa May 2012 - Present
Walt Disney World ResortOrlando January 2011 - July 2011
Hawk Hollow Golf Properties March 2009 - August 2010
Eagle Eye Golf September 2006 - January 2009
Weddings by April 2008 - August 2008
Skills
Food & Beverage, Hospitality, Time Management, Teamwork, Resorts, Catering, Hospitality Management, Restaurants, Restaurant Management, Menu Development, Culinary Skills, Food
Education
Madonna University 2009 — 2012
Bachelor of Science, Hospitality Management, Business Administration
Lansing Community College 2008 — 2009
Certificate of Completion, Wedding Planning
Cherry Growers Inc July 2007 - August 2010
Aflac May 2010 - July 2010
Grand Traverse Resort and Spa May 2008 - September 2008
Boyne USA October 2007 - February 2008
Grand Traverse Resort and Spa June 2007 - August 2007
Play It Again Sports and Fitness July 2006 - May 2007
OfficeMax November 2004 - May 2006
Education
Robert Morris University - Illinois 2008 — 2011
Northwestern Michigan College 2006 — 2008
Business
Kennametal January 2006 - Present
Fernco Inc August 2004 - August 2005
Grand Traverse Resort and Spa June 2000 - August 2004
Skills
Microsoft Word, Lotus Notes, Microsoft Office, Microsoft Excel, SAP, Clarinet, VIDEOJET, Six Sigma, Value Stream Mapping, 5S, Kaizen
Education
Spring Arbor University 2008 — 2010
Bachelor of Arts (BA), Family Life Education
Michigan State University March 2014 - Present
Michigan State University January 2014 - Present
Wells Fargo May 2015 - August 2015
Quality Suites September 2014 - December 2014
Grand Traverse Resort and Spa May 2014 - August 2014
Kellogg Hotel & Conference Center September 2013 - May 2014
Sherwin Williams February 2012 - August 2012
Northville/Novi Parks and Recreation August 2008 - July 2012
Automatic Valve April 2010 - February 2012
Skills
Microsoft Office, Financial Analysis, Financial Narratives, Research, Business Communications, Valuation, Leadership, Financial Modeling, Hospitality, Hotel Real Estate, Resorts, Hotels, Customer Service, Public Speaking, Banquets, Delphi, Sales Prospecting, Organizational Structure, First Aid, Time Management
Education
Michigan State University 2012 — 2016
Bachelor of Arts (BA), Hospitality Business, 3.9/4.0
Northville High School 2008 — 2012
High School Diploma, Business/Commerce, General
Delaware North September 2015 - Present
Grand Traverse Resort and Spa May 2011 - August 2015
Hagerty (U.S.) February 2015 - May 2015
Lochenheath Golf Course May 2014 - August 2014
University of West Florida August 2011 - May 2014
Skills
Sports, Time Management, Networking, Social Networking, Training, Interviews, Teamwork, Work Ethic, Responsibility, Organizing, Leadership, People Skills, Team-oriented, Social Skills, Team Leadership, Fitness, Organizational..., Sports Marketing, Event Planning, Customer Service, People-oriented, Strength & Conditioning, Public Speaking, Microsoft Word, PowerPoint, Social Media, Research, Facebook
Education
University of South Florida 2015 — 2016
Bachelor's degree, Marketing/Supply Chain Management
University of West Florida 2011 — 2014
Bachelor's degree, Marketing/Supply chain logistics
TC Central High School2008-2011 2007 — 2011
SpaceX July 2015 - Present
Space Exploration Technologies October 2013 - July 2015
Continuum Care Services, Inc. March 2013 - September 2013
The Right Way Agency October 2012 - May 2013
Captain Morgan Club June 2011 - May 2012
Midwest Mental Health July 2011 - April 2012
Grand Traverse Resort and Spa April 2009 - June 2010
Western Michigan University September 2009 - May 2010
New Mexico State University August 2007 - December 2008
Mesilla Valley Mental Hospital May 2008 - August 2008
Skills
Psychology, Psychotherapy, CBT, Case Managment, Program Development, Clinical Research, Research, Teaching, Clinical Psychology, Group Therapy, Therapists, Mental Health, Person Centered Planning, Trauma Work, Therapeutic Crisis..., Risk Assessment, Motivational..., Case Management, SPSS, Treatment
Education
The Chicago School of Professional Psychology 2010 — 2012
Master of Arts
Western Michigan University 2008 — 2010
Master of Arts (M.A.)
New Mexico State University 2005 — 2008
Bachelor of Arts
The Chicago School of Professional Psychology
Doctor of Philosophy (PhD)
Community Mental Health
Traverse Bay Manufacturing Inc. June 2004 - Present
Grand Traverse Resort and Spa September 2002 - June 2003
Skills
Product Development, Production Planning, Operations Management, Product Design, Team Leadership, Team Management, Retail Sales, Leadership, Team Building, Account Management, Customer Service, Strategic Planning, Training, Management
Education
Northwestern Michigan College 2002 — 2002
Elk Rapids High School 2000 — 2002
Nielsen Company June 2014 - Present
National Wine & Spirits Michigan May 2013 - April 2014
Coldwell Banker Schmidt Realtors February 2011 - October 2012
Law Office of Gerald F. Chefalo August 2008 - August 2011
Aunti Pasta's May 2007 - August 2008
Grand Traverse Resort and Spa March 2006 - May 2007
The Home Depot May 2000 - March 2006
Skills
Working with Public, Computers, Community Relations, Real Estate, Condos, Single Family Homes, First Time Home Buyers, Foreclosures, Sellers, Buyer Representation, New Home Sales, Listings, Customer Service, Buyers, Residential Homes, Luxury, Investment Properties
Education
Northwestern Michigan College, Traverse City, MI 2013 — 2014
Certificate, Administrative Support Specialist Certificate
Cadillac Academy Of Beauty 1995 — 1996
Certificate, Beauty, Hair, nails
Southeastern Academy-Kissimmee 1982 — 1983
yes, Travel/Hotel/Motel
Lansing Community College 1979 — 1980
n/a, Child Development
Lake City Area School 1973 — 1979
Graduated, Child Development
Skilled Manufacturing, Inc. May 2014 - Present
Lake Superior State University September 2013 - May 2014
Moomers Homemade Ice Cream March 2011 - August 2013
Grand Traverse Resort and Spa May 2011 - April 2013
Red's BBQ of Traverse City July 2010 - January 2011
Skills
AutoCAD, Engine Rebuilding, Pro Engineer, Microsoft Office, Java, Tennis, Sony Vegas, Final Cut Pro, Google Docs, Facebook, Photoshop, Dreamweaver, Teaching, Team Building, Works well in a team, AutoCAD Architecture, Vehicle Maintenance, SAE Engineering Baja..., Computers, Computer Maintenance, Video Production, Matlab, MathCAD, Solidworks, Basic G and M Code..., Visual IPI
Education
North Western Michigan College 2012 — 2015
Mechanical Engineering
Lake Superior State University 2013 — 2014
Michigan State University
Mechanical Engineering
Hyatt Regency McCormick Place February 2015 - Present
Hyatt Regency Orlando May 2014 - February 2015
Ferris State University Office of Academic Affairs August 2013 - May 2014
Hyatt Hotels Corporation August 2013 - May 2014
Hyatt Regency Chesapeake Bay May 2013 - August 2013
Chalet Heidi February 2013 - May 2013
The Resorts of Tullymore & St. Ives September 2012 - December 2012
Grand Traverse Resort and Spa May 2012 - August 2012
The Hut Inn 2008 - 2011
Skills
Microsoft Office, Higher Education, Public Speaking, Event Planning, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Residence Life, Social Media, Time Management, Student Leadership, Facebook, Leadership, Teamwork, Resorts, Event Management, Marketing, Restaurants, Hospitality
Education
Ferris State University 2011 — 2014
Hotel Management, Hospitality, Business
University of Michigan 2010 — 2011
Oakland Hills Country Club April 2015 - Present
The Country Club at Mirasol June 2014 - March 2015
Michigan State University August 2010 - May 2014
Timber Ridge Golf Club May 2013 - August 2013
Alpha Epsilon Pi December 2011 - December 2012
Grand Traverse Resort and Spa May 2012 - August 2012
Birmingham Country Club May 2011 - August 2011
Skills
Social Media, Public Speaking, Microsoft Office, Hospitality, Event Planning, Facebook, Social Networking, PowerPoint, Event Management, Microsoft Word, Time Management, Fundraising, Teamwork, Social Media Marketing, Public Relations
Education
Michigan State University 2010 — 2014
Bachelor of Arts (B.A.), Hospitality Business
Coyote Logistics June 2014 - Present
St. Johns Student Parish September 2013 - April 2014
Grand Traverse Resort and Spa May 2013 - September 2013
The Inn at Bay Harbor - A Renaissance Golf Resort May 2012 - September 2012
Skills
Customer Service, Logistics, Logistics Management, Problem Solving, Customer Relations, Time Management, Food & Beverage, Hospitality Management, Hospitality, Hospitality Industry, Resorts, Restaurants, Event Planning, Customer Oriented, Organization, Customer Satisfaction, Logistic Support, Logistical Sales
Education
Michigan State University 2010 — 2014
Hospitality Business
Lochen Heath Golf Club August 2015 - Present
Grand Traverse Resort and Spa May 2011 - Present
Traverse City Golf and Country Club April 2015 - July 2015
Dunham's Sports June 2013 - March 2015
American Eagle Outfitters 2009 - 2012
Skills
Problem Solving, Microsoft Word, Project Management, Organization, Efficiency, Acrylic Painting, Drawing, Golf, Engineering Ethics, UAV, PowerPoint, Customer Service, Hospitality, Teamwork, Sales
Education
Northwestern Michigan College 2011 — 2015
Engineering Technology (UAS), Engineering Technology - Unmanned Aerial Systems
Traverse City Central High School 2007 — 2011
Unilever July 2012 - Present
Unilever April 2010 - July 2012
Unilever January 2010 - April 2010
Unilever HPC June 2009 - December 2009
Pulcipher Orchards April 2000 - June 2009
Kellogg Hotel and Conference Center May 2008 - May 2009
Grand Traverse Resort and Spa May 2006 - August 2007
Skills
Microsoft Office, Lotus Notes, Category Management, Packaging, Cross-functional Team..., Product Development, Continuous Improvement, Consumer Products, Manufacturing, Project Management, Leadership, Supply Chain, Management, Packaging Engineering, Marketing, Plastics, SAP, Product Innovation, Customer Service, R, Process Improvement, Marketing Strategy, Quality System, Strategic Planning, FMCG
Education
Michigan State University 2005 — 2009
Bachelor of Science, Packaging
P3 Group June 2015 - Present
University of Michigan September 2012 - May 2015
University of Michigan Health System September 2014 - December 2014
Daimler AG May 2014 - November 2014
Barnes Group Inc. May 2013 - May 2014
University of Michigan September 2011 - September 2013
Grand Traverse Resort and Spa April 2011 - September 2011
Skills
Microsoft Office, VBA, SQL, Minitab, ProModel, Matlab, Team Building, Time Management, Bartending, Event Planning
Education
University of Michigan 2011 — 2015
Bachelor of Engineering (BE), Industrial & Operations Engineering
Human Resources Consultant April 2005 - Present
Grand Traverse Resort and Spa 2007 - 2010
Royal Caribbean International 2003 - 2005
Nortech Systems 2000 - 2002
Skills
International Human..., CPHR(Certified Public..., Certified OSHA CFR 2910..., International Maritime..., Succession Planning, Negotiation, Personnel Management, Workers Compensation, FMLA, EEOC, Performance Appraisal, Americans with..., Risk Management, Cultural Diversity, AAP, Industrial Hygiene, Human Resources, International, OSHA, Public Sector, International Relations, Employee Relations, Onboarding, Organizational..., Recruiting, Employee Engagement, Benefits Administration, Management, Labor Relations, Employee Benefits, Budgets, New Hire Orientations, Training, Talent Management, Leadership, HRIS, HR Policies, Performance Management, Talent Acquisition, Hiring, Applicant Tracking..., Leadership Development, Union Avoidance, Hospitality, Employee Training, Job Descriptions, Compensation & Benefit, Payroll, Conflict Resolution, College Recruiting
Education
US Coast Guard Academy Dania Beach FL. STAR Academy 2003 — 2003
Certified International Maritime 3.5 stripe officer, STAR, SOLAS, BSTR, Confined Space Entry, 1st Responder
OSHA Occupational Safety and Health Administration
Certified Instructor, Code of Federal Regulations Section 2910
University of Minnesota-Twin Cities
CPHR, Human Resources Professional
University of Minnesota-Twin Cities
Bachelors of Science
University of Minnesota-Twin Cities
Associate of Arts (A.A.)
Grand Traverse Resort and Spa November 2011 - Present
Crossing Boundaries, LLC September 2007 - November 2011
Grand Traverse Resort and Spa September 2006 - September 2007
Skills
Event Planning, Meeting Planning, Event Management, Hotels, New Business Development, Resorts, Hospitality, Food & Beverage, Hospitality Industry, Hospitality Management, Hotel Management
Education
Michigan State University 1996 — 2001
Bachelor of Arts, Hospitality Business
Smoke and Porter Public House February 2015 - Present
Lulu's Bistro April 2001 - May 2014
Grand Traverse Resort and Spa November 2000 - April 2001
21 Federal May 2000 - October 2000
Skills
Food Pairing, Gastronomy, Culinary Management, Chef, New American, Cuisine
Education
Northwestern Michigan College 1998 — 2000
Associate's degree, Culinary Arts/Chef Training
The Bartech Group June 2013 - Present
Spring Arbor University September 2012 - May 2013
Spring Arbor University October 2011 - March 2013
A-ga-ming Golf Resort May 2005 - August 2012
Grand Traverse Resort and Spa June 2010 - August 2010
Grand Traverse Resort and Spa September 2008 - June 2009
Skills
Proficient in the use..., Trained in the use of..., Highly self-motivated, Exceptional People..., Superior written &..., Tennis, Phone Etiquette, Hardwork, Group Leadership, Outstanding time..., Passionate about work, Proficient in the use..., Leadership
Education
Spring Arbor University 2009 — 2013
Bachelor of Arts (Summa Cum Laude), Business Administration
Egypt Valley Country Club December 1993 - Present
Grand Traverse Resort and Spa March 1986 - December 1993
Skills
Golf Courses, Golf, Turf, Golf Course Management, Tournaments, Club, Country Clubs, Irrigation, Agronomy, Turf Management, Golf Instruction, Landscape Design, Landscaping, Resorts, Golf Management, Sports, Horticulture, Irrigation Management, Drainage, Landscape Maintenance, Trees, Water Management, Pesticide, Renovation, Landscape Architecture, Process Scheduler, Lawn Care, Supervisory Skills, Soil
Education
Michigan State University 1982 — 1983
Turfgrass Management Certificate
Alpena Community College 1980 — 1981
Associate In Applied Science
KeyLime Cove of Gurnee, LLC April 2007 - June 2008
Grand Traverse Resort and Spa 2002 - 2006
Grand Casinos, Inc 1994 - 1999
Chance Bateman, Inc March 1986 - January 1994
Skills
Hospitality Management, Revenue Analysis, Hotels, Hospitality, Resorts, Operational Excellence, Food & Beverage, Casino, Event Planning, Pre-opening, Training, Budgets, Banquets, Catering, Hospitality Industry, Strategic Planning, Marketing, Management, Leadership, Event Management, Restaurant Management, Team Building, Hiring, Restaurants, Customer Satisfaction, Recruiting
Education
University of Leeds 1972 — 1974
education
Piper & Gold Public Relations August 2014 - Present
Piper & Gold Public Relations May 2014 - August 2014
Michigan State University Academic Orientation Program May 2014 - August 2014
The Gallagher Law Firm June 2013 - June 2014
The State News January 2013 - April 2014
Grand Traverse Resort and Spa April 2008 - August 2012
Music House Museum August 2011 - September 2011
Skills
Social Media, Advertising, Public Relations, Cold Calling, Public Speaking, Sales, Interviews, Communication Skills, Event Planning, Microsoft Word, InDesign, Writing, Microsoft Excel, Newspapers, Marketing Communications, Leadership, Marketing Strategy, Management, Customer Service, CRM, Press Releases, Social Networking, Blogging, Training, Social Media Marketing, Research, Time Management, Sales Management, Account Management
Education
Michigan State University 2011 — 2015
Bachelor's, Communication, Public Relations
Traverse City Central High School 2009 — 2011
Michigan State University August 2014 - Present
Sunset Watersports May 2013 - Present
Grand Traverse Resort and Spa May 2014 - August 2014
Jimmy John's September 2013 - May 2014
Boone Street Auto Wash May 2012 - May 2013
Great Wolf Lodge May 2010 - May 2012
Skills
PowerPoint, Teamwork, Microsoft Office, Microsoft Word, Customer Service, Social Media, Public Speaking, English, Python, C++, Critical Thinking, Time Management, Mathematics, Teaching, Management, Facebook
Education
Michigan State University 2012 — 2016
Mathematics
Beverly Hills Grill July 2011 - Present
Grand Traverse Resort and Spa May 2009 - August 2010
Skills
Training, Recruiting, Payroll, Restaurants, Customer Service, Food, Hospitality Industry, Resorts, Culinary Skills, Hospitality Management, Customer Retention, Banquets, Micros, Pre-opening, Catering, Menu Development, Fine Dining, Restaurant Management, Revenue Analysis, Guest Service Management, Food Service, Meeting Planning, Food Safety, Event Management, Convention Services, Event Planning, Time Management, Pastry, Corporate Events, Bartending, Coaching, Hotel Management, Front Office, Banquet Operations, Food, Recipes, Hiring, Hospitality, Hotels
Education
Johnson & Wales University 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management, 3.95
Bend Visitor & Convention Bureau August 2007 - Present
Grand Traverse Resort and Spa December 2005 - August 2007
Steamboat Ski & Resort Corporation September 2000 - January 2005
Skills
Leadership, Tourism, Online Advertising, Marketing Strategy, Resorts, Social Media, Social Media Marketing, Public Relations, Marketing Communications, Advertising, Economic Development, Strategic Planning, Brand Development, Marketing, Public Speaking, Photography, Copywriting, Blogging, Promotions, Editing, Digital Marketing, Event Planning, New Business Development, Event Management, Email Marketing, Entrepreneurship, Customer Service, SEO, Media Relations, Integrated Marketing, Social Networking, Trade Shows, Fundraising, Newsletters, Direct Marketing, Sponsorship, Small Business, Facebook, Lead Generation, Market Research, Creative Direction, Press Releases, Corporate Communications, Market Planning, Digital Media, Direct Mail, Mobile Marketing, Strategic Communications, Marketing Management
Education
Michigan State University
Grand Traverse Resort and Spa March 2014 - Present
Oneupweb May 2011 - March 2014
Barnes & Noble 2009 - 2011
Skills
Marketing, Social Media Marketing, SEM, Online Advertising, SEO, Digital Marketing, PPC, Web Analytics, Digital Strategy, Email Marketing, Google Adwords, Google Analytics, Interactive Marketing, Online Marketing, Conversion Optimization, Web Marketing, Social Media
Education
Michigan State University 1999 — 2003
Bachelor's of Arts, English Language and Literature, General
Loews Don CeSar Hotel December 2011 - Present
Grand Traverse Resort and Spa January 2007 - December 2011
Meeting Professionals International-Michigan Chapter June 2010 - November 2011
Michigan Meeting Professionals International March 2008 - June 2010
Marriott Frenchmans Reef St. Thomas USVI December 1998 - April 1999
Grand Traverse Resort and Spa April 1991 - December 1998
Skills
Hotels, Hospitality, Resorts, Hospitality Industry, Hospitality Management, Event Planning, Event Management, Meeting Planning, Food & Beverage, Tourism, Hotel Management, Catering, Sales, Direct Sales, Public Relations, Budgets, Marketing, Time Management, Customer Service, Trade Shows, Corporate Events
Education
Northern Michigan University 1981 — 1985
Hilton Worldwide February 2015 - Present
Hilton Worldwide April 2011 - Present
OakBrook Hotels and Resorts December 2009 - December 2010
Pheasant Run Resort December 2000 - November 2009
Grand Traverse Resort and Spa December 1999 - November 2000
Boyne USA Resorts October 1997 - December 1999
Skills
Strategic Planning, Hotel Management, Contract Negotiation, Sales Management, Opening Hotels, Marketing Strategy, New Business Development, Sales Leadership..., Golf Resorts, Increasing Revenue, Hospitality, Leadership, Budget Development, Sales, Marketing, Strategy, Team Building, Business Travel, Budget Forecasts, Exceed Sales Goals, Resorts, Hotels, Yield Management
Education
University of Illinois at Urbana-Champaign 1988 — 1992
B.A., English, French, History
Self-Employed July 2015 - Present
Catamaran January 2013 - July 2015
Stryker August 2005 - January 2013
Idea Stream January 2004 - August 2005
Grand Traverse Resort and Spa July 2002 - January 2004
Skills
Talent Management, Succession Planning, Recruiting, Employee Engagement, Employee Relations, Performance Management, College Recruiting, Cross-functional Team..., Organizational..., Workforce Planning, Leadership Development, Team Building, Organizational Design, Coaching, Organizational..., Sourcing, Medical Devices, Onboarding, Leadership, Applicant Tracking..., Interviews, Human Resources
Education
Michigan State University 1998 — 2002
Bachelor's, Communication
Grand Traverse Resort and Spa July 2000 - Present
Roy Jorgensen Associates, Inc. November 1998 - June 2000
Republic Bancorp Mortgage May 1996 - May 1998
Skills
Resorts, Hospitality Industry, Event Planning, Budgets, Customer Service, Hospitality, Hospitality Management, Hotels, Event Management, Leadership, Contract Negotiation, Hotel Management, Marketing, Social Media Marketing, Sales
Education
Michigan Technological University 1984 — 1988
Bachelor of Science (B.S.), Forestry
Pacific Pulmonary Services September 2005 - Present
Grand Traverse Resort and Spa October 2004 - September 2005
Grand Traverse Resort and Spa July 2003 - September 2005
Grand Traverse Resort and Spa May 2002 - July 2003
ResortQuest March 2001 - May 2002
ResortQuest December 2000 - March 2001
ResortQuest November 2000 - March 2001
ResortQuest June 2000 - December 2000
Skills
Sales Force Development, Leadership, Medical Devices, Customer Service, Account Management, Healthcare, Marketing, Customer Satisfaction, Negotiation, Sales, Salesforce.com, Sales Operations, Trade Shows, Management
Education
Indiana University Bloomington 1995 — 1999
BS, Tourism Management
IPA Management, LLC 2005 - Present
Grand Traverse Resort and Spa 2000 - 2004
Skills
Property Management, OneSite, Event Planning, Public Relations, Rentals
Education
Hope College 2001 — 2005
BA, Communication, English, Business
Coldwell Banker Schmidt Realtors December 2005 - Present
Grand Traverse Resort and Spa April 1992 - October 2005
Grand Traverse Resort and Spa April 1990 - April 1992
Grand Traverse Resort and Spa April 1988 - April 1990
Grand Traverse Resort and Spa 1984 - April 1988
Skills
Event Planning, Marketing Strategy, Advertising, Marketing, Online Advertising, Event Management, Photography, Public Speaking, Marketing Communications, Social Media, Social Media Marketing, Customer Service, Graphic Design, Microsoft Office, Team Building, Hospitality, Public Relations, Negotiation, Market Research, Contract Negotiation, Sales Management, Social Networking, Selling, Fundraising, Sales, Facebook
Education
Michigan State University 1976 — 1980
Bachelor of Music, Music and Education
M/Y Emelina April 2014 - Present
M/Y Seven J's May 2013 - January 2014
Grand Traverse Resort and Spa April 2011 - November 2012
Avalon Risk Management June 2007 - December 2009
Palace Sports & Entertainment September 2006 - December 2006
Graceland Fruit, Inc. June 2003 - September 2003
Skills
Insurance, Marketing, Account Management, Risk Management, Customer Service, Commercial Insurance, Negotiation, Marketing Strategy, Strategic Planning, Professional Liability
Education
Michigan State University 2002 — 2007
Marketing
Vartega Carbon Fiber Recycling LLC July 2013 - Present
Washington Air Reps August 2007 - Present
Whirlpool Corporation May 2006 - August 2007
Maytag September 2005 - May 2006
Bowers Harbor Inn/The Bowery 2001 - 2005
Grand Traverse Resort and Spa 1998 - 2001
Skills
Cross-functional Team..., Sales, Account Management, Sales Operations, Management, Project Management, Project Planning, Project Estimation, Negotiation, Business Development, Customer Service, Selling, CRM, Strategic Planning, New Business Development, Purchasing, Training, Contract Negotiation, Product Development, Contract Management, Team Building
Education
University of Michigan 2001 — 2005
B.S, Biopsychology
Traverse city central high
Traverse city central high
1 Hotel South Beach August 2012 - Present
LXR Luxury Resorts 2002 - 2012
La Costa Resort and Spa 1998 - 2001
Grand Traverse Resort and Spa 1993 - 1997
Skills
Hotels, Resorts, Budgeting, Hospitality Management, Contract Negotiations, Contract Negotiation, Forecasting, Accounting, Analysis, Financial Analysis, Financial Reporting, Excel, Pre-opening, Property Management..., Cost Control, Micros, Banquets, Restaurants, Luxury, Golf, Inventory Management, Internal Controls, Purchasing, Capital Budgeting, Payroll, Accounts Payable, Hotel Management, Marinas, Condos, Labor Management, Sales Tax, Retail, Member Services, Association Management, Hospitality, Budgets, Meeting Planning, Hospitality Industry, Front Office, Hiring, Food & Beverage, Yield Management, MICROS, OnQ, P&L, Income Statement, Revenue Forecasting
Education
Michigan State University 1975 — 1979
BS, Finance/Accounting
American Waste July 2015 - Present
Terra Contracting Services, LLC May 2014 - July 2015
ECI Emergency Consultants, Inc. June 2010 - February 2014
Glendevon Banquet and Meeting Center/Dugan's Pub and Grille January 2007 - April 2010
Grand Traverse Resort and Spa June 2006 - July 2007
midland country club August 2001 - May 2005
Skills
Sales, Event Planning, Budget, Hospitality, Hotels, Customer Service, Microsoft Office, Account Management, Microsoft Excel, PowerPoint, Microsoft Word, Inventory Management, Training, Team Building, Social Media, Sales Management, Project Management, Recruiting, Process Scheduler, New Business Development, Management, Food, Budgets, Employee Relations, Healthcare, Leadership, Strategic Planning, Event Management, Negotiation, Food
Education
Saginaw Valley State University - College of Business and Management 1999 — 2003
BBA, Business Management
Saginaw Valley State University, University 1999 — 2003
Bachelor, Business Administrative Management
The Blue Pelican 2013 - Present
Grand Traverse Resort and Spa October 2010 - September 2012
Skills
Windows 7, Excel Specialist, Data Entry, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Cpr Certified, Windows 8, BLS, Phlebotomy
Education
North Central Michigan College 2014 — 2015
Associate of General Studies, Health Services/Allied Health/Health Sciences, General, 3.4
Natural Gas Compression Systems, Inc. January 2008 - Present
Grand Traverse Resort and Spa 2006 - 2008
Traverse City Products January 2000 - August 2006
CONE DRIVE TEXTRON October 1993 - January 2000
Skills
Employee Relations, Organizational..., Employee Benefits, FMLA, Human Resources, Leadership Development, Labor Relations, Onboarding, Deferred Compensation, Benefits Administration, Affirmative Action, Union Avoidance, Recruiting, Performance Management, Employee Engagement, Talent Management, Succession Planning, Talent Acquisition, HR Policies, HRIS, New Hire Orientations, Personnel Management, Payroll, Coaching, HR Consulting, Leadership, Change Management, Training, Workforce Planning, Workers Compensation, Applicant Tracking..., Performance Appraisal, Conflict Resolution, EEOC, Hiring, Employee Training, Policy, Job Descriptions, Compensation & Benefit, Employment Law, Interviews, Career Development, Organizational..., College Recruiting, Employee Handbooks, SPHR, EEO, Staff Development, Job Analysis, Administration
Education
Master's Degree
Administration
Lawrence Technological University
Bachelor of Science in Business Administration (BSBA), Human Resources Management
Work From Home January 2011 - Present
Embassy Suites Hotel May 2006 - January 2011
Enterprise Rent-A-Car October 2004 - May 2006
Grand Traverse Resort and Spa November 2003 - October 2004
ResortQuest International September 2002 - October 2003
Wyndham International Hotels and Resorts January 2000 - September 2002
Wyndham Hotel Richmond Airport January 1999 - January 2000
Skills
Customer Service, Training, Recruiting, Payroll, Employee Relations, Hotels, Employee Training
Education
Michigan State University 1996 — 1998
BA, Hospitality Business
Grand Traverse Resort and Spa LifeguardHope College2010 - Present
Education
Hope College 2010 — 2014
Biology/ Pre-med, Music
Carlson Wagonlit Travel November 2013 - Present
American Express Meetings & Events May 2013 - October 2013
Maxvantage September 2009 - April 2013
American Express Corporate Meeting Solutions March 1997 - September 2009
Grand Traverse Resort and Spa April 1995 - May 1996
Maritz Travel Company December 1985 - March 1995
Skills
Strategic Sourcing, Meeting Planning, Budgets/Cost Savings, Incentive Travel, Contract Negotiating, Customer Relations, Global Vendor Relations, Proposal Writing, Travel Buyer, Event Planning, Management, Hotel Sales, Starcite, CRM, Customer Service, Contract Negotiation, Marketing, Hotels, Sourcing, Sales, Procurement, Project Planning, Incentives, Trade Shows, Negotiation, Hospitality, Event Management, Corporate Events, Travel Management, Account Management, Logistics
Education
University of South Florida - College of Business Administration
Bachelor of Arts (B.A.), Business Administration and Management, General
Northwestern Michigan College
Associate's degree
WOW Guest Service Consulting Group August 2012 - Present
Leeland Lodge April 2014 - September 2014
Phil's on Front April 2013 - May 2014
Tamarack Hospitality October 2013 - April 2014
Grand Traverse Resort and Spa January 2011 - November 2012
Bulfinch Hotel January 2010 - December 2010
Hotel 140 & Berkely Residences 2007 - January 2010
Waters Edge Resort and Spa December 2005 - July 2007
Beacon Inns PreMac May 2004 - February 2007
Premiere Hospitality July 2001 - April 2004
Skills
Hospitality, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Resorts, Revenue Analysis, Front Office, Pre-opening, Tourism, Food & Beverage, Rooms Division, Micros, Banquets, Restaurants, CHA, CHT, Spa, Customer Service, Employee Training, Employee Relations, Yield Management, Event Management, Supervisory Skills, Property Management..., Catering, Hiring, Training, Golf, Guest Service Management, Corporate Events, Convention Services, Food, Rooms Division..., Customer Satisfaction, Wine, Delphi, Opening Hotels, Leisure, Event Planning, Leadership, Fine Dining, Budgets, Meeting Planning, Culinary Skills, OnQ, Menu Development, Time Management, Hotel Booking
Education
MSU
Bachelor of Education (BEd)
Michigan State University
Political Science
Traverse Bay Area Career Tech Center 2002 - Present
Michigan State University May 2000 - August 2002
Grand Traverse Resort and Spa May 1991 - July 1999
Skills
Horticulture/Plant..., Environmental Education, Volunteer Instructor on..., Veterinary Science, Greenhouse Crop..., Interior Plantscape
Education
Michigan State University 2000 — 2002
Bachelor of Science (BS) and MA, Agriscience Education
Grand Traverse Resort and Spa 2003 - 2011
Education
Northern Michigan University
Bachelor of Business Administration (BBA), Marketing
Grand Traverse Resort & Casinos November 2007 - Present
Grand Traverse Resort and Spa April 2007 - November 2007
Grand Traverse Resort and Spa September 2006 - April 2007
Grand Traverse Resort and Spa 2005 - 2006
Grand Traverse Resort and Spa 2004 - 2005
Skills
Resorts, Food & Beverage, Hospitality, Hospitality Industry, Casino, Hotels, Gaming Industry, Customer Service, Pre-opening, Hospitality Management, Hotel Management, Front Office, Revenue Analysis, Tourism, Hiring, Guest Service Management, Lodging, Banquets, Micros
Education
Benzie County Central High School 2005 — 2009
Northern Michigan University 1999 — 2004
Bachelor of Applied Science (B.A.Sc.), Hospitality Management
Sustainable Landscape Design February 2013 - Present
Hagerty (U.S.) November 2014 - Present
Hagerty (U.S.) December 2012 - November 2014
Hagerty (U.S.) December 2011 - December 2012
Hagerty (U.S.) April 2011 - December 2011
State Farm June 2009 - April 2011
Grand Traverse Resort and Spa May 2008 - June 2009
Baltimore Country Club May 2007 - October 2007
Aspen Meadows Resort May 2006 - September 2006
Skills
Underwriting, Insurance, General Insurance, Property & Casualty..., Sales, Commercial Insurance, Team Leadership, Leadership Development, Leadership, Project Planning, Team Building, Management, Hospitality Management, client, Entrepreneurship
Education
Michigan State University 2004 — 2008
Bachelor’s Degree, Hospitality Administration/Management
Michigan State University 2004 — 2008
Bachelor’s Degree, Consumer Merchandising/Retailing Management