Holland America Line
Industry: Company
DescriptionHolland America Line is a British/American-owned cruise line, a subsidiary of Carnival Corporation & plc. Originating in the Netherlands, the company moved its headquarters to Seattle, Washington, United States. Customer service: 0843 374 2300 Parent organization: Carnival Corporation & plc CEO: Stein Kruse (1 Dec 2004–) Headquarters: Seattle, Washington, United States Founder: Plate, Reuchlin & Co. Subsidiaries: Holland America Line N.V., Westmark Hotels,
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Holland America Line Employees
Toll Brothers December 1985 - Present
Toll Brothers 1985 - Present
Opera Company of Philadelphia 2009 - 2012
Holland America Line 1980 - 1982
Skills
Online Marketing, Direct Marketing, Direct Mail, Visual Merchandising, Advertising, Online Advertising, Analysis, Public Relations, Public Speaking, Marketing Communications, Corporate Communications, Optimization, Web, Account Management, Team Motivator, Team Building, Team Leadership, Leadership Development, Copywriting, Strategy Development, Editing, Graphics, Real Estate, Single Family Homes, Brand Development, Brand Awareness, Corporate Branding, Condos, High Rise, Luxury Goods, Affinity Programs, Coaching, Media Relations, Newsletters, Conversion Optimization, Marketing ROI, Social Media, Word Of Mouth Marketing, YouTube, Mobile Marketing, Search Advertising, Organizational..., Event Planning, SEO, SEM, Email Marketing, Social Media Marketing, Marketing Management, Strategy, Integrated Marketing
Education
University of Pennsylvania 1974 — 1978
B.A., Psychology
Barnard School 1962 — 1974
Holland America Line September 2014 - April 2015
The Shedd Institute May 2009 - August 2014
Carnival Cruise Lines October 2011 - April 2014
Fossil Group, Inc. October 2011 - March 2012
Urban Outfitters 2007 - 2008
Nabne June 2007 - September 2007
Skills
Bookkeeping, Cash Register, Computers, Customer Service, Hospitality, Singing, Acting Training, Goal Oriented, Passion for Helping..., Memorization, Musical Theatre, Theatre, Women's Studies, Gender Studies, Empathy, Diplomacy, Assertiveness, Positive Team Player, Sales, Retail Sales, Cruise Lines, Karaoke, Hosting Events, Acting
Education
University of Oregon 2006 — 2010
Bachelor of Arts (B.A.), Theatre/Theater
Million Dollar Quartet January 2013 - Present
Drum Kit, Marching Percussion, Concert Percussion January 2013 - Present
Holland America Line March 2007 - December 2012
Seabourn Cruise Line April 2012 - July 2012
Fred J Miller INC June 2003 - August 2004
Skills
Percussion, Drums, Music, Ensemble, Band, Musical Theatre
Education
University of Southern California 2002 — 2006
Bachelor of Music, Music Industry - Percussion emphasis
David Moss and Associates September 2011 - Present
Holland America Line October 2009 - August 2011
Royal Caribbean Cruises, Ltd. February 2008 - February 2009
Skills
Communication Skills, Customer Service, Multi Tasking, Multilingual, Work Under Minimal..., Team Building, Teamwork, Works well individually, Microsoft Excel, Internet Savvy, Creative Problem Solving, Logical Thinker, Highly responsible, Learning Quickly, Always Willing to Learn, International..., Relocation, Great Motivator, Spanish-speaking, French, Brazilian Portuguese, Italian, Supervisory Skills, Highly detail oriented, Highly Organized &..., Cultural Awareness, Spanish, Translation
Education
University of Puerto Rico-Rio Piedras 2000 — 2005
Bachelor's degree, Modern Languages
University of Puerto Rico-Rio Piedras 2000 — 2005
Bachelor's Degree, Pre-Translation
Global Voyages Group February 2011 - Present
Holland America Line August 2007 - November 2009
Holland America Line May 2001 - August 2007
Society Expeditions September 1999 - May 2001
Cruise West October 1994 - May 1999
The Hacker Group February 1993 - September 1994
Security Pacific Bank March 1989 - April 1990
Skills
Direct Marketing, Lead Generation, Promotions, Social Media, Contact Strategies, Marketing Copy, Database Marketing, Strategic Communications, Sales, Tourism, Budgets, Hospitality, Segmentation, Marketing Strategy, Strategy, Online Marketing, Email Marketing, Marketing Communications, Marketing, Marketing Management, Direct Mail, Creative Direction, Market Planning, Advertising, Management, Market Analysis, Loyalty Programs, Integrated Marketing, Customer Retention, Online Advertising, B2B Marketing, Press Releases, Digital Marketing, Brand Awareness, Brand Development, Campaign Management, Multi-channel Marketing, Relationship Marketing
Education
University of Puget Sound 1980 — 1984
Bachelor of Arts, Business Administration - Marketing
University of Washington
Certificate, Public Relations
Holland America Line June 2015 - Present
Aflac February 2015 - Present
CCTNW August 2014 - Present
Music4Life July 2014 - Present
City of Mukilteo April 2012 - Present
Chapter BL of Washington State P.E.O. 1998 - Present
Kamiak Performing Arts Boosters June 2012 - Present
Richmond Beach Congregational Church UCC November 1997 - Present
Chase August 2014 - January 2015
Williams-Sonoma, Inc. July 2013 - May 2014
Skills
Staff Mentoring, Leadership Mentoring, Youth Mentoring, Training & Development, Recruitment/Retention, Program Development, Problem Solving, Sales Management, Program Facilitation, Benchmarking, Market Research, Customer Relations, Customer Experience, Customer Retention, Customer Acquisition, Change Management, Event Planning, Tour Management, Tourism, Community Outreach, Non-profits, Aquatics, Theatre, Public Speaking, Presentation Development, Functional Training, Staff Scheduling, Interviewing, Singing, Production Management, Big Picture Thinking, Team Building, Business Strategy, Business Management, New Business Development, Fundraising, Hospitality, Inventory Management, Newsletters, Strategic Planning, Youth Work, Employee Training, Interviews, Merchandising, Customer Service, Nonprofits, Management, Time Management, Program Management, Retail
Education
University of Phoenix 2007 — 2009
MBA, Business Development and Strategic Planning
University of Washington 1980 — 1984
BA, Psychology, Theater
Prior Lake Senior High 1975 — 1979
Diploma, College Prep
Holland America Line 2011 - Present
Walt Disney World 1996 - Present
Musician, screenwriter, producer January 1980 - Present
Round Barn Theater July 2012 - August 2012
Hillsborough Community College September 2002 - May 2007
Skills
Screenwriter, Actor, Music, Composition, Entertainment, Improvisation, Jazz, Musical Theatre, Music Production, Recording, Music Education, Songwriting, Singing, Band, Orchestral Music, Music Theory, Orchestration, Finale, POP, Studio Recording, Funk, Classical
Education
University of South Florida 2002 — 2004
M.M., Jazz/Jazz Studies
Hartt School of Music 1980 — 1984
B.M., Jazz/Jazz Studies
Avenue Two Travel 2012 - Present
Bon Vivant Escapes, an affiliate of CRUISE and RESORT, Inc 2011 - 2012
Martini Mistress 2008 - 2009
ResidenSea 2007 - 2008
Fred. Olsen Cruise Lines 2003 - 2005
Wright Entertainment Group 2002 - 2002
Renaissance Cruises 2000 - 2001
Holland America Line 2000 - 2000
Travel Channel International 1998 - 1998
Education
University of Pennsylvania 1995 — 1999
BA, Communications
REDCAT Theater September 2012 - Present
Rosanna Gamson/Worldwide September 2011 - Present
Freelance June 2009 - Present
Bahu-Beti-Biwi by Sheetal Gandhi October 2011 - August 2013
NYMF October 2011 - July 2012
San Francisco Ballet 2009 - 2012
WAC UCLA 2009 - 2012
Pasadena Playhouse October 2006 - December 2011
Holland America Line 2010 - 2011
Music Circus July 2009 - August 2010
Skills
Theatre, Production, Lighting, Film, Art, Production Managment
Education
University of Southern California 2013 — 2014
Certificate in Architecture, Heritage Conservation
University of California, Davis 2007 — 2009
MFA, Lighting & Scenic Design
University of Southern California 2002 — 2006
BFA, Theatrical Design
Oakwood School 1996 — 2002
Zombie Burlesque October 2013 - Present
Caesars Entertainment Corporation February 2013 - October 2013
Holland America Line February 2010 - February 2013
Royal Caribbean Cruises, Ltd. November 2008 - February 2010
Burlesquire June 2007 - October 2009
Skills
Customer Service, Jazz Dance, Contemporary Dance, Early Childhood..., Hip Hop Dance, Beverage Industry, Choreography
Education
University of Puget Sound 2002 — 2006
Bachelor of Arts (BA), Psychology
Nielsen Shields, PLLC October 2008 - Present
Holland America Line August 2007 - November 2007
Kaye, Rose & Partners, LLP May 2006 - August 2006
Holland America Line February 2005 - April 2005
Skills
Legal Research, Civil Litigation, International Law, Legal Writing, Litigation, Personal Injury, Maritime
Education
California Western School of Law, ABA/AALS
Juris Doctor
University of Puget Sound
Bachelor of Arts, Business
Fred Hutchinson Cancer Research Center November 2014 - Present
Destination Marketing July 2007 - October 2014
ETI Travel January 2006 - June 2007
Holland America Line August 2001 - November 2005
Skills
Production, Budgeting, Social Media, Television, Radio, Account Management, Advertising, Digital Marketing, Digital Media, Online Marketing, Microsoft Office, Online Advertising, Project Managers, Contract Negotiation, Budgets, Email Marketing, Copywriting, Training, Social Media Marketing, Media Buying, Project Management, Creative Writing, Voice Over, Public Relations, Blogging, Event Planning, Video, Marketing Communications, Production Budgeting
Education
University of Pittsburgh 1998 — 2001
Bachelor of Science, Psychology/Spanish
York Catholic 1992 — 1996
Survival Systems International May 2015 - Present
Wilhelmsen Ships Service October 2012 - Present
Viking Life Saving Equipment August 2008 - March 2012
Cap Sante International August 2006 - August 2008
AMSEC LLC August 2005 - August 2006
Holland America Line February 2002 - August 2005
Unitor Ship Service May 1994 - June 2000
US Navy May 1987 - May 1994
Skills
Shipping, Maritime, Boat, Sailing, Freight Forwarding, New Business Development, Maritime Operations, Marine Engineering, Yachting, International Business, Navigation, Petroleum, Naval Architecture, Process Improvement, Shipbuilding, Logistics, Ships, Offshore Drilling, Boating, Supply Chain Management, International Shipping, Ports, Transportation, Ocean, Freight, Diesel, Inspection, Safety Management..., International Sales, International Logistics
Education
University of San Diego 1985 — 1987
Bachelors, Political Science / Int'l Relations
University of San Diego
BA Pilitical Science
Western Governors University December 2013 - Present
Western Governors University November 2011 - December 2013
Holland America Line April 2011 - October 2011
Giant Campus October 2010 - April 2011
Interface College November 2006 - August 2010
AT&T Wirless (->Cingular->New AT&T 1999 - 2005
AT&T Wireless January 1998 - January 1999
Skills
Technical Training, Word, Web Design, Access, PowerPoint, Excel, HTML, E-learning, JavaScript, CSS, Adobe Creative Suite, Microsoft Word, Leadership, Training, Microsoft Excel, Customer Service, E-commerce, Management, Higher Education, Project Management, Software Documentation, Team Leadership, Microsoft Office, Public Speaking
Education
University of Phoenix 2008 — 2010
MAED, Adult Education and Training
Western Washington University 1994 — 1998
BA, Management Information Systems
Spredfast July 2015 - Present
White Lodging Services December 2014 - July 2015
White Lodging Services February 2014 - December 2014
Holland America Line March 2010 - July 2013
AYC Intercultural Programs Thailand May 2009 - December 2009
Make-A-Wish Foundation of Oregon, Inc. January 2007 - April 2009
Skills
Hospitality, Cruises, Event Management, Event Planning, Public Relations, Leisure Travel, Tourism, Hotels, Sales, Management, Training, Fundraising, Marketing Communications, Press Releases, Marketing, Customer Service, Hospitality Management, Hospitality Industry, Social Media, Hotel Management, Revenue Analysis, Microsoft Office, Social Networking, Resorts, Customer Satisfaction, Meeting Planning, Sales Management, Time Management, Team Building, Budgets, Business Development, Leadership, Corporate Events, Yield Management, Social Media Marketing, Account Management, Marketing Strategy, Strategic Planning, Public Speaking, Negotiation
Education
University of Portland 2003 — 2007
B.S, Organizational Communication; Marketing, Advertising and Public Relations
Archbishop Mitty
High School
Shilo Inns Suites Hotels December 2012 - June 2015
Holland America Line 2008 - 2011
Skills
Customer Service, Microsoft Office, Coaching, Social Media, Social Media Marketing, Account Management, Marketing, Cold Calling, Marketing Strategy, Marketing Communications, Email Marketing, Sales Management, Salesforce.com, Forecasting, New Business Development
Education
University of Oregon 1996 — 2000
Bachelor's degree, Geography
Laura's Gourmet, LLC July 2004 - Present
Celebrated Cuisine, In November 2002 - Present
Holland America Line 2012 - 2013
Tanning Technology 1999 - 2000
Sun Microsystems 1997 - 1999
Oracle Corporation 1995 - 1996
Apple 1988 - 1995
Digital Equipment Corporation 1986 - 1988
Skills
Public Speaking, Television Personality, Culinary Instruction, Culinary Skills, Food, Menu Development, Hospitality, Cuisine, Catering, Celebrity, Cooking, Food Service, Gourmet, Resorts, Chef, Fine Dining, Recipes, Food & Beverage, Banquets, Restaurant Management, Wine, Food Quality, Food Safety, Sanitation, Baking, Food Preparation, Food Industry, Hospitality Management, Parties, Seafood, Team Building, Culinary Education, Event Planning, ServSafe, Sauces, Menu Costing, Culinary Management, Hotels, Hospitality Industry
Education
Le Cordon Bleu College, Scottsdale Campus 2001 — 2002
AOS, Culinary Arts
University of Pennsylvania 1982 — 1986
BA, Political Science
Holland America Line March 2015 - Present
Thunderbird School of Global Management October 2013 - August 2014
University of Washington Bothell January 2013 - August 2013
Collegiate DECA January 2009 - August 2013
University of Washington, Bothell August 2012 - June 2013
University of Washington, Bothell June 2010 - December 2012
Terry Hines & Associates May 2009 - October 2009
OSMOSIS Mint Water June 2009 - September 2009
Skills
Social Networking, Facebook, Event Planning, Social Media, Leadership, Customer Service, Social Media Marketing, Marketing, Event Management, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Editing, Research, Outlook, Blogging, Team Leadership, Entrepreneurship
Education
University of Washington Bothell 2009 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
University of Portland 2008 — 2008
Business
Sammamish High School 2004 — 2008
Booking.com March 2015 - Present
Holland America Line October 2012 - April 2014
VMC November 2007 - July 2012
VOLT/VMC November 2007 - December 2010
Albertsons October 1999 - February 2003
First light federal credit union January 1999 - January 2003
Skills
Workforce Management, Call Center, SharePoint, Avaya, Capacity Planning, Sla, Vendor Management, Outsourcing, BPO, Troubleshooting, ACD, IEX Total View, IEX, Real Time Monitoring, TotalView, Time Off Request, exony, Quality Assurance, Call Centers, Time Management, Software Documentation, XP, Windows 7, Active Directory, Technical Support, Leadership, Management, Microsoft Technologies, Visio, Computer Hardware, Databases, Employee Training, Business Intelligence, Customer Service, Team Building, Program Management, Forecasting, Servers, Process Improvement, CRM, Sales, Customer Experience, Networking, System Deployment, Help Desk Support, Software Installation, Customer Satisfaction, Recruiting, Process Scheduler, Project Planning
Education
University of Phoenix 2012 — 2016
Bachlor of Science, Project Manangement
Mayfield high school 1997 — 2000
Mayfield High School
NMSU
Norwegian Cruise Line Holdings Ltd. June 2012 - Present
Norwegian Cruise Line June 2012 - March 2013
Holland America Line May 2007 - December 2012
Starbucks May 2005 - May 2007
Westin Innisbrook Golf Resort January 2000 - April 2005
Skills
Incentives, Event Planning, Event Management, Hospitality, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Tourism, Hospitality Industry, Hotels, Hospitality Management, Cruises
Education
University of South Florida
Bachelor of Arts (B.A.), Organizational Communication, General
Holland America Line April 2015 - Present
Holland America Line March 2014 - April 2015
Holland America Line July 2013 - March 2014
Peter Jacobsen Sports, LLC January 2013 - July 2013
Johnny's Barkin' Bakery October 2011 - January 2013
Skills
Public Relations, Social Media, Media Relations, Marketing Communications, Corporate Communications, Social Media Marketing, Event Planning, Organization, Event Management, Inventory Control, Customer Satisfaction, Strategic Communications, Public Speaking, Google Docs, iPhone, Internal Communications, PowerPoint, Microsoft Excel, Blogging, Crisis Communications, Microsoft Word, Photoshop, Microsoft Office, Mac OS, QuickBooks, Customer Service, Environmental Awareness, Environmental Education
Education
University of Rhode Island 2009 — 2013
B.A, Communications, Senior
Scituate High School 2005 — 2009
Holland America Line September 2012 - Present
Salt River Project May 2011 - August 2012
Lifelock October 2009 - April 2011
LifeLock October 2009 - April 2011
CHW (Catholic Healthcare West) December 2008 - October 2010
Apollo Group May 2006 - December 2008
Perot Systems June 1999 - May 2006
Ross Roy, Inc August 1998 - June 1999
Platinum Technology December 1997 - August 1998
EDS Group June 1994 - December 1997
Skills
Oracle Enterprise..., T-SQL, Enterprise Architecture, Oracle, Databases, Data Warehousing, SQL Tuning, Oracle RAC, Data Modeling, SDLC, High Availability, Disaster Recovery, Unix Shell Scripting, Solaris, PL/SQL, Unix, SharePoint, RMAN, Microsoft SQL Server, Performance Tuning, Business Intelligence, ITIL, Database Design, Database Administration, Data Guard, Linux, Red Hat Linux, Shell Scripting, Servers, SQL, Data Migration, Windows Server, Integration, Cluster, AIX, ETL, Replication, DB2, SSIS, Oracle Applications, Data Warehouse..., SQL*Plus, HP-UX
Education
University of Rochester 1967 — 1971
Amazon June 2015 - Present
Translation & Simultaneous Translation June 2010 - Present
Hospitality Development Group June 2013 - October 2014
Destination Hotels & Resorts October 2012 - June 2013
Warwick International Hotels September 2011 - September 2012
Millennium & Copthorne Hotels October 2010 - September 2011
Holland America Line 2007 - 2010
Alaska Railroad May 2006 - September 2006
Skills
Hotels, Tourism, Hospitality, Hospitality Industry, Hospitality Management, Revenue Analysis, Yield Management, Property Management..., Corporate Events, Public Speaking, Hotel Management, Event Planning, Food & Beverage, Convention Services, Delphi, Banquets, Opening Hotels, Restaurants, Meeting Planning, Opera, Leisure Travel, Contract Negotiation, Resorts, Budgets, Trade Shows, OnQ, Leisure, Event Management, Catering, Front Office, Incentive Travel, Micros, Contract Management, Logistics, Hotel Booking, Incentives, Pre-opening, Rooms Division, Destination Marketing, Business Travel, Teaching English as a..., Foreign Languages, Language Development, Linguistics, Applied Linguistics, Phonology, Language Teaching, Translation, Revenue Management, Marketing
Education
University of Oregon 2006 — 2010
Bachelors of Arts, Linguistics & International Studies
CoStar Group, Inc. June 2010 - Present
Holland America Line November 2004 - June 2010
Windstar Cruises / Ambassadors International Inc. 2000 - 2004
Windstar Cruises / Ambassadors International Inc. 2000 - 2004
Skills
Salesforce.com, Public Relations, Social Media Marketing, Online Advertising, Account Management, Lead Generation, Marketing Communications, Market Research, B2B, Direct Marketing, Email Marketing, SEO, Online Marketing, Strategic Planning, Social Networking, Business Development, Direct Sales, Negotiation, Sales Presentations, Sales Process, Product Marketing, Strategy, Strategic Partnerships, Selling, Advertising, Market Analysis, Leadership, Sales Operations, Sales
Education
University of Oregon 1995 — 2000
Bachelor of Arts, Journalism
Lakeridge High School 1993 — 1995
Campolindo High School 1991 — 1993
Pandora January 2015 - Present
AGTEK Development Company, Inc. September 2014 - January 2015
RDO Equipment Co. November 2011 - September 2014
Holland America Line May 2010 - September 2011
Skills
Advertising, Public Speaking, Sales, Teamwork, Leadership, Writing, Event Planning, Social Media, Microsoft Office, Tourism
Education
University of Oregon 2004 — 2008
Bachelor of Arts, Journalism and Electronic Media
Holland America Line April 2010 - Present
Razorfish April 2005 - March 2010
aQuantive April 2005 - May 2007
Corbis 2000 - 2002
Eddie Bauer 1993 - 2000
Skills
HRIS, Onboarding, Performance Management, Deferred Compensation
Education
University of Puget Sound 1979 — 1983
University of Pittsburgh June 2007 - Present
Holland America Line September 1990 - Present
Resort Medicine of Colorado November 2005 - March 2011
Pennsylvania Chapter of the American College of Emergency Physicians July 1981 - January 2011
Skills
Emergency Medicine, Medical Education, Healthcare, Medicine, Hospitals
Education
University of Pittsburgh School of Medicine 1976 — 1980
Holland America Line May 2008 - August 2009
Education
University of South Florida 2006 — 2010
B.A., Religious Studies; Public Relations
Fair Housing of Marin August 2006 - Present
TURN - The Utility Reform Network June 1994 - June 1997
American Civil Liberties Union of Northern California April 1990 - June 1994
Holland America Line December 1979 - March 1988
Education
University of San Francisco 1970 — 1974
Bachelor of Arts (BA), Communication and Media Studies, major/minors in English and Psychology
American Conservatory Theater summer training program 1970 — 1970
N/A, acting, voice, speech, movement, dance, scansion.
Holland America Line January 2013 - Present
Holland America Line January 2011 - January 2013
Holland America Line February 2007 - January 2011
University of Phoenix January 2001 - February 2007
Skills
Ports, Hospitality, Operations Management, Forecasting, Customer Service, Revenue Analysis, Leadership, Strategic Planning, Team Building, Event Management, Account Management, Shipping, Accounting, Analysis, Budgets, Training, Project Management, Budgeting, Management, Process Improvement
Education
University of Washington 1994 — 1999
Economics
Lake Washington High School 1991 — 1994
University of Phoenix
University of Phoenix
University of Phoenix
First Watch Restaurants April 2014 - Present
First Watch Restaurants July 2010 - March 2014
First Watch Restaurants March 2009 - June 2010
Holland America Line December 2008 - January 2009
Royal Limousine Service December 2001 - December 2008
Royal Casino Entertainment January 1989 - December 2008
New York Del-Eatery November 2006 - February 2008
OSI - Lee Roy Selmon's February 2005 - April 2006
Metromedia Restaurant Group December 2001 - February 2005
Metromedia Restaurant Group September 1996 - December 2001
Skills
Marketing, Management, Food & Beverage, Training, Leadership, Recruiting, Budgets, Team Building, Customer Service, Event Planning, Sales, Program Management, Restaurants, Hiring, P&L
Education
University of South Florida
Bachelor of Science (BS), Political Science
Pacific Continental Bank August 2010 - Present
Vail Resorts November 2009 - April 2010
Mid-State Industrial Services Inc. March 2009 - November 2009
Holland America Line June 2008 - September 2008
Skills
Microsoft Office, GIS, Hydrology, Teamwork, Customer Service, Research, Transportation, Data Analysis
Education
University of Oregon 2006 — 2008
Lane Community College 2003 — 2006
Associate of Arts (AA)
US Bank October 2013 - Present
Syncada LLC February 2010 - Present
Syncada LLC May 2003 - February 2010
Holland America Line 1999 - 2002
Skills
Process Improvement, Analysis, Business Analysis, Logistics, Operations Management, Supply Chain, Vendor Management, SDLC, Customer Service, Cross-functional Team..., SQL, Transportation, Visio, Business Process..., Inventory Management, Risk Management, Pricing, Team Leadership, Change Management, Project Management, Supply Chain Management, Budgets, Team Management, Forecasting, Leadership, Procurement
Education
University of Phoenix 2000 — 2002
Bachelor of Science, Business Administration and Management, General
Holland America Line April 2004 - Present
Holland America Line April 1988 - April 2004
Education
University of Pennsylvania 1974 — 1978
Doctor of Law (J.D.)
Wharton School, University of Pennsylvania 1974 — 1978
Master of Business Administration (M.B.A.)
Holland America Line October 2011 - Present
The Chocolate Box April 2009 - August 2011
Sugar Rush Baking Company October 2004 - June 2008
British Airways September 1999 - September 2006
Seattle Tacoma International Airport January 1997 - September 2006
British Airways October 1993 - September 1999
Alaska Airlines June 1986 - October 1993
Education
International Air Academy 1986 — 1986
Airlines/Aviation industry
University of Portland 1983 — 1986
BA, English, Theatre, Psychology
Evergreen High School
Tacori December 2014 - Present
Hertz August 2012 - November 2014
Holland America Line November 2010 - July 2012
Holland America Line January 2005 - November 2010
Skills
Profit Maximization, Sales Management, Team Building, Management Development, Operational Excellence, Productivity Coaching, Driving Results, Quality Assurance, Strategic Planning, Marketing Strategy, Customer Service, Public Speaking, Hospitality, Food & Beverage, Management, Strategy, Marketing, Customer Satisfaction, Tourism, Hotels, Yield Management, Leisure, Leadership, Training, Sales
Education
The University of Reading 1998 — 2002
Bachelor's Degree, Business Management
St. Alphonsus Float Pool March 2013 - Present
University of Phoenix September 2012 - March 2013
Holland America Line June 1999 - December 2006
Skills
Customer Service, Phlebotomy, Medical Records, Clinics, Organization, Financial Accounting, Purchase Orders
Education
University of Phoenix 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Health Administration/long term care
Kaplan University Online 2009 — 2011
Associates in Applies Science, Medical/Clinical Assistant
Holland America Line 2002 - October 2009
Kaspers 2000 - 2004
Education
University of Phoenix 2002 — 2002
Business Administration and Management, General
Self Employed Accountant Staff AccountantWaste ManagementOctober 2007 - March 2008
Holland America Line January 2007 - July 2007
Skills
Above average skills in..., Vlookup, Hlookup function, Accounting, Financial Analysis, Budgets, Forecasting, Business Strategy, Tax Preparation, Microsoft Excel, Strategic Planning, Income Tax, Sales Tax
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Accounting
Cleveland High School
Harvard University Laboratory for Youth Mental Health October 2014 - Present
University of Pennsylvania Farah Neuroscience Lab September 2014 - Present
University of Washington Stress and Development Lab June 2014 - Present
University of Pennsylvania September 2011 - Present
Holland America Line May 2013 - August 2013
Skills
Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, English, German, Spanish, Customer Service, Photoshop
Education
University of Pennsylvania 2011 — 2015
Bachelor of Arts (BA), Biological Basis of Behavior (Neuroscience), Consumer Psychology (Marketing/Psych) Minor
Mercer Island High School 2007 — 2011