Holland America Line
Industry: Company
DescriptionHolland America Line is a British/American-owned cruise line, a subsidiary of Carnival Corporation & plc. Originating in the Netherlands, the company moved its headquarters to Seattle, Washington, United States. Customer service: 0843 374 2300 Parent organization: Carnival Corporation & plc CEO: Stein Kruse (1 Dec 2004–) Headquarters: Seattle, Washington, United States Founder: Plate, Reuchlin & Co. Subsidiaries: Holland America Line N.V., Westmark Hotels,
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Holland America Line Employees
Thomas P. Gohagan and Company May 2014 - Present
ITA Group, Inc July 2012 - Present
Edmonds Community College September 2011 - June 2013
Holland America Line December 2006 - February 2011
AAA Central Penn March 2001 - December 2006
Lebanon Valley Farmers Bank September 1999 - February 2004
Cunard Line January 1996 - February 1999
Royal Caribbean International March 1992 - September 1995
Skills
Tourism, Cruises, Customer Service, Trade Shows, Territory, Hospitality, Groups, Word, Vendor Relations, Excel, Event Planning, Leisure Travel, Microsoft Excel, Fundraising, Hospitality Industry, Project Management, Management, Microsoft Word, Sales Operations, Sales, Google Groups, Public Relations, Marketing, Leadership, Travel Management, Marketing Strategy, Contract Negotiation, Microsoft Office, Training, Customer Satisfaction, Event Management, Hotels, Account Management, Hospitality Management, Leisure
Education
Edmonds Community College 2011 — 2013
Associate of Technical Arts, Business Management
Blucora August 2012 - Present
Holland America Line September 2011 - August 2012
Holland America Line February 2010 - August 2011
Lindblad Expeditions September 2001 - February 2010
Skills
Project Management, Scrum, Agile Project Management, Microsoft Office, Microsoft Dynamics, Payroll Conversions, Medical Records, Human Resources, Financial Analysis, Document Management, Requirements Gathering, Business Analysis, Problem Solving, Micros, Hotel Management, Management, Information Security, Leadership, Requirements Analysis, Business Process, Change Management, Training, Team Leadership, Troubleshooting, Hospitality, IT Operations, Customer Service, Budgets
Education
Eastern Washington University
International Relations and Affairs
Montesano
Starbucks July 2015 - Present
Holland America Line November 2013 - June 2015
MOHAI January 2014 - March 2014
Liberty Travel November 2012 - June 2013
Mount Kearsarge Indian Museum January 2012 - May 2012
Franklin Pierce University January 2011 - May 2012
Franklin Pierce University January 2011 - May 2012
Franklin Pierce University January 2009 - September 2010
Cozymel’s Mexican Cantina January 2007 - January 2008
Carmike Cinema’s January 2005 - January 2008
Skills
Editing, Microsoft Office, Travel Sales, Leisure Travel, Sabre, PowerPoint, Research, Microsoft Word, Microsoft Excel, Social Media, Event Planning, Public Speaking, Customer Service, Museums, Culture, Travel, Travel Planning, Travel Writing, Blog Marketing, Marketing Strategy, Archaeology, Museum Planning, Business Analysis, Flight Express, Calypso, Outlook
Education
Franklin Pierce College 2012 — 2014
Master of Business Administration (MBA), Leadership
Franklin Pierce University 2008 — 2012
Bachelor of Arts (B.A.), Anthropology
Father Ryan High School 2006 — 2008
Holland America Line September 2014 - Present
WBNS-TV November 2007 - August 2014
KRNV News 4-Reno, Nevada's NBC affiliate April 2007 - November 2007
WTOL May 1999 - May 2007
Skills
Broadcast Television, Multi Tasking, Teamwork, Meet Deadlines, Microsoft Office, Employee Training, Camera Operating, Digital Media, Media Production, Final Cut Pro, ENPS, HD Video, Post Production, Digital Video, Producing, Multimedia, Final Cut Studio, Journalism, New Media, Digital Asset Management, Television, Broadcast, Video Production
Education
Full Sail University 2004 — 2005
Associate's degree, Film and Video
Muskingum College 1996 — 2000
Bachelor's degree, Communication, General
Holland America Line July 2015 - Present
Holland America Group July 2015 - Present
Holland America Line June 2014 - July 2015
China Hainan Airlines June 2013 - June 2014
China Hainan Airlines Co. Ltd December 2011 - June 2014
Soho Coffee Company September 2011 - November 2011
Student Painters.net November 2010 - September 2011
Muji (Hong Kong) Co., Ltd March 2010 - July 2010
Adecco Human Resources AG March 2010 - March 2010
Cathay Pacific Airways November 2007 - April 2008
Skills
Customer Service, Emergency Management, Commercial Aviation, Marketing, Airlines, Operations Management, Microsoft Office, Flights, Aviation, Microsoft Excel, Airports, PowerPoint, Microsoft Word, English, Leadership, Team Leadership, Event Management, Teamwork, Mandarin, Tourism, Strategic Planning, Customer Satisfaction, Aircraft, Project Planning, Sales
Education
Edmonds Community College 2013 — 2014
Certificate in Hospitality, Hospitality Administration/Management
University of Washington, Michael G. Foster School of Business 2010 — 2012
BA, Business Administration - Marketing
Edmonds Community College 2008 — 2010
Associate of Arts, Business Administration
St. Joseph's College 2003 — 2008
High School
Holland America Line December 2012 - Present
Hank Lane Music July 2012 - Present
School of Rock March 2012 - Present
Crossing Midnight Entertainment April 2010 - Present
Independant Music Professional January 2008 - Present
Skills
Music Education, Arranging, Composition, Performer, Guitar, Music, Piano, Band, Musicians, Ensemble, Studio Recording, Rock, Keyboards, Music Theory, Bass, Entertainment, Songs, Percussion, Bass Guitar, Pianist, Classical, Recording, Drums, Songwriting, Vocal, Audio Engineering, Music Industry, Music Production, Orchestration, MIDI, Pro Tools
Education
Five Towns College 2007 — 2012
Mus. B, Music Education; Music Education
hackensack high school 2003 — 2007
diploma, general studies
CDC Resources Inc January 2015 - Present
Bob Rohrman Toyota December 2012 - March 2014
Midwest Eye Consultants June 2011 - May 2012
Holland America Line November 2008 - October 2010
Matt Davenport Productions, Inc. August 2004 - June 2009
Fee/Hedrick Entertainment June 2005 - November 2008
Skills
Business Development, Analysis, Customer Service, Direct Sales, Office Management, Spreadsheets, Microsoft Office, Musical Theatre, Entertainment, Music, Bookkeeping, Stage Management, Theatre, Voice Over, Event Management, Production Managment, Stage, Performing Arts, Recording
Education
Western Governors University 2013 — 2015
Bachelor's degree, Accounting, 3.0/4.0
Indiana University Kokomo 2012 — 2013
Accounting, 3.25/4.00
Ivy Tech Community College 2010 — 2012
Associate of Science (A.S.), Accounting, 3.48/4.00
Full Sail University 2001 — 2002
Associate Of Science, Recording Arts
Department of Veterans Affairs March 2013 - Present
James Andrew Sumner, MD, PA January 2008 - Present
USUHS July 2011 - Present
Holland America Line September 2014 - Present
Valley Health November 2012 - March 2015
MedStar Health April 2013 - September 2014
Walter Reed National Military Medical Center April 2009 - March 2014
MedStar Southern Maryland Hospital Center September 2009 - April 2013
Sibley Memorial Hospital July 2001 - March 2009
Emergency Medical Services (EMS) Board, State of Maryland 2001 - 2005
Skills
Healthcare, Healthcare IT, Hospitals, Emergency Medicine, EMR, Legal Services, Healthcare Information..., Healthcare Management, Physicians, Medicine, Informatics, Emergency Room, Health Policy, Legal Assistance, HIPAA, Patient Safety, Medical Education, Healthcare Consulting, Policy, Data Analysis, Critical Care, Managed Care, Leadership, Treatment, EHR, Quality Improvement, Medicare, Clinical Research, EMS, Public Health, Physician Relations, Pediatrics, ACLS, Radiology, Inpatient, Health Education, Board Certified, Epic Systems
Education
Georgetown University School of Medicine 1979 — 1981
Emergency Medicine
Tulane University School of Medicine 1972 — 1976
MD, Medicine
Tufts University 1971 — 1972
Environmental Health
Georgia Institute of Technology 1964 — 1969
BEE, Cooperative Plan, Electrical Engineering
Savers May 2015 - Present
Costco Wholesale October 2014 - April 2015
Qliance April 2014 - June 2014
Holland America Line October 2013 - March 2014
Holland America Line October 2012 - October 2013
Donaldson & Knigge, LLC February 2012 - October 2012
CRISTA Ministries August 2010 - June 2011
Coordinated Campaign June 2010 - November 2010
CRISTA Ministries January 2008 - August 2010
University of Washington March 2010 - June 2010
Skills
Corporate Law, Research, Customer Service, Public Speaking, Event Planning, PowerPoint, Microsoft Excel, Leadership, Microsoft Word, Legal Documents, Nonprofits, Social Networking, Social Media, Healthcare, Legal Assistance, Oral & Written..., Marketing Communications, Teamwork, Spanish, Data Entry, Multitasking Skills, Recruiting, JIS, Work Well Independently, Meet Deadlines, Close Attention to..., Non-profit..., Microsoft Office, Management, Legal Writing, Editing, Legal Research, Time Management, Administration, Litigation, Courts, Outlook, Administrative..., Filing, Document Review, Westlaw, Mediation, Team Building, Project Management, Civil Litigation, Strategic Planning, Teaching, Fundraising, Budgets
Education
University of Washington 2006 — 2010
Bachelor of Arts (B.A.), Law, Societies and Justice, >3.0
Edmonds Community College 2013 — 2015
Advanced Paralegal Certificate
Continuing Legal Education
Instituto Cultural de Oaxaca • Oaxaca 2008 — 2009
Holland America Line 2013 - Present
King County Superior Court, Dependency CASA Program July 2011 - Present
The American Women's Group in Paris 2004 - 2008
Law Offices of Philip S. Coe 2001 - 2004
Mukilteo School District 1999 - 2001
Education
Edmonds Community College 2010 — 2011
ATA, Paralegal
Bellevue College 2009 — 2010
Relevant Course Work: Human Resource Mgmt., Gen Psychology
Holland America Line August 2015 - Present
Waving Tree Winery 2015 - Present
Massage Envy Spa 2014 - 2014
Skagit Transit December 2003 - November 2013
Starbucks November 1998 - August 2002
Unites States Army March 1983 - March 1989
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, PowerPoint, Writing, Problem Solving, Administration, HTML, English, Event Management, Editing, Windows, Public Speaking, Access, Social Media, Outlook, Event Planning, Team Building, Coaching, Troubleshooting, Accounting, Inventory Management, Analysis, Leadership, Fundraising, Data Entry, Fitness, Time Management, Wellness, Microsoft Word
Education
Edmonds Community College 2015 — 2017
Hospitality Management/Event Planning, Hospitality Administration/Management
Lake Washington Technical College 2014 — 2016
Personal Training AAS Degree, Physical Fitness Technician
Lake Washington Technical College 2013 — 2015
Associate of Arts and Sciences (AAS), Massage Therapy/Therapeutic Massage, 4.0
Holland America Line
Skills
Hotels, Customer Service, Budgets, Hospitality, Resorts, Team Building, Hospitality Management, Management, Hospitality Industry, Tourism, Event Management, Event Planning, Strategic Planning, Leadership, Operations Management, Cruises, Travel Management, Revenue Analysis, Training, Marketing Strategy, Contract Negotiation
Education
Gonzaga University
Bachelor of Arts (B.A.), Philosophy and Religious Studies
Holland America Line December 2011 - Present
The Seattle Times Company June 2010 - December 2010
Rossoe Energy Systems Inc May 1989 - December 2009
Tracor Flight Systems Inc March 1986 - May 1989
Skills
•Experience in..., •Positive Attitude, 20+ years of power point, 20+ years of database..., 20+ years of excel, Qick Study, •Able to work..., Inside Sales, Advertising Sales, Direct Sales, Skillful Problem solving, time management skills, Advertising, Customer Service, Negotiation, B2B, Call Center, Promotions, Customer Relations, Problem Solving, Inventory Management, Scheduling, Production, Supervisory Skills, Administration, Management, Microsoft Excel, Time Management, Sales, CRM, System Administration, Process Scheduler, Marketing, Marketing Strategy, Public Relations, Leadership, Program Management, Contract Negotiation, Online Marketing, Trade Shows, Direct Marketing, Social Media, Marketing Management, Facebook, Teamwork, Sales Presentations, Call Centers, Cold Calling, Social Networking, Selling
Education
Fullerton College 1984 — 1986
AA, Business adminstration
Washington State University 1979 — 1980
sociology, psychology as well as most general studies
Mercer Island High School
Trifecta Entertainment June 2014 - Present
CBS Corporation March 2014 - June 2014
Tokyo Disney Resort(Orientalland Co. ltd,) March 2012 - April 2013
Disney Cruise Line February 2011 - October 2011
DOMA Theatre Company September 2010 - November 2010
Holland America Line June 2005 - December 2009
Skills
Entertainment, Acting, Theatre, Comedy, Stage, Drama, Singing, Musical Theatre, Performing Arts, Vocalist, Music, Plays, Dance, Choreography, Jazz, Dialects, Stage Management, Stage Combat, Theatrical Production, Shakespeare, Cabaret, Television, Film Production, Event Planning, Social Media, Social Networking, Event Management
Education
Fullerton College
Musical Theatre
Ringling College of Art and Design June 2015 - Present
House of John Productions, LLC October 2012 - Present
Ringling College of Art and Design October 2012 - May 2015
Asolo Repertory Theatre August 2009 - June 2012
Florida State University August 2009 - May 2012
Holland America Line April 2006 - 2012
Holland America-Princess April 2008 - 2009
TechnaSport, LLC 2007 - 2008
Stopperan Construction Management December 2002 - April 2006
Skills
Acting, Office Administration, Microsoft Office, Communication Skills, Self-starter, Goal Oriented, Customer Service, Teamwork, Leadership, Theatre, Shakespeare, Film, Entertainment, Stage, Performing Arts, Film Production, Public Speaking, Social Media, Management, Event Management
Education
The University of Georgia 2014 — 2014
Certification, Leadership Development
Florida State University 2009 — 2012
Master of Fine Arts (MFA), Theatre/Theater, 3.96
Trinity Western University 2004 — 2006
Bachelor of Arts (BA), Drama/English, 3.0
Lynden High School
Thirty Days in the Kingdom June 2013 - Present
modgebox September 2012 - Present
Radio City Music Hall September 2007 - Present
Radio City Christmas Spectacular 2006 - Present
Stagedoor Manor June 2006 - June 2014
Cirque du Soleil May 2011 - September 2012
Cirque du Soleil May 2011 - October 2011
Holland America Line March 2010 - May 2011
The Rocky Horror Show March 1996 - December 2009
Universal Studios Hollywood May 2009 - September 2009
Skills
Theatre, Singing, Acting, Musical Theatre, Vocal, Entertainment, Bartending, Teaching, Event Management, Dance, Performing Arts, Choreography, Plays, Broadway, Creative Writing, Stage Management, Improvisation, Theatrical Production, Drama, Voice Over, Comedy
Education
Emerson College 1990 — 1992
BFA, Theatre
North Carolina School of the Arts 1987 — 1989
Acting
Textile-Based Delivery, Inc. March 2014 - November 2014
Unrude 2011 - April 2014
Holland America Line August 2008 - October 2010
Holland America Line October 2007 - July 2008
Quorum Review 2006 - 2007
RealNetworks 2005 - 2007
Quorum Review 2004 - 2005
RealNetworks June 2002 - September 2002
Skills
Business Analysis, Financial Reporting, Makeup Artistry, Bridal Looks, Etiquette, Purchasing, Study Managers, Non-profit Volunteer, Fashion, Program Management, Marketing Strategy, Project Management, Management, Entrepreneurship
Education
Minding Manners
Certified International Youth Etiquette Consultant, International Youth Etiquette Program
Seattle University 2001 — 2003
Bachelor of Business Administration (B.B.A.), E-Commerce and Information Systems
Edmonds Community College 1998 — 2001
Associate of Arts and Sciences (AAS)
Bridge Partners Consulting August 2015 - Present
Holland America Line February 2013 - August 2015
Amazon July 2012 - January 2013
Silversea Cruises July 2004 - March 2012
Silversea Cruises August 2003 - July 2004
Skills
Customer Satisfaction, Operations Support, Administrative Support, Administrative..., Administrative..., Account Management, Customer Service, Coordinating Events, Tourism, Sales, Quality Assurance, Marketing Support, Bilingual-Spanish, Promotions, Recruiting, Content Management, Volunteer Management, Employee Training, Sales Support, Marketing, Cruises, Staff Development, Supervisory Experience, Staff Management, Inside Sales, Proof, Proofing, Training & Development, Outstanding Customer..., Program Coordination, Promotion Development, Customer Satisfaction..., Staff Training, Staff Mentoring, Staff Planning
Education
Florida Atlantic University 2004 — 2009
BBA, Management
Florida Atlantic University 2004 — 2009
BBA, Marketing
Flight Trends LLC October 2012 - Present
Scottsdale Insurance Company April 2014 - July 2014
Oracle Corporation January 2013 - October 2013
The 41st Parameter April 2012 - October 2012
Apex Systems November 2011 - June 2012
The 41st Parameter August 2010 - November 2011
EDMC March 2010 - October 2010
US Airways November 2009 - March 2010
Holland America Line April 2007 - July 2009
Cingular Wireless / AT&T Mobility November 2004 - April 2007
Skills
Performance Tuning, ETL, High Availability, Database Design, Databases, PL/SQL, SQL Server, SQL, Data Warehousing, Data Modeling, SSIS, Perl, Business Intelligence, Architecture, Database Administration, Unix, Business Objects, SSRS, Windows, Application Development, Integration, Linux, Programming, Business Analysis, Testing, Documentation, T-SQL, Unix Shell Scripting, Visio, Oracle SQL, Agile, Database Development, Oracle, Disaster Recovery, Scrum, Requirements Analysis, SQL Tuning, Database Admin, Oracle RAC, Erwin, Windows Server, Microsoft SQL Server, Oracle Cloud, Amazon EC2, Oracle Clinical, Oracle VM, VMware Infrastructure, SDLC, Software Development, Software Project...
Education
Embry-Riddle Aeronautical University 1986 — 1991
BS, Aeronautical Studies
OpenTable December 2013 - Present
Quickcue March 2012 - December 2013
Holland America Line 2008 - 2010
Skills
Git, Xcode, Objective-C, PostgreSQL, JavaScript, User Experience, Software Quality..., Clojure, Mobile Applications
Education
Evangel University 2004 — 2008
Bachelor's Degree, Theology/Theological Studies
Holland America Line July 2015 - Present
Pacific Science Center November 2014 - May 2015
South Lake Union Chamber of Commerce June 2014 - November 2014
Make-A-Wish Alaska and Washington June 2013 - May 2014
Nordstrom June 2013 - August 2013
Skills
Non-profit..., Non-profit Fund..., Event Planning, Marketing Communications, Public Relations, Grant Writing, Social Media Marketing, Advertising, Promotions, Customer Service, Organizational..., Facebook, Instagram, Microsoft Office, Time Management, Tumblr, Twitter, Adobe Design Programs, Retail Sales, Office Administration, Corporate Events
Education
Gonzaga University 2010 — 2014
Bachelor of Arts (BA), Public Relations
Limeade April 2015 - Present
Street Yoga January 2015 - Present
Seattle Yoga News March 2014 - Present
News Media Outlets September 2011 - Present
Sister Cities Commission for the City of Issaquah 2012 - Present
The Seattle Globalist March 2015 - May 2015
University of Washington October 2014 - January 2015
The Common Language Project March 2012 - June 2012
Alaska USA FCU March 2009 - July 2010
Holland America Line March 2008 - February 2009
Skills
Leadership, Social Media, Customer Service, Event Planning, Project Management, Public Speaking, Strategic Planning, Management, Business Development, Revenue Analysis, Marketing, Microsoft Excel, Event Management, Budgets, Sales, Hospitality, Contract Negotiation, Microsoft Office, Blogging, Editing, Press Releases, Journalism, Media Relations, Interviews, Time Management, Teamwork, Storytelling, Social Networking, Social Media Marketing, Online Advertising, Facebook, Marketing Communications, Public Relations, Online Marketing
Education
University of Washington
Bachelor of Arts in Communications: Journalism, 3.5
Edmonds Community College
Associate of Arts Degree
Tideline Canvas & Upholstery February 2010 - Present
Holland America Line and Princess Cruises Alaska and the Yukon February 2013 - Present
Holland America Line and Princess Cruises Alaska and the Yukon 2009 - Present
Holland America Line February 2005 - 2009
Raytheon Polar Services September 2006 - February 2008
Skills
Upholstery, Canvas, Frame bending, Sewing, Class B CDL, Event Planning
Education
North Coast Marine Specialists 2010 — 2010
certificate of Completion
Western Washington University 2002 — 2005
Marketing, Business
Edmonds Community College 2000 — 2002
Associate of Arts and Sciences (AAS)
Holland America Line 2007 - 2012
Holland America Line 2006 - 2007
Holland America Line 2005 - 2005
Disney Cruise Line 2003 - 2004
Skills
PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Hospitality, Theatre, Hosting, Sales, Cruises, Management, Leadership, Sales Management, Time Management, Negotiation, Event Planning, Marketing, Project Planning, Vacation, Event Management, Entertainment, Food & Beverage, Customer Satisfaction, Hospitality Management, Hotels, Restaurants, Leisure, Hospitality Industry, Resorts, Travel Management, Front Office, Hotel Management, Leisure Travel, Tourism, Catering, Micros, Pre-opening, Business Travel, Hotel Booking, Meeting Planning
Education
The International School of Hospitality 2012 — 2012
Conference Management & Event Planning, Hospitality Administration/Management, Certificate
Fundação Armando Álvares Penteado 1996 — 2001
Communication, Radio and Television, Bachelor
Court Theater Training Company (London, UK) 1997 — 1998
Theatre Performing, Drama and Dramatics/Theatre Arts, General
The Bozzuto Group June 2012 - Present
Holland America Line December 2007 - December 2011
Skills
Staff Management, Daily Operations..., Customer Retention, Customer Service, Department Budgeting, Social Media Marketing, Marketing Strategy, Communication Skills, Customer Liason, Drafting Correspondence, Philanthropy, Project Planning, Employee Training, Event Planning, Event Management, Front Office Support, Frontline Management, Marketing, Social Media, Budgets, Sales, Public Relations, Customer Satisfaction, Tourism, Property Management, Time Management, Strategic Planning
Education
Florida Southern College 2004 — 2007
Bachelor of Arts (BA), Mass Communication/Media Studies
Freelance 2014 - Present
Holland America Line May 2012 - November 2013
Skills
Photoshop, Photography, Social Media, Videography, Editing, Documentaries, Film, Advertising, Video Editing, Final Cut Pro, Video Production, Entertainment, Film Production, Video, Television
Education
Fitchburg State University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Communications Media
Fitchburg State University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), communication media
Twin Leaf Brewery August 2015 - Present
The Omni Grove Park Inn July 2014 - Present
The Paint Mart January 2010 - Present
Holland America Line May 2012 - August 2012
Bonefish Grill January 2010 - May 2011
Skills
Management, Sales, Marketing, Retail, Inventory Management, Time Management, Customer Service, Merchandising, PowerPoint, Teamwork, Social Networking, Visual Merchandising, Social Media Marketing, Customer Satisfaction, Hospitality, Leadership
Education
Florida State University 2007 — 2009
Bachelor of Science (BS), Business Administration, Management and Operations
Pensacola State College 2005 — 2007
Associate of Arts (AA), Business Administration and Management, General
University of Washington Medical Center March 2015 - Present
Holland America Line April 2014 - March 2015
Summa, Inc. April 2010 - November 2013
Wal-Mart May 2008 - April 2010
United States Air Force August 2000 - September 2007
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Troubleshooting, Call Centers, Microsoft Excel, Outlook, Microsoft Word, Process Improvement, Printers, Management, Sales, Project Management, Teamwork, Training
Education
Embry Riddle Aeronautical University-Worldwide 2005 — 2011
Master's degree, Aeronautical Science, Human Factors specialization
Saint Martin's College 1998 — 2000
Bachelor of Arts (BA), Psychology
Brackett Audio January 2012 - Present
The Art Institute of Seattle January 2014 - Present
Brackett Travel July 2013 - Present
Holland America Line January 2012 - April 2013
Expedia CruiseShipCenters March 2008 - January 2012
FlyingSpot Entertainment January 2005 - January 2012
Expedia May 2003 - January 2005
Art Institute of Seattle September 2003 - June 2004
EarForce, Inc January 1997 - January 2003
Bad Animals August 1990 - December 1996
Skills
Audio, Sound, Video Editing, Post Production, Video Production, Audio Engineering, Television, Broadcast, Audio Post Production, Film, Producing, Documentaries, Video, Film Production, Cruises, Commercials, Media Production, Final Cut Pro, Voice Over, Entertainment
Education
Eastern Washington University 1982 — 1987
Bachelor of Arts, Radio Television
Full Spectrum, LLC June 2015 - Present
Stone Mountain Park June 2015 - Present
IATSE Local 479 September 2014 - Present
Stone Mountain Park December 2014 - June 2015
Walt Disney World September 2011 - August 2014
Black Onyx July 2007 - August 2014
Walt Disney World March 2004 - September 2011
Holland America Line November 2010 - March 2011
First Congregational Church of Winter Park November 2009 - November 2010
Club Med October 2008 - April 2009
Skills
Customer Service, Audio Engineering, Stage Lighting, Props, Violin, Singing, Data Entry, Troubleshooting, Theatre, Stage Management, Stage, Sound, Social Media, Music, Microsoft Office, Event Planning, Event Management, Entertainment, PowerPoint, Social Networking, Hospitality, Live Events, Lighting, Concerts, Video Production, Production Management
Education
Full Sail University 2007 — 2008
Associate of Arts and Sciences (A.A.S.), Show Production and Touring
Full Sail University 2007 — 2008
Associate of Arts and Sciences (A.A.S.), Show Production and Touring
Georgia State University 1997 — 2000
Violin Performance/ Music Industry Management/ Recording
Mann Travels September 2008 - July 2014
Mann Travels August 2006 - September 2008
Holland America Line June 2006 - June 2006
Hilton Raleigh-Durham Airport at RTP January 2005 - May 2006
Elon University - Leadership Fellows July 2003 - June 2004
Elon University - Leadership & Organizational Development December 2002 - June 2003
Elon University - Admissions Office January 2001 - December 2002
Mount Airy Visitor Center June 1998 - December 2001
Travel Channel's "TV June 2001 - June 2001
Target May 1998 - October 1998
Skills
Hospitality, Leadership, Organizational..., Government, Public Administration, Social Media, Customer Service, Tourism, Microsoft Office, Public Relations, Hotels, Cruises, River Cruises, Travel, Leisure Travel, Luxury Cruise, ClientBase, Travel Planning, Business Travel, Vacation
Education
Elon University 2000 — 2005
Bachelor of Arts, Public Adminstration & Political Science
Audio, Video & Controls, Inc. October 2003 - Present
Holland America Line February 2001 - November 2002
Skills
Sound, User Interface Design, Microcontrollers, User Experience, Electronics, Coordination, Interaction Design, AV, Multimedia, Video, Lighting, Lighting Design, Crestron, Digital Signage, Digital Media
Education
Full Sail University 1999 — 2000
Bachelor of Applied Science (BASc), Show Production, Graduated cum laude
The Fireside Theatre August 2014 - Present
Amanda Beagle Teaching Studios August 2005 - Present
Amanda Beagle Vocal Studios September 2003 - Present
Holland America Line December 2010 - August 2013
Fred Astaire Dance Studio September 2009 - September 2010
SMARTS- Student Motivated by the Arts September 2001 - April 2007
Miss America Scholarship Program June 2004 - June 2005
Skills
Entertainment, Public Speaking, Mentoring, Corporate Events, Fundraisers, Casino, Cruises, Interview Coaching, Singing, Acting, Theatre, Musical Theatre, Dance, Classical, Job Coaching, Music, Teaching, Jazz, Event Planning, Recording, Vocalist, Stage, Performing Arts, Festivals, Fundraising
Education
Full Sail University 2009 — 2010
Master of Science, Entertainment Business
Youngstown State University 1998 — 2003
Bachelor of Music, Vocal Performance
Compass Airlines June 2015 - Present
Bouquet a Day August 2012 - May 2015
Virginia Mason Medical Center (National Purchasing Partners) January 2009 - August 2012
Holland America Line February 1998 - May 2008
Holland America Line April 1995 - January 1998
Holland America Line May 1994 - February 1995
Holland America Line April 1989 - April 1994
Nordstrom December 1985 - February 1989
Skills
Cruises, Hospitality, Public Relations, Tourism, Hotels, Customer Service, Marketing, Event Planning, Account Management, Trade Shows, Negotiation, Leadership, Marketing Strategy, Customer Satisfaction, Sales, Event Management, Business Development, Project Management, Employee Relations, Travel Management, Human Resources, Advertising, Community Service, Leisure Travel, Quality Assurance, Operations, Logistics
Education
Seattle University
Bachelor of Arts (B.A.), Business Adminstration, 3.5
Gonzaga University
Western Washington University
Study Abroad - London School of Economics
Carlisle Interconnect Technologies July 2013 - Present
Narus Inc 2012 - 2012
Washington State University August 2010 - December 2011
DSHS - Central Office June 2011 - August 2011
Holland America Line October 2008 - October 2009
Education
Washington State University 2009 — 2011
Bachelor of Arts (B.A.), Sociology
Edmonds Community College 2006 — 2009
The PPI Group October 2014 - Present
Amrit Yoga Institute August 2012 - October 2014
Trailblazing Possibilities LLC. August 2011 - August 2012
OnBoard Media a Division of LVMH (Louis Vitton Moet Hennessey) December 2008 - July 2011
Ginn Reunion Resort March 2008 - October 2008
Del Webb Lake Providence September 2006 - March 2008
Fiddler's Creek April 2005 - September 2006
Fiddler's Creek March 2002 - April 2004
Holland America Line October 1998 - November 2001
Skills
Entrepreneurship, Public Speaking, Event Management, Microsoft Office, Sales, Email Marketing, Team Building, Leadership, Advertising, Microsoft Word, Event Planning, Strategy, Newsletters, Marketing, Leadership Development, Fundraising, Contract Negotiation, Promotions, Public Relations, Marketing Strategy, Online Marketing, Account Management, Television, Time Management, Employee Training, Editing, Online Advertising, Hospitality, Resorts, Coaching, Social Networking, Customer Service, Entertainment, Budgets, Sales Management, Marketing Communications, Recruiting, Strategic Planning, Training, Social Media, Food & Beverage, Social Media Marketing, Trade Shows
Education
Amrit Yoga Institute
Certification, Yoga Teacher Training/Yoga Therapy
Edinboro University of Pennsylvania
Associates, Business Adminstration
Diageo December 2013 - Present
Sears Canada May 2012 - November 2013
Indigo October 2011 - May 2012
Fairlane Group November 2011 - February 2012
Carnival Cruise Lines February 2009 - January 2010
Holland America Line January 2008 - December 2008
Skills
Public Speaking, Presentation Preparation, Outstanding Customer..., Marketing Strategy, Customer Service, Marketing, Market Research, Loyalty Programs, Email Marketing, Sales, New Business Development, Lead Generation, Advertising, Account Management, Direct Marketing, Marketing Management
Education
Griffith University 2010 — 2011
Masters, Marketing
George Brown College 2006 — 2007
Grad Certificate, Sport and Event Marketing
University of Toronto 2002 — 2006
Honours Bachelor of Arts, Bioethics and Ethics, Society and Law
Wyndham Worldwide September 2014 - Present
Wyndham Worldwide December 2013 - September 2014
Holland America Line December 2012 - December 2013
Edmonds Community College January 2012 - December 2012
Kids Country January 2011 - September 2011
Top Pot Doughnuts October 2010 - December 2010
Skills
People Person, Team Oriented, Hard Worker, Well Organised
Education
Edmonds Community College 2010 — 2012
Associates of Tecnical Arts, Hospitality and Tourism
Bothell High School 2006 — 2009
High School Diploma, General
National Geographic Channels International March 2012 - April 2015
Virtustream October 2009 - November 2011
Nonprofit HR Solutions January 2008 - October 2009
Dumbarton Oaks November 2005 - November 2007
Hearts & Homes for Youth March 2005 - November 2005
The Washington Humane Society August 2002 - February 2005
Ocean Conservancy August 2001 - July 2002
Holland America Line March 1997 - July 2001
Tosco 1994 - 1997
Skills
Employee Benefits, Human Resources, Talent Management, Employee Relations, Employee Training, Onboarding, Talent Acquisition, Succession Planning, Strategic HR, Management, College Recruiting, Recruiting, Non-profits, Leadership Development, Benefits Administration, Customer Service, Career Development, Leadership, Employment Law, Technical Recruiting, HRIS, Policy, Project Management, Applicant Tracking..., Organizational Design, Sourcing, Performance Management, Legal Compliance, Coaching, HR Consulting, Program Management, Career Counseling, Strategy, Employee Engagement, Internet Recruiting, Acquisition Integration, Management Consulting, Compensation & Benefit, Organizational..., Team Building, Public Speaking, Interviews, Internal Communications, Executive Search, Mergers, Budgets, Auditing, Change Management, Strategic Planning
Education
Florida State University 1986 — 1988
BA
Miami Dade College 1984 — 1986
AA
Holland America Line November 2010 - Present
Norwegian Cruise Line January 2010 - November 2010
Skills
Tourism, Leisure Travel, Travel Management, Leisure, Hospitality, Online Travel, Cruises, Hospitality Management, Event Management, Event Planning, Customer Service, Vacation, Sales, Tour Operators, Marketing, Public Relations, Travel Planning, Hotels, Social Networking, Social Media Marketing, Social Media, Business Travel, Travel Arrangements, Client Development, Manage Client..., New Business Development, Business Strategy, Business Analysis
Education
Florida International University
Bachelor's Degree, International Business
University of Phoenix
Associates Degree, Hospitality, Travel, and Tourism
Royal Caribbean International November 2003 - Present
Rubicon Theatre Company February 2009 - April 2009
2nd National Tour November 2006 - May 2007
Broadway/L.A. - A Nederlander Presentation August 2006 - February 2007
Portland Center Stage July 2006 - November 2006
Holland America Line October 2004 - April 2005
Skills
Actor, Singer/Songwriter, Dancer, Ballet, Musical Theatre, Recording Artist, Music, Ensemble, Vocal Coaching, Vocal, Cabaret, Songwriting, Film, Music Industry, Improvisation, Tap, Dialects, Drama, Jazz, Music Production, Stage Management, Casting, Comedy, Contemporary Dance, Corporate Events, Emcee, Festivals, Film Production, Jazz Dance, Live Events, Opera, Piano, Recording, Sight Reading, Stage Combat, Television, Video Production, Vocalist, Voice Acting, Theatrical Production, Acrobatics, Choreography, Hip Hop, Improvisational Comedy, Video, Broadway
Education
Florida State University 2002 — 2003
Musical Theatre
A.W. Dreyfoos School fo the Arts 1998 — 2002
Broadway Theatre Project 2000 — 2001
Musical Theatre
TripAdvisor September 2008 - Present
eTravCo February 2008 - June 2008
Orbitz Worldwide by Travelport November 2004 - November 2007
Cendant 2004 - 2007
Holland America Line 2000 - 2004
Royal Caribbean International 1995 - 2000
United Airlines April 1994 - June 1995
Skills
Cruises, Tourism, Travel Management, Leisure Travel, Hotels, Leisure, Online Advertising, E-commerce, Revenue Analysis, Email Marketing, Social Media Marketing, Salesforce.com, Tour Operators, Sales Management, New Business Development, Social Media, Marketing Strategy, Sales, Business Development, Vacation, Adventure Travel, Incentive Travel, Online Marketing, Event Management, Online Travel, Marketing, Digital Marketing, Advertising, Digital Strategy, Digital Media, Travel Technology, Direct Marketing, Lead Generation, Incentives, Travel Planning, Destination Marketing, Sales Presentations, Business Travel, Hotel Booking, Trade Shows, Sabre, Hospitality, Account Management, Customer Service, Management, Strategic Planning, Contract Negotiation, Leadership, Team Building
Education
University of South Florida 1990 — 1992
B.A., Psychology, Sociology
Florida State University 1988 — 1990
Eatertainment Hospitality Inc March 2013 - Present
c5 // c5 Catering at the ROM February 2011 - March 2013
Holland America Line September 2007 - April 2010
PPI Group 2007 - 2008
The Butler Did It - Event Design June 2001 - September 2007
Goodman Communications June 2001 - May 2002
Russell Reynolds Associates June 1998 - June 2001
Skills
Event Management, Catering, Corporate Events, Event Planning, Hospitality Industry, Culinary Skills, Hospitality, Menu Development, Weddings, Trade Shows, Food, Food & Beverage, Customer Service, Food Service, Parties, Wine, Hospitality Management, Management, Social Media Marketing, Entertainment, Time Management, Team Building, Cuisine, Hotels, Wedding Planning, Meeting Planning, Restaurant Management, Resorts, Tourism, Banquets, Restaurants, Hotel Management, Marketing Strategy, Social Media, Private Events, Coordinating Events, Social Networking, Cooking, Hiring, Budgets, Festivals, Fine Dining, Live Events, Sales, Operations Management
Education
Harvard Business School 2012 — 2012
Harvard ManageMentor Program - Established Manager Program
George Brown College 1990 — 1994
Performing Arts
Crandall Public Library September 2013 - Present
Crandall Public Library May 2011 - September 2013
Holland America Line August 2011 - May 2012
Le Cordon Bleu Institute of Culinary Arts September 2009 - August 2010
Town of Queensbury Parks and Recreation June 2002 - August 2009
Gettysburg College January 2009 - June 2009
Gettysburg College January 2007 - May 2009
American Library Association May 2008 - May 2008
Skills
Library, Editing, Library Science, Books, Cataloging, Research, Library Instruction, Community Outreach, Library Research, Blogging, Copy Editing, Digitization, Online Research, Higher Education, Public Speaking, Social Networking, PowerPoint, Information Literacy, Public Libraries, Libraries
Education
University of Pittsburgh 2009 — 2010
MLIS, Library Science
Gettysburg College 2005 — 2009
BA, English and Writing
Holland America Line December 2014 - Present
Y&R Group Seattle January 2014 - November 2014
Razorfish March 2013 - December 2013
Razorfish July 2010 - March 2013
Seattle University Albers School of Business September 2008 - March 2011
Razorfish June 2007 - July 2010
Razorfish November 2005 - June 2007
180solutions September 2004 - May 2005
Skills
Digital Marketing, Online Advertising, Integrated Marketing, Advertising, Digital Media, Analytics, Online Marketing, Marketing Strategy, Digital Strategy, Lead Generation, Strategy, CRM, Cross-functional Team..., Web Analytics, Social Media Marketing, Display Advertising, Direct Marketing, Brand Management, SEO, Marketing, Creative Direction, Creative Strategy, Social Media, Email Marketing, Management, Account Management, Team Management, Consumer Marketing, Leadership, Product Marketing
Education
Seattle University 2008 — 2011
Masters of Business Administration, Marketing
Seattle University 2000 — 2004
Bachelor of Arts in Business Administration, Marketing
Gonzaga University 2002 — 2003
Gonzaga-in-Florence Program
US Army March 2011 - July 2014
Holland America Line April 2010 - October 2010
Elite Video Recording April 2009 - September 2010
PRI Productions October 2006 - August 2009
Executive Advertising March 2005 - June 2006
Trinity Broadcasting Network January 2001 - 2003
Skills
Final Cut Pro, Video
Education
Full Sail University 2002 — 2003
Associates, Film & Video Production
High School Diploma Jacksonville Christian Center Academy
Associates Degree, Science and Film
Craig Holiday Haynes December 2014 - Present
First United Methodist Church of Hollis September 2011 - Present
Roy Haynes January 2011 - Present
Roy Haynes January 2010 - Present
Drums of Sankofa August 2009 - Present
Craig Haynes & Friends September 2001 - Present
Freelance February 1976 - Present
Independent Music Professional 1970 - Present
Sun Ra Arkestra April 1980 - January 2014
Holland America Line December 2007 - July 2008
Skills
Music, Music Management, Festivals, Recording, Music Production, Music Industry, Band, Jazz, Drums, Percussion, Studio Recording, Funk, Composition, Ensemble, Entertainment, Musical Theatre, Orchestration, Singing, Songwriting, Sound, Guitarist, Bands, Vocal
Education
Five Towns College 1979 — 1980
Venable LLP July 2014 - Present
FDA October 2013 - July 2014
FDA January 2013 - October 2013
Arnstein & Lehr LLP May 2011 - August 2011
FAA January 2011 - May 2011
Holland America Line July 2010 - August 2010
Foltz Martin, LLC May 2010 - June 2010
Education
Emory University 2009 — 2012
JD, Law
Emory University 2005 — 2009
BA, History & Political Science
Costco Travel December 2014 - Present
Emerald City Plumbing, Inc. July 1999 - December 2014
ADP August 2011 - July 2013
Maxim Healthcare Service August 2009 - August 2011
Holland America January 2005 - April 2007
Alaska Travel Partner Education January 2004 - December 2004
HomeGrocer.com January 2000 - January 2001
Holland America Line January 1994 - January 1999
Holland America January 1991 - January 1999
Holland America Line January 1991 - January 1993
Skills
CRM software, Wordpress, Telemarketing, Quickboo, Travel Planning, Social Networking, Promotions, Event Planning, Customer Relations, Lead Generation, Credit Card Processing, Email Marketing, Customer Service, Direct Mail, Brochure Development, Account Management, Mobile Applications, New Business Development, Marketing, SEO, Social Media, Customer Satisfaction, Customer Retention, Marketing Communications, Team Building, Facebook
Education
University of Washington 2009 — 2011
Bachelor of Arts, Communication
The Travel Institute 2004 — 2004
Certified Travel Counselor
Edmonds Community College 2002 — 2004
Associate of Arts Degree
Morgan Stanley May 2015 - Present
Morgan Stanley July 2014 - May 2015
John Jay Legal Services, Inc. May 2012 - May 2013
Pace University School of Law May 2011 - September 2012
9th Judicial District, Westchester County Supreme Court June 2012 - July 2012
Holland America Line January 2008 - August 2010
Canyon Ranch May 2000 - December 2001
Skills
Legal Writing, Legal Research, Securities, Securities Arbitration, Securities Litigation, Intellectual Property, Entertainment Industry, Entertainment Law, Microsoft Office, Microsoft Word, Research, Music, Music Theory, Music Performance, Jazz, Saxophone, Trials, Editing, Arbitration
Education
Pace University School of Law 2011 — 2013
Juris Doctor
University of Southern Mississippi 2006 — 2007
Doctor of Musical Arts, Pedagogy and Performance
Koninklijk Conservatorium Brussel 2005 — 2006
Music Performance, Fellowship Studies
Florida State University 2003 — 2004
Master of Music Performance, Saxophone
Northern Arizona University 1996 — 2001
Bachelor of Music, Music Performance, General
Holland America Line March 2008 - Present
Zodiac Maritime August 2005 - July 2007
Skills
Marine Engineering, Steam Boilers, Ships, Diesel, ISM, Diesel Engine, Maritime Operations, Pumps, Maritime, Boilers, Vessels, Steam, Marine Operations, Pressure Vessels, Diesel Generators, Environmental Science, Environmental Compliance, Environmental Awareness, Environmental Impact..., Communication Skills, Delegation, Situational Awareness, Team Leadership, Operating Systems, Firefighting, Problem Solving, Hands-on Problem Solver
Education
City of Glasgow College 2005 — 2007
HNC, Marine Engineering
Glasgow Caledonian University 1997 — 2002
Bachelor's of Science, Environmental Science
Jax Federal Credit Union February 2015 - Present
Holland America Line April 2014 - Present
Go Pro Tennis June 2011 - Present
Mala March 2011 - June 2012
Sports Authority September 2008 - August 2010
City of Jacksonville June 2008 - August 2008
Queens Harbour Country Club May 2006 - August 2007
James Island August 2005 - August 2005
Skills
Customer Service, Youth tennis coach, Management, Microsoft Excel, PowerPoint, Microsoft Word, Written & Verbal..., Organization
Education
University of North Florida 2009 — 2013
Bachelor's degree, Sport Management
Florida Community College at Jacksonville 2006 — 2008
Associate of Arts (A.A.)
American Family Insurance February 2014 - Present
Self-employed February 2000 - Present
Holland America Line 1993 - 1997
Things Remembered 1992 - 1993
Skills
Therapeutic Massage, Medical Massage, Chair Massage, Pregnancy Massage, Microscopy, Slide Preparation, Data Entry, Microsoft Office, Reading, Drama, Singing, Trigger Point Therapy
Education
Eastern Washington University 2010 — 2014
Current Student, Human Biology
Wenatchee Valley College 2008 — 2010
Associate of Arts and Sciences (AAS), Biology, General
Altared Vision October 2012 - Present
Freelance January 2008 - Present
Spoleto Festival USA May 2012 - June 2012
Holland America Line 2011 - February 2012
Sight and Sound Theatre Company January 2002 - December 2010
Lowe's Home Improvement June 1999 - June 2001
Skills
Boom Lift, Scissor Lift, Stage Lighting, Automated lighting..., Electricity, Electrical Cabling, Lighting Programming, Lighting Design, Musical Theatre, Stage, Stage Management, Entertainment, Theatrical Production, Live Sound, Live Events, Video, Theatre, Lighting
Education
Forsyth Technical Community College 2000 — 2001
Associate of Arts (A.A.), General Studies, 3.93
Baptist Bible College and Seminary 1998 — 1999
Trident SeaFoods March 2012 - Present
Holland America Line April 2005 - July 2010
McGraths Fish House November 2007 - January 2010
Education
Eastern Washington University 2009 — 2011
Communications, Buisness Communications, Cumulative:3.65
TPC Snoqualmie Ridge January 2013 - June 2014
Holland America Line August 2010 - December 2012
FOR KIDS, INC. March 2009 - July 2010
Travel and Leisure Magazine October 2006 - March 2009
Skills
Social Media, Event Planning, Marketing, Public Relations, Direct Marketing, Press Releases, Media Relations, Corporate Communications, Non-profits, Writing, Market Research, Management, Social Media Marketing, Microsoft Office, Account Management, Event Management, Social Networking, Nonprofits, Membership Relations
Education
Loyola University Chicago School of Law 2014 — 2017
J.D. Candidate
Fashion Institute of Technology 2001 — 2006
Bachelor of Science, Marketing Communications
Fluke Corporation IT Manager - Oracle ApplicationsFlukeSeptember 1991 - September 2005
Holland America Line June 1988 - September 1991
Aetna April 1986 - June 1988
Skills
Program Management, Cross-functional Team..., Integration, Process Improvement, Strategic Planning, Lean Manufacturing, Business Process, SharePoint, Management, Supply Chain Management, Mergers & Acquisitions, Product Management, Product Marketing, ERP, Acquisition Integration, Business Analysis, Manufacturing, Project Management, Oracle E-Business Suite, Product Development, Vendor Management, Mergers, Leadership, Supply Chain
Education
Fort Lewis College 1983 — 1985
ba, Business - Marketing
Green Mountain College 1981 — 1983
Business - Marketing
CHS
Visit Anchorage December 2011 - Present
Alaska Travel Industry Association August 2009 - December 2011
Holland America Line January 2005 - March 2006
Sheraton Anchorage Hotel August 2003 - September 2004
Holland America Line February 2002 - July 2003
Westmark Inn Skagway May 1998 - September 2001
Skills
Public Speaking, Destination Marketing, Product Development, Outside Sales, Tourism, Event Planning, Public Relations, Event Management, Marketing Communications, Trade Shows, Media Relations, Marketing, Leadership, Management, Marketing Strategy, Social Media Marketing, Advertising, Product Marketing, Sales, Social Media, Hospitality, Email Marketing, Online Marketing, Online Advertising, Hospitality Management, Strategic Planning, Social Networking, Sales Management, Resorts, Press Releases, Customer Service, Hotels, Hospitality Industry
Education
McGill University 1998 — 1999
French Language
Everett Community College 1995 — 1996
General Studies
Walt Disney World February 2012 - Present
Preferred Partners Insurance March 2008 - January 2012
AAA Washington January 2006 - February 2008
Holland America Line July 2004 - June 2005
Holland America Line October 1999 - June 2004
Universal Studios 1996 - 1999
The Walt Disney Company 1992 - 1995
Walt Disney Parks and Resorts 1990 - 1992
Skills
Marketing Strategy, Marketing, Event Management, New Business Development, Strategic Planning, Event Planning, Sales, Account Management, Budgets, Marketing Communications, Sales Management, Team Building, Social Media Marketing, Business Development, Leadership, Management, Competitive Analysis, Strategy, Start-ups, Market Research, Business Planning
Education
Florida State University - College of Business 1978 — 1982
Bachelor's of Science, Finance
Windstar Cruises / Ambassadors International Inc. March 2010 - Present
Windstar Cruises / Ambassadors International Inc. October 2009 - Present
Holland America Line July 1994 - October 2009
Education
Erasmus University Rotterdam 2006 — 2007
GS Yuasa Lithium Power February 2013 - Present
GS Yuasa Lithium Power June 2012 - February 2013
GT Solutions International LLC July 2011 - June 2012
AIAA Student Chapter at the Georgia Institute of Technology April 2010 - April 2012
Ben T. Zinn Combustion Laboratory January 2010 - August 2011
Holland America Line July 2007 - September 2007
Skills
Aerospace, Testing, Simulink, Matlab, Aerospace Engineering, Systems Engineering, Solidworks, Spacecraft, AutoCAD, Vibration Testing, Propulsion, Fluid Dynamics, Engineering, Inventor, Manufacturing, Simulations, Aerodynamics, Microsoft Office, Python
Education
Georgia Institute of Technology 2008 — 2012
Bachelor of Science (BS), Aerospace
Blue Nile June 2012 - Present
Holland America Line April 2012 - April 2012
ZAAZ March 2012 - March 2012
Impresys February 2012 - February 2012
N/A June 2010 - February 2012
Flack+Kurtz August 2007 - January 2009
ChemPoint April 2006 - January 2007
Skills
Graphic Design, Web Design, Web Development, Animation
Education
Bellevue College 2009 — 2010
Animation and Graphics
1998 — 2003
B. Sc., Mechanical Engineering
PSAV September 2007 - Present
Holland America Line November 2008 - December 2011
Skills
Emcee, Voice Over, Musical Theatre, Corporate Events, Entertainment Management, Sound Reinforcement, Theatre, FOH, Sound, Live Sound, Live Events, Tourism, Tour Management, Sound Design, Audio Engineering, Stage
Education
George Mason University - School of Business 2002 — 2003
Management, Logistics, economics
George Mason University 2001 — 2003
Bachelor of Science (BS), Managment
UVA - Wise 1999 — 2000
Economics
atlee highschool 1996 — 1999
Hafen Hamburg Marketing e.V. May 2015 - Present
Holland America Line May 2014 - April 2015
Bundesministerium für europäische und internationale Angelegenheiten March 2012 - March 2013
Siemens S.A. October 2010 - January 2011
OMV February 2009 - May 2009
Skills
International Relations, Geopolitics, Diplomacy, European Union, Logistics Management, Languages, Latin America, Asia Pacific, Internationale..., Gesprächsführung, Microsoft Excel, Projektmanagement, Spanisch, Englisch, Microsoft Office, Teamwork
Education
IMC Fachhochschule Krems 2009 — 2011
Master of Arts (M.A.), Export-oriented Management
Fachhochschule des bfi Wien 2006 — 2009
Bachelor of Arts (B.A.), Logistik und Transportmanagement
Keeton's Office & Art Supply December 2010 - Present
Titus Sports Academy (Champions program) January 2008 - December 2010
Holland America Line May 2010 - August 2010
Skills
Social Media, Sales, Account Management, Marketing, Sales Management, Marketing Strategy, Customer Service
Education
Florida State University - College of Business 2007 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Manatee Community College 2005 — 2007
Bachelor of Science (BS)
Fordham University 2011 - Present
TAJCI AND STANLEY 2010 - Present
STANLEY YERLOW 2009 - Present
Holland America Line 1995 - Present
USA Self Employed September 1960 - Present
UGA Music Business Program 1960 - Present
Stanley Yerlow 1900 - 2015
Stanley Yerlow 1900 - 2015
Headliner on Cruise Ships 1990 - 2011
Skills
Entertainment, Music, Piano, Musical Theatre, Vocalist, Composition, Music Production, Music Industry, Performing Arts, Teaching
Education
Eastman School of Music 1976 — 1980
DMA, PERFORMANCE
The University of Georgia 1961 — 1965
Bachelor of Music, Master of Fine Arts
Grady High School
Graduate, High School Diploma
Holland America Line April 2012 - Present
Chili's May 2006 - April 2012
SeaWorld : Anheuser Busch Entertainment September 2007 - November 2009
RJ Gator's Florida Sea Grill and Bar May 2004 - April 2006
Skills
Training, Online Research, Hosting Events, Travel, Library Management, Research, Troubleshooting, Customer Service, Internet Troubleshooting, Microsoft Office, Experience Working with..., Restaurants, Menu Development, Microsoft Excel, Cooking, Microsoft Word, PowerPoint, Dance, Foreign Languages, Trivia, Report Writing, Academic Tutoring, Peer Tutoring, Job Scheduling, Leisure Travel, Travel Writing, Travel Planning, Bartending, French to English, Translation, Multitasking Skills, Proofreading, Databases, Internet Services, Board Games, Entertainment, Ballroom Dance, Computer Science, C++ Language, Travel Sales, IT Operations, Teamwork, Social Networking, Project Planning, Event Management, Wine, Time Management, Hospitality, Food & Beverage
Education
Florida Atlantic University 2005 — 2007
BBA, International Business and Trade, Management
Mercer University 2003 — 2004
International Business
South Fork High School 1999 — 2003
IB Diploma, International Baccalaureate
Puget Sound Energy December 2013 - Present
University of Washington August 2014 - Present
City University of Seattle January 2006 - Present
City of Bellevue July 2008 - December 2013
Holland America Line August 1998 - July 2008
Skills
Microsoft Office, Leadership, Training, Instructional Design, Leadership Development, Coaching, E-Learning, Management, Workshop Facilitation, Learning Management..., Organizational..., Public Speaking, Staff Development, Instructor-led Training, Microsoft Excel, Higher Education, Team Building, Event Planning, Microsoft Word, Performance Management, Customer Service, Event Management, Employee Training, Program Management, Teaching, Nonprofits, Community Outreach, Policy, Conflict Resolution, Program Development, Training Delivery, Fundraising, Adult Education
Education
Fielding Graduate University 2008 — 2015
Doctor of Philosophy (Ph.D.), Human and Organizational Systems
Western Washington University 2000 — 2003
M.Ed, Adult and Higher Education
University of Alaska Fairbanks 1987 — 1990
MBA, Organizational Development
Rojas Talent Group, Inc. August 2009 - Present
Barry Ball Artists / Spotlight Entertainment Productions, Inc. March 2008 - July 2009
Celebrity Cruises July 2001 - January 2008
Holland America Line October 1992 - May 2001
Regency Cruises September 1990 - May 1992
Norwegian Cruise Line June 1981 - September 1988
Independent Entertainment Professional 1972 - 1981
Skills
Production, Entertainment, Negotiation, Cruises, Promotions, Event Management, Public Speaking, Public Relations, Contract Negotiation, Marketing, Corporate Events, Hospitality, Tourism, Hotels, Event Planning, Theatre, Resorts, Stage, Marketing Strategy, Advertising, Marketing Communications, Leadership, Emcee, Hospitality Management, Social Media Marketing, Social Media, Live Events, Management, Budgets, Customer Service, Team Building, Social Networking, Trade Shows, Food & Beverage, Hospitality Industry, Comedy, Voice Over, Festivals, Talent Booking, Music, Casino, Performing Arts, Musical Theatre, Television, Stage Management, Music Industry, Acting, Directing, Entertainment Industry, Media
Education
Florida International University - College of Business 1981 — 1985
BBA, Marketing
Miami Springs Senior High School 1979 — 1981
HS Diploma, 1981
Cruise Planners American Express September 2010 - Present
The PPI Group August 2003 - September 2010
Holland America Line May 1998 - May 2003
Education
Florida Southern College 1995 — 1998
BA
Gemological Institute of America
Holland America Group April 2015 - Present
Holland America Line January 2014 - Present
Holland America Line November 2011 - January 2014
Kelly Services March 2010 - October 2010
ECOncept Foundations January 2009 - April 2010
Spherion Corporation November 2007 - December 2008
Red Lion Hotels Corporation August 2006 - September 2007
Red Lion Hotel at the Park February 2006 - August 2006
Red Lion Hotel at the Park July 1999 - February 2006
Skills
Recruiting, Training, Human Resources, Time Management, Temporary Placement, Applicant Tracking..., Employee Relations, Onboarding, Talent Acquisition, Interviews, Hiring, Talent Management, New Hire Orientations, Performance Management, Resume Writing, College Recruiting, Employee Engagement, HRIS, Deferred Compensation, Awesomeness
Education
Gonzaga University 2001 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration
Holland America Line October 2010 - Present
Salsa Storm March 2005 - August 2010
New Beginnings Child Care January 1998 - August 2010
Skills
Event Planning, Event Management, Curriculum Development, Business Development, Public Relations, Latin Dance Instruction, Teaching, Community Outreach, Entertainment, Time Management, Music, Public Speaking, Team Building, Hospitality, Management, Customer Service
Education
Becker College 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration
Fashion Institute of Technology
Associate's degree, Children Fashion Design
JDLM Management August 2014 - Present
Smith Brothers Farms September 2013 - January 2015
Smith Brothers Farms July 2010 - September 2013
Holland America Line September 1998 - September 2008
Skills
Customer Service, Sales, Cruises, Event Management, Event Planning, Food, Hospitality Management, Leadership, Management, Marketing, Microsoft Excel, Negotiation, Sales Management, Sales Operations, Tourism, Hospitality, Customer Satisfaction
Education
South Seattle Community College 1980 — 1982
Business Administration and Management, General
Edmonds Community College
Tourism and Travel Services Management
Caruso Affiliated 2007 - Present
Caruso Affiliated 2003 - 2007
Caruso Affiliated 2001 - 2003
California Pizza Kitchen 1996 - 2001
Holland America Line 1997 - 1997
Education
Florida State University
Bachelor of Arts (BA)
Best Western Premier Grand Canyon Squire Inn 2015 - Present
Levy Restaurants 2007 - 2015
Holland America Line May 2014 - September 2014
Denali Park Salmon Bake May 2009 - September 2014
Best Beverage Catering April 2010 - April 2013
Grande Denali Lodge 2011 - 2013
Education
Fullerton College
Associate of Science (AS), Electrical and Electronics Engineering
Robert Half Finance & Accounting May 2015 - Present
Holland America Line July 2013 - May 2015
Holland America Line July 2011 - July 2013
Holland America Line July 2008 - July 2011
United States Army Reserve February 2002 - February 2010
Skills
Recruiting, Human Resource Planning, Staffing Services, Staff Development, Mediation, Supplemental Staffing, Interviewing Skills, Telephone Interviewing, Budget Process, Payroll, Policy Writing, Troubleshooting, Coalition Development, Team Building, Data Analysis, PowerPoint, Microsoft Excel, Human Resources, Management, Event Management, Event Planning, Hotels, Tourism, Budgets, Staff Management, Public Relations, Training, Customer Service, Marketing, Social Media, Social Networking, Hospitality
Education
Seattle University 2004 — 2006
Bachelor of Arts (BA), Philosophy
Edmonds Community College
Associate of Arts (AA), General Studies
Everett Community College April 2015 - Present
Monroe Public Schools August 2004 - June 2014
Parker Cruise & Tour July 2012 - December 2013
Holland America Line July 1990 - October 1993
Skills
Process Improvement, Microsoft Office, Customer Service, Organization Skills, Project Management, Administrative..., Office Administration, Data Entry, Confidentiality, Calendaring, Spreadsheets, Event Planning, Travel Planning, Cruises, Web Content Management, Teamwork, Editing, Time Management, Program Coordination, Teaching, Community Outreach, Staff Development, Public Speaking, Team Building, Microsoft Word, Nonprofits, Event Management
Education
Everett Community College
Associate's degree
Wells Fargo August 2014 - Present
Holland America Line January 2010 - May 2014
ImagePro January 2009 - July 2011
Skills
Managerial Skills, Marketing Strategy, Graphic Design, Photography, Videography, Video Editing, Photoshop, Hospitality, Customer Service, Marketing, Flyers, Adobe Creative Suite, Image Editing, Illustrator, Final Cut Pro, Digital Photography, Lightroom, Art, Training, Sales, Social Media, Management, Event Management, Teamwork, Event Planning, Microsoft Office
Education
Georgia State University 2007 — 2009
Bachelor of Arts (B.A.), Studio Arts and Design
highschool 2000 — 2004
General Studies
Wands and Wishes Occasions April 2014 - Present
Rooted In Passion Holistic Life Coaching November 2013 - Present
Rachel Taulbee Music June 1984 - Present
Holland America Line June 2009 - June 2013
Seabourn Cruise Line April 2012 - February 2013
Skills
Customer Service, Event Management, Hospitality, Event Planning, Tourism, Teamwork, Singer-songwriter, Hotels, Strategic Planning, Sales Management, Negotiation, Entertainment
Education
Fort Lewis College 2002 — 2007
Bachelor's Degree, Music Teacher Education
Holland America Line & Seabourn November 2013 - Present
Holland America Line & Seabourn November 2012 - November 2013
Holland America Line and Seabourn Cruise Line March 2011 - March 2012
Holland America Line April 2007 - March 2011
Four Sisters Inns May 2005 - April 2007
Inn at Harbor Steps, A Four Sisters Inn 1997 - 2005
Nordstrom 1982 - 1997
Skills
Customer Satisfaction, Hospitality, Customer Service, Leadership, Tourism, Management, Cruises, Hotels, Travel Management, Time Management, Food & Beverage, Revenue Analysis, Hospitality Industry, Resorts, Leisure Travel, Sales, Recruiting, Marketing Strategy, Hospitality Management, Tour Operators
Education
Eastern Washington University 1982 — 1987
Bachlor of Science, Oranizational Communications
Frontline Performance Group August 2013 - Present
Holiday Inn Resort Lake Buena Vista August 2008 - Present
Radisson Resort Orlando Celebration September 2004 - August 2008
Radisson Resort Orlando Celebration September 2004 - August 2008
Holland America Line October 2000 - May 2004
Holland America Cruise Line October 2000 - May 2004
Skills
Proficient in Word,..., Public Relations, Trade Shows, Sales Management, Customer Service, Management, Hotels
Education
Fort Lewis College 1996 — 2000
BA, Marketing
Cruise Planners 2013 - Present
JetBlue Airways November 1999 - Present
Holland America Line October 1994 - January 1999
Delta Air Lines September 1988 - September 1994
Skills
Airlines, Flights, Aviation Industry, Flight Operations, Aviation, Customer Relations, Customer Service, Cruises, Radio, Travel
Education
Jacksonville University 1984 — 1988
Bachelor of Science (B.S.), Aviation/Airway Management and Operations
Embry-Riddle Aeronautical University 1983 — 1984
Aviation/Airway Management and Operations
Cunard Line 2009 - 2013
Holland America Line September 2009 - December 2009
Skills
Musical Direction, Piano Playing, Teaching, Keyboards, Songwriting, Band, Composition, Music Education, Musical Theatre, Musicians, Piano, Entertainment, Music Industry, Music Theory
Education
Furman University 1992 — 1996
Bachelor of Music, Music Theory and Composition
Holland America Line April 2013 - Present
Stripling Communications August 1996 - Present
Seattle Symphony October 2007 - October 2008
Northwest Parent Media/Seattle's Child Magazine September 2004 - January 2007
The Children's Museum, Seattle May 2002 - August 2003
KBSG Radio July 1993 - August 1996
KUBE Radio 1986 - 1990
Skills
Media Relations, Marketing Communications, Press Releases, Copywriting, Public Relations, Travel Planning, Travel Writing, Fundraising, Public Speaking, Volunteer Management, Web Content, Advertising, Event Management, Sponsorship, Editing, Publicity, Marketing, Creative Writing, Publishing, Nonprofits
Education
Edmonds Community College 2012 — 2013
Accredited Certificate, Hospitality and Tourism
University of Washington 2002 — 2003
Certificate, Management for the Arts
University of Washington 2000 — 2001
Certificate, Web Content Development
University of Washington 1989 — 1990
Certificate, Advertising
University of Washington
Bachelor of Arts (B.A.), Communications
Independent April 2012 - Present
Holland America Line 2009 - 2012
Wilderness Inquiry June 2011 - August 2011
Skills
Team Building, Team Leadership, Customer Service, Instructor Certified, Food Safety, Cpr Certified, AED, Wilderness First Aid, First Aid, Food Preparation, Emergency Procedures, Emergency Situations, Job Safety, Fitness, Public Speaking, Thinking Outside The Box, Wellness
Education
Western Washington University 2008 — 2011
Bachelor of Arts (BA), Recreation and Tourism, 3.2
Everett Community College
Associate of Arts and Sciences (AAS)
Red Bull North America June 2014 - Present
Red Bull North America March 2012 - June 2014
Red Bull September 2010 - March 2012
Holland America Line February 2010 - June 2010
Holland America Line December 2005 - September 2008
Skills
Marketing, Field Marketing, Sports Marketing, Social Media Marketing, Grassroots Marketing, Event Based Marketing, Brand Awareness, Event Management, Event Planning, Relationship Marketing, Social Networking, Marketing Communications, Social Media, Time Management, Budget Management, Relationship Management, Merchandising, Audio Engineering, Marketing Strategy
Education
Full Sail University 2008 — 2009
Bachelors, Music Business
Full Sail University 2004 — 2005
Associates, Show Production & Touring
Seattle Children's October 2013 - Present
Thumbprint Corporation January 2009 - December 2014
Big Pie Consulting February 2007 - December 2008
Holland America Line July 2006 - January 2007
Holland America Line August 2005 - May 2006
EM Lyon March 2004 - June 2005
Holland America Line February 2000 - July 2003
International Voyager Media July 1997 - October 1998
Skills
Marketing, Forecasting, Hotels, Management, Marketing Strategy, Project Management, Business Development, Public Speaking, Marketing Communications, Training, Consulting, Video Production, Event Management, Customer Service, Social Media, Leadership, Social Media Marketing, CRM, Fundraising, Online Marketing, Time Management, Public Relations, Account Management, Retail, Event Planning, Social Networking, Strategic Planning, Online Advertising, Direct Marketing, Entrepreneurship, Team Building
Education
EMLYON Business School 2003 — 2004
MBA
Ecole de Management Lyon, France 2003 — 2004
MBA
University of Washington 1987 — 1995
BA
Bellevue Christian School
Vulcan Inc. August 2015 - Present
Sound Transit September 2012 - August 2015
Corbis April 2011 - September 2012
Truestone, LLC May 2010 - April 2011
Holland America Line Inc July 2006 - May 2010
Opsware October 2005 - July 2006
Holland America Line December 2000 - October 2005
City of Seattle October 1998 - December 2000
Providence Health & Services January 1998 - October 1998
Videodiscovery 1997 - 1998
Skills
Security, Network Security, Data Center, Networking, VMware ESX, Firewalls, VMware, Disaster Recovery, Active Directory, Cisco Technologies, VPN, Windows Server, System Deployment, Network Architecture, Windows 7, Virtualization, Network Design
Education
Edmonds Community College 1994 — 2005
Associate of Arts (A.A.)
United States Navy - Advanced Electronics Training 1987 — 1988
T-Mobile September 2014 - Present
Amazon.com October 2012 - September 2014
Holland America Line March 2011 - October 2012
Holland America Line August 2008 - March 2011
DDB March 2007 - April 2008
G2 Direct and Digital 2005 - 2007
G2 Direct and Digital 2003 - 2005
Coverdell & Company 2001 - 2003
Skills
Direct Marketing, Lead Generation, Integrated Marketing, Advertising, Marketing Communications, Strategy, CRM, Email Marketing, Multi-channel Marketing, Marketing, Strategic Planning, Direct Mail, Online Advertising, Digital Marketing, Leadership
Education
Emory University 1997 — 2001
Embassy Suites March 2014 - Present
Embassy Suites July 2013 - March 2014
Holland America Line March 2009 - February 2013
Holland America Line December 2007 - February 2009
Georgia Institute of Technology July 2006 - September 2006
Georgia Institute of Technology February 2006 - July 2006
Georgia Institute of Technology January 2005 - December 2005
Skills
Program Management, Time Management, Event Management, Event Planning, Tourism, International Relations, Hospitality, Cruises, Microsoft Office, Public Relations, Social Media Marketing, Social Media, Marketing, Analysis, Budgets, Corporate Events, Customer Service, Entertainment, Food, Hospitality Industry, Hospitality Management, Hotels, Leadership, Management, Sales
Education
Barcelona Business School 2006 — 2007
MA, Business Communications and Public Relations
Georgia Institute of Technology 2002 — 2006
BS, International Affairs and Spanish
Holland America Line November 2005 - Present
Holland America Line September 2003 - November 2005
Skills
Hospitality, Customer Satisfaction, Travel Management, Customer Service, Tourism, Sales Management, Cruises, Account Management, Management
Education
Eastern Washington University 1996 — 2000
Bachelor of Science, Geology
Paramount Staffing, LLC June 2015 - Present
Princess Cruises October 2013 - Present
Holland America Line 2008 - March 2015
Stone Mountain Park 2009 - 2010
Six Flags Theme Parks March 1992 - October 2009
Royal Caribbean Cruise Lines 2005 - 2007
The Dollywood Company April 2004 - December 2004
Adecco Group December 2000 - September 2001
Skills
Theatre, Entertainment, Production Managment, Stage Management, Dance, Acting, Microsoft Office, Musical Theatre, Singing, Event Planning, Event Management, Final Cut Pro, Voice Over, Time Management, Theatrical Production, Stage
Education
Georgia State University 1997 — 2000
Troy State University 1994 — 1995
Pebblebrook High School For The Performing Arts.
Holland America Line June 2008 - Present
Holland America Line July 1995 - November 2007
Education
Seattle University 2006 — 2007
Executive Certificate, Certified Financial Planning
Eastern Washington University
Bastyr University November 1997 - June 2013
Holland America Line 1988 - 1996
Education
Eastern Washington University
BA, Education
JR Technical Services LLC January 2014 - Present
AVT Event Technologies February 2011 - December 2013
AVT Event Technologies November 2009 - February 2011
AVT Event Technologies November 2006 - November 2009
Holland America Line 2006 - 2006
Walt Disney World October 2004 - September 2005
Chick-fil-A Saxon Blvd. April 2003 - October 2004
Walt Disney World August 2000 - October 2004
Skills
Audio Engineering, Video, Production Planning, Production Managment, Project Management, AV, Live Events, Live Sound, Projection, Video Production
Education
Full Sail University 1999 — 2000
Associate of Science (A.S.), Recording Arts Technology
Berkshire Hathaway HomeServices-New England Properties July 2009 - Present
Prudential CT Realty August 1994 - September 2013
Deloitte July 1991 - January 1994
BRISTOL-MYERS SQUIBB COMPANY March 1989 - April 1991
BRISTOL-MYERS SQUIBB COMPANY February 1984 - March 1989
Holland America Line November 1982 - January 1984
Holland America Line January 1981 - October 1982
Holland America Line May 1980 - December 1980
Skills
Real Estate, Social Media Marketing, Email Marketing, Direct Mail, Communication, Fundraising, Advertising, Negotiation, People Skills, Connecting People, Art Education, Real Estate..., State Director,..., Director, Mid-Fairfield..., Member, Professional..., Sellers, Listings, Buyers, Condos, Buyer Representation, First Time Home Buyers, Referrals, Single Family Homes, New Home Sales, Short Sales, Relocation, Relocation Buyers, New Homes, ABR, Seniors, Luxury, Waterfront, Vacation Homes, Selling, Townhomes, Foreclosures, Sales, Marketing, Investors, Investment Properties, Resellers, National Association of..., REO, Home Staging, Real Property, Move Up Buyers, Listing Homes, Rentals, Real Estate Transactions, FHA
Education
Fairfield University
Norwalk Community College
Associates Degree, Liberal Arts
extraspace February 2008 - Present
Holland America Line October 2005 - August 2007
Regent Seven Seas cruises August 2006 - July 2007
Skills
Hospitality, Food & Beverage, Customer Service, Restaurants, Hospitality Management, Hotels, Restaurant Management, Hospitality Industry, Catering, Menu Development, Event Management, Hotel Management, Budgets, Microsoft Office, Management, Sales, Tourism, Microsoft Excel, Event Planning, Team Building, Accounting, Business Strategy, Customer Satisfaction, Fine Dining, Food, Food Service, Culinary Skills, Front Office, Guest Service Management, Hotel Booking, Inventory Management, Leadership, Leisure, Marketing, Marketing Strategy, Micros, Microsoft Word, Negotiation, New Business Development, Operations Management, PowerPoint, Pre-opening, Project Management, Property Management..., Recruiting, Resorts, Retail, Revenue Analysis, Rooms Division, Sales Management
Education
Florida International University 2003 — 2004
masters degree, Tourism and Travel Services Management
Florida International University 2001 — 2003
Bachelor of Applied Science (BASc), Hospitality Administration/Management
Holland America Line November 2005 - Present
Carnival Cruise Lines 1996 - Present
Carnival Cruise Lines October 1998 - July 2001
Skills
Travel Management, Cruises, Incentive Travel, Leisure Travel, Hospitality, Tourism, Business Travel, Customer Satisfaction, Vacation, Sales, Leisure, Incentives, Tour Operators
Education
Edmonds Community College
International Business Degree
Grays Harbor Community Hospital December 2011 - Present
Grays Harbor Paper January 2005 - May 2011
Four Seasons Hotels and Resorts May 2003 - January 2005
Holland America Line 2001 - 2001
Skills
Marketing Communications, Public Relations, Public Speaking, Marketing, Media Relations, Social Media, Team Building, Marketing Strategy, Event Planning, Event Management, Budgets, Press Releases, Strategic Communications, Fundraising, Social Media Marketing, Microsoft Office, Social Networking, Non-profits, Newsletters, Internal Communications, Advertising, Publicity, Speech Writing, Hospitality, Message Development, Corporate Communications, Crisis Communications, Corporate Social..., Strategic Planning, Nonprofits, Editing, Leadership, Online Marketing, Community Outreach, Sales, Customer Service, Strategy
Education
Gonzaga University 1993 — 1997
Bachelor of Arts (B.A.), Speech Communication
US Fish and Wildlife Service July 2008 - Present
US Fish and Wildlife Service July 2007 - September 2007
Eastern Washington University September 2006 - June 2007
Holland America Line June 2003 - September 2006
Education
Eastern Washington University 2003 — 2008
BS of Chemistry/ Biochemistry, Forensic Science
Holland America Line November 2012 - Present
Holland America Line August 2007 - November 2012
Holland America Line May 1989 - August 2007
Skills
Microsoft Office, Crystal Reports, Sabre, Apollo, Siebel, Polar
Education
SST Travel 1987 — 1988
Edmonds Community College 1985 — 1987
Sabbatical 2009 - Present
Holland America Line May 2007 - December 2008
True North Helping Hands 2008 - 2008
Holland America Line January 2004 - May 2007
Holland America Line July 1998 - January 2004
Steele, Carter & Martin 1996 - 1998
Captin Bartlett Inn May 1997 - August 1997
Golden Nugget Hotel May 1996 - August 1996
Santa Claus House 1994 - 1995
Skills
SQL, Accounting, Oracle Applications, Oracle E-Business Suite, Access, Oracle
Education
Freed-Hardeman University 1994 — 1998
BA, Business Admin Conc in Accouting
University of Alaska Fairbanks 1992 — 1992
N/A, Japanese
Holland America Line December 2009 - Present
Metropolis Performing Arts Center August 2007 - November 2009
Entertainment Cruises Inc. 2009 - 2009
Skills
Stage Management, Theatre, Musical Theatre, Stage, Theatrical Production, Stage Lighting, Performing Arts, Acting, Dance, Lighting Design, Entertainment, Production Managment, Set Design, Singing, Comedy, Music, Drama, Broadway, Arts Administration, Shakespeare, Production Management, Entertainment Management, Plays, Live Events
Education
Eastern Washington University 2000 — 2004
B.S., Theatre
The Depository Trust & Clearing Corporation /Omgeo March 2014 - Present
Prudential Financial January 2014 - February 2014
J.P. Morgan July 2013 - November 2013
Verisk Analytics March 2013 - June 2013
UBS September 2012 - February 2013
Cablevision July 2011 - October 2012
Hertz January 2011 - June 2011
Sentry Insurance September 2010 - November 2010
Holland America Line January 2010 - July 2010
AT&T October 2008 - October 2009
Skills
Java, Java Enterprise Edition, Spring, JSP, Hibernate, SQL, Software Project..., JavaScript, Web Applications, MySQL, jQuery, HTML, CSS, JIRA, Software Development, Subversion, AJAX, SOAP, UML, SDLC, Front-end, Scrum, Websphere, Eclipse, Web Services, Agile Methodologies, Tomcat, Struts, Weblogic, Spring Framework
Education
Fairleigh Dickinson University 2005 — 2007
Master of Science (MS), Computer Science, 3.7
Toronto Hydro August 2010 - Present
Holland America Line August 2009 - August 2010
Skills
Microsoft Office
Education
George Brown College 2005 — 2007
Social Work, Social Work Diploma
Humber College 2003 — 2003
Food Safety and Sanitations Certificate
Humber College 2002 — 2002
Hospitality Administration/Management
Darigold October 2008 - Present
Accountemps September 2007 - September 2008
Meridian Valley Lab February 2007 - July 2007
Accountemps June 2005 - January 2007
Holland America Line February 2005 - May 2005
Lemke, Chinen & Tanaka, CPA, Inc July 1999 - April 2004
Skills
Accounting, GAAP, General Ledger, Tax, Corporate Tax, Account Reconciliation, Financial Analysis, Income Tax, Financial Accounting
Education
Golden Gate University 2011 — 2021
Master of Science (MS), Taxation
University of Hawaii at Manoa
Bachelor of Business Administration (BBA), Accounting and International Business, 3.84 on 4.0 Scale
Holland America Line July 2012 - Present
AIDA Cruises October 2014 - March 2015
KPMG Advisory August 2008 - July 2012
FBI May 2006 - August 2006
Skills
Sarbanes-Oxley Act, Forensic Accounting, Accounting, CPA, Internal Controls, Certified Fraud Examiner
Education
Georgia Southern University 2007 — 2008
MACC, Forensic Accounting
University of Georgia - Terry College of Business 2003 — 2007
BBA, Accounting
Human Rights Society August 2015 - September 2015
General Assembly June 2015 - September 2015
Holland America Line September 2014 - March 2015
Amazon September 2013 - August 2014
Google (Aerotek) May 2012 - August 2013
Amazon February 2012 - April 2012
University of Washington Professional & Continuing Education December 2009 - June 2011
University of Washington Foster School of Business Executive Education December 2007 - June 2009
University of Washington School of Law September 2006 - October 2007
Skills
Photoshop, User Interface Design, Information Architecture, User Experience, User Research, Interaction Design, User Stories, Rapid Prototyping, Axure RP, Balsamiq, OmniGraffle, InVision, Heuristic Evaluation, Usability Testing, Use Case Analysis, Wireframes, Adobe Creative Suite, Microsoft Office, Recruiting, Customer Service, Human Resources, Google Maps, Events Coordination
Education
General Assembly
UX Design
University of Washington 2006 — 2011
Bachelor of Arts, Geography
Gusto (formerly ZenPayroll) August 2015 - Present
PSAV February 2014 - Present
Duke University Health System February 2013 - January 2014
Holland America Line August 2011 - November 2012
SAS Institute September 2010 - August 2011
Hangar Theatre May 2009 - August 2009
Skills
Customer Service, Sound, Audio Engineering, Music, Sound Design, Theatre, Live Sound, Recording, Logic Pro, Music Production, Stage, Musical Theatre, Stage Management, Pro Tools, Theatrical Production, Microsoft Office, Hospitality, Event Planning, Social Media, Professional Phone..., Client Correspondence, Piano
Education
Elon University 2006 — 2010
Bachelor of Science (B.S.), Music Technology / Vocal Performance
Holland America Line February 2010 - April 2014
Trinity Broadcasting Network June 2008 - September 2009
aXis Productions & Events October 2007 - September 2009
ESI Audio, Inc. July 2007 - September 2009
Florida Citrus Bowl March 2007 - September 2009
Amway Arena March 2007 - September 2009
House of Blues February 2003 - March 2007
The Holy Land Experience July 2004 - October 2006
The Embers January 2004 - June 2004
Skills
English, Microsoft Office, Microsoft Word, Hospitality, Microsoft Excel, PowerPoint, Customer Service, Sound Reinforcement, Audio Visual Support, Live Sound, Troubleshooting, RF troubleshooting, Live Recording, Studio Recording, Live Broadcast, Corporate Events, Stage Management, Theatre, Event Management, Production Management, Live Events, Video, Music, Festivals, Entertainment, Sound
Education
Full Sail University 2001 — 2002
Associate of Science (A.S.), Recording Arts Technology/Technician
Melbourne High School 1997 — 2000
Fritzie Music November 2011 - Present
self employed January 1987 - Present
Progressive Democrats of America 2014 - 2015
Progressive Democrats of America 2014 - 2015
Holland America Line June 2004 - March 2009
Skills
Music, Musical Theatre, Piano, Entertainment, Improvisation, Vocal, Jazz, Band, Vocalist, Singing, Music Publishing, Pianist, Festivals, Vocal Coaching, Rock, Blues, Cruises, Stage, Recording, Music Industry, Music Education, Songs, Folk, Music Theory, Accompaniment, Event Management, Keyboards, Public Relations, POP, Songwriting, Studio Recording, Vocals, Performing Arts, Musicians, Emcee, Special Events, Writing, Rock Music
Education
Eckerd College 1971 — 1977
BA, international relations, economics, Sino-Soviet studies
Self Employed February 2014 - Present
Lee's Locksmith and Bicycle Shop September 2010 - May 2011
Holland America Line September 2009 - May 2010
Dania Beach Grill June 2008 - August 2009
Skills
Customer Service, Food & Beverage, Microsoft Office, Inventory Management, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Teamwork, Outlook, Cooking
Education
American Military University 2013 — 2015
Counter Terrorism Studies, Homeland Security
Florida Atlantic University 2008 — 2011
Bachelor's of Science, Criminal Justice
Boca Raton Resort & Club, A Waldorf Astoria Resort December 2012 - March 2015
Homewood Suites by Hilton June 2012 - November 2012
Trump International Golf Club December 2011 - June 2012
Hi Energy Concepts Inc/ USA Events/ Straight Shot Marketing Group September 2011 - November 2011
Holland America Line June 2010 - July 2010
Skills
Customer Service, Event Planning, Hospitality, Microsoft Office, Event Management, Hotels, Teamwork, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Photoshop, Research, Hospitality Management, Opening Hotels, Food & Beverage, Banquets, Customer Satisfaction, Hospitality Industry, Supervisory Skills, Food, Program Management, Restaurants, Time Management, Data Entry, HTML, English, Training, Catering, Team Building, Resorts, Public Speaking, Nonprofits, Social Networking, Front Office, OnQ, Culinary Skills, Troubleshooting, Team Leadership, Hotel Management, Detail oriented, Computer Proficiency, Multi-task & Handle..., Flexible Schedule, Phone Etiquette, Multi-line Phone, Editing, Self-management, People Skills, Communication
Education
Highline Community College 2009 — 2011
AAS, Hospitality & Tourism, 3.97
Edmonds Community College 2001 — 2003
Culinary Arts and Related Services
Norwegian Railway Accademy January 2007 - Present
Possible Worldwide August 2007 - February 2009
Guerrilla Games May 2006 - June 2007
West Fields Computing Ltd January 2006 - May 2006
Holland America Line January 2005 - June 2005
Education
Princeton University 2010 — 2014
Harvard University 2001 — 2008
Doctor of Law (J.D.), Electrical, Electronics and Communications Engineering
Florida State University
Staff Pro, Inc May 2011 - Present
Tours Northwest April 2012 - June 2013
First Choice In-Home Care, LLC May 2011 - November 2011
H&R Block January 2009 - April 2010
Holland America Line September 1997 - December 2004
Skills
CDL Class B, P1..., Customer Service,..., Networking, Training, Time Management, Customer Service, Software Documentation, Entertainment, Interviews, Hotels, Policy, Office Management, Event Planning, Event Management, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Outlook, Public Speaking, Public Relations, Cruises
Education
Everest College-Tacoma 2011 — 2011
Diploma, Medical Billing and Coding, 3.86
Washington Federal November 2014 - Present
Wilbur-Ellis Company September 2013 - September 2014
Holland America Line April 2006 - August 2013
MedStaff, Inc. October 2003 - April 2006
Univar, Inc. May 2002 - August 2003
Skills
Full Cycle Recruiting, Interviewing, Writing Job Descriptions, Business Writing, Job Forcasting, Global Recruitment, Microsoft Office, HRIS, Office Administration, Hospitality, Job Posting, Knowledge of Employment..., Recruiting, Employee Benefits, Job Descriptions, Interviews, Human Resources, Talent Management, Management, Employee Relations, Screening, Job Scanning
Education
Emporia State University
Masters Degree, English
University of Kansas
Bachelors Degree, English
University of Washington
Certificate, Human Resource Management
Coverys April 2013 - Present
Lansing Community College December 2010 - March 2013
Lansing Community College October 2006 - December 2010
Holland America Line May 2000 - October 2005
Skills
Customer Service, Data Entry, Purchasing, Administrative..., Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Critical Thinking, Phone Skills, Fundraising, Time Management, Telephone Skills, Office Management, Spreadsheets, Access, Teamwork, Supervisory Skills, Office Administration, Filing, Microsoft Publisher, Administration, Process Scheduler
Education
Ferris State University 2010 — 2012
Bachelor of Science (B.S.), Business Administration
Lansing Community College 2006 — 2009
Associate in Business, Legal Assistant/Paralegal
Farmers Insurance 2012 - 2012
Holland America Line August 2007 - May 2008
Skills
Customer Service, Administrative..., Microsoft Office, Highly detail oriented, Type 5O WPM, Process Efficiency, Human Relationship, Accurate Record Keeping, Communicate Clearly
Education
Edmonds Community College 2005 — 2006
Phlebotomy Technician/Phlebotomist
holland america line October 2008 - Present
Skills
Cruises, Customer Service, Creative Writing, Photography, Vacation, Travel Planning, Storytelling, Humor, Research
Education
George Mason University 2006 — 2008
Bachelor of Arts (B.A.), English
Northern Virginia Community College 2005 — 2006
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
Air Ambulance by Air Trek inc January 2011 - Present
Holland America Line 1993 - 2002
Skills
Aircraft, ACLS, Critical Care, Emergency Room, PALS, TNCC, BLS, Emergency Nursing, Flights, Hospitals, Emergency Medicine, Healthcare, Nursing
Education
Elgin Community College 1970 — 1972
ADN, Registered Nursing/Registered Nurse
Regent 2009 - 2011
Residensea March 2008 - July 2009
Cunard Line June 2004 - May 2006
Holland America Line April 2002 - November 2002
Renaissance Cruises February 2001 - October 2001
Norwegian Cruise Line November 1998 - August 2000
Skills
Broadcast, Sound, Television, Video, Video Production, Production Managment, Audio Engineering, Creative Direction, Producing, Entertainment, Theatre, Non-linear Editing, Editing, Camera, Film, Stage, Production Management, Musical Theatre
Education
Full Sail University 1997 — 1998
Associate of Science (AS), Recording Arts Technology/Technician
University of South Carolina-Columbia 1986 — 1991
Bachelor of Arts (BA), Media Arts
Carnival Cruise Lines September 2012 - August 2014
Holland America Line July 2007 - September 2012
Education
Florida International University 2012 — 2017
Nova Southeastern University 2009 — 2012
Computer and Information Science
Miami Dade College 2007 — 2009