Holland America Line
Industry: Company
DescriptionHolland America Line is a British/American-owned cruise line, a subsidiary of Carnival Corporation & plc. Originating in the Netherlands, the company moved its headquarters to Seattle, Washington, United States. Customer service: 0843 374 2300 Parent organization: Carnival Corporation & plc CEO: Stein Kruse (1 Dec 2004–) Headquarters: Seattle, Washington, United States Founder: Plate, Reuchlin & Co. Subsidiaries: Holland America Line N.V., Westmark Hotels,
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Holland America Line Employees
Holland America Line May 2015 - Present
AT&T September 2013 - April 2015
AT&T September 2012 - September 2013
AT&T September 2009 - September 2011
T-Mobile June 2006 - September 2009
Skills
Management, Sales, Microsoft Excel, PowerPoint, Microsoft Office, Public Speaking, Analysis, Microsoft Exchange, Microsoft Word, Data Analysis, Time Management
Education
Central Washington University 2013 — 2015
Bachelor of Business Management
Highline Community College 2006 — 2009
Associate of Arts and Sciences (AAS)
University of London 2008 — 2008
Holland America Line 2015 - Present
Emerald City Charter-Let's Go Sailimg May 2009 - February 2015
Skills
100 Ton Master License, US Merchant Mariner..., TWIC Card, Sailing, Stand-up Comedy, Emcee, Customer Service, Cruises, Maritime Operations, Maritime Navigation
Education
California Maritime Academy 2012 — 2014
Marine Transportation
US Maritime Academy
100 ton Masters License, Maritime
Holland America Line 2012 - Present
Holland America Line April 2008 - June 2012
Holland America Line September 2005 - April 2008
Skills
Revenue Analysis, Tourism, Pricing, Budgets, Hotels, Resorts, Hospitality, Hospitality Industry, Yield Management, Hospitality Management, Cruises
Education
Central Washington University 2010 — 2012
Business Administration and Management, General
Road Rebel February 2009 - April 2015
Festivities Catering, Picnic People and TK&A Custom Catering 2008 - 2009
The Grand Del Mar 2007 - 2008
Holland America Line 2006 - 2006
Skills
Corporate Events, Event Management, Event Planning, Hospitality, Tourism, Public Relations, Marketing, Entertainment, Marketing Communications, Hotels, Travel Planning, Hospitality Industry, Social Networking, Time Management, Meeting Planning, Hotel Management, Food & Beverage, Revenue Analysis
Education
Central Washington University 2003 — 2007
BS, Tourism and Travel Services Management
High Maintenance Skin Care Studio May 2012 - Present
Campbell's Resort 2008 - 2010
Holland America Line 2005 - 2007
Skills
Hospitality, Hotels, Hospitality Management, Coaching, Hospitality Industry, Resorts, Hotel Management, Customer Service, Food & Beverage, Event Management, Leadership, Event Planning, Spa
Education
Euro Institute of Skincare 2011 — 2011
Central Washington University 2000 — 2004
Bachelor of Science (BS), Tourism Management
Holland America Line January 2014 - Present
Cobalt Automotive Marketing July 2013 - November 2013
Copiers Northwest September 2009 - July 2013
TR International June 2009 - September 2009
Skills
Database Administration, Servers, Project Management, Microsoft Office, Help Desk Support, Account Management, Remote Desktop, Web Applications, Reporting & Analysis, Windows 7, Windows Server, Mac OS, Active Directory, Modems, Switches, Salesforce.com, Antivirus, Management, Hardware, Product Management, Technical Support, Software Installation, Databases
Education
Central Washington University 2003 — 2009
Bachelor of Science, Information Technology and Administrative Management; Network Administration and Management
Celebrity Cruises, Inc. March 2015 - Present
Actor Represented by Stage 9 Talent January 2002 - Present
Princess Cruises, Costa Cruceros, Ibero Cruceros, Corporate and Social Events May 2014 - January 2015
Choozi entertainment January 2013 - February 2014
Silversea Cruises July 2013 - January 2014
Disneyland Resort December 2012 - January 2014
La Jolla Playhouse May 2013 - October 2013
Holland America Line July 2011 - November 2012
South Coast Repertory January 2008 - January 2011
La Jolla Playhouse 2011 - 2011
Skills
Cruises, Tourism, Hospitality, Hotels, Event Management, Leisure, Musical Theatre, Social Media, Event Planning, Resorts, Vacation, Photoshop, Theatre, Acting, Performing Arts, Film, Stage, Entertainment, Television, Shakespeare, Improvisation, Comedy, Music, Drama, Dialects, Feature Films, Broadway, Festivals, Plays, Singing
Education
California State University-Fullerton 2002 — 2007
Bachelor of Fine Arts (BFA), MUSICAL THEATRE
California State University-Fullerton 2002 — 2007
Bachelor of Fine Arts (B.F.A.), Musical Theatre
Seaside Consulting, Inc January 2012 - Present
Arts & Cultural Alliance of Newport County 2012 - Present
Cote Percussion January 2010 - Present
Holland America Line August 2011 - January 2013
Butler University January 2005 - May 2008
Skills
Band, Timpani, Music, Orchestral Music, Percussion, Composition, Drums, Festivals, Entertainment, Rock, Recording, Jazz, Rock Music, Ensemble, Bands, Music Education
Education
University of Illinois at Urbana-Champaign 2008 — 2010
MM, Music Performance
Butler University 2004 — 2008
Bachelor of Music, Music Performance
Various Companies 1992 - Present
Holland America Line October 1999 - March 2015
Halifax Music Coop 2012 - 2015
Halifax Music Coop 2012 - 2015
Theatre New Brunswick 2014 - December 2014
Immigrant Services Association of Nova Scotia 2006 - November 2014
Independent Contractor April 2010 - October 2012
Skills
Music, Music Production, Singing, Band, Studio Recording, Composition, Recording, Original Music, Guitar, Vocal, Music Education, Piano, Music Industry, Bass, Songwriting, Orchestration, Classical, Musical Theatre, Songs, Sound Design, Pianist, Music Theory, Language Teaching, Orchestral Music, POP, Performing Arts, Film Scoring, MIDI, Drums, Keyboards, Blues, Guitarist, Bands, Percussion, Improvisation, Logic Pro, Jazz, Rock, Audio Engineering, Festivals, Ensemble
Education
New York University 2012 — 2012
Film Scoring Workshop
Brock University 2005 — 2006
Bachelor of Adult Education, Adult Education
Memorial University of Newfoundland 2004 — 2005
Education
Thompson Rivers University
Bachelor of Jazz Studies, Music
Humber College 1990 — 1994
Bachelor's degree, Music
Social27 December 2013 - Present
Zillow March 2013 - December 2013
Saturn Barter Company June 2012 - October 2012
Holland America Line August 2010 - May 2012
Holland America Line November 2009 - August 2010
Destination Hotels & Resorts March 2008 - August 2009
Skills
Management, New Business Development, Customer Service, Corporate Events, Employee Training, Leadership, Account Management
Education
Central Washington University 2005 — 2009
Bachelor's degree, Tourism and Travel Services Management
Seattle Children's 2012 - Present
Northwest Hospital March 2010 - October 2012
Holland America Line September 2007 - December 2009
KPMG US June 2003 - September 2007
Skills
Healthcare, Hospitals, Administrative..., Data Entry, Outlook, Nonprofits, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Access, Community Outreach, Human Resources, Policy
Education
Capella University 2013 — 2013
Master of Human Resources
Washington State University 2007 — 2011
Business Administration and Management, General
Progressive Leasing July 2015 - Present
Luna Law September 2012 - July 2015
Boumatic September 2011 - November 2013
Seaton Peters October 2010 - March 2011
The Honorable David Piper June 2010 - August 2010
Nichols Kaster, PLLP December 2008 - February 2010
FedEx May 2007 - August 2008
University of Utah May 2006 - August 2007
Holland America Line February 2005 - August 2005
In N Out 1998 - 2000
Skills
Employment Law, Litigation, Legal Writing, Legal Research, Westlaw, Social Media, Civil Litigation, Research, Public Speaking, Mediation, Editing, Legal Assistance, Microsoft Office, Customer Service, Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Commercial Litigation, Criminal Law, Product Development, Negotiation, Contract Negotiation, Spanish, Team Building, Strategic Planning, Policy Analysis, Legal Issues, Immigration Law, Family Law, Fundraising, Trials, Management, Making It Happen, Positive Personality, Courts, Persuasion
Education
University of St. Thomas School of Law 2008 — 2011
JD, Law
University of Utah 2006 — 2008
BS, History
Utah Valley University 2004 — 2006
AA, History
Brigham Young University - Hawaii 2000 — 2001
Accounting
Conrad Home June 2013 - Present
Holland America Line April 2006 - June 2013
Holland America Line February 1997 - April 2006
Education
Central Washington University 1993 — 1995
Holland America Line May 2013 - Present
Coolidge Unified School District July 2013 - May 2014
Dublin Baptist Church 2008 - 2014
Mulitple June 2011 - February 2013
AMN Healthcare July 2011 - January 2013
Palms West Children's Hospital November 2010 - May 2011
New Tribes Mission 1996 - 2011
New Tribes Mission March 2008 - June 2010
HCA July 2006 - October 2008
Skills
Inpatient,, Emergency, Patient education, Urgent Care, BLS, ACLS, PALS, Clinical Research, Patient Education, Home Care, Healthcare, Medical/Surgical, Emergency Room, Telemetry, Inpatient, Patient Safety, ICU, NRP, Critical Care, Healthcare Management
Education
Florida Hospital College of Health Sciences 2004 — 2006
AS Nursing, Nursing
Central Arizona College 1980 — 1982
Delta Dental of Washington April 2014 - Present
Windstar Cruises November 2012 - March 2014
Holland America Line February 2010 - August 2011
Holland America Line September 2006 - January 2010
Holland America Line February 2003 - August 2006
Quality Food Centers, Inc January 1997 - March 2002
Skills
Forecasting, Management, Process Improvement, Analysis, Financial Analysis, Microsoft Excel, Financial Reporting, Accounting, Strategy, Access, Team Building, Data Analysis, Strategic Planning, Account Reconciliation, Team Leadership, Account Management, General Ledger, Financial Accounting, Variance Analysis, Business Intelligence, Finance, Negotiation, Sales, Financial Modeling
Education
Central Washington University 1994 — 1996
Bachelor's, Business Administration - Finance & Organizational Behavior
Edmonds Community College 1993 — 1994
Associates, Business Administration
Holland America Line January 2013 - Present
Holland America Line April 2000 - December 2012
Personnel Management Systems, Inc. January 2000 - April 2000
Holland America Line August 1995 - October 1999
The Edgewater Inn August 1992 - May 1995
Skills
Result Oriented, Hotels, Leadership, Staff Development, Cruises, Pre-opening, Hotel Management, Resorts, Hospitality Industry, Tourism, Hospitality Management, Micros, Strategic Planning, Leisure, Leisure Travel, Management, Food & Beverage, Hospitality, Customer Satisfaction, Incentives, Front Office, Budgets, Yield Management, Human Resources, Revenue Analysis, Travel Management, Banquets, Catering, Restaurants, Property Management..., Training, Business Travel, Menu Development, Wine, Restaurant Management, Culinary Skills, Cost Control, Food, Opening Hotels, Time Management, Pre-opening experience, Guest Service Management, Hiring, Rooms Division, Corporate Events, Event Management
Education
Key Consulting 2009 — 2010
Certificate of Completion, Project Management Certification Preparation
Central Washington University 1984 — 1989
Bachelors of Arts, Public Relations, Mass Communication
Flagship Entertainment LLC January 2014 - Present
Celebrity Cruises, Inc. June 2009 - January 2015
Disney Cruise Line May 2013 - September 2013
Royal Caribbean International January 2009 - January 2013
Royal Hawaiian Showroom March 2008 - November 2008
Holland America Line July 2007 - February 2008
Skills
Talent Management, Contract Management, Recruiting, Employee Relations, HR Policies, Training, Applicant Tracking..., Temporary Placement, Collaboration, Musical Directing, Music Production
Education
California State University Stanislaus 2003 — 2007
BM, Music Performance
Southwest Covenant Schools July 2012 - Present
Blue Sky Adventures June 2011 - July 2013
Insight Vacations June 2011 - June 2012
Joshua Expeditions February 2010 - June 2012
Sun Tours September 2009 - June 2012
Holland America Line May 2010 - September 2010
Cedarville University June 2003 - July 2008
Cedarville University August 2007 - May 2008
Cedarville University August 2005 - March 2006
Skills
Tour Management, Supervisory Skills, Organizational..., Event Planning, Customer Service, Public Speaking, Tourism, Teaching, Event Management, Special Events, Public Relations, Writing, Customer Relations, Marketing Communications, Higher Education, Microsoft Office, PowerPoint, Microsoft Excel, Management, Strategic Planning, Staff Development, Recruiting, Nonprofits
Education
International Tour Management Institute 2009 — 2009
Certificate, Travel and Tourism
Cedarville University 2000 — 2003
BA, Communication
Word of Life Bible Institute 1999 — 2000
Certificate of Completion, Bible
Aerostream April 2012 - Present
Holland America Line May 2014 - May 2015
Princess Cruises May 2012 - May 2015
Hampton Inn April 2009 - May 2012
Princess Cruises May 2006 - September 2008
Skills
Art, Hospitality, Leadership, Hotels, Transportation, Microsoft Word, Freight
Education
CIFFA 2014 — 2015
Logistics, Materials, and Supply Chain Management
British Columbia Institute of Technology 2013 — 2014
CIFFA, International Trade & Freight Forwarding
Thompson Rivers University 2007 — 2012
Rhetoric and Professional Writing/Communications and New Media, Creative Writing, Geography & Journalism
MGM Resorts International June 2015 - Present
Papillon Grand Canyon Helicopters August 2014 - June 2015
Atlantis Adventures August 2013 - June 2014
Holland America Line September 2004 - August 2013
Holland America Line May 2003 - September 2004
Interstate Hotels & Resorts August 2002 - May 2003
Wyndham Hotel Group February 2001 - May 2002
Skills
Tourism, Tour Operators, Cruises, Customer Satisfaction, Customer Service, Hospitality Industry, Hospitality Management, Sales, Time Management, Public Speaking, Coordinating Events, Front Office, Guest Service Management, Corporate Events, Operations Management, Customer Engagement, Tour Management, Tour Planning, Itineraries, Organized Multi-tasker, Team Leadership, Hands-on Training, Guest Recovery, Account Management, Event Management, Hotels
Education
University of Central Florida 2000 — 2002
Bachelor's Degree, Hospitality Administration/Management
Broward College 1998 — 2000
Associate's Degree, Business Administration and Management, General
Community Living BC June 2014 - Present
Holland America Line April 2014 - September 2014
North Shore News May 1997 - October 2013
Skills
Editing, Event Planning, Sales, Public Relations, Event Management, Customer Service, Creative Writer, Stylists
Education
Cambrian College
Para-Legal, Law
Landsea Tours & Adventures May 2011 - Present
Holland America Line May 2011 - October 2011
Future Shop October 2008 - August 2009
Business in Vancouver June 2008 - October 2008
7-Eleven September 2007 - October 2008
Singapore Armed Forces August 2002 - May 2005
Skills
Tourism, Event Planning, Event Management
Education
Capilano University 2010 — 2012
Singapore Polytechnic 1998 — 2002
Bachelor's Degree, Multimedia Engineering
Hilton Worldwide August 2015 - Present
Hilton Worldwide May 2013 - Present
Holiday Inn Express September 2012 - May 2013
Mirabeau Park Hotel December 2008 - September 2012
Discover Alaska Tours April 2008 - October 2008
Cape Fox Lodge October 2007 - June 2008
Holland America Line April 2004 - September 2007
Skills
Hospitality Management, Hospitality, Hotel Management, Hotels, Hospitality Industry, Resorts, Front Office, Pre-opening, Rooms Division, Property Management..., Yield Management, OnQ, Micros, Guest Service Management, Guest Recovery, Revenue Analysis
Education
Central Washington University 2003 — 2006
Bachelor's degree, Tourism and Travel Services Management
Spokane Falls Community College
Associate's degree, General Studies
Holland America Line August 2009 - July 2013
Norwegian Cruise Line July 2003 - November 2007
Skills
Windows Server, VMware, Active Directory, Microsoft Exchange, DNS, Network Administration, Field Installation, Low Voltage, RF, GPS, Physical Inventory, Inventory Accuracy, First Responder, First Aid, STCW, Satellite Communications, Remote User Support, WSUS, Project Management, System Administration, Customer Service, Disaster Recovery, Security, Management, Strategic Planning, IT Management, Troubleshooting
Education
California State University-Long Beach 1984 — 1986
AA, Business Computer Methods
Pasadena City College 1983 — 1984
None, AA
Lockheed Martin June 2015 - Present
Lockheed Martin July 2013 - May 2015
Lockheed Martin Aeronautics June 2011 - July 2013
Brigham Young University 2011 - 2011
Holland America Line April 2009 - August 2010
Skills
Lean Six Sigma - Black..., Creo, Microsoft Excel, ANSYS, Hypermesh
Education
Purdue University 2013 — 2015
Master of Science (MS), Engineering Management and Leadership
Thunderbird School of Global Management 2014 — 2015
Master's Certificate, Global Management and Leadership
Drexel University 2011 — 2012
Master Certificate, Operations Leadership and Organizational Management
Brigham Young University 2004 — 2011
Bachelor of Science (B.S.), Mechanical Engineering
Larry D Hylton, Tenor March 2001 - Present
Holland America Line June 2013 - January 2014
Metropolitan Opera August 2012 - March 2013
Skills
Musical Theatre, Music Education, Singing, Entertainment, Choral, Music Industry, Music, Performing Arts, Orchestral Music, Vocal Coaching, Classical, Composition, Vocal, Opera, Music Theory, Theatre, Piano
Education
Carnegie Mellon University 1990 — 1994
Vocal Music
Duke Ellington School of the Arts 1987 — 1990
Vocal Performance, Vocal Music
TAYLAR Development, LLC January 2012 - Present
TAYLAR Development, LLC January 2012 - Present
Holland America Line September 2007 - September 2008
Royal Caribbean Cruises, Ltd. December 1988 - July 2005
Skills
Fundraising, Customer Service, Public Speaking, Leadership, Strategic Planning, Nonprofits, Social Media, Microsoft Excel, Event Management, Team Building, Public Relations, Social Networking, Entertainment, Theatre, Corporate Events, Hospitality, Event Planning, Social Media Marketing
Education
Carroll University 1984 — 1986
Communications/Theater/Vocal Performance
Carroll University 1984 — 1985
Communications / Theater / Advertising
Changes in Latitudes January 2014 - Present
Mary Kay Inc. April 2013 - Present
Lake Washington School District March 2013 - December 2013
Holland America Line September 2001 - October 2012
Skills
Cruises, Tourism, Leisure, Hotels, Travel Management, Leisure Travel, Hospitality, Revenue Analysis, Tour Operators, Hospitality Industry, Event Management, Sabre, Business Travel, Vacation, Resorts, Radio and Television..., Script-writing, Event Planning, Character Actor, Marketing Communications
Education
CSU Chico 1977 — 1979
Bachelor of Arts (BA), Speech and Drama
Santa Barbara City College 1975 — 1977
Associate of Arts (AA), English Language and Literature/Letters
National Broadcasting School
Diploma, Radio and Television
ilumina Healing Sanctuary February 2015 - Present
Holland America Line May 2013 - November 2014
Nanjing University September 2012 - October 2013
Skills
Pain Management, Acupuncture, Anxiety Disorders, Anxiety Management, Addictive Disorders, Shiatsu, Women's Health, Digestive Disorders, Cupping, Herbal, Nutrition, Chinese Herbal Medicine, Fertility, Treatment, Chronic Illness, Stress Management, Sports Injuries, Wellness
Education
Oregon College of Oriental Medicine 2008 — 2012
Masters of Acupuncture and Oriental Medicine, Acupuncture and Oriental Medicine
Central Oregon Community College 2004 — 2008
Associates of Science, Science and Language
Wells Fargo November 2014 - Present
Delta Air Lines March 2013 - August 2014
Viking River Cruises March 2012 - January 2013
Royal Celebrity Tours May 2011 - September 2011
Holland America Line May 2006 - September 2009
McKinley Chalets May 2005 - September 2005
Skills
Excellent Interpersonal..., Microsoft Office, Mac OS X, Typing 50 wpm, Customer Relations, Customer Service, Communicative Skills, Tourism, OS X, Management, Travel Planning, Hospitality, Business Travel, Travel Management, Leisure Travel
Education
University of Utah 2004 — 2008
BA, Russian & International Studies
Brigham Young University - Hawaii 1997 — 1999
General Studies
Ship Supply of Florida September 2014 - Present
Daft Zone, LLC. July 2012 - January 2015
T.G.I. Friday's April 2010 - October 2014
Equine World August 2008 - October 2010
Holland America Line October 2007 - May 2010
Skills
Customer Service, Customer Satisfaction, Bartending, Hospitality, Accounts Receivable, Accounts Payable, QuickBooks, Microsoft Word, Microsoft Excel, Photoshop, Typing, Event Planning, Contractual Agreements, Communication Skills, Negotiation, Organization, Accounting, Cash Flow, Sales, Telephone Skills, Restaurants, Microsoft Office
Education
Florida Atlantic University 2013 — 2015
Bachelor of Science (B.S.), Accounting
Broward College 2010 — 2013
Associate of Arts (AA), Accounting
South Broward High School 2006 — 2010
High School Diploma, Hospitality and Tourism Management
ShepellFGI June 2006 - Present
Holland America Line January 1997 - Present
Vancouver Coastal Health June 1980 - April 2011
The University of British Columbia November 2007 - December 2009
Skills
Customer Service, Public Speaking, Research, Cpr Certified, Microsoft Word, Hospitals, Time Management, Critical Care, Coaching, Teaching, Healthcare, Clinical Research, Event Planning
Education
British Columbia Institute of Technology / BCIT 1998 — 2000
Emergency Care
Isabel Sellon 1966 — 1968
High School Diploma
BCIT
Bachelor's Degree, Emergency Room/Trauma Nursing
Holland America Line February 2010 - Present
Brigantine Restaurant Corp December 2003 - August 2009
Villagio Inn & Spa January 2003 - December 2003
Bellevue Club & Hotel March 2001 - August 2002
Skills
Fine Dining, Culinary Skills, Food & Beverage, Menu Development, Restaurants, Catering, Banquets, Hospitality Management, Hotels, Restaurant Management, Cuisine, Hospitality Industry, Food, Recipes, Pre-opening, Customer Satisfaction, Menu Costing, Menu Engineering, Chef, Gourmet, Pastry, Culinary Management, Seafood, Mediterranean, Sanitation, Food Cost Management, Food Preparation, Food Quality, MICROS, New Restaurant Openings, Cooking, Mediterranean Cuisine, Hospitality, Resorts, Hotel Management, Food Safety, Wine, Event Management, Revenue Analysis, Budgets, Event Planning, Tourism, Customer Service, Food Industry, Inventory Management, HACCP, Yield Management, Hiring, Cost Control, Labor Control
Education
California Culinary Academy 1993 — 1994
Associate of Occupational Science (AOS), Culinary Arts/Chef Training, Dean's List
Microsoft March 2014 - Present
Intercruises Shoreside and Port Services October 2006 - February 2014
Shore to Sea Guest Services March 2006 - October 2006
Concorso Italiano October 2005 - April 2006
Holland America Line December 2003 - June 2005
Holland America Line January 1997 - December 2003
The Walt Disney Company February 1995 - January 1997
Skills
Cruises, Food & Beverage, Hotels, Hospitality, Tourism, Sales Management, Travel Management, Event Management, Hospitality Management, Leisure Travel, Marketing, Microsoft Office, Hospitality Industry, Revenue Analysis, Hotel Management, Customer Service, Resorts, Event Planning, Budgets
Education
The Film Group Institute 1992 — 1994
Film and Television studies, with an emphasis on marketing, budgeting, logistics, and development
California State University-Northridge 1990 — 1992
Advocare April 2013 - Present
Self January 2008 - Present
Holland America Line April 2006 - August 2013
Skills
Sports, Event Management, Social Media, Microsoft Office, Customer Service, Event Planning, Sports Marketing, Public Speaking
Education
Shoreline Community College 2012 — 2013
Communication and Media Studies
Cascadia Community College 2011 — 2012
Communication and Media Studies
Kidney Foundation of Canada, BC Branch June 2012 - Present
BCIT September 2011 - May 2012
email2 SCP Solutions Inc. May 2011 - August 2011
Toys R Us June 2007 - December 2010
Holland America Line May 2005 - May 2009
Skills
Java, ASP.NET, C#, XML, XHTML, Microsoft Office, Adobe Creative Suite, Apple Mac OS X, Microsoft Windows, Oracle SQL, Technical Writing, Quality Assurance, Google Docs, Customer Service, VMware, VirtualBox, Agile Testing, Joomla, HTML5, CSS3
Education
British Columbia Institute of Technology / BCIT 2010 — 2012
Computer Information Technology, Computer Science
British Columbia Institute of Technology / BCIT 2002 — 2004
Computer Networking Professional Technician, Computer Systems Networking and Telecommunications
Signature Travel Network March 2014 - Present
Celebrity Cruises August 2013 - 2014
Carnival Cruise Lines November 2008 - 2014
Carnival Cruise Line April 1998 - November 2008
Holland America Line September 1993 - April 1998
Payless ShoeSource September 1991 - September 1993
Skills
New Business Development, Business Analysis, Sales Management, Sales Presentations, Direct Sales, Marketing Strategy, Contract Negotiation, Business Development, Strategic Partnerships, Training, Tourism, Cruises, Strategy, Hospitality, Event Management, Management, Travel Management, Sales
Education
Central Washington University 1987 — 1991
Bachelor of Science, Marketing
Big Fish February 2014 - Present
Penny Arcade Expo 2007 - Present
Zynga July 2012 - January 2014
Scout Analytics December 2011 - July 2012
Vertafore January 2009 - December 2011
Entellium April 2007 - October 2008
Holland America Line September 2006 - March 2007
Safeco June 2004 - September 2006
Skills
Competitive Analysis, Data Analysis, Analytics, Business Analysis, Financial Analysis, Data Modeling, Financial Modeling, Business Modeling, Sales, Enterprise Software, Business Development, Team Management, Marketing Strategy, Leadership, Executive Reporting, Marketing, Training, Strategy, Management, Analysis, CRM, Product Management
Education
Central Washington University 2002 — 2005
BS, Business Administration - Management & Organization
Embry-Riddle Aeronautical University 2000 — 2002
N/A, Aerospace Studies
Calvary Chapel Twin Peaks Conference Center February 2014 - Present
TruLove Photography May 2012 - Present
Holland America Line January 2013 - September 2013
California Baptist University February 2012 - April 2012
California Baptist University January 2012 - April 2012
California Baptist University September 2011 - April 2012
California Baptist University January 2011 - April 2012
California Baptist University January 2011 - April 2012
California Baptist University 2012 - 2012
California Baptist University September 2011 - December 2011
Skills
Photography, Graphic Design, Digital Photography, Photoshop, Editing, Photojournalism, InDesign, Advertising, Logo Design, Illustrator, Journalism, Videography, Magazines, Image Manipulation, Customer Service, Studio Photography, Typography, Magazine Layout Design, Organization
Education
California Baptist University 2008 — 2012
Bachelor of Arts (BA), Graphic Design/Digital Media
California Baptist University 2008 — 2012
Bachelor or Arts, Graphic Design/Digital Media; Concentration Photography
Holland America Line 2013 - Present
HDR Engineering, Inc. 2008 - 2013
Russell Investment Group June 2007 - April 2008
Skills
Project Management, PowerPoint, Microsoft Word, SharePoint, Microsoft Excel, Budgets, Sales, Management, Time Management
Education
Western Governors University 2013 — 2015
Master's degree
Central Washington University 2003 — 2008
Bachelor of Business Administration (BBA)
Lyft June 2015 - Present
Uber May 2015 - Present
Staff Pro August 2014 - Present
Ridgecrest Intermediate School April 2015 - May 2015
Fresh & Easy September 2014 - December 2014
Music and Arts Center June 2013 - February 2014
Holland America Line April 2012 - May 2013
Emerald Express Inc. June 2011 - September 2011
Skills
Team Building, Customer Service, Music Theory, Microsoft Office, Social Media, Sales, Management, Music Education, Music, Event Planning, Microsoft Excel, Classical, Composition
Education
California State University-Long Beach 2005 — 2011
Bachelor's, Instrumental Music
Palos Verdes Peninsula High School
Nordstrom Direct February 2013 - Present
Nordstrom Direct September 2011 - February 2013
Holland America Line April 2010 - September 2011
Holland America Line July 2008 - April 2010
Holland America Line May 2007 - July 2008
Holland America Line January 2006 - May 2007
Skills
Email Marketing, Direct Marketing, Direct Mail, Loyalty Programs, Social Media Marketing, Marketing Communications, Online Advertising, General Awesomeness, Marketing, Digital Marketing, Lead Generation, Merchandising, Social Media, Sales, Strategy
Education
Central Washington University 2002 — 2007
Bachelor of Science, Tourism Management
Central Washington University 2002 — 2007
Bachelor of Science, Tourism Management
Seattle Housing Authority September 2012 - Present
Providence Health & Services August 2010 - August 2011
Seattle Public Schools November 2008 - March 2010
Holland America Line April 2007 - February 2008
Skills
Budgeting, Financial Analysis, Financial Planning, Project Finance, Project Planning, Budgets, Excel models, Excel Pivot, Microsoft Excel, Training, Access, Strategic Financial..., Financial Modeling, Data Analysis, Variance Analysis
Education
Bucknell University
B.A., History & Political Science
The College of William and Mary - The Mason School of Business
MBA, Finance
Apple Retail October 2009 - Present
Self Employed November 2008 - Present
Holland America Line April 2005 - November 2008
Skills
Microsoft Office, Musical Theatre, Theatre, Logic Pro, Mac OS, Acting, Final Cut Pro, iMovie, Garageband, iPhoto, iPhone Support, iWork, Pixelmator, Graphic Design, Music Production, Music Arrangement, Stage Management, Voice Over, Customer Service, Event Planning
Education
Case Western Reserve University 1991 — 1996
BA, Biology/Psychology
Holland America Line April 2015 - Present
Independent January 2014 - Present
The Ashlee Rose Band January 2007 - Present
Entercom August 2014 - March 2015
The University of Texas at Austin January 2014 - May 2014
Captain Marketing January 2014 - March 2014
The Westin La Cantera Hill Country Resort May 2011 - September 2012
Skills
Public Speaking, Marketing Communications, Social Media, Superior Communications..., Corporate Communications, Advertising, Marketing, Social Media Marketing, Public Relations, PowerPoint, Natural leader, Outstanding..., Human Relations, Brand Development, Musical Theatre, Teaching Artist, Singing, Strong organizational..., Dependable Team Player, Music, Skilled Multi-tasker, Brand Awareness, Mac, Microsoft Word, YouTube, Twitter, Instagram, Theatre, Fundraising, Nonprofits, Philanthropy, Project Management, Publicity, Research, Interviews, Broadcast Television, Psychology, Recruiting, Communication
Education
The University of Texas at Austin 2012 — 2014
Bachelors of Science, Communication Studies: Human Relations
San Antonio College 2010 — 2011
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
California Lutheran University 2007 — 2008
North East School of the Arts 2003 — 2007
Musical Theatre, Summa Cum Laude
Holland America Line October 2014 - Present
Holland America Line April 2014 - Present
DoubleTree by Hilton December 2012 - April 2014
Kellogg West Confrence Center & Lodge January 2012 - December 2012
Delaware North Companies June 2010 - September 2011
Applebee's September 2007 - July 2011
Skills
Hospitality Management, Hospitality, Hospitality Industry, Guest Satisfaction, Customer Service, Event Planning, PowerPoint, Food & Beverage, Event Management, Excel, Hotels, Microsoft Office, Supervisory Skills, Customer Relations, Word, Social Media, Problem Solving, Special Events, Budgeting, Scheduling, Writing, Guest Service, Teamwork, Hiring, Research, Social Networking, Public Speaking, Retail, Public Relations, Social Media Marketing, Fundraising, Food Service, Resorts, Employee Relations, Food, Team Building, Staff Training, Recruiting, Customer Satisfaction, Human Resources, Micros, ServSafe, Front Office, Banquets
Education
California State Polytechnic University-Pomona 2009 — 2012
Bachelor of Science (BS), Hospitality Administration/Management
Mt. San Antonio College 2007 — 2009
Holland America Line September 2015 - Present
DaVita June 2014 - April 2015
Skills
Accounting, Microsoft Excel, Microsoft Word, Time Management
Education
University of Washington Tacoma 2014 — 2015
Master's Degree, Accounting
Central Washington University 2010 — 2014
Eddie Bauer January 2015 - Present
Eddie Bauer March 2014 - December 2014
Eddie Bauer September 2009 - February 2014
Eddie Bauer October 2008 - September 2009
Eddie Bauer August 2007 - September 2008
Eddie Bauer January 2006 - August 2007
Holland America Line December 2004 - December 2005
Skills
Employee Relations, Employee Engagement, Performance Management, Performance Improvement, Coaching, Development Of Employees, Employment Law, Onboarding, Conflict Resolution, Employee Recognition, Customer Service, Human Resources, Retail
Education
Central Washington University 2000 — 2004
Bachelor's degree, Business Administration and Management, General
SinCityQSocials April 2006 - Present
ENVY Media Group November 2006 - June 2007
LookTours.com LLC March 2006 - September 2006
Holland America Line June 1999 - November 2001
Skills
Advertising, Direct Marketing, System Administration, Budgets, Social Networking, Event Planning, Strategic Planning, Social Media Marketing, Event Management, Email Marketing, Collateral, Public Relations, Marketing Strategy, Sales, Social Media, Marketing Communications, Marketing, Market Penetration, Online Advertising, Creative Direction, Management, Product Management, Digital Marketing, Market Research, Team Building
Education
Camden County College
Business Administration
Century 21 Leading Edge Realty Inc., Brokerage November 2013 - Present
Tourism Toronto November 2010 - March 2014
One King West Hotel & Residences September 2007 - January 2014
Princess Cruises January 2010 - July 2010
Flight Centre March 2009 - December 2009
Holland America Line June 2008 - January 2009
Westin Prince May 2007 - September 2007
Skills
Hotels, Leisure, Trade Shows, Travel Planning, Tourism, Tour Operators, Sales, Management, Hospitality, Marketing, Selling, Time Management, Customer Service, Hospitality Industry, Negotiation, Event Management, Hospitality Management
Education
OREA Real Estate College 2013 — 2013
Real Estate
Brock University 2003 — 2007
Bachelor, Tourism Studies
Pine Ridge
Boeing May 2010 - Present
Boeing Commercial Airplanes January 1999 - May 2010
Fife Police Department January 2008 - May 2009
Holland America Line June 1988 - December 1998
Skills
Supply Chain, Security Clearance, Process Improvement, Program Management, Emergency Management, Risk Assessment, Microsoft Office, Access, Accident Investigation, Safety Management, Workplace Safety, Occupational Health
Education
Central Washington University 2003 — 2005
Bachelor of Science (BS), Criminal Justice/Police Science, 3.89 0 Magna Cum Laude
Columbia Southern University
Occupational Safety and Health
Green River Community College
Bachelors of Science, Criminal Justice/Law Enforcement Administration
T-Mobile USA, Inc. July 2014 - Present
T-Mobile USA, Inc. April 2013 - June 2014
Starbucks Corporation January 2013 - March 2013
Holland America Line March 2007 - December 2012
Lynden Incorporated February 2000 - March 2007
Lynden Incorporated April 1995 - January 2000
Skills
strong project..., In-depth understanding..., high level of technical..., Being able to see and..., Very detail oriented..., Strong analytical and..., Effective leadership,..., Effective communication..., Strong team player
Education
Utah State University 1994 — 1994
Masters of Accountancy, Accounting, 3.9
Brigham Young University 1989 — 1993
BS, Accounting, 3.92
Wireless Advocates 2010 - Present
Wireless Advocates December 2010 - June 2011
Holland America Line and Princess Cruises Alaska and the Yukon August 2009 - February 2010
Vail Resorts November 2008 - April 2009
Holland America Line and Princess Cruises Alaska and the Yukon June 2008 - October 2008
Holland America Line May 2006 - May 2008
Skills
Compliance reporting, Audit expertise, Compliance coaching, Highly Detailed, Solution Focused, Customer Service, Member Relations, Business Travel, Travel Management, Logistics Management, Tour Management, Event Planning, Social Networking, Business Networking, Exception-based..., Process Creation, Process Management, Business Process Design, Sales, Direct Sales, Training, Sales Operations
Education
Washington State University 2005 — 2008
Philosophy/Pre-Law, Philosophy
Central Washington University 2004 — 2005
Consumer Sciences
Pierce College at Puyallup 2002 — 2004
Associate of Arts and Sciences (A.A.S.), General Studies, 3.65
Holland America Line May 2015 - Present
Holland America Line October 2013 - Present
California Maritime Academy - Alumni Association December 2010 - October 2013
Holland America Line May 2010 - October 2013
Western Towboat Company January 2006 - May 2010
Western Towboat Company July 2004 - January 2006
Skills
Maritime Operations, Sailing, Ports, Maritime, Navigation, Shipping, Freight, Transportation, Logistics, Cruises, Vessel Operations, Strategic Planning, Tourism, Cruise Lines, Safety Management..., Boating, International Shipping, Marine Engineering, Yachting, Ocean, Firefighting, Boat, Maritime Security, Maritime Safety, Shiphandling, GMDSS
Education
California Maritime Academy 2000 — 2004
BS, Marine Transportation
ABODA March 2013 - Present
Holland America Line May 2012 - July 2012
Club Senator, Recreation and Tourism Club September 2011 - May 2012
Auburn Parks, Arts & Recreation July 2011 - September 2011
Auburn Parks, Arts & Recreation June 2008 - September 2010
Skills
Facebook, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Teamwork, Event Planning, Time Management, Research, Tourism, Public Relations
Education
Central Washington University 2010 — 2012
Bachelor of Science (B.S.), Recreation and Tourism: Tourism Management Specialization
Green River Community College 2006 — 2008
Associate of Arts (AA)
Starbucks June 2014 - Present
Holland America Line November 2011 - June 2014
Shipco Transport January 2007 - November 2011
US Dispatch Corporation January 1998 - January 2007
US Dispatch Corporation January 1998 - January 2007
Skills
International Shipping, Logistics, Shipping, Transportation, Freight, Microsoft Excel, Microsoft Office, Logistics Management, Account Management, Process Improvement, Strategic Planning, Export, Supply Chain, Ocean, Management, Customer Service
Education
California State University-Long Beach
Global Logistics Specialist Program, Logistics & Supply Chain
University of Washington
BA, Social Sciences
Holland America Line August 2012 - Present
Lighthouse Document Technologies 2008 - March 2012
Skills
Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Access, PowerPoint, Customer Service, Time Management, Software Documentation, Public Speaking, Event Management, Social Media, Event Planning, Nonprofits
Education
Central Washington University 2002 — 2006
Bachelor of Arts (B.A.), Theatre
Clevest September 2013 - Present
Accenture 2011 - 2013
Accenture 2008 - 2010
Run For One Planet 2008 - 2009
Accenture 2007 - 2008
Ventyx (formerly MDSI) February 2004 - October 2007
Holland America Line 2000 - 2001
Skills
Business Analysis, Business Process..., Project Management, Software Project..., SDLC, Requirements Analysis, Change Management, Program Management, Business Intelligence, PMP, Business Process, Event Management, Brainstorm Facilitation, Business Innovation, Innovation, Sustainability, Customer Oriented, Customer Service, Cruises, Idea Generation, Project Delivery, Facilitators, Requirements Gathering, Software Development, Project Planning, Consulting, Software Documentation, Team Building, Team Leadership, Governance
Education
The University of British Columbia
Award in Sustainability Management (Completion Fall 2013)
UBC Summer Institute in Sustainability Leadership
British Columbia Institute of Technology
Certificate
The University of British Columbia
Bachelor of Arts
Cirque du Soleil, "Varekai" September 2011 - Present
Damion Corideo January 1996 - Present
Cirque du Soleil, "Banana Shpeel" August 2010 - November 2010
Holland America Line January 2008 - May 2010
Hartt Steel Drum Band September 1998 - May 2003
New Britain Symphony Orchestra September 1998 - May 2003
Hartford Symphony Orchestra March 1999 - March 1999
Skills
Band, Bands, Classical, Composition, Concerts, Drums, Improvisation, Jazz, Music, Music Education, Musical Theatre, Percussion
Education
California Institute of the Arts 2004 — 2006
MFA, Multi-Focus Percussion Performance
Hartt School of Music 1998 — 2003
BM, Percussion Performance
Central Washington University August 2013 - Present
Central Washington University Career Services September 2010 - March 2013
King County Elections July 2008 - August 2012
Western Washington University - Career Service Center September 2009 - June 2010
Holland America Line June 2007 - August 2007
Safeway 2006 - 2007
Skills
Event Planning, PowerPoint, Customer Service, Fundraising, Teaching, Microsoft Office, Teamwork, Career Counseling, Interviews, Student Development, Cover Letters, Higher Education, Presentations
Education
Central Washington University 2014 — 2017
Master's Degree, Higher Education
Central Washington University 2010 — 2013
Bachelor of Science, Family and Consumer Sciences Career and Technical Education, 3.8
Western Washington University 2008 — 2010
undergraduate
Fred Wildlife Refuge August 2015 - Present
The Iron Bull May 2013 - Present
Holland America Line April 2013 - May 2013
Edward Jones November 2011 - April 2013
Donovan's Steak and Chop House February 2010 - November 2011
pravda 2008 - 2010
Skills
Strategic Financial..., Customer Service, Marketing, Management, Public Speaking, Relationship Building, Marketing Strategy, Financial Planning, Social Media Marketing, Event Management, Event Planning, Leadership, Project Management
Education
Financial Certifications 2011 — 2011
Series 66, Series 7
Central Washington University 2004 — 2009
Bachelor's Degree, Land Use Planning, Environmental Science, Business Minor
Mercedes-Benz of Seattle August 2013 - Present
BizXchange July 2012 - July 2013
UniFirst Corporation May 2011 - June 2012
Holland America Line April 2010 - April 2011
Northwest Capital Appreciation April 2008 - January 2010
Countrywide Full Spectrum Lending July 2006 - April 2008
Skills
Cold Calling, Account Management, Salesforce.com, Sales Management, Email Marketing, Social Media Marketing, Marketing Communications, B2B, Online Advertising, Marketing, Contract Negotiation, Customer Service, Lead Generation, Sales Process, Sales Presentations, Direct Sales, Business Development
Education
California Lutheran University 2002 — 2006
Business Administration, Business Marketing
Boeing August 2015 - Present
Boeing August 2015 - Present
Holland America Line March 2014 - April 2015
University of Washington November 2013 - February 2014
The Center for Education Data and Research April 2012 - June 2012
Panda Restaurant Group 2009 - 2011
Edmonds Community College February 2010 - August 2010
Edmonds Community College February 2009 - July 2009
Skills
Matlab, Microsoft Excel, R, SQL, Linear Regression, ANOVA, Hypothesis Testing, Java, LaTeX, ArcGIS, SSRS, PowerPivot, SAS programming, Statistical Modeling
Education
University of Washington 2010 — 2013
BS, Stats, Math, 3.41
Edmonds Community College 2008 — 2010
Associate of Arts (AA), Accounting
Central Washington University
Accounting
Omnitrition Nutritional Supple May 2015 - Present
Holland America Line January 2007 - January 2014
Gray Line of Alaska January 2002 - January 2007
Gray Line of Alaska January 2001 - January 2002
Skills
Inventory Management, Vendor Relationship..., Data Analysis, Revenue Analysis, Microsoft Excel, Microsoft Word, Customer Service, Hotels, Progress Tracking, PowerPoint, Outlook, Reporting & Analysis, Payroll Services, Annual Reviews, Asset Management, Quality Assurance, Budgets, Sales, Hospitality
Education
Cascadia Community College
Humane Society of Pinellas January 2015 - Present
Ruth Eckerd Hall November 2012 - January 2015
Holland America Line October 2010 - April 2014
U.S. Naval Sea Cadet Corps June 2004 - March 2014
Ruth Eckerd Hall March 2012 - November 2012
Ruth Eckerd Hall October 2010 - March 2012
Skycrest Christian School 2006 - 2010
Let's Eat Clearwater November 2005 - May 2006
jcpenney March 1992 - August 1994
Ivey's Department Stores October 1987 - June 1989
Skills
Customer Service, Fundraising, Event Management, Event Planning, Training, Public Speaking, Program Management, Leadership, Strategic Planning, Social Media Marketing, Hospitality, Social Networking, Research, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, Sponsorship, Nonprofits, Theatre, Microsoft Office, Tourism, Office Management, Cruise Lines, Apparel, Mac, Military, Travel, Typing, GATE AGENT, United States Naval Sea...
Education
Broward Community College 1985 — 1986
Airline Flight Attendant and Airline Management
St Petersburg Junior College 1983 — 1985
Word Processing and Airline Management
Clearwater High School 1979 — 1983
High School Dipolma, General Studies
The Vancouver Club March 2015 - Present
The Vancouver Club September 2014 - March 2015
Windstar Cruises August 2011 - July 2014
Holland America Line May 2007 - June 2010
Holland America Line 2008 - 2009
Skills
Tourism, Hotels, Customer Service, Cruises, Resorts, Hospitality Management, Hospitality, Hotel Management, Hospitality Industry, Culinary Skills, Leisure Travel, Food & Beverage, Event Planning, Tour Operators, Leisure, Event Management, Corporate Events
Education
British Columbia Institute of Technology 2004 — 2006
Marketing Management
Douglas College
University Transfer
Tourism Vancouver March 2015 - May 2015
Holland America Line May 2014 - September 2014
American Eagle Outfitters December 2012 - September 2013
PGL Travel February 2012 - September 2012
PGL Travel February 2011 - September 2011
HomeSense May 2010 - October 2010
Safeway June 2008 - June 2009
Skills
Hospitality, Customer Service, Microsoft Excel, Marketing Research, Oral & Written..., Marketing Communications, Time Management, Tour & Travel Management, Microsoft Word, PowerPoint, Marketing, Leadership
Education
The University of Northampton 2015 — 2016
Bachelor of Arts (BA), International Tourism Management
British Columbia Institute of Technology 2013 — 2015
Marketing Management Diploma, Tourism
Queen's University 2009 — 2010
Political Science and Global Developments
Cruise Specialists November 2004 - Present
Grand Hyatt Seattle September 2001 - October 2004
Holland America Line October 1994 - August 2001
Skills
Banquets, Meeting Planning, Food & Beverage, Hotels, Hotel Management, Catering, Hospitality, Hospitality Management, Revenue Analysis, Hospitality Industry, Cruises, Event Planning, Customer Service, Tourism, Team Building, Sales, Resorts, Marketing, Travel Management, Leisure, Vacation, Incentives, Incentive Travel, Leisure Travel, Corporate Events, Trade Shows, Convention Services, Business Travel, Destination Marketing, Tour Operators, Travel Planning, Restaurants, Yield Management
Education
Central Washington University 1990 — 1994
Bachelor's degree, Psychology
Fujitsu August 2014 - May 2015
Holland America Line March 2014 - June 2014
DynCorp International July 2012 - March 2014
Rockwell Collins November 2010 - June 2012
United States Marine Corps November 2005 - November 2010
Skills
Troubleshooting, TCP/IP, Network Administration, Network Security, Visio, Cisco Technologies, Testing, Active Directory, Switches, Networking, DHCP, Windows XP, Routers, LAN-WAN, Cisco IOS, Network Engineering, WAN, CCNA, Security, Network Design, Cisco Routers, Security Clearance, VPN, DoD, CompTIA Security, Security
Education
American Military University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Information Technology
Cedar Valley College 2002 — 2005
Associate of Science (A.S.)
Mark DeGarmo Dance October 2014 - Present
ArtsWestchester October 2014 - Present
Steffi Nossen School of Dance September 2014 - Present
New York Based Choreographers August 2012 - Present
Sarah Lawrence College August 2013 - May 2014
White Mountain Summer Dance Festival June 2013 - August 2013
Fusion Elite Performance Training Center January 2011 - April 2012
Holland America Line January 2009 - January 2011
24 Hour Fitness January 2007 - January 2008
Kid's Adventure Preschool January 2007 - January 2008
Skills
Teaching, Dance, Community Outreach, Choreography, Higher Education, Performing Arts, Research, Grant Writing, Tutoring, Public Speaking, Theatre, Student Affairs, Nonprofits, Creative Writing, Travel, Editing, Stage Management, Lighting Design, Event Planning, Contemporary Dance
Education
Sarah Lawrence College 2012 — 2014
Master's Degree, Dance
California State University-Fullerton 2005 — 2008
Bachelor of Arts (B.A.), Psychology and Dance
Holland America Line 2013 - 2015
Holland America Line March 2014 - December 2014
Holland America Line December 2012 - December 2013
City of Tumwater June 2012 - September 2012
City of Tumwater 2010 - 2012
Central Washington University 2010 - 2012
City of Tumwater 2007 - 2010
Skills
Customer Service, Microsoft Office, Strategic Planning, Program Development, Cultural Diversity, Flexible Approach, Easily Adaptable, Self Learning, Punctual, Creative, Event Planning, Management, Leadership, Teamwork, Event Management, Hospitality
Education
Central Washington University 2010 — 2012
Bachelor of Science (BS) in Recreation and Tourism, Recreational Management
South Puget Sound Community College 2008 — 2010
Associate of Arts (AA)
Ignition Creative LLC December 2014 - Present
Travelscope, LLC July 2014 - Present
Sitting Still November 2014 - January 2015
DG Entertainment February 2013 - October 2014
Holland America Line January 2012 - September 2012
Technology Operations August 2009 - December 2011
Skills
Photoshop, Final Cut Pro 7, DVD Studio Pro, Video, Television, Editing, Camera, Producing, Cinematography, Video Editing, Video Production, After Effects, Premiere, Videography, Avid, Camera Operating, Avid Media Composer, Final Cut Studio, Audio Editing, Broadcast, Non-linear Editing, Adobe Audition, Film Production, Final Cut Pro, Film, Entertainment, Post Production, Photography, Multimedia, Media Production, Documentaries, Directing, Final Draft
Education
Central Michigan University 2007 — 2012
Bachelor's degree, Cinematography and Film/Video Production
Central Michigan University 2007 — 2011
Bachelor of Applied Arts, Broadcast and Cinematic Studies
NAREIG(North America Real Estate Invest Group) April 2015 - Present
Realty Champion March 2014 - April 2015
Facebook March 2014 - March 2015
Xtime September 2013 - January 2014
Tellabs April 2012 - September 2013
Capgemini July 2011 - April 2012
McKinsey & Company 2011 - April 2012
Elizabeth Arden October 2009 - July 2011
Holland America Line June 2008 - 2009
Kraft Foods February 2007 - February 2008
Skills
OBIEE, Business Intelligence, Data Warehousing, ETL, SQL, Siebel, Informatica, Data Modeling, Project Management, Unix, Databases, Requirements Analysis, PL/SQL, Analytics, Data Analysis, Data warehouse, Electrical Engineering, Chinese Language, Spanish Language, DAC, BI Publisher, SQL Server, Oracle SQL, Program Management, Scrum, Atlassian JIRA, Agile Project Management, Real Estate, Tableau, Github, Brazilian Jiu-Jitsu, Muay Thai, Life & Health Insurance..., Property Management, Appraising, Real Estate Transactions, National Association of..., Short Sales, REO, First Time Home Buyers, First Time Home Sellers, Investment Properties, 1031 Exchanges, Situational Sales..., Condos, Residential Homes, Multiple Listing Service, Multi-Unit, Python
Education
Instituto Cerventes 2011 — 2012
Spanish and Iberian Studies
California State University-Fresno 1999 — 2001
BS, computer engineering
Northwestern College 1998 — 1999
Liberal Arts and Sciences, General Studies and Humanities
George Mason University 1997 — 1998
English Language and Literature/Letters
Holland America Line March 2009 - Present
Kaiser Permanente June 1987 - Present
Skills
Healthcare Management, Patient Safety, Healthcare, BLS, Hospitals, Nursing
Education
California State University-Los Angeles
Master of Science (MS) in nursing, MSN
San Jose State University
BSN, Registered Nursing/Registered Nurse
Society Consulting July 2015 - Present
Pacific States Marine Fisheries Commission November 2011 - July 2015
North Pacific Fishery Management Council July 2010 - September 2010
Temsco Helicopters October 2008 - October 2009
Holland America Line April 2006 - October 2008
Temsco Helicopters April 2002 - April 2006
Skills
Qualitative Data..., Business Analysis, Customer Experience, Consumer Behaviour, Data Collection, Survey Design, Spatial Analysis, Microsoft Excel, Stata, Atlas.ti, R, Tableau, GIS, ArcGIS, Access, Survey Research, Technical Writing, Community Outreach, Qualitative Research, Cultural Resource..., Data Analysis, Natural Resource..., Social Sciences, Environmental Studies, Multivariate Analysis, Training, Social Network Analysis, Cartography, NEPA, GPS, Geography, Environmental Impact..., Fisheries Management, Policy, Social Impact Assessment, Environmental Science, CAQDAS
Education
Central Washington University 2009 — 2015
M.S., Environmental and Cultural Resource Management
University of Washington 2011 — 2012
Certificate, Geographic Information Systems
University of Alaska Southeast 2001 — 2008
B.A., Anthropology
Kiwassa Neighbourhood Services Association May 2013 - Present
Quach and Mulvena December 2011 - Present
Destinations North America March 2015 - June 2015
Holland America Line April 2012 - October 2014
1st Ave Liquor Store September 2012 - April 2013
BC Society of Transition Houses January 2013 - March 2013
SFU Sustainability Festival June 2010 - September 2011
Tales from Terminal City: 125 Years of Vancouver February 2011 - April 2011
Simon Fraser University 2008 - 2010
Liquor Barn March 2008 - October 2009
Skills
Nonprofits, Community Outreach, Community Development, Non-profits, Research, Program Management, Public Speaking, Event Management, Event Planning, Strategic Communications, Volunteer Management, Workshop Facilitation, Grant Writing, Fundraising, Microsoft Office, Office Administration, Office 365, Adobe Creative Suite, Adobe Acrobat, Microsoft Servers, Social Media, Customer Service, Public Relations, Strategic Planning, Policy Analysis, Editing
Education
Simon Fraser University 2007 — 2020
Bachelor of Arts (B.A.), Political Science and Government
Simon Fraser University 2008 — 2010
Certificate, Sustainable Community Development
British Columbia Institute of Technology 2004 — 2005
Individual Courses, Web Design and Development
Tourism Training Institute 2001 — 2002
Diploma in Cruise Hospitality - Honours, Tourism
Vancouver Technical Secondary 1995 — 2000
Dogwood Diploma, High School/Secondary Diplomas and Certificates
T-Scan Corporation October 2014 - Present
Affinity Health Care (Part time) June 2011 - November 2014
Holland America Line October 2011 - October 2014
Ajilon Temp Agency/ The Westin Seattle July 2011 - October 2011
Skills
Microsoft Excel, Event Planning, Filing, Recruiting, Employee Relations, Customer Service, Human Resources, Microsoft Office, Training, PowerPoint, Leadership, Interviews, Microsoft Word, Teamwork, Leadership Development, Employee Benefits
Education
Central Washington University 2005 — 2011
Bachlors, Business Administration specializing in HR
Central Washington University 2005 — 2011
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Premier October 2013 - Present
Princess Cruises July 2009 - September 2013
NANA Management Services October 2009 - May 2013
Headstart August 2003 - May 2005
Holland America Line 1999 - 2004
Headstart August 1996 - May 1998
The Church of Jesus Christ of Latter Day Saints December 1994 - June 1996
City of Las Vegas: Parks and Recration 1988 - 1994
Burger King Corporation 1988 - 1990
Skills
Hospitality, Customer Service, Tourism
Education
Brigham Young University 1998 — 2001
Bachelor of Applied Science (B.A.Sc.), Parks, Recreation and Leisure Studies
FLIPnOUT April 2010 - Present
Holland America Line May 2014 - January 2015
Brigham Young University September 2008 - February 2012
Savior of the World 2007 - 2007
Skills
Microsoft Office, Public Speaking, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Leadership, Social Media, Research, Teaching, Management, Event Planning, Editing, Training, Public Relations, Data Analysis, Social Networking, Event Management, Strategic Planning, Photoshop, Theatre, Spanish, Musical Theatre, Singing, Graphic Design, Video Editing
Education
Brigham Young University 2008 — 2013
Associate's degree equivalent, General Studies
Centennial High School 2000 — 2004
Diploma
here or there December 2014 - Present
Coder Camps August 2014 - October 2014
Domex Superfresh Growers February 2012 - September 2014
Holland America Line June 2009 - January 2011
Advanced H2O August 2000 - September 2005
Skills
ASP.NET, ASP.NET Web API, ASP.NET MVC, C#, JavaScript, AngularJS, HTML, CSS, Visual Basic, Visual Studio, Entity Framework, Windows Azure, LINQ, Bootstrap, Microsoft Excel, Access, SQL, Microsoft Word, Musical Theatre, Word, Excel, Eviews, Microsoft Office, Customer Service, Music, Leadership, Time Management, Windows, HTML5, Microsoft SQL Server, Minitab, Sight Reading, Jazz, Mathematics, Economics, Statistics, Financial Mathematics
Education
Central Washington University 2005 — 2008
Bachelor of Science, Mathematics/Actuarial Science
Skagit Valley College 2003 — 2005
Associate, Music
Xela Capital August 2013 - December 2014
Holland America Line June 2012 - September 2012
Nathan Hale High School March 2012 - May 2012
Skills
Microsoft Excel, Research, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, English, Financial Analysis, Analysis
Education
California Polytechnic State University-San Luis Obispo 2009 — 2013
Bachelor of Science (BS), Business Administration: Finance, Economics Minor, 3.50
University of Washington 2011 — 2012
International Student Exchange, 3.72
Roosevelt High School 2005 — 2009
High School
Southern California Media Group June 2012 - Present
KCRW / NPR Los Angeles 2004 - April 2012
Holland America Line March 2000 - January 2001
AquaJogger USA March 1998 - March 2000
Skills
Contract Negotiation, Social Media Marketing, Marketing, Business Development, Public Relations, Creative Direction, Advertising, Management, Music, Digital Marketing, Entertainment, Strategic Partnerships, Sponsorship, Digital Media, Leadership, Magazines, Social Media, Online Advertising, Start-ups, Digital Strategy, Copywriting, Radio, Social Networking, Event Management, Television, New Media
Education
California Lutheran University 2003 — 2004
Master of Business Administration (M.B.A.), Finance, Organizational Behavior, Candidate
Ryerson University 1987 — 1990
Bachelor's Degree, Radio and Television Arts Program (RTA)
Canada World Youth 1986 — 1987
International Development
Medtronic January 2015 - Present
4WEB Medical December 2013 - January 2015
Global Medical Concepts November 2012 - December 2013
Boice Medical - Distributor of Innovative Spine Technology July 2011 - May 2013
Boice Medical June 2010 - July 2011
Beam June 2008 - July 2010
Courtyard Marriott Kirkland - Hotel October 2007 - June 2008
Holland America Line July 2006 - October 2007
Skills
Sales Management, Negotiation, B2B, New Business Development, Customer Relations, Marketing Strategy, Competitive Analysis, Strategic Planning, Product Development, Direct Sales, Public Speaking, Customer Service, Territory, Selling, Cold Calling, Medical Devices, Event Management, Market Research, PowerPoint, Contract Negotiations, Market Planning, Problem Solving, Budgeting, Social Media, Advertising, Consultative Selling, Excel, Healthcare, Event Planning, Promotions, Word, Outlook, Mentoring, Business Strategy, Product Marketing, Microsoft Office, Contract Negotiation, Trade Shows, Teamwork, Team Leadership, Business Planning, Sales Process, Coaching, Forecasting, Key Account Management, Sales Operations, Budgets, Start-ups, Marketing Management, Strategy
Education
Central Washington University 2004 — 2006
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services, 3.4
Green River Community College 2001 — 2004
Associate of Arts (AA), Business Administration, Management and Operations, 3.2
City of Stanton May 2015 - Present
Riverside County Central Committee January 2013 - Present
North Orange County Referee Association June 2005 - Present
Canyon Hills Soccer Association January 2006 - Present
City of Norco October 2013 - May 2015
Holland America Line December 2010 - May 2014
City of Stanton July 2012 - October 2013
California State Assembly February 2012 - December 2012
CANYON HIGH SCHOOL September 2009 - February 2012
KTLA January 2011 - June 2011
Skills
Public Relations, Leadership, Public Speaking, Media Relations, Nonprofits, Event Planning, Social Media, Program Management, Non-profits, Management, Training, Customer Service, Sponsorship, Editing, Coaching, Time Management, Community Development, Human Resources, Sports, Community Outreach, Teamwork, Fundraising, Employee Training, Social Media Marketing, Social Networking, Event Management, Marketing, PowerPoint, Interviews, Sales, Facebook, Public Policy, Local Government, Governmental Affairs, Public Affairs
Education
California State Polytechnic University-Pomona 2006 — 2011
B.Sc, Business Administration; Business Management
Canyon High
La Purisima
IMVU January 2015 - Present
IMVU June 2014 - January 2015
IMVU January 2014 - May 2014
IMVU May 2013 - August 2013
Holland America Line July 2008 - August 2012
Skills
Product Development, Product Management, Project Management, Data Analysis, Quality Assurance
Education
Carnegie Mellon University 2012 — 2014
Master of Entertainment Technology, Entertainment Technology Center
Oberlin College 2004 — 2008
BA, Music Performance
Zillow Group February 2014 - Present
KPMG July 2011 - January 2014
KPMG US October 2007 - July 2011
KPMG US October 2005 - October 2007
KPMG US August 2004 - October 2005
Holland America Line April 2004 - August 2004
Hathaway & Ksenzulak, LLP April 2003 - April 2004
Skills
IT Audit, Auditing, Internal Controls, Internal Audit, Sarbanes-Oxley Act, Information Technology, Financial Reporting, Accounting, Process Improvement, SDLC, Risk Management, Enterprise Risk..., CISA, Business Analysis, US GAAP, External Audit, COBIT, SAS70, Sarbanes-Oxley, Business Process, Risk Assessment, SEC filings, IT Risk Management, ITIL, Disaster Recovery, Business Continuity, SOX, Compliance
Education
Brigham Young University - Idaho 1998 — 2003
BS, Accounting
Charter Communications December 2013 - Present
Clinical Innovations l CiTrials May 2012 - May 2013
Inland Empire Explorer September 2011 - December 2012
Holland America Line April 2009 - September 2011
APX Alarm Security Solutions Inc. January 2008 - January 2009
Skills
Direct Sales, Sales Process, Sales Operations, Sales, Research, Clinical Research, Coaching, Marketing Communications, SEO, Protocol, Emergency Medicine, Protocol Analysis, Public Speaking, Sales Presentations, Corporate Sales
Education
Brigham Young University 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), Exercise and Wellness Science
Yucaipa High School 1998 — 2002
Diploma
Holland America Line February 2014 - Present
Wings Aloft September 2013 - February 2014
Great Lakes Airlines May 2013 - September 2013
Midstate Aviation September 2010 - April 2013
Kenmore Air July 2010 - September 2011
Skills
Aircraft, Airports, Aviation, CFI, Commercial Pilot, Flight Operations, CFII, MEI, Flights, Commercial Aviation, Private Pilot, Piloting, Multi-engine, Flight Training, Flight Planning, Airlines
Education
Central Washington University 2006 — 2010
Bachelor of Science, Flight Technology
Bellevue Christian School
Global Voyages Group June 2012 - Present
Global Voyages Group March 2011 - June 2012
Holland America Line April 2004 - March 2011
Skills
Cruises, Leisure Travel, Communication Training, Marketing Strategy, Direct Marketing, Sales Presentations, Sales Management, Tourism
Education
University of Phoenix 2007 — 2011
Business Managment, Managment
Central Washington University 1996 — 2000
Vocal performance, Vocal Performance/
ExpressJet Airlines December 2013 - Present
Various September 2012 - December 2013
Adobe Systems March 2011 - August 2012
Tax Hawk, Inc. May 2009 - March 2011
Sanmina-SCI May 2008 - August 2008
Holland America Line January 2005 - August 2007
Skills
Financial Analysis, Microsoft Excel
Education
Brigham Young University 2006 — 2009
Bachelor of Science (BS), Business Management Finance, 3.58
Expedia, Inc. April 2004 - Present
Windstar Cruises 1990 - 2004
Holland America Line 1990 - 2004
Windstar Cruises / Ambassadors International Inc. 1990 - 2004
Education
Central Washington University 1987 — 1990
Bachelor of Business Administration (B.B.A.)
Western Washington University 1985 — 1987
Bothell High 1983 — 1985
Windstar Cruises March 2012 - Present
Holland America Line April 2002 - March 2011
Education
Central Washington University 1988 — 2003
San Luis & Rio Grande Railroad January 2009 - Present
City of Whittier April 2009 - December 2009
Holland America Line August 2004 - March 2009
Seattle Center Monorail March 2000 - August 2004
Gray Line of Alaska May 1999 - September 1999
Gray Line of Alaska February 1997 - May 1999
Gray Line of Alaska May 1998 - September 1998
Gray Line of Seattle June 1995 - February 1998
Pro Rentals, Inc June 1992 - September 1994
Skills
Transportation, Management, Budgets, Customer Service, Logistics, Recruiting, Supply Chain Management, Tourism, Training, Contract Management, Event Management, Marketing, Operations Management, Accounting, Customer Satisfaction, Start-ups, Microsoft Office, Rail, Shipping, Railway
Education
Central Washington University 1995 — 2000
Bachelor of Science, Industrial Technology
ITMI - International Tour Management Institute February 2015 - Present
Insight Vacations September 2013 - Present
Seattle Tour Guides September 2012 - Present
Seabourn Cruises November 2014 - February 2015
Windstar Cruises / Ambassadors International Inc. November 2010 - January 2012
Cruise West June 2008 - October 2010
Celebrity Cruises June 2005 - March 2008
Holland America Line 1983 - 2005
Skills
Cruises, Tourism, Hotels, Event Planning, Hospitality, Hotel Management, Guest Satisfaction, Hospitality Management, Event Management, Operations Management, Adventure Travel, Team Building, Leisure Travel, Hospitality Industry, Training, Customer Satisfaction, Travel Management, Travel Planning, Leisure, Incentive Travel, Social Media Marketing, Management, Meeting Planning, Enrichment, Supervisory Skills, Food & Beverage, Restaurants, Leadership, Customer Service, Team Leadership, Budgets, Resorts, Business Travel, Revenue Analysis, Tour Operators, Corporate Events, Destination Marketing, Yield Management, Online Travel, Trade Shows, Incentives, Sustainable Tourism, Front Office, Catering, Hotel Booking, Luxury, Tour Management, Sabre, Pre-opening, Public Relations
Education
California State University-Chico 1995 — 1997
Bachelor of Arts (B.A.), Humanities, Art History
Whitman College 1980 — 1984
English Language and Literature/Letters
Holland America Line September 2014 - Present
Hertz February 2012 - September 2014
Skills
PowerPoint, Microsoft Office, Financial Modeling, Microsoft Word, Valuation, Financial Analysis, Corporate Finance, Research, Social Media, Entrepreneurship, Investments, Microsoft Excel, Project Management, Sales Management, Customer Service, Operating Budgets, Operations Management, Marketing Communications, Networking, Management, Training, Team Building, Leadership, Customer Satisfaction, Strategic Planning, Process Improvement, Team Leadership, Inventory Management, Marketing, Coaching
Education
California State University-Fullerton 2007 — 2010
Bachelor's of Science, Physics
Fullerton College
Infosys Limited July 2012 - Present
HammerSoft, LLC July 2006 - Present
Starbucks November 2013 - April 2014
Nordstrom May 2013 - November 2013
Sysco Foods September 2012 - March 2013
Costco Wholesale July 2012 - September 2012
Crowley Maritime 2011 - 2012
Holland America Line February 2011 - August 2011
Microsoft September 1999 - May 2003
Tidemark October 1998 - September 1999
Skills
MCSE, MCSA, Technical Writing, Microsoft Certified..., Technical Support, Windows Server, Active Directory, Microsoft Office, Operating Systems, Facilitators, Management, Networking, Citrix, Leadership, Security, Public Speaking, Marketing, Customer Service, Training, Testing, Sales, Program Management, Project Management, Troubleshooting, Windows XP, Windows 7, Software Installation, Team Building, Strategic Planning, Consulting, Enterprise Software, Documentation, Integration, Entrepreneurship, Software Documentation, Databases, Windows, System Administration, Information Technology, Business Development
Education
California State Polytechnic University-Pomona 1980 — 1986
BS, Production & Operations Management
Windows System Engineer – MS IT Core & MS IT EDGE July 2014 - Present
Wandering Havoc Games LLC May 2009 - Present
Insight Global - Microsoft April 2013 - August 2014
Microsoft September 2011 - September 2013
Community Transit August 2007 - August 2010
Holland America Line 2003 - 2007
Robert Half Technology January 2000 - September 2003
Skills
Network Administration, Cisco Technologies, Active Directory, DNS, Troubleshooting, VPN, Wireless Networking, Security, Switches, DHCP, Operating Systems, TCP/IP, Windows Server, SharePoint, Microsoft Exchange, Software Installation, Technical Support
Education
California State University-Northridge 1988 — 1992
Holland America Line July 2013 - Present
Ardor Health Solutions January 2013 - June 2013
Carnival Cruise Lines July 2005 - January 2013
NationsHealth 2004 - 2005
CHAUVET February 2004 - September 2004
Provident Bank Cincinnati April 2003 - September 2003
Newton Instrument Company November 1999 - January 2002
Industrial Power Sales 1998 - 1999
Skills
Sales, Account Management, Recruiting, Sales Management, Customer Satisfaction, Analysis, Hospitality, Customer Service, Cruises, Team Building, Tourism, Direct Sales, CRM, Sales Operations, Management
Education
Campbell University 1994 — 1998
BS, Psychology
Holland America Line December 2013 - Present
Self Employed- Fine arts June 2009 - Present
Bloom Floral and Event Design July 2012 - April 2013
Sharon Lynne Wilson Center for the Arts December 2011 - 2013
Waukesha County Technical College September 2011 - December 2011
Iron Horse Hotel December 2009 - April 2010
Cooper Power Systems December 2008 - July 2009
Carthage College August 2003 - January 2007
Jockey International June 2006 - August 2006
Skills
Creative Direction, Watercolor, InDesign, Batik, Handmade greeting Cards, Floral Design, Drawing, Painting, Photoshop, Art, Customer Service, Graphic Design
Education
Carthage College 2003 — 2007
Bachelor of Arts, Graphic Design & Communications
milwaukee school of flower design
Holland America Line May 2015 - Present
Holland America Line October 2014 - May 2015
Consolidated Press July 2014 - October 2014
Gordon Trucking, Inc. October 2007 - July 2014
Princess Cruises August 1999 - October 2007
Skills
Transportation, Freight, Accounting, Process Improvement, Logistics, Supervisory Skills, Accounts Payable, Accounts Receivable, Budgets, Customer Service, Inventory Management, Microsoft Excel
Education
Brigham Young University
Holland America Line December 2008 - January 2011
Carnival Corporation November 2003 - November 2008
The Walt Disney Company 1996 - 2003
Gateway 2001 - 2001
The Cheesecake Factory 1992 - 1996
Skills
Tourism, Marketing Strategy, Strategic Planning, Strategic Financial..., Finance, Event Management, Marketing Communications, B2B, Forecasting, Analysis, Media Relations, Revenue Analysis, Hotels, Budgets, Social Media, Online Advertising, Hospitality, Account Management, Email Marketing, Leadership, Sales, Customer Service, Team Building, Direct Marketing, Travel Management
Education
California State University-Long Beach - College of Business Administration
Santa Barbara Chamber Orchestra May 2001 - Present
Alwyn Wright 2000 - Present
Self Employed Freelance Musician 1998 - Present
Los Angeles Freelancing 1991 - Present
Josh Groban July 2011 - March 2013
Seabourn Cruise Line December 2011 - January 2013
Holland America Line February 2011 - January 2013
Cunard Line January 2011 - January 2013
Long Beach Symphony Orchestra 2002 - 2010
Los Angeles Feelancing 1992 - 2009
Education
University of Southern California 1998 — 2000
Advanced Studies Certificate, Violin Performance
California State University-Northridge 1992 — 1998
BM, Violin Performance
Holland America Line May 2015 - Present
Holland America Line January 2008 - May 2015
Holland America Line January 2004 - January 2008
Skills
Cruises, Flights, Hospitality, Leadership, Leisure, Leisure Travel, Management, Microsoft Office, Project Management, Sabre, Social Media, Software Documentation, Team Leadership, Tourism, Training, Travel Management, Customer Service, Hotels, Revenue Analysis
Education
Brigham Young University - Idaho 1985 — 1987
associates in arts and sciences, general education
Raytheon January 2009 - Present
Boeing February 2005 - January 2009
Disneyland Resort July 2000 - May 2005
Holland America Line November 1998 - May 2000
Skills
Earned Value Management, Process Improvement, Project Management, Team Building, Budgets, Analysis, Cost Benefit, Production Managment, Team Leadership, Microsoft Excel, MS Project, Contract Negotiation, FAR, Six Sigma, Strategy, Integration, Risk Management, Financial Analysis, Lean Manufacturing, DoD, Process Scheduler, Training, Proposal Writing, Systems Engineering, Management, WBS, Strategic Planning, Variance Analysis, SAP, Financial Reporting, SharePoint, Supervisory Skills, Government Contracting, Engineering Management, Leadership, Performance Management, Software Documentation, Security Clearance, Outlook, Financial Forecasting, Visio, Human Resources
Education
Embry-Riddle Aeronautical University 2007 — 2009
MSPM, Project Management
California State University-Fullerton, Mihaylo College of Business and Economics 1995 — 1998
BA, Finance
Ocean Beauty Seafoods January 2008 - Present
Holland America Line January 2007 - December 2007
The Home Depot 2000 - 2005
Buffets Inc June 1994 - January 1999
Skills
Accounting, General Ledger, Forecasting, Account Reconciliation, Financial Reporting, Budgets, Microsoft Excel, Financial Analysis, Accounts Payable, Accounts Receivable, Customer Service, Management, Process Improvement, Sarbanes-Oxley Act, Access, Food, Outlook, Oracle, Microsoft Dynamics AX, Purchasing, Inventory Management, Time Management, Auditing, Microsoft Office, Financial Accounting
Education
Central Washington University 2004 — 2006
Accounting and Finance
Holland America Line 2007 - Present
Town and Country Markets / Central Markets 2002 - 2007
Skills
Culinary Skills, Menu Development, Recipes, Cooking, Food, Food Service, Event Management, Hotels, Gourmet, Wine, Food Preparation, Restaurants, Marketing, Event Planning, Entertainment, Hospitality, Chef, Wine Tasting, Food & Beverage, Catering, Public Relations, Cuisine, Fine Dining, Banquets, Restaurant Management, Hospitality Management, Pre-opening, Hospitality Industry, Training, Micros, Resorts, Pastry, Tourism
Education
California Culinary Academy
Shoreline Community College
Certificate of Proficiency Business Technology, Business Administration / Technology
Western Washington University
Shaw Communications May 2014 - Present
Soundswrite Communications April 2013 - August 2013
Maritime Ontario - Cold Chain May 2012 - August 2012
Rocky Mountaineer March 2011 - September 2011
Pur Brands November 2009 - May 2010
MTR Western April 2009 - December 2009
Gray Line West September 2006 - March 2008
Holland America Line March 2003 - January 2006
Skills
Tourism, Operations Management, Hospitality, Event Management, Customer Service, Audio Engineering, Audio Editing, Audio Post Production, Event Planning, Adobe Audition, Public Relations, Editing, Management, Sales, Budgets, Hospitality Management, Video Editing, Team Building, Radio, Hotels, Radio Producing, Voice Over, Strategic Planning, Pro Tools, Radio Broadcasting, Forecasting, Training, Entertainment
Education
BCIT 2011 — 2013
Broadcast Media
Holland America Line July 2006 - Present
Information Builders August 1998 - June 2006
Washington State Department of Personnel August 1988 - August 1998
Education
South Puget Sound Community College 1985 — 1988
none, data processing
Central Washington University 1976 — 1980
BA, German, History
Holland America Line April 2015 - Present
Destination Hotels & Resorts October 2014 - April 2015
Wyndham Vacation Ownership June 2014 - September 2014
Carmel Fireplace Inn & Briarwood Inn November 2012 - April 2014
Resort 2 Me July 2005 - November 2012
Carmel Fireplace Inn & Briarwood Inn September 2005 - October 2012
Deer Haven Inn January 2009 - May 2010
Adobe Inn October 2003 - September 2005
Michael's Catering July 2004 - July 2005
Birds of Paradise Catering April 2004 - April 2005
Skills
Hospitality, Food & Beverage, Hospitality Management, Hospitality Industry, Tourism, Hotels, Hotel Management, Customer Service, Social Networking, Restaurants, Management, Social Media Marketing, Resorts, Menu Development, Catering, Restaurant Management, Culinary Skills, Banquets, Revenue Analysis
Education
California State University-Monterey Bay 2000 — 2002
Business
Philips Heathcare April 2010 - 2012
ADP/Eagle Creek February 2010 - April 2010
Philips Medical Systems May 2008 - April 2009
Holland America Line December 2007 - May 2008
Philips Medical Systems January 2005 - December 2007
Avaya June 2004 - December 2004
Network Associates, Inc. April 2004 - June 2004
AdvancePCS July 2003 - April 2004
Honeywell June 2003 - July 2003
American Express July 2002 - May 2003
Skills
Oracle, Requirements Analysis, Siebel, Testing, Requirements Gathering, Microsoft SQL Server, Business Intelligence, SQL, Visual Basic
Education
Brigham Young University
Bachelor of Science (B.S.), Design Engineering
Windstar Cruises January 2013 - Present
Holland America Line January 2012 - January 2013
Holland America Line January 2009 - January 2011
Cruise West 2008 - 2009
Westin Hotel Seattle 2007 - 2008
Holland America Line 2005 - 2007
Holland America Line 2002 - 2005
Holland America Line 1999 - 2002
Skills
Hospitality, Cruises, Tourism, Hotels, Human Resources, Customer Service, Hospitality Management, Leisure, Resorts, Revenue Analysis, Leisure Travel, Travel Management, Management Coaching, Team Building and..., Employee Relations, Guest Services, Performance Management, Risk Management, Expense Authorization, International Staffing..., Global Recruiting, Database Management, Process Improvement, Training and Development, Port Operations, Office Administration, Customs and Immigration..., SharePoint, PowerPoint, Microsoft Project, Microsoft Word, OneNote, Excel, Microsoft Access, Microsoft Excel, Team Building
Education
California State University-Fullerton
Bachelors-level Music/Performance Flute coursework
California State University-Los Angeles
Bachelors-level Psychology and English Literature coursework
University of Washington
Bachelors-level English Literature coursework
Microsoft 2013 - Present
Microsoft 2012 - 2013
Microsoft 2010 - 2011
Microsoft 2008 - 2010
Microsoft 2007 - 2008
Holland America Line 2005 - 2007
Skills
SharePoint, Access, SAP, Finance, Strategic Financial..., QuickBooks, Microsoft Excel, Financial Analysis, Excel, SQL, Oracle, PowerPivot, PowerView, Power Query, MDX, DAX
Education
California State University-Hayward
MBA, Finance
University of Washington, Michael G. Foster School of Business
BA, Finance
Norwegian Cruise Line Book CruisesTravel AgentAZ Travel CenterAugust 2001 - November 2005
Holland America Line December 1996 - August 2001
Skills
Customer Service, Cruises, Travel Management, Travel Planning, Leisure Travel, Leadership, Vacation, Customer Satisfaction, Hospitality, Leisure, Online Travel, Tourism, Hotels, Online Marketing, Event Management, Tour Operators, Social Networking, Hospitality Industry, Resorts, Business Travel, Social Media, Training, Sales, Coaching, Public Relations, Sabre, Marketing Strategy, Account Management, Social Media Marketing
Education
Central Washington University 1981 — 1985
Developmental Psychology
Sandy Sooter - voice teacher October 2013 - Present
NHCC July 2009 - Present
Apple Valley High School September 1993 - December 2012
Stargazer Productions of OC Inc. March 2002 - December 2011
Disneyland Resort Magic Music Days January 2004 - June 2005
Disneyland Resort March 2001 - June 2005
Holland America Line October 1997 - June 1998
The Young Americans September 1993 - June 1998
Skills
Church Events, Youth Ministry, Community Outreach, Evangelism, Public Speaking, Singing, Theatre, Choreography, Teaching, Vocal Coaching, Music Education
Education
California State University-San Bernardino 2009 — 2013
Bachelor of Arts (B.A.), Music Education
Victor Valley College 2007 — 2009
Associate of Arts (A.A.), Fine Arts
Publicis Seattle March 2014 - Present
Flywheel Sports June 2013 - August 2014
Razorfish October 2013 - March 2014
Stoel Rives LLP September 2010 - February 2011
Slalom Consulting October 2008 - February 2010
Law Dawgs, Inc. April 2007 - May 2008
Holland America Line January 2006 - April 2007
Weinstein and Riley P.S. June 2005 - November 2005
Rogers and Hardin May 2004 - January 2005
Graham & Dunn September 2001 - March 2004
Skills
Employment Law, Legal Writing, Legal Research, Human Resources, Recruiting, Document Review, Litigation Support, Networking, Training, Microsoft Word, Arbitration, Employee Relations, Corporate Law, Litigation, Contract Negotiation, Interviews, Coordination, Applicant Tracking..., Sourcing, Heavy Calendaring, Skype, Travel Planning, Coordinating Events, Leadership, Event Planning
Education
Central Washington University
BA, Criminal Justice
Kentridge High School
Bachelor of Arts (B.A.), Criminal Justice/Paralegal Administration
Central Washington University January 2011 - Present
Holland America Line May 2008 - Present
Education
Central Washington University 2010 — 2012
Bachelor of Arts, Early Childhood Education/Elementary Education & Business Administration
Highline Community College 2007 — 2010
Associate of Arts, Elementary Education
John F. Kennedy Memorial High School 2003 — 2007
Diploma
Holland America Line August 2015 - Present
Surya Inc April 2013 - July 2015
Surya Inc August 2012 - March 2013
Skills
Accounting, Microsoft Excel, Budgets, Microsoft Office, Leadership, Training, Strategic Planning, Coaching, Team Building, Microsoft Word, Social Media, Event Planning, Marketing Communications, Public Speaking, Technical Recruiting, Public Relations, Social Media Marketing, Applicant Tracking..., Media Relations, Editing, New Business Development, Employee Relations, Human Resources, Account Reconciliation, Accounts Receivable, Accounts Payable, Invoicing, General Ledger, PowerPoint, Variance Analysis, Time Management, Analysis, Accruals, Process Improvement
Education
University of California, San Diego
Certificate, Accounting
California State University-Chico
BA, Environmental Economics
Sheri Gosho Design 2001 - Present
Holland America Line 2001 - Present
Hornall Anderson Design Works 2000 - 2001
Saatchi & Saatchi Healthcare 1996 - 1998
Klemtner Advertising/Saatchi & Saatchi Healtcare Advertising 1993 - 1996
Hudson Healthcare Communications 1990 - 1993
Consultants Pharmaceutical Advertising 1987 - 1990
NW Ayer 1983 - 1986
Skills
Microsoft Office 2010, Outlook 2010, Excel 2010, PowerPoint 2010, Microsoft Project 2007..., Adobe Creative Suite 5.5, InDesign CS5.5, Photoshop CS5.5, Illustrator CS5.5, Dreamweaver, Wordpress
Education
Bellevue College 2011 — 2012
Project Management Certificate 2012, Business Management, Business Technology Systems
California State University-Los Angeles 1978 — 1980
Bachelor of Arts, Graphic Design
University of Washington 1974 — 1977
Undergraduate Studies, Graphic Design
Franklin High School 1972 — 1974
Sammamish High School 1971 — 1972
Fremont Emergency Services November 2014 - Present
Holland America Line July 2013 - Present
Valley Health System January 2012 - December 2014
Valley Hospital July 2010 - January 2012
Skills
Critical Care, PALS, ICU, ACLS, Acute Care, Hospitals, Medical/Surgical, TNCC, BLS, Nursing Education, Healthcare, Pediatrics, Cerner, Nursing, Healthcare Management, Emergency Room, EMR, Emergency Nursing, American Academy of...
Education
University of Nevada-Las Vegas 2012 — 2014
MSN FNP, Family Practice Nurse/Nursing, Completed
Brigham Young University 2007 — 2009
BSN, Registered Nursing/Registered Nurse, 3.96
Stone Mountain Park Entertainment Producer/Manager - Wardrobe ManagerHerschend Family EntertainmentMarch 2005 - July 2013
Holland America Line January 2004 - September 2004
Skills
Management, Budgets, Creative Services, Talent Management, Positive Coaching, Cross-team Collaboration, Talent Acquisition, Talent Scouting, Meticulous eye for..., Proofreading, Performing, Singing, Event Planning, Event Management, Social Media, Social Media Marketing, Stage Management, Entertainment, Musical Theatre, Set Design, Acting, Theatrical Production, Theatre, Dance
Education
California State University-Fullerton 1998 — 2003
Bachelor of Fine Arts (B.F.A.), Musical Theatre, 3.71
Eastern Mechanical Services, Inc. 1985 - 2005
Specialty Metals 1984 - 1988
Holland America Line 1980 - 1983
Skills
Construction, Contractors, Advertising, Microsoft Excel, Negotiation, Strategic Planning
Education
Calvin College 1952 — 1954
History & Biology
Holland America Line April 2005 - May 2012
Holland America Line 2002 - 2012
Education
California State University-Hayward 1983 — 1985
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law
Oregon State University 1977 — 1981
Bachelor of Science (B.S.), Forest Management/Forest Resources Management
Car Pros April 2013 - Present
Anytime Fitness June 2011 - September 2012
Holland America Line June 2007 - September 2007
Skills
Sales, Exercise
Education
Central Washington University 2004 — 2011
Bachelor's degree, Exercise Physiology