Holland America Line
Industry: Company
DescriptionHolland America Line is a British/American-owned cruise line, a subsidiary of Carnival Corporation & plc. Originating in the Netherlands, the company moved its headquarters to Seattle, Washington, United States. Customer service: 0843 374 2300 Parent organization: Carnival Corporation & plc CEO: Stein Kruse (1 Dec 2004–) Headquarters: Seattle, Washington, United States Founder: Plate, Reuchlin & Co. Subsidiaries: Holland America Line N.V., Westmark Hotels,
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Holland America Line Employees
Tenet Healthcare February 2005 - Present
The Walt Disney Company June 2004 - June 2011
Holland America Line 2001 - 2004
Sutter Delta Medical Center Antioch, Ca 1993 - 2004
Skills
Critical Care, Inpatient, Patient Safety, Healthcare Management, Medical/Surgical, Healthcare, ICU, Healthcare Information..., Pediatrics, Cerner, Nursing Education, Patient Education, EHR, Emergency Room, Patient Advocacy, HIPAA, ACLS, PALS, Adult CPR
Education
Western Governors University 2012 — 2013
Bachelor of Science, Registered Nursing/Registered Nurse
Los Medanos College 1989 — 1991
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Holland America Line September 2015 - Present
Jorgensen Forge Corporation May 2014 - April 2015
Crowley Maritime March 2006 - December 2013
SNC-Lavalin September 2002 - May 2006
Montana Tech Foundation May 1998 - August 2002
Montana Tech Digger Athletic Association May 1998 - August 2002
Skills
Microsoft Office, Customer Service, Budgets, Process Improvement, Microsoft Excel, Emergency Preparedness..., Finance Management, Lean Six Sigma, Collective Bargaining..., Community Outreach, Report Writing Skills, Volunteer Management, Financial Forecasting, Develop Financial Tools, Written and Verbal..., First Responder (First..., Cash Flow Forecasting, Accounting Software:..., Accounts Receivable..., Accounts Payable..., Maintain General Ledger..., Coordinate Internal and..., Creative Problem Solving, Data Analysis, Team Building, Mentoring, Non Profits, Fundraising, Nonprofits, Accounting, Analysis, Management, Managerial Finance, General Ledger, Collective Bargaining, Forecasting, Policy, Software Documentation, Variance Analysis, Project Planning, Sarbanes-Oxley Act, Internal Controls
Education
Montana Tech of the University of Montana 1994 — 1998
Bachelor of Science (B.S.), Business Information Technology
Holland America Line November 2010 - Present
Self employed 2005 - Present
Carnival Cruise Lines September 2007 - February 2009
Skills
Sight Reading, Improvisation, Arranging, Saxophone, Flute, Music, Jazz, Clarinet, Entertainment, Woodwind, Vocals, Performing, Dance, Music Education, Music Theory, Orchestral Music, Classical, Musical Theatre
Education
Lebanon Valley College 2000 — 2004
Bachelors of science, Music education
Holland America Line May 2015 - Present
Waste Management January 2015 - May 2015
American Enterprise Solutions June 2014 - October 2014
ITT Technical Institute June 2012 - June 2014
Marietta College August 2011 - May 2012
Skills
PowerPoint, Microsoft Excel, Management, Finance, Event Management, Customer Service, Teamwork, Public Speaking, Microsoft Office, Event Planning, Leadership, Time Management, Microsoft Word, Social Networking, Research, Sales
Education
Marietta College 2008 — 2012
Bachelor of Arts, Finance
Dylan Paschke November 2008 - Present
Holland America Line June 2011 - Present
Twisp Rural Roots Film Festival December 2009 - June 2011
Northwest Film Forum 2010 - 2011
Astors' Beechwood Theatre Company July 2003 - January 2005
No 92 Productions January 1998 - April 2003
Skills
Screenwriting, Film, Theatre, Comedy, Television, Final Cut Pro, Camera, AP Style, Chicago Style, Writing, Acting, Producing, Directing, Entertainment, Digital Media, Copywriting
Education
Leeds Beckett University 2005 — 2007
MA, Film: Screenwriting (Fiction)
University of Northern Colorado
BA, English, Theatre
Amazon August 2014 - Present
Amazon February 2013 - August 2014
Amazon January 2012 - May 2013
Amazon.com January 2010 - January 2012
T-Mobile October 2009 - January 2010
Coldwell Banker Bain & Barbara Sue Seal Properties June 2007 - July 2009
Gray Line of Seattle March 2007 - July 2007
Holland America Line February 2006 - March 2007
Centerpoint Institute for Career & Life Renewal December 2004 - December 2005
Casey Family Programs 2004 - 2005
Skills
Employee Relations, Recruiting, SAP, Onboarding, HRIS, Talent Acquisition, Human Resources, Talent Management, Performance Management, Benefits Administration, Employee Benefits, College Recruiting, Employee Engagement, Succession Planning, New Hire Orientations, Sourcing, Training, Personnel Management, Team Building, Applicant Tracking...
Education
University of Washington 2015 — 2015
Project Management Certificate
Seattle University 2001 — 2005
Psychology
Miami University 2000 — 2002
Medfield High School 1997 — 2000
Diploma
AnswerNet December 2014 - Present
AnswerNet November 2013 - December 2014
AnswerNet January 2012 - November 2013
Coventry Health Care August 2010 - May 2011
Minot Police Department March 2010 - July 2010
Holland America Line January 2005 - May 2009
Rosenbluth International January 2002 - January 2003
Call_Solutions January 1998 - January 2002
Skills
Call Centers, Customer Experience, Customer Service, Training, Customer Retention, Telecommunications, Team Leadership, CRM, Team Building, Microsoft Office, Cold Calling, Lead Generation, Direct Sales, Leadership, Telemarketing, Call Center Development, Coaching, PowerPoint, Public Speaking, Performance Management, Technical Support, Information Technology, Computer Maintenance, Computer Proficiency, Programming, Customer Satisfaction, Management, Account Management, Process Improvement
Education
Minot State University 2010 — 2014
Bachelor of Science (BS), Management Information Systems, 3.5 GPA
Minot State University 2010 — 2014
Certificate, Software Development
Minot State University 2010 — 2014
Certificate, Web Development
Celebrity Cruises March 2012 - Present
Holland America Line May 2009 - January 2012
TOC Productions 2007 - July 2008
Bailiwick Chicago 2007 - 2007
Norwegian Cruise Line December 1999 - August 2006
Broadway Festivals Inc. February 1998 - December 1998
Texas Tech University June 1994 - February 1998
Skills
Musical Theatre, Tourism, Event Management, Hospitality, Corporate Events, Voice Over, Hospitality Industry, Hospitality Management, Cruises, Acting, Customer Service, Event Planning, Public Relations, Entertainment, Singing, Live Events, Hotel Management, Leisure Travel, Hotels, Travel Management, Food & Beverage, Revenue Analysis, Emcee, Resorts, Stage Management, Trade Shows, Directing, Catering, Meeting Planning, Vacation
Education
Southeast Missouri State University 1992 — 1994
M.S.A., Public Administration
Millikin University 1988 — 1992
B.A., Communications
St. Francis Academy 1984 — 1988
Discount Tire November 2014 - Present
Wells Fargo June 2013 - November 2014
Holland America Line January 2013 - June 2013
Lamar University September 2012 - January 2013
Lamar University May 2010 - May 2012
Lamar University July 2011 - December 2011
Haldia Institute of Technology August 2005 - June 2008
Skills
Matlab, Labview, Digital Signal..., Digital Image Processing, EEG, Pattern Recognition, Brain Computer Interface, Java, C++, Statistica, Mathematica, Signal Processing, PIC18, Neural Networks, C, Simulations, Statistics, Brain, Embedded Systems, C#, Visual Basic, Digital Signal..., XML, Unix, LabVIEW
Education
Lamar University 2009 — 2012
Master in Engineering Science, Electrical Engineering, 3.6/4
West Bengal University of Technology 2004 — 2008
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering, 8/10
Epoch Universal, Inc. August 2013 - June 2014
Liberty Tax Service November 2011 - August 2012
The World January 2010 - June 2010
University of Texas at Arlington March 2008 - October 2009
Holland America Line October 2005 - August 2009
Communication Station October 2003 - August 2004
Woltcom, Inc. February 2003 - August 2003
Skills
PHP, Perl, Python, Visual Basic, Visual C++, Shell Scripting, Visio, Cisco Nexus, Cisco Firewall Security, Router Configuration, Checkpoint Security, TippingPoint IPS, SSH, Brocade, Databases, MySQL, Oracle, Microsoft SQL Server, PostgreSQL, FileMaker, Server Administration, HP Proliant, Dell PowerEdge Servers, Hitachi SAN, NetApp, Citrix, Netscaler, Systems Management..., SCCM, Microsoft Servers, Microsoft Exchange, 2008 R2, Windows 7, VMware ESX, Apache, Network Security, Risk Analysis, SCRM, Team Management, Network Engineering, Remote Troubleshooting, Data Centre Architecture, Integration, Disaster Recovery, Linux, Video Production, Windows Server, Data Center, Servers
Education
Texas State Technical College Waco 1999 — 2001
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator, 4.0
Tarrant County College 1997 — 1999
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill
PMP Class
Holland America Line May 2014 - Present
Copper Mountain Resort October 2013 - Present
Princess Cruises May 2013 - September 2013
Ezra Fine Foods April 2013 - May 2013
CVS Caremark Corporation June 2012 - March 2013
University of Florida January 2011 - April 2012
CVS Caremark Corporation August 2007 - June 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Inventory Management, Desserts, Baking, Knife Skills, Tempering Chocolate, Cake Decorating, Ironing
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2012 — 2013
Diploma, Patisserie and Baking
University of Florida 2008 — 2012
Bachelor of Arts (B.A.), History
Manatee High School 2004 — 2008
Time Life / Star Vista January 2015 - Present
Dancing with the Stars: At Sea January 2013 - Present
Subway January 2013 - Present
Holland America Line November 2012 - Present
Holland America Line June 2002 - November 2012
Skills
Recruiting, Training, Hospitality, Event Management, Event Planning, Customer Service, Hospitality Management, Talent Management, Team Building, Leadership, Coaching, Employee Engagement, Hotels, Marketing, Sales, Performance Management, Hospitality Industry, Social Media, Hiring, Public Speaking, Talent Acquisition, Tourism, Hotel Management
Education
Linfield College 1998 — 2002
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
US Markets August 2015 - Present
Group Lepelco Insurance January 2014 - April 2015
Groupe Lepelco Insurance January 2013 - January 2014
Holland America Line January 2009 - July 2012
Earth Wind and Power 2007 - 2009
Skills
Music, Leadership, Sales, Musicians, Insurance, Entertainment, Sound, Band, Customer Service, New Business Development, Account Management, Strategic Planning, Social Media, Marketing Strategy, Negotiation
Education
McGill University 2014 — 2014
consultative sales diploma
McGill University 2000 — 2003
Business Diploma, Business and Marketing
Université de Montréal 2002 — 2003
Diploma, Music Performance
Holland America Line August 2014 - Present
Profile Boosters International April 2012 - July 2014
Royal Caribbean International November 2009 - March 2012
Aditya Birla Group January 2007 - June 2009
Reliance Industries Ltd. (Petroleum Retail) August 2005 - December 2006
Skills
Customer Relations, Client Relationship..., Customer Engagement, Hospitality Management, Retail, Customer Satisfaction, Performance Management, CSI, Mystery Shopping, New Business Development, Project Management, SOP development, Customer Loyalty..., Loyalty Programs, CRM, Customer Retention, food & Beverage..., Customer Experience, Customer Support, Market Research, Client Representation, Customer Acquisition, Call Center..., Customer Insight, Business Expansion, Customer Lifecycle..., Training Delivery, Development & delivery..., Team Management, Team Leadership, Guest Service Management, Business Process..., Cross-functional Team..., Hotels, Customer Service, Hospitality, Business Development, Leadership, Food & Beverage, Competitive Analysis, Human Resources, Marketing, Budgets, Project Planning, Negotiation, Analysis, Program Management
Education
All India Institute of Technical Education - Merit Swiss Asian School of Hotel Management 1994 — 1997
Hotel Management, Hospitality
Amercian Hotel & Motel Association 1994 — 1997
AH & MA, Hospitality
Newport University 1994 — 1997
BBA, Hospitality Management
Holland America Line April 2015 - Present
Augustine Consulting, Inc. September 2012 - Present
General Dynamics Land Systems November 2006 - September 2012
General Dynamics Land Systems May 2006 - November 2006
US Army June 2002 - December 2005
Skills
Troubleshooting, Leadership, Military Experience, Military Training, Military Operations, Security Clearance, Curriculum Design, Writing, Instructor-led Training, PowerPoint, Peer Mentoring, Classroom Management, Integrating Technology..., Classroom Design, Technical Writing, Curriculum Mapping, Curriculum Development, Student Development, Instructor Certified, Microsoft Office, Customer Service, Customer Service..., Training, DoD, Team Building, Program Management, Team Leadership, Military, Management, Army, Government
Education
Texas A&M University-Commerce 2014 — 2015
Master's Degree, Global E-Learning
Mid-America Christian University 2010 — 2013
Bachelor of Science, Behavioral Sciences and Ethics, 3.78
Not Too Fancy Productions April 2015 - Present
Disney Cruise Line July 2014 - March 2015
Montreal Alouettes June 2010 - January 2015
AHRC New York City August 2013 - June 2014
KD Services - Contract Packaging May 2007 - September 2013
Holland America Line August 2012 - June 2013
Marymount Manhattan College September 2010 - May 2012
Marymount Manhattan College September 2010 - May 2012
Marymount Manhattan College January 2010 - May 2012
Moe's Deli & Bar May 2011 - September 2011
Skills
French, Social Media, PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Editing, Social Networking, Time Management, Outlook, Customer Service, Teamwork, OS X, Facebook, Video Editing, English, Music, Mac, Data Entry, Dance, Singing, Volunteer Management, Event Planning, Community Outreach, Advertising, Creative Problem Solving, Team Leadership, Web Design, Entertainment, Musical Theatre, Coaching, Opera, Theatre, Sports, Performing Arts, Leadership Development, Office Administration, Fundraising, Acting, Administrative..., Windows, iMovie, Event Management
Education
Marymount Manhattan College 2009 — 2014
John Abbott College 2007 — 2009
DEC of Sciences
Self-employed 2001 - Present
Audition History June 2012 - September 2013
Phoenix Entertainment August 2003 - April 2013
Bud Forrest Productions October 2006 - 2008
Jazz Legends 2001 - 2007
Greenwich High School September 2001 - June 2003
Holland America Line May 2000 - September 2000
Celebrity Cruises, Inc. April 1997 - August 1997
Skills
Music, Music Theory, Music Performance, Commercial Music, Orchestral Music, Musical Theatre, Trombone, Stilts, Computer Proficiency, Music Education, iMovie, Microsoft Excel, Microsoft Word, Finale, iPhoto, Garageband, Sound, Band, Brass, Big Band, Concerts, Entertainment, Piano
Education
Manhattan School of Music 1999 — 2001
Master's degree, Jazz/Jazz Studies
McGill University 1994 — 1998
Bachelor of Music, Jazz/Jazz Studies
Bahamas Paradise Cruise Line July 2013 - Present
Holland America Line November 2005 - March 2013
Amca - Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises August 2000 - September 2005
P&O Cruises August 1995 - April 2000
Al Nasr International Co. Llc November 1994 - May 1995
The Leela Palaces, Hotels and Resorts October 1992 - October 1994
Skills
Hospitality Management, Global Human Resources..., HACCP Certification, Micros, Pre-opening, Banquets, Fine Dining, Hotel Management, Resorts, Hotels, Hospitality Industry, Food & Beverage, Revenue Analysis, Hospitality, Menu Development, Strategic Planning, Customer Service, Operating Budgets, Training, Management, HACCP, Food, Culinary Skills, Food Safety, Wine, Sanitation, Cost Control, Restaurant Management, Catering, Yield Management, Internet Recruiting, MICROS
Education
National Institute of Information Technology 1991 — 1992
Diploma in System Management, Grade - A
Burhani College 1990 — 1992
S.Y.J.C, Commerce
Antonio Desouza High School 1980 — 1990
High School, Secondary Hight School Mumbai University
Holland America Line June 2015 - Present
Benchmark Resorts & Hotels March 2015 - June 2015
Holland America Line April 2012 - January 2015
Holland America Line September 2011 - April 2012
Holland America Line September 2010 - September 2011
Car Class Chauffeursdiensten January 2006 - August 2010
Tribal Internet Marketing May 2008 - July 2010
Restaurant 't Bosch Kwartiertje May 2009 - May 2010
Tempo Team December 2006 - May 2008
Sheraton Imperial Kuala Lumpur May 2007 - December 2007
Skills
Quality Auditing, Strategy, Concept Development, Food & Beverage, Hotel Management, Project Rollouts, Restaurant Management, New Restaurant Openings, F&B Management, Hotels, Management, Catering, Menu Development, Hospitality Management, Banquets, Restaurants, Revenue Analysis, Event Management, Hospitality Industry, Tourism, Hospitality
Education
Universiteit Maastricht 2009 — 2011
Master, International Business
Northern Arizona University-The W. A. Franke College of Business 2008 — 2009
Bachelor, International Hospitality Management
NHTV Internationale Hogeschool Breda 2005 — 2009
Bachelor, Business Administration in Hotel Management
ds Pierson College 1999 — 2005
Pre-University Education, High School/Secondary Diplomas and Certificates
Bose Corporation September 2013 - Present
Bose Corporation July 2012 - September 2013
Bose Corporation November 2011 - July 2012
Walgreens May 2011 - May 2012
Holland America Line May 2008 - March 2009
Skills
Customer Service, Sales, Account Management, Inventory Management, Sales Management, Customer Satisfaction, Marketing, Direct Sales, Microsoft Office, Team Leadership, Marketing Strategy, Management, Interviewing Skills, Sales Motivation, SAP, Retail, Employee Training, Sales Operations, Pricing, Sales Process, Merchandising, Product Marketing
Education
New York Film Academy 2005 — 2005
Acting
Westford Academy 2000 — 2003
Diploma
Allstate Insurance February 2015 - Present
The NOAH Center February 2014 - March 2014
C & K Real Estate Team 2011 - 2013
Legacy Telemarketing July 2011 - October 2011
Parker Cruise and Tour October 2010 - January 2011
Fred Meyer August 2006 - November 2008
Holland America Line December 2004 - January 2006
Mill Creek Travel February 2004 - November 2004
Fred Meyer September 2003 - February 2004
Marysville Travel November 1998 - July 2003
Skills
Customer Service, Sales, Management, Outlook, Team Building, Short Sales, Time Management, Recruiting, Social Networking, Real Estate, Training, Account Management, Troubleshooting, Public Relations, Call Centers, Fundraising, First Time Home Buyers, Investment Properties, level 1 Reiki
Education
Correlieu Senior Secondary School Quesnel, BC 1982 — 1984
High School, General Studies
Liberty University
BS of Psychology: Christian Counselling, Psychology, Religion
Lutheran Bible School of BC
San Francisco Chronicle April 2014 - Present
Green Home, Inc. June 2012 - April 2014
CCCS of San Francisco April 2012 - May 2012
Evo October 2010 - February 2012
University Bookstore - Tech Center May 2008 - December 2008
Holland America Line June 2007 - August 2007
Skills
Grants, Research, PowerPoint, Editing, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Social Media, Community Outreach, Sales
Education
University of Washington 2006 — 2010
BA, European Studies and Swedish
Linköpings universitet / Linköping University 2009 — 2009
Liberty Mutual Insurance July 2013 - Present
Safeco Insurance December 2011 - July 2013
Liberty Mutual Insurance January 2009 - December 2011
Safeco August 2007 - January 2009
University of Washington - Dept. of Alumni Relations May 2008 - September 2008
City of Seattle May 2007 - December 2007
New Horizons of Western Washington November 2004 - March 2007
Brown Derby Wine Center March 2004 - September 2004
Sylvan Prometric October 2002 - March 2004
Holland America Line April 1998 - August 2002
Skills
E-Learning, Virtual Training, Technical Training, Microsoft Excel, User-centered Design, Excel, Word, Access, Outlook, PowerPoint, Microsoft Office 2010, Microsoft Office 2007, Microsoft Certified..., Public Speaking, Online Marketing, Social Media Education, Social Media Marketing, Social Networking, E-learning, SEO, Facebook, Business Intelligence, Small Business Online..., SharePoint, Microsoft Office..., MOSS 2007, WSS 3.0, Captivate, Content Management, Live Meeting, Web 2.0, MS Project, Microsoft Word, Office 2010, Insurance, Digital Marketing, Needs Analysis, Training, Training Delivery, Instructor-led Training, Program Management, Blended Learning, Learning Management..., Lectora, Camtasia, Microsoft Office, SnagIt
Education
Missouri State University 1993 — 1998
Education
Holland America Line December 2012 - July 2013
Destination Paradise Travel Agency November 2008 - December 2012
Baldwin Prep School August 2011 - June 2012
Olympus Imaging America June 1999 - May 2011
Modell's Sporting Goods November 2003 - September 2004
Huntington Learning Center January 2002 - March 2003
Skills
JD Edwards, Microsoft Office 2007, Auditing, Acting, South America, Caribbean, Data Analysis, Cultural Awareness, Customer Focus, Key Account Management, Claims Resolution, Travel Planning, Working With Children, PowerPoint, Customer Service, Mathematics, Goal Oriented, Call Center, Contract Review, Contract Management, International Sales, Sales Operations, backend funding, SPIFF Funding, Special Education, Non-traditional..., Sales, Public Speaking, Leadership, Team Leadership, Marketing, Team Building, Selling, Customer Satisfaction, Tourism, Account Management, Program Management, Management, Pricing, Analysis, Blogging, Microsoft Office, Start-ups, Training, Sales Management, Call Centers, Lotus Notes, Cruises, Business Planning, Event Management
Education
Long Island University, C.W. Post Campus 1997 — 2002
Bachelor of Science Education, Chemistry, Elementary Education
Microsoft (via Allovus Design, Inc.) May 2013 - June 2014
POSSIBLE February 2012 - April 2013
Ascentium 2005 - July 2011
Carena 2002 - 2003
Bowne Internet Solutions 1996 - 2001
Virtual i-O 1995 - 1996
Holland America Line 1990 - 1995
Helly Hansen 1989 - 1990
Skills
SharePoint, HTML, MS Project, Change Management, Web Project Management, Information Architecture, User Experience, Web Analytics, CRM, Content Management, E-commerce, Digital Marketing, Mobile Marketing, Mobile Devices, Software Project..., Agile Methodologies, Mobile Applications, Interactive Marketing, Project Management, Usability Testing, Social Media Marketing, Scrum, Analytics, Usability, Strategy, User Interface Design, SEO, Management, Leadership, Agile Project Management, User-centered Design, Requirements Gathering, Website Development, Team Management, Digital Strategy
Education
Washington State University
Bachelor of Arts, Communications/Advertising, Business
University of Copenhagen
Holland America Line July 2015 - Present
AlphaSights Consulting / Gerson Lehrman Group / The Stanley East Consulting Group May 2013 - Present
Independent Contractor January 2006 - Present
Various including Purchase College September 1996 - Present
Holland America Line July 2013 - July 2015
Endicott College January 2015 - January 2015
Holland America Line May 2012 - July 2013
Holland America Line March 2011 - March 2012
Irell & Manella, Los Angeles
Skills
Cruises, Hospitality Management, Travel Management, Tourism Management, Event Management, Training, Leadership, Travel Planning, Dance, Social Media, Entertainment, Theatre, Tourism, Hotels, Pilates, Event Planning, Wellness Coaching, Fitness, Yoga, Personal Training, Hospitality, Customer Service, Hospitality Industry
Education
University of Cambridge 2010 — 2010
CELTA
Power Pilates 2008 — 2009
Classical Pilates
New York University 1999 — 1999
Certificate in Arts Administration
Purchase College, SUNY
BFA, Dance Performance
Kettering Health Network December 2014 - Present
Acute Care at The Ohio State University Wexner Medical Center May 2014 - August 2014
The Ohio State University Speech-Language-Hearing Clinic November 2012 - August 2014
The Ohio State University August 2012 - May 2014
Hilliard City School District January 2014 - April 2014
The Ohio State University August 2013 - January 2014
Dodd Hall Inpatient Rehab at The Ohio State University Wexner Medical Center August 2013 - December 2013
Voice & Swallowing Disorders Clinic at The Ohio State University Wexner Medical Center May 2013 - November 2013
Holland America Line 2006 - 2010
Emily Van Dyke Forstinger 2001 - 2006
Education
The Ohio State University 2012 — 2014
Master of Arts (MA), Speech-Language Pathology/Pathologist
Mars Hill University 1996 — 2000
Bachelor of Music (BM), Vocal Performance, summa cum laude
Rox Beach Weddings January 2006 - Present
OCVFC January 2007 - December 2011
Carnival Cruise Lines November 2001 - April 2002
Holland America Line October 1998 - May 1999
Skills
Entrepreneurship, Weddings, Event Management, Corporate Events, Cruises, Event Planning, Wedding Planning, Trade Shows, Live Events, Sponsorship, Meeting Planning, Parties, Hospitality, Social Networking, Tourism
Education
Mount St. Mary's University
Expedia, Inc. December 2013 - Present
Holland America Line November 2012 - December 2013
Travel Command January 2005 - 2012
Skills
Travel Technology, Business Travel, Travel Management, Online Travel, Tourism, Sabre, Cruises, Leisure Travel, Management, Vacation, Airlines, Hospitality, Tour Operators, Leisure, Adventure Travel
Education
Marylhurst University 2009 — 2014
Bachelor's Degree, Business and Leadership, GPA 3.78
Holland America Line February 2014 - Present
REI December 2012 - October 2013
REI March 2010 - December 2012
REI October 2008 - March 2010
Getty Images June 2007 - September 2008
Skills
Outlook, Excel, Oracle, Word, AS400, SAP, SharePoint, PowerPoint, MatrixOne, Enovia, 10 Key, Microsoft Word, Retail, Event Planning, Microsoft Excel, Microsoft Office, IBM iSeries, Teamwork, Merchandising, Inventory Management, Data Entry, Time Management, Customer Service, Visual Merchandising
Education
WGU Washington 2014 — 2016
Bachelor’s Degree, Business Management
North Seattle College
AA, Early Childhood Education/Psychology
Holland America Line May 2008 - Present
Mississippi College August 2008 - May 2009
Jackson Zoological Park May 2007 - April 2008
Mississippi College May 2006 - May 2007
Skills
Social Media, Customer Service, Video Editing, Event Planning, Fundraising, Event Management, Tourism, Public Speaking, Social Networking, Hospitality, Social Media Marketing, Time Management, Marketing, Management, Marketing Communications, Microsoft Office, Leadership, Entertainment, Public Relations
Education
Mississippi College 2007 — 2009
MBA, Business
Mississippi College 2003 — 2007
BSBA, Marketing
Holland America Line June 2013 - Present
Holland America Line 2010 - May 2013
Diamond Resorts International 2008 - 2009
Diamond Resorts International 2007 - 2008
Trek America 2004 - 2007
Skills
Account Management, Sales, Sales Management, Marketing, Tourism, Business Development, Travel, Adventure Travel, Tour Operators, Cruises, Public Speaking, Presentations, Communication, Customer Service, Event Planning, Customer Relations, Salesforce.com, Polar, Seibel, CRM, Hospitality, Ski Resorts, Resorts, Leisure, International Travel, Event Management, Travel Management, Leadership, Leisure Travel, Social Media Marketing, Marketing Strategy, Online Travel, Travel Planning, Hotels, Incentive Travel, Business Travel, Destination Marketing, Vacation, Strategy, Sabre, Trade Shows, Travel Technology, Strategic Planning, Hospitality Management, Online Advertising, Team Management, Email Marketing, Sustainable Tourism, Training, Negotiation
Education
University of Washington 2012 — 2013
Graduate Certification, Business Development
Le Moyne College 1999 — 2003
Bachelor of Arts (BA), History
Pinterest June 2014 - Present
Twitter June 2013 - May 2014
Twitter June 2012 - June 2013
Expedia, Inc. June 2011 - June 2012
Amdocs - OpenMarket January 2007 - June 2011
Holland America Line January 2006 - December 2006
IBM March 2004 - December 2005
North Carolina State University August 2001 - December 2003
Skills
Project Management, Team Leadership, Cross-functional Team..., Product Management, Program Management, Agile Methodologies, SDLC, Marketing Strategy, SOA, Software Development, Java, Scrum, Leadership, Competitive Analysis, Product Development, Software Project..., Cloud Computing
Education
University of Washington, Michael G. Foster School of Business 2009 — 2010
MBA, Technology Management MBA
North Carolina State University 2001 — 2003
MS, Computer Engineering
University of Mumbai 1997 — 2001
BE, Electronics
Intercruises Shoreside and Port Services May 2012 - 2014
Usborne Books and More September 2011 - 2014
Savvy Traveler September 2011 - June 2013
WorldWide Excursions February 2010 - September 2011
Cruise Specialists May 2006 - March 2009
Holland America Line May 2001 - April 2006
Education
University of Guelph 1998 — 1999
History, Computers
Mohawk College 1995 — 1997
Recreation Leadership
Musicians Institute July 2011 - Present
Entourage Studios July 2006 - Present
Great Magic Productions November 2004 - Present
Temple Bar July 2005 - August 2006
Holland America Line January 2004 - June 2004
Skills
Live Sound, Recording, Pro Tools, Sound, Composition, Guitar, Lighting, Editing, Producing, Improvisation, Sight Reading, Performing, Music, Audio Engineering, Sound Design, Musical Theatre, Piano, Singing, Music Production
Education
Lebanon Valley College 1999 — 2003
Bachelor, Music - Sound Recording Technology
Lebanon Valley College 1999 — 2003
Bachelors, Arts - Jazz Studies
Westchester Broadway Theatre January 2013 - Present
North Shore Music Theatre September 2012 - October 2012
In The Heights, 2nd National Tour September 2011 - October 2011
In The Heights April 2007 - January 2011
Radio City Music Hall 2006 - 2009
Gateway Playhouse 2006 - 2006
Arrow Rock Lyceum Theatre 2006 - 2006
Holland America Line 2003 - 2006
Skills
Black Belt in Tae Kwon..., Whistling, Juggling, Roller skating, Roller blading, Musical Theatre, Dance, Acting, Theatre, Choreography, Music
Education
Missouri State University 1998 — 2002
Bachelor of Fine Arts, Musical Theatre
Norwegian Cruise Line September 2012 - January 2015
Holland America Line July 2012 - October 2012
Royal Caribbean Cruises, Ltd. August 2010 - August 2011
Borders November 2009 - January 2010
Jung Chul Private Elementary October 2008 - September 2009
University of Oregon June 2006 - August 2006
Skills
Tourism, Event Management, Event Planning, Social Media, Spanish, Microsoft Office, Public Speaking, Hospitality, Research, Public Relations, Travel Management, Customer Service, French, Microsoft Excel, Revenue Analysis, Hotels, International Relations, PowerPoint, English, Strategic Planning, Time Management, Online Marketing, Teamwork, Social Media Marketing, Social Networking, CRM, Photography, Sales
Education
University of Oregon 2005 — 2008
Bachelor of Arts (B.A.), Political Science and Government
Lane Community College 2003 — 2005
General Studies
Wall Street United Church September 2015 - Present
Carleton University May 2015 - Present
Carleton University May 2015 - Present
Foothills Brass Quintet August 2005 - Present
Self-Employed June 1999 - Present
Hartshorn-Walton-Music January 2001 - Present
Ebenezer United Church July 2012 - August 2015
Holland America Line May 1995 - September 1999
Canadian Armed Forces October 1993 - August 1994
Skills
Music, Ensemble, Music Education, Brass, Orchestral Music, Tuba, Music Theory, Composition, Concerts, Classical, Band, Chamber Music, Music Industry, Recording, Songwriting, Jazz, Bass, Orchestration, Pianist, Blues, Improvisation, Piano, Teaching, Musical Theatre, Percussion, Finale, Choral, Contemporary Music, Singing, Sight Reading, Accompaniment, Music History, Vocal Coaching, Keyboards, Performing Arts, Vocal, Conducting, Music Production, Musicians, Studio Recording, Music Performance, Opera, Music Technology, Sibelius, Film Scoring, Trombone, Trumpet, Bands
Education
McGill University 2007 — 2010
Doctor of Music, Performance Tuba
University of Toronto 2003 — 2005
Master of Music, Performance Tuba
McGill University 1994 — 1999
Bachelor of Music, Music Performance, General
Holland America Line 2008 - January 2013
Six Flags May 1998 - October 2012
Triple Threat Television July 2005 - May 2006
Skills
Smiling, Friendly Personality, Hospitality Service, Engaging People, Driving Efficiency, Navigation, Proficient on PC & Mac, Multi-skilled, Tourism, Travel Arrangements, Copying, Typing, Mailing Lists, Making Deadlines, Decision Support, Computer-savvy, Safety Compliance, Humor, Creative Strategy, Engaging Public Speaker, Professional Experience, Guerrilla Marketing, Street Teams, Dance, Mobile Communications, Internetworking, Young Adults, Children's Parties, Theme Events, Team-spirited, Small Talk
Education
Marymount Manhattan College 2001 — 2005
Bachelor of Arts (B.A.), Communication and Media Studies
Richmond, The American International University in London 2004 — 2004
Film/Cinema/Video Studies, History
Holland America Line 2015 - Present
Sea Mar Community Health Center August 2013 - August 2015
The Westin Seattle February 2013 - July 2013
The Westin Seattle September 2007 - March 2013
The Westin Seattle April 2005 - September 2007
County of Los Angeles Dept. of Coroner March 1997 - August 1998
Universal Studios, Hollywood May 1992 - August 1993
E.L.K. Productions February 1990 - August 1991
Skills
Event Planning, Customer Service, Administrative..., Hospitality, PowerPoint, Outlook, Microsoft Office, Event Management, Microsoft Excel, Microsoft Word, Hospitality Industry, Hospitality Management, Social Media, Budgets, Food, Front Office, Hotel Management
Education
University of Southern California 1990 — 1993
Bachelor's degree, Fine/Studio Arts, General
Los Angeles Valley College 1986 — 1988
Associate of Arts (A.A.), General Studies
Holland America Line September 2013 - Present
Huss Consulting 2003 - Present
Claim-Maps September 2012 - August 2013
Nordstrom March 2012 - September 2012
Holland America Line December 2011 - March 2012
Cayzen Technologies May 2011 - December 2011
Uline July 2007 - April 2011
American Family Insurance November 2005 - July 2007
Compuware August 2005 - July 2007
Renaissance Learning December 2003 - August 2005
Skills
Business Relationship..., Cross Functional..., Agile, Business Analysis, Writing, Public Speaking, Software Project..., Conducting webinars, Process Modeling, Team Building, Process Mapping, Business Strategy, RUP, Mentoring, Critical Thinking, Research, Training & Development, Microsoft Office, Camtasia Studio 7, MadCap Flare, FrameMaker, QuarkXPress, Creative Writing, Problem Solving, Troubleshooting, Usability, User Interface Design, Business Process Mapping, Agile Methodologies, Project Management, Cross-functional Team..., Technical Writing, Team Leadership, SDLC, Employee Training, Camtasia, Training, Vendor Management, Process Improvement, Management, E-commerce, Budgets, Leadership, Visio, Interviews, Marketing, Market Research, Testing, Mobile Devices, SharePoint
Education
Lake Forest Graduate School of Management 2008 — 2011
MBA
New Holstein High School
University of Wisconsin-Eau Claire
B.A., Journalism
YMCA June 2012 - Present
Holland America Line September 2010 - June 2011
Gold's Gym October 2008 - February 2010
Skills
Customer Service, Teaching, Public Speaking, People Skills, Fast Paced Environment, Certified Group..., Fitness Training, Leadership, Interpersonal..., Personal Training, Enthusiastic..., Enthusiasm to learn, Positive Energy, Positive Team Player, Yoga, Pilates, Indoor Cycling, Boot Camp, Fitness, Weight Training
Education
Krishnamacharya Yoga Mandiram 2012 — 2012
Yoga Teacher Training/Yoga Therapy
Steiner Training Academy 2010 — 2010
Steiner Philosophy, Business School
National Personal Training Institute 2008 — 2009
Diploma of Anatomy, Physiology, Nutrition, Kinesiology and Exercise Science
Delta Air Lines January 2011 - Present
Hilton Hotels August 2009 - August 2010
Holland America Line January 2006 - August 2009
The Florida Hotel and Conference Center August 2005 - September 2007
Royal Caribbean International December 2001 - August 2005
Walt Disney World January 1998 - December 2001
Education
New York University
Fine Arts, Fine Arts - Travel Industry
Phoenix College
Hospitality Industry
Holland America Line May 2015 - Present
Stiletto Entertainment August 2013 - May 2015
Derby Dinner Playhouse 2012 - May 2013
Jenny Wiley Theatre November 2007 - October 2011
Top Hat Productions February 2011 - April 2011
Rising Phoenix Entertainment Group November 2010 - December 2010
Amish Acres August 2010 - October 2010
Broadway Palm Dinner Theatre October 2009 - December 2009
Fee/Hedrick Entertainment February 2008 - June 2009
Seven Hills Theater Company May 2006 - August 2006
Skills
Hand to Hand Combat, Accents (Irish,..., Flight Training (Double...
Education
Liberty University 1999 — 2007
BA, Theatre Arts
Liberty University 1999 — 2007
BS, Psychology
Autodesk July 2014 - Present
Shotgun Software July 2010 - Present
PSYOP/MassMarket 2010 - July 2010
MPC, Psyop, a52, MassMarket, Wieden+Kennedy, Pictures in a Row July 2003 - December 2009
Directors Guild of America June 2004 - May 2005
Holland America Line December 1998 - July 2003
Skills
Visual Effects, Post Production, Television, Feature Films, Animation, Film, Commercials, Film Production
Education
University of Idaho 1998 — 2001
BS, Information Systems
Montana State University-Bozeman 1995 — 1997
Computer Science
Lighthouse Central Florida 2013 - Present
Phoenix Learning and Care 2011 - 2013
Holland America Line 2007 - 2008
Safe Children Coalition (Foster Care) 2005 - 2006
Skills
Case Managment, Social Services, Spanish, Microsoft Office, Oral & Written..., Program Development, Risk Assessment, Child Welfare, Program Implementation, Knowledge of ADA laws, Teaching, Job Developing, Resume Building, Nonprofits, Community Outreach
Education
New College of Florida 2001 — 2005
Bachelor of Arts (B.A.), Psychology
UCF Case Management Academy
Phantom Realty December 1999 - Present
Holland America Line June 1998 - May 1999
Van Spronsen & Partners Horeca-Advies 1995 - 1998
Management & Marketing Consultancy 1983 - 1986
Skills
Real Estate, Hotels, Listings, Investors, Hospitality, Hospitality Management, Short Sales, Buyer Representation, Luxury, First Time Home Buyers
Education
Maastricht School of Management 1980 — 1982
BA, Hotel Management
Linking The World - Mina Chang, CEO and President February 2014 - May 2014
Linking The World August 2013 - May 2014
Texas Star Security September 2013 - February 2014
W Hotels October 2010 - February 2013
Dallas Area Rapid Transit March 2009 - October 2010
Holland America Line March 2002 - June 2008
LAZ Parking November 2006 - May 2007
Skills
Customer Service, Hospitality, Microsoft Office, Microsoft Word, Organization, Problem Solving, Packaging, Transportation, Theatre, Tourism, Writing, Windows, Creative Writing, Event Planning, Hotels, Hospitality Industry, Food, Front Office, Outlook, Entertainment, Fundraising, Meeting Planning, Administrative..., Dance, Resorts, Management, Public Relations, Social Media, Training, Social Networking, Event Management, Coordinating Events, Corporate Events, Office Administration, Facebook, Trade Shows, Leisure Travel, Live Events, Acting, Business Travel, Performing Arts, Nonprofits, Musical Theatre, Concierge Services, Editing, Public Speaking, Teamwork, Social Media Marketing
Education
Mclennan Community College 2000 — 2001
Theatre/Theater, 3.5
Southwest Texas State University 1999 — 1999
Dance
Alvarado High School 1995 — 1999
High School Diploma, 92
Bailey Jr. High School 1993 — 1995
Crow Elementary
Ringling Bros/Barnum and Bailey April 2015 - Present
Holland America Line June 2010 - April 2015
Valleyfair Family Amusement Park May 2007 - September 2009
Skills
Band
Education
McNally Smith College of Music 2006 — 2009
Bachelor of Music, Drumset Performance
Free-Lance Musician 1988 - Present
Celebrity Cruises 2008 - 2011
AMA Waterways March 2007 - January 2008
Holland America Line 2006 - 2008
Ginza Crest Club - Tokyo, Japan 2001 - 2003
Grand Lake Lodge June 1992 - September 1998
Royal Caribbean Cruises 1994 - 1995
Skills
outgoing, friendly..., hard working and..., professional and..., instant recall of huge..., fun, lively interactive..., Event Planning, Cooperative, Folk, Composition, Singing, Program Management, Fun, Musicians, Recording, Pianist, Jazz, Music Industry, Music Production, Music Theory, Music, Band, Parties, Guitar, Classical, Public Speaking, Choral, Graphic Design, Lyrics, Restaurants, Blues, Teaching, Ensemble, Songs, Vocal, Studio Recording, Piano, Rock, POP, Music Education, Orchestral Music, Songwriting, Entertainment
Education
University of Iowa 1983 — 1986
BBA, Marketing/Journalism
Kirkwood Community College 1982 — 1983
pre-business
unemployed and looking for a job in the music industry June 2015 - Present
Bercobin and Corson June 2011 - Present
Holland America Line October 2008 - June 2009
Carnival Cruise Lines November 2005 - September 2008
Skills
Songwriting, Band, Jazz, Music Theory, Music Education, Music, Studio Recording, Rock, Keyboards, Composition, Songs, Recording
Education
Milwaukee Area Technical College
Albertson School of Music January 2006 - Present
Independent January 1998 - Present
Holland America Line January 2004 - January 2006
Baldwin Piano Center December 2002 - December 2003
Comtex Wireless 1998 - 1998
Education
Lamar University 1998 — 2002
Bachelor of Music, Edeucatioin
Vacation.com Sales Manager, SoutheastVacation.comNovember 2011 - Present
Carnival Cruise Lines, Miami, FL - A Division of Carnival Corporation 2006 - November 2011
Holland America Line 1994 - 1995
Carnival's Crystal Palace 1991 - 1994
Carnival Cruise Lines 1981 - 1986
Jackson Memorial Hospital 1977 - 1985
Ronald McDonald House of South Florida/ Jackson Memorial Hospital 1978 - 1980
Jackson Memorial Hospital 1978 - 1979
Skills
Crisis Management, Medical Evacuations, Medicine, Government, Travel Management, Tourism, Media Relations, Event Planning, Sales Management, Leisure, Hospitality Industry, Trade Shows, Account Management, Marketing, Hospitality, Cruises, Fundraising, Revenue Analysis, Training, Hotels, Leisure Travel, Strategic Planning, Sales, Contract Negotiation, Marketing Strategy, Event Management, Leadership, Business Travel, Negotiation, Incentives, Vacation, Resorts, Tour Operators, Travel Planning, Meeting Planning, Hotel Management, Incentive Travel, Hotel Booking, Adventure Travel
Education
Jackson Memorial Hospital School of Nursing 1974 — 1977
GN, Nursing
Miami Dade College
AA, Nursing
Southwest Miami High School
Murdoch's Ranch & Home Supply September 2011 - Present
Microbion Biosciences Corporation February 2010 - Present
Korman Marketing Group May 2001 - November 2009
Martel Construction September 1997 - May 2001
Lux Transfer & Storage, Inc August 1991 - May 1997
Holland America July 1989 - July 1991
Holland America Line March 1988 - July 1989
Skills
Budgets, Accounting, Forecasting, Strategic Planning, Accounts Payable, Customer Service, Auditing, Microsoft Excel, Management, QuickBooks, Program Management, Inventory Management, Contract Management, Time Management, Teamwork, Financial Reporting, Team Leadership, Team Building, General Ledger, Microsoft Word, Microsoft Office
Education
Montana State University-Bozeman 1984 — 1987
BS Business - Accounting, Accounting
Rehoboth Presbyterian Church August 2013 - Present
RoosterSocks Puppet Co. October 2007 - Present
Tennessee Governor's School for the Arts July 2010 - Present
Holland America Line September 2008 - Present
Theatre Memphis January 2010 - May 2011
Stagedoor Manor June 2007 - August 2009
Stonebrook Baptist Church 2007 - 2008
St. Rose of Lima Catholic Church 2006 - 2008
College Light Opera Company 2006 - 2006
Skills
Musical Theatre, Pianist, Music, Performing Arts, Theatre, Sight Reading, Clarinet, Vocal Coaching, Music Education, Choral, Puppetry, Puppeteering, Puppet Building
Education
Middle Tennessee State University 2002 — 2008
Theatre, Education, Music
Middle Tennessee State University 2002 — 2008
Theatre, Education, Music
Holland America Line December 2013 - Present
Evans Janitorial Cleaning Services May 2006 - September 2013
Skills
Business Development
Education
Neumann University 2007 — 2011
Bachelor of Science, Sports Management
Holland America Line March 2012 - Present
Hallmark Picture Gallery August 2007 - March 2012
Purple Orchid Inn, Resort and Spa January 2005 - August 2009
Skills
Teaching, Windows 8, Photography, Photoshop, Windows 7
Education
Lewis-Clark State College 2007 — 2011
Bachelor of Science (BS), Elementary Education and Teaching
Las Positas College 2005 — 2007
Holland America Line October 2010 - June 2015
Stiletto Entertainment September 2010 - June 2015
Cedar Fair Entertainment Company May 2008 - August 2014
Bloc Nyc February 2007 - February 2008
National Basketball Association (NBA) August 2006 - May 2007
Skills
Dance, Dance Instruction, Makeup Artistry, Modeling, Ballroom Dance
Education
Montclair State University
Bachelor of Arts (B.A.), Psychology
Resorts World Sentosa July 2015 - Present
Princess Cruises April 2012 - June 2015
Legends In Concert September 2010 - 2012
On Stage Entertainment 2010 - 2012
Norwegian Cruise Line 2010 - 2012
Stiletto Entertainment November 1999 - August 2010
Holland America Line 1999 - 2010
Fee/Hedrick Entertainment 2006 - 2007
Skills
Singing, Musical Theatre, Acting, Theatre, Stage, Dance, Comedy, Choreography, Vocal, Voice Acting, Performing Arts, Entertainment, Festivals, Voice Over, Stage Management
Education
Mt. San Antonio College 1996 — 1999
AA, Performing Arts
Symphonic Financial Advisors June 2012 - Present
HappyBottoms.org May 2011 - May 2013
RFC September 2009 - June 2012
Nuveen Investments September 2008 - January 2009
Smith Barney 2007 - 2008
New York Life April 2007 - August 2007
Holland America Line 2006 - 2006
Skills
Business Strategy, Financial Software, Valuation, Financial Planning, Customer Experience, Client Retention, Client Relationship..., Creative Problem Solving, Accounting Applications, Strategic Financial..., CRM, Customer Retention, Investments, Analysis, Time Management, Management, Finance, Budgets, Insurance, Business Analysis, Strategy, Financial Services, Business Development, Sales, Small Business, Marketing, Wealth Management, Customer Service
Education
Loyola University of Chicago
BBA, Finance, Computer Science
Whistlingfish Consulting July 2015 - Present
Jazzercise Inc. September 2014 - Present
Cloud Sherpas June 2014 - June 2015
NTT Centerstance, Inc. April 2014 - June 2014
NTT Centerstance, Inc. January 2013 - April 2014
Expedia January 2011 - January 2013
Expedia February 2008 - January 2011
Expedia November 2004 - February 2008
Holland America May 2003 - November 2004
Holland America Line August 2000 - May 2003
Skills
Salesforce.com, Strategy, Process Improvement, Project Management, Program Management, Business Analysis, Visio, Analytics, Software Documentation, Analysis, Process Analysis, Project Planning, Problem Solving, Salesforce, Integration, Agile Methodologies, Account Management, Business Intelligence, SaaS, Release Management, Training Delivery, Vendor Management, Web Analytics, SQL, Business Process, SDLC, Team Building, Business Process..., E-commerce, Cross-functional Team..., User Documentation, Six Sigma, Marketing, Product Management, ServiceMax, Financial Analysis, Agile Project Management
Education
North Seattle Community College
AA
Thomas Jefferson High School
Windstar Cruises April 2015 - Present
Seabourn Cruise Line August 2011 - April 2015
Holland America Line April 2011 - April 2015
Holland America Line November 2005 - April 2011
Holland America Line January 2004 - November 2005
Holland America Line December 2000 - January 2004
Holland America Line February 1997 - December 2000
Norwegian Cruise Line June 1994 - January 1997
Cedar Fair Entertainment Company June 1985 - June 1994
Skills
Spanish, Bahasa Indonesia, Sales Presentations, Sales Management, Business Writing, Photography, Tourism, Cruises, CRM, Marketing Strategy, Training, Business Development, Incentive Travel, Leisure Travel, Management, Leisure, Sales, Marketing, Product Marketing, Travel Management, Email Marketing, Trade Shows, New Business Development, Social Media Marketing
Education
Mansfield University of Pennsylvania 1987 — 1991
BACHELOR OF SCIENCE, Business Administration; Travel and Tourism
Aspen GB LLC April 2013 - Present
Evergreen Land Co December 1988 - January 2015
Holland America Line September 2008 - April 2013
Holland America Line May 2005 - September 2012
Tamarack Alliance LTD September 1998 - January 2012
Skills
Public Speaking, Creative Writing, Public Relations, Teaching, Customer Service, Hospitality, Event Management, Tourism, Event Planning, Leadership, Strategic Planning, Hotels, Team Building, Social Media
Education
Multnomah University 1971 — 1975
Bachelor's degree, Religious Education
Westmont College 1970 — 1971
Associate's degree, Business Administration and Management, General
The Mediterranean Inn April 2006 - Present
Comfort Inn January 2004 - February 2006
Holland America Line June 2003 - September 2003
Skills
Hotels, Hospitality Management, Yield Management, Market Research, Hotel Booking, Sales, Travel Management, Social Media, Event Planning, Training, Customer Satisfaction, Online Travel, Online Marketing, Corporate Relocation, Business Process, Hotel Administration, Key Account Management, Web Marketing Strategy, Online Reputation..., Strategic Planning, Vendor Management, Financial Reporting, Team Leadership, Property Management, Front Office, Compliance, Operations Management, Remco Software, PowerPoint, QuickBooks, Brilliant Hotel Software, Analytics, Forecasting, Budget Process, Management
Education
North Seattle Community College
Associate of Business, Business/Commerce, General
Seattle Pacific University
Bachelor's degree, Accounting
Troika Entertainment October 2015 - Present
Troika Entertainment September 2014 - August 2015
Troika Entertainment August 2014 - August 2014
Troika Entertainment June 2014 - July 2014
Troika Entertainment September 2013 - June 2014
New Light Theatre Company August 2013 - September 2013
Prather Entertainment Group August 2011 - April 2012
Troika Entertainment August 2010 - May 2011
Holland America Line January 2008 - May 2010
Nevada Conservatory Theatre August 2005 - December 2007
Skills
Stage Management, Musical Theatre, Dance, Entertainment, Microsoft Office, Theatrical Production, Carpentry, Pyrotechnics, Opera, First Aid, Violin, Therapeutic Massage, CPR/AED, Organization, Paperwork, PC, Mac, Voice, Stage, Singing, Performing Arts, Theatre, Concerts, Music
Education
University of Nevada-Las Vegas 2005 — 2007
MFA, Stage Management
Luther College 1998 — 2002
BA, Theatre/Dance, Music
Kerr Financial June 2014 - January 2015
Private August 2012 - January 2013
Holland America Line August 2010 - August 2012
Wells Fargo May 2010 - August 2010
Caterpillar Inc. January 2009 - April 2009
Education
McGill University 2013 — 2014
Graduate Diploma
Purdue University 2006 — 2010
Bachelor of Science
University of Wisconsin - Stevens Point August 2012 - Present
Freelance August 2004 - Present
Holland America Line September 2009 - August 2010
New Stage Collective March 2003 - May 2009
Skills
Theatre, Musical Theatre, Stage, Performing Arts, Acting, Theatrical Production, Stage Management, Singing, Dance, Drama, Arts Administration, Music, Directing, Shakespeare, Choreography, Dramaturgy, Plays, Comedy, Classical, Playwriting, Set Design, Dialects, Stage Direction
Education
University of Massachusetts, Amherst 2015 — 2017
Professional Certificate, Arts Management
UCLA 2010 — 2012
Masters of Fine Arts, Theatre Directing
New York University 2000 — 2004
Bachelor of Music, Vocal Performance - Music Theatre
Northwestern Mutual October 2013 - December 2014
Mbira Technologies November 2012 - September 2013
Mbira Technologies September 2010 - November 2012
Holland America Line September 2011 - October 2011
Gymboree Play & Music December 2010 - September 2011
Hershey Entertainment & Resort May 2007 - June 2009
Skills
Studio Recording, Music, Customer Service, Sales, Recording, Percussion, Bands
Education
Millikin University 2005 — 2009
B.M, Music Business
Tinley Park High School 2001 — 2005
Cascade Connections, formerly Cascade Christian Services July 2010 - January 2015
Light of the World Prayer Center 2011 - 2012
Build-A-Bear Workshop October 2006 - August 2010
Holland America Line June 2007 - September 2007
Skills
Job Coaching, Personal Development, Community Outreach, Youth Leadership, Tutoring, Program Development, Case Management, Sales, Customer Satisfaction, Lesson Planning, Project Coordination
Education
Western Washington University 2006 — 2010
BS in Elementary Education and English
Multnomah University 2002 — 2003
Bible and Theolgy, Educational Ministries
Lederman Music Band Member PianistSeabourn Cruise Line2015 - 2015
Holland America Line July 2014 - November 2014
Berkshire Theatre Festival June 2014 - June 2014
Majestic Theater March 2014 - June 2014
Eric Dash (Band) November 2013 - December 2013
Warner Bros. Pictures October 2013 - October 2013
Columbia TriStar Motion Picture Group May 2013 - May 2013
Radio City Music Hall June 2012 - August 2012
Skills
Piano Performance, Piano Education, Drum Set, Guitar Playing, Arranging, Songwriting, Sight Reading, Keyboard Programming, Musical Theatre
Education
New York University 2009 — 2013
Bachelor’s Degree, Jazz Piano Performance
Pioneer Valley Performing Arts Charter Public School 2006 — 2009
High School
Solar Energy Industries Association August 2015 - Present
Washington Redskins 2014 - Present
Solar Energy Industries Association March 2015 - July 2015
Solar Energy Industries Association October 2012 - January 2015
Deviated Theatre October 2013 - April 2014
Turn It Up Dance Challenge October 2013 - January 2014
Cleveland Cavaliers August 2011 - May 2012
Holland America Line August 2010 - April 2011
Skills
Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Receptionist Duties, Dance, Teaching, Creative Writing, Social Media, Fundraising, Teamwork, PowerPoint, Research, Event Management, Nonprofits, Community Outreach, Program Development, Event Planning, Public Relations, Social Media Marketing, Public Speaking, Facebook, Blogging, Photography, Media Relations, Marketing, Higher Education, Social Networking, Customer Service, Television, Marketing Communications, Team Building, Editing, Proofreading, Newsletters, Time Management, Volunteer Management, Strategic Planning, Photoshop, Public Policy, Online Marketing, English, Strategic Communications, Market Research, Sustainability, Entrepreneurship, Press Releases, Digital Media, Leadership Development
Education
Mercyhurst College 2006 — 2010
Bachelor of Arts (B.A.), Dance
Mercyhurst University 2006 — 2010
Bachelor of Arts (B.A.), Dance
Pressler and Pressler December 2013 - Present
Holland America Line June 2009 - December 2013
Skills
Leadership, Team Leadership, Team Building, Team Management, Team Motivation, Customer Service, Event Planning, Event Management, Training, Customer Satisfaction, Microsoft Office, Management, Employee Training, Staff Development, Profitable Growth, Coaching, Budgets, Risk Assessment, Risk Analysis, Customer Engagement, Presentations, Legal Compliance, Training & Development, Public Speaking, Paralegals, Debt Management, Debt Consolidation, Debt Collection, Debtors, Legal Issues
Education
Kutztown University of Pennsylvania 2004 — 2008
Bachelor of Science (BS), Criminal Justice and Corrections
Alderbrook Resort & Spa September 2014 - Present
Alderbrook Resort & Spa March 2014 - Present
Alderbrook Resort & Spa April 2012 - Present
Windstar Cruises April 2011 - May 2012
Holland America Line June 2006 - September 2009
Kimpton September 2005 - May 2006
Silver Cloud Inns & Hotels December 2003 - September 2005
Family Fun Center & Comfort Suites September 2003 - December 2003
The Summit Group Inc April 2000 - July 2003
Skills
Hotels, Tourism, Cruises, Hospitality, Customer Satisfaction, Hospitality Industry, Event Planning, Trade Shows, Banquets, Incentive Travel, Vacation, Social Media Marketing, Food & Beverage, New Business Development, Pre-opening, Marketing, Hotel Management, Resorts, Account Management, Leisure, Food, Travel Management, Sales, Front Office, Advertising, Training, Revenue Analysis, Marketing Strategy, Team Building, Sales Management, Inventory Management, Catering, Teamwork, Sabre, Contract Negotiation, Operations Management, Social Media, Event Management, Recruiting, Incentives, Public Relations, Leisure Travel, Hospitality Management, Customer Service, Restaurants, Negotiation, Budgets, Forecasting, Yield Management, Destination Marketing
Education
Lewis-Clark State College 1997 — 2002
B.S, Business Admin.
Lewis-Clark State College 1997 — 2002
A.A.S, Hotel Restaurant Management
Pomeroy High School 1993 — 1997
Carroll Wakeman Group March 2015 - Present
Holland America Line November 2010 - July 2014
Holland America Line June 2011 - September 2012
Holland America Line September 2009 - November 2010
Holland America Line September 2008 - September 2009
Bill Pierre Chevrolet November 2006 - January 2008
Java Jahn March 2004 - June 2007
Skills
Sales, Microsoft Office, Marketing, Highly detail oriented, Call Centers, Customer Service, Customer Satisfaction, Oracle Applications, ADP Payroll, Organized Multi-tasker, Strongly self-motivated, Time Management, Travel Management, Tourism, Event Management, Hospitality Industry, Account Management, Learn New Software..., Quality Assurance, Hospitality, Microsoft Word, Resorts, Hotels, Event Planning
Education
Mykut Real Estate School 2014 — 2014
Real Estate
University of Washington 2010 — 2013
Public Relations, Advertising, and Applied Communication
North Seattle Community College 2007 — 2009
Shoreline Christian
Holland America Line March 2009 - Present
Village Mountain Mission January 2009 - Present
Self-employed January 2008 - Present
Logan Hocking School District January 2008 - Present
Education
Medical College of Ohio 1991 — 1995
Doctor of Medicine (MD)
Westminster College (PA) 1987 — 1991
Bachelor of Science (BS), Molecular Biology
Holland America Line May 2015 - Present
AquaServa Nederland B.V. April 2012 - April 2015
Interpolis January 2011 - December 2011
UWV March 2010 - December 2010
CZ May 2008 - March 2010
NHTV November 2008 - September 2009
Stichting Toerisme Suriname August 2007 - January 2008
Skills
Social Skills
Education
NHTV internationaal hoger onderwijs Breda 2005 — 2009
Bachelor Hoger Toeristisch Recreatief Onderwijs, Management & Toerisme / Tourism Management
Newman College Breda 2000 — 2005
Hoger Algemeen Voortgezet Onderwijs
University of Phoenix May 2008 - Present
Self-employed January 2007 - January 2012
P.M. Gigs Inc. March 2008 - January 2010
P.M. Gigs Inc. 2008 - 2008
Holland America Line May 2004 - September 2006
Education
University of Phoenix 2008 — 2012
Bachelor of Science in Business, Marketing
Grant Macewan College 2002 — 2004
Associates, Jazz Piano Performance
Starbucks January 2011 - Present
STARBUCKS COFFEE CANADA January 2010 - Present
Jugo Juice International Company October 2009 - September 2010
Holland America Line 1996 - 2001
Education
Mount Royal College
Beveling Brunette 2015 - Present
Footsteps Dancewear July 2015 - October 2015
C. Orrico- Lilly Pulitzer February 2015 - April 2015
SeaWorld Parks & Entertainment August 2014 - December 2014
The Christmas Shop September 2014 - November 2014
Steps on Broadway May 2014 - July 2014
Marymount Manhattan College September 2013 - April 2014
Eros Movement Company October 2013 - February 2014
Holland America Line 2012 - 2013
Bonezzi Switzer Polito & Hupp Co. L.P.A. June 2010 - August 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Retail Sales, Dance, Promotions, Writing, Text Editing, Social Media..., Blogging, Research, Fashion
Education
Marymount Manhattan College 2010 — 2012
Bachelor of Arts (BA), Communication Arts, Cum Laude
The University of Akron 2008 — 2010
Dance
Seabourn Cruise Line May 2014 - Present
Stannard Farm April 2011 - Present
Holland America Line January 2013 - May 2014
Holland America Line January 2011 - January 2013
Holland America Line October 2008 - January 2011
Holland America Line July 2006 - October 2008
Skills
Direct Marketing, Loyalty Marketing, Marketing Communications, Marketing Strategy, Project Management, Marketing, Marketing Analytics, Email Marketing, Creative Strategy, Customer Retention, Cruises, Online Advertising, Relationship Marketing, Digital Marketing, Online Marketing, Event Management, B2B Marketing, Campaign Management, Integrated Marketing
Education
Lake Washington Technical College
Associate of Arts (AA), MultiMedia Design and Production
PRO Unlimited August 2015 - Present
Monona Terrace Community and Convention Center June 2013 - Present
IATSE local 251 April 2006 - Present
Bright Red Studios August 2013 - August 2014
Alliant Energy Center October 2009 - October 2013
Stage Q June 2013 - September 2013
John S. Hyatt & Associates Inc. June 2010 - February 2011
Monona Academy of Dance October 2007 - January 2011
Wisconsin Union Theaters June 2000 - April 2008
Holland America Line March 2003 - March 2004
Skills
Lighting Design, Event Management, Graphic Design, Stage Management, Theatre, Theatrical Production, Stage Lighting, Event Planning, Stage, Entertainment, Trade Shows, Sound, Lighting, Live Events, Social Media
Education
Madison Area Technical College 2006 — 2008
Advanced Technical Certificate, Web Design
University of Wisconsin-Madison 1998 — 2003
BFA, Fine Art, Theater
Booking.com March 2012 - Present
Booking.com June 2010 - February 2012
Holland America Line December 2007 - June 2009
Servicios Navieramar, Port Agents. March 2007 - December 2007
Carnival Cruise Lines March 2002 - March 2007
Miami Travel CA. 2000 - 2002
Avensa - Servivensa Airlines 1995 - 2000
Lufthansa Airlines 1991 - 1995
Skills
Team Building, Tourism, Leadership, Hospitality, Customer Service, Social Skills, Customer Satisfaction, Hospitality Industry, Teamwork, Sales, Training, Call Centers, English, Project Planning, Social Media, Management, Performance Management, Team building, Team Leadership, Coaching, Hotels, Human Resources
Education
Universidad Rafael Belloso Chacín 1991 — 2001
Miami Dade College 1988 — 1990
English
Holland America Line April 2008 - Present
Holland America Line May 2007 - April 2008
Holland America Line January 2007 - May 2007
Northwest Immigrant Rights Project December 2006 - January 2007
Fox Broadcasting Company June 2006 - December 2006
Katz Media Group August 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Team Leadership, Event Planning, Teamwork, Editing, Social Networking, Event Management, Time Management, Data Analysis, Negotiation, Spanish, Social Media Marketing, Sales, Leadership, Team Building, Inventory Management, Public Relations, Analysis, Marketing, Advertising, Marketing Communications, Data Entry, Project Management, Training, Management, Hospitality, Marketing Strategy, Customer Satisfaction, Coaching, Market Research, Accounting, Leadership Development, Administrative..., Retail, Access, Tourism
Education
Loyola Marymount University 2003 — 2005
Bachelor's of Business Administration, Marketing
The Catholic University of America 2001 — 2002
International Economics
Comcast December 2007 - Present
ASYMCA, WIC January 2003 - September 2005
Holland America Line May 1997 - October 2001
Skills
Telecommunications, Call Centers, Wireless, Customer Experience, Troubleshooting, VoIP, Workforce Management, Billing Systems, System Deployment, Switches, Technical Support, Operating Systems, VPN, Cisco Technologies, Integration, Software Installation, Avaya, TCP/IP, Telephony, Vendor Management, Disaster Recovery, Data Center, IP
Education
Metropolitan State College of Denver 2010 — 2014
Continuing, Speech, Language, Hearing Sciences
Ketchikan High School 1993 — 1997
High School Diploma
Getty Images May 2014 - Present
Rylem December 2012 - Present
Getty Images December 2004 - November 2010
Getty Images February 2001 - December 2004
Holland America Line April 1998 - October 1999
Holland America Line April 1991 - October 1999
Holland America Line March 1997 - April 1998
Skills
Oracle, Great Plains, Concur, Accounts Payable, Accounting, Quickbooks, General Ledger, Billing, Accruals, Account Reconciliation, Sarbanes-Oxley Act, Training, GAAP, US GAAP, Great Plains Software, Budgets, QuickBooks, Revenue Recognition
Education
North Seattle Community College 2009 — 2013
In Progress, Accounting
Stratford Career Institute, Washington D.C 2001 — 2002
Diploma, Bookkeeping
Griffin Business College 1986 — 1989
Diploma, Travel and
Holland America Line January 2008 - August 2013
Apex Systems/Microsoft August 2006 - August 2007
Skills
Active Directory, Microsoft Exchange, DNS, TCP/IP, Troubleshooting, Account Creation, RSA Tokens, Remote User Support, VPN, Application Support, Password Management, Track-It, Operating Systems
Education
North Carolina State University 1983 — 1985
Bachelor of Arts (BA), Political Science (Criminal Justice)
Holland America Line October 2008 - Present
Evergreen Court July 2007 - October 2008
Architectural Werks, Inc. September 2000 - August 2006
Education
Linfield College 2003 — 2007
B.A., Mass Communication
Lake Washington High School 2000 — 2003
H.S. Diploma
Broadway Palm Dinner Theatre September 2009 - Present
Holland America Line August 2008 - September 2009
Show Palace Dinner Theatre November 2008 - February 2009
Theatre by the Sea June 2008 - August 2008
Show Palace Dinner Theatre February 2007 - June 2008
Theatre by the Sea 2007 - 2007
Fulton Opera House 2005 - 2005
Naples Dinner Theatre 1999 - 2000
Coopers & Lybrand Consulting 1998 - 2000
Skills
Stage, Singing, Theatre, Musical Theatre, Performing Arts, Vocal, Piano, Acting, Comedy, Dance, Entertainment, Improvisation
Education
Montana State University-Bozeman 1988 — 1992
APL Maritime, Ltd. March 2012 - Present
Marine Fire Training, LLC April 2010 - Present
Majestic America Line/Windstar Cruises May 2007 - September 2008
Holland America Line June 2005 - May 2007
Holland America Line January 2003 - June 2005
Holland America Line October 2002 - January 2003
Special Expeditions/National Geographic Explorer January 1997 - January 2001
Skills
Maritime, Strategic Planning, Budgeting, Emergency Management, Cruises, Excel, Word, Transportation, Contract Negotiation, Public Speaking, Problem Solving, Team Building, Negotiation, Microsoft Word, Budgets, Shipping, Management, Microsoft Excel, Maritime Operations, Customer Service, Training, Auditing, Inspection, Ports, International Shipping, Safety Management..., Operations Management, ISM, Ships, Marine Operations, Navigation, Maritime Security
Education
Massachusetts Maritime Academy 1977 — 1981
Bachelor of Science (BS), Marine Transportation
Holland America Line November 2013 - Present
Seattle SouthSide Visitors Center February 2013 - June 2013
Alaska Airlines May 1999 - October 2006
Skills
Customer Service, Event Planning, Sales, Time Management, Marketing, Public Relations, Training, Leadership, Strategic Planning, Team Building
Education
Miami Dade College 1983 — 1985
MTR Western January 2012 - Present
Holland America/PRINCESS - Alaska Land Operations April 2009 - December 2011
Holland America Line October 2006 - April 2009
Motor Coach Industries March 2002 - September 2006
Penske Truck Leasing October 1998 - February 2002
Rollins Truck Leasing 1998 - 2001
Gart Brothers Sporting Goods 1997 - 1998
Lewis-Clark State College 1993 - 1997
Skills
Transportation, Operations Management, Contract Negotiation, Budgets, Fleet Management, Strategic Planning, Customer Service, New Business Development, Team Building, Negotiation, Account Management, Customer Satisfaction, Sales Management, Management, Inventory Management, Purchasing, Contract Management, Employee Relations, Pricing, Hospitality, Sales, Process Improvement, Outlook, Microsoft Excel, Forecasting, Logistics, Leadership, Event Management, Income Statement, Process Scheduler, Training, Supply Chain, Team Leadership, Supervisory Skills, Transportation..., Marketing Strategy, Project Planning, Trucking, Safety Management..., Project Management, Process Safety..., P&L
Education
Lewis-Clark State College 1985 — 1988
History/Political Science
Lewiston Senior High School 1982 — 1984
De Brink July 2004 - Present
NEKO Ship Supplies February 2009 - February 2012
Marriott Hotel 2006 - 2012
Holland America Line 1969 - 2004
Skills
Hospitality Management, Hospitality, Hospitality Industry, Restaurants, Food & Beverage, Hotels, Hotel Management
Education
Maastricht School of Management 1961 — 1963
Funda, Hospitality
Seabourn Cruise Line 2011 - Present
Holland America Line April 1999 - Present
Fort Peck Tribal Dialysis March 1984 - July 2000
Frances Mahon Deaconess Hospital, Glasgow July 1982 - June 1998
Dakota Hospital 1974 - 1982
Skills
Management, Program Management, Maritime, Team Building, Maritime Operations, Operations Management, Contract Negotiation, Negotiation, Budgets, New Business Development, Logistics, Training, Leadership, Customer Service, Healthcare, Hospitality, Strategic Planning
Education
Minot State University 1990 — 1992
nursing
University of Baltimore 1982 — 1983
Masters, Health Systems
University of Minnesota-Twin Cities 1969 — 1971
BS, computers, math, nursing
Premier Systems, LLC ConsultantKing County2000 - Present
CIBER Inc 2008 - 2010
Premier Systems Group, Inc 1985 - 2007
Holland America Line 1985 - 1986
Education
National American University 1975 — 1979
Holland America Line June 2015 - Present
Holland America Line June 2015 - Present
SUPERVALU International August 2011 - May 2015
Athena Marketing International June 2011 - August 2011
Athena Marketing International March 2008 - June 2011
MarketFitz, Inc. September 2007 - October 2007
OMSI June 2007 - September 2007
Westech Aerosol Corporation September 2005 - January 2007
Washington State University September 2002 - December 2003
Skills
International Marketing, Global Marketing, Product Development, Market Planning, Brand Communication, Product Planning, Event Management, Marketing Management, International Business, Trade Shows, Press Releases, Marketing Communications, Marketing Strategy, Strategic Planning, Market Research, Brand Development, Competitive Analysis, Market Analysis, Promotions, Budgeting, Event Planning, Marketing Research, Customer Service, Word, Microsoft Office, Public Speaking, Excel, Product Marketing, PowerPoint, Account Management, Sales Management, Microsoft Word, Microsoft Excel, Chinese, Integrated Marketing, Food Industry, International Sales, Food & Beverage, Advertising, Marketing Plan Creation, Marketing Event Planning, P&L Management, Retail, Pricing, Brand Management, Sales
Education
National Taiwan University 2004 — 2005
ICLP, Mandarin Chinese
Washington State University - College of Business and Economics 2002 — 2003
MBA, International Business
Washington State University - College of Business and Economics 2000 — 2002
BA, Marketing
large April 2010 - Present
Holland America Line February 2008 - January 2010
Fly Over Studios 2008 - 2008
Playhouse On The Square May 2003 - April 2006
Skills
Composition, Musical Theatre, Keyboards, Conducting, Theatre, Acting, Entertainment, Choreography, Social Media, Event Management, Event Planning, Public Relations, Public Speaking, Music Education, Singing
Education
Millikin University 1999 — 2003
B.M., Commercial Music
Holland America Line July 2008 - February 2009
Education
Marymount Manhattan College 2006 — 2010
Mills Entertainment December 2014 - Present
brokeGIRLrich July 2012 - Present
Speakeasy Dollhouse May 2015 - September 2015
New York City Center December 2013 - December 2014
Ringling Brothers and Barnum & Bailey Circus November 2012 - December 2013
Holland America Line June 2011 - September 2012
Holland America Line June 2008 - June 2011
The Music Pier June 2006 - August 2007
The King's Players August 2005 - May 2007
Skills
Stage Management, Production Management, First Aid, Cpr Certified, AED, Report Writing, Organization, Interpersonal..., Light Board Operator, Paperwork, Read Music, Crowd Control, Theatre, Musical Theatre, Stage, Music, Production Managment, Sound, Video, Lighting, Stage Lighting, Theatrical Production, Live Events, Television, Lighting Design, Set Design, Technical Direction, FOH, Rigging, Live Sound, Entertainment, Festivals
Education
The University of Sheffield 2010 — 2011
MA, Theatre and Performance Studies
Liberty University 2005 — 2008
M.Div, Theology/Apologetics
Stockton University 2002 — 2005
B.A., Theater Production, Literature
Rahway High School 1999 — 2002
Holland America Line June 2006 - Present
Skills
Sabre, Apollo, Cruises, Airlines, Microsoft Office, Word, Excel, PowerPoint, Microsoft Excel, Hospitality, Library Science, Sales, Travel Management, Tourism, Customer Service, Business Travel, Leisure Travel, Teamwork, Hotels, Event Planning, Event Management, Time Management, Online Travel, Hospitality Industry, Microsoft Word, Travel Planning, Leisure
Education
Macomb Community College 1978 — 1980
AA
Holland America Line January 2014 - Present
M.J. Hall & Company, Inc. August 2013 - September 2013
Action Training Systems April 2012 - March 2013
The Edgewater September 2009 - August 2010
The Westin Seattle February 2004 - January 2009
Sixth Avenue Inn / Days Inn Town Center July 2001 - February 2004
Sheraton Seattle Hotel & Towers December 1997 - July 2001
Meadowmeer Golf & Country Club December 1995 - February 1997
Wing Point Golf & Country Club April 1992 - November 1995
KOTY-FM / KTCR-AM February 1990 - February 1991
Skills
Hotels, Resorts, Food & Beverage, Negotiation, Cold Calling
Education
Mt. Hood Community College 1984 — 1986
Radio Production Technology
Newport High School 1984 — 1984
n/a, general
Crook County High School 1980 — 1984
HS Diploma, Gneral
Holland America Line February 2011 - September 2012
Maximum Entertainment September 2010 - December 2010
Kurt Killam/Orpheum Theatre Benefit August 2010 - August 2010
I Love a Piano 2007 - 2009
Skills
Musical Theatre, Theatre, Performing Arts, Dance, Acting, Broadway, Plays, Stage, Drama, Singing, Comedy, Entertainment, Shakespeare, Stage Management, Choreography, Production Managment, Ballet, Arts Administration, Stage Combat, Improvisation
Education
Millikin University 1997 — 2001
BFA, Musical Theatre
IATSE Local 201 March 1992 - Present
Holland America Line September 1993 - March 1999
Holland America Line 1993 - 1999
Skills
Microsoft Office, Excel, Word, Customer Service, PowerPoint, Vari*lite series 300..., WholeHog 2 programmer, Website Development, Microsoft Excel, Microsoft Word, Photoshop, Public Relations, Social Media, Entertainment, Event Management, Theatre
Education
Mott Community College 2009 — 2012
Holland America Line July 2012 - Present
Synergy Medical Fitness Center October 2011 - June 2012
Camp Adventure Youth Services June 2007 - September 2010
Education
University of California, Davis 2003 — 2007
Bachelor of Arts (B.A.), International Relations
Napa Valley College 2011 — 2012
Bachelor of Science (B.S.), Child and Family Studies
Schuchart Corporation January 2001 - Present
Gripstore.com June 1999 - April 2013
Holland America Line and Princess Cruises Alaska and the Yukon January 1999 - June 1999
Holland America Line January 1996 - January 1999
Hertz Corporation September 1988 - August 1991
The Hertz Corporation June 1979 - September 1988
Skills
Blueprint Reading, Constructability, Subcontracting, Contractors, Value Engineering, Tenant Improvement, Renovation, Framing, Carpentry, Project Bidding, Green Building, Concrete, LEED, Project Estimation, Design-Build, Contract Negotiation, Submittals, Estimates, LEED AP, RFI, Project Coordination, MS Project, Facilities Management, CPM Scheduling, Primavera P6, Procurement, HVAC, Microsoft Project
Education
Loyola Marymount University 1978 — 1981
B.A., Communication and Media Studies
Merced High School 1977 — 1978
Holland America Line January 2014 - Present
Holland America Line November 2007 - December 2013
ARAMARK May 2005 - November 2007
Skills
Financial Accounting, Oracle E-Business Suite, Microsoft Excel, Noetix, Financial Reporting, Intercompany Accounts, Forecasting, Accounting, Financial Analysis, Strategic Financial..., Data Analysis, Outlook, Microsoft Office, Sarbanes-Oxley Act, Financial Statements, Account Reconciliation, Accounts Payable, CPA, Journal Entries, US GAAP, Budgets, Internal Audit, Analysis
Education
University of Washington 2008 — 2010
Certificate, Accounting
Linfield College 2000 — 2004
B.A., Economics, English literature
War Memorial Hospital June 2014 - Present
War Memorial Hospital 2012 - Present
War Memorial Hospital August 2011 - Present
Holland America Line August 2008 - Present
War Memorial Hospital July 2009 - January 2014
Lake Superior State University 2009 - 2010
Allegiance Health January 1999 - July 2009
Jackson Community College 2002 - 2009
Skills
Hospitals, ACLS, Healthcare, BLS, Critical Care, Emergency Medicine, EMR, Leadership, Nursing Management, Bed Management, Quality Auditing, Staff Supervision, Utilization Review, EMTALA, Adult Education, Nursing Education, AHA BLS instructor, Inpatient, Patient Safety, Emergency Room, Healthcare Management, Clinical Research, Direct Patient Care, Cpr Certified, Healthcare Information..., Medicine, Acute Care, Meditech, PALS, Palliative Care
Education
Michigan State University 1995 — 1998
BSN, nursing
Holland America Line August 2010 - May 2015
CampusAuction.ca August 2009 - August 2010
Holland America Line June 2003 - May 2008
Skills
Marketing, Management, Strategic Planning, Customer Service, Technical Training, Event Management, Social Media, Public Relations, Public Speaking, Event Planning, Hospitality, Marketing Strategy, Marketing Communications, Teaching, Microsoft Word, Microsoft Excel, Microsoft Office, Windows Services, Communication, Organizational..., Training
Education
The University of British Columbia 2007 — 2009
Bachelor’s Degree, Sociology, 3.8 GPA
Kwantlen Polytechnic University 2005 — 2007
Associate’s Degree, Sociology, 3.9 GPA
Europe Express, Part of TUI, Plc January 2012 - Present
Totem Travel January 2011 - May 2012
Holland America Line June 2009 - July 2010
AAA Travel June 2010 - 2010
CSAA Travel August 2005 - July 2009
Skills
International Travel, Cruises, Travel Management, Tourism, Travel Planning, Leisure Travel, Vacation, Leisure, Business Travel, Hotels, Tour Operators, Customer Service, Hospitality, Sales, Public Relations, Hotel Booking, Time Management, Sabre, Event Planning, Online Travel, Honeymoons, Custom Itinerary...
Education
Santa Barbara City College 1993 — 1996
Montana State University-Billings 1991 — 1993
Bachelor of Arts (BA)
MCG Global, LLC Co-Founder and PrincipalMCG Global,LLC1995 - 2011
Carson, Inc. 1995 - 1999
National Car Rental 1987 - 1991
Holland America Line 1980 - 1983
The Hertz Corporation July 1977 - 1980
Hertz International 1973 - 1977
Hertz Corporation 1972 - 1973
Hertz Corporation 1970 - 1972
The Hertz Corporation 1969 - 1970
Education
Michigan State University 1962 — 1967
BA/MBA, Economics/International Transportation
Holland America Line November 2010 - Present
Holland America-Princess Alaska February 2010 - September 2010
Holland America-Princess Alaska March 2009 - September 2009
Beaver Creek Transportation November 2008 - February 2009
Skills
Teamwork, Customer Satisfaction, Hospitality Management, Customer Service, Resorts, Hospitality, Cruises, Hotels, Tourism, Sales, Travel Management, Transportation, Hospitality Industry, Revenue Analysis, Process Scheduler
Education
Lane Community College 2007 — 2008
Emergency Medicine
First National Bank January 2014 - Present
Holland America Line May 2011 - September 2011
City of Ruston April 2010 - April 2011
Skills
Tourism, Customer Service, Event Planning, Event Management, Hospitality, Leadership, Management, Microsoft Office, Social Media, Strategic Planning, Project Planning
Education
Louisiana Tech University 2005 — 2009
Family and Child Studies
Holland America Line July 2008 - Present
Skills
Sabre, Forecasting, Revenue Analysis
Education
Louisiana State University in Shreveport
Bachelor's, Library Science, Social Sciences
GreenLine Trade May 2010 - Present
Holland America Line December 2002 - June 2007
Skills
Shipping, Operations Management, Freight, Purchasing, Logistics, Freight Forwarding
Education
Lake Washington Institute of Technology
Senior Property Management
Nanny Professional September 2007 - Present
Holland America Line November 1997 - January 2005
Education
Colorado Mountain College, Glenwood Springs, CO
Administrative Assistant and Secretarial Science, General
Leeward Community College
Speech, Math
Mesa State University
French Language and Literature, history
Holland America Line September 2009 - April 2012
EJ Del Monte Corporation/Marriott Hotels April 2008 - June 2009
Marriott International June 2007 - August 2007
Skills
Revenue Analysis, Hotels, Hospitality, Hospitality Management, Hotel Management, Front Office, Event Management, Customer Service, Sales, Tourism, Cruises, Outlook, Hospitality Industry
Education
Rochester Institute of Technology 2005 — 2008
Bachelor of Applied Science (BASc), Hotel and Resort Management
Monroe Community College 2003 — 2005
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Vanderbilt University November 2013 - Present
Vanderbilt University Medical Center September 2012 - November 2013
Holland America Line April 2010 - May 2012
Holland America Line September 2008 - March 2010
Holland America Line January 2007 - August 2008
Holland America Line May 2006 - December 2006
The Heart Group June 2005 - August 2005
The Heart Group June 2004 - August 2004
The Heart Group June 2003 - August 2003
Skills
Computer Proficiency, People Skills, Difficult People, Time Management, Organization, Leadership, Problem Solving, Highly detail oriented, Spanish-speaking, Public Speaking, Public Relations, Event Planning, Customer Service, Customer Satisfaction, Coordinating Events, Project Planning, Fundraising, Event Management, Community Outreach
Education
Lipscomb University 2015 — 2017
Master of Science (M.S.), Clinical Mental Health Counseling
Stetson University 2002 — 2006
Bachelor of Science, Integrative Health Science
The Berkshire School 1998 — 2002
High School Diploma
Ensworth School
Holland America Line November 2014 - Present
Denali Advanced Integration November 2013 - November 2014
Denali Advanced Integration October 2012 - November 2013
Olympia Computer Central 2006 - 2012
Skills
Troubleshooting, Windows 7, Windows Server, CompTIA A+ Certification, IT Project+, ICND1, CIW, Windows XP Pro, Windows Vista, Cisco Certified, Microsoft Certified..., A+ Certified, Printers, Laptops, DHCP, Microsoft Office, Group Policy, Norton Ghost, Active Directory, Help Desk Support
Education
Western Governors University 2012 — 2015
Bachelor of Applied Science (BASc), Network and System Administration/Administrator
North Central Texas College 2005 — 2006
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Holland America Line March 2013 - Present
Skills
Hospitality
Education
Le Cordon Bleu College of Culinary Arts-Las Vegas 2004 — 2005
Associate of Science (AS), Culinary Arts/Chef Training