Hyatt House
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Hyatt House Employees
Fairmont Hotels & Resorts August 2014 - Present
Hyatt House September 2012 - July 2014
Golden State Warriors September 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Management, Sales, Leadership, Training, Photoshop, English, Process Improvement, Windows, Outlook, Opera, MICROS, Special Events..., Point of Purchase, Communication, Supervisory Skills, Customer Service, Event Planning, Event Management, Teamwork
Education
California State University-East Bay 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Howie Weinberg Mastering August 2013 - Present
AZ Co-Packing March 2009 - Present
Hyatt House February 2011 - March 2013
Custom Classics January 2009 - December 2010
GC Services April 2010 - October 2010
Skills
Event Planning, Customer Service, Time Management, Social Media, PowerPoint, Audio Engineering, Event Management, Microsoft Office, Microsoft Excel, Microsoft Word, Facebook, Teamwork, Marketing Communications, Research, Public Speaking, Marketing, Critical Thinking, Critical Listening, Sound, Sound Mixing, Audio Editing, Audio Mixing, Digital Audio, Pro Tools, Pyramix, Audio Mastering, Mastering
Education
Conservatory of Recording Arts and Sciences 2013 — 2013
Audio Engineering
Chandler-Gilbert community 2009 — 2012
Hyatt House December 2014 - Present
Sage Hospitality July 2014 - November 2014
Mystic Lake Casino Hotel May 2013 - July 2014
Target-Seasonal October 2012 - January 2013
Xcel Energy September 2010 - May 2012
St. Paul College Bookstore May 2010 - June 2010
Educational Credit Management March 2010 - April 2010
Skills
Customer Service, Computers, Training, Leadership, Invoicing, Team Building, Customer Satisfaction, Loans, Databases, Microsoft Office, Real Estate, Call Centers, Hospitality, Data Entry, Accounting, Process Scheduler, Time Management
Education
Normandale Community College
Associate of Applied Science Degree, Hospitality Management
Hyatt House June 2015 - Present
Arizona Cardinals Football Club February 2014 - June 2015
City of Tempe October 2011 - June 2015
Fiesta Bowl November 2012 - January 2015
Sun Devil Athletics August 2012 - May 2013
City of Dublin February 2008 - August 2012
Bath & Body Works December 2007 - August 2011
Pump It Up June 2005 - July 2007
Skills
Social Media, Customer Service, Event Management, Blogging, Sports, Facebook, Leadership, Microsoft Excel, Collaboration, Outlook, Marketing Strategy, Social Networking, Google Docs, Sports Industry, Game Day Operations, Ticket Operations, Twitter, Live Events, Authenticity, Store Operations, Microsoft Office, Program Management, Sales, Marketing, Hospitality, Promotions, Web Content Management, Administrative Functions, Paciolan, Employee Training, Event Ticketing, Problem Solving, Ticketing Software, Financial Accounting, Database Administration, Experience Working with..., QuickBooks, Critical Thinking, Identifying Client Needs, Email Marketing, Social Media Marketing, Relationship Management, Strategic Planning, Writing, Cultural Competency, Evaluation, Archtics, Continuous Process..., Opera
Education
Arizona State University 2011 — 2015
Bachelor of Science, Tourism Development & Management
Study Abroad, Australia 2013 — 2013
International and Sustainable Tourism
Study Abroad, Guatemala 2012 — 2012
Sustainable Tourism
Las Positas College 2009 — 2011
Associate in Arts, Liberal Arts & Sciences with an Emphasis on Business
Amador Valley High School 2003 — 2007
Hyatt House August 2012 - Present
Bakken Residence Suites, LLC 2011 - Present
Bakken Wireless, LLC 2011 - Present
Cascade Financial, LLC 2010 - Present
Smith Mountain Homes Realty Team 2004 - Present
Gateway Intercultural Services 1998 - Present
Pearl Investment Group, Inc 2001 - 2010
Smith Mountain Homes, LLC January 2004 - 2009
Bible League International 1997 - 2003
Independent Consultant 2000 - 2002
Skills
Investments, Fundraising, Copywriting, Lead Generation, Real Estate, Strategic Planning, Marketing Strategy, Nonprofits, Budgets, Sellers, Management, Marketing, Real Estate Economics, Start-ups, Real Estate Transactions, Blogging, Brand Development, Real Estate Development, Sales, Direct Marketing, Small Business, Business Strategy, Investment Properties, Commercial Real Estate, Mergers & Acquisitions, Entrepreneurship, SEO
Education
The Ohio State University 1986 — 1988
MBA, Finance & Operations/Logistics
Marietta College 1982 — 1986
BSPE, Petroleum Engineering
Physicians World, An Ashfield Company, Part of UDG Healthcare PLC October 2013 - Present
Elm Consulting Co December 2012 - September 2013
Hyatt House July 2012 - November 2012
The Heldrich July 2011 - August 2012
Corporate Appreciation Events May 2012 - July 2012
The Heldrich February 2011 - May 2011
Rutgers Against Hunger/The New Brunswick Community Farmers Market October 2009 - May 2011
Skills
Event Planning, Time Management, Social Media, Microsoft Excel, Wedding Planning, Marketing, Customer Service, Banquet Event Orders..., Microsoft Office, Communication, Coordinating Events, Conference Coordination, Goal Oriented, Typing, Organization, Coordinating Special..., Strategic Planning, Task Driven, Media Studies, Social Media Outreach, Hospitality, Social Skills, Corporate Etiquette, Passion to Succeed, Highly Dedicated, Highly Reliable, Positive Team Player, Works well in a team, Flexible to Change, Independent Thinking, Outlook, PowerPoint, Event Management, Social Networking, Leadership, Catering
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor of Applied Science (BASc), Environmental Business Economics - Food Industry Economics
Paramus High School 2005 — 2009
High School
South Florida Dental Arts October 2014 - June 2015
Homewood Suites by Hilton February 2014 - June 2014
Hyatt House March 2008 - January 2014
Madsz Event Planning March 2007 - October 2009
Macys February 2007 - August 2007
Skills
Front Office, Employee Relations, Time Management, Customer Service, Team Building, Hotels, Hospitality Industry, Hospitality Management, Customer Satisfaction, Event Management, Recruiting, Negotiation, Leadership, Sales, Training, Hospitality, Hotel Management, Food, Catering, Tourism, Meeting Planning, Guest Service Management, Event Planning, Delphi, Wedding Planning, Social Networking, Leisure, Social Media Marketing, Outlook, Opera, OnQ, Corporate Events, Coordinating Events, Hotel Booking, Contract Negotiation, Microsoft Office, Spanish, Social Media, Management
Education
Florida International University 2004 — 2012
Hospitality Management
The Home Depot September 2008 - Present
Hyatt House September 2008 - October 2013
Albertsons June 2000 - December 2006
Education
California State University-Sacramento 2013 — 2016
Sierra College
Associate of Arts and Sciences (AAS), Social and Behavioral Studies
Hyatt House April 2014 - Present
Hyatt House August 2013 - April 2014
Hyatt House October 2011 - August 2013
Skills
Customer Service, Restaurants, Merchandising, Cooking, Event Management, Event Planning, Menu Costing, Front Office, Photoshop, Microsoft Office, Catering, Banquets, Hotels, Food, Process Scheduler, Management
Education
Lake Washington Technical College 2010 — 2013
Associate's Degree, Culinary Arts/Chef Training, 3.88
Hyatt House October 2014 - Present
Target November 2013 - Present
Embassy Suites February 2012 - October 2014
ZX Fitness May 2011 - July 2013
ZX Fitness December 2010 - January 2012
Sports & Fitness November 2009 - May 2010
24 Hour Fitness June 2007 - August 2008
Skills
Athletics, Exercise Physiology, Nutrition, Rehabilitation, Athletic Training, Sports Injuries, First Aid, Strength Training, Physical Therapy, Operant Conditioning, Clinical Research, Personal Training, Fitness Training, Weight Training, Fitness, Prevention, Wellness, Sports Nutrition, AED, Cpr Certified, Wellness Coaching, Nutritional Counseling, Agility, Kinesiology, Injury Prevention, Stretching, Pilates, Injury, Functional Training, Customer Service, Hotel Management
Education
University of North Carolina at Charlotte 2008 — 2011
Bachelor of Science, Athletic Training
University of Louisiana at Monroe 2007 — 2008
Bachelors of Science, Kinesiology
Avis Budget Group February 2014 - Present
Aurora History Museum May 2012 - Present
The Ritz-Carlton Hotel Company LLC October 2012 - February 2014
Hyatt House January 2012 - October 2012
Denver Art Society August 2011 - January 2012
Salt Lake Art Center November 2010 - August 2011
Hyatt Hotels Corporation October 2010 - August 2011
Utah Museum of Fine Arts November 2010 - June 2011
Days Inn April 2010 - August 2010
Urban Arts Academy August 2009 - December 2009
Skills
Spanish, French, Photoshop, Microsoft Office, Adobe Software, Auditing, Internet, Social Media, Data Entry, Marketing, Nonprofits, Museums, Customer Service, Management, Event Planning, Sales, Public Speaking, Strategic Planning
Education
University of Minnesota-Morris 2005 — 2009
BA, Art History
Aimbridge Hospitality October 2015 - Present
Aimbridge Hospitality November 2014 - September 2015
Hyatt Place August 2014 - November 2014
Hyatt House April 2013 - August 2014
Hyatt House March 2012 - April 2013
Hyatt House September 2011 - December 2011
Hotel Sierra July 2010 - August 2011
The Melting Pot November 2009 - February 2011
Olive Garden June 2006 - June 2010
KRON-TV September 2008 - May 2009
Skills
Sales, Marketing, Contract Negotiation, Client Billing, Event Management, Microsoft Word, Microsoft Excel, Microsoft Office, Booking Systems, Clerical Skills, Video Editing, Public Speaking, Copy Editing, Bartending, Public Relations, Customer Service, Final Cut Pro, Camera Operating, Concierge Services, Photoshop, Interviews, Video Production, Storytelling, Online Marketing, Social Media, Radio Broadcasting, Writing, Booking, Interviewing, Hosting, Camera Operator, Technical Direction, Event Planning, Editing, Social Networking
Education
San Francisco State University 2005 — 2009
BA, Broadcast Journalism
Grace Harvest Assoc. October 2014 - Present
Hyatt House October 2014 - Present
holmes student center July 2011 - August 2014
Hampton inn at Dekalb February 2014 - May 2014
Skills
Food Service, Catering, Banquets, Food, Customer Satisfaction, Hospitality Management
Education
Northern Illinois University 2010 — 2014
Bachelor's degree, Hospitality Administration/Management
Hilton San Diego Airport/Harbor Island June 2015 - Present
Hyatt House September 2014 - June 2015
Tequila Bar and Grille May 2013 - October 2013
Aztec Shops Ltd. April 2012 - April 2013
Aqua Adventure Water Park May 2009 - August 2012
Skills
Cash Handling Experience, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Experience, Food Service, Food & Beverage, Multi Tasking, Energetic team player, Positive Team Player, Friendly Personality, Work in A Fast Paced..., Communication, Time Management, Catering, Social Networking, Hospitality Management, PowerPoint, Event Planning, Social Media, Teamwork, Hospitality, Hospitality Industry
Education
San Diego State University-California State University 2011 — 2015
Bachelor’s Degree, Hospitality Administration/Management
Universitat de Barcelona 2014 — 2014
Summer Study Abroad Program
Washington High School 2007 — 2011
High School
Crowne Plaza® Hotels & Resorts May 2013 - Present
Extended Stay America 2012 - 2013
Hyatt House 2011 - 2012
Wyndham Hotel Group 2008 - 2009
Peabody Hotel Group 2008 - 2009
SpringHill Suites by Marriott 2007 - 2008
Skills
Front Office, Accounting, Accounts Receivable, Accounts Payable, Sales
Education
Inglewood High School 1999 — 2003
High School Diploma
American InterContinental University 2006 — 2008
Associate's Degree, Business Administration, Management and Operations
University of Phoenix
Hyatt House June 2015 - Present
Marriott Chicago Northwest April 2004 - December 2014
O'Leary Contractors Equipment and Supply March 2000 - August 2003
General Window Cleaning Company November 1998 - December 1999
City of Chicago, Department of Aviation October 1988 - July 1998
Skills
Maintenance & Repair, Home Renovations &..., Customer Satisfaction, Customer Service, Hospitality Industry, Teamwork, Rooms Division, Leadership, Training, Hospitality, Time Management, Event Management, Human Resources, Team Leadership, Retail, Food Service, Management
Education
Amundsen High School 1970 — 1974
Diploma Earned
City Colleges of Chicago-Harry S Truman College
Mathematics
Hyatt House January 2015 - Present
Homewood Suites by Hilton Hotel October 2012 - January 2015
Hampton November 2006 - October 2012
Hampton Inn Tracy November 2006 - October 2012
Aspen Hills, Inc. December 2004 - October 2006
InterContinental Hotels Group July 2002 - November 2004
The Ritz-Carlton Hotel Company LLC January 1999 - July 2002
Skills
Sales, Hotels, Management, Training, Budgets, Customer Service, Food & Beverage, Time Management, Customer Satisfaction, Team Leadership, Restaurants, Trade Shows
Education
Manhattanville College
BA, Business Management
Westchester Community College
AA
Hyatt House April 2004 - Present
Carson Pirie Scott November 1999 - January 2002
Value City Department Stores June 1999 - October 1999
WHSmith May 1998 - May 1999
Marshall Field's February 1984 - December 1996
Skills
Operations Management, Budgets, Team Leadership, Human Resources, Payroll Services, Benefits Administration, Recruiting, Conflict Management, Performance Management, Customer Satisfaction
Education
University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.), Business Administration
Hyatt House January 2014 - Present
Rockit Bar & Grill 2013 - 2013
Preferred Appraisal Group, Inc. 2010 - 2012
Jewel Food Stores January 2009 - December 2010
University of St. Francis 2010 - 2010
Skills
Cash-handling, Management, Customer-focused Service, Communicaitons, Sales, Real Estate, Leadership, Customer Satisfaction, Training, Outlook, Customer Service, Retail, Time Management, Process Scheduler, Payroll, Event Planning
Education
University of St. Francis 2001 — 2004
Bachelor of Arts (B.A.), Organizational Communication, Marketing
North Central College
oak park river forest high school
Hyatt House November 2013 - Present
The Litchfield Inn July 2012 - November 2013
The Litchfield Inn July 2012 - December 2012
Chili's September 2007 - December 2012
Clipper and Shears May 1994 - August 1996
Skills
ServSafe, Cash Handling Experience
Education
Central Connecticut State University 2013 — 2018
Bachelor's of Science, Hospitality & Tourism
Naugatuck Valley Community College 2010 — 2013
Associate of Science (A.S.), Hotel Management
Naugatuck Valley Community College 2010 — 2013
Associate of Science (A.S.), Food Service Management
Western Connecticut State University 2011 — 2011
American Hotel & Lodging Educational Institute
Westin Hotels & Resorts May 2015 - Present
Westin Hotels & Resorts June 2014 - May 2015
HYATT house May 2014 - June 2014
Barnes & Noble November 2006 - April 2014
Itasca Country Club May 2013 - August 2013
Chicago Hilton Indian Lakes Resort May 2012 - August 2012
Skills
Event Planning, Hospitality, Hospitality Management, Microsoft Office, Food & Beverage, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Hospitality Industry, Front Office, Hotels, Teamwork, Retail, Leadership
Education
Bradley University 2011 — 2013
BS, Hospitality Administration/Management
First Call Hospitality, Inc. March 2015 - Present
Sheraton Suites Tampa Airport Westshore August 2014 - March 2015
Carver Hotel Group August 2013 - August 2014
Hyatt House July 2012 - August 2013
Courtyard by Marriott Tysons Corner Fairfax April 2005 - July 2012
Interstate Hotels & Resorts December 2001 - April 2005
Sheraton National Hotel 2002 - 2005
Metro Center Marriott 1999 - 2002
Washington Dulles Airport Marriott 1997 - 1999
Washington Dulles Marriott 1996 - 1997
Skills
Customer Service, Asset Managment, Training, Hospitality, New Hires, GSS, Hotels, Rooms Division, Sales, Hospitality Industry, Food & Beverage, Contract Negotiation, Team Building, Budgets, Front Office, Management, Asset Management
Education
Christopher Newport University 1980 — 1985
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 1985
Hyatt House April 2014 - August 2014
VerbalizeIt August 2013 - April 2014
Hong Kong Student Association at University of Washington Bothell September 2012 - June 2013
John Hay Elementary School March 2012 - June 2012
Parent-Child Center at Shoreline Community College September 2010 - December 2010
Yoshinoya July 2009 - August 2009
Quiznos May 2008 - July 2008
Fortis Insurance May 2008 - July 2008
Europe-North Laundromat September 2006 - December 2006
Skills
Editing, Blogging, Creative Writing, Social Media, Copy Editing, Proofreading, Research, Microsoft Office, Facebook, Microsoft Word, Public Speaking, PowerPoint, Journalism, Social Networking, Microsoft Excel, Event Planning, Newsletters, Customer Service, Theatre, Project Planning, Childcare, Teaching, Filing
Education
University of Washington 2011 — 2013
Bachelor of Arts (BA), Culture, Literature, and Arts
Shoreline Community College 2009 — 2011
Associate of Arts (AA), Arts Individual Plan Degree
Eureka High School 2008 — 2009
Exchange Student: Senior Class, GPA: 4.0
Hyatt House Assistant General ManagerHyatt HouseApril 2007 - August 2013
The Shore's Resort & Spa 2005 - 2006
Skills
Food & Beverage, Yield Management, Revenue Analysis, Property Management..., Micros, Hospitality, Hospitality Management, Hospitality Industry, Front Office, Catering, Hotels, Hotel Management, Opening Hotels, Rooms Division, OnQ
Education
East Stroudsburg University of Pennsylvania 2001 — 2005
Bachelor of Science (BS), Hotel, Restaurant, and Tourism Management
Radisson June 2014 - Present
Hyatt House July 2013 - June 2014
Callenstitch March 2000 - June 2013
StoneHedge Inn January 2010 - December 2010
Skills
Customer Service, Hotel Booking, Customer Satisfaction, Sales Process, Interpretation, bilingual..., Organization &..., Payment Systems, Credit Card Transaction..., Inventory Control
Education
Middlesex Community College 2010 — 2013
Associate's degree, Hospitality Administration/Management
Harvard Extension School 2008 — 2008
ESL Course, English as a Second or Foreign Language
Intermediate Language Center- Marlborough, MA 2005 — 2005
ESL Course, English as a Second or Foreign Language
Maynard High School 2001 — 2004
ESL Course, English as a Second or Foreign Language
Newpark Resort & Hotel May 2015 - Present
Self-employed January 2006 - Present
Hyatt House June 2014 - May 2015
Newpark Resort & Hotel April 2013 - September 2013
Ruth's Chris Steakhouse August 2012 - April 2013
Hotel Park City June 2012 - April 2013
US Navy June 2000 - February 2010
Skills
Military Experience, Security Clearance, Homeland Security, Customer Service, Event Planning, Organizational..., Management, Acting, Hosting Events, Mentoring, Motivational Speaking, Hospitality, Event Management, Training, Social Networking, Public Relations, Entertainment, Video, Video Production, Social Media, Public Speaking, Microsoft Office, Television, Editing
Education
Paul Mitchell the School-Salt Lake City 2013 — 2015
Cosmetology, Barber/Styling, and Nail Instructor
Academy of Dental Careers 2013 — 2013
Dental Assisting/Assistant
Summerville High School 1998 — 2000
Diploma
South Columbus High School 1996 — 1998
University of Maryland University College
Hyatt House March 2013 - Present
Hyatt House April 2012 - January 2013
Hyatt Place Dublin July 2009 - March 2012
Silicon Connections April 2009 - July 2009
Hilton Garden Inn Del Mar February 2008 - February 2009
Skills
Social Media, Social Media Marketing, Marketing, Marketing Strategy, Marketing Communications, Market Research, PowerPoint, Public Speaking, Integrated Marketing, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, Event Planning, Customer Satisfaction, Event Management
Education
San Diego State University-California State University 2006 — 2008
BS, Business Administration- Integrated Marketing Communications
Big Brothers Big Sisters of Central California May 2014 - Present
Hyatt House August 2013 - May 2014
500 Club Casino January 2013 - July 2013
Club One Casino February 2010 - January 2013
Skills
Hospitality Management, Hospitality, Hotels, Casino, Customer Service, Hospitality Industry, Customer Satisfaction, Hotel Management, Restaurants, Hiring, Event Management
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Hospitality Administration/Management
Fresno City College 2006 — 2009
Associate's degree, Business Administration, Management and Operations
Hyatt House March 2015 - Present
Unionville Vineyards August 2014 - Present
Mary Kay Inc. May 2014 - Present
Melissa Cenker Consulting April 2014 - June 2014
CVS Caremark Corporation January 2006 - April 2014
Wizard Studios Global Events June 2013 - August 2013
Johnson & Wales University September 2011 - July 2012
CVS/Pharmacy January 2008 - December 2011
Skills
Customer Service, Time Management, Event Planning, Fundraising, Social Networking, Microsoft Office, Facebook, Photoshop, Marketing, Hospitality, Microsoft Word, Social Media, Outlook, Public Relations, Leadership, Hospitality Management, PowerPoint, Event Management, Data Entry, Teamwork, Special Events..., Corporate Events, Adobe Creative Suite, Microsoft Excel, Public Speaking, Social Media Marketing, Sales, Mac, InDesign, Team Leadership, Wedding Planning, Trade Shows, Retail, Illustrator, OS X, Volunteer Management, Catering, Search Engine Ranking, Email Marketing, Marketing Communications, Opera
Education
Johnson and Wales University 2010 — 2014
Bachelor of Science, Sports/ Entertainment and Event Mangement
Hunterdon Central Regional High School 2006 — 2010
YMCA July 2015 - Present
Balduccis December 2014 - Present
Wegmans Food Markets May 2014 - Present
Allied Barton Securtiy February 2015 - May 2015
The common bond market January 2015 - February 2015
Whole Foods Market August 2014 - September 2014
Newbury College August 2010 - January 2014
Mosaic Sales Solutions July 2013 - July 2013
Stone hearth pizza company July 2012 - November 2012
Hyatt House May 2012 - July 2012
Skills
Bartending, sales,..., Inventory Control, Retail, Management, Customer Service, Sales, Hospitality, Food, Restaurants, Public Relations, Project Planning, Time Management, PowerPoint, Microsoft Word, Food & Beverage, Microsoft Excel, Event Management, Leadership, Food Service, Team Building, Inventory Management, Customer Satisfaction, Teamwork, Public Speaking, Marketing, Communication, Teaching, Training, Microsoft Office, Research, Social Networking, Cooking, Physical Security, Security, Event Planning, Social Media
Education
Sig Sauer academy 2014 — 2014
Basic handgun proficiency classes 101- 103
Newbury Brookline Massachusetts Roger A Saunders school of Hotel and Restaurant management 2010 — 2014
BS Degree, Hotel
Newbury College 2010 — 2014
Bachelor's degree, Hotel, and Restaurant Management
Newbury College Brookline Massachusetts 2010 — 2014
Hotel and restaurant management
Drink masters bar school 2012 — 2012
Bar certification, Bartending/Bartender
Bunnell high school stratford , Ct 2008 — 2010
Diploma, General
Roger A Saunders school of Hotel and Restaurant management
BS Degree, Hotel & Restaurant Management
Hobbs the Band November 2012 - Present
Self November 2011 - Present
Steven Davis June 2013 - September 2014
FivePine Lodge April 2013 - July 2013
Save the Seed May 2012 - May 2013
Hyatt House July 2010 - November 2012
Nouveau Studios August 2012 - October 2012
California State University, Fullerton January 2012 - May 2012
The Daily Titan August 2011 - May 2012
Titan Sports Recap January 2011 - January 2012
Skills
Journalism, Copy Editing, Final Cut Pro, Social Media, Newspaper, Editing, Photography, Adobe Creative Suite, HTML, CSS, Photoshop, Graphic Design, InDesign, Dreamweaver, New Media, Coda, Web Design, Videography, Google Docs, Digital Media, Creative Concept Design, Logo Design, Spanish, Bootstrap, Online Journalism, News Writing, Feature Articles, Blogging, Writing, Layout, Fact-checking, Soundslides, After Effects, C++, Social Media Marketing, Customer Service, Marketing, Hospitality, Creative Writing, WordPress, AP Style, Web Content, Video Editing, Newspapers
Education
California State University-Fullerton 2007 — 2012
Bachelor of Arts (B.A.), Communications, Journalism, and Spanish
Universidad de Granada 2009 — 2010
Filología Española
Citizens Bank January 2015 - Present
Palm Island Resort Cape Haze, FL November 2011 - Present
Hilton Garden Inn May 2013 - March 2015
Hyatt House October 2013 - January 2015
Hyatt House May 2013 - January 2014
Palm Island Resort January 2011 - November 2011
Palm Island Resort February 2010 - July 2010
MC Sports September 2008 - December 2009
Skills
Guest Service Management, Microsoft Office, Customer Service, Email Marketing, Website Development, Website Updating, Multicultural Education, Resorts
Education
Indiana University-Purdue University at Fort Wayne 2006 — 2011
Bachelor's degree, Hospitality Administration/Management
Chabot-Las Positas Community College District January 2013 - Present
Home Management March 2011 - Present
Hyatt House April 2013 - June 2014
Wells Fargo Bank May 2006 - May 2011
Sunstone Hotels December 2004 - April 2006
Pinnacle Hotels USA June 2003 - December 2004
Radisson Hotel Harbor View June 2002 - June 2003
Hampton Inn Del Mar November 2000 - June 2003
Humphrey's Half Moon Inn & Suites March 1999 - November 2000
Skills
Hospitality Management, Sales Management, Investment Banking, Retail Banking, Office Administration, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Delphi, Opera, System 21, FOSSE, ACT!, Yield Management, Sales Contracts, GDS systems, Customer Satisfaction, Social Media, Account Management, Revenue Forecasting, Customer Service
Education
Las Positas College 2013 — 2015
Registered Nursing/Registered Nurse, 3.7
San Diego State University-California State University 1995 — 2001
Bachelor of Arts, Communication
Carondelet High School
Hotel Arista- CityGate Center: a Benchmark property December 2013 - May 2015
Hyatt House June 2012 - December 2013
Rooster's Barn and Grill March 2012 - May 2012
California Pizza Kitchen April 2011 - March 2012
House of Blues Chicago October 2009 - October 2010
The Cheesecake Factory September 2008 - October 2009
Skills
Computer Graphics, Hospitality Management, Event Planning, Bartending, Restaurant Management, Food & Beverage, Menu Development, Food Service, Hospitality, Catering, Cooking, Fine Dining, Time Management, Hotel Management, Customer Service, Hospitality Industry
Education
Roosevelt University 2011 — 2013
Master's Degree, Hospitality and Tourism Management
Loyola University of Chicago 2005 — 2009
Bachelor of Arts, Journalism
Apple Federal Credit Union January 2015 - Present
Hyatt House August 2014 - November 2014
Capital One November 2013 - August 2014
Nordstrom October 2012 - August 2013
Skills
Interpersonal..., Written Communication, Team Building, Customer Service, Sales, Organization Skills, Microsoft Office, Microsoft Word
Education
George Mason University 2014 — 2015
Bachelor of Science (B.S.), Management
Northern Virginia Community College 2012 — 2014
Associate of Science (A.S.), Business Administration
Virginia State University 2011 — 2012
Criminal Justice
Hyatt House May 2015 - Present
BF Saul Property Company December 2014 - May 2015
Washington Plaza Hotel February 2011 - December 2014
Comfort Inn July 2010 - February 2011
Hilton Worldwide February 2008 - July 2009
Embassy Suites February 2008 - July 2008
Embassy Suites February 2007 - July 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Management, Sales, Hospitality, PowerPoint, Event Management, Event Planning, Microsoft Excel
Education
Northern Virginia Community College 2015 — 2017
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Redlands High School 2011 — 2015
Diploma
Redlands High School 2001 — 2005
Hyatt House May 2015 - Present
Hyatt House December 2013 - May 2015
Valley Forge Casino Resort March 2012 - December 2013
Skills
Front Office, Hospitality, Hospitality Industry, Hotels, Resorts, Hotel Management, Rooms Division, MICROS, Customer Service, Hospitality Management, Microsoft Office, Customer Satisfaction, Food, Microsoft Excel, Event Management, Banquets, Property Management..., PowerPoint
Education
Montgomery County Community College 2010 — 2011
n/a, Accounting
Elizabethtown College 2007 — 2009
n/a, General education
Hyatt House March 1990 - Present
Hyatt Summerfield Suites March 1990 - September 2011
Skills
Customer Satisfaction, Hospitality Industry, Hotels, Hospitality Management, Income Statement, Hospitality, Hotel Management, Revenue Analysis, Property Management..., Customer Service, Budgets, Sales, Food & Beverage, Pre-opening, P
Education
El Camino College
Hyatt House 2012 - 2014
Tri County Hospital - Williston July 2011 - May 2013
Skills
Medical assisting,...
Education
Henry Ford Community College 2007 — 2010
Associate of Science (A.S.), Allied Health and Medical Assisting Services
AmeriCorps September 2015 - Present
V Squared Events July 2015 - Present
Coastal Group Events November 2014 - Present
Hyatt House February 2014 - September 2015
TEAM Enterprises May 2012 - September 2014
Townsquare Media January 2014 - May 2014
Pat's Pizza September 2008 - January 2014
Skills
Creative Concept Design, Catering, Organization, Critical Thinking, Multi Tasking, Team-oriented, Work Well Independently, Communication, Customer Service, Cash Handling Experience, Computer Proficiency, Microsoft Office, Time Management, Highly detail oriented, Problem Solving, Self-confidence, Self Learning, Adaptability, Integrity, Determination, Highly Ambitious, Highly self-motivated, Restaurant Management, Open Minded, Promotions, Passion to Succeed, Marketing, Social Media Marketing, Radio Promotions, Radio Broadcasting, Event Planning, WordPress, Microsoft Word, Microsoft Excel, PowerPoint, Management Consulting, Event Management, Social Media, Digital Marketing, Entrepreneurship, Management, Social Networking, Teamwork
Education
Correlations LLC 2014 — 2014
Professional Certification, Meeting and Event Planning
Rowan University 2012 — 2014
Bachelor of Science, Business/Entrepreneurship
Camden County College 2011 — 2012
Business Administration and Management, General
Atlantic Cape Community College 2009 — 2011
Associate's of Applied Sciences, Culinary Arts
Bainbridge Brewing October 2013 - Present
RedRocks Neapolitan Bistro January 2013 - August 2013
Hyatt House August 2012 - January 2013
Ann Pearl Catering August 2011 - August 2012
Meadowmeer Golf & Country Club April 2006 - June 2011
Skills
Research, Writing, Document Analysis, Event Management, Hospitality, Cooking, Microsoft Excel, Hotels, Bartending, Tutoring, Event Planning, Time Management, Teaching, Social Networking, Social Media, Customer Service, Microsoft Word, PowerPoint, Blogging, Public Speaking, Microsoft Office, Outlook, Social Media Marketing, Restaurants
Education
George Mason University 2012 — 2012
Master of Arts (M.A.), History
Washington State University 2007 — 2011
Bachelor of Arts (B.A.), History, Magna Cum Laude
Hyatt House March 2012 - Present
The Broadmoor June 2011 - Present
Hotel Sorella January 2010 - July 2010
Starwood Hotels & Resorts Worldwide, Inc. August 2007 - February 2008
Skills
Hospitality Management, Hospitality Industry, Property Management..., Hotel Management, Hotels, Front Office, Micros, Rooms Division, Hospitality, Resorts, Food & Beverage, Banquets, Pre-opening, OnQ, Revenue Analysis
Education
University of Houston 2006 — 2010
Bachelor of Science, Hotel and Restaurant Management
Hyatt House March 2013 - Present
Hyatt House December 2012 - March 2013
YMCA of Greater Boston October 2011 - November 2012
The Penn Stater January 2011 - May 2011
Hoag's Catering at Celebration Hall May 2010 - May 2011
J. Scott Catering, Associate June 2009 - January 2011
The Pennsylvaina State University January 2010 - May 2010
Neurobehavorial Group June 2007 - June 2008
Skills
German, Opera, Hospitality, Food & Beverage, Hotels, Restaurants, Event Planning, Micros, Time Management, Fundraising, Event Management, PowerPoint, Customer Service, Social Media, Customer Satisfaction, Microsoft Excel, Microsoft Office, Advertising, Meeting Planning, Sales, Banquets, Hospitality Management, MICROS
Education
Penn State University 2007 — 2011
Bachelor of Science, Hotel and Restaurant Institutional Management
Hyatt House 2013 - Present
Renaissance Hotels 2010 - 2013
Skills
Microsoft Office, Hotel Management, Hospitality, Customer Service, Hospitality Management, Microsoft Excel, Event Management, Hotels, Resorts, Restaurants, Customer Satisfaction
Education
Penn State University 2006 — 2010
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Hyatt House May 2008 - Present
Freelance artist/Illustrator January 2000 - Present
Marriott International September 2003 - December 2006
Skills
Revenue Analysis, Catering, Front Office, Hospitality, Hotel Management, Pre-opening, Banquets, Hotels, Hospitality Industry, Hospitality Management, Guest Service Management, Property Management..., Rooms Division, Customer Service, Customer Satisfaction, Food, MICROS, Resorts, Food
Education
Raritan Valley Community College 2010 — 2012
Communication and Media Studies
Hyatt House February 2014 - Present
Berkshire Farm Center 2012 - 2013
Beacon City School District October 2009 - June 2012
Skills
Case Management, Child Development, Developmental..., Adolescents, Crisis Intervention, Customer Service, Mental Health, Psychology, Mental Health Counseling
Education
Saint John's University 2008 — 2010
Bachelor's degree, Psychology, 3.8
Dutchess Community College 2006 — 2008
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Hyatt House July 2012 - Present
Hyatt House July 2012 - Present
Metropolitan Learning Center November 2011 - April 2012
Fedex National LTL January 2010 - July 2011
Cedar Point May 2009 - August 2009
Understanding and Building International Relations May 2006 - June 2007
Partnership for Youth May 2006 - October 2006
The Laurasian Institution June 2005 - July 2005
Skills
Microsoft Word, Microsoft Excel, PowerPoint, International Travel, Team Leadership, Consistency, Highly detail oriented, Customer Service, Teamwork, Microsoft Office, Property Management..., Telephone Skills, Customer Satisfaction, Management, Hospitality
Education
Rochester Institute of Technology 2007 — 2009
Biomedical Sciences
Metropolitan Learning Center 2003 — 2007
High School Diploma
Hyatt House January 2012 - Present
Teegarden Financial Corp. May 2009 - January 2012
Four Points by Sheraton September 2007 - May 2009
Hawthorn Suites by Wyndham September 2005 - September 2007
Starbucks January 2005 - September 2005
Gallop English August 2004 - January 2005
Chinese Academy of Sciences August 2003 - July 2004
Plan International March 2004 - May 2004
EF English First August 2002 - January 2004
Chang'an University September 2003 - December 2003
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Acting, Public Speaking, Writing, Guest Service Management, Management, Customer Service, Marketing, Access, Spanish, English, Time Management
Education
Armstrong State University 1996 — 1997
English
Fontbonne University 1993 — 1996
Theater
Hyatt Place November 2013 - July 2015
Hyatt House October 2012 - November 2013
Holiday Inn Express & Suites February 2012 - October 2012
Hyatt Place November 2010 - February 2012
Hard Rock Cafe May 2009 - January 2010
Miller's Ale House Restaurants May 2006 - January 2009
Skills
Hospitality Industry, Customer Service, Hospitality, Hotels, Front Office, Hotel Management
Education
Keiser University-Ft Lauderdale 2007 — 2009
Associate of Science (AS), Crime Scene Investigation, 3.56
Merrill Lynch January 2015 - Present
TIAA-CREF June 2014 - January 2015
DryCASE August 2013 - January 2014
Hyatt House March 2013 - January 2014
Construction Specialties, Inc June 2013 - August 2013
Merrill Lynch April 2013 - August 2013
Earth Fare - the healthy supermarket January 2011 - August 2011
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Marketing Research, Team Leadership, Marketing Strategy, Social Networking, Marketing, Teamwork, Social Media Marketing, Customer Service, Event Planning, Event Management, Time Management, Customer Satisfaction, Outlook, Marketing Communications, Public Speaking, Data Analysis, Team Building, Economics, Entrepreneurship, Creative Writing, Conflict Resolution, Leadership, Market Research, Music, Promotions, Analysis, Management, Public Relations, Fundraising, Finance, Research, Product Development, Online Marketing, Google Analytics, Market Analysis, CRM, English, Financial Analysis, Financial Services
Education
University of North Carolina at Wilmington 2011 — 2014
Bachelor of Science in Business Administration (B.B.A.), Marketing/Marketing Management, General, 3.0 GPA
Central Piedmont Community College 2009 — 2010
General Studies, Business Administration and Management, General
Hyatt House July 2015 - Present
Great Eastern Radio April 2008 - July 2015
True North Hotel Group June 2014 - April 2015
Larkin Hospitality Group October 2013 - May 2014
Six South Street Hotel October 2011 - November 2013
Hotel Coolidge August 2010 - October 2011
Five-Star Cleaning Company May 2010 - August 2010
Woodstock Inn & Resort August 2009 - March 2010
Killington Ski Resort September 2006 - April 2007
Skills
Online Marketing, Training New Employees, Hotel Reservations, Hospitality, Hotels, Resorts, Customer Service, Hospitality Management, Hotel Booking, Food & Beverage, Event Management, Front Office, Hospitality Industry, Hotel Management, Management, Revenue Analysis, Rooms Division
Education
Lewis and Clark College 2002 — 2006
Bachelor of Arts, Communications
New England College 1999 — 2002
Environmental Studies
Gould Academy 1996 — 1999
High School
Gould Academy 1996 — 1999
The Mark Travel Corporation May 2015 - Present
Hyatt House June 2014 - May 2015
GOGO Worldwide Vacations November 2010 - June 2014
Hyatt Hotels Corporation June 2008 - November 2010
Skills
Travel Management, Tourism, Customer Service, Business Travel, Travel Planning, Sales, Tour Operators, Event Management, Leisure, Event Planning, Resorts, Hotels, Hospitality Industry, Sabre, Incentive Travel, Adventure Travel, Meeting Planning, Hotel Booking, Sales Management, Calypso, Incentives, Social Media, Corporate Events, Marketing, Social Networking, Front Office, Concierge Services, Negotiation, Guest Service Management, Reservations, Honeymoons, Apollo GDS, Apollo, Reservation, Up-selling, GDS, Customer Service..., Energetic Leader, General Administrative..., GDS systems, Opera
Education
Bergen Community College
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Montclair State University
Hyatt Place June 2015 - Present
Hyatt House October 2013 - June 2015
Sa March 2013 - October 2013
Sonic Automotive May 2012 - January 2013
Mickey and Mooch Restaurant November 2010 - May 2012
Holiday Inn September 2010 - November 2010
Concord Hospitality Enterprises June 2007 - May 2010
Skills
Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research
Education
The Ohio State University 2003 — 2008
Bachelor's degree, Hospitality Administration/Management
Columbus State Community College 2003 — 2004
Associate of Arts (A.A.)
Hotel Nikko San Francisco July 2014 - Present
Hyatt House February 2008 - July 2014
Deloitte February 2007 - February 2008
Sierra Suites (now HYATT house) July 2004 - February 2007
Skills
Organizational..., Hospitality, Employee Relations, Hiring, Leadership Development, Customer Relations, Tourism, Event Management, Payroll, California Labor Law, Accounts Receivable, Accounts Payable, Catering, Training, Team Building, Front Office, Recruiting, Event Planning, Guest Service Management, Opening Hotels, Hospitality Management, Microsoft Excel, Hotel Management, Hospitality Industry, Microsoft Office, Outlook, Meeting Planning, Invoicing, Human Resources, Time Management, Revenue Analysis, Customer Service, Hotels
Education
Humboldt State University 2000 — 2002
BA, Art History
Las Positas College 1997 — 1999
transfer, General Studies
Hyatt House March 2013 - Present
Chili's May 2012 - July 2015
Chili's May 2010 - July 2015
Homewood Suites by Hilton Denver International Airport March 2008 - January 2009
Country Inn & Suites Denver International Airport November 2007 - August 2008
Quality Inn Central Denver December 2005 - November 2007
Westmark Fairbanks Hotel May 2005 - November 2005
On The Border November 1999 - April 2005
Skills
Inventory Analysis, Multi Tasking, Goal Oriented, Food Quality, Quality Assurance, Micros, TIPS Certified, Food Service, Waitressing, Dishwashing, Responsible Service of..., Stock Rotation, Menu Costing, Culinary Education, Portion Control, New Restaurant Openings, Casual Dining, Hotels, OnQ, Housekeeping, Hospitality Industry, Culinary Skills, Aloha, Cooking, Food, Dining Etiquette, Food Preparation, Customer Service, Recipes, Food Safety, Baking, Sanitation, Food Service Sanitation, Grill, Culinary Management, Chef, Time Management, Menu Development, ServSafe, Banquets, Food Cost Management, Cuisine, Menu Engineering, Restaurants, Fine Dining, Pastry, Auditing, Hotel Booking, Beer, Alcoholic Beverages
Education
Johnson & Wales University 2004 — 2007
Associates of Applied Science, Culinary Arts
Johnson & Wales University 2004 — 2007
Bachelors of Science, Food Service Management
Hyatt House July 2015 - Present
I Do New York January 2014 - February 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English
Education
Kean University 2011 — 2015
Bachelor's degree, Communication, General
Union Catholic Regional High School 2007 — 2011
High School
Quench USA, Inc. July 2015 - Present
Hyatt Hotels Corporation July 2014 - May 2015
Atlas Watersystems June 2012 - June 2014
Hyatt House October 2009 - June 2012
Skills
Customer Service, Customer Satisfaction, Management, Account Management, Microsoft Office, Leadership, Sales Management, Time Management, Hotels, Salesforce.com, Organization, Listener
Education
Middlesex Community College 2010 — 2012
Business Administration
Billerica Memorial High School 2006 — 2010
Pillar Hotels & Resorts August 2014 - Present
Durant Hospitality Group, LLC September 2013 - Present
Hampton Inn & Suites by HILTON March 2014 - August 2014
Delaware Hotel Group July 2012 - March 2014
The MENTOR Network January 2008 - June 2012
Rita's Italian Ice September 2007 - February 2009
Marriott Residence Inn February 2006 - January 2008
Hyatt House August 2000 - February 2006
Hyatt House 1996 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Research, Time Management, Hospitality Management, Leadership, Hospitality
Education
Cornell University 2013 — 2014
Master Certificate in Hospitality Management, Hospitality Administration/Management
Drexel University
Computer Engineering
Wharton School, University of Pennsylvania
Hyatt House January 2012 - Present
Pacific Biosciences July 2011 - September 2011
Skills
Customer Service, Hospitality, Web Development, HTML, CSS, JavaScript, jQuery, Github, MongoDB, Node.js, Meteor.js, WordPress, Data Entry, Outlook, Microsoft Office, Microsoft Excel, Customer Satisfaction, Problem Solving, Teamwork, Research, Training, Leadership, PowerPoint
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
San Jose State University 2005 — 2010
B.S, Business Management
Milpitas High School 2003 — 2005
High School Diploma, General Education
Hyatt House January 2014 - Present
Karl Strauss Brewing Company June 2013 - November 2014
Embassy Suites San Diego - La Jolla September 2012 - January 2014
Embassy Suites San Diego - La Jolla December 2011 - September 2012
Embassy Suites San Diego - La Jolla November 2006 - November 2011
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Front Office, OnQ, Tourism, Sales, Event Planning, Customer Service, Customer Satisfaction, Business Travel, Lodging, Corporate Events
Education
California State University-San Marcos 2009 — 2011
Bachelor of Arts (B.A.), Literature and Writing
Hyatt House December 2014 - Present
TownePlace Suites by Marriott July 2011 - August 2015
Crowne Plaza Charlotte Hotel October 2007 - November 2011
Skills
Hospitality Industry
Education
York Tech 2010 — 2012
Mathematics and Computer Science
Hyatt Morristown August 2015 - Present
Hyatt House April 2012 - Present
Hyatt House April 2012 - Present
David Alan Caterers LLC March 2015 - August 2015
HyatHouse February 2013 - March 2015
Hilton Garden Inn August 2011 - February 2013
Hilton Garden Inn April 2011 - February 2013
Hilton Garden Inn Rockaway March 2011 - April 2012
Lodgeworks June 2010 - March 2011
Lodgeworks February 2008 - March 2011
Skills
Chef, Customer Service, Hospitality, Hospitality Industry, Food & Beverage, Hospitality Management, Culinary Management, Hotels, Hotel Management, Restaurants, Banquets, Resorts, Catering
Education
County College of Morris 2010 — 2010
Wedding Planning
Disney College Program Alumni 2008 — 2009
County College of Morris 2006 — 2009
Hospitality Management/ Restaurant and Culinary Management
Pope John XXIII High School 2002 — 2006
Hands Law Office, PLLC December 2014 - Present
Hyatt House May 2014 - Present
DVHP- Carolina Medical Center May 2014 - Present
Coyote Logistics January 2012 - April 2014
Murphy USA Oil and Gas February 2010 - February 2012
Solicitor General Office June 2010 - August 2010
United Way August 2009 - July 2010
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Legal Writing, Data Entry, Sales, Time Management, Inventory Management, Retail, Customer Satisfaction, Legal Research, Inventory Control, Merchandising, Logistics, LexisNexis, Westlaw, PowerPoint, Store Management, Oil/Gas, Legal, Clerical Work, Team Management, attention to detail, Legal Assistance, Legal Documents, Auditing, Hospitality Service, Public Speaking
Education
CSL J.D Candidate 2013 — 2016
Juris Doctorate, Law, Rising 3L
Georgia State University
Bachelor of Arts, Sociology
Georgia State University
Bachelor of Arts, Political Science
Hyatt House San Diego/Carlsbad October 2014 - Present
Hyatt House June 2014 - October 2014
Dini Films International August 2009 - July 2011
Inns of America Suites June 2010 - August 2010
Skills
Event Planning, Social Media, Sales Operations, Social Networking, Microsoft Office, Teamwork, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Research, Photoshop, InDesign, Advertising, Marketing, Media Traffic, Opera PM, Property Management, Management, Cold Calling, Lead Generation, Leadership, Business Development, Employee Training, Business Strategy, Team Management, Data Analysis, Data Entry, Process Improvement, STAR, Smith Travel..., Staff Development
Education
University of Oregon 2010 — 2014
Bachelor of Arts (B.A.), Advertising
Torrey Pines High School 2006 — 2010
Institute of Shipboad Education: Semester at Sea
Global Media
CSAA Insurance Group, a AAA Insurer April 2015 - Present
CSAA Insurance Group February 2014 - April 2015
AAA Northern California, Nevada & Utah July 2013 - February 2014
Advanced Eyecare & Vision Gallery October 2012 - February 2013
Sun National Bank March 2012 - September 2012
Hyatt House March 2012 - September 2012
TD Bank, N.A. December 2008 - May 2012
Skills
Retail Banking, Commercial Banking, Customer Service, Financial Analysis, Consumer Lending, Deposits, Client Billing, Credit, Portfolio Management, Coaching, Sales, Time Management, Loans, Leadership, Vendor Management, Training, Analysis, Process Improvement, Lines Of Credit, Business Analysis, Access, Budgets, Claim, Insurance, Liability, Microsoft Excel, Microsoft Office, Team Building, Team Leadership
Education
Rutgers, The State University of New Jersey-New Brunswick 2008 — 2012
B.A., Communication
Hyatt House March 2015 - Present
Movie Trading Company 2012 - 2015
Skills
Hospitality, Customer Service, Time Management, Management, Organizational..., Microsoft Word, PowerPoint, Microsoft Excel, UPS Shipping, Merchandising, Loss Prevention, Store Operations, Visual Merchandising, Media Production, Video Editing, Film Production, Audio Editing, Avid Media Composer, Television Studio..., Customer Satisfaction, Event Planning
Education
Texas A&M University 2008 — 2012
Bachelor's Degree, Psychology
University of North Texas 2010 — 2013
Bachelor's Degree, Radio, Television, and Film
Homewood Suites by Hilton April 2015 - Present
Element Hotel Ewing December 2013 - April 2015
Hyatt House Bridgewater November 2012 - December 2013
Hyatt House March 2011 - November 2012
Crowne Plaza Somerset July 2008 - March 2011
Hyatt Hotels and Resorts January 2008 - July 2008
Grand Hyatt August 2006 - January 2008
Hyatt Regency Penn's Landing August 2004 - August 2006
Hyatt Regency November 2001 - August 2004
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Food & Beverage, Hospitality, Yield Management, Revenue Analysis, Front Office, Rooms Division, Micros, Pre-opening, Banquets, Restaurants, Resorts, Catering, Property Management..., Restaurant Management, Tourism
Education
Wiechert Real Estate School 2012 — 2012
Real Estate Licence, Real Estate
DeVry University 2001 — 2003
Associates for Applied Science, Network and Communication Management
Hyatt House August 2014 - May 2015
Navy Reserved October 2013 - July 2014
Hilton Hotel February 2012 - August 2013
Fresh Choice LLC October 2010 - July 2011
Burger King July 2010 - May 2011
Education
Chabot College 2014 — 2017
Castro Valley High School 2006 — 2010
Diploma
Hyatt Regency San Francisco April 2015 - Present
Hyatt House May 2013 - Present
Pronto Corporate Catering June 2012 - August 2012
Dee's Kitchen June 2011 - August 2011
Suburban Food Service June 2010 - August 2010
Skills
Catering, Food, Hospitality, Hospitality Management, Hotels, Food & Beverage, Customer Service, Microsoft Office, Restaurants, Social Media, Microsoft Excel, PowerPoint, Microsoft Word, Property Management..., Hospitality Industry, Front Office, Opera, Menu Development, Culinary Management
Education
Culinary Institute of America 2014 — 2015
Culinary Arts
Syracuse University 2010 — 2014
BS, Hospitality Administration/Management
The Episcopal Academy 2004 — 2010
AllClear ID March 2015 - Present
Hyatt House August 2014 - March 2015
Skills
Hospitality, Customer Service, Hotels, Front Office, Hospitality Industry, Restaurants
Education
University at Buffalo 2013 — 2017
Finance
Hyatt House September 2013 - Present
Celadon Security Systems February 2013 - September 2013
Ruth's Chris Steak House June 2008 - February 2012
Skills
Customer Service, Microsoft Excel, Sales, Microsoft Office, Microsoft Word, PowerPoint, Management, Event Planning, Outlook, Social Media, Telephone Skills
Education
Modesto Junior College 2013 — 2015
Associate's degree, Kinesiology and Exercise Science
California State University Fresno 2007 — 2010
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
Fresno City College 2003 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Mikebservices.com August 2015 - Present
Hyatt House February 2015 - May 2015
Bridgewater Tours September 2013 - December 2014
Bridgewater State University August 2013 - September 2014
Bridge Partnership Program July 2012 - August 2014
Skills
Microsoft Word, C#, Microsoft Office, PowerPoint, Value Driven, Quality Driven, Psychology, Community Outreach, Leadership, Higher Education, Residence Life, Volunteer Management, Program Development, Student Development, Public Speaking, Event Planning, Nonprofits, Training, Student Affairs
Education
Bridgewater State College 2010 — 2014
Criminal Justice, Senior
Hyatt House August 2015 - Present
Skills
Management, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Event Planning, Hotels
Education
Johnson & Wales University 2009 — 2012
Bachelor of Science (B.S.), Restaurant/Food Services Management
UnitedHealth Group August 2014 - Present
Hyatt House October 2013 - August 2014
Red Roof Inn April 2013 - October 2013
Massage Heights August 2011 - May 2012
Gorman's Cleaners 2012 - 2012
The Chocolate Crocodile December 2009 - September 2010
Skills
Training, HCPCS, CPT, ICD-9-CM, Medisoft, EHR, EMR, Health Insurance, •Training and..., Creative Problem Solving, •Conflict resolution, Customer Service, Coordination, Persuasion, Critical Thinking, Hospitality, Payroll, Communication, Social Perceptiveness, Strongly self-motivated, Team Building, Team Leadership, Front Office, Guest Service Management, Time Management
Education
Remington College-Houston Campus 2013 — 2014
Medical Insurance Specialist/Medical Biller
Houston Community College 2009 — 2012
Culinary/Computer Science
Prairie View A&M University 2008 — 2010
Computer Science
Cypress Springs High School 2004 — 2008
Four Seasons Hotels and Resorts 2014 - Present
Penn State University January 2014 - May 2014
Hyatt House May 2013 - August 2013
TLV VIP July 2012 - August 2012
Skills
Hospitality, Event Management, Customer Service, Leadership, Employee Engagement, PowerPoint, Microsoft Office, Microsoft Excel, Catering, Training, Tourism, Teamwork, Human Resources, Hotel Management, Food, Event Planning
Education
Penn State University 2010 — 2014
Bachelor of Science (BS), Hotel, Restaurant, and Institutional Management
Taylor Allderdice High School 2006 — 2010
Michael Kors October 2009 - June 2013
Hyatt House March 2011 - March 2013
HIPSTAR September 2011 - January 2013
Charlotte Art League May 2011 - January 2012
Skills
Social Media Marketing, Email Marketing, Social Media, Event Management, Digital Marketing, Social Networking, Marketing, Press Releases, Blogging, Advertising, Graphic Design, Management, Photography, Creative Direction, SEO, Marketing Communications, Photoshop, Social Media Advertising, Web Analytics, Networking, Wordpress, Marketing Research, Microsoft Office
Education
University of North Carolina at Charlotte 2009 — 2011
Bachelor of Arts (B.A.), Mass Media Communications and Art History
University of South Florida 2006 — 2007
Hyatt House July 2014 - Present
Harper College January 2011 - Present
Grossinger Autoplex September 2008 - January 2011
Woody Buick/Pontiac/GMC June 2006 - January 2008
Navarrete Pontiac GMC July 2003 - June 2007
Elmhurst Kia 1999 - 2001
Al Piemonte Nissan May 1996 - August 1999
EMKAY, Inc. August 1991 - June 1994
Budget Rent a Car May 1989 - March 1991
Skills
Automotive Repair, Warranty Administration, Customer Relations, Service Management, Car Rental, Customer Service, Customer Satisfaction, Automotive, Microsoft Office, Data Entry, Training, Administrative..., Warranty, Auto Claims, ServSafe, System Administration, Time Management, Management, Parts, Troubleshooting, Inventory Management, Account Management
Education
Harper College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician, In Progress
Hyatt House October 2014 - Present
Port-Elec, Ltd March 2014 - Present
Silver Cloud Hotel ~ Seattle-Broadway February 2013 - Present
Medic One Foundation May 2014 - October 2014
Skills
Front Office, Hotels, Hospitality Industry, Hospitality, Food & Beverage, Restaurants, Catering, Organizational..., Customer Satisfaction, Customer Service, Event Planning, Community Outreach, PowerPoint, Leadership, Public Speaking, Multi-line Phone
Education
Seattle University 2013 — 2014
Master's degree, Business Administration and Management, General
Seattle University 2008 — 2013
Bachelor of Arts (BA), International/Global Studies
Modis August 2014 - Present
RemX IT April 2014 - August 2014
Open Systems Technologies March 2013 - March 2014
Hyatt House May 2010 - February 2013
Skills
Work Very Well with..., hard worker, Customer Service, Hospitality, Customer Satisfaction, Technical Recruiting, Management, Information Technology, Sales, Account Management, Marketing, Team Building, Recruiting, Salesforce.com, Sourcing, Cold Calling, Internet Recruiting, Staffing Services, SDLC, Vendor Management
Education
University of North Carolina at Charlotte 2010 — 2014
University of North Carolina at Pembroke 2006 — 2009
Hyatt House 2005 - Present
Dress Barn 1998 - 2003
Skills
Hotels, Front Office, Customer Service, Hotel Booking, Reservation, Hospitality, Concierge Services, Lodging, Guest Service Management, Teamwork, Property Management..., Telephone Skills, Incentives, Daily Operations, Hospitality Industry, Schedules, Cashiering, Hotel Management, Hospitality Management, Revenue Analysis, Microsoft Excel, Microsoft Office
Education
College of New Rochelle 1996 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
New Rochelle High School 1994 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Roy's Creations September 2015 - Present
Waffle House, Inc. July 2013 - September 2015
131 Main Restaurant October 2012 - May 2013
Hyatt House February 2011 - October 2012
United States Marine Corps January 1991 - February 2011
Skills
Leadership, Cooking, Critical Thinking, Communication Skills, Problem Solving, Team Building, Intercultural Education, Food, Chef, Restaurants, Food & Beverage, Menu Development, Hospitality, Restaurant Management, Catering, Food Safety, Culinary Skills, General Management
Education
Johnson and Wales University 2010 — 2013
Bachelor of Science, Culinary Arts and Food Service Management, Food and Beverage Management
Priceline.com November 2014 - Present
Pinnacle Wireless Communications April 2012 - November 2014
Hyatt House November 2011 - April 2012
Simply Delicious Catering November 2010 - November 2011
Hilton Garden Inn June 2008 - November 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Marketing, Management, Windows 7, NORAD, Siterra, Oracle, 4G, Customer Satisfaction, GSM, Hospitality, Site Acquisition, Telecommunications, Project Planning
Education
Central Connecticut State University 2006 — 2010
B.S., Hospitality and Tourism
Hyatt House July 2015 - Present
Hotel De Anza March 2014 - July 2015
La Quinta Inns & Suites September 2012 - February 2014
Peet's Coffee & Tea April 2011 - September 2012
Galadari Ice Cream Co. (Baskin-Robbins®) June 2007 - March 2011
Skills
Exceptionally Organized, Always Punctual, Customer Oriented, Exceptional People..., Friendly Demeanor, Fast Learner, Flexible Schedule, Work in A Fast Paced..., Customer Service, Social Networking, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Time Management, Social Media, Event Planning, Teamwork, Public Speaking, Sales, Motivated self-starter, Punctual, Organized, Hotels, Hospitality
Education
San Jose State University 2011 — 2013
Bachelor's degree, Hospitality Administration/Management
West Valley Community College 2009 — 2011
Westmont High School 2004 — 2008
Diploma
ZOZI September 2015 - Present
FSR magazine August 2015 - September 2015
RPI Media Inc DBA ideal-LIVING May 2015 - September 2015
Creative Circle January 2015 - August 2015
UNC School of Medicine - Alumni Affairs August 2014 - July 2015
Hyatt House March 2015 - June 2015
CARE Collaboratory for AIDS Research and Eradication January 2015 - June 2015
USA TODAY 10Best January 2015 - June 2015
Synapse Magazine August 2013 - June 2015
Four Corners Bar and Grill February 2015 - May 2015
Skills
Adobe Creative Suite, Graphic Design, Reporting, Web Design, Photoshop, Illustrator, HTML 5, CSS, Medical Journalism, Copywriting, Microsoft Office, Customer Service, Magazine Design, Investigative Reporting, Advertising, Editing, Social Media, Newsletters, Blogging, JavaScript, Team Leadership, Project Management, WordPress, Public Speaking, InDesign, Writing, Press Releases, Social Media Marketing, SEO Copywriting, Travel Writing
Education
UNC Chapel Hill 2011 — 2015
Bachelor of Arts (BA), Media and Journalism
Murdoch University 2014 — 2014
Bachelor of Arts (B.A.), Journalism, Distinction
Newport Hospitality Group, Inc March 2014 - Present
Courtyard by Marriott March 2014 - Present
Hilton Garden Inn October 2012 - February 2014
Hersha Hospitality November 2011 - February 2014
HYATT house 2011 - 2012
Lightning Auto Restoration, Inc. 2011 - 2011
Courtyard by Marriott 2009 - 2011
Homewood Suites by Hilton 2005 - 2009
K&J Tools, Inc. 2003 - 2005
Hilton Garden Inn 2001 - 2003
Skills
Hospitality Management, Hospitality, Hotels, Hotel Management, Hospitality Industry, Revenue Analysis, Yield Management, Pre-opening, Front Office, Lodging, Opening Hotels, Budgets, Forecasting, Customer Service, Cost Control, Rooms Division, Food & Beverage, Property Management..., Catering, Resorts, Tourism, Restaurants, Hotel Booking, Restaurant Management, Banquets, Micros, Opera, Meeting Planning, Concierge Services, Revenue Forecasting, Hiring, Menu Development, P&L, Fine Dining, Leisure, Trade Shows, OnQ, Customer Satisfaction, Guest Service Management, MICROS
Education
Seton Hall University 1984 — 1988
BA, Communications
Hyatt House January 2008 - Present
Macys November 2003 - December 2007
Skills
Hotels, Hospitality Industry, Hospitality, Yield Management, Hotel Management, Revenue Analysis, Meeting Planning, Opening Hotels, Employee Training, Hospitality Management, Hotel Booking, Front Office
Education
Fashion Institute of Technology 1997 — 2001
B.S, Marketing
Hyatt House April 2010 - Present
GYMBOREE OUTLET July 2008 - May 2010
Education
Benedictine University 1991 — 1995
B.A., PSYCHOLOGY
Apple April 2015 - Present
Lakeway Resort and Spa October 2013 - April 2015
Hyatt house December 2009 - October 2013
McDonald's Corporation June 2009 - December 2009
Katy Municipal Court January 2009 - April 2009
Stephen F. Austin State University June 2007 - December 2008
Northeastern State University July 2005 - May 2007
Stephen F. Austin State University August 2004 - May 2005
Skills
Student Development, Customer Service, Filing, Receptionist Duties, Microsoft Office, Office Management, Reservation, Supervisory Experience, Problem Solving, Higher Education..., Odyssey Housing &..., Hotel Administration, C-BORD Odyssey Housing..., MSI, Cashiers, Citrix, Outlook Express, Opera Property..., Management
Education
Stephen F. Austin State University 2008 — 2008
Post-Baccalaureate, Studies in EC-4th Generalist Teacher Certification
Stephen F. Austin State University 2000 — 2005
Bachelor of Arts, English/Psychology
Courtyard by Marriott San Francisco Union Square June 2015 - Present
Hyatt House September 2014 - June 2015
Centerplate May 2014 - February 2015
Courtyard by Marriott November 2013 - September 2014
Courtyard by Marriott May 2012 - November 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, English, Research, Food, Food Safety, Social Media, Team Leadership, Photoshop, Windows, Public Speaking
Education
San Jose State University 2010 — 2013
HRTM Hospitality of Management, Food and Beverage
De Anza College 2006 — 2009
Associate of Arts (AA), University Studies
Orange Lake Resorts, Holiday Inn Club Vacations January 2014 - May 2014
Marriott International March 2013 - July 2013
Hyatt House June 2012 - March 2013
Marriott International May 2011 - April 2012
Marriott International May 2010 - May 2011
Marriott International April 2009 - May 2010
Skills
Hospitality, Event Management, Meeting Planning, Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Catering, Corporate Events, Banquets, Customer Service, Event Planning, Microsoft Office, Front Office, Customer Satisfaction
Education
Montgomery College 2002 — 2006
Hospitality Management
Hyatt House June 2012 - Present
el chorro 2001 - 2013
el chorro 2001 - 2013
Bobby Mcgees Conglomoration August 1987 - January 1988
Wrigley Mansion January 1985 - December 1985
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Food & Beverage, Front Office, Banquets, Catering, Revenue Analysis, Micros, Pre-opening, Resorts
Education
Culinary Institute of America 1983 — 1984
A.O.S. DEGREE, Culinary Arts, Hospitality
Saguaro High 1969 — 1973
HS Diploma
Cannon Green March 2015 - Present
Hyatt House August 2015 - Present
Ruth's Chris Steak House May 2015 - Present
United Lacrosse February 2013 - Present
Patrick Properties Hospitality Group September 2014 - September 2015
EvenTide Grille February 2014 - July 2014
Benchmark Resorts & Hotels November 2013 - April 2014
The Pour House July 2011 - October 2013
Ocean Township Youth Lacrosse March 2013 - June 2013
Blue Heat Lacrosse July 2006 - March 2013
Skills
Financial Modeling, Public Speaking, Customer Service, Risk Management, Microsoft Office, Social Media, PowerPoint, Data Analysis, Salesforce.com, Microsoft Excel, Event Planning, Sales, Leadership, Marketing, Coaching, Sports Marketing, Management
Education
Charleston School of Law
University of Arizona
B.A., History, Political Science
Hyatt House March 2015 - Present
Hyatt Regency New Orleans March 2014 - March 2015
Hyatt Hotels Corporation August 1995 - May 2008
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Public Speaking, Microsoft Excel, Cash Handling Experience, Revenue Analysis, Hospitality Industry, Hospitality Management, Eye for Details, Microsoft Office, Hotel Management, Customer Satisfaction, Rooms Division, Resorts, Hospitality, Hotels, Tourism, Supervisory Skills
Education
Loyola University New Orleans 1987 — 1993
Hyatt House October 2011 - Present
Lodgeworks September 2010 - October 2011
Fairfield Inn and Suites by Marriott March 2007 - July 2010
Skills
Hotels, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis, Property Management..., OnQ, Food & Beverage, Resorts, Micros
Education
Appalachian State University 2004 — 2006
Communications, Journalism
Appalachian State University 2004 — 2006
Bachelor of Science (BS), Communication, Journalism, and Related Programs
K & B National Research LLC May 2013 - Present
Healthcare Reimbursement Services Inc. (HRS Inc.) March 2012 - February 2013
Hyatt House June 2011 - March 2012
Stein Mart October 2008 - February 2011
Skills
Social Media, Event Planning, Customer Service, Event Management, Time Management, Marketing, Microsoft Office, Customer Satisfaction, Microsoft Excel, Social Networking, Management, Microsoft Word, PowerPoint
Education
The University of Texas at Arlington 2006 — 2008
Bachelor's degree, Communications
Hyatt House August 2011 - Present
Hyatt Hotels Corporation 2011 - 2013
Lodgeworks/Hotel Sierra 2011 - 2011
Orchid Suites 2010 - 2011
La Quinta Inn & Suites 2009 - 2011
dock3 2006 - 2009
West Plaza Hotels and Resorts 2005 - 2006
Marine Surf Hotel 2004 - 2005
MARC Resorts >Sunterra 2000 - 2004
Sunrise Villa Resort 1992 - 2000
Skills
Hotels, Team Leadership, Hospitality Management, Customer Service, Revenue Analysis, Hospitality Industry, Hotel Management, Customer Satisfaction, Pre-opening, Yield Management, Resorts, Event Management, Hospitality, Front Office, Food & Beverage, Management, Tourism, Sales, Banquets, Rooms Division
Education
University of Hawai'i at Manoa - William S. Richardson School of Law
University of Hawaii at Manoa
Bachelor of Arts (BA), Political Science and Government
Hyatt House April 2009 - Present
Education
Lincoln Technical Institute-Union 2011 — 2012
Master Auto Certificate, Automotive Engineering Technology/Technician
Chubb Institute
Hyatt House May 2014 - Present
Courtyard by Marriott August 2012 - May 2014
Skills
Hotel Management, Hospitality Management, Hotels, Front Office, Rooms Division, Hospitality Industry, Food & Beverage, Revenue Analysis, Banquets, Guest Service Management, Micros
Education
University of Maryland College Park
Bachelor of Science (BS)
Hyatt House October 2011 - Present
Harper's Restaurant Group 2005 - 2011
Skills
Wine & Spirits Industry, Food & Beverage, Beverage Development, Menu Development, Wine Lists, Hotel Management, Hotel Administration, Revenue Forecasting, Management, Operations Management
Education
University of North Carolina at Charlotte 2003 — 2008
Bachelor of Science (BS), Psychology
Hyatt House July 2014 - August 2015
Solstice Sunglasses November 2013 - August 2015
University of Maryland Eastern Shore January 2008 - May 2009
University of Maryland Eastern Shore June 2008 - August 2008
University of Maryland Eastern Shore January 2007 - August 2007
Skills
Mac OS X, Microsoft Office, Photoshop, Illustrator, InDesign, AutoCAD, Landscaping, Customer Service, Windows
Education
University of Maryland College Park 2015 — 2017
Master’s Degree, Landscape Architecture
University of Maryland Eastern Shore 2005 — 2009
Bachelor of Science (B.S.), Agriculture, General
Best Western Kelly Inn October 2012 - March 2013
Hyatt House 2013 - 2013
Skills
Hotel Management
Education
Gogebic Community College 1998 — 1999
Securitas Security Services USA, Inc. January 2015 - Present
Currently full-time student 2014 - Present
Hyatt House 2014 - 2014
Brentwood Police Department 2010 - 2014
Target 2012 - 2013
Skills
Security, Asset Protection, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Surveillance, Physical Security, Teamwork
Education
California State University-Sacramento 2014 — 2016
Bachelor's Degree, Psychology
Las Positas College 2011 — 2014
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Hyatt House August 2014 - Present
Hilton Hotel July 2011 - May 2012
Fresh Choice October 2010 - July 2011
Burger King July 2010 - May 2011
Education
Chabot College 2012 — 2013
Hyatt House 2015 - Present
Community Preschool 2014 - 2015
Boys and girls club of america 2011 - 2014
Education
Bellevue College 2013 — 2016
Hyatt House December 2014 - Present
Retail- Target, Kohls and Walmart November 2011 - November 2014
Skills
Customer Service, Hospitality, Hotels, Hospitality Industry, Customer Satisfaction, Time Management, Non-profit Volunteering, Communications Security, Military Discipline, Business Accounting, Account Reconciliation, Sales Coordination, Extended Stay Hotels, Central Reservation..., First Aid Training, Team Leadership, Strategic Leadership, Customer Engagement, Quick Witted, Quick Grasping
Education
Trinity Valley Community College 2011 — 2013
Associate’s Degree, Business, Management, Marketing, and Related Support Services