InfoTel Integrated Services
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InfoTel Integrated Services Employees
InfoTel Integrated Services May 2013 - Present
Distinctive Build and Design May 2015 - August 2015
CharlotteWESTies October 2010 - June 2015
UNC Charlotte January 2013 - May 2013
Skills
Training, Communication Skills, Telecommunications, Leadership Development, Organizational..., Customer Service, Leadership, Microsoft Office, PowerPoint, Team Building, Management, Public Speaking, Communication, Microsoft Word, Sales
Education
University of North Carolina at Charlotte
Bachelor of Arts (B.A.), Mass Communication/Media Studies and History
InfoTel Integrated Services 2000 - Present
Apex Systems, Verizon 2010 - 2011
Red River Technology Group, HP 2007 - 2009
Skills
Training Delivery, Project Coordination, Data Collection, Team Management, Call Centers, Customer Satisfaction, Help Desk Support, Unified Communications, Telco Ordering, Voice System Design, VoIP, Switches, Integration, SIP
Education
Catawba College
Bachelor's degree, Psychology
Alaska Communications October 2013 - Present
Securus Technologies 2002 - 2010
Gallant Technologies, Inc. 2000 - 2002
Communications Consultants, Inc. 1999 - 2000
GCI - General Communication Inc. 1998 - 1999
InfoTel Integrated Services 1997 - 1998
US Army 1996 - 1998
US Army 1991 - 1998
Freddie E. Norris Electrical Contractor, Inc. 1991 - 1991
Skills
Telecommunications, Network Engineering, Programming, Computer Hardware, Computer Science, C, Python, C++, Java, Ruby, CompTIA A+ Certification, x86 Assembly, Network Administration, Testing, Networking
Education
University of Alaska Anchorage 2010 — 2013
Bachelor of Science in Engineering, Computer Systems Engineering
CardConnect Payments August 2014 - Present
CardConnect Payments June 2013 - Present
Universal Institute Charter School March 2013 - June 2013
InfoTel Integrated Services April 2012 - March 2013
Skills
Instructor-led Training, Instructional Design, Mathematics Education, Geometry, Training, Customer Service, Customer Support, Special Education, Corporate Training, E-Learning, Lesson Planning, Teaching, Adult Education, Classroom, Curriculum Design
Education
McDaniel College 2008 — 2011
Bachelor of Science (BS), Exercise Science and Physical Education
Go With E, LLC December 2010 - Present
Infotel Integrated Services September 2008 - December 2010
Siemens Communications June 1998 - June 2008
Siemens Communications June 1995 - June 1998
Skills
Unified Messaging, Software Design, Call Center, Voice Mail, Telecommunications, VoIP, PBX, IP, Call Centers, Managed Services, Vendor Management, IVR, Management, Project Management, Telephony, Unified Communications, Wireless, Troubleshooting, CRM, Training, Leadership, Switches, SIP, Servers, Integration, Technical Support, Contact Centers
Education
Bob Jones University 1980 — 1984
BS, Business Administration
Nissan North America September 2007 - Present
InfoTel Integrated Services January 2005 - September 2007
Ralph Lauren May 1999 - January 2005
Skills
Cisco Call Manager, Siemens PBX's, MCSE, Technical Support, Troubleshooting, Microsoft Certified..., Telecommunications, SharePoint, Disaster Recovery, Data Center, Process Improvement, VoIP, Cisco Technologies, Information Technology, Wireless Networking
Education
Belmont University 1992 — 1994
Bachelor of Science, Marketing
Rita's Seaside Grill February 2014 - Present
Eat This Charleston Magazine January 2014 - Present
Echo Business Solutions July 2013 - January 2014
InfoTel Integrated Services July 2012 - February 2013
American Income Life Insurance Company December 2011 - May 2012
Skills
Team Building, Team Leadership, Employee Training, Direct Sales, Building Relationships, Social Networking, Call Centers, Cold Calling, Customer Service, Training
Education
McDaniel College 2008 — 2011
Bachelor's degree, Kinesiology and Exercise Science
InfoTel Integrated Services June 2012 - Present
Hohensteins Inc. February 2011 - June 2012
Skills
CDL Class A, Cpr Certified, Communication Training, Instructor-led Training, Invoicing
Education
Century College 2009 — 2010
Vermilion Community College 2007 — 2008
WRMA Incorporated May 2015 - Present
Deloitte March 2013 - Present
InfoTel Integrated Services January 2012 - March 2013
AmeriCorps - Montana Conservation Corps February 2011 - August 2011
Amica Mutual Insurance Co. March 2007 - September 2010
Skills
Call Center, Telecommunications, Training Needs Analysis, Soft Skills, Training Delivery, Train the Trainer, Training Management, Customer Service, Job Aids, Project Management, Instructor-led Training, Wilderness First Aid, Experiential Learning, Team Leadership, Leadership Development, Youth Leadership, Executive Education, Sports Coaching, Microsoft Office, Remedy Ticketing System, VoIP, Unified Communications, Property & Casualty..., Outdoor Recreation, Outdoor Education, End User Training, Software Documentation, Team Building, Team Management, Employee Training, Call Centers, Leadership, Training, Social Media
Education
Shippensburg University of Pennsylvania 2007 — 2013
Bachelor of Science (BS), Bachelor of Arts (BA), Management, Human Resources Concentration
Catalyst DevWorks May 2015 - Present
Kaiser Permanente IT - Contracted through - Apex Systems March 2012 - January 2014
Pacific System Design, LLC July 2010 - March 2012
Kaiser Permanente IT October 2010 - May 2011
Infotel Integrated Services March 2009 - October 2010
Siemens Enterprise Communications 1985 - 2009
ROLM 1985 - 2009
IBM 1987 - 1993
IBM 1985 - 1987
Luxo Lamp Corp 1983 - 1984
Skills
Budgets, Call Center, Call Centers, Contract Negotiation, Customer Service, Integration, Management
Education
James Madison University 1979 — 1983
BBA, Management
Compass Professional Health Services August 2013 - Present
CenseoHealth July 2011 - August 2013
The War-Lok Company December 2010 - July 2011
InfoTel Integrated Services November 2010 - July 2011
Texas A&M 2006 - 2009
Texas A&M CVM Cardiovascular Pathology 2006 - 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Project Management, Performance Improvement, Microsoft Word, QuickBooks, Biomedical Engineering, Data Analysis, Labview, Customer Service, Laboratory, Statistics, Strategic Planning, Process Improvement, Management, Human Resources
Education
University of Texas 2011 — 2015
Master of Business Administration
The University of Texas at Dallas 2011 — 2013
Master of Business Administration (M.B.A.)
Texas A&M University 2005 — 2009
Bachelor of Science, Biomedical Engineering
Texas A&M University
Bachelor of Science, Biomedical Engineering
InfoTel Integrated Services September 2008 - Present
Ross Design Group March 2002 - September 2008
Skills
Customer Service, VoIP, Performance Improvement, Software Documentation, Training, Call Centers, Telecommunications, Call Center, Telephony, Vendor Management, Employee Training, Team Building, Managed Services, Troubleshooting, Office Administration, Microsoft Office, Customer Satisfaction
Education
University of Central Florida
Bachelor of Business Administration (BBA)