J. D. Power and Associates
Industry: Marketing research company
DescriptionJ.D. Power is an American-based global marketing information services company founded in 1968 by James David Power III. The company conducts surveys of customer satisfaction, product quality, and buyer behavior for industries ranging from cars to marketing and advertising firms. Headquarters: Costa Mesa, CA Founder: J.D. Power Founded: 1968, Agoura Hills, CA Parent organization: XIO Group Executives: Dave Habiger (CEO, President), Subsidiaries: Power Information Network LLC,
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J. D. Power and Associates Employees
Employee
Years
Job
Industry
Craig Marckwardt Craig Marckwardt's J. D. Power and Associates Experience July 1989 - July 1991
Job Retired but Available / AutomotiveTraining and Development Consultant at Self Employed
Industry Automotive
Experience
Self Employed December 2013 - Present
Gulf States Toyota August 1991 - December 2013
Gulf States Toyta August 1991 - December 2013
J. D. Power and Associates July 1989 - July 1991
Skills
Training, Retail, Automobile, Customer Retention, Automotive, Profit, Vehicles, Customer Satisfaction, Dealers, Parts, Sales Process, Automotive Aftermarket, Sales Management, Team Building, Sales Operations, Sales, Inventory Management, Coaching, Account Management, Process Improvement, Adult Education, Leadership, Selling, Customer Service, Curriculum Development, Strategic Planning, Workshop Facilitation, Employee Training, Change Management, Budgets, Forecasting, Product Development
Education
California State University-Los Angeles 1972 — 1977
BA, Psychology
Los Angeles Valley College 1969 — 1972
AA, Psycholgy
Self Employed December 2013 - Present
Gulf States Toyota August 1991 - December 2013
Gulf States Toyta August 1991 - December 2013
J. D. Power and Associates July 1989 - July 1991
Skills
Training, Retail, Automobile, Customer Retention, Automotive, Profit, Vehicles, Customer Satisfaction, Dealers, Parts, Sales Process, Automotive Aftermarket, Sales Management, Team Building, Sales Operations, Sales, Inventory Management, Coaching, Account Management, Process Improvement, Adult Education, Leadership, Selling, Customer Service, Curriculum Development, Strategic Planning, Workshop Facilitation, Employee Training, Change Management, Budgets, Forecasting, Product Development
Education
California State University-Los Angeles 1972 — 1977
BA, Psychology
Los Angeles Valley College 1969 — 1972
AA, Psycholgy
Keiko Powers Keiko Powers's J. D. Power and Associates Experience October 2006 - December 2010
Job VP Analytical Insights at MarketShare
Industry Information Technology and Services
Experience
MarketShare Partners January 2011 - January 2014
J. D. Power and Associates October 2006 - December 2010
Power Information Network May 1999 - September 2006
Skills
Analytics, Predictive Analytics, Segmentation, SAS, Market Research, Data Mining, Customer Insight, Multivariate Analysis, Psychometrics, Customer Satisfaction..., Statistics, Marketing Analytics, Strategy
Education
University of California, Los Angeles
Doctor of Philosophy (Ph.D.), Psychometrics and Quantitative Psychology
MarketShare Partners January 2011 - January 2014
J. D. Power and Associates October 2006 - December 2010
Power Information Network May 1999 - September 2006
Skills
Analytics, Predictive Analytics, Segmentation, SAS, Market Research, Data Mining, Customer Insight, Multivariate Analysis, Psychometrics, Customer Satisfaction..., Statistics, Marketing Analytics, Strategy
Education
University of California, Los Angeles
Doctor of Philosophy (Ph.D.), Psychometrics and Quantitative Psychology
Jie Du Jie Du's J. D. Power and Associates Experience July 2007 - November 2011
Job Vice President of Analytics at Trilogy
Industry Computer Software
Experience
Trilogy November 2011 - Present
J. D. Power and Associates July 2007 - November 2011
J. D. Power and Associates October 2002 - July 2007
J. D. Power and Associates May 2001 - September 2002
Chrysler Corporation December 1997 - May 2001
Ford Motor Company January 1997 - December 1997
Skills
Analytics, Predictive Modeling, Customer Insight, Data Mining, Market Research, Database Marketing, Competitive Analysis, Business Intelligence, Business Analytics, Product Management, Marketing Research, Web Analytics, Data Analysis, Segmentation, Predictive Analytics, Competitive Intelligence, Customer Analysis, Strategic Partnerships, Marketing Analytics, SAS, Statistical Modeling, Market Analysis, Statistics, Strategy, Quantitative Research, Big Data, Quantitative Analytics, Consumer Behaviour, Logistic Regression, Market Intelligence, Multi-channel Marketing, Pricing Strategy, CRM, Optimization, Pricing, SAS programming, Omniture, R, Survey Design, Strategic Consulting
Education
University of Michigan 1993 — 1997
Doctor of Philosophy (Ph.D.), Nuclear Engineering and Scientific Computing
University of Michigan 1991 — 1993
Master's Degree, Nuclear Engineering
Tsinghua University 1980 — 1985
Bachelor's Degree, Engineering Physics
Trilogy November 2011 - Present
J. D. Power and Associates July 2007 - November 2011
J. D. Power and Associates October 2002 - July 2007
J. D. Power and Associates May 2001 - September 2002
Chrysler Corporation December 1997 - May 2001
Ford Motor Company January 1997 - December 1997
Skills
Analytics, Predictive Modeling, Customer Insight, Data Mining, Market Research, Database Marketing, Competitive Analysis, Business Intelligence, Business Analytics, Product Management, Marketing Research, Web Analytics, Data Analysis, Segmentation, Predictive Analytics, Competitive Intelligence, Customer Analysis, Strategic Partnerships, Marketing Analytics, SAS, Statistical Modeling, Market Analysis, Statistics, Strategy, Quantitative Research, Big Data, Quantitative Analytics, Consumer Behaviour, Logistic Regression, Market Intelligence, Multi-channel Marketing, Pricing Strategy, CRM, Optimization, Pricing, SAS programming, Omniture, R, Survey Design, Strategic Consulting
Education
University of Michigan 1993 — 1997
Doctor of Philosophy (Ph.D.), Nuclear Engineering and Scientific Computing
University of Michigan 1991 — 1993
Master's Degree, Nuclear Engineering
Tsinghua University 1980 — 1985
Bachelor's Degree, Engineering Physics
Frank Lin Frank Lin's J. D. Power and Associates Experience 2012 - 2012
Job Sr JDE CNC Consultant at Velocity Technology Solutions
Industry Information Technology and Services
Experience
Velocity Technology Solutions November 2014 - Present
Theia Consulting Group May 2010 - Present
LASERS August 2014 - November 2014
Golden State Foods February 2013 - June 2014
Granite Construction 2013 - 2013
Europa Sports Products 2012 - 2013
Capscient Corporation 2012 - 2012
J D Power and Associates 2012 - 2012
El Rancho Inc 2012 - 2012
Alere, Inc. 2012 - 2012
Skills
JDE CNC, Oracle Certified DBA, Microsoft SQL Server, IBM iSeries, Oracle Application..., Oracle Weblogic Server, Windows Server, VMware ESX, Oracle VM Server, Oracle Database, vCenter Server, Oracle VM Manager, Redhat Enterprise Linux, Oracle Enterprise Linux, Solaris 8/9/10, Citrix Metaframe, Quest Tools, Oracle VM templetes, JDE 9 Certified CNC..., VMWare vCloud, VMWare vShpere, VMWare vCenter Server, Cloud Computing, Windows 2008 hypersivor, Oracle, JD Edwards, Databases, Business Process, Requirements Analysis, Data Migration, ERP, VMware, Solution Architecture, Linux, Enterprise Architecture, Integration, Disaster Recovery, SOA, Data Conversion, Consulting, WebSphere Application..., ERP Implementations, Business Analysis, Technical Architecture, Requirements Gathering, IT Strategy, Software Implementation, Systems Analysis, Virtualization, SQL
Education
Maharishi University of Management 2003 — 2007
Master, Computer Science
East China University of Science and Technology 1990 — 1994
B.S., Industrial Automation
Velocity Technology Solutions November 2014 - Present
Theia Consulting Group May 2010 - Present
LASERS August 2014 - November 2014
Golden State Foods February 2013 - June 2014
Granite Construction 2013 - 2013
Europa Sports Products 2012 - 2013
Capscient Corporation 2012 - 2012
J D Power and Associates 2012 - 2012
El Rancho Inc 2012 - 2012
Alere, Inc. 2012 - 2012
Skills
JDE CNC, Oracle Certified DBA, Microsoft SQL Server, IBM iSeries, Oracle Application..., Oracle Weblogic Server, Windows Server, VMware ESX, Oracle VM Server, Oracle Database, vCenter Server, Oracle VM Manager, Redhat Enterprise Linux, Oracle Enterprise Linux, Solaris 8/9/10, Citrix Metaframe, Quest Tools, Oracle VM templetes, JDE 9 Certified CNC..., VMWare vCloud, VMWare vShpere, VMWare vCenter Server, Cloud Computing, Windows 2008 hypersivor, Oracle, JD Edwards, Databases, Business Process, Requirements Analysis, Data Migration, ERP, VMware, Solution Architecture, Linux, Enterprise Architecture, Integration, Disaster Recovery, SOA, Data Conversion, Consulting, WebSphere Application..., ERP Implementations, Business Analysis, Technical Architecture, Requirements Gathering, IT Strategy, Software Implementation, Systems Analysis, Virtualization, SQL
Education
Maharishi University of Management 2003 — 2007
Master, Computer Science
East China University of Science and Technology 1990 — 1994
B.S., Industrial Automation
Myron Abbott, MBA Myron Abbott, MBA's J. D. Power and Associates Experience February 2001 - February 2003
Job Director at LegalShield, Independent Associate
Industry Legal Services
Experience
LegalShield, Independent Associate December 2009 - Present
Maritz Loyalty Marketing March 2005 - December 2012
J D Power and Associates February 2001 - February 2003
DaimlerChrysler February 1981 - February 2001
United States Air Force 1960 - 1973
Skills
Customer Satisfaction, Coaching, Process Improvement, Customer Relations, Performance Improvement, Customer Retention, Operations Management, Customer Service, Strategic Planning, Change Management, Leadership Development, Training, Team Building, Strategy, Marketing, Leadership, New Business Development, Management, Business Development, Sales Management, Team Leadership, Cross-functional Team..., Sales, Budgets, Negotiation, Entrepreneurship, Business Strategy, Account Management, Human Resources, Contract Negotiation, Management Consulting, Small Business, Performance Management, Program Management, Business Planning, Organizational..., CRM, Project Planning, B2B, Marketing Strategy, Business Process..., Employee Benefits, Executive Coaching
Education
University of Phoenix-Colorado Campus 1990 — 1992
Master of Business Administration (M.B.A.), Business Administration and Management, General
Utah State University 1969 — 1972
Bachelor's degree, Production Management
LegalShield, Independent Associate December 2009 - Present
Maritz Loyalty Marketing March 2005 - December 2012
J D Power and Associates February 2001 - February 2003
DaimlerChrysler February 1981 - February 2001
United States Air Force 1960 - 1973
Skills
Customer Satisfaction, Coaching, Process Improvement, Customer Relations, Performance Improvement, Customer Retention, Operations Management, Customer Service, Strategic Planning, Change Management, Leadership Development, Training, Team Building, Strategy, Marketing, Leadership, New Business Development, Management, Business Development, Sales Management, Team Leadership, Cross-functional Team..., Sales, Budgets, Negotiation, Entrepreneurship, Business Strategy, Account Management, Human Resources, Contract Negotiation, Management Consulting, Small Business, Performance Management, Program Management, Business Planning, Organizational..., CRM, Project Planning, B2B, Marketing Strategy, Business Process..., Employee Benefits, Executive Coaching
Education
University of Phoenix-Colorado Campus 1990 — 1992
Master of Business Administration (M.B.A.), Business Administration and Management, General
Utah State University 1969 — 1972
Bachelor's degree, Production Management
Cristina Hundelt Cristina Hundelt's J. D. Power and Associates Experience 2004 - 2005
Job Sr Manager, Cost Planning & Analysis at St Jude Medical
Industry Medical Devices
Experience
St. Jude Medical January 2014 - Present
St. Jude Medical 2008 - January 2014
MannKind Corporation 2007 - 2008
Arxis 2005 - 2007
J D Power and Associates 2004 - 2005
St. Jude Medical 1998 - 2002
Avery Dennison 1996 - 1998
Warner Bros. Entertainment Group of Companies 1993 - 1996
Skills
SAP, Forecasting, Budgeting, Financial Analysis, Essbase, Financial Reporting, Analysis, Excel, Problem Solving, Financial Modeling, Microsoft Office, Microsoft Excel, Cross-functional Team..., Six Sigma, Process Improvement, Business Analysis, Business Intelligence, Business Process..., Budgets
Education
California State University-Northridge 1997 — 2000
MBA, Business Administration
UCLA Extension 1994 — 1996
Certificate, General Business
University of California, San Diego 1989 — 1993
BA, Economics
John F. Kennedy High School
St. Jude Medical January 2014 - Present
St. Jude Medical 2008 - January 2014
MannKind Corporation 2007 - 2008
Arxis 2005 - 2007
J D Power and Associates 2004 - 2005
St. Jude Medical 1998 - 2002
Avery Dennison 1996 - 1998
Warner Bros. Entertainment Group of Companies 1993 - 1996
Skills
SAP, Forecasting, Budgeting, Financial Analysis, Essbase, Financial Reporting, Analysis, Excel, Problem Solving, Financial Modeling, Microsoft Office, Microsoft Excel, Cross-functional Team..., Six Sigma, Process Improvement, Business Analysis, Business Intelligence, Business Process..., Budgets
Education
California State University-Northridge 1997 — 2000
MBA, Business Administration
UCLA Extension 1994 — 1996
Certificate, General Business
University of California, San Diego 1989 — 1993
BA, Economics
John F. Kennedy High School
Dan Knights Dan Knights's J. D. Power and Associates Experience 2008 - 2009
Job Assistant Professor at University of Minnesota
Industry Biotechnology
Experience
University of Minnesota August 2012 - Present
The Broad Institute of MIT and Harvard September 2012 - August 2013
Harvard Medical School September 2012 - August 2013
Knight Lab 2010 - May 2012
University of Colorado at Boulder 2007 - May 2012
J D Power and Associates 2008 - 2009
Buncombe County Schools August 2004 - May 2007
Skills
Bioinformatics, Machine Learning, Metagenomics, Computational Biology, Microbial Ecology, The Microbiome, Computer Science, Genomics, Algorithms, Artificial Intelligence, Data Mining, Pattern Recognition, Python, R, Natural Language..., Statistics, Information Retrieval, Text Mining, Mathematical Modeling, Programming, Matlab, Computer Vision, Information Extraction, Statistical Modeling, Data Analysis, Software Engineering, Science, Ontologies, Signal Processing, Knowledge Representation, Linux, Applied Mathematics, High Performance..., Computational..., Scientific Computing, Simulations
Education
University of Colorado Boulder 2007 — 2011
PhD, Machine Learning, Computer Science
Middlebury College 1997 — 2001
B.A., Computer Science
McCarthy-Towne 1984 — 1990
University of Minnesota August 2012 - Present
The Broad Institute of MIT and Harvard September 2012 - August 2013
Harvard Medical School September 2012 - August 2013
Knight Lab 2010 - May 2012
University of Colorado at Boulder 2007 - May 2012
J D Power and Associates 2008 - 2009
Buncombe County Schools August 2004 - May 2007
Skills
Bioinformatics, Machine Learning, Metagenomics, Computational Biology, Microbial Ecology, The Microbiome, Computer Science, Genomics, Algorithms, Artificial Intelligence, Data Mining, Pattern Recognition, Python, R, Natural Language..., Statistics, Information Retrieval, Text Mining, Mathematical Modeling, Programming, Matlab, Computer Vision, Information Extraction, Statistical Modeling, Data Analysis, Software Engineering, Science, Ontologies, Signal Processing, Knowledge Representation, Linux, Applied Mathematics, High Performance..., Computational..., Scientific Computing, Simulations
Education
University of Colorado Boulder 2007 — 2011
PhD, Machine Learning, Computer Science
Middlebury College 1997 — 2001
B.A., Computer Science
McCarthy-Towne 1984 — 1990
James Paules's J. D. Power and Associates Experience March 1995 - January 1999
Job Volunteer Executive Producer American Heroes Aviation Network
Industry Nonprofit Organization Management
Experience
American Heroes Aviation Network 2003 - Present
DEA Citizens' Academy Alumni Association March 2014 - Present
ATF Los Angeles Citizens Academy Alumni Association March 2009 - Present
Professional Helicopter Pilots Association 1999 - Present
National FBI Citizens Academy Alumni Association March 2012 - January 2013
FBI - Los Angeles Citizens' Academy Alumni Assoc 2002 - December 2012
D and S Homes 2006 - June 2012
ALEA - Airborne Law Enforcement Association 1998 - 2012
J. D. Power and Associates March 1995 - January 1999
Griffin Homes January 1983 - May 1994
Skills
Aviation, Budgeting, Strategic Planning, Planning, Government, Project Planning, Budgets, Homeland Security, Non-profits, Team Building, Emergency Management, Crisis Management, Community Outreach, Nonprofits, Flights, Counterterrorism, Program Management, Leadership, Aerospace, Policy, Community Development, Transportation, Contract Negotiation, Enforcement, Helicopters, Public Speaking, Project Management, Management, Military, Business Strategy, Business Planning, Training, Risk Management, National Security, Operations Management, Command, Marketing, Business Development, Organizational..., Operational Planning, Tactics, Supervisory Skills, Aircraft, Analysis, Intelligence, Military Operations, Proposal Writing, Executive Management, Leadership Development, Security Clearance
Education
University of California, Los Angeles 1991 — 1994
Real Estate Finance & Economics
California State University-Northridge 1975 — 1978
BS, Business Admin
DEA Citizens Academy
FBI Los Angeles Citizens Academy
Los Angeles ATF Citizens Academy
American Heroes Aviation Network 2003 - Present
DEA Citizens' Academy Alumni Association March 2014 - Present
ATF Los Angeles Citizens Academy Alumni Association March 2009 - Present
Professional Helicopter Pilots Association 1999 - Present
National FBI Citizens Academy Alumni Association March 2012 - January 2013
FBI - Los Angeles Citizens' Academy Alumni Assoc 2002 - December 2012
D and S Homes 2006 - June 2012
ALEA - Airborne Law Enforcement Association 1998 - 2012
J. D. Power and Associates March 1995 - January 1999
Griffin Homes January 1983 - May 1994
Skills
Aviation, Budgeting, Strategic Planning, Planning, Government, Project Planning, Budgets, Homeland Security, Non-profits, Team Building, Emergency Management, Crisis Management, Community Outreach, Nonprofits, Flights, Counterterrorism, Program Management, Leadership, Aerospace, Policy, Community Development, Transportation, Contract Negotiation, Enforcement, Helicopters, Public Speaking, Project Management, Management, Military, Business Strategy, Business Planning, Training, Risk Management, National Security, Operations Management, Command, Marketing, Business Development, Organizational..., Operational Planning, Tactics, Supervisory Skills, Aircraft, Analysis, Intelligence, Military Operations, Proposal Writing, Executive Management, Leadership Development, Security Clearance
Education
University of California, Los Angeles 1991 — 1994
Real Estate Finance & Economics
California State University-Northridge 1975 — 1978
BS, Business Admin
DEA Citizens Academy
FBI Los Angeles Citizens Academy
Los Angeles ATF Citizens Academy
Dave Sunker Dave Sunker's J. D. Power and Associates Experience 2002 - 2006
Job
Industry Consumer Goods
Experience
VCT Group Inc. April 2006 - August 2011
J. D. Power and Associates 2002 - 2006
Danone Waters of North America 1986 - 2002
McKesson Water (now DS Waters) 1987 - 1999
Beatrice Foods - Coca Cola 1982 - 1986
Education
University of Southern California - Marshall School of Business 1975 — 1978
MBA, Management
California State Polytechnic University-Pomona 1968 — 1972
BS, Mathematics
VCT Group Inc. April 2006 - August 2011
J. D. Power and Associates 2002 - 2006
Danone Waters of North America 1986 - 2002
McKesson Water (now DS Waters) 1987 - 1999
Beatrice Foods - Coca Cola 1982 - 1986
Education
University of Southern California - Marshall School of Business 1975 — 1978
MBA, Management
California State Polytechnic University-Pomona 1968 — 1972
BS, Mathematics
Jessica Paciorek's J. D. Power and Associates Experience May 2011 - August 2013
Job Account Executive at Aimia Inc
Industry Marketing and Advertising
Experience
Aimia Inc August 2013 - Present
J D Power and Associates May 2011 - August 2013
Detroit Media Partnership September 2010 - May 2011
MGM Grand Detroit May 2010 - August 2010
Red Robin October 2007 - June 2010
Xperience Communications March 2010 - May 2010
Skills
Marketing, Event Planning, Analysis, Microsoft Excel, Marketing Communications, Market Research, Microsoft Office, Customer Service, mTAB, SPSS, Management, Research
Education
Wayne State University 2009 — 2011
Bachelors of Science in Business Administration, Marketing/Advertising
Macomb Community College 2006 — 2009
Associate of Arts, Marketing
Aimia Inc August 2013 - Present
J D Power and Associates May 2011 - August 2013
Detroit Media Partnership September 2010 - May 2011
MGM Grand Detroit May 2010 - August 2010
Red Robin October 2007 - June 2010
Xperience Communications March 2010 - May 2010
Skills
Marketing, Event Planning, Analysis, Microsoft Excel, Marketing Communications, Market Research, Microsoft Office, Customer Service, mTAB, SPSS, Management, Research
Education
Wayne State University 2009 — 2011
Bachelors of Science in Business Administration, Marketing/Advertising
Macomb Community College 2006 — 2009
Associate of Arts, Marketing
Leslie Rundell Leslie Rundell's J. D. Power and Associates Experience December 2010 - May 2011
Job Financial Analyst Product Profitability at TRW Automotive
Industry Automotive
Experience
TRW Automotive April 2011 - Present
J D Power and Associates December 2010 - May 2011
Guilford Performance Textiles December 2005 - October 2010
Irvin Automotive Products July 2000 - December 2005
Irvin Automotive Products January 2000 - January 2005
The Woodbridge Group March 1989 - June 2000
The Woodbridge Group January 1989 - January 2000
Education
Michigan State University
Bachelor of Science
Oakland University
Master Business Administration
TRW Automotive April 2011 - Present
J D Power and Associates December 2010 - May 2011
Guilford Performance Textiles December 2005 - October 2010
Irvin Automotive Products July 2000 - December 2005
Irvin Automotive Products January 2000 - January 2005
The Woodbridge Group March 1989 - June 2000
The Woodbridge Group January 1989 - January 2000
Education
Michigan State University
Bachelor of Science
Oakland University
Master Business Administration
Ila Ghosh Ila Ghosh's J. D. Power and Associates Experience April 2011 - Present
Job Research Director at J D Power and Associates
Industry Market Research
Experience
J D Power and Associates April 2011 - Present
J D Power and Associates October 2007 - March 2011
J.D. Power and Associates April 2006 - October 2007
Deloitte September 1999 - September 2002
J D Power and Associates June 1996 - September 1999
ORG-MARG 1994 - 1995
Education
Symbiosis institute of Management Studies 1992 — 1994
MBA, Marketing
College of Engineering Pune 1988 — 1992
Bachelor of Engineering, Mechanical
St. Joseph's High School
J D Power and Associates April 2011 - Present
J D Power and Associates October 2007 - March 2011
J.D. Power and Associates April 2006 - October 2007
Deloitte September 1999 - September 2002
J D Power and Associates June 1996 - September 1999
ORG-MARG 1994 - 1995
Education
Symbiosis institute of Management Studies 1992 — 1994
MBA, Marketing
College of Engineering Pune 1988 — 1992
Bachelor of Engineering, Mechanical
St. Joseph's High School
Bob Billings's J. D. Power and Associates Experience 1980 - 1981
Job
Industry Market Research
Experience
InsightsNow, Inc. September 2013 - Present
Path to Purchase Institute 2013 - July 2013
RNB Consulting 2000 - 2012
Information Resources, Inc. 1995 - 1999
Catalina Information Resources 1992 - 1995
IRI 1983 - 1992
NPD Research 1982 - 1983
J. D. Power and Associates 1980 - 1981
Skills
Customer Insight, Market Research, Segmentation, Marketing Research, Quantitative Research, FMCG, Business Development, Business Strategy, Client Development, Customer Service, Qualitative Research, Account Management, CPG Industry, Shopper Marketing, Analytics, Marketing Communications, Marketing Strategy, New Business Development, Marketing, Digital Marketing, Consumer Behaviour, Competitive Analysis, Strategy, Competitive Intelligence, Advertising Research, Consumer Insight, Brand Equity, Market Analysis, Primary Research, Focus Groups, Survey Design, Consumer Products, Business Insights, Integrated Marketing, Questionnaire Design, Direct Marketing, Marketing Analytics, Marketing Management, Positioning, Brand Management, Brand Architecture, Ethnography, Strategic Partnerships, Survey Research, Product Innovation, Customer Analysis, Thought Leadership, Loyalty Marketing
Education
University of Southern California 1976 — 1980
BA/MA coursework
InsightsNow, Inc. September 2013 - Present
Path to Purchase Institute 2013 - July 2013
RNB Consulting 2000 - 2012
Information Resources, Inc. 1995 - 1999
Catalina Information Resources 1992 - 1995
IRI 1983 - 1992
NPD Research 1982 - 1983
J. D. Power and Associates 1980 - 1981
Skills
Customer Insight, Market Research, Segmentation, Marketing Research, Quantitative Research, FMCG, Business Development, Business Strategy, Client Development, Customer Service, Qualitative Research, Account Management, CPG Industry, Shopper Marketing, Analytics, Marketing Communications, Marketing Strategy, New Business Development, Marketing, Digital Marketing, Consumer Behaviour, Competitive Analysis, Strategy, Competitive Intelligence, Advertising Research, Consumer Insight, Brand Equity, Market Analysis, Primary Research, Focus Groups, Survey Design, Consumer Products, Business Insights, Integrated Marketing, Questionnaire Design, Direct Marketing, Marketing Analytics, Marketing Management, Positioning, Brand Management, Brand Architecture, Ethnography, Strategic Partnerships, Survey Research, Product Innovation, Customer Analysis, Thought Leadership, Loyalty Marketing
Education
University of Southern California 1976 — 1980
BA/MA coursework
Tom Swoboda's J. D. Power and Associates Experience 1998 - 2001
Job President, Swoboda Associates, LLC
Industry Management Consulting
Experience
Swoboda Associates, LLC 1995 - Present
R L Polk & Co. 2001 - November 2014
Docker, Findlay, Swoboda & Associates, LLC February 2003 - September 2013
AAIA 1998 - 2011
Aftermarket Business Publications April 2003 - October 2009
Walker Racing 2003 - 2005
J D Power and Associates 1998 - 2001
Kmart Corporation 1990 - 1995
KMart Corp Racing Program 1989 - 1995
Kmart Corporation 1980 - 1990
Skills
Strategic Planning, Marketing Strategy, Product Development, Automotive, Mergers, Automotive Aftermarket, Business Planning, Business Strategy, Market Research, Management, New Business Development, Team Building, Competitive Analysis, Forecasting, Cross-functional Team..., Negotiation, Inventory Management
Education
University of Heidelberg 1962 — 1965
Studied Law
Northwest Missouri State University 1958 — 1961
Swoboda Associates, LLC 1995 - Present
R L Polk & Co. 2001 - November 2014
Docker, Findlay, Swoboda & Associates, LLC February 2003 - September 2013
AAIA 1998 - 2011
Aftermarket Business Publications April 2003 - October 2009
Walker Racing 2003 - 2005
J D Power and Associates 1998 - 2001
Kmart Corporation 1990 - 1995
KMart Corp Racing Program 1989 - 1995
Kmart Corporation 1980 - 1990
Skills
Strategic Planning, Marketing Strategy, Product Development, Automotive, Mergers, Automotive Aftermarket, Business Planning, Business Strategy, Market Research, Management, New Business Development, Team Building, Competitive Analysis, Forecasting, Cross-functional Team..., Negotiation, Inventory Management
Education
University of Heidelberg 1962 — 1965
Studied Law
Northwest Missouri State University 1958 — 1961
Kit Leung's J. D. Power and Associates Experience April 1996 - July 2000
Job Marketing Science Manager at Genentech
Industry Biotechnology
Experience
Genentech February 2012 - Present
Genentech June 2010 - March 2012
Amgen March 2006 - June 2010
Amgen February 2004 - March 2006
Amgen June 2003 - February 2004
Power Information Network (a subsidiary of J. D. Power & Associates) July 2000 - June 2003
J. D. Power and Associates April 1996 - July 2000
Education
Pepperdine University
MBA
University of California, Los Angeles
Bachelor of Science in Mathematics/Applied Science
Genentech February 2012 - Present
Genentech June 2010 - March 2012
Amgen March 2006 - June 2010
Amgen February 2004 - March 2006
Amgen June 2003 - February 2004
Power Information Network (a subsidiary of J. D. Power & Associates) July 2000 - June 2003
J. D. Power and Associates April 1996 - July 2000
Education
Pepperdine University
MBA
University of California, Los Angeles
Bachelor of Science in Mathematics/Applied Science
Janet Ziecina's J. D. Power and Associates Experience 1993 - 1996
Job Author
Industry Writing and Editing
Experience
Author March 2012 - Present
Self-employed 1999 - Present
J. D. Power and Associates 1993 - 1996
DME Company 1984 - 1990
Skills
Published Author, Books, Freelance Writing, Poetry, Ebooks, Marketing Strategy, Public Speaking, Creative Writing, Data Analysis
Education
Oakland University 1980 — 1984
Management Information Systems
Author March 2012 - Present
Self-employed 1999 - Present
J. D. Power and Associates 1993 - 1996
DME Company 1984 - 1990
Skills
Published Author, Books, Freelance Writing, Poetry, Ebooks, Marketing Strategy, Public Speaking, Creative Writing, Data Analysis
Education
Oakland University 1980 — 1984
Management Information Systems
Shi-Cheng Damon Fu's J. D. Power and Associates Experience 1996 - 2005
Job I.S. Project Manager at J.D. Power and Associates
Industry Information Technology and Services
Experience
J.D. Power and Associates, McGraw Hill Financial April 2005 - Present
J. D. Power and Associates 1996 - 2005
Southern California Association of Governments August 1992 - July 1996
Skills
SAS, Data Analysis, SQL, SPSS, Microsoft SQL Server, Microsoft Excel, Databases, Management, Analytics, Business Intelligence, Data Mining, IBM SPSS Data..., Business Analysis, Data Collection, Market Research, Quantitative Research, Marketing Research
Education
University of Pennsylvania 1990 — 1992
MCP, City Planning
National Cheng Kung University 1982 — 1986
Bachelor of Science (BS), Architecture
J.D. Power and Associates, McGraw Hill Financial April 2005 - Present
J. D. Power and Associates 1996 - 2005
Southern California Association of Governments August 1992 - July 1996
Skills
SAS, Data Analysis, SQL, SPSS, Microsoft SQL Server, Microsoft Excel, Databases, Management, Analytics, Business Intelligence, Data Mining, IBM SPSS Data..., Business Analysis, Data Collection, Market Research, Quantitative Research, Marketing Research
Education
University of Pennsylvania 1990 — 1992
MCP, City Planning
National Cheng Kung University 1982 — 1986
Bachelor of Science (BS), Architecture
Ryan Kern's J. D. Power and Associates Experience 1997 - 2002
Job Sr. Planner at Baxter Healthcare
Industry Biotechnology
Experience
Cintas May 2009 - April 2012
Masterplan February 2008 - September 2008
Amgen 2002 - 2007
J. D. Power and Associates 1997 - 2002
Skills
Account Management, Sales Operations, New Business Development, Process Improvement, Management, Leadership, Capacity Planning, Project Management, Supply Chain, Supply Operations, Master Scheduling, Shipping Systems, Logistics, Selling, Sales, Marketing, Marketing Strategy
Education
San Diego State University-California State University
B.A., Speech Communication
Cintas May 2009 - April 2012
Masterplan February 2008 - September 2008
Amgen 2002 - 2007
J. D. Power and Associates 1997 - 2002
Skills
Account Management, Sales Operations, New Business Development, Process Improvement, Management, Leadership, Capacity Planning, Project Management, Supply Chain, Supply Operations, Master Scheduling, Shipping Systems, Logistics, Selling, Sales, Marketing, Marketing Strategy
Education
San Diego State University-California State University
B.A., Speech Communication
Claudie Couvillion's J. D. Power and Associates Experience Database Administrator / ArchitectJD Power and Associates1999 - Present
Job DBA / Architect at J. D. Power and Associates
Industry Computer Software
Experience
J. D. Power and Associates Database Administrator / ArchitectJD Power and Associates1999 - Present
The McGraw Hill Companies 1999 - Present
Education
University of Phoenix 2005 — 2008
J. D. Power and Associates Database Administrator / ArchitectJD Power and Associates1999 - Present
The McGraw Hill Companies 1999 - Present
Education
University of Phoenix 2005 — 2008
Thomas Gauer's J. D. Power and Associates Experience February 2006 - December 2011
Job Faculty Member at Matters of Fact, Inc.
Industry Research
Experience
Matters of Fact, Inc. June 2011 - Present
J D Power and Associates February 2006 - December 2011
Matters of Fact, Inc. 1995 - 2005
Toyota Motor Sales 1992 - 1995
Skills
Customer Insight, Business Development, Customer Satisfaction, Quantitative Research, Research, Project Management, Program Management, Qualitative Research, Marketing Research, Data Analysis, Market Research, Analytics, Segmentation, Competitive Analysis, Survey Design, Research Design, Consumer Behaviour, Questionnaire Design, Focus Groups, Survey Research
Education
Loyola Marymount University
Bachelor of Business Administration (BBA)
Matters of Fact, Inc. June 2011 - Present
J D Power and Associates February 2006 - December 2011
Matters of Fact, Inc. 1995 - 2005
Toyota Motor Sales 1992 - 1995
Skills
Customer Insight, Business Development, Customer Satisfaction, Quantitative Research, Research, Project Management, Program Management, Qualitative Research, Marketing Research, Data Analysis, Market Research, Analytics, Segmentation, Competitive Analysis, Survey Design, Research Design, Consumer Behaviour, Questionnaire Design, Focus Groups, Survey Research
Education
Loyola Marymount University
Bachelor of Business Administration (BBA)
Mike Diamant's J. D. Power and Associates Experience 1999 - 2003
Job Director Application Development, Program Mgmt. & PMO at The Chip, Inc.
Industry Computer Software
Experience
The Chip, Inc. November 2012 - Present
GlobalScholar July 2010 - September 2012
Harris Computer Systems August 2003 - September 2009
MAXIMUS 2003 - 2009
J. D. Power and Associates 1999 - 2003
Skills
Software Development, Program Management, ERP, SDLC, Agile Methodologies, Strategy, SQL, Microsoft SQL Server, Software Project..., Enterprise Software, Integration, SaaS, Requirements Gathering, Management, Databases, Quality Assurance, Oracle, Servers, Leadership, Project Management, MS Project, PMP, Requirements Analysis, Software Documentation, Software Implementation, SOA, Software Engineering, Web Applications, Team Building, Team Leadership, Database Design
Education
California State University-Northridge 1981 — 1981
BS
West Coast University
Masters, MIS
The Chip, Inc. November 2012 - Present
GlobalScholar July 2010 - September 2012
Harris Computer Systems August 2003 - September 2009
MAXIMUS 2003 - 2009
J. D. Power and Associates 1999 - 2003
Skills
Software Development, Program Management, ERP, SDLC, Agile Methodologies, Strategy, SQL, Microsoft SQL Server, Software Project..., Enterprise Software, Integration, SaaS, Requirements Gathering, Management, Databases, Quality Assurance, Oracle, Servers, Leadership, Project Management, MS Project, PMP, Requirements Analysis, Software Documentation, Software Implementation, SOA, Software Engineering, Web Applications, Team Building, Team Leadership, Database Design
Education
California State University-Northridge 1981 — 1981
BS
West Coast University
Masters, MIS
Ami Thompson Sullivan's J. D. Power and Associates Experience 1996 - 2001
Job Director, Human Services Consulting, Author
Industry Management Consulting
Experience
Non-Profit Toolbox June 2009 - Present
Kin3tic Partners May 2008 - Present
Kinetic Flow Corp. September 1993 - Present
Quality of Life Connections June 2006 - December 2010
J. D. Power and Associates 1996 - 2001
Skills
Strategic Planning, Organizational..., Management Consulting, Non-profits, Program Management, Entrepreneurship, New Business Development, Change Management, Analysis, Coaching, SEO, Public Relations, Marketing Strategy, Contract Negotiation, Nonprofits, Budgets, Policy, Workshop Facilitation, Analytics, Grant Writing, Training, Public Speaking, Financial Analysis, Research, Proposal Writing, Team Building, Business Development, Market Research, Team Leadership, Business Intelligence, Process Improvement, Data Analysis, Consulting, Social Media, Business Analysis, Marketing, Fundraising, Leadership, Microsoft Excel, Business Strategy, Management, Customer Service, Strategy, Program Development, Business Planning, Leadership Development, Project Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1998 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
University of California, Riverside 1992 — 1996
BA, International Business, Russian
Non-Profit Toolbox June 2009 - Present
Kin3tic Partners May 2008 - Present
Kinetic Flow Corp. September 1993 - Present
Quality of Life Connections June 2006 - December 2010
J. D. Power and Associates 1996 - 2001
Skills
Strategic Planning, Organizational..., Management Consulting, Non-profits, Program Management, Entrepreneurship, New Business Development, Change Management, Analysis, Coaching, SEO, Public Relations, Marketing Strategy, Contract Negotiation, Nonprofits, Budgets, Policy, Workshop Facilitation, Analytics, Grant Writing, Training, Public Speaking, Financial Analysis, Research, Proposal Writing, Team Building, Business Development, Market Research, Team Leadership, Business Intelligence, Process Improvement, Data Analysis, Consulting, Social Media, Business Analysis, Marketing, Fundraising, Leadership, Microsoft Excel, Business Strategy, Management, Customer Service, Strategy, Program Development, Business Planning, Leadership Development, Project Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1998 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
University of California, Riverside 1992 — 1996
BA, International Business, Russian
Rosina Kuhlmann's J. D. Power and Associates Experience 2004 - Present
Job Sr. Administrative Assistant at J D Power and Associates
Industry Research
Experience
J D Power and Associates 2004 - Present
JD Power and Associates 2003 - Present
Skills
P2P
Education
Macomb Community College
J D Power and Associates 2004 - Present
JD Power and Associates 2003 - Present
Skills
P2P
Education
Macomb Community College
Vani G's J. D. Power and Associates Experience April 2011 - September 2011
Job Software Developer at J D Power and Associates
Industry Information Technology and Services
Experience
J D Power and Associates April 2011 - September 2011
Farmers Insurance Group [Client] March 2010 - April 2011
Lotus Interworks February 2009 - December 2009
Infosys June 2004 - October 2008
Skills
C#, .NET, ASP.NET, Test Planning, ASP, Agile Methodologies, Web Services, SQL, XML, JavaScript, Requirements Analysis, WCF, PL/SQL, HTML, Web Applications, Software Development, SDLC, Microsoft SQL Server, Business Analysis
Education
Presidency College 2001 — 2004
Masters, Computer Applications
J D Power and Associates April 2011 - September 2011
Farmers Insurance Group [Client] March 2010 - April 2011
Lotus Interworks February 2009 - December 2009
Infosys June 2004 - October 2008
Skills
C#, .NET, ASP.NET, Test Planning, ASP, Agile Methodologies, Web Services, SQL, XML, JavaScript, Requirements Analysis, WCF, PL/SQL, HTML, Web Applications, Software Development, SDLC, Microsoft SQL Server, Business Analysis
Education
Presidency College 2001 — 2004
Masters, Computer Applications
Kim Stringfellow's J. D. Power and Associates Experience August 2004 - Present
Job Research Manager at J. D. Power and Associates
Industry Market Research
Experience
J. D. Power and Associates August 2004 - Present
Skills
Customer Insight, Quantitative Research, Market Research, Questionnaire Design, Survey Research, Survey Design, Marketing Research, Primary Research, Online Research, Segmentation, Focus Groups
Education
University of Michigan 1987 — 1991
B.A., Psychology
J. D. Power and Associates August 2004 - Present
Skills
Customer Insight, Quantitative Research, Market Research, Questionnaire Design, Survey Research, Survey Design, Marketing Research, Primary Research, Online Research, Segmentation, Focus Groups
Education
University of Michigan 1987 — 1991
B.A., Psychology
Baohui Zhang's J. D. Power and Associates Experience February 2010 - Present
Job Sr. Manager, Statistical Analysis at J. D. Power and Associates
Industry Market Research
Experience
J. D. Power and Associates February 2010 - Present
J.D. Power and Associates February 2007 - February 2010
J. D. Power and Associates August 2004 - January 2007
Skills
SAS, Analytics, Predictive Modeling, Segmentation, Statistical Modeling, Predictive Analytics, Customer Insight, Logistic Regression, Data Mining, Quantitative Research, Marketing Research, Market Analysis, Customer Analysis, Quantitative Analytics
Education
Arizona State University 2002 — 2004
MS, Statistics
J. D. Power and Associates February 2010 - Present
J.D. Power and Associates February 2007 - February 2010
J. D. Power and Associates August 2004 - January 2007
Skills
SAS, Analytics, Predictive Modeling, Segmentation, Statistical Modeling, Predictive Analytics, Customer Insight, Logistic Regression, Data Mining, Quantitative Research, Marketing Research, Market Analysis, Customer Analysis, Quantitative Analytics
Education
Arizona State University 2002 — 2004
MS, Statistics
Huigang Chen's J. D. Power and Associates Experience March 2010 - April 2011
Job Sr Director Simulation and Optimization at MarketShare
Industry Market Research
Experience
MarketShare January 2013 - Present
MarketShare Partners April 2011 - December 2012
J D Power and Associates March 2010 - April 2011
Kelly Scientific Resources September 2009 - March 2010
International Monetary Fund February 2009 - September 2009
Computer Aid Inc. 2006 - 2009
InHand 2000 - 2000
Skills
Data Mining, SAS, Machine Learning, Data Analysis, Matlab, Python, Optimizations, SQL, LaTeX, Statistics, R, Algorithms, Mathematical Modeling, Econometrics, Analytics, Statistical Modeling, Optimization, Analysis, Simulations, Predictive Modeling, Modeling, Signal Processing, Predictive Analytics, Quantitative Analytics, Computer Science, Quantitative Finance, Programming, C++, C, Time Series Analysis, Applied Mathematics, Pattern Recognition, Operations Research, VBA, Logistic Regression, Big Data, Business Analytics, Marketing Analytics, Cluster Analysis, Mathematica, Artificial Intelligence, SAS programming, Stata, Customer Analysis, Monte Carlo Simulation
Education
University of Maryland College Park 1999 — 2006
Phd, Electrical Engineering
Shanghai Jiao Tong University 1996 — 1999
BS, Automatic Control
no 2 middle school of east normal university 1989 — 1996
MarketShare January 2013 - Present
MarketShare Partners April 2011 - December 2012
J D Power and Associates March 2010 - April 2011
Kelly Scientific Resources September 2009 - March 2010
International Monetary Fund February 2009 - September 2009
Computer Aid Inc. 2006 - 2009
InHand 2000 - 2000
Skills
Data Mining, SAS, Machine Learning, Data Analysis, Matlab, Python, Optimizations, SQL, LaTeX, Statistics, R, Algorithms, Mathematical Modeling, Econometrics, Analytics, Statistical Modeling, Optimization, Analysis, Simulations, Predictive Modeling, Modeling, Signal Processing, Predictive Analytics, Quantitative Analytics, Computer Science, Quantitative Finance, Programming, C++, C, Time Series Analysis, Applied Mathematics, Pattern Recognition, Operations Research, VBA, Logistic Regression, Big Data, Business Analytics, Marketing Analytics, Cluster Analysis, Mathematica, Artificial Intelligence, SAS programming, Stata, Customer Analysis, Monte Carlo Simulation
Education
University of Maryland College Park 1999 — 2006
Phd, Electrical Engineering
Shanghai Jiao Tong University 1996 — 1999
BS, Automatic Control
no 2 middle school of east normal university 1989 — 1996
Amy McFarren's J. D. Power and Associates Experience 2000 - December 2010
Job Independent Marketing Research Consultant
Industry Automotive
Experience
Amy McFarren December 2010 - Present
J. D. Power and Associates 2000 - December 2010
Johnson Controls Automotive 1991 - 1999
Skills
Market Research, Product Development, Program Management, Customer Satisfaction, New Business Development, Leadership, Strategy, Proposal Writing, Business Planning, Project Management, Business Development, Consulting, Strategic Planning, Analysis, Sales, Automotive, Marketing Research, Marketing, Competitive Analysis
Education
Eastern Michigan University 1997 — 2000
MBA
Amy McFarren December 2010 - Present
J. D. Power and Associates 2000 - December 2010
Johnson Controls Automotive 1991 - 1999
Skills
Market Research, Product Development, Program Management, Customer Satisfaction, New Business Development, Leadership, Strategy, Proposal Writing, Business Planning, Project Management, Business Development, Consulting, Strategic Planning, Analysis, Sales, Automotive, Marketing Research, Marketing, Competitive Analysis
Education
Eastern Michigan University 1997 — 2000
MBA
Bill Lovelace's J. D. Power and Associates Experience 1995 - 2002
Job Independent strategy and performance improvement consultant
Industry Utilities
Experience
Independent January 2013 - Present
OGE Energy Corp January 2005 - December 2012
Procyon Consulting LLC 2002 - 2005
J D Power and Associates 1995 - 2002
Skills
Business Strategy, Financial Modeling, Consulting, Energy, Telecommunications, Process Improvement, Leadership, Smart Grid
Education
University of West Florida 1968 — 1970
Master of Business Administration (MBA), Accounting and Finance
University of Florida 1960 — 1966
BSIE, Industrial and Systems Engineering
Independent January 2013 - Present
OGE Energy Corp January 2005 - December 2012
Procyon Consulting LLC 2002 - 2005
J D Power and Associates 1995 - 2002
Skills
Business Strategy, Financial Modeling, Consulting, Energy, Telecommunications, Process Improvement, Leadership, Smart Grid
Education
University of West Florida 1968 — 1970
Master of Business Administration (MBA), Accounting and Finance
University of Florida 1960 — 1966
BSIE, Industrial and Systems Engineering
Phil Wynn's J. D. Power and Associates Experience 1999 - 2001
Job President at Wynner's Circle, Inc.
Industry Professional Training & Coaching
Experience
Kingdom Life, Inc. October 1999 - Present
Wynner's Circle, Inc. October 1989 - Present
Wynner's Circle, Inc. 1989 - Present
Biggs Cadillac~Buick~GMC Trucks, INC 1995 - 2008
Maritz Performance Improvement Company May 1995 - December 2005
Maritz Performance Improvement 1995 - 2005
J D Power and Associates 1999 - 2001
The Zig ZIglar Corporation 1979 - 1989
Skills
Coaching, Leadership Development, Training, Team Building, Customer Satisfaction, Marketing, Consulting, Sales Process, Human Resources, Customer Retention, Customer Service, Time Management, Insurance, Recruiting, Public Speaking, Sales, Process Improvement, Retail, Leadership, Organizational..., Small Business, Nonprofits, Executive Coaching, Strategy, Strategic Planning, Management Consulting, Workshop Facilitation, Performance Improvement, Management, Entrepreneurship, Personal Development, Performance Management, Business Planning, Team Leadership, Start-ups, Business Strategy, Social Networking, Program Management, Marketing Strategy
Education
Emory and Henry College 1955 — 1960
BA, Psychology
Graham High School 1953 — 1955
General, General
Kingdom Life, Inc. October 1999 - Present
Wynner's Circle, Inc. October 1989 - Present
Wynner's Circle, Inc. 1989 - Present
Biggs Cadillac~Buick~GMC Trucks, INC 1995 - 2008
Maritz Performance Improvement Company May 1995 - December 2005
Maritz Performance Improvement 1995 - 2005
J D Power and Associates 1999 - 2001
The Zig ZIglar Corporation 1979 - 1989
Skills
Coaching, Leadership Development, Training, Team Building, Customer Satisfaction, Marketing, Consulting, Sales Process, Human Resources, Customer Retention, Customer Service, Time Management, Insurance, Recruiting, Public Speaking, Sales, Process Improvement, Retail, Leadership, Organizational..., Small Business, Nonprofits, Executive Coaching, Strategy, Strategic Planning, Management Consulting, Workshop Facilitation, Performance Improvement, Management, Entrepreneurship, Personal Development, Performance Management, Business Planning, Team Leadership, Start-ups, Business Strategy, Social Networking, Program Management, Marketing Strategy
Education
Emory and Henry College 1955 — 1960
BA, Psychology
Graham High School 1953 — 1955
General, General
Paul Cuevas's J. D. Power and Associates Experience May 2010 - July 2012
Job National Product Strategy and Marketing Director at Crescent Bank & Trust
Industry Financial Services
Experience
Crescent Bank & Trust December 2012 - Present
The Rafael Financial Group dba Automatic Finance July 2012 - December 2012
J D Power and Associates May 2010 - July 2012
Lender Solutions, LLC June 2005 - May 2010
Indirect Consumer Lending January 1998 - October 2004
Hibernia National Bank February 1989 - October 2004
Hibernia National Bank January 1996 - January 1998
Indirect Lending January 1994 - January 1996
Indirect Lending January 1991 - January 1994
CITICORP ACCEPTANCE COMPANY, INC January 1988 - January 1989
Skills
Credit, Management, Loans, Credit Risk, Leadership, Portfolio Management, Strategy, Risk Management, Process Improvement, Analytics, Finance, Banking, Sales, Commercial Banking, Analysis, Training, Underwriting
Education
Southeastern Louisiana University 1980 — 1983
BS, Industrial Management
Mississippi State University 1979 — 1980
Crescent Bank & Trust December 2012 - Present
The Rafael Financial Group dba Automatic Finance July 2012 - December 2012
J D Power and Associates May 2010 - July 2012
Lender Solutions, LLC June 2005 - May 2010
Indirect Consumer Lending January 1998 - October 2004
Hibernia National Bank February 1989 - October 2004
Hibernia National Bank January 1996 - January 1998
Indirect Lending January 1994 - January 1996
Indirect Lending January 1991 - January 1994
CITICORP ACCEPTANCE COMPANY, INC January 1988 - January 1989
Skills
Credit, Management, Loans, Credit Risk, Leadership, Portfolio Management, Strategy, Risk Management, Process Improvement, Analytics, Finance, Banking, Sales, Commercial Banking, Analysis, Training, Underwriting
Education
Southeastern Louisiana University 1980 — 1983
BS, Industrial Management
Mississippi State University 1979 — 1980
J.D. Power and Associates
Schlesinger Associates
J.D. Power
SIS International Research
J.D. Power & Associates
Research International