Maritz Performance Improvement
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Maritz Performance Improvement Employees
Employee
Years
Job
Industry
Louise Anderson CPIM Louise Anderson CPIM's Maritz Performance Improvement Experience 1983 - 1990
Job
Industry Marketing and Advertising
Experience
Business Impact Group February 2014 - August 2015
Anderson Performance Improvement 1994 - 2014
Jostens January 1991 - January 1993
Maritz Performance Improvement 1983 - 1990
Milliken & Company June 1976 - December 1982
Skills
Strategy, Program Management, Leadership, Market Research, Strategic Planning, Change Management, Sales Management, Marketing Strategy, Sales, Customer Service, Coaching, Marketing, CRM, B2B, Marketing Communications, New Business Development, Account Management, Competitive Analysis, Business Development, Cross-functional Team..., Product Marketing, Direct Marketing, Customer Retention
Education
University of Minnesota-Twin Cities 1972 — 1976
Bachelor of Science
Business Impact Group February 2014 - August 2015
Anderson Performance Improvement 1994 - 2014
Jostens January 1991 - January 1993
Maritz Performance Improvement 1983 - 1990
Milliken & Company June 1976 - December 1982
Skills
Strategy, Program Management, Leadership, Market Research, Strategic Planning, Change Management, Sales Management, Marketing Strategy, Sales, Customer Service, Coaching, Marketing, CRM, B2B, Marketing Communications, New Business Development, Account Management, Competitive Analysis, Business Development, Cross-functional Team..., Product Marketing, Direct Marketing, Customer Retention
Education
University of Minnesota-Twin Cities 1972 — 1976
Bachelor of Science
Thomas Niekamp Thomas Niekamp's Maritz Performance Improvement Experience March 1995 - October 1995
Job Warranty Administrator at Home Run Auto Group
Industry Professional Training & Coaching
Experience
Home Run Auto Group June 2015 - Present
People Skills Unlimited May 1991 - Present
MSX International March 2007 - December 2008
Sandy Corporation March 2003 - September 2004
Precision Dynamics March 2001 - May 2001
MSX International March 1998 - June 2000
ADP Dealer Services March 1997 - March 1998
Ford Motor Company September 1996 - May 1997
Sandy Corporation June 1996 - September 1996
Maritz Performance Improvement March 1995 - October 1995
Skills
Process Improvement, People Skills, Automotive, Purchasing, Customer Service, Excel, Customer Satisfaction, Automobile, Team Building, Customer Relations, Problem Solving, Negotiation, Coaching, Account Management, Change Management, Strategic Planning, New Business Development, Vehicles, Retail, Profit, Business Strategy, Continuous Improvement, Parts, Sales Process, Team Leadership, Profitability, Budgeting, Soft Skills, Training Delivery, Instructor-led Training, Budgets, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Publisher, Management, Sales, Sales Management, Customer Retention, Program Management, Marketing, Leadership, Dealers, Human Resources, Inventory Management, Automotive Aftermarket, Training, Sales Operations, B2B, Business Planning
Education
Sierra Nevada College 2011 — 2014
Bachelor of Arts (B.A.), Global Business Management, Organizational Leadership, and HR, 3.6
Rasmussen College-Minnesota 2012 — 2012
Bachelor of Science (B.S.), HR & Organizational Leadership, A-/B+
Northeast Wisconsin Technical College 1988 — 1991
A. A., Supervisory Mgmt, Accounting, Computer Programming
Elgin Community College 1975 — 1976
A.S., Computer Programming
James B Conant High School
Home Run Auto Group June 2015 - Present
People Skills Unlimited May 1991 - Present
MSX International March 2007 - December 2008
Sandy Corporation March 2003 - September 2004
Precision Dynamics March 2001 - May 2001
MSX International March 1998 - June 2000
ADP Dealer Services March 1997 - March 1998
Ford Motor Company September 1996 - May 1997
Sandy Corporation June 1996 - September 1996
Maritz Performance Improvement March 1995 - October 1995
Skills
Process Improvement, People Skills, Automotive, Purchasing, Customer Service, Excel, Customer Satisfaction, Automobile, Team Building, Customer Relations, Problem Solving, Negotiation, Coaching, Account Management, Change Management, Strategic Planning, New Business Development, Vehicles, Retail, Profit, Business Strategy, Continuous Improvement, Parts, Sales Process, Team Leadership, Profitability, Budgeting, Soft Skills, Training Delivery, Instructor-led Training, Budgets, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Publisher, Management, Sales, Sales Management, Customer Retention, Program Management, Marketing, Leadership, Dealers, Human Resources, Inventory Management, Automotive Aftermarket, Training, Sales Operations, B2B, Business Planning
Education
Sierra Nevada College 2011 — 2014
Bachelor of Arts (B.A.), Global Business Management, Organizational Leadership, and HR, 3.6
Rasmussen College-Minnesota 2012 — 2012
Bachelor of Science (B.S.), HR & Organizational Leadership, A-/B+
Northeast Wisconsin Technical College 1988 — 1991
A. A., Supervisory Mgmt, Accounting, Computer Programming
Elgin Community College 1975 — 1976
A.S., Computer Programming
James B Conant High School
Mary Kutheis Mary Kutheis's Maritz Performance Improvement Experience 1989 - 1992
Job Focus Coach/Speaker/Trainer at MCK Coaching
Industry Professional Training & Coaching
Experience
MCK Coaching January 2001 - Present
RealContentment.com November 2012 - March 2015
Open Spaces, LLC Workplace Productivity Group January 2001 - November 2012
Washington University in St. Louis September 1999 - October 2000
Maritz 1989 - 1999
Maritz Performance Improvement 1989 - 1992
Skills
Training, Time Management, Public Speaking, Coaching, Personal Development, Paper Management, Conflict Management, Organization Skills, Management, Organizational..., Executive Coaching, Team Building, Performance Management, Business Coaching, Project Management, Motivational Speaking, Consulting, Workshop Facilitation, Emotional Intelligence, Small Business, Executive Development, Program Management
Education
University of Missouri-Columbia 1981 — 1983
Bachelor of Arts (B.A.), Speech Communication
Benedictine College 1979 — 1981
General Studies
MCK Coaching January 2001 - Present
RealContentment.com November 2012 - March 2015
Open Spaces, LLC Workplace Productivity Group January 2001 - November 2012
Washington University in St. Louis September 1999 - October 2000
Maritz 1989 - 1999
Maritz Performance Improvement 1989 - 1992
Skills
Training, Time Management, Public Speaking, Coaching, Personal Development, Paper Management, Conflict Management, Organization Skills, Management, Organizational..., Executive Coaching, Team Building, Performance Management, Business Coaching, Project Management, Motivational Speaking, Consulting, Workshop Facilitation, Emotional Intelligence, Small Business, Executive Development, Program Management
Education
University of Missouri-Columbia 1981 — 1983
Bachelor of Arts (B.A.), Speech Communication
Benedictine College 1979 — 1981
General Studies
Nancy Durantini Nancy Durantini's Maritz Performance Improvement Experience 2004 - 2012
Job Lead Customer Retention Specialist at Maritz
Industry Automotive
Experience
Maritz January 2014 - Present
Maritz January 2009 - Present
Maritz January 2012 - December 2012
Maritz Research November 2004 - January 2012
GM Standards for Excellence/Maritz, Inc. 2004 - January 2012
Maritz Performance Improvement 2004 - 2012
VSI June 1997 - May 2003
Northwest Airlines 1978 - 1992
Skills
Employee Engagement, Corporate Culture, Instructional Design, Organizational..., Customer Retention, Executive Coaching, Leadership Development, Coaching, Process Improvement, Customer Satisfaction, Team Building, Strategic Planning, Change Management, Instructor-led Training, Public Speaking, Continuous Improvement, Performance Improvement, Needs Analysis, Management Consulting, Performance Management, Planning, Survey Design, Business Process..., Interviewing, Problem Solving, Customer Experience, Customer Loyalty, Mentoring, Interviews, Project Planning, Brand Loyalty, Sales, Training, Business Development, Team Leadership, Leadership, Recruiting, Training Delivery, Management, Employee Relations, Talent Management, Customer Service, Workshop Facilitation, Cross-functional Team..., Consulting, Negotiation, Organizational..., Employee Training, Team Management, Strategy
Education
Concordia University-Ann Arbor 1993 — 1995
Human Resource Development, Human Resources
Maritz January 2014 - Present
Maritz January 2009 - Present
Maritz January 2012 - December 2012
Maritz Research November 2004 - January 2012
GM Standards for Excellence/Maritz, Inc. 2004 - January 2012
Maritz Performance Improvement 2004 - 2012
VSI June 1997 - May 2003
Northwest Airlines 1978 - 1992
Skills
Employee Engagement, Corporate Culture, Instructional Design, Organizational..., Customer Retention, Executive Coaching, Leadership Development, Coaching, Process Improvement, Customer Satisfaction, Team Building, Strategic Planning, Change Management, Instructor-led Training, Public Speaking, Continuous Improvement, Performance Improvement, Needs Analysis, Management Consulting, Performance Management, Planning, Survey Design, Business Process..., Interviewing, Problem Solving, Customer Experience, Customer Loyalty, Mentoring, Interviews, Project Planning, Brand Loyalty, Sales, Training, Business Development, Team Leadership, Leadership, Recruiting, Training Delivery, Management, Employee Relations, Talent Management, Customer Service, Workshop Facilitation, Cross-functional Team..., Consulting, Negotiation, Organizational..., Employee Training, Team Management, Strategy
Education
Concordia University-Ann Arbor 1993 — 1995
Human Resource Development, Human Resources
Mike Canfield Mike Canfield's Maritz Performance Improvement Experience September 2010 - March 2014
Job Instructor, Fixed Operations Training at Mazda North American Operations
Industry Automotive
Experience
Mazda North American Operations June 2015 - Present
Xperience Communications- Ford Consumer Experience Movement July 2014 - May 2015
Maritz Performance Improvement September 2010 - March 2014
Precision Dynamics International June 2008 - September 2008
Resource Automotive May 2002 - February 2008
Skyliner Consulting August 2001 - May 2002
Advantage Group May 1997 - August 2001
Skills
Team Building, E-Learning, Market Development, Customer Satisfaction, Cost Engineering, Coaching, Customer Retention, Automotive, Performance Management, Training, Recruiting, Instructional Design, Cross-functional Team..., Sales Process, Employee Engagement, Automobile, Leadership Development, Marketing Strategy, Sales Management, Business Planning, Process Improvement, Leadership, Talent Management, Team Leadership, New Business Development, Change Management, Sales, Employee Relations, Performance Improvement, Parts, Business Development, Retail, Management, B2B, Executive Coaching, Workshop Facilitation, Program Management, Budgets, Employee Training, Strategic Planning, Operations Management, Negotiation, Account Management, Organizational..., Dealers, Continuous Improvement, Management Consulting, Selling, Training Delivery, Customer Service
Education
Northwood University 2007 — 2012
Bachelor of Business Administration (BBA), Automotive Marketing, Cum Laude
Kutztown University of Pennsylvania 1971 — 1975
business Administration
Mazda North American Operations June 2015 - Present
Xperience Communications- Ford Consumer Experience Movement July 2014 - May 2015
Maritz Performance Improvement September 2010 - March 2014
Precision Dynamics International June 2008 - September 2008
Resource Automotive May 2002 - February 2008
Skyliner Consulting August 2001 - May 2002
Advantage Group May 1997 - August 2001
Skills
Team Building, E-Learning, Market Development, Customer Satisfaction, Cost Engineering, Coaching, Customer Retention, Automotive, Performance Management, Training, Recruiting, Instructional Design, Cross-functional Team..., Sales Process, Employee Engagement, Automobile, Leadership Development, Marketing Strategy, Sales Management, Business Planning, Process Improvement, Leadership, Talent Management, Team Leadership, New Business Development, Change Management, Sales, Employee Relations, Performance Improvement, Parts, Business Development, Retail, Management, B2B, Executive Coaching, Workshop Facilitation, Program Management, Budgets, Employee Training, Strategic Planning, Operations Management, Negotiation, Account Management, Organizational..., Dealers, Continuous Improvement, Management Consulting, Selling, Training Delivery, Customer Service
Education
Northwood University 2007 — 2012
Bachelor of Business Administration (BBA), Automotive Marketing, Cum Laude
Kutztown University of Pennsylvania 1971 — 1975
business Administration
Joseph Jordan Joseph Jordan's Maritz Performance Improvement Experience 2004 - May 2015
Job Variable Operations Training Manager at AutoNation
Industry Professional Training & Coaching
Experience
AutoNation May 2015 - Present
Maritz Performance Improvement Company January 2004 - May 2015
Maritz Performance Improvement 2004 - May 2015
ClearBlue! 2003 - 2003
Maritz Performance Improvement 1998 - 2003
Saturn 1993 - 1998
Saturn 1990 - 1993
Performance Dynamics, Inc. 1985 - 1990
Retail Automotive 1977 - 1985
Skills
Corporate Culture, Performance Improvement, Instructional Design, Large Group Facilitation, Training Delivery, Change Management, Management Consulting, Event Planning, Customer Experience, Customer Loyalty, Customer Retention, Coaching, Team Leadership, Leadership Development, Team Building, Team Motivator, Executive Coaching, Program Design, Business Process..., Work Process Improvement, Brand Loyalty, Training, Workshop Facilitation, Program Management, Performance Management, Recruiting, Culture Change, Organizational..., Leadership, Public Speaking, Strategic Planning, Employee Engagement, Management, Personal Development, Process Improvement, Strategy, Operations Management, Organizational..., Customer Satisfaction, Cross-functional Team..., Staff Development, MBTI, Executive Development, Consulting, Employee Relations, Emotional Intelligence, Program Facilitation, Time Management, Employee Training, Talent Management
Education
Pittsburg State University 1981 — 1985
Bachelor's degree, Communications and Business
Pittsburg State University
Communications and Business, Training and Performance Improvement
AutoNation May 2015 - Present
Maritz Performance Improvement Company January 2004 - May 2015
Maritz Performance Improvement 2004 - May 2015
ClearBlue! 2003 - 2003
Maritz Performance Improvement 1998 - 2003
Saturn 1993 - 1998
Saturn 1990 - 1993
Performance Dynamics, Inc. 1985 - 1990
Retail Automotive 1977 - 1985
Skills
Corporate Culture, Performance Improvement, Instructional Design, Large Group Facilitation, Training Delivery, Change Management, Management Consulting, Event Planning, Customer Experience, Customer Loyalty, Customer Retention, Coaching, Team Leadership, Leadership Development, Team Building, Team Motivator, Executive Coaching, Program Design, Business Process..., Work Process Improvement, Brand Loyalty, Training, Workshop Facilitation, Program Management, Performance Management, Recruiting, Culture Change, Organizational..., Leadership, Public Speaking, Strategic Planning, Employee Engagement, Management, Personal Development, Process Improvement, Strategy, Operations Management, Organizational..., Customer Satisfaction, Cross-functional Team..., Staff Development, MBTI, Executive Development, Consulting, Employee Relations, Emotional Intelligence, Program Facilitation, Time Management, Employee Training, Talent Management
Education
Pittsburg State University 1981 — 1985
Bachelor's degree, Communications and Business
Pittsburg State University
Communications and Business, Training and Performance Improvement
Jon Karpoff Jon Karpoff's Maritz Performance Improvement Experience March 1992 - September 1999
Job Senior Business Analyst at Dow Jones
Industry Internet
Experience
Dow Jones September 2014 - Present
Freelance Analyst / Designer March 2012 - Present
The Glassbox November 2013 - March 2014
OgilvyOne January 2011 - February 2012
Ogilvy Group July 2008 - January 2011
Ogilvy October 2006 - June 2008
Ogilvy & Mather July 2001 - September 2006
OgilvyInteractive September 1999 - June 2001
Maritz Performance Improvement March 1992 - September 1999
Skills
User Experience, Information Architecture, User Interface Design, Interaction Design, Usability, E-commerce, User-centered Design, User Interface, Functional..., Persona, CMS, Mobile Applications, Business Strategy, User Stories, Business Analysis, Web Applications, Requirements Analysis, Visio, Enterprise Software, Product Development, Scrum, B2B, Product Design, Web 2.0, Use Case Analysis, B2C, Business Process, Business Process Design, Web Content Management, Taxonomy, Business Requirements, Lean UX, Usability Design, Accessibility Consulting, Functional Analysis, Needs Analysis, Personas, Workflow Analysis, Agile, Certified Product Owner, Enterprise Content..., Online Sales, Portal Applications, Dashboards, Governance, AxureRP, Data Modeling, B2E, JAD, Gherkin Scenarios
Education
Parsons School of Design 1972 — 1973
No Degree, Communications Design
Hofstra University 1971 — 1972
No Degree, Theater Design
Rhode Island School of Design 1970 — 1971
No Degree, Architecture
Dow Jones September 2014 - Present
Freelance Analyst / Designer March 2012 - Present
The Glassbox November 2013 - March 2014
OgilvyOne January 2011 - February 2012
Ogilvy Group July 2008 - January 2011
Ogilvy October 2006 - June 2008
Ogilvy & Mather July 2001 - September 2006
OgilvyInteractive September 1999 - June 2001
Maritz Performance Improvement March 1992 - September 1999
Skills
User Experience, Information Architecture, User Interface Design, Interaction Design, Usability, E-commerce, User-centered Design, User Interface, Functional..., Persona, CMS, Mobile Applications, Business Strategy, User Stories, Business Analysis, Web Applications, Requirements Analysis, Visio, Enterprise Software, Product Development, Scrum, B2B, Product Design, Web 2.0, Use Case Analysis, B2C, Business Process, Business Process Design, Web Content Management, Taxonomy, Business Requirements, Lean UX, Usability Design, Accessibility Consulting, Functional Analysis, Needs Analysis, Personas, Workflow Analysis, Agile, Certified Product Owner, Enterprise Content..., Online Sales, Portal Applications, Dashboards, Governance, AxureRP, Data Modeling, B2E, JAD, Gherkin Scenarios
Education
Parsons School of Design 1972 — 1973
No Degree, Communications Design
Hofstra University 1971 — 1972
No Degree, Theater Design
Rhode Island School of Design 1970 — 1971
No Degree, Architecture
R. John (Jack) Oliver R. John (Jack) Oliver's Maritz Performance Improvement Experience 1990 - 1993
Job Managing Partner at Convergent, Inc.
Industry Marketing and Advertising
Experience
Convergent, Inc. March 2009 - Present
Dickinson Wright PLLC May 2006 - March 2009
Bankers Integration Group 2002 - 2006
BBDO Detroit 1993 - 2001
Maritz Performance Improvement 1990 - 1993
Ross Roy Communications 1972 - 1990
Skills
Advertising, Marketing Strategy, Public Relations, Marketing, B2B Marketing, Creative Management, Direct Marketing, Integrated Marketing, Leadership, Automotive, Project Planning, Marketing Communications, Account Management, Project Management, Strategic Planning, Event Planning, Email Marketing, Sales, Retail, Event Management, Business Planning, Corporate Branding, Brand Development, Copywriting, Competitive Analysis, Marketing Management, Market Planning, Online Advertising, Strategy, Promotions, Management, Creative Direction, Market Research, Budgets, Digital Marketing, Interactive Marketing, Brand Management, CRM, Relationship Marketing, Digital Strategy, Lead Generation, Online Marketing, Mobile Marketing, Media Planning, Social Media, SEM
Education
Wayne State University 1967 — 1968
Business Education
University of Detroit Mercy 1963 — 1967
Bachelor of Science, Marketing
Convergent, Inc. March 2009 - Present
Dickinson Wright PLLC May 2006 - March 2009
Bankers Integration Group 2002 - 2006
BBDO Detroit 1993 - 2001
Maritz Performance Improvement 1990 - 1993
Ross Roy Communications 1972 - 1990
Skills
Advertising, Marketing Strategy, Public Relations, Marketing, B2B Marketing, Creative Management, Direct Marketing, Integrated Marketing, Leadership, Automotive, Project Planning, Marketing Communications, Account Management, Project Management, Strategic Planning, Event Planning, Email Marketing, Sales, Retail, Event Management, Business Planning, Corporate Branding, Brand Development, Copywriting, Competitive Analysis, Marketing Management, Market Planning, Online Advertising, Strategy, Promotions, Management, Creative Direction, Market Research, Budgets, Digital Marketing, Interactive Marketing, Brand Management, CRM, Relationship Marketing, Digital Strategy, Lead Generation, Online Marketing, Mobile Marketing, Media Planning, Social Media, SEM
Education
Wayne State University 1967 — 1968
Business Education
University of Detroit Mercy 1963 — 1967
Bachelor of Science, Marketing
William Bowe MBA William Bowe MBA's Maritz Performance Improvement Experience 1995 - 2004
Job Implementation Project Manager
Industry Program Development
Experience
Equifax Workforce Solutions June 2014 - Present
Meridian Enterprises Corp July 2007 - September 2013
Corporate Express Promotional Marketing September 2006 - July 2007
Corporate Express Promotional Marketing 2006 - 2007
The Walt Disney Company 2005 - 2006
MasterCard 2004 - 2005
Maritz Loyalty Marketing June 1995 - September 2004
Maritz Performance Improvement 1995 - 2004
Anheuser-Busch 1982 - 1989
Skills
B2B, Incentive Programs, Marketing Communications, Account Management, Marketing, Incentives, Marketing Strategy, Loyalty Programs, Loyalty Marketing, Integrated Marketing, Sales Operations, Strategic Partnerships, Email Marketing, E-commerce, Management, Direct Marketing, CRM, Relationship Marketing, Strategy, Sales, Leadership, Business Development, Program Management, Project Management, Management Consulting
Education
Golden Gate University 1982 — 1985
Master of Business Administration (M.B.A.), Management
Southeast Missouri State University 1976 — 1981
Bachelor of Science in Business Administration (BSBA), Management
Southeast Missouri State University - Harrison College of Business 1976 — 1981
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Morris School, Searcy AR
Equifax Workforce Solutions June 2014 - Present
Meridian Enterprises Corp July 2007 - September 2013
Corporate Express Promotional Marketing September 2006 - July 2007
Corporate Express Promotional Marketing 2006 - 2007
The Walt Disney Company 2005 - 2006
MasterCard 2004 - 2005
Maritz Loyalty Marketing June 1995 - September 2004
Maritz Performance Improvement 1995 - 2004
Anheuser-Busch 1982 - 1989
Skills
B2B, Incentive Programs, Marketing Communications, Account Management, Marketing, Incentives, Marketing Strategy, Loyalty Programs, Loyalty Marketing, Integrated Marketing, Sales Operations, Strategic Partnerships, Email Marketing, E-commerce, Management, Direct Marketing, CRM, Relationship Marketing, Strategy, Sales, Leadership, Business Development, Program Management, Project Management, Management Consulting
Education
Golden Gate University 1982 — 1985
Master of Business Administration (M.B.A.), Management
Southeast Missouri State University 1976 — 1981
Bachelor of Science in Business Administration (BSBA), Management
Southeast Missouri State University - Harrison College of Business 1976 — 1981
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Morris School, Searcy AR
Lynn Shemmer Lynn Shemmer's Maritz Performance Improvement Experience June 1986 - June 1996
Job at Shemmer Executive Coaching
Industry Human Resources
Experience
Shemmer Executive Coaching, LLC June 2009 - Present
Watson Wyatt June 2007 - June 2009
Mercer Human Resource Consulting April 2004 - July 2008
Deloitte 1996 - 2004
Maritz Performance Improvement June 1986 - June 1996
Skills
Coaching, Management Consulting, Executive Coaching, Leadership Development, Strategic Planning, Leadership, Employee Engagement, Talent Management, Human Resources, Business Development, Account Management, Mergers & Acquisitions, Analytics, Performance Management, Strategy, Organizational..., Organizational Design, Succession Planning, Talent Acquisition, Management, Human Capital, Personnel Management, Employee Benefits, HR Consulting, Consulting, Organizational..., Culture Change, Workforce Planning, Performance Improvement, Deferred Compensation, Executive Management, Onboarding, Employee Relations, HR Transformation, Incentive Programs, Career Development, Benefits Administration, Executive Search, Executive Pay, Executive Development, HRIS, 360 Feedback, Workshop Facilitation, Employer Branding, Compensation & Benefit
Education
Purdue University - Krannert School of Management
MPA, MBA, Public and Business Administration, Marketing, Economics
University of Pennsylvania - The Wharton School
Executive Management I and II
Shemmer Executive Coaching, LLC June 2009 - Present
Watson Wyatt June 2007 - June 2009
Mercer Human Resource Consulting April 2004 - July 2008
Deloitte 1996 - 2004
Maritz Performance Improvement June 1986 - June 1996
Skills
Coaching, Management Consulting, Executive Coaching, Leadership Development, Strategic Planning, Leadership, Employee Engagement, Talent Management, Human Resources, Business Development, Account Management, Mergers & Acquisitions, Analytics, Performance Management, Strategy, Organizational..., Organizational Design, Succession Planning, Talent Acquisition, Management, Human Capital, Personnel Management, Employee Benefits, HR Consulting, Consulting, Organizational..., Culture Change, Workforce Planning, Performance Improvement, Deferred Compensation, Executive Management, Onboarding, Employee Relations, HR Transformation, Incentive Programs, Career Development, Benefits Administration, Executive Search, Executive Pay, Executive Development, HRIS, 360 Feedback, Workshop Facilitation, Employer Branding, Compensation & Benefit
Education
Purdue University - Krannert School of Management
MPA, MBA, Public and Business Administration, Marketing, Economics
University of Pennsylvania - The Wharton School
Executive Management I and II
Kevin Shukers Kevin Shukers's Maritz Performance Improvement Experience February 1991 - August 1999
Job VicePresident/Business Leader Loyalty Solutions MasterCard Worldwide
Industry Financial Services
Experience
MasterCard Worldwide December 2007 - Present
Maritz Loyalty Marketing August 1999 - April 2006
Maritz Performance Improvement February 1991 - August 1999
SJI 1999 - 1999
Skills
Loyalty Marketing, Segmentation, Brand Loyalty, Loyalty Programs, Direct Marketing, Database Marketing, Business Analysis, Program Management, Management, CRM, Financial Services, Debit Cards, Marketing, Leadership, Customer Acquisition, Marketing Strategy, Project Management, Strategy, Analytics, Credit Cards, Cross-functional Team..., Strategic Partnerships, Electronic Payments, Mobile Payments, Payment Systems, Strategic Planning, Payment Card Processing, Payments, Payment Cards, E-payments, Acquiring, Relationship Management, EMV, Payment Industry, Product Management, Cards, Call Centers, Payment Gateways, Merchant Services, Transaction Processing, E-commerce, Payment Services, Smart Cards, Gift Cards, Training, Customer Experience, Incentive Programs
Education
University of Arkansas at Little Rock 1982 — 1985
MasterCard Worldwide December 2007 - Present
Maritz Loyalty Marketing August 1999 - April 2006
Maritz Performance Improvement February 1991 - August 1999
SJI 1999 - 1999
Skills
Loyalty Marketing, Segmentation, Brand Loyalty, Loyalty Programs, Direct Marketing, Database Marketing, Business Analysis, Program Management, Management, CRM, Financial Services, Debit Cards, Marketing, Leadership, Customer Acquisition, Marketing Strategy, Project Management, Strategy, Analytics, Credit Cards, Cross-functional Team..., Strategic Partnerships, Electronic Payments, Mobile Payments, Payment Systems, Strategic Planning, Payment Card Processing, Payments, Payment Cards, E-payments, Acquiring, Relationship Management, EMV, Payment Industry, Product Management, Cards, Call Centers, Payment Gateways, Merchant Services, Transaction Processing, E-commerce, Payment Services, Smart Cards, Gift Cards, Training, Customer Experience, Incentive Programs
Education
University of Arkansas at Little Rock 1982 — 1985
Richard W. Burke, M.B.A., C.P.C.'s Maritz Performance Improvement Experience 2004 - 2006
Job PERFORMANCE | Raised to the Power of People
Industry Automotive
Experience
rpc - THE RETAIL PERFORMANCE COMPANY January 2014 - Present
Xperience Communications ~ Ford Motor Company Global Consumer Experience Movement 2012 - Present
XEIPION - Performance Raised to the Power of People January 2004 - Present
HURD AutoMall, LLC. d/b/a Thrifty Car Sales of Johnston / Meineke Car Care Center of Johnston 2010 - 2011
Lundgren Honda 2009 - 2010
LoJack Corporation 2008 - 2009
Paul Masse Buick Pontiac Cadillac GMC Truck 2007 - 2008
Maritz Performance Improvement 2004 - 2006
Jian East Corporation; Burke's Auto Sales & Service 1994 - 2003
Menard Automotive Enterprises 1987 - 1993
Skills
Sales / Revenue..., Advertising / Marketing, Sales Training, Team Management, Operational Start Ups /..., Strategy Development &..., Profit & Loss Management, Financial Analysis, Performance Analysis, Diversification, New Product Development..., Strategic Planning, Policies & Procedures, Positioning, Technology..., Communications, Trend Analysis, Finance, Accounting, Human Resources, Business Administration, Key Partnerships, Advertising, Selling Skills, Product Development, Start-ups, Business Development, Income Statement, Automobile, Policy, Turn Around Management, Sales Operations, Pricing, Customer Retention, Sales Management, Continuous Improvement, New Business Development, Strategy, Account Management, Business Alignment, Profit, Process Analysis, Team Building, Generation, Negotiation, Employee Training, Forecasting, Recruiting, Sales, Vehicles
Education
Providence College, School of Business 2004 — 2005
M.B.A., Finance
Providence College 2002 — 2003
B.S., Accountancy
rpc - THE RETAIL PERFORMANCE COMPANY January 2014 - Present
Xperience Communications ~ Ford Motor Company Global Consumer Experience Movement 2012 - Present
XEIPION - Performance Raised to the Power of People January 2004 - Present
HURD AutoMall, LLC. d/b/a Thrifty Car Sales of Johnston / Meineke Car Care Center of Johnston 2010 - 2011
Lundgren Honda 2009 - 2010
LoJack Corporation 2008 - 2009
Paul Masse Buick Pontiac Cadillac GMC Truck 2007 - 2008
Maritz Performance Improvement 2004 - 2006
Jian East Corporation; Burke's Auto Sales & Service 1994 - 2003
Menard Automotive Enterprises 1987 - 1993
Skills
Sales / Revenue..., Advertising / Marketing, Sales Training, Team Management, Operational Start Ups /..., Strategy Development &..., Profit & Loss Management, Financial Analysis, Performance Analysis, Diversification, New Product Development..., Strategic Planning, Policies & Procedures, Positioning, Technology..., Communications, Trend Analysis, Finance, Accounting, Human Resources, Business Administration, Key Partnerships, Advertising, Selling Skills, Product Development, Start-ups, Business Development, Income Statement, Automobile, Policy, Turn Around Management, Sales Operations, Pricing, Customer Retention, Sales Management, Continuous Improvement, New Business Development, Strategy, Account Management, Business Alignment, Profit, Process Analysis, Team Building, Generation, Negotiation, Employee Training, Forecasting, Recruiting, Sales, Vehicles
Education
Providence College, School of Business 2004 — 2005
M.B.A., Finance
Providence College 2002 — 2003
B.S., Accountancy
Todd Barnhardt Todd Barnhardt's Maritz Performance Improvement Experience 2004 - 2012
Job
Industry Professional Training & Coaching
Experience
LMLC Holdings and Little Minds Learning Centers 2008 - Present
Okoca Solutions LLC 2004 - Present
Maritz Performance Improvement 2004 - 2012
maritz 2000 - 2007
Development Associates 2001 - 2004
Skills
Leadership Development, Employee Engagement, Performance Improvement, Organizational..., Career Development, Executive Coaching, Leadership, Organizational..., Team Building, Workshop Facilitation, Culture Change, Training Delivery, Coaching
Education
Capella University 2009 — 2014
PhD, Industrial and Organizational Psychology
Boise State University 2001 — 2006
Master's degree, MA- Instructional and Performance Technology
Park University 1997 — 2000
Bachelors, Public Administration
Community College of the US Air Force 1997 — 1999
Associate of Arts and Sciences (AAS), Instructional Technologies of Military Science
Community College of the US Air Force 1994 — 1998
Associate of Arts and Sciences (AAS), Criminal Justice
EC North HS
LMLC Holdings and Little Minds Learning Centers 2008 - Present
Okoca Solutions LLC 2004 - Present
Maritz Performance Improvement 2004 - 2012
maritz 2000 - 2007
Development Associates 2001 - 2004
Skills
Leadership Development, Employee Engagement, Performance Improvement, Organizational..., Career Development, Executive Coaching, Leadership, Organizational..., Team Building, Workshop Facilitation, Culture Change, Training Delivery, Coaching
Education
Capella University 2009 — 2014
PhD, Industrial and Organizational Psychology
Boise State University 2001 — 2006
Master's degree, MA- Instructional and Performance Technology
Park University 1997 — 2000
Bachelors, Public Administration
Community College of the US Air Force 1997 — 1999
Associate of Arts and Sciences (AAS), Instructional Technologies of Military Science
Community College of the US Air Force 1994 — 1998
Associate of Arts and Sciences (AAS), Criminal Justice
EC North HS
Scott Settle's Maritz Performance Improvement Experience January 2013 - July 2014
Job Training Facilitator at Ardent Learning
Industry Management Consulting
Experience
Ardent Learning July 2014 - Present
Maritz Performance Improvement January 2013 - July 2014
Maritz Performance Improvement November 2004 - January 2013
Sandy Corporation January 1994 - November 2004
Automotive Retail September 1988 - September 1993
Skills
Automotive, Team Building, Coaching, Vehicles, Change Management, Strategic Planning, Leadership Development, Organizational..., Customer Satisfaction, Performance Management, Workshop Facilitation, Negotiation, Management Consulting, Process Improvement, Employee Engagement, Train the Trainer, Training, Digital Strategy, Technical Writing, Instructional Design, Stand-up Training, Project Management
Education
University of Massachusetts Boston 2008 — 2013
Master of Education (M.Ed.), Instructional Design, GPA 4.0
Northwood University 1985 — 1988
Bachelor's, Business Administration, With Honors
Ardent Learning July 2014 - Present
Maritz Performance Improvement January 2013 - July 2014
Maritz Performance Improvement November 2004 - January 2013
Sandy Corporation January 1994 - November 2004
Automotive Retail September 1988 - September 1993
Skills
Automotive, Team Building, Coaching, Vehicles, Change Management, Strategic Planning, Leadership Development, Organizational..., Customer Satisfaction, Performance Management, Workshop Facilitation, Negotiation, Management Consulting, Process Improvement, Employee Engagement, Train the Trainer, Training, Digital Strategy, Technical Writing, Instructional Design, Stand-up Training, Project Management
Education
University of Massachusetts Boston 2008 — 2013
Master of Education (M.Ed.), Instructional Design, GPA 4.0
Northwood University 1985 — 1988
Bachelor's, Business Administration, With Honors
John B. Morgan John B. Morgan's Maritz Performance Improvement Experience 2004 - December 2012
Job Advisory Operations Trader at ValMark Securities
Industry Financial Services
Experience
ValMark Securities January 2014 - Present
Maritz January 2013 - August 2013
Maritz October 2004 - August 2013
Maritz Performance Improvement 2004 - December 2012
Champaign Investment Company August 2001 - October 2004
Skills
Customer Retention, Leadership Development, Strategic Planning, Coaching, Organizational..., Negotiation, Employee Relations, Process Improvement, Employee Engagement, Team Building, Account Management, Performance Management, Culture Change, Customer Experience, Recruiting, Change Management, Training, Advertising, Executive Coaching, Public Speaking, Performance Improvement, Sales, Customer Satisfaction, Event Management, Social Media Marketing, Team Leadership, Marketing Communications, Management, Marketing Strategy, Customer Service, Strategy, New Business Development, Project Management, Organizational..., Business Strategy, Succession Planning, Social Media, Automotive, Marketing, Management Consulting, Sales Management, Training Delivery, Cross-functional Team..., Workshop Facilitation, Event Planning, Leadership, Brand Loyalty, Program Management, Talent Management, Employee Training
Education
Bowling Green State University 1971 — 1975
BA, English and Psychology
ValMark Securities January 2014 - Present
Maritz January 2013 - August 2013
Maritz October 2004 - August 2013
Maritz Performance Improvement 2004 - December 2012
Champaign Investment Company August 2001 - October 2004
Skills
Customer Retention, Leadership Development, Strategic Planning, Coaching, Organizational..., Negotiation, Employee Relations, Process Improvement, Employee Engagement, Team Building, Account Management, Performance Management, Culture Change, Customer Experience, Recruiting, Change Management, Training, Advertising, Executive Coaching, Public Speaking, Performance Improvement, Sales, Customer Satisfaction, Event Management, Social Media Marketing, Team Leadership, Marketing Communications, Management, Marketing Strategy, Customer Service, Strategy, New Business Development, Project Management, Organizational..., Business Strategy, Succession Planning, Social Media, Automotive, Marketing, Management Consulting, Sales Management, Training Delivery, Cross-functional Team..., Workshop Facilitation, Event Planning, Leadership, Brand Loyalty, Program Management, Talent Management, Employee Training
Education
Bowling Green State University 1971 — 1975
BA, English and Psychology
Susan Ferber's Maritz Performance Improvement Experience 1984 - 1994
Job Freelance Graphic Design
Industry Graphic Design
Experience
FerberDesign April 1994 - Present
Stephens College October 2004 - September 2011
Stephens College 1996 - 2002
Maritz Performance Improvement 1984 - 1994
Skills
Graphic Design, Book Design, Digital Photography, Photo Editing, Photoshop, Lightroom, InDesign, QuarkXPress, Art Direction, Graphics, Image Manipulation, Illustration, Logo Design
Education
Columbus College of Art & Design 1975 — 1979
BFA, Advertising
FerberDesign April 1994 - Present
Stephens College October 2004 - September 2011
Stephens College 1996 - 2002
Maritz Performance Improvement 1984 - 1994
Skills
Graphic Design, Book Design, Digital Photography, Photo Editing, Photoshop, Lightroom, InDesign, QuarkXPress, Art Direction, Graphics, Image Manipulation, Illustration, Logo Design
Education
Columbus College of Art & Design 1975 — 1979
BFA, Advertising
Pamela Cerritelli's Maritz Performance Improvement Experience June 1995 - May 1997
Job Starbucks Business Development Manager
Industry Consumer Goods
Experience
Starbucks December 2014 - Present
Starbucks January 2012 - December 2014
Starbucks May 2011 - January 2012
Starbucks Coffee Company June 2008 - June 2011
Boston Beer Company March 2002 - June 2008
Boston Beer Company January 2000 - March 2002
Meridian Enterprises May 1997 - December 1999
Maritz Performance Improvement June 1995 - May 1997
Skills
Consumer Products, Forecasting, New Business Development, Key Account Management, Pricing, Beer, Food Service, Cold Calling, Customer Service, Marketing Strategy, IRI, Team Building, Team Management, Digital Media, Inventory Management, Grocery, off premise, Salesforce.com, Sales Management, Strategic Planning, Event Planning, Event Management, Revenue Enhancement, CRM, Product Development, Business Planning, Selling, Cross-functional Team..., Leadership, Negotiation, Sales Process, Management
Education
Missouri State University 1991 — 1995
BS
Parkway West 1988 — 1991
University of Missouri-Saint Louis
Starbucks December 2014 - Present
Starbucks January 2012 - December 2014
Starbucks May 2011 - January 2012
Starbucks Coffee Company June 2008 - June 2011
Boston Beer Company March 2002 - June 2008
Boston Beer Company January 2000 - March 2002
Meridian Enterprises May 1997 - December 1999
Maritz Performance Improvement June 1995 - May 1997
Skills
Consumer Products, Forecasting, New Business Development, Key Account Management, Pricing, Beer, Food Service, Cold Calling, Customer Service, Marketing Strategy, IRI, Team Building, Team Management, Digital Media, Inventory Management, Grocery, off premise, Salesforce.com, Sales Management, Strategic Planning, Event Planning, Event Management, Revenue Enhancement, CRM, Product Development, Business Planning, Selling, Cross-functional Team..., Leadership, Negotiation, Sales Process, Management
Education
Missouri State University 1991 — 1995
BS
Parkway West 1988 — 1991
University of Missouri-Saint Louis
Sean Fanton's Maritz Performance Improvement Experience 1996 - 1998
Job Editor
Industry Motion Pictures and Film
Experience
Chainsaw March 2012 - March 2014
Chainsaw 2012 - 2014
FOX Sports January 2010 - April 2012
The Dorm November 2006 - 2011
BBC Worldwide 2007 - 2009
Pixel Blues 2002 - 2006
Maritz Travel Company 1996 - 1998
Maritz Performance Improvement 1996 - 1998
CCI Digital 1994 - 1997
Skills
Avid, Final Cut Pro, Non-linear Editing, Film, Post Production, Reality, Video
Education
Long Beach City College
Television production
Chainsaw March 2012 - March 2014
Chainsaw 2012 - 2014
FOX Sports January 2010 - April 2012
The Dorm November 2006 - 2011
BBC Worldwide 2007 - 2009
Pixel Blues 2002 - 2006
Maritz Travel Company 1996 - 1998
Maritz Performance Improvement 1996 - 1998
CCI Digital 1994 - 1997
Skills
Avid, Final Cut Pro, Non-linear Editing, Film, Post Production, Reality, Video
Education
Long Beach City College
Television production
Madeline Haraway's Maritz Performance Improvement Experience 1987 - 1997
Job Creative Design Services Manager at Parents as Teachers National Center
Industry Design
Experience
Parents As Teachers September 2005 - Present
Self-employed January 2004 - September 2005
Go Inc. September 2004 - May 2005
CPI Corp. June 1998 - January 2004
Graphic Advantage 1997 - 1998
Maritz Performance Improvement 1987 - 1997
Skills
Graphics, Art Direction, Brochures, Graphic Design, Logo Design, Photography, Art, Typography, Image Manipulation, Layout, Corporate Identity, Catalogs, Visual Communication, Marketing, Creative Direction, Illustration, Branding & Identity, Banners, Business Cards, QuarkXPress
Education
Indiana State University
B.F.A., Graphic Design
Parents As Teachers September 2005 - Present
Self-employed January 2004 - September 2005
Go Inc. September 2004 - May 2005
CPI Corp. June 1998 - January 2004
Graphic Advantage 1997 - 1998
Maritz Performance Improvement 1987 - 1997
Skills
Graphics, Art Direction, Brochures, Graphic Design, Logo Design, Photography, Art, Typography, Image Manipulation, Layout, Corporate Identity, Catalogs, Visual Communication, Marketing, Creative Direction, Illustration, Branding & Identity, Banners, Business Cards, QuarkXPress
Education
Indiana State University
B.F.A., Graphic Design
Stephanie Schejbal's Maritz Performance Improvement Experience January 1989 - January 1997
Job Information Management & Strategic Planning
Industry Mining & Metals
Experience
Peabody Energy June 1999 - Present
Maritz Performance Improvement January 1989 - January 1997
Maritz January 1986 - January 1988
Skills
SAP, Management, Vendor Management, Software Development, Microsoft SQL Server, Databases, Strategy, Oracle, Program Management, Project Planning, Business Analysis, Process Improvement, Integration, Business Intelligence, Business Process, ERP, Leadership, Business Process..., SharePoint, Enterprise Software, Visio
Education
University of Missouri-Saint Louis 1981 — 1985
Bachelor of Business Administration (B.B.A.), Information Technology
Cor Jesu Academy
Peabody Energy June 1999 - Present
Maritz Performance Improvement January 1989 - January 1997
Maritz January 1986 - January 1988
Skills
SAP, Management, Vendor Management, Software Development, Microsoft SQL Server, Databases, Strategy, Oracle, Program Management, Project Planning, Business Analysis, Process Improvement, Integration, Business Intelligence, Business Process, ERP, Leadership, Business Process..., SharePoint, Enterprise Software, Visio
Education
University of Missouri-Saint Louis 1981 — 1985
Bachelor of Business Administration (B.B.A.), Information Technology
Cor Jesu Academy
Kathy Decarlo's Maritz Performance Improvement Experience 2002 - Present
Job SFE Facilitator at Maritz
Industry Automotive
Experience
Maritz SFE FacilitatorMaritz Research2002 - Present
Maritz Performance Improvement 2002 - Present
Education
Northwestern University - Kellogg School of Management
Maritz SFE FacilitatorMaritz Research2002 - Present
Maritz Performance Improvement 2002 - Present
Education
Northwestern University - Kellogg School of Management
Patrick J. Kavanagh's Maritz Performance Improvement Experience 2004 - Present
Job at
Industry Automotive
Experience
City of Venice, Florida 2013 - Present
Maritz Research 2004 - Present
Maritz Performance Improvement 2004 - Present
General Motors Corp. December 1967 - April 2002
Skills
Performance Improvement, Process Improvement, Automotive, Organizational..., Leadership Development, Cross-functional Team..., Employee Engagement, Change Management, Team Building, Performance Management, Program Management, Coaching, Management, Training, Strategy, Management Consulting, Business Strategy, Customer Satisfaction, Leadership, Customer Retention, Business Planning, Business Process..., Culture Change, Workshop Facilitation, Executive Coaching, Customer Experience, Training Delivery, Team Leadership, Organizational...
Education
University of Detroit Mercy 1966 — 1972
BBA, Industrial Management
City of Venice, Florida 2013 - Present
Maritz Research 2004 - Present
Maritz Performance Improvement 2004 - Present
General Motors Corp. December 1967 - April 2002
Skills
Performance Improvement, Process Improvement, Automotive, Organizational..., Leadership Development, Cross-functional Team..., Employee Engagement, Change Management, Team Building, Performance Management, Program Management, Coaching, Management, Training, Strategy, Management Consulting, Business Strategy, Customer Satisfaction, Leadership, Customer Retention, Business Planning, Business Process..., Culture Change, Workshop Facilitation, Executive Coaching, Customer Experience, Training Delivery, Team Leadership, Organizational...
Education
University of Detroit Mercy 1966 — 1972
BBA, Industrial Management
Les May's Maritz Performance Improvement Experience 2004 - December 2012
Job President at Les May Consulting Services
Industry Automotive
Experience
Les May Consulting Services January 2013 - Present
Maritz Performance Improvement 2004 - December 2012
Aon Consulting Services September 2000 - September 2002
Chomerics, division of Parker Hannifin 1994 - 2000
Lesley University 1986 - 1994
Digital Equipment Corporation 1981 - 1994
Skills
Customer Service, Customer Satisfaction, Customer Retention, Human Resources, Process Engineering, Employee Training, Training Delivery, Strategic Planning, Team Development, Workshop Facilitation
Education
Harvard University Graduate School of Education 1973 — 1979
Ed.D., Administration, Planning, and Social Policy
University of North Carolina at Chapel Hill 1971 — 1973
Masters in Regional Planning, Social Policy
Les May Consulting Services January 2013 - Present
Maritz Performance Improvement 2004 - December 2012
Aon Consulting Services September 2000 - September 2002
Chomerics, division of Parker Hannifin 1994 - 2000
Lesley University 1986 - 1994
Digital Equipment Corporation 1981 - 1994
Skills
Customer Service, Customer Satisfaction, Customer Retention, Human Resources, Process Engineering, Employee Training, Training Delivery, Strategic Planning, Team Development, Workshop Facilitation
Education
Harvard University Graduate School of Education 1973 — 1979
Ed.D., Administration, Planning, and Social Policy
University of North Carolina at Chapel Hill 1971 — 1973
Masters in Regional Planning, Social Policy
Sharon Swan Cowdrey's Maritz Performance Improvement Experience 1994 - Present
Job President at Swan & Associates
Industry Automotive
Experience
Maritz Inc. June 2002 - Present
Maritz Performance Improvement 1994 - Present
Maritz/General Motors 1994 - Present
Maritz Learning 2002 - 2012
Maritz Research 1994 - 2012
Swan & Associates 1987 - 2012
Maritz for Hummer and Saturn 2002 - 2009
Maritz Inc December 1993 - June 2002
Saturn Corporation April 1989 - May 1994
Service Merchandise 1975 - 1987
Skills
Automotive, Retail, Coaching, Team Building, Management Development, Process Improvement, Change Management, Employee Engagement, Corporate Culture, Leadership Development, Customer Satisfaction, Customer Relations, Customer Service, Team Leadership, Training Delivery, Management Consulting, Supervisory Skills, Continuous Improvement, Culture Change, Customer Experience, Performance Improvement, Leadership, Organizational...
Education
Michigan State University 1972 — 1973
Macomb Community College
Maritz Inc. June 2002 - Present
Maritz Performance Improvement 1994 - Present
Maritz/General Motors 1994 - Present
Maritz Learning 2002 - 2012
Maritz Research 1994 - 2012
Swan & Associates 1987 - 2012
Maritz for Hummer and Saturn 2002 - 2009
Maritz Inc December 1993 - June 2002
Saturn Corporation April 1989 - May 1994
Service Merchandise 1975 - 1987
Skills
Automotive, Retail, Coaching, Team Building, Management Development, Process Improvement, Change Management, Employee Engagement, Corporate Culture, Leadership Development, Customer Satisfaction, Customer Relations, Customer Service, Team Leadership, Training Delivery, Management Consulting, Supervisory Skills, Continuous Improvement, Culture Change, Customer Experience, Performance Improvement, Leadership, Organizational...
Education
Michigan State University 1972 — 1973
Macomb Community College
Phil Wynn's Maritz Performance Improvement Experience 1995 - 2005
Job President at Wynner's Circle, Inc.
Industry Professional Training & Coaching
Experience
Kingdom Life, Inc. October 1999 - Present
Wynner's Circle, Inc. October 1989 - Present
Wynner's Circle, Inc. 1989 - Present
Biggs Cadillac~Buick~GMC Trucks, INC 1995 - 2008
Maritz Performance Improvement Company May 1995 - December 2005
Maritz Performance Improvement 1995 - 2005
J D Power and Associates 1999 - 2001
The Zig ZIglar Corporation 1979 - 1989
Skills
Coaching, Leadership Development, Training, Team Building, Customer Satisfaction, Marketing, Consulting, Sales Process, Human Resources, Customer Retention, Customer Service, Time Management, Insurance, Recruiting, Public Speaking, Sales, Process Improvement, Retail, Leadership, Organizational..., Small Business, Nonprofits, Executive Coaching, Strategy, Strategic Planning, Management Consulting, Workshop Facilitation, Performance Improvement, Management, Entrepreneurship, Personal Development, Performance Management, Business Planning, Team Leadership, Start-ups, Business Strategy, Social Networking, Program Management, Marketing Strategy
Education
Emory and Henry College 1955 — 1960
BA, Psychology
Graham High School 1953 — 1955
General, General
Kingdom Life, Inc. October 1999 - Present
Wynner's Circle, Inc. October 1989 - Present
Wynner's Circle, Inc. 1989 - Present
Biggs Cadillac~Buick~GMC Trucks, INC 1995 - 2008
Maritz Performance Improvement Company May 1995 - December 2005
Maritz Performance Improvement 1995 - 2005
J D Power and Associates 1999 - 2001
The Zig ZIglar Corporation 1979 - 1989
Skills
Coaching, Leadership Development, Training, Team Building, Customer Satisfaction, Marketing, Consulting, Sales Process, Human Resources, Customer Retention, Customer Service, Time Management, Insurance, Recruiting, Public Speaking, Sales, Process Improvement, Retail, Leadership, Organizational..., Small Business, Nonprofits, Executive Coaching, Strategy, Strategic Planning, Management Consulting, Workshop Facilitation, Performance Improvement, Management, Entrepreneurship, Personal Development, Performance Management, Business Planning, Team Leadership, Start-ups, Business Strategy, Social Networking, Program Management, Marketing Strategy
Education
Emory and Henry College 1955 — 1960
BA, Psychology
Graham High School 1953 — 1955
General, General
Mark Hornsby's Maritz Performance Improvement Experience January 2004 - January 2009
Job Independent Trainer and Writer at Hornsby Associates
Industry Education Management
Experience
Hornsby Associates June 1999 - Present
Hornsby Associates January 1999 - Present
Maritz January 1999 - Present
Maritz Performance Improvement January 2004 - January 2009
Caribiner/Jack Morton International January 1998 - January 1999
Jackson-Dawson Communications January 1996 - January 1998
Nissan January 1992 - January 1996
Ford Motor Company 1988 - 1992
Education
University of Michigan - Stephen M. Ross School of Business 1986 — 1988
Master of Business Administration (MBA), Marketing
Albion College 1979 — 1983
Bachelor of Arts (B.A.), Economics
Albion College
BA, Economics and Management
University of Michigan
MBA, Marketing
Hornsby Associates June 1999 - Present
Hornsby Associates January 1999 - Present
Maritz January 1999 - Present
Maritz Performance Improvement January 2004 - January 2009
Caribiner/Jack Morton International January 1998 - January 1999
Jackson-Dawson Communications January 1996 - January 1998
Nissan January 1992 - January 1996
Ford Motor Company 1988 - 1992
Education
University of Michigan - Stephen M. Ross School of Business 1986 — 1988
Master of Business Administration (MBA), Marketing
Albion College 1979 — 1983
Bachelor of Arts (B.A.), Economics
Albion College
BA, Economics and Management
University of Michigan
MBA, Marketing