MCI Worldcom Telecommunications
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MCI Worldcom Telecommunications Employees
Polycom February 2015 - Present
Reliance Globalcom January 2010 - Present
Qwest April 2008 - December 2009
Lara Herron Photography November 2003 - April 2008
Qwest September 1999 - January 2002
Qwest May 1999 - September 1999
Qwest January 1999 - April 1999
MCI Worldcom Telecommunications October 1997 - January 1999
MCI Worldcom February 1997 - October 1997
MCI Worldcom March 1996 - February 1997
Skills
Managed Services, VoIP, Telecommunications, MPLS, Unified Communications, IP, Ethernet, Vendor Management, Account Management, Wireless, Solution Selling, Call Center, Co-location, Telephony, Cloud Computing, Call Centers, IT Service Management, Customer Satisfaction, WAN, Management, Service Delivery, Network Design, Software Documentation, SIP Trunking, Cisco Technologies, Switches, Computer Network..., Routing, Mobile Devices, Customer Service
Education
Texas State University-San Marcos 1991 — 1995
Bachelor's degree, Speech Communications
Gina's Beauty Boutique September 1994 - Present
Cox Communications October 2007 - May 2011
Metropolis/Cost Cutters/Martino's/State of the Art/Studio Hair of Scottsdale May 1992 - September 2007
Qwest July 2000 - April 2006
MCI WorldCom Telecommunications October 1994 - July 2000
Skills
Fashion, Social Media, Retail, Apparel, Marketing Strategy, Customer Service, Sales, Photoshop, Social Networking
Education
Rio Salado College 2007 — 2008
Associate's degree, Corporate Communications/Computer Science and Media Studies
Phoenix College 1992 — 1993
Fashion/Apparel Design
MetroTech Vocational and Technology School 1991 — 1992
Licentiate degree, Cosmetology, Barber/Styling, and Nail Instructor
North High School 1988 — 1992
Diploma, Spanish Language and Literature
UX Specialized Logistics March 2015 - Present
Urban Express July 2013 - March 2015
YOUR NAME Professional Brands June 2011 - July 2012
NYC Department of Information Technology & Telecommunications October 2007 - April 2009
MCI Worldcom Telecommunications October 1999 - May 2002
Alltel Wireless February 1998 - October 1999
GTE Wireless January 1996 - January 1998
Skills
Call Centers, Customer Service, Invoicing, Training, Customer Satisfaction, Microsoft Office, Microsoft Excel, Office Administration, Telecommunications..., Data Entry, Marketing Communications, QuickBooks, Accounts Payable, Invoice Processing, Billing Systems, Inside Sales, Receptionist Duties, Strategic Planning, Customer Retention, Customer Follow-up, Employee Training, Quality Assurance, Technical Support, Sales, Operations Management
Education
Express Real Estate School 2009 — 2009
Real Estate Sales
Brooklyn Educational Opportunity Center (BEOC) 2004 — 2006
A+ Certification/Computer Service and Repair
Borough of Manhattan Community College 1991 — 1995
Business Administration and Management, General/Accounting
Bishop Loughlin Memorial High School 1984 — 1988
Business Administration Academic
St. John's University 1988 — 1990
Broadcast Journalism
Home August 2013 - Present
GenOn May 2000 - July 2013
GenOn Energy 2000 - 2012
Florida Power & Light (Now Nextera Energy, LLC) September 2003 - June 2005
Mirant Corporation May 2000 - July 2001
Johnson Controls Inc May 1999 - April 2000
MCI Worldcom Telecommunications July 1998 - May 1999
Skills
Natural Gas, Energy, Credit, Financial Analysis, Risk Management, Mergers, Credit Risk, Compliance, Business Objects, Analysis, Project Finance, Risk, Risk Analysis, Credit Analysis, Customer Relations, SOX, Bankruptcy, Contract Negotiation, ISDA negotiations, NAESB
Education
University of South Alabama 1993 — 1998
Bachelor of Science, Finance
Iron Mountain April 2015 - Present
Iron Mountain February 2014 - Present
NextGen Information Services July 2013 - February 2014
Hospitality Staffing Solutions October 2012 - April 2013
ExecuTrain August 2012 - September 2012
Verizon Business / MCI Telecommunications January 2005 - July 2011
MCI Telecommunications January 2000 - January 2005
MCI WORLDCOM Telecommunications January 1994 - January 2000
MCI Telecommunications January 1993 - January 1994
MCI Telecommunications January 1990 - January 1993
Skills
Microsoft Office, Windows 7, Adobe Software, Windows XP Professional, Live Meeting, NetConference, Avionte, GoToMeeting, Leadership, Access, Outlook, XP, Microsoft Excel, Training, WebEx, Process Improvement, Software Documentation, Project Management, Marketing, Brainshark, SharePoint, Call Centers, Vendor Management, Team Building, Troubleshooting, Databases, Recruiting, Coaching, Budgets, Business Analysis, Time Management, Customer Service, PeopleSoft, SAP, Windows XP
Education
University of Phoenix 2006 — 2008
Associate of Arts, Information Technology, 3.73 GPA
Word of Faith Family Worship Cathedral 2007 — 2008
Teacher Certification, Ministry of Christian Education
Ardent Mills March 2015 - Present
Compass Group North America April 2013 - February 2015
Multiple including Wolfgang Puck, Cakes & Ale, One Earred Stag, Sprig April 2011 - February 2015
Sprig Restaurant March 2012 - April 2013
One Eared Stag February 2012 - April 2013
Cakes & Ale June 2011 - January 2012
Trailblazing Productions/Lovely & Delicious Enterprises 2009 - 2011
The Weather Channel September 2004 - December 2008
MCI WorldCom Telecommunications November 2001 - June 2004
Nextel Communications September 2000 - June 2001
Skills
Product Management, Market Research, Digital Strategy, Digital Media, Program Management, Market Analysis, Cross-functional Team..., Culinary Communications, Menu Development, Event Planning, Event Management, Food & Beverage, Restaurant Management, Food Service, Catering
Education
Georgia State University 2003 — 2005
MBA, Marketing
Boston University 1987 — 1991
BAs, Economics and Art History
Center for Culinary Education 2009 — 2011
Associates, Savory and Pastry
Culinary Institute of America 2009 — 2010
Culinary Boot Camp
OMD October 2010 - Present
Cramer-Krasselt September 2004 - October 2010
Chicago School of Massage Therapy May 2001 - July 2002
Heidrick & Struggles, Inc February 2000 - September 2000
Northern Trust Company August 1999 - February 2000
MCI/ WORLDCOM Telecommunications October 1994 - June 1999
Skills
Accounts Payable, Outlook, Word, Excel, Advertising, Donovan Data Systems, Executive Agency Suite, Medialine, Outdoor, Broadcast,..., Accounting, Microsoft Word, Finance, Microsoft Excel, Invoicing, Budgets, Account Reconciliation, Project Management, Accounts Receivable, Account Management, Marketing, Digital Marketing, Social Media Marketing, Integrated Marketing, Online Advertising
Education
Lake Forest College 1989 — 1993
Lake Forest College
Bachelor of Arts, English; English Literature
Laurel High School
Genesys April 2013 - Present
Genesys Telecommunications Lab August 2012 - March 2013
Genesys Telecommunications Lab October 2011 - July 2012
Genesys Telecommunications Lab October 2006 - September 2011
Genesys Telecommunications Lab February 2003 - October 2006
Getronics /DigitalNet Government Solutions February 2002 - January 2003
Pegasystems Inc November 2000 - November 2001
MCI Worldcom Telecommunications February 1998 - November 2000
The Maxim Group, Colorado Springs January 1997 - March 1998
GTE Government Systems February 1988 - January 1997
Skills
CTI, Oracle, Account Management, IVR, SaaS, Enterprise Software, Solution Architecture, Pre-sales, Cloud Computing, Sales Engineering, Integration, Professional Services, Management, SIP, CRM, Managed Services, Unified Communications, IP, Telecommunications, Genesys, Call Centers, Product Management, Requirements Analysis, Customer Experience, Architecture, Contact Centers, Databases, Solaris, Strategy, Software Project..., Channel Partners, Business Analysis, Testing, Routing, Software Development, VoIP, Solution Selling, Go-to-market Strategy, Telephony, Consulting, Project Management
Education
University of New Hampshire 1977 — 1981
BS, Mechanical Engineering
Teradata June 2012 - Present
AT&T Mobility June 2001 - May 2012
Definion 6 November 1999 - June 2001
MCI WorldCom Telecommunications 1997 - 1999
Skills
Business Intelligence, Market Research, Retail, Segmentation, Analytics, Telecommunications, Wireless, Sales Operations, CRM, Database Marketing, Program Management, Management, Strategy, Selling, Customer Insight, Direct Marketing, Teradata, Big Data
Education
Louisiana State University 1995 — 1996
MA, Linguistics
Louisiana State University 1990 — 1994
BA, History
TechKnow Solutions September 2008 - Present
AT&T March 2008 - September 2008
AT&T June 2004 - September 2008
Global Partner April 2002 - June 2004
MCI-WORLDCOM TELECOMMUNICATIONS September 1996 - April 2002
MCI Corporation February 1993 - September 1996
Skills
SDLC, VoIP, Telecommunications, SQL, Microsoft Office, Managed Services, Account Management, Solution Selling, Microsoft SQL Server, Microsoft Word, Troubleshooting, Windows Server, Active Directory, Microsoft Excel, Java, Vendor Management, Cloud Computing, Project Management, Data Center, CRM, Management, Sales
Education
Morehouse College
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
SBA-How to do business with the federal government
Thornridge High School
High School, General Studies, 9-12
AT&T April 2000 - Present
MCI Worldcom Telecommunications January 1995 - April 2000
CTG for IBM August 1994 - January 1995
IBM July 1985 - August 1994
Skills
PMP, Vendor Management, Telecommunications, Program Management, Frame Relay, Networking, Computer Network..., CRM, Management, Contract Management, Scheduling Management, Customer Relationships, Managed Services, Cisco WANX, Circuit Provisioning, Fixed Mobile Convergence, Project Management
Education
Central Piedmont Community College 1970 — 1972
Associate of Arts
Lumos Networks December 2011 - Present
Sprint Nextel March 2010 - November 2011
VoIP Innovations August 2007 - March 2010
Penntelecom Communications August 2002 - September 2007
MCI WorldCom Telecommunications January 1997 - January 2001
Skills
Leadership, Solution Selling, Metro Ethernet, MPLS, Broadband, Long-term Customer..., Customer Retention, Direct Sales, Sales Management, Salesforce.com, Wireless, Cold Calling, Data Center, T1, Ethernet, Contract Negotiation, Networking, SIP, Unified Communications, SaaS, Sales, Professional Services, Sales Operations, Channel Partners, VoIP, Strategic Partnerships, Telephony, Managed Services, Co-location, Cloud Computing, IP, Telecommunications, Customer Service, WAN, Vendor Management, Business Development, Selling, Channel, SIP Trunking, Sales Process, Product Marketing, Call Center, Technology Solutions, B2B, Optical Fiber, Account Management, Customer Satisfaction, Product Management, Team-oriented, Teamwork
Education
Iowa State University 1974 — 1979
B.A., Education
Chartiers Valley H.S. 1971 — 1974
Education
Robert Wood Johnson University Hospital Hamilton March 2005 - Present
Unisys December 2004 - March 2005
MCI WorldCom Telecommunications November 2000 - December 2004
JFK Health System June 1997 - November 2000
Skills
Leadership, Vendor Management, Project Management, Disaster Recovery, Healthcare Management, Business Continuity..., Public Health Emergency..., Life Safety, Fire Safety Management, NIMS, Business Process..., Public Speaking, Grant Writing, Process Improvement, Emergency Communications, Emergency Operations, HSEEP Exercise Design, Healthcare Analytics, Business Process..., Business Operations, Construction Management, Property Management, Grant Administration, Management, Decision Support, JCAHO, Physician Relations, Healthcare, Revenue Cycle, Team Leadership, Hospitals, Strategic Planning, Healthcare Information...
Education
Middlesex College
A.A.S. Electrical Engineering
Strayer University (VA)
Health Services Administration