Experience
Ministry of Government Services   March 2013 - Present
Ministry of Health & Long-Term Care   November 2008 - March 2013
Ministry of Health and Long-Term Care  October 2007 - April 2008
BIOTECanada  November 2005 - April 2006

Skills
Policy, Public Health, Public Policy, Project Management, Program Evaluation, Analysis, Policy Analysis, Government, Leadership, Data Analysis, Strategy, Research, Program Management, Strategic Planning, Governance

Education
Centre for Leadership and Learning   2011 — 2012
Project Management 101

McMaster University   2000 — 2007

Experience
Treasury Board Secretariat  January 2008 - Present
Ministry of Government Services   2004 - 2007
Ministry of Government Services   January 2003 - July 2003

Skills
Internal Communications, Corporate Communications, Communications Planning, Newsletters, Press Releases, Publications, Speech Writing, Stakeholder Engagement, Strategic Communications, Media Relations, Web Content Management, Crisis Communications, Web Content, Policy, Content Management, Copy Editing, Journalism, New Media, Editorial, Proofreading, WordPress, Communication Training

Education
Ryerson University   1980 — 1983
BAA, Journalism

Ryerson University
Bachelor's degree, Journalism

Experience
Ministry of Government Services   Executive Account Lead, CRMGovernment of Ontario2008 - Present
Ministry of Health and Long-Term Care  2004 - 2007
Ministry of Natural Resources  1999 - 2004

Skills
ITIL, Governance, Public Sector, Program Management, Service Management, Business Process..., Project Portfolio..., IT Service Management, Enterprise Architecture, CRM, Data Center, Change Management, Stakeholder Management, Project Delivery, IT Strategy, Business Transformation, PMO, Team Leadership, Service Delivery, Project Management, Solution Architecture, IT Relationship..., Management, IT Management, Incident Management, Vendor Management, Business Continuity, Requirements Analysis, Telecommunications, Project Planning, Cloud Computing, Disaster Recovery, Sla, Outsourcing, Integration, Process Improvement, Resource Management, SharePoint, SDLC, Stakeholder Engagement, Business Intelligence, PMP, Business Process, Information Technology, Management Consulting, IT Operations, Service Desk, Business Analysis, Infrastructure, Business Case

Education
Queen's University   2000 — 2002
MBA

Experience
Ontario Ministry of Government Services  June 2014 - Present
Ministry of Government Services   April 2012 - Present
Ministry of Government Services   March 2011 - Present
Working Women Community Centre  January 2011 - Present
Working Women Community Centre  January 2011 - Present
Ministry of Government Services   August 2010 - March 2011
Ministry of Community and Social Services  December 2008 - August 2010

Skills
Employee Relations, Human Resources, Strategy, Conflict Resolution

Education
Queen's University   2006 — 2007
Masters in Industrial Relations

Queen's University   2000 — 2005
Bachelor of Arts (Honours), Sociology and Psychology

Experience
Ontario Ministry of Government and Consumer Services  April 2013 - Present
Ministry of Government Services hyu   April 2012 - April 2013
Front line search group   July 2011 - May 2012
Ministry of Government Services   December 2010 - June 2011
Randstad RPO   August 2010 - October 2010
Pointe of View Developments   July 2010 - August 2010
Randstad RPO   March 2010 - June 2010
Seneca College of Applied Arts and Technology  August 2008 - March 2010

Skills
Recruiting, Customer Service, Talent Acquisition, Reference Checking, Applicant Tracking..., Collective Agreements, Problem Solving, Behavioral Interviewing, Phone Screening, Research, HR Policies, Employment Standards Act, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Human Resources, Performance Management, Interviews, Personnel Management, Government, PeopleSoft, Employee Relations, Employment Standards, HRIS, Employment Law, Training, Labor Relations, Onboarding, Resume Writing, New Hire Orientations, Temporary Placement, Time Management, Policy

Education
Ryerson University   2004 — 2008
BComm, Human Resources Management, Marketing Management

Experience
Ministry of Government Services   May 2007 - September 2011
Ministry of Transportation  January 2006 - May 2009

Skills
ITIL, IT Service Management, Incident Management

Education
Niagara College   1985 — 1990

Experience
City of Mississauga  October 2014 - Present
Stanley Black & Decker, Inc.   October 2013 - June 2014
Family Services of Peel  June 2013 - October 2013
Ministry of Government Services   January 2013 - April 2013
McMaster University  September 2010 - August 2011
Dufferin Peel Catholic District School Board  July 2010 - September 2010

Skills
Human Resources, Recruiting, HRIS, Payroll, Employee Benefits, PowerPoint, Teamwork, Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Time Management, Leadership, Non-profits, Social Networking, Youth Mentoring, Customer Service, Access

Education
Sheridan College Institute of Technology & Advanced Learning   2012 — 2013
Human Resources Management Post-Graduate Certificate, Human Resources

McMaster University   2008 — 2012
Bachelor of Arts (B.A.), Sociology

Experience
Ministry of Government Services   October 2008 - Present
Government of Ontario  2008 - Present
Ministry of Citizenship and Immigration  September 2004 - September 2008
Ministry of Natural Resources  2000 - 2003

Skills
Policy, Public Administration, Budgets, Policy Analysis, Public Relations, Government, Customer Service, Public Policy, Economic Development, Project Planning, Strategic Planning, Change Management, Stakeholder Engagement, Project Management, Legislation, Governance, Program Management, Strategic Communications

Education
Lakehead University   1979 — 1982
HBsF, Forestry

Experience
Ministry of Government Services   February 2012 - Present
Stryker Canada  June 2009 - March 2011
ARG Construction   May 2006 - June 2009

Skills
Capital Budgeting, Managerial Finance, Cost Accounting, Medical Devices, Construction Accounting, Business Analysis, Business Process..., Project Management, Financial Reporting, Change Management, Capacity Planning, Continuous Improvement, Lean Manufacturing, Theory of Constraints, Six Sigma, Budgets, Visio, Problem Solving

Education
University of Toronto   2014 — 2014
Business Analysis Certificate

Ryerson University   2002 — 2006
Business Commerce

Certified General Accountants of Ontario
CGA - Advanced Level, Accounting

Experience
Ontario Teachers' Pension Plan  2013 - Present
MC2 Global   2001 - Present
Ministry of Government Services   2011 - 2013
Ontario Government  2007 - 2010
WSIB  2005 - 2007
Ontario Government  2001 - 2005
Alomac Solutions   1998 - 2001
Bell Canada  June 1985 - January 1998

Skills
IT Strategy, Strategic Planning, PMO, SDLC, Program Management, IT Service Management, Release Management, Business Transformation

Education
McMaster University   1983 — 1985
MBA, Information Systems Management

University of Toronto - New College   1979 — 1983
B. Commerce, Finance and Accoutning; Computer Science

Overlea Secondary   1977 — 1979

Experience
Citco Fund Services  October 2011 - Present
Ministry of Government Services   June 2011 - November 2011
Office of the Fire Marshal (Government of Ontario)   June 2010 - June 2011
IBM Canada Ltd.  May 2008 - August 2008
IBM Canada Ltd.  May 2006 - May 2008
Centreville Amusement Park   July 2004 - August 2004

Skills
SQL, Java, Eclipse, Software Development, Visual Studio, Microsoft SQL Server, Unix, Databases, Python, XML, JavaScript, Testing, ASP.NET, MySQL, C#, Software Design, Spring Framework, Hibernate, Bamboo, Confluence, JIRA, Maven, Oracle Database, Ant, Ext JS

Education
Ryerson University   2004 — 2009
Bachelor of Science, Computer Science

York Memorial

Experience
Redwood Asset Management Inc.   January 2014 - Present
Investor Economics  March 2013 - January 2014
TD Bank Group  April 2012 - February 2013
Sprott Asset Management  June 2011 - September 2011
Region of Peel  May 2010 - August 2010
Ministry of Government Services   May 2009 - July 2009

Skills
Bloomberg Terminal, Capital Markets, Investments, Finance, Investment Banking, Equity Valuation, VBA, Derivatives, Financial Statement..., Competitive Analysis, Financial Markets, Analysis, Risk Management, Microsoft Office, Business Analysis

Education
The University of Western Ontario - Richard Ivey School of Business   2008 — 2012
Honours Business Administration

CFA Institute
CFA Level III Candidate

Experience
Ontario Ministry of Health and Long-Term Care  August 2015 - Present
Ontario Ministry of Health and Long-Term Care  April 2013 - August 2015
Government of Ontario  August 2010 - April 2013
Government Of Ontario  November 2008 - July 2011
Ministry of Government Services   September 2007 - October 2008
Ministry of Government Services   December 2006 - April 2008
Ministry of Government Services   June 2005 - September 2007

Skills
IT Service Management, Service Delivery, Service Desk, Infrastructure, Government, ITIL, Policy, Service Management, Performance Measurement, Project Portfolio..., Enterprise Architecture, Incident Management, RFP, Change Management, Business Analysis, Disaster Recovery, Project Delivery, IT Strategy, Stakeholder Management, IT Management, Governance, PMO, Security, Vendor Management, PMP, Information Technology, Data Center, IT Operations, Integration, SDLC, SharePoint, Business Process..., Solution Architecture, Business Continuity, System Deployment, Business Process, Resource Management

Education
Lakehead University   1995 — 1999
Bachelor of Business Administration (B.B.A.)

Experience
Cigna  October 2014 - Present
Principal Financial Group  April 2013 - October 2014
McKesson Provider Technologies  January 2012 - October 2012
Ministry of Health and Long-Term Care  January 2011 - June 2011
Ministry of Government Services   November 2010 - January 2011
Ministry of Health and Long-Term Care  March 2010 - September 2010
RBC Dexia Investor Services  2009 - 2010
Kyle Kinkade Consulting   2005 - 2009
Mid-America Sales Group, Inc.   2000 - 2009
Advanced Network Technologies  2003 - 2005

Skills
Enterprise Architecture, Business Architecture, Business Analysis, Business Development, Strategic Planning, Business Transformation, Project Management, Business Intelligence, TOGAF, Requirements Analysis, Business Requirements, Business Process..., Management, IT Strategy, SDLC, Integration, Analysis, Governance, Requirements Gathering, Business Process, Business Process Design, Project Portfolio...

Education
Oregon State University   2010 — 2016
Natural Resources: Mammalian Biology, Ecology, and Conservation

Upper Iowa University   2000 — 2004
Business

Zachman International / Federated Enterprise Architecture Certification Institute   2012 — 2012
Zachman Certified Enterprise Architect

Global Knowledge   2010 — 2010
Enterprise Architecture for the Public Sector, Business Architecture for the Public Sector

Experience
Ontario Ministry of Government Services  October 2013 - Present
Ministry of Government Services   September 2012 - Present
Public Good Initiative   March 2011 - Present
University of Toronto  August 2010 - Present
Public Sector Open Data Group   2013 - 2014
Public Sector Open Data Group   2013 - 2014
Ontario Ministry of Finance  June 2011 - September 2011
Mowat Centre for Policy innovation   September 2010 - December 2010

Skills
Policy Analysis, Public Policy, Qualitative Research, Program Evaluation, Politics, Research, Government, Report Writing, Quantitative Analytics, Policy

Education
University of Toronto   2010 — 2012
Master's degree, Public Policy Analysis

Pontificia Universidad Católica del Perú   1999 — 2005
Bachelor, Anthropologist

Experience
Ministry of Education  May 2011 - Present
HarperCollins Publishers  May 2010 - Present
Ministry of Government Services   February 2010 - May 2011
Maple Leaf Foods  August 2005 - January 2010
Up With People  2000 - 2000

Skills
Leadership Development, Workplace Coaching, Talent Management, Performance Management

Education
The Coaches Training Institute (CTI)   2009 — 2011
Coaching Designation, Workplace & Life Coaching

Six Sigma Green Belt Certified (through Maple Leaf Foods)   2005 — 2010
Six Sigma Green Belt Certified

Ivey Business School at Western University   2004 — 2005
HBA, Business

King's University College   2001 — 2003
Bachelor of Administrative and Commercial Studies with special focus on Organizational Behaviour, Human Resources

Experience
Ontario Ministry of Finance  September 2013 - March 2014
Ontario Ministry of Community and Social Services  June 2008 - September 2013
Ministry of Government Services   February 2006 - June 2008
Ontario Ministry of Finance  2004 - 2006

Skills
Executive Coaching, Governance and..., Business Process..., Change Management, Organizational..., Six Sigma, Management, Strategic Planning, Policy, Coaching, Human Resources, Talent Management, Workshop Facilitation, Government

Education
Royal Roads University   2011 — 2011
Certified Executive Coach

The University of Western Ontario   1978 — 1983
BSC, occupational therapy

OISE
Measurment and Evaluation

Experience
Office of the Fire Marshal and Emergency Management   January 2011 - Present
Pan/Parapan Am Games Secretariat   December 2013 - August 2014
Ministry of Community Safety and Correctional Services  January 2011 - December 2013
Ministry of Community Safety and Correctional Services  January 2009 - January 2011
Ministry of Government Services   August 2007 - January 2009
Ministry of Government Services   October 2001 - August 2007

Skills
Emergency Management, Continuity of Operations, Program Management, Program Evaluation, Risk Assessment and..., Policy Analysis,..., Crisis Management, Security, Public Sector, Change Management, Labour Dispute..., Labour Relations and..., Training Delivery, Government, Performance Management, Policy, Conflict Resolution, Stakeholder Management, Public Administration, Protection, Project Planning, Disaster Response, Public Policy, Leadership Development, Training, Strategic Planning, Risk Assessment, Operational Planning, Security Management, Report Writing, Emergency Services, Enforcement, Workshop Facilitation, Public Speaking, Business Continuity..., Public Safety, Local Government, Policy Writing, Community Development, Business Process..., Team Leadership, Policy Analysis, Project Management, Analysis, Project Portfolio..., Stakeholder Engagement, Incident Management, Organizational..., Strategic Communications, Disaster Recovery

Education
University of Toronto   1993 — 1995
MIR, Industrial Relations

Queen's University   1983 — 1989
BCOMM, Labour Relations

Experience
Infinitive Ink Limited   June 2003 - Present
Ministry of Government Services   August 2007 - September 2010
Showtime Networks  June 2002 - January 2005
Hot Docs  September 2002 - April 2003
Toronto International Film Festival Group  May 1999 - October 2002
Hot Docs  December 1998 - April 2002

Skills
Editing, Video, Graphic Design, Screenwriting, Film, Theatre, Web Content, Scripting, Creative Writing, Video Editing, Creative Direction, New Media, Video Production, Final Cut Pro

Education
Queen's University   1994 — 2007
B.Comm H.

Experience
Ministry of Transportation  July 2013 - Present
Ministry of Government Services   October 2012 - May 2013
PwC  January 2012 - October 2012
Morneau Shepell  August 2011 - December 2011
Innovapost  November 2010 - August 2011
Ministry of Transportation  September 2009 - October 2010
CTV  June 2009 - September 2009

Skills
.NET, Enterprise Architecture, Application Architecture, WCF, XML, Web Services, Agile, SQL Server, Integration, SharePoint, LINQ, ESB, Data Warehousing, BizTalk, Agile Methodologies, Entity Framework, jQuery, XSLT

Education
University of Bridgeport   2000 — 2002
Master, Computer Science

Nanjing University of Science and Technology   1992 — 1996
Bachelor, Computer Science

Victoria

globalknowledge

Experience
Chef Software  June 2015 - Present
BlackBerry  November 2013 - June 2015
Research In Motion  June 2010 - November 2013
AECL  September 2009 - June 2010
AECL  May 2007 - September 2009
Ministry of Government Services   November 2006 - May 2007
Canadian Armed Forces  December 2003 - December 2006

Skills
Active Directory, Windows Server, ITIL, Integration, Troubleshooting, Red Hat Linux, Apache, SharePoint, Technical Support, jboss, Visio, SDLC, C#, Solaris, JBoss Application Server, PHP, Linux, VBScript, Middleware, Scripting, Websphere, Microsoft Exchange, Windows 7, Microsoft SQL Server, MySQL, Ruby, Chef, Jenkins, Nginx, Rundeck, Selenium, Logstash, Zabbix, Solr, Ubuntu, CentOS, Continuous Integration, Agile Methodologies, Kanban, IIS

Education
ICS Canada   2006 — 2007
Visual C#.Net Programmer, Software Engineering

Mohawk College   2004 — 2007
Software, Engineering

Experience
Government of Ontario  2010 - Present
Government of Ontario  2007 - September 2010
Ministry of Government Services   2004 - 2007
Ministry of Consumer & Business Services   2001 - 2004

Education
University of Toronto   1980 — 1982
M.Sc.

Queen's University   1976 — 1980
Hons Bachelor of Arts

Harvard University
Executive Program - Strategic Management

Experience
Resource Label Group LLC   September 2015 - Present
Ecclesiastical Insurance Group  June 2014 - August 2015
Gambro  February 2014 - June 2014
Canadian Bearings Ltd.  August 2010 - September 2013
Kruger Products L.P.   January 2010 - August 2010
Ministry of Government Services   July 2009 - August 2009
University of Toronto  September 2008 - August 2009
Ministry of Community and Social Services  July 2008 - August 2008
Boston Pizza  2007 - 2008
RBC Dexia Investor Services  June 2007 - October 2007

Skills
Employee Relations, Performance Management, Human Resources, HRIS, Recruiting, Training, Leadership, Strategic Planning, Payroll, HR Policies, Change Management, Interviews, Onboarding, Negotiation, Customer Service, Workforce Planning, Employee Benefits, Employment Law, Coaching, Organizational..., New Hire Orientations, Analytic Problem Solving, Organizational..., Project Management, Strategic Initiatives, Payroll Administration, Process Improvement, Applicant Tracking..., Benefits Administration, Customer Relations, Persuasion, Business Strategy, Business Process..., Analytics, Corporate Communications, Values-based Leadership, Organizational Behavior, Cpr Certified, Compensation & Benefits..., Conflict Management, Policy Development

Education
Seneca College of Applied Arts and Technology   2014 — 2016
Associate's Degree, Adult and Continuing Education and Teaching

Seneca College of Applied Arts and Technology   2011 — 2011
Associate's Degree, Project Management

University of Toronto   2008 — 2009
Masters, Industrial Relations and Human Resources

University of Toronto at Scarborough   2003 — 2008
Bachelors, Business Administration

Ryerson University
Certificate in Sustainability Management

Experience
KPMG  November 2014 - Present
Ministry of Government Services   January 2013 - September 2014
Rogers Communications Inc.  September 2007 - January 2013
Deloitte  2002 - 2007
Nortel  March 1998 - 2002
Oracle Corporation Canada  1997 - 1998

Skills
Requirements Analysis, Oracle, Oracle E-Business Suite, Oracle Applications, SDLC, Business Process, Integration, ERP, Project Management, Analysis, Business Intelligence, Testing, Software Project..., PL/SQL, Business Analysis, Data Warehousing, Enterprise Architecture, Requirements Gathering, Data Migration, Oracle HR, Databases, SQL, Vendor Management, Business Process..., Systems Analysis, ITIL, Unix, Software Development, PMP, Database Design, MS Project, Oracle 9i, Oracle Access Manager, Oracle Internet..., Oracle Directory..., Oracle Weblogic Server

Education
Osmania University
B.E, Mechanical engineering

University of Wollongong
ME(Hons), Manufacturing Engineering

Experience
Marketwired  March 2015 - Present
Sims Recycling Solutions  2012 - Present
Husky Injection Molding Systems  August 2010 - July 2011
Ministry of Government Services   December 2007 - August 2010

Skills
Payroll, Benefits Administration, Employee Relations, HR Policies, HRIS, Talent Acquisition, Performance Management, Compensation, Onboarding, Recruiting, Deferred Compensation, Employee Benefits, Employee Engagement, Talent Management, Succession Planning, Technical Recruiting, Human Resources

Education
Ryerson University   2004 — 2007
BComm, Marketing

Experience
Tacit Innovations Corp   October 2012 - Present
Greenlight Consulting   May 2012 - September 2012
Ministry of Transportation  August 2010 - April 2012
Ministry of Government Services   March 2010 - August 2010
AXELA Technologies   June 2000 - March 2010
Ministry of Transportation  June 2007 - January 2010
Honda Canada  October 2004 - June 2007
Ajilon Consulting  2001 - 2001
Nortel Networks  1999 - 2001

Skills
Project Management..., TOGAF v9 Certified, ITIL v3 Foundation..., Certified Information..., Sun Certified..., Strategy Creation, Business Development, Strategic Alliances, Solution Architecture, Web Services, IT Strategy, ITIL Certified, PMP, Enterprise Architecture, CISSP, Outsourcing, Vendor Management, Information Security, IT Service Management, Business Process..., ITIL, Business Intelligence, TOGAF, Software Project..., SOA, Architecture, IT Management, Business Process Design, Application Architecture, Governance, Integration, Strategy, Business Analysis, Project Portfolio..., Systems Analysis, Agile Methodologies, Project Management, Legacy Modernization, Cross-functional Team..., SDLC, Business Architecture, Start-ups, Leadership, Enterprise Software, Program Management, PMO, Business Transformation, Team Leadership, Operational Excellence, Business Process...

Education
Northwestern University - Kellogg School of Management   2011 — 2012
EMBA, Business Administration

York University - Schulich School of Business   2010 — 2012
EMBA, Business Administration

York University - Schulich School of Business   2009 — 2009
Professional Certificate in Business Administration, Business Administration

   1989 — 1994
MSc, Computer Science

Negruzzi   1982 — 1988
High School

Experience
Scotiabank  July 2014 - Present
Ministry of Government Services   August 2011 - March 2013
Ministry of the Attorney General  June 2009 - July 2011
Ministry of Community Safety and Correctional Services  June 2008 - May 2009

Skills
Financial Analysis, Forecasting, Strategy, Business Planning, Budgets, Auditing, Analysis, Variance Analysis, Management, Internal Controls, Strategic Financial..., Data Analysis, Financial Reporting, Financial Modeling, Accounting, Strategic Planning, Due Diligence, Project Planning, Financial Planning

Education
Richard Ivey School of Business   2013 — 2014
Master of Business Administration (MBA)

University of Toronto - Rotman School of Management   2004 — 2008
B. Comm

Experience
Ryerson University  2014 - 2014
Ryerson University  2014 - 2014
Sheridan  November 2012 - May 2013
Nintendo  September 2009 - December 2012
Sheridan  February 2012 - November 2012
Sheridan  September 2010 - December 2011
Ministry of Government Services   May 2011 - September 2011
Maritz  January 2010 - May 2010
Sheridan  2009 - 2009
Laurier Optical  January 2008 - May 2008

Skills
Coaching and mentoring, Demonstrating empathy, Developing rapport..., Directing others, Explaining things, Facilitating groups, Helping others, Influencing others, Motivating people, Open minded &..., Providing service to..., Supervising others, Teaching and training, Working well in a team, Analysing information..., Following procedures..., Interpreting plans &..., Organising and..., Researching, Tracking progress of..., Dancing, Adapting flexibly and..., Brainstorming, Developing others’ ideas, Inventing products, Seeing things from..., Utilising computer..., Working physically, Sporting ability, Physically inspecting..., Physical strength &..., Manual dexterity, Installing technical..., Finding out how things..., Driving and operating..., Constructing self..., Microsoft Office, Teaching, Research, Adobe Creative Suite, Leadership, Social Influence, Dance, Teamwork, Social Media Marketing, Time Management, Retail, Interviews, Social Networking, Employee Training

Education
Ryerson University   2012 — 2015
Bachelor of Commerce, Business Management - Marketing

Sheridan College   2009 — 2012
Ontario College Advanced Diploma, Business Administration - Marketing

Lakehead University   2008 — 2009
Bachelors, Mechanical Engineering

Seneca College of Applied Arts and Technology   2003 — 2007
Certificates, Tool and Die maker, tool designer, CNC programer

Experience
Manulife Financial - Investment Division   September 2014 - Present
Manulife Financial - Investment Division   November 2012 - September 2014
Manulife Financial - Investment Division   August 2011 - November 2012
Manulife Financial - US Life Division   January 2010 - June 2011
Manulife Financial  September 2010 - January 2011
CAMH  May 2007 - October 2010
Ministry of Government Services   May 2009 - September 2009
Mold-Masters Limited  May 2008 - December 2008

Skills
Process Improvement, Software Documentation, Business Analysis, Vendor Management, VMware, Disaster Recovery, Security, Citrix, Windows Server, SharePoint, Databases, Business Process, Project Management, System Administration, Virtualization, ERP, SDLC, Visio, Requirements Analysis

Education
Ryerson University   2006 — 2011
Bachelor of Commerce, Business Technology Management

Experience
WSIB  2003 - Present
Workplace Safety & Insurance Board  2001 - 2003
WSIB  1994 - 2001
WSIB  1991 - 1994
Ministry of Transportation  1987 - 1990
Ministry of Transportation  1983 - 1987
Ministry of Government Services   1979 - 1983

Skills
ITIL, Incident Management, IT Service Management, Service Delivery, Service Management, Business Process..., Service Catalog, Business Process..., Process Improvement, Business Process, Business Analysis, Data Center, Disaster Recovery, Enterprise Architecture, IT Management, IT Operations, IT Strategy, Problem Management, Program Management, Project Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, SDLC, Software Documentation, Team Leadership, Vendor Management

Education
Mohawk College   1977 — 1979
Information Technology

Sir Winston Churchill   1973 — 1976

Experience
ServiceOntario - Application Support   November 2007 - Present
Ministry of Government Services   December 1987 - November 2007
Ministry of the Attorney General  November 1985 - December 1987

Skills
ITIL, Business Analysis, IT Service Management, Requirements Analysis, Visio, Incident Management, Windows Server, IT Strategy, Requirements Gathering, IT Operations, Service Delivery, Systems Analysis, Troubleshooting, Microsoft SQL Server, Operating Systems, User Acceptance Testing, Project Delivery, Technical Support, Project Management, Stakeholder Management, Governance, Analysis, Web Services, Software Documentation, Service Desk, Microsoft Exchange, Help Desk Support

Education
Loyalist Certification Services   2010 — 2010
ITIL Version 3 Foundation Certification

Central Technical School

Ryerson University
Law Office Administration

Experience
Ministry of Government Services   October 2009 - Present
kenna:  March 2009 - September 2009
The Globe and Mail  October 2008 - November 2008
Infor Global Solutions  January 2006 - September 2008
Buchanan Associates  February 2004 - January 2006
American Express  May 2000 - January 2004
Ocwen Technology Xchange  September 1999 - May 2000
Department of Human Resources , GA   May 1999 - August 1999
Exide Industries Ltd. India   August 1996 - January 1999
International Combustion India Ltd.   January 1996 - August 1996

Skills
SOA, Agile Methodologies, Enterprise Architecture, Java, Java Enterprise Edition, SDLC, Solution Architecture, Software Development, Web Applications, XML, Web Services, UML, Architecture, TOGAF, Enterprise Software, JavaScript, Oracle, Microsoft SQL Server, SOAP, Architectures

Education
OGC   2011 — 2011
ITIL, Foundation certificaqtion

The Open Group Architecture Framework   2008 — 2008
TOGAF 8, The open group architecture framework

CISSP , (ISC)2   2007 — 2007
CISSP, Information System Security

Sun Certified Developer for Java Web Services   2005 — 2005
SCDJWS, Web Services, WSDL, XML, SOAP

Sun Certified Enterprise Architect   2003 — 2004
SCEA, Software Architecture

Sun Certified Web Component Developer   2003 — 2003
SCWCD, Servlets, JSPs, Tag libraries, servlet engine

MS SQL Server 7.0   2000 — 2000
MCP, Designing & Implementing Databases with MS SQL 7

Sun Certified Java Programmer   2000 — 2000
SCJP, Java basics

Madurai Kamaraj University   1989 — 1993
B.Tech, Chemical, Electrochemical, Electrical Engineering

Don Bosco , Egmore Madras   1987 — 1989

Experience
Ministry of Government Services   January 2011 - Present
Oracle Application Users Group (OAUG)   January 2011 - December 2012
Ministry of Government Services   July 2008 - December 2010
Ministry of Government Services   April 2005 - June 2008
Mercer  2002 - 2005
PricewaterhouseCoopers (PwC)   1998 - 2002
Desjardins Financial Security  1996 - 1998

Skills
Oracle E-Business Suite, Financial Accounting, Business Process..., Oracle Applications, Business Analysis, Governance, Business Intelligence, Change Management, SDLC, ERP, Business Transformation, Management Consulting, IT Strategy, Business Process, PMO, Project Management, Project Portfolio..., Program Management, Managerial Finance, Process Improvement, Requirements Analysis, Solution Architecture, Software Project..., Oracle, CRM, Business Process..., Enterprise Architecture, IT Management, ITIL, Vendor Management, Business Requirements, PMP, Data Modeling, Integration, Project Delivery, Enterprise Software, Requirements Gathering, Management, Consulting, Systems Analysis, Business Case, Professional Services

Education
Certified Management Accountant   1998 — 1998
CMA, Accounting

Wilfrid Laurier University   1994 — 1995
Accounting, Accounting

The University of Western Ontario   1990 — 1993
BA, Finance and Economic Studies

Queen's University

University of Toronto

Experience
Technology Consulting Group  November 2012 - September 2013
Ontario Ministry of Training, Colleges and Universities  April 2012 - June 2012
Ministry of Municipality Affairs and Urban Planning   January 2011 - April 2011
Technology Consulting Group - Toboias Systems Works Inc   August 2010 - January 2011
OMAFRA Ministry of Agriculture - Guelph   February 2010 - April 2010
CIBC  July 2007 - June 2008
Ontario Ministry of the Environment  2008 - 2008
Canadian Institute for Health Information  2008 - 2008
Ministry of Government Services   August 2004 - January 2005
Ontario Minstry of Health and Long Term Care   March 2004 - August 2004

Skills
Business Intelligence, Analysis, Data Warehousing, Health, Requirements Gathering, Business Analysis, Requirements Analysis, SDLC, PMP, Vendor Management, Agile, Business Requirements, SQL, IT Service Management, DB2, Microsoft SQL Server, User Acceptance Testing, SharePoint, ITIL, Agile Methodologies, IT Strategy, Business Process..., UML, Software Development, Business Process Design, Solution Architecture, Oracle, Cognos, Quality Center, Databases, Change Management, ERP, PL/SQL, Telecommunications, Systems Analysis, ETL, Database Design, Enterprise Software, Resource Management, Enterprise Architecture, Project Portfolio..., Quality Assurance, MS Project, Testing, SOA, Integration, Visio, Data Modeling, IT Management, Software Project...

Education
The Data Warehouse Institute   2012 — 2015
Certification CBIP target complete date end of 2015, CBIP Certified Business Intelligence Professional

Project Management Institute   2009 — 2009
PMP, Project Management

Ryerson University   1993 — 1994
Joint Semister with York University Atkinson College Computer Science, Art and Design

York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies   1990 — 1994
3rd Year General BA, Psychology Major, Minor in Fine Art

Toronto School of Art   1989 — 1991
Certification Illustration and Design, Illustration and Design

Experience
Deloitte & Touche  July 2010 - Present
Ministry of Government Services   November 2009 - July 2010
AIB  June 2008 - December 2009
AIB  2005 - 2008
Deloitte  2003 - 2003

Skills
Business Analysis, Business Requirements, Derivatives, Business Process..., Process Improvement, Project Management, Change Management, CRM, Relationship Management, Business Strategy, Data Visualization, Data Analytics, Global Delivery, SDLC, Program Management, Visio, Project Delivery, Management Consulting, Business Transformation, Business Intelligence, PMP, Stakeholder Management, Business Process Design, Analytics, Banking, Financial Services, Agile Methodologies, Consulting, Requirements Analysis, Requirements Gathering

Education
University College Cork   1999 — 2003
Bachelor of Commerce, Economics Major, IT Minor

National College of Ireland   2006 — 2006
Business Analysis & Consultancy Dip

Experience
Ministry of Government Services   March 2007 - Present
Computer Sciences Corporation  August 2004 - February 2007
Procase Consulting  1999 - 2001

Skills
Oracle E-Business Suite, PMP, SDLC, Requirements Analysis, Enterprise Architecture, Business Analysis, Project Management, Oracle Applications, PL/SQL, Requirements Gathering

Education
Loughborough University   1986 — 1988
M.Sc., Digital Communication Systems

Experience
Ministry of Government Services   October 2012 - Present
Ministry of Transportation  January 2008 - October 2012

Skills
Change Management, IT Strategy, Government, Governance, Enterprise Software, Integration, Program Management, Stakeholder Management, Enterprise Architecture, Business Transformation, Business Process...

Education
Ivey Business School at Western University
MBA

University of Waterloo
B. Math in Computer Science

Experience
Bell Canada  1998 - Present
MGS  2008 - 2009
Govt of Ontario   2008 - 2009
King Systems Consulting Inc   2000 - 2009
Ministry of Government Services   2007 - 2008
Rogers Communications  2001 - 2002
CGI  1996 - 1999

Skills
PMP, Project Portfolio..., SDLC, Project Delivery, Program Management, Vendor Management, Business Analysis, ITIL, Requirements Analysis, Software Project..., Integration, Business Requirements, IT Strategy, Requirements Gathering, IT Service Management, Resource Management, Project Management, MS Project, Business Process..., Business Case, Information Technology, Management, Enterprise Architecture, Business Process, Telecommunications, Software Documentation, Architectures, Solution Architecture, Change Management, Team Leadership, Agile Project Management, Service Delivery, Software Development, Governance, PMO, Leadership, Business Intelligence, Process Improvement, Project Planning, IT Management

Education
McMaster University   1969 — 1972
Bachelor's degree, Computer Science

Experience
Ministry of Government Services   October 2012 - Present
Ministry of Government Services   August 2008 - October 2012
Ministry of the Attorney General  January 2007 - July 2008
Ministry of Government Services   December 2004 - January 2007
Employee Relations Unit, Management Board Secretariat   September 2004 - December 2004
Ministry of Community Safety and Correctional Services  January 2004 - September 2004
Ministry of Consumer and Business Services   August 2003 - January 2004

Skills
Employment Law, Performance Management, Conflict Resolution, Labor Relations, HR Consulting, Employee Engagement, Grievance Arbitrations, Employee Relations, Labour Issues, Employment..., Internal Investigations, Discipline, Labour Legislation, Progressive Discipline, Change Management, Mediation, Human Resources, Policy

Education
Queen's University   2002 — 2003
Master's of Industrial Relations, Labour/Employee Relations

Queen's University   1997 — 2001
BAH, Classical History

Experience
Ontario Ministry of Transportation  August 2015 - Present
Ministry of Government Services   July 2012 - July 2015
Ministry of Transportation  November 2009 - July 2012
Bell Canada  February 2007 - November 2009
Business.ca Inc.   August 2005 - February 2007

Skills
Stakeholder Management, Requirements Management, Business Process..., Project Management, Business Architecture, System Delivery, Elicitation, Facilitations, JAD, Team Management, Government, Cross-functional Team..., Incident Management, CRM, Strategy, Quality Assurance, Facilitation, Integration, Project Delivery, SDLC

Education
Wilfrid Laurier University   2010 — 2012
MBA

Ryerson University   2000 — 2005
BComm, Information Technology Management

Experience
Ontario Ministry of Government Services  August 2013 - Present
Ministry of Government Services   July 2008 - August 2013
Ministry of Government and Consumer Services  December 2005 - July 2008
Ministry of the Attorney General  2003 - December 2005
Ministry of the Attorney General  September 2003 - July 2004
Ministry of the Attorney General  January 2001 - September 2003

Skills
ITIL v3 Foundations..., ITIL

Education
York University - Schulich School of Business   2013 — 2013
Masters Certifcate in Public Management

McMaster University   1982 — 1986
MA, Completed 2 1/2 yrs doctoral studies, Experimental Psychology (Cognition)

University of Windsor   1978 — 1982
BA (Hons), Psychology

Experience
Ministry of Government Services   August 2007 - Present

Education
Queen's University   2006 — 2007
MIR, Industrial relations

University of Guelph   1999 — 2003
BComm Hon, Human Resources

Experience
Ministry of Government Services, ServiceOntario   December 2012 - Present
Ministry of Government Services   2008 - December 2012
ServiceOntario Marketing Branch   August 2012 - September 2012

Skills
Team Building, Team Leadership, change management, Problem Solving, Problem Analysis, Problem Management, Collaborative Problem..., Teamwork, Team-oriented, Web Services, Website Development, Web Project Management, Web Content, Social Media, Social Networking, Project Management, Project Coordination, Collaboration, Change Management, Project Planning, Software Documentation, Stakeholder Management, Quality Assurance, Training, Management

Education
Ryerson University   1998 — 2003
Bachelor of Commerce (B.Com.), Information Technology

Experience
IBM  System z Software SalesIBM Software1997 - Present
IBM Canada Ltd.  1992 - Present
Ministry of Government Services   1987 - 1992
Ministry of Government Services   1987 - 1992

Skills
Solution Selling, Enterprise Software, Cloud Computing, SaaS, zSeries, Sales Enablement, Software Industry, Business Alliances, Channel Partners, Professional Services, Business Development, Storage, Solution Architecture, Pre-sales, Go-to-market Strategy, Partner Management, Enterprise Architecture, Websphere

Education
McMaster University   1980 — 1984

McMaster University   1980 — 1982
MBA, Management Science

Lakehead University   1979 — 1980
Graduate Diploma, Business

Lakehead University   1976 — 1979
HBSc, Math, Computer Science

Experience
ServiceOntario  April 2014 - Present
Ministry of Government Services   April 2008 - April 2014
Ministry of Government Services   December 2006 - April 2008
Ministry of Transportation  January 2006 - December 2006

Skills
Policy, Government, Public Sector, Governance, Stakeholder Engagement, Policy Analysis, Public Policy, Public Administration, Procurement, Stakeholder Management, Strategic Communications, Program Management, Economic Development, Community Engagement, Project Management

Education
McMaster University   1982 — 1989
B.Comm; B.A., Commerce & Political Science

Experience
Ministry of Transportation  October 2013 - Present
Ministry of Government Services   August 2010 - October 2013
Sears Canada  March 2002 - August 2010
Eli Lilly  January 1999 - March 2002
Canadian Tire  November 1995 - January 1999

Skills
Vendor Management, Business Analysis, SDLC, PMP, MS Project

Education
McGill University
B. Eng., Civil Engineering

York University - Schulich School of Business
Masters Certificate, Project Management

Experience
Ministry of Government Services   2010 - Present
Allstate Insurance  2003 - 2010

Skills
Business Architecture, Requirements Gathering, Enterprise Architecture, SDLC, Data Modeling, Business Requirements, Business Analysis, Business Process Design, Requirements Analysis, Business Intelligence, Data Warehousing, Zachman Framework, Testing, Process Improvement, Business Process..., Analysis, Business Process, Integration

Education
York University   1999 — 2001
Computer Science

Liaoning University
Bachelor of Commerce (B.Com.)

Experience
Assistant Deputy Minister's Office, Supply Chain Ontario, Ministry of Government and Consumer Svs   April 2014 - Present
Ministry of Government Services   April 2013 - March 2014
Ministry of Finance  November 2009 - April 2013
BPS Supply Chain Secretariat, Minsitry of Finance   June 2007 - November 2009

Skills
Policy Analysis, Public Administration, Public Policy, Event Planning, Program Management, Research, Team Leadership, Management, Analysis, Report Writing, Business Analysis, Leadership

Education
Sheridan College   2012 — 2014
Human Resources Certificate Program, Currenlty Studying

Northern Alberta Institute of Technology   1992 — 1994
Business Administration

Experience
Ontario Ministry of Economic Development, Employment and Infrastructure  March 2015 - Present
Tessonics Inc.   February 2015 - Present
PetBot Inc   December 2014 - Present
Ontario Ministry of Health and Long-Term Care  September 2014 - March 2015
Ontario Ministry of Economic Development, Employment and Infrastructure  January 2014 - September 2014
Ministry of Health and Long-Term Care  July 2013 - January 2014
Ministry of Children and Youth Services  January 2013 - July 2013
Ministry of Government Services   June 2012 - January 2013
Ministry of Tourism, Culture and Sport  December 2011 - June 2012
Ministry of Health and Long-Term Care  June 2011 - December 2011

Skills
Entrepreneurship, Entrepreneurial..., Conference Speaking, Strategic Leadership, Leadership, Innovation Management, Government, Policy, Financial Analysis, Performance Measurement, Public Administration, Analysis, Finance, Large-Scale Budget &..., Strategic Financial..., Business Analysis, Projects, Capital & Expense..., Capital Assets, Data Analysis, Budgets, Strategy, Project Management, Strategic Planning, Business Strategy

Education
University of Toronto - Rotman School of Management   2012 — 2015
Master of Business Administration (M.B.A.)

Ryerson University   2005 — 2009
BComm, Finance (major), Accounting (minor)

Canadian Securities Institute
Canadian Securities Course

Experience
Scotiabank  September 2013 - Present
Ministry of Government Services   May 2011 - August 2011
McDonald's Corporation  April 2006 - December 2008
The Scarborough Hospital  May 2007 - May 2008

Skills
SQL, Excel, Microsoft Office, Windows, Linux, Unified Process, Business Modeling, Business Process Design, Decision Analysis, Network Administration, SharePoint, Data Modeling, Rational Rose, Customer Service, Visio, Training, Microsoft Excel, Analysis, Business Analysis

Education
Ryerson University   2009 — 2013
Bachelor of Commerce, Business Technology Management

Woburn Collegiate Institute   2001 — 2005
High School/Secondary Diplomas and Certificates

Experience
Qoz Publishing   February 2015 - Present
GoneWithTheWord.com   September 2012 - Present
Ministry of Government Services   November 2009 - May 2011
Ontario Provincial Government   June 2009 - November 2009
Environmental Company   October 2008 - April 2009
Liaison for Literary Association   June 2005 - July 2008
International Financial Firm - Toronto Office   June 2005 - November 2007

Skills
Editing, Event Planning, Copy Editing, Public Speaking, Creative Writing, Journalism, Research, Project Management, Public Relations, Content Management, Event Management, Writing, Publishing, Government, Proposal Writing, Photography, Management, Social Media, Proofreading, Analysis, Budgets, Workshop Facilitation, Photojournalism, Policy Analysis, Columnist, Legal Writing, Workshop Development, Event Photography, Wedding Photography, Broadcast Television, Creative Direction, Social Media Marketing, Academic Publishing, Workshops, Lecturing, Public Lectures, Guest Lecturing, Book Design, Book Writing, Book Reviews, Online Publishing, Media Strategy, Press Releases, Strategic Media..., Marketing Communications

Education
Ryerson University   1994 — 1998
Bachelor, Journalism, Broadcasting

Dunbarton High School

Experience
Ontario Public Service  April 2013 - Present
Ministry of Government Services   November 2012 - March 2013
Ministry of Government Services   May 2009 - November 2012
Ministry of Government Services   January 2009 - May 2009
Ontario Lottery and Gaming Corporation  May 2008 - September 2008
CIBC  May 2007 - December 2007

Skills
Business Analysis, Business Intelligence, Procurement, Project Management, Relational Databases, Oracle, Microsoft SQL Server, VBA, Data Analysis

Education
Project Management Institute (PMI)   2014 — 2014
Project Management Professional (PMP)

Oracle University
Hyperion Financial Reporting 11.1.2

Oracle University
Oracle Hyperion Planning 11.1.2

Next Level Purchasing Inc.   2013 — 2013
Senior Professional in Supply Management (SPSM) Certification

Ryerson University   2005 — 2010
Bcomm, Business Technology Management (co-op)

Experience
Morneau Shepell  August 2012 - Present
Ministry of Government Services   February 2012 - July 2012
Mercer  June 2005 - January 2012
Mercer  August 2010 - January 2011
Honda Canada Finance Inc.  July 2002 - April 2005
Mercer  June 2001 - June 2002
Memberworks  October 2000 - February 2001
Priceline.com  April 2000 - October 2000
Rothmans  February 1999 - February 2000
Compuware  August 1998 - February 1999

Skills
C#, .NET, ASP.NET, Entity Framework, jQuery, JavaScript, Design Patterns, Web Development, Architecture, SQL Server 2000-2008, HTML, SSO, WCF, Team Leadership, Pension/Retirement, SAML, jQuery Mobile, WCAG 2.0, Aspect Oriented..., AngularJS, Spring.NET, Identity Management, Business Analysis, Windows Identity...

Education
McMaster University   1986 — 1990
B. Sc. Hon., Computer Science

Experience
Compugen Inc  April 2015 - Present
Compugen Inc  April 2014 - March 2015
Compugen Inc  October 2011 - March 2014
Trowbridge Professional Corporation  January 2011 - September 2011
Ministry of Government Services   May 2009 - December 2010
Tim Hortons  May 2007 - March 2009
Tim Hortons  April 2006 - May 2007

Skills
Customer Service, BMC Remedy, Software Documentation, ITIL, Team Leadership, Lotus Notes, Mutual Funds, AML, IT Service Management, Xerox Printers, Managed Print Services, Vendor Management, Visio, Desktop Deployment, Executive Support, Sales Operations, Account Management, Employee Training, Price Quotes, Business Relationship..., Hardware Deployments, IT Strategy, Reporting & Analysis, Microsoft Office, Solution Selling, Wide Format Printing, Scanners, Barcode Scanners, Compliance, CRM, Customer Satisfaction, Cross-functional Team..., Sales Process, Management, Leadership, Cloud Computing

Education
Medaille College   2008 — 2009
Master of Education (M.Ed.), Elementary Education and Teaching

Wilfrid Laurier University   2002 — 2006
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
Ministry of Government Services   February 2010 - Present
Ministry of Government Services   January 2009 - October 2009

Skills
Consultation and..., Research and Analytical, Project Management, Technical Knowledge, Computer

Education
Ryerson University   2008 — 2012
Public Relations, Public Relations

York University   1998 — 2003
Honours B.A., Psychology

Experience
Sun Life Global Investments  July 2014 - Present
Sun Life Financial  October 2012 - July 2014
Sun Life Financial  March 2014 - June 2014
Ministry of Government Services   November 2011 - January 2012

Skills
HRIS, HR Policies, Human Resources, Employee Relations, Onboarding, Interviews, Talent Management, Organizational..., Performance Management, Employment Law, Business Analysis, Business Process..., Business Process..., Business Analytics, Business Impact Analysis

Education
McMaster University   2009 — 2010
Master of Arts, Work & Society (Labour Studies)

Seneca College of Applied Arts and Technology   2011 — 2011
OCGC, Human Resources Management

York University   2003 — 2007
Bachelor of Arts, Sociology

Experience
Ministry of Government Services   December 2011 - Present
Government of Ontario  September 2010 - December 2011

Education
Queen's University   2009 — 2010
Masters, Industrial Relations

Queen's University   2004 — 2008
BA Honours, Political Studies

Experience
Ontario Ministry of Labour  January 2015 - Present
Ministry of Government Services   January 2012 - January 2015
Ministry of Labour  September 2009 - January 2012

Skills
Leadership Development, Training Delivery, Project Management, Change Management, Coaching, Government, Leadership, Public Speaking, Training, Organizational..., Program Management, Workshop Facilitation, Strategic Planning, Team Leadership, Organizational..., Policy, Research, Performance Management, Program Evaluation, Employee Engagement

Education
Niagara College   1998 — 2001
Radio, Television, Film - Production

Experience
Enbridge Gas Distribution  September 2012 - September 2013
CI Investments Inc. – Canada’s Investment Company   May 2012 - June 2012
Ministry of Government Services   July 2010 - August 2010

Skills
Microsoft Word, Microsoft Excel, Outlook, Customer Service, Data Entry, Records Management, Organization, Time Management, Interpersonal Skill, Confidentiality, Diplomacy, Cash Management

Education
Ryerson University   2010 — 2012
Accounting and Finance Certificate

University of Toronto at Scarborough   2005 — 2009
Bachelor of Science, Life Science

Experience
Econ-O-Pac Limited   June 2012 - Present
Direct Antidote  September 2010 - November 2011
Ministry of Government Services   May 2009 - August 2009
BBDO - Proximity  November 2007 - December 2008
Liverton Hotels International Inc.   2005 - 2007
CDSPI - Canadian Dental Service Plans Inc.   March 2005 - October 2005
AOL Canada Inc.   2002 - 2004

Skills
Print Management, Offset Printing, Digital Printing, Project Management, Budgets, Direct Mail Campaigns, Collateral, Media Buying, Print Production Process, Purchasing, Outdoor Advertising, Organization &..., Marketing and Corporate..., Budget Management, Scheduling, Estimating, Contract Negotiation, Vendor Management, Supplier Sourcing, Incentive Programs, Write Promotional and..., Copy Editing, Proofreading, Event and Conference..., Interpersonal..., National Promotions, Sales Collateral, POP materials, Newsletters, Press Checks, Product Distribution, Fullfillment, Business Correspondence, List Procurement, Procedure Manuals, Office Administration, Clerical Skills, Managing Expenses, Inventory Accounting, Billing, Purchase Orders, Invoice Processing, Multi Tasking, Research, Creativity, Photo Shoots, Travel Arrangements, Microsoft Office PC, International Shipping, Direct Mail

Education
Ryerson University
Photography 1998