OPERATOR SERVICE COMPANY

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OPERATOR SERVICE COMPANY Employees

Employee
Years
Job
Industry
Carolyn Nickerson Carolyn Nickerson Artesia, New Mexico Details
Carolyn Nickerson's OPERATOR SERVICE COMPANY Experience November 2001 - February 2003
Job Renaissance Librarian
Industry Libraries
Experience
Suddenlink Communications  May 2012 - Present
Lifetouch  July 2004 - January 2012
Operator Service Company   November 2001 - February 2003
USA Relay  September 1998 - October 2001

Skills
Photography, Photo Editing, Customer Service, Image Editing, Photoshop, Digital Photography, Lightroom, Event Photography, Fine Art Photography, Photos, Portrait Photography, Wedding Photography, Photojournalism, Image Manipulation, Art, Commercial Photography, Portraits

Education
University of North Texas   2009 — 2011
Master's Degree, Library and Information Science

Texas Tech University   1992 — 1997
BA, Anthropology

Keri Matthews Keri Matthews Lubbock, Texas Details
Keri Matthews's OPERATOR SERVICE COMPANY Experience November 1988 - April 1994
Job Human Resources Director for Dunkin' Donuts Baskin Robbins
Industry Telecommunications
Experience
Dunkin Donuts Baskin Robbins  May 2015 - Present
Steve Matthews Painting, Inc.   1995 - Present
Suddenlink  2013 - 2014
Convergys  July 2010 - November 2013
Industrial Molding Corporation  April 2000 - October 2005
NTS Communications  April 1994 - April 2000
Operator Service Company   November 1988 - April 1994

Skills
Performance Management, Human Resources, Sales, Employee Benefits, Recruiting, Call Centers, HRIS, Training, Management, Payroll, Full-life Cycle..., Workers Compensation, Employee Relations, Talent Management, Onboarding, Talent Acquisition, Employee Engagement, New Hire Orientations, TWC Claims, Employee Handbooks, Affirmative Action..., Progressive Discipline, Personnel Management

Education
Texas Tech University   1997 — 2000
Human Resource Certification, Human Resource Management

Texas Tech University
Human Resource Certification, Human Resources Management/Personnel Administration, General

Paula Smith Paula Smith Lubbock, Texas Area Details
Paula Smith's OPERATOR SERVICE COMPANY Experience March 1991 - March 1992
Job Director of Career Services
Industry Legal Services
Experience
Texas Tech University School of Law  April 2011 - Present
Shearer's Foods  April 2009 - May 2010
Buckner Children and Family Services  August 2007 - April 2009
Excell Services  April 2006 - February 2007
Key & Terrell LLP Attorneys at Law   May 2000 - March 2006
Independent Consultant  January 1992 - May 1997
Operator Service Company   March 1991 - March 1992
Budget Rent A Car  April 1983 - June 1989
Frontier Airlines  July 1979 - May 1982

Skills
Employment Law, Public Speaking, Policy, Negotiation, Leadership Development, Coaching, Compliance, Mediation, Research, Budgeting, Team Building, Performance Management, Employee Relations, Problem Solving, Professional..., Teaching, Customer Service, Fundraising, Event Planning, Process Improvement, Administration, Planning, Strategic Planning, Mergers, Contract Negotiation, Public Relations, Organizational..., Customer Relations, Non-profits, Hiring, Writing, Real Estate, Operations Management, Excel, Change Management, Mentoring, Editing, PowerPoint, Business Strategy, Risk Management, Documentation, Supervisory Skills, Proposal Writing, Contract Management, Interviewing, Team Leadership, Time Management, Microsoft Excel, Interviews

Education
Texas Tech University School of Law   1998 — 2001
JD, Law

Regis University   1980 — 1981
BSBA, Business, Economics

Texas Tech University   1971 — 1973
BS, Business

South Garland High School   1970 — 1971

Adam Cavazos Adam Cavazos Lubbock, Texas Area Details
Adam Cavazos's OPERATOR SERVICE COMPANY Experience July 1999 - June 2000
Job REALTOR at Keller Williams Realty
Industry Real Estate
Experience
Keller Williams Realty  October 2011 - Present
AT&T Mobility  May 2009 - Present
Real Living, Greg Garrett   February 2011 - October 2011
Greg Garrett GMAC Real Estate   January 2010 - February 2011
AT&T Mobility  October 2004 - May 2009
Cingular  May 2000 - October 2004
Operator Service Company   July 1999 - June 2000

Skills
Real Estate, Quality Assurance, Sellers, Quality Systems, Wireless, Quality Management, Telecommunications, Auditing, Customer Service, Residential, Selling, Process Improvement, Buying, Deployment, Testing, Realty, Requirements Analysis, Negotiation, Contract Negotiation, Billing, Compliance, Analysis, Purchase, Metrics, Planning, Documentation, Customer Relations, Budgeting, Microsoft Office, Problem Solving, Cost, Customer Satisfaction

Education
Dallas Baptist University   2003 — 2004

South Plains College   2000 — 2001

Mike Winfrey Mike Winfrey Lubbock, Texas Area Details
Mike Winfrey's OPERATOR SERVICE COMPANY Experience June 1998 - August 2002
Job Information Technology Service and Support
Industry Information Technology and Services
Experience
Self Employed  February 2007 - Present
Intellisolv   September 2002 - January 2007
OPERATOR SERVICE COMPANY   June 1998 - August 2002
TECHNICAL AND MANAGEMENT SERVICES CORPORATION   November 1995 - March 1998
INFORMATION SYSTEMS PLANNING AND ANALYSIS, INC   August 1995 - November 1995
U.S. ARMY COMPUTER SCIENCE SCHOOL   July 1992 - July 1995
JOINT STRATEGIC TARGET PLANNING STAFF   October 1988 - September 1994
NAVAL POSTGRADUATE SCHOOL  September 1991 - July 1992
FIRST ARMORED DIVISION, US ARMY   October 1984 - September 1988

Skills
Windows, Network Administration, Windows Server, Software Installation, Project Management, Troubleshooting, HTML, Security, Microsoft Office, Networking, TCP/IP, Operating Systems

Education
The United States Naval Postgraduate School   1991 — 1992
none, Computer Science

Univ of the State of NY   1979 — 1981
BS, Liberal Studies

Gavino Abrigo Gavino Abrigo Austin, Texas Area Details
Gavino Abrigo's OPERATOR SERVICE COMPANY Experience June 1998 - July 2003
Job Customer Service Manager
Industry Utilities
Experience
Brushy Creek District   March 2008 - March 2011
PRC, LLC  February 2007 - February 2008
Sears Holdings Corporation  March 2004 - February 2007
Kramer Marketing   November 2003 - March 2004
Spherion  August 2003 - November 2003
Operator Service Company   June 1998 - July 2003

Skills
Customer Service, Customer Satisfaction, Call Center, Operations Management, Team Building, Call Centers, Leadership, Process Improvement, Management

Education
Texas Tech University   1998 — 2003
Yes, Politics/Spanish

Centro De Lenguas Modernas   2002 — 2002
Business

David H. Barksdale David H. Barksdale Lubbock, Texas Details
David H. Barksdale's OPERATOR SERVICE COMPANY Experience October 2001 - February 2007
Job President, EVREN
Industry Restaurants
Experience
EVREN   January 2012 - Present
Physicians Network Association  September 2008 - December 2011
Custom TeleConnect, Inc.   February 1997 - August 2008
Operator Service Company   October 2001 - February 2007

Skills
Budgets, Accounting, Financial Reporting, Financial Analysis, Customer Service, Business Planning, Pricing, GAAP, Business Strategy, Contract Negotiation, Risk Management, Management, Accounts Payable, Microsoft Excel, Start-ups, Outlook, Microsoft Word, New Business Development, Business Development, Management Consulting, Payroll, Accounts Receivable, Strategic Planning, Retail, Microsoft Office, Team Building, Leadership, Sales, Access, Cost Accounting, PowerPoint, Inventory Management, Time Management, Forecasting, Process Improvement, Finance

Education
Texas Tech University   1977 — 1980
Masters Program, Finance

University of Alabama   1970 — 1976
B.S., Accounting

Wayne Sawyer Wayne Sawyer Dallas/Fort Worth Area Details
Wayne Sawyer's OPERATOR SERVICE COMPANY Experience 2003 - 2004
Job Senior Developer at Texas Trust Credit Union
Industry Information Technology and Services
Experience
Texas Trust Credit Union  September 2014 - Present
Texas Trust Credit Union  September 2013 - September 2014
Marblehead Global   July 2012 - May 2013
ARGO Data Resource Corporation  January 2008 - July 2012
Cingular  November 2005 - December 2007
Cingular  August 2004 - November 2005
Operator Service Company   2003 - 2004
Operator Service Company   1996 - 2003

Skills
SQL, XML, HTML, JavaScript, ASP.NET, Software Development, Microsoft SQL Server, SDLC, Integration

Education
Texas Tech University - Rawls College of Business   1995 — 2000
B.B.A., Mgt. Info. Sys / Gen. Bus.

Brad Haralson Brad Haralson Lubbock, Texas Area Details
Brad Haralson's OPERATOR SERVICE COMPANY Experience June 2003 - November 2003
Job Command Center Agent at Suddenlink Communications
Industry Information Services
Experience
Suddenlink Communications  February 2015 - Present
Conduit Global (former company names kgb_ usa, Excell Services, Operator Service Company)   November 2003 - December 2014
Operator Service Company   June 2003 - November 2003
Operator Service Company   September 2001 - June 2003

Skills
Scheduling, Workforce Management, Microsoft Excel, eWFM, Reporting, Employee Database..., Business Process..., Performance Management, Call Centers, Training, Software Documentation, Account Management, Coaching, Process Improvement, Technical Support, Business Analysis, CRM, Troubleshooting, Management

Education
Southwestern Oklahoma State University   1998 — 2000
Bachelor of Science, Computer Science

Clarendon College   1997 — 1998

Eastern New Mexico University   1996 — 1997

Wellington High School   1992 — 1996
High School