OPTIO Solutions, LLC
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OPTIO Solutions, LLC Employees
Optio Solutions, LLC December 2014 - Present
BI Incorporated May 2014 - October 2014
Farling Hecht and Davis LLP June 2009 - August 2013
Skills
Microsoft Word, Microsoft Excel, Personal Services, Social Networking, Communication, Teamwork, PowerPoint, Field Work, Evidence Collection, Social Media
Education
Sonoma State University 2009 — 2014
Bachelor of Science (B.S.), Criminal Justice and Corrections
OPTIO Solutions, LLC July 2012 - Present
IC System Inc. 1991 - 2012
Skills
Sales Management, Account Management, Cold Calling, Sales, New Business Development, Mortgage Lending, Credit, Negotiation, Strategic Planning, Team Building, Profit Maximization, Team Leadership, Leadership, Call Centers, Selling, Salesforce.com, Customer Retention, Executive Management, Customer Service
Education
Minnesota State University, Mankato
OPTIO Solutions, LLC January 2014 - February 2015
ARJ'S Auto Sales September 2012 - December 2013
EverStaff January 2012 - March 2012
Skills
Accounting, Customer Service, Office Administration, Telephone Skills, Cashiering, Cash Handling Experience, Time Management, Accounts Receivable, Data Entry, Management, Typing, Supervisory Skills, Collections, Secretarial Skills, Contract Negotiation, Critical Thinking, Coordination, Filing, Call Centers, Administration, Outlook, Access, Negotiation
Education
Cuyahoga Community College 2013 — 2015
Accounting
University of Phoenix 2007 — 2008
Psychology
South High School 2002 — 2006
High School Diploma, Small Animal Care
Mary Kay Inc. May 2013 - Present
OPTIO Solutions, LLC April 2011 - July 2011
Santa Rosa Junior College January 2008 - December 2010
Education
Santa Rosa Junior College 2007 — 2010
Associates, Medical Assisting
Santa Rosa Junior College 2005 — 2010
OPTIO Solutions, LLC 2009 - Present
Renaisance Productions March 2004 - December 2011
Exchange Bank March 2002 - May 2008
Gore Tech & Ubi-Soft April 2000 - August 2001
Agbayani Inc April 1997 - February 2000
Skills
Microsoft Office, Word, Customer Service, Excel, Access, Team Leadership, Customer Relations, Coaching, Accounts Receivable, Problem Solving, Outlook, Credit, PowerPoint, Administration, Process Improvement, Call Center, Public Speaking, Call Centers, Negotiation, Microsoft Excel, Leadership, Management, Team Building, Social Networking
Education
Casa Grande High School
Diploma
Santa Rosa Junior College
Cascade Receivables Management LLC February 2015 - Present
CrossCheck, Inc. July 2013 - January 2015
OPTIO Solutions, LLC May 2011 - July 2013
OPTIO Solutions, LLC May 2008 - May 2011
CrossCheck, Inc. July 2006 - May 2008
Skills
Salesforce.com, HTML, CSS, PHP, JavaScript, MS-SQL, MySQL, Salesforce.com System..., Reporting & Analysis, KPI Reports, Training, Database Administration, Microsoft Office, Call Centers, Customer Service, Leadership, Sales Operations, Coaching, Team Leadership, Online Marketing, Relationship Management, Access, Spreadsheets, Strategic Planning, Batch Processing, Work Instructions, Operational Streamlining, National Accounts, Management, Microsoft SQL Server, Process Improvement, Team Building
Education
Santa Rosa Junior College 2009 — 2014
Pursuing Multiple Certifications, Add'l Programming Languages: Java, ASP, 4.0
OPTIO Solutions, LLC May 2014 - Present
ACLU of Sonoma County 2013 - Present
Carole Guffanti Notley, Attorney at Law July 2008 - Present
JR HASTINGS LAW CORPORATION May 2013 - January 2014
STAINBROOK & STAINBROOK, LLP January 2012 - November 2012
SIMPSON & GIGOUNAS March 2005 - September 2005
RecordTrak June 2002 - June 2003
BENNETT, SAMUELSEN, REYNOLDS & ALLARD January 2001 - January 2002
GRUNSKY, EBEY, FARRAR & HOWELL January 1999 - January 2001
ROSEN, BIEN & ASARO 1995 - 1996
Skills
Trials, Legal Research, Courts, Legal Writing, Civil Litigation, Legal Assistance, Hearings, Litigation, Product Liability, Personal Injury, Family Law, Mediation, Wills, Estate Planning, Insurance, Litigation Support, Negotiation, Public Speaking, Intellectual Property, Employment Law, Class Actions, Pleadings, Dispute Resolution, Medical Malpractice, Licensing, Trial Preparation, Small Business, Document Review, Legal Services, Trusts, PowerPoint, Writing, Powers of Attorney, Microsoft Excel, Wrongful Death, Discrimination, Legal Documents, Commercial Litigation, Criminal Law, Trademarks, Depositions, Microsoft Word, Appeals, Motions, Westlaw, Constitutional Law, Probate, Word, 10, Excel
Education
The University of North Dakota School of Law 1991 — 1994
J.D., Law
University of California, Santa Barbara 1980 — 1983
B.A., Law and Society, Criminal Justice Emphasis
Whitman College 1979 — 1980
N/A, Political science
Montgomery High 1976 — 1979
Assisted Recovery Centers of America, LLC January 2011 - Present
OPTIO Solutions, LLC May 2010 - May 2011
Pepbiz, LLC June 2008 - January 2009
HMA Direct 2009 - 2009
Uni-Solutions. LLC 2009 - 2009
Jensen & Westcott, LLC 2001 - 2008
Bell Systems 2001 - 2003
Assisted Recovery Centers of America 2000 - 2001
MicroAge 1998 - 2000
MicroAge Computers 1998 - 1999
Skills
Public Speaking, Professional Services, Marketing, Sales Management, Change Management, Time Management, Outsourcing, Management, Strategy, Selling, Marketing Strategy, Strategic Partnerships, Research, Account Management, IT Management, Fundraising, Vendor Management, Lead Generation, Treatment, Solution Selling, Team Building, Coaching, Non-profits, Strategic Planning, Leadership, New Business Development, Customer Satisfaction, Sales, Financial Services
Education
University of Minnesota-Twin Cities 1963 — 1966
BA, Pol Sci
Rice University 1962 — 1963
Mound
Marcia Bench Enterprises, LLC March 2015 - Present
Inspired Business Institute January 2013 - Present
Career Coach Institute January 2001 - January 2013
OPTIO Solutions, LLC February 2011 - October 2011
americas job network 1998 - 2001
New Work Directions September 1986 - December 1999
Marcia Bench, Attorney at Law August 1987 - July 1989
Skills
Public Speaking, Training & Development, Executive Coaching, Coaching, Entrepreneurship, Online Marketing, Social Media Marketing, Product Creation, Start-ups, Small Business, Training, Product Development, Management, Leadership, Selling, Employee Training, Marketing, Strategic Planning, Email Marketing, Recruiting, Business Planning, Business Strategy, B2B, Consulting, Business Development, Staff Development, New Business Development, Marketing Strategy, Online Advertising, Web Marketing, Program Management, Negotiation, Sales Management, Copywriting, Team Building, Project Planning, Leadership Development, Personal Development, Social Media, Career Counseling, Teaching, Social Networking, Strategy, Product Marketing, Business Coaching, Presenter, Strategic Partnerships, Networking, Market Research, Team Leadership
Education
Lewis & Clark Law School 1982 — 1985
JD, Law
Western Oregon University 1978 — 1981
BS, Psychology, minor in music
Tintri June 2015 - Present
OPTIO Solutions, LLC February 2015 - June 2015
OPTIO Solutions, LLC January 2015 - March 2015
Jeff Duerson Staffing May 2014 - December 2014
Hollister Clothing Company May 2013 - August 2013
Skills
Public Speaking, Social Media, Leadership, Research, Event Planning, Marketing, Social Networking, Nonprofits, Public Relations, Event Management, Fundraising, Customer Service, Social Media Marketing, Editing
Education
Sonoma State University 2010 — 2015
Bachelor of Arts (B.A.), Sociology
Big Lots Stores May 2013 - Present
OPTIO Solutions, LLC December 2011 - May 2012
Target February 2008 - November 2011
Bernstein-Rein Advertising October 2006 - October 2007
United States Air Force August 2002 - September 2006
Skills
Logistics, Warehousing, Supply Chain, Transportation, Advertising, Customer Service, Operations Management, Team Leadership, Leadership, Budgets, Process Improvement, Supply Chain Management, Team Building
Education
Boston University 2004 — 2005
Master's Degree, Business Administration
United States Air Force Academy 1998 — 2002
Bachelor's Degree, Management
Central Payment November 2013 - Present
OPTIO Solutions, LLC February 2011 - November 2013
Cross-Check Inc. February 2011 - November 2013
Sole Desire, D&M Astobiza Inc. August 2003 - July 2010
Skills
Recruiting, Sales, Sourcing, Leadership, Interviews, Management, Customer Service, Human Resources, Training, Onboarding, Coaching, Cold Calling, Sales Management, Networking, Applicant Tracking..., Team Leadership, Technical Recruiting, Social Networking, Marketing, Account Management, CRM, Salesforce.com, Executive Search, Team Building, Strategic Thinking, College Recruiting, Direct Sales, Internet Recruiting, Marketing Strategy, Business Development, Visual Merchandising, Retail, Employee Training, Distribution Center..., Store Management, International Trade, HRIS, Sales Recruitment, Developing Client..., Employee Hiring, Interviewing, Problem Solving, Print, ABC, Group Presentations, footwear design, Retail Management, Import/Export, Delivering, CPR Certified
Education
Santa Rosa Junior College 2010 — 2011
Electrical circiuts, Agriculture
Milpitas Adult Ed. 1998 — 1998
General Ed.
CCOC Capitol Vocational 1997 — 1998
Certificate, Cabinet Making, Woodshop
Leland highschool 1993 — 1997
General Ed.
OPTIO Solutions, LLC June 2014 - Present
Education
California Polytechnic State University-San Luis Obispo 2013 — 2017
Business Administration and Management, General
Cascade Receivables Management LLC September 2015 - Present
Compass Education Group February 2014 - Present
OPTIO Solutions, LLC August 2014 - September 2015
Adecco Staffing, USA July 2011 - August 2012
Wells Fargo June 2007 - July 2008
Skills
Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Facebook, Community Outreach, Research, Social Media, Teamwork, Teaching, Leadership, PowerPoint, Editing, FoxPro
Education
Dominican School of Philosophy and Theology 2012 — 2015
Master of Arts (M.A.), Philosophy, Theology
University of Portland 2002 — 2006
Bachelor of Arts (B.A.), Communication Studies
Knight Federal Solutions May 2015 - Present
W.A. Hynes & Co. June 2013 - May 2015
OPTIO Solutions, LLC September 2007 - May 2013
CrossCheck, Inc. January 2005 - August 2007
Skills
Sales Management, Strategic Planning, Customer Service, Leadership, Sales, Call Centers, Coaching, Operations Management, Account Management, Management, Team Leadership, Process Improvement, Recruiting, Team Building, Training, Business Development, Project Management
Education
Sonoma State University
Bachelor of Science, Marketing
Optio Solutions, LLC February 2009 - Present
GC Micro November 2006 - April 2008
CrossCheck, Inc. 1995 - 2004
Northern Arizona University 1989 - 1991
Sonoma State University 1987 - 1989
Skills
Leadership, Performance Improvement, Project Management, Relationship Management, Sales, Strategy, Process Improvement, Client Education, Follow Through, Coaching, CRM, Salesforce.com, Account Management, Business Development, Negotiation, Team Building, Cold Calling, Sales Operations, Sales Management, Direct Sales, Strategic Planning, Sales Process, Team Leadership, Time Management, Customer Service, New Business Development, B2B, Social Networking, Selling, Marketing, Recruiting, Public Speaking, Contract Negotiation, Leadership Development, Budgets, Entrepreneurship, Interviews, Management
Education
Dominican University of California 2008 — 2012
Attending, MBA - Strategic Leadership
Northern Arizona University 1989 — 1990
Sonoma State University 1986 — 1989
BA, Kinesiology
Jones Jr. High
Jones Jr. High School
Jones Jr. High School
Marcos De Niza HS
Optio Solutions LLC February 2007 - Present
CrossCheck, Inc. December 2002 - Present
Transworld Systems 1992 - 2002
Education
Sonoma State University 1988 — 1992
BA, Business Management
Banfield Pet Hospital July 2011 - Present
Preferred Corporate Housing August 2010 - July 2011
Tailgators Pub & Grill March 2010 - August 2010
OPTIO Solutions, LLC January 2010 - April 2010
PetSmart, Inc April 2005 - September 2009
Chili's Grill and Bar September 1999 - April 2005
Kid's Club Day Care May 1998 - September 1999
La Porte ISD May 1997 - May 1998
McRae's Photography June 1997 - December 1997
Animal Clinic of La Porte January 1997 - May 1997
Skills
Sales, Customer Service, Strategy, Leadership, Marketing, Inventory Management, Training, Coaching, Human Resources, Operations Management, Business Development, Management, Program Management, Logistics, Marketing Strategy, Retail, Small Business, Team Building
Education
Sam Houston State University 1999 — 2002
Bachelor, Business Administration; Management
La Porte High School 1995 — 1998
Diploma, Natural Sciences
OPTIO Solutions, LLC September 2013 - Present
CrossCheck Inc. August 2007 - September 2013
Transworld Systems Inc. July 1990 - July 2007
Skills
Management, Sales Management, Coaching, Executive Management, Credit, Strategic Planning, Leadership, Sales, Salesforce.com, Team Building, Team Leadership, Customer Service, Customer Retention, Call Centers, Account Management
Education
Sonoma State University 1988 — 1990
Food and Beverage World June 2003 - Present
Security Code 3, previously Spartan Protection Services December 2004 - April 2012
OPTIO Solutions, LLC December 2009 - November 2011
Bank of the West March 2009 - December 2009
FedEx Kinko's January 2006 - May 2006
CompUSA December 2001 - May 2003
Hoke Computer Company February 2000 - May 2000
Skills
Public Speaking, Negotiation, Graphic Design, Crowd Control, Intercultural..., Customer Service, Customer Relations, Strategic Planning, Advertising, Public Relations, Research, Team Building, Call Center, Team Leadership, Salesforce.com, Business Development, Recruiting, Customer Satisfaction
Education
Sonoma State University
BS, Business Administration
Empire College 2000 — 2002
AA, Computer Informational Science
Adobe Golf Course and Rooster Run Golf Course March 2013 - Present
OPTIO Solutions, LLC May 2012 - August 2012
CIT Group - Equipment Finance Division May 2007 - August 2007
GMAC-Business Aviation Group October 2005 - August 2006
BA Leasing & Capital Corporation July 1985 - October 2005
Bank of America Leasing and Capital 1985 - 2005
Bank of America Leasing 1985 - 2005
Bank of America Leasing & Capital Group 1985 - 2005
Skills
Credit, CRM, Sales, Cold Calling, Account Management, Sales Management, Loans, New Business Development, Structured Finance, Asset Based Lending, Strategic Planning, Negotiation, Coaching, Team Building, Management, Financial Transactions, Financial Services, Finance, Leadership
Education
The University of Chicago Booth School of Business 1977 — 1979
M.B.A., Marketing and Finance
Stanford University 1970 — 1974
B.A., Economics
Spec's Liquor June 2012 - Present
OPTIO Solutions, LLC October 2010 - 2012
Client Development Services 2007 - 2008
Next Step Financial Service April 2005 - April 2005
Affinitas 2001 - 2004
Skills
Cold Calling, Negotiation, Coaching, Management, Selling, Public Speaking, Team Leadership, Contract Negotiation, Salesforce.com, Budgets, Online Marketing, Entrepreneurship, Lead Generation, Marketing Strategy, Project Management, Customer Retention, B2B, Sales Management, Small Business
Education
The University of Kansas 1988 — 1989
Self Employed July 1999 - Present
OPTIO Solutions, LLC April 2011 - July 2011
Self Employed March 2006 - March 2011
Skills
Sales, Customer Service, Salesforce.com, Account Management
Education
University of Phoenix 2010 — 2013
BA, Accounting
Santa Rosa Hearing Aid Center June 2015 - Present
OPTIO Solutions, LLC July 2013 - June 2015
Check Max Plus March 2008 - July 2013
Education
Liberty Tax 2012 — 2012
Tax Preparer Certificate
Academy Travel
Travel Agent Certificate
Santa Rosa Junior College
OPTIO Solutions, LLC October 2011 - Present
Ranaka Pool Service May 2006 - Present
Education
Lyon College 2007 — 2010
B.S., Business Management
State of California, Department of Rehabilitation April 2015 - Present
Optio Solutions, LLC December 2013 - April 2015
Pacific Gas and Electric Company June 2013 - August 2013
Skills
Microsoft Office: Word,..., Leadership, MS Project, Microsoft Excel, Time Management, Databases, Access, Change Management, Data Analysis, Management, Microsoft Office, PowerPoint, Project Management, Microsoft Word, Software Documentation, Teamwork, Research, Microsoft Project
Education
Sonoma State SBE Studens and Grads 2012 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Santa Rosa Junior College 2007 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Heald College-Concord 1999 — 2001
Associates's of Applied Sciences, Computer Technology/Computer Systems Technology
OPTIO Solutions, LLC January 2015 - Present
Legal Aid Society of Hawaii October 2011 - August 2013
William S. Richardson School of Law August 2011 - May 2012
Skills
Legal Writing, Legal Research, Appeals, Research, Community Outreach, Public Policy, Public Speaking, Nonprofits, Microsoft Office
Education
University of Hawai'i at Manoa - William S. Richardson School of Law 2010 — 2013
Doctor of Law (J.D.)
Cal Poly San Luis Obispo 2006 — 2009
Bachelor of Arts (B.A.), Political Science and Government
OPTIO Solutions, LLC December 2013 - Present
Education
St. Cloud State University 1980 — 1985
Bachelor of Arts (BA), Hospitality Administration/Management, 3.4
Boulevard Cinemas March 2013 - July 2013
OPTIO Solutions, LLC 2013 - 2013
Sonoma State University August 2012 - December 2012
Verity January 2012 - July 2012
Skills
Cleaning, Cooking, Cash Register, Multi-line Phone, Customer Service
Education
Sonoma State University 2009 — 2012
None, Global Studies