Professional Support, Inc.

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Professional Support, Inc. Employees

Employee
Years
Job
Industry
Kathleen (Pascucci) Frank, MBA, PHR, SHRM-CP Kathleen (Pascucci) Frank, MBA, PHR, SHRM-CP North Tonawanda, New York Details
Kathleen (Pascucci) Frank, MBA, PHR, SHRM-CP's Professional Support, Inc. Experience September 2008 - September 2009
Job Human Resources Manager at Superior Lubricants Company, Inc.
Industry Oil & Energy
Experience
Superior Lubricants Company, Inc.   December 2013 - Present
NYS SHRM State Council   January 2013 - Present
Buffalo Niagara Human Resource Association   July 2012 - July 2015
EGW Personnel Staffing  February 2011 - December 2013
Nelson Prosthetic and Orthotic Laboratory   October 2010 - March 2011
Premier Recruitment Group  September 2009 - October 2010
Professional Support, Inc.   September 2008 - September 2009

Education
Canisius College   2011 — 2011
PHR, Human Resources

Medaille College   2006 — 2008
MBA, Business Administration

University at Buffalo   2000 — 2004
BA, Psychology/ Human Resources

Brian Fesmire Brian Fesmire Buffalo/Niagara, New York Area Details
Brian Fesmire's Professional Support, Inc. Experience December 2010 - Present
Job IT Recruiter / Staffing Consultant at Professional Support, Inc.
Industry Information Technology and Services
Experience
Professional Support, Inc.   December 2010 - Present
Solid Solutions   March 2005 - November 2010
Brian Fesmire Consulting   February 2004 - March 2005
Tapecon, Inc.   September 1996 - January 2004
Tapecon, Inc.(Contract position through PSI)   April 1996 - September 1996
Fisher-Price (Contract through PSI)   July 1995 - April 1996
Dunn Tire  January 1994 - July 1995

Skills
Technical Recruiting, Creative Sourcing, Full-cycle Recruiting, Awesomeness, Sourcing, Recruiting

Education
State University of New York College at Buffalo   1993 — 1995
BA, Computer Information Systems

Renee Wilson, PHR Renee Wilson, PHR Buffalo/Niagara, New York Area Details
Renee Wilson, PHR's Professional Support, Inc. Experience March 2000 - August 2003
Job Contract Recruiter Blue Cross Blue Shield of WNY
Industry Human Resources
Experience
Citi  January 2014 - Present
Fisher-Price  August 2013 - December 2013
First Niagara Financial Group  January 2013 - May 2013
HSBC  February 2005 - December 2012
Computer Plus Staffing Solutions - Computerpeople & FinancialPeople   September 2003 - December 2004
Professional Support, Inc.   March 2000 - August 2003
Stafkings Personnel Systems   April 1996 - March 2000

Skills
Cold Calling, Management, Technical Recruiting, Recruiting, Interviews, Staffing Services, Personnel Management, Talent Acquisition, Strategy, Talent Management, Human Resources, Sourcing, Internet Recruiting, Onboarding

Education
State University of New York College at Fredonia   1987 — 1991

Frederick Lange Frederick Lange Cleveland/Akron, Ohio Area Details
Frederick Lange's Professional Support, Inc. Experience 1985 - 1991
Job Bringing big iron software to small business
Industry Information Technology and Services
Experience
CyberAccess, Inc.   2009 - Present
Key Bank  February 2005 - 2009
Independent Contractor  April 2003 - 2004
National City Bank  2001 - 2003
Oracle  1996 - 2001
Capgemini Consulting  1994 - 1996
Setpoint  1991 - 1993
GE  1991 - 1991
Professional Support, Inc.   1985 - 1991
Colliers Ostendorf-Morris  1983 - 1985

Skills
Master Data Management, Data Management, Data Warehousing, Data Governance, Data Integration, Data Modeling, Business Intelligence, Enterprise Architecture, Metadata Management, Data Architecture, Enterprise Data Modeling, ETL, Data Quality, Data Marts, DB2, Oracle Applications, Oracle SQL, Oracle 9i, Database Design, Data Warehouse..., Integration, Oracle, SDLC, SOA, Data Migration, Microsoft SQL Server, OLAP, Business Requirements, Enterprise Software, Databases, Business Process, Architectures, CRM, Software Development, Analytics, Solution Architecture, Governance, Relational Databases, Erwin, IT Strategy

Education
Cleveland State University   1976 — 1978
MA

Cindy Baire Cindy Baire Buffalo/Niagara, New York Area Details
Cindy Baire's Professional Support, Inc. Experience January 1986 - November 1988
Job Owner, GAR Associates, Inc.
Industry Real Estate
Experience
GAR Associates, Inc.   May 1988 - Present
Professional Support, Inc.   January 1986 - November 1988

Skills
Public Relations, Customer Relations, Problem Solving, Small Business, Public Speaking, Marketing, Team Building, Strategic Planning, Customer Service, Negotiation, Real Estate, Event Planning, New Business Development, Commercial Real Estate, Social Media, Marketing Strategy, Budgets, Contract Negotiation, Entrepreneurship, Residential Homes

Education
Saint Bonaventure University   1979 — 1983

Dawn Domagala Dawn Domagala Buffalo/Niagara, New York Area Details
Dawn Domagala's Professional Support, Inc. Experience February 2007 - February 2008
Job FrontEnd Web Designer
Industry Internet
Experience
Floral Systems   October 2008 - Present
Orchard Computer Solutions   May 2007 - October 2008
Merchants Insurance Group  May 2007 - October 2008
Professional Support, Inc.   February 2007 - February 2008
Colley’s Pools & Spas   May 2004 - May 2007
Leisure Living  March 1999 - May 2004
Softbank Services  March 1992 - March 1999

Skills
HTML, CSS, Dreamweaver, Photoshop, The Print Shop, Word, Excel, PowerPoint, Access, FrontPage, Front-end Development, Notary Public, Email Marketing, SEO, osCommerce, pdg software, Web Design, Web Development, Web Services, Organizing, personal assistant, pay per click, XHTML, Online Marketing, Microsoft Office, Social Media Marketing, Social Media, E-commerce

Education
Bryant & Stratton College   1986 — 1988
Associates, Legal Assistant/Paralegal

Bryant & Stratton Business Ins
Associates Degree, Legal Assistant

Notary Public

Adrian Zannin Adrian Zannin Buffalo/Niagara, New York Area Details
Adrian Zannin's Professional Support, Inc. Experience August 1987 - June 1989
Job Owner, The PCA Group, Inc.
Industry Information Technology and Services
Experience
PCA Technology Group, Inc.   June 1989 - Present
Professional Support, Inc.   August 1987 - June 1989

Skills
VoIP, Software Development, Telephony, Cloud Computing, Telecommunications, Managed Services, Information Technology, Network Security, Strategic Planning, Data Center, Computer Hardware, Unified Communications, Management, Solution Selling, Virtualization, Web Development, Disaster Recovery, WAN, Integration, Security, Networking, IT Management, Network Administration, Servers, Cisco Technologies, Citrix, Troubleshooting, VoIP / SIP / SIP..., VMware, Windows Server, Microsoft Certified..., Network Architecture, Data Networking, Mobile Telephony, Internet Marketing, Strategic IT Planning, Strategic..., SIP, Firewalls, Infrastructure, Active Directory, IIS, Microsoft SQL Server, Telephony/App..., Hosted VoIP, SQL

Education
University at Buffalo   1984 — 1987
BS - Computer Science, Computer Science

State University of New York College at Plattsburgh   1983 — 1983
Computer Science

Carl Persson Carl Persson Rochester, New York Area Details
Carl Persson's Professional Support, Inc. Experience May 1990 - June 1993
Job Senior Application Supply Chain Analyst
Industry Information Technology and Services
Experience
Constellation Brands  January 2015 - Present
Bausch + Lomb  May 2006 - Present
Bausch + Lomb  May 2001 - May 2006
Apex Information Management Consultants, Inc.   January 1995 - May 2001
Goulds Pumps  January 1994 - January 1995
Kraft General Foods  June 1993 - December 1993
Professional Support, Inc.   May 1990 - June 1993

Skills
System Testing, Teamwork, Software Development, Forecasting, Business Analysis, Process Improvement, Software Documentation, Training, JDA Demand, JDA System Configuration, JDA System Security, Performance Tuning, Unix Shell Scripting, PL-SQL, Oracle SQL Developer, IBM I-series, Supply Chain Management, SQL, JDA, MS Project, Unix, Demand Planning, Supply Chain, Oracle, SDLC, Project Planning, Management, Requirements Gathering, Analytics, PL/SQL, Microsoft Project

Education
Minnesota State University, Mankato   1985 — 1988
Information Techonology

Gustavus Adolphus College   1978 — 1982
Bachelor Of arts, Political Science and Government

Jamie Travale Jamie Travale Buffalo, New York Details
Jamie Travale's Professional Support, Inc. Experience January 2005 - January 2006
Job Administrative Assistant for Finance/HR/Foundations at WNED|WBFO
Industry Entertainment
Experience
WNEDWBFO   June 2015 - Present
WNEDWBFO   August 2013 - June 2015
WNED  August 2012 - June 2015
Compsolve, Inc.   May 2010 - May 2012
Professional Support, Inc.   January 2005 - January 2006
Supplemental Health Care  February 2003 - January 2005

Skills
Event Planning, Public Speaking, Training, Writing, Recruiting, Research, Nonprofits, Microsoft Office, Public Relations, Social Networking, Social Media, Stand-up Comedy, Facebook, Organization, Microsoft Excel, Microsoft Word, Promotions, Coordinating Events, Confidentiality, Events Coordination, Fundraising, Emcee, Internet, Outlook, Customer Service

Education
State University of New York College at Buffalo   1996 — 2001
Bachelor of Arts (B.A.), Sociology

Donna Dougherty Donna Dougherty Windham, New Hampshire Details
Donna Dougherty's Professional Support, Inc. Experience 1982 - 2001
Job Operations Manager at Community Christian Fellowship
Industry Religious Institutions
Experience
Community Christan Fellowship   September 2004 - Present
Pulse Systems, Inc.   2001 - 2004
Professional Support, Inc.   1982 - 2001

Skills
Leadership Development, Public Speaking, Theology, Coaching, Policy Writing, Procedure Development, New Business Development, Strategic Thinking, Interpersonal Skill, Operations Management, Computer Graphics, Presentation Design, Organizational..., Counseling, Web Design, Motivational Speaking, Psychotherapy, Microsoft Excel, Marketing Strategy, Account Management, Organizational..., Leadership, Workshop Facilitation, Fundraising, Training, Conflict Resolution, Strategic Planning, Team Leadership, Employee Relations, Healthcare, Public Relations, Program Management, Volunteer Management, Event Management

Education
New England Pastoral Institute   2011 — 2011
PALM Certification, Counseling

Morningstar University   2007 — 2008
Certification, Ministerial

Kennedy Western University   1998 — 2001
Bachelors, Business Administration

Nicole Marino Nicole Marino Buffalo/Niagara, New York Area Details
Nicole Marino's Professional Support, Inc. Experience December 2007 - Present
Job IT Recruiter Seeking .NET Developers
Industry Staffing and Recruiting
Experience
Professional Support, Inc.   December 2007 - Present
Aerotek  October 2004 - November 2007
Travel Centers of America / Buffalo I-90   May 1998 - October 2004

Skills
Technical Recruiting, Creative Sourcing, Full-cycle Recruiting, Sourcing, Microsoft SQL Server, Business Intelligence, PeopleSoft, Access, Linux, SDLC, Recruiting, Human Resources, Interviews, Awesomeness, Internet Recruiting, Screening, Resume Writing, Contract Recruitment, Networking, Staff Augmentation, Training, Software Development, Recruitment Advertising, IT Recruitment, Information Technology, MySQL, Time Management, ERP, Benefits Negotiation, Staffing Services, Management, Security, Temporary Placement, Screening Resumes, Applicant Tracking..., Databases, Onboarding, Talent Acquisition, PL/SQL, Permanent Placement, Hiring, Search, Executive Search, Customer Service, Temporary Staffing, Microsoft Office

Education
Genesee Community College   1999 — 2002
AAS

Robert T. Frangieh Robert T. Frangieh Greater Boston Area Details
Robert T. Frangieh's Professional Support, Inc. Experience July 1991 - January 1998
Job Technical support Manager at expressor software corporation
Industry Information Technology and Services
Experience
expressor software corporation   July 2008 - Present
Homesite Insurance  May 2007 - June 2008
Avalere, Inc.   July 2006 - April 2007
Neartek   December 2002 - September 2005
Elcom  July 1999 - January 2002
Trellis Network Services  October 1998 - June 1999
Professional Support, INC.   July 1991 - January 1998

Skills
Business Analysis, Enterprise Software, Project Management, Management, Strategic Planning, CRM, Operating Systems, Cloud Computing, Pre-sales, SQL, Quality Assurance, Leadership, Integration, Business Intelligence, Product Management, Databases, Java, Requirements Analysis, Networking, Information Technology, Process Improvement, Professional Services, Oracle, SDLC, Security, Agile Methodologies, Enterprise Architecture, Analytics, Data Warehousing, Unix, Data Integration, Salesforce.com, ETL, Storage, Software Project..., SharePoint

Education
American University of Beirut   1984 — 1987
MBA, marketing

American University of Beirut   1980 — 1984
BBA, Business Administration

Kristin Sullivan Kristin Sullivan Buffalo, New York Details
Kristin Sullivan's Professional Support, Inc. Experience March 2014 - September 2014
Job Owner/Field Manager
Industry Consumer Services
Experience
Imperial Interiors   May 2014 - Present
Professional Support, Inc.   March 2014 - September 2014
Supplemental Health Care  March 2013 - March 2014
Innex Innovative Industries   May 2011 - January 2012

Skills
Human Resources, Interviews, Talent Management, Recruiting, Sourcing, Management, Screening, Technical Recruiting, Negotiation, Strategy, Employee Benefits, Temporary Placement

Education
Niagara University   2007 — 2011
Bachelor of Business Administration (BBA), Marketing

Salena Upshaw Salena Upshaw Charlotte, North Carolina Area Details
Salena Upshaw's Professional Support, Inc. Experience August 2009 - February 2010
Job Technical Analyst at Piedmont Natural Gas
Industry Information Technology and Services
Experience
Piedmont Natural Gas  September 2014 - Present
Piedmont Natural Gas  January 2013 - September 2014
Carolinas Healthcare System  May 2010 - January 2013
Professional Support, Inc.   August 2009 - February 2010
National Fuel Gas  June 1997 - August 2009
West Valley Nuclear Services  1992 - 1997

Skills
SharePoint, PL/SQL, SQL, PeopleSoft, Database Applications, Team Leadership, Uniface, Natural Language..., Client/server, Database Design, Leadership, Customer Service

Education
Saint Bonaventure University   1993 — 1995
MBA, Management

Clarkson University   1988 — 1992
B.S., Computer Engineering

Seneca Vocational High School   1984 — 1988
CAD/CAM Robotics, Regents

Shanne Liszewski Shanne Liszewski Buffalo/Niagara, New York Area Details
Shanne Liszewski's Professional Support, Inc. Experience September 2013 - Present
Job Technical Support Engineer at VITEC Solutions
Industry Information Technology and Services
Experience
VITEC Solutions  March 2014 - Present
Professional Support, Inc.   September 2013 - Present
Steel & O'Brien Manufacturing   October 2012 - April 2013
Master Print, Inc.   October 2010 - October 2012
Shanne Liszewski   September 2005 - September 2010
Design For Industry  February 2008 - January 2009

Skills
Active Directory, System Administration, Computer Maintenance, Computer Science, Computer Forensics, Servers, Windows Server, VMware, Project Management, Microsoft Exchange, Disaster Recovery, Network Administration, Windows 7, DNS, DHCP, XP, WSUS, Customer Service, Microsoft Office, Computer Hardware, Computer Repair, PC building, PC Management, Hyper-V, Backup Exec, Windows XP Pro, iPhone Support, Windows Remote Desktop, Ipconfig, Traceroute, Windows Explorer, Microsoft Word, Outlook, Password Resets, Spiceworks, ActiveSync, Smartphones, Tablets, Sonicwall, Android, iOS, Java, VB.NET, Computer Security, Help Desk Support, Software Installation, Routers, Hardware, Firewalls, Switches

Education
Colorado Technical University-Online   2013 — 2015
Masters in computer science, System security

Utica College online   2011 — 2012
Masters, Cybersecurity - Computer Forenics

American InterContinental University   2009 — 2011
BIT, Information Technology - Computer Forensics

American InterContinental University   2009 — 2010
AABA, Associate's Business Administration - Information Technology

West Seneca West Senior High

Brian Butvin Brian Butvin Cleveland/Akron, Ohio Area Details
Brian Butvin's Professional Support, Inc. Experience May 2012 - June 2013
Job Principal Engineer, Systems : General Dynamics Information Technology
Industry Financial Services
Experience
General Dynamics Information Technology  July 2013 - Present
Professional Support, Inc.   May 2012 - June 2013
Lender Processing Services, Inc. (LPS)   September 2008 - June 2012
Arrow Electronics  1993 - 2008

Skills
SDLC, Testing, Requirements Analysis, SharePoint, Oracle, Integration, PL/SQL, C#, Software Documentation, Software Development, Database Design, Software Design, Unix, Oracle Reports, SQL

Education
Kent State University   1978 — 1981
B. S., Computer Sciences, Applied Mathematics

Jody DeLavern Jody DeLavern Greater Detroit Area Details
Jody DeLavern's Professional Support, Inc. Experience April 2004 - April 2005
Job
Industry Computer Software
Experience
US Government I&T   October 2012 - Present
PSI  April 2009 - October 2012
Oakland County  May 2008 - November 2008
Synova  October 2005 - April 2008
Professional Support, Inc.   April 2004 - April 2005
Web Elite  2002 - 2002
Future 3   January 2001 - December 2001
Gale Group  February 1995 - December 2000

Skills
Java, Struts, JavaScript, J2EE, HTML, C++, C, Unix, Ant, JSP, Eclipse, PL/SQL, JDBC, Java Enterprise Edition, SOA, Tomcat

Education
St. Mary's College of Ava Maria University   1998 — 2002
BS

Oakland Community College   1992 — 1997
Associates in Applied Science

Martin Del Prince Martin Del Prince Louisville, Kentucky Area Details
Martin Del Prince's Professional Support, Inc. Experience July 1998 - August 1999
Job Ab Initio Architect / Adminstrator
Industry Information Technology and Services
Experience
Airlines Reporting Corporation  September 2006 - August 2014
Citibank - The Student Loan Corporation  February 2006 - August 2006
Ajilon Consulting  August 2004 - February 2006
Verdi & Company  2003 - 2004
Systems Personnel  February 2003 - August 2003
RHI Consulting  2001 - 2003
JSR Applications Group   2000 - 2001
Harris Interactive  September 1999 - June 2000
Professional Support, Inc.   July 1998 - August 1999
R. Shanly Associates   January 1998 - July 1998

Skills
Microsoft SQL Server, Visual Basic, Architecture, ETL, Access, Data Warehousing, Business Intelligence, Data Modeling, Oracle, Visio, Databases, Teradata, SDLC, Data Analysis, Business Analysis, SQL, SharePoint, Unix, Requirements Gathering, Software Project..., SAS Administration, Cognos Administration, Tableau Administration, Jasper Reports..., Ab Initio, Ab Initio EME, Integration, Cognos, Database Design, Security, Disaster Recovery, Software Development, Software Documentation, Crystal Reports, Analysis, MS Project, Requirements Analysis, Troubleshooting, Microsoft Project

Education
Rochester Institute of Technology   1988 — 1993
B.S.

Canisius High School   1984 — 1988

Shelley Lee Shelley Lee Buffalo/Niagara, New York Area Details
Shelley Lee's Professional Support, Inc. Experience February 1991 - Present
Job IT Technical Recruiter / Search Consultant / Manager at PSI
Industry Information Technology and Services
Experience
Professional Support, Inc.   February 1991 - Present
Buffalo Old Home Week   January 2006 - July 2007
Romac & Associates   February 1980 - February 1991

Skills
Technical Recruiting, Account Management, Sales Management, Business Intelligence, Microsoft SQL Server, Security, SharePoint, VB.NET, Recruiting, Crystal Reports, Vendor Management, Networking, ERP, Databases, Access, Linux, Data Warehousing

Education
University of North Carolina at Greensboro

Joseph Bellanti Joseph Bellanti Buffalo/Niagara, New York Area Details
Joseph Bellanti's Professional Support, Inc. Experience February 1997 - February 1998
Job Program Manager at Moog, Inc. in Buffalo, New York
Industry Aviation & Aerospace
Experience
Moog, Inc.   June 2011 - Present
Moog, Inc.   June 2006 - June 2011
Applied Sciences Group, Inc.   February 1998 - June 2006
Professional Support, Inc.   February 1997 - February 1998
Applied Sciences Group  October 1995 - February 1997
National Fuel Gas  June 1988 - October 1995
Keller Technology Corporation  March 1986 - June 1988

Skills
Earned Value Management, Systems Engineering, Program Management, System Testing, Engineering Management, Aerospace, Requirements Management, Avionics, Manufacturing, Project Planning, Testing, DO-178B, Lean Manufacturing, Employee Engagement, Project Management, Defense, Integration, Engineering, Proposal Writing, Aircraft, Electronics, Communication

Education
University at Buffalo   1991 — 1994
MBA, Marketing and Information Systems

University at Buffalo   1980 — 1985
BS, Electrical Engineering

University at Buffalo   1980 — 1985
BA, Computer Science

Seth Jackson Seth Jackson Cleveland/Akron, Ohio Area Details
Seth Jackson's Professional Support, Inc. Experience August 2008 - February 2011
Job Web Architect at Sterling Jewelers
Industry Computer Software
Experience
Sterling Jewelers  April 2014 - Present
Self-Funded Plans Inc.  May 2010 - Present
Sterling Jewelers  February 2011 - April 2014
Professional Support, Inc.   August 2008 - February 2011
Datavantage  July 2006 - August 2008
TMW Systems Inc.  May 2006 - August 2006
HSE Sytems Inc.   August 2004 - May 2006

Skills
Tomcat, Web Services, Struts, SQL Tuning, JavaSE, JavaScript, Linux, SDLC, jQuery, Data Migration, Unix, Software Development, Integration, Websphere, Web Development, Databases, Web Applications, WebSphere Application..., XML, JSP, Java, Oracle, Requirements Analysis, Programming, Oracle SQL Developer, SQL, Microsoft SQL Server, AJAX, EJB

Education
Capella University   2014 — 2016
Bachelor's degree, Information Technology

Stark State College of Technology   2003 — 2007
Associate of Arts and Sciences (A.A.S.), Computer Science and Engineering

C.W. Zachary C.W. Zachary Buffalo/Niagara, New York Area Details
C.W. Zachary's Professional Support, Inc. Experience 1997 - 2009
Job Web Developer, Williamsville Central School District
Industry Computer Software
Experience
Williamsville Central School District  April 2001 - Present
Professional Support, Inc.   1997 - 2009
PRIME Services, Inc.   1991 - 1997

Skills
Java, Web Development, Interface design, PHP, Javascript, CSS, JavaScript, Photoshop, User Experience, Website Development, HTML, User Interface Design

Education
Canisius College   1987 — 1991
B.S., Computer Science

Pete Castricone Pete Castricone Rochester, New York Area Details
Pete Castricone's Professional Support, Inc. Experience January 1988 - April 1989
Job Programmer/Analyst at Bausch + Lomb
Industry Information Technology and Services
Experience
Bausch + Lomb  November 2012 - Present
VirtualScopics  March 2010 - October 2012
Axiom  December 2009 - March 2010
EDS/HP Enterprise Services  October 1994 - December 2009
TAD Technical  May 1989 - October 1994
TAD Technical Services  May 1989 - October 1994
Professional Support, Inc.   January 1988 - April 1989
Professional Support Inc  January 1988 - April 1989
Azatar Computer Systems   November 1985 - December 1987
Rochester Products  September 1983 - October 1985

Skills
Software Development, System Design, Database Design, Systems Analysis, Production Support, SQL, Databases, Oracle, PL/SQL, Microsoft SQL Server, Testing, Unix, Process Improvement, Requirements Gathering, XML

Education
State University of New York College at Buffalo   1981 — 1983
BS, Information Systems Management

Erie Community College   1979 — 1981
AAS, Data Processing

Jeremy Sidhu Jeremy Sidhu Cleveland, Ohio Details
Jeremy Sidhu's Professional Support, Inc. Experience July 2011 - Present
Job Technical Writer
Industry Information Technology and Services
Experience
Professional Support, Inc.   July 2011 - Present
AmTrust Bank  October 2007 - December 2008
AmTrust Bank  August 2005 - October 2007
Flight Options  October 2002 - January 2005
Northeast Ohio Coalition for the Homeless   July 2004 - December 2004
The BG News  April 2002 - August 2002
FirstEnergy  May 2001 - January 2002

Skills
Adobe RoboHelp, Microsoft Excel, Microsoft Outlook, Microsoft Viso, Microsoft Word, Business Requirements, Manuals, Online Help, Release Management, Software Quality..., Technical Communication, Technical Documentation

Education
Bowling Green State University   1998 — 2002
BA, Technical Communication

St. Paul's

Diane Nevis Diane Nevis Rochester, New York Area Details
Diane Nevis's Professional Support, Inc. Experience October 1992 - October 1994
Job Project Manager at CSC
Industry Information Technology and Services
Experience
CSC  February 2010 - Present
HP Enterprise Services  October 1994 - February 2010
Professional Support, Inc.   October 1992 - October 1994
GE Consulting Services  July 1990 - October 1992
Palm Beach County School District  1983 - 1990

Education
Bowling Green State University
BS, Management Information Systems

Dennis Hancy Dennis Hancy Cleveland/Akron, Ohio Area Details
Dennis Hancy's Professional Support, Inc. Experience March 2011 - May 2014
Job IT Specialist at DFAS
Industry Information Technology and Services
Experience
DFAS  May 2014 - Present
Professional Support, Inc.   March 2011 - May 2014
Cedar Fair Entertainment Company  October 2010 - October 2010
U.S. Department of Commerce   April 2010 - June 2010
Exodus Integrity Services, Inc.   May 2007 - May 2009
Eaton Corporation  November 1988 - February 2007

Skills
HTML, VBA, Excel, Word, Fortran, Oracle SQL, Testing, Business Analysis, Microsoft Excel, Microsoft Word, SQL, Perl, Process Improvement, Oracle, Enterprise Software, Visual Basic, SharePoint, SDLC, PL/SQL, Microsoft SQL Server, Software Documentation, Unix, Visio, Software Development

Education
Kent State University   1984 — 1988
Bachelors, Computer Science

Pam Shannon Pam Shannon Buffalo/Niagara, New York Area Details
Pam Shannon's Professional Support, Inc. Experience February 1996 - March 2000
Job Data Specialist at Erie 2ChautauquaCattaraugus BOCES
Industry E-Learning
Experience
Erie 2-Chautauqua-Cattaraugus BOCES  September 2013 - Present
Enterprise Charter School  December 2004 - August 2013
Enterprise Charter School  2003 - August 2013
infoTech Niagara  1999 - 2003
Fisher Towne & Assoc. LLC   March 2001 - September 2002
Syrinex Communications, Inc.   March 2000 - February 2001
Professional Support, Inc.   February 1996 - March 2000
Frontier Science & Technology Research Foundation   1994 - 1996
KVS Information Systems., Inc.   March 1986 - September 1993

Skills
Leadership, Curriculum Development, Public Speaking, Training, Project Management, Process Improvement, Software Documentation, Data Analysis, Marketing, Strategic Planning, Editing, Teaching, Analysis, Customer Service, Technical Writing, Policy, Quality Assurance, Higher Education, Curriculum Design

Education
Buffalo State College   2005 — 2007
Master of Science (M.S.), Curriculum & Instruction, 4.0

Buffalo State College   2003 — 2004
Bachelor of Science (B.S.), Elementary Education and Teaching, 3.9