Rapid Technologies
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Rapid Technologies Employees
AAA Auto Club Of California November 2014 - Present
1405i Consulting August 2001 - Present
XTO Energy - a subsidiary of Exxon-Mobil August 2014 - February 2015
Southwest Airlines November 2012 - August 2014
Enbridge Energy April 2011 - November 2012
NEC October 2005 - August 2012
Rapid Technologies September 2004 - April 2011
IBM August 2007 - July 2010
T-Mobile January 2005 - January 2007
Northrop Grumman Corporation January 2003 - December 2004
Skills
ServiceNow, BMC Remedy, ITIL, CMDB, SQL, IT Service Management, JIRA, BMC Footprints, Solaris, Service Management, IT Management, System Deployment, Oracle, Windows Server, Business Analysis, Incident Management, Systems Management, Microsoft SQL Server, BMC Patrol, Integration, Service Desk, Release Management, Problem Management, Outsourcing, Configuration Management, MS Project, SharePoint, MySQL, Disaster Recovery, Atrium CMDB, ADDM, BladeLogic, Sybase, HP-UX, CSS, Zenworks, Altiris, LANDesk, Unicenter, IBM Tivoli, HP Openview, Rally, Maximo, SEO, BYOD, Access, Adobe Creative Suite, HTML 5, HP LoadRunner, Tableau
Education
University of North Texas 1990 — 1995
BAS, Sociology
Rapid Technologies January 2010 - Present
Rapid Technologies July 2002 - January 2010
Rapid Technologies July 2001 - July 2002
Skills
Cloud Computing, Solution Selling, Salesforce.com, IT Service Management, SaaS, Professional Services, Enterprise Software, Sales Process, Integration, Managed Services, Virtualization, Software Industry, Pre-sales, Sales Enablement, Direct Sales
Education
University of Illinois at Urbana-Champaign - College of Business 1992 — 1996
BS Business
Rapid Technologies February 1996 - Present
Rapid Technologies, LLC 1996 - Present
Hard Drive Associates, Inc. 1987 - 1996
Drive Repair Labs 1986 - 1987
Skills
Hardware, Troubleshooting, Servers, Integration, Windows, Engineering, HP, Computer Hardware, Manufacturing, Software Development, Disaster Recovery, Data Center, Software Documentation, Hard Drives, Business Continuity, Databases, Enterprise Software, Vendor Management, Storage Solutions, IT Hardware Support, Hardware Diagnostics, Management, Product Management
Education
Oregon Institute of Technology 1982 — 1984
ASEET, Electronics
BetterUp 2008 - Present
Illiana Christian High School November 1992 - Present
Waveguide Optical Technologies December 2012 - April 2013
Independant Software Global Sales Professional May 2011 - October 2011
Rapid Technologies January 2011 - May 2011
My-Eservice November 2010 - December 2010
Logo Aquisitions November 2009 - November 2010
Fiber Solutions Inc December 2005 - October 2009
Best Trailer and Equipment Inc July 1996 - December 2005
Chicago Disposal 1997 - 1998
Skills
Lead Generation, Building Relationships, Listening Skills, ITIL, Contract Negotiation, Software Sales, Account Management, SaaS, Business Process..., Business Intelligence, Team Building, Software Industry, VoIP, Cloud Computing, Telecommunications, Selling, Solution Selling, MPLS, Channel, Professional Services, Unified Communications, Sales, Data Center, Sales Process, Sales Operations, Sales Management, Enterprise Software, Salesforce.com, Direct Sales, Managed Services, Channel Partners, CRM, Cold Calling, Pre-sales, Networking, Wireless
Education
Calvin College 1988 — 1992
BA, General Business
Illiana Christian High School 1984 — 1988
Calvin Christian School
Rapid Technologies April 2015 - June 2015
UCI Formula SAE Team January 2014 - June 2015
OIT Classroom Technology Support September 2013 - June 2015
UCI Summer Racecar Engineering June 2014 - July 2014
Hongfa America, Inc. June 2011 - September 2011
Skills
CAD, SolidWorks, Manufacturing, Matlab, Project Management, Machining, MIG welding, Welding, Mechanical Engineering, Fluid Mechanics, Thermodynamics, Engineering, Spot Welding
Education
University of California, Irvine 2011 — 2015
Bachelor of Science (BS), Mechanical Engineering
Deloitte Consulting, LLC July 2014 - Present
Rapid Technologies October 2008 - Present
BMC Software October 2012 - July 2014
Caridian BCT April 2007 - October 2008
Time Warner Telecom May 2006 - March 2007
MCI/Verizon Business October 2001 - May 2006
Rythyms Net Connection June 2001 - August 2001
High Speed Access Corporation April 1999 - April 2001
Skills
Change Management, ITIL, IT Service Management, Incident Management, Business Analysis, Integration, Project Management, Knowledge Management, Troubleshooting, Service Desk, SQL, Program Management, Microsoft SQL Server, Telecommunications, Requirements Analysis, Windows, HTML, Unix, IT Management, BMC Remedy, CMDB, Service Level Management, Solution Architecture, Software Documentation, BMC Patrol, Pre-sales, SaaS, Cloud Computing, Service Management, IT Asset Management, Release Management, Problem Management, Enterprise Software, Enterprise Architecture, SDLC, Configuration Management, Disaster Recovery, Solaris, Requirements Gathering, Virtualization, Data Center, IT Operations, IT Strategy, System Deployment, SharePoint, VMware, Business Intelligence, Professional Services, Managed Services, Service Delivery
Education
Colorado State University 1982 — 1985
Industrial Technology, Manufacturing Engineering, Bachelors Degree
Bear Creek High School 1976 — 1979
High School Diploma, Mechanics and Repairers, General
Doble Consulting April 2015 - Present
BMC Software April 2012 - April 2015
CACI 2009 - 2010
Intratech May 2009 - November 2009
General Dynamics Information Technology 2008 - 2009
Doble Consulting 2001 - 2009
Rapid Technologies December 2005 - September 2008
Advanced Integrated Solutions, Inc. 2001 - 2003
AirTouch Cellular 1992 - 2001
Skills
BMC Remedy, CMDB, SLM, Incident Management, IT Service Management, Service Lifecycle..., Change Management, Troubleshooting, SDLC, Oracle, Business Process..., Process Improvement, Solaris, Databases, Telecommunications, Enterprise Software, Solution Architecture, System Administration, Servers, Management, Training, Enterprise Architecture, Pre-sales, Program Management, Business Analysis, Cloud Computing, Disaster Recovery, Testing, BMC Patrol, Data Center, Security, PMP, SharePoint, IT Operations, Professional Services, Business Intelligence, IT Strategy, Architecture, Information Technology, SaaS, Vendor Management, Software Development, Software Project..., Web Services, Visio, Virtualization, Service Delivery, System Deployment, Requirements Gathering, Microsoft SQL Server
Education
Saddleback College 1992 — 1995
Associate of Science (A.S.), Electrical and Electronics Engineering
CyberTrain, Inc. April 1999 - Present
CyberTrain, Inc. Presenter/InstructorWWRUG2009 - 2013
Rapid Technologies October 2005 - July 2012
Rapid Technologies October 2006 - May 2008
CyberTrain, Inc. April 1999 - October 2005
Colorado Department of Natural Resources January 2001 - January 2004
Creative Engineering June 1999 - December 2000
Interactive Media November 1997 - June 1999
BTG, Inc. (Now TItan) April 1995 - September 1997
XEN Corporation February 1995 - April 1995
Skills
IT Service Management, ITIL, Software Documentation, BMC Remedy, Business Analysis, Integration, Change Management, Incident Management, CMDB, Enterprise Software, Project Management, SharePoint, Training, Pre-sales, Program Management, Instructional Design, IT Management, Professional Services, Consulting, Web-based Training, Service Management, Management Consulting, E-Learning, Cloud Computing, SaaS, Captivate, Service Desk, IT Asset Management, System Deployment, Strategy, Knowledge Management, Troubleshooting, Problem Management, Asset Managment, Release Management, BMC Remedy ITSM, Account Management, Management, Instructor-led Training, Remedy AR System, Leadership, Kinetic Request, JavaScript, Authorware, Remedy Administration, Remedy Development, Remedy Architecture, Technical Training, Enterprise Architecture, Quality Assurance
Education
Regents College, University of New York 1993 — 1997
BS, Education and Sociology, 4.0
Central Texas College 1986 — 1988
AA, Education
Hinton High School
Self-Employed January 2015 - Present
Rapid Technologies December 2008 - March 2015
GE Capital/CompuCom January 2000 - November 2008
Sutter Health 1997 - 1999
Skills
BMC Remedy, Remedy, CMDB, BMC Patrol, IT Asset Management, IT Service Management, Service Desk, Incident Management, ITIL, Service Management, Service Level Management, Knowledge Management, Integration, IT Management, Problem Management, xMatters, Mobile Reach, ADDM, BBCA, Business Process, Configuration Management, Requirements Analysis, Change Management, Pre-sales, Unix, Cloud Computing, Requirements Gathering, Data Center, Solution Architecture, Business Analysis, ITIL Certified, SaaS, Release Management, Microsoft SQL Server, Solaris, SDLC, Sla, Professional Services, Software Documentation, Asset Management, Enterprise Architecture
Education
UC Davis 1989 — 1993
Bachelor of Arts (B.A.), Economics
Northcraft Analytics December 2014 - Present
CyberTrain December 2014 - Present
Hannam & Associates June 2010 - Present
Rapid Technologies July 2010 - November 2014
GTT January 2009 - June 2010
2010 Winter Olympics 2007 - 2010
BMC Software 2004 - September 2009
BMC Software 2004 - 2005
SunGard 1999 - 2005
IKON Office Solutions 1994 - 1998
Skills
SaaS, Enterprise Software, Solution Selling, Managed Services, Sales Process, IT Service Management, Business Development, ITIL, Sales Management, Selling, New Business Development, Leadership, Software Industry, Channel, Strategy, Consulting, Project Management, Management, Data Center, CRM, Sales Enablement, Storage, Sales, Cloud Computing, Account Management, Salesforce.com, Service Management, Strategic Partnerships, Integration, Virtualization, Telecommunications, Business Continuity, IT Management, Pre-sales, Networking, Channel Partners, Direct Sales, Lead Generation, Partner Management, Business Alliances, Go-to-market Strategy, Outsourcing, Enterprise Architecture, Solution Architecture, IT Strategy, Customer Relations, IT Operations Management
Education
McMaster University 1989 — 1992
BA
York University 1984 — 1989
BA
Monarch Park
SCC Vancouver (Successful Contracting and Consulting)
Charters Technologies January 2015 - Present
ExactTarget November 2013 - October 2014
US Postal Service Minnesota June 2011 - October 2012
Rapid Technologies 2005 - 2012
BMC Software March 2010 - July 2011
St. Jude Medical February 2011 - February 2011
22nd Century Technologies 2010 - 2010
Unisys March 2009 - June 2009
Vision Solutions 2007 - 2009
ARS List 1995 - 2008
Skills
IT Service Management, Linux System..., BMC Remedy, IT Management, Solution Architecture, Integration, CMDB, ITIL, Cloud Computing, Microsoft SQL Server, Service Desk, Databases, Servers, Incident Management, Hardware, Software Development, Requirements Analysis, Solaris, SDLC, Oracle, Unix, Enterprise Software, Business Analysis, Enterprise Architecture, Disaster Recovery, Web Services, Configuration Management, Problem Management, Crystal Reports, Service Management, Visio, Software Documentation, Requirements Gathering, Windows Server, SaaS, Data Center, BMC Patrol, Pre-sales, IT Asset Management, SQL, Perl
Education
Henry Ford Community College 1988 — 1989
Lincoln Park High School 1983 — 1988
Graduated, Analytical Chemistry
Rapid Technologies July 2012 - Present
Rapid Technologies April 2006 - July 2012
ICG Communications 2001 - 2006
Barnhill Associates, Inc. January 1994 - May 2000
Skills
ITIL, Managed Services, IT Service Management, Incident Management, SaaS, BMC Remedy, Active Directory, Change Management, Cloud Computing, Enterprise Software, Salesforce.com, Telecommunications, Integration, Service Management, Remedy AR System, Micromuse Netcool, Solution Selling, Sales Process, CMDB, Data Center, Service Desk, IT Management, IT Asset Management, Disaster Recovery, Virtualization, Solution Architecture, VoIP
Education
Colorado State University
University of London