S2G-Support Services Group
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S2G-Support Services Group Employees
Employee
Years
Job
Industry
Chenji Sithole Chenji Sithole's S2G-Support Services Group Experience October 2013 - Present
Job Business Development Executive at S2GSupport Services Group and LevelOne Technology
Industry Telecommunications
Experience
S2G-Support Services Group October 2013 - Present
LevelOne Technology October 2013 - Present
The Dwyer Group 2006 - 2009
US Navy 2002 - 2004
Skills
Business Development, Strategic Partnerships, New Business Development, Team Leadership, Security, CRM, Program Management, Management, Business Strategy, Sales Management, Marketing Strategy, Solution Selling, Marketing, Lead Generation, Sales Process, Call Centers, Training, Customer Retention, Salesforce.com, Direct Sales, Team Management, Customer Satisfaction, B2B
Education
Tarleton State University
bs
Vainona
S2G-Support Services Group October 2013 - Present
LevelOne Technology October 2013 - Present
The Dwyer Group 2006 - 2009
US Navy 2002 - 2004
Skills
Business Development, Strategic Partnerships, New Business Development, Team Leadership, Security, CRM, Program Management, Management, Business Strategy, Sales Management, Marketing Strategy, Solution Selling, Marketing, Lead Generation, Sales Process, Call Centers, Training, Customer Retention, Salesforce.com, Direct Sales, Team Management, Customer Satisfaction, B2B
Education
Tarleton State University
bs
Vainona
Brandon Holt Brandon Holt's S2G-Support Services Group Experience September 2012 - Present
Job Technical Support at Support Services Group
Industry Consumer Electronics
Experience
S2G-Support Services Group September 2012 - Present
Convergys February 2011 - February 2012
Skills
Account Management, Recruiting, Microsoft Office, Leadership, Customer Service, PowerPoint, Sales, Social Media, Event Planning, Customer Satisfaction, Public Speaking, Team Leadership
Education
Baylor University 2005 — 2013
Bachelor of Arts (B.A.), Psychology
S2G-Support Services Group September 2012 - Present
Convergys February 2011 - February 2012
Skills
Account Management, Recruiting, Microsoft Office, Leadership, Customer Service, PowerPoint, Sales, Social Media, Event Planning, Customer Satisfaction, Public Speaking, Team Leadership
Education
Baylor University 2005 — 2013
Bachelor of Arts (B.A.), Psychology
Elizabeth Bastian Elizabeth Bastian's S2G-Support Services Group Experience May 2013 - March 2014
Job MultiTasker Extraordinaire
Industry Executive Office
Experience
Ascendant Engineering Solutions July 2015 - Present
Alvin's Body Shop December 1998 - Present
Trusource Labs / SPOT BPO March 2014 - July 2015
S2G-Support Services Group May 2013 - March 2014
Cengage Learning February 2013 - May 2013
Firestone September 2012 - February 2013
S2G-Support Services Group May 2012 - September 2012
Lowe's Home Improvement August 2010 - May 2012
Lowe's Home Improvement May 2009 - August 2010
Skills
Expert in all basic..., Professional Pastry Chef, Time Management, Problem Solving, Auditing, Management, Money Handling, Information Security..., Mentoring, Customer Service, Managerial Finance, Filing, QuickBooks, Business Correspondence, Team Management, Teamwork, Fax, Copying, Phone Skills, Small Business, Cash Register, Department Budgeting, Wedding Cakes, Consultation, Training, Inventory Management, Leadership, Solution Focused, works well under stress, Accurate Record Keeping, Accurate Data Entry, Efficiency, Flexible to Change, handles upset customers..., Telephone Skills, Office Management, Administration, Social Networking, Money, Customer Satisfaction, Sales, Call Centers, Microsoft Office, Team Leadership, Budgets, Data Entry
Education
Tarleton State University 2004 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Texas State Technical College Waco 2007 — 2009
Associate of Science (AS), Culinary Arts and Related Services
West High School
Ascendant Engineering Solutions July 2015 - Present
Alvin's Body Shop December 1998 - Present
Trusource Labs / SPOT BPO March 2014 - July 2015
S2G-Support Services Group May 2013 - March 2014
Cengage Learning February 2013 - May 2013
Firestone September 2012 - February 2013
S2G-Support Services Group May 2012 - September 2012
Lowe's Home Improvement August 2010 - May 2012
Lowe's Home Improvement May 2009 - August 2010
Skills
Expert in all basic..., Professional Pastry Chef, Time Management, Problem Solving, Auditing, Management, Money Handling, Information Security..., Mentoring, Customer Service, Managerial Finance, Filing, QuickBooks, Business Correspondence, Team Management, Teamwork, Fax, Copying, Phone Skills, Small Business, Cash Register, Department Budgeting, Wedding Cakes, Consultation, Training, Inventory Management, Leadership, Solution Focused, works well under stress, Accurate Record Keeping, Accurate Data Entry, Efficiency, Flexible to Change, handles upset customers..., Telephone Skills, Office Management, Administration, Social Networking, Money, Customer Satisfaction, Sales, Call Centers, Microsoft Office, Team Leadership, Budgets, Data Entry
Education
Tarleton State University 2004 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Texas State Technical College Waco 2007 — 2009
Associate of Science (AS), Culinary Arts and Related Services
West High School
Thomas Brashier Thomas Brashier's S2G-Support Services Group Experience January 2013 - December 2013
Job Enchanted Granite
Industry Construction
Experience
Enchanted Granite May 2015 - Present
GoFrac LLC November 2014 - January 2015
First Financial Bankshares, Inc. January 2014 - November 2014
S2G-Support Services Group January 2013 - December 2013
Level 1 Technology June 2009 - November 2012
Mattson Financial Services L.L.P. January 2011 - August 2012
Gaiser Ranch January 2012 - April 2012
Andy's Candy's Vending Machines April 2004 - August 2007
Skills
Microsoft Office, Microsoft Excel, Financial Analysis, PowerPoint, Microsoft Word, Social Media, Sales, Customer Service, Marketing, Social Media Marketing, Negotiation, Event Planning, Strategic Planning, Public Speaking, Public Relations, New Business Development, Leadership, Time Management, Social Networking, Customer Satisfaction
Education
Baylor University 2009 — 2014
Finance, Personal finance
University of Mississippi 2007 — 2009
Tarleton State University
Enchanted Granite May 2015 - Present
GoFrac LLC November 2014 - January 2015
First Financial Bankshares, Inc. January 2014 - November 2014
S2G-Support Services Group January 2013 - December 2013
Level 1 Technology June 2009 - November 2012
Mattson Financial Services L.L.P. January 2011 - August 2012
Gaiser Ranch January 2012 - April 2012
Andy's Candy's Vending Machines April 2004 - August 2007
Skills
Microsoft Office, Microsoft Excel, Financial Analysis, PowerPoint, Microsoft Word, Social Media, Sales, Customer Service, Marketing, Social Media Marketing, Negotiation, Event Planning, Strategic Planning, Public Speaking, Public Relations, New Business Development, Leadership, Time Management, Social Networking, Customer Satisfaction
Education
Baylor University 2009 — 2014
Finance, Personal finance
University of Mississippi 2007 — 2009
Tarleton State University
Wes Boss Wes Boss's S2G-Support Services Group Experience December 2009 - August 2010
Job Full Stack .NET Developer and Sales Professional
Industry Computer Software
Experience
Coder Camps April 2014 - Present
KJC Auto Title Loans February 2013 - October 2013
S2G-Support Services Group December 2009 - August 2010
Shogun Restaurant June 2007 - October 2007
Skills
.NET, Microsoft SQL Server, C#, JavaScript, HTML, CSS, Entity Framework, Visual Studio, SQL, AJAX, ASP, PowerPoint, Microsoft Office, Research, Legal Writing, Legal Research, Public Speaking, Westlaw, Microsoft Word, Microsoft Excel, Social Media, Editing, Higher Education, Lexis, MVC, Debugging Code, ASP.NET MVC, Customer Service, Customer Satisfaction, ASP.NET, HTML 5, Sales, Programming, Front-end, Windows 7, Marketing, XHTML, Web Development, Web Applications, Troubleshooting, JSON, TFS, LINQ, HTML5
Education
Baylor University 2005 — 2009
Bachelor of Arts (B.A.), International Studies
Coder Camps 2014 — 2014
Computer Programming
South Texas College of Law 2010 — 2012
Law
Coder Camps April 2014 - Present
KJC Auto Title Loans February 2013 - October 2013
S2G-Support Services Group December 2009 - August 2010
Shogun Restaurant June 2007 - October 2007
Skills
.NET, Microsoft SQL Server, C#, JavaScript, HTML, CSS, Entity Framework, Visual Studio, SQL, AJAX, ASP, PowerPoint, Microsoft Office, Research, Legal Writing, Legal Research, Public Speaking, Westlaw, Microsoft Word, Microsoft Excel, Social Media, Editing, Higher Education, Lexis, MVC, Debugging Code, ASP.NET MVC, Customer Service, Customer Satisfaction, ASP.NET, HTML 5, Sales, Programming, Front-end, Windows 7, Marketing, XHTML, Web Development, Web Applications, Troubleshooting, JSON, TFS, LINQ, HTML5
Education
Baylor University 2005 — 2009
Bachelor of Arts (B.A.), International Studies
Coder Camps 2014 — 2014
Computer Programming
South Texas College of Law 2010 — 2012
Law
Eric Raymond Eric Raymond's S2G-Support Services Group Experience January 2003 - October 2007
Job Revenue Management Specialist at Atmos Energy
Industry Utilities
Experience
Atmos Energy March 2009 - Present
Atmos Energy Corporation October 2007 - March 2009
S2G-Support Services Group January 2003 - October 2007
Skills
Natural Gas, Excel, Microsoft Office, Customer Service, Word, Outlook, PowerPoint, Scheduling, Office Management, Visio, Process Improvement, Billing, Call Center, Supervisory Skills, Troubleshooting, Spreadsheets, Training, Team Leadership, Inventory Management, SharePoint, 10 Key, Program Management, System Administration, PeopleSoft, Microsoft Word, Microsoft Excel, Access, Analysis, SAP, Invoicing, Team Building, Accounts Payable, Call Centers, Process Scheduler, Organizational..., Vendor Management, Coaching, Software Documentation, Leadership Development, Account Reconciliation, SAP IS-U, FI-CA, IS Utilities, Time Management, Quality Assurance, Data Entry, General Ledger, Technical Support, CRM, Customer Satisfaction
Education
University of Phoenix 2011 — 2014
BS in Information Technology, BS in Information Technology/Business System Analysis, A
Atmos Energy March 2009 - Present
Atmos Energy Corporation October 2007 - March 2009
S2G-Support Services Group January 2003 - October 2007
Skills
Natural Gas, Excel, Microsoft Office, Customer Service, Word, Outlook, PowerPoint, Scheduling, Office Management, Visio, Process Improvement, Billing, Call Center, Supervisory Skills, Troubleshooting, Spreadsheets, Training, Team Leadership, Inventory Management, SharePoint, 10 Key, Program Management, System Administration, PeopleSoft, Microsoft Word, Microsoft Excel, Access, Analysis, SAP, Invoicing, Team Building, Accounts Payable, Call Centers, Process Scheduler, Organizational..., Vendor Management, Coaching, Software Documentation, Leadership Development, Account Reconciliation, SAP IS-U, FI-CA, IS Utilities, Time Management, Quality Assurance, Data Entry, General Ledger, Technical Support, CRM, Customer Satisfaction
Education
University of Phoenix 2011 — 2014
BS in Information Technology, BS in Information Technology/Business System Analysis, A
Bobby L. Matthews, Jr. Bobby L. Matthews, Jr.'s S2G-Support Services Group Experience August 2015 - Present
Job Vice President of Client Services at S2GSupport Services Group
Industry Information Technology and Services
Experience
S2G-Support Services Group August 2015 - Present
Willow Creek Global June 2008 - August 2015
Dialogue Marketing February 2013 - September 2013
VAS Holdings, Inc. / Thing5, LLC. April 2009 - December 2012
Operation Homefront of Illinois 2009 - 2010
Ducks Unlimited 2002 - 2010
We Do Care 2007 - 2009
Center Partners, Inc., a WPP Company February 2007 - June 2008
LagunaWave (Start-Up / lost funding) June 2006 - February 2007
APAC Customer Services, Inc. 2003 - 2005
Skills
Strategic Planning, P&L Management, Call Center, Telecommunications, Cross-functional Team..., Contract Negotiations, Team Building, Customer Relations, New Business Development, Consultative Selling, Direct Sales, Sales Management, Account Management, Leadership Development, Lead Generation, Mentoring, Start-ups, Business Strategy, Business Planning, Budgeting, Operations Management, Marketing Strategy, Board Relations, Grassroots Mobilization, Non-profit Experience, Fundraising, Outsourcing, B2B, Customer Service, Strategy, Call Centers, Contract Negotiation, Training, Management, Vendor Management, Negotiation, Change Management, Project Management, Customer Satisfaction, Budgets, Leadership, Business Development, Selling, Program Management, CRM, Sales, Team Management, Grassroots Organizing, Forecasting
Education
University of South Carolina-Columbia 1982 — 1986
Business
University of Wisconsin-Madison - School of Business
Graduate Studies
S2G-Support Services Group August 2015 - Present
Willow Creek Global June 2008 - August 2015
Dialogue Marketing February 2013 - September 2013
VAS Holdings, Inc. / Thing5, LLC. April 2009 - December 2012
Operation Homefront of Illinois 2009 - 2010
Ducks Unlimited 2002 - 2010
We Do Care 2007 - 2009
Center Partners, Inc., a WPP Company February 2007 - June 2008
LagunaWave (Start-Up / lost funding) June 2006 - February 2007
APAC Customer Services, Inc. 2003 - 2005
Skills
Strategic Planning, P&L Management, Call Center, Telecommunications, Cross-functional Team..., Contract Negotiations, Team Building, Customer Relations, New Business Development, Consultative Selling, Direct Sales, Sales Management, Account Management, Leadership Development, Lead Generation, Mentoring, Start-ups, Business Strategy, Business Planning, Budgeting, Operations Management, Marketing Strategy, Board Relations, Grassroots Mobilization, Non-profit Experience, Fundraising, Outsourcing, B2B, Customer Service, Strategy, Call Centers, Contract Negotiation, Training, Management, Vendor Management, Negotiation, Change Management, Project Management, Customer Satisfaction, Budgets, Leadership, Business Development, Selling, Program Management, CRM, Sales, Team Management, Grassroots Organizing, Forecasting
Education
University of South Carolina-Columbia 1982 — 1986
Business
University of Wisconsin-Madison - School of Business
Graduate Studies
Cindy (Curly-Dee ) Miller ( Ranch FB nicname) Cindy (Curly-Dee ) Miller ( Ranch FB nicname)'s S2G-Support Services Group Experience May 2011 - Present
Job Customer Service Technical Support at S2GSupport Services Group
Industry Outsourcing/Offshoring
Experience
S2G-Support Services Group May 2011 - Present
JOAT October 2010 - February 2012
Verizon Wireless June 2007 - October 2010
Hotel Resources February 2001 - December 2006
Skills
Problem Solving,..., training, creating of..., Creating of time sheets..., . Creating..., Comprehension of...
Education
Anne Arundel Community College 1990 — 1991
3 semesters completed, Human Resources Management/Personnel Administration, General
Medix School-West 1988 — 1989
Certification, Medical Assistant for surgery
S2G-Support Services Group May 2011 - Present
JOAT October 2010 - February 2012
Verizon Wireless June 2007 - October 2010
Hotel Resources February 2001 - December 2006
Skills
Problem Solving,..., training, creating of..., Creating of time sheets..., . Creating..., Comprehension of...
Education
Anne Arundel Community College 1990 — 1991
3 semesters completed, Human Resources Management/Personnel Administration, General
Medix School-West 1988 — 1989
Certification, Medical Assistant for surgery
Teresa Tynes Teresa Tynes's S2G-Support Services Group Experience April 2013 - Present
Job at
Industry Outsourcing/Offshoring
Experience
Dart Aircraft Parts October 2013 - Present
S2G-Support Services Group April 2013 - Present
Quest College December 2012 - March 2013
Southern Careers Institute March 2011 - November 2012
Skills
Management, Customer Service, Microsoft Excel, Process Scheduler, Customer Retention, Classroom, Databases, SAP, Student Affairs, Admissions, Student Recruiting, Higher Education, Staff Development, Enrollment Management, Data Entry, Retaining Customers, Campus, Resume Writing, Adult Education, CampusVue
Education
Texas State Technical College Waco 2002 — 2005
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
Dart Aircraft Parts October 2013 - Present
S2G-Support Services Group April 2013 - Present
Quest College December 2012 - March 2013
Southern Careers Institute March 2011 - November 2012
Skills
Management, Customer Service, Microsoft Excel, Process Scheduler, Customer Retention, Classroom, Databases, SAP, Student Affairs, Admissions, Student Recruiting, Higher Education, Staff Development, Enrollment Management, Data Entry, Retaining Customers, Campus, Resume Writing, Adult Education, CampusVue
Education
Texas State Technical College Waco 2002 — 2005
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
Griselda Lucero Griselda Lucero's S2G-Support Services Group Experience February 2015 - April 2015
Job Licensed Sales Agent at Allstate Insurance Agency
Industry Insurance
Experience
Allstate Insurance Agency May 2015 - Present
S2G-Support Services Group February 2015 - April 2015
S2G-Support Services Group May 2013 - January 2015
S2G-Support Services Group October 2012 - April 2013
S2G-Support Services Group April 2012 - October 2012
S2G-Support Services Group May 2010 - April 2012
Skills
Customer Service, Customer Satisfaction, Escalation Resolution, Customer Escalation..., Program Management, Train the Trainer, Coaching Staff, Translation, Bilingual Proficiency, Close Attention to..., Non-profit Volunteer, Call Center, Multi Tasking, Communication Skills, Process Improvement, Performance Improvement, Quality Assurance, Workforce Management, Project Management, Contact Center..., Customer Support, COPC, Call Center Development, Call Centers, Contact Centers, Outsourcing, Training, Recruiting, ACD, Process Scheduler
Education
Milwaukee Area Technical College
Allstate Insurance Agency May 2015 - Present
S2G-Support Services Group February 2015 - April 2015
S2G-Support Services Group May 2013 - January 2015
S2G-Support Services Group October 2012 - April 2013
S2G-Support Services Group April 2012 - October 2012
S2G-Support Services Group May 2010 - April 2012
Skills
Customer Service, Customer Satisfaction, Escalation Resolution, Customer Escalation..., Program Management, Train the Trainer, Coaching Staff, Translation, Bilingual Proficiency, Close Attention to..., Non-profit Volunteer, Call Center, Multi Tasking, Communication Skills, Process Improvement, Performance Improvement, Quality Assurance, Workforce Management, Project Management, Contact Center..., Customer Support, COPC, Call Center Development, Call Centers, Contact Centers, Outsourcing, Training, Recruiting, ACD, Process Scheduler
Education
Milwaukee Area Technical College
Jasmin (Smith) Parmes Jasmin (Smith) Parmes's S2G-Support Services Group Experience July 2010 - April 2012
Job Customer Care Associate at Vertex Business Services
Industry Hospital & Health Care
Experience
Vertex Business Services March 2014 - Present
Taste of Jazz Cheesecakes and More March 2013 - Present
JazzBoyz Events and More January 2012 - Present
Scott & White Healthcare May 2012 - May 2013
S2G-Support Services Group July 2010 - April 2012
T-Mobile June 2005 - January 2006
Skills
Healthcare, Hospitals, Healthcare Information..., Customer Service, HIPAA, Vital Signs, Outlook, Wedding Coordinating, Cpr Certified, Front Office, Gift Baskets, Charge Entry, Baking, Receptionist Duties, Cheesecakes, Office Management, Event Planning, Typing, Appointment Scheduling, Call Center, Patient Safety, Music Consulting, Medicare, Call Centers, Data Entry
Education
Temple College 2012 — 2014
Registered Nursing/Registered Nurse
Vertex Business Services March 2014 - Present
Taste of Jazz Cheesecakes and More March 2013 - Present
JazzBoyz Events and More January 2012 - Present
Scott & White Healthcare May 2012 - May 2013
S2G-Support Services Group July 2010 - April 2012
T-Mobile June 2005 - January 2006
Skills
Healthcare, Hospitals, Healthcare Information..., Customer Service, HIPAA, Vital Signs, Outlook, Wedding Coordinating, Cpr Certified, Front Office, Gift Baskets, Charge Entry, Baking, Receptionist Duties, Cheesecakes, Office Management, Event Planning, Typing, Appointment Scheduling, Call Center, Patient Safety, Music Consulting, Medicare, Call Centers, Data Entry
Education
Temple College 2012 — 2014
Registered Nursing/Registered Nurse
Armando Contreras Armando Contreras's S2G-Support Services Group Experience December 2012 - January 2013
Job Texas A&M Talent Incubator Program Undergraduate Researcher
Industry Logistics and Supply Chain
Experience
Texas A&M University March 2014 - Present
Brenntag Latin America May 2014 - August 2014
Texas A&M University February 2012 - February 2014
S2G-Support Services Group December 2012 - January 2013
S2G-Support Services Group July 2009 - August 2010
Texas Roadhouse January 2009 - July 2009
Skills
Microsoft Word, Microsoft Office, Outlook, Bilingual, PowerPoint, Time Management, Customer Service, Data Entry, Teamwork, Critical Thinking, Phone Etiquette, Spanish, Public Speaking, Presentations
Education
Dwight Look College 2010 — 2014
Bachelor of Science, Industrial Distribution
Texas A&M University 2010 — 2014
Mclennan Community College 2010 — 2012
Texas A&M University March 2014 - Present
Brenntag Latin America May 2014 - August 2014
Texas A&M University February 2012 - February 2014
S2G-Support Services Group December 2012 - January 2013
S2G-Support Services Group July 2009 - August 2010
Texas Roadhouse January 2009 - July 2009
Skills
Microsoft Word, Microsoft Office, Outlook, Bilingual, PowerPoint, Time Management, Customer Service, Data Entry, Teamwork, Critical Thinking, Phone Etiquette, Spanish, Public Speaking, Presentations
Education
Dwight Look College 2010 — 2014
Bachelor of Science, Industrial Distribution
Texas A&M University 2010 — 2014
Mclennan Community College 2010 — 2012
Carolyn Bryan's S2G-Support Services Group Experience October 2012 - March 2013
Job Operations Team Member at Cottonwood Financial
Industry Financial Services
Experience
Cottonwood Financial March 2013 - Present
S2G-Support Services Group October 2012 - March 2013
GradStaff, Inc. March 2012 - October 2012
Abercrombie & Fitch April 2010 - February 2012
Wild West February 2009 - April 2010
Clear Channel Radio September 2009 - December 2009
Skills
Account Management, Cold Calling, Public Relations, Customer Service, Social Media, Sales, Event Planning, Recruiting, Social Networking, Public Speaking, Microsoft Office, PowerPoint, Marketing Communications, Microsoft Word, Microsoft Excel, College Recruiting, Social Media Marketing, Cision, Direct Sales, Marketing, Management
Education
Baylor University
Journalism, Public Relations
Universidad de Cuernavaca - Cuernavaca, Mexico 2008 — 2008
Language Submersion, Spanish
Cottonwood Financial March 2013 - Present
S2G-Support Services Group October 2012 - March 2013
GradStaff, Inc. March 2012 - October 2012
Abercrombie & Fitch April 2010 - February 2012
Wild West February 2009 - April 2010
Clear Channel Radio September 2009 - December 2009
Skills
Account Management, Cold Calling, Public Relations, Customer Service, Social Media, Sales, Event Planning, Recruiting, Social Networking, Public Speaking, Microsoft Office, PowerPoint, Marketing Communications, Microsoft Word, Microsoft Excel, College Recruiting, Social Media Marketing, Cision, Direct Sales, Marketing, Management
Education
Baylor University
Journalism, Public Relations
Universidad de Cuernavaca - Cuernavaca, Mexico 2008 — 2008
Language Submersion, Spanish
Jeff Burroughs Jeff Burroughs's S2G-Support Services Group Experience July 2014 - August 2014
Job Software Engineer II at Akamai Technologies
Industry Computer Software
Experience
Akamai Technologies July 2015 - Present
Spark Imaginations May 2015 - Present
Akamai Technologies October 2014 - July 2015
Spark Imaginations September 2010 - May 2015
DEF CON August 2014 - August 2014
S2G-Support Services Group July 2014 - August 2014
S2G-Support Services Group May 2014 - August 2014
Red Lambda, Inc. May 2011 - November 2013
Dakota State University May 2010 - August 2010
University of Wyoming September 2006 - May 2010
Skills
Java, C#, System Administration, Security, Teaching, Artificial Intelligence, Linux, PHP, Apache, MySQL, Microsoft SQL Server, Microsoft Exchange, Team Leadership, Educational Leadership, Software Quality..., Software Development, Software Design, Databases, Database Design, VMWare ESXi, VMWare Infrastructure, VirtualBox, Bash, Perl Script, Apache Tomcat, Windows Batch, Gnome, KDE, Snort, Burp Suite, Ubuntu, CentOS, Open Solaris, Red Hat Linux, C++, JSP, Spring Webflow, Spring MVC, Firebox, Embedded Linux, Iptables, Agile Testing, Scrum, Windows System..., Cyber Defense, Information Assurance, MetaGrid, VMware ESX, Programming, Computer Science
Education
University of Wyoming 2005 — 2011
Bachelor of Science (B.Sc.), Computer Science
Navarro College 1997 — 2003
Industrial Maintenance Technology, Industrial Maintenance Technology
Akamai Technologies July 2015 - Present
Spark Imaginations May 2015 - Present
Akamai Technologies October 2014 - July 2015
Spark Imaginations September 2010 - May 2015
DEF CON August 2014 - August 2014
S2G-Support Services Group July 2014 - August 2014
S2G-Support Services Group May 2014 - August 2014
Red Lambda, Inc. May 2011 - November 2013
Dakota State University May 2010 - August 2010
University of Wyoming September 2006 - May 2010
Skills
Java, C#, System Administration, Security, Teaching, Artificial Intelligence, Linux, PHP, Apache, MySQL, Microsoft SQL Server, Microsoft Exchange, Team Leadership, Educational Leadership, Software Quality..., Software Development, Software Design, Databases, Database Design, VMWare ESXi, VMWare Infrastructure, VirtualBox, Bash, Perl Script, Apache Tomcat, Windows Batch, Gnome, KDE, Snort, Burp Suite, Ubuntu, CentOS, Open Solaris, Red Hat Linux, C++, JSP, Spring Webflow, Spring MVC, Firebox, Embedded Linux, Iptables, Agile Testing, Scrum, Windows System..., Cyber Defense, Information Assurance, MetaGrid, VMware ESX, Programming, Computer Science
Education
University of Wyoming 2005 — 2011
Bachelor of Science (B.Sc.), Computer Science
Navarro College 1997 — 2003
Industrial Maintenance Technology, Industrial Maintenance Technology
Norine Alvarado's S2G-Support Services Group Experience September 2013 - Present
Job Tech @ S2GSupport Services Group
Industry Information Technology and Services
Experience
S2G-Support Services Group September 2013 - Present
Carus Pediatrics Dental January 2009 - January 2015
Skills
Customer Support, Workforce Management, Call Centers, Telephone Skills, Customer Satisfaction, Customer Service, Troubleshooting, Outlook, Time Management, Microsoft Word, Microsoft Excel, Data Entry
Education
Texas State Technical College Waco 2009 — 2011
Certification, Registered Dental Assistant, 3.8
Temple High School 1987 — 1991
Minor, Minor
S2G-Support Services Group September 2013 - Present
Carus Pediatrics Dental January 2009 - January 2015
Skills
Customer Support, Workforce Management, Call Centers, Telephone Skills, Customer Satisfaction, Customer Service, Troubleshooting, Outlook, Time Management, Microsoft Word, Microsoft Excel, Data Entry
Education
Texas State Technical College Waco 2009 — 2011
Certification, Registered Dental Assistant, 3.8
Temple High School 1987 — 1991
Minor, Minor
Jenniffer Cox's S2G-Support Services Group Experience October 2011 - August 2014
Job Substitute Teacher at Robinson ISD
Industry Marketing and Advertising
Experience
Stream Home February 2015 - Present
Robinson ISD August 2014 - Present
S2G-Support Services Group October 2011 - August 2014
Mexia Independent School District August 2010 - May 2011
Teague Independent School District August 2009 - May 2011
Cebridge Connections August 2004 - June 2005
Classic Cable December 2001 - November 2003
Skills
Customer Service, Sales, Microsoft Office, Customer Retention, Photoshop, Call Centers, Billing Process, Computer Proficiency, Matte Painting, PaintShop Pro, Internal Controls, 10 Key, Microsoft Office 365, Windows & Mac operating..., Customer Satisfaction, Web Design, Web Applications, Web 2.0
Education
Tarleton State University 2013 — 2016
Bachelor of Business Administration (BBA) in Computer Information Systems
Mclennan Community College 2011 — 2013
Associate of Arts (A.A.), General Studies, 3.49 GPA
Stream Home February 2015 - Present
Robinson ISD August 2014 - Present
S2G-Support Services Group October 2011 - August 2014
Mexia Independent School District August 2010 - May 2011
Teague Independent School District August 2009 - May 2011
Cebridge Connections August 2004 - June 2005
Classic Cable December 2001 - November 2003
Skills
Customer Service, Sales, Microsoft Office, Customer Retention, Photoshop, Call Centers, Billing Process, Computer Proficiency, Matte Painting, PaintShop Pro, Internal Controls, 10 Key, Microsoft Office 365, Windows & Mac operating..., Customer Satisfaction, Web Design, Web Applications, Web 2.0
Education
Tarleton State University 2013 — 2016
Bachelor of Business Administration (BBA) in Computer Information Systems
Mclennan Community College 2011 — 2013
Associate of Arts (A.A.), General Studies, 3.49 GPA
Shane Roskey's S2G-Support Services Group Experience March 2012 - October 2012
Job Dell Certified Systems Expert (DCSE), Sr. Business Analyst & Consultant
Industry Information Technology and Services
Experience
IT consultant Self Employed October 2012 - Present
S2G-Support Services Group March 2012 - October 2012
SupportSpace, Ltd. 2011 - 2012
Kaplan University August 2009 - May 2011
SMARTECH & Associates, LP February 2010 - February 2011
Burnt House Records September 2008 - August 2010
Texas Life Insurance Company August 2009 - January 2010
EMSI August 2007 - August 2008
Dell - WW Services Support October 2006 - August 2007
Dell 2004 - 2005
Skills
SDLC, Team Building, Agile Methodologies, Project Management, Vendor Management, Windows Server, Program Management, Technical Recruiting, Team Leadership, Talent Acquisition, Business Analysis, SharePoint, IT Management, Integration, Visio, Troubleshooting, Security, Software Development, Quality Assurance, PMP, Testing, Technical Support, Business Process, SQL, Windows XP, Linux, VMware
Education
Kaplan University 2009 — 2011
B.S., Information Technology
Texas State Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Computer Science
Robinson High School
IT consultant Self Employed October 2012 - Present
S2G-Support Services Group March 2012 - October 2012
SupportSpace, Ltd. 2011 - 2012
Kaplan University August 2009 - May 2011
SMARTECH & Associates, LP February 2010 - February 2011
Burnt House Records September 2008 - August 2010
Texas Life Insurance Company August 2009 - January 2010
EMSI August 2007 - August 2008
Dell - WW Services Support October 2006 - August 2007
Dell 2004 - 2005
Skills
SDLC, Team Building, Agile Methodologies, Project Management, Vendor Management, Windows Server, Program Management, Technical Recruiting, Team Leadership, Talent Acquisition, Business Analysis, SharePoint, IT Management, Integration, Visio, Troubleshooting, Security, Software Development, Quality Assurance, PMP, Testing, Technical Support, Business Process, SQL, Windows XP, Linux, VMware
Education
Kaplan University 2009 — 2011
B.S., Information Technology
Texas State Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Computer Science
Robinson High School
Angela Carlton's S2G-Support Services Group Experience November 2012 - March 2013
Job Service Solutions Executive in Customer Support and Manufacturing Operations
Industry Program Development
Experience
Carlton Industrial Manufacturing (Carlton Mfg.) November 2012 - Present
S2G-Support Services Group November 2012 - March 2013
S2G-Support Services Group October 2010 - October 2012
S2G-Support Services Group May 1996 - October 2010
Skills
Outsourcing, BPO, Workforce Management, Team Leadership, Call Center, Process Improvement, Contact Centers, Customer Satisfaction, Call Center Development, Program Management, Contract Negotiation, Project Management, Salesforce.com, Operations Management, Call Centers, Customer Service, SaaS, Analysis, Business Process..., Management, Quality Assurance, Training, Vendor Management, Executive Management
Education
The University of Texas at Austin
University of Phoenix
Carlton Industrial Manufacturing (Carlton Mfg.) November 2012 - Present
S2G-Support Services Group November 2012 - March 2013
S2G-Support Services Group October 2010 - October 2012
S2G-Support Services Group May 1996 - October 2010
Skills
Outsourcing, BPO, Workforce Management, Team Leadership, Call Center, Process Improvement, Contact Centers, Customer Satisfaction, Call Center Development, Program Management, Contract Negotiation, Project Management, Salesforce.com, Operations Management, Call Centers, Customer Service, SaaS, Analysis, Business Process..., Management, Quality Assurance, Training, Vendor Management, Executive Management
Education
The University of Texas at Austin
University of Phoenix
Kelly Moon's S2G-Support Services Group Experience September 2010 - April 2012
Job Marketing Manager
Industry Information Technology and Services
Experience
DataCom Design Group December 2012 - Present
S2G-Support Services Group September 2010 - April 2012
Telenetwork May 2009 - August 2010
Texas State University August 2007 - May 2009
Skills
Troubleshooting, Microsoft Office, Adobe Creative Suite, Windows 7, Technical Support, InDesign, WordPress, Microsoft Word, Photoshop, CSS, Microsoft Excel, MailChimp, Windows, HTML, Mac, Telephone Reception, Document Layout, Illustrator, FileMaker, XP, Data Entry, OS X, PowerPoint, Adobe Acrobat, Dreamweaver, Windows Vista, Outlook Express, Layout, Executive Support, Lightworks
Education
Texas State University-San Marcos 2007 — 2010
Bachelor of Arts (B.A.), Mass Communication
DataCom Design Group December 2012 - Present
S2G-Support Services Group September 2010 - April 2012
Telenetwork May 2009 - August 2010
Texas State University August 2007 - May 2009
Skills
Troubleshooting, Microsoft Office, Adobe Creative Suite, Windows 7, Technical Support, InDesign, WordPress, Microsoft Word, Photoshop, CSS, Microsoft Excel, MailChimp, Windows, HTML, Mac, Telephone Reception, Document Layout, Illustrator, FileMaker, XP, Data Entry, OS X, PowerPoint, Adobe Acrobat, Dreamweaver, Windows Vista, Outlook Express, Layout, Executive Support, Lightworks
Education
Texas State University-San Marcos 2007 — 2010
Bachelor of Arts (B.A.), Mass Communication
Clinton Hawkes's S2G-Support Services Group Experience January 2015 - Present
Job Program Manager at Support Services Group
Industry Outsourcing/Offshoring
Experience
S2G-Support Services Group January 2015 - Present
S2G-Support Services Group September 2014 - January 2015
S2G-Support Services Group October 2013 - September 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Leadership, PowerPoint, Management, Microsoft Word, Training, Teaching, Team Leadership, Team Building, Program Management, Analysis, Process Improvement, Data Analysis
Education
Idaho State University 2004 — 2009
Bachelor of Science (BS), Economics
S2G-Support Services Group January 2015 - Present
S2G-Support Services Group September 2014 - January 2015
S2G-Support Services Group October 2013 - September 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Leadership, PowerPoint, Management, Microsoft Word, Training, Teaching, Team Leadership, Team Building, Program Management, Analysis, Process Improvement, Data Analysis
Education
Idaho State University 2004 — 2009
Bachelor of Science (BS), Economics
Karen Whitley's S2G-Support Services Group Experience March 2015 - Present
Job Delivery Agent at S2GSupport Services Group
Industry Information Technology and Services
Experience
S2G-Support Services Group March 2015 - Present
LaVega ISD August 2001 - August 2015
ITT Technical Institute 2011 - 2014
ITT Technical Institute June 2012 - August 2012
The Salvation Army/Halfway House April 2000 - May 2004
Limestone County Detention Center/ Civigenics March 1999 - August 2000
Skills
Computer Networking..., Cisco Routers, Microsoft Server 2008, Red Hat Linux, SQL Database, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Visio, Microsoft Project, Windows 7, Relational Databases, Troubleshooting, Visio, Security, Windows Server, Access, Software Installation, MS Project
Education
ITT Technical Institute-Waco, TX 2011 — 2014
Bachelor's Degree, Cyber Security, 3.63
Please see above
S2G-Support Services Group March 2015 - Present
LaVega ISD August 2001 - August 2015
ITT Technical Institute 2011 - 2014
ITT Technical Institute June 2012 - August 2012
The Salvation Army/Halfway House April 2000 - May 2004
Limestone County Detention Center/ Civigenics March 1999 - August 2000
Skills
Computer Networking..., Cisco Routers, Microsoft Server 2008, Red Hat Linux, SQL Database, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Visio, Microsoft Project, Windows 7, Relational Databases, Troubleshooting, Visio, Security, Windows Server, Access, Software Installation, MS Project
Education
ITT Technical Institute-Waco, TX 2011 — 2014
Bachelor's Degree, Cyber Security, 3.63
Please see above
Garrett Ferguson's S2G-Support Services Group Experience May 2014 - Present
Job CSR at S2GSupport Services Group
Industry Outsourcing/Offshoring
Experience
S2G-Support Services Group May 2014 - Present
teleNetwork September 2012 - February 2013
CCBill May 2011 - July 2011
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Customer Service, Customer Support, Telephone Skills, Outsourcing, Data Entry, Workforce Management, Windows, Team Leadership, Microsoft Office, Outlook, Time Management, System Administration
Education
Mclennan Community College 2012 — 2012
La Vega High School 2007 — 2009
S2G-Support Services Group May 2014 - Present
teleNetwork September 2012 - February 2013
CCBill May 2011 - July 2011
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Customer Service, Customer Support, Telephone Skills, Outsourcing, Data Entry, Workforce Management, Windows, Team Leadership, Microsoft Office, Outlook, Time Management, System Administration
Education
Mclennan Community College 2012 — 2012
La Vega High School 2007 — 2009