Experience
Elizabeth Richardson Center, Inc.   January 2015 - Present
Oklahoma Department of Human Services  April 2014 - August 2014
Friendship Community Care  July 2007 - May 2014
Michild Enrichment Center   May 2011 - August 2011
Arkansas Department of Health  July 2007 - December 2008
United Cerebral Palsy of Central Arkansas   June 2007 - November 2008
Firestone   October 2003 - June 2007

Skills
Healthcare, Microsoft Office, Hospitals, Customer Service, Microsoft Excel, Strategic Planning, Healthcare Management, Microsoft Word, Clinical Research, Project Management, PowerPoint, Public Speaking, Research, Healthcare Information..., Process Improvement, Team Building, Change Management, Management, Leadership, Personal Training, group fitness, Coaching, Training, HIPAA, Medical Devices, Cpr Certified, Patient Safety, SQL, Teaching, Windows, Outlook, Team Leadership

Education
Arkansas Tech University   2013 — 2015
Master of Science (MS), Health/Health Care Administration/Management, 3.25

Arkansas Tech University   2006 — 2011
Bachelor of Science (BS), Health and Wellness, General

Experience
Dakota County Technical College  August 2014 - Present
FURY MOTORS  September 2006 - August 2014
Upper Midwest Great Dane Rescue   December 2008 - December 2012
White Bear Dodge  October 2005 - September 2006
Fury Motors  June 1999 - October 2005
McKay's Family Dodge   April 1999 - June 1999
Firestone   1997 - February 1999
NAPA Auto Parts  1997 - 1997
Kmart Corporation  1994 - 1996

Skills
Vehicles, Automobile, Automotive, Customer Satisfaction, Automotive Aftermarket, Customer Service, Automotive Repair, Leadership, Parts, Electronics, Brake, Troubleshooting, Warranty, Maintenance & Repair, Hardware Diagnostics, Sales, Automotive Electronics, Exceptional..., Advanced Drivability..., Heating/Air..., Diesel Diagnosis &..., Brake Systems..., Chrysler “Master”..., Customer Service, Technology Savvy, Organization..., ASE Master Certified, Training/Mentoring, Powertrain, Continuous Improvement, Contract Negotiation, ASE Certified, Suspension, Customer Retention, Steering, Root Cause Analysis, Chassis, Vehicle Maintenance, Program Advisory..., Automotive SKILLS...

Education
Alexandria Technical College   1998 — 1999
1-year, Advanced Auto Diagnosis (Electrical)

Dakota County Technical College   1996 — 1998
Associate's Degree, Auto Mechanics

Experience
BJ's Chimney Service LLC   June 2014 - Present
Express Oil Change  February 2014 - Present
National Tire Warehouse  May 2011 - February 2014
AutoZone  January 2010 - May 2011
Firestone   February 2002 - March 2005

Skills
Sales Management, Customer Satisfaction, Retail, Inventory Management, Sales, Customer Service, Sales Operations, Account Management, Profit, Customer Retention, Sales Process, Merchandising, SaaS, Automotive, Selling, P&L, Pricing, Inventory Control

Education
American InterContinental University   2008 — 2009
Associate's degree, Business Administration and Management, General

Experience
United States Air Force  March 2002 - November 2004
Firestone   July 1988 - March 2002

Skills
IT Management, Tires, Musicians, Studio Recording, Security, Guitarist, Audio Editing, Network Security, Audio Engineering, Team Building, Sound, Music Production, Performing, Automation, Team Leadership, Pro Tools

Education
Interface College-Spokane   2001 — 2002
Microsoft and Comp-Tia Certificates - 4.0 GPA, Computer Applications and Support

Riverside High School   1978 — 1982
Diploma - 1982

Experience
Leadership for Automotive Operations Management Southeast Zone   2013 - Present
Firestone   February 2007 - Present
Nascar Tracks /Dover/ Charlotte/Bristol/Atlanta   June 1999 - Present
First State Auto & Towing   September 1985 - October 2006
Nascar BGN series   June 1992 - November 1996

Skills
Automotive Aftermarket, Advertising, Automobile, Automotive Repair, Parts, Tires, Automotive Electronics, Automotive, Sales Process, Customer Satisfaction, Vehicles, Customer Retention, Profit, Automotive Parts, Racing, Warranty, Retail, Team Building, New Business Development, Dealers, Leadership, Customer Service, Inventory Management, Sales Management, Sales Operations, Management, Inventory Control, Time Management, Pricing, Purchasing

Education
Automotive Training Center   1978 — 1980
Diesel & Automotive Repair, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program, 3.5

Experience
Preston road tire ! A independent Goodyear dealet   August 2001 - July 2014
Firestone   June 1999 - August 2001
AutoZone  August 1997 - June 1999
United States Marine Corps  November 1988 - December 1992

Skills
Inventory Control, Sales Management, Automotive Electronics, Tires sales, Customer Service, Accounts Payable, Automotive Parts, Computers, Windows 7

Education
Lincoln Technical Institute   1996 — 1997
Diploma

Brookhaven Community College   1992 — 1993
Na, Computer Systems Networking and Telecommunications

Marcus High School   1984 — 1988
High School, Basic Skills, 12th

Experience
Tesla Motors  January 2015 - Present
BMW of Ann Arbor   September 2013 - Present
US Army  April 2007 - September 2011
Saturn  November 2005 - March 2007
Firestone   March 2003 - November 2005

Skills
ASE Certified, Automotive, Diesel Engine, Ford Motor Company, BMW, Welding, Automotive Repair, Management, Transport Refrigeration, Hydraulics, Preventive Maintenance, Training, Military, Equipment Maintenance, Automobile, Electrical..., Mechanical Aptitude, Heavy Equipment, Vehicles, Maintenance, Troubleshooting, Tires, Multimeter, Combat, HVAC, Military Experience, Military Training, Motivated self-starter, Maintenance & Repair, Mechanics, Motors, Soldering, Hand Tools, Racing, Supervisory Experience, Wiring, Organizational..., Military Logistics, Weapons, Vehicle Maintenance, Military Operations, Brake, Electronics, MIG welding, Automotive Engineering, Pneumatics, Parts, Oscilloscope, Suspension, Warranty

Education
Universal Technical Institute of Arizona Inc   2011 — 2013
Associate of Occupational Studies Degree in Autmotive/Diesel and Industrial Technology, Automobile/Automotive Mechanics Technology/Technician, 4.0

Baker College of Owosso   2002 — 2003
Automotive certificate, Automobile/Automotive Mechanics Technology/Technician

Experience
Software Business Solutions Consulting (SBSC)   October 2014 - Present
Firestone   January 2014 - July 2014
Comspark International Inc.  June 2012 - August 2012
HJ Russell & Company  May 2011 - August 2011

Skills
Customer Service, Computer Information..., Leadership, Project Management, Team Leadership, Networking, Microsoft Office, Windows, Communication, Microsoft Excel, Microsoft Word, Strategic Planning, Public Speaking, PowerPoint, Outlook, HTML, Research, Team Building, Negotiation, Sales, Sports Coaching, Lifestyle Coaching, Coaching Staff, Management, Troubleshooting, Time Management, Program Management, Teamwork, E-commerce, Information Technology, Windows 7, Customer Retention, Training, Coaching, Problem Analysis

Education
Clark Atlanta University   2014 — 2015
Master's degree (3.5GPA), Educational Leadership and Administration, General

Benedict College   2009 — 2013
Bachelor's of Science, Computer and Information Sciences, General, 3.02

Ball State University   2007 — 2009
Management Information Systems, General

CCSU
Computer and Information Sciences and Support Services

Experience
CarMax  November 2012 - October 2014
Klingemann American Car Care Center   March 2012 - October 2012
Firestone   January 2011 - March 2012

Skills
Automotive Technology, Customer Satisfaction, Automotive

Education
Austin Community College   2006 — 2008
Automotive Engineering Technology/Technician, 3.714

Experience
Pro Auto Diagnostics LLC   September 2014 - Present
Snap-on Tools  April 2008 - July 2014
Firestone   July 2004 - April 2008
McCarthy Hyundai   June 2003 - July 2004
Bob Sight Ford   August 1993 - May 2003
US Army  January 1985 - July 1993

Skills
Customer Service, Sales, Microsoft Excel, Management, Team Building, Strategic Planning, Microsoft Word, Customer Satisfaction, Marketing, Negotiation, Leadership, Sales Management, New Business Development, Team Leadership, Marketing Strategy, Budgets, Process Improvement, Business Strategy, Automotive

Education
Hundai Technician School   2003 — 2004
Hyundai Bronze Certified Technician

Ford Techinician School   1995 — 2000
Ford Master Technician

Austin Peay State University   1991 — 1993
AutomotiveTechnology

US Army Air Assault School

US Army Airborne School

US Army Leadership Development School
Leadrership

US Army Light Wheel Vehicle School   1985 — 1986
Vehicle Mechanics

Experience
Cerner Corporation  July 2015 - Present
Assurant  November 2014 - June 2015
Geek Squad  September 2014 - November 2014
Apria Healthcare  April 2014 - July 2014
GoldStar Solutions LLC   October 2013 - January 2014
Firestone   July 2011 - December 2012
Tire Kingdom  October 2010 - July 2011
Home and Landscape Restoration   May 2005 - October 2008

Skills
Red Hat Linux, SQL, Cisco Routers, Cisco Call Manager, Cisco IOS, Troubleshooting, TCP/IP, Citrix, Microsoft Office, Network Administration, Network Security, NOC, Network Design, Customer Service, Software Installation, Windows 7, Windows Server, Technical Support, System Administration, Operating Systems, IP, LAN-WAN

Education
DeVry University-Missouri   2012 — 2015
Associate’s Degree, Network and System Administration/Administrator, 3.0

Herndon Career Center   2007 — 2008
Networking Systems, Computer Systems Networking and Telecommunications, 3.0

Experience
Munger, Tolles & Olson LLP   December 2013 - Present
Portfolio Recovery Associates, Inc.   April 2012 - November 2013
Southern California Edison  October 2009 - May 2012
Eagle Point Software Corporation   March 2002 - March 2009
Ron Weber and Associates  June 1999 - March 2002
iWireless  July 1998 - June 1999
Firestone   1997 - 1998

Skills
Technical Writing, Process Improvement, Strategic Planning, Team Building, Organizational..., Organizational Change, Organizational..., Leadership Development, Change Management, Talent Management, Training, Leadership, Analysis, Business Analysis, Business Development, Business Process..., Cross-functional Team..., Employee Benefits, Customer Service, Employee Engagement, Employee Training, Employee Relations, Human Resources, Management, Management Consulting, Onboarding, Operations Management, Performance Management, Project Management, Program Management, Project Planning, Recruiting, Sourcing, Strategy, Succession Planning, Talent Acquisition, Team Leadership, Vendor Management, Energy, Consulting, Contract Management, Coaching, Microsoft Excel, Workforce Planning, Culture Change, Training & Development, Microsoft Office, Budgets, Risk Management, Marketing

Education
American InterContinental University   2007 — 2007
MBA, Organizational Psychology, 4.0

Iowa State University   1995 — 1999
B.A., Communication Studies

Experience
iOttie Inc.  May 2014 - Present
Independent Project  November 2013 - May 2014
4sight inc.  October 2012 - January 2014
Ximedica  February 2011 - April 2012
Ideology Product Development  June 2009 - January 2011
EMC  May 2007 - June 2009
Firestone   April 2001 - June 2008
Carisma Advertising   May 2004 - August 2004

Skills
Concept Development, Industrial Design, Product Design, User-centered Design, Solidworks, Sketching, Brand Design, Human Factors, Hypershot, Model Making, Packaging, Keyshot, Design Strategy, Illustrator, Concept Generation, SolidWorks, Design Thinking, Rendering, User Experience

Education
Massachusetts College of Art   2005 — 2008
Bachelor's degree, Industrial and Product Design

Bunker Hill Community College   2003 — 2005
Associate of Arts (A.A.), Graphic Design

Experience
Performance Bicycles  September 2012 - Present
MSB Mountain Biking   2000 - Present
Firestone   July 2011 - September 2012
HEB  March 2009 - July 2011
YMCA  2006 - 2008

Skills
Mountain Biking, Road Biking, Retail Sales, Retail Merchandising, Automotive, Cycling Technique, Technique Coaching, Trail Building, Bicycle Repair, Bicycle & Pedestrian..., Small Business..., Integrated Brand..., Marketing Event Planning

Education
Austin Community College   2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Geography and Cartography

ATI Technical Training Center   2010 — 2011
Diploma, Automotive Technology, 3.8

Experience
Watertown Auto and Truck Parts, Inc.   August 2013 - Present
Genuine Parts Company  September 2011 - July 2013
Firestone   2000 - 2006

Skills
Automotive, Customer Satisfaction, Vehicles, Sales Operations, Inventory Management, Sales, Sales Management, Automobile, Automotive Aftermarket, Pricing, Parts, Retail, Customer Retention, Profit, Dealers, Management, Customer Service, New Business Development, Sales Process, Purchasing

Education
Bryant University   1989 — 1992
BS, Management

University of Connecticut   1988 — 1989

Experience
Johnson Controls  June 2013 - Present
Midas of Lansing   April 2011 - December 2012
Northwest Tire   September 2010 - November 2010
Aerotek/Spartan Chassis   November 2009 - February 2010
EDS Technologies  September 2009 - November 2009
Firestone   2001 - 2003

Skills
Automotive, Vehicles, Parts, Suspension, Troubleshooting, Microsoft Office, Continuous Improvement, Automotive Repair, Process Improvement, Microsoft Excel, Lean Manufacturing, Manufacturing, Microsoft Word, Product Development, Team Leadership, Team Building, Customer Service, Budgets, Project Management, Automobile

Education
Baker College of Owosso   2001 — 2006
Associate of Applied Science Degree, Automotive Technology

Baker College Business and Corporate Services   2002 — 2005
Associates, Applied Science, Automotive Technology

Ionia High School   1995 — 1999
High School Diploma, Engineering

Experience
International Tuning Standard   2007 - Present
Firestone   June 2013 - Present
Till Dawn Group  March 2013 - Present
SBI Consulting CSU Fullerton   August 2012 - December 2012
Dos Chinos Catering   September 2011 - October 2012
Marriott International  September 2005 - April 2009

Skills
Leadership, Lean Startup, Management Skills, Problem Solving, Social Media Marketing, Self Management, Networking, Mathematics, Basic Accounting, Critical Thinking, Interpersonal..., Microsoft Word, Microsoft Office, Microsoft Excel, Mobile Marketing, Customer Service, Public Speaking, Logistics Design, P&L Forecasting, Strategic Forecasting, Linear Models, Inventory Management, Persuasive Presentation..., Restaurant Management, Superior Written &..., Fast Learner, Entrepreneurship, Operations Management, Management, Automotive Aftermarket, Emotional Intelligence, Marketing Strategy, Social Media, Market Research, Budgets, Teamwork, Social Networking

Education
California State University-Fullerton   2011 — 2013
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations

Experience
G4S Technology  May 2011 - Present
Firestone   April 2010 - May 2011
Nebraska Air National Guard  March 1990 - November 2010
John Day Company  August 2003 - October 2009
Baxter Land Rover & Jaguar Service   October 2000 - November 2002
Firestone   June 1997 - October 2000

Education
Bellevue University   2010 — 2012
Masters, Business Communications

Community College of the Air Force   2003 — 2008
Associates, Automotive Mainentance

University of Nebraska at Omaha   1991 — 1996
Bachelor, Communications

Experience
Tri-C Community College   January 2009 - Present
Lakeland Community College  August 1995 - Present
American Greetings  1991 - 1995
General Electric  1986 - 1991
Firestone   1984 - 1986
Hobart Corporation  1979 - 1984

Skills
Distance Learning, Higher Education, E-Learning, Training, Analysis, Coaching, Leadership Development, Organizational..., Adult Education, Instructional Design, Admissions, Curriculum Design, Curriculum Development, Teaching, Educational Technology, Career Development, Staff Development, Student Affairs, Career Counseling, Program Development, Resume Writing

Education
Bowling Green State University   1977 — 1979
M.S., Computer Science

Experience
Bridgestone  November 2010 - Present
Bridgestone  July 2004 - November 2010
Smithers Scientific  January 1994 - June 2004
Bridgestone/Firestone  April 1989 - December 1993
Firestone   July 1984 - March 1989
Firestone   July 1977 - June 1984

Skills
Production Planning, Green Belt, Kaizen, Minitab, Program Management, Six Sigma, SMED, Lean Manufacturing, Supply Chain Management, Logistics, SPC, 5S, Kanban, Product Development, Black Belt, Quality System, Continuous Improvement, FMEA, TS16949, Management Consulting, Operational Excellence, Process Improvement, Cross-functional Team..., Forecasting, ISO, Root Cause Analysis, PPAP, JIT, Engineering, Iso 9000, Team Leadership, Quality Assurance, Manufacturing, DMAIC, Manufacturing..., TPM, Team Building, Value Stream Mapping, Operations Management, Business Process..., Quality Auditing, Data Analysis, Quality Management, APQP, Project Management, Strategic Planning, TQM, Change Management, Automotive, SAP

Education
Bowling Green State University
B.S. in B.A., Statistics

Columbiana High School

The University of Akron
M.B.A., Management

Experience
Firestone   February 2015 - Present
American Red Cross  July 2014 - Present
Holiday Inn Express  October 2014 - February 2015
The Citadel Work Study   August 2013 - April 2014
The Citadel Cadet Calling   January 2012 - April 2014
The Citadel  July 2013 - August 2013

Skills
Teamwork, Leadership, Microsoft Word, Microsoft Excel, Microsoft Office, Public Speaking, Peer Tutoring, Time Management, Spanish, Training, Team Leadership, Volunteer Management, Teaching, Critical Thinking

Education
Martinsburg College   2015 — 2016
Pharmacy Technician, Pharmacy Technician/Assistant, A

The Citadel   2010 — 2014
Bachelor of Arts (BA), Modern Language (Spanish) with a Specialization in Education

Valley Stream South High School   2006 — 2010
High School Degree

Experience
Knight Refrigerated  June 2014 - Present
Firestone   June 2013 - March 2014
ASU  January 2011 - April 2013
Allaboutthedesign   February 2011 - December 2012

Skills
Management, Marketing, Social Media, Facebook, Customer Service, Sales, Fitness Training, Fitness, Automotive, Time Management, Microsoft Office, Teambuilding

Education
Arizona State University   2011 — 2013
Technological Entrepreneurship and Management, Technological Innovation and Management

Mt. San Jacinto Community College   2008 — 2010
Associate of Science (AS), Automotive Technology

Experience
Swagelok  November 2012 - Present
Google  June 2012 - November 2012
Google  December 2010 - April 2011
Firestone   March 2008 - December 2010
Kelly-Moore Paints  August 2006 - November 2007
Hayward Area Recreational Department   November 2003 - June 2006

Skills
Cross-functional Team..., Team Building, Training, Customer Satisfaction, Sales, Management, Microsoft Excel, Account Management

Education
California State University-East Bay   2006 — 2011
BS, Business Administration, Criminal Justice

Experience
Tennessee Department of Corrections  October 2011 - Present
Firestone   January 2011 - October 2011
Auto Consultant MD at Mathews Suzuki   November 2010 - January 2011
Veterans Temporary Assistance Program   August 2007 - September 2010
MainStay Suites  March 2010 - June 2010
Value Place Extended Stay Hotel   May 2009 - March 2010
Chi Delta Chi National Organization for Veterans   July 2005 - December 2009
Student Veterans of America  January 2008 - June 2009
Country Inns and Suites   August 2005 - May 2009
Austin Peay State University  June 2005 - May 2009

Skills
Marketing, Microsoft Excel, Microsoft Office, Research, Database Administration, Workshop Facilitation, Windows, Human Resources, Statistics, Travel Arrangements, Public Speaking, Customer Service, Military, Leadership, Teamwork, Management, Training, Leadership Development, Team Building, Teaching, Strategic Planning

Education
Austin Peay State University   2015 — 2019
Master of Arts (M.A.) and Education, Curriculum and Instruction, A

Austin Peay State University   2003 — 2006
BS, Public Management Criminal Justice Concentration with Psychology Minor

Experience
XSport Fitness  August 2015 - Present
Sheehy Auto Stores  July 2015 - Present
Gaithersburg Mazda, a Rosenthal Auto Family   June 2014 - February 2015
Meineke Car Care Centers, Inc.   September 2013 - April 2014
Firestone   January 2012 - July 2013
Jerry's Toyota   April 2008 - January 2010

Skills
Automotive Aftermarket, Customer Satisfaction, Automobile, Vehicles, Automotive Engineering, Powertrain, Automotive Electronics, Brake, Suspension, Warranty, Tires, Automotive Repair, Parts, Dealers

Education
Lincoln College of Technology-Columbia   1998 — 1999
Automotive Engineering Technology/Technician

Experience
Peterbilt Motor Co  May 2015 - Present
PACCAR  March 2015 - May 2015
City of Sanger  October 2012 - March 2015
Hertz Equipment Rental  June 2012 - October 2012
Sunbelt Rentals  February 2012 - June 2012
Sam Pack's Ford Country of Lewisville   February 2011 - April 2012
Van Tuyl Group  December 2010 - March 2011
TBC Corporation  November 2009 - November 2010
Firestone   January 2008 - August 2009
Kansas State University  June 2007 - December 2007

Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Negotiation, Lean Manufacturing, Continuous Improvement, Strategic Planning, Manufacturing, Product Development, Project Management, New Business Development, Team Building, Process Improvement, Military, Homeland Security, Vehicles, Customer Satisfaction, Logistics, Inventory Management, Purchasing, Automotive Repair, Automobile, Parts, Operations Management, Team Leadership, Budgets, Management, Troubleshooting, Leadership, Transportation, Automotive Aftermarket, Tires, Vehicle Maintenance, Microsoft Word, Police, Welding, Automotive Electronics, Brake, Mechanics, MIG welding, Fleet Management, Power Tools, Suspension, Forklift Operator, Mechanical Aptitude, Arc Welding, Warranty, Automotive Parts

Education
Lincoln College of Technology-Grand Prairie   2012 — 2012
Associate of Arts and Sciences (AAS), Automotive Engineering Technology, 3.5

Lincoln College of Technology-Grand Prairie   2010 — 2012
Dipolma, Automotive & Diesel Engineering Technology/Technician, 3.75

Lake Dallas High School   1997 — 2001
Diploma, Basics

Experience
Firestone   May 2014 - Present
Tacoma Bike LLC   April 2013 - Present
Sensheng Woodworks Ltd   2008 - Present
Sensheng Woodworks Ltd (China)   2003 - 2008
Office Depot  1999 - 2002

Skills
Lean Manufacturing, Manufacturing, Operations Management, Sales Operations, Sales, Customer Service, Cross-functional Team..., Merchandising, Retail, Store Management, Inventory Control, Inventory Management, Sales Management, Account Management, New Business Development, Direct Sales, Pricing, Negotiation, Chinese culture, Computer Repair, Chinese business..., Automotive, Computer Hardware

Education
Cal Poly Pomona   1995 — 1999
Bachelor, Business Administration (Marketing Management)

Experience
Van Michael Salon  June 2015 - Present
H&M  June 2014 - August 2015
Adventure Auto Group   October 2012 - May 2013
Firestone   February 2012 - October 2012
Oil Change Tech   January 2010 - August 2010
Cleveland Clinic Health Systems   April 2008 - July 2010
City of Mentor  June 2001 - September 2009

Skills
Cpr Certified, Healthcare, Hospitals, Data Entry, EKG, Medicine, Software Documentation, Training, Cardiology, Fitness, System Administration, Time Management, Customer Service, Sales, Teamwork, Microsoft Word, Retail, Problem Solving, Inventory Management, PowerPoint, Management, Customer Satisfaction, ADP ReportSmith, Cosmetics, Automotive, Customer Retention, Customer Relations, Project Planning

Education
Brown Aveda Institute-Mentor   2013 — 2014
Managing Cosmetology, Cosmetology/Cosmetologist, General, 97%

Lakeland Community College   2003 — 2013
Associate of Science, Health Services/Allied Health/Health Sciences, General

Experience
Enterprise Holdings  February 2008 - Present
National Car Rental  February 2008 - June 2010
Dollar Thrifty Automotive Group  March 2003 - November 2007
Firestone   March 2000 - October 2000
Pep Boys  September 1999 - March 2000

Skills
Team Building, Customer Satisfaction, Inventory Management, Microsoft Excel, Customer Service, Social Media, Team Leadership, Leadership, Microsoft Office, Strategic Planning, Coaching, Sales, Public Speaking, Teaching, Negotiation, Management, Microsoft Word, New Business Development, Marketing, Automotive, Logistics, Elementary Education, Adult Education, Fleet Services, Training, On-board Diagnostics, Technical Writing, Employee Training, Teacher Training, Training & Development, Professional Mentoring, Music Industry, Music Production, Landscape Design, Horticulture, Catering, Preventive Maintenance, Maintenance & Repair, Troubleshooting, Supervisory Skills

Education
Cheyney University of Pennsylvania   1998 — 2004
B.S., Elementary Education and Teaching

DELAWARE COUNTY COMMUNITY COLLEGE   1994 — 2003
Associate's Degree, LIBERAL ARTS/PSYCHOLOGY

Automotive Training Center   1999 — 2000
Specialized Automotive Technology

Delaware Technical and Community College-Stanton-Wilmington   1996 — 1997
Chef Certifications, Culinary Arts/Chef Training, WORKING CHEF

Cardinal O'Hara   1993 — 1994
High School, General Studies, 3.65

SALESIANUM   1991 — 1993
NONE, General Studies

Experience
Gott Graphics Design   May 2010 - Present
Time Warner Cable  December 2008 - April 2011
In the Round Design Group  May 2010 - December 2010
Stark State College of Technology  January 2009 - May 2010
Time Warner Cable  January 1995 - December 2008
Time Warner Cable  January 1992 - January 1995
Firestone   1988 - 1992
Bridgestone/Firestone  January 1978 - January 1988

Skills
Graphic Design, Photography, Adobe Creative Suite, Photoshop, Advertising, Microsoft Office, Adobe Acrobat, InDesign, Illustrator, Marketing, Strategic Planning, Digital Photography, Graphics, Brand Development, Project Management, Web Design, Creative Direction, Email Marketing, Illustration, Direct Mail

Education
Stark State College of Technology   2009 — 2010
Certificate, Advanced Computer Graphic Design

Baldwin Wallace University   1974 — 1978
BA, History

Experience
Chevron  March 2008 - Present
Cordelia Fire Protection District  July 2005 - August 2010
Georgia-Pacific LLC  August 2008 - November 2008
Criterion Catalysts  February 2008 - June 2008
Firestone   January 2001 - July 2007
Solano Community College  March 2006 - May 2007

Skills
Petroleum, Oil/Gas, Inspection, Process Control, Refinery, Safety Management..., HAZOP, Pumps, Petroleum Engineering, Industrial Safety, Accident Investigation, Gas Turbines, Power Plants, Onshore, LNG, Steam Turbines, Firefighting, Turbines, Fire Safety, Boilers, Power Generation, Supervisory Skills, Steam, hazardous materials..., Hazardous Materials

Education
Solano Community College   2005 — 2007
Associate of Science (A.S.), Fire Science/Fire-fighting

California Maritime Academy   1998 — 2002
Bachelor's degree, Mechanical Engineering

Archbishop Mitty   1994 — 1998
High School

Experience
Boardwalk Pipeline Partners, LP  March 2013 - Present
Doyle Land Services  January 2012 - Present
Gullett and Associates   2010 - May 2012
Doyle Land Services  January 2010 - May 2010
Contract Land Staff  January 2009 - December 2009
Universal Field Services  2007 - 2008
OGM Land/Percheron Acquisitions   2007 - 2008
Epoch Well Services  2000 - 2001
Firestone   1991 - 1992

Skills
Project Management, Land Acquisition, Title Research, Microsoft Office, Negotiation, Pipelines, Easements, Permitting, Due Diligence, Contract Negotiation, Problem Solving, Natural Gas, Access, Research, PowerPoint, Public Relations, Word, Excel, Oil, Contract Management, Mergers, Supervisory Skills, Real Estate, Team Building, Scheduling, Analysis, Transportation, Gas, Outlook, Land, Strategic Planning, Purchasing, Team Leadership, Operations Management, Sales Management, Microsoft Word, Petroleum, Microsoft Excel, Mineral Rights, Process Scheduler, Oil/Gas, Title Searches, Oil & Gas Industry, Energy, Energy Industry, Title Opinions, Mergers & Acquisitions, Titles, Leases, Onshore

Education
Blinn College

University of Houston

Experience
One Love Charters   December 2014 - Present
The Fish House  May 2014 - September 2014
St. Thomas Jetriders   December 2012 - May 2014
Landos Custom Choppers   2006 - October 2013
Firestone   March 2011 - September 2012
Irbit Motorworks of America   January 2008 - March 2009

Skills
Customer Satisfaction, Automotive, Inventory Management, Vehicles, Automobile, Automotive Aftermarket, Profit, Training, Inventory Control, Sales, Automotive Repair, Customer Retention, Customer Service, Sales Management, Retail

Education
Merchant Mariner   2012 — 2013
Master 100 gross tons, Master of Near Coastal/ Great Lakes of a motor vessel

Motorcycle Mechanics Institute   2004 — 2006
Motorcycle Mechanics, Harley Davidson, Suzuki

Arizona State University   2003 — 2004
Aviation, Aviation

Woodinville High School   2001 — 2003
General, General

Experience
Firestone   September 2014 - Present
Firestone   July 2013 - September 2014
Firestone   2002 - 2013
General Motors  1982 - 2002

Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Relations, Customer Experience, Retail Store Manager, Retail Management, Service Management, Employee Management, B to B sales, Retail Sales, Purchasing, Profit Maximization, Technical Support, Automotive Engineering, ASE Master Technician, Vehicle Maintenance, Automotive Repair, Educational Leadership, Team Building, Team Leadership, Inventory Management, Inventory Control, Expense Management, Expense Budgeting, Operating Expenses, Cost Control, Quality Assurance, Quality Control, Interviewing Skills, Sales Hiring, Technical Hiring, Staff Training

Education
Brookdale Community College   1985 — 1987
Bachelor of Arts (B.A.), Automobile/Automotive Mechanics Technology/Technician

Experience
Giganet Sales   April 2014 - Present
DFW Telecom   September 2013 - April 2014
Altec Industries  February 2007 - January 2012
Briggs Equipment  2005 - 2007
Firestone   May 2005 - June 2005
United States House of Representatives  2005 - 2005
University of North Texas  2004 - 2005
Aquatic Industries   2003 - 2004

Skills
Product Development, Sales Process, International Business, Salesforce.com, Social Media, Marketing, Account Management, Training, Brand Developement, Sales, Building Relationships, Business Development, Brand Development, Operations Management, Sales Operations, Manufacturing, Leadership, Negotiation, Customer Service, Cold Calling, Strategic Planning, New Business Development, Management, Competitive Analysis, Telecommunications, Budgets, Contract Negotiation, Direct Sales, Sales Management, Product Marketing, Marketing Strategy, Start-ups, Product Management, Solution Selling, Project Management, B2B, Strategic Partnerships

Education
University of North Texas   2002 — 2005
BA, Political Science, Magna Cum Laude (3.92 GPA)

Austin Community College   2000 — 2002

Experience
Acosta Sales & Marketing  June 2014 - Present
Firestone   April 2010 - June 2014
Town of Little Elm  June 2002 - August 2006

Skills
Sales, Customer Satisfaction, Inventory Management, Customer Retention, Sales Management, Marketing Strategy, Sales Process, Creative Strategy, Marketing, Automotive, Structural Firefighting, Wildland Firefighting, Paramedic, Trend Forecasting, Market Research, Brand Management

Education
University of North Texas   2011 — 2013
Bachelor's degree, Marketing

North Central Texas College   2009 — 2010
Associate's Degree, General Studies

North Central Texas College   2005 — 2006
Emergency Medical Technology/Technician (EMT Paramedic)

Brookhaven Community College   2003 — 2003
Fire Science/Fire-fighting

Experience
Commercial Radiator Repair   September 2011 - Present
NAPA Auto Parts  March 2008 - September 2011
Firestone   November 2006 - March 2008

Skills
Sales Management, Automotive, Sales, Customer Service, Account Management, New Business Development, Negotiation, Customer Satisfaction, Marketing Strategy, Product Development, Management, Strategic Planning, Team Building, Sales Process

Education
Belhaven University   2015 — 2019
Bachelor of Business Administration (B.B.A.)

Southwest Tennessee Community College   2015 — 2015
Welding Technology/Welder

Tennessee Technology Center at Memphis   2007 — 2008
Automotive Engineering Technology/Technician

Tennessee Technology Center at Jackson   2006 — 2007
Automotive Engineering Technology/Technician

Collierville High School   2002 — 2006

Experience
Sears, Roebuck and Co.   January 2015 - Present
Pep Boys  October 2011 - January 2015
Regions Financial Corporation  March 2011 - October 2011
JCPenney  November 2009 - January 2011
AT&T  February 2006 - September 2007
The Tire Pros   2005 - 2007
Firestone   July 2002 - March 2005

Skills
Store Management, Profit, Loss Prevention, Inventory Control, Retail, Merchandising, Retail Sales, Inventory Management, P&L, Visual Merchandising, Customer Satisfaction, Store Operations, Sales, Hiring, Driving Results, Customer Retention, POS, Sales Management, Shrinkage, Customer Service, Team Building, Sales Operations, Coaching, Management, Automotive, Operations Management, Training, Leadership, Pricing, Recruiting, Budgets, Automotive Aftermarket, Employee Training, Automobile, Sales Process, Team Leadership, P, Time Management, Marketing, Parts, Vehicles, Employee Relations, Account Management

Education
Alabama State University
Business Administration and Management, General

Experience
Firestone   2013 - Present
Ideal Niche Business Solutions, Inc.   2010 - 2013

Skills
Customer Service, Public Relations, Strategic Planning, Marketing Strategy, Project Management, Marketing Communications, Microsoft Office, New Business Development, Marketing, Social Media Marketing

Education
Centro Escolar University   1991 — 1995
Bachelor's degree, Tourism and Travel Services Management

Ateneo Graduate School of Business
Master's degree, Business Administration and Management, General

Experience
Prestige Mercedes Benz  January 2015 - Present
DCH Auto Group  March 2014 - February 2015
Firestone   December 2011 - February 2014
GameStop  October 2010 - November 2011
Firestone   February 2008 - April 2010

Skills
Customer Service, Microsoft Office, Loss Prevention, Store Management, Visual Merchandising, Social Media, Merchandising, Retail, PowerPoint, Microsoft Word, Microsoft Excel, Inventory Management, Store Operations, Retail Sales, Mac OS X

Education
Bergen Community College   2004 — 2007
Music Management

Mahwah High School   1997 — 2001

Experience
Lowe's Companies, Inc.   March 2015 - August 2015
Firestone   March 2013 - July 2014
VIP Tires & Service  2014 - 2014
Chili's  June 2010 - February 2012

Skills
Automotive Repair, Interpersonal Skills, Customer Service, Cooking, Inventory Management, Teamwork, Communication, Customer Satisfaction, Automotive

Education
Universal Technical Institute of Northern Texas, LLC   2012 — 2013
Associate's degree, Automotive Engineering Technology/Technician, 3.8 GPA

Plano East Senior High   2001 — 2003
Diploma

Experience
U.S. Department of Veterans Affairs   January 2015 - Present
Mad Flamingo Customizations   June 2012 - Present
El Cajon Harley   October 2013 - January 2015
Ashford University  May 2010 - March 2013
4 Wheel parts  September 2009 - May 2010
Drew Auto Center/ Drew Ford  June 2005 - September 2009
United States Marine Corps  July 2001 - July 2005
Firestone   July 2000 - March 2001

Skills
OSHA Introduction to..., 40 Hour Hazardous Waste..., OSHA Federal Hazard..., Leadership Management..., Hazardous Materials 8..., Military Experience, Military, Government, Leadership, Microsoft Office, Inventory Management, Microsoft Excel, Microsoft Word, Public Speaking, Military Operations, Supervising, DoD, Management, Military Logistics, Coaching, Weapons, PowerPoint, First Aid, Customer Satisfaction, Customer Service, Logistics, Student Financial Aid, Supervisory Skills, Student Recruiting, Sales, Higher Education, E-Learning, Adult Education, Organizational..., Military Training, Critical Thinking, Hazardous Materials, Maintenance, Operational Planning, Force Protection, Team Building, Operations Management, Vehicles, Product Development, Conflict Resolution, Time Management, Technical Writing, Analysis, Social Networking, Troubleshooting

Education
Brandman University, Part of the Chapman University System   2013 — 2014
Master's of science, Human Resources Management/Personnel Administration, General

Ashford University   2010 — 2012
Bachelor of Arts (B.A.), Social Sciences, 3.13

Grossmont College   2006 — 2009
Associate of Arts (A.A.), General Studies

Addison Central School   1999 — 2001
high school, General Studies

Coopers Education Center   1999 — 2000
auto mechanics, Automobile/Automotive Mechanics Technology/Technician

Experience
Firestone   October 2004 - Present

Skills
Automotive Aftermarket, Continuous Improvement, Customer Satisfaction, Customer Service, Inventory Management, Lean Manufacturing, Microsoft Word, Parts, Profit, Sales Management, Strategic Planning, Team Building, Team Leadership, Vehicles, Sales, Public Speaking, Leadership, Microsoft Excel, Operations Management, Process Improvement

Education
Ashford University   2014 — 2015
Bachelor of Business Administration (B.B.A.), Project Management

Lees-McRae College   1984 — 1986
Associate's degree, Political Science and Government

Experience
Firestone   Lead TechnicianFirestoneMay 2005 - Present

Skills
Automotive, Vehicles, Automotive Repair, Automotive Aftermarket, Automobile, Parts, Customer Satisfaction, Warranty, Continuous Improvement, Tires, Dealers, Powertrain

Education
Brookdale Community College   1996 — 1998
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician, Graduated with 4.0

Brookdale Community College   1996 — 1998
associates applied sciences, Automobile/Automotive Mechanics Technology/Technician, graduated with 4.0

Experience
Interline Brands  August 2013 - Present
Firestone   May 2008 - July 2012
Arley Wholesale, Inc.   October 2004 - April 2008

Skills
Organization, Financial Accounting, Microsoft Excel, Microsoft Word, Automotive, Warehousing, Forklift Operator, Cherry Picker, Mathematics, Experience Working with..., Computer Proficiency

Education
Bucks County Community College   2012 — 2015
ASSOCIATE OF ARTS: ACCOUNTING, Accounting and Business/Management

Bensalem High School   1999 — 2003
diploma

Experience
GHA Technologies  February 2013 - Present
CDW  February 2008 - October 2011
CDW-G  February 2008 - October 2011
2008 Tech Depot   June 2005 - January 2007
Firestone   March 2004 - July 2005
Office Team  August 2003 - February 2004
2003 DSL.net   August 2002 - June 2003
Microtech/SCM   June 1998 - July 2002
Microtech International, Inc   June 1998 - July 2002
Microtech International  1998 - 2002

Skills
Sales Process, XP, Sales Management, New Business Development, Sales, Cold Calling, Sales Operations, Networking, Account Management, Printers, Customer Service, Servers, Training, Solution Selling, Software Industry, Cloud Computing, Cisco Technologies, Salesforce.com, VoIP, HP, Management, Pre-sales, Direct Sales, SaaS, Channel Partners, Enterprise Software, Managed Services, Storage, Professional Services, Selling, Security, Virtualization, Business Development, Data Center, Strategic Partnerships, Lead Generation, CRM

Education
Bryant University   1997 — 1999
Applied Actuarial Mathematics

Notre Dame High School West

CT Computer Services, Inc
Computer Engineering studies; Applied Actuarial Mathematics and CIS studies

Experience
Roche  March 2014 - Present
WestBow Press   April 2008 - March 2014
Firestone   February 2013 - June 2013
John Wiley and Sons  January 2008 - April 2008
Sports Publishing, INC   October 2005 - July 2007
Macmillan Publishing  1992 - 1999

Skills
Copy Editing, Editing, Content Development, Ebooks, Salesforce.com, Social Media Marketing, Email Marketing, Copywriting, Online Advertising, Newsletters, Marketing Communications, Proofreading, Publications, Account Management, Advertising, Marketing Strategy, Public Relations, Press Releases, Content Management, Marketing, Project Management, Ektron Content..., SAP, Concur, Trade Shows, SEO, Management, Leadership, Event Planning, Online Marketing, Integrated Marketing, Direct Marketing, Building Relationships, Social Media, Digital Marketing, Lead Generation, CRM, Sales, Blogging

Education
Ball State University   1988 — 1992
Bachelor of Science (B.S.), Journalism

Experience
Firestone   September 2015 - Present
Firestone Complete Auto Care  October 2013 - Present
Dish Network  March 2011 - August 2012
Echostar (DISH Network)   2006 - 2008

Skills
People Development, Business Analysis, Leadership Development, Team Leadership, Department Development, Customer Service..., Customer Service..., Customer Service..., Training Delivery

Education
University of California, Davis   1996 — 1998

American InterContinental University
Bachelor of Business Administration (BBA), Entrepreneurship

Experience
DLH Resources Inc.   August 2008 - Present
Life of the South  August 2007 - July 2008
Life of the South  June 1988 - August 2007
Mauldin & Jenkins, LLC   January 1986 - June 1988
Firestone   June 1973 - January 1986

Skills
Financial Reporting, Accounting, Interim Executive..., Strategic Planning, Budgeting, Valuation Support, Mergers and..., Process Improvement, Banking, Financial Services, Mergers, Risk Management, Auditing, Budgets, Mergers & Acquisitions, Business Development, Financial Risk, Executive Management, Management, Valuation, Strategic Financial..., Microsoft Word, Leadership, Employee Benefits, Financial Modeling, Customer Service, Insurance, Finance, Program Management, Microsoft Office, Negotiation, Management Consulting, Team Building, New Business Development, Financial Analysis, Business Strategy, Pricing, Start-ups, Enterprise Risk..., Business Analysis, Investments, Captives, Due Diligence, Business Planning, Brokers, Reinsurance, Forecasting, Internal Controls, GAAP

Education
Valdosta State University   1981 — 1984
MBA, Business

Valdosta State University   1971 — 1973
BBA, Accounting

Abraham Baldwin Agricultural College   1969 — 1971
Associate Business, Business

Vienna High School   1965 — 1969

Experience
Americann Fire Sprinkler   March 2015 - Present
H&R Block  November 2012 - March 2015
Extreme Rhino   May 2011 - October 2012
Harvest Graphics   April 2010 - July 2012
RentSouce   August 2007 - February 2008
US Army  April 2004 - July 2007
Firestone   January 2003 - April 2004

Education
Centriq Training   2010 — 2010
I.T Administrator Track Program

Truman High School   1998 — 2002
CAD/CADD Drafting, Design Technology, Art, Metals, Computer Science., 12

Experience
Airborne Auto   August 2015 - Present
The Goodyear Tire & Rubber Company  May 2015 - August 2015
Gault Toyota   November 2014 - March 2015
Firestone   July 2014 - October 2014

Education
Onondaga Community College   2007 — 2009
Associate of Arts and Sciences (AAS), Automobile/Automotive Mechanics Technology/Technician

Broome Community College
Associate of Arts and Sciences (AAS), Automobile/Automotive Mechanics Technology/Technician

Experience
AdvancePierre Foods  November 2013 - Present
Air Products and Chemicals  October 2011 - November 2013
Firestone   August 2010 - June 2011
Vulcan Materials Company  June 2006 - April 2010
Solo Cup Company  December 2004 - February 2006
US Navy  September 2001 - August 2004
US Navy  January 1995 - September 2001
US Navy  August 1984 - January 1995

Skills
Navy, Continuous Improvement, Military, Preventive Maintenance, Six Sigma, Process Improvement, Cross-functional Team..., Maintenance Management, Analysis, Lean Manufacturing, Team Leadership, Program Management, Training, Factory, Root Cause Analysis

Education
American InterContinental University   2002 — 2004
Bachelor, Information Technology

Experience
Fort Carson Auto Craft Center   August 2011 - Present
Ok Wheel and Brake   May 2009 - June 2011
Firestone   August 2009 - December 2009

Education
Eastern Oklahoma County Technology Center   2005 — 2008
Course completion, Automobile/Automotive Mechanics Technology/Technician

School name:   1994 — 2004
Bachelor's Degree, Professional Aeronautics

Experience
B & K Firestone, Inc.   June 1991 - Present
Firestone   April 1977 - February 1991

Skills
Automotive, Vehicles, Sales Management, Automobile, Customer Service, New Business Development, Strategic Planning, Negotiation, Marketing Strategy, Team Building, Microsoft Office, Business Strategy, Sales, Marketing, Coaching, Project Management, Automotive Aftermarket, Purchasing

Education
Arizona State University   1972 — 1973

HAWTHORNE HIGH SCHOOL   1967 — 1970

Experience
T-N-T AUTOMOTIVE & CYCLE REPAIR   March 2009 - Present
Firestone   May 1989 - February 2008

Skills
Problem Solving, Customer Relations, Vehicles, Customer Service, Automotive Aftermarket, Parts, Customer Satisfaction, Purchasing, Team Building, Sales Management, Inventory Management, Motorcycle, Truck, Retail, Negotiation, New Business Development, Sales, Management

Education
Thomas Jefferson   1972 — 1976

Brookhaven Community College
Business Administration and Management, General

Experience
Firestone   March 2010 - Present

Skills
Transportation

Education
Ashford University   2009 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.71 GPA

Experience
Firestone   January 2012 - Present
AutoZone  February 2009 - November 2011
Bank of America  March 2005 - August 2007

Skills
Vehicles, Sales Operations, Sales Management, Sales, Retail, Leadership, Microsoft Excel, Profit, Inventory Management, Inventory Control, Income Statement, Customer Service, Customer Satisfaction, Customer Retention, Automotive Aftermarket, Automotive, Automobile

Education
California State University-Fullerton   2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Orange Coast College   2005 — 2009
Associate of Arts (A.A.), Business Administration and Management, General

Experience
lexus of masspequa   October 2009 - August 2011
firestone   January 2008 - October 2009
mavis tire  March 2007 - January 2008

Skills
im really good with...

Education
Career Institute of Health and Technology   2006 — 2006
diploma, automotive

west babylon senior high school   2000 — 2004
diploma

Experience
Firestone   2000 - 2011
Pacific bell Wireless  May 1998 - October 2000

Education
California State University-Chico   1977 — 1980
Business, Management, Marketing, and Related Support Services

Experience
The Salvation Army  December 2013 - Present
Altec  September 2013 - October 2013
Transervice Logistics Inc.  June 2013 - July 2013
Firestone   March 2013 - June 2013
UPS  May 2011 - July 2012
Walmart  July 2010 - February 2011
Swift Transportation  April 2007 - June 2010
US Army  August 2004 - February 2007

Skills
Trucking, Transportation, LTL, CDL Class A, DOT regulations, Hazardous Materials, Military, DOT Compliance, Troubleshooting, Customer Satisfaction, Microsoft Word, Heavy Equipment, Truckload, Truck Driving, Pallet Jack, Defensive Driving, Maintenance, Automotive Repair, Hand Tools, Unloading, Continuous Improvement

Education
Universal Technical Institute of Northern Texas, LLC   2011 — 2012
Technical Diploma, Automotive / Diesel Technology

Los Alamitos High School   1996 — 2000
Diploma, General Studies

Commercial Driver Services - Lakewood, WA

Experience
Safety Kleen a Clean Harbors Company   September 2003 - Present
Safety Kleen Systems Inc  June 2003 - Present
Firestone   October 2001 - March 2002
Choice One Communications  January 2001 - September 2001
Self Employed - Real Estate Broker and Appraiser   September 1983 - September 2001
CTSI A Division of Commonwealth Communications   August 1999 - December 2000
City of Syracuse  September 1994 - August 1999

Skills
RCRA, Waste Management, Environmental Awareness, Environmental Compliance, Project Management, Account Management, New Business Development, EPA, Negotiation, Hazardous Waste..., Hazardous Materials, HAZWOPER, Waste, EHS, Environmental Services, Remediation, Recycling, Environmental..., Sales Management, Sales, Customer Retention, Waste Reduction, Solid Waste, Environmental Consulting, Disposal, ISO 14001, Phase I, Contract Negotiation, Operations Management, Selling, Wastewater Treatment, Sales Operations, Water, Environmental Impact..., DOT regulations

Education
Safety Kleen Systems   2012 — 2012
Lean/Six Sigma Green Belt - Opex, Operations

Columbia College (NY)   1990 — 1993
Associate of Arts (A.A.), Business Administration and Management, General

Alfred State College - SUNY College of Technology   1974 — 1975
Automotive Specialist

Experience
Firestone   November 2013 - Present
Sam's Club  June 2009 - November 2013
Sam's Club  June 2009 - November 2013
Walmart  2011 - 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English

Education
University of South Carolina-Aiken   2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General

Prairie State College   2009 — 2010
Business Administration and Management, General

American Academy of Art   2008 — 2009
Figure Drawing

Purdue University Calumet   2007 — 2008

Experience
PetEdge  March 2012 - Present
Northside Convience   June 2011 - February 2012
Office Depot  July 2010 - October 2010
Firestone   August 2009 - February 2010

Skills
Problem Solving, Determination, Superior Work Ethic, Learning Quickly

Education
Universal Technical Institute of Massachusetts Inc   2008 — 2009
certificate of completion, Automotive Engineering Technology/Technician

Chelmsford High School   2001 — 2006
High School Diploma

Experience
Securitas Security Services  August 2013 - Present
The Home Depot  June 2013 - September 2013
Midas Auto Service  March 2011 - April 2013
Firestone   March 2009 - March 2011

Skills
Automotive Repair, Vehicles, Tires, Automobile, Brake, Suspension, Automotive, Customer Satisfaction, Customer Retention

Education
Baker College of Flint   2009 — 2013
Associate of applied Science, Criminal Justice

Experience
Firestone  

Skills
Microsoft Excel, Microsoft Word, Employee Training, Competency Based..., Business Ethics, Customer Engagement, Financial Analysis, Business Strategy, Scheduling, Coaching & Mentoring, Project Management

Education
Benedictine University
Business Managment and Organizational Behavior, 3.954

Experience
Firestone   January 2014 - Present
Mercedes Benz of Freehold  2002 - 2013
Freehold Nissan   1983 - 2002

Skills
Excellent people skills, Constant positive..., Skilled multi-tasker, Broad "hands on"..., Strong work ethic, Customer Satisfaction, Skilled Multi-tasker, Budgets, Customer Retention, Strategy, Recruiting, Leadership, Vehicles, Aftersales, Warranty, Management, People Skills, Automotive, Automotive Aftermarket, Continuous Improvement, Parts, Pricing, Sales, Sales Management, Team Leadership

Education
Firestone
Continuing training in customer service skills

Mercedes Benz   2002 — 2013
Extensive training in automotive technology, best business practices and consumer relations

Brookdale Community College   1983 — 1985
Automotive Technology

DCH Vision 2000
Company led training to achieve higher levels of success through trust and teamwork building skills.

Experience
Loomis  January 2015 - Present
Precision Tune Auto Care  November 2014 - December 2014
Luther Automotive Group  February 2014 - October 2014
Firestone   November 2013 - December 2013
CARQUEST Auto Parts  May 2013 - December 2013
North Memorial Health Care  January 2006 - October 2010
Loram Maintenance of Way, Inc.   March 2001 - February 2005
Cadillac Plastic  January 1998 - March 2001
Hartung Glass Industries  January 1996 - January 1998
UXB International, Inc.   May 1995 - February 1996

Education
St Paul College   2013 — 2014
Automobile/Automotive Mechanics Technology/Technician

South Central College   2006 — 2008
Associate of Arts and Sciences (A.A.S.), Emergency Medical Technology/Technician (EMT Paramedic)

ITT Technical Institute-Seattle   1999 — 2000
Electrical and Electronics Engineering

Experience
JD Byrider Auto Sales   December 2014 - Present
Firestone   December 2008 - December 2014
Michel Tires Plus   October 2005 - December 2008

Skills
Customer Service, Sales, Customer Satisfaction, Customer Retention, Retail, Inventory Management, Automotive, Inventory Control, Sales Management, Merchandising, Account Management, Vehicles, Automotive Aftermarket, Purchasing, Coaching, Negotiation, Management, Sales Process, Automotive Repair, Retail Automotive, Budgets, Training, Profit

Education
James A Rhodes State College   2003 — 2007
Digital Media

Apollo Career Center   1999 — 2001
Welding and Fabrication

Experience
Firestone   Radiology TransportCentraState Healthcare SystemJune 2012 - Present

Education
CHI Institute-Philadelphia   2008 — 2009
Electrician