Service Intelligence
Industry: Bank
DescriptionFounded: 1992 Parent organization: In-Touch Insight Systems Inc.
Service Intelligence List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Service Intelligence. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Service Intelligence Salaries. You can even request information on how much does Service Intelligence pay if you want to. Learn about salaries, pros and cons of working for Service Intelligence directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
51 Service Intelligence employees in database. Find out everything there's to know about Service Intelligence employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Service Intelligence Employees
Employee
Years
Job
Industry
Debbie Nordstrom Debbie Nordstrom's Service Intelligence Experience April 2006 - March 2009
Job Director, Sales and Customer Service at the Alberta Ballet
Industry Performing Arts
Experience
Alberta Ballet August 2015 - Present
3P Learning (Mathletics) Canada August 2010 - May 2015
Service Intelligence April 2006 - March 2009
Service Intelligence April 2006 - June 2008
SAFEWAY Calgary 2002 - 2005
Safeway 1993 - 2002
Safeway 1991 - 1993
Skills
Leadership, Strategic Planning, Customer Service, Team Leadership, Customer Satisfaction, Human Resources, Training, Recruiting, Data Analysis, Analysis, Program Management, Quality Assurance, CRM, Operations Management, Process Improvement, Strategy, Team Management, Market Research, Management, Coaching, Time Management, Forecasting, Marketing Strategy, New Business Development, Sales, Sales Management, Sales Operations, Team Building, Account Management, Marketing, Budgets, Interviews
Education
Mount Royal University
Alberta Ballet August 2015 - Present
3P Learning (Mathletics) Canada August 2010 - May 2015
Service Intelligence April 2006 - March 2009
Service Intelligence April 2006 - June 2008
SAFEWAY Calgary 2002 - 2005
Safeway 1993 - 2002
Safeway 1991 - 1993
Skills
Leadership, Strategic Planning, Customer Service, Team Leadership, Customer Satisfaction, Human Resources, Training, Recruiting, Data Analysis, Analysis, Program Management, Quality Assurance, CRM, Operations Management, Process Improvement, Strategy, Team Management, Market Research, Management, Coaching, Time Management, Forecasting, Marketing Strategy, New Business Development, Sales, Sales Management, Sales Operations, Team Building, Account Management, Marketing, Budgets, Interviews
Education
Mount Royal University
Paula Thompson's Service Intelligence Experience 2001 - 2002
Job Senior Director, Human Resources at Superior Propane
Industry Oil & Energy
Experience
Superior Propane February 2013 - Present
Superior Propane November 2010 - Present
CGGVeritas February 2007 - November 2010
Hospitality Inns Ltd/Delta Calgary South 2004 - 2007
Service Intelligence 2001 - 2002
3M Touch Systems 1998 - 2002
Skills
Performance Management, Deferred Compensation, Employee Relations, HRIS, Interviews, Organizational..., Corporate Communications, Human Resources, Change Management, Strategic Human..., Strategy, Employee Engagement, Employee Recognition, Succession Planning, Onboarding, Talent Acquisition, Management, Workforce Planning, Recruiting, Strategic Planning, Talent Developer, Leadership
Education
Acadia University 1987 — 1991
BA, Sociology
Superior Propane February 2013 - Present
Superior Propane November 2010 - Present
CGGVeritas February 2007 - November 2010
Hospitality Inns Ltd/Delta Calgary South 2004 - 2007
Service Intelligence 2001 - 2002
3M Touch Systems 1998 - 2002
Skills
Performance Management, Deferred Compensation, Employee Relations, HRIS, Interviews, Organizational..., Corporate Communications, Human Resources, Change Management, Strategic Human..., Strategy, Employee Engagement, Employee Recognition, Succession Planning, Onboarding, Talent Acquisition, Management, Workforce Planning, Recruiting, Strategic Planning, Talent Developer, Leadership
Education
Acadia University 1987 — 1991
BA, Sociology
Linda Bergeron Linda Bergeron's Service Intelligence Experience January 2003 - October 2008
Job Directrice adjointe chez Synergie Hunt International
Industry Staffing and Recruiting
Experience
Synergie Hunt International November 2014 - Present
Hunt Personnel January 2009 - Present
Service Intelligence January 2003 - October 2008
DMR Conseil March 1999 - March 2001
Skills
Hiring Practices, Client Services, HR Consulting, Recruiting, Human Resources, Talent Acquisition, Employee Relations, Technical Recruiting, Performance Management, Sourcing, Interviews, Management, Contract Recruitment, Executive Search, HR Policies, Onboarding, Applicant Tracking..., Coaching
Education
Université du Québec - Télé-université 2000 — 2008
Certificat RH, Ressources humaines
Synergie Hunt International November 2014 - Present
Hunt Personnel January 2009 - Present
Service Intelligence January 2003 - October 2008
DMR Conseil March 1999 - March 2001
Skills
Hiring Practices, Client Services, HR Consulting, Recruiting, Human Resources, Talent Acquisition, Employee Relations, Technical Recruiting, Performance Management, Sourcing, Interviews, Management, Contract Recruitment, Executive Search, HR Policies, Onboarding, Applicant Tracking..., Coaching
Education
Université du Québec - Télé-université 2000 — 2008
Certificat RH, Ressources humaines
Andrew Byrum Andrew Byrum's Service Intelligence Experience May 2000 - March 2001
Job Administrative Assistant/Coordinator/Receptionist/Prospective medical coder
Industry Hospital & Health Care
Experience
Plymouth Housing Group October 2003 - February 2015
Plymouth Housing Group September 2002 - October 2003
Avenue One Restaurant July 2001 - July 2002
Service Intelligence May 2000 - March 2001
Skills
International..., HUD policy, Outlook, Microsoft Office, Editing, Nonprofits, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Teaching
Education
The University of Texas at Austin 1988 — 1992
Bachelor's degree, English
Plymouth Housing Group October 2003 - February 2015
Plymouth Housing Group September 2002 - October 2003
Avenue One Restaurant July 2001 - July 2002
Service Intelligence May 2000 - March 2001
Skills
International..., HUD policy, Outlook, Microsoft Office, Editing, Nonprofits, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Teaching
Education
The University of Texas at Austin 1988 — 1992
Bachelor's degree, English
Debra Knowles's Service Intelligence Experience April 1999 - October 1999
Job Solutions Executive Compliance Division at HCCS, a HealthStream Company
Industry E-Learning
Experience
HCCS, a HealthStream Company August 2009 - Present
Element K April 2001 - July 2009
iGeneration December 1999 - April 2001
Service Intelligence April 1999 - October 1999
ExecuTrain October 1997 - April 1999
ExecuTrain April 1995 - October 1997
HTR April 1993 - January 1995
Memorex Telex January 1991 - April 1993
Lanier Business Products June 1977 - January 1991
Skills
Salesforce.com, Solution Selling, SaaS, Account Management, Healthcare, Management, Sales Process, Selling, New Business Development, Direct Sales, Sales Management, Lead Generation, Contract Negotiation, Enterprise Software, Sales, Cold Calling, CRM, Strategic Planning, Process Improvement, Training, Business Development, Program Management, Business Strategy
Education
Auburn University at Montgomery
HCCS, a HealthStream Company August 2009 - Present
Element K April 2001 - July 2009
iGeneration December 1999 - April 2001
Service Intelligence April 1999 - October 1999
ExecuTrain October 1997 - April 1999
ExecuTrain April 1995 - October 1997
HTR April 1993 - January 1995
Memorex Telex January 1991 - April 1993
Lanier Business Products June 1977 - January 1991
Skills
Salesforce.com, Solution Selling, SaaS, Account Management, Healthcare, Management, Sales Process, Selling, New Business Development, Direct Sales, Sales Management, Lead Generation, Contract Negotiation, Enterprise Software, Sales, Cold Calling, CRM, Strategic Planning, Process Improvement, Training, Business Development, Program Management, Business Strategy
Education
Auburn University at Montgomery
Bruce Cerbone, MA, BCCC's Service Intelligence Experience December 2002 - June 2004
Job Counselor, Coach, Speaker, Advocate for thriving lives.
Industry Individual & Family Services
Experience
Endless Potential Counseling & Coaching, Llc February 2015 - Present
InfinityGroup for EndlessPotential, LLC January 2014 - Present
Piedmont Church January 2012 - January 2014
Generation Mortgage Co. May 2009 - June 2013
Refuge Church February 2010 - April 2011
Argistics March 2008 - April 2011
NorthStar Church April 2005 - February 2010
Market Force Information August 2007 - March 2008
ServiceCheck, Inc. August 2005 - August 2007
Service Intelligence December 2002 - June 2004
Skills
Sales, Sales Management, Account Management, Team Building, Business Development, Mortgage Lending, Selling, Leadership, SaaS, Retail, Loans, Management, Customer Experience, Customer Service, FHA, Banking, Executive Management, Customer Retention, Marketing, Mortgage Banking, Loan Origination, Refinance, Credit, Reverse Mortgages, Residential Mortgages, Strategy, New Business Development, Start-ups, Strategic Planning, Leadership Development, Mental Health Counseling
Education
Liberty University 2013 — 2014
Master of Arts (M.A.) Human Services Counseling, Leadership Development
Western Connecticut State University 1981 — 1986
Bachelor of Science, Political Science and Government
Endless Potential Counseling & Coaching, Llc February 2015 - Present
InfinityGroup for EndlessPotential, LLC January 2014 - Present
Piedmont Church January 2012 - January 2014
Generation Mortgage Co. May 2009 - June 2013
Refuge Church February 2010 - April 2011
Argistics March 2008 - April 2011
NorthStar Church April 2005 - February 2010
Market Force Information August 2007 - March 2008
ServiceCheck, Inc. August 2005 - August 2007
Service Intelligence December 2002 - June 2004
Skills
Sales, Sales Management, Account Management, Team Building, Business Development, Mortgage Lending, Selling, Leadership, SaaS, Retail, Loans, Management, Customer Experience, Customer Service, FHA, Banking, Executive Management, Customer Retention, Marketing, Mortgage Banking, Loan Origination, Refinance, Credit, Reverse Mortgages, Residential Mortgages, Strategy, New Business Development, Start-ups, Strategic Planning, Leadership Development, Mental Health Counseling
Education
Liberty University 2013 — 2014
Master of Arts (M.A.) Human Services Counseling, Leadership Development
Western Connecticut State University 1981 — 1986
Bachelor of Science, Political Science and Government
Brian Cowdery's Service Intelligence Experience July 2007 - September 2009
Job Sr. Software Developer at GEOTrac International
Industry Computer Software
Experience
GEOTrac International March 2013 - Present
The Bearded Developer .co January 2013 - Present
Evoco Inc. March 2012 - March 2013
jBilling.com September 2009 - March 2012
Service Intelligence July 2007 - September 2009
Skills
Java, J2EE, EJB3, JPA, Hibernate, Spring, JBoss, JSF, Groovy on Grails, C#, ASP.NET AJAX, Perl, Ruby, PostgreSQL, MySQL, SQL Server, Web Design, HTML, CSS, JavaScript, Tomcat, Software Development, Scrum, EJB, Agile Methodologies, Microsoft SQL Server, Java Enterprise Edition, Continuous Integration, TeamCity, CruiseControl, SQL, Web Services, Subversion, ASP.NET, jQuery, TFS, JBoss Application Server, Linux, AJAX, IIS, ASP.NET MVC, Maven, MVC, Ant, Requirements Analysis, Test Driven Development, SDLC, JSON, Cloud Computing, Git
Education
Southern Alberta Institute of Technology 2002 — 2006
Diploma, Computer Technology
GEOTrac International March 2013 - Present
The Bearded Developer .co January 2013 - Present
Evoco Inc. March 2012 - March 2013
jBilling.com September 2009 - March 2012
Service Intelligence July 2007 - September 2009
Skills
Java, J2EE, EJB3, JPA, Hibernate, Spring, JBoss, JSF, Groovy on Grails, C#, ASP.NET AJAX, Perl, Ruby, PostgreSQL, MySQL, SQL Server, Web Design, HTML, CSS, JavaScript, Tomcat, Software Development, Scrum, EJB, Agile Methodologies, Microsoft SQL Server, Java Enterprise Edition, Continuous Integration, TeamCity, CruiseControl, SQL, Web Services, Subversion, ASP.NET, jQuery, TFS, JBoss Application Server, Linux, AJAX, IIS, ASP.NET MVC, Maven, MVC, Ant, Requirements Analysis, Test Driven Development, SDLC, JSON, Cloud Computing, Git
Education
Southern Alberta Institute of Technology 2002 — 2006
Diploma, Computer Technology
Caroline (Lebrero) Ladouceur Caroline (Lebrero) Ladouceur's Service Intelligence Experience January 2004 - April 2010
Job Calgary Region Customer Service at Federated Cooperatives Limited
Industry Market Research
Experience
Federated Co-operatives Limited April 2012 - Present
Brookfield Global Relocation Services January 2011 - June 2011
Service Intelligence January 2004 - April 2010
TELUS June 1998 - January 2003
Siemens January 1996 - January 1997
Skills
Account Management, French, English, Creative Problem Solving, Customer Satisfaction, Salesforce.com, Problem Solving, Market Research, Forecasting, Team Leadership, Management, Coaching, Strategic Planning, Program Management, Customer Service, New Business Development, CRM, Team Building
Education
Calgary Real Estate Board 2003 — 2003
Real Estate Agents Program, Residential
Concordia University 1993 — 1997
Bachelor of Arts, Major Psychology
CEGEP - John Abbott College 1991 — 1993
Degree, Social Sciences
Federated Co-operatives Limited April 2012 - Present
Brookfield Global Relocation Services January 2011 - June 2011
Service Intelligence January 2004 - April 2010
TELUS June 1998 - January 2003
Siemens January 1996 - January 1997
Skills
Account Management, French, English, Creative Problem Solving, Customer Satisfaction, Salesforce.com, Problem Solving, Market Research, Forecasting, Team Leadership, Management, Coaching, Strategic Planning, Program Management, Customer Service, New Business Development, CRM, Team Building
Education
Calgary Real Estate Board 2003 — 2003
Real Estate Agents Program, Residential
Concordia University 1993 — 1997
Bachelor of Arts, Major Psychology
CEGEP - John Abbott College 1991 — 1993
Degree, Social Sciences
Fuyo Amy Watanabe Fuyo Amy Watanabe's Service Intelligence Experience 2006 - 2008
Job Currently seeking part time projects
Industry Information Technology and Services
Experience
Maternity Leave January 2014 - Present
AE Data Incorporated 1998 - Present
University of Calgary December 2011 - December 2013
Cenovus Energy April 2012 - November 2013
TransAlta August 2011 - November 2011
Enerplus January 2011 - August 2011
Cenovus Energy 2010 - 2011
Enerplus 2008 - 2010
Service Intelligence 2006 - 2008
Devon Energy 2005 - 2006
Skills
Tableau, Crystal Reports, Business Objects, Xcelsius, Business Analysis, Business Intelligence, Requirements Gathering, Dashboards, Oil, Requirements Analysis, Dashboard, Petroleum, Integration, Business Intelligence..., SSRS, Data Warehousing, SQL, Databases, Oracle, Data Integration, Data Modeling, Microsoft SQL Server
Education
Mount Royal University 2011 — 2011
Business Analysis Extension Certificate
Northern Alberta Institute of Technology 1994 — 1996
Computer Systems Technology
Maternity Leave January 2014 - Present
AE Data Incorporated 1998 - Present
University of Calgary December 2011 - December 2013
Cenovus Energy April 2012 - November 2013
TransAlta August 2011 - November 2011
Enerplus January 2011 - August 2011
Cenovus Energy 2010 - 2011
Enerplus 2008 - 2010
Service Intelligence 2006 - 2008
Devon Energy 2005 - 2006
Skills
Tableau, Crystal Reports, Business Objects, Xcelsius, Business Analysis, Business Intelligence, Requirements Gathering, Dashboards, Oil, Requirements Analysis, Dashboard, Petroleum, Integration, Business Intelligence..., SSRS, Data Warehousing, SQL, Databases, Oracle, Data Integration, Data Modeling, Microsoft SQL Server
Education
Mount Royal University 2011 — 2011
Business Analysis Extension Certificate
Northern Alberta Institute of Technology 1994 — 1996
Computer Systems Technology
Randy Brookes's Service Intelligence Experience 2006 - 2008
Job Executive Vice President at Cognera
Industry Computer Software
Experience
Harris Computer Systems April 2012 - Present
independent May 2009 - Present
Cognera November 2011 - April 2012
Cognera February 2011 - October 2011
Cognera Corp. August 2010 - February 2011
Cognera March 2008 - August 2010
Service Intelligence 2006 - 2008
Service Intelligence 2000 - 2006
ATCO I-Tek 1997 - 1999
Skills
Team Leadership, Business Analysis, Change Management, Program Management, Strategic Planning, Management, Contract Management, Analysis, Team Building, Customer Service, Budgets, Administration, Coaching, Human Resources, Process Engineering, System Administration, Process Improvement, Project Management, Requirements Analysis, Budgeting, Customer Relations, Start-ups, Integration, Strategy, Business Intelligence, Project Planning, Business Planning, Leadership, Vendor Management, Product Management
Education
University of Guelph 2009 — 2010
Certification, Landscape Design
Southern Alberta Institute of Technology 1999 — 1999
Business Law; Economics
The University of Calgary 1983 — 1987
BSc, Chemistry
Harris Computer Systems April 2012 - Present
independent May 2009 - Present
Cognera November 2011 - April 2012
Cognera February 2011 - October 2011
Cognera Corp. August 2010 - February 2011
Cognera March 2008 - August 2010
Service Intelligence 2006 - 2008
Service Intelligence 2000 - 2006
ATCO I-Tek 1997 - 1999
Skills
Team Leadership, Business Analysis, Change Management, Program Management, Strategic Planning, Management, Contract Management, Analysis, Team Building, Customer Service, Budgets, Administration, Coaching, Human Resources, Process Engineering, System Administration, Process Improvement, Project Management, Requirements Analysis, Budgeting, Customer Relations, Start-ups, Integration, Strategy, Business Intelligence, Project Planning, Business Planning, Leadership, Vendor Management, Product Management
Education
University of Guelph 2009 — 2010
Certification, Landscape Design
Southern Alberta Institute of Technology 1999 — 1999
Business Law; Economics
The University of Calgary 1983 — 1987
BSc, Chemistry
Eric Larse Eric Larse's Service Intelligence Experience 1999 - 2001
Job Managing Member & Customer Experience Researcher, Kinesis CEM
Industry Market Research
Experience
Kinesis CEM, LLC March 2001 - Present
Service Intelligence 1999 - 2001
Market Trends 1995 - 1999
Skills
Market Research, Marketing Research, Analytics, Marketing Strategy, Business Strategy, Lead Generation, Public Speaking, Marketing Communications, Focus Groups, Strategic Planning, Business Development, Management Consulting, Data Analysis, Leadership, Segmentation
Education
University of Washington 1985 — 1989
BA, History
University of Washington 1985 — 1989
University of San Diego School of Law 1988 — 1988
Paralegal Certificate, Corporate & Real Estate Law
Kinesis CEM, LLC March 2001 - Present
Service Intelligence 1999 - 2001
Market Trends 1995 - 1999
Skills
Market Research, Marketing Research, Analytics, Marketing Strategy, Business Strategy, Lead Generation, Public Speaking, Marketing Communications, Focus Groups, Strategic Planning, Business Development, Management Consulting, Data Analysis, Leadership, Segmentation
Education
University of Washington 1985 — 1989
BA, History
University of Washington 1985 — 1989
University of San Diego School of Law 1988 — 1988
Paralegal Certificate, Corporate & Real Estate Law
Jennifer Scrabeck Jennifer Scrabeck's Service Intelligence Experience January 2011 - January 2013
Job Recruitment Assistant at HonorHealth formely Scottsdale Healthcare
Industry Executive Office
Experience
HonorHealth September 2014 - Present
The Charmed Cork May 2014 - Present
K2 Adventure Travel April 2013 - September 2014
Newco Structures, Inc. June 2013 - January 2014
Acosta Sales & Marketing January 2013 - June 2013
Service Intelligence January 2011 - January 2013
HealthcareSource August 2005 - January 2008
Paradise Valley Hospital July 2003 - June 2005
Dirt Pro Contracting, Inc. September 2002 - June 2003
Acosta Sales & Marketing October 2000 - April 2002
Skills
Web Page Design, Customer Service, Team Building, Leadership, Microsoft Word, Microsoft Excel, Budgets, Microsoft Office, Research, PowerPoint, Process Improvement, Healthcare, Web Design, Management, Project Management, Sales, Payroll, Employee Relations, Process Scheduler, Human Resources, Time Management, Accounting, Recruiting, Training, Onboarding, Event Planning, Coaching, Outlook, Team Leadership, Inventory Management, Program Management, Leadership Development, Fundraising, Analysis, Policy
Education
University of Phoenix 1997 — 1997
Human Resources Management Certificate, Business
Coastal Carolina Community College 1993 — 1993
1994, 1995
Francis Marion University 1990 — 1991
Associates, General
HonorHealth September 2014 - Present
The Charmed Cork May 2014 - Present
K2 Adventure Travel April 2013 - September 2014
Newco Structures, Inc. June 2013 - January 2014
Acosta Sales & Marketing January 2013 - June 2013
Service Intelligence January 2011 - January 2013
HealthcareSource August 2005 - January 2008
Paradise Valley Hospital July 2003 - June 2005
Dirt Pro Contracting, Inc. September 2002 - June 2003
Acosta Sales & Marketing October 2000 - April 2002
Skills
Web Page Design, Customer Service, Team Building, Leadership, Microsoft Word, Microsoft Excel, Budgets, Microsoft Office, Research, PowerPoint, Process Improvement, Healthcare, Web Design, Management, Project Management, Sales, Payroll, Employee Relations, Process Scheduler, Human Resources, Time Management, Accounting, Recruiting, Training, Onboarding, Event Planning, Coaching, Outlook, Team Leadership, Inventory Management, Program Management, Leadership Development, Fundraising, Analysis, Policy
Education
University of Phoenix 1997 — 1997
Human Resources Management Certificate, Business
Coastal Carolina Community College 1993 — 1993
1994, 1995
Francis Marion University 1990 — 1991
Associates, General
Andrew Assad's Service Intelligence Experience July 2000 - April 2001
Job Strategy & Insights Manager at Google
Industry Publishing
Experience
Google June 2014 - Present
Microsoft July 2013 - June 2014
Microsoft Advertising April 2012 - July 2013
Microsoft Advertising August 2010 - May 2012
Microsoft September 2007 - August 2010
Environics Research Group April 2001 - January 2007
TELUS Communications February 2006 - August 2006
Service Intelligence July 2000 - April 2001
MJ Ervin & Associates September 1998 - July 2000
Skills
Market Research, Marketing Strategy, Marketing Communications, Digital Marketing, Analytics, Online Advertising, Digital Strategy, Customer Insight, Strategy, Product Marketing, Marketing Research, Digital Media, Business Strategy, Content Strategy, Marketing, Social Media, Integrated Marketing, Business Planning, Strategic Partnerships, Mobile Marketing, Web Analytics, Brand Management, Competitive Analysis, Online Marketing, Lead Generation, Segmentation, SEM, CRM, E-commerce, Email Marketing, Multi-channel Marketing, Product Management, Creative Direction, Brand Development, B2B Marketing
Education
Kellogg School of Management, Northwestern University. 2009 — 2009
Course - Kellogg on Marketing, Marketing
The University of Calgary
Master of Business Administration (MBA)
Google June 2014 - Present
Microsoft July 2013 - June 2014
Microsoft Advertising April 2012 - July 2013
Microsoft Advertising August 2010 - May 2012
Microsoft September 2007 - August 2010
Environics Research Group April 2001 - January 2007
TELUS Communications February 2006 - August 2006
Service Intelligence July 2000 - April 2001
MJ Ervin & Associates September 1998 - July 2000
Skills
Market Research, Marketing Strategy, Marketing Communications, Digital Marketing, Analytics, Online Advertising, Digital Strategy, Customer Insight, Strategy, Product Marketing, Marketing Research, Digital Media, Business Strategy, Content Strategy, Marketing, Social Media, Integrated Marketing, Business Planning, Strategic Partnerships, Mobile Marketing, Web Analytics, Brand Management, Competitive Analysis, Online Marketing, Lead Generation, Segmentation, SEM, CRM, E-commerce, Email Marketing, Multi-channel Marketing, Product Management, Creative Direction, Brand Development, B2B Marketing
Education
Kellogg School of Management, Northwestern University. 2009 — 2009
Course - Kellogg on Marketing, Marketing
The University of Calgary
Master of Business Administration (MBA)
Stephanie Laborge Stephanie Laborge's Service Intelligence Experience March 2006 - December 2006
Job Research Study Coordinator at Alberta Health Services
Industry Individual & Family Services
Experience
Alberta Health Services 2011 - Present
UFA Co-operative Ltd May 2007 - July 2008
Service Intelligence March 2006 - December 2006
Skills
Training, Research, Recruiting
Education
The University of Calgary 2013 — 2017
Master of Education (M.Ed.), School and Applied Child Psychology
Athabasca University
Bachelor of Arts (BA), Psychology
Alberta Health Services 2011 - Present
UFA Co-operative Ltd May 2007 - July 2008
Service Intelligence March 2006 - December 2006
Skills
Training, Research, Recruiting
Education
The University of Calgary 2013 — 2017
Master of Education (M.Ed.), School and Applied Child Psychology
Athabasca University
Bachelor of Arts (BA), Psychology
Susan Derlein Susan Derlein's Service Intelligence Experience 1999 - 2000
Job Associate Broker at Realty Executives
Industry Real Estate
Experience
Realty Executives Tucson Elite-Green Valley March 2013 - Present
Keller Williams Southern Arizona March 2010 - March 2013
Realty Executives Southern Arizona February 2005 - March 2010
Brasher Real Estate 2002 - 2005
Rosenbluth International 2000 - 2001
Service Intelligence 1999 - 2000
BTI Americas 1996 - 1999
Maritz Travel Company 1991 - 1996
Skills
Valuation, Residential Homes, Investment Properties, Contract Negotiation, Real Estate, Foreclosures, Relocation, Marketing, Short Sales, REO, Sales, Luxury, Negotiation, Sellers, Vacation Homes, Buyer Representation, Single Family Homes, First Time Home Buyers, SFR, Listings, Move Up Buyers, Condos, New Home Sales, Investors, ABR, Referrals, Real Property, HUD, Buyers, New Homes, Townhomes, e-PRO, Relocation Buyers, Resellers, Real Estate Transactions, Seniors
Education
Thunderbird School of Global Management 1978 — 1979
MBA, International Business
Augustana College 1973 — 1976
BA, Spanish, Psychology
Realty Executives Tucson Elite-Green Valley March 2013 - Present
Keller Williams Southern Arizona March 2010 - March 2013
Realty Executives Southern Arizona February 2005 - March 2010
Brasher Real Estate 2002 - 2005
Rosenbluth International 2000 - 2001
Service Intelligence 1999 - 2000
BTI Americas 1996 - 1999
Maritz Travel Company 1991 - 1996
Skills
Valuation, Residential Homes, Investment Properties, Contract Negotiation, Real Estate, Foreclosures, Relocation, Marketing, Short Sales, REO, Sales, Luxury, Negotiation, Sellers, Vacation Homes, Buyer Representation, Single Family Homes, First Time Home Buyers, SFR, Listings, Move Up Buyers, Condos, New Home Sales, Investors, ABR, Referrals, Real Property, HUD, Buyers, New Homes, Townhomes, e-PRO, Relocation Buyers, Resellers, Real Estate Transactions, Seniors
Education
Thunderbird School of Global Management 1978 — 1979
MBA, International Business
Augustana College 1973 — 1976
BA, Spanish, Psychology
Darcy Paulsen Darcy Paulsen's Service Intelligence Experience May 2004 - February 2007
Job Regional Sales Director at Synerion Inc.
Industry Information Technology and Services
Experience
Synerion Inc. February 2015 - Present
PeopleFluent September 2014 - March 2015
ADP March 2013 - June 2014
ADP September 2011 - March 2013
In-Touch Insight Systems August 2011 - September 2011
Global Compliance February 2007 - August 2011
Service Intelligence May 2004 - February 2007
Service Intelligence June 2000 - May 2004
G4S June 1994 - August 2002
Skills
CRM, Strategy, Sales, Business Development, Sales Process, Salesforce.com, Training, Leadership, B2B, New Business Development, Lead Generation, Customer Retention, Account Management, Sales Operations, Selling, Solution Selling, Project Management, Program Management, Management, Negotiation, Strategic Planning, Team Building, SaaS, Outsourcing, Human Resources, Customer Service, Process Improvement, Direct Sales, Cold Calling, Marketing, Team Leadership, Start-ups, Consulting, Recruiting, Forecasting, Cross-functional Team..., Contract Negotiation, Enterprise Software, Strategic Partnerships, Coaching, Business Alliance..., Business Intelligence, Enterprise Technology..., Enterprise Solution..., Complex Sales
Education
The University of Calgary 2000 — 2001
BA, Politics
University of Calgary 1994 — 1998
B.A., Political Science; Business
Community and Volunteer
Synerion Inc. February 2015 - Present
PeopleFluent September 2014 - March 2015
ADP March 2013 - June 2014
ADP September 2011 - March 2013
In-Touch Insight Systems August 2011 - September 2011
Global Compliance February 2007 - August 2011
Service Intelligence May 2004 - February 2007
Service Intelligence June 2000 - May 2004
G4S June 1994 - August 2002
Skills
CRM, Strategy, Sales, Business Development, Sales Process, Salesforce.com, Training, Leadership, B2B, New Business Development, Lead Generation, Customer Retention, Account Management, Sales Operations, Selling, Solution Selling, Project Management, Program Management, Management, Negotiation, Strategic Planning, Team Building, SaaS, Outsourcing, Human Resources, Customer Service, Process Improvement, Direct Sales, Cold Calling, Marketing, Team Leadership, Start-ups, Consulting, Recruiting, Forecasting, Cross-functional Team..., Contract Negotiation, Enterprise Software, Strategic Partnerships, Coaching, Business Alliance..., Business Intelligence, Enterprise Technology..., Enterprise Solution..., Complex Sales
Education
The University of Calgary 2000 — 2001
BA, Politics
University of Calgary 1994 — 1998
B.A., Political Science; Business
Community and Volunteer
Gord Edwards's Service Intelligence Experience July 2005 - October 2006
Job Business Operations Professional
Industry Management Consulting
Experience
Missing Link (Business Operations Partnership) February 2008 - Present
JICF January 2007 - February 2008
Service Intelligence July 2005 - October 2006
ENMAX September 2002 - June 2005
WestJet May 2002 - August 2002
Nortel Networks August 2000 - December 2001
Nortel Networks May 1998 - July 2000
Skills
Project Management, Business Process..., Strategy, Process Improvement, Change Management, Outsourcing, Manufacturing, Management, Business Process, Mergers & Acquisitions, Supply Chain, Project Planning, Strategic Planning, Risk Management, Leadership
Education
The University of Calgary 1996 — 1998
MBA, Business
University of Waterloo 1977 — 1982
BASc, Engineering
Missing Link (Business Operations Partnership) February 2008 - Present
JICF January 2007 - February 2008
Service Intelligence July 2005 - October 2006
ENMAX September 2002 - June 2005
WestJet May 2002 - August 2002
Nortel Networks August 2000 - December 2001
Nortel Networks May 1998 - July 2000
Skills
Project Management, Business Process..., Strategy, Process Improvement, Change Management, Outsourcing, Manufacturing, Management, Business Process, Mergers & Acquisitions, Supply Chain, Project Planning, Strategic Planning, Risk Management, Leadership
Education
The University of Calgary 1996 — 1998
MBA, Business
University of Waterloo 1977 — 1982
BASc, Engineering
Andrea Haas Andrea Haas's Service Intelligence Experience January 2005 - March 2008
Job
Industry Construction
Experience
Trane Canada ULC November 2010 - Present
Husky Energy December 2008 - October 2010
Clean Energy Developments Corp March 2008 - December 2008
Service Intelligence January 2005 - March 2008
Sanmina July 2000 - December 2004
Education
McGill University 1995 — 1999
Bachelor of Arts (B.A.), Linguistics
Champlain Regional College, Lennoxville QC 1993 — 1995
Diploma of Collegial Studies, English Language and Literature/Letters
Trane Canada ULC November 2010 - Present
Husky Energy December 2008 - October 2010
Clean Energy Developments Corp March 2008 - December 2008
Service Intelligence January 2005 - March 2008
Sanmina July 2000 - December 2004
Education
McGill University 1995 — 1999
Bachelor of Arts (B.A.), Linguistics
Champlain Regional College, Lennoxville QC 1993 — 1995
Diploma of Collegial Studies, English Language and Literature/Letters
Stephanie Skipper's Service Intelligence Experience 1998 - 1999
Job Senior Management | Leadership | Training | Partnerships | Nonprofit Administration | HR Management Certificate
Industry Nonprofit Organization Management
Experience
Sigma Alpha Lambda National Leadership and Honors Organization 2004 - Present
A Beacon of Hope Women's Center 1999 - 2003
Service Intelligence 1998 - 1999
Visiting Nurse Health System/Hospice Atlanta 1996 - 1998
Atlanta Committee for the Olympic Games (ACOG) 1993 - 1996
Skills
Non-profit Leadership, Management, Strategic Partnerships, Volunteer Recruiting, Event Planning, Fundraising, Community Outreach, Non-profit..., Strategic Hiring, Human Resource..., Philanthropy, Community Organizing, Grants, Volunteer Management, Nonprofits, Community Development, Grant Writing, Program Development, Leadership Development, Youth Development, Community Engagement, Volunteer Training, Volunteering, Resource Development, Conflict Resolution, Event Management, Social Entrepreneurship, Charities, Staff Development, Public Relations, Alumni Relations, Member Relations, Youth Mentoring, Raiser's Edge, Strategic Communications, Leadership, Training, Public Speaking, Strategic Planning, Coaching
Education
Emory University
Certificate, Human Resources Management and Services
Florida State University
Bachelor's Degree
St. Thomas Aquinas High School
Sigma Alpha Lambda National Leadership and Honors Organization 2004 - Present
A Beacon of Hope Women's Center 1999 - 2003
Service Intelligence 1998 - 1999
Visiting Nurse Health System/Hospice Atlanta 1996 - 1998
Atlanta Committee for the Olympic Games (ACOG) 1993 - 1996
Skills
Non-profit Leadership, Management, Strategic Partnerships, Volunteer Recruiting, Event Planning, Fundraising, Community Outreach, Non-profit..., Strategic Hiring, Human Resource..., Philanthropy, Community Organizing, Grants, Volunteer Management, Nonprofits, Community Development, Grant Writing, Program Development, Leadership Development, Youth Development, Community Engagement, Volunteer Training, Volunteering, Resource Development, Conflict Resolution, Event Management, Social Entrepreneurship, Charities, Staff Development, Public Relations, Alumni Relations, Member Relations, Youth Mentoring, Raiser's Edge, Strategic Communications, Leadership, Training, Public Speaking, Strategic Planning, Coaching
Education
Emory University
Certificate, Human Resources Management and Services
Florida State University
Bachelor's Degree
St. Thomas Aquinas High School
Scott Holman Scott Holman's Service Intelligence Experience January 2006 - May 2011
Job Sales Professional
Industry Consumer Goods
Experience
Skechers October 2015 - Present
SureCall Contact Centers Ltd. June 2015 - September 2015
Compugen Inc November 2013 - June 2015
Performalogics Inc April 2011 - October 2013
Service Intelligence January 2006 - May 2011
Quicksilver Canada June 2007 - January 2010
Conversion Works April 2006 - August 2007
Discovery Hut Ltd January 2001 - January 2005
Skills
Customer Satisfaction, Customer Experience, Customer Service, Market Research, Data Analysis, Team Leadership, Marketing Research, Account Management, Customer Insight, Analysis, Sales, Salesforce.com, Online Research, Business Analysis, Recruiting, Coaching, Project Management, Team Building, Time Management, Leadership, Qualitative Research, Operations Management, Buyer Representation, CRM, Customer Retention, Management, Marketing, Program Management, Product Marketing, Purchasing, Quality Assurance, Training, Strategy, Public Relations, Strategic Planning, Direct Sales
Education
DeVry Institute of Technology 2001 — 2004
Bachelor of Science, Business Operations, 3.0/4.0 GPA GRADUATED
HEINZE Institute of Applied Computer Technology 2000 — 2001
Diploma, New Media Technician, 3.5/4.0 GPA GRADUATED
Skechers October 2015 - Present
SureCall Contact Centers Ltd. June 2015 - September 2015
Compugen Inc November 2013 - June 2015
Performalogics Inc April 2011 - October 2013
Service Intelligence January 2006 - May 2011
Quicksilver Canada June 2007 - January 2010
Conversion Works April 2006 - August 2007
Discovery Hut Ltd January 2001 - January 2005
Skills
Customer Satisfaction, Customer Experience, Customer Service, Market Research, Data Analysis, Team Leadership, Marketing Research, Account Management, Customer Insight, Analysis, Sales, Salesforce.com, Online Research, Business Analysis, Recruiting, Coaching, Project Management, Team Building, Time Management, Leadership, Qualitative Research, Operations Management, Buyer Representation, CRM, Customer Retention, Management, Marketing, Program Management, Product Marketing, Purchasing, Quality Assurance, Training, Strategy, Public Relations, Strategic Planning, Direct Sales
Education
DeVry Institute of Technology 2001 — 2004
Bachelor of Science, Business Operations, 3.0/4.0 GPA GRADUATED
HEINZE Institute of Applied Computer Technology 2000 — 2001
Diploma, New Media Technician, 3.5/4.0 GPA GRADUATED
Jeannie Buhr's Service Intelligence Experience October 1998 - January 2001
Job President Living Sky Consulting LLC
Industry Internet
Experience
Jordan Design-Build Group, LLC March 2013 - Present
CGI February 2001 - March 2009
Service Intelligence October 1998 - January 2001
Skills
Social Media, Social Media Marketing, Project Management, System Testing, Business Analysis, System Design, Requirements Management, Social Media Consulting, Training, WordPress, Business Process..., Business Process, Leadership, Requirements Analysis, SharePoint
Education
DeVry Institute of Technology
BS, Computer Information Systems
Jordan Design-Build Group, LLC March 2013 - Present
CGI February 2001 - March 2009
Service Intelligence October 1998 - January 2001
Skills
Social Media, Social Media Marketing, Project Management, System Testing, Business Analysis, System Design, Requirements Management, Social Media Consulting, Training, WordPress, Business Process..., Business Process, Leadership, Requirements Analysis, SharePoint
Education
DeVry Institute of Technology
BS, Computer Information Systems
Carlin Gurjar's Service Intelligence Experience October 2003 - June 2005
Job Senior Customer Relations Manager at Brookfield Residential
Industry Real Estate
Experience
Brookfield Residential August 2014 - Present
Brookfield Residential October 2011 - August 2014
Brookfield Residential November 2005 - October 2011
Service Intelligence October 2003 - June 2005
CGI August 2001 - October 2003
Skills
Project Management, Strategic Planning, Budgets, Program Management, Project Planning, Construction Management, Business Planning, Process Improvement, Management, CRM, Forecasting, Negotiation, New Business Development, Strategy, Sales, Construction, Contract Negotiation, Marketing
Education
University of Alberta 2009 — 2011
Applied Land Use Planning Certificate
Mount Royal College 1995 — 1998
Bachelor of Applied Communications, Specialization in Public Relations
Brookfield Residential August 2014 - Present
Brookfield Residential October 2011 - August 2014
Brookfield Residential November 2005 - October 2011
Service Intelligence October 2003 - June 2005
CGI August 2001 - October 2003
Skills
Project Management, Strategic Planning, Budgets, Program Management, Project Planning, Construction Management, Business Planning, Process Improvement, Management, CRM, Forecasting, Negotiation, New Business Development, Strategy, Sales, Construction, Contract Negotiation, Marketing
Education
University of Alberta 2009 — 2011
Applied Land Use Planning Certificate
Mount Royal College 1995 — 1998
Bachelor of Applied Communications, Specialization in Public Relations
Matthew Blackwell Kinney Matthew Blackwell Kinney's Service Intelligence Experience 1999 - 2001
Job Vice President @ Optum Consulting
Industry Management Consulting
Experience
Optum February 2015 - Present
Optum September 2010 - January 2015
UnitedHealth Group November 2008 - August 2010
LogiSolve July 2006 - November 2008
Starbucks Coffee Company, Global Business Intelligence October 2005 - June 2006
Starbucks Coffee Company, Global Business Intelligence May 2003 - October 2005
Starbucks Coffee Company, Performance Measures February 2002 - May 2003
Metamorphosys September 1995 - February 2002
Service Intelligence 1999 - 2001
Skills
Management Consulting, Business Strategy, Business Transformation, Workshop Facilitation, Business Intelligence, Data Quality, Business Analysis, Program Management, Strategy, Project Planning, Management, Project Management, Business Process..., PMP, Healthcare, Cross-functional Team..., Consulting, Leadership, Architecture, Process Improvement, Enterprise Software, Analytics, SDLC, IT Strategy, Executive Management
Education
University of Pennsylvania - The Wharton School 2015 — 2015
Executive Education
Bethel University 1989 — 1993
BA
Optum February 2015 - Present
Optum September 2010 - January 2015
UnitedHealth Group November 2008 - August 2010
LogiSolve July 2006 - November 2008
Starbucks Coffee Company, Global Business Intelligence October 2005 - June 2006
Starbucks Coffee Company, Global Business Intelligence May 2003 - October 2005
Starbucks Coffee Company, Performance Measures February 2002 - May 2003
Metamorphosys September 1995 - February 2002
Service Intelligence 1999 - 2001
Skills
Management Consulting, Business Strategy, Business Transformation, Workshop Facilitation, Business Intelligence, Data Quality, Business Analysis, Program Management, Strategy, Project Planning, Management, Project Management, Business Process..., PMP, Healthcare, Cross-functional Team..., Consulting, Leadership, Architecture, Process Improvement, Enterprise Software, Analytics, SDLC, IT Strategy, Executive Management
Education
University of Pennsylvania - The Wharton School 2015 — 2015
Executive Education
Bethel University 1989 — 1993
BA
Sarah Rowley Sarah Rowley's Service Intelligence Experience 2005 - 2013
Job Sales Consultant at Workopolis
Industry Market Research
Experience
Workopolis May 2015 - Present
Cognera February 2014 - May 2015
Service Intelligence 2005 - 2013
Service Intelligence 2004 - 2005
First Calgary Financial 2001 - 2004
Skills
CRM, Market Research, Training, Customer Satisfaction, Cross-functional Team..., Program Management, Team Building, Strategy, Business Development, Access, Outlook, Business Process..., Customer Retention, Microsoft Excel, PowerPoint, Customer Insight, Analysis, Forecasting, Leadership, Account Management, Strategic Planning
Education
The University of Lethbridge 2001 — 2003
Bachelor of Management Degree, Management
Southern Alberta Institute of Technology 1999 — 2001
Marketing, Marketing
Workopolis May 2015 - Present
Cognera February 2014 - May 2015
Service Intelligence 2005 - 2013
Service Intelligence 2004 - 2005
First Calgary Financial 2001 - 2004
Skills
CRM, Market Research, Training, Customer Satisfaction, Cross-functional Team..., Program Management, Team Building, Strategy, Business Development, Access, Outlook, Business Process..., Customer Retention, Microsoft Excel, PowerPoint, Customer Insight, Analysis, Forecasting, Leadership, Account Management, Strategic Planning
Education
The University of Lethbridge 2001 — 2003
Bachelor of Management Degree, Management
Southern Alberta Institute of Technology 1999 — 2001
Marketing, Marketing
Shannon Phelan Shannon Phelan's Service Intelligence Experience October 2009 - September 2010
Job Community Relations
Industry Public Relations and Communications
Experience
Little Warriors September 2010 - Present
Service Intelligence October 2009 - September 2010
YMCA Calgary August 1996 - October 2009
YMCA Calgary 1996 - 2009
Skills
Recruiting, Training, Coaching, Human Resources, Strategic Planning, Performance Management, Program Management, Nonprofits
Education
Mount Royal University 1994 — 1996
Diploma, Early Childhood Education
Little Warriors September 2010 - Present
Service Intelligence October 2009 - September 2010
YMCA Calgary August 1996 - October 2009
YMCA Calgary 1996 - 2009
Skills
Recruiting, Training, Coaching, Human Resources, Strategic Planning, Performance Management, Program Management, Nonprofits
Education
Mount Royal University 1994 — 1996
Diploma, Early Childhood Education
Elizabeth Traxler, MS's Service Intelligence Experience March 2010 - October 2011
Job Experienced Bilingual Manager with Nonprofit Business Development and Planning Experience
Industry Nonprofit Organization Management
Experience
Greater Charlotte Society for the Prevention of Cruelty to Animals February 2012 - Present
Humane Society of Charlotte February 2011 - Present
The Association of Pet Dog Trainers September 2010 - Present
Four Paws Up Dog Training, Inc. January 2010 - Present
Easter Seals UCP North Carolina & Virginia June 2011 - October 2011
Service Intelligence March 2010 - October 2011
The Association of Pet Dog Trainers September 2010 - September 2011
Global Compliance September 2003 - February 2010
UNC Greensboro September 2000 - May 2002
Skills
Charity Fundraising, Expense Budgeting, Nonprofit Leadership, Human Resources, Management, Communication, Bilingual-Spanish, Compliance, Business Ethics, Community Development, Community Outreach, Volunteer Management, Employee Management, Employee Relations, Volunteer Coordination, Non-profits, Nonprofit Law, Fundraising, Ethics, Public Speaking, Editing, Hiring, Public Relations, Research, Community Relations, Organizational..., Social Media, Strategic Planning, Disability Rights, Disability Services, Event Planning, Coordinating Events, Program Coordination, Strategic Communications, Recruiting, Program Management, Nonprofits, Training, Leadership, Customer Service, Marketing, Coaching, Event Management
Education
MITx 2014 — 2015
Continuing Education, Business, Management, Marketing, and Related Support Services, in progress
MITx 2014 — 2015
Continuing Education, Non-Profit/Public/Organizational Management, in progress
HarvardX 2014 — 2014
Continuing Education, Personality Psychology, in progress
OECx 2014 — 2014
Continuing Education, Business/Commerce, General, in progress
Blackbaud Summer School Series 2011 — 2011
Continuing Education, Fundraising and Emarketing
Walden University 2009 — 2011
MS, Nonprofit Management and Leadership, 3.9
University of North Carolina at Greensboro 1998 — 2002
BA, Spanish, 3.5
Greater Charlotte Society for the Prevention of Cruelty to Animals February 2012 - Present
Humane Society of Charlotte February 2011 - Present
The Association of Pet Dog Trainers September 2010 - Present
Four Paws Up Dog Training, Inc. January 2010 - Present
Easter Seals UCP North Carolina & Virginia June 2011 - October 2011
Service Intelligence March 2010 - October 2011
The Association of Pet Dog Trainers September 2010 - September 2011
Global Compliance September 2003 - February 2010
UNC Greensboro September 2000 - May 2002
Skills
Charity Fundraising, Expense Budgeting, Nonprofit Leadership, Human Resources, Management, Communication, Bilingual-Spanish, Compliance, Business Ethics, Community Development, Community Outreach, Volunteer Management, Employee Management, Employee Relations, Volunteer Coordination, Non-profits, Nonprofit Law, Fundraising, Ethics, Public Speaking, Editing, Hiring, Public Relations, Research, Community Relations, Organizational..., Social Media, Strategic Planning, Disability Rights, Disability Services, Event Planning, Coordinating Events, Program Coordination, Strategic Communications, Recruiting, Program Management, Nonprofits, Training, Leadership, Customer Service, Marketing, Coaching, Event Management
Education
MITx 2014 — 2015
Continuing Education, Business, Management, Marketing, and Related Support Services, in progress
MITx 2014 — 2015
Continuing Education, Non-Profit/Public/Organizational Management, in progress
HarvardX 2014 — 2014
Continuing Education, Personality Psychology, in progress
OECx 2014 — 2014
Continuing Education, Business/Commerce, General, in progress
Blackbaud Summer School Series 2011 — 2011
Continuing Education, Fundraising and Emarketing
Walden University 2009 — 2011
MS, Nonprofit Management and Leadership, 3.9
University of North Carolina at Greensboro 1998 — 2002
BA, Spanish, 3.5
David Deutsch David Deutsch's Service Intelligence Experience 1997 - 1999
Job Co Owner at Presents of Mine, LLC
Industry Retail
Experience
Presents of Mine, LLC September 2013 - Present
Franchise Development Partners, LLC July 2009 - Present
FranchisingConcepts May 2001 - October 2006
Service Intelligence 1997 - 1999
ExecuTrain 1984 - 1997
Skills
Franchising, Entrepreneurship, Strategy, B2B, Marketing, Start-ups, Business Planning, Small Business, Sales, Executive Management, Business, Franchise Sales, Strategic Partnerships, Business Strategy, Franchise Consulting
Education
University of Georgia - Terry College of Business 1982 — 1983
MBA, Finance and Information Systems
University of Georgia - Terry College of Business 1978 — 1982
BBA, Management Science
Presents of Mine, LLC September 2013 - Present
Franchise Development Partners, LLC July 2009 - Present
FranchisingConcepts May 2001 - October 2006
Service Intelligence 1997 - 1999
ExecuTrain 1984 - 1997
Skills
Franchising, Entrepreneurship, Strategy, B2B, Marketing, Start-ups, Business Planning, Small Business, Sales, Executive Management, Business, Franchise Sales, Strategic Partnerships, Business Strategy, Franchise Consulting
Education
University of Georgia - Terry College of Business 1982 — 1983
MBA, Finance and Information Systems
University of Georgia - Terry College of Business 1978 — 1982
BBA, Management Science
Glenn Orcutt's Service Intelligence Experience November 2000 - March 2001
Job Experienced Sales Leader
Industry Information Technology and Services
Experience
Insight April 2013 - August 2015
Insight February 2011 - February 2013
Insight February 2007 - February 2011
Software Spectrum April 2001 - February 2007
Service Intelligence November 2000 - March 2001
Xerox July 1998 - November 2000
American Airlines July 1988 - July 1998
Skills
Solution Selling, Channel, Channel Partners, Cloud Computing, Strategy, Enterprise Software, Sales, SaaS, Business Development, Management, Sales Operations, Salesforce.com, Managed Services, Business Alliances, Professional Services, Business Continuity, Virtualization, Strategic Partnerships, Consulting, Direct Sales, Marketing Strategy, Sales Process, Software Industry, Partner Management
Education
Dallas Baptist University 1998 — 2001
Insight April 2013 - August 2015
Insight February 2011 - February 2013
Insight February 2007 - February 2011
Software Spectrum April 2001 - February 2007
Service Intelligence November 2000 - March 2001
Xerox July 1998 - November 2000
American Airlines July 1988 - July 1998
Skills
Solution Selling, Channel, Channel Partners, Cloud Computing, Strategy, Enterprise Software, Sales, SaaS, Business Development, Management, Sales Operations, Salesforce.com, Managed Services, Business Alliances, Professional Services, Business Continuity, Virtualization, Strategic Partnerships, Consulting, Direct Sales, Marketing Strategy, Sales Process, Software Industry, Partner Management
Education
Dallas Baptist University 1998 — 2001
Mike Miersma Mike Miersma's Service Intelligence Experience February 2011 - June 2011
Job Marine Aviator VMM161 (REIN) Greyhawks
Industry Military
Experience
Virginia Office of EMS June 2011 - Present
United States Marine Corps 2010 - Present
Service Intelligence February 2011 - June 2011
Skills
Leadership, Training, Navy, Security Clearance, Command, Flights, Research
Education
Marine Corps Center for Advanced Operational Culture and Learning 2011 — 2011
Language, French
Rappahannock Emergency Medical Services Council 2011 — 2011
EMT-Basic
United States Naval Academy 2006 — 2010
Bachelor of Science, Mechanical Engineering
United States Air Force Academy 2009 — 2009
Bachelor of Science, Engineering Mechanics
The Cambridge School of Dallas 2003 — 2006
Class of 2006
Virginia Office of EMS June 2011 - Present
United States Marine Corps 2010 - Present
Service Intelligence February 2011 - June 2011
Skills
Leadership, Training, Navy, Security Clearance, Command, Flights, Research
Education
Marine Corps Center for Advanced Operational Culture and Learning 2011 — 2011
Language, French
Rappahannock Emergency Medical Services Council 2011 — 2011
EMT-Basic
United States Naval Academy 2006 — 2010
Bachelor of Science, Mechanical Engineering
United States Air Force Academy 2009 — 2009
Bachelor of Science, Engineering Mechanics
The Cambridge School of Dallas 2003 — 2006
Class of 2006
David Emerson Feit's Service Intelligence Experience November 1997 - October 2000
Job
Industry Internet
Experience
The Hartman Group July 2012 - Present
The Hartman Group August 2008 - July 2012
RealNetworks November 2000 - July 2008
Service Intelligence November 1997 - October 2000
Skills
Segmentation, Consumer Insights, Market Research, Marketing Research, Analytics, Customer Insight, Business Model..., Marketing Management, Cross-functional Team..., Strategic Partnerships, Analysis, Focus Groups, Quantitative Research, CRM, Strategy, Marketing Strategy, Program Management, Strategic Planning, Digital Media
Education
Princeton University 1986 — 1990
Philosophy
University of Washington
Geography
The Hartman Group July 2012 - Present
The Hartman Group August 2008 - July 2012
RealNetworks November 2000 - July 2008
Service Intelligence November 1997 - October 2000
Skills
Segmentation, Consumer Insights, Market Research, Marketing Research, Analytics, Customer Insight, Business Model..., Marketing Management, Cross-functional Team..., Strategic Partnerships, Analysis, Focus Groups, Quantitative Research, CRM, Strategy, Marketing Strategy, Program Management, Strategic Planning, Digital Media
Education
Princeton University 1986 — 1990
Philosophy
University of Washington
Geography
Jill Aspin's Service Intelligence Experience 2000 - 2006
Job Technical Services Manager at Energy Navigator
Industry Oil & Energy
Experience
Energy Navigator January 2014 - Present
Ridgeline Roofing & Construction Inc September 2009 - Present
Energy Navigator Inc January 2006 - January 2014
Service Intelligence 2000 - 2006
H&R Block Canada August 1998 - January 2000
Skills
Business Analysis, Product Management, Software Development, Analysis, Business Intelligence, Team Leadership, Strategy, Software Project..., Process Improvement, Agile Methodologies, Integration, Oil & Gas Reserves, Capital Planning, Requirements Analysis, Business Process...
Education
Southern Alberta Institute of Technology 2007 — 2008
Production Accounting, Petroleum Production and Accounting
Southern Alberta Institute of Technology 1997 — 1998
MCSE, I.T. networking and applications
Cochrane High School
Energy Navigator January 2014 - Present
Ridgeline Roofing & Construction Inc September 2009 - Present
Energy Navigator Inc January 2006 - January 2014
Service Intelligence 2000 - 2006
H&R Block Canada August 1998 - January 2000
Skills
Business Analysis, Product Management, Software Development, Analysis, Business Intelligence, Team Leadership, Strategy, Software Project..., Process Improvement, Agile Methodologies, Integration, Oil & Gas Reserves, Capital Planning, Requirements Analysis, Business Process...
Education
Southern Alberta Institute of Technology 2007 — 2008
Production Accounting, Petroleum Production and Accounting
Southern Alberta Institute of Technology 1997 — 1998
MCSE, I.T. networking and applications
Cochrane High School
Peter Darley's Service Intelligence Experience 1996 - 2000
Job Managing Member at Kineis CEM, LLC
Industry Research
Experience
Kineis CEM, LLC February 2001 - Present
Service Intelligence 1996 - 2000
Skills
Web Development, Database Design, Database Administration, Server Administration, Server Architecture, Linux, jQuery, jQuery UI, Perl, JavaScript, Java, Market Research, Project Management, Analytics, Data Analysis, Microsoft Office, Focus Groups, Editing, Marketing Research, Segmentation, Management Consulting, Management, Marketing Strategy, Business Strategy, Leadership, Team Building, Cross-functional Team..., Marketing Communications, Enterprise Software, Research, Public Speaking, Team Leadership, Photoshop, Quantitative Research
Education
Shoreline Community College 1989 — 1989
Shorewood 1984 — 1989
HS
Kineis CEM, LLC February 2001 - Present
Service Intelligence 1996 - 2000
Skills
Web Development, Database Design, Database Administration, Server Administration, Server Architecture, Linux, jQuery, jQuery UI, Perl, JavaScript, Java, Market Research, Project Management, Analytics, Data Analysis, Microsoft Office, Focus Groups, Editing, Marketing Research, Segmentation, Management Consulting, Management, Marketing Strategy, Business Strategy, Leadership, Team Building, Cross-functional Team..., Marketing Communications, Enterprise Software, Research, Public Speaking, Team Leadership, Photoshop, Quantitative Research
Education
Shoreline Community College 1989 — 1989
Shorewood 1984 — 1989
HS
Faith Antonioni's Service Intelligence Experience 2005 - 2010
Job Independent Avon Representative
Industry Publishing
Experience
Ross Stores May 2009 - Present
Avon July 1994 - Present
International Child Art Foundation 2007 - 2015
International Child Art Foundation 2007 - 2015
Yahoo Voices October 2005 - August 2014
Service Intelligence 2005 - 2010
Skills
Word, Writing, Research, PowerPoint, Customer Relations, Sales, Microsoft Word, Data Entry, Advertising, Nonprofits, Customer Service, Facebook, Social Media, Social Media Marketing, Event Management, Microsoft Excel, Merchandising, Microsoft Office, Event Planning, Public Relations, Editing, Outlook, Blogging, Social Networking, Public Speaking, Apparel, Marketing Strategy, Retail, Marketing
Education
Prince Georges Community College
Associate of Arts (A.A.), Word Processing and Administrative Support
University of Maryland, University College
Bachelor's degree, Communications and Media Studies
Ross Stores May 2009 - Present
Avon July 1994 - Present
International Child Art Foundation 2007 - 2015
International Child Art Foundation 2007 - 2015
Yahoo Voices October 2005 - August 2014
Service Intelligence 2005 - 2010
Skills
Word, Writing, Research, PowerPoint, Customer Relations, Sales, Microsoft Word, Data Entry, Advertising, Nonprofits, Customer Service, Facebook, Social Media, Social Media Marketing, Event Management, Microsoft Excel, Merchandising, Microsoft Office, Event Planning, Public Relations, Editing, Outlook, Blogging, Social Networking, Public Speaking, Apparel, Marketing Strategy, Retail, Marketing
Education
Prince Georges Community College
Associate of Arts (A.A.), Word Processing and Administrative Support
University of Maryland, University College
Bachelor's degree, Communications and Media Studies
Peter Gurney's Service Intelligence Experience 1992 - 2002
Job Senior Director, VOC Solutions at NetReflector Inc.
Industry Management Consulting
Experience
NetReflector Inc. 2012 - Present
QVC 2010 - February 2012
The Cicerone Group 2009 - 2010
Washington Mutual September 2003 - January 2009
Service Intelligence 1992 - 2002
Skills
Brand Loyalty, Customer Insight, Voice of the Customer, Customer Experience, Customer Experience..., Consumer Behaviour, Analysis, Strategy, Strategic Partnerships, Marketing Research, Market Research, Qualitative Research, Management, Data Analysis, Leadership, Process Improvement, Competitive Intelligence, Customer Satisfaction, Six Sigma, Training
Education
The Evergreen State College
BA, English
University of Washington, Michael G. Foster School of Business
MBA
NetReflector Inc. 2012 - Present
QVC 2010 - February 2012
The Cicerone Group 2009 - 2010
Washington Mutual September 2003 - January 2009
Service Intelligence 1992 - 2002
Skills
Brand Loyalty, Customer Insight, Voice of the Customer, Customer Experience, Customer Experience..., Consumer Behaviour, Analysis, Strategy, Strategic Partnerships, Marketing Research, Market Research, Qualitative Research, Management, Data Analysis, Leadership, Process Improvement, Competitive Intelligence, Customer Satisfaction, Six Sigma, Training
Education
The Evergreen State College
BA, English
University of Washington, Michael G. Foster School of Business
MBA
Tamer Nosshi's Service Intelligence Experience April 2006 - March 2007
Job Skilled and dedicated Portfolio Analyst.
Industry Oil & Energy
Experience
Treasury Wine Estates October 2011 - March 2013
Direct Energy August 2008 - September 2011
Direct Energy March 2007 - August 2008
Service Intelligence April 2006 - March 2007
Student's Union, University of Calgary 2002 - 2004
Skills
Pricing Analysis, Competitive Intelligence, Market Planning, Product Development, Data Management, Risk Analysis, Database Analysis, Trend Analysis, Data Analysis, Forecasting, Project Management, CRM, Energy, Financial Modeling, Quantitative Analytics, Pricing, Strategy, Leadership, Program Management, Management, Product Management, Budgets, Business Analysis
Education
University of Toronto 2009 — 2011
Associate Degree, Enterprise Risk Management
The University of Calgary 1998 — 2004
Bachelor of Arts, Economics & Political Science
Treasury Wine Estates October 2011 - March 2013
Direct Energy August 2008 - September 2011
Direct Energy March 2007 - August 2008
Service Intelligence April 2006 - March 2007
Student's Union, University of Calgary 2002 - 2004
Skills
Pricing Analysis, Competitive Intelligence, Market Planning, Product Development, Data Management, Risk Analysis, Database Analysis, Trend Analysis, Data Analysis, Forecasting, Project Management, CRM, Energy, Financial Modeling, Quantitative Analytics, Pricing, Strategy, Leadership, Program Management, Management, Product Management, Budgets, Business Analysis
Education
University of Toronto 2009 — 2011
Associate Degree, Enterprise Risk Management
The University of Calgary 1998 — 2004
Bachelor of Arts, Economics & Political Science
Jay O'Hara's Service Intelligence Experience 2003 - 2003
Job Solution Specialist @ Habanero Consulting Services
Industry Information Technology and Services
Experience
Habanero Consulting Company January 2010 - Present
Habanero Consulting Group September 2008 - March 2010
Ideaca July 2004 - September 2008
Service Intelligence 2003 - 2003
Critical Mass 2001 - 2003
FreeRealTime.com, Inc. 1998 - 2001
Skills
Business Analysis, SharePoint, Project Management, Enterprise Content..., Requirements Gathering, Information Architecture, Requirements Analysis, Intranet, Business Intelligence, Quality Assurance, Integration, Visio, SDLC, Knowledge Management, IT Strategy, Business Process..., Microsoft Office...
Education
Southern Alberta Institute of Technology 2000 — 2002
Web/eCommerce
Mount Royal University 1994 — 1997
Commerce, Commerce
University of Calgary
Habanero Consulting Company January 2010 - Present
Habanero Consulting Group September 2008 - March 2010
Ideaca July 2004 - September 2008
Service Intelligence 2003 - 2003
Critical Mass 2001 - 2003
FreeRealTime.com, Inc. 1998 - 2001
Skills
Business Analysis, SharePoint, Project Management, Enterprise Content..., Requirements Gathering, Information Architecture, Requirements Analysis, Intranet, Business Intelligence, Quality Assurance, Integration, Visio, SDLC, Knowledge Management, IT Strategy, Business Process..., Microsoft Office...
Education
Southern Alberta Institute of Technology 2000 — 2002
Web/eCommerce
Mount Royal University 1994 — 1997
Commerce, Commerce
University of Calgary
Sara Kozey's Service Intelligence Experience June 2000 - May 2001
Job Specialist Sourcing Process and Compliance at Canadian Pacific Railway
Industry Transportation/Trucking/Railroad
Experience
Canadian Pacific Railway August 2014 - Present
Canadian Pacific Railway July 2001 - Present
Canadian Pacific Railway May 2012 - August 2014
Canadian Pacific Railway March 2010 - May 2011
Canadian Pacific Railway October 2007 - March 2010
Canadian Pacific Railway August 2005 - October 2007
Canadian Pacific Railway August 2004 - August 2005
Canadian Pacific Railway July 2001 - August 2004
Service Intelligence June 2000 - May 2001
Olds College July 1999 - June 2000
Skills
Transportation, Logistics, Supply Chain Management, Rail, Change Management, Operations Management, Strategic Planning, Project Management, Project Planning, Freight, Supply Chain, Process Improvement, Customer Service, International Logistics, Negotiation, Transportation..., Continuous Improvement, Microsoft Office, Procurement, Logistics Management, Management, Strategy, Budgets, Analysis, Risk Management, Business Planning, Account Management, Business Process..., Supply Chain..., Cross-functional Team..., Contract Negotiation, Contract Management
Education
The University of Calgary 1990 — 1995
Bachelor of Arts, French
University of Calgary 1990 — 1995
BA, French and Italian
Canadian Pacific Railway August 2014 - Present
Canadian Pacific Railway July 2001 - Present
Canadian Pacific Railway May 2012 - August 2014
Canadian Pacific Railway March 2010 - May 2011
Canadian Pacific Railway October 2007 - March 2010
Canadian Pacific Railway August 2005 - October 2007
Canadian Pacific Railway August 2004 - August 2005
Canadian Pacific Railway July 2001 - August 2004
Service Intelligence June 2000 - May 2001
Olds College July 1999 - June 2000
Skills
Transportation, Logistics, Supply Chain Management, Rail, Change Management, Operations Management, Strategic Planning, Project Management, Project Planning, Freight, Supply Chain, Process Improvement, Customer Service, International Logistics, Negotiation, Transportation..., Continuous Improvement, Microsoft Office, Procurement, Logistics Management, Management, Strategy, Budgets, Analysis, Risk Management, Business Planning, Account Management, Business Process..., Supply Chain..., Cross-functional Team..., Contract Negotiation, Contract Management
Education
The University of Calgary 1990 — 1995
Bachelor of Arts, French
University of Calgary 1990 — 1995
BA, French and Italian
Eric DeWalt, MBA's Service Intelligence Experience April 2010 - April 2011
Job Global Project Manager Capgemini/Morgan Stanley
Industry Information Services
Experience
Capgemini February 2014 - Present
Bank of America June 2012 - October 2013
Bank of America March 2011 - February 2012
Service Intelligence April 2010 - April 2011
Global Compliance December 2004 - April 2010
TIAA-CREF May 2003 - September 2004
Skills
Outlook, Microsoft Excel, Customer Service, Sales, PowerPoint, Marketing, Microsoft Word, Research, Executive Management, Process Engineering, Process Improvement, Project Management, Vendor Management, Business Analysis, Visio, Management, Organizational..., Coaching, Team Building, Training, Leadership, Analysis, Project Planning, Software Documentation, Business Intelligence, Program Management
Education
University of Phoenix 2004 — 2006
MBA, Management, Marketing
Winthrop University 1995 — 2000
Bachelor's, Business Administration, Economics
Union High School 1989 — 1993
Capgemini February 2014 - Present
Bank of America June 2012 - October 2013
Bank of America March 2011 - February 2012
Service Intelligence April 2010 - April 2011
Global Compliance December 2004 - April 2010
TIAA-CREF May 2003 - September 2004
Skills
Outlook, Microsoft Excel, Customer Service, Sales, PowerPoint, Marketing, Microsoft Word, Research, Executive Management, Process Engineering, Process Improvement, Project Management, Vendor Management, Business Analysis, Visio, Management, Organizational..., Coaching, Team Building, Training, Leadership, Analysis, Project Planning, Software Documentation, Business Intelligence, Program Management
Education
University of Phoenix 2004 — 2006
MBA, Management, Marketing
Winthrop University 1995 — 2000
Bachelor's, Business Administration, Economics
Union High School 1989 — 1993
Nancy Field's Service Intelligence Experience 2000 - 2001
Job Principal, Field Associates Healthcare Planning & Market Development
Industry Hospital & Health Care
Experience
Field Associates 2000 - Present
Service Intelligence 2000 - 2001
Medalia Healthcare 1996 - 2000
Children's Seattle 1986 - 1987
Providence Medical Center & Clinics 1980 - 1987
Skills
Program Development, Strategic Planning, Project Management, Strategy, Product Development, Business Development, Marketing, Teaching, Project Planning, New Business Development, Program Management
Education
University of Wisconsin-Madison 1968 — 1972
MS, Planning
The University of Kansas
Field Associates 2000 - Present
Service Intelligence 2000 - 2001
Medalia Healthcare 1996 - 2000
Children's Seattle 1986 - 1987
Providence Medical Center & Clinics 1980 - 1987
Skills
Program Development, Strategic Planning, Project Management, Strategy, Product Development, Business Development, Marketing, Teaching, Project Planning, New Business Development, Program Management
Education
University of Wisconsin-Madison 1968 — 1972
MS, Planning
The University of Kansas
Lee King's Service Intelligence Experience April 2010 - November 2011
Job Manager | Market Research at Addison Whitney
Industry Market Research
Experience
Addison Whitney April 2014 - Present
Addison Whitney September 2011 - Present
Service Intelligence April 2010 - November 2011
Market Opportunity Research Enterprises January 2006 - August 2009
Skills
Team Leadership, Data Analysis, Market Research, Access, Sales, Strategic Planning, Management, Marketing Research, Marketing, Survey Programming, Questionnaire Design, Program Management, Customer Satisfaction, Marketing Strategy, Customer Service, Leadership, Surveying, Third Party Vendor...
Education
University of North Carolina at Charlotte - Belk College of Business 1999 — 2003
B.S.B.A., Marketing
Addison Whitney April 2014 - Present
Addison Whitney September 2011 - Present
Service Intelligence April 2010 - November 2011
Market Opportunity Research Enterprises January 2006 - August 2009
Skills
Team Leadership, Data Analysis, Market Research, Access, Sales, Strategic Planning, Management, Marketing Research, Marketing, Survey Programming, Questionnaire Design, Program Management, Customer Satisfaction, Marketing Strategy, Customer Service, Leadership, Surveying, Third Party Vendor...
Education
University of North Carolina at Charlotte - Belk College of Business 1999 — 2003
B.S.B.A., Marketing
Caleb Lok's Service Intelligence Experience Business/Financial Analysis1-800-GOT-JUNK?July 2008 - April 2009
Job Finance Manager at Service Intelligence
Industry Market Research
Experience
Service Intelligence Business/Financial Analysis1-800-GOT-JUNK?July 2008 - April 2009
Skills
Financial Analysis, Analysis, Business Analysis, Data Analysis, Interviews, Market Research
Education
University of Calgary 2001 — 2004
Business, Finance
Service Intelligence Business/Financial Analysis1-800-GOT-JUNK?July 2008 - April 2009
Skills
Financial Analysis, Analysis, Business Analysis, Data Analysis, Interviews, Market Research
Education
University of Calgary 2001 — 2004
Business, Finance
Reine-Agnes Ndzie's Service Intelligence Experience 2004 - Present
Job Translator
Industry Translation and Localization
Experience
Service Intelligence 2004 - Present
Service Intelligence 2004 - 2010
STF Traducation 2001 - 2003
Skills
Research
Education
Université de Montréal 1997 — 2001
Bachelor, Translation
Service Intelligence 2004 - Present
Service Intelligence 2004 - 2010
STF Traducation 2001 - 2003
Skills
Research
Education
Université de Montréal 1997 — 2001
Bachelor, Translation
Jennifer Merchant's Service Intelligence Experience 1999 - 2004
Job LibraryTechnician
Industry Legal Services
Experience
Field Law April 2008 - Present
Stikeman Elliott LLP 2006 - 2008
Statistics Canada 2006 - 2006
Service Intelligence 1999 - 2004
Skills
Online Research, Legal Research, competitive intelligence, Proofreading, Staff Training, Media Monitoring, Competitive Intelligence, Library Management, Library, Law Librarianship, Library Science, Information Literacy, Electronic Resources, Cataloging, Collection Development, Libraries
Education
Southern Alberta Institute of Technology 2006 — 2008
LIT Diploma, Library Information Technology
University of Calgary 1990 — 1994
BA, French and Spanish
Field Law April 2008 - Present
Stikeman Elliott LLP 2006 - 2008
Statistics Canada 2006 - 2006
Service Intelligence 1999 - 2004
Skills
Online Research, Legal Research, competitive intelligence, Proofreading, Staff Training, Media Monitoring, Competitive Intelligence, Library Management, Library, Law Librarianship, Library Science, Information Literacy, Electronic Resources, Cataloging, Collection Development, Libraries
Education
Southern Alberta Institute of Technology 2006 — 2008
LIT Diploma, Library Information Technology
University of Calgary 1990 — 1994
BA, French and Spanish
Prasanna Ravichandran's Service Intelligence Experience July 2006 - October 2008
Job Marketing Analyst at Lafarge
Industry Telecommunications
Experience
Lafarge October 2013 - Present
The Calgary Herald August 2011 - September 2013
Rogers Communications November 2008 - July 2011
Service Intelligence July 2006 - October 2008
Valufactory inc April 2004 - June 2006
Education
Dalhousie University 2002 — 2004
Master of Computer Applications (M.C.A.), Computer Science
Amrita Institute of Technology & Science 1998 — 2001
Master of Computer Applications (M.C.A.), Computer Science
Lafarge October 2013 - Present
The Calgary Herald August 2011 - September 2013
Rogers Communications November 2008 - July 2011
Service Intelligence July 2006 - October 2008
Valufactory inc April 2004 - June 2006
Education
Dalhousie University 2002 — 2004
Master of Computer Applications (M.C.A.), Computer Science
Amrita Institute of Technology & Science 1998 — 2001
Master of Computer Applications (M.C.A.), Computer Science
Andrienne Spann, MSL's Service Intelligence Experience January 2012 - September 2012
Job Retirement Consultant at TIAACREF
Industry Human Resources
Experience
TIAA-CREF March 2013 - Present
Service Intelligence January 2012 - September 2012
Vanguard September 2010 - December 2011
Service Intelligence April 2010 - September 2010
Carolinas Healthcare System August 2008 - April 2010
United States Department of Labor June 2004 - May 2009
North Carolina ARMY National Guard January 2000 - November 2005
Skills
Series 6, Series 63, Leadership Development, Human Resources, Traditional Labor Law, Microsoft Office, Oral and Written..., Interpersonal Skills, Negotiation Skills, Analytical Skills, Detailed Organization, Close Attention to..., Negotiation, Interviews
Education
Pfeiffer University 2010 — 2012
Master's degree, Leadership and Organizational Change, 3.5
University of North Carolina at Charlotte 2004 — 2009
Bachelor of Arts (BA), Psychology
TIAA-CREF March 2013 - Present
Service Intelligence January 2012 - September 2012
Vanguard September 2010 - December 2011
Service Intelligence April 2010 - September 2010
Carolinas Healthcare System August 2008 - April 2010
United States Department of Labor June 2004 - May 2009
North Carolina ARMY National Guard January 2000 - November 2005
Skills
Series 6, Series 63, Leadership Development, Human Resources, Traditional Labor Law, Microsoft Office, Oral and Written..., Interpersonal Skills, Negotiation Skills, Analytical Skills, Detailed Organization, Close Attention to..., Negotiation, Interviews
Education
Pfeiffer University 2010 — 2012
Master's degree, Leadership and Organizational Change, 3.5
University of North Carolina at Charlotte 2004 — 2009
Bachelor of Arts (BA), Psychology
Citizens Bank
Indymac Bank
MBNA
First Union National Bank
Prudential Securities
SunTrust Mortgage
Federal Reserve Board
Zions Bancorporation