TELUS Communications
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
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TELUS Communications Employees
Tata Consultancy Services 2013 - Present
TELUS Communications 2008 - March 2012
TELUS 2008 - 2012
TELUS 2008 - 2012
TELUS September 1990 - April 2008
Skills
Software Development, Integration, Testing, SDLC, Requirements Analysis, Business Requirements, Requirements Gathering, Business Analysis, MS Project, Team Management, Quality Assurance, Disaster Recovery, Telecommunications, Software Project..., Visio, Business Process, Agile Methodologies, COBOL, IT Management, Analysis, Database Design, Waterfall, Program Management, Solution Architecture, Call Centers, Systems Analysis, C# 4.0, MS Blend, Vendor Management, Project Portfolio..., Call Center, Visual Basic, PL1
Education
British Columbia Institute of Technology 1983 — 1987
Certificate, Computer Systems
The University of British Columbia 1976 — 1980
Bachelor of Commerce (B.Com.), Organizational Behavior Studies
CMHC - SCHL June 2015 - Present
Meeting Professionals International 2009 - Present
Environment Canada October 2014 - May 2015
Fisheries and Ocean Canada March 2014 - August 2014
Environment Canada October 2013 - March 2014
Fisheries and Oceans Canada July 2013 - October 2013
Gowlings - Gowling Lafleur Henderson LLP June 2010 - June 2013
65 Roses Gala for Cystic Fibrosis 2004 - 2013
Child & Youth Friendly Ottawa April 2009 - March 2010
TELUS Communications July 2008 - January 2009
Skills
Event Management, Community Investment, Sponsorship Development, Media & Entertainment, Media Relations, Community Relations, Public Relations, Marketing Communications, Sponsorship, Broadcast, Television, Event Planning, Video Production, Publicity, Volunteer Management, Corporate Events, Marketing, Fundraising, Strategy, Strategic Communications, Community Development
Education
Algonquin College of Applied Arts and Technology 2010 — 2014
Graduate Certificate (Hons.), Conventions and Meetings Management
Algonquin College of Applied Arts and Technology 1985 — 1987
Diploma, Radio and Television Broadcasting
Coldwell Banker Prestige Realty July 2014 - Present
Royal Lepage - City Centre March 2013 - July 2014
Vancouver Luxury Realty June 2011 - May 2013
TELUS Communications June 2006 - June 2011
Independent Film Alliance December 2009 - May 2010
Skills
Property Management, Public Relations, Sales, Trilingual, Writing, Multilingual, Real Estate, Real Property, Relocation, Leases, Property, Marketing, Luxury, Residential Homes, Condos, Rentals
Education
UBC Sauder School of Business 2012 — 2012
Residential Trading
UBC Sauder School of Business 2010 — 2011
Property Management
BCIT 2004 — 2006
Diploma, Interior Design
Maxim Business Consulting, part of JRH Investments Ltd. June 2013 - Present
Grantek Systems Integration February 2013 - June 2013
Glentel January 2003 - May 2011
TELUS Communications December 2001 - August 2002
PSINet 2000 - 2002
Productivity Point International 1996 - 1999
Skills
Solution Selling, Account Management, Wireless, Sales Process, New Business Development, Telecommunications, Business Strategy, Strategy, Channel Partners, Direct Sales
Education
British Columbia Institute of Technology 1984 — 1988
Diploma, Business Administration
Douglas College 1982 — 1984
TELUS Communications October 2014 - Present
TELUS Communications January 2001 - October 2014
Skills
Unified Communications, Wireless, Telecommunications, Solution Selling, Telephony, Managed Services, MPLS, VoIP, IP, CDMA, Direct Sales, Call Center, Channel, Sales Process, Customer Experience, B2B, Account Management, Sales Management, Salesforce.com, Cisco Technologies, Business Intelligence, Call Centers, Mobile Devices, Sales, Sales Operations, Strategic Partnerships, Customer Retention, Channel Partners
Education
Acadia University 1995 — 1999
BRM, Business, Recreation Management
Athabasca University January 2001 - Present
Edmonton Financial Literacy Society 2006 - 2010
TELUS Communications 1984 - 2001
Skills
Non-profits, Higher Education, E-Learning, Instructional Design, Distance Learning, Accounting, Research, Strategic Planning, Leadership Development, Teaching, Curriculum Design, Adult Education, Nonprofits, Staff Development, Analysis, Training
Education
Athabasca University
MDE, CMA, BComm, Accounting, Distance Education
University of Alberta
Bachelor of Commerce (B.Com.), Accounting
TELUS Communications April 2014 - Present
CSM Fitness Equipment October 2011 - December 2013
United States Marine Corps June 2007 - September 2011
Skills
Team Leadership, Team Building, Military, Operations Management, Military Operations, Logistics Management, Military Experience, Logistics, Security Clearance, Command, Weapons, Military Logistics, Operational Planning, Tactics, Customer Service, Microsoft Office, Troubleshooting, Microsoft Excel, Telephone Skills, Computer Hardware, Leadership, Program Management, Public Speaking
Education
Ashford University 2009 — 2015
Master of Business Administration (M.B.A.)
Ashford University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
TELUS January 2010 - Present
TELUS Business Solutions January 2008 - December 2009
TELUS Communications August 2006 - December 2007
TELUS August 2005 - August 2006
Virgin Megastores June 2001 - June 2004
Skills
Sales Engineering, Sales Leadership, Project Management, Sales Management, Telecommunications, Wireless, Strategy, Management, Pre-sales, Leadership, Troubleshooting, Recruiting, Solution Selling, Teamwork, Unified Communications, Cloud Computing, Team Leadership, Data Center, Salesforce.com, Customer Experience, Managed Services, Business Analysis, Direct Sales, Team Management, MPLS, SaaS, Business Development, B2B, Networking, Sales Process, Customer Service, Sales Operations, Training, Call Centers, Coaching, Start-ups, Disaster Recovery, Business Process, VoIP, Sales, IP, Vendor Management, CRM, Cisco Technologies, Security, WAN, Business Intelligence, New Business Development, Mobile Devices, SharePoint
Education
University of Liverpool 2014 — 2016
Master of Business Administration (MBA)
Université du Québec à Montréal 2009 — 2013
Bachelor's degree, Business administration
American University College of Science and Technology 2000 — 2004
Bachelor, CCE (Computer and Communication Engineer)
Baccalauréat Général Français spécialité sciences de la vie et de la terre Académie d'Aix-Marseille
ATB Financial August 2014 - Present
TELUS Communications March 2014 - August 2014
Alberta Investment Management Corporation (AIMCo) May 2013 - September 2013
Government of Alberta April 2009 - March 2013
CGI December 2007 - January 2009
Accenture January 2006 - October 2007
Nielsen Company June 2005 - December 2005
Wolters Kluwer CCH Canada January 2002 - February 2005
Skills
Business Analysis, Business Intelligence, Management Consulting, Requirements Analysis, Business Process..., Business Process, Analysis, SDLC, Testing, Quality Assurance, SQL, Test Planning, Requirements Gathering, Test Automation, Databases, Manual Testing, Software Documentation, Systems Analysis, Integration, Software Project..., User Acceptance Testing, Visio, SharePoint, System Testing, Data Warehousing, Telecommunications, Agile Methodologies, Software Development, IT Management, Vendor Management, Data Analysis, ITIL, CTFL, Project Management, Change Management, Process Improvement, Enterprise Architecture, IT Strategy, Project Portfolio..., Microsoft SQL Server, Governance, IT Service Management, Management, CRM, Leadership, Team Leadership, Consulting
Education
University of Alberta
ITM
Bishop's University
BSc. Computer Science
TELUS Communications March 2015 - Present
TELUS Communications September 2013 - March 2015
TELUS Communications July 2011 - August 2013
TELUS Communications July 2007 - June 2011
BCIT January 2004 - October 2005
AIG 1999 - 2000
Romosa Industries 1997 - 1999
Skills
Procurement, Supply Chain Management, Purchasing, Project Management, Contract Management, Inventory Management, Continuous Improvement, Business Analysis, Analysis, Business Process..., Process Improvement, Vendor Management, SDLC, Change Management, Business Intelligence, Software Project..., SAP, MS Project, Project Planning, Team Management, Program Management, Team Leadership, Telecommunications, ERP, Quality Assurance, Outsourcing, Strategy, PMP, Cross-functional Team..., Management Consulting, Management, Leadership, Operations Management
Education
The University of British Columbia 2010 — 2012
IIBA Endorsed Certificate, Business Analysis, Cum Laude
British Columbia Institute of Technology 2007 — 2007
Financial Management
Valahia University, Targoviste, Romania 1997 — 2000
Bachelor's degree, Business/Commerce, General
Universitatea din București / University of Bucharest 1993 — 1997
Bachelor's degree, Business Administration and Management, General, Graduate Cum Laude
BC Liquor Distribution Branch April 2015 - Present
lululemon athletica May 2014 - April 2015
BCLC August 2013 - April 2014
lululemon athletica February 2013 - July 2013
BC Housing October 2012 - December 2012
Provincial Health Services Authority April 2011 - May 2012
August & Associates Real Estate Team (Sutton Group West Coast Realty) 2006 - 2011
TELUS Communications 2010 - 2010
Ecom-911 2008 - 2009
Provincial Blood Coordinating Office 2005 - 2006
Skills
Business Analysis, Data Analysis, Real Estate, Excel, Documentation, Gap Analysis, Root Cause Analysis, Fit/Gap Analysis, Requirements Analysis, Requirements Gathering, Requirements Management, UML, Technical Writing, SOW Prep, RFP preparation, HP Service Desk, SQL Server 2005/2000, Crystal Reports, MS Project, nVision, Software Documentation, Microsoft Excel, Business Requirements, SharePoint, Business Process, Business Intelligence, SQL, ETL, Microsoft SQL Server, Visual Basic, Visio, Data Modeling, Databases, Analysis, Management
Education
British Columbia Institute of Technology / BCIT 2013 — 2013
Relational Database & SQL
British Columbia Institute of Technology / BCIT 2011 — 2011
ACCOUNTING
Simon Fraser University 2009 — 2009
Business Analyst Certification Program, Business Analysis, Project Mangement
The University of British Columbia 2005 — 2006
Real Estate Trading Services and Submortgage Broker Licensing Course, Real Estate, Mortgage financing
Kwantlen Polytechnic University 2000 — 2003
Associates of Arts, History
Lord Byng Secondary School 1996 — 2001
Центр образования N 47, Irkutsk, Russia 1990 — 1996
KetoKlub Corp August 2014 - Present
Sapphaz Initiatives Corp. January 2014 - Present
Giovanni's Ristorante July 2008 - January 2014
Envisica Inc. September 2006 - July 2008
AltaLink May 2005 - July 2006
TELUS Communications March 2004 - April 2005
SAP January 1996 - January 2003
SAP 1996 - 2003
SAP 1996 - 2003
SAP 1996 - 2003
Skills
Operations Management, Corporate Communications, Process Improvement, Business Process, Strategic Planning, Program Development, Business Process..., Project Management, Project Control, KPI Dashboards, Financial Analysis, Analysis, Financial Reporting, Team Management, Program Management, Business Requirements, Balanced Scorecard, Budgets, Budget Process, Capital Project Analysis, Requirements Gathering, Requirements Analysis, Project Planning, Theory of Constraints, Managerial Finance, Development & delivery..., Training Manuals, SAP ERP, MS Excel Pivot Tables, PowerPoint, Microsoft Word, QuickBooks, MS Project, Strategy
Education
Mount Royal University 1987 — 1988
Secretarial Arts
Athabasca University
General Studies
TELUS Communications September 2015 - Present
Spectra Energy December 2012 - September 2015
Spectra Energy April 2011 - December 2012
Spectra Energy October 2008 - April 2011
Metro Vancouver (formally GVRD) January 2010 - May 2010
Spectra Energy September 2007 - October 2008
Ministry of Health and Welfare, Taiwan June 2007 - September 2007
University of Waterloo September 2006 - May 2007
HSBC May 2006 - September 2006
Academia Sinica, Taiwan June 2005 - September 2005
Skills
Data Analysis, Project Management, Project Coordination, Analysis, Project Planning, Microsoft Office, Recruiting, Microsoft Excel, Customer Service, PowerPoint, Personnel Management, Project Control, Business Process..., Research, Teamwork, Team Leadership, Human Resources, Access, Business Analysis, MS Project, Contract Management, SAP, Management
Education
British Columbia Institute of Technology 2008 — 2011
Bachelor of Business Administration (B.B.A.), Human Resources Management, Honours with Distinction
University of Waterloo 2004 — 2007
BSc, General Science
Maintenance Assistant Inc. May 2015 - Present
Maintenance Assistant Inc. May 2015 - Present
TELUS Communications November 2014 - May 2015
Dadavan Systems Inc. October 2012 - April 2015
Dalhousie University September 2010 - March 2012
Nexius Informatic Pvt Ltd July 2009 - June 2010
Skills
Java, Eclipse, Servlets, MySQL, JavaScript, Programming, C++, Databases, Web Services, Core Java, HTML, Unit Testing, CSS, jQuery, Agile Methodologies, Selenium Testing, C, Hadoop, XML, Apache Pig, HBase, JUnit, JSON, Subversion
Education
Dalhousie University 2010 — 2012
MACS, Computer Science, A
Anna University 2005 — 2009
Bachelor of Engineering (B.E.), Computer Science, A
TELUS January 2012 - Present
TELUS Communications February 2010 - January 2012
TELUS Communications March 2006 - January 2009
TELUS 2002 - 2006
TeraGo Networks January 2001 - December 2001
Skills
Product Management, Operations Management, Product Development, Financial Analysis, High Performance Teams, Campaigns, Telecommunications, Wireless, Cross-functional Team..., Managed Services, Vendor Management, Team Leadership, VoIP, Product Marketing, Quality Assurance, Leadership, Project Management
Education
York University 2012 — 2012
Six-sigma Green Belt for Service Organizations
Queen's University 2008 — 2008
Executive Leadership Program
Athabasca University 2001 — 2004
MBA, Marketing and Operations
Grant Macewan College 1993 — 1994
Telecom Mgt, Telecommunications Mgt
University of Alberta 1986 — 1990
Bcom, General Business
Altus Alliance April 2015 - Present
Elite Sales Performance February 2015 - Present
QuickMobile 2013 - February 2015
Elite Sales Performance January 2012 - April 2013
The Active Network July 2005 - January 2012
TELUS 1998 - 2004
TELUS Communications January 1996 - December 2003
Skills
SaaS, New Business Development, Sales Management, Salesforce.com, Solution Selling
Education
British Columbia Institute of Technology 1982 — 1986
Marketing Management
British Columbia Institute of Technology
Geophysical Technology Inc. February 2014 - Present
Creation Technologies 2001 - 2013
Fraser Health Authority 2006 - 2009
TELUS Communications 1999 - 2001
BC TEL 1998 - 1999
BC TEL 1995 - 1998
BC TEL 1993 - 1995
BC TEL 1980 - 1993
Skills
Manufacturing, Strategic Planning, Cross-functional Team..., Lean Manufacturing, Continuous Improvement, Leadership, Team Building, Communication, New Business Development, Supply Chain, Social Media, Management, Business Strategy, Kaizen, Change Management, Project Planning, Mergers & Acquisitions, Product Development, Product Management, Marketing, Team Leadership, Leadership Development, Electronics, Strategy, Strategic Partnerships, Employee Engagement, Customer Satisfaction, Business Planning, Entrepreneurship, Business Development, Project Management, Executive Management, Finance, Negotiation, Business Process..., Coaching
Education
Harvard Business School 1994 — 1994
Advanced Management Program, Global Executive Leadership Program
University of Southern California 1993 — 1993
Advanced Management Program - Telecommunications
Certified General Accountants Association 1980 — 1983
CGA, Professional Accounting Designation
British Columbia Institute of Technology 1978 — 1980
Financial Management
Eric Hamber Secondary School 1973 — 1978
High School, with honours, Grade 12
eHealth Ontario May 2011 - Present
CTO Business Intelligence November 2008 - October 2010
Electronic Arts February 2008 - October 2008
Telus April 2006 - October 2007
TELUS Communications 2006 - 2007
Business Objects August 1999 - September 2005
Ecopack July 1997 - January 1999
Deuromedia January 1993 - 1995
Skills
Test Automation, Software Development, Business Intelligence, Quality Assurance, SOA, Telecommunications, Test Planning, Software Project..., Software Quality..., Agile Project Management, Requirements Analysis, Agile Methodologies, Data Warehousing, Integration, Scrum, Testing, Databases, Architecture, Business Analysis, Oracle, Enterprise Architecture, Cloud Computing, Web Services, J2EE Application..., SDLC, SQL, Java Enterprise Edition, Java, Test Cases, User Acceptance Testing, XML, Linux, C#, Microsoft SQL Server, Requirements Gathering, Web Applications, Software Engineering, Eclipse, Solution Architecture, Unix, UML, .NET, Software Design, PL/SQL, JIRA, Database Design, Visual Studio, OOP, Tomcat, Design Patterns
Education
University of Toronto 2014 — 2015
Enterprise Architecture, Enterprise Architecture, certificate
Universitatea „Transilvania” din Brașov 2008 — 2009
Master, Informatics
Universitatea „Transilvania” din Brașov 2008 — 2009
PhD, Informatics
British Columbia Institute of Technology 2000 — 2001
Certificate Programming, Information Technology
Universitatea „Transilvania” din Brașov 1990 — 1996
Master, Information Technology Mechanical Engineering
National College - Andrei Saguna 1986 — 1989
Baccalaureate, Electronics
TELUS Communications 2003 - Present
Syscom-Consulting 2001 - 2009
ISM-BC 1997 - 2003
Morguard Investments Limited 1992 - 1997
SCD Security Computer Data (Command Records) 1980 - 1992
Memorex 1975 - 1980
Skills
ITIL, Unified Communications, Managed Services, Business Analysis, Telecommunications, Account Management, Data Center, Disaster Recovery, Vendor Management, Solution Selling, IT Service Management, Thought Leadership, Outsourcing, Virtualization, IT Strategy, Team Leadership, Enterprise Software, Cloud Computing, Troubleshooting, SaaS, Professional Services, Integration, Solution Architecture, Business Process..., Program Management, VoIP, Service Delivery, IT Operations, IT Management, Enterprise Architecture, Storage, Cisco Technologies, Pre-sales, System Deployment, Wireless, PMP, Security, Infrastructure, Servers, Call Centers
Education
British Columbia Institute of Technology 1969 — 1971
Diploma of Technology, Data Processing & Systems
New Westminster Secondary School 1964 — 1971
NWSS
CGI August 2013 - July 2015
TELUS Communications August 2007 - April 2013
Marsh & McLennan Companies, Inc. February 2005 - August 2007
Mercer November 1998 - February 2005
Mercer February 1994 - November 1998
CAA North & East Ontario 1989 - 1994
GoC 1988 - 1988
GoC 1988 - 1988
Skills
PMO, PMP, Project Management, Telecommunications, Enterprise Software, Project Portfolio..., Vendor Management, SDLC, Business Analysis, Program Management, Business Process..., Project Delivery, Change Management, Requirements Analysis, ITIL, Resource Management, MS Project, Project Planning, Software Documentation, IT Infrastructure..., Virtual Teams, Relationship Management, Team Building, Cross Functional..., Manage Client..., Portfolio Management..., Agile Methodologies, Security, Team Management, Management, Software Project..., Business Process, IT Strategy, Requirements Gathering, Integration, IT Service Management, Service Delivery, Networking, CRM, Interpersonal Skill, Leadership, Teamwork, Visio, Enterprise Architecture
Education
Carleton University 2004 — 2005
Masters Certificate, Project Management
Algonquin College of Applied Arts and Technology 1991 — 1994
Diploma, Business Information Systems
St. Paul 1983 — 1988
High School, Ontario Secondary School Diploma
TELUS Communications December 2014 - Present
SOLID Software Services and Consulting International Limited November 2013 - Present
SOLID Software Services and Consulting International Inc October 2010 - Present
SOLID Software Services and Consulting International Inc October 2010 - Present
SOLID Software Services and Consulting (UK) Limited September 2010 - Present
Eastern US Bank 2013 - October 2013
Major International Bank January 2013 - June 2013
Large UK based Bank September 2013 - 2013
Various Companies September 2012 - December 2012
Large Irish Bank January 2012 - August 2012
Skills
Mainframe, zSecure Install, Setup..., Security Engineering, REXX, MVS, JCL, Disaster Recovery, Assembler, MVS Batchpipes, z/OS, z/VM, ZFS, z/OS Program Products, OMVS, Security Admin, Information Security, VSAM, RACF, Operating Systems, Data Center, JES2, SMP/E, Security, Unix, IBM Mainframe, TSO, OS/390
Education
British Columbia Institute of Technology
Computer Languages
Princess Margaret
TELUS Communications December 2014 - Present
Shaw Communications April 2012 - April 2014
Shaw Communications April 2011 - April 2012
Shaw Communications January 2010 - April 2011
Shaw Communications March 2002 - January 2010
Skills
Telecommunications, Team Leadership, Call Centers, Fiber Optics, Wireless, Call Center, VoIP, Customer Experience, Customer Satisfaction, Broadband, Troubleshooting, Computer Network..., Customer Retention, Network Design, Vendor Management, Leadership
Education
The Leaders Circle 2006 — 2013
High performance leadership training, Business Administration and Management, General
Northern Alberta Institute of Technology 2006 — 2007
Certificate, Leadership Development
British Columbia Institute of Technology 2004 — 2005
BUSA 7250 Management Skills and Applications, Management Skills and Applications
British Columbia Institute of Technology 1992 — 1993
Trades Qualification, Carpentry/Carpenter
North Shore Driving School 1992 — 1993
Classes 1-6, Professional driver training
ISNA Schools September 2015 - Present
Riverside School Board 2014 - Present
Ontario Carleton District School Board January 2014 - April 2014
Independent May 2012 - 2013
AlertPay August 2011 - March 2012
TELUS Communications June 2008 - August 2009
Environnement et des Parcs June 2006 - September 2006
Skills
Social Media Marketing, Web Analytics, HTML, Team Leadership, Windows, Customer Service, Customer Relations, Banking, CSS Javascript, SEM, KPI Reports, Competitive Analysis, Blog Marketing, Teaching, Classroom Management, Collaborative Inquiry, Blogging, Facebook, PowerPoint, Public Speaking
Education
University of Ottawa 2013 — 2014
Bachelor of Education (B.Ed.)
McGill University 2011 — 2012
Graduate Certificate, Internet Business
Bishop's University 2009 — 2011
Bachelor of Arts, Economics
Champlain Regional College, St 2003 — 2005
Diploma of Collegiate Studies, Health Sciences
Canadian Media Production Association (CMPA) 2010 - Present
Jay Communications Consulting Inc. 2009 - 2010
Canadian Association of Broadcasters (CAB) 2008 - 2009
TELUS Communications 2004 - 2008
Canadian Association of Internet Providers (CAIP) 1999 - 2004
Canadian Cable Television Association (CCTA) 1989 - 1999
Canadian Radio-Television and Telecommunications Commission (CRTC) 1985 - 1989
Skills
New Media, Digital Media, Media Relations, Legal Writing, Policy, Social Media, Nonprofits, Leadership, Licensing, Intellectual Property, Entertainment Law, Public Policy, Strategy, Strategic Planning, Government, Corporate Governance, Privacy Law, Broadcast, Dispute Resolution, Research, Mediation, Television, Corporate Law, Telecommunications, Public Speaking, Legal Research, Copyright Law, Strategic Partnerships, Strategic Communications
Education
Acadia University
B.A., English
University of Victoria
LL.B, Law
York University - Osgoode Hall Law School
LL.M, Intellectual Property Law
TELUS Business Solutions January 2013 - Present
TELUS Communications April 2006 - December 2012
TELUS Communications December 2004 - May 2006
Skills
Telecommunications, Account Management, Team Leadership, Forecasting, Solution Selling, Call Center, Sales Management, Professional Services, Direct Sales, Sales Operations, Call Centers, Salesforce.com, Strategic Partnerships, Customer Retention, Change Management, B2B, Sales Process, CRM, Customer Experience, Selling, Business Development, SaaS, Cold Calling, Sales
Education
Canadian Southern Baptist Seminary 2001 — 2004
Bachelor, Theology
Athabasca University
Bachelor of Commerce, Financial Services Major
Certified General Accountants Association of Alberta
CGA, Accounting
Province of British Columbia April 2013 - March 2014
BC Ferries January 2012 - March 2013
Health Shared Services BC March 2011 - January 2012
BC Hydro December 2010 - March 2011
SaskPower July 2010 - December 2010
Civil Construction January 2010 - July 2010
TELUS Communications 2007 - 2009
City Of Surrey January 2007 - December 2007
TELUS Communications 2005 - 2006
Independant Consulting 2003 - 2005
Skills
PMO, Project Portfolio..., Business Analysis, Program Management, Vendor Management, Project Management, SDLC, ITIL, Change Management, MS Project, Software Project..., Business Process, IT Strategy, Business Process..., Project Planning, Data Center, ERP, Leadership, Management, PMP, Integration, Team Leadership, Requirements Analysis, Infrastructure
Education
British Columbia Institute of Technology 2006 — 2007
BSc Program
Vancouver Film School 2002 — 2004
Dipl Tech
Fanshawe College 1984 — 1986
Dipl. Tech
Lakehead University 1978 — 1980
Associate of Science (A.S.)
Autumn Valley (1280041 AB Ltd) 2007 - Present
Telus Communications 2008 - 2013
TELUS February 2008 - January 2009
NSN - Nokia Solutions and Networks 2006 - 2008
Centrica October 2004 - September 2005
Wild Rose Developments 2003 - 2004
ntl December 2002 - December 2003
ntl November 1999 - December 2002
ntl 1998 - 1999
Anglia Cable Ltd 1998 - 1999
Skills
VoIP, Leadership, Telecommunications, Wireless, Managed Services, Call Center, Change Management, Cross-functional Team..., Vendor Management, Project Management, Program Management, Technology Integration, Call Centers, Management, Service Delivery, Process Improvement, Project Planning, Integration, Outsourcing, LTE, System Deployment, Telephony, PMO, Computer Network..., Broadband, PMP, Professional Services, Wireless Networking, IP, Team Leadership
Education
Anglia Ruskin University 1994 — 1998
Business Administration
University of Cambridge 1993 — 1994
ILM Certification, Organizational Leadership
TELUS Communications May 1994 - Present
TELUS 1994 - 2010
TELUS Communications February 2006 - February 2008
TELUS Communications February 2004 - February 2006
Skills
Wireless, Telecommunications, MPLS, IP, VoIP
Education
George Washington University 2004 — 2006
Masters, Project Management
British Columbia Institute of Technology 1992 — 1994
Electronics Engineering
Olds College 1982 — 1984
Petroluem Land Management
PinPoint GPS Solutions Inc. April 2013 - Present
Rogers Imagine Wireless January 2011 - February 2013
TELUS Communications January 2007 - October 2010
2005 - 2007 TELUS Wireless Business Solutions November 2005 - January 2007
2004 - 2005 National Search Group January 2004 - December 2005
United Parcel Service January 2000 - January 2004
Calgary Native Friendship Society January 1997 - January 2000
Cyte Consultants January 1995 - January 1997
The Alberta Society January 1992 - January 1994
Canadian Armed Forces January 1978 - January 1991
Skills
Recruiting, Business Planning, Management, Training, Wireline, Solution Selling, Account Management, Direct Sales, Sales Management, B2B, Budgets, Temporary Placement, Contract Management, Logistics, Fundraising, Coordination, Restructuring, Sales Process, Telecommunications, New Business Development, Business Development, Team Leadership, Sales, Wireless
Education
Bishop's University 1987 — 1991
BA, Socialogy and History
Bishop's University 1987 — 1991
BA, Social Sciences
TELUS June 2007 - Present
TELUS Communications November 2003 - June 2007
TELUS Communications May 2003 - December 2003
TELUS Communications November 2002 - May 2003
Skills
Telecommunications, MPLS, VoIP, Wireless, IP, Network Design, Telephony, LTE, Computer Network..., UMTS, QoS, Project Management
Education
Athabasca University 2001 — 2004
MASTER OF BUSINESS ADMINISTRATION
Athabasca University 2001 — 2002
ADVANCED GRADUATE DIPLOMA IN MANAGEMENT
Northern Alberta Institute of Technology 1978 — 1980
TELECOMMUNICATION TECHNOLOGY DIPLOMA, TELECOMMUNICATION TECHNOLOGY
Government of Alberta February 2014 - Present
Klepsch Consulting Services May 2008 - Present
ATCO Electric September 2013 - February 2014
Servus Credit Union July 2010 - December 2012
City of Edmonton May 2008 - July 2010
TELUS Communications December 2007 - May 2008
TELUS Communications September 2006 - December 2007
TELUS Communications October 2003 - November 2005
Critical Mass April 1997 - December 2002
Skills
Business Analysis, Project Management, Project Planning, Requirements Gathering, Business Requirements, SDLC, Project Delivery, Software Project..., Requirements Analysis, PMO, PMP, Project Portfolio..., Agile Methodologies, Management, Strategy, SharePoint, Integration, Consulting, Business Process, ITIL, Program Management, Cross-functional Team..., SaaS, Leadership, Agile Project Management, Software Documentation, Business Process..., Team Leadership, Change Management, IT Strategy, Team Management
Education
Athabasca University 2010 — 2013
Bachelors of Commerce, e-Commerce
Royal Roads University 2003 — 2004
Business Analyst Certification
University of Calgary 2001 — 2002
Continuing Education - IT Project Management
Graymont February 2012 - Present
iSP3 Solution Providers Inc. May 2010 - February 2012
TELUS Communications July 2007 - March 2010
Great Canadian Gaming Corporation June 2001 - July 2007
Lordco Parts Ltd April 1999 - June 2001
Skills
ERP, Business Intelligence, Business Analysis, Integration, Business Process, Data Modeling, JD Edwards, Visio, Business Process..., Databases
Education
UBC 2011 — 2012
Certfificate in Project Management
Aptech School for Software Export Technology 1997 — 1998
Post Graduate Diploma, Software
Punjabi University 1987 — 1989
Bachelor of Arts, Economics & English
British Columbia Institute of Technology
Cognos Training Centre
JDE Training Center
Oracle Training Center
Panjab University
Helton Industries March 2010 - May 2015
TELUS October 2007 - January 2009
TELUS Communications January 2004 - September 2007
TELUS Communications January 2002 - December 2003
Delta School District 37, British Columbia November 1990 - November 2002
TELUS Communications January 1993 - December 2001
Skills
Strategic Sourcing, Purchasing, Negotiation, Supply Chain Management, Vendor, Management, Contract Management, Procurement, Contract Negotiation, RFP, Cross-functional Team..., Process Improvement, Vendor Management, Strategic Planning, ERP, Materials Management, Change Management, Business Process...
Education
Douglas College 2003 — 2008
Certified Professional Purchaser, Logistics and Supply Chain Management
British Columbia Institute of Technology 1982 — 1998
MANAGEMENT CERTIFICATE – ADMINSTRATIVE MANAGEMENT, Business, economics, accounting, training and course design
Douglas College 1977 — 1979
DIPLOMA, GENERAL STUDIES
The University of British Columbia
Srategies, Skills and Tactics of Negotiations, Advanced Negotiation Skills, Facilitation Skills
Canadian Real Estate Association March 2013 - Present
IdeaScale June 2014 - September 2015
Ideavibes March 2010 - June 2014
Fundchange - An ideavibes Initiative November 2010 - December 2012
TELUS Communications February 2010 - May 2011
Algonquin College January 2010 - May 2010
Xandros Corporation December 2008 - February 2010
VoIPshield Systems Inc. January 2008 - December 2008
CRM Advantage, LLC February 2007 - December 2007
Meriton Networks 2005 - 2007
Skills
marketing, crowdsourcing, crowdfunding, Civic Engagement, Customer Insight, Digital Engagement, Business Analysis, Web Analytics, Data Analytics, CRM, Digital Strategy, E-commerce, Lead Generation, Marketing Communications, Online Advertising, Online Marketing, Product Management, Product Marketing, Public Relations, SEM, SEO, Social Media, Start-ups, Strategic Communications, Strategic Partnerships, Strategy, Crowdfunding, Crowdsourcing, Marketing
Education
Acadia University 1986 — 1990
Bachelor of Arts, Political Science
TELUS December 2011 - Present
TELUS February 2011 - December 2011
TELUS June 2004 - February 2011
TELUS Communications 1999 - 2004
TELUS Communications 1995 - 1999
IBM 1990 - 1995
Investors Group Financial Services Inc. 1988 - 1990
Skills
Technology Planning, Strategic Planning, Sales Management, Storage, Servers, Data Center, Solution Selling, IT Management, Enterprise Software, Information Technology, Unified Communications, Cloud Computing, Virtualization, Managed Services, Telecommunications, Wireless, IT Strategy, Disaster Recovery, Networking, Management, Strategy, Product Management, Professional Services, Vendor Management
Education
Athabasca University 2006 — 2010
Masters, Business Administration - MBA
Athabasca University 2003 — 2006
Business, Graduate Diploma
University of Alberta 1999 — 2003
Business, Technology Management Certificate with Distinction
Red River College 1988 — 1992
CAP, Programming Analyst
Frontier Communications 2013 - Present
Xplornet Communications 2012 - 2013
Research In Motion 2011 - 2012
TELUS Communications 2008 - 2011
du 2006 - 2008
Zee Network (Real Media FZ LLC) 2005 - 2006
EUROSTAR 2002 - 2005
Symtech Polyspin Pvt ltd 1997 - 2001
Standard Oils Pvt Ltd 1995 - 1997
Skills
Business Case, Project Management, Digital Marketing, User Experience, Logistics, Product Management, Product Marketing, Telecommunications, Product Development, Mobile Devices, VAS, Competitive Analysis, Team Management, Business Development, Product Launch, Cross-functional Team..., Business Strategy, Wireless, Mobile Technology, Vendor Management, Management, Leadership, Strategy, Cloud Computing, Entrepreneurship, Process Improvement, Change Management, Strategic Planning, Go-to-market Strategy, Sales, CRM, Marketing, Start-ups
Education
Bangalore University 1991 — 1995
Bachelors, Engineering
Coast Capital Savings Credit Union March 2010 - Present
eBay December 2007 - September 2009
BC Liquor Distribution Branch March 2006 - December 2007
Business Objects May 2003 - March 2006
TELUS Communications March 1996 - June 2000
Skills
Leadership, Coaching, Management Development, Performance Improvement, Training, Performance Management, Instructional Design, Change Management, Workshop Facilitation, E-Learning, Blended Learning, Program Management, Adult Education, Strategy, Needs Analysis, Organizational..., Strategic Planning, Leadership Development, Team Leadership
Education
Athabasca University 2004 — 2008
Masters, Distance Education
University of the Fraser Valley 2002 — 2004
B.A., Adult Education
RE/MAX Real Estate February 2013 - Present
Realty Executives North Star March 2005 - February 2013
TELUS Communications January 2003 - December 2004
Shaw Communications September 2000 - June 2001
Skills
Negotiation, Customer Service, Direct Marketing, Home, ABR, Condos, Real Estate, Sellers, Residential, First Time Home Buyers, Foreclosures, Selling, Buying, Relocation, Investment Properties, Listings, Buyer Representation, Land, Relocations, Seniors, Single Family Homes, Purchase, Farms, Townhomes, Contract Negotiation, Move Up Buyers, New Homes, Residential Homes, Sales, Vacation Homes
Education
University of Alberta 1996 — 1998
Education
Taylor University College and Seminary 1990 — 1991
AAR - Education
TELUS December 2013 - Present
Michael Cuccione Foundation May 2008 - June 2015
TELUS June 2009 - December 2013
TELUS January 2013 - May 2013
TELUS 2008 - 2009
TELUS Communications 2005 - 2008
Michael Cuccione Foundation 2005 - 2008
Skills
Telecommunications, Vendor Management, Governance, Integration, Outsourcing, Management, Service Delivery, Strategy, Program Management, Project Portfolio..., IT Strategy, Project Management, Wireless, Cross-functional Team..., Leadership, PMO, IT Service Management, Managed Services, CRM, ITIL, Business Process..., Project Delivery, Business Process, Business Transformation
Education
University of Toronto - Rotman School of Management 2010 — 2012
Business
British Columbia Institute of Technology
Business
The University of British Columbia / UBC
Teradici Corporation May 2012 - March 2015
7-Eleven October 2010 - April 2012
Juvenile Diabetes Research Foundation March 2009 - October 2010
Skyline Exhibit Design 2005 - 2008
TELUS Communications November 1999 - January 2005
TELUS January 1999 - November 1999
Stentor Resource Centre February 1997 - December 1998
Skills
Marketing Communications, Advertising, Fundraising, Event Management, Product Management, Event Planning, Account Management, Marketing Strategy, Sales, Trade Shows, Email Marketing, Sales Management, Leadership, Management, Business Development, Marketing
Education
British Columbia Institute of Technology 2003 — 2005
Hospitality & Tourism
British Columbia Institute of Technology
Marketing Certificate
The George Washington University - School of Business
Project Management Certificate
TELUS Communications 2009 - 2015
TELUS 2007 - 2009
TELUS 2004 - 2007
TELUS 2000 - 2004
TELUS 1996 - 2000
TELUS 1994 - 1996
Skills
Strategic Planning, Project Management, Business Analysis, Logistics Management, Financial Management, Learning Analytics, Operations Management, Team Leadership, Managerial Finance, Vendor Management, Change Management, Cross-functional Team..., Telecommunications, Outsourcing, Strategy, Program Management, Account Management, Business Process..., Business Strategy, Management, Process Improvement, Team Building, Leadership, Sales Management, Business Development, Coaching, Contract Negotiation, Team Management, Performance Management, Call Centers
Education
Royal Roads University 2001 — 2004
Masters Certificate, Project Management (PMP)
Simon Fraser University 1983 — 1987
BBA, Marketing, Human Resources
British Columbia Institute of Technology
Journeyman, Automotive Technologies
Vancouver School Board
Adult Education Certificate
Journey On Professional Guides June 2013 - Present
Ledcor January 2009 - January 2013
Ledcor Technical Services 2009 - September 2012
TELUS Communications February 2005 - December 2008
TELUS Communications June 2003 - January 2005
Skills
Operations effectiveness, Contract Negotiation, Change Management, Leadership Counseling, Leadership Development, Leadership..., Operations Management, Financial Accumen, Financial accountability, Team-orientated, Consistency, Performance Benchmarking, Performance Improvement, Quality Oriented, Cultural Policy, Growth Strategies, Project Management, Telecommunications, Leadership, Process Improvement, Team Leadership, Vendor Management, Wireless, Organizational..., Team Building, Organizational..., Coaching, Telephony, Call Centers, Optical Fiber, Risk Management, Management, Computer Network..., Program Management, Strategic Planning, Business Strategy, Fiber Optics, Cross-functional Team..., VoIP, Strategy, Integration, Cabling, Customer Experience, Outsourcing, Contract Management, ERP, Broadband, IP, Network Design, Managed Services
Education
Athabasca University 1999 — 2001
MBA, General Admininstration
Athabasca University 1998 — 2001
MBA, Organizational Leadership
Athabasca University 1998 — 1999
Advanced Graduate Diploma in Management
Athabasca University 1990 — 1996
Bachelor of Business Administration (BBA)
TELUS Communications July 2009 - Present
TELUS July 2009 - March 2010
TELUS Communications January 2000 - July 2009
Skills
Performance Management, Employee Engagement, Onboarding, Human Resources, Employee Relations, Succession Planning, Employee Recognition, Workforce Planning, SAP HR, Employee Benefits, Payroll, New Hire Orientations, Talent Management, Labor Relations, Coaching, Telecommunications, Recruiting, Management, Change Management
Education
Canadian Payroll Association 2009 — 2010
PCP, Payroll Certification
Canadian Payroll Association 2010 — 2014
CPM, Certified Payroll Manager
BCRPA 1995 — 2018
Fitness, Fitness Leader
UBC 2005 — 2006
Project Management
British Columbia Institute of Technology 1982 — 1987
Business Administration, Business
Supportfilm.com January 2015 - Present
Recombo Inc. October 2012 - December 2013
Recon Instruments January 2012 - November 2012
TELUS Communications 2007 - 2010
Skills
Strategic Planning, Digital Marketing, Digital Video, Final Cut Pro, Compressor, DVD Studio Pro, Photoshop, PowerPoint, Word, Excel, Wordpress, Idea Generation, Thought Leadership, WordPress, Video, Public Relations, Digital Media, Video Production, Online Advertising, Content Strategy, Brand Development, Facebook, Video Editing, Marketing, Google Adwords, Marketing Communications, Strategy, Email Marketing, Sales
Education
British Columbia Institute of Technology 2010 — 2012
Diploma, Marketing Management - Entrepreneurship
British Columbia Institute of Technology 2005 — 2006
Industry Partnership Certificate, Video Production and Media
TELUS Communications February 1986 - Present
Clearnet 1990 - 2000
Cartel Electronics Inc. 1980 - 1986
Skills
Telecommunications, VoIP, Telephony, Wireless, IP, Cabling, Troubleshooting, Computer Network..., Switches, Routers, DSL, Cisco Technologies, TCP/IP, Fiber Optics, LTE, Wireless Networking
Education
British Columbia Institute of Technology / BCIT 1985 — 1986
Pacific Vocational Institute (BCIT) 1981 — 1982
Industrial Electronics Technology/Technician
TELUS Communications March 2015 - Present
Striven Consulting March 2015 - Present
Petrichor Solutions Inc March 2015 - Present
Vancity October 2014 - March 2015
Vancity January 2013 - September 2014
Inventure Solutions A Vancity Company March 2011 - December 2012
Intrawest ULC May 2006 - February 2011
eBusiness Advantage April 2004 - April 2006
Skills
Data Warehousing, Data Warehouse..., Customer relationship..., Data Quality, Data Analysis, ETL, SSRS, Business Intelligence, Informatica, Erwin, Excel, PowerPoint, Trillium, DataFlux, Informix, SSIS, Data Modeling, MS Project, Datastage, Dimensional Modeling, Cognos, Business Intelligence..., Data Integration, Analysis Services, SQL Server, SSAS, CRM, Microsoft SQL Server, Microsoft Excel, OLAP, Master Data Management, Dashboard, Databases, SharePoint, Data Migration, Oracle, Visio, Business Process, Data Marts, Performance Tuning, Requirements Gathering, DTS, Business Objects, Microsoft Project, Requirements Analysis, Business Analysis, Database Design, Enterprise Architecture, SDLC, Consulting
Education
New York Institute of Technology 2003 — 2006
MBA, Information Technology
Bharathidasan University 1999 — 2003
BE, Electrical and Electronics
TELUS Communications August 2010 - Present
TELUS Communications March 2007 - March 2010
Toronto District School Board October 2006 - March 2007
Nortel Networks November 2002 - April 2006
Fujitsu Network Communications September 2000 - November 2002
WorldCom June 1998 - September 2000
MCI September 1997 - June 1998
Skills
MPLS, BGP, Juniper, Network Design, IP, Cisco Technologies, WAN, Routers, Switches, Cisco IOS, Telecommunications, ATM networks, JUNOS, Telephony, Networking, Ethernet, Integration, System Deployment
Education
Arkansas State University 1992 — 1997
BSEE, Electrical Engineering
Paradigm Learning Services
Building Cisco Networks (BCN)
TELUS Communications October 2013 - Present
eProcess International S.A December 2012 - August 2013
emaratech (formely Datel) August 2011 - November 2012
Globacom Limited September 2007 - December 2011
RELIANCE TELECOM March 2005 - September 2007
Reliance Communication Ltd 2005 - 2007
Nextech Solutions January 2001 - February 2005
Skills
Vendor Management, Service Delivery, Database Solution..., ITIL, Databases, Oracle, Unix, IT Service Management, Cloud Computing, Business Analysis, Servers, Data Warehousing, Project Management, ETL, IT Strategy, Data Migration, SQL, PL/SQL, Operating Systems, Business Process, IT Management, Disaster Recovery, Testing, Data Modeling, Shell Scripting, Microsoft SQL Server, Telecommunications, Team Management, Requirements Gathering, Information Technology, Consulting, Security, Management, Integration, Database Administration, Business Intelligence, Oracle RAC, Strategy, Requirements Analysis, Business Process..., SDLC, Solution Architecture, Analysis, WebLogic
Education
ITIL 2012 — 2012
ITIL foundation
Indian Institute Of Business Management And Studies 2008 — 2010
Master of Business Administration (MBA), Information Technology
St. Xavier's College 1992 — 1995
Bachelor's degree, Business/Commerce, General
St. Lawrence High School 1990 — 1992
Higher Secondary
Patha Bhavan 1980 — 1990
Secondary, General Studies
Cobit
Prince2
ITSM
Alliance Mercantile Inc. October 2011 - Present
Intercon Security August 2010 - November 2011
TELUS Communications October 2007 - October 2009
McDonald's Restaurants of Canada Limited October 2004 - October 2007
Skills
Customer Service, Team Leadership, Problem Solving, Business Communications, Microsoft Office, Microsoft Project, Adobe Creative Suite, Simply Accounting, SAP R/3, Crystal Reports, SQL Server
Education
British Columbia Institute of Technology 2009 — 2011
Diploma of Technology, Business Information Technology Management
Amdocs August 2011 - Present
Bridgewater Systems December 2009 - August 2011
Bridgewater Systems January 2007 - December 2009
HP October 2004 - January 2007
Canada Post April 2004 - October 2004
TELUS Communications February 2002 - May 2003
PSINet January 2000 - February 2002
Magma Communication Ltd December 1997 - December 1999
Skills
Cisco Technologies, Integration, IP, Unix, Servers, Network Design, System Administration, Technical Support, Networking, Solaris, Operating Systems, LTE, TCP/IP, RADIUS, SIP, HP-UX, Linux, Diameter, CDMA, SNMP, Shell Scripting, Professional Services, LDAP, F5 BigIP, Telecommunications, Troubleshooting, Wireless, Hardware, System Deployment, VoIP, Open Source Software, Routers, Visio, SS7, Network Architecture, Product Management
Education
Algonquin College of Applied Arts and Technology 1996 — 1999
Unix Administration
TELUS May 2013 - Present
TELUS April 2012 - May 2013
TELUS Communications January 2009 - April 2012
TELUS Communications March 2007 - December 2008
TELUS Communications June 2003 - February 2007
Skills
Certified Project..., Project Management, Program Management, Contact Centre, Customer Experience, Customer Experience..., Process Development, Process Engineering, Business Process..., Operational Efficiency, Action Oriented, Team Building, Leadership, Requirements Gathering, Requirements Management, Risk Management, Budget Management, Innovation, Thinking Outside The Box, Telecommunications, Microsoft Office, SharePoint, PMP, Contact Centers, Process Simulation, Budgets, Product Management, Business Case, Process Improvement, Business Process, Software Documentation, Cross-functional Team..., Change Management, PMO, Management, Business Analysis, Product Development, Strategic Planning, Strategic Thinking, Coaching, Mentoring, Software Project..., Business Requirements, Project Delivery, Analysis, Vendor Management, Project Portfolio..., Integration, MS Project, Governance
Education
BCIT 2004 — 2005
N/A, Microsoft Office
UBC 1997 — 2000
BA
RMC 2010 — 2011
PMP, Project Management
Langara College 1996 — 1997
Bachelor of Arts program
TELUS Communications October 2014 - Present
TELUS Communications May 2013 - September 2014
TELUS Communications June 2011 - April 2013
TELUS Communications March 2011 - June 2011
TELUS Communications December 2006 - March 2011
TELUS Communications June 2006 - November 2006
TELUS Communications July 2005 - June 2006
TELUS Communications April 2001 - June 2005
TELUS Communications May 2000 - March 2001
Skills
Telecommunications, IPTV, Unified Communications, IP, IT Strategy, Networking, Program Management, Network Design, Management, TCP/IP, Wireless, Integration, Testing, MPLS, VoIP, Television, Cisco Technologies, Product Management, Troubleshooting, Telephony, Board of Directors, Business Networking, Charitable Giving
Education
Athabasca University 2009 — 2015
Bachelor's Degree, Commerce
ASET 2013 — 2013
Certified Engineering Technologist, Electrical, Electronics and Communications Engineering
Project Management Institute 2013 — 2013
Project Management Professional (PMP), Information Technology Project Management
Society of Broadcast Engineers 2011 — 2011
CBTE, Broadcast Television
NAIT 2001 — 2004
Journeyman, Communication Technician
University of Alberta
Shared Services Canada October 2011 - April 2015
PWGSC January 2011 - May 2011
Transport Canada September 2010 - January 2011
Health Canada October 2009 - May 2010
Public Safety Canada July 2009 - October 2009
Treasury Board Secretariat March 2009 - July 2009
Ottawa-Vanier PC Riding Association May 2008 - October 2008
TELUS Communications June 2006 - April 2008
Privy Council Office October 2005 - March 2006
Bell Security Solutions Inc. April 2005 - September 2005
Skills
Program Management, Governance, Business Analysis, Emotional Intelligence, Customer Engagement, Project Management, ITIL, Customer Service, Business Intelligence, Management, Change Management, Requirements Analysis, IT Service Management, Strategy, Business Process, Government, Software Documentation, Security, Leadership, Analysis, Project Planning, MS Project, CRM, IT Strategy, Information Technology, Strategic Planning, Professional Services, Business Process..., Consulting, Team Leadership
Education
Mile2 2015 — 2015
Certified Information System Security Officer
ITIL Foundation v3 Certification 2009 — 2009
University of Ottawa 1999 — 2000
Executive MBA
Algonquin College of Applied Arts and Technology 1996 — 1996
University of Ottawa 1996 — 1996
Algonquin College of Applied Arts and Technology 1994 — 1994
University of Ottawa 1992 — 1992
VGH & UBC Hospital Foundation June 2011 - June 2015
Dare November 2010 - February 2011
Cossette Communications Group / Blitz Direct January 2009 - November 2010
Mijo Communications Inc. January 2007 - December 2008
RMG Connect January 2002 - January 2007
TELUS Communications January 1998 - December 2001
DDB January 1996 - January 1998
Woodward's Stores Limited November 1988 - June 1993
Skills
Marketing Communications, Integrated Marketing, Direct Marketing, Advertising, Social Media, Marketing, Strategy, CRM, Media Relations, Strategic Planning, Fundraising, Lead Generation, Segmentation, Relationship Marketing, Direct Response, Email Marketing, Public Relations, Social Media Marketing, Direct Mail, Management, Event Management, Brand Development, Marketing Strategy, Market Planning, Budgets, Nonprofits, Philanthropy, Annual Giving, Sponsorship, Stewardship, Prospect Research, Strategic Communications, Volunteer Management, Leadership, Event Planning, Project Management, Program Management, Alumni Relations, Fundraisers, Digital Marketing
Education
British Columbia Institute of Technology
Courses
Insurance Corporation of British Columbia September 2014 - June 2015
The University of British Columbia February 2014 - September 2014
TechView Systems Inc October 2004 - August 2014
Public Guardian and Trustee of British Columbia August 2012 - October 2013
TELUS Communications August 2005 - March 2012
Business Objects January 2004 - December 2004
Concept QA Labs Pvt Ltd 2003 - 2004
Concept QA Labs Pvt Ltd 2003 - 2004
Skills
Software Quality..., Test Planning, Quality Assurance, User Acceptance Testing, QTP, Quality Center, Test Cases, Test Strategy, Test Automation, System Testing, SDLC, Regression Testing, Defect Tracking, Testing, Test Management, SQL, Scrum, System Integration..., Requirements Analysis, Release Management, Integration Testing, Manual Testing, Requirements Gathering, Performance Testing, Business Requirements, Agile Methodologies, Waterfall, JIRA, Software Project..., Integration, Unix, LoadRunner, Systems Analysis, Agile Project Management, XML, SoapUI, Selenium, Visio, Bugzilla, Databases, SharePoint, ClearQuest, Agile Testing, CMMI, Black Box Testing, Software Documentation, Web Applications, TFS, Microsoft SQL Server, Usability Testing
Education
Moscow Aviation Institute (State Technical University) (MAI)
Airframe and Powerplant
Moscow State Technical University of Civil Aviation (MSTUCA)
Russian Academy of Music named after Gnesiny
Vocal Performing Arts
Columbia Academy of Radio and TV
Sound Engineering
BCIT
Management Information Systems, General
Ktalysis Inc May 2012 - Present
GRCSI December 2009 - July 2015
DESJARDINS June 2012 - October 2014
Laurentian Bank March 2012 - June 2012
IBM June 2010 - May 2012
Nemelo Consulting October 2007 - May 2012
TELUS May 2009 - May 2010
TELUS Communications May 2009 - May 2010
Bombardier Aerospace 2008 - 2008
Desjardins 2007 - 2008
Skills
IT Management, IT Governance, Information Security..., Project Turnaround, Business Continuity, Business Control, Project Portfolio..., Disaster Recovery, Business Resilience, Offshore Project..., Project Delivery, Strategic Sourcing, Security, Outsourcing, ITIL, Risk Management, IT Service Management, IT Strategy, Program Management, IT Operations, Vendor Management, Consultancy, Data Center, Compliance, Service Management, Team Leadership, Service Delivery, MS Project, Team Management, Business Transformation, COBIT, Consultants, Governance, Project Management, Information Security, Management, Enterprise Software, Information Technology, Pre-sales, Cloud Computing, SaaS, Consulting, Change Management, Telecommunications, Management Consulting, Start-ups, Leadership, Professional Services, Enterprise Architecture, Infrastructure
Education
Ecole centrale d'Electronique
Master of Engineering (M.Eng.), Information Systems & Digital Networks
INSEEC
MBA, Finance, Strategy
TELUS Communications June 2006 - Present
Skills
CCNP, Cisco Technologies, Cisco Nexus, Network Design, Switches, LAN-WAN, Data Center, VPN, Networking, Network Architecture, Cisco UCS, Virtualization, VMware, Security, WAN, Network Administration, Telecommunications
Education
British Columbia Institute of Technology 2003 — 2005
Diploma
Telus Communications July 2005 - October 2009
Pitney Bowes Canada November 2002 - April 2005
Procision Analysis Inc. (Mississauga, ON, Canada) 1998 - 2001
Skills
Agile Methodologies
Education
Belarusian State University 1990 — 1995
Intermind Design Inc. January 2013 - Present
Sherri Summers Design January 2013 - December 2013
BCIT September 2011 - May 2012
TELUS December 2010 - July 2011
TELUS Communications 2009 - 2010
TELUS 2006 - 2009
ISM-BC 2000 - 2003
Scott Paper Limited 1982 - 2000
Skills
Interior Design, Concept Development, Programming, CAD, 3D rendering, Design Specifications, Lighting Design, Space-planning, AutoCAD, Photoshop, SketchUp, Vectorworks, MS Project, Microsoft Office, Finish Selections, Material Selection, Construction Drawings, Working Drawings, Residential Design, Renovation, Furniture Selections, Project Management, PMP, Project Delivery, Vendor Management, Change Management, Business Analysis, Business Case, Team Leadership, Program Management, PMO, Management, Space planning, Architecture, Project Coordination, Interior Architecture, Team Building, Architectures, Project Planning, Strategic Planning, Budgets, Design Research, Project Portfolio..., Rendering, Illustrator, Space Planning, Sketching
Education
British Columbia Institute of Technology / BCIT 2011 — 2012
Diploma of Technology, Interior Design, With Distinction
George Washington University 2001 — 2003
Masters Certificate, Project Management
British Columbia Institute of Technology 1979 — 1981
Diploma of Technology, Computer Technology/Computer Systems Technology, With Honours
TELUS October 2014 - Present
TELUS September 2013 - October 2014
TELUS Communications July 2011 - September 2013
IBM November 2004 - July 2011
IBM October 2002 - October 2004
PwC Consulting July 1998 - September 2002
Coopers & Lybrand Consulting May 1998 - June 1998
Skills
Software Project..., Project Management, PMP, PMO, Integration, Project Portfolio..., Project Delivery, Oracle, Solution Architecture, Enterprise Architecture, SDLC, Business Process, Requirements Analysis, MS Project, ERP, Governance, Data Warehousing
Education
British Columbia Institute of Technology 2002 — 2004
Diploma in Technology, Geographic Information Systems
Université Laval 1992 — 1996
Bachelor of Applied Science (BASc), Geomatics
CEJEP - Champlain college Lenoxville 1989 — 1991
AMDOCS - TELUS Toronto Canada January 2009 - Present
Telus Mobility 2008 - Present
TELUS Communications 2003 - Present
Telus September 2002 - Present
AMDOCS Canada August 1997 - Present
Amdocs Israel 1997 - 1999
Education
Ben-Gurion University of the Negev 1994 — 1997
TELUS November 2010 - Present
TELUS Communications November 2010 - February 2014
TELUS Communications August 2009 - November 2010
TELUS Communications June 2008 - August 2009
TELUS Communications November 2007 - June 2008
Argus Telecom Int'l Inc February 1996 - October 2007
Skills
Sales, Telecommunications, Integration, Business Analysis, Project Management, Call Centers, Account Management, Program Management, Team Leadership, Leadership, Salesforce.com, Solution Selling, Customer Service, Wireless, Training
Education
Dawson College 1991 — 1994
DEC, Electrical Engineering Technology
Concordia University 1991 — 1992
Psychology / Mathematics
Bishop's University 1990 — 1991
Psychology
CEGEP - John Abbott College 1986 — 1990
DEC, Pure & Applied Sciences
TELUS May 2011 - Present
TELUS 2007 - May 2011
TELUS 2005 - 2007
TELUS January 2003 - 2005
TELUS Communications 1998 - 2002
TELUS Advanced Communications 1998 - 2002
Skills
Telecommunications, SDLC, Software Project..., Wireless, Business Analysis, Requirements Analysis, PMP, Enterprise Architecture, Integration, Data Modeling, Program Management, Project Management, Visio, Systems Analysis, Product Management, PMO, Team Leadership, Project Delivery, Requirements Gathering, Management, Databases, Architecture, Architectures, Leadership, Vendor Management, Solution Architecture, Project Portfolio..., Business Process, Business Intelligence, Business Process..., Agile Methodologies
Education
Camosun College
Computer Technology/Computer Systems Technology
Sacred Heart Girls High School
St Josephs College Arts Science
Bachelor of Science (B.Sc.), Environmental Science with Honours in Eugenics
The George Washington University
Master's degree, Project Management
TELUS August 2009 - Present
TELUS Communications 2006 - August 2009
TELUS March 2004 - June 2006
TELUS February 2002 - March 2004
Skills
SDLC, PMO, Project Management, Telecommunications, Business Case, Business Analysis, Requirements Gathering, Requirements Analysis, PMP, Business Process..., Program Management, Business Process, Visio, Business Process Mapping, Enterprise Software, Leadership, Cross-functional Team..., Management, Team Leadership, Vendor Management, Change Management
Education
University of Toronto 2008 — 2009
Leadership Development - Rotman School of Business
George Washington University 2001 — 2003
Master Certificate in Project Management
University of Phoenix 1999 — 2001
BBA, Business Administration
British Columbia Institute of Technology 1994 — 1996
Electronics Common Core
British Columbia Institute of Technology 1989 — 1992
Management Systems
Simon Fraser University 1986 — 1988
Economics
Expedia CruiseShipCenters® June 2012 - Present
TELUS Communications 2008 - March 2012
TELUS 2005 - 2009
TELUS 2001 - 2005
TELUS 1999 - 2001
TELUS 1995 - 1999
Education
British Columbia Institute of Technology 1989 — 1996
Certificate, Human Resources management
EPCOR December 2008 - October 2010
Silver Creek Software August 2008 - December 2008
TELUS Communications April 2005 - December 2008
Fujitsu Consulting January 2002 - March 2005
Manila Electric Company August 1993 - December 2001
Skills
Business Intelligence, SDLC, Data Warehousing, ETL, IT Strategy, Enterprise Architecture, Data Modeling, Requirements Analysis, Informatica, Microsoft SQL Server, Oracle, Database Design, Business Analysis, PL/SQL, Requirements Gathering, OLAP, Databases, XML, Software Development, Testing, Cognos
Education
Nueva Ejica University of Science and Technology 1988 — 1993
Bachelor of Science in Electrical Engineering
Telus Corp 2008 - Present
TELUS Communications 2003 - 2008
Telus Mobility January 1998 - September 2003
Skills
Vendor Management, Requirements Analysis, Software Project..., Telecommunications, Call Center, Business Analysis, Systems Analysis, ITIL, SOA, Wireless, SDLC, Integration, Requirements Gathering, Business Process, Software Development, Team Leadership, PMO, Agile Methodologies, Project Management
Education
British Columbia Institute of Technology 1994 — 1999
Business Administration
IBM Canada May 2015 - Present
Suncor Energy September 2014 - May 2015
IBM Canada Ltd. October 2010 - September 2014
Telus Mobility August 2008 - October 2010
TELUS Communications January 2007 - July 2008
International Turnkey Systems 2004 - 2006
Bahrain Defence Force - IT Directorate 2001 - 2004
Fauji Foundation October 2000 - September 2001
Fauji Fertilizer Bin Qaism Limited 1999 - 2000
Skills
Oracle RAC, Oracle, RMAN, Databases, SQL Tuning, PL/SQL, Performance Tuning, Data Warehousing, Database Administration, Unix, Data Migration, Data Guard, Disaster Recovery, HP-UX, AIX, Oracle Enterprise..., High Availability, Unix Shell Scripting, Database Design, Linux, Microsoft SQL Server, Enterprise Architecture, Solution Architecture, Data Modeling, Shell Scripting, SQL, Oracle Applications, Data Integration, SQL*Plus, IBM AIX, ETL
Education
International Islamic University 1994 — 1997
Masters in Computer Science, Computer Software Engineering
TELUS Communications August 2008 - Present
Webnet Global Communications January 2008 - July 2008
Webnet Global 2008 - 2008
Education
Rizal Technological University 1988 — 1995
ATCO Electric March 2011 - Present
Choice Solutions July 2003 - Present
ATCO Electric May 2010 - April 2011
ATCO I-Tek 2007 - 2010
TELUS Communications 1976 - 2006
Skills
Requirements Analysis, Integration, Program Management, Requirements Gathering, Project Management, SDLC, Business Process, Project Delivery, MS Project, Software Project..., PMP, SharePoint, Business Process..., Visio, Change Management, Enterprise Architecture, Team Leadership, Process Improvement, ITIL, Leadership, IT Strategy, Management, IT Management, Business Analysis, Microsoft SQL Server, Project Portfolio..., Disaster Recovery, Vendor Management, Governance
Education
Athabasca University 2004 — 2006
MBA, Information Technology
Simon Fraser
TELUS Communications 2010 - Present
TELUS 2008 - 2010
Accenture 2004 - 2007
Allied Domecq 2002 - 2004
TELUS Communications 1997 - 2001
Skills
Business Process..., Vendor Management, Business Process, Change Management, Program Management, ERP, Project Management, SAP R/3, HRIS, Human Resources, Management, SAP Implementation, SAP Netweaver, Analysis, Leadership, Training, Budgets, Organizational Design, Business Analysis, Business Intelligence, Resource Management, Business Process..., Process Improvement, Strategy, Enterprise Architecture, Consulting, Integration, SDLC
Education
Athabasca University 2005 — 2010
Bachelor of Management, Human Resources, Great Distinction
MacEwan University 1997 — 1999
Management Studies, Human Resources, Distinction
University of Alberta 1990 — 1993
Bachelor of Arts, Political Science
TELUS Communications ConsultantEvolveSeptember 2002 - December 2003
Education
British Columbia Institute of Technology 1993 — 1995
CSI 2015 - Present
Connex July 2011 - 2014
TELUS January 2011 - July 2011
TELUS Communications January 2010 - December 2010
TELUS February 2006 - December 2009
Skills
Project Management, Telecommunications, Wireless, Solution Selling, Team Building, Sales Process, Unified Communications, Direct Sales, Enterprise Storage, Managed Services, Sales, VoIP, Management, Telephony, Key Account Management, Account Management, Selling, New Business Development, Team Leadership, Negotiation, Contract Negotiation, Customer Experience, Networking, Sales Operations, Avaya, Sales Management, B2B, Salesforce.com, Call Centers, Strategic Partnerships, Channel Partners, Territory, Channel, Contract Negotiations, Billing, Pricing, Customer Satisfaction, Forecasting, Cabling, Strategic Planning, Small Business, PowerPoint, IP PBX
Education
British Columbia Institute of Technology
Business
TELUS Communications 1998 - May 2015
Telus Mobility June 1996 - June 1998
Telus Mobility June 1994 - June 1996
Skills
Telecommunications, Customer Service, Wireless, Leadership, Sales, Customer Retention, Sales Operations, Unified Communications, Account Management, B2B, Troubleshooting, Solution Selling, CDMA, Outstanding Customer..., Customer Relations, Sales Support, Business Analysis, Change Management, Event Planning, Fundraising, Leadership Development, Wireline, Escalation, Administration, Excel, HTML, KPI, PowerPoint, Word, Writing, Windows, XHTML, Microsoft Office, B2B eCommerce, Microsoft Windows 98, Handling Difficult..., Escalation &..., Direct Sales
Education
British Columbia Institute of Technology
TELUS 2013 — 2014
Leadership NOW Graduate, Organizational Leadership
British Columbia Institute of Technology 2012 — 2012
Customer Relations, Highest Honors 98%
TELUS Communications 2005 - June 2010
TELUS 1999 - November 2005
Norstan November 1997 - October 1999
Skills
Telecommunications, Managed Services, VoIP, Wireless, MPLS, Unified Communications, IP, Network Design, Service Delivery, Call Centers, Vendor Management, Cisco Technologies, Telephony, Data Center, Management
Education
British Columbia Institute of Technology
Government of Alberta - Alberta Seniors November 2014 - Present
Government of Alberta - Alberta Health December 2007 - November 2014
KPMG Advisory June 2005 - December 2007
TELUS Communications January 1998 - June 2005
Skills
Strategic Planning, Management Consulting, Leadership, Team Leadership, Strategy, Management, Change Management, Policy, Team Management, IT Strategy, Project Planning, Software Development, Business Intelligence, Telecommunications, Government, Risk Management, Program Management, Governance, Business Strategy, Process Improvement, Business Planning, Business Analysis, PMO
Education
Certified Management Accountants of Alberta 2011 — 2013
CMA, Accounting and Finance
Athabasca University 1999 — 2001
MBA
University of Alberta 1982 — 1987
BA, Economics
Ascom Network Testing 2015 - Present
Cogeco Data Services 2011 - 2014
TELUS Communications 2004 - 2011
TELUS 2003 - 2004
PageNet 2001 - 2003
PageNet 2000 - 2001
PageNet January 1998 - 2000
Skills
Telecommunications, Sales Management, Wireless, Strategy, Enterprise Software, Direct Sales, Leadership, Solution Selling, Managed Services
Education
Athabasca University
Master of Business Administration (MBA)
Athabasca University
Graduate Diploma, Management, Business
Queen's School of Business
Executive Education
TELUS Communications June 1990 - Present
Skills
Customer Experience, Business Analysis, Business Case, VoIP, Business Process..., Major Account..., Project Implementation, Service Delivery..., Strategy, Telecommunications, Program Management, Cross-functional Team..., Coaching
Education
British Columbia Institute of Technology
Bachelor of Technology (B.Tech.), Management Degree, BTech (Distinction)
McMaster University
Associate's Certificate in Business Analysis
Stantec December 2009 - Present
Acrodex October 2005 - December 2009
TELUS Communications September 1991 - June 2005
Skills
Storage Area Networks, System Administration, Servers, ITIL, HP-UX, Switches, Linux, SAN, Brocade, Integration, Windows XP
Education
British Columbia Institute of Technology 1989 — 1991
CST, Information Technology
Canada Post September 2011 - Present
Volt Telecom Group April 2009 - February 2010
TELUS Communications March 2008 - January 2009
TELUS Communications February 2006 - March 2008
TELUS Communications October 1999 - February 2006
Skills
Performance Management, Dispatching, Supervisory Skills, Scheduling, Telecommunications, Change Management, Call Centers, Customer Service, Process Improvement, Call Center, Project Management, Leadership, Operations Management, Coaching, Service Delivery, IP, Telephony, Cross-functional Team..., Process Scheduler, Training, Business Analysis, Testing
Education
Metro Community College 2003 — 2003
Certificate, Front line Management
Southern Alberta Institute of Technology 1981 — 1984
Communication Electrician Journeyman, Telecommunications Technology
Athabasca University
Business Studies
ICBC May 2010 - Present
Intrawest Resort Club Group August 2008 - May 2010
Intrawest February 2006 - July 2008
Investment Saskatchewan 2005 - 2005
Navigata Communications 2003 - 2005
TELUS Communications 2000 - 2003
Education
British Columbia Institute of Technology 1998 — 2000
Direct Response Marketing
AHT Inc February 2007 - Present
FDIC 2010 - 2012
SaskTel March 2007 - June 2009
Siebel Systems August 2000 - February 2007
TELUS Communications 2002 - 2003
IBM Global Services July 1997 - August 2000
Georgia-Pacific LLC September 1990 - July 1997
Education
Brenau University 1991 — 1993
MBA, Business Administration
Georgia State University 1977 — 1982
BBA, Information Systems
AltaLink April 2012 - Present
The Cakeup Artists May 2009 - Present
Canada Mortgage and Housing May 2010 - January 2012
TELUS Communications June 2007 - December 2009
KPMG February 2007 - May 2007
Jomax Drilling January 2006 - March 2007
Budget Rent a Car of Calgary May 1994 - December 2005
Skills
Business Analysis, Project Management, Business Process..., Coaching, Change Management, Problem Solving, Team Leadership, Performance Management, Recruiting, Training, Customer Service, Team Management, Leadership, Process Improvement, Analysis, Strategic Planning, Program Management, Management Consulting, Visio, SharePoint, Organizational..., Project Planning, Risk Management
Education
University of Alberta 2006 — 2009
MBA, International Business
Athabasca University
BA, History
TELUS January 2000 - April 2003
TELUS 2001 - 2003
TELUS Communications 1981 - 2003
TELUS Communications 1981 - 2003
Skills
Managed Services, Mobile Devices, eTOM, CDMA, Integration, Cloud Computing, SIP, Telephony, HSPA, LTE, QoS, Network Design, H.323, Network Security, MGCP, Cellular Communications, WiMAX, Business Case, SS7, CTI
Education
British Columbia Institute of Technology 1979 — 1981
Diploma, lectronics Engineering
Sprott Shaw
TELUS Communications Inc. September 2011 - Present
TELUS Communications June 2006 - September 2011
TELUS Communications July 2002 - May 2006
TELUS Communications January 2001 - July 2002
Other Customer Service Experience January 1997 - December 2000
Skills
Vendor Management, Process Improvement, Change Management, Telecommunications, Cross-functional Team..., Business Analysis, Team Leadership, Business Process..., Program Management, Performance Management, Procurement, Business Transformation, Operations Management, Outsourcing, RFP, Customer Experience, Strategic Planning, Business Process Mapping, Strategic Sourcing, Project Management, Business Strategy, Coaching, Team Building, Strategy, Analysis, Management
Education
British Columbia Institute of Technology 2009 — 2011
Human Resource Management Program - Part Time Studies
University of Victoria 1995 — 1998
Bachelor of Commerce, Business
TELUS Communications March 1979 - Present
Skills
VoIP, Telecommunications, Switches, Wireless, IP, Cisco Technologies, Network Design, Troubleshooting, TCP/IP, MPLS, Routers, WAN, Telephony, Routing
Education
British Columbia Institute of Technology
Certificate, Human Resource Management
Douglas College
Associate of Arts (A.A.), Fashion/Apparel Design
Vancouver Community College
Computer Science
FINCAD 2012 - Present
Enterpreneur 2010 - Present
TELUS 2008 - 2009
TELUS Communications 2007 - 2009
TELUS Communications 2003 - 2009
TELUS Communications 2004 - 2007
Telus Mobility 1994 - 2003
Skills
Team Leadership, Process Improvement, Project Management, Business Analysis, Sales, Team Building, Telecommunications, Analytics, Call Centers, Product Management, Cross-functional Team..., CRM, Leadership, Management, SaaS, Marketing, Business Intelligence, Competitive Analysis
Education
British Columbia Institute of Technology
1999, Sales & Marketing Professional Sales
Pacific Blue Cross January 2009 - Present
Pacific Blue Cross March 2007 - January 2009
Pacific Blue Cross June 2005 - February 2007
TELUS Communications 2004 - 2005
Skills
Performance Management, Organizational..., Leadership Development, Employee Engagement, Instructional Design, Training, Change Management
Education
The University of British Columbia 1988 — 1991
BA, English Literature, Teaching English as a Second Language
British Columbia Institute of Technology
Certificate, Marketing Communications
TELUS Communications March 2010 - Present
TELUS July 2007 - March 2010
Education
Southern Alberta Institute of Technology 1997 — 1998
Network Administration
Athabasca University
Business-Marketing
Cesium Telecom October 2014 - Present
Osiris Innovations June 2006 - Present
TELUS October 2011 - October 2014
TELUS Communications May 2008 - May 2009
Cineplex Entertainment December 1998 - December 2008
Skills
Experienced Sales..., Marketing Management, Marketing Strategy, Account Management, Relationship Marketing, Marketing Communications, Social Media Marketing, New Business Development, Advertising, Social Media, Digital Marketing, Event Management, Strategic Partnerships, B2B, Online Advertising, Direct Marketing, Direct Sales, Integrated Marketing, Email Marketing, Sales, Marketing, Sales Management, Recruiting, Leadership, Online Marketing, Sales Operations, Lead Generation, Management, Market Planning, Marketing Research, SEO, Digital Strategy, Sponsorship, Strategic Planning, Business Development, Salesforce.com, Competitive Analysis, Brand Development, Brand Management, Product Marketing
Education
British Columbia Institute of Technology 2005 — 2008
Marketing Management Professional Sales
TELUS Communications June 2007 - Present
CHNW September 2006 - Present
RBNS June 2008 - September 2008
Skills
Cisco Technologies, Routers, Active Directory, Network Security, Switches, Networking, Cisco IOS, Firewalls, LAN-WAN, Hardware, TCP/IP, Network Engineering, Operating Systems, Security, System Administration, Data Center, Technical Support, Network Design, Virtualization, Citrix, Computer Network..., VoIP, VPN, Microsoft Exchange, Disaster Recovery, Telecommunications, Servers, Windows 7, Wireless, Routing, WAN, DNS, Network Administration, Information Security, Windows Server, Computer Hardware, Linux, System Deployment, Troubleshooting, Computer Security, Cisco Routers, IP, SIP, Radio Broadcasting, Radio, Audio Post Production
Education
British Columbia Institute of Technology / BCIT 2007 — 2012
B.Tech, Computer Forensics
British Columbia Institute of Technology / BCIT 2005 — 2007
Dip. TS, Network System Technology
50by50 June 2014 - Present
Perma-design.com January 2013 - Present
Woodpark CommunIty Association December 2010 - Present
TELUS Communications January 2000 - July 2009
SystemHouse/EDS January 1998 - November 1999
Bell Canada May 1976 - September 1997
Skills
Teaching, Food Production, Permaculture Design, Telecommunications, VoIP, Strategic Planning, Sales Management, Mentoring, Proposal Writing, Customer Relations, Account Management, Analysis, Solution Selling, RFP, Microsoft Office, Sales Process, Team Leadership, IP, Customer Service, Integration, Unified Communications, Management, Managed Services, Leadership
Education
Permaculture Institute of Eastern Ontario 2011 — 2011
Permaculture Design Certificate, A Saner Future
Nova Scotia Agricultural College 2010 — 2011
Master Gardener, Food Production
Algonquin College of Applied Arts and Technology 1972 — 1975
Dilpoma 3 yr, Business
IBM January 2011 - Present
Bell December 2008 - January 2011
IBM Canada Ltd. October 2007 - November 2008
TELUS Communications December 2006 - June 2007
CGI group Inc August 2006 - November 2006
Unisys Canada Inc July 2005 - August 2006
UTStarCom China July 2000 - February 2004
ZTE Corporation June 1997 - May 2000
Skills
Network Design, VoIP, MPLS, IP, Data Center, Network Security, Wireless, Network Administration, Security, Networking, BGP, OSPF, QoS, CCIE, Cisco Technologies, VPN, Firewalls, Network Architecture, EIGRP, Switches, Cisco Routers, Routing, Routers, CCNP, Cisco Nexus, WAN, TCP/IP, Cisco IOS, Telecommunications
Education
Xi'an University of Science and Technology 1993 — 1997
Bachelor Degree of Science, Telecommunication Engineering
TELUS Communications August 2010 - Present
Inria June 2009 - September 2009
Skills
Agile Methodologies, Software Development, Java Enterprise Edition, Telecommunications, Unix, Java, Scrum, UML, Linux, Integration, XML, Software Project..., SQL, SOA, Eclipse
Education
Polytech'Nice-Sophia 2004 — 2010
Master of Engineering (MEng), Computer Software Engineering
Université de Nice-Sophia Antipolis 2004 — 2008
Bachelor of Science (BS), Computer Software Engineering
TELUS Communications September 2009 - Present
TELUS, Calgary, AB September 2009 - Present
TELUS, Calgary, AB December 2005 - Present
TELUS, Calgary, AB April 2009 - September 2009
Calgary Interfaith Foodbank - Calgary, AB January 2008 - January 2009
TELUS, Calgary, AB December 2004 - December 2005
Calgary, AB April 2004 - December 2004
Calgary Zoo November 2003 - September 2004
Neighbour Link - Calgary, AB January 2001 - January 2003
Education
Athabasca University
Bow Valley College
Telus Mobility July 2007 - Present
TELUS 2007 - Present
TELUS Communications 2007 - Present
Skills
HSPA, LTE
Education
North Caucasus Humanitarian Technical Institute 1982 — 1989
Master, Electronics
TELCOCELL July 2012 - April 2014
Rogers Communications January 2010 - July 2012
TELUS Communications 2006 - 2009
Bank of Montreal 2001 - 2006
Cowboy Corp 2000 - 2001
Sigma Systems 1999 - 2001
Skills
Requirements Analysis, Telecommunications, Software Quality..., SDLC, Project Management, Quality Center, ETL, Testing, User Acceptance Testing, Java Enterprise Edition, Test Planning, Software Development, PL/SQL, Data Warehousing, Data Modeling, SOA, Quality Assurance, Business Analysis, Integration, System Testing, Agile Methodologies, PMP, Test Management, Microsoft SQL Server, SQL, Oracle, Databases, Software Project..., Unix, Business Requirements, Solution Architecture, Visio, Requirements Gathering, Systems Analysis, Enterprise Architecture, Scrum, DB2, Unix Shell Scripting, Test Cases, QTP, Regression Testing, Weblogic, Waterfall, Web Services, Test Automation, Defect Tracking, UML, HP Quality Center
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas)
Master of Computer Applications (M.C.A.), Information Systems
Saint Petersburg State University of Aerospace and Instrumentation
Management Information Systems
TELUS Communications November 2001 - Present
Multidisc Technologies 1997 - 1997
Skills
Business Analysis, Requirements Analysis, Telecommunications, Integration, SDLC, Solution Architecture, Software Project..., Vendor Management, Business Intelligence, Data Warehousing, Business Process..., Project Management, Agile Methodologies, Unix, Program Management
Education
Shandong University of Technology 1983 — 1986
Master
TELUS Communications March 2001 - Present
Skills
Software Development, Cloud Computing, Telecommunications, Embedded SoC programming, Wireless Sensor Networks, Cloud Architecture, Virtualization, IPTV Architecture, Scenario Planning, Technological Innovation, Technology Strategy, New Technology..., Data Center, Project Management, IP Networking, Home Automation, Network Storage, Cloud Gaming, Ethernet, IP
Education
Athabasca University 2000 — 2002
MBA, Information Technology
University of Alberta 1988 — 1992
BSc, Computer Engineering
TELUS Communications May 2015 - Present
Ryerson University September 2014 - April 2015
Huawei Technologies Canada Co., Ltd. July 2014 - August 2014
Savonia University of Applied Sciences May 2011 - July 2011
Savonia University of Applied Sciences June 2009 - August 2009
Skills
Research, Teamwork, Windows, C++, C, Matlab, Java, Teaching, Python, Linux, Networking, Scripting, Software, Customer Service, Network Security
Education
Ryerson University 2013 — 2015
Master of Applied Science, Computer Systems Networking
Aalto University 2012 — 2013
Master of Science (Technology), Communications Engineering - Networking Technology
Savonia University of Applied Sciences 2008 — 2012
Bachelor of Engineering (BEng), Information Technology
Rogers Communications May 2014 - Present
Rogers Communications August 2012 - May 2014
Rogers Communications May 2011 - August 2012
TELUS Communications 2008 - 2011
TELUS 2005 - 2008
TELUS 1998 - 2005
Skills
Wireless, Business Analysis, Customer Experience, Sales, Cross-functional Team..., Contact Centers, Strategic Planning, Process Improvement, Telecommunications, Training, Project Management, Cross Selling, Solution Selling, Sales Management, Leadership, Change Management, Marketing Management, New Business Development, CRM, Business Process..., Salesforce.com, Vendor Management, Relationship Management, Financial Analysis, Forecasting, Strategic Thinking, Mentoring, Operations Management, Sales Operations, Account Management, Mobile Devices, Service Delivery
Education
Athabasca University 2007 — 2011
Bachelor of Commerce
Northern Alberta Institute of Technology 1998 — 2002
Telecommunications
Alberta Health Services December 2011 - Present
Global Raymac Surveys Inc April 2011 - December 2011
Mark's Work Wearhouse, Ltd April 2005 - June 2010
Bell Canada 2003 - 2005
Rockin' Rosies Entertainment, Inc. 2001 - 2003
TELUS Communications 1976 - 2001
Skills
Vendor Management, Team Leadership, Telecommunications, Customer Service, Leadership, Account Management, Sales, Integration, Process Improvement, Change Management, Business Analysis
Education
Arizona State University 1988 — 1988
Services Marketing Institute
Southern Alberta Institute of Technology 1982 — 1983
Telecommunication Electrician, AGT (Telus) Apprenticeship Program Graduate
TELUS October 2014 - Present
TELUS July 2012 - September 2014
TELUS May 2011 - June 2012
TELUS Communications September 2010 - April 2011
TELUS Communications June 2008 - September 2010
Challenger May 2007 - February 2008
Prior Resource Group April 2007 - January 2008
Skills
Process Improvement, Customer Service, Microsoft Office, Employee Relations, Administration, Instructional Design, Interviews, Project Planning, System Administration, Payroll, Performance Management
Education
Conestoga College 2006 — 2007
Human Resources Management
Ateneo de Manila University 2002 — 2006
Bachelor of Arts, Psychology
TELUS Communications February 2013 - Present
TELUS Communications October 2008 - February 2013
TELUS Communications May 2006 - September 2008
TELUS Communications June 2003 - April 2006
Skills
Telecommunications, Solution Selling, Wireless, Managed Services, Direct Sales, Unified Communications, Account Management, Sales Management, Product Management, Mobile Devices, MPLS, Sales, Sales Process, New Business Development, Telephony, Business Development, Sales Operations, Management
Education
British Columbia Institute of Technology
Marketing
Kwantlen University College
Psychology
ATB Financial August 2011 - Present
TELUS Communications January 2006 - August 2011
Kuehne + Nagel October 2004 - January 2006
MGT Family Church May 2004 - August 2004
MICST Technologies April 2003 - October 2003
SolutionNET December 1999 - March 2003
INFOTECH Software Consultants May 1999 - October 1999
Intrack Global (India Pvt. Ltd February 1997 - April 1999
MicroDart/Datasoft August 1994 - January 1997
R&R Electronics Mfg. Pvt. Ltd. April 1992 - July 1994
Skills
PMO, Business Process, SAP, SDLC, Business Intelligence, Vendor Management, Integration, PMP, Program Management, Change Management, Project Management, Requirements Analysis, Business Requirements, MS Project, Visio, SharePoint
Education
Northern Alberta Institute of Technology 2008 — 2009
PMC
Nagarjuna University 1982 — 1986
Bachelor
TELUS Communications 2003 - Present
Skills
Telecommunications, Cisco Technologies, VoIP, Windows Server
Education
British Columbia Institute of Technology
Diploma, Telecommunications Technology/Technician