Service Net
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Service Net Employees
Young Professionals Association of Louisville (YPAL) August 2015 - Present
Core Recoveries July 2014 - Present
Independent Contractor May 2014 - Present
AIG October 2013 - July 2014
AIG U.S. Warranty Division September 2011 - October 2013
Service Net October 2010 - July 2011
CompuCom May 2010 - October 2010
Peak Systems, Inc. March 2010 - October 2010
Skills
Call Centers, Analysis, Microsoft Excel, Process Improvement, Outlook, Forecasting, Access, Software Documentation, Customer Satisfaction, SSRS, SQL, Database Administration, Data Analysis, Visio, Data Modeling, Database Design, Visual Studio, Mitel IP Phone System, Microsoft Office, Customer Service, Microsoft SQL Server, Troubleshooting, Databases, Active Directory
Education
Indiana University-Southeast 2008 — 2011
Bachelor of Science
Humana December 2013 - Present
Humana February 2009 - Present
Service Net September 2008 - February 2009
UPS July 2007 - August 2008
Skills
SQL, ColdFusion, HTML, Excel, Visual Basic, SQL Server, Database Design, VB.NET, C#, Databases, T-SQL, SSRS, Data Modeling, Microsoft SQL Server, .NET, ASP
Education
University of Louisville 2004 — 2008
Bachelor of Science, Computer Information Systems
Kaggle June 2014 - Present
Brain Freeze Logic, LLC November 2002 - Present
Humana July 2013 - May 2014
Humana June 2012 - June 2013
Service Net March 2005 - May 2012
Fulfillment Concepts, Inc. June 1998 - March 2005
Humana June 1997 - June 1998
Skills
SQL Server 2000-2008, SSIS, ASP.NET MVC, jQuery, AJAX, TDD, Scrum, C#, OOP, WCF, Entity Framework, JavaScript, Unobtrusive Javascript, ReSharper, TFS, MSTest, NUnit, ASP.NET AJAX, IoC, DI, SQL Server, IIS, .NET, Visual Studio, XML, Application Development, Web Applications, CSS, HTML, Web Development, SQL, Agile, LINQ, Database Design, Databases, Software Development, Programming, Microsoft SQL Server, T-SQL
Education
Campbellsville University 1993 — 1997
B.S., CIS
AIG January 2012 - Present
Chartis July 2001 - Present
Service Net July 2001 - February 2012
Skills
Marketing Strategy, Direct Marketing, New Business Development, Competitive Analysis, Account Management, Marketing, Brand Development, E-commerce, Team Building, Marketing Communications, Strategy, Cross-functional Team...
Education
Indiana University-Southeast
Business Administration and Management, General
Humana January 2012 - Present
Innovative Web October 2005 - Present
ITT Technical Institute June 2009 - September 2009
Service Net August 2004 - June 2005
Trinity High School July 2002 - June 2004
Kentucky State Government - Cabinet for Families and Children May 2002 - June 2002
The Winston-Salem Foundation November 2000 - November 2001
Wachovia, A Wells Fargo Company August 1995 - October 2000
FedEx April 1991 - July 1995
Skills
Databases, Integration, Software Development, Microsoft SQL Server, Business Analysis, Process Improvement, SQL, Strategic Planning, .NET, Project Management, Visio, Business Intelligence, HTML, PHP, Disaster Recovery, Unix, Visual Basic, Management, SDLC, Team Leadership, IT Management, Cloud Computing, ASP.NET, Visual Studio, IT Strategy, Database Design, Leadership, SharePoint, Network Administration, Change Management, Music composition, Orchestral Percussion, Drums, Jazz, Agile Methodologies, Web Design, C#, JavaScript, Web Development, Web Applications, QlikView Development, Percussion, Percussion Performance
Education
Mississippi State University 1985 — 1990
BBA, Management Information Systems
Gulfport High 1982 — 1984
High School, 3.0
Service Net October 2012 - Present
5LINX Enterprises Inc. November 2012 - Present
AmeriCorps August 2012 - June 2013
Skills
Community Outreach, Program Development, Social Services, Crisis Intervention, Case Managment, Youth Development, Fundraising, Psychotherapy, Mental Health, Adolescents, Group Therapy, Mental Health Counseling, Student Counseling, Behavioral Health
Education
Springfield College 2012 — 2014
Master of Science (M.S.) in Psychology, Marriage and Family Therapy/Counseling
Mitchell College 2008 — 2011
Bachelor of Science (B.S.), Psychology
Moog Louisville Warehouse June 2014 - Present
Berkeley Eye Center August 2013 - Present
Meador Staffing Services May 2013 - Present
Service Net February 2011 - November 2012
Connextions January 2009 - November 2010
Skills
German, French, Typing, Audio Typing, Customer Service, Data Entry, Apple OS, Windows Server, Windows 7, Windows Vista, Quickbooks, Microsoft Office, Accounts Receivable
Education
University of Houston-Downtown 2014 — 2016
Bachelor of Business Administration (B.B.A.), International Business
San Jacinto College 2013 — 2014
Associate of Arts (A.A.), Modern Lanuages
Ivy Tech Community College 2012 — 2013
Foreign Languages and Literatures, General
Floyd Central High School 2004 — 2007
Core 40, Foreign Languages and Literatures, General
Malone Staffing April 2015 - Present
Ramada June 2013 - Present
Service Net December 2014 - March 2015
The Brickman Group June 2014 - November 2014
Abercrombie & Fitch April 2006 - November 2012
60 West Bistro & Martini Bar May 2008 - July 2012
Skills
Time Management, Retail Sales, Data Entry, Inventory Management, Customer Service, Cashiering, Inventory Control, Telephone Skills, Customer Satisfaction, Teamwork, Loss Prevention, Merchandising, Store Management, Retail, Visual Merchandising
Education
Ivy Tech Community College 2011 — 2013
Dickinson State University 2009 — 2010
Sunbelt Management Group, LLC January 2015 - Present
Safeware, Inc January 2012 - Present
AmTrust Financial Services, Inc. (AFSI) August 2010 - January 2012
Bankers Warranty Group July 2005 - August 2010
Service Net 2000 - 2005
Philips Electronics North America 1977 - 2000
Skills
Call Center, Sales Management, Strategic Partnerships, Account Management, Product Development, Consumer Electronics, B2B, Strategic Planning, New Business Development, Marketing Strategy, Competitive Analysis, Customer Service, Retail, Forecasting, Sales Process, Sales, Negotiation, Management, Training, Product Marketing, Customer Retention, Direct Sales
Education
University of Cincinnati
BA Degree, Political Science
Humana May 2015 - Present
Humana September 2012 - May 2015
ACCENT Marketing 2009 - 2012
QSR Automations 2008 - 2009
Service Net 2005 - 2007
Service Net 2000 - 2005
Service Net 1998 - 2000
Skills
Program Management, Direct Marketing, Cross-functional Team..., Brand Management, Direct Mail, Database Marketing, Strategic Partnerships, Account Management, Social Media Marketing, Product Development, Email Marketing, Marketing Strategy, B2B, New Business Development, Forecasting, Call Center, Marketing Communications, Contract Negotiation, Project Planning, Customer Service, Operations Management, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking
Education
University of Louisville 2005 — 2007
Master of Business Administration (MBA), Master in Business Administration
University of Louisvile 1993 — 1996
Bachelor of Science (B.S.), Marketing
Splash Analytics February 2012 - Present
Homes of Tradition August 2007 - Present
PDC, S.A. 2006 - Present
WaterStep March 2009 - December 2013
Arison Insurance Services, Inc. May 2010 - September 2011
Marazul 2005 - 2010
The Salvation Army Boys & Girls Clubs January 2007 - December 2009
Service Net 1996 - 2005
ACCENT Marketing 1994 - 2004
GE June 1987 - May 1994
Skills
Marketing Strategy, Entrepreneurship, Project Management, Strategic Planning, Direct Marketing, Strategic Partnerships, Marketing, Database Marketing, Business Development, New Business Development, Public Speaking, Team Building, Leadership, Product Development, Analytics, Marketing Communications, Management, Start-ups, Event Planning, Team Leadership, Sales, CRM, Program Management, Nonprofits, Business Strategy, Fundraising, Strategy, Cross-functional Team..., Management Consulting, E-commerce, Operations Management, Analysis, Email Marketing, Event Management, Integrated Marketing, Product Marketing, B2B, Public Relations, Training, Product Management, Lead Generation, Budgets, Data Analysis, Coaching, Leadership Development, Competitive Analysis, Market Research
Education
Bellarmine University 1993 — 1995
MBA, Marketing
University of Illinois at Urbana-Champaign 1983 — 1987
BSME, Mechanical Engineering
Thornridge High School 1979 — 1983
R&L Enterprises, Inc dba Papa John's Pizza May 2003 - Present
Team Beachbody February 2014 - Present
Service Net June 2001 - April 2002
Skills
Basketball Coaching, Volunteering, Training, Athletics, Reading, Multitasking Skills, Data Analysis, Marketing, Customer Service..., Budget Process
Education
Indiana University-Southeast 1998 — 2003
BS, Business Administration and Management, General, 3.2
Simply Waste October 2010 - Present
PetFirst Healthcare January 2004 - Present
AIG January 2012 - January 2015
Service Net January 1996 - 2012
ACCENT Marketing May 1994 - October 1999
General Electric June 1992 - May 1994
General Electric 1989 - 1990
General Electric June 1987 - June 1989
Skills
Strategic Planning, New Business Development, Marketing Strategy, Business Development, Sales Management, Marketing, Account Management, Product Development, Competitive Analysis, Strategic Partnerships, Social Media Marketing, Entrepreneurship, Direct Marketing, Leadership, Mergers & Acquisitions, Product Management, Team Building
Education
Northwestern University - Kellogg School of Management 1990 — 1992
MBA, Marketing
University of North Carolina at Chapel Hill 1983 — 1987
BSBA, Marketing
apertOWL June 2014 - Present
More Skees Please February 2008 - Present
Ronald McDonald House Charities of Austin and Central Texas December 2011 - June 2013
Children's Craniofacial Association June 2008 - January 2013
Ronald McDonald House Charities of Austin and Central Texas March 2011 - March 2012
Service Net February 2005 - February 2008
Skills
Creative Writing, Feature Writing, Philanthropy, Event Planning, Blogging, Parenting Issues, Special Needs, Marketing Communications, Microsoft Office, Social Media, Social Networking, Some HTML, Leadership, Facebook, Marketing, Nonprofits, Public Speaking, Writing, Fundraising, Advertising
Education
Bellarmine University 1999 — 2003
BS, Communications
Dixie Heights High School 1995 — 1999
Lakeshore Hospital September 2013 - Present
RTC BHC November 1998 - December 2000
Service Net May 1998 - October 1999
Skills
Mental Health Counseling, Individual Counselling, Small Group Counseling, Case Managment, Suicide Intervention, mental health treatment..., mental health outreach, needs/risk assessment, mental health discharge..., Interventions, Nonprofits, Adolescents, Social Services, Psychology, Dual Diagnosis, Treatment, Crisis Intervention, Program Development, Community Outreach, Counseling Psychology, Behavioral Health, CBT, Therapists, Group Therapy
Education
The Chicago School of Professional Psychology 2009 — 2011
MA, International Psychology
School of the Art Institute of Chicago 2001 — 2005
BFA, Studio Painting
Smith College 1994 — 1998
BA, Psychology
Service Net June 2013 - Present
RFK Children's Action Corp. August 2010 - Present
Skills
Teaching, Public Speaking, Research, Coaching, Nonprofits, Community Outreach, Event Planning, Higher Education, Program Development, Wellness, Fitness, PowerPoint, Fundraising, Social Media, Editing, Microsoft Office, Leadership Development, Nutrition, Staff Development, Curriculum Design, Curriculum Development, Microsoft Word
Education
Prescott College 1999 — 2003
Adventure Education Wilderness Leadership
Appriss March 2013 - Present
Software Management, LLC January 2011 - March 2013
Software Management LLC April 2007 - December 2010
Service Net 2004 - 2007
Colgate Palmolive January 2003 - January 2004
Skills
T-SQL, ASP.NET MVC, SQL Server, C#, ASP.NET, VB.NET, Visual Studio, JavaScript, SSIS, Application Development, jQuery, HTML, Web Applications, CSS, IIS, TFS, Windows, Software Design, Windows 7, Infragistics, Software Development, Microsoft SQL Server, LINQ, ASP
Education
Indiana University-Southeast 1999 — 2004
BS, Computer Science, Business, Writing
ACCENT Marketing January 2014 - Present
ACCENT Marketing August 2012 - Present
Bright Horizons April 2012 - August 2012
Service Net August 2011 - April 2012
Skills
Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Windows, Event Planning, Vocalist, Vocal Coaching, Theatre, Windows Movie Maker, Microsoft Excel, Data Entry, Public Relations, Training, Call Centers, System Administration, Telephone Skills, Editing, Event Management
Education
Ottawa University-Jeffersonville 2013 — 2014
Bachelor's degree, Human Services, General
Ivy Tech Community College 2012 — 2012
Current Student, Legal Studies, General
Kentucky State University 2009 — 2011
Transfered Mid-Study, Criminal Justice and Corrections
Salesforce January 2015 - Present
Louie Watch February 2012 - Present
Salesforce Marketing Cloud October 2013 - January 2015
Humana June 2011 - October 2013
Service Net September 2008 - June 2011
Northwestern University February 2006 - August 2008
Skills
ASP.NET MVC, Django, T-SQL, Python, WCF, JavaScript, SQL Server, LINQ, .NET, WPF, ORM, jQuery, Entity Framework, C#, Microsoft SQL Server, Scrum, ASP.NET
Education
Northwestern University 2006 — 2008
MS, Information Technology
Indiana University Bloomington 2000 — 2004
Floyd Central High School 1995 — 1999
Remarque Systems June 2015 - Present
Quintiles May 2013 - May 2015
University of Louisville August 2008 - May 2013
Service Net January 2008 - August 2008
University of Louisville August 2006 - December 2007
eSense Software June 2005 - August 2005
Skills
Recommender Systems, Data Mining, Machine Learning, Algorithms, Hadoop, C++, C, Computer Science, Information Retrieval, Pattern Recognition, LaTeX, Matlab, SQL, PostgreSQL, Java, Weka, Big Data, R, Statistical Modeling, Data Analysis, Neural Networks, Statistics, Software Engineering, Text Mining, Programming, d3.js, JavaScript, Python, Data Visualization
Education
University of Louisville 2008 — 2013
Ph.D, Computer Engineering and Science
University of Louisville 2006 — 2007
Master of Science, Computer Science
Jami'at Al-Ulum wa Al-Tiknolojia Al-Urdunia 2002 — 2006
BSc, Computer Information Systems
Humana February 2006 - Present
Service Net February 2000 - February 2006
Education
Ivy Tech Community College
Insurance Coding
General Pet Supply April 2014 - Present
Accent InterMedia February 2010 - April 2014
Service Net October 2000 - January 2010
ProHome May 1998 - October 2001
Intertec Staffing Services March 1997 - December 1997
Skills
Cross-functional Team..., New Business Development, Management, Sales, Team Management, Retail, Recruiting, Account Management, B2B, Sales Management, Strategic Partnerships, Marketing Strategy, Customer Retention, Business Development, Analysis, Leadership, Competitive Analysis, E-commerce, Call Centers, Lead Generation, Team Building, Sales Operations, CRM, Direct Marketing, Marketing, Customer Satisfaction, Direct Sales, Marketing Communications, Sales Process, Strategy, Marketing Management, Multi-channel Marketing, Digital Marketing, Key Account Management, Market Planning
Education
Eastern Kentucky University 1987 — 1991
BA, Public Relations
Jeffersontown HS
Coffman Insurance Agency April 2010 - Present
Western & Southern Financial Group January 2008 - April 2010
Frito Lay April 2004 - January 2009
Service Net 2000 - 2001
Skills
Fixed Annuities, Insurance, Small Business, Customer Service, Life Insurance, Disability Insurance, Health Insurance, Financial Analysis, Retirement Planning
Education
Webster University 2002 — 2004
MBA, Business
Indiana University Bloomington 1989 — 1994
BA, Political Science
Jeffersonville High
AIG January 2010 - Present
Service Net April 2002 - April 2012
Appriss January 1998 - April 2002
ATA Group January 1994 - September 1997
Philip Morris, USA January 1988 - November 1993
Philip Morris 1988 - 1993
Skills
New Business Development, Strategic Planning, Account Management, Business Development, Cross-functional Team..., Sales Management, Strategic Partnerships, Global Business..., B2B, Budgets, Business Analysis, Business Planning, Business Strategy, CRM, Change Management, Competitive Analysis, Contract Negotiation, Executive Management, Insurance, Key Account Management, Lead Generation, Leadership, Management, Marketing, Marketing Strategy, P, Process Improvement, Product Management, Program Management, Sales, Sales Operations, Sales Process, Salesforce.com, Start-ups, Strategy, Market Research, Marketing Management, Solution Selling, Forecasting, Project Management, P&L Management, Product Development, Operations Management, Direct Marketing, Marketing Communications, Social Media Marketing, Multi-channel Marketing, Retail, Team Building, Product Marketing
Education
Hampden-Sydney College 1983 — 1987
BA, Political Science
Kentucky Country Day School 1979 — 1983
Forward Steps June 2014 - Present
ANN INC. November 2013 - June 2014
The Animas Museum August 2011 - May 2013
Isabella Stewart Gardner Museum September 2010 - July 2011
Isabella Stewart Gardner Museum July 2010 - July 2011
The New England Quilt Museum June 2009 - July 2011
Boston Bead Co. August 2010 - May 2011
Sugar Heaven November 2007 - November 2008
Lisa Dee September 2007 - October 2008
Service net. February 2002 - August 2006
Skills
Fundraising, Major Gift Solicitations, Major Gift Development, Annual Campaign, Grant Writing, Individual Donor..., Coordinating Special..., Member Relations, Membership Development, Social Media Marketing, Marketing, Schedules, Project Management, Drafting Correspondence, Board of Directors, Board Development, Non-profit..., Office Administration, Volunteer Management, Staff Supervision, Customer Satisfaction, Customer Service, Museum Education, Curriculum Design, Exhibit Design, Library Research, Research, Archives, Museum Collections, Digital Archiving, History, Art History, Visual Arts, Fiber Arts, Textile Art, Textile Design, Knitting, Crochet, Weaving, Sewing, Quilting, Spinning, Embroidery, PC, Mac, Adobe Creative Suite, Microsoft Office, Access, Graphic Design, Data Entry
Education
Massachusetts College of Art 2006 — 2010
Bachelor of Fine Arts (BFA), Art History, Criticism and Conservation
Massachusetts College of Art 2006 — 2010
Bachelor of Fine Arts (BFA), Fiber, Textile and Weaving Arts
Brady Corporation January 2014 - Present
Harbor Freight Tools August 2012 - January 2014
Russ Reid Company January 2011 - September 2012
Group Publishing June 2006 - June 2007
Service Net May 1999 - August 2004
Sears, Roebuck and Co. November 1995 - May 1999
GE 1992 - 1995
Sara Lee Branded Apparel May 1988 - November 1992
Skills
Analytics, Web Analytics, Direct Marketing, Predictive Analytics, Customer Analytics, Business Analytics, Database Marketing, Data Warehousing, Data Mining, Business Intelligence, Entrepreneurship, Leadership, Marketing Research, Customer Analysis, Advertising, Online Marketing, Marketing, Direct Mail, Account Management, Multi-channel Marketing, Customer Acquisition, E-commerce, Strategy, CRM, Management
Education
University of North Carolina at Greensboro 1989 — 1992
MBA, Marketing
University of Kentucky 1982 — 1985
BA, Marketing
Heartland Payment Systems March 2015 - Present
Extreme Overclocking March 1999 - Present
Heartland Payment Systems March 2014 - March 2015
Heartland Payment Systems August 2013 - March 2014
Blackstone Media Network January 2011 - July 2013
ZirMed December 2009 - January 2011
ZirMed January 2006 - February 2010
Service Net 2001 - 2006
Skills
AWS Cloud Development, Rackspace Cloud..., Twilio, C#, JavaScript, ASP.NET, CSS, XPath, Visual Basic, Visual Studio, .NET, TFS, SQL Server, SQL, HTML, WCF, XML, Web Services, jQuery, T-SQL, ASP, AJAX, IIS, PHP, Agile, Windows, MySQL, Web Applications, Application Development, Web Development, SharePoint, Microsoft SQL Server, Agile Methodologies, Software Development, Healthcare, CMS-1500, 270/271 Eligibility, 837P, 837I, X12, HCFA, EDI, SDLC, VB.NET, MVC, ASP.NET MVC, XSLT, LINQ, Database Design, Testing
Education
University of Louisville 2003 — 2008
Evansville Day School
Zep Inc. October 2014 - Present
Walgreens Corporate Headquarters - Chicago August 2013 - September 2014
Optimum Nutrition April 2013 - August 2013
Gogo April 2012 - February 2013
Foresite Realty January 2011 - November 2011
R.W. Bolin Builder, Incorporated January 2007 - January 2011
Randstad August 2005 - January 2007
Belmont Village Senior Living Community November 2003 - August 2005
Service Net November 2000 - December 2003
Skills
Applicant Tracking..., Onboarding, Talent Acquisition, Technical Recruiting, Detailed Organization, Highly detail oriented, Highly Dedicated, Communication Skills, Multi Tasking, Business Relationship..., Vendor Management, Contract Management, Vendor Management Skills, Sourcing, Payroll, Background Checks, Management, Coaching, Interviews, Job Descriptions, Human Resources, Screening Resumes, Talent Management, Internet Recruiting, Program Management, Training, Recruiting, Screening, Leadership, Staffing Services, Hiring, Contract Recruitment, Temporary Placement, Workforce Planning, Employer Branding, Executive Search, Employee Relations, College Recruiting, Benefits Negotiation, New Hire Orientations, Succession Planning, Employee Engagement, Job Fairs, Temporary Staffing, HRIS, Taleo, Networking, Outsourcing, Performance Appraisal, PeopleSoft
Education
University of Louisville
pursuing Bachelors, Business Administration
Assurant Solutions January 2015 - Present
Assurant Solutions January 2010 - December 2014
Service Net September 1997 - January 2010
National Warranty Corporation January 1991 - January 1996
Skills
People Management, Proposal Management, Employee Development, Presentation Skills, Analytical Skills, Sales Support Management, Operations and Logistics, Communications Skills, Marketing Plan..., Management, Cross-functional Team..., Leadership, Competitive Analysis, Product Management, CRM, Business Development, Vendor Management, Strategic Partnerships, Strategic Planning, Marketing Strategy, Product Development, Analytics, Insurance, Sales, Account Management, Computer Forensics, Process Improvement, New Business Development
Education
University of Northern Colorado 1987 — 1991
BS, Marketing
Midcontinent Independent System Operator June 2015 - Present
That's Good HR, Inc June 2012 - June 2015
Alpha Sigma Alpha Sorority 2010 - 2011
New Day Pentecostal Church 2008 - 2011
Meridian Street Preschool Cooperative 2009 - 2009
YMCA of Greater Indianapolis 2008 - 2009
Learning Time Preschool 2008 - 2008
Service Net March 2003 - June 2004
Skills
Microsoft Office, Nonprofits, Strategic Planning, Program Development, Leadership Development, Coaching, Event Planning, Training, Public Speaking, Community Outreach, Team Building, Microsoft Word, Volunteer Management, PowerPoint, Staff Development, Customer Service, Fundraising, Workshop Facilitation, Access, Microsoft Excel, Management, Employee Relations, Social Media, Human Resources, Outlook, Social Networking, Recruiting
Education
Indiana Institute of Technology 2011 — 2015
Bachelor of Business Administration (BBA), Human Resources
Indiana Institute of Technology 2009 — 2011
Associate of Science (AS), Managment
Pfeiffer University October 2013 - Present
Time Warner Inc. June 2011 - October 2012
Service Net February 2010 - June 2011
Wilderness Education Association 2006 - 2009
Outdoor Adventure Student Association 2006 - 2009
Indiana University Outdoor Adventures 2005 - 2009
Outward Bound 2007 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Cpr Certified, AED, Rope Rescue, Wilderness First..., Avalanche Rescue, American Sign Language, Spanish, Sales, Sales Management, Salesforce.com, Direct Sales, Project Planning
Education
Indiana University Bloomington 2004 — 2008
Bachelor of Arts (B.A.), Leadership & Development
National Outdoor Leadership School
National Outdoor Leadership School
Miller, Cooper & Co., Ltd. August 2014 - Present
Salt Creek Club May 2009 - August 2014
Illinois State University August 2013 - May 2014
Illinois State University September 2009 - May 2014
Miller, Cooper & Co., Ltd. June 2013 - August 2013
HSCI January 2012 - May 2012
Service Net May 2008 - August 2010
Hornet Swim Club August 2006 - July 2009
Skills
Working Knowledge of..., Leadership, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Recruiting, Time Management, Management, Teamwork, Public Speaking, Event Planning, Teaching, Higher Education
Education
Illinois State University 2009 — 2014
BS and Masters in Professional Accountancy, Accounting
NPC a Vantiv Company May 2012 - Present
Heartland Payment Systems February 2005 - October 2009
The Ville Magazine 2003 - 2005
Service Net 2001 - 2003
Skills
Accounting, Advertising, Call Centers, Credit Cards, Customer Service, Data Analysis, Finance, Financial Analysis, Insurance, Leadership, Management, Process Improvement, Technical Support, Microsoft Office, Sales, Strategic Planning, Team Building, Team Leadership
Education
Indiana University-Southeast 2009 — 2011
Bachelor's degree, Accounting and Finance
Indiana University Bloomington 1997 — 2001
Computer Information Systems
Assurant Solutions 2012 - Present
GlowTouch Technologies 2010 - 2011
Service Net 2005 - 2010
Thermoview Industries, Inc. 2002 - 2004
TSM, INC. 2002 - 2003
Ingtergraph Computer Systems/SGI 1998 - 2001
Harte-Hanks, Inc. 1996 - 1997
Draft Direct Worldwide 1991 - 1996
Skills
Cross-functional Team..., Lead Generation, Strategy, Sales Management, Direct Marketing, Advertising, Marketing, Business Development, Sales, Leadership, Marketing Management, Account Management
Education
University of Alabama 1986 — 1989
1989, Communications
Assurant Solutions December 2013 - Present
ACCENT InterMedia October 2009 - August 2013
Service Net 2006 - 2008
Service Net August 2004 - 2006
ACCENT Marketing February 2003 - July 2004
Skills
Database Marketing, Marketing Strategy, Direct Marketing, Analytics, Account Management, Multi-channel Marketing, New Business Development, Marketing, Cross-functional Team..., Competitive Analysis, Strategic Partnerships, Business Development, Strategic Planning, CRM, Product Development, Lead Generation, Sales Management, Marketing Communications, Leadership, Integrated Marketing, Strategy, Product Marketing, B2B, E-commerce, Email Marketing, P&L Management, Customer Retention, Salesforce.com, Product Management, Budgets, Digital Marketing, Marketing Management, Start-ups, Customer Acquisition, Customer Experience, Direct Mail
Education
University of Kentucky 1989 — 1993
BBA, Marketing
Department of Veterans Affairs January 2012 - Present
Certified Peer Specilist 2000 - 2013
Service Net September 2007 - January 2010
Skills
Motivational..., counciling, Substance Abuse..., Support Groups, one on one peer support, Trained Trauma Councilor, Certificated Peer..., Training, Crisis Intervention, Strategic Planning, Case Managment, Risk Management, Risk Assessment, Family Therapy, Anger Management, Workshop Facilitation, Behavioral Health, Mental Health Counseling, Interventions, Policy, Conflict Resolution, Volunteer Management, Clinical Research, Psychology, Fundraising, Counseling Psychology, Healthcare, Prevention, Stress Management, Workforce Development, Rehabilitation..., Grant Writing, Career Counseling, Leadership Development, Social Services, Google Groups, Program Development, Group Therapy, Adolescents, Psychotherapy, Therapists, Community Outreach, Plannning, Treatment, Program Evaluation, Crisis, Nonprofits, CBT, Psychological Assessment, Veterans
Education
Ohio University 1968 — 1974
Bachelor of Science (BS), Marketing/Marketing Management, General
Ohio University
Master of Business Administration (MBA), Marketing
Industrial Installers 2010 - Present
Service Net 2001 - 2002
GE Appliances 1988 - 2001
Skills
Teaching, Curriculum Design, Curriculum Development, Higher Education, Educational Leadership, Staff Development, Research, Public Speaking, Tutoring, Classroom, Educational Technology, Teacher Training, Lesson Planning, Classroom Management, E-Learning, Instructional Design, Coaching, Adult Education, Microsoft Office, Nonprofits
Education
Bellarmine University 1998 — 2002
MBA, Entrepreneurship/Entrepreneurial Studies
University of Minnesota 1982 — 1987
Bachelor of Arts (B.A.), Communications
The Pasha Group May 2013 - Present
Confidential Company August 2012 - April 2013
PetFirst Healthcare October 2008 - July 2011
Service Net June 2006 - October 2008
Empire Today June 2005 - June 2006
Western Wireless September 2003 - June 2005
Eastbay / Footlocker.com October 2001 - April 2003
Damark Intl / ClickShip Direct January 1998 - February 2001
United States Air Force September 1990 - November 1997
Skills
Six Sigma, Property and Casualty..., Excess & Surplus Lines, Talent Mining, SQL, Microsoft Office, Visio, Access, Minitab, Kronos Timekeeping, Aspect ACD, Aspect e-Workforce..., Blue Pumpkin, Envision Telephony Suite, Cisco Call Manager, Cisco Routing &..., Mitel 3300, Avaya IP Telephony, Avaya Communication..., Avaya Site..., Vanilla Soft, Kana, Lipstream, Syntellect IVR, Intervoice/Brite IVR, Cisco Media Blender, Definity, AT&T Interactive..., RouteIt!, Siebel 7.x, Hyperion Interactive..., SharePoint, Instructional Design, Group Instruction, Organizational Behavior, Behavior Management, Applied Behavior..., Claims Management, Claims Investigations, Claims Resolution, Adjudication, Strategic Planning, Tactical Operations, Operational Efficiency, Operating Budgets, Conversion Optimization, Lead Generation, Suite, Management, Aspect
Education
National Conference on Operations and Fulfillment (NCOF) 2004 — 2006
Contact Center Operations
U.S. Air Force Judge Advocate General School 1994 — 1997
Title X Paralegal Journeyman, Military and International Operational Law
Community College of the Air Force 1992 — 1994
Business Administration, Management and Operations
U.S. Air Force Combat Survival School 1990 — 1991
Certificate, Air Combat Command Instructor, Survival, Evasion, Resistance, and Escape (S.E.R.E.), Psychology
Kaiserslautern American High School 1985 — 1987
junction city high school
PetFirst Healthcare March 2013 - Present
PetFirst Healthcare February 2011 - February 2013
PetFirst Healthcare July 2004 - April 2011
Service Net July 2003 - July 2004
Skills
Strategic Planning, New Business Development, Competitive Analysis, Account Management, Sales Management, Business Development, Sales Operations, Marketing, Lead Generation, Marketing Strategy, Market Planning, Management, Advertising, Leadership, Marketing Communications, E-commerce, Customer Service, Operations Management, Social Media Marketing, Strategic Partnerships, Process Improvement, Key Account Management, Online Advertising, Digital Marketing, Direct Marketing, Healthcare, Start-ups, Email Marketing, Product Development, Product Marketing, Marketing Management, Market Research, Social Media, Online Marketing, Strategy, Training, Integrated Marketing, Business Strategy, B2B, Web Analytics, Entrepreneurship, Team Leadership, Analytics, Product Management, Salesforce.com, Business Planning, SEM, Sales Process, CRM, Mobile Marketing
Education
Marshall University 1999 — 2003
Bachelor of Arts, Journalism and Mass Communication
Hurco Companies, Inc. August 2012 - Present
Angie's List October 2011 - August 2012
Angie's List March 2011 - October 2011
Consona July 2007 - March 2011
Service Net August 2005 - July 2007
Skills
Microsoft SQL Server, T-SQL, SQL, C#, .NET, VB.NET, SSIS, Visual Basic, SharePoint, ASP, SDLC, SSRS, Axapta, X++, Instructional..., SSRS 2012, WCF, Active Directory
Education
Franklin College 2001 — 2005
2005, Computer Information Systems
Jeffersonville High School 1997 — 2001
AIG October 2014 - Present
AIG January 2012 - October 2014
Service Net, LLC (A Chartis Company) May 2009 - January 2012
Gallatin Steel Company January 2008 - May 2009
Service Net July 2006 - January 2008
Keystone Consulting March 1994 - July 2006
Skills
Visual Studio, Microsoft SQL Server, Visual Basic, Pega PRPC, C#, TFS, SOA, ASP.NET MVC, jQuery, SQL, Oracle, .NET, Java, Crystal Reports, Agile Methodologies, Visio, JD Edwards, SSIS, FoxPro, Foxpro 2.6, Visual FoxPro, Microsoft Office, VSS, SQL*Plus, Sybase, ASP.NET AJAX, WCF, Software Development, Databases, SSRS, OOP, ASP
Education
Ivy Tech Community College 1991 — 1994
Associate of Science (AS), CIS
Humana September 2012 - Present
Service Net November 2011 - September 2012
Service Net September 2010 - November 2011
Service Net March 2007 - September 2010
Service Net July 2005 - March 2007
Service Net July 2002 - July 2005
Corvus Digital Solutions 2000 - 2002
Skills
T-SQL, LINQ, JavaScript, Databases, Software Development, SQL, DTS, .NET, Web Applications, IIS, SSRS, TFS, SSIS, Agile Methodologies, Database Design, SDLC, Microsoft SQL Server
Education
Bellarmine University 1995 — 1999
BA, Computer Science
DaVita May 2011 - Present
Renal Advantage Inc. March 2005 - April 2011
Kaiser Permanente September 2003 - April 2004
Safe Passage (Northampton, MA) September 2002 - April 2003
AmeriCorps October 2001 - May 2002
Service Net November 2001 - March 2002
University of Massachusetts June 2000 - September 2001
Girls Incorporated October 2000 - August 2001
University of Massachusetts January 1999 - January 2000
Abdil-Ellis Lambda Community Center January 1997 - January 1998
Skills
Treatment, Training, Social Services, Crisis Intervention, Mental Health Counseling, CBT, Case Managment, Psychotherapy, Mental Health, Healthcare, Adolescents, Interventions, Group Therapy, Family Therapy, Case Management, Psychosocial, Motivational..., Grief Counseling
Education
Smith College School for Social 2002 — 2004
M.S.W, Social Work
University of Massachusetts, Amherst 1998 — 2000
B.A, Psychology
Lockton Affinity February 2015 - Present
eScreen February 2010 - Present
eScreen May 2014 - February 2015
Archer Technologies February 2008 - January 2010
Service Net 2006 - 2008
Skills
T-SQL, SDLC, Microsoft SQL Server, SQL, C#, .NET
Education
Indiana University-Southeast
Heartland Payment Systems June 2013 - Present
Service Net February 2011 - June 2013
First American Default Technologies March 2009 - February 2011
Service Net March 2008 - March 2009
Aegon IMD November 2004 - December 2006
Skills
Business Analysis, Systems Analysis, Visio, Process Improvement, Security, Cross-functional Team..., Vendor Management
Education
University of Louisville
Zurvita June 2014 - Present
Trace 3 July 2013 - December 2013
Nujay Technologies Inc. April 2013 - June 2013
Scilabs Nutraceutical Manufacturing June 2012 - November 2012
ROEX July 2002 - July 2006
Service Net 1999 - 2000
Skills
Customer Service, Online Advertising, Direct Sales, Sales Process, Account Management, Management, Leadership, Retail, Strategy
Education
Saddleback College 1990 — 1995
Attending school for my BA degree, Health and Wellness, General
JB and Associates March 2014 - Present
Trinity Warranty February 2011 - February 2014
Service Net January 2010 - January 2011
Equiguard, Inc January 2002 - January 2010
Prime Hospitality February 1999 - January 2002
Candlewood Suites May 1998 - January 1999
Tharaldson Hospitality Management May 1995 - May 1998
Skills
Management, Sales, Customer Service, Marketing, Budgets, Sales Management, Sales Operations, Cold Calling, Customer Satisfaction, Leadership
Education
University of Iowa 1988 — 1995
BA, Political Science and Business Admin
Amazon September 2012 - Present
Service Net August 2008 - September 2012
Teleplan 2000 - 2002
Skills
Call Center, Customer Service, Microsoft Office, Microsoft Excel, Outlook, Access, Microsoft Word, Process Improvement, Customer Satisfaction, PowerPoint, Training
Education
Ivy Tech Community College 2001 — 2008
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences with Web Specialty
AIG April 2013 - Present
Service Net October 2010 - April 2013
Service Net October 2009 - October 2010
Service Net August 2008 - October 2009
University of Louisville August 2006 - May 2008
Lakeside Swim Club May 2001 - August 2005
Skills
Editing, Teaching, Research, Public Speaking, Higher Education, Academia, Tutoring, Blogging, Teaching Writing, Non-profits, Resume Writing, E-Learning
Education
University of Louisville 2006 — 2008
M.A., English
Valparaiso University 2002 — 2006
B.A., English and Spanish
CafePress Inc. May 2014 - Present
CG Concepts March 2013 - October 2013
Office Resources, Inc. (ORI) April 2012 - March 2013
Service Net May 2011 - March 2012
AT&T October 2009 - May 2011
American Commercial Lines January 2006 - March 2008
US Bank July 2004 - December 2005
Thorntons Inc. September 2001 - January 2004
Aegon August 1995 - September 2002
Skills
Project Management, Sales, Program Management, Contract Negotiation, Contract Management, Compliance, Competitive Analysis, Product Development, Customer Service, Financial Analysis, Financial Reporting, Marketing Strategy, Marketing Communications, Product Marketing, Portfolio Management, Annual Reports, Key Performance..., Technical Writing, Purchasing Negotiation, Purchasing, Retail Category..., Department Budgeting, Trend Analysis, Account Management, RFP, Investor Relations, Sales Management, New Business Development, Process Improvement, Business Development, Microsoft Office, Negotiation, Strategic Planning
Education
University of Louisville 1991 — 1993
MBA
University of Louisville 1984 — 1990
BS, Finance, General
Service Net November 2010 - Present
Brown-Forman and AEGON USA April 2010 - October 2010
AEGON USA April 2003 - November 2009
AEGON USA January 1999 - April 2003
AEGON USA January 1998 - January 1999
Capital Holding / Providian January 1988 - January 1998
Capital Holding Corporation January 1985 - January 1988
Education
Life Office Management Association (LOMA)
FLMI, Fellow, Life Management Institute
Right Management
University of Louisville
Master, Business Administration
University of Louisville
Bachelor of Science, Economics
City of Ormond Beach March 2004 - Present
Chiumento & Davenport January 2003 - March 2004
Service Net January 2001 - September 2002
Presbyterian Church (USA) Foundation November 1989 - December 2000
Education
Ivy Tech Community College 1990 — 1992
Business Law
University of California, Riverside 1982 — 1984
Paralegal Studies
Indiana University-Southeast 1977 — 1979
Political Science
Orlando Sentinel November 2011 - October 2012
Service Net March 2007 - September 2009
Legal Aid Society of Louisville January 2005 - February 2006
Humana January 2003 - December 2004
Jacobs & Goodman Law Firm February 2001 - December 2002
Skills
Typing, Internet Explorer, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Legal Research, Legal Assistance, Legal Writing, Secretarial Skills, Front Office, Drawing Blood, Medical Terminology, Legal
Education
Daymar College-Louisville 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Law Enforcement Administration, 3.2
Premier Home Care, Inc. September 2015 - Present
Mapother & Mapother, P.S.C. September 2010 - March 2015
Louisville Community Development Bank 2006 - 2009
Sexton Shelving & Mirror 2004 - 2005
Service Net 1998 - 2004
Skills
Program Management, Strategic Planning, Process Improvement, Visio, Call Centers, Customer Service, Leadership, Project Management, Team Building, Account Management, Vendor Management, Microsoft Excel, Microsoft Office, Budgets, Business Analysis, Coaching, Access, Management, SharePoint, Cross-functional Team..., Team Leadership, Human Resources, Negotiation, Recruiting, Training, Time Management, Microsoft Word, Operations Management, Contract Negotiation
Education
Sullivan University 2012 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
American Institute of Banking 2007 — 2009
Banking Operations, Banking and Financial Support Services
Indiana University-Southeast 1991 — 1992
General Studies, General Studies
ServiceNet January 2012 - Present
Service Net November 2010 - January 2012
Education
Cambridge College 2007 — 2010
M.Ed., School Guidance 5-12
Bay Path University 2004 — 2007
BA, Psychology
Service Net September 2010 - Present
ServiceNet Inc. August 2004 - October 2010
Providence Behavioral Hospital August 1999 - October 2003
Skills
Nursing, Program Development, Grant Writing, Teaching, Research, Social Media, Editing, Customer Service
Education
College of Our Lady of the Elms 1996 — 1999
BSW, Social Work
Greenfield Community College 1990 — 1995
Associates, Liberal Arts
Humana August 2011 - Present
YMCA of Southern Indiana October 2007 - Present
PharMerica December 2009 - August 2011
Service Net July 2007 - December 2009
Skills
Medicare Part D, Pharmaceutical Industry, Long-term Care, Pharmacy, Healthcare, Medicare, Medicaid, Microsoft Excel
Education
Indiana University Southeast 2007 — 2014
Bachelor of Science (B.S.), Accounting and Finance
Ivy Tech Community College 2011 — 2011
Service Net September 2010 - Present
Ivy Tech Community College August 1999 - Present
Skills
Instructional Design, Higher Education, E-Learning, Distance Learning, Adult Education, Teaching, Leadership, Staff Development, Strategic Planning, Training, Microsoft Excel
Education
University of Louisville 1994 — 1998
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.4
Indiana University Southeast 1988 — 1993
Bachelor of Science (BS), Business Administration and Management, General, 3.45
Service Net July 2011 - Present
Westerfield Bonte Company Inc. May 2006 - June 2011
Skills
Graphic Design, Interactive Media, Print Production, Inside Sales, Direct Sales, Supervisory Experience
Education
Ivy Tech Community College 1998 — 2002
Associate's Degree, Graphic Design
Volunteer Center of Sonoma County April 2011 - Present
Service Net January 2002 - May 2007
The Morton Center August 1999 - September 2001
Skills
PHR Certification
Education
Sierra College 2008 — 2009
Associate of Arts (A.A.), Business Management
Indiana University-Southeast
Business Administration and Management, General
Service Net Warranties Jeffersonville January 2002 - April 2012
Service Net 2002 - 2012
Service Net 2002 - 2012
Education
Jefferson Community College
General Studies
University of Louisville
Liberal Arts
Greenfield World Trade 2013 - 2014
Service Net January 2010 - October 2013
Education
University of Northumbria at Newcastle 1990 — 1993
Caterpillar Inc. June 2011 - Present
Service Net May 2010 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook
Education
Purdue University - Krannert School of Management 2006 — 2010
Bachelor of Science (B.S.), Management
The Brattleboro Retreat 2012 - 2012
Brightside for Families 2009 - 2012
Service Net 2009 - 2009
Baystate Medical Center 1999 - 2009
Baystate Health 1996 - 1999
Education
Springfield College 2006 — 2008
MA, Education, magna cum laude
University of Massachusetts, Amherst 1980 — 1984
Bachelor of Applied Science (BASc), Therapeutic Recreation/Recreational Therapy
Greenfield Community College 1980 — 1981
Associate's degree, Leadership Development in Recreation and Human Services Program
Service Net August 2011 - Present
Education
Indiana University Bloomington
Indiana University-Southeast
Service Net December 2009 - Present
Lowe's Home Improvement October 2009 - October 2010
The Rawlings Group March 2009 - August 2009
Louisville Tractor, Inc. January 2007 - May 2008
Brandeis Machinery and Supply October 1989 - January 2007
Education
Jefferson Community College 1988 — 1994
Western Kentucky University 1986 — 1987
General Studies
North Andover High School 2015 - Present
Stepping Stone of Boone January 2013 - October 2014
McLean Hospital August 2011 - August 2012
Community Health Link March 2011 - August 2011
Service Net September 2010 - May 2011
Horizons for Homeless Children January 2010 - January 2011
National Women’s Sports Day January 2008 - January 2008
Education
University of Massachusetts, Amherst 2009 — 2011
Bachelor of Arts (B.A.), Psychology
St. Joseph's College of Maine 2007 — 2009
Bachelor of Arts (B.A.), Psychology