TELUS Small Business Solutions
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TELUS Small Business Solutions Employees
TELUS March 2015 - Present
TELUS Small Business Solutions April 2013 - March 2015
TELUS Small Business Solutions July 2010 - March 2013
TELUS July 2008 - July 2010
Skills
Marketing, Account Management, Loyalty Programs, Building Customer..., B2B Marketing, SMB Sales, Product Design, Product Marketing, Industrial Design, Direct Sales, Customer Retention, Customer Experience, Solution Selling, Product Management, Customer Service, Leadership, Mobile Devices, Sales, Salesforce.com, Team Leadership, Telecommunications
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Ontario College of Art and Design 2004 — 2008
Bachelor of Design, Industrial and Product Design
Graycon Group August 2013 - Present
TELUS Small Business Solutions April 2005 - June 2013
TELUS February 2003 - April 2005
University of Calgary January 2003 - March 2003
Bolder Graphics December 2002 - February 2003
Skills
Telecommunications, Wireless, Customer Service, Cold Calling, Pre-sales, Post-Sales, Key Account Acquisition..., Teamwork, Sales, Problem Solving, Account Management, Coaching Staff, Solution Selling, Salesforce.com, Customer Experience, Sales Operations, Sales Process, Sales Presentations, B2B, Customer Retention, Channel Partners, Call Centers, Sales Management, Customer Satisfaction, Networking, Selling, Direct Sales, CRM, Lead Generation, Unified Communications
Education
Southern Alberta Institute of Technology / SAIT 2001 — 2003
Network Technician Certificate
Willow Creek Composite High School
TELUS Business Solutions November 2014 - Present
TELUS Small Business Solutions April 2013 - November 2014
TELUS Small Business Solutions August 2011 - April 2013
Skills
Business Analysis, Process Improvement, Leadership, Sales, Account Management, Call Centers, CRM, Project Management, Project Planning, Contact Center..., Team Leadership, Presentation Skills
Education
Douglas College 2012 — 2015
Business Administration, Management and Operations
British Columbia Institute of Technology 2006 — 2007
New Media and Web Design
Cherish Home Design January 2014 - Present
Sears Home Services August 2013 - January 2014
Granite Transformations Canada February 2013 - August 2013
With an Accent January 2007 - January 2013
GLENTEL Wireless Solutions 2002 - 2012
TELUS Small Business Solutions April 2008 - April 2010
Skills
Sales and Marketing, Customer Service and..., Sales Presentation and..., Negotiating and Closing..., Troubleshooting, Residential Interior..., Skilled in MS Office,..., AutoCad in progress, Interior Design, Sales, Leadership, Sales Operations, Negotiation, Customer Satisfaction, Time Management, Training, Customer Service, Budgets, New Business Development, Selling, Customer Retention, Sales Management, Account Management, Retail
Education
CDI College 2001 — 2002
diploma, Web Page, Digital/Multimedia and Information Resources Design
BCIT
Certification, Interior Design
Verizon Wireless December 2013 - Present
TELUS October 2013 - December 2013
TELUS July 2012 - October 2013
TELUS Small Business Solutions July 2011 - June 2012
TELUS February 2010 - June 2011
TELUS January 2008 - August 2008
SNC-Lavalin May 2007 - August 2007
MCW Group of Companies September 2006 - December 2006
UBC Utilities May 2006 - August 2006
Skills
TCP/IP, IP, Telecommunications, Data Center, BGP, MPLS, IP Addressing, IP Address Capacity..., IPv4, IPv6, SharePoint Designer, OSS testing and..., Employee Training, NetCracker, IBM BlueWorks, Project Management, Cost Estimating, SOW, Sales Engineering, SMB, MPLS Networking, LAN-WAN, PRI, Business Process..., Network Architecture..., Customer Facing Roles, Hosted Services, IT Solutions, HSPA, LTE, RFP, Datacentres Engineering, AC/DC, Power Plants, Rectifier, DC Battery Plants, Datacentre..., Outside Plant, Permit Drawings, SAC Design, Light Rail, AutoCAD, Microstation, Electrical Consulting, Substation, National Electrical Code, NFPA, Written & Oral..., Energetic team player, Initiator
Education
The University of British Columbia / UBC 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Nanotechnology and Microsystems
TELUS Business Solutions August 2012 - Present
TELUS Small Business Solutions February 2007 - August 2012
TELUS February 1998 - February 2007
Skills
Telecommunications, Customer Retention, Customer Satisfaction, Channel, Customer Service, Customer Acquisition, Escalation Resolution, Wireless, Salesforce.com, Account Management, Customer Experience, Management, Sales Management, New Business Development, Selling, Direct Sales, Leadership, Team Management, Team Building, Product Management, Team Leadership, Cold Calling, Sales Process, Product Marketing, Cross-functional Team..., Vendor Management, CRM, Sales, B2B, Managed Services, Competitive Analysis, Strategic Partnerships, Forecasting, Unified Communications, Mobile Devices, Channel Partners, VoIP, Key Account Management, Sales Presentations, Sales Operations, Contract Negotiation, Strategy, Business Development, Call Centers, Process Improvement, Professional Services, Solution Selling, Business Analysis, Telephony, Project Management
Education
Humber College 1995 — 1997
Business Administration
TRC Distribution October 2014 - Present
Tarkett January 2008 - October 2014
Kraft Foods September 2006 - January 2008
TELUS Small Business Solutions October 1999 - September 2006
Skills
Account Management, Territory Growth, Client Education, Building Materials, Sales Management, Key Account Development, Purchasing, Sales Presentations, Key Account Management, Pricing, Product Development, Sales
Education
Southern Alberta Institute of Technology 2013 — 2013
Petroleum Industry Overview, Oil and Gas
Southern Alberta Institute of Technology / SAIT
Business Administration, Marketing
StonCor Group Canada May 2014 - Present
Garibaldi Glass Industries Inc. February 2013 - December 2013
Satin Finish Hardwood Ltd August 2010 - August 2012
Tarkett March 2007 - July 2010
TELUS Small Business Solutions March 2000 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Budgets, Strategic Planning, Java, Project Planning, Troubleshooting
Education
Mount Royal College
EARL MARIOTT SECONDARY
Diploma
TELUS August 2014 - Present
TELUS / Black's April 2013 - July 2014
Telus Mobility November 2011 - March 2013
TELUS Small Business Solutions August 2012 - November 2012
TELUS January 2011 - October 2011
TELUS Communications January 2010 - March 2011
TELUS Communications June 2008 - May 2010
TELUS CORPORATION March 2005 - May 2008
SINTEX INTERNATIONAL LIMITED September 1998 - December 2004
Ace Infoway Pvt. Ltd. 1998 - 1998
Skills
Wireless, Vendor Management, Product Life Cycle..., Segmentation, Pricing, Channel, Business Case, Executive Management, Telecommunications, Product Management, Product Marketing, Cross-functional Team..., Vendor Relations, Competitive Analysis, Team Management, Pricing Strategy, Product Development, People Management, Program Management, Team Leadership, Channel Management, Business Strategy, Contract Negotiations, RFP, Operations Management, Business Management, New Business Development, Mobile, Strategy Development, Market Research, Strategy, Management, Sales, Customer Experience, Analysis, Leadership, Supply Chain Management, Business Intelligence, Project Planning, Customer Retention, Marketing, Retail, Visio, Analytics, Mobile Technology, Salesforce.com, Call Centers, Customer Service, Process Improvement, Marketing Strategy
Education
Ryerson University 2007 — 2009
MBA, INTERNATIONAL BUSINESS
Saurashtra University 1996 — 1998
MBA, MARKETING MANAGEMENT
Gujarat University 1991 — 1995
BACHELOR OF ENGINEERING, MECHANICAL ENGINEERING
TELUS Small Business Solutions November 2012 - Present
TELUS April 2011 - November 2012
Hureca November 2007 - March 2011
Hureca (Human Resources Capital) 2007 - November 2008
Skills
Account Management, Talent Acquisition, New Business Development, Recruiting, DES, Technical Recruiting, CRM, Management, Leadership
Education
Université du Québec à Trois-Rivières 2002 — 2004
Certificat Psychologie
CEGEP - Trois-Rivières 1996 — 1998
DEC Sciences Humaines
Mile's End Motors August 2015 - Present
Porsche November 2014 - August 2015
TELUS Small Business Solutions May 2011 - February 2013
Metrotown Law Group 2013 - 2013
Skills
Receptionist Duties, Customer Service, Small Business, Sales, Reception Areas, Customer Support, Long-term Customer..., Servers, Waitressing, Hosting, Legal Writing, Legal Documents, Translation, Training, Employee Training, Customer Satisfaction, Blackberry, Time Management, Office Administration, Technical Support, Organizational..., Public Speaking, Social Media, Social Media Marketing, Microsoft Excel, Event Planning, Leadership, Social Networking, Marketing Strategy, Teamwork
Education
Kwantlen University College 2010 — 2018
Bachelor of Applied Science (B.A.Sc.), Major in Psychology
J.N. Burnett Secondary School 2004 — 2009
Graduate, General Studies
TELUS Business Solutions May 2013 - Present
TELUS Small Business Solutions September 2012 - May 2013
TELUS Mobility March 2010 - September 2012
TELUS Mobility February 2009 - March 2010
Century 21 March 2008 - June 2009
Best Buy for Business January 2005 - February 2008
Skills
Sales, Account Management, Business Relationship..., Cold Calling, Post-Sales, Sales Management, Customer Experience, Wireless, Sales Operations, Business Development, Direct Sales, Solution Selling, Salesforce.com, Strategy, B2B, CRM, New Business Development, Management, Negotiation, Sales Process, Marketing, Strategic Planning, Training
Education
Concordia University
LaurenHill Academy
Orea Real Estate College
TD May 2014 - Present
TD February 2013 - May 2014
Palasad and La Fiamma 2010 - 2014
Server at Palasad Restaurant September 2010 - May 2012
Fanshawe Student Union 2011 - 2012
College Student Alliance 2011 - 2012
Fanshawe College October 2010 - May 2011
The Keg Steakhouse September 2009 - September 2010
Forever 21 September 2008 - September 2009
TELUS Small Business Solutions May 2007 - December 2007
Skills
Advertising, Market Research, Group collaboration and..., Highly personable, Event Planning, Fundraising, Public Speaking, Enthusiastic..., Customer Service, Microsoft Excel, PowerPoint, Microsoft Publisher, Microsoft Word, Adobe Photoshop, Adobe Illustrator, Leadership, Sales, Time Management, Illustrator, Photoshop, Social Networking
Education
Fanshawe College 2010 — 2012
Business Marketing
Fanshawe College 2008 — 2010
Diploma, Fashion Merchandising
Christ The King Secondary School 2004 — 2008
Diploma; Diploma; Diploma
Ministry of Government Services November 2012 - December 2014
Toronto Transit Commission May 2010 - August 2010
KPMG January 2010 - March 2010
Toronto Transit Commission May 2009 - August 2009
Thomson Carswell June 2008 - June 2009
Hamilton Rentals May 2007 - August 2007
TELUS Small Business Solutions June 2006 - September 2006
Skills
Windows Operating..., Windows Server, Unix Operating Systems, Bilingual, UML Tools, SQL, Microsoft Office, Internet Security, Computer Security, Microsoft Office..., Authentication Protocols, Programming, Network Programming, Information Security, Cisco Technologies, Cisco Security, Cisco VPN, IT Security Policies, Network Monitoring Tools, Network Security, Workflow Software
Education
University of Toronto 2013 — 2014
Certificate of Business Analysis, Business Analysis
University of Ontario Institute of Technology 2005 — 2010
Bachelor of Information Technology, Information Tech. Security
Pickering Highschool 2001 — 2005
ServiceMaster Clean August 2013 - August 2015
TELUS COMMUNICATIONS INC February 2010 - June 2013
TELUS Small Business Solutions January 2008 - February 2010
TELUS Small Business Solutions January 2005 - October 2008
TELUS June 2002 - January 2005
Skills
Call Centers, Sales, Product Management, New Business Development, Cloud Computing, Team Leadership, Product Marketing, Customer Experience, Sales Operations, Telephony, Selling, Key Account Management, Business Development, SaaS, Data Center, Management, Training, Leadership
Education
DeVry University Phoenix 1999 — 2002
Bachelor's degree, Bachelor of Science Degree -- Business Operations
WestJet August 2008 - Present
TELUS Small Business Solutions February 2003 - July 2008
TELUS January 1999 - February 2003
TELUS June 2002 - November 2002
TELUS June 2001 - December 2001
J.C. PERRY & ASSOCIATES. April 1995 - March 1999
Skills
Call Center, Team Leadership, Management, Program Management, Strategy, Product Development, Customer Service, Account Management, Sales Management, Sales, Negotiation, Customer Satisfaction, Customer Experience, Team Building, Direct Sales, New Business Development, Customer Retention, Strategic Planning, Contract Negotiation, Coaching, Call Centers, Performance Management, CRM, B2B, Telecommunications, Leadership, Time Management, Forecasting, Business Planning, Sales Operations, Retail, Recruiting, Budgets, Contact Centers, Training, Operations Management, Team Management, Process Improvement, Vendor Management, Change Management, Business Intelligence, Cross-functional Team..., Selling, Business Development, Solution Selling, Project Planning, Business Strategy, Sales Process
Education
Southern Alberta Institute of Technology / SAIT 1994 — 1995
TELUS September 2009 - Present
TELUS July 2014 - November 2014
TELUS Small Business Solutions March 2008 - September 2009
TELUS December 2006 - March 2008
Ajilon Consulting September 2006 - December 2006
Skills
Windows Server, Unix Operating Systems, Unix Services, Windows Vista, C++, Software Development PHP, Linux Server, XHTML, Oracle, SAP, Cisco VPN, Microsoft Office 2007, Citrix Metaframe, FTP, RSA Ace Server, RSA SecurID, SNMP, SunOS, HTTP, TCP/IP, Servers, Windows, Cloud Storage, Firewalls, Solaris, Disaster Recovery, System Administration, Cisco Technologies, Switches, Microsoft SQL Server, Routers, Unix, Linux, Blackberry Enterprise..., System Deployment, CCNA, Troubleshooting, Hardware, AIX, SharePoint, Storage, Networking, Microsoft Certified..., Computer Hardware, Netbackup, ITIL, Testing, Integration, IT Strategy, IT Solutions
Education
Concordia University
Bachelor of Computer Science
Microsoft 2012 — 2012
Microsoft Certificate of Achievement
Pearson Vue 2009 — 2009
Security +
Pearson Vue
CCNA
Pearson Vue
MCP
Microsoft 2014 — 2014
TELUS January 2015 - Present
TELUS Small Business Solutions January 2013 - January 2014
TELUS April 2011 - January 2013
Forse October 2010 - January 2013
Mosaic Sales Solutions April 2010 - October 2010
Mosaic Sales Solutions October 2009 - April 2010
Mosaic Sales Solutions June 2008 - October 2009
TDL Group June 2007 - September 2007
Education
University of Guelph 2005 — 2009
Bachelor’s Degree, Marketing & Business Administration
TELUS Small Business Solutions October 1997 - Present
Education
Capilano College
TELUS Small Business Solutions June 2008 - Present
TELUS Communications 1998 - 2014
TELUS 1998 - 2008
Skills
Call Centers, Workforce Management, Customer Experience, Telecommunications, Customer Satisfaction, Contact Centers, Vendor Management, Process Improvement, Avaya, Team Leadership, Forecasting, Business Analysis, Customer Service, Operations Management, Customer Retention, Outsourcing, BPO
Education
Holland College 1990 — 1992
Business Information Processing, Business Analysis
Dalhousie University 1977 — 1979
Social Sciences
Wajax Power Systems June 2014 - Present
Ministry of Government Services June 2012 - June 2014
CONNEX SEE SERVICE January 2008 - January 2011
CONNEX SEE SERVICES INC. April 2008 - October 2010
Connex January 1987 - April 2008
TELUS Small Business Solutions September 1987 - March 2008
FIRESTONE CANADA January 1981 - January 1987
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Budgets, C++, Public Speaking, Telecommunications, Leadership, Logistics, Management, Operations Management, Program Management, Strategy
Education
Centennial College 1980 — 1982
None, Telecommunications Engineering
TELUS Small Business Solutions February 2007 - Present
DePuy Spine April 2002 - January 2007
Skills
Headhunt, Recruiting
Education
Harvard Business School
Bachelor of Business Administration (B.B.A.)