Experience
Trinity Health (HQ Michigan)   February 2015 - Present
Trinity Health  April 2012 - February 2015
Trinity Health  October 2010 - April 2012
St. Mary Mercy Hospital  March 2010 - October 2010
Providence Park Hospital  October 2009 - March 2010
Worksquared, LLC   June 2006 - 2009
Workplace Integrators  June 1996 - May 2006
Thomas W. Ruff  1994 - 1996

Skills
Process Improvement, Microsoft Excel, Customer Service, Analysis, Hospitals, Visio, System Administration, Healthcare, Microsoft Office, Team Building, Microsoft Word

Education
Eastern Michigan University   1981 — 1984
BBA, Marketing

Schoolcraft College   2009 — 2010
Medical Billing

Experience
Trinity Health (HQ Michigan)   June 2015 - Present
University of Michigan, Pediatrics   April 2014 - May 2015

Skills
Healthcare, Healthcare Management, Clinical Research, Customer Service, Microsoft Office, Leadership, Healthcare Information..., Research, Public Health, Qualitative Research, Program Evaluation, Python

Education
University of Michigan   2013 — 2015
Master's degree, Health Informatics

Eastern Michigan University   2010 — 2012
Bachelor of Science (B.S.), Health Administration

Experience
Trinity Health (HQ Michigan)   September 2013 - Present
CHE Trinity Health  November 2010 - September 2013
CHE Trinity Health  July 2007 - November 2010
CHE Trinity Health  January 2001 - July 2007
CHE Trinity Health  July 2000 - January 2001
Computer Resource Training   December 1999 - July 2000
Entre Computer Services  June 1997 - December 1999

Skills
VMware, Hardware Virtualization, Datacenter..., System Architecture, Data Center, Disaster Recovery, Microsoft Certified..., Hardware, Novell Netware, Operating Systems, Servers, Software Documentation, VMware Infrastructure, VMware ESX, Virtualization, Troubleshooting, Network Administration, Active Directory, Networking, Microsoft Exchange, Windows Server, Backup Exec

Education
Kellogg Community College
Associates, General Arts

Experience
Trinity Health (HQ Michigan)   June 2013 - Present
City of Naperville  August 2011 - June 2013
Amway Corporation  May 2008 - May 2011
HR Outsourcing & Innovations   April 2010 - April 2011
Schuler Books & Music  September 2007 - May 2008
City of Chicago  January 2006 - July 2006
City of Chicago  June 2000 - January 2006

Skills
Human Resources, Performance Management

Education
Loyola University Chicago   1994 — 1999
BS, Psychology, Anthropology, Statistics

Experience
Healthways Silver Sneakers   August 2015 - Present
Trinity Health (HQ Michigan)   September 2014 - Present
C&C Fitness Firm   January 1986 - Present
WCP&R   January 1986 - September 2014

Skills
Wellness, Nutrition, Strength Training, Wellness Coaching, Nutritional Counseling, Holistic Health, Weight Training, Wellbeing, Functional Training, Exercise Physiology, Sports Nutrition, Therapeutic Massage

Education
Eastern Michigan University   1976 — 1980
Bachelor of Science (BS), Psychology/Social Work, B.S.

Experience
Trinity Health (HQ Michigan)   November 2014 - Present
FordDirect  July 2014 - January 2015
The Ohio Department of Taxation  May 2014 - July 2014
Information Control Company  August 2011 - May 2014
CBS Corporation  April 2011 - August 2011
Amgen  October 2010 - April 2011
The College Board  January 2010 - September 2010
Hewlett-Packard  April 2005 - August 2008

Skills
Cognos, Data Warehousing, Business Intelligence, Teradata, T-SQL, Tableau, Informatica, DB2, Agile Methodolgy, Business Analysis, Agile Methodologies, Microsoft Office, Outlook, MicroStrategy Reporting, Hadoop

Education
Jawaharlal Nehru Technological University
Bachelors

Experience
Trinity Health (HQ Michigan)   February 2014 - Present
Trinity - Health Saint Mary Mercy Hospital   March 2006 - Present
Detroit Medical Center  March 1992 - May 2005

Skills
Healthcare, Critical Care, Teaching, Public Speaking, Team Building, Coaching, Customer Service, Wellness, Nutrition, Microsoft Word, PowerPoint, Research, Microsoft Excel, Strategic Planning, Event Planning, Microsoft Office, Social Media, EMR

Education
Walden University   2014 — 2016
Doctor of Nursing Practice, Informatics

Walden University   2011 — 2013
Master's degree, Nursing Informatics, 4.0

Oakland University   2008 — 2010
BSN, Registered Nursing/Registered Nurse, 3.89

Henry Ford Community College   1989 — 1991
Associate's degree, Nursing

Wayne State University   1982 — 1987
Bachelor of Business Administration (B.B.A.), Accounting

Walden University

Experience
Trinity Health (HQ Michigan)   March 2015 - Present
Mercy Health  2002 - 2015
Bronson Healthcare  September 1998 - September 2000

Skills
EHR, Healthcare, Cerner, Healthcare Information..., Hospitals, EMR, Meditech, Patient Safety, Healthcare Management, Informatics, Software Implementation, Inpatient, PowerChart, Ambulatory, CPOE, Kronos, Leadership, Medicine, FirstNet, HL7, NextGen, Pathology, Anatomic Pathology, Laboratory Informatics, Physician Relations, Clinical Laboratory..., Kronos WFC, Project Management, Process Improvement, Operating Budgets, HIPAA, Management

Education
Michigan State University   2014 — 2016
Master of Business Administration (MBA)

Michigan State University   1991 — 1996
BS, Medical Technology

Experience
Trinity Health (HQ Michigan)   October 2012 - Present

Skills
ZENworks Asset..., Lawson ERP, Aperture Vista, Asset Managment, Windows Vista, Program Management, Healthcare Information..., Movex, SharePoint, HIPAA, Enterprise Architecture, Vendor Management, Information Technology, Crystal Reports, Software Documentation, Visio, Management, Disaster Recovery, System Administration, IT Management, Asset Management, Active Directory, Troubleshooting, Citrix, Hardware, Enterprise Software, System Deployment, VMware, ITIL, IT Operations, Windows Server, Technical Support, Servers, Integration, Data Center, IT Service Management, Help Desk Support, Microsoft Exchange, IT Strategy, Windows 7, Virtualization, PMP, Operating Systems, Databases, SDLC, Access, Process Improvement, Security, Business Analysis, HP

Education
University of Michigan-Dearborn   2010 — 2015
Bachelors of Business Administration

Loyola University Chicago

Eastern Michigan University   2008 — 2009

Experience
Trinity Health (HQ Michigan)   1997 - Present
Loyola University Medical Center  October 1996 - Present
AABB  1991 - 2013
LifeSource  1989 - 1997
St. Francis Hospital  1981 - 1988

Skills
Nursing, Hospitals, Patient Safety, Healthcare, Inpatient, Acute Care, Epic Systems, Registered Nurses, Quality Improvement, EMR, Medical Terminology, EHR, Healthcare Consulting, Surgery, JCAHO, ACLS, Pediatrics, Critical Care, Healthcare Information..., CPOE, Cerner, BLS, Informatics, Healthcare Management, Clinical Research, Meditech, Ambulatory, ICU, Physicians, HIPAA, Emergency Medicine, Physician Relations, Medicare, Revenue Cycle, Managed Care, Patient Education, Utilization Management, Wound Care, PALS, Medicaid

Education
Loyola University Chicago   2009 — 2011
IPS

Loyola University Chicago   1977 — 1981
BSN, Nursing

Experience
Trinity Health (HQ Michigan)   August 2014 - Present
Trinity Health  2002 - Present
Trinity Health  2002 - 2010
Wolinski & Company CPA PC  1999 - 2001
Gallant's   1997 - 1998

Skills
Fluent German, Internal Controls, Auditing, General Ledger, Accounting, Certified Public..., Certified Internal..., Construction Auditing, GAAP, CPA, Internal Audit, US GAAP, HIPAA

Education
Johannes Gutenberg-Universität Mainz   1980 — 1986
Master of Arts, Applied Linguistics

Hohenstaufen Gymnasium, Bad Wimpfen, Germany   1972 — 1980
Highschool Diploma, 13th

Experience
Trinity Health (HQ Michigan)   March 2015 - Present
Siebert Brandford Shank Co., LLC.   February 2014 - March 2015

Skills
Employee Relations, Leadership Development, Employee Training, Training, Customer Service, Coaching, Event Planning, Leadership, HRIS, Management

Education
Eastern Michigan University
BS, Communications/HR

Experience
Trinity Health (HQ Michigan)   January 2015 - Present
Nursing Leadership   October 2014 - December 2014
Providence Park Hospital: a member of St. John Health Providence Health System   March 2008 - October 2014
Providence Hospital and Providence Park Hospital   2006 - 2008
Providence Hospital  1999 - 2006
Oakland Southfield Physicians   1993 - 1998
Providence Hospital  1993 - 1996
Providence Hospital  1985 - 1996
Providence Hospital  1990 - 1993

Skills
Nursing, Healthcare Management, Inpatient, Hospitals, Healthcare, EHR, Quality Improvement, Critical Care, Nursing Education, ACLS, ICU, Wound Care, Telemetry, IV, Acute Care, EMR, Home Care, Physician Relations, Cerner, BLS, Medical/Surgical, Patient Safety, Cardiology, Medical-Surgical, Neurology, Leadership

Education
Madonna University - Graduate Studies   1994 — 1998
MBA, Business

University of Detroit Mercy   1981 — 1985
BSN, Nursing

Experience
Trinity Health (HQ Michigan)   January 2015 - Present
Trinity Health  August 2013 - January 2015
Biotronic NeuroNetwork  August 2011 - April 2013
Biotronic Neuronetwork  January 2010 - July 2011
University of Michigan Health System  July 2009 - April 2010
Enterprise Software Development LLC   June 2009 - April 2010
University of Michigan Health System  October 2008 - July 2009
University of Michigan Health System  May 2005 - September 2008
University of Michigan Health System  March 2002 - March 2005
University of Michigan Health System  1997 - 2002

Skills
Healthcare, Hospitals, Healthcare Management, EMR, Nursing, Surgery, Patient Safety, Process Improvement, Change Management, Training, Healthcare Information..., Clinical Research, Medicine, Clinical Trials, HIPAA, Case Managment, CPOE, Informatics, EHR, Orthopedic, Public Speaking, Ambulatory, JCAHO, Inpatient, Ambulatory Care, Healthcare Consulting, Quality Improvement, Physicians, Critical Care, Physician Relations, Medicare, BLS, Registered Nurses, Public Health, Managed Care

Education
Madonna University - Graduate Studies   1992 — 1996
MSA, Business Administration

Madonna University - Graduate Studies   1992 — 1996
MSN, Nursing

Eastern Michigan University   1978 — 1982
BSN, Nursing

Experience
Trinity Health (HQ Michigan)   September 2013 - Present

Skills
SharePoint, Microsoft SQL Server, Healthcare Information..., Databases, Software Development, Visual Basic, Healthcare, Visio, C#, Management, Process Improvement, Project Management, Program Management, Vendor Management, IT Strategy, Hospitals, Integration, Enterprise Software, Access, MS Project, Analysis, Business Intelligence, Strategy, Business Analysis, SQL, Consulting, Active Directory, Team Leadership, Web Services, ASP.NET, SDLC, Software Documentation, Requirements Analysis, Disaster Recovery, Sitecore, WCMS, HL7, Oracle Applications, Budget Forecasts

Education
Florida State University   1983 — 1986
BS

Tallahassee Community College
AA

Experience
University of Notre Dame  August 2011 - Present
Trinity Health (HQ Michigan)   June 2014 - June 2015
IBM  2007 - 2011

Skills
Research, Data Mining, Machine Learning, healthcare, Python, Java, SAP ERP, Network Science, Bioinformatics, Matlab, Pattern Recognition, LaTeX, Computer Science, R

Education
University of Notre Dame   2011 — 2016
Doctor of Philosophy (Ph.D.), Computer Engineering

Jadavpur University   2003 — 2007
Bachelor of Engineering (B.E.), Electrical Engineering

Experience
Booking.com  March 2015 - Present
American Express  June 2013 - February 2015
Yelp.com  March 2013 - June 2013
athenahealth  May 2012 - February 2013
athenahealth  April 2011 - May 2012
Trinity Health (HQ Michigan)   May 2010 - August 2010
Jokab Safety North America   2006 - 2010

Skills
SugarCRM, Salesforce.com, Healthcare Information..., Budget Analysis, Microsoft Office, Ideation, Non-profit Development, Political Philosophy, Ethics, Budgets, Cross-functional Team..., Fundraising, CRM, Sales Operations, Account Management, Management, Leadership, Process Improvement, Analysis, Sales, Healthcare, Data Analysis, Analytics, Social Media, Social Networking, B2B

Education
Grand Valley State University   2008 — 2010
Non-Profit Management, Healthcare, Philosophy

Experience
Trinity Health (HQ Michigan)   December 2014 - Present
Truven Health Analytics  August 2013 - November 2014
Truven Health Analytics  July 2013 - November 2014
Intel Corporation  January 2013 - August 2013
The Standard  March 2012 - November 2012
Yesmail  July 2011 - March 2012
Aftermarket Systems   May 2010 - July 2011
Standard Insurance Company  August 2009 - March 2010
DeVry University  November 2005 - August 2009
Nike  March 2008 - November 2008

Skills
Data Warehousing, Data Modeling, Databases, Business Intelligence, Data Analysis, Business Analysis, ETL, Requirements Analysis, SQL, Database Design, Oracle, Microsoft SQL Server, SSRS, Manage Client..., Erwin, Dimensional Modeling, Star Schema, Snowflake, Normalization, Training Delivery

Education
Eastern Michigan University   1995 — 1999
MS, Information Systems

Eastern Michigan University   1984 — 1987
BBA, Management

Experience
Trinity Health (HQ Michigan)   June 2015 - Present
Trinity Health (HQ Michigan)   December 2010 - June 2015
Nancy Blum Consulting & Design   February 2002 - January 2011
Williams-Sonoma, Inc.   2005 - 2009
Various locations nationwide   1995 - 2008
Libralter Plastics, Inc.   February 1999 - February 2002
Magnum Television & Arnold Kopelson Productions   1994 - 1994
Skip Konte Productions   1994 - 1994
Hill-Eubanks Group, Inc. & Little Joey Productions   1991 - 1993
Harry Glassman, MDPC and Nova Surgicenter, Inc.   1988 - 1991

Skills
Managerial Finance, Budgets, Fundraising, MS Project, Strategic Planning, Program Analysis, Non-profits, Event Planning, Customer Service, Process Improvement, Microsoft Word, Program Management, Business Development, Microsoft Excel, Team Building, Cross-functional Team..., Customer Satisfaction, Nonprofits, Project Management, Public Speaking, Training, Management, Leadership, Event Management, Marketing, Team Leadership, Strategy, Microsoft Office, Analysis

Education
Lawrence Technological University   2011 — 2012
Graduate Certification in Nonprofit Management & Leadership

Oakland University
BA

Oakland Community College
AA

Experience
Trinity Health (HQ Michigan)   February 2014 - Present
Trinity Health (HQ Michigan)   September 2013 - February 2014
Trinity Health (HQ Michigan)   October 2003 - February 2014
University of Michigan Health System  October 2003 - August 2013
Trinity Health (HQ Michigan)   August 2009 - August 2010
Fr Gabriel Richard High School, Ann Arbor, MI   January 2009 - December 2009
Eastern Michigan University  August 2001 - December 2009
Rakai Primary Teachers College   August 1999 - May 2001

Skills
Grief Counseling, Group Therapy, Pastoral Counseling, Chaplaincy, Play Therapy, Spiritual Direction, Pastoral Care, Individual Counselling, Preaching, Theology, Compassion, CBT, Crisis Intervention, Stress Management, Behavioral Health, Student Counseling, Family Therapy, Mental Health, Social Services, Teaching, Interventions, Community Outreach, Adolescents, Healthcare, Mental Health Counseling, Psychology, Nonprofits, Volunteer Management, Grant Writing, Academic Advising, Clinical Research, Fundraising, Leadership Development, Small Group Counseling, Case Management, Program Development, Public Speaking, Psychotherapy, Conflict Resolution

Education
Department of Homeland Security (DHS) Center for Disaster Preparedness (CDP), Anniston, AL   2014 — 2014
Certificate, Health Care Leadership in a major disaster

Spiritual Care and Education Center (SCEC) Toledo, OH   2009 — 2011
Certificate of Achievement, Clinical Pastoral Education (CPE) 4 Units Completed

Eastern Michigan University   2005 — 2009
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services

Eastern Michigan University   2001 — 2005
Master of Arts (M.A.), Educational Leadership and Administration, General

Makerere University   1998 — 1999
Post Graduate Diploma in Education (PGDE), Secondary Education and Teaching

Makerere University   1993 — 1997
Master of Divinity (M.Div.)/Bachelor of Divinity (B.A)., Divinity

Makerere University   1990 — 1993
Bachelor's degree (B.A), Philosophy and Religious Studies

Experience
St. Joseph Mercy Oakland  March 2014 - Present
Trinity Health (HQ Michigan)   October 2005 - March 2014
MSO Medical, LLC dba CORI Center   May 2003 - December 2004
Specialty Health Services Management   May 2001 - May 2003

Skills
Human Resources, Marketing, Communications Planning, Project Communications, Internal Communications, Writing, Healthcare, Recruiting, Training, Benefits Administration, Management, Public Speaking, Hospitals, Program Management, Editing

Education
Madonna University   2011 — 2014
Bachelor of Arts, Communication Studies, GPA 3.9

Wayne County Community College District   2008 — 2011
Associate of Arts, Communications

Experience
Trinity Health (HQ Michigan)   September 2015 - Present
Trinity Health (HQ Michigan)   September 2014 - September 2015
HARMAN International  January 2014 - September 2014
Eastern Michigan University  September 2013 - April 2014
SHRM  April 2012 - April 2014
Extang Corporation  May 2013 - December 2013
Quicken Loans  January 2013 - April 2013
Valicor  July 2012 - November 2012

Skills
Handling Confidential..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Human Resources, Organizational..., Facebook, Outlook, Recruiting, Time Management, Interviews, Management, Personnel Management, Teamwork, Employee Benefits, Training, New Hire Orientations, Team Leadership, Public Speaking, Onboarding

Education
Eastern Michigan University   2013 — 2014
Master's of Science in Human Resources and Organizational Development, Human Resources and Organizational Development

Eastern Michigan University   2008 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services

Crockett Technical High School   2005 — 2008

Experience
Trinity Health (HQ Michigan)   January 2015 - Present
(Self-Employed)   August 2012 - December 2014
Newaygo County RESA  March 2013 - July 2013
Mona Shores Public Schools  August 2011 - June 2012
Muskegon Public Schools  August 2005 - August 2011
Hampton City Schools: Kecoughtan High School   August 2004 - June 2005
Yuma Union HS District #70: Cibola High School   August 2003 - May 2004
Starbucks  June 2001 - July 2003
Herman Miller, Inc.   February 2000 - September 2000

Skills
Blogging, Creative Writing, Social Media, PowerPoint, Customer Service, Social Networking, Proofreading, Leadership, Microsoft Word, Curriculum Design, Editing, Writing, Copy Editing, Reading Comprehension, Microsoft Excel, English grammar, Web Content, Technical Writing, Google Docs, WordPress, Newsletters, Critical Thinking and..., Engaging People, Public Speaking, Event Planning, Higher Education, Facebook, Press Releases, Copywriting, Collaborative Planning, Colleagiality, Wikis, Customer Experience, Project Coordination, Project Management, Grant Writing, SharePoint, E-cataloging, B2C marketing, White Papers, Digital Media, Social Media Marketing, Instructional Design, Microsoft Publisher, Photoshop, Access, Learning Management..., Database Applications, Weebly

Education
Grand Valley State University   2007 — 2011
M.A. English, English Language and Literature, Magna Cum Laude

Grand Valley State University   1994 — 1999
B.A., English, A-

Grand Valley State University   1994 — 1999
B.A., Liberal Studies: Writing and Literature, A-

Experience
Trinity Health (HQ Michigan)   May 2015 - Present
Molina Healthcare  November 2014 - May 2015
Matthew J. Enders Consulting   May 2014 - November 2014
Meridian Health Plan  May 2013 - May 2014
Meridian Health Plan  April 2011 - May 2013
Meridian Health Plan  November 2009 - April 2011
Meridian Health Plan  January 2003 - November 2009
PPOM  November 1999 - November 2001
PPOM  October 1998 - November 1999
PPOM  August 1996 - October 1998

Skills
Quest Analytics, Cross-functional Team..., Provider Contracting, Provider Relations, Network Development, Managed Care, Healthcare, Medicaid, Medicare, Healthcare Industry, PPO, HMO, Hospitals, Drafting Policies, Health Policy, Credentialing, Quality Improvement, Employee Benefits, Practice Management, HIPAA, Business Development, Health Insurance, Healthcare Management, Healthcare Information..., Healthcare Consulting, Claim, Leadership, Medicaid Managed Care, Disease Management, Strategic Planning, Recruiting, Utilization Management, NCQA, Physician Relations, Data Analysis, Provider Network..., Management, Program Management, EMR, Training, Analysis, Contract Negotiation, Medical Terminology, CPT, Medical Compliance, Process Improvement, Medical Billing, Access, Geoaccess

Education
Lawrence Technological University
College of Management, BSBA, Marketing

Experience
Trinity Health (HQ Michigan)   June 2015 - Present
Freinds Closet   May 2015 - Present
Cardinal Health , Specialty Pharmaceutical Distribution  May 2012 - Present
Lagasse  August 2013 - April 2014
AEL-Span Distribution   April 2013 - June 2013
Doss Logistics LLC   April 2012 - March 2013
The Home Depot  March 2012 - August 2012
Meijer  May 2008 - May 2011

Skills
Detail-oriented, PC Skills in Windows..., Good judgment, Limited data entry..., Able to listen to..., Conceptual Ability, Outstanding time..., Leadership Skills, Interpersonal..., Data Entry, Permanent Staffing, Shipping, Distribution Center..., Time Management, Forklift Operator, Training, Forklift Operation, Leadership

Education
Eastern Michigan University   2012 — 2015
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management

Eastern Michigan University   2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Spectrum Health  April 2015 - Present
Trinity Health (HQ Michigan)   January 2011 - April 2015
St. John Providence  August 2009 - December 2010
Borgess Health  May 2008 - June 2009

Skills
Healthcare Information..., Cerner, Powerchart, Event Set Hierarchy, Nursing Process, Quality Measures, Troubleshooting, EMR, Core Measures, MPages, Bedrock, IView, Regression Testing

Education
Ferris State University   2003 — 2008
Associate in Applied Science, Nursing

Experience
Trinity Health (HQ Michigan)   July 2014 - Present
Senior Living  August 2012 - July 2014

Skills
Public Speaking, Elder Care, Home Care, Healthcare Management, Healthcare, Hospitals, Community Outreach, Nonprofits, Strategic Planning, Team Building

Education
Lee University   1995 — 1998
Bachelor’s Degree, Special Education and Teaching/ Communication

Experience
Trinity Health (HQ Michigan)   June 2015 - Present
St Joseph Mercy Hospital  June 2014 - June 2015
Oakwood Healthcare  August 2012 - November 2014
St. Joseph Mercy Hospital  August 2013 - March 2014
St. Joseph Health System  January 2012 - June 2012
Henry Ford Wyandotte Hospital  August 2010 - May 2012
Oakwood Care connection   December 2009 - September 2010
Oakwood Southshore Medical Center  May 2007 - May 2008
Oakwood Skilled Nursing and Rehabilitation Center   June 2005 - May 2007
Eastern Michigan University Dining services  August 2005 - April 2007

Skills
Hospitals, Healthcare Management, Community Outreach, Leadership, HIPAA, Healthcare, Nursing, Data Entry, Customer Service, Critical Thinking, Time Management, Outlook, Home Care, Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Volunteering

Education
Eastern Michigan University   2005 — 2012
Bachelor's degree, Health/Health Care Administration/Management

Experience
Trinity Health (HQ Michigan)   May 2012 - Present
St. John Providence Health System  April 2012 - May 2012
Providence Health Systems  April 2004 - May 2012
Walsh College  2011 - 2012
Express Personnel Temp. Service   April 2004 - May 2004
VCA Warren Veterinary Hospital   January 2000 - November 2003

Skills
Real Digital Forensics, Excel, Word, Visual Basic, HTML, JavaScript, data programming, Data Collection, PowerPoint, Credit Card Processing, VM player, Access, Team Building, Legal Services, Team Leadership, super user, Staff Scheduling, Customer Service, Microsoft Office, Outlook, Problem Solving, Teamwork, Documentation, Visio, SQL, Business Analysis, MS Project, Scheduling, Mentoring, Supervisory Skills, Photoshop, Quality Assurance, Windows, Teaching, Compliance, Software Documentation, PACS, Digital Imaging, Healthcare, Healthcare Information..., Training, Management, Hospitals, Project Management, EHR, Epic Systems, Microsoft Excel

Education
Walsh College   2008 — 2011
Master of Science Information Assurance, Computer Forensics, CISO, Audit

Walsh College   2007 — 2008
Bachelor of Science Information Technology, Information Technology

Macomb Community College   2001 — 2007
Associates degree, General Studies; General Studies

Oakland University   2001 — 2001
Associate's degree, General Studies

Experience
Trinity Health (HQ Michigan)   October 2011 - Present
Trinity Health (HQ Michigan)   2004 - 2011
Trinity Health (HQ Michigan)   2003 - April 2004
Medical Associates Clinic & Health Plans  1993 - 2003
Medical Associates Clinic  1987 - 1992

Skills
Testing, Security, Healthcare Information..., HIPAA, Healthcare, Visio, Systems Analysis, EDI, Process Improvement, EHR, SharePoint, Integration, Troubleshooting, EMR, Cerner, CPOE, Access, Software Documentation

Education
University of Phoenix   2007 — 2009
Business Information Services

Kirkwood Community College   1983 — 1985
Health Information Management, Medical Record Technology

Experience
Trinity Health (HQ Michigan)   July 2015 - Present
Rolf Consulting LLC   June 2014 - Present
Plante Moran  January 2006 - May 2014
Extendicare  September 1998 - January 2006

Skills
Medicare, Healthcare Management, Healthcare, Healthcare Consulting, Long-term Care, Nursing, Public Speaking, Medicaid, HIPAA, Revenue Cycle, Managed Care, Healthcare Industry, Performance Improvement, Healthcare Information..., MDS, Physicians

Education
Edinboro University of Pennsylvania   1982 — 1986

Cambridge Springs High School   1976 — 1982
Diploma, Academic

Experience
CVS Health  May 2013 - Present
Trinity Health (HQ Michigan)   September 2014 - December 2014
Kroger  April 2012 - June 2013

Skills
Healthcare, Healthcare Management, Healthcare Information..., Healthcare Consulting, Healthcare Industry, Healthcare Reimbursement, Healthcare Analytics, Healthcare Compliance, Medical Devices, Medical Terminology, Medical Education, Medical Billing, Medical-Surgical, Medical Records, Medical Imaging, Medical Coding, Medical Research, Medical Writing, Hospitals, Hospital Information..., Hospital Pharmacy, Hospital Medicine, Resolute Hospital..., Billing Systems, Telecommunications..., Billing Process, Billing Solutions, Insurance Billing, Insurance, Health Insurance, Pharmacy, Pharmacy Automation, Community Pharmacy, Pharmacy Benefit..., Clinical Pharmacy, Pharmacy Practice, Pharmacy Technicians, Pharmacy Consulting, Pharmacy Education, Leadership, Management, Internal Communications, Crisis Management, Relocation, Gerontology, Scheduling, Problem Solving, Technical Skillset, Organizational..., Organizational Design

Education
Eastern Michigan University   2010 — 2014
Bachelor's Degree, Health/Health Care Administration/Management

Experience
Trinity Health (HQ Michigan)   August 2015 - Present
Platinum Care Home Health Services   May 2014 - August 2015
Homewatch CareGivers  January 2013 - August 2014
Insight Strategies   May 2012 - August 2012
Bouland, Inc   May 2011 - August 2011
Penguin Distribution   May 2010 - September 2010
Little Italy  August 2009 - July 2010
Target  May 2008 - September 2009

Skills
Microsoft Excel, Microsoft Word, PowerPoint, People Skills, Customer Satisfaction, Problem Solving, Economics, Relationship Marketing, Process Consulting, Strategic Partnerships, Generating Revenue, Customer Service, Fast Learner, Methodical, Perfectionist, Always Punctual, High Standards, Highly motivated..., Highly responsible, Highly articulate, Data Analysis, Community Outreach, Public Speaking, Teamwork, Human Resources, Sales Operations, Data Entry, Business Development, Career Transition..., Seniors, Emotional Intelligence, Critical Thinking, Healthcare, Hospitals, Hospice, Private Duty, Case Management, Leadership, Training, Time Management, Elder Care, Recruiting, Home Care, Sales, Long-term Care, Medicare, Management, Healthcare Management, Team Building, Strategic Planning

Education
Michigan State University   2010 — 2012
Bachelor of Arts (BA), Interdisciplinary Studies of Social Sciences with a concentration in Health in Society

Schoolcraft College   2008 — 2010
Associate's degree, Business Administration and Management, General

Northville High school   2004 — 2008

Experience
Trinity Health (HQ Michigan)   March 2010 - Present
CHE  October 2005 - March 2010
Mercy Hospital  2003 - October 2005

Skills
Healthcare, Lawson, Process Improvement, Documentation, Supply Chain, Supply Chain Management, Business Analysis, Business Process..., Access, Data Analysis, Inventory Management, Procurement, Software Implementation, EDI, Project Implementation, Business Intelligence, Materials Management, Microsoft Office, Visio, PowerPoint, Crystal Reports, Movex, Software Documentation, Microsoft Excel, Business Process, Hospitals, Healthcare Consulting, User Acceptance Testing, Requirements Analysis, Management, Vendor Management, System Administration, Integration, Analysis, Change Management, Troubleshooting, HL7, MS Project, Systems Analysis, Data Conversion, End User Training, Go Live Support, Post Go Live Support, End-user manuals, Full Life Cycle..., Lawson Addins, ERP Implementations, Informatics, Requirements Gathering, Quality Assurance

Education
Florida International University - College of Business   1990 — 1994

Experience
Trinity Health (HQ Michigan)   December 2014 - Present
US Tech Solutions  July 2014 - December 2014
James Andrew Group   April 2013 - June 2014
Washtenaw Community Health Organization  September 2011 - February 2013
Washtenaw County - Office of the Sheriff   May 2010 - September 2011
Washtenaw County - Office of the Sheriff   May 2009 - May 2010
Borders Books  August 2004 - February 2009
Borders Books  2001 - 2004
Borders Books  1998 - 2001
Borders Books  1997 - 1998

Skills
Account Reconciliation, Retail, Accounts Payable, Software Documentation, Income Statement, Invoicing, Cash Flow, Inventory Control, Variance Analysis, P&L, Payroll, Internal Audit

Education
Eastern Michigan University   2013 — 2015
Bachelor's degree, Accounting

Eastern Michigan University   1987 — 1991
Bachelor of Science (B.S.), Criminal Justice and Corrections

Jackson Community College   1986 — 1988
General studies

Experience
Trinity Health (HQ Michigan)   July 2014 - Present
Saint Joseph Mercy Health System  August 1987 - June 2014

Skills
Hospitals, Healthcare, Healthcare Management, Medicine, EMR, Physician Relations, EHR, Healthcare Information..., Healthcare Consulting, Physicians, Managed Care, Nursing, Clinical Research, New Business Development, Medicare

Education
University of Michigan   1985 — 1987
MPH, Health Behavior/Health Education

Luther College   1978 — 1982
BA, Social Work and Psychology

Experience
Trinity Health (HQ Michigan)   August 2008 - Present
Siemens Medical Solutions  1996 - 2008

Skills
Healthcare Information..., Informatics, EHR, HL7, Project Management, Microsoft SQL Server, CPOE, Process Improvement, EMR, GoLive, HIPAA, Cerner, Healthcare Consulting, Software Implementation

Education
Indiana University of Pennsylvania   1990 — 1996
Bachelor of Science (B.S.), Management Information Systems, General

BS
Bachelor's Degree, Management Information Systems, General

Experience
Hartman Executive Advisors  June 2015 - Present
Trinity Health (HQ Michigan)   July 2006 - June 2015
Hartman Executive Advisors  2015 - 2015
Hartman Executive Advisors  2015 - 2015
Johns Hopkins Hospital  April 2005 - July 2006
XLHealth  2005 - 2006
Quality IT Partners, Inc.   January 2002 - April 2005
University of Maryland Medical Center  2001 - 2002
T Rowe Price  2000 - 2001
Standard Technology Inc.  September 2000 - December 2000

Skills
Project Management, Informatics, Accountable Care..., EHR, Healthcare Industry, Health Information..., Clinical Data Management, Healthcare Information..., Health Information..., Healthcare Consulting, Healthcare Management, Meditech, Cerner, Eclipsys, HIPAA, CPOE, Ambulatory, Physician Relations, Hospitals, Acute Care, Long-term Care, Behavioral Health, Home Care, Operating Room, Telehealth, Disease Management, Chronic Care Management, Clinical transformation, Full SDLC, IT Management, Integration, Requirements Analysis, Software Implementation, Nursing, Quality Improvement, Analytics, Patient Safety, Clinical Decision..., PMO, Program Management, Leadership, Change Management, Web Content, Web Project Management, Clinical Research, Bar code medication..., Medicare, Health Insurance, Medicaid, EMR

Education
Stevenson University   1992 — 1996
Bachelor of Science (BS), Nursing

The Johns Hopkins University - Carey Business School   1980 — 1983
Bachelor of Science (BS), Life Sciences

Goucher College   1973 — 1976
Biology

The Catholic High School of Baltimore   1971 — 1973
High school diploma, College preparatory

Experience
Trinity Health (HQ Michigan)   July 2014 - Present
Cognizant  March 2014 - June 2014
Detroit Area Agency on Aging  November 2013 - February 2014
Public Consulting Group  July 2013 - August 2013
GalaxE.Solutions  December 2012 - June 2013
Accenture  April 2012 - November 2012
w3r Consulting  March 2011 - January 2012
Arcus  August 2010 - March 2011
Detroit Medical Center  April 2007 - February 2010
Health Alliance Plan  May 2002 - June 2006

Skills
Managed Care Finance, Medicare Advantage, Medicare Risk Adjustment, Affordable Care Act, Medicare/Medicaid..., Health Insurance..., ACO Business Plainning, Medicaid Managed Care, Bundeled Pricing, Pharmacy Benefit..., Benefits Administration, Managed Care Contracting, Business Analysis, Business Planning, HIPAA, Budgeting, Epic Systems, Business Strategy, Business Objects

Education
Wayne State University   1992 — 1994
Master of Business Administration (MBA), Finance & Business Economics, 3.44

Indiana University Bloomington   1986 — 1990
Bachelor of Arts (BA), Psychology, 3.11

University-Liggett School   1982 — 1986
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
MedStar Health  July 2015 - Present
Indiana University Health  January 2015 - June 2015
Dignity Health  May 2013 - December 2014
Trinity Health (HQ Michigan)   October 2010 - March 2013
Clarian Health Partners  2006 - October 2010
Clarian Health Partners  2004 - 2006
Clarian Health Partners  2000 - 2004
Clarian Health Partners  1999 - 2000
Clarian Health Partners  1997 - 1999
Indiana University Hospital  1994 - 1997

Skills
Cerner Millenium..., Cerner Millenium..., Cerner Millenium..., Cerner Millenium..., Cerner, CPOE, Bedrock, Healthcare Information..., Informatics, PharmNet, Process Improvement, EMR, Project Management, Hospitals, Healthcare, Change Management, Healthcare Management, Program Management, Pharmacy, Ambulatory, Data Analysis, Software Documentation, PowerChart, Pharmacy Automation, PowerPlans, EHR

Education
Western Governors University   2015 — 2017
Bachelor of Science, Health Informatics

Indiana University Bloomington

Indiana University-Purdue University at Indianapolis

Experience
Trinity Health (HQ Michigan)   January 2012 - Present
Trinity Health (HQ Michigan)   January 2008 - January 2012
Trinity Health (HQ Michigan)   June 2005 - January 2008
Scanmark Limited   May 2004 - June 2005
Dell Computers  March 2002 - August 2003
West Virginia Army National Guard  October 2000 - September 2001
VAMC Eye Clinic   January 2001 - May 2001
West Virginia Army National Guard  January 1997 - October 2000
US Army  January 1995 - January 1997

Skills
Customer Service, Microsoft Office, Process Improvement, Business Analysis, Change Management, Team Building, Active Directory

Education
Walsh College   2008 — 2010
Master of Business Administration (MBA), Information Technology Project Management

Marshall University   1997 — 2001
Bachelor of Business Administration (BBA), Management Information Systems

Experience
HealthTrust Purchasing Group  August 2015 - Present
Trinity Health (HQ Michigan)   January 2008 - July 2015
General Motors  1998 - 2008

Skills
Purchasing, Strategic Sourcing, Cost Reduction, Supplier Management, Inventory Management, Cross-functional Team..., Negotiation, Contract Negotiation, Global Sourcing, Automotive, Budgeting, Healthcare, Excel, Microsoft Office, Contract Management, Vendor Management, Supply Management, Supplier Negotiation

Education
Wayne State University   1990 — 1994
MBA, Management

Michigan State University   1983 — 1987
BS, Materials and Logistics Management

Experience
Trinity Health (HQ Michigan)   September 2011 - Present
Beacon Healthcare Consulting   August 2010 - September 2011
The Elizabeth Hospice  September 2009 - May 2010
Non-profit Social Services Agency   March 1998 - May 2010
Tri-City Medical Center  May 1996 - July 1997
The Compucare Company   June 1992 - May 1996
Montgomery Ryland, Inc   1988 - 1991
The Compucare Company   1986 - 1988

Skills
Non-profits, Psychotherapy, Community Outreach, Strategic Planning, Healthcare, Hospitals, EMR, Social Services, Healthcare Information..., Conflict Resolution, Team Building, Medicine, Leadership Development, Healthcare Management, Stress Management, Clinical Research, Mental Health, Public Speaking, Nursing, Program Development, Home Care, HIPAA, Managed Care, Medicare, Treatment, EHR, Physicians, Revenue Cycle, Medicaid, Informatics, Healthcare Consulting, Management, Leadership, Program Management, Training, Software Documentation

Education
San Diego State University-California State University   2002 — 2005
MSW, Social Work

Jacksonville University   1981 — 1985
B.A., Mathematics and Biology

Experience
Trinity Health (HQ Michigan)   June 2015 - Present
Lutheran Housing Support   October 2012 - June 2015
Indiana Historical Society  May 2010 - October 2012
Giving USA   2009 - 2011
Indiana Historical Society  January 2010 - May 2010
WellPoint  August 2009 - April 2010
Indiana Historical Society  September 2008 - January 2009
LCMS World Relief and Human Care   August 2006 - June 2007

Skills
Grant Writing, Editing, Program Development, Public Relations, Grants, Research, Fundraising, Non-profits, Volunteer Management, Community Outreach, Public Speaking, Event Planning, Teaching, Social Media, Microsoft Office, Newsletters, Strategic Planning, Museums

Education
Indiana University-Purdue University at Indianapolis   2008 — 2010
M.A., Philanthropic Studies

Westminster College (MO)   2005 — 2008
B.A., Major: History, Minors: Pre-law and American Studies

Experience
Trinity Health (HQ Michigan)   January 2013 - Present
Whirlpool Corporation  January 2010 - January 2013
Whirlpool Corporation  July 2007 - January 2011
Visteon  October 2005 - June 2007
Visteon  June 2003 - October 2005
Visteon  January 2001 - May 2003

Skills
Labor Relations, SPHR, HRIS, Salary, Employee Relations, Union Avoidance, Shared Services, Grievances, Union, HR Strategy, Downsizing, HR Policies, Talent Management, Employee Engagement, Employment Law, Benefits, Project Management, Software Selection, Personnel Management, Employee Benefits, Human Resources, Organizational..., Recruiting, Leadership, Performance Management

Education
Michigan State University   1999 — 2000
MA, Labor Relations and Human Resources

Western Michigan University   1997 — 1999
MA, History

Saginaw Valley State University   1993 — 1996
BA, History/Poly Sci

Experience
Trinity Health (HQ Michigan)   February 2015 - Present
Saint Joseph Mercy Ann Arbor   October 2013 - February 2015
Saint Joseph Mercy Ann Arbor   June 2013 - February 2015
Trinity Health  June 2012 - June 2013
University of Michigan Chronic Pain and Fatigue Research Center   September 2010 - April 2012
Chelsea Community Hospital  May 2011 - August 2011

Skills
Healthcare, Hospitals, Healthcare Management, Public Health, SPSS, Patient Safety, Microsoft Office

Education
University of Michigan   2010 — 2012
MHSA, Health Management and Policy

Michigan State University   2006 — 2010
Bachelor of Science, Interdisciplinary Studies- Health Studies

Experience
Trinity Health (HQ Michigan)   February 2014 - Present
Trinity Health  March 2013 - January 2014
Howard University Hospital  October 2005 - September 2012
University of Michigan Medical Center  1996 - 2005

Skills
Public Health, Healthcare Management, Clinical Research, Healthcare, Public Speaking, Hospitals, EMR, Healthcare Information..., Medical Education, Medicine, Medicaid, Nonprofits, Healthcare Consulting, Revenue Cycle, HIPAA, Teaching, Managed Care, Strategic Planning, EHR, Informatics

Education
Eastern Michigan University

Experience
Trinity Health (HQ Michigan)   February 2015 - Present
St. Joseph Mercy Health System  January 2009 - Present

Skills
EHR, EMR, Healthcare Information..., PowerChart, HL7, Cerner, HIPAA, Informatics, Healthcare Management, BLS, CPOE, Ambulatory, Healthcare

Education
Indiana University-Purdue University at Fort Wayne
Registered Nurse

Experience
Trinity Health (HQ Michigan)   July 2015 - Present
Trinity Home Health Services  June 2014 - July 2015
HCC Insurance Holdings, Inc.   June 2011 - June 2014
CitiMortgage - The Envision Group   July 2005 - February 2011

Skills
Insurance, Underwriting, Microsoft Office, Microsoft Word, Microsoft Excel, Spreadsheets, Administrative..., Outlook, PowerPoint, Travel Arrangements, Property, Data Entry, Access, Office Administration, Calendars, Executive Support, Concur, Administrative...

Education
Michigan State University   2000 — 2005
Bachelors, Audiology & Speech Sciences

Oakland Community College
Certificate, Paralegal

Experience
Trinity Health (HQ Michigan)   November 2014 - Present
St Mary Mercy Hospital  June 2011 - November 2014
St. John Providence Health System  June 2001 - June 2011
St. John Providence Health System  June 2000 - June 2011

Skills
Hospitals, Healthcare, Nursing, Healthcare Management, BLS, Inpatient, Patient Safety, EMR, ACLS, Healthcare Information..., Critical Care, Clinical Research, Acute Care, Pediatrics, HIPAA, EHR, ICU, Medical Terminology, Medical/Surgical, Cerner, Home Care

Education
AACN   2010 — 2016
Clinical Nurse Manager Leader, Accounting and Finance, Certification

University of Phoenix   1998 — 2001
Master of Business Administration (MBA), Business and healthcare management, 3.4

University of Phoenix   1996 — 1998
BSN, Nursing Administration, 3.4

Henry Ford Hospital School of Nursing   1990 — 1993
RN, Nursing Science, 4.0

Madonna University   1985 — 1989
Social Science Criminal Justice, Social Science, 2.8

Experience
Trinity Health (HQ Michigan)   July 2006 - Present
Trinity Health  September 2000 - July 2006

Skills
Employee Engagement, Performance Management, Training, Healthcare, Healthcare Information..., Employee Relations, EMR, EHR

Education
Michigan State University   1985 — 1989
Bachelor of Arts (B.A.), History Education, Secondary

Experience
Trinity Health (HQ Michigan)   October 2013 - Present
Ann Arbor Automotive  April 2012 - October 2013

Skills
Networking, SEO, iOS, Windows, Vehicles, E-commerce, Linux, Technical Support, Windows 7, Web Development, SQL, Android, Sales

Education
Lansing Community College   2010 — 2012
N/A, General Studies

Experience
Trinity Health (HQ Michigan)   July 2012 - Present
Catholic Health East  March 2010 - July 2012
Catholic Health East  August 2007 - March 2010

Skills
Employee Engagement, Employee Recognition, Employee Surveys, Six Sigma, Data Analysis, Organizational..., Organizational..., Performance Measurement, Diversity & Inclusion, CLAS, Written & Oral..., Presentation Development, Human Resource..., Appreciative Inquiry, Employee Training, Team Leadership, Project Management, Leadership, Healthcare, Management, Training, Strategy, Program Management, Performance Improvement, Human Resources, Employee Relations, Change Management

Education
Elizabethtown College
Bachelor of Science (BS), Psychology

Saint Joseph's University
Master of Science (M.S.), Health/Health Care Administration/Management

Villanova University
Masters Certificate, Human Resources Management and Services

Experience
Trinity Health (HQ Michigan)   September 2012 - Present
Mercy Health System  June 2002 - Present

Skills
Patient Education, EMR, Medical Coding, Medical Terminology, Medicine, Patient Safety, ICD-9, Medical Records, HIPAA, EHR, EKG, BLS, Medical Billing, Epic Systems, Meditech

Education
Montgomery County Community College   2013 — 2013
Certification, Medical Coding and Billing

Lansdale School of Business
Associate's degree, Medical/Clinical Assistant

Experience
Columbine Health Systems  November 2013 - Present
Trinity Health (HQ Michigan)   March 2013 - July 2013
Latrobe Community Health Service   March 2012 - March 2013

Education
Monash University   2008 — 2011
Bachelor's Degree, Dietetics and Clinical Nutrition Services

Griffith University
Master's Degree, Public Health

Experience
Trinity Health (HQ Michigan)   February 2003 - Present
St Joseph Mercy Hospital  May 1985 - February 2003

Skills
EMR, Cerner, Hospitals, Clinical Research, Healthcare, Healthcare Management, Patient Safety, Inpatient, Healthcare Information..., BLS, CPOE

Education
Macomb Community College   1983 — 1985
Associate of Science (AS), Respiratory Care Therapy/Therapist

Experience
Internet2  2012 - Present
Trinity Health (HQ Michigan)   2010 - 2012
Concord Management  2004 - 2010

Skills
Variance Analysis, Finance, Analysis, Financial Reporting, Budgets, Forecasting, Account Reconciliation, Accounting, Auditing, Accounts Payable, Accounts Receivable, Budgeting, Journal Entries, Executive Management, General Ledger, Leadership, Internal Controls, Financial Analysis, Financial Accounting, Revenue Recognition, Cash Flow, Financial Statements, Invoicing

Education
Eastern Michigan University   2008 — 2009
Master's degree, Accounting

Western Michigan University - Haworth College of Business   2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General

Western Michigan University   1997 — 2001
Bachelor of Science (BS), Industrial and Organizational Psychology