UPS Teleservices
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UPS Teleservices Employees
Employee
Years
Job
Industry
Jeffrey Kuntzelman Jeffrey Kuntzelman's UPS Teleservices Experience October 2000 - October 2003
Job Parttime student @ Red Rocks Community College
Industry Information Technology and Services
Experience
Red Rocks Community College January 2013 - Present
Currently Unemployed May 2008 - Present
Sitel 2007 - 2008
Comcast February 2006 - January 2007
Expedia CruiseShipCenters January 2004 - June 2005
UPS Teleservices October 2000 - October 2003
Skills
Computer peripheral..., Gaming system..., HDTV installation, digital video editing, digital audio editing, Computer Hardware..., computer networking, Technical Support, Troubleshooting, Call Centers, Hardware, Operating Systems, Printers, Laptops, Windows Vista, Computer Repair, Help Desk Support, Software Installation, Computer Hardware, Windows 7, Computer Maintenance, Wireless Networking, Antivirus, Windows XP, Windows XP Pro, Hardware Installation, Remote Desktop, Network Administration, Hardware Support, Microsoft Office 2003, Home Networking, Desktop Computers, Computer Security, Windows 2000, Dell Computers, PC building, Internet Troubleshooting, Microsoft Operating..., Active Directory, Group Policy, Microsoft Windows 98, Microsoft Office 2007, Network, Firefox, Internet Explorer, TCP/IP, Office 2010, Peripherals, Customer Support, CompTIA A
Education
Red Rocks Community College 2013 — 2017
Associate of Applied Science, Computer Support Specialist
Bonanza High School 1994 — 1998
General Diploma, General Study
Red Rocks Community College January 2013 - Present
Currently Unemployed May 2008 - Present
Sitel 2007 - 2008
Comcast February 2006 - January 2007
Expedia CruiseShipCenters January 2004 - June 2005
UPS Teleservices October 2000 - October 2003
Skills
Computer peripheral..., Gaming system..., HDTV installation, digital video editing, digital audio editing, Computer Hardware..., computer networking, Technical Support, Troubleshooting, Call Centers, Hardware, Operating Systems, Printers, Laptops, Windows Vista, Computer Repair, Help Desk Support, Software Installation, Computer Hardware, Windows 7, Computer Maintenance, Wireless Networking, Antivirus, Windows XP, Windows XP Pro, Hardware Installation, Remote Desktop, Network Administration, Hardware Support, Microsoft Office 2003, Home Networking, Desktop Computers, Computer Security, Windows 2000, Dell Computers, PC building, Internet Troubleshooting, Microsoft Operating..., Active Directory, Group Policy, Microsoft Windows 98, Microsoft Office 2007, Network, Firefox, Internet Explorer, TCP/IP, Office 2010, Peripherals, Customer Support, CompTIA A
Education
Red Rocks Community College 2013 — 2017
Associate of Applied Science, Computer Support Specialist
Bonanza High School 1994 — 1998
General Diploma, General Study
Donald Small Donald Small's UPS Teleservices Experience 2000 - 2001
Job Director of Customer Support/Client Satisfaction | Experienced IT Manager
Industry Information Technology and Services
Experience
MATRIX MEDICAL NETWORK 2013 - September 2015
MATRIX MEDICAL NETWORK 2011 - 2013
RURAL/METRO CORPORATION 2008 - 2011
RURAL/METRO CORPORATION 2007 - 2008
Rural/Metro Corporation November 2002 - March 2007
TEKSYSTEMS (US FOOD SERVICE) 2007 - 2007
Rural/Metro Corporation 2002 - 2007
UNISYS CORPORATION 2001 - 2002
UPS TELESERVICES 2000 - 2001
MICROAGE TELESERVICES 1999 - 2000
Skills
Support Services, Business Intelligence, Customer Relationship, Program Management, System Migrations, Team Management, Solutions Advice, Cost Reduction, Resource Management, Leadership, SLA Achievement..., Help Desk Management, Performance Standards, Communication, Staff Recruitment and..., Opportunity..., Continuous Improvement..., User Experience, Microsoft Office Suite, Lotus Notes, Application Support, Help Desk Support, Technical Support, Management, Training, System Administration, ITIL
Education
Pima Community College
Business Administration and Management, General
University of Arizona
Business Administration and Management, General
MATRIX MEDICAL NETWORK 2013 - September 2015
MATRIX MEDICAL NETWORK 2011 - 2013
RURAL/METRO CORPORATION 2008 - 2011
RURAL/METRO CORPORATION 2007 - 2008
Rural/Metro Corporation November 2002 - March 2007
TEKSYSTEMS (US FOOD SERVICE) 2007 - 2007
Rural/Metro Corporation 2002 - 2007
UNISYS CORPORATION 2001 - 2002
UPS TELESERVICES 2000 - 2001
MICROAGE TELESERVICES 1999 - 2000
Skills
Support Services, Business Intelligence, Customer Relationship, Program Management, System Migrations, Team Management, Solutions Advice, Cost Reduction, Resource Management, Leadership, SLA Achievement..., Help Desk Management, Performance Standards, Communication, Staff Recruitment and..., Opportunity..., Continuous Improvement..., User Experience, Microsoft Office Suite, Lotus Notes, Application Support, Help Desk Support, Technical Support, Management, Training, System Administration, ITIL
Education
Pima Community College
Business Administration and Management, General
University of Arizona
Business Administration and Management, General
Laura Segura,PHR Laura Segura,PHR's UPS Teleservices Experience 1999 - 2005
Job Human Resources Manager at Phone & Wireless
Industry Human Resources
Experience
Phone & Wireless March 2013 - Present
Shoreline Workforce Development Services September 2010 - March 2013
Fusion Contact Centers, LLC December 2005 - February 2010
UPS Teleservices 1999 - 2005
Skills
Employee Relations, Recruiting, Human Resources, Onboarding, Applicant Tracking..., Benefits Administration, New Hire Orientations, Deferred Compensation, Employee Handbooks, Resume Writing, Workforce Planning, Interviews, Employee Benefits, FMLA, Taleo, College Recruiting, Labor Relations, Career Development, HRIS, Career Counseling, Job Fairs
Education
Brandman University, Part of the Chapman University System
Organizational Leadership
Phone & Wireless March 2013 - Present
Shoreline Workforce Development Services September 2010 - March 2013
Fusion Contact Centers, LLC December 2005 - February 2010
UPS Teleservices 1999 - 2005
Skills
Employee Relations, Recruiting, Human Resources, Onboarding, Applicant Tracking..., Benefits Administration, New Hire Orientations, Deferred Compensation, Employee Handbooks, Resume Writing, Workforce Planning, Interviews, Employee Benefits, FMLA, Taleo, College Recruiting, Labor Relations, Career Development, HRIS, Career Counseling, Job Fairs
Education
Brandman University, Part of the Chapman University System
Organizational Leadership
Jeremy Struebing Jeremy Struebing's UPS Teleservices Experience September 2003 - May 2004
Job Raw Materials Receiving Clerk at AddStaff
Industry Electrical/Electronic Manufacturing
Experience
AddStaff April 2015 - Present
Pryor Floor February 2006 - October 2007
Aerotek June 2004 - September 2004
UPS Teleservices September 2003 - May 2004
Agility Communications October 2002 - June 2003
ManPower February 2001 - December 2001
Kaman Instrumentation May 1996 - August 1998
US Navy July 1990 - July 1993
Skills
Inspection, Electronics, Manufacturing, Engineering, Electrical Engineering, Test Equipment, PCB design, Matlab, RF, Automation, Semiconductors, Pspice, Electricians, Soldering, Testing, Oscilloscope, Power Supplies, Calibration, Troubleshooting, Security Clearance
Education
Colorado Technical University 2009 — 2011
Bachelor's of Science, Electrical Engineering, 3.32
Colorado Technical University 2009 — 2011
Associate's degree, Electronics Technology, 3.23
Pikes Peak Community College 1993 — 1997
Associate's degree, Electronics Technology, 4.0
AddStaff April 2015 - Present
Pryor Floor February 2006 - October 2007
Aerotek June 2004 - September 2004
UPS Teleservices September 2003 - May 2004
Agility Communications October 2002 - June 2003
ManPower February 2001 - December 2001
Kaman Instrumentation May 1996 - August 1998
US Navy July 1990 - July 1993
Skills
Inspection, Electronics, Manufacturing, Engineering, Electrical Engineering, Test Equipment, PCB design, Matlab, RF, Automation, Semiconductors, Pspice, Electricians, Soldering, Testing, Oscilloscope, Power Supplies, Calibration, Troubleshooting, Security Clearance
Education
Colorado Technical University 2009 — 2011
Bachelor's of Science, Electrical Engineering, 3.32
Colorado Technical University 2009 — 2011
Associate's degree, Electronics Technology, 3.23
Pikes Peak Community College 1993 — 1997
Associate's degree, Electronics Technology, 4.0
Judy Moulder, RHIT, CCS, CPC, ICDCT-CM-PCS Judy Moulder, RHIT, CCS, CPC, ICDCT-CM-PCS's UPS Teleservices Experience November 2002 - March 2008
Job Medical Coder
Industry Hospital & Health Care
Experience
Lompoc Valley Medical Center October 2012 - November 2012
French Hospital April 2011 - January 2012
Fusion February 2010 - August 2010
Spheris March 2009 - July 2009
UPS Teleservices November 2002 - March 2008
Skills
RHIT, CCS, CPC-A, ICD-9, CPT, Medical Terminology, EHR, Medical Records, Medical Transcription, Meditech, Medical Coding, Microsoft Office, Data Entry, EMR, HIPAA, PowerPoint, Outlook, Microsoft Excel, Call Center, Training & Development, Call Centers, HCPCS, Healthcare Information..., Healthcare, Employee Training, Hospitals, ICD-10, Management, Documentations, Training, Software Documentation, Customer Satisfaction, Revenue Cycle, Healthcare Management
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Health Informatics and Information
Santa Barbara City College 2011 — 2012
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician, 4.0
Allan Hancock 2009 — 2011
General Studies
Lompoc Valley Medical Center October 2012 - November 2012
French Hospital April 2011 - January 2012
Fusion February 2010 - August 2010
Spheris March 2009 - July 2009
UPS Teleservices November 2002 - March 2008
Skills
RHIT, CCS, CPC-A, ICD-9, CPT, Medical Terminology, EHR, Medical Records, Medical Transcription, Meditech, Medical Coding, Microsoft Office, Data Entry, EMR, HIPAA, PowerPoint, Outlook, Microsoft Excel, Call Center, Training & Development, Call Centers, HCPCS, Healthcare Information..., Healthcare, Employee Training, Hospitals, ICD-10, Management, Documentations, Training, Software Documentation, Customer Satisfaction, Revenue Cycle, Healthcare Management
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Health Informatics and Information
Santa Barbara City College 2011 — 2012
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician, 4.0
Allan Hancock 2009 — 2011
General Studies
Mohammad Chams Mohammad Chams's UPS Teleservices Experience November 2010 - November 2013
Job Independent SEO/Web Content Evaluator. Insurance Producer.
Industry Information Technology and Services
Experience
State Farm - Cassidy Arbeli July 2014 - Present
Leapforce February 2014 - Present
UPS Teleservices November 2010 - November 2013
Overnight Prints 2010 - 2010
Skills
Project Management, Microsoft Office, Customer Service, Team Leadership, Account Management, Social Media, Customer Satisfaction, Troubleshooting, Public Relations, Team Building, Outlook, Graphic Design, Social Networking, CRM, Public Speaking, Coaching, Event Management, Event Planning, Leadership, Marketing, Marketing Communications, Microsoft Excel, Microsoft Word, PowerPoint, Social Media Marketing, Strategic Planning, Training, Windows
Education
Art Institute of Pittsburgh 2010 — 2012
State Farm - Cassidy Arbeli July 2014 - Present
Leapforce February 2014 - Present
UPS Teleservices November 2010 - November 2013
Overnight Prints 2010 - 2010
Skills
Project Management, Microsoft Office, Customer Service, Team Leadership, Account Management, Social Media, Customer Satisfaction, Troubleshooting, Public Relations, Team Building, Outlook, Graphic Design, Social Networking, CRM, Public Speaking, Coaching, Event Management, Event Planning, Leadership, Marketing, Marketing Communications, Microsoft Excel, Microsoft Word, PowerPoint, Social Media Marketing, Strategic Planning, Training, Windows
Education
Art Institute of Pittsburgh 2010 — 2012
Stacy (Boone) Gajos Stacy (Boone) Gajos's UPS Teleservices Experience January 2005 - May 2008
Job Executive Administrative Assistant at Continental Web Press
Industry Printing
Experience
Continental Web Press February 2014 - Present
ManageForce August 2011 - July 2013
UPS Teleservices January 2005 - May 2008
Skills
Microsoft Office, Database Management, Training & Development, Event Planning, CRM, Business Intelligence, Database Administration, Project Management, Recruiting, JD Edwards, ERP, Salesforce.com, Employee Training, Sales, Business Process, Account Management, Time Management, Databases, Database Admin, Training, Business Analysis, Marketing
Education
College of DuPage 2009 — 2011
General Education
Tremper High School 1995 — 1999
High School Diploma
Continental Web Press February 2014 - Present
ManageForce August 2011 - July 2013
UPS Teleservices January 2005 - May 2008
Skills
Microsoft Office, Database Management, Training & Development, Event Planning, CRM, Business Intelligence, Database Administration, Project Management, Recruiting, JD Edwards, ERP, Salesforce.com, Employee Training, Sales, Business Process, Account Management, Time Management, Databases, Database Admin, Training, Business Analysis, Marketing
Education
College of DuPage 2009 — 2011
General Education
Tremper High School 1995 — 1999
High School Diploma
Karon Bennett Karon Bennett's UPS Teleservices Experience November 2008 - April 2013
Job
Industry Writing and Editing
Experience
Bennett Consulting IT TechnicianCollege of Southern NevadaMay 2014 - November 2014
Knoah Solutions December 2013 - May 2014
UPS Teleservices November 2008 - April 2013
Steel Warehouse October 2005 - July 2008
Ivy Tech Community College Northcentral June 2002 - October 2004
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Computer Networking, Cisco Routers, Wireless Networking, PL/SQL, Oracle Database, Remote Access, RSA SecurID, C++, .NET, Active Directory, Active Shooter, Visual Basic, Microsoft SQL Server, Databases, Windows, Troubleshooting, System Administration, SQL, Windows 7
Education
University of Nevada-Las Vegas 2015 — 2017
Bachelor’s Degree, English Language and Literature, General
Indiana University South Bend 2004 — 2007
Computer Science
Ivy Tech Community College-Northcentral 2002 — 2004
Associate’s Degree, Computer and Information Systems, Cum Laude
Bennett Consulting IT TechnicianCollege of Southern NevadaMay 2014 - November 2014
Knoah Solutions December 2013 - May 2014
UPS Teleservices November 2008 - April 2013
Steel Warehouse October 2005 - July 2008
Ivy Tech Community College Northcentral June 2002 - October 2004
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Computer Networking, Cisco Routers, Wireless Networking, PL/SQL, Oracle Database, Remote Access, RSA SecurID, C++, .NET, Active Directory, Active Shooter, Visual Basic, Microsoft SQL Server, Databases, Windows, Troubleshooting, System Administration, SQL, Windows 7
Education
University of Nevada-Las Vegas 2015 — 2017
Bachelor’s Degree, English Language and Literature, General
Indiana University South Bend 2004 — 2007
Computer Science
Ivy Tech Community College-Northcentral 2002 — 2004
Associate’s Degree, Computer and Information Systems, Cum Laude
Rachel Norwood Rachel Norwood's UPS Teleservices Experience 2008 - 2014
Job Technical Support
Industry Information Technology and Services
Experience
UPS Teleservices 2008 - 2014
Education
College of Southern Nevada 2015 — 2018
Registered Nursing/Registered Nurse
UPS Teleservices 2008 - 2014
Education
College of Southern Nevada 2015 — 2018
Registered Nursing/Registered Nurse
Laurie Kiel Laurie Kiel's UPS Teleservices Experience August 2000 - May 2001
Job
Industry Entertainment
Experience
APAC Customer Services, Inc. November 2007 - April 2011
AOL April 2005 - February 2007
UPS TeleServices August 2000 - May 2001
Ups Teleservices August 1999 - August 2000
Skills
Writing, Customer Relations, Coaching, Public Speaking, Teaching, Word, Microsoft Word, Customer Service, Management, Teamwork, Troubleshooting, Leadership, Training, Leadership Development, Social Networking, Team Leadership, Call Centers, Team Building, Recruiting, Customer Satisfaction, Editing, Microsoft Excel
Education
University of Phoenix 2002 — 2005
Masters, Adult Education and Distance Learning
Iowa State University 1973 — 1977
BS, Child Development/Elementary Education
APAC Customer Services, Inc. November 2007 - April 2011
AOL April 2005 - February 2007
UPS TeleServices August 2000 - May 2001
Ups Teleservices August 1999 - August 2000
Skills
Writing, Customer Relations, Coaching, Public Speaking, Teaching, Word, Microsoft Word, Customer Service, Management, Teamwork, Troubleshooting, Leadership, Training, Leadership Development, Social Networking, Team Leadership, Call Centers, Team Building, Recruiting, Customer Satisfaction, Editing, Microsoft Excel
Education
University of Phoenix 2002 — 2005
Masters, Adult Education and Distance Learning
Iowa State University 1973 — 1977
BS, Child Development/Elementary Education
Margarita Kelly Margarita Kelly's UPS Teleservices Experience November 2003 - March 2004
Job Customer Service Professional, Business Administration
Industry Retail
Experience
American Kiosk Management January 2011 - January 2014
Wilsons Leather October 2012 - November 2012
Market Link X Direct February 2010 - June 2010
First Data Merchant Services May 2006 - April 2009
David Wood Personnel March 2006 - May 2006
David Wood Personnel April 2005 - July 2005
UPS Teleservices November 2003 - March 2004
Program underwriters LLC November 2001 - March 2003
American Express October 1998 - November 2001
Skills
Team Leadership, Retail, Loss Prevention, Visual Merchandising, Store Management, Merchandising, Communication, Service-oriented, Detail-oriented, Result-oriented, Employee Communication, Team Management, Coaching, Motivating, Organizing, Delegating, Mentoring, Leadership, Customer Service, Sales, Management, Interviews, Time Management, Customer Relations, Customer Support
Education
Broward College
Associate’s Degree, Business Administration and Management, General
University of the Assumption
Secondary Education and Teaching
American Kiosk Management January 2011 - January 2014
Wilsons Leather October 2012 - November 2012
Market Link X Direct February 2010 - June 2010
First Data Merchant Services May 2006 - April 2009
David Wood Personnel March 2006 - May 2006
David Wood Personnel April 2005 - July 2005
UPS Teleservices November 2003 - March 2004
Program underwriters LLC November 2001 - March 2003
American Express October 1998 - November 2001
Skills
Team Leadership, Retail, Loss Prevention, Visual Merchandising, Store Management, Merchandising, Communication, Service-oriented, Detail-oriented, Result-oriented, Employee Communication, Team Management, Coaching, Motivating, Organizing, Delegating, Mentoring, Leadership, Customer Service, Sales, Management, Interviews, Time Management, Customer Relations, Customer Support
Education
Broward College
Associate’s Degree, Business Administration and Management, General
University of the Assumption
Secondary Education and Teaching
Stella Llamas Stella Llamas's UPS Teleservices Experience September 1998 - August 2002
Job Construction Professional
Industry Construction
Experience
Advanced Concepts & Designs March 2014 - Present
Dave's Air Conditioning & Heating January 2001 - Present
Self-employed 2001 - 2012
UPS Teleservices September 1998 - August 2002
Skills
Customer Service, Office Management, Medical Records, Title Insurance
Education
Santa Barbara City College 1993 — 1995
none, Computer Programming
Santa Maria High School 1972 — 1976
diploma, Business Administration and Management, General
Advanced Concepts & Designs March 2014 - Present
Dave's Air Conditioning & Heating January 2001 - Present
Self-employed 2001 - 2012
UPS Teleservices September 1998 - August 2002
Skills
Customer Service, Office Management, Medical Records, Title Insurance
Education
Santa Barbara City College 1993 — 1995
none, Computer Programming
Santa Maria High School 1972 — 1976
diploma, Business Administration and Management, General
Charissa Wagner Charissa Wagner's UPS Teleservices Experience 1999 - 2005
Job HR Director at Taylor Morrison
Industry Real Estate
Experience
Taylor Morrison May 2015 - Present
Taylor Morrison October 2008 - Present
Cox Communications 2005 - 2008
UPS Teleservices 1999 - 2005
Skills
Employee Relations, Succession Planning, Talent Management, Performance Management, Human Resources, Recruiting, Onboarding, Workforce Planning, Organizational..., Employee Benefits, Talent Acquisition, Management, Strategic Planning, Leadership Development, Training, Personnel Management
Education
University of Arizona 1990 — 1994
University of Arizona 1989 — 1994
Taylor Morrison May 2015 - Present
Taylor Morrison October 2008 - Present
Cox Communications 2005 - 2008
UPS Teleservices 1999 - 2005
Skills
Employee Relations, Succession Planning, Talent Management, Performance Management, Human Resources, Recruiting, Onboarding, Workforce Planning, Organizational..., Employee Benefits, Talent Acquisition, Management, Strategic Planning, Leadership Development, Training, Personnel Management
Education
University of Arizona 1990 — 1994
University of Arizona 1989 — 1994
Amy Katscher Amy Katscher's UPS Teleservices Experience June 2007 - July 2010
Job Workforce Management Specialist at Citrix
Industry Telecommunications
Experience
Citrix April 2012 - Present
Citrix Online June 2010 - April 2012
UPS TeleServices June 2007 - July 2010
UPS Teleservices March 2004 - June 2007
UPS Teleservices December 1999 - March 2004
House of Refuge June 1999 - December 1999
UPS Teleservices September 1998 - December 1999
InternetNow! Inc January 1998 - September 1998
Skills
Call Centers, Troubleshooting, Management, Technical Support, Customer Service, Analysis, Sales, Quality Assurance, Microsoft Excel, Customer Satisfaction, Software Documentation, Training
Education
Southern New Hampshire University 2014 — 2017
Bachelor's degree, Data Analytics
Allan Hancock College 2005 — 2006
AA, Liberal Arts and Sciences
Allan Hancock College 2005 — 2006
AA, Liberal Arts and Sciences
University of Illinois at Urbana-Champaign 1994 — 1998
Illinois Math and Science Academy 1991 — 1992
Citrix April 2012 - Present
Citrix Online June 2010 - April 2012
UPS TeleServices June 2007 - July 2010
UPS Teleservices March 2004 - June 2007
UPS Teleservices December 1999 - March 2004
House of Refuge June 1999 - December 1999
UPS Teleservices September 1998 - December 1999
InternetNow! Inc January 1998 - September 1998
Skills
Call Centers, Troubleshooting, Management, Technical Support, Customer Service, Analysis, Sales, Quality Assurance, Microsoft Excel, Customer Satisfaction, Software Documentation, Training
Education
Southern New Hampshire University 2014 — 2017
Bachelor's degree, Data Analytics
Allan Hancock College 2005 — 2006
AA, Liberal Arts and Sciences
Allan Hancock College 2005 — 2006
AA, Liberal Arts and Sciences
University of Illinois at Urbana-Champaign 1994 — 1998
Illinois Math and Science Academy 1991 — 1992
Joseph Timmons Joseph Timmons's UPS Teleservices Experience January 1999 - March 2004
Job Marketing and Public Relations Consultant at XMG Public Relations & Media Publishing
Industry Apparel & Fashion
Experience
XMG Public Relations & Media Publishing May 2015 - Present
Xombiewoof Music Magazine August 2011 - Present
Blog Critics.org April 2011 - Present
Visual Image Promotions January 2008 - Present
Groove Studio One Magazine November 2010 - November 2014
Mosaic / Microsoft July 2008 - June 2012
TJ’s Delivery Systems Incorporated September 2006 - January 2008
Allan Hancock College September 2004 - June 2006
UPS Teleservices January 1999 - March 2004
Skills
Writing, Creative Writing, Organizational..., Journalism, Technology, Computer Repair, Computer Program, Brand Developement, Marketing, Advertising, Online Advertising, Technical Support, Office Equipment..., Software, Software Installation, Photography, Commercial Photography, Commercial Product..., Sales Support Tools, Graphic Design, Logo Design, Web Design, Operating Systems, Management, Logistics, Supply Management, Help Desk Support, Product Support, Human Resources
Education
Farmingdale State College 1983 — 1990
A.S, Graphic Design
Long Beach High 1979 — 1983
Diploma, General Studies / Liberal Arts
XMG Public Relations & Media Publishing May 2015 - Present
Xombiewoof Music Magazine August 2011 - Present
Blog Critics.org April 2011 - Present
Visual Image Promotions January 2008 - Present
Groove Studio One Magazine November 2010 - November 2014
Mosaic / Microsoft July 2008 - June 2012
TJ’s Delivery Systems Incorporated September 2006 - January 2008
Allan Hancock College September 2004 - June 2006
UPS Teleservices January 1999 - March 2004
Skills
Writing, Creative Writing, Organizational..., Journalism, Technology, Computer Repair, Computer Program, Brand Developement, Marketing, Advertising, Online Advertising, Technical Support, Office Equipment..., Software, Software Installation, Photography, Commercial Photography, Commercial Product..., Sales Support Tools, Graphic Design, Logo Design, Web Design, Operating Systems, Management, Logistics, Supply Management, Help Desk Support, Product Support, Human Resources
Education
Farmingdale State College 1983 — 1990
A.S, Graphic Design
Long Beach High 1979 — 1983
Diploma, General Studies / Liberal Arts
Dana Kraus's UPS Teleservices Experience May 2000 - July 2005
Job QA Engineer II at Bluepoint Solutions
Industry Information Technology and Services
Experience
Bluepoint Solutions May 2014 - Present
Bluepoint Solutions April 2012 - May 2014
Bluepoint Solutions March 2011 - April 2012
MGM Resorts International May 2009 - January 2011
MGM MIRAGE November 2006 - May 2009
MGM MIRAGE May 2005 - November 2006
UPS Teleservices May 2000 - July 2005
Skills
Troubleshooting, Windows Server, Software Documentation, Servers, Computer Hardware, System Administration, Technical Support, Windows, VMware, SharePoint, Software Installation, Active Directory, Disaster Recovery, Network Administration, Microsoft Office, Customer Service, CRM, Data Center, Outlook, Microsoft SQL Server, Networking, Operating Systems, Windows 7, Casino, Database Administration, Databases, Microsoft Excel, IT Management, Gaming, SQL, Problem Solving, Credit Unions, Remote Deposit Capture, Check 21, Checks, Microsoft Word, Management, Help Desk Support, Leadership, Visio, Citrix, SQL Server, Customer Relations, Excel, Word, Check Processing
Education
University of Nevada-Las Vegas 2006 — 2010
Bachelor of Science Business Administration, Economics
University of Nevada-Las Vegas 2006 — 2010
Bachelor of Science Business Administration, Management Information Systems (MIS)
Community College of Southern Nevada 2001 — 2006
Associates of Applied Science, Computer and Information Technology
Bluepoint Solutions May 2014 - Present
Bluepoint Solutions April 2012 - May 2014
Bluepoint Solutions March 2011 - April 2012
MGM Resorts International May 2009 - January 2011
MGM MIRAGE November 2006 - May 2009
MGM MIRAGE May 2005 - November 2006
UPS Teleservices May 2000 - July 2005
Skills
Troubleshooting, Windows Server, Software Documentation, Servers, Computer Hardware, System Administration, Technical Support, Windows, VMware, SharePoint, Software Installation, Active Directory, Disaster Recovery, Network Administration, Microsoft Office, Customer Service, CRM, Data Center, Outlook, Microsoft SQL Server, Networking, Operating Systems, Windows 7, Casino, Database Administration, Databases, Microsoft Excel, IT Management, Gaming, SQL, Problem Solving, Credit Unions, Remote Deposit Capture, Check 21, Checks, Microsoft Word, Management, Help Desk Support, Leadership, Visio, Citrix, SQL Server, Customer Relations, Excel, Word, Check Processing
Education
University of Nevada-Las Vegas 2006 — 2010
Bachelor of Science Business Administration, Economics
University of Nevada-Las Vegas 2006 — 2010
Bachelor of Science Business Administration, Management Information Systems (MIS)
Community College of Southern Nevada 2001 — 2006
Associates of Applied Science, Computer and Information Technology
Parker Stuermer's UPS Teleservices Experience January 2001 - March 2014
Job Creative Document Manager at netrush
Industry Writing and Editing
Experience
netrush March 2015 - Present
UPS TeleServices January 2001 - March 2014
Skills
Cross-functional Team..., Process Improvement, Training, Leadership, Management, Employee Training, Analysis, Customer Satisfaction, Coaching, Time Management, Customer Experience, Auditing, Technical Support, Internal Audit, Call Centers, Customer Service, Software Documentation, Quality Assurance, Troubleshooting
Education
Ernest Righetti High School 1986 — 1990
Thomas Edison State College
Associate in Business Administration
netrush March 2015 - Present
UPS TeleServices January 2001 - March 2014
Skills
Cross-functional Team..., Process Improvement, Training, Leadership, Management, Employee Training, Analysis, Customer Satisfaction, Coaching, Time Management, Customer Experience, Auditing, Technical Support, Internal Audit, Call Centers, Customer Service, Software Documentation, Quality Assurance, Troubleshooting
Education
Ernest Righetti High School 1986 — 1990
Thomas Edison State College
Associate in Business Administration
Marsha Bolyanatz's UPS Teleservices Experience August 2001 - August 2010
Job Event Specialist at Advantage Sales and Marketing, LLC
Industry Food & Beverages
Experience
Advantage Sales & Marketing November 2010 - Present
UPS TeleServices August 2001 - August 2010
A&W International May 1976 - January 1979
Skills
Microsoft Office, Customer Service, Public Relations, Customer Insight
Education
San Jose State University 1968 — 1972
BA, Public Relations, Journalism, Broadcasting, Marketing
Advantage Sales & Marketing November 2010 - Present
UPS TeleServices August 2001 - August 2010
A&W International May 1976 - January 1979
Skills
Microsoft Office, Customer Service, Public Relations, Customer Insight
Education
San Jose State University 1968 — 1972
BA, Public Relations, Journalism, Broadcasting, Marketing
Noelle Egeland's UPS Teleservices Experience November 1996 - August 2001
Job Administrative Professional
Industry Government Administration
Experience
Food and Drug Administration/Center for Biologics Evaluation and Research/Office of Vaccines/DBPAP April 2002 - May 2010
UPS Teleservices November 1996 - August 2001
National Veterans Outreach Program, American GI Forum October 1991 - September 1993
Department of the Army, 864th Engineer Battaion (Combat)(Heavy) July 1989 - September 1991
Department of the Army, 301th Signal Battaion July 1988 - July 1989
Skills
Administrative Support, Training Personnel, Microsoft Office, Customer Service
Education
The University of Texas at Austin 1984 — 1996
Weatherford College 1993 — 1994
Associates of Arts, General Studies
Food and Drug Administration/Center for Biologics Evaluation and Research/Office of Vaccines/DBPAP April 2002 - May 2010
UPS Teleservices November 1996 - August 2001
National Veterans Outreach Program, American GI Forum October 1991 - September 1993
Department of the Army, 864th Engineer Battaion (Combat)(Heavy) July 1989 - September 1991
Department of the Army, 301th Signal Battaion July 1988 - July 1989
Skills
Administrative Support, Training Personnel, Microsoft Office, Customer Service
Education
The University of Texas at Austin 1984 — 1996
Weatherford College 1993 — 1994
Associates of Arts, General Studies
Diana Raizin's UPS Teleservices Experience
Job Forecast analyst at UPS Teleservices
Industry Transportation/Trucking/Railroad
Experience
UPS Teleservices
Skills
Forecasting, Analysis
Education
Strayer University 2011 — 2016
Bachelor of Business Administration (BBA), Operations Management and Supervision, 3.87
UPS Teleservices
Skills
Forecasting, Analysis
Education
Strayer University 2011 — 2016
Bachelor of Business Administration (BBA), Operations Management and Supervision, 3.87
Michael Reichel, CWNA, CCNA, VCA-DCV's UPS Teleservices Experience February 2000 - July 2002
Job
Industry Information Technology and Services
Experience
Wachter, Inc. July 2004 - February 2012
Quintron Systems July 2003 - July 2004
Best Buy May 2002 - March 2003
UPS Teleservices February 2000 - July 2002
Skills
Windows Server, Active Directory, windows operating system, Computer Hardware, Nortel, structured cabling, voip, Fiber Optics, Remote Access, Network Administration, Network Architecture, Wireless Networking, Storage Area Networks, DNS, VPN, Virtualization, Datacenter..., Routers, Routing Protocols, LAN Switching, Wireless Communications..., OSPF, EIGRP, DHCP, Network Load Balancing, Spanning Tree, VLAN, PVST+, GLBP, HSRP, VoIP, Data Center..., Structured Cabling, Windows
Education
Cuesta College 2012 — 2014
Associate of Science (A.S.), Computer and Network Technology, 3.78
Santa Barbara Business College-Santa Maria 2001 — 2002
Technical Diploma, Network and System Administration/Administrator, 3.5
Wachter, Inc. July 2004 - February 2012
Quintron Systems July 2003 - July 2004
Best Buy May 2002 - March 2003
UPS Teleservices February 2000 - July 2002
Skills
Windows Server, Active Directory, windows operating system, Computer Hardware, Nortel, structured cabling, voip, Fiber Optics, Remote Access, Network Administration, Network Architecture, Wireless Networking, Storage Area Networks, DNS, VPN, Virtualization, Datacenter..., Routers, Routing Protocols, LAN Switching, Wireless Communications..., OSPF, EIGRP, DHCP, Network Load Balancing, Spanning Tree, VLAN, PVST+, GLBP, HSRP, VoIP, Data Center..., Structured Cabling, Windows
Education
Cuesta College 2012 — 2014
Associate of Science (A.S.), Computer and Network Technology, 3.78
Santa Barbara Business College-Santa Maria 2001 — 2002
Technical Diploma, Network and System Administration/Administrator, 3.5