Experience
Douthitt Consulting Services, LLC   October 2010 - Present
Kentucky Health Cooperative, Inc.   2014 - 2015
ALAMO PMI  2009 - 2014
ASC X12 Insurance Industry Regulatory Organization   2002 - 2011
United Healthcare  2007 - 2010
BCBS Association X12 Blue Caucus   2002 - 2007
BlueCross BlueShield of South Carolina  2000 - 2007
First Data Merchant Services   1997 - 1999
Ryder System, Inc.   1996 - 1997
CDI Corporation  1994 - 1996

Skills
Leadership, IT Strategy, Executive Management, Project Portfolio..., Software Project..., Program Management, Management Consulting, Technology Management, Strategic Thinking, Healthcare Information..., Project Delivery, PMP, Strategic Financial..., Human Resources, Outsourcing, IT Operations, Data Warehousing, Government, Project Management, Negotiation, EDI ANSI X12, HL7, HIPAA, Quality Management, Qualitative Research, Social Networking, E-Learning, Higher Education, Problem Solving, MS Project, Visio, PowerPoint, Microsoft Office, Web Applications, Non-profits, Strategic Planning, Quantitative Research, SDLC, Programming, System Design, Acquisition Integration, Cross-functional Team..., Change Management, Strategy, Governance, Nonprofits, Vendor Management, IT Management, Business Analysis, Training

Education
Walden University   2010 — 2016
Doctor of Philosophy (Ph.D.), Doctoral Candidate in Management specializing in Leadership and Organizational Change

Furman University   2005 — 2006
Post Graduate Diploma, Insititute of Management for Information Technology (IMIT)

Furman University   2005 — 2006
Project Management Certification Training Program (PMCP)

Ball State University   1986 — 1994
Masters of Arts, Computer Science

Ball State University   1980 — 1984
Bachelor of Science, Management Information Systems

Ball State University   1980 — 1984
Bachelor of Science, Marketing

Delta High School   1976 — 1980
Diploma

Experience
Circa 6 & Associates   January 2013 - Present
Worldpay  January 2012 - February 2013
AT&T  May 2009 - July 2012
First Data Merchant Services   August 2006 - November 2009

Skills
Social Media Marketing, Creative Direction, Advertising, Marketing Strategy, Graphic Design, Social Networking, Fashion Design, Brand Development, Apparel, Photoshop, Leadership, Management, Sales, Adobe Acrobat, Microsoft Office, Microsoft Excel, Microsoft Word, Illustrator, Lead Generation, CRM, Email Marketing, Account Sales Strategies

Education
Art Institute of Atlanta
Visual Arts & Motion Graphics

Experience
First Data Corporation  August 2015 - Present
First Data Corporation  February 2014 - July 2015
First Data Merchant Services   October 2012 - February 2014
First Data Corporation  October 2011 - October 2012
SunTrust Bank  December 2008 - October 2011
CVS Pharmacy  December 2006 - October 2008

Skills
Judo, Viola, Filing, Data Entry, Telephone Skills, Fax, Outlook, Investigation, Martial Arts, Oral & Written..., Inventory, Fraud, Critical Thinking, Office Equipment, Close Attention to..., Staff Supervision, Internet Explorer, Credit Cards, Mercury 21, Merchant Manager, Vector, PeopleSoft

Education
American Public University System   2011 — 2013
B.S., Criminal Justice, 3.7

Broward Community College   2008 — 2010
Associates, Criminal Justice

Experience
RRS Title (Realty Resource Solutions, Inc.)   2008 - Present
DPL Systems, Inc   April 1986 - Present
NY Business Brokerage, Inc.   2003 - 2006
First Data Merchant Services   1996 - 2005
Cornell Computer / DPL Systems   1983 - 1996

Skills
Business Analysis, Program Management, SDLC, Vendor Management, Project Management, Payment Card Processing, Requirements Gathering, Process Improvement, Sales, Requirements Analysis, Business Intelligence, PMO, IT Strategy, Software Documentation, Business Process, Software Development, Analysis, Databases, Strategy, Quality Assurance, SQL, COBOL, Visio, Project Portfolio..., DB2

Education
Bergen Community College
Business

New York University - Leonard N. Stern School of Business
Computer Programming

Real Estate Classes

Experience
First Data Corporation  September 2015 - Present
PSCU  December 2013 - September 2015
PSCU  August 2011 - December 2013
PSCU  December 2009 - August 2011
PSCU  April 2008 - December 2009
First Data Corporation  January 2007 - April 2008
First Data Corporation  April 2004 - December 2006
First Data Corporation  January 2000 - April 2004
First Data Corporation  July 1996 - January 2000
First Data Merchant Services   March 1994 - July 1996

Skills
Credit Cards, SDLC, Debit Cards, Payments, Product Management, Electronic Payments, Payment Systems, Relationship Management, Financial Services, Business Requirements, Quality Assurance, User Acceptance Testing, Business Analysis, Requirements Analysis, Payment Card Processing, Requirements Gathering

Education
Bellevue University   2007 — 2011
Bachelor of Science (B.S.), Marketing, 4.0

Nebraska College of Business   1981 — 1983
Associate, Business Admin/Merchandising, 3.95

Experience
First Data Merchant Services   February 2015 - Present
ITT-TECH  March 2014 - Present
Wright Career College  August 2013 - Present
First National Bank of Omaha  December 2013 - August 2014
Bellevue University  April 2013 - December 2013
Bellevue University  January 2009 - March 2013
Bellevue University  June 2004 - July 2009
Bellevue University  April 2007 - January 2009
Bellevue University  June 2005 - March 2007
Bellevue University  January 2000 - April 2005

Skills
Higher Education, Distance Learning, Teaching, Adult Education, Student Affairs, E-Learning, Public Speaking, PeopleSoft, Instructional Design, Staff Development, Curriculum Design, Microsoft Office, Leadership Development, Access, Leadership, Time Management, Management, Research, Analysis, Nonprofits, Budgets, Forecasting, Finance, Accounting, Risk Management, Training

Education
Bellevue University   2004 — 2006
BS in Accounting, Accounting

Bellevue University   1998 — 2002
MBA, Accounting; Finance; Management Information Systems

Bombay University   1991 — 1999
Bachelor of Engineering, Electronic Engineering

New English School, Vasai
High School Diploma

Experience
Network People Inc.   April 2013 - Present
FIS - Fidelity Information Services  August 2005 - February 2008
First Data Merchant Services   February 2004 - July 2005
Toys R Us  November 2001 - February 2004
Sun-Sentinel  August 2003 - September 2003
Technion Communcation Corporation   August 2000 - March 2002
Winn-Dixie  January 2000 - August 2000
One Low Price Dry Cleaners   January 1999 - June 1999

Skills
Social Media Marketing, Social Networking, Customer Service, Windows, Online Marketing, Social Media, Facebook, Web Design, Web Development, Information Technology, Web Services, Adobe Creative Suite, Microsoft Office, Dreamweaver, Marketing, Networking, Web Content, Joomla, Photoshop, Help Desk Support, Microsoft Certified..., Twitter, Google+, Leadership, Training, Strategic Planning, Public Speaking

Education
St. Petersburg College   2006 — 2014
Associate of Science (A.S.), Website Design and Management

ATI Career Training Center-Fort Lauderdale   2002 — 2003
Occupational Associates Degree, Information Technology

Piper High School   1996 — 2000
High School Diploma

Experience
First Data Financial Services   September 2014 - Present
First Data Corporation  October 2012 - September 2014
First Data Corporation  October 2009 - October 2012
First Data Corporation  March 2007 - October 2009
First Data Merchant Services   June 2006 - March 2007
Girl Scouts Great Plains Council   September 2002 - August 2005

Skills
Training, Management, Call Centers, Coaching, Customer Service, Payroll, Technical Support, Workshop Facilitation, Credit Cards, Process Improvement, Vendor Management, Business Analysis, Financial Services, Performance Management, Merchant Services, Organizational..., Team Leadership, Managerial Skills

Education
Bellevue University   2010 — 2011
Master's degree, Organizational Performance

University of Nebraska at Omaha   2002 — 2006
Bachelor's Degree, Psychology, 3.75

Experience
First Data Merchant Services   July 2013 - August 2015
LiveNation  January 2008 - September 2012
UPS Supply Chain Solutions  September 2007 - November 2007
First Data Merchant Services   April 2004 - September 2007
Citi  January 2003 - April 2004

Skills
Customer Service, Call Center, Microsoft Excel, Sales, Entertainment, Ticket Sales, Concerts, Microsoft Office, Music Industry, Social Networking, Troubleshooting, Account Management, Training, Customer Retention, Data Entry, Call Centers, Salesforce.com, E-commerce, Social Media, Time Management, Social Media Marketing, Microsoft Word, Relationship Management

Education
Franklin County Career and Technology Center
Practical Nursing, Vocational Nursing and Nursing Assistants

Experience
TD Merchant Services  March 2014 - Present
SecuTrans Bank Card Service   August 2013 - February 2014
Global Payments  August 2007 - July 2013
Moneris Solutions  2006 - 2007
First Data Merchant Services   2003 - 2006
Royal Bank of Canada - Card Centre   2002 - 2003
Dragonair   1996 - 1998
Cathay Pacific Airways  1991 - 1996

Skills
Business Relationship..., Partnership Management, Banking Relationships, Partner Management, Account Management, Merchant Services, Referrals, Referral Network, Referral Development, Building Strong..., Merchant Accounts, Merchant Card Processing, Airlines, Airline Ticketing, Airline Reservations, Partnerships, Channel Partners, Business Analysis, New Business Development, Technical Support, China Business..., Distribution Strategies, Call Center, Negotiation, Credit Cards, Payment Card Processing, Debit Cards, Business Planning, Acquiring, Electronic Payments, Gift Cards, Mobile Payments, Payment Gateways, E-payments, Banking

Education
The University of British Columbia / UBC
BFA, Major Fine Arts with Minor in Commerce, Honor

British Columbia Institute of Technology
Interior Design

Experience
NCR Corporation  December 2009 - Present
Sun Microsystems  November 2004 - November 2008
AGCO Corporation  March 2002 - January 2004
First Data Merchant Services   October 1996 - February 2002

Skills
Management, E-Learning, Process Improvement, PowerPoint, SAP, Microsoft Excel, Business Process..., Microsoft Office, Customer Service, Analysis, Strategic Planning, Project Management, Dreamweaver, Microsoft Word, Change Management, Contract Negotiation, Instructional Design, Training Delivery, Negotiation, Talent Acquisition, Training

Education
Oglethrope University   2010 — 2010
TESL Certification, ESL

Boise State University   2007 — 2010
Masters, Educational Technology

The University of Georgia   2005 — 2007
Bachelors, Adult Education

Experience
Morgan County School System.  August 2012 - Present
Morgan County School, WV   2012 - October 2012
Berkeley County Schools  2010 - 2012
Govt.com   1999 - 2000
First Data Merchant Services   1996 - 1999

Skills
Community Outreach, Teaching, Microsoft Office, Classroom, Public Speaking, Educational Technology, Curriculum Development, Lesson Planning, Curriculum Design, Research, Tutoring, Classroom Management, Editing, Special Education, Educational Leadership, Instructional Design, Social Media, Staff Development, K-12, Teacher Training, Literacy, Social Networking, E-Learning, Adult Education, Distance Learning, Grant Writing

Education
Slippery Rock University of Pennsylvania   2013 — 2015
Education/Teaching of Individuals with Autism

American Public University System   2010 — 2012
Master's, Education K-6

Strayer University (DC)
BS, Computer

Experience
Connected Money   June 2013 - Present
First Data Merchant Services   May 2010 - June 2013
First Data Corporation  December 2007 - May 2010
First Data Corporation  December 2006 - December 2007

Skills
Merchant Services, Electronic Payments, Payment Card Processing, Credit Cards, Mobile Payments, Relationship Management, Call Centers, Debit Cards, Account Management, Management, Gift Cards, Payments, Banking, Credit Card Processing, Payment Processing, ACH, Customer Service, Procurement, Strategic Partnerships, Sales, Payment Systems, Sales Management, Salesforce.com, Marketing, Leadership, Team Building, Superior Client Service, Sales Operations, Payment Gateways, Credit, Strategy, Business Development, CRM, Product Management, Marketing Strategy, Start-ups, Customer Retention, Financial Services, Executive Management, E-payments, Process Improvement, Risk Management, Project Management, Business Strategy, Portfolio Management

Education
American Intercontinental University   2005 — 2009
Bachelor, Marketing, B

Experience
Independent Strategic Product Consultants   January 2006 - Present
ADP  March 2014 - Present
Equifax  February 2013 - March 2014
LexisNexis  August 2009 - March 2012
Cortera, Inc.   April 2009 - June 2009
Verio  November 2006 - February 2009
Fidelity National Information Services  February 2006 - November 2006
First Data Merchant Services   December 1997 - December 2005
AT&T  April 1994 - December 1997

Skills
Pragmatic Marketing, Process Improvement, Business Requirements, Product Management, Strategic Planning, Six Sigma, Process Engineering, Strategy Development, Product Development, Requirements Analysis, Program Management, Payment Card Processing, Electronic Payments, Strategy, Marketing, PDLC, SaaS, Agile & Waterfall...

Education
American InterContinental University   2002 — 2003
MBA, Global Technology Managment

American InterContinental University   2000 — 2002
BA, Information Technology

Lynn University   1995 — 1998
BA, Finance

Experience
Lincoln Financial Group  April 2015 - Present
First Data - Marketing   August 2014 - April 2015
First Data Merchant Services   April 2012 - December 2013
First Data Corporation  June 2003 - April 2012
First Data Corporation  January 2005 - January 2011
First Data - Marketing   June 2003 - January 2005
First Data - Call Interactive / First Data Voice Services   1998 - June 2003
First Data Corporation  1996 - 1998

Skills
Salesforce.com, Sales Support, RFP preparation, RFP, Sales Presentations, Customer Presentations, Business Solutions, New Business Development, Team Leadership, Training Delivery, Technical Training, Software Training, Training & Development, Data Analysis, Database Management, Client Development, Client Communication, Sales Operations, Business Intelligence, Payment Card Processing, CRM, Employee Training, Strategic Partnerships, Account Management, Marketing, Credit Cards, Database Admin, Electronic Payments, Consulting, Financial Services, Product Management, Payments, Analysis, Solution Selling, Relationship Management, Training, Sales, Call Centers, Vendor Management, Strategy, Analytics, Management, SaaS, Business Analysis, Sales Process, Lead Generation, Hands-on Training, Leadership, Visio

Education
Bellevue University   2008 — 2010
Masters of Arts (MA), Management

Bellevue University   2006 — 2008
Bachelor of Business Administration (BBA), Technical Studies

Art Institute of Colorado   1988 — 1990
Associate's degree, Design and Visual Communications, General

Experience
First Data Corporation  March 2014 - Present
First Data Merchant Services   April 2012 - March 2014
Chase  February 2008 - April 2009
Beneficial Bank  September 2006 - February 2008
Haggar Clothing Co.  September 2004 - August 2006

Skills
NRAEF Certification, ServSafe Management..., Facilitate Training..., Compliance, Banking, Loans, Customer Service, Credit, Mortgage Lending, Management, Finance, Customer Satisfaction, Facilitators, Leadership, Facilitation, Time Management, Customer Retention

Education
Bellevue University   2015 — 2017
Masters of Science, Organizational Performance

Bellevue University   2012 — 2014
Bachelor's Degree, Business Administration, Management and Operations, 3.611

Metropolitan Community College   2010 — 2012
Associates, Liberal Arts of Science, 3.7

Kingsborough Community College
Sales/Marketing

Experience
First Data Merchant Services   October 2014 - Present
Macy's  October 2013 - January 2014
Highland View Academy  October 2012 - June 2013
Chesapeake Conference of Seventh-day Adventists   November 2006 - October 2012
Chesapeake Conference of Seventh-day Adventists   November 2006 - October 2007
Metropolitan Nashville Public Schools  July 2005 - October 2006
The Library Corporation  February 2004 - July 2005
The Library Corporation  June 2001 - February 2004
NameEngine / RegisterFREE.com   2000 - 2000
Kagoshima SDA English School   1998 - 1999

Skills
Theology, Teaching, Preaching, Public Speaking, Religion, E-Learning, Strategic Planning, Team Building, Youth Ministry, Social Media, Biblical Studies, Active Directory, Missions, Technical Writing, Microsoft Office, Pastoral Care, Team Leadership, Windows Server, Research, Staff Development, Liturgy, Evangelism, Pastoral Counseling, Church Events, Gospel, Spiritual Direction, Bible, Pastoral, Church Growth, Discipleship

Education
Andrews University
Master of Arts (MA), Pastoral Ministry

Andrews University
BA, Theology

Southern Adventist University   1990 — 1994
Theology

Experience
Jean Jankovich   August 2013 - Present
Vault Networks, Inc.   March 2009 - March 2012
First Data Merchant Services   April 2007 - November 2007
First Data Merchant Services   July 2006 - March 2007
First Data Merchant Services   January 2003 - June 2006
Humana  January 1995 - December 1996

Skills
Financial Accounting, Budgeting, Policy, Customer Relations, Coaching, Line Management, Customer Service, Team Leadership, Team Building, Call Center, Problem Solving, Operations Management, Strategic Planning, Mentoring, Account Management, Administration, Employee Relations, Budgets, Call Centers, Management, Sales, Professional..., Quick Books, Relationship Management, Virtual Call Centers, Human Resources, Software Documentation, Customer Satisfaction, Negotiation, New Business Development, QuickBooks

Education
Alverno College   1982 — 1988
BA, Business & Management

Experience
Avcon Constructors, Inc.   November 2007 - January 2015
NRI Construction, Inc.   2003 - 2004
Fiber Options, Inc   2003 - 2003
Southern Container Corp  2002 - 2002
First Data Merchant Services   1999 - 2002
Marinship Construction Service, Inc   1997 - 1999
Actus Corporation   1993 - 1997
Kaplan  1990 - 1993
Descente America Inc.   1987 - 1990

Skills
Computer Literate, Microsoft Office, Troubleshooting, Timberline, AS400, Oracle, Novell Netware, Financial Accounting, Accounting, Sage, Cash Flow, Journal Entries, Fixed Assets, Financial Statements, IBM iSeries, Accruals, Accounts Payable

Education
California Southern University   2011 — 2016
Bachelor's degree, Accounting

Baruch College   1985 — 1989

Experience
Foundation Supportworks Inc.  September 2012 - Present
Thrasher Basement Systems, Inc./Foundation Supportworks, Inc.   March 2011 - September 2012
First Data Merchant Services   2006 - July 2010
First Data Merchant Services   2000 - 2006
First Data Corporation  1999 - 2000
First Data Corporation  1995 - 1999
First Data Corporation  1991 - 1995

Skills
Enterprise Software, Payment Card Processing, Management, Project Management, Cross-functional Team..., Product Management, Payments

Education
Bellevue University   1983 — 1987
Bachelor's, Business Administration

Experience
First Data Corporation  May 2014 - Present
First Data Corporation  July 2012 - May 2014
First Data Corporation  October 2011 - July 2012
First Data Corporation  November 2010 - July 2012
First Data Merchant Services   September 2010 - September 2010
First Data Merchant Services   July 2010 - July 2010
First Data Merchant Services   February 2010 - July 2010
ACTIVE Network  July 2007 - January 2010
TristateGurus   April 2006 - June 2007

Skills
Salesforce.com, DemandTools CRM Fusion, XML, Databases, Troubleshooting, HTML, JavaScript, PHP, Java, Software Development, Microsoft SQL Server, SQL, PL/SQL, Windows, Technical Training, CSS, Usability, WYSIWYG layout tools, VB.NET, Customer Relations

Education
Frankfort High School   2003 — 2007
Diploma, Computer Science

Mineral County Vocational Technical Center   1995 — 1997
YES, Computer & Electronic Repair

Experience
Convey Health Solutions  March 2015 - Present
Bank of America Merchant Services  February 2013 - August 2014
First Data Merchant Services   April 2010 - February 2013
First Data Commercial Services  July 1999 - April 2010

Skills
Banking, Financial Services, Credit Cards, Relationship Management, Business Analysis, Credit, Risk Management, Financial Analysis, Management, Call Centers, Microsoft Office

Education
ATI Career Training Center-Fort Lauderdale   1996 — 1998
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician, 3.0

Edison Community College

Experience
First Data Merchant Services   February 2013 - Present
PricewaterhouseCoopers  2010 - February 2013

Skills
CPA, Liaison, Accountability, Communication, Managing Meetings, Accounting, US GAAP, Financial Accounting, Internal Controls, Auditing, Microsoft Excel, Assurance, Financial Analysis, PowerPoint, Sarbanes-Oxley Act, Financial Statements, GAAP, Microsoft Office, Financial Reporting, SEC filings, SEC Filings

Education
Binghamton University   2006 — 2010
Bachelors, Accounting

Experience
Bank of America Merchant Services  July 2013 - Present
Bank of America Merchant Services  March 2011 - June 2013
First Data Merchant Services   2009 - 2010
First Data Merchant Services   2001 - 2010
First Data Merchant Services   1999 - 2001
First Data Merchant Services   1998 - 1999
NaBANCO  1991 - 1998
NaBANCO  1989 - 1991
NaBANCO  1986 - 1989
NaBANCO  1983 - 1986

Skills
Electronic Payments, Payment Card Processing, Debit Cards, Process Improvement, Credit Cards, Payment Systems, Payments, Customer Service, Merchant Services, Cross-functional Team..., Management, Troubleshooting, Technical Documentation, Data Center, Relationship Management, Staff Development, Team Leadership, Vendor Management, Disaster Recovery, Leadership Development, ACH, E-commerce, PCI DSS, Vendor Management Skills, Payment Gateways, Team-oriented, Network Communications, Visio, Customer Support, Encryption and..., Dynamic Currency..., Cards, Integration, Requirements Analysis, Financial Services, Transaction Processing, Acquiring

Education
Palm Beach Community College   2010 — 2010
Business Administration

Broward College
A.A.S., Business Administration

Experience
Genentech  November 2013 - Present
Genentech  February 2005 - Present
Providian Financial  December 2002 - January 2005
First Data Merchant Services   July 2002 - November 2002
Providian Financial  February 2002 - July 2002
Providian Financial  October 1999 - December 2001
Keane  January 1999 - September 1999
Tata Consultancy Services  November 1997 - January 1999
Innovators India Digital Technologies   June 1995 - October 1997

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2007 — 2009
MBA, Business Administration

Anna University   1991 — 1995
B.E, Engineering

Kikani   1987 — 1991

Experience
Talbot Technology Solutions   November 2012 - Present
Panhandle Information Technology   September 2011 - October 2012
Rain Premier Sushi Bar & Lounge   August 2011 - September 2011
The Funky Door   September 2010 - April 2011
Green Chile Willy's Grill   May 2009 - September 2010
Disney EPCOT Food and Beverage   October 2008 - February 2009
Phoebe’s Barkery and Boutique   August 2006 - September 2008
First Data Merchant Services   May 2000 - August 2007
American General  1998 - 1999
LEK Technology   1996 - 1997

Skills
Software Installation, Computer Operations, Protein Cookery, Vegetable Cookery, Menu Planning, Computer Hardware, Knife Skills, Sauces, Operating Systems, Red Hat Linux, Ubuntu, Food Safety, Food & Beverage, Food Service, Cooking, Blogging, Recipe Testing, Scripting, Web Servers, Python, Windows Server, Menu Development, Networking, Customer Service, Windows, Troubleshooting, Linux, System Administration, Management, Unix, Microsoft Office, Training, Servers

Education
Texas Culinary Academy   2007 — 2008
Associates of Applied Science, Culinary Arts

Amarillo College   1995 — 1995
CIS System's Software and Networking

Experience
US Bank  March 2010 - Present
First Data Merchant Services   May 2014 - September 2014
U.S. Bank   September 2006 - 2010
First American Title  2004 - 2006
Lancôme  2000 - 2004

Skills
Retail Banking, Merchant Services, Sales Management, Mortgage Banking, Loans, Credit, Finance, Customer Service, Financial Services, Leadership, Team Building, Team Leadership, Public Speaking, Social Networking, Marketing, Sales Operations, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, CRM, Management, New Business Development, Lead Generation, Sales Process, Business Planning, Customer Experience, Banking, Customer Retention, Business Development, Salesforce.com, Cold Calling, Account Management, Risk Management, Teamwork, Analysis, Direct Sales, Team Management, Sales Presentations, Financial Analysis, Outlook, Market Research, Small Business Lending, Business Strategy, Forecasting, Strategic Planning, Building Relationships, Business Analysis

Education
Paris Beauty College   2007 — 2008
Licensed Esthetician, Aesthetician/Esthetician and Skin Care Specialist

Alhambra high school   1998 — 2001
High school diploma

Experience
Merchants Bankcard Systems of America   April 2013 - Present
Merchants Bankcard Systems of America   June 2005 - Present
THE MAX Challenge  April 2014 - July 2015
RedFin Network   January 2012 - April 2013
Merchant Financial Services, Inc   July 2006 - January 2012
Merchant Financial Services   July 2005 - January 2012
CardService Int'l / First Data Commercial Services   July 2003 - July 2005
First Data Merchant Services   February 2001 - July 2003
Tsunami Beach Club   1998 - 2001
Baja Beach Club  1992 - 1998

Skills
Testing, Inventory, Quality Control, POS, Networking, Software Documentation, Payment Card Processing, Merchant Services, Payments, Credit Cards, Electronic Payments, Gift Cards, Debit Cards, Payment Gateways, Payment Systems, Cards, Mobile Payments, Transaction Processing, E-commerce, Salesforce.com, Sales, Customer Retention, Payment Cards, Strategic Partnerships, ACH, E-payments, Acquiring, PCI DSS, Loyalty Programs, Financial Services, Call Centers, Management, Training, Electronic Funds..., Troubleshooting, Executive Management, Analysis, Cross-functional Team..., Payment Industry, Technical Support, Checks, Process Improvement, Relationship Management, Sales Operations, Enterprise Software, Banking, Mobile Devices, Payment Services, Mobile Commerce, Customer Service

Education
Kelsey-Jenny Business School   1996 — 1997
Certification, A+, MCSE, Microsoft MCE

Ocean County Community College   1986 — 1988
Liberal Arts, General Education

Brookdale Community College   1986 — 1987
Liberal Arts, Communications and Media Arts

Jackson Memorial High School   1983 — 1986
High School Diploma

Experience
PSCH  May 2015 - Present
PSCH  September 2014 - May 2015
Integral Guardianship Services  September 2013 - August 2014
First Data Merchant Services   August 2007 - April 2013
Fleetmatics  August 2006 - July 2007
Cowan Financial Group  August 2004 - August 2006
New York Life Insurance Company  August 2003 - August 2004
FUND RAISING   September 2002 - August 2003
Passaic Torah Institute   December 2000 - September 2002
Allied Computer Manufacturer Group   January 1993 - September 1995

Skills
Sales, Public Speaking, Cold Calling, B2B, Customer Service, Leadership, Marketing, New Business Development, Community Outreach, Analysis, Selling, Sales Process, Data Analysis, Insurance, Mental Health Counseling, Research, Case Management, Trauma Therapy, Strategic Planning, Crisis Intervention, Psychotherapy, Social Services, Family Therapy, Mental Health, Program Development, Management, CRM, Nonprofits

Education
Wurzweiler School of Social Work   2014 — 2017
Doctor of Philosophy (Ph.D.), Social Welfare

Wurzweiler School of Social Work   2013 — 2015
Joint M.S.W./Ph.D. program, Social Work

Oswego State University   1989 — 2002
Bachelors degree, Liberal Arts/ Political Science

Chaim Berlin/ Gur Aryeh Institute   1998 — 2000
Talmudic Degree; Masters Equivalent, Talmudic Studies

Chaim Berlin/ Gur Aryeh Institute   1995 — 1998
Rabbinical Degree (Bachelors Equivalent), Talmudic Studies

Experience
Elavon, Inc.   May 2015 - Present
First Data Merchant Services   October 2014 - May 2015
First Data Commercial Services  2009 - October 2014
Concord EFS  1996 - 2006

Skills
Marketing, Sales, Training, Merchant Acquiring, Project Management, Merchant Services, Payment Card Processing, Mobile Payments, Payment Systems, Payment Industry, Gift Cards, Transaction Processing, POS, Payment Gateways, Relationship Management, Product Launch, Payment Services, Strategy, Process Improvement, Mobile Commerce, E-commerce, Sales Management, Strategic Planning, Program Management, Management, Salesforce.com, Customer Retention, Partnerships, Cold Calling, CRM, Financial Services, Sales Process, New Business Development, Cards, ACH, Product Management, Business Relationship..., Credit, Selling, Team Building, B2B, Direct Sales, Sales Operations, PCI DSS, Business Strategy, Business Development, Business Planning, Strategic Partnerships, Electronic Payments, Portfolio Management

Education
Arkansas State University   1991 — 1995
BS, Psychology

Experience
Deloitte  2013 - Present
Rotman School of Management (University of Toronto), Class of 2014   August 2012 - Present
Cognizant Technology Solutions  September 2006 - June 2012
First Data Merchant Services   February 2009 - April 2012

Skills
Requirements Analysis, Solution Architecture, PL/SQL, DB2, SQL, Web Services, Software Development, Quality Center, Java, IT Solutions, Mainframe Architecture, Payment Services, Credit Card Transaction..., ServiceNow, Management Consulting, Pricing, Program Management, Project Management, Requirements Gathering, JCL, Business Analysis

Education
Rotman School of Management   2012 — 2014
Master of Business Administration (M.B.A.)

Bengal Engineering and Science University, Shibpur   2002 — 2006
Bachelor's degree, Civil Engineering

South Point High School   1988 — 2002
Higher Secondary

Experience
Blake Clotia LLC   February 2013 - Present
First Data Merchant Services   March 2011 - October 2012
Baker University  January 2009 - March 2011
Arbor Education and Training  January 2007 - January 2009

Skills
Higher Education, Student Affairs, Program Development, Adult Education, Student Development, Admissions, Academic Administration, Community Outreach, Program Evaluation, Public Speaking, Staff Development, Non-profits, Event Planning, Research, Volunteer Management, Workshop Facilitation, Residence Life, Leadership Development, Job Costing, Human Resources, Employee Benefits, Benefits Administration, Accounts Payable, Accounts Receivable, Financial Accounting, Payroll, Multi-State Sales Tax, Customer Service, Microsoft Office, Training, Team Building

Education
Baker University   2010 — 2012
Master of Liberal Arts, Sociology

Baker University   2009 — 2011
Bachelor of Arts (B.A.), Business Administration and Management, General

Bishop Carroll   1994 — 1998

Experience
Community Residences Inc  September 2006 - Present
United Way International   2005 - 2006
Raffa, PC  2005 - 2005
First Data Merchant Services   2005 - 2005

Skills
Budgets, Internal Controls, Accruals, Fixed Assets, Access, Outlook, GAAP, General Ledger, Financial Reporting, ADP Payroll, Deltek, Financial Analysis, Nonprofits, Financial Statements, Microsoft Excel, Great Plains Software, Journal Entries, Auditing, Accounts Payable, QuickBooks, Accounting, Variance Analysis, Account Reconciliation, Managerial Finance, Revenue Recognition, Management Reporter, Cost Reporting, Internal Audit, Year-end Close, Microsoft Dynamics GP

Education
The Catholic University of Eastern Africa   1993 — 1997
Bachelor of Commerce (BCom), Accounting

Nyeri High School

Experience
Humana  December 2014 - Present
Parallon  April 2014 - December 2014
First Data Merchant Services   April 2011 - December 2013
First Data Merchant Services   November 2011 - August 2012
First Data Merchant Services   January 2010 - April 2011
Bank of America  January 2008 - January 2010
City of Jeffersontown   September 2004 - November 2007
Labor Finders  February 2004 - September 2004
United States Postal Service  May 1995 - July 2003
Computer Horizons  April 1995 - May 1995

Skills
Payment Card Processing, Organizational..., Customer Retention, Customer Service, Computer Proficiency, Data Analysis, Data Entry, Accounts Payable, Accounts Receivable, Account Management, Time Management, Project Management, Filing, Local Government, Lotus 123, Quicken, Microsoft Office, Microsoft Excel, IBM Utilities, Lotus Notes, Deltek, MVS, TSO, ISPF, COBOLII, Real Basic, CICS, CMS, POS, Wordperfect, Peachtree, Customer Satisfaction, Debit Cards, Merchant Services, Payments, Training, Banking, Process Improvement, Business Analysis, Credit Cards, Call Centers, Leadership

Education
Bellarmine University
Bachelor, Business Adminstration

Sullivan University
Associate, Computer Science

Sullivan University
Associate, Business

Experience
Discover Financial Services  September 2013 - Present
Bank of America Home Loans  2010 - 2013
Capital One Auto Finance  2009 - 2010
GE Capital  1996 - 2009
Citigroup / The Associates Card Services   1994 - 1996
First Data Merchant Services   1992 - 1994

Skills
Credit, Risk Management, Analytics, Finance, Process Improvement, Call Centers, Mortgage Servicing, Underwriting, Leadership, Credit Cards, Banking, Business Strategy, Financial Services, Credit Risk, Portfolio Management, Strategy

Education
State University of New York at Binghamton   1990 — 1992
MBA

Dowling College
BA, Natural Science & Math

Experience
Tate Publishing  March 2013 - Present
Summit Health  September 2011 - Present
Down N' Dirty Wear   February 2010 - Present
Nike  September 2012 - September 2012
A Kidz Castle   November 2011 - February 2012
First Data Merchant Services   February 2010 - February 2010
Ryans Steakhouse  August 2005 - November 2008
Foot Locker  August 2001 - August 2003

Skills
Graphic Design, Advertising, Mac, Newsletters, Pre-press, Web Design, Branding & Identity, Data Entry, Time Management, Dreamweaver, Microsoft Office, Graphics, Customer Service, Drawing, Image Editing, Adobe Creative Suite, InDesign, Illustrator, Photoshop, making house elevations, HTML, Flash

Education
Brevard College   2006 — 2008
Bachelors Degree, Graphic Design

Brevard College   2006 — 2008
B.A, Graphic Design (2008)

Hagerstown Business College   2000 — 2003
Associate Degree, Graphic Design

ITT Technical Institute-Harrisburg
Web Developer

Experience
Liberty Mutual Insurance  October 2014 - Present
Autoland, Inc.   July 2013 - October 2014
TelePacific Communications  January 2013 - June 2013
First Data Merchant Services   2004 - 2012
Learn iT!  2002 - 2004
QuickStart Technologies  1997 - 2001

Skills
Account Management, Sales Management, Customer Service, Strategic Planning, Team Building, Marketing Strategy, Sales Operations, Direct Sales, Merchant Services, Salesforce.com, Solution Selling, B2B, Selling, Retail, Customer Retention, Lead Generation, Strategic Partnerships, Sales Process, Product Marketing, Online Marketing, CRM, Email Marketing, Business Development, Marketing, Strategy, Leadership, Product Management, Competitive Analysis, Management, Sales Presentations, SaaS, Cold Calling, Microsoft Office

Education
Brigham Young University
B.A., Public Relations

Green River Community College
Communication, General

Experience
Samsung Electronics Latin America  April 2013 - Present
BlackBerry  July 2008 - August 2012
Motorola Mobility  September 2007 - June 2008
Motorola Mobile Devices  May 2004 - September 2007
First Data Merchant Services   January 2004 - May 2004
Motorola  February 2002 - January 2003
Motorola  July 1999 - June 2001
Federal mogul  January 1998 - August 1998

Skills
Program Management, Product Management, Mobile Devices, Mobile Communications, Wireless, Project Management, PowerPoint, Captivate, Salesforce.com..., CRM, Business Continuity, Inventory Management, International Logistics, Latin America, Cellular Communications, Product Development, RF, Six Sigma, 3G, Telecommunications, LTE, Cross-functional Team..., Product Marketing, Mobile Technology, CDMA, Vendor Management, GSM, Embedded Software, Competitive Analysis, Testing, Go-to-market Strategy, Product Lifecycle..., Smartphones, Mobile Applications, Strategic Partnerships, Product Launch, WiFi, WiMAX, Channel Partners, Product Planning, GPRS, Integration, Strategy, UMTS, Marketing, IP, VoIP, Embedded Systems, Consumer Electronics, Multi-channel Marketing

Education
George Washington University   2004 — 2007
Master's Certificate, Project Management

Universidad Autónoma de Bucaramanga   1997 — 1998
Diploma, International Management

Universidad Autónoma de Bucaramanga   1991 — 1997
BA, Business Administration

Universidad Santo Tomás   1988 — 1991
Architecture

colegio la merced   1980 — 1987
High school, high school

Experience
First Data Merchant Services   March 2008 - Present
First Data Corporation  2008 - Present
ConferencePlus  2004 - 2006
ECI Conference Call Services  2000 - 2004
D&B Business Education Services   1989 - 2000

Skills
Solution Selling, Salesforce.com, Portfolio Management, Direct Sales, Relationship Management, CRM, Business Development, Payments, Payment Card Processing

Education
Baruch College, City University of New York (CUNY)

Experience
J P Morgan Chase Bank, NA   March 2015 - Present
WesBanco  September 2012 - March 2015
First Data Merchant Services   September 2011 - September 2012
Preferred Wireless  November 2010 - September 2011
AT&T Mobility  September 2009 - January 2011
Nextel / Sprint Nextel   July 1997 - April 2010
Sprint Nextel  1997 - 2009
Nextel  1997 - 2003
The Phone Works Southeastern Salon Suppliers   1990 - 1997

Education
Bowling Green State University   1984 — 1989
B.S. Education, Business Education and Sales Communication

Experience
Global Payments, Inc  May 2008 - Present
Chase Paymentech Solutions  December 2006 - December 2007
Global Card Services  August 2005 - November 2006
First Data Merchant Services   1984 - 1996

Skills
Credit Card Processing, Payment Processing, Electronic Payments, Payments, Credit Cards, Payment Card Processing, Mobile Payments, Cards, Mobile Commerce, Gift Cards, Payment Gateways, Transaction Processing, Relationship Management, ACH, E-payments, PCI DSS, POS, NFC, EMV, Banking, Payment Industry, Product Management, Merchant Services, Payment Systems, Loyalty Programs, Payment Services, Financial Services, Mobile Devices

Education
Baldwin-Wallace College   1976 — 1978
Bachelor of Arts (B.A.), Business and Psychology

Experience
Wells Fargo Merchant Services  February 2015 - Present
Chase Paymentech  December 2000 - February 2015
TSYS  March 1998 - August 2000
First Data Merchant Services   May 1997 - March 1998
American Express  January 1996 - May 1997
American Express  January 1996 - May 1997

Skills
Merchant Services, Merchant Acquiring, Mobile Payments, Salesforce.com

Education
Arizona State University   2005 — 2007
Bachelor of Arts (BA), Psychology

United States Air Force Academy   1990 — 1992
BA, Psychology

Mountain View Highschool   1988 — 1990
diploma, General Studies

Experience
First Data Corporation  Project ManagerWolters KluwerJanuary 2008 - Present
First Data Merchant Services   1986 - Present

Skills
Credit Cards, Payment Card Processing, Electronic Payments, Payments

Education
Adelphi University   1982 — 1986

Experience
First Data Commercial Services  Relationship ManagerFirst Data Corporation1999 - Present
First Data Merchant Services   July 2011 - November 2012

Skills
Credit Cards, Relationship Management, Credit Risk, Retail Banking, Merchant Services, Payment Card Processing, Credit, Portfolio Management, Payments, Banking

Education
Bellevue University   1991 — 1995

Experience
First Data Corporation  DirectorFirst Data Commercial Services1988 - Present
First Data  1977 - Present
First Data Merchant Services   1977 - Present

Education
Adelphi University   1990 — 1993
BS, Business Administration

Experience
Pearl Capital Business Funding LLC   July 2015 - Present
Leaders Merchant Services  April 2014 - June 2015
First Data Merchant Services   November 2008 - November 2013
Chase Paymentech  July 2006 - October 2008
USTransact, LLC   July 2005 - June 2006
First Data Merchant Services   1994 - 2005

Skills
Merchant Services, Management, Leadership, Start-ups, Mobile Payments, Credit Cards, Sales, Payments, Sales Management, Strategy, Account Management, Strategic Partnerships, Payment Card Processing, Relationship Management, Payment Systems, Electronic Payments, Debit Cards, Salesforce.com, Gift Cards, Financial Services

Education
State University of New York at Old Westbury
Bachelors, Business Management

Adelphi University

Experience
John B. Sanfilippo & Son, Inc.   October 2013 - Present
Kellogg Company  May 2012 - October 2013
Bank of America Merchant Services  October 2009 - June 2011
First Data Merchant Services   September 2008 - September 2009
Wells Fargo Bank  April 2006 - September 2008
Wells Fargo Bank  June 2004 - April 2006

Skills
CRM, Sales Operations, Management, B2B, Sales Management, Finance, Banking, Retail

Education
Arizona State University   1999 — 2003
Bachelors

DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA)

Fenwick High School

Experience
First Data Corporation  2013 - Present
First Data Corporation  2012 - 2013
First Data Corporation  2008 - 2012
First Data Merchant Services   2002 - 2008

Skills
Leadership, Payment Card Processing, Customer Satisfaction, Communication, Organization, Process Improvement, Management Professional, Analytic Problem Solving, Continuing Education, Project Management, Credit Cards, SDLC, CRM, Risk Management, Call Center, Product Management, Call Centers

Education
Bellevue University   2006 — 2010
MBA, Interdisciplinary Studies

University of Nebraska-Lincoln   1993 — 1998
BS, Economics

Experience
First Data Corporation  March 2014 - Present
First Data Merchant Services   March 2013 - March 2014
First Data Corporation  February 2010 - March 2013
First Data Corporation  April 2008 - February 2010

Skills
Project Coordination, Testing, Documentation, Software Documentation, SDLC, Change Management, Strategic Planning, Cross-functional Team..., Team Building, Leadership, CRM, Team Leadership, Project Management, Analysis, Project Planning, Training, Business Analysis, Product Development, Business Process..., Vendor Management, Process Improvement, Requirements Gathering

Education
Amberton University   2002 — 2007
MBA, Business Management

Duquesne University   1997 — 2001
Business Adminsitration, Supply Chain Management

Experience
First Data Merchant Services   June 2005 - February 2009
News 12 Connecticut  March 1999 - June 2005

Skills
Selling, Marketing, Real Estate, Sales, Public Speaking, Property Management, Residential Homes, Negotiation

Education
New York Institute of Technology   2006 — 2008
Master of Business Administration (M.B.A.), Finance, General

Boston College   1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies

Experience
Mizner Grand Condominum   June 2014 - Present
Ealing Construction, Inc   August 2013 - June 2014
Scandinavian Builders   September 2012 - March 2013
ABB CONCISE  May 2009 - September 2010
First Data Merchant Services   August 1996 - February 2009
First Data Commercial Services  August 1996 - February 2009
Gramercy Park Hotel  August 1979 - March 1996

Skills
Account Management, Merchant Services, Payment Card Processing, Process Improvement, Coaching, New Business Development, Negotiation, Sales, Risk Management, Strategic Planning, Customer Service, Debit Cards, Credit Cards, Electronic Payments, Call Center, Hospitality, Business Development, Collections, Account Reconciliation, Disaster Recovery, Leadership, Nutrition, Office Management, Business Objects, Quality Assurance, Quality Auditing, Problem Solving, Escalation, Start-ups, Call Centers, Organizational..., Management, Sales Process, Business Analysis, Team Building, Training, Customer Retention, Financial Services, Sales Operations

Education
City University of New York-Baruch College   1982 — 1986
Bachelor, Business Administration and Media Planning

JFS   1972 — 1979

Experience
First Data Merchant Services   VP of SalesFirst Data Commercial ServicesOctober 2008 - April 2009
First Data Corporation  November 2006 - October 2008
First Data Merchant Services   August 2004 - November 2006
First Data Corporation  July 2003 - August 2004
First Data Corporation  February 2001 - June 2003

Education
Bluefield College   1991 — 1993
BS, Organizational Management

Alfred State College - SUNY College of Technology   1983 — 1985
AAS, Bank Management

Experience
Prestige Employee Administrators  February 2014 - Present
Prestige Employee Administrators  April 2013 - Present
Prestige Employee Administrators  March 2009 - March 2011
First Data Merchant Services   February 2004 - February 2005
GlobeOp Financial Services  January 2002 - February 2004
Multex  January 2001 - January 2002
Acclaim Entertainment  January 1999 - January 2001

Skills
Employee Relations, Human Resources, Talent Management, Onboarding, HR Consulting, Employee Benefits, Talent Acquisition, Organizational..., Recruiting, HRIS

Education
Adelphi University
MBA

Hofstra University
BA

Experience
First Data Merchant Services  

Skills
Call Center, Credit Cards, Customer Service, Call Centers, Payment Card Processing, Leadership, Banking, Process Improvement, Payments, Electronic Payments, Payment Systems, Vendor Management, Mobile Payments, Relationship Management, Debit Cards, Customer Experience, Merchant Services, Risk Management, PCI DSS, Payment Gateways, Credit

Education
Broward Community College

Monsignor McClancy Memorial

Experience
Tyler Technologies - Brazos   April 2012 - Present
Advanced Public Safety, Inc.   January 2006 - April 2012
Trimble Public Safety   2006 - 2011
Advanced Public Safety, Inc.   2006 - 2010
First Data Merchant Services   1999 - 2006

Skills
Mobile, Business Analysis, Documentation, Program Management, Process Improvement, Customer Relations, Customer Service, Escalation Management, Software Documentation, Requirements Analysis, Incident Handling, Mobile Devices, Software Project..., Project Management, SDLC, Requirements Gathering, SaaS, Salesforce.com, Security, Troubleshooting, MS Project, Government, Vendor Management, Team Building, Solution Selling, Software Development, Integration, Leadership, PMP, Enterprise Software, CRM

Education
Brookdale Community College   1993 — 1996
Computer Sciences

Experience
First Data Corporation  May 2014 - Present
First Data Merchant Services   July 2011 - May 2014
First Data Merchant Services   January 2011 - August 2011
Planet Merchant Processing   April 2010 - January 2011
First Data Merchant Services   2007 - 2010
First National Merchant Solutions  1995 - 2000

Skills
Electronic Payments, Merchant Services, Financial Services, Payment Systems, Banking, Payments, Credit Cards, Debit Cards, Mobile Payments, Payment Card Processing, Account Management, Sales Management, Relationship Management, New Business Development, Credit, Acquiring, Cards, Cross Selling, E-payments, Executive Management, Gift Cards, Internet Banking, Payment Gateways, Strategic Partnerships, Transaction Processing

Education
Bellevue University   2007 — 2008
Bachelor of Science, Management

Experience
Chase Paymentech  November 2009 - Present
First Data Merchant Services   March 2005 - November 2009
First Data Corporation  March 2005 - October 2009

Education
BCIT

Experience
Miami-Dade County  January 2014 - Present
LUV SPOB   February 2013 - Present
Learn It Systems  2013 - Present
HOPE1967 INC.   2011 - Present
Girls Too Women   October 2012 - February 2013
Traci Lynn Fashion Jewelry  2012 - 2013
Independent  2012 - 2013
City of Fort Lauderdale  August 2008 - January 2012
BSO  July 2003 - July 2008
First Data Merchant Services   September 1996 - July 2003

Skills
Motivational Speaker, Customer Service..., Data Analysis, Budgeting, Word, Customer Service, PowerPoint, Problem Solving, Motivational Speaking, Budgets, Microsoft Word, Insurance, Public Speaking

Education
Nova Southeastern University   2009 — 2012
MBA, Finance

Nova Southeastern University   2006 — 2007
MPA, Public Administration

University of Phoenix   2005 — 2007
Bachelor of Science (B.S.), 2007

Broward Community College   2001 — 2002
Associate in Arts, Business Administration

Experience
Shannon Tobias Memorial Christian Lending Library   July 2010 - Present
SimplyFun  September 2010 - 2014
Thurmont Regional Library   March 2008 - September 2008
JLG Industries  September 2007 - October 2007
First Data Merchant Services   October 2006 - August 2007
US Bank Healthcare Finance Services   November 2005 - September 2006
Kohl's Department Stores  November 2004 - February 2005
Morning Star Computer & Printer Service, Inc.   October 2001 - August 2003
Wentworth Public Library   September 1995 - August 2001

Skills
Cataloging, Public Speaking, Social Media, Customer Service, Fundraising, Microsoft Publisher, Event Planning, Blogging, Writing, Reading

Education
Rochester College   2003 — 2004
English

Rochester College   2000 — 2000

Milligan College   1998 — 1998

Bethel University   1997 — 1998

Experience
First Data Merchant Services   May 2005 - May 2009
First Data Merchant Services   2005 - 2009

Skills
MOS Specialist, Microsoft Office 2007, Access-Word-Excel-Powerp...

Education
Atlantic Technical Center   2010 — 2011
Certificate, Business Administration

St. Thomas Aquinas High School   1974 — 1978
High School Diploma, High School Studies

Experience
USBANK / USBANCORP   January 2009 - October 2012
First Data Merchant Services   2012 - 2012
HUNTINGTON BANK / HUNTINGTON INVESTMENTS   January 2006 - January 2009
NATIONAL CITY BANK / NATCITY INVESTMENTS   January 2001 - January 2006
MORGAN STANLEY DEAN WITTER  January 1998 - January 2001

Skills
Technical Analysis of..., Educator / Financial..., Public Speaking, Certified in Series 7,...

Education
Indiana Wesleyan University   2010 — 2012
Master of Business Administration (MBA), Finance and Financial Management Services, 3.8

DAVID N. MYERS COLLEGE   2001 — 2002
Credits toward CFP, •Income Taxation, Financial Planning, & Estate Planning

Baldwin-Wallace College   1994 — 1998
Bachelor of Arts in Business, Finance & Political Science

Experience
Trinity Towers   March 2013 - Present
Subway  September 2013 - March 2014
First Data Merchant Services   October 2012 - June 2013

Skills
Computer Proficiency, Keyboard Skills, Quality Patient Care, Vital Signs, Cpr Certified, Food Safety, Companion Care, Microsoft Word, Microsoft Exchange, Microsoft Excel, Medicine, Holistic Medicine, Cancer Care, Home Health, Blogging, Blogger

Education
Kaplan College-Corpus Christi   2013 — 2014
Certification, Medical/Clinical Assistant

West Oso High school   2005 — 2009
High School Diploma, Recommended/ Distinguished